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LMSW Licensed Master Social Worker, Manager of Social Work

What makes this Manager of Social Work role an outstanding opportunity:

• Grab your slice of happiness! This area is synonymous with work/life balance and having the best of the city and the great outdoors!


• One of Metro Atlanta's Top Workplaces for the 7th year in a row!


• Ranked in the Top 10% in the nation by CareChex® for Stroke Care, Cancer Care, Pneumonia Care and Surgical Care, the System is the recipient of numerous accolades.

Manager of Social Work LMSW Overview:

• Seeking a Manager of Social Work (LMSW) with a passion for being part of a collaborative and talented team.


• Responsible for the provision and oversight of medical social work services to patients receiving care in the hospital setting.


• As the Manager of Social Work you will assesses the social, psychological, cultural, environmental, and financial situation, as well as disposition needs for each referred patient.


• Ability as a Licensed Master Social Worker to collaborate with patients, families, healthcare team members, and community agencies to develop and implement plans to address identified needs.


• Proven track record for evaluating effectiveness of plans and initiating change as needed. Use of crisis intervention, a problem solving model, community organization, and advocacy skills in identifying needs and resources in the hospital and community.

Minimum Requirements for Licensed Master Social Worker Manager:

• LMSW - Licensed Master's Social Worker required. LCSW strongly preferred.


• Case Management Certification recommended


• A minimum of 5 years of social work experience and 1 year experience in a hospital, agency or institution providing related health care services. 2 years of demonstrated leadership in a formal management position.

We are actively interviewing for this rewarding opportunity! Please apply below. Ina Phillip is managing this search and will be in touch with all qualified candidates right away!

Key Qualifications
Patient Types
Adult, Pediatric, Geriatric

Licenses & Certifications
BLS, CA License, CCM, RN, LCSW

Minimum Education
Bachelors, Masters

Years of Experience
3+ years

Schedule Details
Day, 5 days/week, 8 hour shifts

Care Settings
Urgent

Benefits
Relocation assistance, Travel Reimbursement, Sign on bonus, Education Reimbursement, Onsite Fitness Center, Professional development opportunities, Full benefits , 401k

About this Company
We are a full-service 420-bed, not-for-profit, acute care, medical and surgical hospital. Serving the community for 60 years, our is the preeminent healthcare facility for our district’s nearly 1.2 million residents.

We're a Level II trauma center, Advanced Primary Stroke Receiving Center, STEMI center and Baby-Friendly facility. We receive more than 218,000 patient visits each year, deliver 5,400 babies and treat nearly 1,000 trauma patients.

Located just 60 miles north of Los Angeles, the Antelope Valley is one of Southern California’s fasted growing communities.

Overview
REQUIRED LICENSURE(S)/CERTIFICATIONS
• Current California Registered Nursing License (Required)
• Current Certification of Case Management (CCM) (Strongly Preferred)
• Current California Licensed Clinical Social Worker or Registered Nurse License (Required)

MUST-HAVES/WHAT YOU NEED TO KNOW
• Valid California Registered Nurse license
• Minimum of three years of experience of acute care hospital case management is required.
• "We need someone with previous in hospital director experience for this position."
• Minimum of 3-5 years' experience in supervisor or administrative setting required
• Current California Licensed Clinical Social Worker or Registered Nurse License (Required)
• Knowledgeable about CMS, Managed Care, California Medi-Cal guidelines and California Health Benefit Exchange Regulations

JOB RESPONSIBILITIES
• Accountable for Patient Care Coordination activities including system-wide Case Management and Discharge Planning.
• Aligns Case Management with client's strategic and operational objectives.
• Develops, monitors and evaluates Case Management Metrics (InterQual).
• Initiates data-driven process improvements.
• Optimizes efficient Case Management roles and processes.
• Integrates managed care contract criteria into overall Case Management functions.
• Maintains Case Management regulatory compliance to include CMS, Total Joint Commission and California State Regulations.

