Jobs near Houston, TX

“All Jobs” Houston, TX
Jobs near Houston, TX “All Jobs” Houston, TX

MoveOn.org

Support Engineer (Remote, Temporary 2020) at MoveOn

Full-time • Starts April 1, 2020, Ends Nov 30, 2020 • Competitive Pay • Excellent BenefitsWork from Anywhere in the Continental US

To Apply: Go to https://grnh.se/43ec3bd61 to submit your application, resume, and cover letter.  

About MoveOn

MoveOn is a diverse and vibrant community of millions of people working together to create progressive change in America. We are an innovative campaigning organization that supports people throughout the country to take action through driving impactful campaigns that influence the behavior of people and institutions, the outcomes of elections, and expand the realities of what’s possible. We organize to challenge entrenched power, while pursuing economic, racial, and social justice and a vision of a country in which everyone can thrive.MoveOn has a particularly important role to play in the Trump era. We are working to defeat Donald Trump and the GOP in 2020 by building a powerful, multiracial, and economic populist movement that will give voters something to vote for, not just against—and we're also working to defend communities that are on the front lines of Trump and GOP attacks, including immigrants, people of color, the LGBTQ community, and women.

 In service of that mission, in 2020, and beyond, MoveOn will drive impactful, movement-connected, multichannel, nimble campaigns aimed at impact.We are hiring a passionate problem solver who will work broadly across many projects with campaign staff to run innovative campaigns using top-of-the-line political technology, digital campaigning tools and data analysis. This role will involve helping staff use tools, administering tools, customizing tools, and analyzing data generated by these tools. Do you love working at the intersection of progressive organizing and technology? Join our team! This role is open to candidates at all levels.

About MoveOn Systems

MoveOn’s millions of members generate significant website and digital tool traffic that create interesting scaling problems to solve. We have terabytes of data that drive ambitious analytics, fundraising, and engagement programs. At MoveOn, making decisions with data is a core part of how all work gets done. Like many nonprofit tech teams, we're a small, scrappy team, wear many hats, and work across the software stack.

While we often split up who is working on which projects, everyone on the team works on all parts of our systems. We have ~10 production systems—and two systems running at significant scale—getting thousands of requests per minute during spikes of member energy. We believe in choosing the best language, platform, and tool for the job and are not language zealots, but we also recognize the switching cost of straddling too many languages. 

We do a lot of work in Python and Javascript and deploy most systems to AWS () but believe good programmers don’t need to come in with an exact match of experience and can learn our systems and software stacks. We are deeply collaborative and spend lots of time pair-programming over Zoom video. We have a “no stupid questions” policy and encourage egoless collaboration. We build and maintain infrastructure that powers the organization and amplifies the work of the analytics and mobile teams. We’ve created software management processes based on Agile that let us work in a flexible, all-remote environment and empower us to embed with organizers and work on tight political deadlines.

Responsibilities:


  • Work across many projects with campaign staff to run innovative campaigns using top-of-the-line political technology, digital campaigning tools and data analysis

  • Quickly get up to speed and develop mastery in the online campaigning platform ActionKit; candidate will have a supported onboarding process and learning plan that includes ActionKit

  • Work side by side with MoveOn team members on complex digital organizing tasks like creating targeted emails, surveys, donation forms, and live event recruitment pages

  • Effectively triage and manage a list of technical support tasks to ensure that MoveOn staff's technical needs are met

  • Help MoveOn team members edit HTML on campaign webpages

  • Write SQL and use data analysis tools to support team members with campaign reporting

  • Train MoveOn team members on complex workflows that use online campaigning tools

  • Contribute your ideas to organizational strategy discussions

  • Contribute your ideas to tech team discussions to enhance and improve our tools and tactics

Required skills and experience: 


  • Excellent project management skills; ability to organize, manage, and communicate clearly about a list of 30+ tasks at a time

  • Excellent process management skills: ability to understand complex organizational systems and optimize processes that intersect with tech.

  • At least 2 years of professional experience in a tech or tech-adjacent role.

