All jobs

All jobs

POSITION SUMMARY STATEMENT

The Store Manager is responsible for overseeing sales, human resources, inventory control, merchandising, providing outstanding client service, and maximizing profits by controlling expenses. Store Managers are held directly accountable for their individual store’s financial results and are responsible for recruiting, staffing, and developing all employees.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers, and management team

• Demonstrates proper etiquette when communicating with internal and external clients (i.e. in-person, phone, e-mail, and written communication)

• Communicates effectively and with a global perspective; develops and maintains professional relationships

• Effectively teaches, demonstrates and implements training programs to ensure staff is trained in product knowledge, clienteling and relationship selling skills

• Promotes and supports the St. John customer loyalty programs

• Create and maintain positive employee relations by leading and developing a professional store team

• Ensure on-going, specific and immediate coaching and feedback delivery of all performance documentation in a timely manner; Monthly Touch Base, store meetings, Performance Review, Employee Notices and Performance Improvement Plan

• Coaches, develops, and motivates the sales team on a daily, weekly and monthly basis to meet sales goals utilizing the following:

o Monthly Touch Base

o Regularly scheduled Store Meetings

o Product Knowledge materials

o Scheduled Selling Floor time to observe, coach, support and to lead by example

• Effectively teaches, demonstrates and ensures all store staff complies with all Company initiatives

• Recruit, hire and develop top sales and management professionals; maintain an active networking group

• Maintain staffing levels in accordance to store headcount

• Develop staff for internal succession planning

• Resolve client issues and requests in a efficient and quick manner

• Demonstrates high level of quality in work, attendance and appearance

• Solves problems/issues methodically and with a sense of urgency

• Takes appropriate partnerships with Supervisor, Human Resources and other corporate partners

• Develops a strategic plan to achieve store business goals

• Sets daily, weekly and monthly sales goals for the store and the sales team and ensure sales goals are achieved

• Coach and develop staff to exceed individual and store goals

• Communicate and successfully promote programs, marketing tools and events aimed at increasing business

• Utilize and maintain client database for phone calls, appointments, and events

• Is involved in the community and outreach projects in the local marketplace

• Understands the company’s business strategies and direction

• Follows through and accomplishes multiple projects / priorities in a timely manner

• Achieve/exceed all financial and operational objectives with regards to expense control, loss prevention, audits, payroll and weekly reports

• Maximize store profits through inventory management

• Prepare, coordinate and ensure complete and accurate physical inventory per Company guidelines

• Identify and communicate merchandise assortment opportunities and issues to merchant team

• Execute and maintain visual merchandising standards consistent with the Company brand standards and directiv • Ensure accuracy of Company in store promotions and merchandise markdowns

• Promptly and accurately complete New Hire Paperwork and separation paperwork per Company procedures

• Maintains efficient and accurate back room operations to include stockroom organization and shipping/receiving

• Understands and uses all reports and reporting procedures including Profit and Loss statements

• Ensures accuracy of all POS procedures and conducts training of POS System to staff

• Opens and closes the store performing all tasks to Company standard

• Prepare, schedule and facilitate required Store Meetings

• Maintains standards of cleanliness and organization

• Maintain store and staff safety

• Monitors and maintains compliance to all Company Policies & Procedures

• Adhere to Timekeeping procedures

• Adhere to local, state and federal laws

ADDITIONAL RESPONSIBILITIES:

• Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management

• Demonstrates high level of quality work, attendance and appearance

• Adheres to all Company Policies & Procedures and Safety Regulations

• Adheres to local, state and federal laws

• Additional responsibilities assigned by supervisor related to your position/department

• Less than 20% travel may be required as necessary

• Ability to be flexible and willing to work extended hours when necessary

• Model the “St. John Way”

SUPERVISORY RESPONSIBILITIES

• Directly manages the Store staff.

• Provides coaching, direction, develops and empowers direct reports.

• Ensures work flow and processes are to maximum efficiencies for business necessity.

