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Protege Hunters has an immediate direct hire for a Lead Technical Trainer Specialist/E Learning

Location Silicon Valley, CA

Must be US Citizen or Green Card


  • Monitor eLearning activity

  • “Grade” submitted work from individuals attending online eLearning modules

  • Maintain training material both online and for classroom use

  • Work with the training coordinator to ensure training session logistics are well executed

The trainer will work in the Technical Support Team when no training-related activities are scheduled. The following list describes Technical Support commitments:


  • Support of Company's products and services

  • Monitor support requests from Company's Systems’ customers to help resolve any issues

  • Be a team player and participate in support activities while keeping a keen focus on customer satisfaction and quality in our services

Ideal candidate will:


  • Be successful in this role if you are passionate about embedded systems

  • Have strong communications skills.

  • Are a team player and very self-motivated

  • Must have a solution oriented approach and a desire to learn about new fields.

  • Must be proactive and service-minded in your work and delivering superior customer value

Required Skills:


  • BA in engineering and/or qualification of BS/MS or equivalent in CS or EE with emphasis on embedded systems

  • Technical knowledge of our key products (compilers, debuggers, RTOS’s) and embedded industry trends

  • Experience in C/C++ and development/debugging of embedded firmware

  • Experience with in-circuit emulators

  • Customer interaction and business intelligence

  • Experience with HW engineering would be an advantage

  • Experience with (Arm) microcontrollers

Responsibilities


  • This is a new exciting position where you will have the opportunity to be part a fantastic growth phase.

  • Work at the forefront of embedded technology, increasing your knowledge in a variety of areas and exchange ideas with the best professionals in the industry.

  • Extended responsibilities as well as impact both the success of our business and that of our customers’ to really make a difference.

For consideration please forward resumes to Alex@protegehunters.com

Keywords:

Embedded Technologies, E-Learning,compilers, debuggers, RTOS’s, C/C++ development, debugging, embedded firmware, in-circuit emulators,Customer interaction, business intelligence, HW, engineering ,(Arm) microcontrollers

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We are in search of a dynamic, personable and organized sales assistant to join our team. This is an entry-level, support role generating warm leads for our senior sales team. Must be comfortable speaking on the phone and engaging various types of people, from chiropractors to dispensaries. We provide full training and offer room for advancement for the right candidate. For consideration, please submit your resume along with a cover letter explaining why you think you would be a good fit for this position. 

*Submissions received without a cover letter will be automatically deleted* 

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Job Description




  • Location: Weekly Travel Position


  • Years’ Experience: 3+ years Salesforce experience


  • Education: Bachelors


  • Clearance: Must be able to obtain and maintain a Secret Clearance


  • Work Authorization: Must be a US citizen


  • Type: 1099- 4 month contract


  • Key Skills:

    • Must be willing to travel within geographic region Philadelphia, PA until January and then weekly travel outside the PA area

    • Recruiting experience, a bonus

    • Must have Salesforce experience




Overview

The Salesforce Administrator will support the US Navy with their Salesforce efforts. You will be responsible for understanding how the Navy recruits and uses the Salesforce environment as a tool.
Responsibilities



  • Work with Navy personnel to provide training, produce custom reports and provide product support

  • Will be required to travel weekly with incumbents to learn the specific Salesforce-based product and learn the product adoption process employed

  • Coordinate with recruiting Headquarters on travel to provide support as demand arises within the geographic region

  • Support recruiters with training and adoption support (change management)


Qualifications



  • Experience as a salesforce administrator and customizing salesforce

  • Will need current knowledge or will need to be comfortable learning Navy recruiting methods and tools

  • Ability to rapidly learn a new recruiting model and tool set

  • Ability to work independently on-location with customers and provide high quality customer service

  • Experienced Navy recruiter is a plus


Company Description

We understand your time is precious, so let us do the work for you! Sparibis LLC is a professional solutions firm that Clients rely on to access the best talent to drive their business success. Let Sparibis find your right career fit! Sparibis is an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply.

Sparibis is an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply.


