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Introduction

Volunteer Fairfax (VF) is the regional volunteer center serving Fairfax County and the National Capital Region. We serve a population of nearly 1.5 million people and we partner with leading regional public agencies, non-profits and corporations. Established as a private nonprofit in 1974, we have been the heart of volunteerism in the region for 45 years.

Volunteer Fairfax mobilizes people and resources to meet regional community needs.  Our mission is to amplify community impact through targeted matching of volunteer resources to community needs in Fairfax County and beyond.  We are dedicated to promoting volunteerism to all ages, and carrying the ethic of volunteerism to future generations through our programs and public awareness activities.

Purpose:               

The Special Events & Corporate Volunteer Services Coordinator (SECVS) is responsible for managing or supporting major annual events or smaller ad hoc events for managing a portion of the center’s Businesslink portfolio which engages corporations in service. This position is a part of the VF Corporate Services/Events Team and works together with staff to implement the various planned events.

Special Events (50%)

• Plan and manage a cadre of annual special events for VF. 


• Current special events.
  
  
  • The Fairfax County Volunteer Service Awards Ceremony (April)
  
  
  • Give Together – A Family Volunteer Day (January)
  
  
  • VolunteerFest® (October)
  
  
  
  


• Management of events include:
  
  
  • Follow provided budget for event and keep expenses at or below given parameters
  
  
  • Work with internal team to develop and implement creative themes
  
  
  • Locate and secure venue
  
  
  • Work with venue events management staff to negotiate prices, plan menu and all venue logistics, audio visual needs, timeline and supply drop off
  
  
  • Determine and coordinate programmatic aspects of event to include registration, volunteer coordination, and post evaluation.
  
  
  • Work with Communications Director to plan and implement events’ outreach plan
  
  
  • Work with vendors to and select and order supplies for event
  
  
  • Update website with accurate information
  
  
  • Work with and solicit event partners including Board of Supervisors, Sponsors and Board of Directors
  
  
  • Work with staff to develop and finalize creative collateral for event (i.e. invitation, program, etc.)
  
  
  • Hire and manage interns to assist with events
  
  
  • Coordinate and manage registration
  
  
  • Develop audio visual program
  
  
  • Plan for and lead staff and board in their assistance of special event
  
  
  
  


• The opportunity to propose and create new special events based on VF needs.

Corporate Volunteer Service Management (45%)

Through Businesslink, VF pairs corporate clients with nonprofits and arranges days of community service for the corporate client’s staff.   In coordination with other Corporate Volunteer Services/Events staff members, you will manage a portion of the Businesslink portfolio of corporate days of service and serve as liaison between partner nonprofits and corporate client to include all aspects from project proposals to day of project management. 

This includes initial meeting with corporate client to scope services required for day of service, creation of project proposal, coordination of project sites, ongoing communication with corporate lead and specific Site Leads, placement and training of staff, day-of coordination, and creation of final report.

• Create proposal of projects to corporations for selection


• Ongoing communication with Corporation Lead and specific Site Leads


• Coordinate and attend all site visits between VF, corporations and nonprofits


• Organize project logistics, supplies, research transportation, and work with site leads


• Coordinate projects at all selected locations


• Create master plans that contain all necessary information for corporations and VF site leads


• Place and train staff for day of event


• Provide program details, such as mission of agency and brief description of volunteer work to corporations to populate the volunteer registration database


• Provide information to site leads to give to registered volunteers
  • Includes: time, location, directions, needed resources, appropriate dress and mission statement and information of nonprofit
  
  


• Serve as a VF site lead day of event


• Create survey to be sent to Volunteers for post evaluation of event


• Compile results of evaluation as well as event details and suggestions for following year for corporation leadership into final report


• Works with Development Director and other Corporate Services/Events staff to identify and contact potential corporate clients.
   

Other Program Support (5%)

• Provides support to all program staff as needed.


• Supervise in-house volunteers as needed.


• Performs other duties as needed.

Requirements

• Some VF events and activities require physical effort such as lifting and moving project supplies (up to 50 lbs) and standing for long periods of time.


• As some VF activities require offsite attendance, must have a valid driver’s license and access to an automobile for local travel; may also need to be able to drive a cargo van or 10-14” truck.


• On occasion this position will require out of the area travel for training and corporate activations

 Qualifications

• Superior oral and written communication skills


• Self-starter with the ability to work independently on projects with minimum supervision


• Ability to work as part of a small team in a fast-paced environment


• Strong attention to detail and ability to manage multiple projects simultaneously


• Ability to work effectively with volunteers


• Ability to foster client relationships (corporate and nonprofit partners)


• Ability to work collaboratively with internal staff and corporate and nonprofit clients


• Excellent analytical and problem-solving skills


• Proven experience (two to five years) of event planning/volunteer management and/or related experience; volunteer experience is also desirable


• Solid competency in Microsoft Office products, Web research & mass Email software


• Previous experience working or volunteering in a non-profit organization preferable


• Project management experience a plus


• College degree preferred

Compensation

Salary, which is dependent on experience, ranges from $32,000 to $37,000.  Volunteer Fairfax offers a comprehensive benefits package which includes medical (including dental and vision) short term disability, long term disability and life insurance; Simple IRA with up to 3% match; vacation and sick leave; paid time-off to volunteer in the community each quarter; flexible scheduling; and professional development opportunities.

How to apply

Please submit a cover letter explaining why you think this is a match for you and for Volunteer Fairfax, resume and salary requirement to: Emily Swenson, Chief Administrative Officer, (eswenson@volunteerfairfax.org).  In the subject line of your email, please include "SECVS --your last name."  Review of applications will begin immediately and continue until the position is filled. 

The Community Support Worker is responsible for conducting community support activities in accordance with VOA Chesapeake’s operation as a Core Service Agency. In this role, the Community Support Worker provides consumer services that are essential for assisting the consumer in the achievement of rehabilitation and recovery goals as defined in the consumer’s Individualized Service Plan. Approximately 90% of the time, the Community Support Worker will be engaged in activities out in the community and/or the consumers’ natural setting.

Successful candidates must have completed at least four years of study at an institution of higher education: or have at least three years of experience in a relevant human service field. A minimum requirement of at least one-year of related human service activities. Excellent writing skills, knowledge of computer, must have own transportation. Experience working in a community based/multi-cultural setting and with individuals living with a Severe and Persistent Mental Illness is preferred. Supervision for licensure is provided on-site.

Most importantly, the successful candidate must be able to develop effective working relationships with the consumer population, be self-motivated and able to motivate others, be able to relate to individuals making significant life decision, possess strong organizational skills, and have strong oral and written communication skills. The individual must also be computer proficient.

OTHER:

• This position requires driving the company vehicle (up to 15 passengers) and/or your personal vehicle for company business including transporting clients/residents.  Must be privileged to drive according to the criteria set forth by Agency MVR guidelines.
  
  
  • Valid driver’s license in jurisdiction of residence
  
  
  • Vehicle liability coverage if driving personal vehicle (will be required to transport clients in personal vehicle)
  
  
  • May be required to drive a van
  
  
  
  


• Acceptable DOH background check, FBI Fingerprint, OIG Exclusion check


• Negative Drug/TB Screening and Health Certificate


• CPR/First Aid Certification must be acquired and maintained once employed

PRINCIPAL ACTIVITIES:

• Manage a caseload of approximately 40 adults


• Assist the consumer in the development of interpersonal and community coping skills.


• Assist the consumer in the development of relapse and symptom management strategies and plans.


• Participate in the preparation of the Individualized Service Plan with specific, measurable, behavioral objectives, and action plans.


• Provide and coordinate referrals to make sure that the consumer receives the requested assistance.


• Conducts visits to the consumer’s job site, home, hospital room and other natural settings.


• Transport consumers in personal vehicle 


• Transport or coordinate transportation for consumers as needed


• Adheres to Volunteers of America Chesapeake’s documentation requirements


• Documents all billable activities IAW MHRS/VOAC Standards


• Meet weekly with the Treatment Team to discuss programmatic issues.


• Turn in billing/Progress notes weekly


• Establish and maintain a community resources and referral index.


• Provide crisis intervention to consumers 


• Perform duties as outlined in Program’s Operation Manual.


