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About us

Family Dog Rescue is a grassroots 501(c)(3) nonprofit dog rescue/shelter in San Francisco. In 2018, we saved over 1,000 dogs and found them loving homes. We are proud and honored to have saved over 6,000 dogs since our founding in 2010.

Summary

We are looking for a Volunteer Coordinator to be the face of Family Dog Rescue while supervising volunteers at our shelter. This exciting role requires an out-going, entrepreneurial, self-starter who is as passionate about people as they are about our dogs! You’ll spend your day at the shelter where you’ll be interacting with dogs and managing volunteers. A portion of the admin work can be done remotely.

Responsibilities of the Volunteer Coordinator include, but are not limited to: coordinating internal and external logistics prior to corporate groups, volunteer management, leading Volunteer Orientation twice a week, sending out a weekly newsletter.

The successful individual in this role will provide a high level of customer service, enjoys working with animals and people, and will enthusiastically promote Family Dog Rescue’s mission.

You will need to possess excellent verbal and written communication skills. You will need to be quick-thinking and fast-acting as the days can get hectic and you will likely experience many interruptions. 

One weekend day is required: Saturday.

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Title: AmeriCorps Volunteer Infrastructure Project (VIP) Fellow

# of positions: 3  Locations: San Rafael, Sacramento or Muir Beach, CA 

Term of service: February - August 2020 

Anticipated Service Schedule: Each AmeriCorps VIP Fellow will serve a total of 900 hours over the term of service, averaging 36 hours per week, which may include some evening and weekend hours. Typically, Fellows serve Monday – Friday. 

About AmeriCorps VIP: The AmeriCorps Volunteer Infrastructure Project (VIP) strengthens nonprofits to increase impact through the power of volunteers. We are seeking three AmeriCorps Fellows (one per nonprofit) to serve at the International Rescue Committee (Sacramento), Slide Ranch (Muir Beach), or Community Action Marin (San Rafael). 

Our AmeriCorps members are called VIP Fellows, and they are leaders who build sustainable volunteer programs at nonprofits. Nonprofits that have strong volunteer programs are able to serve more clients and tackle more of our communities’ challenges. VIP Fellows join a nonprofit team and help them build systems that recruit, train, support, manage, and measure the success of volunteers. Each VIP Fellow is placed at a participating nonprofit, and collaborates with that organization’s professional staff to build or strengthen volunteer management systems. 

VIP Fellows are members of a statewide network of 120 Fellows, and are key contributors of a local cohort of Bay Area and Sacramento Fellows that meet regularly for collaboration and training. Over the course of the service term, VIP Fellows earn a Certificate in Volunteer Management, and become experienced in community outreach, volunteer management, nonprofit operations, partnership building, and professional communication. 

The VIP Fellow team in the San Francisco Bay Area and Sacramento is managed by the Center for Volunteer & Nonprofit Leadership (CVNL). Come join the team, and make an impact this year! 

AmeriCorps VIP Fellow Duties:  

• Develop, implement or strengthen a nonprofit organization’s volunteer program in collaboration with organizational leadership 

• Identify and design impactful volunteer opportunities that meet the needs of the community’s children and families  

• Recruit and train community members as volunteers 

• Utilize the VIP Work Plan to build systems for tracking, training, managing, and evaluating volunteers 

• Serve side-by-side with staff and volunteers to provide guidance, to better understand the clients’ needs, and to improve the volunteer experience 

•  Develop business partnerships that provide voluntary and limited financial support for the participating nonprofit  

• Participate in professional development opportunities, including orientation, Volunteer Management Certificate program, regular meetings, National Day of Service projects with other VIP Fellows, a regional VIP Fellow retreat, and online training. 

Program Benefits

• Opportunity to make a real difference in a community 

• Earn a Certificate in Volunteer Management 

• AmeriCorps, HandsOn Network and CVNL trainings on the nonprofit sector, volunteer management, and cultural competency 

• Living allowance of over $8000 paid throughout the term of service 

• AmeriCorps Education Award upon successful completion of service  

• Healthcare • Student loan forbearance 

Skills/Experience Preferred:  

• Passion for volunteerism • Strong communication skills  • Leadership experience • Writing/editing skills • Teaching/tutoring skills  • Some college required; college degree recommended  

HOW TO APPLY:  Please apply in one of the following ways: 

• Email resume and cover letter to Elaine Tokolahi, Director of Volunteer Services, at etokolahi@cvnl.org  

• Apply online via the My AmeriCorps website using this link: https://my.americorps.gov/mp/listing/viewListing.do?id=68496 

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Title: AmeriCorps Volunteer Infrastructure Project (VIP) Fellow

# of positions: 3  Locations: San Rafael, Sacramento or Muir Beach, CA 

Term of service: February - August 2020 

Anticipated Service Schedule: Each AmeriCorps VIP Fellow will serve a total of 900 hours over the term of service, averaging 36 hours per week, which may include some evening and weekend hours. Typically, Fellows serve Monday – Friday. 

About AmeriCorps VIP: The AmeriCorps Volunteer Infrastructure Project (VIP) strengthens nonprofits to increase impact through the power of volunteers. We are seeking three AmeriCorps Fellows (one per nonprofit) to serve at the International Rescue Committee (Sacramento), Slide Ranch (Muir Beach), or Community Action Marin (San Rafael). 

Our AmeriCorps members are called VIP Fellows, and they are leaders who build sustainable volunteer programs at nonprofits. Nonprofits that have strong volunteer programs are able to serve more clients and tackle more of our communities’ challenges. VIP Fellows join a nonprofit team and help them build systems that recruit, train, support, manage, and measure the success of volunteers. Each VIP Fellow is placed at a participating nonprofit, and collaborates with that organization’s professional staff to build or strengthen volunteer management systems. 

VIP Fellows are members of a statewide network of 120 Fellows, and are key contributors of a local cohort of Bay Area and Sacramento Fellows that meet regularly for collaboration and training. Over the course of the service term, VIP Fellows earn a Certificate in Volunteer Management, and become experienced in community outreach, volunteer management, nonprofit operations, partnership building, and professional communication. 

The VIP Fellow team in the San Francisco Bay Area and Sacramento is managed by the Center for Volunteer & Nonprofit Leadership (CVNL). Come join the team, and make an impact this year! 

AmeriCorps VIP Fellow Duties:  

• Develop, implement or strengthen a nonprofit organization’s volunteer program in collaboration with organizational leadership 

• Identify and design impactful volunteer opportunities that meet the needs of the community’s children and families  

• Recruit and train community members as volunteers 

• Utilize the VIP Work Plan to build systems for tracking, training, managing, and evaluating volunteers 

• Serve side-by-side with staff and volunteers to provide guidance, to better understand the clients’ needs, and to improve the volunteer experience 

•  Develop business partnerships that provide voluntary and limited financial support for the participating nonprofit  

• Participate in professional development opportunities, including orientation, Volunteer Management Certificate program, regular meetings, National Day of Service projects with other VIP Fellows, a regional VIP Fellow retreat, and online training. 

Program Benefits

• Opportunity to make a real difference in a community 

• Earn a Certificate in Volunteer Management 

• AmeriCorps, HandsOn Network and CVNL trainings on the nonprofit sector, volunteer management, and cultural competency 

• Living allowance of over $8000 paid throughout the term of service 

• AmeriCorps Education Award upon successful completion of service  

• Healthcare • Student loan forbearance 

Skills/Experience Preferred:  

• Passion for volunteerism • Strong communication skills  • Leadership experience • Writing/editing skills • Teaching/tutoring skills  • Some college required; college degree recommended  

HOW TO APPLY:  Please apply in one of the following ways: 

• Email resume and cover letter to Elaine Tokolahi, Director of Volunteer Services, at etokolahi@cvnl.org  

• Apply online via the My AmeriCorps website using this link: https://my.americorps.gov/mp/listing/viewListing.do?id=68496 

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Position: Volunteer and Visitor Services Coordinator

Supervisor: Operations Director

Employment Status: Full time, hourly, Non-Exempt

Regular Work Schedule: Tuesday – Saturday, 9:00AM – 5:30PM

Essential Duties:The Volunteer and Visitor Services Coordinator shares responsibility for front desk operations and manages the Volunteer and special events program. This Operations team member reports to the Operations Director and provides administrative support to the all the Art Center’s departments through the coordination of the Volunteer Program and the support of the Richmond Art Center’s front desk and special event operations. This position is responsible for implementing volunteer, visitor services, and special events procedures, as well as supervision of volunteers and community service workers.

Responsibilities:

1. Volunteer Program:


  • Recruit, train and schedule volunteers in designated areas of Art Center’s operations.

  • Update surveys, onboarding training materials, handbook, and volunteer database.

  • Compose monthly announcements and newsletters to engage with volunteer audiences in Richmond, and artist communities

  • Plan and host volunteer acknowledgement events.

  • Collaborate with Art Center staff to update volunteer task descriptions and training materials and schedule volunteers on as needed basis.

  • Regularly update, track and report on volunteer time statistics.

2. Visitor Services:


  • Administer ProClass database system: Process various types of financial transactions (class and membership registrations, donations, and events fees) accurately and provide support for new class and event registrations, etc.

  • Contribute and implement standard operating procedures for customer service program that will ensure a positive and informative engagement with RAC’s members, artists, instructors, stakeholders, volunteers, and the community at large.

  • Answer telephone calls and emails that come to the front desk, as directed.

  • Effectively manage ongoing correspondence to members, donors, volunteers, students, instructors and artists.


  1. Event Support: 


  • In consultation with the Department Heads, support special events with setup requests, purchasing food, beverages, scheduling volunteers and other related duties.

  • Work the Executive Director, assist with the support of donor cultivation and other development events.

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)


  • Bachelor’s degree preferred but not required.

  • Proficient in MS Word, Excel, Google Suite and registration databases

  • 2 or more years’ experience providing outstanding customer service; previous non-profit experience preferred.

  • People person, energized by face-to-face contact with others

  • Ability to supervise and inspire volunteers to be effective in their roles – experience with volunteers desired.

  • Excellent interpersonal skills in person, online and on the phone.

  • Ability to work with minimal supervision; self-starter and independently motivated.

  • Attention to detail and ability to organize data, tasks and projects.

  • Demonstrated ability to manage and complete multiple tasks in a busy environment.

  • Experience managing programs or coordinating events preferred

  • High professionalism and work ethic, with a clear understanding of what it means to represent an organization to the public.

  • Familiarity with point-of-sale transaction concepts.

  • Familiarity with using social media for promotion.

  • Must be able to work Saturdays and the occasional Sunday. 

  • Must pass post-employment, criminal background check and reference inquiries.

  • Must be able to lift 25lbs.  

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The focus of this position is to recruit, train and provide ongoing support to a network of volunteer digital literacy trainers. In conjunction with the Senior Program Manager, the volunteers will be placed at one of our 20+ partner locations in San Francisco.   

About You

You have prior experience managing a team of volunteers, and are energetic and enthusiastic about providing quality digital literacy training to English-speaking learners, often within economically and socially marginalized populations. Your work style is a healthy blend of initiative and collaboration, self-direction and teamwork. Your previous colleagues describe you as a personable, hard-working team player who is open to learning new things, works well on their own initiative, and enjoys working in a fast-paced work environment. You are also passionate about digital literacy, public access to technology, and engaging marginalized and/or underserved populations.    

VOLUNTEER MANAGER DUTIES & RESPONSIBILITIES    

Volunteer Recruitment & Training (35%) 


  • Maintain volunteer opportunity listings on appropriate websites   

  • Respond to and screen individuals interested in volunteering 

  • Train prospective volunteers, place new volunteers, and provide on-site introductions and orientation   

Ongoing Volunteer Management (35%) 


  • Facilitate ongoing training and support for 30-60 volunteers 

  • Respond to volunteer queries and concerns promptly and efficiently   

  • Maintain a schedule of open and filled volunteer opportunities, scheduling occasional substitutes for volunteer absences as needed 

  • Keep up with current innovations in volunteer management technologies and tools 

  • Organize annual Volunteer Appreciation Party     

Service Delivery Coordination (15%) 


  • Manage the schedule for digital literacy programs at partner locations   

  • Prepare promotional materials and outreach materials for programs or classes 

  • Oversee one-time corporate volunteer events   

  • Assist partners with outreach and promotion for digital literacy programs   

  • Coordinate evaluation efforts related to programs 

  • Attend planning meetings to assist with coordination of service delivery   

Data Management and Reporting (10%) 


  • Ensure that all volunteers report their hours for each shift, and follow up as needed   

  • Identify, collect, validate, and report data about programs, services, and volunteers for funders or internal use  

Public Relations (5%)


  • Represent CTN as needed at community-based events   

  • Use social media to engage volunteers, promote the volunteer program, and share information about CTN programs   

  • Contribute content to the CTN blog and monthly e-newsletter        

ESSENTIAL QUALIFICATIONS   


  • One year overseeing volunteer engagement   

  • Excellent English written and oral communication skills   

  • Computer and Internet proficiency and a willingness to learn new technology tools. Specifically, proficient with MS Office/Google Suite (especially Word and Excel), web browsers, Google mail and calendar, Dropbox or similar Cloud storage tool 

  • A community service track record and commitment to volunteerism   

  • Ability to work well independently and as part of a team   

  • Excellent organizational skills and attention to detail   

  • Ability to manage multiple priorities and be calm under pressure   

  • Willingness to work occasional evening and weekend hours     

PREFERRED QUALIFICATIONS   


  • Bachelor’s Degree or equivalent experience   

  • Two years in the nonprofit sector   

  • One year of supervising others who work independently   

  • One year delivering and coordinating direct service community programs   

  • One year working with marginalized populations (e.g. homeless, immigrant)  

  • Proficiency in a language in addition to English       

COMPENSATION & BENEFITS


  • Full time position classified as professional exempt  

  • Salary: up to $50,000 annually DOQ 

  • 90% of health, dental, and vision insurance paid 

  • Time off: Paid holidays, including Christmas Eve to New Year’s Day off. Two weeks of vacation in year one and three weeks of vacation in year two, with further incremental increases based on length of service. Up to two additional weeks of paid sick leave.  

