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Horizons Unlimited of San Francisco, Inc., established in 1965, is a community-based organization located in the Mission District, and offers substance abuse prevention, treatment, employment, entrepreneurial, and gender specific services, for Latino and other youth of color, ages 12 to 26, and their families, residing in the Mission District and the city and county of San Francisco.

Position Title: Program Director, Treatment and Gender Specific Programs Reports To: Executive Director

Position Description: As part of the leadership and management team at Horizons, the Program Director, Treatment and Gender Specific Programs, works closely with our Clinical Director and is responsible for the overall programmatic and fiscal management, oversight, planning/coordination, staffing, supervision, implementation, and evaluation of the Agency’s Medi-Cal certified, Substance Use Disorder (SUD) Outpatient Treatment, Mental Health, and Gender-specific Programs, specifically: Females Against Violence (FAV) and Jovenes Education and Empowerment Program (JEEP). In partnership with the Executive Director and Program Director, Prevention and Employment, this position will participate in funding source and other city-wide Steering/Advisory Board Committees, provide internal and external leadership and interfacing, and help chart Horizons’ future growth and strategic response to an ever-increasing demand for the Agency’s services.

PRIMARY DUTIES AND RESPONSIBILITIES

Program/Contract Planning, Development, Implementation, Management, and Evaluation:

• Responsible for the planning, development, implementation, monitoring, and evaluation of the SUD Outpatient Treatment, Mental Health and Gender-specific contracts, programs, budgets, and staff.

• Develop funding source Workplans and Contract Renewals and monitor program activities on a regular basis to ensure activities are aligned and in compliance with proposed services, objectives are met, and program staff is on track to meet goals.

• Identify best practices and create systems to ensure that services are designed and implemented in accordance with respective contract/funding source requirements goals and objectives.

• Oversee, monitor, and track current program evaluation measures, as well as develop new program evaluation frameworks to assess the strengths of the program and to identify areas for improvement.

• Track and monitor staff data entry in the AVATAR, CMS and CalOMS database system for compliance and satisfactory progress with performance objectives.

• Collect, review, and analyze statistical data for use in reports, proposals, presentations, and evaluation.

• Draft monthly, quarterly, and annual program reports to demonstrate achievement of goals.

• Report evaluation findings to Executive Director and recommend changes to enhance the program.

• Plan and execute weekly staff meetings to maintain staff rapport, disseminate programmatic/agency related information, team build, and monitor progress.

HORIZONS UNLIMITED OF SAN FRANCISCO, INC.

• Consistently attend all funding source meetings, trainings, and events to stay current on all contractual related matters.

• Other duties assigned by the Executive Director.

Administrative/Staffing/HR:

• In consultation with the Executive Director, recruit, interview, and hire program staff/consultants.

• Draft Memorandum of Understanding for all consultants and ensure all hiring paperwork is completed for employees.

• Implement the Agency’s human resources policies, procedures and practices of the organization.

• Ensure that all program staff and consultants receive an appropriate orientation to the organization and the programs.

• Supervise program staff and cultivate a culture of learning and empowerment through ongoing guidance, coaching, training, direction, input, and feedback to keep morale high, promote inclusion and collaboration, ensure delivery of high quality programs, and foster productivity.

• Develop and implement a system to evaluate the skill, experience, and professional development needs of all staff.

• Establish and implement a professional development program to address employee experience and skill gaps.

• Work with staff to develop objective performance measurements across all programs, to ensure consistent, high-quality evaluation and goal setting for all employees.

• Instill a sense of accountability among team members by modeling oversight of individual and organization performance standards.

• Actively interface with clients and other stakeholders to gain community support for the program and to solicit input for program improvement/enhancement.

• Liaise with other managers to ensure effective and efficient program delivery.

Minimum Qualifications:

• Must be CAADE or CCAP certified with 3-5 years Management/Supervisory experience.

• Experience providing SUD Outpatient treatment services in a professional setting.

• Proven track record of designing, writing, securing, implementing, and managing grants for programming.

• Highly analytical, forward thinking, with an acute attention to detail.

• Proven ability to lead a team towards success and reach required goals and obligations on a consistent basis.

• Superior record with meeting deadlines and juggling multiple tasks and projects.

• Outstanding communicator with an aptitude for public speaking, training, and partnership building.

• Ability to exercise tact and diplomacy in a variety of settings.

• Successful in roles requiring a high level of discretion, professionalism, and leadership.

• Demonstrated ability to interface with high level departmental and community leaders, and represent the agency and programs at local and national conferences, conventions, town halls, and other events.

• Able to maintain confidential, accurate, and complete records including documentation of daily activities; monthly and quarterly reports, etc.

• Proficient with Word, Excel, PowerPoint, etc; Mac platforms.

HORIZONS UNLIMITED OF SAN FRANCISCO, INC.

• Must be able to work evenings, on weekends, and before normal business hours (10:00am-6:30pm) for events, outreach, trainings, and to meet deadlines.

• Must be able to pass a Department of Justice background check and clear a TB test before first day of employment.

• Ability to use personal vehicle and adherence to agency insurance requirements.

• If in recovery, must be clean and sober for a minimum of 2 continuous years.

• Willing and able to commit to a 3-5 year tenure at the agency.

Desired Qualifications:

• Master’s Degree and a minimum of 5-7 years of progressive Senior Level Management/Supervisory experience.