• Perform duties as assigned.


• Meet assigned weekly/monthly productivity requirements 

PHYSICAL REQUIREMENTS:

The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential duties of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• The ability to safely operate a motor vehicle to transport oneself, consumers, and program supplies as necessary.


• The physical ability to travel to assigned locations, stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and perform basic and light home maintenance activities, and operate office equipment.


• Move and lift light objects up to 30 pounds such as mail, supplies, files, and equipment.


• Operating office equipment requiring continuous or repetitive hand/arm movements.


• The ability to remain in a sitting position for extended periods of time.


• Occasionally, ability to lift, carry, push, pull or otherwise move objects, including the human body.

EFFECT ON END RESULTS:

• Improve or increased stability in the consumer’s level of functioning.


• Insures that each consumer’s individualized needs are met.


• Insures that all documentation pertaining to consumer services is completed in compliance with agency policies and funding source requirements.


• Presents a positive image to the residents and public.


• Ensure compliance with contractual obligations.

Salary is INCLUSIVE of mileage, and no additional mileage reimbursement will be available for this position.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

Director of Donor Development & Fundraising

ESSENTIAL DUTIES AND RESPONSIBILITIES: Under the direction of the CEO, the full time Director of Donor Development and Fundraising will be a member of the VBA Leadership Team, with essential duties to execute the long-term vision and strategy of VBA’s development, fundraising and donor engagement initiatives and creatively strategize campaigns, fundraising initiatives and marketing platforms to secure additional individual, corporate, faith-based and civic funding partners. Essential responsibilities include but not limited to:

Donor, Prospect Management and Direct Mail

• In coordination with the CEO, successfully secure the contributed gifts needed to meet the annual financial goals. i.e., make appointments, provide packet materials, conduct VBA tours and presentations, etc.




• Successfully manage the activity of all donors and prospects by maintaining contact updates, biographic and gift information through the VBA donor software program.




• Acknowledgement of all gifts (verbal and written) within 24 hours of receipt.




• Independently research prospects under direction of the CEO and create donor prospect profiles for the CEO.




• Design and execute multiple direct mail campaigns; i.e., secure donor / prospect database and create direct mail budget.




• Create materials necessary for VBA brand development and participate in community activities and networking events; i.e., chambers, community events etc.

Gift Acknowledgement and Fund Management

• Adhere to VBA policy and procedure on acceptance, recording, communicating, and acknowledging gifts.




• Immediately communicate with CEO and Accountant regarding the receipt and disposition of all gifts and respond to donor and CEO questions regarding gifts, investigate, resolve and report fund / gift record-keeping issues to the CEO.

Special Event Planning/Implementation

• Assist the CEO and the Board Development Committee in the planning and execution of all fundraising events and donor cultivation events. Create and manage timelines for all events.



• Responsible for all event communication strategies through individual, group presentations, email, I-contact, social media, radio, newspaper, flyers, posters and invitations.


• Assist Director of Operations in securing volunteer assistance for all events.



• Assist with invitations, programs, seating arrangements, speakers, other event details, mange event attendee database and all RSVPs



• 
  

  Assist the CEO and the Board Development Committee in creating strategies to meet all event budgets.

  
  

  Data Integrity/Coding

  
  

• Responsible for all aspects of the VBA Donor Database Management System and for all donor data entry, analysis and weekly reporting to the CEO. QUALIFICATIONS:




• Bachelor’s Degree in communications, business or equivalent is required. CFRE certification a plus. Minimum of 4 years’ experience in individual donor development, fund development and event planning.




• Mission minded knowledge of non-profit services, with a commitment to the Free Clinic concept and philosophy of care.




• Commitment to professional ethics in working with highly confidential, sensitive information.




• Excellent oral and written skills, high degree of administrative skill, and ability to effectively communicate to multiple entities on a daily basis.




• Extremely detail oriented and organized, with the strong ability to successfully multi-task as necessary. Proven ability to work independently and with a team, make decisions, solve problems effectively.




• Ability to work under pressure and meet required deadlines.




• Proven success in developing effective working relationships with teams, Board, staff, volunteers and donors.




• Demonstrated success in securing support from private and public sources to meet the annual strategic financial goal of the organization.




• Demonstrated success with the use of social media for fundraising campaigns and marketing strategies.




• Extensive computer skills, including proficiency in Microsoft Office WORD, Excel, PowerPoint with the understanding of donor data base and reporting / record software; Bloomerang.

COMPENSATION AND BENEFITS: Annual salary is commensurate with experience. Limited benefits will be provided.

About Us:

VOALA
Helping Our Most Vulnerable Change Their Life Stories

Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.

OFFICE OF DIVERSION & RE-ENTRY (ODR)

Our mission is to successfully habilitate eligible individuals by diverting them from the traditional criminal justice system and providing them with the tools they need to lead a productive and law-abiding lifestyle while improving mental health recovery and successful re -entry into the community.

In Diversion and Re-Entry, we evaluate and refer clients to appropriate service modalities where they will receive mental health services and access to various benefits, as well as housing and supportive services. Services include, crisis intervention, case management, transitional housing, and life skills counseling in a field setting. Program participants will be involved with criminal justice system as well as suffering from co-occurring disorders.

JOB SUMMARY AND PURPOSE

Oversee casework services performed by the multi-disciplinary case management team.  Primary clinical advisor to the Program Manager for the assigned team. MUST BE ABLE TO PROVIDE CLINICAL SUPERVISION TO INTERNS REGISTERED WITH THE CALIFORNIA BOARD OF BEHAVIORAL SCIENCE.

DUTIES AND RESPONSIBILITIES

Reporting to the Program Manager, the Clinical Supervisor I performs the following specific duties:

• Meets regularly with multi-disciplinary case management team to review services provided to clients, ensuring the quality of care and adherence to VOALA procedures and State and ODR policy and regulations


• Reviews case records for accuracy, consistency, and conformity with laws, regulations and policies and for quality of clinical case management and application of proper clinical case management techniques


• Create and work within a team environment to ensure all ODR staff are knowledgeable and familiar with ODR contract expectations, case management and supervisorial expectations and ensure all staff are delivering high quality care


• Conducts unit staff meetings to interpret and discuss new policies, procedures and regulations, and to discuss need for improvement of clinical case management techniques


• Participates in and conducts in-service training programs and staff development activities


• Provide quality assurance of documentation and ensuring that case managers’ monthly contacts assist the agency with meeting its billing goals


• Co-sign all notes of non-clinical/non-licensed employees within the relevant database system or other internal noting system


• Provides clinical supervision to Interns, as required by the BBS


• Other tasks as may be assigned by the Program Manager

Qualifications

REQUIREMENTS:

• Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications


• MUST BE ABLE TO PROVIDE CLINICAL SUPERVISION TO INTERNS REGISTERED WITH THE BBS

EDUCATION:

• Master's degree in social work, psychology, or counseling from fully-accredited college or university


• Licensed with the Board of Behavioral Sciences as a Licensed Clinical Social Worker (LCSW) or Licensed Marriage and Family Therapist (LMF)

EXPERIENCE:

• Minimum of 4 years of complex clinical experience in program(s) serving homelessness, addictions, under-served populations or prison re-entry/diversion


• Proven leadership qualities

KNOWLEDGE:

• Strong knowledge of case management ethics, HIPAA, Programmatic standards of operation and clinical engagement, clinical documentation methods, client focused ideology


• Knowledge of psychosocial treatment modalities, especially cognitive behavioral therapy (CBT), dialectical behavior therapy skills training (DBT), motivational interviewing (MI), relapse prevention (RP), Seeking Safety


• Strong knowledge of and ability to work with issues related to homelessness, aging in place, substance abuse, mental health diagnosis, and history of trauma

TECHNOLOGY SKILLS:

• Strong Microsoft operating system navigation, including Outlook, Office, Word, Excel, and PowerPoint


• Familiar with Database entry and use

SKILLS AND ABILITIES:

• Mastery of case management skills in social services delivery


• Demonstrated ability to perform under circumstances of possible emotional stress and conflict, including dealing with un-cooperative clients


• Strong Communication Skills in oral and written English language


• Ability to coach and mentor staff


• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards, with or without reasonable accommodation, including meeting qualitative and quantitative productivity standards


• Ability to maintain regular, punctual attendance consistent with ADA, FMLA, and other federal, state, and local standards

INTERPERSONAL CHARACTERISTICS:

• Client- focused and proven leadership qualities


• Dependable, collaborative, prompt, positive mindset, flexible, organized, and comfortable with conflict resolution/mediation
  

PREFERRED QUALIFICATIONS:

• Supervisory experience in re-entry services or related social services field.


