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Assistive Technology Program Admin

(18 Hour Part Time; Non-exempt, Sick Leave only)

Send resume and cover letter to:

Assistive Technology Program Admin

Salary: $13/hour

Open until Filled. No calls for this position.

CRIL advocates and provides resources for people with disabilities to improve the quality of life and make communities fully accessible.

Job Summary: Under direction of the Program Director, the Assistive Technology Program Admin will support in the coordination, development, and Assistive Technology planning, assistance and services within the required geographic area.

Assistive Technology Program Admin Support and Outreach:

Assistive Technology support and outreach requires the support of the Assistive Technology Coordinator's in-depth understanding of the person being served and includes the provision of peer support, development of long term support that may be needed to ensure success, and provision of periodic follow-up services to ensure that information, analysis, and guidance are updated as new conditions arise.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Provide support of Assistive Technology counseling to consumers. The Assistive Technology Program Admin will support in the planning and assistance to persons with disabilities (and their families) who have identified Assistive Technology needs.


2. Assist in the development and coordination of consumer trainings and workshops that promote the principles of independent living and self-advocacy, including facilitating public forums relating to services provided.


3. Support in outreach efforts to persons with disabilities.


4. Work with Federal, State and private agencies and nonprofit organizations that serve persons with disabilities.


5. Meet with other Assistive Technology providers for coordination of services and training.


6. Model skills and advocate for the rights, equal treatment, and appropriate policies that effect persons with disabilities.


7. Assist in Assistive Technology loans per established contract standards to qualified individuals through the Device Lending Library Prgram


8. Other duties as assigned.

MINIMUM QUALIFICATIONS:

1. Associates' degree or relevant field or two (2) years experience in rehab technology or assistive technology and certificated training.


2. Ability to successfully relate to and communicate with people with disabilities, their families, other organizations, agencies, volunteers, and consumers.


3. Knowledge of programs and services available to persons with disabilities, with emphasis on Assistive Technology.


4. Ability to be creative, using sound judgment in workload coordination and technical matters.


5. Ability to determine consumer needs and direct referrals to the appropriate resources.


6. Strong writing skills appropriate to progress notes, grant reporting, and appeals documents.


7. Basic computer skills, internet research capability, operation of standard office machinery and TTY.


8. Experience using Microsoft Office Suite programs.


9. Ability to cope with moderate to high levels of stress.


10. Self-motivated with good verbal, written, and organizational skills. Must be able to write clear letters and reports, and gather statistics.


11. Must be able to travel and have reliable transportation throughout CRIL's service area and outside the area to other parts of the state.

CRIL IS AN EQUAL OPPORTUNITY EMPLOYER.

Qualified applicants with disabilities are encouraged to apply.

Front Desk Associate Wanted at Top SF Health and Wellness Office

NutraWorks and PostureWorks is seeking an enthusiastic, well organized, and friendly professional to join our team as a Front Desk Associate!

Who We Are

Our office is home to PostureWorks, an advanced spinal rehab and physical wellness center, as well as NutraWorks, our nutritional coaching department. We have brought the best in physical rehab, postural correction, nutritional and behavioral coaching, and exercise under one roof. Our mission is to provide our patients with the means and knowledge to optimize their current and future states of health to be the best possible!

Who You Are

The ideal candidate will have a natural attention to detail and organization, will be an excellent communicator, and can easily balance being friendly and engaging while also standing firmly by office protocols and policies.

Some of the responsibilities include:

• Greeting patients


• Scheduling and tracking appointments for 3 different departments: Exercise, Nutrition, and Chiropractic


• Collecting Payments


• Reviewing/Tracking Inventory


• Reviewing insurance


• Processing Orders

Mandatory Skills:

• PC literacy
  
  


• Working knowledge of Microsoft Office (Word, Publisher, and Excel)
  
  


• QuickBooks
  
  


• Above average writing skills
  
  

Bonus Skills:

• Social Media experience and regular usage
  
  


• Basic marketing
  
  


• Photoshop or other programs used to create marketing collateral or forms
  
  

Please send your cover letter, resume, and responses to the questions below. This role requires strong writing and problem solving skills so we’d like to understand your writing and response style.

