Jobs near Des Plaines, IL

“All Jobs” Des Plaines, IL
Jobs near Des Plaines, IL “All Jobs” Des Plaines, IL

SBTC is a non-profit that provides IT support to schools and other non-profit organizations in the region.  We have the best job in the world, because we're paid to solve puzzles all day, and we get to help people do good work for their communities by doing so.

 

The Support Desk position (part-time) is about working with users remotely, to support their IT needs, and those of their campus.  We assume you're technically minded and well-versed in technology generally, but understand you may not ever had done MDM or worked with enterprise mail systems, or other industry-specific products.  We'll teach you those parts. 

 

Part-time about 3 days per week

Reliable, fixed schedule

No call-in or emergency coverage

Day time work on weekdays


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The Kerrigan Farmers Insurance Agency is looking for a full time agency customer service representative / marketing specialist.

Responsibilities include:

Customer Service

Scheduling appointments

Contacting potential & existing clients

Creating marketing materials

We offer:

Competitive salary plus bonuses

Flexible Scheduling

Potential Growth within the agency

Job Requirements:

Illinois Insurance Producers License (within 30 days of hire)


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SBTC is a non-profit that provides IT support to schools and other non-profit organizations in the region.  We have the best job in the world, because we're paid to solve puzzles all day, and we get to help people do good work for their communities by doing so.

 

The Computer Technician position (part-time) is about working with users at their site, to support their IT needs, and those of their campus.  Install and update Windows, Apple Mac OS, as well as work on Chromebooks and iPads.  Troubleshoot interactive boards, software, and help the networking and other specialized teams with specific campus projects and issues.  We assume you're technically minded and well-versed in technology generally, but understand you may not ever had done MDM or worked with interactive boards, or other industry-specific products.  We'll teach you those parts. 

 

Example Locations: Des Plaines, Evanston, Skokie, Niles, Elk Grove Village, Libertyville, Lake Forest, Waukegan, Palatine, Lake Zurich

Part-time about 3 days per week

Reliable, fixed schedule

No call-in or emergency coverage

Day time work on weekdays


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Boulevard Veterinary River North (Chicago, IL) is seeking a Client Care Specialist for full time employment in our AAHA accredited River North practice. We are looking for someone with at least 2 years experience in veterinary or customer service who thrives in a fast paced environment, loves problem solving and leads with a helpful, "can-do" attitude. Engaging clients, computer efficacy and professional phone etiquette are essential to your role at Boulevard, as well as a talent for multitasking and team work. Compassion for animals and a a strong interest in veterinary medicine is also a must. Efficiency and hard work are expected but you will be supported by modern, cloud-based practice management software, an engaged management team and opportunities for full benefits including PTO, continuing education stipend, Health Insurance and 401k. Pay is competitive and based on experience, education and previous professional accomplishments. Check us out at www.blvd.vet and on Instagram @blvd.vet.

 


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Job Description


Description:
The Desktop Support Analyst will provide desk side support to all day-to-day activities 

The Desktop Support Analysts will not only be responsible for resolving incidents involving hardware, IP telephony, mobile devices, audio visual but will also be responsible for front office trading applications. The Desktop Support Analyst will be required to provide desktop support activities including: 

Desktop support, Market Data support, Voice support, Telephony (voice over IP) support, Desktop project management, including Workplace Recovery 

Audio Visual Support 

Video Furnace\ Dealer Board Support Key Accountabilities 

Provide day-to-day desktop support Provide support for Market Data services including subscriptions and issue resolution Provide support to the Desktop Support Team Lead by providing cover as required 

Provide quality updates into Remedy work logs for help desk tickets and service requests for all incidents Escalate Major Incidents �Monitor outstanding incidents against SLAs Follow ITIL processes and procedures and contribute to team efficiency gains 

Act as interface to various third party suppliers providing market data feeds and other trader desktop applications. 

Keep abreast of changes and projects, and provide coverage support for other team members 

Interact with Problem Manager to assist with root cause actions. 

Participate in testing new applications affecting trader services. 

Communicate effectively with key business users regarding day-to-day support. 

Ensure that standard IST global processes are followed, e.g. Problem Management, Incident Management, Release Management, Change Management and Configuration Management.

Ensure that global Service Management support standards are adhered to, e.g. documentation management, technical standards. 

