Jobs near Kansas City, KS

“All Jobs” Kansas City, KS
Jobs near Kansas City, KS “All Jobs” Kansas City, KS

 Come work with a well-established technical services company with 40 employees and growing fast. We have offices in Phoenix, Tucson, Las Vegas, Albuquerque, Denver, Omaha, Kansas City and Dallas. We serve Clients as necessary, so there may be some travel. We always have need for exceptional field service personnel of all levels.  

Currently, we are looking for customer focused and experienced Field Service Techs in the Kansas City areas to maintain various optical and electronic systems. Candidates should have some working knowledge in Networking, Data equipment, PC’s, cabling, fiber optics or security devices. All of our Jobs are full time and with benefits and a company vehicle.  

Responsibilities include:

 · Maintain a safe and clean work environment

 · Installation, repair, configuration and testing of network & fiber equipment

 · High level customer service and excellent communications skills

 · Technical and interpersonal skills working with Network Operations Centers

 · Conduct site surveys of cabling, power and equipment

 · Perform termination and testing of cabling: Cat-5 Cat-6, Coax 

 · Perform testing of telecom transmission systems: Optical Power, OTDR, RFC

 · Restore services by troubleshooting and replacing failed components.

 · Operate vehicles, equipment and tools in the safest possible manner.

 · Computers skills including configuring network gear and using Microsoft Office.

 · Maintain a positive, "can-do" attitude and customer focused approach that will enable you to deal with challenging situations with integrity, empathy and sincerity

 · Being on-call on a rotating schedule with other team-mates

 · Must have a basic laptop, smart phone, hotspot and telecom hand tools

 · Operate with Safely and Integrity while delivering excellence to Clients.  

You will present a well-groomed, professional appearance, instill confidence while addressing the scope of work. You must have the ability to follow instructions listed on work orders, complete all required paperwork including job notes, pictures, list all materials used and communicate well with the customer on all details of the work performed. 

All Candidates must have an insurable Driver's License, be able to pass a drug screen in accordance with Federal Law and Background Checks, Finally, your desire to grow with the company is what we want. Come grow with us! EOE   If you wish to apply please send your resume…..   


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Job Description


Customer Service 


Mission, KS USA  66202


3+ Months Contract


Job Description:


·         As a Technical Support Specialist, you will represent VinSolutions in customer communication via phone and email to assist customers in resolving technical issues


·         Demonstrate strong interpersonal and communication skills, while working with diverse audiences


·         Exhibit personal responsibility, accountability, and teamwork


·         Troubleshoot difficult problems with either the customer’s configuration, our software, or other vendor integration points


·         Provide one-on-one training to new and existing customers as needed while working on support tickets


·         Identify and resolve issues that prevent users from utilizing our software


·         Provide proper follow-up, even when a problem has not been resolved, to ensure customer is kept apprised of issue status


·         Maintain strong working knowledge of released products


·         Must have the ability to accommodate extended work hours, a flexible schedule, and work overtime as needed


 


Company Description

At Pyramid Consulting, Inc. We Find Hidden Talent. Pyramid Consulting provides rewarding career opportunities for Business Professionals and enables our Clients to compete and win in today’s technology-driven global markets. Founded in 1996 and headquartered in Atlanta, GA, Pyramid supports our Client partners around the world, including the United States, Canada, United Kingdom*, European Union* and India* through a combination of local offices and global delivery.


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Job Description


 


The CSI Companies is currently seeking a Product Support Representative to support one of our clients, a leading provider of technology and analytics services, to help their clients achieve their business goals in the Overland Park, KS area.   


Summary of role:  Work on team of 25 handling frontline in-depth product support to clients by resolving incoming inquiries via multiple channels.


 


Duration:  contract to hire


Schedule:  Flexible availability from 6am-8pm, OT and Weekends – Full time


Pay Rate:  $15.76/hr.

Main Job Duties:



  • Maintains and fosters the relationship between the clients by ensuring client satisfaction, maintaining client communication and problem resolution.

  • Responds to customer product inquiries via telephone or in written internet-based email or chat sessions.

  • Resolves customer concerns raised during installation, operation, maintenance or product application or compatibility matters.

  • Troubleshoots problems with malfunctioning electro/mechanical equipment or software applications and recommends corrective action.

  • Documents customer information and recurring technical issues to support product quality programs and product development.

  • Recreates client issues in test environment, identifies/documents how applications and systems interact to support business processes.

  • Interpersonal skills and technical product knowledge and expertise are critical to responding to daily client-centric activities.


 


Educational Guidelines: 


  • A high school diploma or GED is required for this role.

