Jobs near Denver, CO

“All Jobs” Denver, CO
Jobs near Denver, CO “All Jobs” Denver, CO

Job Description


Do you have a strong customer service background and a love of technology? If you enjoy everything about technology and working with customers to solve issues, we have a superb opportunity for you to jump start your career!


In this role you will help provide one of the best customer service experiences available in the field today. It is what sets us apart from the competition and we offer a truly wonderful work environment to make it easier for you to provide that service. In addition, this position has good prospects for growth into other areas of IT or any area you may prefer in our company.


The Technical Support Engineer will learn our software, become certified, and then be a part of the team that supports it. Full training & certification provided for those with a good technology base. This is an excellent opportunity for someone looking to build their career as we promote heavily from within into all other areas of our business. We value integrity, teamwork and fun!


Ideally we’d like this person to have some basic experience working with Windows operating systems, and Microsoft Applications and a high level of customer service approach. We offer good benefits to include 3 weeks of vacation to start, plus healthcare, vision, dental and profit sharing for all high achievers. In short: we take care of you!


Key Areas of Focus – note these are not all absolute requirements. For the right person who is willing to learn, and has a positive attitude and a desire to succeed we can be flexible with some of these:


● High level of knowledge on Windows Operating Systems – XP, Windows 2003 server, Vista, Windows 2008 server, Windows 7, Windows 8, Windows 2012 Server


● High level of knowledge on Microsoft Applications – Share point, Office Suite


● Familiarity and experience working with IIS, Internet Explorer, software in a VMware environment and working in a network environment with users, groups and permissions


● Demonstrated trouble shooting skills in relations to the items listed above


● Customer service experience (over the phone)


● Excellent Oral and written communication skills


● Strong knowledge of data base operations including Access, Excel, MSDE, SQL Express 2008, 2012 and SQL Server.


● Demonstrate the ability to follow written processes and procedures


Starting salary range up to $41k + benefits, plus a $2k bonus when you complete training!


Company Description

At Insight Recruitment we specialize in the placement of Information Technology (IT), Biotechnology & Life Science, and Executive professionals in all varieties of industries & disciplines.

Offering a boutique style service, we have grown organically over the years through word of mouth referrals and have become the Agency of Choice for companies who need the right talent to join their firm.

Our Services Include: Direct hire, Contract or Contract-to-hire.

We have served a wide variety of firms in the Midwest and nationwide since 1998 and as a result we have come to truly know our client's culture, their business demands and subsequently their hiring needs. Everything is evolving in today's marketplace and the most innovative professionals are driving this market. The success of your company relies on how you can attract, engage and hire these people: this is where we can help.

A Dynamic Approach

"Over 85% of our business comes from referrals; that's a powerful testament to the quality of service we deliver. Companies want to be truly heard and understood when they are working with an agency to help them find and secure the best talent available. Many come to us because they're tired of the larger nationwide chains only providing mediocre candidates, and they want better results.

And that is what every company receives with us: better results."

- Kinga Wilson, Search Consultant and Owner of Insight Recruitment


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Job Description



STS Technical Services is hiring Aircraft Ground Support Equipment Techniciansin Denver, Colorado.

Qualifications:

  • Minimum three (3) years of experience in the equipment repair industry.

  • Previous ground support equipment is preferred

  • Strong knowledge of Diesel Engines, Electrical systems, Hydraulics, Generators.

  • Computer literate.

  • Must furnish own hand tools.

  • Ability to attain Airport issued ID badge

  • High school diploma or G.E.D Degree in Automotive, Diesel mechanics preferred

  • Valid Drivers License

  • Vocational training certificate or equivalent in work experience

Benefits:

STS Technical Servicesoffers direct deposits / electric payroll, an awesome medical insurance program, cash advances and the opportunity to refer a friend for compensation.


We know it takes great people to do great work, and if youre interested in joining the STS Aviation Group family, we encourage you to apply on this page. Have questions? Give us a call at1-800-359-4787.


Thanks for taking the time, and we look forward to hearing from you soon.



Company Description

STS Technical Services is a Top 100 Staffing Firm that’s partnered with some of the largest names in the aerospace, manufacturing, defense and industrial industries.

Our professional recruitment teams put talented individuals to work at client locations all over the world, and we have hundreds of exciting career opportunities for you to explore!


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Job Description


We are seeking Technical Support Specialist


Overview:


Reliable IT, one of the nation’s fastest-growing managed providers, is seeking the right person for a full-time Technical Support Specialist. The position is full-time Mon-Fri working directly with end users in the filed and at a desk, managing small projects and working as part of a larger team.