• Experienced providing services to those who are recovering or dually-diagnosed

Volunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law

This employer participates in E-Verify and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.

If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

OB SUMMARY

The Clinical Social Worker is responsible for working with program participants of the Hope Gets a Home program to improve outcomes and thereby assist program participants to move on to more stable housing. The Clinical Social Worker develops custom plans as needed to address barriers to housing while upholding the ideals of empowerment.

REQUIREMENTS

• Masters degree in Social Work from an accredited university required.


• Currently licensed in the District of Columbia as an LCSW or LGSW. 


• Minimum 3 years of experience in case management or counseling of people with psychiatric disabilities, histories of substance abuse and/or trauma, and individuals experiencing homelessness.


• Demonstrated knowledge of housing, DC coordinated entry, mental health, and substance use disorders.


• Experience working in a healthcare or medical facility preferred


• Patient, creative, flexible, compassionate, and passion for working with persons with complex needs.


• Excellent organizational, communication, writing, and computer skills.


• Bilingual English/Spanish a plus.

RESPONSIBILITIES

Program Administration

1. Coordinate and/or conduct orientation/intake meetings with new guests.

2. Obtain and prepare required client information for data entry into districtwide Homeless Management Information System (HMIS) database.

3. Provide crisis intervention as needed.

Case Management

1. Conduct assessment of program participants current level of self-sufficiency.

2. Conduct VI-SPDAT and full SPDAT assessments and provide housing navigation assistance for those who are high scoring or matched with housing providers.

3. Assist program participant with developing a service plan, to include goals and objectives, based on needs identified in assessment, while facilitating choices, autonomy, and self-determination.

4. Meet with program participants as prescribed by service plan.

5. Coordinate service provision among different providers as needed including connecting program participants to behavioral health and substance use services.

6. Assist individuals in applying for mainstream benefits including food stamps, and Supplemental Security Income/Social Security Disability.

7. Thoroughly and accurately, document all meetings in the electronic medical record.

8. Complete monthly statistics on case management services.

9. Provide supportive counseling.

Advocacy

1. Attend Coordinated Entry meetings to advocate on behalf of program participants.

2. Make follow up contacts to determine program participants status in housing placements, treatment, or other facilities.

3. Advocate for participants to improve their access to specialized counseling, employment, medical and mental health services, transportation and any other needed services.

4. Maintain current knowledge of community resources and service providers.

5. Provide crisis-intervention as needed.

6. Assist with coordination of transportation to medical appointments etc.

7. Perform related work as assigned.

EFFECT ON END RESULT

4. To ensure needs of the client as identified by the IDT are met and client sanitation is achieved.

5. To ensure that the program is operated in compliance with the contract scope of work. Volunteers of America Chesapeakes policies and procedures and licensing and Medicaid Waiver regulations.

6. Individuals will be supported in being participatory members of their community according to their interests.

PHYSICAL REQUIREMENTS

The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• The ability to safely operate a motor vehicle to transport oneself, consumers, and program supplies as necessary.


• The physical ability to travel to assigned locations, stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and perform basic and light home maintenance activities, and operate office equipment.


• Operating office equipment requiring continuous or repetitive hand/arm movements.


• The ability to remain in a sitting position for extended periods of time

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Function:

Under general supervision, performs responsibilities that provide comprehensive services to clients in the Volunteers of America Chesapeake and Carolinas, Inc. GPD Case Management grant program. Responsibilities include housing and employment placement, assistance in obtaining benefits, developing a service plan, and developing and monitoring an aftercare follow-up plan. Incumbent acts as an advocate and liaison between the client and community service providers to ensure appropriate utilization of resources in meeting the needs of the client.

Position Responsibilities:

• Provides individualized Case Management


• Monitors, documents and ensures client's compliance with program participation.   
  
  
  • Conducts assessments, develops and monitors service plans based on assessment for clients enrolled in Case Management program
  
  
  • Maintains detailed documentation on assessment and case management plans; updates case plans as needed as goals are achieved; keep a detailed record following each client contact in case notes; document case management activities.
  
  
  • Maintains detailed statistical data on clients for use in required reporting.
  
  
  • Monitors, documents, and ensures resident's compliance with program rules.
  
  
  • Provides life skills training and other necessary groups and keep documentation of content and participation.
  
  
  • Provide or arrange for housing support and wraparound services including connections to all eligible VA and mainstream resources to support transition to or maintenance of permanent housing.
  
  
  • Travel to housing sites to support persons served, monitor progress and address any health, behavioral or life skills issues.
  
  
  • Provides individualized crisis counseling as needed
  
  
  
  


• Outreach        
  
  
  • Case Manager will schedule outreach events and updates for providers.
  
  
  • They will participate in Coordinated Entry, CoC Meetings, and Mayors Challenge/ By Name List Meetings
  
  
  
  


• Provides information, referrals, coordination, and linkages to community agencies as needed for services such as housing, employment, health care, behavioral health, financial management, meal planning, and educational activities.           


• Works with Senior Program Director to prepare for and comply with inspection requirements.


•  Works with Veteran and in cooperation with Veterans Affairs (VA) Grant Per Diem (GPD) Liaison to develop and follow individualized service plans.  Maintains records on each resident regarding program progress, including action plans for the Veteran and supportive services plan.


• Participates in case conferencing with other service providers who are working with the Veteran.

ADDITIONAL DUTIES AND RESPONSIBILITIES:

Participates in committee meetings, staff meetings and other activities and/or meetings contributing to the effective, efficient operation of the program and agency.

Maintains detailed statistical data and other client and program information for use in monthly reporting.

Provides transportation services to clients when needed.

Adheres to program and agency expectations as outlined in Volunteers of America's policies and procedures.

Performs duties of the job in accordance with organizational safety policies. Performs other duties as assigned.

Physical Demands:

While performing the duties of this job, the employee is frequently required to stand, walk, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear.

The employee must occasionally lift up to 30 pounds.  Specific vision requirements for this job include close vision, distance vision, peripheral vision, and the ability to adjust focus.

The employee must be able to drive or ride up to several hundred miles in one day, as well as drive in dark and light.

PERSONAL APPEARANCE:

Business-like attire and projection of a professional image at all times.

To perform this job successfully, the employee must be able to perform each essential job duty with accuracy and minimal supervision. The following requirements are representative of the knowledge, skill and/or education experience

Experience, Competencies and Education:

This position requires a Bachelor's Degree in the area of human and/or social services or the behavioral sciences. Education and/or verifiable work experience with at-risk populations is required (homeless, veterans, behavioral health, drug/alcohol addiction, employment, youth, residential).  Incumbent must be able to exhibit an ability to engage or intervene with clients experiencing crisis. Veteran or Veteran Family Member strongly preferred.

Language Skills:

Must have excellent written and verbal communication skills and abilities.  Must demonstrate the ability to professionally represent the program. Volunteers of America, and effectively interact with multi-cultural and diverse populations.

Other Certificates and Licenses:

A valid North Carolina Driver's License and proof of individual automobile insurance is required in addition to a driving record that is in compliance with Volunteers of America. CPR and first aid certification is required.

Other Skills and Abilities:

Must be able to operate Microsoft applications, organize and prioritize work, time management, meet deadlines and operate office equipment. Position requires work schedule flexibility to include evening hours and possible weekend hours.

FUNCTION:  

The Residential Services Worker is responsible for monitoring the activities of Shelter participants and for ensuring compliance with program rules and conditions.  He/she is also responsible for ensuring the safety of participants and the security and sanitation of the program both at the Center and at faith sites. The Residential Services Worker also coordinates and provides transportation as needed. The Residential Services Worker provides direct support to participants as needed.