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Job Description


Job Description:


We are looking for a self-motivated Salesforce.com Administrator with a minimum of 3 years experience. Any apex/visualforce programming is a plus. This is a 3 month trial and for the right person will be full time. Requires at least 40 hours per week. This is the perfect role for a go-getter that is looking for a challenging opportunity that offers substantial career growth!


Office Location: Virtual (Requires applicants to have home office with phone, high speed internet, PC or Mac) and preferably located around the Orlando area.


Requirements: ​Salesforce.com Administration (at least 3 years experience or equivalent)


Responsibilities:



  • Adding and Training New Users

  • Creating Views, Reports, and Dashboards

  • Add/Change/Remove fields, Formulas, validation rules, workflow, process builder

  • Email Templates

  • Setting up new orgs, setup users, profiles, permission sets, importing data (Dataloader)

  • Setting up appexchange programs for clients

  • Other related duties to assisting customers with their Salesforce implementation

  • Microsoft Word and Excel experience (at least 3 years) - Familiar with using Excel formulas

  • Comfortable working in a Virtual environment.

  • Additional experience in software development a plus

  • Great communication skills via phone and web.

  • Collect customer requirements to design solutions for additional capabilities

  • Experience working with setting up and Synchronizing databases. Minimum 2 years of SQL experience.

  • Must be available Monday - Friday 8 AM to 5 PM


Salary dependent on experience. Range $60k - $75k per year


Required experience: ​3 years Salesforce.com and Bachelor's


***You must have home office with high-speed internet. ***


**This is a full-time position with a competitive salary and benefits. At this time we can only consider US Citizens or Green Card holders. No sponsorships.


Company Description

This company has been in business since 2009. We are a Salesforce.com partner and authorized re-seller. We are experts in the design, development and customization of Software as a Service (SaaS) applications, specializing in the use of the Salesforce1 platform.


See full job description

Job Description


Job Description:


We are looking for a self-motivated database specialist and experience as Salesforce.com Administrator. Any apex/visualforce programming is a plus. This is a 3 month trial and for the right person will be full time. Requires at least 40 hours per week. This is the perfect role for a go-getter that is looking for a challenging opportunity that offers substantial career growth!


Office Location: Virtual (Requires applicants to have home office with phone, high speed internet, PC or Mac) and preferably located around the Orlando area.


Requirements: SQL (at least 2 years experience) A​ND Salesforce.com Administration (at least 3 years experience)


Responsibilities:



  • Experience working with setting up and Synchronizing databases. Minimum 2 years of SQL experience.

  • Setting up new orgs, setup users, profiles, permission sets, importing data (Dataloader)

  • Microsoft Word and Excel experience (at least 3 years) - Familiar with using Excel formulas

  • Adding and Training New Users

  • Creating Views, Reports, and Dashboards

  • Add/Change/Remove fields, Formulas, validation rules, workflow, process builder

  • Email Templates

  • Setting up appexchange programs for clients

  • Other related duties to assisting customers with their Salesforce implementation

  • Comfortable working in a Virtual environment.

  • Additional experience in software development a plus

  • Great communication skills via phone and web.

  • Collect customer requirements to design solutions for additional capabilities

  • Must be available Monday - Friday 8 AM to 5 PM


Salary dependent on experience. Range $60k - $75k per year


 


***You must have home office with high-speed internet. ***


**This is a temporary to permanent, full-time position with a competitive salary and benefits. At this time we can only consider US Citizens or Green Card holders. No sponsorships.


Company Description

This company has been in business since 2009. We are a Salesforce.com partner and authorized re-seller. We are experts in the design, development and customization of Software as a Service (SaaS) applications, specializing in the use of the Salesforce1 platform.


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Job Description


Join a passionate team!


Global company looking to make a quick hire for strong Salesforce Administrator.  Long Island based office close to everything.  Company offers top benefits including 401K matching, profit sharing, health, vision, dental insurance, plus much more.


Job Description


The Sr. Salesforce Administrator will support the consumer division of a global corporation on all Saleforce related issues.