• Experience managing Medi-Cal certified SUD Treatment programs.

• Experience developing grant proposals to ensure continuous delivery and expansion of services.

• Committed to, and passionate about, issues facing Latino youth, and other youth of color, and their families.

• Bilingual English/Spanish desirable.

Compensation and Benefits This is a full-time, permanent, salaried, and exempt position after successful completion of a 6-month probation period. Eligible for benefits (medical, dental, vision plan, accidental life and AD&D insurance) on the 1st of the month following 1 full month of continuous employment. Other benefits include paid vacation, sick leave, and holidays and opportunities for professional development and continued learning. The annual salary for this position is $60,587-$70,190.

Horizons Unlimited of San Francisco, Inc. is an equal opportunity employer, and does not discriminate on the basis of race, culture, age, disability, gender, or sexual orientation. Women and People Of Color Are Encouraged To Apply.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

HORIZONS UNLIMITED OF SAN FRANCISCO, INC. 

Horizons Unlimited of San Francisco, Inc., established in 1965, is a community-based organization located in the Mission District, and offers substance abuse prevention, treatment, employment, and gender specific services, for Latino and other youth of color, ages 12 to 26, and their families, residing in the Mission District and the city and county of San Francisco.

Position: Mental Health Case Manager, EMIC Behavioral Health Services Reports to: Program Director, Treatment and Gender Specific Programs

Program Summary: The EMIC Behavioral Health Services offered at Horizons provides culturally affirming, population focused, mental health services for TAY youth, ages 16-24, and/or their families. Services include outreach and engagement to raise awareness about the program and services, screening and assessment, wellness activities/groups, individual and group therapeutic services, and case management. This position will serve as the hub for service enrollment, engagement, and coordination; receiving referrals, conducting screenings, connecting clients and/or their family members to both on and offsite services including therapy, faciliate wellness groups, and providing case management to clients which includes direct assistance in gaining access to services, coordination of care, and linkage to appropriate services.

Duties and Responsibilities:

• Conduct outreach activities for the purposes of engaging youth in mental health services, including the development of outreach materials and plans.

• Coordinate and oversee the referral process.

• Conduct client screening/intake to ensure that all individuals are adequately and appropriately served according to their individual needs.

• Complete case management assessment on all clients entering caseload and consistently monitor progress.

• Provide on-going supportive and/or case management functions in accordance with the problems, needs and strategies identified within the case plan in order to help the clients achieve the stated goals and objectives. This includes communicating regularly with schools, probation officers, social worker, family members and other caregivers, regarding client’s treatment progress, etc., when appropriate.

• Document and maintain up to date client files while ensuring confidentiality, according to clinical procedures.

• Act as an advocate for clients and families to ensure service delivery.

• Develop and facilitate wellness groups and activities.

• Accumulate knowledge of, and coordinate services with other providers, when appropriate.

• Connect families with needed and available community resources, follow-up with clients and agencies as appropriate to document use/success of referral.

HORIZONS UNLIMITED OF SAN FRANCISCO, INC.

• Participate in continuing education activities/trainings, remaining knowledgeable in area (s) of expertise.

• Attend weekly interdisciplinary clinical meetings with clinical staff and bi-weekly individual supervision meetings with the Clinical Director.

• Adhere to agency policy, procedures and the professional code of ethics.

• Other duties as assigned by Supervisor.

MINIMUM QUALIFICATIONS:

• BA in Social Work and/or related field and/or a minimum of 2+ years working with at risk youth and their families.

• Knowledge and skills in community based behavioral health care (mental health) and case management experience.

• Experience conducting screenings and keeping client case notes.

• Adept in case plan development and tracking.

• Able to develop and facilitate mental health related wellness groups.

• Must be detail oriented, deadline driven, and able to work independently and take initiative.

• Bilingual (Spanish/English).

• Knowledge of youth service providers in San Francisco preferred.

• Knowledge of clinical treatment, healing arts, intervention techniques, and approaches to youth development, behavior modification, harm reduction, etc.

• Experience working with youth within the juvenile justice system, youth with disabilities, youth with co-occurring disorders, and/or gang-affiliated, etc.

• Able to maintain confidential, accurate, and complete records including documentation of daily encounters; progress notes; weekly and monthly reports, etc.

• Excellent organizational, communication, written, and verbal skills.

• Ability to work as a member of a team and willing to be flexible (that may include working evenings).

• Must be able to pass a Department of Justice background check and clear a TB test before first day of employment.

• This position is under the collective bargaining agreement with SEIU 1021 and in such is subject to enrollment.

• If in recovery, must be clean and sober for a minimum of 2 continuous years.

Compensation and Benefits This is a full-time, permanent position after successful completion of a 6-month probation period. Eligible for benefits (medical, dental, vision plan, accidental life and AD&D insurance) on the 1st day of the month following 1 full month of continuous employment. Other benefits include paid vacation, sick leave, and holidays. The hourly wage ranges from $21.25 to 24.62.

HORIZONS UNLIMITED OF SAN FRANCISCO, INC.

Horizons Unlimited of San Francisco, Inc. is an equal opportunity employer, and does not discriminate on the basis of race, culture, age, disability, gender, or sexual orientation. Women and People Of Color Are Encouraged To Apply.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

HORIZONS UNLIMITED OF SAN FRANCISCO, INC.