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Introduction

Volunteer Fairfax (VF) is the regional volunteer center serving Fairfax County and the National Capital Region. We serve a population of nearly 1.5 million people and we partner with leading regional public agencies, non-profits and corporations. Established as a private nonprofit in 1974, we have been the heart of volunteerism in the region for 45 years.

Volunteer Fairfax mobilizes people and resources to meet regional community needs.  Our mission is to amplify community impact through targeted matching of volunteer resources to community needs in Fairfax County and beyond.  We are dedicated to promoting volunteerism to all ages, and carrying the ethic of volunteerism to future generations through our programs and public awareness activities.

Purpose:               

The Special Events & Corporate Volunteer Services Coordinator (SECVS) is responsible for managing or supporting major annual events or smaller ad hoc events for managing a portion of the center’s Businesslink portfolio which engages corporations in service. This position is a part of the VF Corporate Services/Events Team and works together with staff to implement the various planned events.

Special Events (50%)

• Plan and manage a cadre of annual special events for VF. 


• Current special events.
  
  
  • The Fairfax County Volunteer Service Awards Ceremony (April)
  
  
  • Give Together – A Family Volunteer Day (January)
  
  
  • VolunteerFest® (October)
  
  
  
  


• Management of events include:
  
  
  • Follow provided budget for event and keep expenses at or below given parameters
  
  
  • Work with internal team to develop and implement creative themes
  
  
  • Locate and secure venue
  
  
  • Work with venue events management staff to negotiate prices, plan menu and all venue logistics, audio visual needs, timeline and supply drop off
  
  
  • Determine and coordinate programmatic aspects of event to include registration, volunteer coordination, and post evaluation.
  
  
  • Work with Communications Director to plan and implement events’ outreach plan
  
  
  • Work with vendors to and select and order supplies for event
  
  
  • Update website with accurate information
  
  
  • Work with and solicit event partners including Board of Supervisors, Sponsors and Board of Directors
  
  
  • Work with staff to develop and finalize creative collateral for event (i.e. invitation, program, etc.)
  
  
  • Hire and manage interns to assist with events
  
  
  • Coordinate and manage registration
  
  
  • Develop audio visual program
  
  
  • Plan for and lead staff and board in their assistance of special event
  
  
  
  


• The opportunity to propose and create new special events based on VF needs.

Corporate Volunteer Service Management (45%)

Through Businesslink, VF pairs corporate clients with nonprofits and arranges days of community service for the corporate client’s staff.   In coordination with other Corporate Volunteer Services/Events staff members, you will manage a portion of the Businesslink portfolio of corporate days of service and serve as liaison between partner nonprofits and corporate client to include all aspects from project proposals to day of project management. 

This includes initial meeting with corporate client to scope services required for day of service, creation of project proposal, coordination of project sites, ongoing communication with corporate lead and specific Site Leads, placement and training of staff, day-of coordination, and creation of final report.

• Create proposal of projects to corporations for selection


• Ongoing communication with Corporation Lead and specific Site Leads


• Coordinate and attend all site visits between VF, corporations and nonprofits


• Organize project logistics, supplies, research transportation, and work with site leads


• Coordinate projects at all selected locations


• Create master plans that contain all necessary information for corporations and VF site leads


• Place and train staff for day of event


• Provide program details, such as mission of agency and brief description of volunteer work to corporations to populate the volunteer registration database


• Provide information to site leads to give to registered volunteers
  • Includes: time, location, directions, needed resources, appropriate dress and mission statement and information of nonprofit
  
  


• Serve as a VF site lead day of event


• Create survey to be sent to Volunteers for post evaluation of event


• Compile results of evaluation as well as event details and suggestions for following year for corporation leadership into final report


• Works with Development Director and other Corporate Services/Events staff to identify and contact potential corporate clients.
   

Other Program Support (5%)

• Provides support to all program staff as needed.


• Supervise in-house volunteers as needed.


• Performs other duties as needed.

Requirements

• Some VF events and activities require physical effort such as lifting and moving project supplies (up to 50 lbs) and standing for long periods of time.


• As some VF activities require offsite attendance, must have a valid driver’s license and access to an automobile for local travel; may also need to be able to drive a cargo van or 10-14” truck.


• On occasion this position will require out of the area travel for training and corporate activations

 Qualifications

• Superior oral and written communication skills


• Self-starter with the ability to work independently on projects with minimum supervision


• Ability to work as part of a small team in a fast-paced environment


• Strong attention to detail and ability to manage multiple projects simultaneously


• Ability to work effectively with volunteers


• Ability to foster client relationships (corporate and nonprofit partners)


• Ability to work collaboratively with internal staff and corporate and nonprofit clients


• Excellent analytical and problem-solving skills


• Proven experience (two to five years) of event planning/volunteer management and/or related experience; volunteer experience is also desirable


• Solid competency in Microsoft Office products, Web research & mass Email software


• Previous experience working or volunteering in a non-profit organization preferable


• Project management experience a plus


• College degree preferred

Compensation

Salary, which is dependent on experience, ranges from $32,000 to $37,000.  Volunteer Fairfax offers a comprehensive benefits package which includes medical (including dental and vision) short term disability, long term disability and life insurance; Simple IRA with up to 3% match; vacation and sick leave; paid time-off to volunteer in the community each quarter; flexible scheduling; and professional development opportunities.

How to apply

Please submit a cover letter explaining why you think this is a match for you and for Volunteer Fairfax, resume and salary requirement to: Emily Swenson, Chief Administrative Officer, (eswenson@volunteerfairfax.org).  In the subject line of your email, please include "SECVS --your last name."  Review of applications will begin immediately and continue until the position is filled. 

Part-time Volunteer Recruitment position available with local non-profit in Jefferson City with potential to become full-time. Duties include assist with preparing and implementing marketing plan, volunteer recruitment and retention strategies and maintain social media accounts. Flexible hours. Bachelor's degree in marketing/public relations, social services and/or 3-5 year’ experience in marketing/public relations/non-profit is desirable. Please email your resume by September 30th .

The Executive Director reports to the Volunteers in Medicine Chattanooga Board of Directors, with contractually agreed oversight by the Medical Foundation of Chattanooga. The Executive Director additionally collaborates with the Medical Director on all medical issues.

ABOUT VIM:

Volunteers in Medicine, Chattanooga, Inc. (VIM Chattanooga) is a private, non-profit 501(c)(3) faith-based primary care clinic. Volunteer physicians and nurses provide free medical services to financially eligible adults who are uninsured. The mission of the VIM Chattanooga Clinic is to understand and serve the health and wellness needs of the medically underserved in our community by providing quality, compassionate and personalized care in a caring faith-based environment.

Our patients are why we exist. And every person we serve, be you a patient or a volunteer, is worth the care we give.

The Executive Director position is a full time position with some evening and weekend responsibilities.

POSITION SUMMARY:

The Executive Director exercises day-to-day general executive control and management of the business and affairs of VIM Chattanooga while carrying out the policy decisions and strategic directions of the Board of Directors. The Executive Director is also responsible for sustainability and overall clinic operations. The Executive Director shall act as the duly authorized representative of the Board of Directors in all matters in which the Board has not formally designated some other person for that specific task.

POSITION RESPONSIBILITIES:

The ongoing responsibilities of the Executive Director include, but are not limited to:

I. Strategic Planning and Organizational Development

Develops concepts for and facilitates VIM Chattanooga’s strategic and operational plans, effectively enlisting others in development and implementation.

Champions the interests of all stakeholders – employees, clients, volunteers, donors, and the community – in a balanced manner.

Works with Board Chair and Committee Chairs to recommend and recruit appointments to all board committees, temporary or permanent.

Works with the organization to deliver training and development to staff, volunteers, board, and committee members as required.

Works as an ex-officio member of all Committees and Sub-committees to ensure the work of the organization is being accomplished.

II. Organizational & Business Management

· Responsible for the overall direction and management of VIM Chattanooga, including financial and fiscal viability and direction. Establishes high service, quality, and efficiency standards.

· Implements and ensures compliance with the policies, scope of services, purpose, mission, and vision of VIM Chattanooga, as approved by the Board of Directors.

· Communicates effectively so that organizational policies are understood, properly interpreted, and administered. Takes appropriate steps to correct unsatisfactory conditions.

· Ensures that VIM Chattanooga is fiscally accountable and meets all local, state, and federal nonprofit and corporate financial reporting requirements. Responsible for reviewing and approving accounts payable, payroll, requisitions, financial report s, timely tax deposits and timely filing of tax forms.

· Ensures compliance with all applicable local, state, and federal laws, including nonprofit, healthcare, and confidentiality regulations.

· Assists in planning and utilization of VIM Chattanooga’s physical facilities.

· At specific intervals, presents operating and capital expenditures and revenue budgets for review and approval by the Board of Directors.

· Oversees any contract development in cooperation with legal counsel, when necessary.

· Oversees accounting services as provided through the Medical Foundation of Chattanooga.

III. Personnel & Volunteer Management

· Oversees the recruitment, hiring, firing, supervision, management, and human resource issues regarding all paid and unpaid staff and contractors.

· Supervises direct reports and assigns their duties when they are away from VIM Chattanooga.

· Effectively communicates the overall mission, purpose, and vision to employees, volunteers, donors, and other stakeholders

· Ensures personnel policies are enforced, performance reviews of all staff are conducted at least annually, and makes necessary changes to correct deficiencies.

· Maintains employee personnel files and other confidential records.

· Oversees development and implementation of volunteer programs that enhance volunteers’ effectiveness and ensure medical providers’ continued support and participation in VIM Chattanooga.

IV. Fundraising/Donor Acquisition and Cultivation

· Oversees the fund development process for VIM Chattanooga.

· Responsible for participation and leadership in major donor fundraising.

· Supports all VIM Chattanooga Clinic fundraising activities and events and coordinates with the Fund Development Committee and fund development staff or consultants.

· Works with the Fund Development Committee to determine and pursue available/potential grants and funding sources.

Oversees grant compliance and ensures all grant reports are submitted in a timely

· Oversees Volunteer Coordinator with volunteer reporting and recording to ensure accuracy and legality of documentation.

· Works with clinical staff to ensure compliance with all Federal, State, Local, and OSHA requirements. Keeps appropriate licensing agencies informed of Clinic activities.

· Other duties as needed.

REQUIRED ATTRIBUTES:

· Bachelor’s degree or 10 years of relevant experience, ideally in a medical practice setting.

· A history of successful financial and personnel management responsibility

· Superior interpersonal communication skills with demonstrated ability to interact in extremely delicate, sensitive, and/or complex situations.

· Experience in fundraising and fund development management or other one- on-one marketing and cultivation

· Good public speaking and advocacy skills

· Strong computer skills, ideally including experience with electronic medical records

· Excellent problem-solving skills necessary to organize, plan, and direct the work of VIM Chattanooga

· Passion/concern for the target population, mission, and vision of VIM Chattanooga

· High energy and ethical integrity, as demonstrated by significant community involvement as well as respect of peers and community

· Flexibility is essential. Need ability to work with people from a variety of backgrounds and experiences; ability to accommodate non-standard work schedules; and ability to work with limited resources

PREFERRED ATTRIBUTES:

· Experience in health care and/or nonprofit organizational management

· Experience managing a complex nonprofit or other mission-driven organization

· Experience with a volunteer-driven organization

· Experience working with a Board of Directors or large committee

· Participatory leadership style that empowers staff, volunteer, board and committee members

· Knowledge of healthcare and healthcare options for the uninsured

· Passion for meeting the needs of the uninsured

WORKING CONDITIONS:

· Generally works in a normal office environment where there are minimal hazards and infrequent environmental changes.

· The nature of the work may require frequent walking, standing, etc., as well as exposure to most areas of VIM Chattanooga.