  • 401k retirement plan 

  • Flexible work schedule, work from home as needed 

  • Paid professional development   

HOW TO APPLY 


  • Job open until filled 

  • Email resume and cover letter to jobs@communitytechnetwork.org 

  • Include “Volunteer Manager” in the subject line 

  • No phone calls please  

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The Medical Section at The Berkeley Free Clinic is now accepting applications for our 2020 training cohort.

The Medical Section offers free acute medical care, TB testing, and STI screening to all members of the community. Volunteers will be trained in skills required to be a community healthcare worker, including history taking, venipuncture, injections, conducting physical examinations, basic pharmacology, and harm reduction counseling. No prior experience is required.

Applications are due on February 2nd!

Please visit for more information and our application.

Please note that all volunteers at the Berkeley Free Clinic are unpaid

Submitting a resume on Localwise is NOT AN APPLICATION. Please go to our website, fill out the application, and email it to us. Visit our website http://www.berkeleyfreeclinic.org/medical-section

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This position supports the work of Rebuilding Together Silicon Valley and our mission of repairing homes, revitalizing communities, rebuilding lives. 

About Rebuilding Together Silicon Valley (RTSV) Repairing homes, revitalizing communities, rebuilding lives is the mission of Rebuilding Together Silicon Valley. For over 27 years, the organization has transformed the lives of our neighbors in need by providing critical home and facility safety repairs to preserve affordable homeownership and restore safe living environments. Our impact extends beyond the individuals served to revitalize and stabilize vulnerable neighborhoods in our community. 

Primary Responsibilities: 

• Assist in coordinating volunteer-related aspects of Rebuilding Day program including: 

o Recruit and manage individual volunteers and volunteer groups and collaborate with staff to place volunteers with appropriate rebuilding projects. 

o Coordinate photography for Rebuilding Day(s), including recruiting, managing and training volunteer photographers, as well as maintaining Flickr pages for all external and internal uses. 

o Coordinate warehouse volunteers leading up to and during Rebuilding Day, to include recruiting volunteers for materials organization and kit production, as well as kit returns and unpacking. 

• Develop and maintain community partnerships to support a strong pipeline of volunteers to participate in rebuilding events, including: conduct research to identify potential partners, coordinate and participate in outreach meetings, and serve as a point of contact with partners for volunteering matters. 

• Maintain and refine system for tracking current and interested volunteers: communications and intake; skill, interest, and availability; past project attendance and upcoming project registrations. 

• Coordinate and represent Rebuilding Together at volunteer recruitment tabling events. 

• Create continuous and sustainable volunteer engagement through a variety of media (social media, newsletter, and volunteer search engines, as well as brochures, flyers, and other printed materials). Contribute volunteer-focused content to tell the stories of our homeowners and the impact our volunteers and partners have had on their homes and lives. 

• Assist client assessment processes by attending occasional home visits. 

Essential Requirements 

• Commitment to serve low-income homeowners and communities. 

• Impeccable organizational skills, significant attention to detail and follow‐through, ability to work on multiple tasks in a growing and changing environment. 

• Ability to perform duties with minimum supervision and able to complete projects from start to finish, including taking on a leadership role. 

• Comfort with speaking and presenting in front of large groups--experience training or teaching adults/volunteers is a plus. 

• Strong customer service mindset with effective and diplomatic, yet supportive communication style. 

• Professional phone manner with concise verbal skills. 

• Ability to be flexible, adaptable, and maintain professional decorum under stress. 

• Ability to work with a diversity of people from various ethnic, socio‐economic, and living environments. 

• Willingness to work as a team with clients, volunteers, and staff. 

• Ability to excel in a fast‐paced, team orientated, small office environment and desire to work with volunteers who provide and need varying levels of support. 

• Strong writing and computer literacy with PC based MS Office programs. Familiarity with standard office equipment. Familiarity with Salesforce and/or Adobe Creative Suite a plus! 

 Available to work 4th Saturday in April and 4th Saturday in October. 

• Bi‐lingual English/Spanish or English/Vietnamese a plus. 

• Valid California driver’s license, proof of insurance, and ability to pass a background check. 

• Education: College degree (or equivalent combination of education and work experience). 

Part-time, nonexempt, 20 hours a week with occasional evening and weekends to support program and community activities. We offer flexibility to accommodate these obligations. 

Anticipated starting salary is $22.00/hour to $25.00/hour depending on experience. Benefits package include: prorated medical, vision & dental insurance and PTO (Paid time off) leave. Dependent coverage may be elected at the employee’s own expense. In addition to PTO accrual, Rebuilding Together Silicon Valley recognizes 10 paid (prorated) holidays. 

RTSV provides equal opportunity employment without regard to race, color, gender, age, disability, religion, national origin, marital status, sexual orientation, ancestry, political belief or activity, or status as a veteran.  

To apply, email your cover letter (word or PDF document) summarizing your fit with qualifications, and experience along with a current resume to jobs@rtsv.org. Position is open until a qualified candidate is hired.

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Job Description


Introduction


Volunteer Fairfax (VF) is the regional volunteer center serving Fairfax County and the National Capital Region. We serve a population of nearly 1.5 million people and we partner with leading regional public agencies, non-profits and corporations. Established as a private nonprofit in 1974, we have been the heart of volunteerism in the region for 45 years.


Volunteer Fairfax mobilizes people and resources to meet regional community needs.  Our mission is to amplify community impact through targeted matching of volunteer resources to community needs in Fairfax County and beyond.  We are dedicated to promoting volunteerism to all ages, and carrying the ethic of volunteerism to future generations through our programs and public awareness activities.


Purpose:               


The Special Events & Corporate Volunteer Services Coordinator (SECVS) is responsible for managing or supporting major annual events or smaller ad hoc events for managing a portion of the center’s Businesslink portfolio which engages corporations in service. This position is a part of the VF Corporate Services/Events Team and works together with staff to implement the various planned events.


Special Events (50%)



  • Plan and manage a cadre of annual special events for VF. 

  • Current special events.

    • The Fairfax County Volunteer Service Awards Ceremony (April)

    • Give Together – A Family Volunteer Day (January)

    • VolunteerFest® (October)



  • Management of events include:

    • Follow provided budget for event and keep expenses at or below given parameters

    • Work with internal team to develop and implement creative themes

    • Locate and secure venue

    • Work with venue events management staff to negotiate prices, plan menu and all venue logistics, audio visual needs, timeline and supply drop off

    • Determine and coordinate programmatic aspects of event to include registration, volunteer coordination, and post evaluation.

    • Work with Communications Director to plan and implement events’ outreach plan

    • Work with vendors to and select and order supplies for event

    • Update website with accurate information

    • Work with and solicit event partners including Board of Supervisors, Sponsors and Board of Directors

    • Work with staff to develop and finalize creative collateral for event (i.e. invitation, program, etc.)

    • Hire and manage interns to assist with events

    • Coordinate and manage registration

    • Develop audio visual program

    • Plan for and lead staff and board in their assistance of special event



  • The opportunity to propose and create new special events based on VF needs.


Corporate Volunteer Service Management (45%)


Through Businesslink, VF pairs corporate clients with nonprofits and arranges days of community service for the corporate client’s staff.   In coordination with other Corporate Volunteer Services/Events staff members, you will manage a portion of the Businesslink portfolio of corporate days of service and serve as liaison between partner nonprofits and corporate client to include all aspects from project proposals to day of project management. 


This includes initial meeting with corporate client to scope services required for day of service, creation of project proposal, coordination of project sites, ongoing communication with corporate lead and specific Site Leads, placement and training of staff, day-of coordination, and creation of final report.



  • Create proposal of projects to corporations for selection

  • Ongoing communication with Corporation Lead and specific Site Leads

  • Coordinate and attend all site visits between VF, corporations and nonprofits

  • Organize project logistics, supplies, research transportation, and work with site leads

  • Coordinate projects at all selected locations

  • Create master plans that contain all necessary information for corporations and VF site leads

  • Place and train staff for day of event

  • Provide program details, such as mission of agency and brief description of volunteer work to corporations to populate the volunteer registration database

  • Provide information to site leads to give to registered volunteers
    • Includes: time, location, directions, needed resources, appropriate dress and mission statement and information of nonprofit


  • Serve as a VF site lead day of event

  • Create survey to be sent to Volunteers for post evaluation of event

  • Compile results of evaluation as well as event details and suggestions for following year for corporation leadership into final report

  • Works with Development Director and other Corporate Services/Events staff to identify and contact potential corporate clients.
     


Other Program Support (5%)



  • Provides support to all program staff as needed.

  • Supervise in-house volunteers as needed.

  • Performs other duties as needed.


Requirements



  • Some VF events and activities require physical effort such as lifting and moving project supplies (up to 50 lbs) and standing for long periods of time.

  • As some VF activities require offsite attendance, must have a valid driver’s license and access to an automobile for local travel; may also need to be able to drive a cargo van or 10-14” truck.

  • On occasion this position will require out of the area travel for training and corporate activations


 Qualifications



  • Superior oral and written communication skills

  • Self-starter with the ability to work independently on projects with minimum supervision

  • Ability to work as part of a small team in a fast-paced environment

  • Strong attention to detail and ability to manage multiple projects simultaneously

  • Ability to work effectively with volunteers

  • Ability to foster client relationships (corporate and nonprofit partners)

  • Ability to work collaboratively with internal staff and corporate and nonprofit clients

  • Excellent analytical and problem-solving skills

  • Proven experience (two to five years) of event planning/volunteer management and/or related experience; volunteer experience is also desirable

  • Solid competency in Microsoft Office products, Web research & mass Email software

  • Previous experience working or volunteering in a non-profit organization preferable

  • Project management experience a plus

  • College degree preferred


Compensation


Salary, which is dependent on experience, ranges from $32,000 to $37,000.  Volunteer Fairfax offers a comprehensive benefits package which includes medical (including dental and vision) short term disability, long term disability and life insurance; Simple IRA with up to 3% match; vacation and sick leave; paid time-off to volunteer in the community each quarter; flexible scheduling; and professional development opportunities.

How to apply


Please submit a cover letter explaining why you think this is a match for you and for Volunteer Fairfax, resume and salary requirement to: Emily Swenson, Chief Administrative Officer, (eswenson@volunteerfairfax.org).  In the subject line of your email, please include "SECVS --your last name."  Review of applications will begin immediately and continue until the position is filled. 


Company Description

Volunteer Fairfax (VF) is the regional volunteer center serving Fairfax County and the National Capital Region. We serve a population of nearly 1.5 million people and we partner with leading regional public agencies, non-profits and corporations. Established as a private nonprofit in 1975, we have been the heart of volunteerism in the region for more than 40 years.

Volunteer Fairfax mobilizes people and resources to meet regional community needs. Our mission is to amplify community impact through targeted matching of volunteer resources to community needs in Fairfax County and beyond. We are dedicated to promoting volunteerism to all ages and demographics, while championing volunteerism to future generations through our programs and public awareness activities.


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Job Description


The Community Support Worker is responsible for conducting community support activities in accordance with VOA Chesapeake’s operation as a Core Service Agency. In this role, the Community Support Worker provides consumer services that are essential for assisting the consumer in the achievement of rehabilitation and recovery goals as defined in the consumer’s Individualized Service Plan. Approximately 90% of the time, the Community Support Worker will be engaged in activities out in the community and/or the consumers’ natural setting.



Successful candidates must have completed at least four years of study at an institution of higher education: or have at least three years of experience in a relevant human service field. A minimum requirement of at least one-year of related human service activities. Excellent writing skills, knowledge of computer, must have own transportation. Experience working in a community based/multi-cultural setting and with individuals living with a Severe and Persistent Mental Illness is preferred. Supervision for licensure is provided on-site.