MINIMUM QUALIFICATIONS:

COMPETENCIES:

• Leadership

• Motivator

• Results Orientated

• Communication

• Client Focus

• Teamwork

• Optimistic

• Honest and Integrity

• Professionalism

• Adaptability

• Embraces Change

• Solutions Orientated

• Thoroughnesses

• Organization

Education/Experience:

• 7+ years retail management experience

• Luxury experience preferred

• Retail operations knowledge including: sales, customer service, merchandising, inventory control, store Profit and Loss statements and inventory control

• Fundamental Human Resources experience: staffing, coaching, counseling, training and development

• Good computer skills: Word, Excel, Microsoft Outlook and POS systems

• Ability to work varied hours: nights, days and weekends to support the business needs

See who you are connected to at St. John Outlet
Connect via:
See full job description

We welcome applications from Professional and Management Retirees returning to the workplace

We welcome applications from SAHMs with prior managerial experience, returning to the workplace

Our Store: (What we offer/Benefits)


  • Salary $50-65,000 + Incentive, based on Level of Experience and Qualifications

  • The satisfaction of teaching, leading, and inspiring a strong team of professionals

  • Flexible Scheduling.  No Nights.

  • Medical

  • Working for an independent retailer, you have the opportunity to participate in all aspects of the business, including planning, buying and merchandising.

  • Working for an independent, you have the opportunity to build continuing relationships with customers, and get to know them on a more personal level, and in a more intimate setting.

  • The satisfaction of helping people find solutions for their foot problems.

  • We offer extensive hands on training, to ensure you become a foot solution professional.

About Us


  • Four generations in the shoe business http://walkshop.com/history/default.asp

  • In business at the same location since 1978

  • Family owned and operated independent retailer

  • Located in the heart of North Berkeley’s charming “Gourmet Ghetto” neighborhood.

  • Many of our employees have been with us over twenty years.

  • We are well respected in our industry, for being innovative pioneers in introducing European comfort footwear to the American Market

  • We offer old fashioned “Sit and fit” service http://walkshop.com/expertise/default.asp

  • We offer better grade, upscale footwear, from the best manufacturers from around the world.

We are looking for someone:


  • With strong managerial skills

  • Great at coaching and teaching

  • Articulate

  • Warm

  • Energetic

  • Enthusiastic

  • Mature

  • Patient

  • Good Listener

  • Good Problem solver

  • Enjoys helping people

  • Assertive (in a good way)

  • Physically active and fit, able to bend, stoop, and move quickly, some light lifting.

Our Customers are:


  • Well-traveled

  • Great to meet and talk to, and share experiences with

  • Pragmatic / practical

  • Interesting, and fascinating to get to know

  • Often well educated

  • Progressive

  • Mature

See who you are connected to at The Walk Shop
Connect via:
See full job description

ABOUT US 

Oaktown Spice Shop opened in December 2011 in the Lake Merritt neighborhood of Oakland. Every day since then, we have been dedicated to selling only the freshest and highest quality spices. We help people with everyday cooking and baking needs while also catering to some of the Bay Area's top chefs and bartenders. Whether you're cooking at work or making cocktails for a dinner party at your home, we aim to enhance your experience through our expertise and service. We opened our second retail shop location at 1224 Solano Ave. in Albany in November 2017. We are opening our Castro Valley location in the spring of 2020.

ABOUT YOU

We are looking for a warm, creative and hard working person committed to our mission of delivering the best quality with the highest level of hospitality. We believe teamwork and a natural desire to be of service are two of the cornerstones of our success. Passion about food and spices is a must. With an expanding brick-and- mortar presence and a growing online shop, a job at Oaktown offers an opportunity to grow with a prominent Bay Area-favorite local shop. The ideal candidate is looking for a position with longevity. This position will be located at our Castro Valley location.