The successful candidate with a B.A. Degree in Human Services or related field with 1 year community based social services experience or other related experience with vulnerable populations is preferred.  A High School Diploma/GED and at least 2 years community based social services experience or other related experience with vulnerable populations is acceptable.

Requirements include the ability to interact and communicate effectively with others.  The Residential Services Worker must be able to prepare written reports; monitor and direct program activities; be a liaison between faith site volunteers, community volunteers, other VOAC staff and program management, and ensure the safety and security of program operations.

The ability to communicate orally and in writing effectively is required.

This is an awake position at all times.

OTHER:

• This position may require driving program vehicles including a 15 passenger van, as well as your personal vehicle for company business.  Must be privileged to drive according to the criteria set forth by Agency MVR guidelines.
  
  
  • Valid driver’s license in jurisdiction of residence
  
  
  • Vehicle liability coverage if driving personal vehicle (on occasion, may be required to transport clients in personal vehicle)
  
  
  • May be required to drive a 15 passenger van
  
  
  
  


• Acceptable Criminal background check, OIG Exclusion check


• Negative Drug Screening


• CPR/First Aid Certification must be acquired and maintained once employed

PRINCIPLE ACTIVITIES:

• Monitor operations of the program and reporting to Director.


• Maintain a comprehensive written record of events in the program log that occur during shift.


• Maintain participant sign in/out sheets, attendance log as well as all other logbooks and records.


• Provide intake, assessment and referral as needed to single homeless individuals applying for overnight housing.


• Review each set of individual intake forms for completion of individual’s data and information having individual sign and complete staff witness signature and date.


• Set up an attendance form for each person at intake.  


• Control contraband in facility through general observation, room and package/purse searches if deemed necessary.


• Ensure facility and faith site cleanliness and monitor participant cleaning assignments when directed.


• Monitor participant behavior to ensure compliance with VOAC’s policies.


• Supervise groups, presentations and life skill programs. Work with presenter to meet material and space needs and ensure attendance is taken at each activity.


• Conduct routine inspections of the facility, faith sites and grounds.


• Work with contracted bus company drivers to ensure vehicle capacity and safety.


• Conduct periodic fire drills and perform other safety duties as directed to ensure safety of participants.


• Provide support to participants as needed.


• Monitor operation of facility and faith site equipment and report malfunctioning to the Director or at faith sites the lead faith volunteer(s).


• Monitor security of facility, vehicles and faith site spaces.


• Attend staff meeting and training as directed.


• Perform duties as outlined in Program Operational Manual.

PHYSICAL REQUIREMENTS:
The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential duties of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• The ability to safely operate a motor vehicle to transport oneself, consumers, and program supplies as necessary.


• The physical ability to travel to assigned locations, stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and perform basic and light home maintenance activities, and operate office equipment.­


• Move and lift light objects up to 30 pounds such as mail, supplies, files, and equipment.


• Operating office equipment requiring continuous or repetitive hand/arm movements.


• The ability to remain in a sitting position for extended periods of time.

EFFECT ON END RESULTS:

• Ensures a safe, secure and efficient facility and program 24 hours a day.


• Ensures safety of clients, faith volunteers and staff in fire and other emergencies.


• Ensures clients’ compliance with VOAC policies and rules.


• Encourages the clients’ successful completion of the program.

OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

The primary purpose of the Director of Operations for Maryland Programs is to be responsible for the growth and profitability of Maryland Programs. This position will be required to plan, organize, develop and assist the overall operation and quality improvement of Maryland Programs in accordance with current applicable federal, state and local standards, guidelines and regulations, to assure the highest degree of quality care (for programs) at all times. The core services in Maryland are Housing and Homeless Services, Veterans Services, Work Force Development, Behavioral Health and Substance Use, and Reentry Services spanning in 5 counties in Maryland. This position requires direct involvement with managerial & support staff, and the supervision of monitoring tools on a daily basis to ensure that Maryland Programs are in compliance with governmental funding, and internal requirements.  This position will be responsible for analyzing data to support programs in improving quality for all service lines. This position will be responsible for representing the agency during reviews and corresponding with oversight agencies as directed by the Vice President of Maryland.

A  master’s degree in counseling, psychology, social work, or business related field is required. Incumbent must demonstrate at least five (5) years of operations experience.  Clinical licensure is preferable.  Operational experience in organizations working with Behavioral Health, Community Corrections, Veterans, Housing, Substance Abuse Services and/or Homeless Services is desired.

RESPONSIBILITIES

• Manage the daily operations of the agency’s Corporate Compliance, Quality Assurance Plan, and organization’s compliance directives/concerns with oversight agencies.


• Establish and maintain a system for assuring timely and proper follow-up on Corrective Action Plans, Quality Improvement Plans and other issues and corrective actions defined through government reviews, audits and accreditation surveys.


• Oversee and continually refine the organization’s risk management plan(s) and programs.


• Conduct regular scheduled compliance and quality assurance reviews and audits


• Remain abreast of, and maintain a library of, relevant federal and state regulations, requirements and standards of funders.  Provide relevant updates to regional staff and to the overall organization.


• Develop, initiate, maintain and revise policies and procedures for the general operations to ensure compliance with regulatory systems.


• Assist with the process of onboarding new programs to ensure they are appropriately set up, licensed, and successfully integrated into the communities.


• Works cooperatively with stakeholders in various governing agencies and regulatory bodies in assigned areas to maximize and improve the effectiveness of service delivery.


• Assists VP with monitoring and communicating opportunities for new program development, and expansion of existing programs throughout the service area.   Assists with new program development & implementation, and expansion opportunities.


• Supports VOAC management and other programs’ activities as assigned. 


• Financial Management of all programs and executing strategies to optimize growth.


• Attend & Participates in meetings, trainings and conferences as needed.


• Performs other program management and strategic level duties as assigned.  (Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice). 


• Respond to alleged violations of rules, regulations, policies, procedures, and Code of Conduct by supporting and/or conducting investigative procedures.


• Work with the Organizational Excellence department as the Program’s lead on data and training systems.

• This position may require driving a company and/or personal vehicle, so the candidate must be privileged to drive according to the criteria set forth in Agency MVR guidelines, to include:

• Valid driver’s license in jurisdiction of residence


• Vehicle liability coverage if driving personal vehicle (on occasion, may be required to transport clients in personal vehicle)


• May be required to drive a van

• Acceptable Criminal background check


• Negative Drug and Tuberculosis screening


• CPR/First Aid Certification must be acquired and maintained once employed

Required Knowledge, Skills, and Abilities:

• Excellent written and verbal communication skills;


• Analytical skills to evaluate data and make operational decisions;


• Culturally competent with an ability to work with individuals from diverse backgrounds;


• Ability to research, prepare, maintain and review reports and documents timely and accurately;


• Keen attention to detail and flexibility to work with different aspects of the organization;


• Ability to multitask and meet deadlines;


• Skilled in the operation of relevant computer systems and simple office machines.


• Must be well organized and detail oriented.

Physical Requirements:

Work environment involves everyday risks or discomforts that require normal safety precautions typical of such places as offices, e.g., use of safe work place practices with office equipment, and/or avoidance of trips and falls.

The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.

EFFECT ON END RESULT:

• Programs operate in compliance with agency policy and state and contractual requirements with effective management and operations within budgets.


• Services are provided which effectively address identified individual needs and enable individuals to progressively become more independent and self-sufficient in the community.


• Services are provided by staff trained, privileged and competent to perform assigned duties.


• Positive and effective local and professional community relationships are developed and maintained, including with contractual and funding sources, regulatory agencies, professional associations and our neighbors.


• Maintenance of existing business and program and services opportunities are developed and expanded as available in the service areas.


• Oversight, guidance, support and training are provided to all services programs in The Carolinas ensuring quality and continuity of services.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

 The Community Support Worker is responsible for conducting community support activities in accordance with VOA Chesapeake’s operation as a Core Service Agency. In this role, the Community Support Worker provides consumer services that are essential for assisting the consumer in the achievement of rehabilitation and recovery goals as defined in the consumer’s Individualized Service Plan. Approximately 90% of the time, the Community Support Worker will be engaged in activities out in the community and/or the consumers’ natural setting.