 


General Knowledge, Skills & Abilities



  • Prior banking, finance, or software/tech related experiences a plus

  • Documents client information and recurring technical issues to support product quality programs and product development

  • Knowledge of client products and services

  • Strong analytical skills

  • Knowledge in programming, business analysis or implementation of software products

  • Organizational and time management skills required

  • Self-starter with proven ability to work independently

  • Extremely comfortable working with computers and a variety of applications

  • Excellent oral and written communication skill

  • Strong problem-solving skills



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Job Description


GPS Staffing is a nationwide preferred provider of staffing and recruitment services. GPS has over 25 years of dedicated staffing partnerships with organizations ranging from International Fortune 500 companies to Colorado startups. Our team is committed to Growth, People and Success!

Title: Technical Support Analyst II
Job ID: 2962707
Industry: Telecommunications
Location: Overland Park, KS
Duration: 8 months' (possibility of extension or conversion)
Pay Rate Range: Depends on Experience

Position Summary: The ESC Helpdesk provides tier 1 level support for all Client lanes of business as well as support for outside sales and vendor call centers. This position will cover many roles on the team including technical and project support.

Responsibilities:



  • Operates IT help desk and Phone Support. Screens, refers and diagnoses complex, unique internal inquiries and work requests as they relate to maintenance of personal computers and related systems.

  • May prepare help desk incident reports and assist in hardware and software evaluation.

  • This position provides technical support for customers via tickets, chat, and or telephone and is responsible for diagnosing, troubleshooting, and repairing computer systems, software, or networked and/or wireless systems.

  • Responds to situations where first-line support has failed to isolate or fix problems in malfunctioning equipment or software. Support key technical areas of the team including but not limited to Voice, Network, Call Center, Retail, and standard break fix troubleshooting, investigation, and repair.

  • May be required to prepare and deliver knowledge documentation and training activities.

  • Will be required to participate in process improvements, projects, and status meetings.

  • Owns and provides ongoing status, deliverables and deadlines as necessary.



Required Qualifications:



  • Must be willing to work any shift between 7am and midnight, including weekends.

  • Experience in supporting desktop, application, network, operating system, and Microsoft Office applications

  • Familiarity with Windows 7, 10, iPad, iPhone and Android devices.

  • Proven ability to communicate (verbally, written) complex, technical information and decisions to a varied audience

  • Familiarity with the IT Service Manager Tool



To Apply:
We will not respond to everyone personally - qualified candidates will be contacted for a screening. Please submit your resume in a Word document.


 



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Job Description


Consider a Career at MTM

From entry level customer service positions, to challenging technology and leadership roles, MTM offers a wealth of employment opportunities. Our corporate culture promotes healthy living, excellent work-home life balance, and strategic career advancement opportunities in a rewarding work environment where you will make a positive impact in your community and beyond. In particular, MTM is committed to providing physical activity and wellness opportunities for our employees, and we have been recognized as a Gold Level Recipient of the American Heart Association’s Fit-Friendly Worksites Recognition program. As an employer, MTM offers excellent benefits and welcomes diversity; we are an affirmative action and equal opportunity employer. We invite you to apply for any of our open positions and look forward to providing you an opportunity to develop your career as a member of our team. If you can't find what you are looking for, please check out our affiliate Ride Right for more opportunities. 




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Job Description


Title : Customer care rep / Call centre / Email and Chat Support Rep
Location: Mission KS 66202
Duration : 03 Months , 40 hours work week
Shift time : Monday - Friday 7am -8pm Saturday 8AM - 6PM (hours subject to change to meet business needs)


Pay rate :$16/h w2

Note :
Customer focused, great customer service skills (verbal and written), aptitude for technical learning, call center experience (it’s nice, but not a must-have), attention to detail


Job Description:



  • This is a Call Center position where most of troubleshooting is over the phone. The Technical Support Specialist will work directly with customers via phone and email to resolve their application and product issues. This position requires self-initiative, ownership, excellent listening skills, and motivation to provide exceptional customer service from inception to resolution for each issue. Your technical and interpersonal skills are critical to success in this position.