POSITION SUMMARY
• Under the direction of the Chief Nursing Officer (CNO) or designee, the Case Management Director develops and implements case management programs, including utilization review, intake or discharge planning, and managed care contracting.
• Evaluates patient care data to ensure that care is provided in accordance with clinical guidelines and organizational standards.
• Seeks treatments that balance clinical and financial concerns with the family’s needs and patient’s quality of life.
• Contributes to the development of strategic planning for the program to ensure coordination of goals and targets for both the clinical operations and the organization’s.
• Guides and is fully accountable for all department activities to support hospital wide strategic objectives.

Program: The Richard M. Cohen Residence

Reports To: Program Director

Schedule: 30 hours per week, M-F

Compensation: Salary commensurate with experience and qualifications

About the Organization:

Dolores Street Community Services (DSCS) nurtures individual wellness and cultivates collective power among low-income and immigrant communities to create a more just society. As a multi-issue, multi-strategy organization, we work to improve lives on an individual level as well as affect broader social change by engaging in advocacy and community organizing. We work together across programs to address homelessness, lack of affordable housing, and advance housing rights, immigrant rights and workers' rights in order to meet the complex needs of our communities and collectively address the root causes of suffering and injustice.

The Richard M. Cohen Residence, a program of Dolores Street Community Services, is a 10 unit state-licensed RCF-CI (Residential Care Facility for the Chronically Ill) that houses formerly homeless adults with disabling HIV/AIDS. Some residents are also affected by other physical health conditions, mental health diagnoses, and/or current or past drug use.

Job Summary:

The Social Work Case Manager provides therapeutic support and case management to residents for maintaining and improving their health and well-being, as well as providing support and training to staff around psychosocial issues. The position is also an integral member of the Cohen Residence management team and provides administrative support to the program.

Duties and Responsibilities

• Collaborate with R.N. Case Manager and other staff and community providers to ensure residents' service needs are met


• Meet weekly with individual residents to ensure service needs are met, and support is provided to empower residents to achieve their goals


• Provide ongoing assessment of residents' psychosocial and mental status, delivering education, counseling, advocacy, or referrals to community services as appropriate


• Document interventions with residents to ensure all staff are informed of service plans and licensing requirements are met


• Communicate pertinent clinical and psychosocial information to appropriate staff members as needed and during weekly staff meetings


• Provide education and training on clinical/ psychosocial issues to staff and residents


• Provide conflict resolution, crisis intervention and de-escalation as needed with residents


• Work with residents who have behavioral issues that put their service plan at risk and/or disturb the community, and offer assistance with how to cope with these issues and maintain their housing


• Track resident information and keep up to date items such as income, health insurance, and eligibility for social services


• Provide consultation to Program Director regarding the appropriateness of potential new residents including: review of medical/ mental health records, consultation with providers, and direct assessment of applicant


• Perform comprehensive psychosocial assessment and develop Individual Services Plan for each new resident within 7 days of admission. Continue to review and revise service plans quarterly for each resident.


• Work with R.N. Case Manager to support residents in completing end-of-life planning (i.e. establishing Power of Attorney for Finances and Health Care)


• Maintain compliance with RCF-CI regulations related to psychosocial documentation including Individual Service Plan and mandated reporting


• Organize residents around advocacy efforts on issues affecting them when appropriate


• Maintain records and provide data to Program Director for contract compliance and reporting to funders.


• Coordinate new resident move-ins with Program Director, Facilities Manager & RN Case Manager


• Collaborate with Activities Coordinator to encourage increased socialization for residents


• Engage community in fundraising and development activities


• Other duties as assigned

Qualifications, Experience and Skills

• At least two years direct service and/or clinical experience


• Masters in Social Work or a related field preferred, but not required


• Previous experience working with individuals living with HIV/AIDS, mental health issues, and/or drug use


• Experience working effectively with diverse cultural and ethnic backgrounds


• Working knowledge of Harm Reduction principles


• Flexible, positive, solution-focused attitude with attention to self-care


• Able to hold boundaries and set limits with challenging behaviors


• Experience navigating public benefits such as Social Security/MediCal/ MediCare Part D


• Ability to work independently to plan and carry out job responsibilities, as well as to work as a member of a multi-disciplinary team


• Experience with residential or housing settings/systems (i.e. SF Housing Authority) desired


• Experience facilitating creative arts/positive health/psycho-education groups or training/ program development desired


• Ability to comply with state licensing requirements including: provision of current Health Screening, T.B. Clearance, and Criminal Background Clearance.