Responsibilities:



  • Responsible for managing the Salesforce instance and all back-end builds within Salesforce that allows creation of workflows and structures to support the needs of various departments.

  • Work closely with business leaders to understand needs, and prescribe solutions based on a strong working knowledge of the Salesforce.com platform.

  • Identify existing and upcoming features and best practices to ensure maximum value of Salesforce platform.

  • Design and configure Salesforce to meet business requirements.

  • Exposure to a high level of management.


Qualifications:




  • Bachelor’s degree required, An MBA would be a plus.

  • Proficiency in Salesforce required, with the following required certifications: Salesforce Certified Administrator and Salesforce Certified Advanced Administrator. 

  • A minimum of 5 to 7 years of related Salesforce experience is required.

  • Strong communication, analytical and conceptual skills, including technical writing for a non-technical audience are required.

  • Strong knowledge of APEX, Force.com, SOQL, Triggers and Visual Force Page development is required. 

  • Proficiency in PowerPoint, Access, Excel required.

  • Excellent interpersonal skills are also required.

  • Travel up to 10% of the time.


This is an equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.


*PLEASE CHECK YOUR EMAIL / A RESPONSE TO YOUR APPLICATION WILL TYPICALLY ARRIVE VIA EMAIL WITHIN 24 HOURS. Please also check SPAM.


Req ID NPA 1368


Company Description

As staffing professionals, we have experience placing healthcare candidates in many different settings. We also have been successful in industries such as, pharmaceutical, engineering, IT, therapy, executives, human resources. Contact us today to learn more!


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Job Description


Job Description:


We are looking for a self-motivated database specialist and experience as Salesforce.com Administrator. Any apex/visualforce programming is a plus. This is a 3 month trial and for the right person will be full time. Requires at least 40 hours per week. This is the perfect role for a go-getter that is looking for a challenging opportunity that offers substantial career growth!


Office Location: Virtual (Requires applicants to have home office with phone, high speed internet, PC or Mac) and preferably located around the Orlando area.


Requirements: SQL (at least 2 years experience) A​ND Salesforce.com Administration (at least 3 years experience)


Responsibilities:



  • Experience working with setting up and Synchronizing databases. Minimum 2 years of SQL experience.

  • Setting up new orgs, setup users, profiles, permission sets, importing data (Dataloader)

  • Microsoft Word and Excel experience (at least 3 years) - Familiar with using Excel formulas

  • Adding and Training New Users

  • Creating Views, Reports, and Dashboards

  • Add/Change/Remove fields, Formulas, validation rules, workflow, process builder

  • Email Templates

  • Setting up appexchange programs for clients

  • Other related duties to assisting customers with their Salesforce implementation

  • Comfortable working in a Virtual environment.

  • Additional experience in software development a plus

  • Great communication skills via phone and web.

  • Collect customer requirements to design solutions for additional capabilities

  • Must be available Monday - Friday 8 AM to 5 PM


Salary dependent on experience. Range $60k - $75k per year


 


***You must have home office with high-speed internet. ***


**This is a temporary to permanent, full-time position with a competitive salary and benefits. At this time we can only consider US Citizens or Green Card holders. No sponsorships.


Company Description

This company has been in business since 2009. We are a Salesforce.com partner and authorized re-seller. We are experts in the design, development and customization of Software as a Service (SaaS) applications, specializing in the use of the Salesforce1 platform.


See full job description

Senior Salesforce Developer or Admn Healthcare client looking for an experienced Salesforce Software Engineer to design and implement scalable business solutions, leveraging the Salesforce.com framework, connected applications and integration solutions. In this role, you will be responsible for both solution design and creation across the enterprise. You will work with stakeholders across the company, as part of an agile delivery team, to enable business capabilities to support our growth strategy, using a combination of native and custom Salesforce development techniques. Must have 5 years+ experience with designing and developing enterprise CRM/ Salesforce.com solutions (including Apex, Visualforce, Lightning components, triggers, workflows, etc.) Minimum 3+ years of experience with web services (SOAP or REST) Ability to influence and communicate effectively with non-technical audiences. Excellent verbal and written communication skills. Preferred QualificationsSalesforce Certified Developer and/or Administrator certification(s) Experience with tools and processes promoting automated DevOps in a cloud environment Experience in working with highly transactional, e-commerce, or finance related industry. Experience with advanced Salesforce integration techniques, and/or ETL frameworks Experience with credit bureau integration