Most importantly, the successful candidate must be able to develop effective working relationships with the consumer population, be self-motivated and able to motivate others, be able to relate to individuals making significant life decision, possess strong organizational skills, and have strong oral and written communication skills. The individual must also be computer proficient.


OTHER:



  • This position requires driving the company vehicle (up to 15 passengers) and/or your personal vehicle for company business including transporting clients/residents.  Must be privileged to drive according to the criteria set forth by Agency MVR guidelines.

    • Valid driver’s license in jurisdiction of residence

    • Vehicle liability coverage if driving personal vehicle (will be required to transport clients in personal vehicle)

    • May be required to drive a van



  • Acceptable DOH background check, FBI Fingerprint, OIG Exclusion check

  • Negative Drug/TB Screening and Health Certificate

  • CPR/First Aid Certification must be acquired and maintained once employed



PRINCIPAL ACTIVITIES:



  • Manage a caseload of approximately 40 adults

  • Assist the consumer in the development of interpersonal and community coping skills.

  • Assist the consumer in the development of relapse and symptom management strategies and plans.

  • Participate in the preparation of the Individualized Service Plan with specific, measurable, behavioral objectives, and action plans.

  • Provide and coordinate referrals to make sure that the consumer receives the requested assistance.

  • Conducts visits to the consumer’s job site, home, hospital room and other natural settings.

  • Transport consumers in personal vehicle 

  • Transport or coordinate transportation for consumers as needed

  • Adheres to Volunteers of America Chesapeake’s documentation requirements

  • Documents all billable activities IAW MHRS/VOAC Standards

  • Meet weekly with the Treatment Team to discuss programmatic issues.

  • Turn in billing/Progress notes weekly

  • Establish and maintain a community resources and referral index.

  • Provide crisis intervention to consumers 

  • Perform duties as outlined in Program’s Operation Manual.

  • Perform duties as assigned.

  • Meet assigned weekly/monthly productivity requirements 



PHYSICAL REQUIREMENTS:


The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential duties of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.



  • The ability to safely operate a motor vehicle to transport oneself, consumers, and program supplies as necessary.

  • The physical ability to travel to assigned locations, stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and perform basic and light home maintenance activities, and operate office equipment.

  • Move and lift light objects up to 30 pounds such as mail, supplies, files, and equipment.

  • Operating office equipment requiring continuous or repetitive hand/arm movements.

  • The ability to remain in a sitting position for extended periods of time.

  • Occasionally, ability to lift, carry, push, pull or otherwise move objects, including the human body.



EFFECT ON END RESULTS:



  • Improve or increased stability in the consumer’s level of functioning.

  • Insures that each consumer’s individualized needs are met.

  • Insures that all documentation pertaining to consumer services is completed in compliance with agency policies and funding source requirements.

  • Presents a positive image to the residents and public.

  • Ensure compliance with contractual obligations.


Salary is INCLUSIVE of mileage, and no additional mileage reimbursement will be available for this position.



OTHER DUTIES:


Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 



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Job Description


Director of Donor Development & Fundraising


ESSENTIAL DUTIES AND RESPONSIBILITIES: Under the direction of the CEO, the full time Director of Donor Development and Fundraising will be a member of the VBA Leadership Team, with essential duties to execute the long-term vision and strategy of VBA’s development, fundraising and donor engagement initiatives and creatively strategize campaigns, fundraising initiatives and marketing platforms to secure additional individual, corporate, faith-based and civic funding partners. Essential responsibilities include but not limited to:


Donor, Prospect Management and Direct Mail



  • In coordination with the CEO, successfully secure the contributed gifts needed to meet the annual financial goals. i.e., make appointments, provide packet materials, conduct VBA tours and presentations, etc.


  • Successfully manage the activity of all donors and prospects by maintaining contact updates, biographic and gift information through the VBA donor software program.


  • Acknowledgement of all gifts (verbal and written) within 24 hours of receipt.


  • Independently research prospects under direction of the CEO and create donor prospect profiles for the CEO.


  • Design and execute multiple direct mail campaigns; i.e., secure donor / prospect database and create direct mail budget.


  • Create materials necessary for VBA brand development and participate in community activities and networking events; i.e., chambers, community events etc.



Gift Acknowledgement and Fund Management



  • Adhere to VBA policy and procedure on acceptance, recording, communicating, and acknowledging gifts.


  • Immediately communicate with CEO and Accountant regarding the receipt and disposition of all gifts and respond to donor and CEO questions regarding gifts, investigate, resolve and report fund / gift record-keeping issues to the CEO.



Special Event Planning/Implementation



  • Assist the CEO and the Board Development Committee in the planning and execution of all fundraising events and donor cultivation events. Create and manage timelines for all events.


  • Responsible for all event communication strategies through individual, group presentations, email, I-contact, social media, radio, newspaper, flyers, posters and invitations.

  • Assist Director of Operations in securing volunteer assistance for all events.

  • Assist with invitations, programs, seating arrangements, speakers, other event details, mange event attendee database and all RSVPs



  • Assist the CEO and the Board Development Committee in creating strategies to meet all event budgets.


    Data Integrity/Coding





  • Responsible for all aspects of the VBA Donor Database Management System and for all donor data entry, analysis and weekly reporting to the CEO. QUALIFICATIONS:


  • Bachelor’s Degree in communications, business or equivalent is required. CFRE certification a plus. Minimum of 4 years’ experience in individual donor development, fund development and event planning.


  • Mission minded knowledge of non-profit services, with a commitment to the Free Clinic concept and philosophy of care.


  • Commitment to professional ethics in working with highly confidential, sensitive information.


  • Excellent oral and written skills, high degree of administrative skill, and ability to effectively communicate to multiple entities on a daily basis.


  • Extremely detail oriented and organized, with the strong ability to successfully multi-task as necessary. Proven ability to work independently and with a team, make decisions, solve problems effectively.


  • Ability to work under pressure and meet required deadlines.


  • Proven success in developing effective working relationships with teams, Board, staff, volunteers and donors.


  • Demonstrated success in securing support from private and public sources to meet the annual strategic financial goal of the organization.


  • Demonstrated success with the use of social media for fundraising campaigns and marketing strategies.


  • Extensive computer skills, including proficiency in Microsoft Office WORD, Excel, PowerPoint with the understanding of donor data base and reporting / record software; Bloomerang.



COMPENSATION AND BENEFITS: Annual salary is commensurate with experience. Limited benefits will be provided.


Company Description

Virginia B. Andes Volunteer Community Clinic, Inc. (VBA) 501 (c) 3 non profit organization serving Charlotte County, Florida.
Mission Statement
It is the mission of the Virginia B. Andes Volunteer Community Clinic to provide no cost medical, pharmacy and wellness services to the under-served in Charlotte County, Florida.


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Job Description


About Us:


VOALA
Helping Our Most Vulnerable Change Their Life Stories


Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.


OFFICE OF DIVERSION & RE-ENTRY (ODR)


Our mission is to successfully habilitate eligible individuals by diverting them from the traditional criminal justice system and providing them with the tools they need to lead a productive and law-abiding lifestyle while improving mental health recovery and successful re -entry into the community.


In Diversion and Re-Entry, we evaluate and refer clients to appropriate service modalities where they will receive mental health services and access to various benefits, as well as housing and supportive services. Services include, crisis intervention, case management, transitional housing, and life skills counseling in a field setting. Program participants will be involved with criminal justice system as well as suffering from co-occurring disorders.


JOB SUMMARY AND PURPOSE


Oversee casework services performed by the multi-disciplinary case management team.  Primary clinical advisor to the Program Manager for the assigned team. MUST BE ABLE TO PROVIDE CLINICAL SUPERVISION TO INTERNS REGISTERED WITH THE CALIFORNIA BOARD OF BEHAVIORAL SCIENCE.


DUTIES AND RESPONSIBILITIES


Reporting to the Program Manager, the Clinical Supervisor I performs the following specific duties:



  • Meets regularly with multi-disciplinary case management team to review services provided to clients, ensuring the quality of care and adherence to VOALA procedures and State and ODR policy and regulations

  • Reviews case records for accuracy, consistency, and conformity with laws, regulations and policies and for quality of clinical case management and application of proper clinical case management techniques

  • Create and work within a team environment to ensure all ODR staff are knowledgeable and familiar with ODR contract expectations, case management and supervisorial expectations and ensure all staff are delivering high quality care

  • Conducts unit staff meetings to interpret and discuss new policies, procedures and regulations, and to discuss need for improvement of clinical case management techniques

  • Participates in and conducts in-service training programs and staff development activities

  • Provide quality assurance of documentation and ensuring that case managers’ monthly contacts assist the agency with meeting its billing goals

  • Co-sign all notes of non-clinical/non-licensed employees within the relevant database system or other internal noting system

  • Provides clinical supervision to Interns, as required by the BBS

  • Other tasks as may be assigned by the Program Manager


Qualifications


REQUIREMENTS:



  • Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications

  • MUST BE ABLE TO PROVIDE CLINICAL SUPERVISION TO INTERNS REGISTERED WITH THE BBS


EDUCATION:



  • Master's degree in social work, psychology, or counseling from fully-accredited college or university

  • Licensed with the Board of Behavioral Sciences as a Licensed Clinical Social Worker (LCSW) or Licensed Marriage and Family Therapist (LMF)


EXPERIENCE:



  • Minimum of 4 years of complex clinical experience in program(s) serving homelessness, addictions, under-served populations or prison re-entry/diversion

  • Proven leadership qualities


KNOWLEDGE:



  • Strong knowledge of case management ethics, HIPAA, Programmatic standards of operation and clinical engagement, clinical documentation methods, client focused ideology

  • Knowledge of psychosocial treatment modalities, especially cognitive behavioral therapy (CBT), dialectical behavior therapy skills training (DBT), motivational interviewing (MI), relapse prevention (RP), Seeking Safety

  • Strong knowledge of and ability to work with issues related to homelessness, aging in place, substance abuse, mental health diagnosis, and history of trauma


TECHNOLOGY SKILLS:



  • Strong Microsoft operating system navigation, including Outlook, Office, Word, Excel, and PowerPoint

  • Familiar with Database entry and use


SKILLS AND ABILITIES:



  • Mastery of case management skills in social services delivery

  • Demonstrated ability to perform under circumstances of possible emotional stress and conflict, including dealing with un-cooperative clients

  • Strong Communication Skills in oral and written English language

  • Ability to coach and mentor staff

  • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards, with or without reasonable accommodation, including meeting qualitative and quantitative productivity standards

  • Ability to maintain regular, punctual attendance consistent with ADA, FMLA, and other federal, state, and local standards


INTERPERSONAL CHARACTERISTICS:



  • Client- focused and proven leadership qualities

  • Dependable, collaborative, prompt, positive mindset, flexible, organized, and comfortable with conflict resolution/mediation


PREFERRED QUALIFICATIONS:



  • Supervisory experience in re-entry services or related social services field.

  • Experienced providing services to those who are recovering or dually-diagnosed


Volunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law


This employer participates in E-Verify and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.


If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.


Company Description

We believe in the power of housing as the foundation for life. And as one of the nation's largest nonprofit providers of quality, affordable housing, we also provide the vital support services needed to thrive.


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Job Description


OB SUMMARY


The Clinical Social Worker is responsible for working with program participants of the Hope Gets a Home program to improve outcomes and thereby assist program participants to move on to more stable housing. The Clinical Social Worker develops custom plans as needed to address barriers to housing while upholding the ideals of empowerment.



REQUIREMENTS



  • Masters degree in Social Work from an accredited university required.

  • Currently licensed in the District of Columbia as an LCSW or LGSW. 

  • Minimum 3 years of experience in case management or counseling of people with psychiatric disabilities, histories of substance abuse and/or trauma, and individuals experiencing homelessness.

  • Demonstrated knowledge of housing, DC coordinated entry, mental health, and substance use disorders.

  • Experience working in a healthcare or medical facility preferred

  • Patient, creative, flexible, compassionate, and passion for working with persons with complex needs.

  • Excellent organizational, communication, writing, and computer skills.

  • Bilingual English/Spanish a plus.



RESPONSIBILITIES



Program Administration


1. Coordinate and/or conduct orientation/intake meetings with new guests.


2. Obtain and prepare required client information for data entry into districtwide Homeless Management Information System (HMIS) database.


3. Provide crisis intervention as needed.



Case Management


1. Conduct assessment of program participants current level of self-sufficiency.


2. Conduct VI-SPDAT and full SPDAT assessments and provide housing navigation assistance for those who are high scoring or matched with housing providers.


3. Assist program participant with developing a service plan, to include goals and objectives, based on needs identified in assessment, while facilitating choices, autonomy, and self-determination.


4. Meet with program participants as prescribed by service plan.


5. Coordinate service provision among different providers as needed including connecting program participants to behavioral health and substance use services.


6. Assist individuals in applying for mainstream benefits including food stamps, and Supplemental Security Income/Social Security Disability.