Dolores Street Community Services is an equal-opportunity employer and seeks applicants of the greatest diversity possible, including women, people of color, queer individuals, persons with disabilities, including HIV, and formerly incarcerated individuals.

SUMMARY OF RESPONSIBILITY:

This position will be responsible for providing advanced clinical social work services, care management and community resource coordination to a high risk, complex panel of patients. The SWCM plans, organizes and implements interventions and services to patients and their families. Identifies barriers which impact optimal patient functioning and addresses to ensure patients’ needs are met and actively participates in initiatives.

Essential Functions:

• Has a working understanding of patient care delivered in the ambulatory setting and also values the vision and strategies of Population Health to become more accountable for better care, better experiences and reduced healthcare costs for the populations being served


• Utilizes comprehensive psychosocial assessments to screen and accept appropriate referrals. Incorporates medical, psychological, interpersonal/social, economic, cultural, emotional and systemic factors in assessment.


• Collaborates with PCP, RN CM, and other members of the health care team, including continuum of care settings and community. Collaboratively formulates a comprehensive individualized care plans with appropriate and realistic interventions. Plan of care includes plans, goals and timeframes for outcomes. Continually monitors patient/family response to plan of care and revises the care plan as indicated.


• Pro-active management and follow-up (home visits and by telephone) according to care plan that includes incorporation of self-care and shared decision making in all aspects of patient care. Goals are prioritized based on assessment and available resources.


• Documents all assessments, interventions, hand off communications per Care Management standards.


• Coaching patients in the development of self-management goal setting and behavior change skills for attaining their goals. Uses validation, empathy and listening skills to engage patient/family in order to decrease stress and to facilitate the implementation of the care plan


• Safely performs and documents social work treatment incorporating social work standards, i.e. individuality, confidentiality, self-determination, patient participation, cultural diversity, and respect for human dignity.


• Has a thorough knowledge of community resource and insurance coverage and managed care parameters. Develops and maintains knowledge and understanding of hospital and community resources and facilitates use of most appropriate level of car to conserve patient, hospital and payor resources.


• Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior. 


• Cultivates positive relationships with all patients, customers, guests, and members of the care team.


• Attends required meetings and participates in committees as requested and assists with special projects as needed.


• Serves as an advanced clinical consultant and educator to care teams regarding bio-psychosocial components of illness, disability, hospitalization, resource and outcomes management. Acts as a resource to providers regarding care planning activities and all issues that may affect resource utilization and reimbursement along the care continuum


• Provides community service linkage and advocacy in accordance with the patient centered care plan. Performs functions including information and referral services, linkages and resource/outcomes management among appropriate acute care resources as well as community-based organizations.

Other Functions:

• Performs other duties as assigned.

The duties listed above are intended only as illustrative of the various types of work that may be performed.  The omission of specific statements of duties does not exclude them from the position if the work is similar or a logical assignment to the position.

QUALIFICATIONS AND COMPETENCIES:

• Master’s Degree in Social Work; LCSW required


• Three or more years of experience in Medical Psychiatric or Health Care setting, preferably in a care coordination or navigation role.


• Excellent organizational skills required, with the ability to communicate and work collaboratively with all levels of staff, payors, providers and office staff, and effectively utilizing all resources available.


• Must be adaptable to unpredictable situations in a patient care setting while effectively managing assigned duties with precise attention-to-detail, accuracy and follow through, with minimal supervision.


• Maintains strict confidentiality with patient information in a professional manner. 


• Ability to use computer software and Microsoft Office applications, including Excel spreadsheets, is required.


• Understanding of nationally recognized standards of care, managed care methodologies, and an awareness of dynamics occurring within the healthcare delivery system are key components of this position.       