Create and maintain a climate of continuous improvement, proactively identifying opportunities for service improvements and internal efficiencies. 

Ensure maintenance of updated hardware and software in case of Disaster recovery.

Ensure Conference Room operational capabilities and troubleshooting technical issues experienced in the room 

Provide technical management of Audio Visual components related to Video Furnace Essential Experience 

Experience of supporting a wide-range of technologies including: 

Market Data Feeds (NYMEX, PAWS, Active8, Telerate, Reuters) 

Windows XP Professional, Windows 7, Remedy, Windows Networking 

A range of

Company Description

Not only is Collabera committed to meeting and exceeding our customer’s needs, but we also are committed to our employees’ satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. We offer an enriching experience that promotes career growth and lifelong learning for our employees. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as one of the “Best Staffing Firms to Work For” since 2012 – eight consecutive years in a row. Collabera has 60 offices with a presence in 11 countries and provides staff augmentation, managed services and direct placement services to Fortune 500 corporations across the globe.


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Job Description


 


Position:         Help Desk Support Level I


Job Summary: 


The primary responsibilities of this position is to assist, assign and manage Cellular and ELD equipment.  Provide remote support with MobiControl and Samsung Knox for cellular devices.   Additional responsibilities are End User Support, including but not limited to Hardware and Software Break/Fix.


Primary Responsibilities:


Ø  Setup and Configure tablets and Phones


Ø  Communicate with terminals to verify current hardware stock


Ø  Manage and Track Driver Equipment


Additional Responsibilities:


Ø  Respond to inquiries and requests for assistance within the organization's systems, PC's and or Tablets


Ø  Identify problems, troubleshoots and provides advice to assist users.  Coordinate with other IT personal to resolve problems if necessary


Ø  Install and repair PC's and related hardware as needed.  Investigate hardware problems and performs minor system hardware and communication connection repairs. Perform basic diagnostics and testing


QUALIFICATIONS:


Ø  Knowledge of Operating Systems (Windows Server 2016/2019, Windows 10), laptop, desktops, peripheral devices, network technologies (LAN, VPN), IPAD, iPhone and androids. 


Ø  Experience with Microsoft Office Applications (Office 365). 


Ø  Knowledge of Active Directory and Azure environments


Ø  Microsoft MCP or A+ certification would be a plus


Ø  Ability to maintain a high level of confidentiality


Ø  Excellent verbal, written, and presentation communication skills for interaction with all levels of personnel both within and outside the company


Ø  Ability to maintain a high level of patience with users


Ø  Must be responsible and self-motivated


Ø  High level of decision-making ability


Ø  Strong organizational skills


Ø  Must be able to provide after-hours support on a rotating basis by carrying cell phone


Ø  Must be able to travel



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Job Description


Primary Duties and Responsibilities include but are not limited to:



  • Manage the day-to-day functions of using technology including, but not limited to, network, e-mail, and various software systems

  • Support of Macintosh (macOS and macOS server) and Windows (Desktop/Server) operating systems, iOS devices (iPads, iPods), Google Console, including knowledge for VMware

  • Ability to deploy software using Network/Server/MDM based software installation

  • Knowledge and Support of Workgroup Manager, Open Directory, Active Directory, and Google Console

  • Installation of all new desktop computers, servers, and computer related equipment (printers and other peripherals)

  • Installation and troubleshoot use of interactive teaching solutions (boards & projectors)

  • Repair and replace non-functioning computer equipment

  • Create, maintain and update all required computer images

  • Maintain and upgrade networking equipment as required

  • Install and support of software and updates as necessary

  • Maintaining software license compliance records

  • Support telephone system issues as necessary and facilitating repair requests

  • Maintain appropriate physical security and control on all computer assets

  • Maintain inventory records of all equipment (purchases, placements, repairs and final dispositions)

  • Maintain a working knowledge of all computer-related equipment in order to facilitate timely troubleshooting and repairs

  • Performing other duties as assigned.