  • Determined, thorough, and a relentless finisher -- able to reliably drive tasks and projects through to completion

  • Knowledge of SQL in a relational database like MySQL or PostgreSQL, or a desire to quickly learn

  • Experience editing HTML and CSS, or a desire to quickly learn

  • Comfortable with or willing to learn to use a linux command line interface

  • A strong interest in learning and developing expertise in new technical tools, frameworks, and software

  • Able to fluently communicate with both technical and nontechnical staff

  • Curious, and a fearless learner and problem solver

  • Ability to be effective in an organization whose team members all work remotely

  • Ability to effectively and rapidly respond to urgent support requests

Location: Position may be based anywhere in the continental United States.

 

Classification, Salary, and Benefits: 

Full-time, competitive salary including benefits such as 100%-employer-paid premiums for medical, dental, and vision insurance for all staff and their children; 401k plan with employer contribution, employer-paid premiums for life insurance; four weeks accrued paid vacation time per year, prorated for the period that you work; 18 weeks of paid parental leave (birth, adoption, foster care placement of a child), 10 days accrued paid sick time, and paid family medical leave; staff holidays, professional development budget of $1,000, monthly cell phone and internet reimbursement of $175 per month, home office subsidy, and everything needed for a home office.

MoveOn.org Civic Action and MoveOn.org Political Action provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.


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We have two great work from home opportunities for our Tax preparation client. 

  ProSeries  


  • Interact with ProSeries business customers (small to mid-sized tax preparation firms) via phone, assisting with tech support and tax support questions (knowledge of tax concepts a plus)

  •  Research, analyze and determine an appropriate course of actions in a variety of situations for ProSeries customers 

  • Provide quality customer service while demonstrating the ability to effectively troubleshoot and resolve inquires 

  • Provide caring and empathetic customer interactions that positively represent the Intuit ProSeries brand 

  •  Use analytical and organizational skills to solve complex customer issues through troubleshooting, critical thinking, and problem-solving Capabilities of Top Performing Call Centers on this Program 

  • Knowledge of tax laws and concepts 

  • Experience preparing personal taxes or helping others with tax preparation 

  • Foundational technical skills and an understanding of how to use a computer and software 

  • Customer service experience and/or internship with a tax preparation company. 

  • Experience in a goal oriented, fast paced, changing environments 

  • Some or recent secondary education in accounting (such as a BA 

  

 

Smartlook™ 

• Inbound phone and video customer service/technical support. Handle technical support questions via phone, with video capability. 

• Research, analyze and determine an appropriate course of action for TurboTax customers. 

• Interact with customers via phone focusing on software navigation questions as well as assisting customer with locating prior years’ returns and amendments. 

• Serve as ambassador for the Intuit brand; take a caring and empathetic approach to customer interactions and/or escalation to a higher level of expertise. 

• Document all issues, resolution and follow up actions 


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Job Description


Technical Support Specialist
Information Technology | Houston, TX, United States

Title: Technical Support Specialist
Reports to: Technical Support Supervisor
Based at: Houston, TX

We have a position open for a Technical Support Specialist. This position will help resolve both simple and complex issues to our clients' satisfaction, including but not limited to troubleshooting, and managing multiple issues from open to close. The role will be extraordinarily challenging and requires high intelligence, some detective skills, motivation to learn, the ability to multi task and a knack for understanding how to support and troubleshoot software. Training will be provided but the drive will come from you. We have a team of talented individuals with the same goal, to help the Clients succeed.


 


Responsibilities


·       Troubleshooting and testing customer issues over the phone, email and through remote assistance software


·       Learn the setup of our software and business application of all of our products


·       Assist in troubleshooting issues related to our software within mixed environments


·       Work with our case management system, keeping track of your own support tickets and following through to completion


·       Monitoring and helping other technicians with support tickets


 


Basic Requirements


·       3+ years’ experience troubleshooting proprietary software


·       A+ certification (or comparable certification, training, or degree)preferred, not required


·       Excellent customer service and communication skills


·       Experience with windows domain environments


·       Strong ability to work independently and with a team


·       Superior organizational skills


 


Other Preferred Skills:


·       Take direction as well as operate independently


·       Familiar with XML and/or SQL


·       Any other skill related to troubleshooting Windows environments and software applications


·       Experience with software as a service preferred (SAAS)


·       Understanding of basic database relationships and terminology preferred


 


 


Application Information


 


·       Qualified applicants must be able to pass a background check.


·       Pay is dependent upon relevant experience.