• Ability to perform job with integrity and values consistent with the organization’s Mission, Core Values and Standards.


• May be required to work embedded within provider practice as patient needs and volume dictate.

• Ability to travel to hospitals, skilled nursing facilities, patients’ homes, and other sites where patients receive care (as indicated by patients’ needs).


• Knowledge of risk assessment, health status indicators, multicultural factors, and community health issues.


• Skill in collaborating with colleagues, providers, and patients to assess health needs of specific populations, developing strategies and specific programs to address these issues, and making presentations.


• Must possess excellent interpersonal skills, with a flexible and creative approach to problem solving.  Ability to facilitate discussion and build consensus.


• Excellent communication skills both written and verbal, and an ability to listen and be assertive, as required.  Ability to communicate effectively with variety of internal and external groups.


• Skill in diagnosing and treating complex clinical cases as consultant to other providers.


• Skill in staying on top of trends in medical field serving as proficient role model.


• Ability to analyze complex data and draw conclusions needed to develop clinic policy and procedures.


• Demonstrated ability of working effectively as a patient of an interdisciplinary team, displaying good, clinical judgment and decision-making skills. 


• An ability to work independently is essential.

PHYSICAL AND MENTAL REQUIREMENTS:

The Physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to work long hours – over eight in a work day, and over 40 in a work week as necessary;


• Regularly required to use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; and talk or hear. 


• Frequently is required to walk and sit. 


• Occasionally required to stand; climb or balance; and stoop, kneel, crouch or crawl. 


• Ability to lift and/or move up to 20 pounds. 


• Vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. 


• The dexterity necessary to utilize a computer keyboard on a regular basis is essential.

Recovery Care Manager

SUMMARY:

Providing outstanding resource coordination and planning for persons experiencing homelessness. Responsible for partnering with guests to develop an ISP (Individual Service Plan) for health care that leads to stability and recovery, maintaining accurate records and HMIS documentation, and providing appropriate referrals and linkages to supportive services that lead to ending homelessness.

RESPONSIBILITIES:

· Coordinates clinical care for individual guests to ensure adherence with flow of services as outlined in Bridge guidelines and care management policies

· Collaborates with other clinical staff to assist with assessment

· Partners with the guest to develop ISP (Individual Service Plan), discharge planning and appropriate housing placement

· Meet with each guest on active case load weekly for one-on-one development of care and monitoring of documentation and charting requirements that support services provided and referred.

· In collaboration with the team, facilitate the guest progress through an efficient and effective manner

· Monitoring the level of care according to guest’s needs and influencing the progression of care, facilitating the guest’s navigation and proposing an appropriate transition plan and serves as an advocate for the guest throughout the entire stay at the Bridge

· Identify potential barriers to the progression of care and makes referrals for other services as needed

· Collaborate in real-time with staff to confirm treatment goal, ISP and clinical mileposts used to advance the ISP

· Demonstrate pro-active influence in ISP and progression of care while advocating on behalf of the guests

· Completes audits to assess HMIS documentation requirements

· Promote adherence to clinical protocols through collaboration with the team

· Interact with point-of-care coaching and staffing for documentation improvement and observance of quality

· Identify complex psychosocial or continuing care needs that may present obstacles for transition or discharge

· Work in tandem with staff to monitor complex discharge plans and collaborates to resolve challenges

· Function as a member of Care Management team ensuring appropriate coverage as indicated by the needs of the department

· Ability to use electronic software applications related to care management activities.

IMPORTANT QUALITIES:

· Compassion:

o This position works with people who are in stressful and difficult situations. To be effective, one must have compassion and empathy for their clients.

· Interpersonal skills:

o Being able to work with diverse groups of people is essential for this position. One need strong people skills to foster healthy and productive relationships with their clients, partners, and staff.

· Listening skills:

o Clients talk to social workers about challenges in their lives, listing and understand their needs.

· Organizational / Time Management skills:

o Must be able to work independently and be accurate, concise, and detail oriented. Strong organizational and time management skills are a must.

· Problem-solving skills:

o One will need to be able to solve practical and complex issues and deal with a variety of variables in situations.

