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Job Title: Case Manager

Location: San Francisco, Tenderloin

Program: The Forensic Housing Program (FHP)

Classification: Full Time Non-Exempt with Benefits

Reports to: Sr. Program Manager

Salary: $23.24-$23.74/HR based on a 37.5 HR Work Week

(Depending on education, experience, and language capacity)

Benefits: Medical, Dental, Vision, Retirement Plan

Agency Overview:

LSS of Northern California (LSS) is a Non-Profit agency providing services in supportive housing and money management. LSS responds when people become vulnerable because of homelessness, mental illness, substance use or disaster. Providing support services and compassionate guidance, we help individuals and families to stabilize their lives and become self-sufficient.

Program Description:

The Forensic Housing Program (FHP) provides transitional supportive housing in collaboration with local city and county programs. The goal of the program is to ensure immediate access to housing and supportive services to post-incarcerated homeless persons living with HIV/AIDS in San Francisco, with the longer term objective of access to safe, decent and affordable permanent housing. The program provides coordinated case management support to help these individuals better stabilize their lives. Additional program services include housing advocacy, money management services, linkages to HIV prevention, access to benefits counseling/advocacy, workshops/groups focused on teaching basic life skills, access to medical care, access to oral health care, and access to behavioral health services targeting post-incarcerated individuals living with HIV/AIDS in the city and county of San Francisco. This hotel is a 51 unit SRO building in the Tenderloin with 30 units dedicated to this program.

Essential Duties and Responsibilities:


  • Provide case management and social service coordination for program participants including assessments, crisis intervention, harm reduction, and client advocacy.

  • Implement individual service plans in conjunction with the client, program and community case manager.

  • Assist program participants in securing appropriate independent permanent housing, including help with gathering necessary documentation, help filling out applications, help filing appeals, and working with city programs or private landlords.

  • Identify program participants in need of services and maintain awareness of their overall health status.

  • Promote self-sufficiency and independence as appropriate.

  • Facilitate and coordinate money management services in conjunction with the referring case manager.

  • Observe client confidentiality & HIPAA protocols.

  • Maintain the program's standard of documentation of case management services; keep accurate records, files, correspondence & statistics in both written form and via data entry.

  • Maintain a strength-based perspective.

  • Treat others with respect and courtesy, striving for open and honest working relationships.

  • Maintain high ethical standards when dealing with others.

  • Demonstrate good judgment and common sense.

  • Prepare reports and presentations of information as required.

  • Serve as liaison/advocate with outside social and health agencies.

  • Provide current information and referrals regarding services and community resources to residents and staff through case management, program meetings, groups, and staff meetings.

  • Work in collaboration with other on-site staff to facilitate community relations, provide guidance and conflict resolution as needed.

  • Attend and participate in participant, program, and agency meetings and trainings as assigned.

  • Work with FHP Program Coordinator to conduct activities and events for all program participants.

  • Evening hours may be required to assist with particular events from time to time.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Bachelor’s degree and 2 years’ experience providing direct support services to vulnerable populations, preferably in the non-profit or public sector; or equivalent combination of education and experience. Bachelor’s degree in Social Work or related field preferred.

  • Demonstrated experience working with individuals from diverse social and ethnic backgrounds, especially those who are homeless, formerly homeless, or have been at risk of being homeless.

  • Ability to work independently, make effective decisions and utilize supervision as needed.

  • Ability to work collaboratively in a team setting.

  • Ability to multi-task and set priorities.

  • Strong communication, writing and analytic skills.

  • Experience with using Motivational Interviewing and Harm Reduction counseling techniques preferred.

  • Experience in addressing the areas of substance abuse, chronic mental and physical health issues in the homeless and formerly incarcerated population.

  • Experience working with people living with HIV/AIDS.

  • Experience providing social services in a residential setting preferred.

  • Experience working collaboratively with other agencies.

  • Literacy and experience in using computer software such as Web Browsers, MS Outlook/Word/Excel, and other database programs.

  • Bilingual (English/Spanish) a plus.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to use hands to hold objects, writing instruments, or files; and talk, hear and smell. The employee is occasionally required to stand, walk, sit, reach with hands and arms, and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. organization’s accounting staff.

The employee may be required to travel to locations within the regional areas of LSS. This may require standing in lines and while traveling the employee may be exposed to vibration while driving a car. While performing the duties of the job, the employee may occasionally travel outside in varied weather conditions.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

San Francisco Fair Chance Ordinance:

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Lutheran Social Services is an Equal Opportunity Employer.