 


Company Description

By trade we are a technology company, but if you ask anyone that works here, they’ll tell you we are a people company. As the industry leader in Accounts Payable (AP) Automation, AvidXchange strives to provide an innovative and collaborative work environment. We do that through focusing on our people, our culture, and ensuring we run our business in a way that enables every employee to achieve their fullest potential and help us create a world class company. Our employees live by our core values, including “Innovate to Change the Game,” “Passion About Customer Success,” “Win as a Team,” and “Have a Blast.” Whether you live in Charlotte and can enjoy our corporate campus at the AvidXchange Music Factory, or you live across the country, AvidXchange has locations waiting for you. We are on a mission to create something different at AvidXchange. Love where you work. Live Avidly.


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Job Description


 


The Marker Group is a prominent national company in northwest Houston that provides primarily defense litigation support services including record collection and analysis and medical review for complex legal cases. Marker’s is growing and we are looking for motivated, dependable people. Successful candidates will be detail oriented and able to meet deadlines. This position is a full-time position that offers competitive compensation and great benefits.


Requirements:



  • Direct IT Staff as needed as resources for project duties and task

  • Lead and monitor IT projects as directed by Information Technology Manager

  • Develop and implement IT process improvements

  • Partner with project leaders on business initiatives to design and develop the required infrastructure.

  • Conduct pilot testing, recommend system or process enhancements, execution of project deliverables.

  • Prepare standard statistical reports, such as help desk incident reports.

  • Analyze and evaluate incident reports and makes recommendations to reduce help line incident rate.

  • Tests software and hardware evaluation and recommendation for management review.

  • Provide support during and after-support for remote users.

  • Provide after-hours support for all infrastructure hardware and systems


 


Other Duties and Responsibilities:



  • Install personal computers, software, and peripheral equipment as directed.

  • Maintain local voice and data infrastructures

  • Dispatch IT service staff and/or vendor representatives (hardware or software) to resolve problems.

  • Conduct surveys and data collection activities.

  • Write software and hardware evaluation and recommendation for management reviews.

  • Handle problem recognition, research, isolation, resolution and follow-up on more complex problems.

  • Assist with installation of infrastructure equipment.

  • Mentor, coordinate and provide orientation and training to Technical Support Analysts.

  • Answer, evaluate, and prioritize incoming telephone, voice mail, email, and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies.


We are an equal employment opportunity employer.


Company Description

The Marker Group is a prominent national company in northwest Houston that provides primarily defense litigation support services including record collection and analysis and medical review for complex litigation


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Job Description


Are you looking for dependable employment and a stable income? How about growth opportunities within an established company that promotes exclusively from within? 


 


OneSupport offers the ability to Work from Home for qualified applicants that are eager to offer exceptional technical support for customers. Consistent scheduling (both full time and part time available) and a great online work environment are only the beginning to the many wonderful things about working for a company who has spent years perfecting the Work at Home experience. Come and see for yourself!



Our agents start at $10/hour base pay and have the opportunity to select a competitive benefits package (health, dental, vision, life, 401k, paid time off). If you lack previous support experience, we offer on-the-job, multi-week, paid training and continuing education to advance your skills. No certifications or degrees are required! Applicants should have excellent reading, written and verbal communication skills. The position requires regular attendance and punctuality.


 


Duties include:



  • Troubleshoot technical support issues for customers

  • Represent our clients in a positive, professional, and ethical manner while working to exceed customer and company expectations

  • Interact with customers to provide, process, and prioritize information in response to inquiries, concerns, and requests about products and services primarily via inbound calls

  • Research required information using available resources

  • Follow provided processes and procedures

  • Identify and escalate priority issues per client specifications

  • Accurately process and record call transactions using the designated tracking software

  • Stay current with system information, changes and updates

  • Manage time effectively in order to obtain performance criteria objectives


 


Qualifications:



  • Proper phone, chat, and email etiquette with the ability to speak and write clearly and accurately with proper grammar

  • Interest in or experience with light or soft sales preferred

  • Knowledge of relevant software, computer applications, and related equipment or the ability to learn

  • Multitasking capabilities with ability to react quickly in a fast-paced environment


 


 Requirements:



  • Up-to-date and completed resume

  • Typing test showing 40 WPM or above and at least 80% accuracy

  • Internet speed-test showing over 2 Mbps download speed and 1 Mbps upload speed

  • If selected for a phone call, you'll also have to undergo a review of your computer's technical specifications to verify that they meet or exceed the technical requirements for the position:

  • Either a desktop or a laptop running an authentic/validated/native copy of Windows 7, Windows 8.1, or Windows 10

  • Minimum of a 2.0 GHz dual core processor and 3 gigabytes of RAM installed memory

  • Direct/wired internet connection (Cable, DSL, or Fiber), we do not allow wireless connections for work due to potential inconsistency in connection strength

  • A Skype-compatible (hard-wired, not wireless) USB headset

  • At least one 15" or larger monitor (more than one will make things easier)

  • Skype-compatible webcam

  • Taking consecutive customer calls and talking for the duration of your shift minus any breaks

  • Typing 40+WPM frequently for the duration of your shift minus any breaks

  • Sitting or standing at work-station for the duration of your shift minus any breaks


Company Description

Our corporate philosophy is that life should be balanced with work and play. We strive to create a relaxed environment, while maintaining a high level of professionalism. We also sponsor employee events such as BBQ's, picnics, and annual employee parties.

If you lack previous support experience, we provide on the job training and continuing education to advance your skills. We have found that the optimal candidate will possess prior customer service or technical support trouble shooting experience of some kind.


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Job Description


DFY Managed Solutions is looking for an MSP Technical Sales & Support Engineer to work in a dual role. In addition to providing technical sales support to Account Managers during the sales process, the Engineer is also responsible for providing technical assistance to the internal team and ensuring service and support is provided to customers at agreed levels. This dual role will be narrowed to either Technical Sales or Technical Support with the growth of the company.


Responsibilities



  • Provides presale technical, functional support and application solutions to prospective customers.

  • Matches products and solutions to customer technical needs.

  • Joins conference calls and attends face-to-face meetings as part of cross-functional selling teams.

  • Describes clearly and professionally key technical features and their benefits

  • Ability to overcome common technical objections.

  • Ensures there is a confirmed connection between what was sold and what is implemented.

  • Review internal service tickets and provide resolution to user problems or answer inquiries.

  • Setup new DFY employees by provisioning accounts (O365, VoIP, etc.).

  • Support subcontractors working onsite to ensure proper use of tools and high levels of customer satisfaction.

  • Other duties as assigned.


Basic Qualifications



  • B.S. in Computer Science / Information, Engineering, or equivalent experience.

  • 5+ years of System Administration experience.

  • 2+ years of technical pre-sale experience, or technical business-related experience.

  • 5+ years OS experiences Windows, MAC, Linux.

  • 3+ Years Windows Server & Active Directory Administration.

  • 2+ Years PowerShell experience.

  • 2+ Years SQL Server, IIS, Lync, SharePoint.

  • 5+ Years Windows Desktop Administration.

  • Office 365 & Windows Azure experience.

  • Excellent written and verbal communication skills.

  • Provides strong customer service to internal and external customers.

  • Exceptional organization and time management skills.

  • Ability to manage multiple tasks and deadlines in a fast-paced environment.

  • Ability to manage constantly changing requirements and daily objectives.

  • Independent, self-starting, team player with a positive attitude who can work independently in virtual office environment.


Preferred Qualifications



  • CCNA

  • MCP/MSCE

  • Experience with ConnectWise Manage & Automate or other PSA/RMM tools

  • Experience with cPanel/WHM

  • Experience with WordPress


Compensation, Benefits & Perks


  • DOE

About Us


As a modern technology company, we understand that our clients need more than power, security, and agility. Our corporate solutions are robust data centers, complete marketing solutions, extensive cloud platform solutions, and managed IT solutions, all in one place. 


The marketplace is competitive. Our Business Audit shows our clients how we can save them 30K annually by reducing overhead and combining marketing and IT costs. Our clients reap the benefits of ongoing growth and streamlined IT infrastructure. In the end, businesses choose us because they get complete Marketing and IT Solutions across an ecosystem of 325+ network providers.  


Our Values


We believe in the core values of integrity, diligence, accountability, perseverance, and discipline. Our first responsibility is serving our clients with the highest integrity. Our ongoing diligence ensure that we provide our clients with the best products and services. We hold ourselves accountable, both internally and externally, to take our organization to the next level. We reach and exceed our growth goals through consistent perseverance and discipline.