1. Please give an explanation as to why you believe you would be an asset both to our company and to our patients.
   
   


2. At NutraWorks, our cancellation policy is stated on both our appointment confirmation and our reminder emails, and reads as follows:
   
   

A 24 Hour Cancellation Policy for all appointments at Nutraworks shall be maintained. Please be advised that if you should cancel or reschedule an appointment with less than 24 hours notice, you will automatically be billed a cancellation fee of $25. If you do not call to cancel or reschedule a missed appointment a no call no show fee of $45 will be charged automatically.

A woman named Allison typically arrives on time each week for her recurring 6pm appointment on Wednesday evenings. This week however, she sends an e-mail on Wednesday morning, asking to cancel her appointment for the evening due to an unexpected meeting that she needs to attend for work. Later on in the day, she e-mails once again, this time to express her frustration and anger at having her account charged. How would you respond to this situation and what would be your response to Allison?

 3. You receive the following e-mail:

Hi! I have walked by your office a few times but haven’t been able to stop in and check out what it is that you do at NutraWorks and PostureWorks. Can you give me a little information?

Thanks,

Michelle

 

Please respond within the Cover Letter of your Localwise job application.

POSITION SUMMARY

Under the supervision of the OYC Director, the OYC Program Manager is responsible for collaborating in leading complex programs and partnerships. This is a full-time exempt position. The ideal candidate is a dynamic and goal-driven professional. The position will interact with various community organizations, educational institutions, employers, and public agencies to improve education and employment outcomes for young adults who are or have been in foster care. The OYC Program Manager supports the work of the OYC Director and often attends external meetings, work groups or events representing the OYC Director. The Program Manager facilitates the OYC Young Leaders, which is co-facilitated by the Outreach and Engagement Fellow, may lead or facilitate other projects as assigned, and creates and/or presents complex presentations to OYC partners. In addition, the OYC Program Manager will explore and lead the Career Technical Education (CTE) opportunities for foster youth and help educate partnership about the opportunities available in growing employment industries in Los Angeles.

 

OYC is an exciting initiative that mobilizes cross-sector agencies, community-based programs and investments of the Los Angeles region to improve three key outcomes for transition-age foster and cross-over probation youth (TAY), ages 16 – 24:

 

1. High School Completion (graduation or GED attainment)


2. Post-secondary enrollment and credential completion


3. Workforce readiness and gainful employment with a living wage

OYC is based on the idea of working collaboratively to create system change and seeks to improve outcomes for foster youth in Los Angeles County. 

 

ABOUT THE ALLIANCE

 

The Alliance for Children’s Rights protects the rights of impoverished, abused and neglected children and youth. Our lawyers, advocates and social workers, together with hundreds of pro bono attorneys and community volunteers, ensure that children who are at-risk or in foster care have safe, stable homes and can access the education, healthcare, and financial supports that they need. We also help transition-age youth overcome barriers to their stability and success, and we work statewide to improve child welfare practices and policies in order to remove the many obstacles that our clients face. Since 1992, we have helped over 150,000 children.       

 

Charity Navigator has awarded the Alliance its highest 4-star rating for the past nine years in a row. This puts the Alliance in the top 2% of charities in the U.S. rated by Charity Navigator. The 4-star rating reflects the Alliance’s sound fiscal management and commitment to accountability and transparency.    

 

The Alliance is well known in the child welfare community for its knowledge, expertise, and accomplishments. Alliance staff members and our partnering pro bono attorneys are advocates for our most vulnerable children and their caregivers. Being the voice of young people who often have no voice, and otherwise could be forgotten, is incredibly rewarding. 

 

RESPONSIBILITIES

 

• Provides overall support to OYC staff and supervises the OYC Outreach and Engagement Fellow

• Trains and develops OYC staff

• Provides daily troubleshooting and problem-solving assistance

• Provides regular outcome and evaluation reports to the OYC Director

• Copes with clients’ challenges to meet a solution in a timely manner

• Develops partnerships and maintains collaborative working relationships with partner agencies, government partners and philanthropic partners to increase resources and collaboration across systems and silos

• Conducts weekly/monthly staff meetings as requested

• Develops programs and activities to motivate participant’s and partnerships engaged in the OYC

• Prepares supporting documents of leveraged opportunities to OYC Director

• Ensures supportive services and incentives have supporting documentation and upholds accuracy and allowable cost measures