· The nature of the activities and the key constituencies the Executive Director works with requires flexibility in the hours worked. More specifically, the position may require more than 40 hours per week and frequent evening and weekend hours. This position is exempt from Fair Labor Standards and Practices overtime compensation requirements as a professional position requiring substantial specialized knowledge, independent decision- making and supervisory responsibility.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Volunteers in Medicine Chattanooga is an Equal Opportunity Employer.

COMPENSATION AND BENEFITS:

Compensation is commensurate with experience and education. Available benefits include health insurance stipend and a generous paid time off plan.

TO APPLY:

Interested applicants can apply for this position through ZipRecruiter or by emailing a cover letter, resume, and salary history to ChattVIMSearch@gmail.com.

 SUMMARY:

As a member of the Human Resources Team at The Bridge Homeless Recovery Center (The Bridge), this position is responsible for developing, implementing, and managing all aspects of The Bridge’s volunteer/in-kind donation programs. Responsibilities also include manager the Welcome Baskets for our Guest moving into housing.

PRIMARY RESPONSIBILITES:

·         Coordinates volunteer candidate screening and while matching volunteers to organizational needs and opportunities.

·         Development and implementation of new programs and activities for our Guests that utilizes The Bridge’s volunteer database.

·         Manage training, orientation, scheduling and supervision of volunteers.

·         Manage regular volunteer communications for both individuals and groups.

·         Manage the volunteer database and tracking of volunteer hours and statistics.

·         Ensures brand compliance of all materials and marketing collateral.

·         Manage ongoing volunteer stewardship and recognition including annual volunteer appreciation event.

·         Provide relevant volunteer-related news and information to the Marketing and Communication Manager.

·         Assist with special projects as directed by the Human Resources Director.

·         Manage In-Kind Donations program including Amazon Wish List, welcome baskets, seasonal needs, etc.

·         Assists with tours, employee appreciation and town hall events.

GENERAL QUALIFICATION:

·         A passion for working with individuals experiencing homelessness.

·         Ability to work with diverse populations.

·         Excellent listening and communications skills (written an oral).

·         Strong judge of character and discernment of people.

·         Ability to multi-task and be detail oriented.

·         Knowledge of volunteerism and volunteer recruitment best practices.

·         Ability to work effectively with multiple priorities and deadlines.

 MINIMUM QUALIFICATIONS:

 ·         A bachelor’s degree is preferred.

·         Must have and maintain a valid Texas Driver’s License with state required auto liability insurance.

·         Proficient in Microsoft Office Suite (Outlook, Word, Excel and PowerPoint)

·         Experience with and ability to become proficient with Donor Management Software.

·         Non-profit experience a plus, but not required.

Employees at The Bridge enjoy benefits such as:

·         health, dental, vision

·         PTO

·         401K Plan with match

Assist the VOACC-RPC Program Director with providing program oversite ensuring the  coordination, implementation, evaluation; tracking, monitoring, and enforcing guidance and delivery of services specific to early recovery, as defined by Arlington County Department of Behavioral Health Services and the Virginia State Department of Behavioral Health and Disabilities Services (VA-DBHDS).  Current services provided within the “Early Recovery (ER)” program is governed and licensed as a residential substance use treatment program, which serves eligible adults 18+ years of age. The delivery of individualized treatment and recovery support services, under the auspices of a residential treatment program, are required. The Early Recovery Program provides services supported by criteria identified under the ASAM 3.3 Clinically managed Population-Specific High-Intensity Residential Services.  Services are delivered, in a 24-hour care facility with trained counselors and medical staff,  to stabilize multi-dimensional imminent danger to participants, who have the voluntary option to complete 90 days, inclusive of services to enhance the recovery process.

The RPC -ER program meets VA Statue 12VAC30-130-5000 and 12 VAC 35-105 and supports the delivery of contracted services as described in the Arlington County Contract agreement.  All residential treatment services provided include a structured process for recruitment, referral, intake, admit, treatment/services planning and discharge. Direct services incorporate individual and group counseling; peer support services to residents of the Arlington County funded “Early Recovery” program participants.

The Lead-SAC will assist the RPC- Program Director in collaboration with the Arlington County Department of Behavioral Health Services, ensuring appropriate delivery of services to the eligible population. The L-SAC interacts with county agencies including Drug Court, community-based hospitals, and urgent care centers; shelters; public safety and health departments and other organizations responsible for delivering health, mental health, and substance use service.  All activities support RPC to ensure a client’s successful transition and return to their community.   Participate in the development of curriculum/schedule for program participants. Ensure and provide oversight of appropriate compliance of the electronica health record (E.H.R.) and management of clinical/health records and other required documentation for reporting and submitting to the County.   

Principle function is to support the clinical management of RPC services, with an emphasis on client-centered treatment services for residents, as a strategy for supporting and maintaining the individual’s recovery.  The Lead SAC functions as lead-counselor with supervisor duties, is support of the Program Director.

PRINCIPLE ACTIVITIES:

• Assess substance use clients.


• Develop, implement, and evaluate client treatment plans.


• Provide training and counseling to clients and significant others as appropriate.


• Document clients’ progress; prepare and maintain client reports and records.


• Coordinate client activities with County and community services, as well as family members.


• Respond to crisis situations


• Provide client transportation when appropriate/necessary.
  


• Assist with the development and implementation of groups and therapeutic activities.


• Assist with planning and coordinating special projects.


• Develop and maintain communication/coordination with other service providers.


• Provide clinical supervision to other treatment staff.


• Provide training on treatment techniques to other staff and volunteers.


• Supervise and carry out the substance use testing program.


• Perform other duties as assigned.

Master’s degree from an accredited college or university required with course work in substance use, psychology, or social work. Four years of experience in providing services in a substance use treatment program is preferred. Bilingual in Spanish preferred. One year of supervisory experience is preferred.  Experience in residential substance use preventions, treatment, and recovery, is required.

Licensure in the field of counseling and or social work required, in Virginia, and or eligible for Reciprocity.   

Must have knowledge of the theories, principles and practices of substance use counseling; knowledge of the formulation, planning and evaluation of individualized program plans, knowledge of community services and resources; knowledge of client assessment procedures; the ability to communicate ideas clearly, concisely and effectively, orally and in writing. Required., is the ability to establish and maintain effective working relationships with fellow employees, clients, clients’ families, and the public.  Must be able to provide supervision to Peer Specialist and be knowledgeable of personnel practices.  The ability to communicate effectively is required.

• This position requires driving your personal vehicle for company business.  Must be privileged to drive according to the criteria set forth by Agency MVR guidelines.

• Valid driver’s license in jurisdiction of residence


• Vehicle liability coverage if driving personal vehicle (on occasion, may be required to transport clients in personal vehicle)

• Acceptable Criminal background check, OIG Exclusion check


• Negative Drug Screening


• CPR/First Aid Certification must be acquired and maintained once employed

PHYSICAL REQUIREMENTS:

The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential duties of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• The ability to safely operate a motor vehicle to transport oneself, consumers, and program supplies, as necessary.


• The physical ability to travel to assigned locations, stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and perform basic and light home maintenance activities, and operate office equipment.


• Operating office equipment requiring continuous or repetitive hand/arm movements.


• The ability to remain in a sitting position for extended periods of time.


• Occasionally, ability to lift, carry, push, pull or otherwise move objects, including the human body.

EFFECT ON END RESULT:

• Compliance with contractual and licensor obligations.


• Provision of a safe supportive environment for clients.


• Maintenance of a positive public image for the program and VOACC within the community.


• Support for the commitment of residents in recovery.

Full time/ non exempt 40 hours per week

$13.50/hr

General Description:

This position is responsible for recruiting, training, placement and retaining of volunteers for specific jobs at MUST Elizabeth Inn Homeless Shelter.

Essential Responsibilities:

• Recruit, interview, screen, and place volunteers in specific jobs at MUST.


• Develop and implement effective strategies to recruit and place the right volunteers with the right skills in the right volunteer positions.


• Conduct and arrange volunteer orientations, tours and training.


• Manage daily volunteer schedules and update volunteer database or other software system.


• Find replacements for absent volunteers or be ready to fill in.


• Organize and participate in volunteer recognition programs and special events.


• Maintain ongoing communications with volunteers through direct communication, email and other formats; honoring important events in their lives; and ensuring volunteers know the direct impact their service is making in the lives of those MUST serves.


• Handle volunteer concerns and/or issues; liaison between staff and volunteers


• Cultivate long-term relationships with businesses, churches and other organizations regarding ongoing volunteer opportunities.


• Prepare, analyze, and report monthly volunteer statistics and how the results impact the goals of Volunteer Services.


• Perform other duties as required.


• Assist in maintaining a safe working environment.


• Represent MUST Ministries in the most positive manner with clients, suppliers and the community we serve. Interact effectively with a diverse group of faculty, staff, and clients of our service, learns and uses operating practices of MUST Ministries.


• Uphold the Mission Statement: Serving our neighbors in need … transforming lives and communities in response to Christ's call.
  


• Handle all information with tact and discretion and recognize the confidential nature of MUST Ministries.

Essential Requirements:

• 3-5 years equivalent experience.


• Strong written and verbal communication.


• Experience working with diverse population.


• English/Spanish bilingual ability preferred.


• Computer familiarity (Windows based, MS Word, Power Point, Excel)

Physical and Work Requirements:

• Requires standing, walking, lifting, and bending.


• Work is performed in a day service environment as well as other events.


• May be required to lift up to 25 lbs.

Must Ministries is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, sexual orientation, qualified handicap or status as disabled or Vietnam era veteran or Iraq veteran or Afghanistan veteran. We are committed to providing a workplace free of any discrimination or harassment.

As a Part-Time Volunteer Coordinator, you will provide excellent customer service and assist overseeing the growth and management of the Volunteer Services Department. You will be the point-of-contact for a portion of our pool of 500+ active volunteers and foster families. You will also be a resource for information about Animal Humane and our Volunteer Programs.

You are:

• Outgoing and enthusiastic about meeting and working with new people


• Confident in the role of being a volunteer supervisor and in providing guidance and constructive feedback.


• Comfortable providing guidance and oversight to others.


• An outstanding communicator both verbally and in writing.

We are:

An amazing shelter that saves and impacts thousands of pets lives each year. We have a team that is compassionate and shares a common goal of supporting and improving the lives of New Mexico’s cats and dogs. We work diligently to maintain an open culture where egos are checked at the door and collaboration and positivity run wild. Everyone is a hands-on contributor. Our mission, vision, values and the desire to do what’s right drive our decisions.

You will be:

• Overseeing programs for volunteer recruitment in the community.


• Organizing the on-boarding process of new volunteers.


• Assisting with daily coordination of our volunteer pool.


• Coordinating volunteer schedules and ensuring needed assignments are filled.


• Assisting in planning the annual volunteer recognition event.


• Assisting with our volunteer involvement at Doggie Dash & Dawdle.

If would rock if you:

• Had 1 or more years’ experience delivering excellent customer service in a leadership, supervisory or management role.


• Were skilled in teaching and making presentations.


• Were an experienced team builder.


• Can use sound marketing, public relations and recruiting skills in promoting our programs and services.

FUNCTION:

Under the clinical supervision of the Rehabilitation Director, the Residential Counselor is responsible for the provision of direct services which promote the ability of clients to participate in appropriate community activities and which contribute to the development and utilization of skills necessary for independent living.  Additionally, the Residential Counselor will participate in the assessment of the client's rehabilitation needs and in the development, implementation and monitoring of the client's individual rehabilitation plan.  The Residential Counselor is also responsible for providing crisis services, including intensive support and assistance, and may be required to provide follow-along services to suspended or discharged clients. The Residential Counselor is responsible for driving and/or transporting clients.    

The Residential Counselor is also responsible for ensuring that clients develop and utilize skills that contribute to the maintenance of a safe residential environment as well as documenting service delivery.  The Residential Counselor may be privileged to provide basic health teaching in the areas of nutrition, exercise, dental care, substance abuse prevention, and prevention of injury and illness at home and in the community as well as training in communicable disease prevention.