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Position Information

Web Announcement

Are you a Salesforce Expert who is always looking for new ways to solve problems, meet challenges and improve software capability and functionality? If so, George mason University wants you to join our team, contribute your expertise to design and build world-class solutions to meet evolving requirements. You will improve our internal and student-facing Salesforce based applications/systems in a supportive and fast-paced team.

We have multiple Salesforce specific job openings for two teams based onsite at the George Mason Fairfax Campus!

Salesforce Administrator FunctionalThe Salesforce Administrator will be a key member of the enrollment management division.

Responsibilities: providing front line support of Salesforces daily operations, configuration changes, reporting, training, troubleshooting. Working with stakeholders to ensure that applications meet their current and evolving needs.

Nice to have: Demonstrated experience as Salesforce Admin (2-4 years preferred) AND SFDC Administrator Certification preferred (or equivalent experience).

Must haves: deep technical understanding of the Salesforce platform, its capabilities, and recommendations regarding the ongoing Salesforce deployment.

Required to be hired: Bachelors degree, or equivalent combination of education/experience, required, Experience w/ Demand Tools and/or Apex Data Loader, Informatica Cloud (or equivalent ETL tool), Salesforce Lightning Connector and relational databases

Salesforce Developer/AnalystThe Salesforce Developer/Analyst will be a key member of the Information Technology Services (ITS) team.

Responsibilities: Performing analysis, design, development, testing, documentation and implementation of CRM software and other related application systems within Salesforce and related platforms such as Heroku and their integration with other enterprise systems. Assisting in governance, project management activities, and other assigned tasks.

Nice to have: Understanding of encryption methods and procedures, understanding/experience with Salesforce connected app architecture and best practices

Required to be hired: Significant demonstrated experience as a Salesforce developer and/or administrator in projects related to CRM application development and integration. Hands on experience with Lightning, Apex, Visualforce, JQuery, CSS, XML, JSON. Experience/Exposure to working with Higher Ed. enterprise systems such as Banner, PeopleSoft, Workday, etc.

  • Exposure to one or more of the following languages/tools/technologies: C#.Net/Razor, PHP, XML, CSS, JQuery, ASP.Net, SQL Server, MySQL, Wordpress, Drupal, and other CMS platforms. Experience/exposure in creating and consuming REST/SOAP/JSON web services.

Salesforce Administrator-TechnicalThe Salesforce Administrator-Technical will be a key member of the Information Technology Services (ITS)- Enterprise Applications Support & Development team.

Responsibilities: Providing front line technical administration and support of Salesforce including: support of daily operations & change management, configuration changes, reporting, training, QA Testing, troubleshooting, and working with stake holders.

Nice to haves: Demonstrated experience as Salesforce Admin (2-4 years+ preferred). SFDC Administrator Certification preferred (or equivalent experience).

Must haves: deep technical understanding of the Salesforce platform, its capabilities and recommendations regarding the ongoing Salesforce deployment.

Required to be hired: Bachelors degree, or equivalent combination of education and experience, required, Strong understanding of Salesforce.com best practices and functionality. Must demonstrate ability to communicate effectively at all levels of the organization. Experience w/ Demand Tools and/or Apex Data Loader. Informatica Cloud (or equivalent ETL tool). Salesforce Lightning Connector and relational databases.

Special Instructions to Applicants

For full consideration, applicants must apply at https://jobs.gmu.edu/; complete and submit the online application; and upload a cover letter, resume, and a list of three professional references with contact information.

Mason Ad Statement

Great Careers Begin at Mason!