Responsibilities



  • Remediate Windows and Microsoft Office desktop issues

  • Basic network and server maintenance

  • Lead small projects

  • Administration checks of backups, patches and reports

  • Track time and work

  • Be available for on-call services on regular rotation


Required Qualifications:



  • 2 or more years of proving Windows Desktop support

  • Independent-thinker and self-starter, who can work within a team environment

  • Be detail oriented and produce good documentation

  • Excellent written and verbal communication


Bonus Qualifications:



  • Work experience at a Managed Service Provider

  • Server and Networking skills

  • Experience with RMM tools such as Kaseya or PSA tools such as Autotask

  • Experience with cloud providers such as Office 365


Other:



  • Health, Dental, and Vision

  • Paid Vacation and sick time

  • 401K

  • Training

  • Opportunities to be recognized for your expertise, efforts and client value


 


Company Description

When you join Reliable IT, you’re a part of a company that balances business goals with employee development.
From opportunities to grow in your career, to fostering a work-life balance. We want all who join Reliable IT
to realize their own full potential.


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Zahn, a Henry Schein company, is seeking an experienced Technical Support Specialist. You will be the Level II contact for our clients in resolving their technical, application, and hardware related issues for our CAD/CAM equipment and software solutions. Our mission is to quickly assess and resolve end-user questions while delivering world-class customer support.

JOB OVERVIEW:

  • *

Responsibilities include assisting customers via phone, email, and TeamViewer with their scanner, software and milling machine issues, as they arise.

*KEY RESPONSIBILITIES: *

Provide Tier 2 level of technical support to customers by resolving technical calls on milling units, advanced software issues, and high-level milling machine and scanning errors.

Close 30 tickets and gain 10 assists per week, on average.

Sustain over 50% phone availability to decrease response times, typically answering 10 15 calls per day inbound.

Maintain ticket SLAs for 30 minute first response, daily follow up responses (caries based on Priority) on unsolved tickets.

Help maintain at least a 98% customer satisfaction score via Zendesk surveys by consistently displaying professionalism and technical expertise to clients.

Continue to master and expand on Subject Matter Expert (SME) interests (4 or more corporate products).

Gather the required information necessary to best handle customer software and technical inquiries.

Attend and actively participate in 1-2 technical trainings, per year.

Mentor Associate Technical Support Specialists to improve their hardware skills, as well as their understanding of and comfort in discussing company products and services with customers.

Provide 1-2 in-house technical trainings, per year, to Associate Technical Support Specialists.

*WORK EXPERIENCE: *

  • *

Typically 4 or more years of related experience.

*PREFERRED EDUCATION: *

  • *

Typically High School education, vocational training and/or on-the-job training. Bachelors degree preferred.

*GENERAL SKILLS & COMPETENCIES: *

Excellent time management skills and the ability to prioritize work

Very good attention to detail and accuracy

Customer service oriented and ability to work with and resolve complex issues

Ability to plan and arrange activities

Excellent interpersonal communication skills

Excellent written and verbal communication skills

Ability to maintain confidential and highly sensitive information

Ability to work in a team environment

Ability to multi-task

Ability to manage conflict

Capacity to work effectively under pressure

Analytical thinking

Oversee small to medium sized projects

Identify and recommend continuous improvement opportunities

Establish productive working relationships at multiple levels within the organization

*SPECIFIC KNOWLEDGE & SKILLS: *

  • Must have an excellent ability to concisely articulate software-related problems and technical concepts to a varying customer base.

Must have a firm understanding of Internet connectivity and networking.

Must be proficient in dental terminology and the core functionality of software and hardware systems.

Must be able to accurately diagnose and repair appliances/equipment via phone and email.

/Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status./

/ /

/For more information about career opportunities at Henry Schein, please visit our website at//://www.henryschein.com/careers///

*

*

**//__

Title: Technical Support Specialist

Location: CO-Golden

Requisition ID: R111698


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Company Overview:



ADT Inc. (NYSE: ADT) is a leading provider of security andautomation solutions in the United States and Canada, protecting homes andbusinesses, people on-the-go and digital networks. Making security moreaccessible than ever before, and backed by 24/7 customer support, ADT iscommitted to providing superior customer service with a focus on speed andquality of responsiveness, helping customers feel safer and empowered. ADT isheadquartered in Boca Raton, Florida and employs approximately 19,000 people throughoutNorth America. For more information, visit www.adt.com or followus on Twitter, LinkedIn, Facebook and Instagram.