7. Thoroughly and accurately, document all meetings in the electronic medical record.


8. Complete monthly statistics on case management services.


9. Provide supportive counseling.



Advocacy


1. Attend Coordinated Entry meetings to advocate on behalf of program participants.


2. Make follow up contacts to determine program participants status in housing placements, treatment, or other facilities.


3. Advocate for participants to improve their access to specialized counseling, employment, medical and mental health services, transportation and any other needed services.


4. Maintain current knowledge of community resources and service providers.


5. Provide crisis-intervention as needed.


6. Assist with coordination of transportation to medical appointments etc.


7. Perform related work as assigned.



EFFECT ON END RESULT



4. To ensure needs of the client as identified by the IDT are met and client sanitation is achieved.


5. To ensure that the program is operated in compliance with the contract scope of work. Volunteers of America Chesapeakes policies and procedures and licensing and Medicaid Waiver regulations.


6. Individuals will be supported in being participatory members of their community according to their interests.



PHYSICAL REQUIREMENTS



The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.



  • The ability to safely operate a motor vehicle to transport oneself, consumers, and program supplies as necessary.

  • The physical ability to travel to assigned locations, stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and perform basic and light home maintenance activities, and operate office equipment.

  • Operating office equipment requiring continuous or repetitive hand/arm movements.

  • The ability to remain in a sitting position for extended periods of time



OTHER DUTIES



Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


Company Description

COMPANY OVERVIEW

At Volunteers of America Chesapeake, we provide services in MD, DC, VA and the Carolina’s, we are an affiliate under the Volunteers of America National Organization. As a whole, Volunteers of America is more than a non-profit organization. We are a ministry of service that includes more than 16,000 employees nationwide and more than 70,000 volunteers working together to help individuals who need our help the most. We firmly believe that our employees drive the success of the organization. With success in mind as the ultimate goal, we strive to create and provide an environment that offers challenging, stimulating and financially rewarding opportunities. Our tag line is “Helping America’s most vulnerable”.

Pathways to Housing DC (Pathways DC) is an innovative and nationally recognized nonprofit organization committed to ending homelessness for individuals with serious mental illnesses, co-occurring substance abuse disorders and/or other medical challenges in our Nation's capital. Pathways is one of the originators of the “Housing First” model, in which housing are offered to those in need without pre conditions.

The Hope Has a Home program is a new partnership between Volunteers of America, AmeriHealth Caritas DC (ACDC), and Pathways DC. This program provides short-term residential/respite care that allows ACDC members, including those experiencing homelessness, to rest and recover in a safe environment while accessing medical care and other support services.


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Job Description


Function:


Under general supervision, performs responsibilities that provide comprehensive services to clients in the Volunteers of America Chesapeake and Carolinas, Inc. GPD Case Management grant program. Responsibilities include housing and employment placement, assistance in obtaining benefits, developing a service plan, and developing and monitoring an aftercare follow-up plan. Incumbent acts as an advocate and liaison between the client and community service providers to ensure appropriate utilization of resources in meeting the needs of the client.


Position Responsibilities:



  • Provides individualized Case Management

  • Monitors, documents and ensures client's compliance with program participation.   

    • Conducts assessments, develops and monitors service plans based on assessment for clients enrolled in Case Management program

    • Maintains detailed documentation on assessment and case management plans; updates case plans as needed as goals are achieved; keep a detailed record following each client contact in case notes; document case management activities.

    • Maintains detailed statistical data on clients for use in required reporting.

    • Monitors, documents, and ensures resident's compliance with program rules.

    • Provides life skills training and other necessary groups and keep documentation of content and participation.

    • Provide or arrange for housing support and wraparound services including connections to all eligible VA and mainstream resources to support transition to or maintenance of permanent housing.

    • Travel to housing sites to support persons served, monitor progress and address any health, behavioral or life skills issues.

    • Provides individualized crisis counseling as needed



  • Outreach        

    • Case Manager will schedule outreach events and updates for providers.

    • They will participate in Coordinated Entry, CoC Meetings, and Mayors Challenge/ By Name List Meetings



  • Provides information, referrals, coordination, and linkages to community agencies as needed for services such as housing, employment, health care, behavioral health, financial management, meal planning, and educational activities.           

  • Works with Senior Program Director to prepare for and comply with inspection requirements.

  •  Works with Veteran and in cooperation with Veterans Affairs (VA) Grant Per Diem (GPD) Liaison to develop and follow individualized service plans.  Maintains records on each resident regarding program progress, including action plans for the Veteran and supportive services plan.

  • Participates in case conferencing with other service providers who are working with the Veteran.


ADDITIONAL DUTIES AND RESPONSIBILITIES:


Participates in committee meetings, staff meetings and other activities and/or meetings contributing to the effective, efficient operation of the program and agency.


Maintains detailed statistical data and other client and program information for use in monthly reporting.


Provides transportation services to clients when needed.


Adheres to program and agency expectations as outlined in Volunteers of America's policies and procedures.


Performs duties of the job in accordance with organizational safety policies. Performs other duties as assigned.


Physical Demands:


While performing the duties of this job, the employee is frequently required to stand, walk, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear.


The employee must occasionally lift up to 30 pounds.  Specific vision requirements for this job include close vision, distance vision, peripheral vision, and the ability to adjust focus.


The employee must be able to drive or ride up to several hundred miles in one day, as well as drive in dark and light.


PERSONAL APPEARANCE:


Business-like attire and projection of a professional image at all times.


To perform this job successfully, the employee must be able to perform each essential job duty with accuracy and minimal supervision. The following requirements are representative of the knowledge, skill and/or education experience


Experience, Competencies and Education:


This position requires a Bachelor's Degree in the area of human and/or social services or the behavioral sciences. Education and/or verifiable work experience with at-risk populations is required (homeless, veterans, behavioral health, drug/alcohol addiction, employment, youth, residential).  Incumbent must be able to exhibit an ability to engage or intervene with clients experiencing crisis. Veteran or Veteran Family Member strongly preferred.


Language Skills:


Must have excellent written and verbal communication skills and abilities.  Must demonstrate the ability to professionally represent the program. Volunteers of America, and effectively interact with multi-cultural and diverse populations.


Other Certificates and Licenses:


A valid North Carolina Driver's License and proof of individual automobile insurance is required in addition to a driving record that is in compliance with Volunteers of America. CPR and first aid certification is required.


Other Skills and Abilities:


Must be able to operate Microsoft applications, organize and prioritize work, time management, meet deadlines and operate office equipment. Position requires work schedule flexibility to include evening hours and possible weekend hours.


Company Description

AGENCY OVERVIEW

At Volunteers of America - Chesapeake & Carolinas, we provide services in MD, DC, VA and the Carolina’s, we are an affiliate under the Volunteers of America National Organization. As a whole, Volunteers of America is more than a non-profit organization. We are a ministry of service that includes more than 16,000 employees nationwide and more than 70,000 volunteers working together to help individuals who need our help the most. We firmly believe that our employees drive the success of the organization. With success in mind as the ultimate goal, we strive to create and provide an environment that offers challenging, stimulating and financially rewarding opportunities. Our tag line is “Helping America’s most vulnerable”.

Volunteers of America - Chesapeake & Carolinas provides housing through affordable living communities for seniors, families and those with disabilities in North Carolina and South Carolina. The opening of our first affordable housing program in 1992 spurred further development of properties which allows residents increased independence.

Volunteers of America - Chesapeake & Carolinas serves veterans needing residential stability in 27 North Carolina counties. Through its transitional housing program for veterans who are homeless and its employment service, VOA Carolinas seeks to empower one of the nation’s most vulnerable groups. With the motivation of our Founders and the veteran-centric Values of the Staff and Volunteers our Veterans Programs demonstrate a result-oriented focus to its services.

Volunteers of America - Chesapeake & Carolinas also provides health care and support for elders living in the home so they may remain living at home. With Senior CommUnity Care of North Carolina or PACE (Program of All-Inclusive Care for the Elderly) elders living in the North Carolina counties of Wake, Durham and parts of Granville will receive the dignity and comfort they deserve.


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Job Description


FUNCTION:  


The Residential Services Worker is responsible for monitoring the activities of Shelter participants and for ensuring compliance with program rules and conditions.  He/she is also responsible for ensuring the safety of participants and the security and sanitation of the program both at the Center and at faith sites. The Residential Services Worker also coordinates and provides transportation as needed. The Residential Services Worker provides direct support to participants as needed.


The successful candidate with a B.A. Degree in Human Services or related field with 1 year community based social services experience or other related experience with vulnerable populations is preferred.  A High School Diploma/GED and at least 2 years community based social services experience or other related experience with vulnerable populations is acceptable.


Requirements include the ability to interact and communicate effectively with others.  The Residential Services Worker must be able to prepare written reports; monitor and direct program activities; be a liaison between faith site volunteers, community volunteers, other VOAC staff and program management, and ensure the safety and security of program operations.


The ability to communicate orally and in writing effectively is required.


This is an awake position at all times.


OTHER:



  • This position may require driving program vehicles including a 15 passenger van, as well as your personal vehicle for company business.  Must be privileged to drive according to the criteria set forth by Agency MVR guidelines.

    • Valid driver’s license in jurisdiction of residence

    • Vehicle liability coverage if driving personal vehicle (on occasion, may be required to transport clients in personal vehicle)

    • May be required to drive a 15 passenger van



  • Acceptable Criminal background check, OIG Exclusion check

  • Negative Drug Screening

  • CPR/First Aid Certification must be acquired and maintained once employed


PRINCIPLE ACTIVITIES:



  • Monitor operations of the program and reporting to Director.

  • Maintain a comprehensive written record of events in the program log that occur during shift.

  • Maintain participant sign in/out sheets, attendance log as well as all other logbooks and records.

  • Provide intake, assessment and referral as needed to single homeless individuals applying for overnight housing.

  • Review each set of individual intake forms for completion of individual’s data and information having individual sign and complete staff witness signature and date.

  • Set up an attendance form for each person at intake.  

  • Control contraband in facility through general observation, room and package/purse searches if deemed necessary.

  • Ensure facility and faith site cleanliness and monitor participant cleaning assignments when directed.

  • Monitor participant behavior to ensure compliance with VOAC’s policies.

  • Supervise groups, presentations and life skill programs. Work with presenter to meet material and space needs and ensure attendance is taken at each activity.

  • Conduct routine inspections of the facility, faith sites and grounds.

  • Work with contracted bus company drivers to ensure vehicle capacity and safety.

  • Conduct periodic fire drills and perform other safety duties as directed to ensure safety of participants.

  • Provide support to participants as needed.

  • Monitor operation of facility and faith site equipment and report malfunctioning to the Director or at faith sites the lead faith volunteer(s).

  • Monitor security of facility, vehicles and faith site spaces.

  • Attend staff meeting and training as directed.

  • Perform duties as outlined in Program Operational Manual.


PHYSICAL REQUIREMENTS:
The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential duties of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.



  • The ability to safely operate a motor vehicle to transport oneself, consumers, and program supplies as necessary.

  • The physical ability to travel to assigned locations, stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and perform basic and light home maintenance activities, and operate office equipment.­

  • Move and lift light objects up to 30 pounds such as mail, supplies, files, and equipment.

  • Operating office equipment requiring continuous or repetitive hand/arm movements.

  • The ability to remain in a sitting position for extended periods of time.


EFFECT ON END RESULTS:



  • Ensures a safe, secure and efficient facility and program 24 hours a day.

  • Ensures safety of clients, faith volunteers and staff in fire and other emergencies.

  • Ensures clients’ compliance with VOAC policies and rules.

  • Encourages the clients’ successful completion of the program.


OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 



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Job Description


The primary purpose of the Director of Operations for Maryland Programs is to be responsible for the growth and profitability of Maryland Programs. This position will be required to plan, organize, develop and assist the overall operation and quality improvement of Maryland Programs in accordance with current applicable federal, state and local standards, guidelines and regulations, to assure the highest degree of quality care (for programs) at all times. The core services in Maryland are Housing and Homeless Services, Veterans Services, Work Force Development, Behavioral Health and Substance Use, and Reentry Services spanning in 5 counties in Maryland. This position requires direct involvement with managerial & support staff, and the supervision of monitoring tools on a daily basis to ensure that Maryland Programs are in compliance with governmental funding, and internal requirements.  This position will be responsible for analyzing data to support programs in improving quality for all service lines. This position will be responsible for representing the agency during reviews and corresponding with oversight agencies as directed by the Vice President of Maryland.



A  master’s degree in counseling, psychology, social work, or business related field is required. Incumbent must demonstrate at least five (5) years of operations experience.  Clinical licensure is preferable.  Operational experience in organizations working with Behavioral Health, Community Corrections, Veterans, Housing, Substance Abuse Services and/or Homeless Services is desired.


RESPONSIBILITIES



  • Manage the daily operations of the agency’s Corporate Compliance, Quality Assurance Plan, and organization’s compliance directives/concerns with oversight agencies.