Successful candidates must have completed at least four years of study at an institution of higher education: or have at least three years of experience in a relevant human service field. A minimum requirement of at least one-year of related human service activities. Excellent writing skills, knowledge of computer, must have own transportation. Experience working in a community based/multi-cultural setting and with individuals living with a Severe and Persistent Mental Illness is preferred. Supervision for licensure is provided on-site.

Most importantly, the successful candidate must be able to develop effective working relationships with the consumer population, be self-motivated and able to motivate others, be able to relate to individuals making significant life decision, possess strong organizational skills, and have strong oral and written communication skills. The individual must also be computer proficient.

OTHER:

• This position requires driving the company vehicle (up to 15 passengers) and/or your personal vehicle for company business including transporting clients/residents.  Must be privileged to drive according to the criteria set forth by Agency MVR guidelines.
  
  
  • Valid driver’s license in jurisdiction of residence
  
  
  • Vehicle liability coverage if driving personal vehicle (will be required to transport clients in personal vehicle)
  
  
  • May be required to drive a van
  
  
  
  


• Acceptable DOH background check, FBI Fingerprint, OIG Exclusion check


• Negative Drug/TB Screening and Health Certificate


• CPR/First Aid Certification must be acquired and maintained once employed

PRINCIPAL ACTIVITIES:

• Manage a caseload of approximately 40 adults


• Assist the consumer in the development of interpersonal and community coping skills.


• Assist the consumer in the development of relapse and symptom management strategies and plans.


• Participate in the preparation of the Individualized Service Plan with specific, measurable, behavioral objectives, and action plans.


• Provide and coordinate referrals to make sure that the consumer receives the requested assistance.


• Conducts visits to the consumer’s job site, home, hospital room and other natural settings.


• Transport consumers in personal vehicle 


• Transport or coordinate transportation for consumers as needed


• Adheres to Volunteers of America Chesapeake’s documentation requirements


• Documents all billable activities IAW MHRS/VOAC Standards


• Meet weekly with the Treatment Team to discuss programmatic issues.


• Turn in billing/Progress notes weekly


• Establish and maintain a community resources and referral index.


• Provide crisis intervention to consumers 


• Perform duties as outlined in Program’s Operation Manual.


• Perform duties as assigned.


• Meet assigned weekly/monthly productivity requirements 

PHYSICAL REQUIREMENTS:

The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential duties of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• The ability to safely operate a motor vehicle to transport oneself, consumers, and program supplies as necessary.


• The physical ability to travel to assigned locations, stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and perform basic and light home maintenance activities, and operate office equipment.


• Move and lift light objects up to 30 pounds such as mail, supplies, files, and equipment.


• Operating office equipment requiring continuous or repetitive hand/arm movements.


• The ability to remain in a sitting position for extended periods of time.


• Occasionally, ability to lift, carry, push, pull or otherwise move objects, including the human body.

EFFECT ON END RESULTS:

• Improve or increased stability in the consumer’s level of functioning.


• Insures that each consumer’s individualized needs are met.


• Insures that all documentation pertaining to consumer services is completed in compliance with agency policies and funding source requirements.


• Presents a positive image to the residents and public.


• Ensure compliance with contractual obligations.

Salary is INCLUSIVE of mileage, and no additional mileage reimbursement will be available for this position.

Nursing Assistant (Certified, Registered or State Tested) - RETENTION BONUS INCLUDED!

Volunteers of America is hiring several Nursing Assistants (Certified, Registered or State Tested) in Montrose, CO & Eckert, CO!

We are offering a $4,000.00 Retention bonus/$500.00 every quarter for full-time or 64+ hours a pay period, or $2,000 Retention bonus/$250.00 every quarter for part-time positions or 24+ hours a pay period, for the next two years! Several shift options are available.

The primary role of the Nursing Assistant is to provide assigned residents with routine daily nursing care in accordance with established facility nursing care procedures as directed by clinical supervisors. The Nursing Assistant reports any observed changes in resident condition as they occur. Performs routine resident care duties and tasks delegated by the registered nurse, licensed practical nurse or licensed therapist to meet the physical and psychosocial needs of residents. Provides services in a manner compliant with all state and federal regulations as well as with any applicable facility policies and procedures.

Benefits:

• $13.50 - $16.20 + based on experience


• Retention Bonus $2,000.00 - 4,000.00: ($250 -500 be paid out every quarter)


• Medical, Dental, and Vision Plans


• Paid Vacation, Personal, and Sick Days


• 6 Paid Holidays


• Life Insurance


• Or, waive your benefits and get up to an 15% increase on your base salary


• Scholarship and Loan Reimbursements


• And More!

Nursing Assistant - Job Responsibilities:

• The Certified Nursing Assistant (CNA) is responsible for working directly with
  residents as outlined in their individualized care plans.


• Providing residents with basic care: personal hygiene, bathing, repositioning, skin assessment, feeding, dressing, incontinence care, vital signs and more


• Effectively communicate with co-workers, physicians, residents, and resident families


• Efficiently document and provide accurate record-keeping as appropriate

Nursing Assistant – Job Requirements:

• State of Colorado approved nursing assistant course completion/certification, or enrollment in approved course guidelines.


• Previous experience working with the elderly preferred.


• Experience in the long-term care setting preferred.


• Ability to perform physical requirements of the position, being able to life (with lift devices or assistance) resident in excess of 100 pounds.

About us:

Volunteers of America, is more than a nonprofit organization. We are a ministry of service that includes nearly 16,000 paid, professional employees dedicated to helping those in need rebuild their lives and reach their full potential.

Since 1896, Volunteers of America has supported and empowered America's most vulnerable groups, including veterans, at-risk youth, the frail elderly, men and women returning from prison, homeless individuals and families, people with disabilities, and those recovering from addictions.

Firefighters respond to fires, accidents and other incidents where there are risks to life and property. Full-time firefighters help protect the public in emergency situations. They respond to a wide variety of calls: as well as fires, they assist at car crashes, chemical spills, flooding and water rescue.

Looking for a rewarding position where you can make a difference? Do you picture yourself working with an organization where trust, integrity, innovation, flexibility, passion, and teamwork are the main pillars of culture? If so, read on! We hire good people who share that belief.

School on Wheels is a fast-paced nonprofit organization working to change the lives of homeless children. Our goal is to shrink the gaps in their education and provide them with the highest level of education possible. As the Volunteer Support Coordinator, you will be responsible for recruiting, managing and supporting volunteers who work to change the lives of the homeless students they tutor.

Summary: The Volunteer Support Coordinator oversees the following geographic areas: Anaheim | Buena Park | Brea | Garden Grove | Los Alamitos | Fullerton | Stanton | La Habra | Rowland Heights. This position is based out of Orange County, however, employees who work remotely are required to come into our Los Angeles office on Fletcher Avenue twice a month, excluding organizational-wide team meetings. Newly hired team members will not be considered for telecommuting for the first 30-90 days of employment based on completion of training and orientation and the approval of immediate supervisor.

What you’ll do:

● Support and train volunteers, ensuring they have the tools needed to tutor their students.

● Marketing, outreach, and recruitment of new volunteers with targeted recruitment based on needs.

● Conduct follow up on advanced volunteer training, working with experienced volunteers.

● Focus on volunteer retention and show them appreciation for the impact they have on students.

● Communicate with volunteers with a focus on personal connections and responsiveness to needs.

● Regular group meetings with volunteers to provide a sense of community and to share ideas.

● Work with the student coordinator to reach every homeless family who needs our services.

● Work as a team with the student coordinator to find an appropriate match for volunteers and students.

● Establish a Volunteer Council to provide feedback on improving the volunteer experience.

● Marketing and expansion of scholarships.

● Highlight star volunteers and students, share success stories.

● Database reporting, updating, and tracking of current volunteers and students, as well as alumni.

What we are looking for:

● One to three years’ experience managing volunteers, preferably working with at-risk youth.

● Must be comfortable with outreach in various capacities including working in homeless shelters and surrounding areas.

● Excellent oral, written, and presentation communication skills a must. You are able to connect with people at all levels - volunteers, shelter staff and management, homeless families, and students of all ages and backgrounds.

● Empathy for and an understanding of homeless families and the homeless population.