QUALIFICATIONS:

· Bachelor in Social Work or related field

· Three to five years experience in care management preferred, with work history for services to persons experiencing homelessness, or equivalent preferred

· Word, Excel, Access and Outlook experience

· LMSW, LBSW (preferred), or MSW. Must be licensed in Texas.

WORK ENVIRONMENT:

This position requires extensive interaction with the homeless population we serve. It requires standing, sitting and walking. Extensive use of a computer.

BENEFITS:

Employees enjoy: Company paid Health and Dental insurance as well as company paid life insurance and short and long term disability. PTO, 401k with match, and vision.

To apply, send your resume and cover letter. No phone calls, please

The Bridge is an adult homeless recovery center providing meals, shelter, primary and behavioral health care, job placements and housing services to adults experiencing homelessness. Envisioned in the early 2000's by homeless advocates, including then-Homeless Czar Mike Rawlings, The Bridge opened in 2008 as a privately managed collaborative project built by the City of Dallas and funded by public and private donations. In FY17, The Bridge served 8,646 individuals experiencing homelessness, which accounts for 85 percent of Dallas County's homeless population.
In a city with a homeless population of 5,000, The Bridge has become an internationally recognized model for adult homeless recovery focused on the treatment of mental illness and addiction. The Bridge is the only homeless recovery program in Dallas open to all adults, providing the homeless a safe and secure environment for growing in self-determination 24 hours each day, 365 days a year.

The Social Work (SW) Case Manager, in collaboration with members of the inter-disciplinary healthcare team, leads the development and implementation of the multidisciplinary plan of care for patients, determining appropriate patient status and level of care; ensuring effective quality and cost-efficient outcomes by performing concurrent and retrospective case review, and supervising the provision of the discharge plan of care. This position functions as the key linkage between the physician, staff, and hospital leadership in the day-to-day management of appropriate and efficient patient care and functions as an advisor to the physician with accountability to escalate cases to the Medical Director (as necessary) to ensure the provision of appropriate and effective patient care.

EDUCATION:
Master's degree from an accredited School of Social Work required

EXPERIENCE:

• Prior work experience in a health care environment is required. Acute care hospital experience or recent internship strongly preferred


• Experience working efficiently with multiple computer applications in a fast paced work setting


• Experience in demonstrating leadership skills and inter-disciplinary collaboration preferred.

PREREQUISITE SKILLS:

• Must have the ability to read, write, and follow English verbal and written instructions, and have excellent oral and written communication, interpersonal, problem-solving, conflict resolution, presentation, time management, and positive personal influence and negotiation skills.


• Leadership skills to delegate, functionally supervise, provide direction/guidance to staff and hold others accountable are required.


• Must have the ability to work independently with a minimum of direction, anticipate and organize work flow, prioritize and follow through on responsibilities.


• Must have strong clinical assessment and critical thinking skills necessary to provide utilization review/discharge planning services appropriate to patients with complex medical, emotional and social needs.


• Strong attention to detail and accuracy is required.


• Must have the ability to work in a high volume case load environment and deal effectively with rapidly changing priorities.


• Demonstrated ability to work constructively with a broad spectrum of health care professionals is required.


• Must be assertive and creative in problem solving, system planning and management.


• Proficient computer skills are required including use of Electronic Health Record and other IT applications.


• Must be effective as both a team member and a leader.

KNOWLEDGE:

• General knowledge of supervisory principles/applications is required.


• Must have a working knowledge of disease processes, current treatments and their physical and psychosocial sequelae.


• Knowledge of individual and family development over the life span is required.


• Knowledge of the influence of cultural and spiritual values on health care is required.


• Basic knowledge of applicable laws, regulations, and accreditation guidelines (e.g. CMS, DHS, Joint Commission, EMTALA) is required.


• Basic knowledge of government and private insurance benefits (e.g. Medi-Cal, Medicare, DRGs, managed care, capitation), including reimbursement requirements is needed.


• Must know child, elder and dependent adult and domestic violence reporting requirements.