  • Establish and maintain a system for assuring timely and proper follow-up on Corrective Action Plans, Quality Improvement Plans and other issues and corrective actions defined through government reviews, audits and accreditation surveys.

  • Oversee and continually refine the organization’s risk management plan(s) and programs.

  • Conduct regular scheduled compliance and quality assurance reviews and audits

  • Remain abreast of, and maintain a library of, relevant federal and state regulations, requirements and standards of funders.  Provide relevant updates to regional staff and to the overall organization.

  • Develop, initiate, maintain and revise policies and procedures for the general operations to ensure compliance with regulatory systems.

  • Assist with the process of onboarding new programs to ensure they are appropriately set up, licensed, and successfully integrated into the communities.

  • Works cooperatively with stakeholders in various governing agencies and regulatory bodies in assigned areas to maximize and improve the effectiveness of service delivery.

  • Assists VP with monitoring and communicating opportunities for new program development, and expansion of existing programs throughout the service area.   Assists with new program development & implementation, and expansion opportunities.

  • Supports VOAC management and other programs’ activities as assigned. 

  • Financial Management of all programs and executing strategies to optimize growth.

  • Attend & Participates in meetings, trainings and conferences as needed.

  • Performs other program management and strategic level duties as assigned.  (Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice). 

  • Respond to alleged violations of rules, regulations, policies, procedures, and Code of Conduct by supporting and/or conducting investigative procedures.

  • Work with the Organizational Excellence department as the Program’s lead on data and training systems.


OTHER
  • This position may require driving a company and/or personal vehicle, so the candidate must be privileged to drive according to the criteria set forth in Agency MVR guidelines, to include:


  • Valid driver’s license in jurisdiction of residence

  • Vehicle liability coverage if driving personal vehicle (on occasion, may be required to transport clients in personal vehicle)

  • May be required to drive a van



  • Acceptable Criminal background check

  • Negative Drug and Tuberculosis screening

  • CPR/First Aid Certification must be acquired and maintained once employed



Required Knowledge, Skills, and Abilities:



  • Excellent written and verbal communication skills;

  • Analytical skills to evaluate data and make operational decisions;

  • Culturally competent with an ability to work with individuals from diverse backgrounds;

  • Ability to research, prepare, maintain and review reports and documents timely and accurately;

  • Keen attention to detail and flexibility to work with different aspects of the organization;

  • Ability to multitask and meet deadlines;

  • Skilled in the operation of relevant computer systems and simple office machines.

  • Must be well organized and detail oriented.


Physical Requirements:


Work environment involves everyday risks or discomforts that require normal safety precautions typical of such places as offices, e.g., use of safe work place practices with office equipment, and/or avoidance of trips and falls.


The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job.


Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.


EFFECT ON END RESULT:



  • Programs operate in compliance with agency policy and state and contractual requirements with effective management and operations within budgets.

  • Services are provided which effectively address identified individual needs and enable individuals to progressively become more independent and self-sufficient in the community.

  • Services are provided by staff trained, privileged and competent to perform assigned duties.

  • Positive and effective local and professional community relationships are developed and maintained, including with contractual and funding sources, regulatory agencies, professional associations and our neighbors.

  • Maintenance of existing business and program and services opportunities are developed and expanded as available in the service areas.

  • Oversight, guidance, support and training are provided to all services programs in The Carolinas ensuring quality and continuity of services.



OTHER DUTIES:


Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 


Company Description

COMPANY OVERVIEW

At Volunteers of America Chesapeake, we provide services in MD, DC, VA and the Carolina’s, we are an affiliate under the Volunteers of America National Organization. As a whole, Volunteers of America is more than a non-profit organization. We are a ministry of service that includes more than 16,000 employees nationwide and more than 70,000 volunteers working together to help individuals who need our help the most. We firmly believe that our employees drive the success of the organization. With success in mind as the ultimate goal, we strive to create and provide an environment that offers challenging, stimulating and financially rewarding opportunities. Our tag line is “Helping America’s most vulnerable”.

Pathways to Housing DC (Pathways DC) is an innovative and nationally recognized nonprofit organization committed to ending homelessness for individuals with serious mental illnesses, co-occurring substance abuse disorders and/or other medical challenges in our Nation's capital. Pathways is one of the originators of the “Housing First” model, in which housing are offered to those in need without pre conditions.

The Hope Has a Home program is a new partnership between Volunteers of America, AmeriHealth Caritas DC (ACDC), and Pathways DC. This program provides short-term residential/respite care that allows ACDC members, including those experiencing homelessness, to rest and recover in a safe environment while accessing medical care and other support services.


See full job description

Job Description


 The Community Support Worker is responsible for conducting community support activities in accordance with VOA Chesapeake’s operation as a Core Service Agency. In this role, the Community Support Worker provides consumer services that are essential for assisting the consumer in the achievement of rehabilitation and recovery goals as defined in the consumer’s Individualized Service Plan. Approximately 90% of the time, the Community Support Worker will be engaged in activities out in the community and/or the consumers’ natural setting.


Successful candidates must have completed at least four years of study at an institution of higher education: or have at least three years of experience in a relevant human service field. A minimum requirement of at least one-year of related human service activities. Excellent writing skills, knowledge of computer, must have own transportation. Experience working in a community based/multi-cultural setting and with individuals living with a Severe and Persistent Mental Illness is preferred. Supervision for licensure is provided on-site.


Most importantly, the successful candidate must be able to develop effective working relationships with the consumer population, be self-motivated and able to motivate others, be able to relate to individuals making significant life decision, possess strong organizational skills, and have strong oral and written communication skills. The individual must also be computer proficient.


OTHER:



  • This position requires driving the company vehicle (up to 15 passengers) and/or your personal vehicle for company business including transporting clients/residents.  Must be privileged to drive according to the criteria set forth by Agency MVR guidelines.

    • Valid driver’s license in jurisdiction of residence

    • Vehicle liability coverage if driving personal vehicle (will be required to transport clients in personal vehicle)

    • May be required to drive a van



  • Acceptable DOH background check, FBI Fingerprint, OIG Exclusion check

  • Negative Drug/TB Screening and Health Certificate

  • CPR/First Aid Certification must be acquired and maintained once employed


 


PRINCIPAL ACTIVITIES:



  • Manage a caseload of approximately 40 adults

  • Assist the consumer in the development of interpersonal and community coping skills.

  • Assist the consumer in the development of relapse and symptom management strategies and plans.

  • Participate in the preparation of the Individualized Service Plan with specific, measurable, behavioral objectives, and action plans.

  • Provide and coordinate referrals to make sure that the consumer receives the requested assistance.

  • Conducts visits to the consumer’s job site, home, hospital room and other natural settings.

  • Transport consumers in personal vehicle 

  • Transport or coordinate transportation for consumers as needed

  • Adheres to Volunteers of America Chesapeake’s documentation requirements

  • Documents all billable activities IAW MHRS/VOAC Standards

  • Meet weekly with the Treatment Team to discuss programmatic issues.

  • Turn in billing/Progress notes weekly

  • Establish and maintain a community resources and referral index.

  • Provide crisis intervention to consumers 

  • Perform duties as outlined in Program’s Operation Manual.

  • Perform duties as assigned.

  • Meet assigned weekly/monthly productivity requirements 


 


PHYSICAL REQUIREMENTS:


The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential duties of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.



  • The ability to safely operate a motor vehicle to transport oneself, consumers, and program supplies as necessary.

  • The physical ability to travel to assigned locations, stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and perform basic and light home maintenance activities, and operate office equipment.

  • Move and lift light objects up to 30 pounds such as mail, supplies, files, and equipment.

  • Operating office equipment requiring continuous or repetitive hand/arm movements.

  • The ability to remain in a sitting position for extended periods of time.

  • Occasionally, ability to lift, carry, push, pull or otherwise move objects, including the human body.


 


EFFECT ON END RESULTS:



  • Improve or increased stability in the consumer’s level of functioning.

  • Insures that each consumer’s individualized needs are met.

  • Insures that all documentation pertaining to consumer services is completed in compliance with agency policies and funding source requirements.

  • Presents a positive image to the residents and public.

  • Ensure compliance with contractual obligations.


Salary is INCLUSIVE of mileage, and no additional mileage reimbursement will be available for this position.



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Job Description


 


Nursing Assistant (Certified, Registered or State Tested) - RETENTION BONUS INCLUDED!


Volunteers of America is hiring several Nursing Assistants (Certified, Registered or State Tested) in Montrose, CO & Eckert, CO!


We are offering a $4,000.00 Retention bonus/$500.00 every quarter for full-time or 64+ hours a pay period, or $2,000 Retention bonus/$250.00 every quarter for part-time positions or 24+ hours a pay period, for the next two years! Several shift options are available.


The primary role of the Nursing Assistant is to provide assigned residents with routine daily nursing care in accordance with established facility nursing care procedures as directed by clinical supervisors. The Nursing Assistant reports any observed changes in resident condition as they occur. Performs routine resident care duties and tasks delegated by the registered nurse, licensed practical nurse or licensed therapist to meet the physical and psychosocial needs of residents. Provides services in a manner compliant with all state and federal regulations as well as with any applicable facility policies and procedures.


Benefits:



  • $13.50 - $16.20 + based on experience

  • Retention Bonus $2,000.00 - 4,000.00: ($250 -500 be paid out every quarter)

  • Medical, Dental, and Vision Plans

  • Paid Vacation, Personal, and Sick Days

  • 6 Paid Holidays

  • Life Insurance

  • Or, waive your benefits and get up to an 15% increase on your base salary

  • Scholarship and Loan Reimbursements

  • And More!


Nursing Assistant - Job Responsibilities:



  • The Certified Nursing Assistant (CNA) is responsible for working directly with
    residents as outlined in their individualized care plans.

  • Providing residents with basic care: personal hygiene, bathing, repositioning, skin assessment, feeding, dressing, incontinence care, vital signs and more

  • Effectively communicate with co-workers, physicians, residents, and resident families

  • Efficiently document and provide accurate record-keeping as appropriate


Nursing Assistant – Job Requirements:



  • State of Colorado approved nursing assistant course completion/certification, or enrollment in approved course guidelines.

  • Previous experience working with the elderly preferred.

  • Experience in the long-term care setting preferred.

  • Ability to perform physical requirements of the position, being able to life (with lift devices or assistance) resident in excess of 100 pounds.


About us:


Volunteers of America, is more than a nonprofit organization. We are a ministry of service that includes nearly 16,000 paid, professional employees dedicated to helping those in need rebuild their lives and reach their full potential.


Since 1896, Volunteers of America has supported and empowered America's most vulnerable groups, including veterans, at-risk youth, the frail elderly, men and women returning from prison, homeless individuals and families, people with disabilities, and those recovering from addictions.


 


Company Description

Volunteers of America, is more than a nonprofit organization. We are a ministry of service that includes nearly 16,000 paid, professional employees dedicated to helping those in need rebuild their lives and reach their full potential.

Since 1896, Volunteers of America has supported and empowered America's most vulnerable groups, including veterans, at-risk youth, the frail elderly, men and women returning from prison, homeless individuals and families, people with disabilities, and those recovering from addictions.


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Job Description

Firefighters respond to fires, accidents and other incidents where there are risks to life and property. Full-time firefighters help protect the public in emergency situations. They respond to a wide variety of calls: as well as fires, they assist at car crashes, chemical spills, flooding and water rescue.


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Job Description


Looking for a rewarding position where you can make a difference? Do you picture yourself working with an organization where trust, integrity, innovation, flexibility, passion, and teamwork are the main pillars of culture? If so, read on! We hire good people who share that belief.


School on Wheels is a fast-paced nonprofit organization working to change the lives of homeless children. Our goal is to shrink the gaps in their education and provide them with the highest level of education possible. As the Volunteer Support Coordinator, you will be responsible for recruiting, managing and supporting volunteers who work to change the lives of the homeless students they tutor.


Summary: The Volunteer Support Coordinator oversees the following geographic areas: Anaheim | Buena Park | Brea | Garden Grove | Los Alamitos | Fullerton | Stanton | La Habra | Rowland Heights. This position is based out of Orange County, however, employees who work remotely are required to come into our Los Angeles office on Fletcher Avenue twice a month, excluding organizational-wide team meetings. Newly hired team members will not be considered for telecommuting for the first 30-90 days of employment based on completion of training and orientation and the approval of immediate supervisor.


What you’ll do:


● Support and train volunteers, ensuring they have the tools needed to tutor their students.


● Marketing, outreach, and recruitment of new volunteers with targeted recruitment based on needs.


● Conduct follow up on advanced volunteer training, working with experienced volunteers.


● Focus on volunteer retention and show them appreciation for the impact they have on students.


● Communicate with volunteers with a focus on personal connections and responsiveness to needs.


● Regular group meetings with volunteers to provide a sense of community and to share ideas.