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Position: Case Manager – CalWORKs Program

Bilingual: English and Spanish or English and Cantonese Required

Classification: Non-exempt

Work Schedule: Full-time (40 hours per week, may require evening, night and/or weekends)

Agency Overview: La Casa de las Madres (La Casa) is a nonprofit provider of service for battered women and their children. Founded in 1976, La Casa is San Francisco’s oldest domestic violence program, providing comprehensive supportive services through an Emergency Shelter, 2-24 hour hotlines, non-residential Community Programs, and Community Education and Outreach Programs serving over 20,000 women, teens and children survivors of domestic violence each year.

Position Summary: The Case Manager – CalWORKs Program, under the direct supervision of the Community Programs Manager or her/his designee, will work on-site at the City and County of San Francisco’s Human Services Agency (HSA) office to increase safety for domestic violence survivors applying for or receiving CalWORKs welfare-to work plan services. The Case Manager will also work to increase the capacity of the San Francisco Department of Human Services (DHS) staff to respond to domestic violence, and increase the capacity of other community agencies providing services to CalWORKs clients. Responsibilities include, but are not limited to the following:

Essential Functions and Responsibilities


  • Provide comprehensive services to current or potential CalWORKs clients including crisis intervention and safety planning, advocacy and employment service as related to supporting domestic violence specific needs in the CalWORKs welfare-to-work plan context;

  • collaborate closely with DHS staff to ensure coordinated care for domestic violence survivors and avoid duplication of services;

  • conduct individual and program consultation to DHS regarding issues related to domestic violence, on a regular and as-needed basis;

  • organize and conduct engagement opportunities to provide general education for clients on domestic violence and related topic, on at least a quarterly basis;

  • conduct presentations to DHS staff and population of clients related to the services that La Casa will provide.

  • maintain an ongoing knowledge of CalWORKs welfare-to-work plan policy and regulations regarding clients currently or previously experiencing domestic violence and identify areas for improvement;

General Responsibilities


  • strictly maintain for safekeeping client files and confidential client communications in compliance with grant and/or contract guidelines;

  • participate in regularly scheduled staff and case management meetings;

  • execute, maintain, and submit program documentation and data, including evaluations and surveys, in accordance with grant requirements.

  • Complete other duties, including service site specific, as identified and assigned.

Minimum Qualifications:


  • BA/BS in Behavioral Sciences and then a minimum 2 years verifiable case management experience in relevant and related field.

  • Or GED/High School diploma or 2 year degree with a minimum 3 years verifiable case management experience in relevant field.

  • Significant experience in domestic violence, housing and homelessness, mental health, substance abuse, and physical illnesses;

  • strong working knowledge of community resources in San Francisco Bay Area;

  • knowledge of counseling techniques, peer counseling models, crisis intervention, social milieu and group facilitation;

  • understanding of confidentiality and privilege laws;

  • ability to work independently and navigating public transportation to and from multi-site collaborative;

  • bilingual: English and Spanish or English and Cantonese required – plus direct experience working with culturally diverse populations.

  • Must be able to fulfill physical requirements of the job (lifting, pulling, pushing, carrying as well as walking up & down stairs multiple times per day, etc.);

  • verifiable completion of state mandated 40 hour domestic violence counselor training or will complete the next scheduled agency 40 hour domestic violence counselor training;

  • clearance through DOJ/FBI Live scan fingerprinting required; La Casa de las Madres will consider applicants, including those with criminal histories, in a manner consistent with San Francisco’s Fair Chance Ordinance;

  • comply with all requirements related to employment at the HSA-Department of Human Services (DHS) office, including but not limited to: completion of DHS minimum orientation requirement (privacy and confidentiality training, new employee orientation, obtain required security IDs, placements, etc.); and

  • valid California Driver’s License, clean driving record and insurable under agency policy.

Required Competencies: To perform the job successfully, an individual should demonstrate the following competencies in executing the essential functions of this position.


  • Problem solving – identify and resolve problems in a timely manner by gathering and analyzing information skillfully.

  • Interpersonal skills – remain open to others’ ideas and exhibit a willingness to try new approaches.

  • Managing Up - Ability to exercise good judgment and manage communications with supervisor and/or agency leadership.