REQUIREMENTS

The successful applicant will have a High School Diploma or GED plus must have at least two years of experience working in a mental health residential setting and/or social service related field. This may include some related post high school education.  A Bachelor's Degree in related field or Registered Nurse licensure with at least 1 year experience providing rehabilitative services or working with persons with chronic mental illness is preferred.

PRINCIPLE ACTIVITIES:

• Participates in the assessment of clients' rehabilitative service needs and in the development, implementation and monitoring of the individual's rehabilitation plan


• Coordinates activities and delivers rehabilitation and support services which address individual client goals and objectives contained within the client's rehabilitation plan which are directed toward the development or restoration of independent living skills. 


• Such activities may include the development or restoration of self care skills including personal hygiene, grooming, menu planning and preparation, socialization skills, independent living skills, including the maintenance of the individual's living environment, community awareness, mobility skills and/or money management. 


• The Residential Counselor may be privileged to provide health teaching and prevention of communicable diseases.


• Provides basic supervision in home-like environments for individuals with varying levels of mental illness.


• Coordinates activities which promote community integration. 


• Communicates with program staff regarding client progress.


• Documents service delivery and prepares daily billing statements as directed.


• As needed, and when privileged, monitors client self administration of prescribed medication, provides for safe storage of medications and monitors client reaction to medication, taking appropriate action when necessary.  May also provide reinforcing education on the role and effects of medication in symptom management. 


• As needed, and when privileged, provides basic health teaching in areas including nutrition, exercise, dental care, substance abuse prevention, prevention of injury and illness at home and in the community, and the prevention of communicable disease; including the prevention of sexually transmitted diseases and blood borne pathogens including, HIV/AIDS.


• Ensures assigned vehicles are maintained appropriately.


• Collects and records data as required.  Monitor resident and program documentation.


• Participates in discharge planning and the provision of follow-along services when appropriate.


• Attends staff meetings, training, house and program meetings as required.


• Ensures client and program compliance with VOAC policies and procedures. 


• Responsible for maintaining homes inspection ready and reporting problems to the Residential Coordinator.


• Performs other duties as assigned.

PHYSICAL REQUIREMENTS:
The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential duties of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• The ability to safely operate a motor vehicle to transport oneself, consumers, and program supplies as necessary.


• The physical ability to travel to assigned locations, stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and perform basic and light home maintenance activities, and operate office equipment.


• Move and lift light objects up to 30 pounds such as mail, supplies, files, and equipment.


• Operating office equipment requiring continuous or repetitive hand/arm movements.


• The ability to remain in a sitting position for extended periods of time.


• Occasionally, ability to lift, carry, push, pull or otherwise move objects, including the human body.

EFFECT ON END RESULT:

• Services will be provided which address clients' rehabilitative service needs.


• Clients will participate safely and more independently in activities of community life.


• Provide supervision for residents to maintain community placements and reduce hospitalizations.


• VOAC policies and procedures will be implemented and programmatic requirements will be met.


• Maintain close communication with the coordinator staff and other house counselors.

OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 
 

ABOUT US

Join the St. Vincent de Paul team, where what you do is much more than just a job—it’s a cause. Our staff members are true partners in our mission to help those impacted by poverty achieve their full potential. Their job satisfaction comes from knowing that their work each day has a positive impact on people’s lives. If you are the type of person who is excited and motivated by the idea of doing good for others, and our community, come join us! We are looking for high-energy staff members willing to share a commitment for our cause in a workplace filled with other caring people. We offer you a competitive salary, generous benefits, a culture where learning and growth is encouraged, a workplace where employees are highly valued and, most of all, an opportunity to be passionate about what you do every day.

SUMMARY

Responsible for the development and implementation of effective and rewarding volunteer programs including the identification of volunteer opportunities, volunteer recruitment, training and supervision, and community outreach and education for Shelter Services. Also responsible for the acquisition of in-kind donations and support of special events.

PRIMARY DUTIES

• Responsible for the recruitment, scheduling, retention, and management of volunteers at Sarah’s Hope, Hannah More, Innterim House, and Greenspring Men’s Shelter.


• Works with volunteer coordinators across all programs to creates volunteer positions, develops position descriptions and coordinates supervision of volunteers. Communicates regularly with Director of Marketing and Communications to promote activities.


• Provides normal operational guidance to volunteer coordinators in day to day management.


• Plans, schedules and prepares agenda for monthly the agency–wide Volunteer Team meetings, and completes tasks, or coordinates projects as assigned during the meeting.


• Ensures consistent volunteer database tracking policies and procedures across all program areas, including onsite employee supervisor. Ensures volunteer information is entered into Volgistics and Raiser’s Edge.  Oversees the budget and expenditures for all volunteer activities.


• Implements volunteer policies and procedures. Ensures that volunteers submit all required volunteer application and screening materials. Follows identified procedures for receiving approval for volunteers before volunteers begin service. Ensures that all volunteers receive adequate orientation and training. Keeps position descriptions, program needs, policies, and procedures current.


• Trains staff on the effective use and supervision of volunteers depending on their varying needs. Ensures that volunteers are being used effectively at each program. Maintains communication with staff about volunteer schedules, volunteer and donation needs, and volunteer conduct on a weekly or daily basis as needed.


• Supports a welcoming and positive environment for volunteers at each program. Manages any issues regarding volunteers including volunteer behavior, conflicts between volunteers and staff, and attendance.


• Creates all materials for outreach, volunteer recruitment, donation solicitation and volunteer training in consultation with the Vice President of Development & Marketing and Assistant Director of Development.


• Maintains database of volunteers, tracks donated hours of service and in-kind donations, and reports on volunteer progress monthly as needed and appropriate. Confirms that other volunteers are using database correctly by following protocols. Provides acknowledgement of donations to in-kind donors and sends thank you letters to volunteers and in-kind donors as needed.


• Provides support for Empty Bowls and Equinox, SVDP’s annual fundraising events, including identifying and involving potential committee members and/or event volunteers, solicitation of in-kind donations and works at the event.


• Coordinates all aspects of volunteer recognition activities for Sarah’s Hope, Hannah More, Innterim House and Greenspring Men’s Shelter.

SECONDARY DUTIES

• Responds to all requests for information from groups and individuals interested in volunteering or making donations. Identifies volunteer and donor interests and matches individuals and groups with program needs.


• Conducts outreach and coordination of educational opportunities with churches, community groups, businesses and schools to recruit volunteers, solicit donations, increase community awareness of Sarah’s Hope, Hannah More, Innterim House and Greenspring Men’s Shelter, and creates educational experiences about poverty/homelessness. 


• Collaborates with the program director to submit story ideas for various publications and marketing needs.  Submits weekly Facebook posts with images to the Director of Communications. Keeps SVDP volunteer and in-kind donation information up to date on the SVDP website by submitting changes to Director of Communications.


• Coordinates the pick-up, sorting and distribution of donations as necessary.


• Maintains communication among the Program Director, Assistant Director of Development and the Vice President of Development & Marketing with regard to issues/needs at the program and agency-wide initiatives.


• Participate in staff Event Planning Committee.

ADDITIONAL REQUIREMENTS

• Assists the Program Director in representing the mission and interests of Sarah’s Hope, Hannah More, Innterim House and Greenspring Men’s Shelter as programs of St. Vincent de Paul of Baltimore to external groups, organizations, and service providers.


• Assists with and attends special events held by the program and St. Vincent de Paul as necessary. 


• Upholds the vision, mission and values of St. Vincent de Paul.


• Meets regularly with the Program Directors and Assistant Director of Development while attending all staff meetings and other meetings as required/directed.


• Performs other duties as assigned within the scope of the position.

QUALIFICATIONS

• Bachelors’ degree in human services or related field (experience may be considered in place of a degree).


• Two (2) years experience in resource development, and the coordination and training of volunteers, preferably in a nonprofit or community-based organization. Experience working with the needs and concerns of persons living in poverty with an understanding of and sensitivity to those needs desired.


• Excellent computer skills including knowledge of all Microsoft Office programs and experience using web-based data management systems.


• An understanding and respect for the confidentiality of clients.


• Excellent organizational skills, including the ability to coordinate several projects simultaneously.


• Excellent written and verbal communication skills with an ability to facilitate reflective and educational discussion with individuals and groups.


• Willing and able to work a flexible schedule, including weekends and holidays.


• Access to automobile, Maryland Drivers License, and willingness to travel to churches, schools, community groups, or other destinations in the region.


• Ability to meet and juggle multiple deadlines.

Keywords: volunteer coordinator, lead volunteer specialist, lead volunteer coordinator, volunteer specialist, volunteer manager, manager of volunteers, volunteer lead, sr volunteer coordinator, sr volunteer specialist, senior volunteer specialist

FUNCTION:

The Therapist is responsible for conducting Mental Health Rehabilitation Service activities in accordance with VOA Chesapeakes operation as a Mental Health Rehabilitation Service Provider.

REQUIREMENTS:

Successful candidates must possess a Masters Degree in Social Work, Counseling, Substance Abuse, Public Health or a related field, have at least three years experience working with adults with serious mental illness; and have at least one year experience providing case management and counseling. Applicants must have one of the following licenses: CAC II, Clinical Social Work license (LICSW), Licensed Professional Counselor (LPC) or addictions counselor in Washington, D.C. If not fully licensed to supervise must be fully licensed within two years.

Most importantly, the successful candidate must be able to develop effective working relationships with the consumer population, be self-motivated and able to motivate others, be able to relate to individuals making significant life decisions, possess strong organizational skills, and have strong oral and written communication skills. The individual must also be computer proficient. Individual must be detailed oriented, have excellent writing and oral skills.

Employment is contingent on receipt of clearance that the candidate is free of tuberculosis in a communicable form and Hepatitis B, receipt of an acceptable criminal background check, and receipt of a negative drug test.

OTHER:

• This position may require driving a company and/or personal vehicle.


• Valid drivers license in jurisdiction of residence


• Valid vehicle liability coverage if driving personal vehicle (on occasion, may be required to transport clients in personal vehicle)


• Acceptable Criminal background check and OIG clearance


• Negative Drug and Negative Tuberculosis screening


• CPR/First Aid Certification must be acquired and maintained once employed

  PRINCIPAL ACTIVITIES:

  
  

• Conduct counseling/therapy to assigned consumers


• Provide weekly supervision to assigned team of therapist as needed


• Meet with workers as assigned to provide clinical direction.


• Complete and turn in notes on a weekly basis.


• Maintain weekly/monthly productivity standards


• Provide clinical support as needed


• Update consumer documentation prior to expiration as assigned


• Provide Mental Health Rehabilitation Services in accordance with established Best Practice, DMH and VOAC procedures


• Attend training as required to stay abreast of District of Columbia Departments of Mental Health standards for Mental Health Rehabilitation Services.


• Provide crisis intervention to consumers on a walk in basis and as necessary.


• Carry after hours on-call phone when Clinical Director is unavailable.

  PHYSICAL REQUIREMENTS:

  
  

• Intermittent sitting and/or standing


• Extended periods of computer use


• Required to lift 50 pounds

  EFFECT ON END RESULTS:

  
  

• Improvement or increased stability in the consumers level of functioning.


• Ensures that each consumers individualized needs are met.


• Ensures that all documentation pertaining to consumer services is completed in compliance with agency policies and funding source requirements.


• Presents a positive image to the consumers and public.


• Ensures compliance with contractual obligations.

 JOB SUMMARY

This position is a member of the medical team and supports the medical care and treatment of the persons served. Under the direction of the Executive Program Director, Behavioral Health DC, the Medical Director will provide effective, efficient and appropriate behavioral health services (assessment, diagnosis, pharmacology), health screenings and other health review assessments in order to serve the healthcare needs of VOAC consumers.

REQUIREMENTS

• Current Medical Licensed in the District of Columbia.




• Current Federal DEA License in the District of Columbia. 




• Minimum five (5) years of residency training.




• Minimum three (3) years of experience practicing as a primary care or psychiatric care within a community health center (FQHC) or Clinic serving individuals with mental illness, behavioral health concerns or related co-occurring health conditions such as substance abuse, trauma and chronic health conditions. 