  • As a Technical Support Specialist, you will represent VinSolutions in customer communication via phone and email to assist customers in resolving technical issues

  • Demonstrate strong interpersonal and communication skills, while working with diverse audiences

  • Exhibit personal responsibility, accountability, and teamwork

  • Troubleshoot difficult problems with either the customer’s configuration, our software, or other vendor integration points

  • Provide one-on-one training to new and existing customers as needed while working on support tickets

  • Identify and resolve issues that prevent users from utilizing our software

  • Provide proper follow-up, even when a problem has not been resolved, to ensure customer is kept apprised of issue status

  • Maintain strong working knowledge of released products

  • Must have the ability to accommodate extended work hours, a flexible schedule, and work overtime as needed

  • Must have excellent written and verbal communication skills


High School Diploma or GED


Company Description

At Pyramid Consulting, Inc. We Find Hidden Talent. Pyramid Consulting provides rewarding career opportunities for Business Professionals and enables our Clients to compete and win in today’s technology-driven global markets. Founded in 1996 and headquartered in Atlanta, GA, Pyramid supports our Client partners around the world, including the United States, Canada, United Kingdom*, European Union* and India* through a combination of local offices and global delivery.


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Job Description

Ferguson Computer Services, Inc provides technical support services to clients primarily in the KC metro area but also clients from around the country. We like to say "Anything a big company would call their IT department for, we provide for small business." Our clients range from a single employee to several hundred.

This position requires top notch customer service skills, attention to detail and the highest level of motivation to do whatever it takes to resolve issues for our clients. Experience with all Windows versions (server and workstation) as well as small business related applications (Sage, Quickbooks, Office365, etc) required. Reliable transportation, high level of organization and great work ethic required. VMware, Veeam, Autotask PSA/RMM experience is a plus.

Benefits include health insurance, company matched 401K, bonuses and teamwork based work environment. It's a fast paced job where there is always something to do and always opportunities to "wow" our clients.

Only submissions that include a cover letter, resume and salary requirements will be considered. NO PHONE CALLS PLEASE. Email only. careers@fcskc.com


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Job Description


Are you looking for dependable employment and a stable income? How about growth opportunities within an established company that promotes exclusively from within? 


 


OneSupport offers the ability to Work from Home for qualified applicants that are eager to offer exceptional technical support for customers. Consistent scheduling (both full time and part time available) and a great online work environment are only the beginning to the many wonderful things about working for a company who has spent years perfecting the Work at Home experience. Come and see for yourself!



Our agents start at $10/hour base pay and have the opportunity to select a competitive benefits package (health, dental, vision, life, 401k, paid time off). If you lack previous support experience, we offer on-the-job, multi-week, paid training and continuing education to advance your skills. No certifications or degrees are required! Applicants should have excellent reading, written and verbal communication skills. The position requires regular attendance and punctuality.


 


Duties include:



  • Troubleshoot technical support issues for customers

  • Represent our clients in a positive, professional, and ethical manner while working to exceed customer and company expectations

  • Interact with customers to provide, process, and prioritize information in response to inquiries, concerns, and requests about products and services primarily via inbound calls

  • Research required information using available resources

  • Follow provided processes and procedures

  • Identify and escalate priority issues per client specifications

  • Accurately process and record call transactions using the designated tracking software

  • Stay current with system information, changes and updates

  • Manage time effectively in order to obtain performance criteria objectives


 


Qualifications:



  • Proper phone, chat, and email etiquette with the ability to speak and write clearly and accurately with proper grammar

  • Interest in or experience with light or soft sales preferred

  • Knowledge of relevant software, computer applications, and related equipment or the ability to learn

  • Multitasking capabilities with ability to react quickly in a fast-paced environment


 


 Requirements:



  • Up-to-date and completed resume

  • Typing test showing 40 WPM or above and at least 80% accuracy

  • Internet speed-test showing over 2 Mbps download speed and 1 Mbps upload speed

  • If selected for a phone call, you'll also have to undergo a review of your computer's technical specifications to verify that they meet or exceed the technical requirements for the position:

  • Either a desktop or a laptop running an authentic/validated/native copy of Windows 7, Windows 8.1, or Windows 10

  • Minimum of a 2.0 GHz dual core processor and 3 gigabytes of RAM installed memory

  • Direct/wired internet connection (Cable, DSL, or Fiber), we do not allow wireless connections for work due to potential inconsistency in connection strength

  • A Skype-compatible (hard-wired, not wireless) USB headset

  • At least one 15" or larger monitor (more than one will make things easier)

  • Skype-compatible webcam

  • Taking consecutive customer calls and talking for the duration of your shift minus any breaks

  • Typing 40+WPM frequently for the duration of your shift minus any breaks

  • Sitting or standing at work-station for the duration of your shift minus any breaks


Company Description

Our corporate philosophy is that life should be balanced with work and play. We strive to create a relaxed environment, while maintaining a high level of professionalism. We also sponsor employee events such as BBQ's, picnics, and annual employee parties.

If you lack previous support experience, we provide on the job training and continuing education to advance your skills. We have found that the optimal candidate will possess prior customer service or technical support trouble shooting experience of some kind.