• Makes appropriate connections/resources to OYC partners

• Maintains a list of all the department’s grants and highlights important deadlines

• Reports updates and findings pertaining to program operation at departmental meetings

• Develops, plans, and facilitates workshops and training as needed

• Other duties as assigned

 

REQUIRED EXPERIENCE & QUALIFICATIONS

 

• Master’s degree with six years of experience related to foster youth, policy and systems, and/or workforce development experience is preferred

• Outstanding organizational skills

• Strong work ethic and an enthusiastic willingness to “roll up your sleeves” and work hard and sometimes long hours to create greater opportunities for our youth

• Excellent communication both spoken and written

• Excellent time management skills – this position entails working with various service providers, agencies and peer advocates, often juggling multiple tasks at once

• Exceptional follow-through skills

• Excellent interpersonal skills and a passion for and commitment to helping foster youth

• Ability to work with all types of people/personalities from diverse ethnic backgrounds

• Demonstrated ability to work effectively in teams by displaying a good-natured, cooperative attitude and ability to maintain composure even in very difficult situations

• Must be able to work some evenings and weekends

• Willingness to take on responsibilities and challenges, and be able to accept criticism and deal calmly and effectively with high-stress situations

• Proficient (advance knowledge) of Microsoft Office Suite software

• Experience working with community social service and health organizations strongly preferred

• If applicable, will be required to present current California driver license, proof of liability auto insurance

• Job requires being open to change and to considerable variety in the workplace

 

The Alliance for Children’s Rights believes that all persons are entitled to equal employment opportunities and does not discriminate against its employees or applicants because of race, color, religion, sex, gender, national origin, ancestry, age, disability, or marital status.     

 

The above statements are of a general nature and are intended to describe the level of work being performed by people assigned to comparable positions. It is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. The Alliance for Children's Rights offers a competitive salary and a generous benefits package. For more information about the Alliance visit http://kids-alliance.org and http://laoyc.org.

 

The Alliance for Children's Rights offers a competitive salary and a generous benefits package. For more information, visit kids-alliance.org and laoyc.org

 

TO APPLY     

 

To be considered, please submit a resume and a cover letter that outlines your interest in joining the Alliance, relevant work experience, and how you heard of the position to Liency Barboza (e-mail submissions only/no phone inquiries). Responses will be sent only to individuals meeting the stated qualifications of the position.

 

Program Director for PD Active, a non-profit that works to improve and enrich the lives of people affected by Parkinson's disease in the East Bay Area.    

PD Active was founded in 2006 by a small group of men and women with Parkinson's disease (PD).  We have grown tremendously and now serve a vibrant community of over 1,000 people affected by PD, and offer over 70 programs per month.  Exercise and social programs, like the ones supported by PD Active, are scientifically shown to be essential for people with PD. PD Active is financially sound, supported by donations and grants and an active group of volunteers. PD Active has a working and engaged Board of Directors and two part-time staff. PD Active has a small office in Berkeley, CA. 

See also http://www.berkeleyside.com/2017/12/05/berkeley-organization-helps-parkinsons-useexercise-slow-symptons/  and www.pdactive.org    

The Program Director will provide critical operational and strategic support and thought leadership.  PD Active's reputation and services have expanded greatly in the last few years and the Program Director will work to continue that growth, coupled with a compassionate understanding and a desire to help our members. The Program Director reports to the Executive Committee of the Board of Directors. 

 

• Assist the board to expand the program offerings with new classes, support groups, community social programs, educational events, etc. 


• Outreach to grow membership in order to serve more people affected by PD 


• Operational support for events (roughly monthly) and other programs 


• Produce monthly newsletter and collaborate with our Communications Group on other communications 


• Assist with fund raising and grants 


• Manage day-to-day operations of PD Active office 


• Maintain updates to our website and other information services 


• Manage email and phone communication channels 


• Engage and coordinate volunteers 


• Gather and analyze program and feedback from members 


• Manage expenses within budget 


• Prepare financial information for the Treasurer and Bookkeeper 


• Communicate with and coordinate with activity instructors/leaders 


• Work cooperatively with administrative assistant, bookkeeper, and board of directors 


• Other duties, as directed 

 

• 5+ year’s relevant work experience 


• Excellent oral and written communication 


• Excellent organization skills 


• Excellent working with others 


• Self-starter 


• Demonstrated success building/managing stakeholder relationships 


• Caring and compassion 


• A Bachelor’s degree or equivalent   

 

• Website management (WordPress) 


• Group email communication (Constant Contact) 


• Non-profit work experience 


• Developing and maintaining community relations 


• Financial acumen 


• Additional technical skills: MS Office suite, Google apps     

This is a full-time, exempt position, although candidates with slightly less availability will also be considered. Some weekend work will be required to support weekend events.   