  • Oral communications – speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills and ability to conduct meetings.

  • Written communications – edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information.

  • Planning/organizing – prioritizes and plans work activities, uses time efficiently and develops realistic action plans.

  • Quality control – demonstrates accuracy and thoroughness and monitors own work to ensure quality.

  • Relationship building - Demonstrated ability to build and maintain collaborative relationships with partner agencies while exhibiting a strong commitment to La Casa’s philosophy and values.

  • Adaptability – adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.

  • Dependability – consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.

  • Safety and security – actively promotes and personally observes safety and security procedures, and uses equipment and materials properly.

Compensation & Other Information: $23.41 to $25.45 per hour- DOE. The Case Manager position is full-time (40 hours per week), that will require some evening & weekend hours.

Benefits: Option between two Kaiser health plans, vision, dental, life insurance, long term disability, employee assistance program, tuition reimbursement, health savings account, employee funded 403(b) retirement plan with employer match option, 12 paid holidays, 2 additional paid days off for employee’s birthday and work anniversary, and generous vacation plan (1.0 FTE tiered: 2.4 weeks in first year- up to 4.8 weeks at 4 years of service).

To Apply:Send resume with cover letter in PDF format to: hr@lacasa.org, or mail your cover letter and resume to: La Casa de las Madres - CM, 1663 Mission Street, Suite 225, San Francisco, CA 94103, Fax: (415)503-0301. 

 

La Casa de las Madres is an Equal Opportunity Employer. EEO policy available upon request.


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 Job Announcement Title: Program Systems Coordinator

Location: Confidential address in San Francisco

Pay rate: Full Time $24.50 - $26.50 per hour depending on years of experience related  to essential duties and responsibilities. Generous health benefits and vacation package.  

Summary  The Program Systems Coordinator is responsible for leading, coordinating, and advancing all aspects of data collection, data management, program evaluation, and program reporting for government and foundation grants received by AWS. In day-to-day operations, the Program Systems Coordinator interfaces with program staff as well as finance and fund development staff.  

Organization Description  Founded in 1988, Asian Women’s Shelter (AWS) is a dynamic non-profit organization dedicated to ending domestic violence and promoting the social, economic and political self-determination of women and all survivors of violence and oppression. AWS is recognized as a local, regional, and national leader in its field, known for its commitment to shared leadership, building effective collaborations, and movement-based services and cultural change work. Learn more about the Asian Women’s Shelter at www.sfaws.org.  

Essential Duties and Responsibilities: include the following. Other duties may be assigned.  

Database and Program Data Management   

●  Manage client services database (Apricot) for accurate and timely data collection, entry, review, and report generation.  

●  Manage documentation and evaluation systems across staff to ensure accuracy, effective data collection, grant compliance, and adapting to agency needs.  

Program Reporting & Evaluation  

●  Oversee agency grant reporting functions and prepare high quality government and foundation grant reports.  

●  Develop, maintain, and enhance program evaluation systems in collaboration with program staff.  

●  Provide statistical reports for new grant proposals, statewide or federal data collection projects, or other appropriate organizational uses of statistics.  

●  Act as liaison to government grant administrators as pertains to data collection and analysis, program evaluation, and program reporting.  

Office Systems  

●  Oversee basic office systems; order office supplies and postage.  

●  Manage information technology systems (vendors, equipment, safety,  troubleshooting).  

 General Shelter Support & Program Development:   

●  Participate in and contribute to staff retreats, staff meetings, trainings, program/organizational development.  

●  Participate in direct service support by taking regular crisis line and on-call shifts and be welcoming and supportive for shelter residents.  

●  Share office coverage duties and general maintenance of office and shelter space.  

●  Contribute to a positive office and overall interpersonal work environment  

Qualifications  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

●  Bachelor’s Degree in Business, Social Work, Public Health or a related field, and 2+ years’ experience with non-profit program data management and grant reporting or equivalent.  

●  Experience in program evaluation and reporting for intervention and/or prevention programs that receive varied sources of funding using diverse reporting platforms.  

●  Excellence in verbal and written communication in English.  

●  Ability to add, subtract, multiply, and divide in all units of measure, using whole  numbers, common fractions, and decimals. Ability to compute rate, ratio, and  percent and to draw and interpret bar graphs.  