• General knowledge of available health care and community resources appropriate for populations served is required, broad/in-depth knowledge is preferred.


• Working knowledge of Inter-Qual criteria.

LICENSE/REGISTRATION CERTIFICATION:

• BLS-HP certification required

About BANYAN

BANYAN Medical Services is innovating digital healthcare with revolutionary solutions for greater care, better patient outcomes, increased efficiency, and lowered expenses. BANYAN has been improving access to patient and treatment information, collaboration between physicians, and streamlining the healthcare process. BANYAN’s solutions and services can be used in varied medical locations from surgical suites to labs.

AURA Virtual Care Delivery Platform has been the keystone solution from BANYAN, leading the pack in transforming healthcare.

Our Mission

BANYAN Medical Services is dedicated to being a leader in transforming healthcare.

 A hospital client of ours is seeking a Manager of Social Work. This is a Permanent, Full Time position. 

JOB DESCRIPTION

• The Social Work Manager will help oversee the daily operations for the Care Coordination Department. They will serve as.a resource & provide leadership assistance to achieve departmental goals.


• Supervise 13 Social Workers and Co-lead department with RN CM Manager


• Must have extensive experience in the areas of discharge planning, crisis intervention, and community resources


• Will provide leadership assistance to the Director to achieve departmental goals including LOS & readmission reduction initiatives


• Must have working knowledge of hospital operations


• Requires excellent leadership skills & ability to interact well across departments and the facility

 

QUALIFICATIONS

• Requires at least 5 years of clinical experience as a licensed social worker in an acute care setting with a minimum of 3 years of experience in case management or discharge planning.


• Required- New York state LCSW or LMSW 


• Required- Minimum of 2 years of supervisory experience in hospital setting

R.A.M. Healthcare Consulting Group, Inc. – Quality, Service, & Integrity

R.A.M. Healthcare Consulting Group has over two decades of combined experience providing consulting services to hospitals throughout the United States. R.A.M HCG has built a solid reputation providing superior customer service and client satisfaction. With quality, service, and integrity as our core values, we specialize in staffing for hospitals nationwide. Our success begins with the right people—a highly trained staff and quality healthcare specialists. We are proud of our consultants and stand by them 100%. We also constantly invest in our staff and provide a great work environment and best-in-class benefits.

Find out more about us: www.ramhcg.com

overview

REQUIRED LICENSURE(S)/CERTIFICATIONS: • Current California Registered Nursing License (Required) • Current Certification of Case Management (CCM) (Strongly Preferred) • Current California Licensed Clinical Social Worker or Registered Nurse License (Required) MUST-HAVES/WHAT YOU NEED TO KNOW: • Valid California Registered Nurse license • Minimum of three years of experience of acute care hospital case management is required. • "We need someone with previous in hospital director experience for this position." • Minimum of 3-5 years' experience in supervisor or administrative setting required • Current California Licensed Clinical Social Worker or Registered Nurse License (Required) • Knowledgeable about CMS, Managed Care, California Medi-Cal guidelines and California Health Benefit Exchange Regulations JOB RESPONSIBILITIES: • Accountable for Patient Care Coordination activities including system-wide Case Management and Discharge Planning. • Aligns Case Management with client's strategic and operational objectives. • Develops, monitors and evaluates Case Management Metrics (InterQual). • Initiates data-driven process improvements. • Optimizes efficient Case Management roles and processes. • Integrates managed care contract criteria into overall Case Management functions. • Maintains Case Management regulatory compliance to include CMS, Total Joint Commission and California State Regulations. POSITION SUMMARY: • Under the direction of the Chief Nursing Officer (CNO) or designee, the Case Management Director develops and implements case management programs, including utilization review, intake or discharge planning, and managed care contracting. • Evaluates patient care data to ensure that care is provided in accordance with clinical guidelines and organizational standards. • Seeks treatments that balance clinical and financial concerns with the family's needs and patient's quality of life. • Contributes to the development of strategic planning for the program to ensure coordination of goals and targets for both the clinical operations and the organization's. • Guides and is fully accountable for all department activities to support hospital wide strategic objectives.