● Must be highly organized and efficient in time management skills; this is a fast-paced position with competing priorities.

● Ability to perform in a team environment, while working independently.

● Excellent computer skills required; experience with Salesforce and G-Suite a plus.

● Ability to represent SOW in the highest manner and exemplify SOW’s values, integrity, and ethics.

● Drive and ambition; ready to make a difference each and every day.

● Local travel required; valid California driver’s license, auto insurance and use of a personal vehicle.

● Lifting of material donations, including backpacks, school supplies, etc. required periodically.

 The Volunteer Engagement and Events Manager promotes volunteerism, recruits volunteers and develops committed United Way of Southern Nevada (UWSN) supporters through the development of strategic partnerships. This will be accomplished by managing the coordination and placement of volunteers with a focus on the connection of corporate volunteers with appropriate opportunities at UWSN with member agencies, and in the community. This position provides direction for UWSN staff to accomplish volunteer goals and work plan objectives. The Volunteer Engagement and Events Manager is also responsible for planning and organizing UWSN events.

Outreach duties promotes programs and resources to homeless individuals in the community and performs a variety of services to encourage homeless individuals to participate in the SSVF program that enable them to obtain housing and or remain housed and stable.

Housing Specialist Role

Assist low-income Veteran households with identifying and obtaining or retaining safe, stable and affordable permanent housing. Outreach to rental-property owners and other resources in the community. Establish a pool of rental properties in our service areas to then rapidly rehouse homeless Veterans as well as their families. Work with landlords to negotiate rent or move-in deposits on behalf of the Veteran household.

A High School Diploma or GED with previous work experience is required. . A minimum of 2 year experience working with homeless individuals and families including veterans is preferred. Veteran or member of a veteran family is a plus.

OTHER:

• This position requires driving your personal vehicle for company business.  Must be privileged to drive according to the criteria set forth by Agency MVR guidelines.
  
  
  • Valid driver’s license in jurisdiction of residence
  
  
  • Vehicle liability coverage if driving personal vehicle (on occasion, may be required to transport clients in personal vehicle)
  
  
  • May be required to drive a van
  
  
  
  


• Acceptable Criminal background check, OIG Exclusion check


• Negative Drug Screening


• CPR/First Aid Certification must be acquired and maintained once employed

 PRINCIPAL ACTIVITIES:

• Provide outreach support for SSVF Program and case management teams and act as an additional resource for Case Managers


• Coordinate client outreach and landlord recruitment efforts for SSVF Program


• Outreach Workers spend most of their time communicating, so communication skills are a must


• Develops inter-agency relationships to enhance the referral processes


• Serve as liaison with local landlords, community organizations and other potential agency resources


• Coordinate and maintain good landlord/tenant relations


• Facilitate and/or conduct outreach activities including presentations to service providers and potential landlords, community fairs, one on one engagement, and education on available housing resources


• Attends and participates in public meetings and presentations to explain the SSVF program


• Facilitates and encourages the exchange of information with local, county, and regional agencies


• Facilitates the coordination of services with community partners, as assigned


• Maintains and updates knowledge through conferences, seminars and in-service trainings as determined in consultation with SSVF leadership


• Coordinate outreach efforts for the SSVF Program including but not limited to: establish an outreach plan to target the participants as outlined in the SSVF program guidelines, develop a set schedule to visit the VA, shelters, and other places that homeless and low-income families (Veterans) are likely to congregate, and develop communication/ updates with the VA and other key housing and community providers


• Work with persons served, family members, collaborating housing agencies and professionals to establish SSVF services and additional resources


• Travel to housing sites to engage landlords and property managers, etc via recruitment efforts, distributing brochures, flyers, and other program marketing items


• Communicate effectively (under confidentiality rules) with client’s service team with services or supports regarding SSVF program services and housing


• Ensure participant category reassessments are completed according to specific SSVF requirements


• Participate in program and professional supervision, attend required staff


• Team meetings and trainings, and contribute to team-based collaborative planning


• Complete all appropriate reporting for SSVF goals and targeting


• Complete other duties as needed and requested 

Knowledge, Skills and Abilities           

• Must be organized, professional, and able to work independently as well as possess problem solving and active listening skills


• Nonjudgmental attitude towards people who are homeless or at risk, alcohol or other drugs and/or struggle with mental health problems and or other disabilities


• Verbal, written, and reading fluency in English


• IT/technology skills with ability to learn new program processes and maintain functional Outlook Calendar, mobile phone, email, etc.


• Computing skills including familiarity with Microsoft Office and the use of the internet


• Ability to work well within a team


• Willingness to be flexible and assist with various tasks as assigned


• Familiarity with the community and resources in those communities that are assigned.

PHYSICAL REQUIREMENTS:

The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential duties of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• The ability to safely operate a motor vehicle to transport oneself, consumers, and program supplies as necessary.


• The physical ability to travel to assigned locations, stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and perform basic and light home maintenance activities, and operate office equipment.


• Move and lift light objects up to 30 pounds such as mail, supplies, files, and equipment.


• Operating office equipment requiring continuous or repetitive hand/arm movements.


• The ability to remain in a sitting position for extended periods of time. 

EFFECTS ON END RESULTS:
Establish positive community and landlord relationships that will foster successful placements and housing stability in the SSVF program. Provide engagement efforts that will meet targeted goals for the program and community.
 
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

The Diversion Specialist Case Manager (DSCM) will work within the Centralized Intake process located at the Arlington County Department of Human Service (DHS), with minimal supervision, to provide services on a variety of diverse cases. The DSCM cases will be assigned by the Clinical Coordination Unit (CCU) intake worker following an assessment.  All referred clients will meet minimum state requirements. Case management services will be housing-focused providing comprehensive intake assessment to determine appropriate housing options, while diverting from shelter, promoting long term housing stabilization. The Case Manager shall participate as a full and regular member of CCU.

• Graduation from an accredited four‐year college or university with a Bachelor’s degree in a human services related field.


• A Master’s degree in a related field is preferred.


• At least two years of professional experience in mediation, conflict resolution, case management, assessment, counseling, and crisis intervention, and social work experience with the homeless and/or at‐risk populations.


• Community organizing experience is a plus.


• Ability to utilize a client-centered and/or motivational interviewing approach to working with clients.

Other needed knowledge, skills and abilities:

• Ability to work in a team environment and independently with minimal supervision.


• Ability and desire to engage at risk or homeless clients and develop trusting relationships.


• Knowledge of the principals and practices of case management.


• Demonstrates knowledge of available community resources.


• Knowledge of current homeless and housing issues and methods/approaches to address issues.


• Ability to analyze case information and to reach sound decisions on the basis of such information.


• Ability to communicate clearly and concisely, both orally and in writing.


• Ability to use HMIS, establish and maintain case records and to facilitate data collection.


• Ability to maintain professional ethics and confidentiality of client information.


• Ability to establish and maintain effective working relationships with diverse individuals.


• Ability to schedule and manage workload sufficiently to meet deadlines.

• This position requires driving your personal vehicle for company business.  Must be privileged to drive according to the criteria set forth by Agency MVR guidelines.
  
  
  • Valid driver’s license in jurisdiction of residence
  
  
  • Vehicle liability coverage if driving personal vehicle (on occasion, may be required to transport clients in personal vehicle)
  
  
  • May be required to drive a van
  
  
  
  


• Acceptable Criminal background check, OIG Exclusion check


• Negative Drug Screening


• CPR/First Aid Certification must be acquired and maintained once employed

PRINCIPLE ACTIVITIES:

• Participate as a member of the Clinical Coordination Unit, attending meetings and updating information according to the established process (within ETO/HMIS).


• Meet with the client as assigned or within 24 hours.


• Complete comprehensive intake assessment, to determine if client may be able to stay in current housing environment or has other housing options for the short term.  Assess what resources may be needed to support any viable short-term housing options.


• If the client has no existing short-term housing options, gather other information to determine what other housing options might be available to avoid placing client in shelter.


• For programmatic options gather required documentation and refer client to appropriate case management services or housing location services, as needed.