DUTIES/RESPONSIBILITIES


  • Assume general responsibility for the store

  • Hire, train, manage and schedule leads and staff. Schedule monthly check-ins and annual reviews to address any staff issues and to encourage their growth within the company

  • Ensure that the shop is clean, well-organized, and that products are attractively displayed

  • Manage accurate inventory for all products, place orders as necessary, and be responsible for keeping the store well-stocked at all times

  • Ensure that customers feel cared for and receive excellent customer service – they are greeted, assisted, get their questions answered and their complaints addressed

  • Open and close the store as needed; maintain controls over cash

  • Ensure that all staff are following regulatory systems and are abiding by health and safety procedures

REQUIRED SKILLS/QUALIFICATIONS


  • Experience in retail management preferred

  • Passion for food and cooking required; food-related work experience preferred

  • Strong understanding of sales and customer service techniques

  • Excellent organization and time-management skills

  • Able to handle critical customer situations with ease

  • Ability to thrive in a fast-paced environment

  • Availability to work weekends, evenings and holidays and adhere to a blackout period from the day after Thanksgiving until Christmas Eve

  • Seeks out feedback and is excited about self-growth and improvement within the context of the job

  • Resourceful problem-solver and strong ability to resolve issues in the moment

ADDITIONAL PHYSICAL REQUIREMENTS


  • Occasionally requires the ability to move, lift, carry, pull or push heavy objects or materials

  • Lift up to 50 pounds unassisted

  • Must be able to stand for 8+ hours

COMPENSATION 

This is a full-time, salaried position. Salary based on experience. We offer benefits including paid time off, sick time, health insurance, dental, vision, life insurance, matching retirement savings, an end-of-year bonus and an employee discount.

TO APPLY 

Please reply with a cover letter and resume. We are an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other category protected by applicable federal, state, or local laws.

See who you are connected to at Oaktown Spice Shop
Connect via:
See full job description

Cycle Gear - best known for having a large collection of quality Motorcycle Apparel, Accessories and Part products for exclusive brands. Our team members are known for being friendly and product knowledgeable while providing world-class customer service - is looking for energetic, outgoing Assistant Store Manager who has proven sales leadership.

Why Cycle Gear?

Our team members are the industry's most enthusiastic and dedicated staff out there. We offer a generous employee discounts and a harbors a high energy and exciting work environment, because we know how to have fun! There are also a ton of opportunities to cultivate long-lasting relationships with like-minded people. We're extremely passionate about motorbikes, riding and providing excellent customer service.

Position Summary:

As an Assistant Store Manager (ASM), you will assist with the responsibility of managing the stores team members and the overall success of the store. The ASM is the lead sales driver for the team. They also ensure that the store staff provides friendly, enthusiastic customer service, and are trained in all aspects of their position. The ASM is responsible for being proficient in all store operations, which includes opening and closing the store, administering returns, holding Sales Associates accountable for meeting and exceeding sales goals, and dividing tasks amongst Sales Associates.

Responsibilities will include, not be limited to:

Serves as an essential sales driver, communicates daily/weekly/monthly sales goals to the team , assisting with merchandising, cash management, special orders, and opening and closing procedures.

Educating customers about the world of "Good, Better, and Best" product line that Cycle Gear has to offer.

Providing an outstanding shopping experience and delivering exceptional customer service.

Understanding of and assists with all store operational tasks.

Staying up-to-date with brand and product knowledge, company communications, company information, sales and company-wide events. Truly becoming a resource to our customer base.

Some ideal qualities you possess:

2 years + of Sales Management experience; specialty retail experience would be ideal.

2 year + of customer service experience, preferably with a specialty or sales driven environment.

2 year + of product sales experience.

A friendly and upbeat personality.

A self-starter that consistently delivering an outstanding, personalized retail experience.

Eagerness to learn and be a part of the riding community.

Proficiency with computers (MS Excel) and POS systems (Retail Pro experience is A+).

Motorcycle riding, knowledge, or interest is strongly desired.

Benefits:

Work in an industry that you are passionate about!

Hourly base rate + commission + SPIFFS.

Amazing employee discounts on all our great products.

Great work/life balance.

Medical/Dental/Vision/Life/Accident/LTD/EAP benefits.