● Work with the student coordinator to reach every homeless family who needs our services.


● Work as a team with the student coordinator to find an appropriate match for volunteers and students.


● Establish a Volunteer Council to provide feedback on improving the volunteer experience.


● Marketing and expansion of scholarships.


● Highlight star volunteers and students, share success stories.


● Database reporting, updating, and tracking of current volunteers and students, as well as alumni.


 


What we are looking for:


● One to three years’ experience managing volunteers, preferably working with at-risk youth.


● Must be comfortable with outreach in various capacities including working in homeless shelters and surrounding areas.


● Excellent oral, written, and presentation communication skills a must. You are able to connect with people at all levels - volunteers, shelter staff and management, homeless families, and students of all ages and backgrounds.


● Empathy for and an understanding of homeless families and the homeless population.


● Must be highly organized and efficient in time management skills; this is a fast-paced position with competing priorities.


● Ability to perform in a team environment, while working independently.


● Excellent computer skills required; experience with Salesforce and G-Suite a plus.


● Ability to represent SOW in the highest manner and exemplify SOW’s values, integrity, and ethics.


● Drive and ambition; ready to make a difference each and every day.


● Local travel required; valid California driver’s license, auto insurance and use of a personal vehicle.


● Lifting of material donations, including backpacks, school supplies, etc. required periodically.



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Job Description

 The Volunteer Engagement and Events Manager promotes volunteerism, recruits volunteers and develops committed United Way of Southern Nevada (UWSN) supporters through the development of strategic partnerships. This will be accomplished by managing the coordination and placement of volunteers with a focus on the connection of corporate volunteers with appropriate opportunities at UWSN with member agencies, and in the community. This position provides direction for UWSN staff to accomplish volunteer goals and work plan objectives. The Volunteer Engagement and Events Manager is also responsible for planning and organizing UWSN events.

Company Description

United Way of Southern Nevada unites our community to improve people’s lives. With the support of a committed group of strategic partners, we create bold and positive change for Southern Nevada through innovation, leadership and collaboration. Through our focus on Early Education, High School Achievement, Post-Secondary Attainment and Workforce Supports we fight to break the cycle of poverty and provide the foundation for a stronger community for all.


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Job Description


Position: Volunteer Coordinator Location: Cincinnati, OH
Job Id: 2020 # of Openings: 1


Volunteer Coordinator


40 hours per week, evening and weekend hours required


St. Joseph Home is looking for a compassionate, motivated person (like you!) to join our team.


The Volunteer Coordinators primary responsibilities will be growing, solidifying, and maintaining volunteer efforts at St. Joseph Home. They will assist with event planning at St. Joseph Home and facilitate engagement between volunteers and all SJH departments and lines of service, creating a welcoming culture for learning and serving.


The ideal candidate for this role is an outgoing and collaborative self-starter who believes deeply in the value that volunteers can and do bring to our community and relishes the opportunity to be the bridge between volunteers, staff, and those that we serve.


Requirements:


  • Applicants must be a minimum of 18 years of age and possess a high school diploma or GED

  • Bachelors degree in a related field preferred

  • Minimum of 1-3 years of demonstrated experience in related profession

  • Current drivers license with fewer than 6 points and mode of transportation required


Working at St. Joseph Home has its perks.


Youll enjoy benefits like:


  • Competitive pay

  • Medical, dental, vision, and life insurance

  • 401K plan that St. Joseph will contribute to

  • Paid time off and employee assistance programs

  • Tuition assistance

  • Student loan forgivenesssince we are a non-profit, your work here may qualify you for loan forgiveness




Apply for this Position


Company Description

About Us:
St. Joseph Home creates a home for adults and children with developmental disabilities who have complex support needs and use a wheelchair for mobility. Attention to the individual’s medical, social, educational and spiritual development reveals the unique giftedness of each person. Compassionate care and respect for the dignity of life are the hallmarks of St. Joseph Home.


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Job Description


Outreach duties promotes programs and resources to homeless individuals in the community and performs a variety of services to encourage homeless individuals to participate in the SSVF program that enable them to obtain housing and or remain housed and stable.


Housing Specialist Role


Assist low-income Veteran households with identifying and obtaining or retaining safe, stable and affordable permanent housing. Outreach to rental-property owners and other resources in the community. Establish a pool of rental properties in our service areas to then rapidly rehouse homeless Veterans as well as their families. Work with landlords to negotiate rent or move-in deposits on behalf of the Veteran household.


A High School Diploma or GED with previous work experience is required. . A minimum of 2 year experience working with homeless individuals and families including veterans is preferred. Veteran or member of a veteran family is a plus.


OTHER:



  • This position requires driving your personal vehicle for company business.  Must be privileged to drive according to the criteria set forth by Agency MVR guidelines.

    • Valid driver’s license in jurisdiction of residence

    • Vehicle liability coverage if driving personal vehicle (on occasion, may be required to transport clients in personal vehicle)

    • May be required to drive a van



  • Acceptable Criminal background check, OIG Exclusion check

  • Negative Drug Screening

  • CPR/First Aid Certification must be acquired and maintained once employed


 PRINCIPAL ACTIVITIES:



  • Provide outreach support for SSVF Program and case management teams and act as an additional resource for Case Managers

  • Coordinate client outreach and landlord recruitment efforts for SSVF Program

  • Outreach Workers spend most of their time communicating, so communication skills are a must

  • Develops inter-agency relationships to enhance the referral processes

  • Serve as liaison with local landlords, community organizations and other potential agency resources

  • Coordinate and maintain good landlord/tenant relations

  • Facilitate and/or conduct outreach activities including presentations to service providers and potential landlords, community fairs, one on one engagement, and education on available housing resources

  • Attends and participates in public meetings and presentations to explain the SSVF program

  • Facilitates and encourages the exchange of information with local, county, and regional agencies

  • Facilitates the coordination of services with community partners, as assigned

  • Maintains and updates knowledge through conferences, seminars and in-service trainings as determined in consultation with SSVF leadership

  • Coordinate outreach efforts for the SSVF Program including but not limited to: establish an outreach plan to target the participants as outlined in the SSVF program guidelines, develop a set schedule to visit the VA, shelters, and other places that homeless and low-income families (Veterans) are likely to congregate, and develop communication/ updates with the VA and other key housing and community providers

  • Work with persons served, family members, collaborating housing agencies and professionals to establish SSVF services and additional resources

  • Travel to housing sites to engage landlords and property managers, etc via recruitment efforts, distributing brochures, flyers, and other program marketing items

  • Communicate effectively (under confidentiality rules) with client’s service team with services or supports regarding SSVF program services and housing

  • Ensure participant category reassessments are completed according to specific SSVF requirements

  • Participate in program and professional supervision, attend required staff

  • Team meetings and trainings, and contribute to team-based collaborative planning

  • Complete all appropriate reporting for SSVF goals and targeting

  • Complete other duties as needed and requested 


Knowledge, Skills and Abilities           



  • Must be organized, professional, and able to work independently as well as possess problem solving and active listening skills

  • Nonjudgmental attitude towards people who are homeless or at risk, alcohol or other drugs and/or struggle with mental health problems and or other disabilities

  • Verbal, written, and reading fluency in English

  • IT/technology skills with ability to learn new program processes and maintain functional Outlook Calendar, mobile phone, email, etc.

  • Computing skills including familiarity with Microsoft Office and the use of the internet

  • Ability to work well within a team

  • Willingness to be flexible and assist with various tasks as assigned

  • Familiarity with the community and resources in those communities that are assigned.


PHYSICAL REQUIREMENTS:


The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential duties of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.



  • The ability to safely operate a motor vehicle to transport oneself, consumers, and program supplies as necessary.

  • The physical ability to travel to assigned locations, stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and perform basic and light home maintenance activities, and operate office equipment.

  • Move and lift light objects up to 30 pounds such as mail, supplies, files, and equipment.

  • Operating office equipment requiring continuous or repetitive hand/arm movements.

  • The ability to remain in a sitting position for extended periods of time. 


EFFECTS ON END RESULTS:
Establish positive community and landlord relationships that will foster successful placements and housing stability in the SSVF program. Provide engagement efforts that will meet targeted goals for the program and community.
 
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 



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Job Description


The Diversion Specialist Case Manager (DSCM) will work within the Centralized Intake process located at the Arlington County Department of Human Service (DHS), with minimal supervision, to provide services on a variety of diverse cases. The DSCM cases will be assigned by the Clinical Coordination Unit (CCU) intake worker following an assessment.  All referred clients will meet minimum state requirements. Case management services will be housing-focused providing comprehensive intake assessment to determine appropriate housing options, while diverting from shelter, promoting long term housing stabilization. The Case Manager shall participate as a full and regular member of CCU.




  • Graduation from an accredited four‐year college or university with a Bachelor’s degree in a human services related field.

  • A Master’s degree in a related field is preferred.

  • At least two years of professional experience in mediation, conflict resolution, case management, assessment, counseling, and crisis intervention, and social work experience with the homeless and/or at‐risk populations.

  • Community organizing experience is a plus.

  • Ability to utilize a client-centered and/or motivational interviewing approach to working with clients.


Other needed knowledge, skills and abilities:



  • Ability to work in a team environment and independently with minimal supervision.

  • Ability and desire to engage at risk or homeless clients and develop trusting relationships.

  • Knowledge of the principals and practices of case management.

  • Demonstrates knowledge of available community resources.

  • Knowledge of current homeless and housing issues and methods/approaches to address issues.

  • Ability to analyze case information and to reach sound decisions on the basis of such information.

  • Ability to communicate clearly and concisely, both orally and in writing.

  • Ability to use HMIS, establish and maintain case records and to facilitate data collection.

  • Ability to maintain professional ethics and confidentiality of client information.

  • Ability to establish and maintain effective working relationships with diverse individuals.

  • Ability to schedule and manage workload sufficiently to meet deadlines.


OTHER:

  • This position requires driving your personal vehicle for company business.  Must be privileged to drive according to the criteria set forth by Agency MVR guidelines.

    • Valid driver’s license in jurisdiction of residence

    • Vehicle liability coverage if driving personal vehicle (on occasion, may be required to transport clients in personal vehicle)

    • May be required to drive a van



  • Acceptable Criminal background check, OIG Exclusion check

  • Negative Drug Screening

  • CPR/First Aid Certification must be acquired and maintained once employed



PRINCIPLE ACTIVITIES:



  • Participate as a member of the Clinical Coordination Unit, attending meetings and updating information according to the established process (within ETO/HMIS).

  • Meet with the client as assigned or within 24 hours.

  • Complete comprehensive intake assessment, to determine if client may be able to stay in current housing environment or has other housing options for the short term.  Assess what resources may be needed to support any viable short-term housing options.

  • If the client has no existing short-term housing options, gather other information to determine what other housing options might be available to avoid placing client in shelter.

  • For programmatic options gather required documentation and refer client to appropriate case management services or housing location services, as needed.

  • Submit requests for locating housing and for inspections, with case manager collaboration when possible, to the Housing Locator when appropriate. For ESG inspections are required on all units. If the household contains a child under the age of six, a lead based paint inspection is needed

  • Work with the property manager or current landlord to resolve issues relating to conditions of tenancy

  • Ensure that participants who appear eligible expeditiously complete the  housing subsidy application process

  • Authorize payments in accordance with the procedures established by the County

  • Enter and maintain appropriate data  in CSSA/ETO



  • Work in cooperation with DHS, Health Department and other government and community agencies toward meeting program and client services plans goals and objectives.

  • Provides linkage, follow up, facilitation and transportation to clients as needed in order to assist with obtaining housing.

  • Prepares proposals, reports, and statistics for submission as needed or required.

  • Performs other duties as assigned.



PHYSICAL REQUIREMENTS:


The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential duties of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.



  • The ability to safely operate a motor vehicle to transport oneself, consumers, and program supplies as necessary.

  • The physical ability to travel to assigned locations, stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and perform basic and light home maintenance activities, and operate office equipment.

  • Operating office equipment requiring continuous or repetitive hand/arm movements.

  • The ability to remain in a sitting position for extended periods of time.

  • Occasionally, ability to lift, carry, push, pull or otherwise move objects, including the human body.



EFFECTS ON END RESULTS:




  • Helps provide a safe and supportive environment for clients in need of outreach, homeless and housing services.  Helps place and maintain clients in permanent supportive housing.

  • Ensures clients receive services that meet immediate needs and promote self-sufficiency.

  • Maintains a positive image in the local and professional communities.

  • Provides needed services for the clients and the community.

  • Ensures compliance with agency, Federal, State and local laws and regulations and funding source requirements.

  • Maintains compliance with HPRP models.