• Submit requests for locating housing and for inspections, with case manager collaboration when possible, to the Housing Locator when appropriate. For ESG inspections are required on all units. If the household contains a child under the age of six, a lead based paint inspection is needed


• Work with the property manager or current landlord to resolve issues relating to conditions of tenancy


• Ensure that participants who appear eligible expeditiously complete the  housing subsidy application process


• Authorize payments in accordance with the procedures established by the County


• Enter and maintain appropriate data  in CSSA/ETO

• Work in cooperation with DHS, Health Department and other government and community agencies toward meeting program and client services plans goals and objectives.


• Provides linkage, follow up, facilitation and transportation to clients as needed in order to assist with obtaining housing.


• Prepares proposals, reports, and statistics for submission as needed or required.


• Performs other duties as assigned.

PHYSICAL REQUIREMENTS:

The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential duties of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• The ability to safely operate a motor vehicle to transport oneself, consumers, and program supplies as necessary.


• The physical ability to travel to assigned locations, stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and perform basic and light home maintenance activities, and operate office equipment.


• Operating office equipment requiring continuous or repetitive hand/arm movements.


• The ability to remain in a sitting position for extended periods of time.


• Occasionally, ability to lift, carry, push, pull or otherwise move objects, including the human body.

EFFECTS ON END RESULTS:

• Helps provide a safe and supportive environment for clients in need of outreach, homeless and housing services.  Helps place and maintain clients in permanent supportive housing.


• Ensures clients receive services that meet immediate needs and promote self-sufficiency.


• Maintains a positive image in the local and professional communities.


• Provides needed services for the clients and the community.


• Ensures compliance with agency, Federal, State and local laws and regulations and funding source requirements.


• Maintains compliance with HPRP models.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

Caris Healthcare’s mission is to provide hospice care with grace. Serving patients throughout the Southeast region, we support our team members, patients and their families with compassion, accountability, respect, integrity and service. If you are ready for a rewarding career with a company that offers employees a culture of integrity and excellence, consider joining the Caris Healthcare team.   

Position Summary

A Caris Healthcare Volunteer Coordinator provides support the hospice interdisciplinary team through office functions. The hallmarks of this position include recruiting, retaining, and managing Caris Healthcare Volunteers to enhance the quality of life for patients and their families.

At Caris, you will have a career, not just a job. Our mission driven culture is evident by our current employees and the impact made on patients and families. All Caris team members commit to The Better Way, a list of promises we make to each other and our customers. The Better Way commitment is reflected in the benefits we provide. Benefits include:

• Competitive Salary


• Bonus Eligibility


• Eligible for benefits within 30 days


• Health Benefits (Medical, Dental, Vision); health spending account


• Paid Time Off/Holidays


• 401 (K) plan with company match


• Paid Training


• Mileage Reimbursement


• Tuition Reimbursement


• Flexible Scheduling


• Career Advancement Opportunities

• Develops effective recruitment strategies and increases visibility of the Caris Healthcare Volunteer Program within the community


• Provides training, orientation, and oversite to Caris Healthcare Volunteers


• Assigns volunteers to meet program needs and volunteer interests and skills


• Arranges volunteer meetings for support, on-going training, problem solving, and community engagement


• Completes social assessments with patients and caregivers to enhance quality of life


• Participates in interdisciplinary team meetings and development of the patient plan of care


• Coordinates bereavement interventions and community outreach

• Bachelor’s Degree in a Behavioral or Social science area concentration preferred


• One (1) year experience in a related field and volunteer activity preferred


• Excellent communication and interpersonal skills


• Strong organizational and problem-solving skills


• Proficient computer and technology skills

International Cultural Exchange Services is a leading company in International High School Exchange. ICES is a non-profit company that works with students coming from abroad to study in the United States for a semester or school year. Students are high school aged (14-18), and stay with a host family during their stay. They attend local public high schools, are involved in activities and sports, and enrich the communities in which they live in. ICES is looking for individuals with the skills and mindset to help promote ICES’s mission and help accomplish the companies’ goals.

Position: Local Coordinator / 1099 Independent Contractor

Location: Local coordinators work remotely and are able to work with students and families within a 120-mile radius of their home address. We are currently looking for coordinators in the following cities (surrounding areas as well) Kalamazoo, Portage, Battle Creek, Niles, and Benton Harbor.

Position Summary: Local coordinators are responsible for the placement and supervision of a set amount of students each school year. The amount of students that each local coordinator works with, is a mutual agreement between the local coordinator and the Field manager or Regional director at ICES. Local coordinators work closely with Field Managers to find and implement methods that are successful in finding qualified host families. Local coordinators are responsible for provide an in-home interview and orientation to all qualified host families. During the school year local coordinators are responsible for the direct supervision of all students they have placed in their local area. Supervision of students requires monthly check in’s with all host families, students, and the school where the students are placed. Monthly checks can be conducted on the phone, but must be conducted in person once a semester.

Essential Functions:

· Recruit and vet host families willing to volunteer to take part in promoting ICES’s mission for exchange students (who have already been selected on the program)

· Act as a cultural ambassador within your community

· Raise awareness and promote the benefits of cultural exchange to community leaders and the media

· Abide by all Department of State rules and regulations

· Build strong working relationships with local high schools

· Work with youth from all over the world

· Help people make new connections and add value to your community

· Counsel and provide students and host families with guidance if issues arise

· Provide an orientation to the host family before the student arrives

· Provide an orientation to the student shortly after arrival

· Plan an activity each semester for the students

· Complete paperwork that requires coordinators to be sufficient in the use of technology

· Complete on-line trainings and be present on weekly conference calls

Required Qualifications:

· High school diploma required (associate degree in education field or similar preferred)

· The minimum age requirement for all local coordinators is 25 or older

· Have a strong belief in cultural exchange and a passion for making a difference in people’s lives

· Possess strong problem solving skills

· Valid driver’s licenses

· Must be able to pass a criminal background check

· Desire to create opportunities for youth

· Willingness to invest in your local community

· Enjoy building new relationships and be comfortable with public speaking

· Demonstrate strong problem solving and mediation skills

· Must be able to network in your community and promote the mission and goals of ICES

· Proficiency with computers (must have internet, scanner, and printer)

· An understanding of basic technology is a must

· Experience working with various cultures and backgrounds (previous experience as a local coordinator or host family is ideal)

· Strong time management skills and the ability to work independently

Training: Local Coordinators need a variety of skills. ICES provides training in networking, recruiting host families, and how to build relationships with families and schools. Local coordinators area also trained on how to handle counseling and mediation with students and host families. The trainings at ICES help local coordinators to grow personally and gain valuable professional skills. Local coordinators will also work together with the support of a team, and have access to an online data base of valuable resources.

Compensation: Each student placement and supervision earns compensation and travel opportunity. ICES appreciates the time and dedication that local coordinators bring to cultural exchange, and that is why ICES wants Local coordinators to grow professional and discover new cultures as well.

Application Process: It is essential that Local Coordinators deliver the high-quality and support that ICES is known for. Please email Regional Director Andrea Lundin at alundin@icesusa.org a current cover letter and resume (make sure to highlight any international experience you have had in the past). *Review of applications will begin immediately.