• Degree in Medicine from an accredited United States Medical University.  If degree is from outside of the United States, must provide degree review and validated by the Word Educational Services.  




• Must have CPR/First Aide certification.




• Trained in cultural competency and working with diverse populations.



• Competent organizational and time management skills.



• Must have experience with electronic medical records systems




• Computer skills in Microsoft Office Suites.




• Written and verbal communication skills.




• Bilingual in any language a plus. 

RESPONSIBILITIES

• Supervises the full range of medical staff (Nursing, Behavioral Health nursing, Health Homes) regarding all behavioral health and medical needs/services. 




• Provides clinical consultation to all behavioral health teams (LICSWs, LPCs, CSWs) at The Hope Center




• Provide the full range of psychiatric/medical diagnosis, assessment, treatment planning and pharmacology for all VOAC patients under the care of the behavioral health clinic at the Hope Center DC.




• Participate in the analysis, evaluation and planning of any health or behavioral health initiatives being considered by the Hope Center DC.




• Prepare clear and concise written and oral reports for stakeholders, VP of DC Regions and others as needed.    




• Has the opportunity to conduct in-service training programs to both medical and behavioral health staff.




• Perform other duties as assigned depending on the needs of the program and direction of the program by the immediate supervisor.



• Decision-making and communication skills a must.


• Ability to work under pressure in a fast-paced environment.


• Compassionate nature with the ability to make patients feel at ease.


• Management and leadership skills



• Participate as the lead physician member of the multi-disciplinary patient care team at The Hope Center.




• Complete all billable notes of service rendered within agency standards.




• Evaluate and review the work of other medical providers at The Hope Center DC for appropriate diagnosis, treatment and chart documentation under peer review.




• Community collaboration with key health and community stakeholders; and as needed communication with external funding sources (DBH, DHCF, ACDC).




• Participate fully in the multi-disciplinary treatment team process as the key medical provider for The Hope Center DC treatment programs.

EFFECT ON END RESULT

• Becomes the internal subject matter expert on patient centered care.




• Becomes a core member of the Hope Center DC treatment teams.




• Maintain effective relationships and communication with external funding sources (DBH, DHCF, ACDC).




• Creates and maintains an environment of care for persons served and becomes a value member of the community. 

PHYSICAL REQUIREMENTS

The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential duties of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• The ability to safely operate a motor vehicle to transport oneself, consumers, and program supplies as necessary.


• The physical ability to travel to assigned locations, stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and perform basic and light home maintenance activities, and operate office equipment. ­


• Move and lift light objects up to 30 pounds such as mail, supplies, files, and equipment.


• Operating office equipment requiring continuous or repetitive hand/arm movements.


• The ability to remain in a sitting position for extended periods of time.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

The Residential Services Coordinator of the Loudoun Emergency Homeless Services Center is responsible for the scheduling, management and oversight of all Residential Services Workers for the emergency shelter, on-site Permanent Supportive Housing Program, drop in services and cold weather shelter services of the Loudoun Homeless Services Center.  The Residential Services Coordinator also coordinates all the case management and appropriate referral services of individuals in cold weather shelter and the drop in center program.  The Residential Services Manager is responsible for the (HMIS) data oversight of the cold weather shelter and is expected to ensure all data is accurate and up to date.

The Residential Services Coordinator will assist in the oversight and coordination of all residential staffing to include recruiting, hiring, training, performance management, and supervision of staff.  The Residential Services Coordinator ensures that the program operates and delivers services in accordance with current agency policies and procedures, contract requirements and a federal, state and local regulations.  The Residential Services Coordinator promotes the mission, vision and core values of the organization and is responsible for providing leadership that supports and promotes the strategic direction of VOAC in the area of homelessness.

Successful candidate must possess a Bachelors Degree in Human Services with at least two years of related experience.   Candidates may substitute these educational requirements with at least 5 years supervisory experience in this field.  

Successful candidates must possess the ability to interact positively with those individuals who have experienced trauma related to homelessness.  He/she must also be able to handle multiple tasks, have strong communication and networking skills through effective oral and written communication skills.  He/she must be able to develop effective working relationships with residents, staff and community partners, and be able to motivate groups and individuals.  Strong organization skills, problem-solving skills and good judgement are necessary.  The successful candidate must also have a working knowledge of computer word processing, Homeless Management Information System (HMIS) and spreadsheet programs.  The successful candidate must be willing to work flexible hours (work each shift once a month) as to ensure the oversight and supervision of all Residential Services Workers 7 days a week/ 24 hours a day, as well as, provide on-call coverage as scheduled.   The regularly scheduled required days are Sunday through Thursday. 

OTHER:

• This position requires driving the company vehicle (up to 15 passengers) and/or personal vehicle for company business including transporting clients/residents.  Must be privileged to drive according to the criteria set forth by Agency MVR guidelines.
  
  
  • Valid driver’s license in jurisdiction of residence
  
  
  • Vehicle liability coverage if driving personal vehicle (on occasion, may be required to transport clients in personal vehicle)
  
  
  • May be required to drive a van
  
  
  
  


• Acceptable criminal background, FBI Fingerprint, Child Protective Services, OIG Exclusion checks


• Negative Drug/TB Screening


• CPR/First Aid Certification must be acquired and maintained once employed

PRINCIPLE ACTIVITIES:

• To work with individuals to create Individual Service Plans that lead to housing stability.


• To provide strength based, solution oriented case management to individuals participating in the CWS and DIC programs


• To prepare weekly reports on CWS and DIC status and activities.


• To establish and maintain a community resource manual for Cold Weather Shelter/Drop In Center


• Ensure all data is accurate and up to date in HMIS


• To establish, coordinate and maintain a network of community resources and referrals.


• To recruit, supervise, train and maintain records of Residential Services Workers.  Interview and train new employees – submit paperwork for New Hires.


• Directly responsible for the monitoring and approval of payroll for Residential Services Workers staff.


• To maintain statistical information and complete reports as required by funding sources.


• Educate community and other professionals about VOAC and homelessness.           


• To participate in meetings with representatives from other agencies.


• To participate in staff meetings/training as directed by the Executive Program Director.


• To perform duties outlined in Program’s Operations Manual.

PHYSICAL REQUIREMENTS:

The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential duties of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• The ability to safely operate a motor vehicle to transport oneself, consumers, and program supplies as necessary.


• The physical ability to travel to assigned locations, stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and perform basic and light home maintenance activities, and operate office equipment.­


• Move and lift light objects up to 30 pounds such as mail, supplies, files, and equipment.


• Operating office equipment requiring continuous or repetitive hand/arm movements.


• The ability to remain in a sitting position for extended periods of time.

EFFECT ON END RESULTS:

• To ensure a smooth transition into the community for individuals and families.


• Ensures that the community activities of individuals and families are appropriate to program rules and regulations.


• Ensures that all documentation pertaining to individuals and families are completed in compliance with agency policies and procedures and funding source requirements.


• Programs and staff maintain positive, professional relationships and presence with residents, fellow staff, and the public.


• Present a positive image of VOAC to the community.

OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 
 

About Us:

VOALA
Helping Our Most Vulnerable Change Their Life Stories

Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities.  VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.

JOB SUMMARY AND PURPOSE

Mental Health Clinical Coordinator oversees the MH Clinical Project to provide a broad spectrum of mental health services including: clinical assessment, clinical guidance and supervision. Strengthen trauma informed care framework. 

DUTIES AND RESPONSIBILITIES:

• The key requirements, specific tasks, and job duties of the position that are required on a regular basis.


• Ensure efficient system to ensure access to mental health services for all children, families and staff in the Children Services Division.


• Provide clinical guidance and supervision to clinical staff and student interns. Receive clinical supervision from direct supervisor.


• Determine the need for more extensive mental health follow-up and provide guidance on how to use mental health findings to address identified needs.


• Provide mental health education to parents of children enrolled in the program by participating in parent meetings, workshops, home visits, Health Advisory and multi-disciplinary Meetings, or other methods determined effective.


• Plan and prepare mental health and trauma informed care education trainings, for staff, or other appropriate topics as requested.


• Stay current with federal, state, and local laws and regulations.


• Accurately documents and reviews all work with clients ensuring compliance with program policies and procedures. Maintains confidentiality and HIPAA compliance.


• Work with Program Managers and Coordinators formulate and administer corrective action plans addressing teacher supports as it pertains to the area of Mental Health.


• Participate in continuous quality improvement through monitoring and data analysis for informed decision-making.


• Develop written policies and procedures and provide training and technical assistance to staff on how to implement program processes


• Attends all meetings and trainings required by the funding source and agency management; prepares and submits required reports promptly and accurately.


• Travel to all program sites to provide technical assistance.\


• Other duties as required

Qualifications

REQUIREMENTS:

• Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications

EDUCATION:

• What formal education, diplomas, degrees, licenses and/or certifications is needed.


• MFT/MSW degree or related field from an accredited university.


• Current license with the California Board of Behavioral Sciences (BBS) as LMFT or LCSW - must maintain CA BBS license as a condition of employment.

 EXPERIENCE:

• 3 years of experience working with children and families in a clinical setting 


• 1 year of experience as a clinical supervisor

 KNOWLEDGE:

• Strong knowledge of case management ethics, HIPAA, Programmatic standards of operation and clinical engagement, clinical documentation methods, client focused ideology. 


• Knowledge of psychosocial treatment modalities, especially cognitive behavioral therapy (CBT), dialectical behavior therapy skills training (DBT), motivational interviewing (MI), relapse prevention (RP), Seeking Safety.


• Strong knowledge of and ability to work with issues related to child development, mental health diagnosis, and history of trauma.


• Head Start performance standards.


• State licensing requirements.

.TECHNOLOGY SKILLS:

• Microsoft operating system navigation, Outlook, Word, Excel, PowerPoint, web-based applications 


• Knowledge of social services database operations

SKILLS AND ABILITIES:

• Ability to instill lifelong learning practices


• Demonstrated ability to perform under circumstances of possible emotional stress and conflict, including dealing with un-cooperative clients.


• Ability to apply management skills and maintain appropriate professional boundaries.


• Ability to coach and mentor staff


• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards, with or without reasonable accommodation, including meeting qualitative and quantitative productivity standards.

INTERPERSONAL CHARACTERISTICS:

• Client- focused, Proven leadership qualities: Dependable, collaborative, prompt, positive mindset, flexible, organized, comfortable with conflict resolution/mediation.
  

 PREFERRED QUALIFICATIONS:  

• Bilingual English and Spanish (written and verbal).


• Read and analyze data from various sources. Electronic Records software (ChildPlus).


• Understanding of population being served and knowledge of culturally responsive evaluation methodology.

Volunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law

This employer participates in E-Verify and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.

If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

Volunteer Coordinator

Bay City, MI

Volunteer Coordinator Responsibilities:

• Recruiting, training, and supervising new volunteers.


• Collecting volunteer information, availability, and skills, and maintaining an up-to-date database.


• Using marketing tools such as outreach programs, e-mails, and volunteer databases.


• Keeping new and existing volunteers informed about the organization and volunteer opportunities.


• Matching volunteers to opportunities that suit their skill sets, and ensuring they understand their responsibilities and receive the proper training.


• Organizing training and leading on-the-job training.


• Keeping schedules and records of volunteers' work.


• Preparing codes of conduct and operating procedures to uphold the organization's values.


• Ensuring the organization's purpose is conveyed to the public.

Volunteer Coordinator Requirements:

• Associate's Degree in Business Management, Human Resources or a related field.


• Experience in volunteering and recruitment.


• Working knowledge of databases.


• Excellent communication and interpersonal skills.


• Excellent organization and team building skills.


• Must be able to pass a drug screen

Schedule of a Volunteer Coordinator:

• Monday-Friday 8am-5pm


• Some work from home opportunity!