George Mason University is an innovative, entrepreneurial institution with national distinction in both academics and research. Mason holds a top U.S. News and World Report Up and Coming spot for national universities and is recognized for its global appeal and excellence in higher education.

Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Masons diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create.

If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at jobs.gmu.edu/!

George Mason University, Where Innovation is Tradition.

Equity Statement

George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any characteristic protected by law.

Department: Default Department

Criminal Background Check: Standard Background Check

Motor Vehicle Background Check: No

Statement of Economic Interest: Not Applicable

Restricted Position?: No, is eligible for layoff or severance benefits.

Job Category: Classified Staff

Role (State) Job Title: Salesforce Developer and Salesforce Administrator Multiple Openings

Working Title: Salesforce Developer and Salesforce Administrator

Job Type: Full-Time

Position Number: SF2019

Recruit Number: STF9666

Working Hours: 8:30a - 5:00p

Location: Fairfax, VA

Pay Band: N/A

Salary: Commensurate with education and experience.

Posting Date: 11/08/2019

Open Until Filled?: Yes

Telework Friendly?: Yes

Campus Safety Information: Masons Annual Security and Fire Safety Report is available at http://police.gmu.edu/annual-security-report/


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Senior Salesforce Developer or Admn


Healthcare client looking for an experienced Salesforce Software Engineer to design and implement scalable business solutions, leveraging the Salesforce.com framework, connected applications and integration solutions. In this role, you will be responsible for both solution design and creation across the enterprise. You will work with stakeholders across the company, as part of an agile delivery team, to enable business capabilities to support our growth strategy, using a combination of native and custom Salesforce development techniques.


Must have

  • 5 years+ experience with designing and developing enterprise CRM/ Salesforce.com solutions (including Apex, Visualforce, Lightning components, triggers, workflows, etc.)
  • Minimum 3+ years of experience with web services (SOAP or REST)
  • Ability to influence and communicate effectively with non-technical audiences.
  • Excellent verbal and written communication skills.


Preferred Qualifications
  • Salesforce Certified Developer and/or Administrator certification(s)
  • Experience with tools and processes promoting automated DevOps in a cloud environment
  • Experience in working with highly transactional, e-commerce, or finance related industry.
  • Experience with advanced Salesforce integration techniques, and/or ETL frameworks
  • Experience with credit bureau integration


See full job description

The Salesforce Administrator will be a part of the CRM team within Sales Operations. The Salesforce Administrator will manage our Salesforce system and be the primary support role for the Salesforce CRM Manager. This role will work directly with Sales leadership as well as key users in other departments across the organization. This position will support the North American operations, will be involved with holding to global sales processes and will be actively involved in the ongoing development of our salesforce.com deployment. This position will be responsible for executing day-to day configuration, support, maintenance and improvement of our CRM platform.


JOB DESCRIPTION DETAILS


  • Administration and System Maintenance

  • Configure/develop Salesforce platform to support critical business functions and meet project objectives, internal stakeholder requirements and company goals.

  • Interact directly with end users as necessary to analyze project objectives and capability requirements, including specifications for user interfaces, customized applications and interactions with internal Salesforce instances

  • Effectively act as the liaison between our end users, vendors, and the application development teams.

  • Work independently with members of the user community to define and document development requirements.

  • Collaborate with internal departments (Marketing, Sales, Service, Finance, HR, etc.) to ensure Salesforce environment supports internal needs relating to functionality and performance.

  • Communicate with project managers, stakeholders, and peers on the development team to design cohesive project strategies and ensure effective collaboration throughout all phases of development, testing, and deployment.

  • Manage daily support and maintenance of internal Salesforce instances, and conduct long-term improvement operations to ensure compatibility with evolving mission requirements.

  • Proactively look for ways to improve team processes and communication. Identify opportunities to move projects forward and take the initiative to lead the team in shared goals.

  • Complete regular internal system audits and prepare for upgrades

  • Maintain data hygiene and adherence to best practice


Training

·        Assist in training of new users, and grow the Salesforce.com skill set across the organization


Reporting/Metrics/Analysis

·        Handle all basic Salesforce administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks


Other


  • Attends meetings as required and/or assigned.