Salary will be competitive and commensurate with qualifications.  

About College Track

College Track is a comprehensive college completion program that empowers students from underserved communities to graduate from college. From ninth grade through college graduation, our 10-year program removes the academic, financial, and social-emotional barriers that prevent low-income and first-generation students from earning their college degree. In 1997, we started with 25 students in East Palo Alto, and today, we have ten centers located in underserved communities across California, Colorado, Louisiana, and the D.C. Metro Area with more than 3,000 students on the path to upward social mobility.

To learn more, please visit www.collegetrack.org

Our Impact

College Track students graduate from college at a rate that is more than double the national average for low-income and first-generation students. Five years out of college, our graduates are employed full-time, and over 85% report earnings greater than their parents. By helping our students maximize the value of their four-year college degree, which includes minimizing student loan debt, securing internships, and limiting the need to work while in college--we prepare them to succeed in the 21st century economy.  Our ValuesAt College Track, our values drive the way we do our work, and we look for individuals who share our passion. We blend an entrepreneurial spirit with our nonprofit roots, cultivating a dynamic culture where everyone's contributions are valued and encouraged.

• COMMITMENT: We have an unwavering belief in our students.​


• PASSION: We are dedicated to changing our nation’s college completion story.​


• JOY: We create environments rich with smiles and laughter.​


• AUTHENTICITY: We believe relationships matter.​


• EXCELLENCE: Our students deserve nothing but the best. 

Position Overview

College Track seeks two process-driven and highly organized Office Coordinators to support all office operations at the National Office. Reporting to the Project Coordinator, the Office Coordinator provides entry-level administrative support, oversees the day-to-day office operations, and coordinates event logistics.Primary Responsibilities Include:

Event Logistics:

• Plan and execute internal office events by ordering catering and supporting logistics for convenings such as departmental summits, New Hire Orientation, Leadership Labs, and office events

Office Management:

● Maintain a welcoming office environment that is comfortable, professional, and fun.

● Manage reception area including answering phones, greeting visitors, and overseeing general inquiries (responding to and routing correspondences to appropriate parties).

● Manage inventory of office supplies, purchasing and restocking office supplies and equipment.

● Manage office facilities (kitchen, meeting rooms, shared spaces) and support the implementation of shared office policies.

● Retrieve, sort and distribute mail. Work closely with the development and finance departments to ensure proper recording and processing of checks and bills/invoices. 

 

Skills & Experience Required 

• Bachelor’s degree OR Currently pursuing a 4-year college degree


• Experience in administrative support preferred.


• Excellent customer service orientation and interpersonal skills


• Willingness to take on tasks big and small, from emptying the dishwasher to supporting organization-wide events.


• Solutions oriented self-starter who proactively multi-tasks, takes ownership of their work, and anticipates needs.


• Outstanding organizational skills, keen attention to detail, and time management, with ability to create and improve processes.


• Strong commitment to confidentiality and maintaining discretion.

To Apply

Please upload a resume and a thoughtful cover letter with your application. We will only contact candidates chosen for further consideration. No phone inquiries please.   

 

Cristophe Salon located in Fashion Island shopping center, is currently seeking a new full time receptionist to join our team. We are looking for someone who is hard working and committed. You must have a positive attitude and work well with a team. As a salon, we pride ourselves with providing the best customer service and that all begins with the front desk. Our receptionists must have bright and welcoming personalities, be able to efficiently book appointments and answer phones, as well as be able to professionally communicate and relate with our clientele. 

 

If you are interested in this position, please come to the salon anytime between 11am-3pm Tuesdays through Saturdays for open interviews. You do not need to call to schedule an appointment. Please bring your resume with you. Thank you. 