Compensation of a Volunteer Coordinator:

• $16-17/hr

This job requires (or may require) a criminal background check. Convictions and pending felony charges are not an absolute bar to employment and will only be considered if required by law or there is a substantial relationship to the circumstances of the particular job or if bond ability is at issue.

LaJoy Group is an Equal Employment Opportunity Employer.

About Us:

VOALA
Helping Our Most Vulnerable Change Their Life Stories

Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.

PATHWAYS TO HOME

Pathways is the largest homeless shelter in Los Angeles, providing a diverse group of services, including: Comprehensive Case Management Services, Affordable Housing Assistance, Transitional Housing Programs, Permanent Housing Placements, JWCH Mobile Clinic, Department of Health Services, USC-HIV Study/Prevention.

JOB SUMMARY AND PURPOSE

Reporting to the Maintenance Manager, the Lead Maintenance Technician has responsibility for oversight of construction, repairs and maintenance operations for designated VOALA sites.  This position requires the ability to work flexible hours.

DUTIES AND RESPONSIBILITIES

• Plans and executes repair, maintenance and construction projects at an apartment complex or program facility


• Leads facility maintenance staff;  provides leadership, directs work, oversees employee performance and provides staff training


• Performs various facility maintenance repairs and maintenance tasks including, but not limited to, electrical, plumbing, HVAC and carpentry, assembles maintenance team for larger projects/repairs


• Performs inspections and reports routine and other needed repairs, prioritizes maintenance action


• Maintains records including but not limited to work orders, supply receipts, and other project related information


• Works with vendors as well as program participants and/or tenants, as applicable


• Other duties as assigned

Qualifications

REQUIREMENTS:

• Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verification

EDUCATION:

• High School Diploma or GED

EXPERIENCE:

• Minimum of 4 years of experience in facilities maintenance or construction, with proven skill in a construction specialty (plumbing, electrical, masonry, carpentry, HVAC, for example)

KNOWLEDGE:

• Has strong knowledge of building codes and quality aspects of building maintenance


• Strong understanding of all areas of property and building maintenance and repair

TECHNOLOGY SKILLS:

• Basic Microsoft operating system navigation: Outlook, Word, Excel, PowerPoint; 


• Basic understanding of Internet applications

SKILLS AND ABILITIES:

• Able to plan and execute a complete project with limited input


• Strong oral and written communication skills, able to draft clear written instructions, work orders, inspections reports and other reports as needed


• Able to lead Maintenance Staff


• Ability to proficiently use an extensive range of maintenance tools and equipment, specifically those needed for major repairs of apartment complex


• Ability to consistently perform tasks with quality consistent with experience and skills, in a professional and timely manner

INTERPERSONAL CHARACTERISTICS:

• Client- focused, Prompt, collaborative/team player, regular attendance, adaptable, communicator, organized, consistent, compassionate, and conflict resolution

PREFERRED QUALIFICATIONS:

• Formal training in a Construction Trade specialty (plumbing, electrical, masonry, carpentry, HVAC, etc.)


• Experience leading a team of maintenance or construction workers


• Current California driver's license and clean driving record

Volunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law

This employer participates in E-Verify and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.

If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

About Us:

VOALA

Helping Our Most Vulnerable Change Their Life Stories

Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities.   VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.

VOALA services for children place an emphasis on Education, Literacy, and Health. The skills and confidence gained from our programs promote a stable home life and ensure a smooth transition into kindergarten and beyond. Working closely with the family unit and the community itself, we encourage the development of a positive narrative for our children providing internal voices of confidence, kindness, hope and accountability to building a stronger future.

HEAD START/EARLY HEAD START PROGRAM

Through our Head Start and Early Head Start programs, we work with children (infant – 5 years old) and their families to provide the skills, confidence and stable home life necessary for a smooth transition into kindergarten and beyond. Head Start positions are generally Monday through Friday.

JOB SUMMARY AND PURPOSE

This position will have the responsibility of preparing all meals and packaging them for delivery to all the program sites and clean up after the food has been prepared. The nutrition aide also maintains food production and follows regulations required by the programs, agency, and State/Federal agencies such as CACFP and Head Start.

DUTIES AND RESPONSIBILITIES

• Prepares main dishes, vegetables, deserts and snacks for children ages 1 -11 according to menu, recipes, CACFP regulations, and individual children’s needs and instructions.   


• Wash and clean cooking utensils, equipment and maintain a safe and sanitary food service environment.  


• Order food supplies and manage the storage of items according to established procedures.   


• Maintain an inventory and record of food service items including quantities and specifications.


• Attend meetings and trainings as designated by agency and/or as deemed necessary by Supervisor.


• Monitor Food allergies  


• Other duties as required and is subject to change at any time

Qualifications

REQUIREMENTS:

• Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications

EDUCATION: 

• Must be able to read and write legibly in English and have general knowledge of current health and nutrition concepts.


• First Aid/CPR certified


• Food handler certification 
  

EXPERIENCE:

• On the job training provided

KNOWLEDGE

• Knowledgeable of the State of California health code policies and procedures


• Training in foods, nutrition, dietetics, and/or food preparation

TECHNOLOGY SKILLS:

• Excellent computer skills


• Microsoft Office (Outlook, Word, Excel)

SKILLS AND ABILITIES:

• Strong verbal communication, can set priorities, handle multiple tasks, problem solve, and demonstrate decision-making skills. 


• Must be able to work effectively with a minimum amount of supervision. 


• Must be able to stand for long periods of time and lift a minimum of 25lbs on a regular basis and up to 50lbs as necessary.  


• Ability to maintain regular, punctual attendance consistent with ADA, FMLA, and other federal, state, and local standards


• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards, with and without reasonable accommodation including meeting qualitative and quantitative productivity standards

INTERPERSONAL CHARACTERISTICS:

• Prompt, collaborative/team player, adaptable, communicator, organized, consistent, and compassionate

PREFERRED QUALIFICATIONS:

• Bilingual in English and Spanish (written and verbal)


• Excellent computer skills including strong working knowledge of Microsoft Word and Excel


• Knowledge of CA driving laws. 


• Knowledge of nutrition practices and allergy restrictions/food substitutions.  


• Promotes nutrition curriculum, activities, and initiatives.  

Volunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law

This employer participates in E-Verify and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.

If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

Case Management Role

Provide day-to-day support and services for participating veteran households. Has relevant experience in homelessness prevention, rapid re-housing and transitional supportive services.  Provide key linkages for clients beginning at their intake and assessment following through to their attainment or maintenance of permanent housing in their home community. The position will promote accessibility, outreach to targeted populations, and provide case management, advocacy and wraparound supports and services with the VA and in the community.

Housing Specialist Role

Assist low-income Veteran households with identifying and obtaining or retaining safe, stable and affordable permanent housing. Outreach to rental-property owners and other resources in the community. Establish a pool of rental properties in our service areas to then rapidly rehouse homeless Veterans as well as their families. Work with landlords to negotiate rent or move-in deposits on behalf of the Veteran household. Also responsible for conducting SSVF intake and eligibility assessments, working with the Veteran household to develop a Housing Stability Plan, and identifying and resolving issues as they relate to housing stability

A bachelor’s degree in counseling psychology, rehabilitative counseling, or related human service field is required. A minimum of two years’ experience working with homeless individuals and families including veterans is preferred. Veteran or member of a veteran family is a plus.

OTHER:

• This position requires driving your personal vehicle for company business.  Must be privileged to drive according to the criteria set forth by Agency MVR guidelines.
  
  
  • Valid driver’s license in jurisdiction of residence
  
  
  • Vehicle liability coverage if driving personal vehicle (on occasion, may be required to transport clients in personal vehicle)
  
  
  • May be required to drive a van
  
  
  
  


• Acceptable Criminal background check, OIG Exclusion check


• Negative Drug and TB Screening


• CPR/First Aid Certification must be acquired and maintained once employed

PRINCIPAL ACTIVITIES:

• Coordinate outreach efforts for the SSVF Program including but not limited to: establish an outreach plan to target the three categories of participants as outlined in the SSVF program guidelines, develop a set schedule to visit the VA, shelters, and other places that homeless and low-income veteran families are likely to congregate, and develop communication/ updates with the VA and other key housing and community providers.


•  Screen potential program participants for program eligibility using VA-approved forms and follow up with applicable agencies to verify information including veteran and income status.


• Conduct housing and comprehensive supportive services assessments for program participants and develop a comprehensive Family Services Plan.


• Provide service coordination between the program and community partners, for persons served and their families/supporters.
  


• Work with persons served, family members, collaborating housing agencies and professionals to revise service plans and to develop placement, stabilization and follow-up plans. 


• Provide or arrange for housing support and wraparound services including connections to all eligible VA and mainstream resources to support transition to or maintenance of permanent housing.


• Travel to housing sites to support persons served, monitor progress and address any health, behavioral or life skills issues.


• Communicate effectively (under confidentiality rules) with client’s service team to rapidly address and correct issues with services or supports - especially living skills, employment, education, family and socialization.


• Ensure appropriate use of and documentation of any temporary financial assistance.


• Ensure that veterans and their families receive services that support rapid re-housing; addressing assessed needs, promoting healthy decision-making, securing financial independence and promoting relationships at home in the community.


• Ensure participant category reassessments are completed according to specific SSVF requirements.


• Participate in program and professional supervision, attend required staff and Project Management Team meetings and trainings, and contribute to team-based collaborative planning.


• Complete all appropriate reporting in HMIS and other systems as required.


• Complete other duties as needed and requested.


• Assists homeless veterans and families in identifying and transitioning into a full range of permanent housing and will act as a liaison between the client, Housing Authority, landlords, and property managers.

PHYSICAL REQUIREMENTS:
The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential duties of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• The ability to safely operate a motor vehicle to transport oneself, consumers, and program supplies as necessary.


• The physical ability to travel to assigned locations, stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and perform basic and light home maintenance activities, and operate office equipment.


• Move and lift light objects up to 30 pounds such as mail, supplies, files, and equipment.


• Operating office equipment requiring continuous or repetitive hand/arm movements.


• The ability to remain in a sitting position for extended periods of time.

EFFECTS ON END RESULTS:
Veteran housing, employment, family, social support and life-skill issues are rapidly addressed and supports and services are amended or adjusted as required to ensure maintaining housing, economic stability or attainment of benefits, and socialization of veteran and family in their home community. Veterans receive appropriate transition and service plans and supports. Client file documentation is complete and timely. Statistical information is documented and reported.
 
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Due to high demand for our Volunteer Career Angels (Career Coaches) by our members, Hiriing for Hope is currently looking to add several volunteers in the Atlanta area to help us recruit additional Career Angel volunteers for this very popular program. If you have a passion for helping people and a background in Recruiting, we would love to speak with you. This volunteer position entails identifying qualified Volunteer Career Coaches and recruiting them to join our Volunteers for Hope Team. Target Career Angels volunteers include HR and Talent Acquisition Staffing professionals from Corporations and Staffing Agencies. The people you would recruit to volunteer for us in this role act as volunteer job coaches to the members that use all of our free services. For more informaiton about our Career Angels Program, please visit this section of our website at:   http://www.hiringforhope.org/job-seekers/one-on-one-career-coaching.html . Our Career angels to date have provided over 5,000 people with 32,000 hours of free career coaching guidance and support! 

Duties include patient care, transport, and driving if needed. Providers who respond from the station are expected to do house chores. If the provider lives in the town of Winterport and is less than 10 minutes from the station they are permitted to respond from home. At this time, this service does not perform transfers.

If you do not possess a Maine EMS license, but are interested in driving please contact us.

Direct Support Professionals (DSPs) are responsible for supporting activities of people enrolled in programs and living in homes operated by Volunteers of America Chesapeake and Carolinas (VOACC).  DSPs will teach independent living skills to the people and provide support with all activities of daily living. Additionally, the DSP will facilitate community integration, maintain the person’s safety and well-being in accordance with the Scope of Work and VOAC policies and procedures while contributing to the upkeep of the program environments. 