OTHER DUTIES:


Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 


Company Description

AGENCY OVERVIEW

At Volunteers of America - Chesapeake & Carolinas, we provide services in MD, DC, VA and the Carolina’s, we are an affiliate under the Volunteers of America National Organization. As a whole, Volunteers of America is more than a non-profit organization. We are a ministry of service that includes more than 16,000 employees nationwide and more than 70,000 volunteers working together to help individuals who need our help the most. We firmly believe that our employees drive the success of the organization. With success in mind as the ultimate goal, we strive to create and provide an environment that offers challenging, stimulating and financially rewarding opportunities. Our tag line is “Helping America’s most vulnerable”.

Volunteers of America - Chesapeake & Carolinas provides housing through affordable living communities for seniors, families and those with disabilities in North Carolina and South Carolina. The opening of our first affordable housing program in 1992 spurred further development of properties which allows residents increased independence.

Volunteers of America - Chesapeake & Carolinas serves veterans needing residential stability in 27 North Carolina counties. Through its transitional housing program for veterans who are homeless and its employment service, VOA Carolinas seeks to empower one of the nation’s most vulnerable groups. With the motivation of our Founders and the veteran-centric Values of the Staff and Volunteers our Veterans Programs demonstrate a result-oriented focus to its services.

Volunteers of America - Chesapeake & Carolinas also provides health care and support for elders living in the home so they may remain living at home. With Senior CommUnity Care of North Carolina or PACE (Program of All-Inclusive Care for the Elderly) elders living in the North Carolina counties of Wake, Durham and parts of Granville will receive the dignity and comfort they deserve.


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Job Description


Caris Healthcare’s mission is to provide hospice care with grace. Serving patients throughout the Southeast region, we support our team members, patients and their families with compassion, accountability, respect, integrity and service. If you are ready for a rewarding career with a company that offers employees a culture of integrity and excellence, consider joining the Caris Healthcare team.   


 


Position Summary


A Caris Healthcare Volunteer Coordinator provides support the hospice interdisciplinary team through office functions. The hallmarks of this position include recruiting, retaining, and managing Caris Healthcare Volunteers to enhance the quality of life for patients and their families.


 


At Caris, you will have a career, not just a job. Our mission driven culture is evident by our current employees and the impact made on patients and families. All Caris team members commit to The Better Way, a list of promises we make to each other and our customers. The Better Way commitment is reflected in the benefits we provide. Benefits include:



  • Competitive Salary

  • Bonus Eligibility

  • Eligible for benefits within 30 days

  • Health Benefits (Medical, Dental, Vision); health spending account

  • Paid Time Off/Holidays

  • 401 (K) plan with company match

  • Paid Training

  • Mileage Reimbursement

  • Tuition Reimbursement

  • Flexible Scheduling

  • Career Advancement Opportunities




  • Develops effective recruitment strategies and increases visibility of the Caris Healthcare Volunteer Program within the community

  • Provides training, orientation, and oversite to Caris Healthcare Volunteers

  • Assigns volunteers to meet program needs and volunteer interests and skills

  • Arranges volunteer meetings for support, on-going training, problem solving, and community engagement

  • Completes social assessments with patients and caregivers to enhance quality of life

  • Participates in interdisciplinary team meetings and development of the patient plan of care

  • Coordinates bereavement interventions and community outreach




  • Bachelor’s Degree in a Behavioral or Social science area concentration preferred

  • One (1) year experience in a related field and volunteer activity preferred

  • Excellent communication and interpersonal skills

  • Strong organizational and problem-solving skills

  • Proficient computer and technology skills


Company Description

Caris believes all patients and their family members deserve the best care and treatment throughout their time with us.

Our nursing professionals, staff and volunteers are committed to excellence, while reflecting our core values of compassion, accountability, respect, integrity and service – the Caris promise to you.

Caris has 28 offices in Tennessee, Virginia, Missouri, South Carolina and Georgia, and we are grateful to have been trusted with the well-being of more than 40,000 patients and their family members. Our unwavering commitment is to provide a graceful and peaceful end-of-life journey.


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About Us:

VOALA
Helping Our Most Vulnerable Change Their Life Stories

Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.

Central City Recovery (CCR)

Central City Recovery is a substance abuse treatment program for adult men (age 18 and over) offering those who meet medical necessity for residential treatment and are eligible or have Medi-Cal or My Health LA benefits and reside in LA county. Wrap around services are provided including assessments, case management, treatment planning, individual and group counseling and linkage to community resources. Women and youth interested in substance abuse treatment are referred to gender specific and age appropriate programs at SCADP and VOALA.

JOB SUMMARY AND PURPOSE

The Program Specialist provides administrative support and staff coordination for the program, including coordination and tracking of billing, licensing of staff, and regulatory compliance. Works to ensure accuracy of recordkeeping and streamlined processes.

DUTIES AND RESPONSIBILITIES

Oversight of administrative operation of program (as directed by Program Manager)
Keeps program documentation and files accurately (administrative records not related to clients, i.e. petty cash, work orders, office supply orders, etc.)
General office support, including: scheduling client appointments and staff events, telephone answering and screening, taking staff meeting minutes.
Tracks staff licensing, certification and continuing education requirements, verifying that staff is keeping up to date with regulatory requirements; schedule required events and keep records of compliance.
As required, assists staff verification of treatment note information, coordinates work of billing clerk to ensure billing completed accurately and timely.
Assists Medication Book auditing and destruction of expired/unused medication.
Other duties as may be required to meet the goals of the program

Qualifications
REQUIREMENTS:

EDUCATION:

High School diploma or GED

EXPERIENCE:

3 years of experience in administration of human services organization

KNOWLEDGE:

Working knowledge of correct English grammar, spelling, and punctuation.
Familiar with regulatory certifications, able to research regulatory requirements
Understands and follows oral and written directions

TECHNOLOGY SKILLS:

Basic Microsoft operating system skills: Outlook, Office, Word, Excel, PowerPoint. Familiar with database applications

SKILLS AND ABILITIES:

Ability to communicate clearly and professionally
Ability to accurately and effectively compose correspondence and reports
Able to evaluate and recommend improvements to administrative processes
Ability to perform under circumstances of possible emotional stress and conflict, including dealing with un-cooperative clients
Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards, with or without reasonable accommodation, including meeting qualitative and quantitative productivity standards
Ability to maintain regular, punctual attendance consistent with ADA, FMLA, and other federal, state, and local standards

COMPETENCIES:

Problem solving
Attention to detail
Patient, able to be a calming influence in stressful situations

PREFERRED QUALIFICATIONS:

Alcohol and Drug Counseling Certification by an approved accrediting organization (CCAPP, CADTP or CADEE)
Experience supporting substance abuse disorder treatment program

Volunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law

This employer participates in E-Verify and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.

If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.


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Job Description


International Cultural Exchange Services is a leading company in International High School Exchange. ICES is a non-profit company that works with students coming from abroad to study in the United States for a semester or school year. Students are high school aged (14-18), and stay with a host family during their stay. They attend local public high schools, are involved in activities and sports, and enrich the communities in which they live in. ICES is looking for individuals with the skills and mindset to help promote ICES’s mission and help accomplish the companies’ goals.


Position: Local Coordinator / 1099 Independent Contractor


Location: Local coordinators work remotely and are able to work with students and families within a 120-mile radius of their home address. We are currently looking for coordinators in the following cities (surrounding areas as well) Kalamazoo, Portage, Battle Creek, Niles, and Benton Harbor.


Position Summary: Local coordinators are responsible for the placement and supervision of a set amount of students each school year. The amount of students that each local coordinator works with, is a mutual agreement between the local coordinator and the Field manager or Regional director at ICES. Local coordinators work closely with Field Managers to find and implement methods that are successful in finding qualified host families. Local coordinators are responsible for provide an in-home interview and orientation to all qualified host families. During the school year local coordinators are responsible for the direct supervision of all students they have placed in their local area. Supervision of students requires monthly check in’s with all host families, students, and the school where the students are placed. Monthly checks can be conducted on the phone, but must be conducted in person once a semester.


Essential Functions:


· Recruit and vet host families willing to volunteer to take part in promoting ICES’s mission for exchange students (who have already been selected on the program)


· Act as a cultural ambassador within your community


· Raise awareness and promote the benefits of cultural exchange to community leaders and the media


· Abide by all Department of State rules and regulations


· Build strong working relationships with local high schools


· Work with youth from all over the world


· Help people make new connections and add value to your community


· Counsel and provide students and host families with guidance if issues arise


· Provide an orientation to the host family before the student arrives


· Provide an orientation to the student shortly after arrival


· Plan an activity each semester for the students


· Complete paperwork that requires coordinators to be sufficient in the use of technology


· Complete on-line trainings and be present on weekly conference calls


Required Qualifications:


· High school diploma required (associate degree in education field or similar preferred)


· The minimum age requirement for all local coordinators is 25 or older


· Have a strong belief in cultural exchange and a passion for making a difference in people’s lives


 


· Possess strong problem solving skills


· Valid driver’s licenses


· Must be able to pass a criminal background check


· Desire to create opportunities for youth


· Willingness to invest in your local community


· Enjoy building new relationships and be comfortable with public speaking


· Demonstrate strong problem solving and mediation skills


· Must be able to network in your community and promote the mission and goals of ICES


· Proficiency with computers (must have internet, scanner, and printer)


· An understanding of basic technology is a must


· Experience working with various cultures and backgrounds (previous experience as a local coordinator or host family is ideal)


· Strong time management skills and the ability to work independently


Training: Local Coordinators need a variety of skills. ICES provides training in networking, recruiting host families, and how to build relationships with families and schools. Local coordinators area also trained on how to handle counseling and mediation with students and host families. The trainings at ICES help local coordinators to grow personally and gain valuable professional skills. Local coordinators will also work together with the support of a team, and have access to an online data base of valuable resources.


Compensation: Each student placement and supervision earns compensation and travel opportunity. ICES appreciates the time and dedication that local coordinators bring to cultural exchange, and that is why ICES wants Local coordinators to grow professional and discover new cultures as well.


Application Process: It is essential that Local Coordinators deliver the high-quality and support that ICES is known for. Please email Regional Director Andrea Lundin at alundin@icesusa.org a current cover letter and resume (make sure to highlight any international experience you have had in the past). *Review of applications will begin immediately.


Company Description

International Cultural Exchange Services (ICES) was founded in 1991 by John J. Crist in Atlanta, Georgia. John had previously worked in Youth Exchange Executive Roles for over 10 years in the United States, based in San Francisco and Santa Barbara, California and internationally in Brighton, England, Madrid, Spain and Stockholm, Sweden.

For well over two decades ICES has promoted a more peaceful world by advancing international awareness and cultural understanding to thousands of exchange students from all over the world. ICES has become a leader in the field of youth exchange due to years of hard work, quality service, and caring hearts of our president and key ICES staff who have all been with ICES since its inception.


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Volunteers of America, Inc. (VOA, Inc.) is a national, faith-based human services organization that was founded in New York City in 1896 and has remained at the forefront of social service ever since, helping individuals and families in need overcome obstacles to living safe, healthy and productive lives in the community. The largest of the affiliates, Volunteers of America-Greater New York (VOA-GNY) serves tens of thousands of men, women, and children in need every year, through 80 programs staffed by 1,300 skilled and dedicated staff, throughout New York City, Westchester County and Northern New Jersey.VOA-GNYs life-changing, often life-saving work impacts the lives of individuals and families who are homeless and those at risk of homelessness, families recovering from domestic violence, children with developmental delays, individuals living with HIV/AIDS or behavioral health issues, older adults and veterans struggling to reintegrate. VOA, Inc. is one of the largest providers of permanent, supportive housing in the United States. VOA-GNY is the largest provider of supportive housing for veterans in New York, and is committed to addressing the needs of the community with compassion, creativity, respect, and therapeutic models that inform our work.

Summary:The Maintenance Worker I is responsible for cleaning of the building and grounds and some minor repairs.

Minimum Qualifications:

High School Diploma or GED.

Supervisory Role:This position does not have supervisory responsibilities

Principal Responsibilities:


  1. Clean areas and dispose of garbage in accordance with the facility schedule.

  2. Complete work orders.

  3. Accept and transport deliveries of supplies, furniture, and other program materials.

  4. Assist in inventory control.

  5. Provide back up in emergency safety situations.

  6. Perform other duties as required.

Expected Results of Principal Responsibilities:1. A clean, safe environment is maintained.2. Work orders receive prompt attention and are completed in a timely manner.3. Deliveries are routed to the appropriate location.4. Inventory is properly monitored.5. Emergency situations are handled safely and professionally.6. Related duties are performed completely, accurately and on time.

Work Environment:While performing the duties of the job, the employee may be exposed to environment conditions. Activities occur inside and outside.

Physical Demands:While performing the duties of the job, the employee is regularly required to talk and hear. This position is active and requires standing, walking, bending, kneeling, stooping, and crouching. The employee must frequently lift and/or move items up to 50 pounds.

Position Type:This is a full-time position

Make a living by making a difference. Apply online today!Volunteers of America is an Equal Opportunity Employer/Vets/Disabled.