PARADIGM Structural Engineers is a distinguished and progressive structural design firm located in downtown San Francisco. PARADIGM provides ground-up design and seismic retrofits in many market sectors including Mission Critical, Life Science & Biotechnology, Healthcare, Education, Commercial & Retail, and Hospitality. PARADIGM has projects throughout the United States, exposing us to a multitude of design challenges requiring creative, intelligent solutions.

We currently have an opening for an Administrative Assistant/ Bookkeeping Specialist who will work closely with the Office Manager to provide bookkeeping and administrative support. This person will also provide marketing support to our Marketing Director as needed. The ideal candidate must have initiative, thrive in a highly autonomous work environment, and have the ability to juggle a wide range of bookkeeping (70%) and administrative tasks (30%).

Responsibilities Include:

• Accounts Receivable, Accounts Payable, Collections, travel expense tracking | Reimbursements and credit card reconciliations.


• Track all professional state and international license renewals and professional development hours (PHD) for CEO. Process applications and/or updates when needed.


• Help plan and organize events, parties, annual retreat, including food selection | orders, and reserving venues, site inspections, etc.


• Provide back-up support for Front Desk as needed.


• Assist in maintaining and organizing marketing and proposal materials; work with CEO and Marketing Director to prepare and respond to RFQ’s; develop tailored resumes and proposal responses, including government forms and specialized documents.


• Protects organization's value by keeping information confidential.

Knowledge, Skills and Abilities:

• 3-5 years of experience supporting Executive-Level Management in a corporate environment; AEC industry preferred.


• Strong knowledge of QuickBooks required


• Experience with QuickBase preferred.


• Experience with MS Office programs.


• Ability to work independently with minimal guidance.


• Excellent verbal and written communication skills.


• Highly organized and process oriented


• Strong problem solving, prioritizing, organizational and time management skills.


• Experience with Adobe Suite (Photoshop, InDesign, & Illustrator) is preferred.


• Bachelor's Degree is preferred.


• Excellent interpersonal skills and customer service skills.

Benefits:

• We invest in our employees and are willing to support you in assisting with future/ additional education.


• Sick leave will be accrued at the rate set by The City of San Francisco.


• You will have the opportunity to purchase “commuter checks” which allow you to purchase all your commute needs (BART, AC Transit, etc.) with pre-tax dollars, thereby saving you money by reducing your taxable income.


• After 90 days of employment, you’ll also be eligible to use the Company condominium at the Resort at Squaw Creek.

Please visit our website and social media pages to learn more about our markets, clients, and culture.

Please submit a cover letter, resume, and wage expectations.About PARADIGM Structural Engineers, Inc.

PARADIGM Structural Engineers is a distinguished and progressive structural design firm located in downtown San Francisco. PARADIGM provides ground-up design and seismic retrofits in many market sectors including Mission Critical, Life Science & Biotechnology, Healthcare, Education, Commercial & Retail, and Hospitality. PARADIGM has projects throughout the United States, exposing us to a multitude of design challenges requiring creative, intelligent solutions. We currently have a team of 24 people and the average length of time our employees have worked for PARADIGM is 6 years. For fun, we do team off-sites, in-house team/ building parties, charity events, and sports.

 Looking for experienced and engaging individual to provide high quality professional “first impression” of the club and its services, by welcoming members, guests, and new member prospects into the facility and assuring that their stay with us is everything they want it to be.

To assure that all persons inquiring about club membership and services receive accurate information about programs, rates, benefits, and policies in a consistent manner.

To assure seamless scheduling and fulfillment of service appointments. To receive payment for all scheduled services and accurately account for transactions throughout daily operations.

To assure timely resolution of service delivery and accounting issues, as they may arise, to the satisfaction of both club management and the member presenting the issue or concern.

To assure that all regular and unexpected maintenance and/or repair of physical facilities is accomplished, in order to fulfill members’ needs and expectations for service.

 

  Graduate Hotels® is seeking a Guest Service Agent to join our team at Graduate Berkeley. Graduate Hotels is a hotel collection targeting university-anchored markets across the country that celebrates each town's unique local culture and history. 