(Note:  In the programs, it is critical for assigned DSPs to understand that all people enrolled are considered “medically fragile and clinically involved.”  For example, peoples enrolled in these programs, in addition to having developmental and/or intellectual disabilities, may also have complex medical issues, use wheelchairs, oxygen tanks, feeding tubes, or various other adaptive equipment in their everyday lives.)

• Earned a high school diploma or GED from an accredited educational institution


• Be able to read, write, and speak the English language and have the ability to communicate with the people to whom services are provided


• Perform basic computer skills

Preferred selection may be given to persons who have:

To ensure needs of persons served as identified by the IDT are met and satisfaction of the person is achieved. To ensure that the program is operated in compliance with the Scope of Work, VOACC policies and procedures and licensing and all Medicaid regulations.

PRINCIPLE ACTIVITIES:

• Provides support for people as necessary to ensure needs as identified by the Inter-Disciplinary Team (IDT) are met.


• Communicates with families, members of the IDT, the person’s day program and other providers of services and supports as necessary and appropriate.


• Instructs, supports and participates in performing household tasks with people such as cleaning, preparing meals, food shopping, etc. as identified in the ISP.


• Assists people in developing daily living skills by identifying and meeting social, environmental and health care needs.


• Assists people in their daily grooming and personal care routines.


• Implements Non-Violent Crisis Prevention Intervention responses as trained and specified in the person’s Behavior Support Plan and ISP. 


• Responds, as trained and instructed in emergency medical situations.


• Performs crisis intervention as trained and provides assistance as needed.


• Actively plans, coordinates and participates with people in social activities including frequent community outings.


• Participates in assessment processes and serves on the IDT as appropriate.


• Transports people and/or provides mobility training to assist people to go on appointments, community rehabilitation programs, grocery shopping, etc.


• Documents activities and behaviors of people in files as designated, on data sheets, in log books, and various other forms as required.  (This may also include the use of electronic records.)


• Prepares food according to developed menus, menu protocols, peoples’ likes and dislikes and prescribed diet.


• Attends staff meetings, training in-services, house and program meetings as directed.


• Ensures compliance with VOAC program requirements, environment-specific rules as well as those regulations from all monitoring entities.


• Inspects the home/program environments and reports repairs and maintenance as needed.


• Ensures fire and other safety procedures are carried out as directed -- including participation in routine fire drills and emergency drills.


• Checks for proper sanitation and security conditions within the home/program environment.


• Notifies supervisor and monitors activities of visitors to the home/program environment.


• Maintains up-to-date knowledge of VOAC policies and procedures.


• Understands role as a mandated reporter of suspected abuse, neglect, and exploitation.
   
  PHYSICAL REQUIREMENTS:
  The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential duties of this job.  Reasonable accommodations may be made to enable people with disabilities to perform the essential duties.

• The ability to safely operate a motor vehicle to transport oneself, people and program supplies as necessary.


• The ability to operate office equipment requiring continuous or repetitive hand/arm movement.


• The ability to remain in a sitting position for extended periods of time.


• The physical ability to travel to assigned locations, stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and perform basic and light home maintenance activities, and operate office equipment.


• The physical ability to move and lift light objects up to 30 pounds such as mail, supplies, files, and equipment.


• The physical ability to lift, transfer, carry, push, pull or otherwise move objects.


• The physical ability to lift, transfer, carry, push, pull a person served when required through routine assistance or during an emergency.
   
  EFFECT ON END RESULT:
  

• To ensure needs of persons served as identified by the IDT are met and satisfaction of the person is achieved.


• To ensure that the program is operated in compliance with the Scope of Work, VOAC policies and procedures and licensing and all Medicaid (ICF, Waiver, and other) regulations.
   
  OTHER DUTIES:
  Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

NVIDD is seeking a Clinical Coordinator.  The Clinical Coordinator will ultimately be responsible for the coordination of all clinical services, to include but not limited to: Person-Center Plans, medical appointments, assessments and consultations, new admissions, Behavioral Support Services, Quarterly progress reports, monitoring reports required by community services boards and quality of data collection contained in clinical records. All services are to be provided in a manner consistent with Volunteers of America Chesapeake values, mission, principles and in accordance their policies, procedures, and practices as well as state licensing standards.  Clinical Coordinators report directly to the Program Director.

PRINCIPLE ACTIVITIES:

Training of Residential Coordinators and DSPs

• Ensure that RCs and Direct Support Professionals (DSPs) are trained on Individual PCP plans and goals by assisting with the development of competency based trainings and examinations.


• Serve as a mentor/role model to staff and individuals receiving services.


• Promote the feeling of trust, dependability, and stable work environment to encourage staff productivity.

Design and Development of Person Center Thinking/Practices­­­

• Collect and review all necessary information, assessments and reports to support development of individualized person-centered plans. Ensure all clinical documentation and other information is gathered and is in place within designated time frames.


• Coordinate entire clinical component of services


• Ensure Person Centered Plans meet the hopes, dreams, aspirations and capabilities of the supported individual and focuses on individualized outcome achievements

Medical and Health Services

• Audit MAR weekly for quality and appropriate medication dispensing.


• Complete medication error reports as necessary.


• Ensure specialized support elements are in place


• Inform and maintain communication with service coordinators, families, on issues related to general medical concerns, illnesses, injuries and incidents. 

Community Connections and Celebrations

• Responsible for the design and development of opportunities of community integration, particularly those corresponding with person centered goals.


• Continuously work to connect people in their community


• Recognize formally and informally the achievements of individuals with meaningful age appropriate celebrations.

Communication

• Establish effective communication efforts to individuals, families, staff through conversations and routine meetings.


• Ensure staff speaks in a positive manner using positive language which respects the supported individuals.

Financial Services

• Ensures benefit/entitlement programs are maximized and remain intact with requirements present – Medicaid, Medicare, etc.


• Ensure all billing census sheets are accurate/reflect all elements within the PCP plan and are submitted in a timely fashion.

Behavioral  Programming Development Assistance/Data Interpretation

• Support the development of individualized behavioral support services


• Ensure data collection is reviewed and interpreted


• Assist in training staff on proper behavioral interventions and documentation where necessary

Rights, Respect, Individual Advocacy

• Participate as needed in providing documents for Human Rights Committees, serves as the primary contact to the LHRC/HRC/BMC/Incident Management Coordinator/Incident Review Committee and provide all relevant clinical information


• Ensure rights are protected and maximized, and rights restrictions are minimized

Incident Reporting

• Ensure accurate and timely incident reporting and cooperation with all investigations both internal and external


• Work with staff to understand their roles as mentors, teachers, companions


• Provides all necessary information to the Incident Review Committee/Incident Management Coordinator

Abuse/Neglect/Exploitation Prevention

• Assist staff in understanding their role as mandated reporters


• Consistently monitors environments for abuse and neglect indicators


• Support individuals in learning strategies to increase their personal safety

Licensing/Monitoring/Funding/Accreditation Compliance

• Ensure all regulations are in compliance with organizational and state standards


• Ensure staff are familiar with organizational and state standards.

REQUIREMENTS

• Bachelor’s degree in a human services field. And at least one year of experience working with people with intellectual or developmental disabilities.


• Specific work schedules for Clinical Coordinators (CC) are determined by the needs of the individuals supported in the various program sites. 


• CCs work 40 hour “flex schedules” each week


• Participate in weekend on-call rotation


• Attend training activities, meetings and routine supervision with the Program Director.

The Housing Focused Case Manager of the Rapid Re-Housing Program is responsible for the overall services and operations of the Homeless Solutions Grant (HSG). This includes management and oversight of the daily services and operations of the program including client activities and program referral, personnel/interns, grants and contracts management, fiscal operations, resources development and public relations. This position is also responsible for identifying housing opportunities in Loudoun County for identified clients.

PRINCIPAL ACTIVITIES:

• Coordinate with Housing Locator to locate housing options for families


• Develop and update Family Goal Plans with program participants using a family case management approach, assisting them to set and prioritize short and long-range goals


• Complete monthly home visits to support families in performing the tasks required to maintain housing stability, including on-time payment of rent and household maintenance


• Conduct regular family assessments with a standardized tool 


• Work with the family to resolve issues with the landlord, as needed


• Provide referrals as needed to supportive services (Clinical and Family Success Program) and work collaboratively as a team to advance the goals of the client


• Maintain current records in the Homeless Management Information System (HMIS) database and other case files, documenting interactions with families in the standardized format used by Housing Up


• Capture daily and monthly statistics and other required reports as directed


• Maintain effective working relationships with other agencies to which (and from which) participants may be referred.


• Participate in special events, helping to share information about Housing Up and working, as needed, to ensure event success


• Attend staff meetings and other meetings as required by supervisor


• Other duties as required

EFFECT ON END RESULTS:

• Effective client programs and services are maintained.


• Effective management and supervision of all staff and volunteers is maintained.


• Policies and Procedures are implemented.


• Sound financial operations are maintained.


• Programs and staff maintain a positive, professional image to clients and the local and professional communities.

OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.  

Successful candidates must possess a minimum of a Bachelor’s degree in a Human Services related field and two years of experience in case management of homeless individuals/families, and client record keeping.  Knowledge of real estate is a plus.

Most importantly, the successful candidate must be able to develop and collaborate strong working relationships with property managers and appropriate municipal, county and State agencies, as well as, other non-profit agencies and the faith based community.
 
Must also be able to provide effective training, prepare written reports, and maintain client documentation.
 

PHYSICAL REQUIREMENTS:
The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential duties of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. 

• The ability to safely operate a motor vehicle to transport oneself, consumers, and program supplies as necessary. 


• The physical ability to travel to assigned locations, stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and perform basic and light home maintenance activities, and operate office equipment.


• Move and lift light objects up to 30 pounds such as mail, supplies, files, and equipment.


• Operating office equipment requiring continuous or repetitive hand/arm movements. 


• The ability to remain in a sitting position for extended periods of time. 
   

OTHER:
This position requires driving your personal vehicle for company business. Must be privileged to drive according to the criteria set forth by Agency MVR guidelines.

• This position may also require; driving the company vehicle/van for company business.


• Must be privileged to drive according to the criteria set forth by Agency MVR guidelines.


• Valid driver’s license in jurisdiction of residence


• Vehicle liability coverage if driving personal vehicle (on occasion, may be required to transport clients in personal vehicle)


• Acceptable EBI background, FBI Fingerprint, Child Protective Services, OIG Exclusion check


• Negative Drug/TB Screening


• CPR/First Aid Certification must be acquired and maintained once employed

The Residential Services Worker is responsible for monitoring the activities of Shelter participants and for ensuring compliance with program rules and conditions.  He/she is also responsible for ensuring the safety of participants and the security and sanitation of the program both at the Center and at faith sites. The Residential Services Worker also coordinates and provides transportation as needed. The Residential Services Worker provides direct support to participants as needed.

The successful candidate with a B.A. Degree in Human Services or related field with 1 year community based social services experience or other related experience with vulnerable populations is preferred.  A High School Diploma/GED and at least 2 years community based social services experience or other related experience with vulnerable populations is acceptable.

Requirements include the ability to interact and communicate effectively with others.  The Residential Services Worker must be able to prepare written reports; monitor and direct program activities; be a liaison between faith site volunteers, community volunteers, other VOAC staff and program management, and ensure the safety and security of program operations.

The ability to communicate orally and in writing effectively is required.

This is an awake position at all times.

OTHER:

• This position may require driving program vehicles including a 15 passenger van, as well as your personal vehicle for company business.  Must be privileged to drive according to the criteria set forth by Agency MVR guidelines.
  
  
  • Valid driver’s license in jurisdiction of residence
  
  
  • Vehicle liability coverage if driving personal vehicle (on occasion, may be required to transport clients in personal vehicle)
  
  
  • May be required to drive a 15 passenger van
  
  
  
  


• Acceptable Criminal background check, OIG Exclusion check


• Negative Drug Screening


• CPR/First Aid Certification must be acquired and maintained once employed

PRINCIPLE ACTIVITIES:

• Monitor operations of the program and reporting to Director.