Pay Type: Hourly

Job Start Date: Wednesday, January 15, 2020


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Job Description


QUALIFICATIONS: The Residential Counselor assigned to the agency shall have a high school diploma or equivalent, it is preferred a RC candidate shall have at least one (1) year of experience working with dysfunctional adolescents, other than offspring. Must be able to lift 10 lbs. overhead.
GENERAL RESPONSIBILITIES AND DUTIES
General Responsibilities: Under general supervision, maintain a secure and safe environment, by providing constant monitoring and supervision of the residents in the program. The direct care staff’s ultimate responsibility is the general welfare of the residents.
DUTIES:
1. Provide constant monitoring and supervision of the youths in the program.
2. Ensures that he/she is alert and awake at all times while on duty.
3. Follows and enforces program policies and procedures in the discharge of their duties, in particular, those policies and procedures related to safety, discipline and rewards, crisis intervention and security.
4. Observes and corrects resident’s behavior as necessary to recognize symptoms and make recommendations regarding treatment of residents.
5. Attends all staff meetings to discuss case and safety issues.
6. Answer the telephone, takes messages or contacts appropriate staff to handle emergencies or crisis.
7. Assists in the handling or emergencies or crisis.
8. Enforces program rules while on duty.
9. Understands and observes State and Federal laws concerning confidentiality.
10. Performs related work as required.
11. Must have a valid Tennessee driver’s license; be insurable by Volunteer Youth Academy auto insurance company to be permitted to transport residents in program vehicles to appointments during your shift. This is required to obtain/maintain employment with Volunteer Youth Academy.
12. Performs related work as required such as documentation of goal sheets, fire and tornado drills, unit inspections, smoke detector tests, incident reports both critical and serious, 15 minute bed checks, daily supervision checklist (holidays only), pass related information, keeping unit clean inside and out, transportation of residents in company vehicle if employee meets company transportation requirements and emergency evacuations.
13. I understand that taking a resident out to your personal vehicle is against safety regulations and violation of policy and procedure and can lead to disciplinary action up to termination.
14. Stay in ratio at all times.
15. Attend all mandatory meetings including in-service, CPI, CPR,and PQI meetings and any other trainings required.
16. Extend shift coverage until release due to extenuating circumstances and severe weather.
17. All Residential Counselors must check with Lead Counselor before leaving to ensure all duties are completed and coverage has arrived.
18. Residential Counselors are accountable for all incomplete documentation for the shift (Unless staff is on transport.) Staff on transport must complete documentation on those residents in their care.
19. As a Residential Counselor, I agree to work 2 8-hour shifts (Saturday and/or Sunday) every other weekend.


The Residential Counselor position does not require you nor allow you to be involved in any recreational activities during your shift.


Part-time and PRN positions available.


Company Description

Volunteer Youth Academy is a 24-bed level III residential treatment center for adolescent males between ages 12-17 who suffer with behavioral, emotional or mental health issues. By removing adolescents from their current environment full of gang affiliations, drugs, substance abuse, and trouble with the law, they can heal in a safe, structured, therapeutic environment supervised by professionals close to their homes. While the program is designed to be 90 days, the typical stay is for four to six months depending on circumstances. We ensure that each child's physical, social, emotional, educational, and permanency needs are met.

Founded in 2005, the company is accredited by The Council of Accreditation (COA). Our facility is contracted by the Tennessee Department of Childrens Services and licensed by the State of Tennessee Department of Mental Health and Substance Abuse Services. The 10,000-square-foot facility is located in Gallatin, Tennessee, on 1.72 acres, approximately 30 miles northeast from Nashville.


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Job Description


The SSVFP Case Manager (CM) is responsible for providing comprehensive case management services and carrying out operations of the Supportive Services for Veteran Families (SSVF).  This includes provision and management of client services, client activities and programs, resources development and community and public relations.  The CM also serves as a SSVFP and Volunteers of America Chesapeake (VOAC) liaison with the Veterans’ Affairs Contract Staff and the local and professional communities, and is responsible for maintaining productive working partnerships.  In all the CM assists in ensuring the Program operates and delivers services in accordance with policies and procedures, contract requirements, and federal, state and local regulations.


PRINCIPAL ACTIVITIES:



  1. Providing comprehensive case management services for each assigned case from referral and admission through discharge and aftercare in accordance with policies and procedures and contract/funding sources requirements.

  2. Establish and maintain effective, positive working relationships with Contract staff and local and professional community agencies and resources.

  3. Assist in managing program fiscal operations and services in accordance with the budgets, including revenue and expenses, and required procedures.

  4. Develop and implement high quality, effective client services and activities, and case management systems including client oversight and supervision.

  5. Ensure complete residents’ and programs’ records are generated and maintained in accordance with policies and procedures and contractual and regulatory requirements.

  6. Act as a liaison between the program and funding/regulatory and government agencies.

  7. Ensure all applicable federal, state, and local government and contractual regulations and requirements are met or exceeded.

  8. Assist in managing and maintaining the program site and ensuring compliance with fire, safety, health certification standards and licensing requirements.

  9. Assist in conducting effective resident and staff meetings in accordance with agency requirements.  Assist in conducting pre-service and in-service training for staff.

  10. Assist in developing, implementing, and maintaining program operating documents including Policies and Procedures, Operations Manual and Resident Handbook as requested and/or required.

  11. Develop, maintain and/or manage reports as required.  Collect, maintain and disseminate data on clients, services and operations as required.

  12. Review, monitor and maintain HUD, VA, State and County government mandated documentation and records as directed.

  13. Attend all work related meetings and training as required or needed.

  14. Assist with implementing and managing fundraising and volunteer programs and activities as needed.

  15. Assist in organizing, holding and facilitating Advisory Board Meetings.  Work with human services planning agencies and continuums to develop and improve services for clients as needed or required.


EFFECTS ON END RESULTS:



  1. Effective resident programs and services, and program operations are maintained.


  2. Effective management and supervision of assigned clients is maintained.

  3. Safe, supportive program and facility sites are maintained.

  4. Policies and procedures are implemented; compliance with contractual requirements is maintained.

  5. Financial operations are managed and maintained.

  6. Positive, professional relationships and presence with residents and the local and professional communities are developed and maintained.

  7. Effective, supportive community partnerships and resources are established and maintained.
     



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About Us:

VOALA
Helping Our Most Vulnerable Change Their Life Stories

Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOA - LA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.

JOB SUMMARY AND PURPOSE

The Case Manager (Generalist) provides intensive case management services to clients classified as low acuity. The Case Manager is the primary point of contact to coordinate services and care for assigned clients. Each Case Manager handles a caseload of individuals in need of a wide variety of human services resources and provides the full range of services available.

DUTIES AND RESPONSIBILITIES

Conducts comprehensive screenings and assessments with individuals (or families) to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriate
Assess barriers facing the clients and develop a case plan.
Coordinate individualized planning with clients to meet short- and long-term needs.
Provide service linkages and support systems to ensure identified needs are met.

Coordinates case conferences with residents, consults with service team, monitors progress of clients on case plan, assists clients to meet the agreed upon goals.
Acts as advocate for client before judicial, community, social service, and administrative bodies as needed; facilitates support groups and client participation as appropriate

Qualifications
REQUIREMENTS:

Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
Valid California drivers license, acceptable proof of automobile insurance, and/or reliable mode of transportation

EDUCATION:

Bachelors Degree, or Associates Degree, (in a Social Services related discipline) OR A combination of education and relevant experience (2 years total)

EXPERIENCE:

No prior experience required with a relevant Bachelors degree

Otherwise, a Minimum 1-year general experience in case management in addition to the education requirement ie: a candidate without a degree would require two years of experience in the field plus one year as a case manager or similar job experience

KNOWLEDGE:

Case Management ethics, HIPAA, Programmatic standards of operation and clinical engagement, clinical documentation methods, client focused ideology.
Proficiency in record keeping, tracking, maintaining, and reporting statistics according to program guidelines and requirements

TECHNOLOGY SKILLS:

Basic Microsoft operating system navigation, outlook, word, excel, and power-point

SKILLS AND ABILITIES:

Ability to perform under circumstances of possible emotional stress and conflict, including dealing with un-cooperative clients
Ability to develop a strong working relationship with service providers
Effective written and oral communications skills
Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards, with or without reasonable accommodation, including meeting qualitative and quantitative productivity standards
Ability to maintain regular, punctual attendance consistent with ADA, FMLA, and other federal, state, and local standards

COMPETENCIES:

Build rapport with those encountered in all aspects the work day
Build trust, act trustworthy
Active listening (reflective listening)
Follow instructions and VOALA procedures
Apply principles of client-centered, strength-based counselling (including the principles of the recovery model and trauma-informed practice)
Able to identify successes, challenges, and barriers impacting the completion of plans prepared for clients
Apply principles of professional boundaries and ethics to on the job situations
Able to de-escalate threatening/volatile situations with clients, or in the workplace

PREFERRED QUALIFICATIONS:

Bachelors Degree (Social Work, Social Services, public administration, public health or related field
1 year of experience working with target population
HMIS navigation

Volunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law

This employer participates in E-Verify and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.

If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.


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Job Description


Function:


Under general supervision, performs responsibilities that provide comprehensive services to clients in the Volunteers of America Chesapeake and Carolinas, Inc. GPD Case Management grant program. Responsibilities include housing and employment placement, assistance in obtaining benefits, developing a service plan, and developing and monitoring an aftercare follow-up plan. Incumbent acts as an advocate and liaison between the client and community service providers to ensure appropriate utilization of resources in meeting the needs of the client.


Position Responsibilities:



  • Provides individualized Case Management

  • Monitors, documents and ensures client's compliance with program participation.   

    • Conducts assessments, develops and monitors service plans based on assessment for clients enrolled in Case Management program

    • Maintains detailed documentation on assessment and case management plans; updates case plans as needed as goals are achieved; keep a detailed record following each client contact in case notes; document case management activities.

    • Maintains detailed statistical data on clients for use in required reporting.

    • Monitors, documents, and ensures resident's compliance with program rules.

    • Provides life skills training and other necessary groups and keep documentation of content and participation.

    • Provide or arrange for housing support and wraparound services including connections to all eligible VA and mainstream resources to support transition to or maintenance of permanent housing.

    • Travel to housing sites to support persons served, monitor progress and address any health, behavioral or life skills issues.

    • Provides individualized crisis counseling as needed



  • Outreach        

    • Case Manager will schedule outreach events and updates for providers.

    • They will participate in Coordinated Entry, CoC Meetings, and Mayors Challenge/ By Name List Meetings



  • Provides information, referrals, coordination, and linkages to community agencies as needed for services such as housing, employment, health care, behavioral health, financial management, meal planning, and educational activities.           

  • Works with Senior Program Director to prepare for and comply with inspection requirements.

  •  Works with Veteran and in cooperation with Veterans Affairs (VA) Grant Per Diem (GPD) Liaison to develop and follow individualized service plans.  Maintains records on each resident regarding program progress, including action plans for the Veteran and supportive services plan.

  • Participates in case conferencing with other service providers who are working with the Veteran.


ADDITIONAL DUTIES AND RESPONSIBILITIES:


Participates in committee meetings, staff meetings and other activities and/or meetings contributing to the effective, efficient operation of the program and agency.


Maintains detailed statistical data and other client and program information for use in monthly reporting.


Provides transportation services to clients when needed.


Adheres to program and agency expectations as outlined in Volunteers of America's policies and procedures.


Performs duties of the job in accordance with organizational safety policies. Performs other duties as assigned.


Physical Demands:


While performing the duties of this job, the employee is frequently required to stand, walk, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear.


The employee must occasionally lift up to 30 pounds.  Specific vision requirements for this job include close vision, distance vision, peripheral vision, and the ability to adjust focus.


The employee must be able to drive or ride up to several hundred miles in one day, as well as drive in dark and light.


PERSONAL APPEARANCE:


Business-like attire and projection of a professional image at all times.


To perform this job successfully, the employee must be able to perform each essential job duty with accuracy and minimal supervision. The following requirements are representative of the knowledge, skill and/or education experience


Experience, Competencies and Education:


This position requires a Bachelor's Degree in the area of human and/or social services or the behavioral sciences. Education and/or verifiable work experience with at-risk populations is required (homeless, veterans, behavioral health, drug/alcohol addiction, employment, youth, residential).  Incumbent must be able to exhibit an ability to engage or intervene with clients experiencing crisis. Veteran or Veteran Family Member strongly preferred.


Language Skills:


Must have excellent written and verbal communication skills and abilities.  Must demonstrate the ability to professionally represent the program. Volunteers of America, and effectively interact with multi-cultural and diverse populations.


Other Certificates and Licenses:


A valid North Carolina Driver's License and proof of individual automobile insurance is required in addition to a driving record that is in compliance with Volunteers of America. CPR and first aid certification is required.


Other Skills and Abilities:


Must be able to operate Microsoft applications, organize and prioritize work, time management, meet deadlines and operate office equipment. Position requires work schedule flexibility to include evening hours and possible weekend hours.



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