 

 FRONT OFFICE SUPERVISOR RESPONSIBILITIES:

• Monitors daily status of rooms, rates, discount rates and packages Maintains current list of available rooms for walk situations Coordinates blocking of rooms


• Ensures prompt and courteous service to guests Pre-registers guests according to standards Completes and monitors employee schedule Monitors VIP arrivals


• Keeps track of rooms to ensure accurate status and readiness for check-in


• Hires, coaches and disciplines direct reports


• Interacts positively and professionally with guests to resolve issues


• Acts as Manager on Duty as required


• Other duties as assigned

KNOWLEDGE, SKILLS AND ABILITIES: * Basic computer skills* Ability to communicate effectively verbally and in writing* Ability to exceed expectations of guests and team members* Excellent time management skills EDUCATION AND EXPERIENCE: * Minimum of High School education, Associates or Bachelors degree preferred ABOUT US:Graduate Hotel Management is a Division of Schulte Hospitality Group that currently manages the Graduate Hotels® portfolio. Graduate Hotels is a hand-crafted collection of hotels that reside in dynamic university-anchored towns across the country. Each hotel pays homage to the heritage of its unique town through cultural nods to the local community. Launched in 2014, there are currently 15 open and operating hotels across the U.S. and an additional 15 hotels under development slated to open by the end of 2020. Graduate Hotels is owned by Adventurous Journeys (AJ) Capital Partners, a Chicago-based vertically-integrated real estate developer, owner and operator. For more information on Graduate Hotels, please visit graduatehotels.com. * Graduate Hotel Management is an Equal Opportunity Employer. 

The Laundry is an Art Gallery, Cafe and Event space located in the Mission district of San Francisco. The gallery is multifaceted, and hosts a wide variety of offerings, including art exhibitions, panel discussions, film screenings, corporate off-sites, private parties, and immersive experiences.

We are currently seeking a part-time Space and Events Coordinator to help operate our space. Depending on your specific skills and interests, this could be a full time position. This role is ideal for somebody with a varied skill set, who enjoys building community and witnessing the many different things that come through our space! You will help with administrative tasks, maintaining facilities, overseeing events in the space and providing customer service to make The Laundry the best possible experience for our artists, customers, community, and all the participants in our events. Primary responsibilities include:

• Bartending and/or serving as the onsite point of contact for private and public events


• Various administrative tasks, including responding to event inquiries, maintaining the calendar, and sending invoices


• Help with opening and closing the space and ensuring that it stays organized and ready for the days activities (getting ready for events) 


• Maintaining organization in storage areas


• Help with arranging furniture, hanging and removal of art work, patching of holes, painting of walls


• Planning and coordinating onsite events, meetings, and programs


• Oversee multiple events in one week to ensure clients are happy and have everything they need

Qualifications:

• This position is ideal for somebody who has an independent work ethic and can-do attitude! We are a small business, so everyone who works here has a multitude of responsibilities. 


• Great communication skills. You will be communicating with a wide variety of people through email and in person, so you should feel confident in your written and verbal communication.


• If you see something out of place, go and fix it.


• Customer service and hospitality experience is a plus.


• Marketing and social media experience or interest.


• Energetic, outgoing and positive attitude.


• Ability to work with people in a social working environment.


• Attention to detail--you love to keep things clean and neat.


• Ability to multi-task and meet deadlines.


• Physical requirements include stooping, standing, walking, climbing stairs and ladders and ability to lift and carry heavy loads of 50 lbs. or more. Some days are more relaxed than others.


• We're willing to train the right person! This position has room for growth.


• Ability to work some weekends as well as weekdays & weeknights.

 

Work hours & Compensation: 20-30 hours per week to start with. The hours are made up of a combination of regularly scheduled hours and some flexible hours, depending on the events scheduled for the week. In addition to the hourly wage, you will receive bonuses for each event worked, as well as tips for events that you bartend.

 Application: To apply for this position, please send:

• Your resume


• A cover letter detailing why you are a good match for this role

The Rio Sands Hotel located in Aptos is currently looking for an experienced Front Desk Clerk to join our team! Our ideal candidate is reliable, responsible, customer service oriented, and enthusiastic to learn. The shift will be swing, 3pm-11pm, and mid 10am-6:30pm, full-time.

Job duties include, but are not limited to the following:

-Answering phones, giving information about the hotel and area

-Booking reservations and mailing confirmations to guests

-Handling guest check ins and check outs

-Collecting money from guests (deposits and balance upon arrival). Cash or credit card

-Daily record keeping of guest account

-Reconciliation of cash drawer

-Making entries in log book.