• Maintain a comprehensive written record of events in the program log that occur during shift.


• Maintain participant sign in/out sheets, attendance log as well as all other logbooks and records.


• Provide intake, assessment and referral as needed to single homeless individuals applying for overnight housing.


• Review each set of individual intake forms for completion of individual’s data and information having individual sign and complete staff witness signature and date.


• Set up an attendance form for each person at intake.  


• Control contraband in facility through general observation, room and package/purse searches if deemed necessary.


• Ensure facility and faith site cleanliness and monitor participant cleaning assignments when directed.


• Monitor participant behavior to ensure compliance with VOAC’s policies.


• Supervise groups, presentations and life skill programs. Work with presenter to meet material and space needs and ensure attendance is taken at each activity.


• Conduct routine inspections of the facility, faith sites and grounds.


• Work with contracted bus company drivers to ensure vehicle capacity and safety.


• Conduct periodic fire drills and perform other safety duties as directed to ensure safety of participants.


• Provide support to participants as needed.


• Monitor operation of facility and faith site equipment and report malfunctioning to the Director or at faith sites the lead faith volunteer(s).


• Monitor security of facility, vehicles and faith site spaces.


• Attend staff meeting and training as directed.


• Perform duties as outlined in Program Operational Manual.

PHYSICAL REQUIREMENTS:
The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential duties of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• The ability to safely operate a motor vehicle to transport oneself, consumers, and program supplies as necessary.


• The physical ability to travel to assigned locations, stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and perform basic and light home maintenance activities, and operate office equipment.­


• Move and lift light objects up to 30 pounds such as mail, supplies, files, and equipment.


• Operating office equipment requiring continuous or repetitive hand/arm movements.


• The ability to remain in a sitting position for extended periods of time.

EFFECT ON END RESULTS:

• Ensures a safe, secure and efficient facility and program 24 hours a day.


• Ensures safety of clients, faith volunteers and staff in fire and other emergencies.


• Ensures clients’ compliance with VOAC policies and rules.


• Encourages the clients’ successful completion of the program.

OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

Volunteers of America Chesapeake & Carolinas (VOACC) Employment Services Program is dedicated to providing comprehensive career development and job placement assistance to homeless and formerly homeless men and women.  The Supported Employment Specialist will work as a member of the housing team to develop a service model integrating specialized employment service within supported housing program. The Specialist educates staff and clients about value of work, benefits planning, and vocational engagement strategies. The Specialist coordinates and delivers employment services based in the Supported Services Model. The Specialist will conduct on going assessment of program adherence to the Supportive Services fidelity scale and documents programs effectiveness and inadequacy in serving a client with co-occurring disorder. 60% of the position will be in the community working with prospective employers to cultivate relationships for individuals looking for employment. Additionally, the Employment Specialist will offer on-site job coaching to newly hired employees to ensure their transition as a new employee. The Specialist maintains client records in accordance with contact expectations. Represents VOACC at various interdepartmental clients-based case meetings, in the community, and with Stakeholders. 

ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:

• Represents the Mission of VOACC both within the community and with people and agencies outside Pine Street Inn. 


• Screens, identifies, and enrolls potential program participants.


• Identifies clients’ strengths, assets, and challenges to develop Employment Action Plan (EAP) leading to attainment and retention of employment 


• Provides ongoing support and career counseling to facilitate and assure participation in EAP activities, completion of activities, and goal attainment.


• Promotes and supports employment choices consistent with clients’ vocational goals, interests, and skills.


• Researches and identifies job leads, assists with job match and job placement. 


• Provides follow up services to maximize job retention, facilitates wage progression, and encourages further education. 


• Builds and maintains strong working relationship with housing counselors and participates in service coordination meetings.


• Communicates regularly and follows up on client progress with housing case management teams, employers, and job training providers.


• Maintains client records containing all required documents and information and a complete record of activities and progress along with required back-up documentation.


• Enters required data regularly, promptly, and accurately.


• Meets all required performance standards and established monthly outcomes.


• Attends weekly staff meetings and other meetings/trainings as required.


• Act as VOAC liaison with housing programs, if needed


• Provides coaching and support to housing counseling staff to engaged with clients with co-occurring disorders  


• Perform other additional assignments or projects as requested/directed by supervisor.

REQUIRED:
•    Bachelor’s degree in human services with a minimum of 2-5 years of direct care experience in workforce development programs.
PREFERRED:

• Experience working with homeless or formerly homeless individuals.


• Experience in working with population with co-occurring disorder. 


• Knowledge of  Virginia/City of Alexandria area homeless resources. 


• Experience with performance management and outcome driven programming. 

KNOWLEDGE/EXPERIENCE:

REQUIRED:
•    Demonstrated Knowledge of the Supported Services Model  and familiarity of the Supported Employment Fidelity Scale 
•    Experience in working in multidisciplinary service team 
•    Experience in program planning and development, leadership, and staff training 
•    Knowledge of teaching/instructions methods 
•    Excellent presentation and communication skills 
•    Demonstrated knowledge of workforce development principles, theories, and practices.
•    Working knowledge of issues related to homelessness, including substance abuse, mental health, and trauma. 
•    Computer skills sufficient for data gathering, documentation, and reporting 
•    Previous experience working in multi-cultural environments and collaboration with community-based and other external organizations
 

REQUIRED:
•    Ability to sit for long periods of time 
•    Ability to use computer, calculator, fax, copier, telephone, and other office equipment  and telephones
•    Ability to access different building locations and program sites 

MENTAL ABILITIES/SKILLS

REQUIRED:

• Strong leadership ability essential


• High degree of organizational ability and good analytical skills 


• Ability to communicate professionally both verbally and in writing, including the ability to successfully represent the organization in various forums    


• Ability to effectively provide supervision to culturally, racially and gender diverse work team 


• Strong interpersonal, conflict resolution and crisis management skills 


• Ability to prioritize and manage different roles and tasks, with attention to deadlines 


• Ability to multitask and demonstrate flexibility as necessary 


• Ability to take initiative, plan and work independently 

Unpaid, Volunteer Position

A volunteer hearing officer must be able to make a one-year commitment to the Pima County Consolidated Justice Court consisting of two 4-hour shifts or one 8-hour shift per month. The Green Valley Justice Court and Ajo Justice Court may need your services if your schedule allows it.

The applicant must be 21 years of age, able to pass a criminal history records check, and a resident of Pima County.

The incumbent will hear and adjudicate small claims cases involving amounts up to $3,500.00, plus court costs

Training:A mandatory training program is provided by the Court that will acquaint volunteer small claims hearing officers with the functions of Small Claims Court and will cover the diversity of subjects encountered by them in the performance of their duties to include being familiar with the Rules of Small Claims Procedures. There may be additional mandatory training sessions you will be required to attend by the designated court including but not limited to an annual meeting and required shadowing sessions before being allowed to hear cases.

Basic Attributes of a small claims hearing officer:

• Have excellent listening/analytical thinking and decision-making skills.


• Be able to apply personal and professional experience, knowledge, and understanding to the case at hand.


• Have the ability to learn and apply basic principles of law fairly and impartially.


• Be honest and professionally and ethically represent the Pima County Consolidated Justice Court.


• Have the ability to maintain a high level of patience and courtesy at all times.


• Be able to balance independence and accountability.


• Be reliable and punctual.


• Comply with the Arizona Supreme Court Code of Conduct.


• Professionally present yourself both in conduct and appearance.


• Use appropriate body language.


• Be comfortable with and have the ability to adapt to using a variety of different types of technology including but not limited to conducting court business in alternative court-authorized formats such as Zoom video and telephonic hearings.


• Pass a criminal history background investigation and fingerprints.

ORGANIZATION:

International Medical Relief (www.internationalmedicalrelief.org) has been providing international travel services for humanitarian volunteers for 18 years. We are currently recruiting for a new team member to interact directly with our volunteers traveling with our IMR as well as manage the day to day office duties including phone answering, replying to email correspondence, trip preparations for volunteers, assisting management with international host logistics and more.

QUALIFICATIONS:

The ideal candidate will be affable and energetic. We are looking for a strong relationship builder. A college degree is required and a master’s degree is preferred. Our ideal candidate is experienced, committed, very positive attitude, action-oriented, efficient, has a high attention to detail, has integrity, has excellent listening, communications and organizational skills, and passionate about service to complement our growing organization.

JOB DESCRIPTION:

Daily tasks include:

· Manage the office with incoming telephones and emails from prospective and confirmed volunteers.

· Prepare volunteers traveling internationally for short term humanitarian work through regular communications including texts, emails, calls, and conference calls.

· Assisting volunteers with proper documentation for travel and work abroad.

· Assist with organization of outgoing supplies and donations to volunteers prior to departure and retrieval of supplies for returning team members.

· Assist with both group and team travel as well as individual customized travel for participants.

REQUIREMENTS:

This full-time position is open to any qualified applicant within the 48 States, Alaska, and Hawaii. It is required that the position takes place at the IMR offices at 1600 Emerson Street, Denver, Colorado and the warehouse in Loveland, Colorado. Some weekend and evening hours may be necessary.

Strong customer service skills are required along with the ability to multi-task. This position must have flexible work hours that would include nights and weekends.

EXPERIENCE:

· College Degree Required

· 2+ Years of Relevant Experience

COMPENSATION & BENEFITS:
Starting pay commensurate with experience - averaging $30,000-50,000/per year.

Holiday pay is for 6 days per year (New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day)

Vacation pay is 40 hours per year, available at the hiring anniversary, and accrued thereafter.

Non-paid off 14 days per year. Health insurance offered after 3 month probation period.

Job Type: Full-time - M-F 9AM to 5PM MST.

This is not a remote position.

Job Type: Full-time

The Intake and Housing Coordinator will assist both veteran families who are at-risk of homelessness or who are literally homeless and working to engage and recruit landlords and properties within Loudoun County (SSVF Intake will cover the entire catchment area and not only Loudoun County) as options for those experiencing the crisis of homelessness.  The intake coordinator will assist families by completing the SSVF intake process if eligible and accessing services to ensure housing stability in permanent housing. He/she will coordinate the eligibility process by completing the intake, the eligibility threshold screening form and the HMIS intake form, as necessary with the potential veteran client in need.  The Intake and Housing Coordinator will further seek out services and activities to assist and engage veterans most in need of assistance and those who can benefit the most from SSVF services.  

This position is to focus on outreach, individual assessments, assessing and assisting individuals with applications, and identifying housing barriers that prevent housing stability.  Also, this position will work with all partners of Loudoun County and SSVF to provide housing supports and location assistance.  Other duties will entail meeting veterans in person or by telephone to complete the intakes, determining eligibility, completing all necessary and required verification forms, guiding veterans through the next steps of the eligibility process, collecting verification documentation, collaborating with all coordinated entry systems within the CoC catchment area, providing resources and services to veterans within the larger community as necessary, attendance in all staff meetings and VA required trainings/webinars, maintain documentation standards as set forth by the program contract and SSVF/VA policies, prepare case-related reports including but not limited to: outcomes, successes and challenges, provide on-going information, referrals, linkages, and advocacy for all other identified needs. 

Those experiencing the crisis of homelessness may have a variety of complex health, functional and social needs that staff addresses using evidence based practices such as motivational interviewing, harm reduction and Housing First. Staff will collaborate with community partners through community meetings; collaborate with local businesses and organizations, while providing referrals and linkages to necessary services. The Intake and Housing Coordinator may also assist clients with transportation resources as needed to ensure they make critical appointments. 