Vacation and Sick Time off.

401(k) savings plan.

Training and development.

Career opportunities.

Just an all-around excellent place to work!!

PLEASE NOTE:

Cycle Gear, Inc. supports a Drug-Free work environment. All applicants for this position must successfully pass pre-employment requirements which includes a background check (which does include a credit check) and drug testing in order to qualify for employment.

Cycle Gear provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Key Words: Sales, customer service, merchandising, motorcycle, gear, specialty, cashiering, POS, retail, sale goals, inventory, communication, passion, energy, sales management, leadership, key holder.

Job Type: Full-time

Experience:

retail management: 1 year (Preferred)

Location:

Redwood City, CA (Required)

Work authorization:

United States (Required)

Additional Compensation:

Commission

Bonuses

Store Discounts

Work Location:

One location

Benefits:

Health insurance

Dental insurance

Vision insurance

Retirement plan

Paid time off

Working days:

Sunday

Saturday

Friday

Thursday

Monday

Pay frequency:

Every other week

Work needed:

Weekends

Paid Training:

Yes

Management:

Store Manager

Shifts announced:

Weekly

Employees working per shift:

5 or fewer

Typical start time:

8AM

Typical end time:

5PM

Schedule:

Weekends required

8 hour shift

See who you are connected to at Cycle Gear
Connect via:
See full job description

PRIMARY JOB RESPONISBILITIES:


  • Supports manager and store staff with daily operational tasks such as ensuring the store is organized, maintained and efficiently replenished.

  • Monitors and reports weekly shipments and ensures that all shipments are received with appropriate rotating and dating system in place.

  • Provide leadership across the board by facilitating efficient store operations on duty.

  • Responsible for opening and closing the store in accordance with company standards.

  • Ensures that all aspects of store visuals and product placement on shelves are maintained, leads in-store cleanliness and supports the training of these standards and special promotions.

  • Providing a positive customer service experience for all customers, listen to their needs and concerns regarding various store products in a helpful and cheerful manner. Guests are our first priority.

  • Meet store standards which include providing quality beverages and soft-serve ice cream for customers.

  • Responsible for operating the cash register and executing cash handling standards according to store policies and procedures and daily reconciliation.

  • To show up for work on time and prepared to fully participate in the day’s activities.

  • To be enthusiastic and confident in the quality of our products.

  • Ensures proper storage and organization of all stock is maintained at all times including any offsite storage units and reports any issues to Manager.

  • To be in full compliance with the company policies and State and Federal regulations.

  • Ability to get along well with others and lead a group.

  • Flexible availability

JOB REQUIREMENTS: 


  • Ability to regularly talk and/or hear.

  • Frequently required to sit, stand, walk, use hands/ fingers to handle, or feel and reach with hands and arms.

  • Ability to read and analyze written information on a computer terminal.

  • Vision abilities such as close vision, peripheral vision, depth perception, and the ability to adjust focus.

  • Occasionally stoop, kneel, or crouch, lift, carry, push, pull or otherwise move objects of at least 30 pounds.

  • While performing the duties of this job, the Team Leader is occasionally exposed to moving mechanical parts and kitchen implements.

  • The noise level in the work environment is moderate to noisy.

  • Not allowed to wear or listen to music on headphones while at work, as this will distract from the job requirements.

  • Not allowed to use a cell phone for personal texting or calling while at work, as this can distract from the job requirements.

  • Ability to use good judgment when dealing with customers issues, prioritize and handle multiple tasks and work with a sense of urgency. 

See who you are connected to at matcha LOVE by ITO EN
Connect via:
See full job description

Hwaro in San Francisco, CA is looking for one store manager to join our wonderful team. We are located on 4516 Mission St. Our ideal candidate is passionate, adventurous, punctual, and responsible person.