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Job Description


Job Details:


Job Title: NOC Control Tech I


Duration: 7+ months' Contract with potential to extend


Location: Overland Park KS 66251


Job description:


Scope of Work:


· NOC Central Technician I tests and analyzes network and network facilities (e.g., power, communication machinery, software, lines, modems, and terminals). Candidate advises supervisory Network Control positions of network communications failures or degradation and arranges corrective action plans.


· The Technician performs a variety of skilled routine and non-routine duties and applies standard practices and policies.


Additional Requirements: Monitors and analyzes moderately complex network and network facilities (e.g., power, communication machinery, software, lines, modems, and terminals), advises supervisory Network Control positions of network communications failures or degradation and arranges and performs corrective action plans.


· This is a multi-incumbent position that reports to a supervisor level position.


· Basic Qualifications include: High school diploma or equivalent, experience using networks and network equipment and knowledge of Excel, Word and other general applications.


· This is a 24/7 operation and must be available to work any shift.


 


Required:


· Network Operations Technician will receive, analyze, monitor and resolve network problems in a timely fashion with minimal guidance from more senior technicians or supervisor. Responsibilities will include opening trouble tickets for various customers, answering incoming telephone calls, responding to network alarms and customer emails, and documenting/updating customer account data.


· Candidate will serve as a contact on technical and service related problems for the diagnosis and repair of customer service failures and coordinate problem-solving efforts with the Local Exchange Carriers (LEC), customer vendors, and, field service personnel.


· Candidate will be responsible for TDM, Ethernet, and, Microwave maintenance activities supporting the wire line and wireless networks; and, should possess a strong understanding of internal and external network infrastructure for troubleshooting purposes.


· Candidate must be efficient at multi-tasking and be able to work in a fast-paced and demanding environment.


· Strong negotiation and problem resolution skills are also required. The candidate must also be able to demonstrate excellent written and verbal communication practices.


Education:


· High school or equivalent, plus 2 years formal electronics training or equivalent knowledge through experience.


· Associates Degree in related field preferred.


· Minimum 2 yrs. related telecommunications experience or 1 year as NOC with satisfactory or better performance.


· Industry certifications, related experience in the military and physical line or protocol experience is preferred.


Company Description

Founded in 1990, Sunrise Systems is an award winning IT/Professional Staffing firm to Fortune 500 and State/Local Government Agencies.


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Job Description



STS Technical Services is hiring Aircraft Ground Support Equipment Techniciansin Kansas City, Missouri!

Job Duties:

  • Perform preventative maintenance repairs on GSE equipment

  • Perform light & heavy repairs on GSE equipment

  • Diagnose engine mechanical issues and repair (Diesel, gas and LP)

  • Troubleshoot A/C and D/C electrical systems

  • Ability to read an electrical schematic

  • Knowledge of Generators 400 hz as well as 28volt

  • Troubleshoot and repair hydraulic systems

  • Ability to read a Hydraulic flow schematic

  • Utilize computer software to diagnose Powertrain Management Systems

  • Ability to repair 80 & 48 volt DC systems

  • Troubleshoot and repair Airstart systems

  • Continue to receive ongoing training to gain knowledge of the equipment

  • Maintain the required level of productivity

  • Accurately complete vehicle repair orders timely

  • Complete Vehicle repair order

  • Responsible to note all parts used on a repair

  • Responsible for accurate and complete repair

  • Communicate safety concerns found on vehicles to management

  • Communicate customer requests for service to management

  • Maintain a clean and organized work environment

Qualifications:

  • High School Diploma or equivalent

  • Valid Drivers License

  • Previous GSE experience preferred strong knowledge of gas and diesel engines experience: 3 years

  • Good oral and written skills

  • Must have tooling to meet minimum tool list

  • Vocational training certificate or equivalent in work experience

  • Able to lift up to 25 lbs.

  • Ability to attain Airport issued ID badge

About STS Technical Services:

STS Technical Services is aTop 100 Staffing Firmthats partnered with some of the largest names in the aerospace, manufacturing, defense and industrial industries.


Our professional recruitment teams put talented individuals to work at client locations all over the world, and we have hundreds of exciting career opportunities for you to explore!


If you want to speak to aRecruiting Professionaldirectly, call1-800-359-4787.


STS Technical Services is an equal opportunity employer.



Company Description

STS Technical Services is a Top 100 Staffing Firm that’s partnered with some of the largest names in the aerospace, manufacturing, defense and industrial industries.

Our professional recruitment teams put talented individuals to work at client locations all over the world, and we have hundreds of exciting career opportunities for you to explore!


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