-Coordinating guest room housekeeping

-Recording maintenance work orders

-Recording Lost and Found items

-Keeping office clean

-Assist Front Desk Manager in day-to-day functions of hotel business

-Ensure that the lobby area is clean, neat and free of clutter

-Setting up, maintaining and cleaning up guest breakfast

-Provide excellent customer service by maintaining a consistent pleasant and professional demeanor

Please submit or drop off your resume if you think that you would be a good fit.

We look forward to hearing from you

Job Title: Program Associate

Location: San Francisco

Classification: Non-Exempt Regular Full-time with Benefits: Medical, Dental, Retirement, etc…

Reports to: Office Manager

Hourly Wage: $17.86 Hour – 37.5 hour workweek

AGENCY OVERVIEW: LSS of Northern California is a Non-Profit agency providing services in supportive housing and money management. LSS responds when people are vulnerable because of homelessness, mental illness, drug addiction or disaster. Providing support services and compassionate guidance, we help individuals and families to stabilize their lives and become self-sufficient.

POSITION DESCRIPTION:The Program Associate is our lobby reception position and the first person to meet the general public and clients when they come into contact with LSS of Northern California. The impression created by this position is very important; it strongly influences how people feel about the agency. This position requires a person who is able to work with a large number of people and manage multiple tasks at the same time while maintaining a customer service approach. This is an excellent opportunity for an introduction into social services.

CORE COMPETENCIES:

• Maintain a strength-based perspective.


• Provide diverse services to diverse people.


• Treat others with respect and courtesy, striving for open and honest working relationships.


• Maintain high ethical standards when dealing with others.


• Demonstrate good judgment and common sense.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable and legal accommodations may be made to enable individuals with disabilities to perform essential functions.

• Ability to work sensitively with homeless adults who have disabilities related to mental health, substance use, and physical health, including HIV.


• Knowledge and experience working in a human service delivery environment with the ability to relate to diverse agencies.


• Basic computer skills required: Windows, Microsoft Office, and Internet.


• Ability to maintain composure and professional behavior in stressful situations.


• Ability to respond to common inquiries and/or complaints from clients, regulatory agencies, and members of the community.


• Ability to clearly communicate services, operations, and office policies and procedures while listening effectively to client requests.


• Demonstrated history of being prompt, reliable, and consistent in performing duties.


• Demonstrated ability to perform multiple tasks efficiently and effectively.


• Maintain proper boundaries with clients.


• Ability to work independently with general supervision.


• Willingness to travel to locations outside of San Francisco for staff meetings and outside trainings in order to enhance job performance.


• Bilingual is a plus.

DUTIES:

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude or limit the position if the work is similar, related or a logical assignment for this classification.

CLIENT SERVICES:

• Greet clients and others who come into the office in a friendly and helpful manner; determine reason for visit.


• Supervise clients waiting in lobby areas.


• Understand and apply both office and program policies and procedures.


• Provide information and referrals for clients and others as appropriate.

PROGRAM SUPPORT:

• Notify staff person of client’s or other’s presence; facilitate communication between client and staff person.


• Organize and manage front desk.


• Track client visits.


• Distribute clients’ mail to Case Workers.


• Review client files (quality assurance) on quarterly basis.


• Maintain safety protocol.


• Monitor the lobby, client restroom and outside area around the building for safety and cleanliness.


• Attend trainings as scheduled and assigned


• Other duties as assigned by the Office Manager and Program Managers.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to use hands to hold objects, writing instruments, or files; and talk, hear and smell. The employee is occasionally required to stand, walk, sit, reach with hands and arms, and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. This position requires the ability to see, review and share the organizations bills, payments, financial statements, and physical accounting files with other accounting staff; the incumbent will also have access to the organization’s banking and other highly confidential financial information. Because of this, the incumbent must have the ability to perform the job at the location of the organization’s accounting staff.

The employee may be required to travel to locations within the regional areas of LSS. This may require standing in lines and while traveling the employee may be exposed to vibration while driving a car. While performing the duties of the job, the employee may occasionally travel outside in varied weather conditions.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

San Francisco Fair Chance Ordinance:

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Lutheran Social Services is an Equal Opportunity Employer.