Physical Demands:



  • Ability to read and communicate effectively with employees

  • Ability to apply common sense understanding to carry out instructions provided in either written, diagram or oral form

  • Work involves walking, talking, hearing, using hands to handle, feel or operate objects or controls, and reaching with hands and arms

  • Vision abilities required include close vision and the ability to adjust focus

  • May be required to push, pull, lift, and/or carry up to 60 pounds

  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions


Qualifications:



  • Bachelor's Degree in Computer Technology or related field or equivalent experience desired

  • Minimum two-year experience in computer hardware and software installation and maintenance desired

  • This position requires the ability to establish effective working relationships with all levels of staff


Salary $32k - 35k/year, based on experience


Company Description

We are a leading provider of technology solutions. Our full range of services and partnerships with industry leaders help companies work more efficiently and achieve better results through technology. Included in our expertise is our ability to provide managed technology services, network design, and data center solutions.


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Job Description


As our ideal candidate, you possess:


• Excellent analytical and communication skills


• Demonstrate appropriate levels of knowledge, skills, and abilities in an


IT Support role


• Ability to regularly deploy the highest level of quality technical support


Exceptional work ethic


• Customer service oriented


• Strong written and oral communication skills


• 2-5 years professional IT Support experience


 


Essential Duties and Responsibilities:


• IT support relating to technical issues involving Microsoft's core


business applications, as well as virtual environments built on Citrix,


Microsoft, and VMware


• Support services for Microsoft related technologies: Windows Server,


Exchange, SQL, SharePoint, etc.


• Support solutions for customers using technologies that meet their needs


• Support disaster recovery solutions


• Technical services and support at the TIER 1 level: helpdesk, break-fix,


active directory, customer line-of-business applications (ensure access


to programs only), connectivity and security


• Remote access solution implementation and support: VPN, Terminal


Services


• Mobile device integration


• System documentation


• Communication with customers as required: keeping them informed of


incident progress, notifying them of impending changes or agreed


outages


 


Additional Duties and Responsibilities:


• Improve customer service, perception, and satisfaction


• Ability to work in a team and communicate effectively


• Escalate service or project issues that cannot be completed within agreed


service levels


• Business awareness: specific knowledge of the customer and how IT


relates to their business strategy and goals


• Develop in-depth knowledge of the service catalog and how it relates to


customer’s needs


• Document internal processes and procedures related to duties and


responsibilities


• Responsible for entering time and expenses in ConnectWise as it occurs


• Understand processes in ConnectWise by completing assigned training


materials and blueprints on the ConnectWise University


• Work through project tickets and phases in ConnectWise as assigned by a


Project Manager


• Enter all work as service or project tickets into ConnectWise


• Review IT publications and online materials to remain up-to-date with


current and future technologies emerging in the industry


 


REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:


• Professional IT Certifications, such as: Microsoft MCP, Comp TIA A+,


Network +, Security + (one preferred, two or more better)


• Two-year degree in a related field (preferred)


• Working toward a two-year degree in a related field, or other two-year


degree


• Interpersonal skills: such as telephony skills, communication skills, active


listening and customer-care


• Diagnosis skills of technical issues


• Ability to multi-task and adapt to changes quickly


• Technical awareness: ability to match resources to technical issues


appropriately


• Service awareness of all organization’s key IT services for which support is


being provided


• Understanding of support tools, techniques, and how technology is used to


provide IT services


• Typing skills to ensure quick and accurate entry of service request details


• Self-motivated with the ability to work in a fast moving environment


• Interpersonal skills: telephony skills, communication skills, active listening


and customer care


• Technical acumen: ability to match resources to technical issues


appropriately


• Understanding of support tools, techniques, and how technology is applied


• Self-motivated with the ability to work in a fast-moving, customer support


in a customer site environment


• 2-5 years of professional experience as an IT Support Specialist


• Display a positive attitude towards complex challenges and problems


Comfortable with communicating with management, business, and


technical users


• Demonstrated ability to exercise judgement and work independently or as a


member of a team.


• Ability to adapt to changes in work priorities while managing expectations


and completing demands in a delivery-driven environment


• Ability to communicate effectively


 


PREFERRED EDUCATION AND EXPERIENCE:


• Professional IT Certifications, such as: Microsoft MCP, Comp TIA A+,


Network +, Security + (one preferred, two or more better)


• Two-year degree in a related field (preferred)


• Working toward a two-year degree in a related field, or other two-year


Degree


Company Description

Talent Group is a global leader in IT staffing solutions. We connect great companies with great people.


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