●  Ability to solve practical problems and deal with a variety of concrete variables in  situations where only limited standardization exists. Ability to interpret a variety of  instructions furnished in written, oral, diagram, or schedule form.  

●  Ability to set timelines, work on multiple projects simultaneously, and meet  deadlines.  

●  Excellent attention to detail and workload organization.  

●  Ability to work as a member of a team and effectively contribute to shared  organizational and program goals through a cooperative work style and a  capacity to appreciate coworkers and build strong working relationships  

●  Knowledge of Apple Mac OS systems, Internet software, Microsoft Office Suite, Google Suite of products, and database programs. Knowledge of basic office equipment should include: Internet and email, copy and fax machines, postage  meter and telephone.  

●  Knowledge of and sensitivity to diversity across Asian communities and ability to work with and communicate with individuals from diverse experiences (with regard to race, ethnicity, sexual orientation, gender identity, disability, age, class, education, immigration status, etc.) and create a relationship of trust and support. Bilingual/Bicultural preferred  

●  A current CA driver’s license and proof of auto insurance preferred; if licensed, must have a clean driving record sufficient to insurance companies’ standards.  

●  Availability to work occasional weekends and evenings.  

Special ADA Requirements  

●  Asian Women’s Shelter is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary.  

●  For the purposes of ADA, the “Responsibilities” and “Qualifications” are essential job functions.  

●  The work environment includes settings of an office environment, shelter home, and community places. The noise level in these settings is noisy.  

●  Both standing and sitting are required, with at least one or more hour each day of the job time spent sitting and using a computer keyboard.  

●  Various types of equipment/supplies are used to accomplish the job requirements and include, but are not limited to, pens, pencils, calculators, computer keyboards, telephone, printers, etc.  

●  Ability and valid California driver’s license to drive personal or AWS auto to provide services and to travel to other sites for meetings, conferences, etc. is preferred.  Asian Women’s Shelter is an equal opportunity employer.  

  To Apply:  If you meet the qualifications described herein, please submit your resume/cover letter, and complete the questionnaire using the link provided:  

https://hrtogo.agilehr.com/PrivateCareerPortal/JobDetail.aspx?RequisitionId=23988&SourceId=1309       

Asian Women’s Shelter is an equal opportunity employer.  


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Job Description

M - F, FT. Help adult clients with serious psychiatric disabilities find and keep competitive employment using the Individual Placement and Support Evidence-Based model. Engage clients and establish trusting, collaborative relationships. Assist clients with long-term employment goals, create career profile, discuss client’s preference for disclosure of disability status to employers, and develop individual employment plan with client. Prior relevant experience required.

Company Description

We are a staffing and recruiting agency that specializes in social services. We hire BA, BSW, MA, MSW, LCSW, MFT, PsyD and PhD candidates for temporary, temp to hire and direct hire opportunities throughout California. We have part time and full time positions available, both direct services and management.


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Job Description


Social Vocational Services (SVS) is an innovative day program that serves adults with intellectual and developmental disabilities. Our mission is to provide training & support necessary for those who participate in the services to achieve their social, recreational, vocational & residential goals.


Employment Specialist


This position is responsible for working with prospective employers in a number of different industries to procure both full and part-time employment for persons with disabilities.


Serving: San Mateo, Daly City, South San Francisco and surrounding areas.


Duties and Responsibilities:



  • Present concept of Supported Employment to prospective employers

  • Negotiate conditions of employment and pay for individuals and small groups

  • Interface with Program and Regional Directors in selecting types of jobs to be developed

  • Renegotiate existing contracts to maximum rate possible

  • Maintain quality control at contracted sites

  • Submit documentation and reports per organizational and regulatory requirements


Education and Work Experience:


Bachelor's degree preferred, three to four years experience in sales, marketing or other job development related position. Technical and conceptual knowledge of effective contract development and negotiations, good verbal and written communication skills, ability to maintain effective work relationships with employers and community organizations.


Base pay + generous commissions for productivity/placements and cell phone/mileage allowance.


Medical, Dental, Vision, 403b, Paid Holidays and Paid Personal Leave


Must obtain post-job offer & maintain DOJ/FBI fingerprint clearance. Must have own car and provide on-going proof of auto liability insurance as mandated by the State of California.


To learn more about our agency please visit www.socialvocationalservices.org


 


Company Description

Social Vocational Services (SVS) has been serving adults with intellectual and developmental disabilities throughout California since 1977.


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