Responsibilities


  • Train employees and monitor operations to ensure customers expectations are exceeded *Staff and schedule appropriately to control labor costs *Resolve conflicts that may arise from customers or employees in a professional manner *Ensure appropriate inventory and ordering systems are in place *Analyze problems and come up with solutions *Excellent team player with great communication skill *Motivate team members and work well with upper management team. Qualifications

  • Proven experience as a store manager *Strong organizational skills *Excellent communication and interpersonal skills *Strong time-management skills; ability to multi-task, prioritize, and organize *Passionate and willing to work and learn *Positive and open minded person We are looking forward to reading your application.

Available shifts and compensation: We have available shifts all days of the week. Compensation depends on your experience.

About HWARO: Hwaro is a Korean restaurant featuring traditional cooking with a California twist. Chef Ryan H. Lee brings both authentic Korean and one-of-a-kind dishes to San Francisco, with the goal to offer a new option to Asian cuisine.

By applying to this job, you agree to receive a text message with a link to your profile as well as a text message when an employer has responded to your application.

See who you are connected to at Hwaro
Connect via:
See full job description

ARE YOU OBSESSED WITH FASHION AND ENERGIZED BY THE THOUGHT OF OWNING YOUR OWN COMPANY SOME DAY?

Sweet & Spark is looking for a full-time store manager for their Fillmore Street Location.

Must have at least 1+ year(s) of sales experience. A love for vintage and familiarity with Shopify POS and Photoshop is a plus! Future opportunities for career growth will be considered.

The job will entail working closely with Sweet & Spark’s founders, Jillian and Emilee. We love to maintain a fun and learning work environment, employees will be exposed to mapping out seasonal creative direction and buys, photoshoots and team meetings. Responsibilities will include stellar customer service, styling advice, shipping online orders and curating the vintage and contemporary assortment on the floor. Possible future responsibilities may include editing product photography and listing online inventory.

Sweet & Spark, based in San Francisco, has been in business for 7 years and believes in the magic of discovery. We are a female owned company and love curating the new and the old, the vintage and the contemporary, with a feminine aesthetic. Our team travels around the country, collecting from estates and antique faires. Our clothing selection features up-and-coming brands like Line & Dot, Love Shack Fancy, Sanctuary, Endless Rose and Levi’s. Our vintage accessory collection features designers like Chanel, Cartier, YSL, Hermes, Louis Vuitton, Gucci and Givenchy. Our vintage selection is also deeply rooted in vintage costume jewelry, scarves and home decor from the 1950s to the 1990s.

Please submit your resume for consideration. We look forward to getting to know you and will reach out to potential candidates to set up an in-person interview.

Responsibilities:


  • Drive and manage daily sales goals with associates

  • Build customer outreach program for Melrose

  • Oversee inventory management and deliveries

  • Execute seasonal markdowns with HQ

  • Manage online order fulfillment

  • Coordinate with HQ on store merchandising

  • Manage hiring, scheduling and training of sales associates

  • Communicate brand story and product assortment to customers & sales associates

  • Manage daily store operations

Requirements:


  • 1+ years of sales experience in a leadership role

  • A love for vintage and the fashion industry

  • Ability to understand and interpret a modern, feminine aesthetic

  • Strong influential communication style; ability to sell with confidence

  • Not afraid to share ideas and think boldly

  • Strong sense of urgency and attention to detail

Job Type: Full-time

Salary: $23.00 to $25.00 /hour

Experience:


  • retail: 1 year (Preferred)

  • management: 1 year (Preferred)

Additional Compensation:


  • Bonuses

Work Location:


  • One location

Pay frequency:


  • Every other week

Work needed:


  • Weekends

  • Holidays

Paid Training:


  • Yes

Shifts announced:


  • Every other week

Employees working per shift:


  • 5 or fewer

Typical start time:


  • 10AM

Typical end time:


  • 6PM

Pay Frequency:


  • Bi weekly or Twice monthly

See who you are connected to at Sweet & Spark
Connect via:
See full job description
Filters
Receive Tennis Shop Associate jobs in Washington, DC in your inbox.
Receive jobs in your inbox

I agree to Localwise’s Terms & Privacy