Position Summary:

Provide specialized telephone technical support to ADT Direct, Authorized Dealer, Subcontractor personnel and end-user customers, as well as provide quality control of the account base through cut-in procedures. Utilize programming knowledge of multiple radio and alarm panel systems. Work in multiple ADT and vendor web applications and computer systems.

Position Responsibilities:

  • Process requests for multiple vendor applications customized by install configuration.

  • Provide real-time installation quotes to field technicians and limited technical support to customers.

  • Complete data entry associated with confirmation, including confirmation of test signals.

  • Confirm account status/information with field technicians and office personnel

  • Enter order information into the system for technician upsells and process payments as applicable.

  • Provide support to high-profile Custom Home accounts.

  • Troubleshoot system functionality related to radio registrations and panel programming in response to failed confirmation requests.

  • Provide support for ADHOC data cleanup projects.

  • Process data changes and programming requests received via mail, fax, phone or internal ticket.

  • Other projects as assigned.


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Job Description


We are seeking Technical Support Specialist


Overview:


Reliable IT, one of the nation’s fastest-growing managed providers, is seeking the right person for a full-time Technical Support Specialist. The position is full-time Mon-Fri working directly with end users in the filed and at a desk, managing small projects and working as part of a larger team.


Responsibilities



  • Remediate Windows and Microsoft Office desktop issues

  • Basic network and server maintenance

  • Lead small projects

  • Administration checks of backups, patches and reports

  • Track time and work

  • Be available for on-call services on regular rotation


Required Qualifications:



  • 2 or more years of proving Windows Desktop support

  • Independent-thinker and self-starter, who can work within a team environment

  • Be detail oriented and produce good documentation

  • Excellent written and verbal communication


Bonus Qualifications:



  • Work experience at a Managed Service Provider

  • Server and Networking skills

  • Experience with RMM tools such as Kaseya or PSA tools such as Autotask

  • Experience with cloud providers such as Office 365


Other:



  • Health, Dental, and Vision

  • Paid Vacation and sick time

  • 401K

  • Training

  • Opportunities to be recognized for your expertise, efforts and client value


 


Company Description

When you join Reliable IT, you’re a part of a company that balances business goals with employee development.
From opportunities to grow in your career, to fostering a work-life balance. We want all who join Reliable IT
to realize their own full potential.


See full job description

Job Description


 Position Summary: The Technical Support Specialist is responsible for support and maintenance of all hardware and software systems as they are deployed on the computing systems.



Responsibilities:
• Resolve 80% of assigned Tier-1 support requests within 1 business day
• Resolve 95% of assigned Tier-1 support requests within 5 business days
• Assign 95% of support tickets to appropriate personnel within 2 business hours.
• Continually improve customer service, perception and satisfaction
• Using professional and courteous conduct when communicating with customers
• Train customers to facilitate the future state of self-service processes and technology
• Assist System Administrators to perform daily system monitoring & changes, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs
• Serve as Part of the “On Call” Rotation


Minimum Qualifications:



  • 3-5+ years of relevant IT experience

  •  2+ years of experience with customer service

  • High School diploma or GED

  • Familiarity with or experience in troubleshooting LAN hardware/software, desktop devices and end user applications on mid-range systems, cloud and mobile devices.

  • Proven ability to learn and pick up new technologies quickly

  • Highly organized individual

  • A self-starter who has strong, proactive work ethic and sense of responsibility in managing a full workload of multiple tasks and priorities

  • Strong interpersonal, written and verbal communication skills

  • High energy personality who is able to work in a fast-paced environment

  • Effective problem solver and troubleshooter

  • Requires a solid understanding of core networking including but not limited to: LAN/WAN, DNS, TCP/IP, DHCP, IIS, VPN, Wireless and Firewalls

  • Must be self-motivated, display an attitude of ownership and a strong desire to learn new technologies.

  • Must be a team player with excellent customer service skills and communication skills (both oral and written), attention to detail, comprehensive problem solving and troubleshooting skills



Network Global Logistics offers a complete benefits package, including:
• Competitive compensation
• Vacation (PTO)
• Paid Holidays
• Medical, dental, and vision insurance
• Opportunity for advancement
• Employee Assistance Program
• Life insurance and disability
• 401(k) plan



NGL is an Equal Opportunity Employer. Qualified applicants receive consideration for employment without regard to their race, religion, ancestry, age, sex or disability.


Company Description

In 1971, Network Global Logistics (NGL) established the first air courier Company providing Next-Flight-Out (NFO) service, primarily for the entertainment industry. NGL quickly expanded its reach to offer critical ground, and air service to companies in a wide range of industries including aerospace, medical, pharmaceutical, tele-com, and high-tech.


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