 


Company Description

About Us

As a modern technology company, we understand that our clients need more than power, security, and agility. Our corporate solutions are robust data centers, complete marketing solutions, extensive cloud platform solutions, and managed IT solutions, all in one place.
The marketplace is competitive. Our Business Audit shows our clients how we can save them up to 30K annually (or more) by reducing overhead and combining marketing and IT costs. Our clients reap the benefits of ongoing growth and streamlined IT infrastructure. In the end, businesses choose us because they get complete marketing and IT solutions across an ecosystem of 325+ network providers.

Our Values

We believe in the core values of integrity, diligence, accountability, perseverance, and discipline. Our first responsibility is serving our clients with the highest integrity. Our ongoing diligence ensure that we provide our clients with the best products and services. We hold ourselves accountable, both internally and externally, to take our organization to the next level. We reach and exceed our growth goals through consistent perseverance and discipline.


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Job Description


Do you love delivering innovative solutions that create customer happiness? Are you enthusiastic about the future of transportation? Are you yearning to work at a progressive technology company? Well then, we may have the role you've been waiting for!


At GMV Syncromatics we are leading the way with innovative tools that help transit operators run their ever-evolving systems and are dedicated to finding innovative and efficient solutions to help enhance their daily operations. We are looking to hire a Technical Support Associate in our newly launched Houston office.


In this hybrid role, you will play an integral role within our Customer Success team – spending time in the warehouse and office facilities – to provide first-hand support to our customers, to investigate and resolve hardware/software issues, and to facilitate our technical warehouse operations.


This is an exciting new opportunity that offers a tremendous amount of exposure to all facets of our company. We are looking for an ambitious, motivated, and enthusiastic individual who is eager to learn, grow, and advance their career with our company.


 


Key Responsibilities


· Inventory management including reporting, staging, and receiving


· Electronic provisioning of GMV Syncromatics hardware


· Process RMAs - document protocols, improvements, and workflows


· Respond to customer support tickets by phone and/or email


· Collaborate across departments including engineers, project managers, and product owners to investigate customer issues and uncover solutions


 


Qualifications


· Bachelor’s or Associate degree with technical focus


· Special consideration given to those with prior software/hardware experience


· Strong organization and communication skills


· Self-starter; unafraid to chase down answers to problems no matter where it may lead


· Proficiency in Microsoft Suite (Excel, PowerPoint, etc.)


 


Job Requirements


· Team first attitude, always


· Honesty and integrity


· A willingness to travel for work


· Solutions oriented, not problem reporting


· A desire to learn from and help others succeed


· An attitude of leadership


 


We’ll provide you with:


· A position of immediate impact inside a growing company


· The chance to see your work benefit several hundred thousand transit riders each day -- in cities large and small across the United States


· Knowledge and learning exchange with our parent company (GMV), a worldwide leader in technology systems


· Competitive salary, plus bonus opportunities


· Computer, software, and other tools to get your job done effectively


· Full suite of benefits: 401k, medical/dental/vision


 


Company Description

GMV Syncromatics has been voted one of the Best Places to Work in Los Angeles and was a 2015 selection to the Inc. 5000 list of America's fastest growing companies. GMV Syncromatics is a cloud-based provider of Transportation and Mobility technology solutions.

Founded in 2006 and acquired by GMV Innovating Solutions, SL in 2015, GMV Syncromatics serves over 100 transit properties nationwide including the City of Los Angeles (LADOT), Los Angeles Metro, Houston Metro, and Greenlink (Greenville, SC). www.gmvsyncromatics.com


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Job Description


Technical Support, Field Trainer, Remote, Based in Houston, TX or Wyandotte, MI
This person will spend a great deal of time in the Crosspoint location but will also travel up to 75% of the time.

We are seeking a professional like you to join our team. In this role, you will be responsible to support the Site Quality Assurance Program and Training Program which ensures the highest level of quality material and workmanship to the end customer. You provide onsite hands on support and instruction to better educate our spray foam contractors in daily health and safety practices, applications, and product innovations to ensure optimum use of our spray polyurethane products.