QUALIFICATIONS: The Residential Counselor assigned to the agency shall have a high school diploma or equivalent, it is preferred a RC candidate shall have at least one (1) year of experience working with dysfunctional adolescents, other than offspring. Must be able to lift 10 lbs. overhead.
GENERAL RESPONSIBILITIES AND DUTIES
General Responsibilities: Under general supervision, maintain a secure and safe environment, by providing constant monitoring and supervision of the residents in the program. The direct care staff’s ultimate responsibility is the general welfare of the residents.
DUTIES:
1. Provide constant monitoring and supervision of the youths in the program.
2. Ensures that he/she is alert and awake at all times while on duty.
3. Follows and enforces program policies and procedures in the discharge of their duties, in particular, those policies and procedures related to safety, discipline and rewards, crisis intervention and security.
4. Observes and corrects resident’s behavior as necessary to recognize symptoms and make recommendations regarding treatment of residents.
5. Attends all staff meetings to discuss case and safety issues.
6. Answer the telephone, takes messages or contacts appropriate staff to handle emergencies or crisis.
7. Assists in the handling or emergencies or crisis.
8. Enforces program rules while on duty.
9. Understands and observes State and Federal laws concerning confidentiality.
10. Performs related work as required.
11. Must have a valid Tennessee driver’s license; be insurable by Volunteer Youth Academy auto insurance company to be permitted to transport residents in program vehicles to appointments during your shift. This is required to obtain/maintain employment with Volunteer Youth Academy.
12. Performs related work as required such as documentation of goal sheets, fire and tornado drills, unit inspections, smoke detector tests, incident reports both critical and serious, 15 minute bed checks, daily supervision checklist (holidays only), pass related information, keeping unit clean inside and out, transportation of residents in company vehicle if employee meets company transportation requirements and emergency evacuations.
13. I understand that taking a resident out to your personal vehicle is against safety regulations and violation of policy and procedure and can lead to disciplinary action up to termination.
14. Stay in ratio at all times.
15. Attend all mandatory meetings including in-service, CPI, CPR,and PQI meetings and any other trainings required.
16. Extend shift coverage until release due to extenuating circumstances and severe weather.
17. All Residential Counselors must check with Lead Counselor before leaving to ensure all duties are completed and coverage has arrived.
18. Residential Counselors are accountable for all incomplete documentation for the shift (Unless staff is on transport.) Staff on transport must complete documentation on those residents in their care.
19. As a Residential Counselor, I agree to work 2 8-hour shifts (Saturday and/or Sunday) every other weekend.

The Residential Counselor position does not require you nor allow you to be involved in any recreational activities during your shift.

Part-time and PRN positions available.

The SSVFP Case Manager (CM) is responsible for providing comprehensive case management services and carrying out operations of the Supportive Services for Veteran Families (SSVF).  This includes provision and management of client services, client activities and programs, resources development and community and public relations.  The CM also serves as a SSVFP and Volunteers of America Chesapeake (VOAC) liaison with the Veterans’ Affairs Contract Staff and the local and professional communities, and is responsible for maintaining productive working partnerships.  In all the CM assists in ensuring the Program operates and delivers services in accordance with policies and procedures, contract requirements, and federal, state and local regulations.

PRINCIPAL ACTIVITIES:

1. Providing comprehensive case management services for each assigned case from referral and admission through discharge and aftercare in accordance with policies and procedures and contract/funding sources requirements.


2. Establish and maintain effective, positive working relationships with Contract staff and local and professional community agencies and resources.


3. Assist in managing program fiscal operations and services in accordance with the budgets, including revenue and expenses, and required procedures.


4. Develop and implement high quality, effective client services and activities, and case management systems including client oversight and supervision.


5. Ensure complete residents’ and programs’ records are generated and maintained in accordance with policies and procedures and contractual and regulatory requirements.


6. Act as a liaison between the program and funding/regulatory and government agencies.


7. Ensure all applicable federal, state, and local government and contractual regulations and requirements are met or exceeded.


8. Assist in managing and maintaining the program site and ensuring compliance with fire, safety, health certification standards and licensing requirements.


9. Assist in conducting effective resident and staff meetings in accordance with agency requirements.  Assist in conducting pre-service and in-service training for staff.


10. Assist in developing, implementing, and maintaining program operating documents including Policies and Procedures, Operations Manual and Resident Handbook as requested and/or required.


11. Develop, maintain and/or manage reports as required.  Collect, maintain and disseminate data on clients, services and operations as required.


12. Review, monitor and maintain HUD, VA, State and County government mandated documentation and records as directed.


13. Attend all work related meetings and training as required or needed.


14. Assist with implementing and managing fundraising and volunteer programs and activities as needed.


15. Assist in organizing, holding and facilitating Advisory Board Meetings.  Work with human services planning agencies and continuums to develop and improve services for clients as needed or required.

EFFECTS ON END RESULTS:

1. Effective resident programs and services, and program operations are maintained.



2. Effective management and supervision of assigned clients is maintained.


3. Safe, supportive program and facility sites are maintained.


4. Policies and procedures are implemented; compliance with contractual requirements is maintained.


5. Financial operations are managed and maintained.


6. Positive, professional relationships and presence with residents and the local and professional communities are developed and maintained.


7. Effective, supportive community partnerships and resources are established and maintained.
    

Function:

Under general supervision, performs responsibilities that provide comprehensive services to clients in the Volunteers of America Chesapeake and Carolinas, Inc. GPD Case Management grant program. Responsibilities include housing and employment placement, assistance in obtaining benefits, developing a service plan, and developing and monitoring an aftercare follow-up plan. Incumbent acts as an advocate and liaison between the client and community service providers to ensure appropriate utilization of resources in meeting the needs of the client.

Position Responsibilities:

• Provides individualized Case Management


• Monitors, documents and ensures client's compliance with program participation.   
  
  
  • Conducts assessments, develops and monitors service plans based on assessment for clients enrolled in Case Management program
  
  
  • Maintains detailed documentation on assessment and case management plans; updates case plans as needed as goals are achieved; keep a detailed record following each client contact in case notes; document case management activities.
  
  
  • Maintains detailed statistical data on clients for use in required reporting.
  
  
  • Monitors, documents, and ensures resident's compliance with program rules.
  
  
  • Provides life skills training and other necessary groups and keep documentation of content and participation.
  
  
  • Provide or arrange for housing support and wraparound services including connections to all eligible VA and mainstream resources to support transition to or maintenance of permanent housing.
  
  
  • Travel to housing sites to support persons served, monitor progress and address any health, behavioral or life skills issues.
  
  
  • Provides individualized crisis counseling as needed
  
  
  
  


• Outreach        
  
  
  • Case Manager will schedule outreach events and updates for providers.
  
  
  • They will participate in Coordinated Entry, CoC Meetings, and Mayors Challenge/ By Name List Meetings
  
  
  
  


• Provides information, referrals, coordination, and linkages to community agencies as needed for services such as housing, employment, health care, behavioral health, financial management, meal planning, and educational activities.           


• Works with Senior Program Director to prepare for and comply with inspection requirements.


•  Works with Veteran and in cooperation with Veterans Affairs (VA) Grant Per Diem (GPD) Liaison to develop and follow individualized service plans.  Maintains records on each resident regarding program progress, including action plans for the Veteran and supportive services plan.


• Participates in case conferencing with other service providers who are working with the Veteran.

ADDITIONAL DUTIES AND RESPONSIBILITIES:

Participates in committee meetings, staff meetings and other activities and/or meetings contributing to the effective, efficient operation of the program and agency.

Maintains detailed statistical data and other client and program information for use in monthly reporting.

Provides transportation services to clients when needed.

Adheres to program and agency expectations as outlined in Volunteers of America's policies and procedures.

Performs duties of the job in accordance with organizational safety policies. Performs other duties as assigned.

Physical Demands:

While performing the duties of this job, the employee is frequently required to stand, walk, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear.

The employee must occasionally lift up to 30 pounds.  Specific vision requirements for this job include close vision, distance vision, peripheral vision, and the ability to adjust focus.

The employee must be able to drive or ride up to several hundred miles in one day, as well as drive in dark and light.

PERSONAL APPEARANCE:

Business-like attire and projection of a professional image at all times.

To perform this job successfully, the employee must be able to perform each essential job duty with accuracy and minimal supervision. The following requirements are representative of the knowledge, skill and/or education experience

Experience, Competencies and Education:

This position requires a Bachelor's Degree in the area of human and/or social services or the behavioral sciences. Education and/or verifiable work experience with at-risk populations is required (homeless, veterans, behavioral health, drug/alcohol addiction, employment, youth, residential).  Incumbent must be able to exhibit an ability to engage or intervene with clients experiencing crisis. Veteran or Veteran Family Member strongly preferred.

Language Skills:

Must have excellent written and verbal communication skills and abilities.  Must demonstrate the ability to professionally represent the program. Volunteers of America, and effectively interact with multi-cultural and diverse populations.

Other Certificates and Licenses:

A valid North Carolina Driver's License and proof of individual automobile insurance is required in addition to a driving record that is in compliance with Volunteers of America. CPR and first aid certification is required.

Other Skills and Abilities:

Must be able to operate Microsoft applications, organize and prioritize work, time management, meet deadlines and operate office equipment. Position requires work schedule flexibility to include evening hours and possible weekend hours.