PRINCIPAL ACTIVITIES:

•    Able to work independently and as part the team and exercises mature and professional judgment.
•    Conduct and complete all necessary paperwork to track client progress (daily logs, FSP, etc.).
•    Meet with established intake clients to review, evaluate and support completion of their intake.
•    Respond within 48 business hours to assess need for services and send follow-up information to requestor and supervisor.
•    Conduct a VI-SPDAT (Vulnerability Index- Service Prioritization Decisions Assistance Tool) as needed, on new clients to connect them to the proper intervention and services.
•    As necessary, provide ongoing intake information such as support with benefits establishment (GR, SSI, TANF, Veterans pension, etc.), obtaining ID, birth certificate, social security cards, provide employment linkages and assistance, housing referrals and health related assistance as identified on the FSP.
•    Ensure all files are held in accordance with funding sources
•    Attend all work related meetings and trainings as required or needed.
•    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.  
•    When needed, potentially assist with housing applications, complete supportive and subsidized housing paperwork, survey rental market for affordable housing, and advocate with prospective landlords, and identify appropriate permanent housing options for clients.
•    Attend all work related meetings and training as required or needed.
•    Provide on-going information, referrals, linkages, and advocacy for all other identified needs.
•    Creatively use and develop community resources to broker and link clients to services.
•    Provide a high quality customer service environment for all clients.

EFFECTS ON END RESULTS:

•    Maintain documentation standards as set forth by the program contract and SSVF/VA policies.
•    Complete paperwork on every face to face/telephone contact with client or collateral contact by the next business day at 5pm.
•    Ensure all program data is accurate and entered into the required program documentation system as contractually required.
•    Prepare case-related reports including but not limited to: outcomes, successes and challenges.
•    Generate client data for reporting.
•    Complete follow-up and retention services, as necessary, and provide back-up documentation in client file.
•    Maintain complete and accurate documentation of service objectives and outcomes as well as other services in accordance with Federal, State, and local County guidelines.
•    Ensure individuals and landlords are supported and matched effectively
•    Ensure best practices for ending homelessness are used.  
•    Ensure implementation and enforcement of Housing First philosophy within the program and its related activities.
•    Policies and Procedures are implemented.
•    Accurate reporting and files are maintained
•    Program and staff maintain positive, professional relationships and presence with clients and the local and professional communities.     

An Associate’s Degree is required, a Bachelor’s in Social Work or a related field preferred; Demonstrated expertise and experience (4 years) in providing services to a similar population may be substituted for the Degree requirement. Knowledge of challenges faced by the veteran population and supportive services available successfully achieve the goal of re-housing and self-sufficiency; Prior experience in outreach, case management, intake assessment, counseling and crisis intervention preferred; Computer literate specifically with Microsoft applications required; Experience with homeless or supportive housing programs is preferred. Experience in case management, treatment and services with individuals and families is also preferred.  Effective oral and written communication skills and the ability to develop effective working relationships with residents, staff and community partners are also required.  Strong organization skills, problem-solving skills and judgment are desired.  The successful candidate must also have a working knowledge of computer word processing and spreadsheet programs. Knowledge and understanding of team concepts preferred and Veteran of the United States military strongly preferred.

•    Experience in communication with highly vulnerable populations, particularly those with health, mental health, and substance abuse issues.
•    Demonstrated knowledge and or experience with advanced outreach techniques, including harm reduction strategies, crisis intervention techniques and motivational interviewing.
•    A highly motivated self-starter and ability to coordinate multiple projects/tasks at once.
•    Knowledge of maintaining and executing confidential information using HIPAA standards.
•    Strong written and verbal communication skills.
•    Good problem solving and conflict resolution skills.
•    Computer skills with proficiency in Microsoft Office software.
•    Flexible, adaptable and have the capability to work in a fast paced, professional environment.
•    Able to work alternative work schedules, evening and weekends as needed for operations of program intake and at the request of management.
•    Maintain regular, consistent attendance.
•    Participate in staff meetings and training as assigned by your supervisor.
•    Experience working with individuals with Mental Health and/or Substance Abuse illnesses is preferred.
•    Ability to treat all individuals with dignity and respect at all times.
 

OTHER:

•    This position may require some driving a company and/or personal vehicle.  Must be privileged to drive according to the criteria set forth by Agency MVR guidelines.
•    Valid driver’s license in jurisdiction of residence
•    Vehicle liability coverage if driving personal vehicle (on occasion, may be required to transport clients in personal vehicle)
•    May be required to drive a van
•    Acceptable Criminal background check 
•    Negative Drug Screening
•    Negative Tuberculosis screening
•    CPR/First Aid Certification must be acquired and maintained once employed
 

The Case Manager is responsible for coordinating resident activities, assisting resident’s needs, coordinating and providing both on and off-site services, referring residents to community resources, providing case management to interested residents and monitoring resident progress, monitoring service plans, and acting as a liaison between the resident and service providers.  

Successful candidates must possess a High School diploma with 5-6 years case management or human service experience, preferably working with low income population. 

Preferred: Bachelor’s Degree in Psychology or counseling with at least two years of experience working with low income individuals. 

Licensure for group billing and experience with HMIS, a plus

• must be able to develop a strong working relationship with the residents population,


• be able to mobilize and motivate groups and individuals, advocate, organize and problem-solve.

Flexibility to provide services that may occur during evenings, weekends, and holidays in addition to standard weekly schedule.

PRINCIPLE ACTIVITIES:

• Coordinate all efforts with the property manager.


• Contact new residents within 72 hours of their moving in, and provide an orientation of the program and its services.


• Compile a social history and needs assessment of the strengths and services needs for interested residents.


• Develop, monitor and update individual service plans.


• Monitor resident’s participation in appropriate service activities as needed.


• Participate in grievance procedures and disciplinary procedures of residents.


• Develop, provide, and coordinate the provision of life skills programming to include job readiness, employment and training, personal financial management, childcare and other self-help courses.


• Develop and coordinate the provision of both onsite and offsite services and activities and maintain a schedule of services available.


• Recruit and work with service providers, agencies, organizations, and volunteers for onsite services and offsite referral services.


• Develop and maintain community linkages and a resource directory of services and refer residents to community resources and assist them in securing those.


• Transport clients to appointments, activities, events, etc…as needed and appropriate.


• Those residents who are identified as being a violation of their rental agreements to assist residents in retaining safe and stable housing.


• Maintain an accurate and up-to-date file for each resident served, including service activities, referrals and follow-up assistance, and progress on individual services plans, as required by funding agency and VOAC procedures.


• Conduct and participate in meetings with residents and representatives from other agencies as appropriate.  Compile reports and statistics as directed to document service delivery and input data into HUD HMIS and/or other required database.


• Ensure contract/grant services and reporting requirements are met.  This includes working with contract/funding sources and local Continuum of Care.  Serve on Continuums of Care committee positions, as appropriate.


• Participate in staff meetings as directed and complete training annually.


• Maintain a working knowledge of VOAC policies and operational procedures, as well as contractual obligations established by the funding source.


• Establish and maintain a community newsletter and bulletin board to keep residents informed of services and activities opportunities.


• Conduct Resident/House meetings, as appropriate.


• Serve as emergency contact and response staff after hours (on-call function) as needed.


• Perform other Resident Advocate duties as assigned.

PHYSICAL REQUIREMENTS:

The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential duties of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• The ability to safely operate a motor vehicle to transport oneself, consumers, and program supplies as necessary.


• The physical ability to travel to assigned locations, stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and perform basic and light home maintenance activities, and operate office equipment.­


• Move and lift light objects up to 30 pounds such as mail, supplies, files, and equipment.


• Operating office equipment requiring continuous or repetitive hand/arm movements.


• The ability to remain in a sitting position for extended periods of time.

EFFECT ON END RESULTS:

• Services will be provided that address client’s rehabilitative service needs.


• Clients will participate more independently in activities of community life.


• Socialization skills will be enhanced which will aid in clients reaching a more realistic degree of self sufficiency.


• Enhancement in the life skills which prepare clients to live more harmoniously with others.


• VOAC policies and procedures will be implemented and programmatic requirements will be met.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

This position will assist in developing community support opportunities for persons with disabilities. Under supervision of the Residential Coordinator, the DSP I will be responsible for providing direct care and support to the individuals living in individually and or in residences. Provides support to individuals to learn skills that enable them to live in less supervised environments and become active members in their community. Maintains the individual’s safety and wellbeing in accordance with Volunteers of America Chesapeake’s policies and procedures. Communicates with individuals based on their developmental needs. Participates or co-leads in the daily activities of the individual’s programs. Documents notes for each shift worked for assigned individuals. Position requires candidate to visit the residence of the client.

Minimum of a high school diploma or GED and one (1) year of experience in a residential program for individuals with intellectual disabilities; or a Bachelor’s degree in a human services field. Experience in a residential setting with other types of special needs populations may be considered (i.e. cerebral palsy, Autism, Alzheimer’s, Traumatic Brain Injury, mental health). Must have reliable transportation to transport clients, if needed. Must maintain vehicle insurance at all times.

Medication Administration Certification in the State of Virginia is a plus.

NOTE: A bona fide occupational exception may be established for this position based upon sex/gender when it is necessary to ensure that at least one female and one male are on duty during each shift.

Preferred selection may be given to persons who have:

• Experience in a residential setting serving people with intellectual/developmental disabilities or with other types of special needs populations (rehabilitation settings, nursing homes, psychiatric hospitals, other behavioral health settings, etc.); 


• Experience in working with people who are medically fragile and/or have physical limitations;


• Experience in working with Evans Class Monitors, Quality Trust, HRLA, PCR, DDS, DDA in the District of Columbia; and/or


• A current Trained Medication Employee (TME) license for positions in Waiver and Residential Habilitation environments.

*Note:  All employees must maintain all on-going training, certifications, and be otherwise compliant and in good standing with all program requirements as a condition of continued employment.

PRINCIPLE ACTIVITIES:

• Provides support for people as necessary to ensure needs as identified by the Inter-Disciplinary Team (IDT) are met.


• Communicates with families, members of the IDT, the person’s day program and other providers of services and supports as necessary and appropriate.


• Instructs, supports and participates in performing household tasks with people such as cleaning, preparing meals, food shopping, etc. as identified in the ISP.


• Assists people in developing daily living skills by identifying and meeting social, environmental and health care needs.


• Assists people in their daily grooming and personal care routines.


• Implements Non-Violent Crisis Prevention Intervention responses as trained and specified in the person’s Behavior Support Plan and ISP. 


• Responds, as trained and instructed in emergency medical situations.


• Performs crisis intervention as trained and provides assistance as needed.


• Actively plans, coordinates and participates with people in social activities including frequent community outings.


• Participates in assessment processes and serves on the IDT as appropriate.


• Transports people and/or provides mobility training to assist people to go on appointments, community rehabilitation programs, grocery shopping, etc.


• Documents activities and behaviors of people in files as designated, on data sheets, in log books, and various other forms as required.  (This may also include the use of electronic records.)


• Prepares food according to developed menus, menu protocols, peoples’ likes and dislikes and prescribed diet.


• Attends staff meetings, training in-services, house and program meetings as directed.


• Ensures compliance with VOAC program requirements, environment-specific rules as well as those regulations from all monitoring entities.


• Inspects the home/program environments and reports repairs and maintenance as needed.


• Ensures fire and other safety procedures are carried out as directed -- including participation in routine fire drills and emergency drills.


• Checks for proper sanitation and security conditions within the home/program environment.


• Notifies supervisor and monitors activities of visitors to the home/program environment.


• Maintains up-to-date knowledge of VOAC policies and procedures.


• Understands role as a mandated reporter of suspected abuse, neglect, and exploitation.

EFFECT ON END RESULT:

• To ensure needs of persons served as identified by the IDT are met and satisfaction of the person is achieved.


• To ensure that the program is operated in compliance with the Scope of Work, VOAC policies and procedures and licensing and all Medicaid (ICF, Waiver, and other) regulations.


• To ensure needs of client as identified by the Person Centered Planning Team are met and client satisfaction is achieved.


• To ensure that the program is operated in compliance with the Scope of Work, Volunteers of America Chesapeake’s policies and procedures and licensing and Medicaid waiver regulations.


• Individuals will be supported in being participatory members of their community according to their interests.