This position has a major role in continuing the growth of Construction related materials with an emphasis on Spray Polyurethane Foam (SPF) Systems in the Roofing, Residential and Commercial Wall Markets. Working closely with the sales team, you will work with identified accounts to promote the use of clients SPF products and services through training and application support.
As the job functions in servicing customers across the country, this job requires a good amount of traveling (?75%). Proper PPE equipment is required when visiting job sites. While not traveling to see customers, you will work from a home office and therefore be self-motivated and disciplined. You will be required to keep a safe and clean work environment and comply with all company policies, procedures and initiatives.

Qualification


 



  • As a position that acts with autonomy, your organization skills will help set priorities and ensure customers’ needs in your area of responsibility are met

  • Experience in spray foam equipment and application will be an asset in helping close knowledge gaps with new spray foam installers

  • Experience and comfort presenting while leading the applicator training courses

  • Strong computer skills (specifically Excel, Word, Power Point, e-mail, web-based platforms) will be essential in report writing and maintaining installer databases

  • Strong communication skills will be a valued asset when dealing with contractors, sprayers, architects, general contractors and your sales and technical colleagues

  • Successfully engaging across the business, you will coordinate with our company staff, production, development, technical service and anyone else necessary to maintain the account and/or help to close a sale

  • Working collaboratively in a team setting, you will identify customers’ concerns and coordinate with personnel responsible in solving these issues

  • Thinking strategically, you will prepare action plans and schedules to specify specific targets.


 


Company Description

Rangam Consultants is an award winning company from the staffing fraternity. We are a multiple service provider in the Information Technology, Scientific, Engineering and administrative fields. We have a proven track record for successfully delivering mission critical consulting, support and recruiting services to various government and Fortune 500 clients.


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Job Description


 


World Cinema is a rapidly growing Guest Room entertainment provider in the hospitality, student housing and residential industry.


If you are a customer service support professional with passion for innovation, here is your opportunity to join our team of industry-leading network operation analysts.


** The NOC is monitored 24/7 and this position may be required to work weekends, and holidays compensated as Overtime**


Job Responsibilities:



  • Provide consistent and clear communication with customers

  • Perform troubleshooting to determine and isolate problems on proprietary software

  • Interact with Network Providers, Field Contractors, and customers on a daily basis; opening tickets and performing follow up with internal/external personnel regarding client related issues

  • Manage inbound and outbound calls in a timely manner


Required Qualifications:



  • Excellent Customer Service Skills

  • Good Communication Skills, written and verbal

  • Able to document issues with a high level of accuracy and attention to detail

  • Able to learn and retain information in a fast pace environment

  • Efficient Task Switching Ability

  • Ability to work independently and/or as a part of a team


Job Type: Full-time


Schedule/Shift: 12:00 pm to 10:00 pm OR 10:00 pm to 8:30 am


Salary: $13.00 per hour


Experience:



  • Call Center: 1 year (Preferred)

  • Customer Service: 1 year (Preferred)


Education:


  • High school or equivalent (Required)

Location:


  • Houston, TX 77042 (Preferred)

Language:


  • English (Required)

Work authorization:


  • United States (Required)

*****PLEASE DO NOT CALL COMPANY, YOU WILL BE CONTACTED IF WE WANT TO SCHEDULE INTERVIEW****


Job Type: Full-time


Salary: $13.00 /hour


Company Description

World Cinema is a rapidly growing Guest Room entertainment provider in the hospitality industry.


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Job Description


 


World Cinema is a rapidly growing Guest Room entertainment provider in the hospitality, student housing and residential industry.


If you are a customer service support professional with passion for innovation, here is your opportunity to join our team of industry-leading network operation analysts.


** The NOC is monitored 24/7 and this position may be required to work weekends, and holidays compensated as Overtime**


Job Responsibilities:



  • Provide consistent and clear communication with customers

  • Perform troubleshooting to determine and isolate problems on proprietary software

  • Interact with Network Providers, Field Contractors, and customers on a daily basis; opening tickets and performing follow up with internal/external personnel regarding client related issues

  • Manage inbound and outbound calls in a timely manner


Required Qualifications:



  • Excellent Customer Service Skills

  • Good Communication Skills, written and verbal

  • Able to document issues with a high level of accuracy and attention to detail

  • Able to learn and retain information in a fast pace environment

  • Efficient Task Switching Ability

  • Ability to work independently and/or as a part of a team


Job Type: Full-time


Schedule/Shift: 12:00 pm to 10:00 pm OR 10:00 pm to 8:30 am


Salary: $13.00 per hour


Experience:



  • Call Center: 1 year (Preferred)

  • Customer Service: 1 year (Preferred)


Education:


  • High school or equivalent (Required)

Location:


  • Houston, TX 77042 (Preferred)

Language:


  • English (Required)

Work authorization:


  • United States (Required)

Job Type: Full-time


Salary: $13.00 /hour


Company Description

World Cinema is a rapidly growing Guest Room entertainment provider in the hospitality industry.


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Job Description


We are seeking Technical Support Specialist


Overview:


Reliable IT, one of the nation’s fastest-growing managed providers, is seeking the right person for a full-time Technical Support Specialist. The position is full-time Mon-Fri working directly with end users, managing small projects and working as part of a larger team.


Responsibilities



  • Remediate Windows and Microsoft Office desktop issues

  • Basic network and server issue and maintenance

  • Lead small projects

  • Administration checks of backups, patches, and reports

  • Track time and work

  • Be available for on-call services on regular rotation


Required Qualifications:



  • 4 or more years of proving IT support

  • Independent-thinker and self-starter, who can work within a team environment

  • Be detail oriented and produce good documentation

  • Excellent written and verbal communication


Bonus Qualifications:



  • Work experience at a Managed Service Provider

  • Server and Networking skills

  • Experience with RMM tools such as Kaseya or PSA tools such as Autotask

  • Experience with cloud providers such as Office 365


Other:



  • Health, Dental, and Vision

  • Paid Vacation and sick time

  • 401K

  • Training

  • Opportunities to be recognized for your expertise, efforts and client value


 


Company Description

When you join Reliable IT, you’re a part of a company that balances business goals with employee development.
From opportunities to grow in your career, to fostering a work-life balance. We want all who join Reliable IT
to realize their own full potential.


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Job Description


 Major Job Functions


·         Ensure Regulatory Compliance of our marketed products and regulatory maintenance (i.e. ingredient compliance, labeling, advertising, etc.) in accordance with local regulations, and other applicable legislation, while keeping our products competitive with regard to claims, labeling and advertising.


·         Provide regulatory or technical information and documentation on our products and regulatory initiatives to external and internal customers.


·         Maintain databases of nutrition and ingredient information relevant to regulatory affairs used for both internal and external functions.


·         Provide regulatory support for launch of new products. Prepare and review labeling for new products and/or claims.


·         Manage all paper, electronic files, and information management databases of nutrition, ingredient and claims data relevant to regulatory affairs. Maintain and update the nutrition and ingredient data as necessary.


·         Respond to regulatory and technical inquiries and support new product launches with the appropriate documentation.


Ideal Requirements


·         University degree in a scientific field (minimum B.S., Food Science, Biology, Chemistry, Nutrition,) required.


·         At least 1 year of experience in a Food Manufacturing Company with experience in Regulatory Affairs or Food Law a plus.


·         Extremely detail oriented with good interpersonal, writing and oral communication skills. Excellent data entry skills required.


·         Good knowledge of computer applications (i.e. MS Word, MS Excel, Adobe Acrobat, Genesis R&D)


 Benefits          Health Insurance, Life Insurance, Cafeteria Plans, 401K, Vacation, and more


Sunny Sky Products is an Equal Opportunity Employer, employment decisions at Sunny Sky Products are based on merit, qualifications and abilities. Sunny Sky Products does not discriminate in employment opportunities or practices on the basis of race, color, sex, national origin, age, sexual preference or any other characteristic protected by law.


Company Information is available on our website at www.sunnyskyproducts.com


Company Description

Sunny Sky Products is the leading manufacturer and distributor of specialty beverage concentrates and beverage enhancers. Our premium beverage products reach an array of retail customers including convenience stores, restaurants, concessions, schools, and institutional facilities. Sunny Sky’s state-of-the-art manufacturing facility and corporate office is located in Houston, TX, where we produce a variety of thirst appealing beverages. These beverages include fountain soft drinks, fountain flavors, tea, tea sweeteners, frozen beverages, juices, Hispanic beverages and coffee toppings and flavoring syrups.


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