  • Performs other duties as required and/or assigned

  • Special Job Dimensions

  • Will be required to travel up to 10% of the time.


REQUIRED QUALIFICATIONS


  • Knowledge, Skills and Abilities

  • High level of attention to detail

  • Excellent written and verbal communication skills

  • Strong understanding of Microsoft Office Suite products

  • Upbeat personality and eagerness to learn

  • Intermediate knowledge of Salesforce.com

  • Ability to diagnose basic to intermediate technical issues involving software applications and interfaces

  • Strong interpersonal skills and a commitment to provide accurate information to customers

  • Ability to craft, coordinate and deploy customer and stakeholder communications

  • Strong analytical and decision-making skills

  • Self-motivated and creative

  • Ability to learn new technologies quickly, particularly on the Salesforce platform and related third party functionality.

  • Knowledge in Salesforce.com support including incident management, user management, security management, Salesforce configurations, workflows, assignment rules, integrations, release management etc.


Education, Certification/License & Work Experience


  • Bachelor’s Degree strongly preferred

  • 2-3 years of experience in Salesforce platform development and administration required

  • Salesforce Administrator Certification(s), strongly preferred but not required

  • Agile/SCRUM experience strongly preferred

  • Equivalent combination of education and experience may be considered.


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Description

IREX is currently seeking to hire a capable Senior Salesforce Administrator to support our programs. As a key member of the Global Programs team, this role will be responsible for assisting in providing effective and efficient administration of a Salesforce implementation with several applications, across different programs and units. Duties also include internal user management, incident response, org security, data integrity, data migration, change and release management, reporting, production support, and other duties. This position will play a key role facilitating IREXs transition from a now-dated Salesforce configuration to a new, more organizationally integrated configuration.

The candidate should demonstrate experience in similar roles maintaining seamless access to hundreds of users across multiple applications. The candidate must have a proven record of positive collaboration with others, especially stakeholders, developers, business analysts, and project managers.

ROLES AND RESPONSIBILITIES:


  • Act as tiered support for high-severity and business-impacting Salesforce related issues

  • Ensure proper controls are in place in the areas of security, access, separation of duties, design and release standards

  • Collaborate with developers to investigate and resolve production issues.

  • Serve as IREX project manager for reconfigurations, migrations, or other major Salesforce transitions

  • Monitor and manage Salesforce releases and feature changes

  • Manage and install third party AppExchange applications

  • Support one or more team in all phases of the development lifecycle, including participation in requirements sessions, planning sessions, development support, and release management

  • Contribute to internal company initiatives and commit to personal improvement and continuous learning objectives

QUALIFICATIONS:


  • 5+ years experience as a Salesforce Administrator with junior to mid-level development experience.

  • Highly proficient with Salesforce Lightning Service, Partner Communities. Development and maintenance of custom objects within Salesforce.

  • Experience with product design, integrated testing, migrations and implementation/release processes. Strong problem-solving skills.

  • Experience or knowledge of creating custom reports and dashboards within Salesforce platform.

  • Demonstrated expertise and experience with CRM applications and relational database applications.

  • Strong analytical and troubleshooting skills.

  • Strong communication, effective listening and collaboration skills.

  • Prefer experience with, or awareness of, not-for-profit organizations Salesforce requirements.


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Job Description


Salesforce Administrator Seattle WA 98104
Pay Rate: $35/Hour
Start ASAP  
Temp to hire
 
Job Overview:
Our clients Salesforce ecosystem consists of the Sales & Service Cloud, Financial Force, a budding Communities & CPQ rollout, as well as numerous integrated applications. As part of the Corporate Technologies group the SFDC platform team implements, manages, and integrates business applications that drive business-critical, global sales, support, marketing, operations, and finance functions. Our services enable our staff to perform a wide variety of day-to-day operations throughout the customer lifecycle, gain insights through data analytics and reporting, and take advantage of business process automation that drives efficiency.
As an experienced Salesforce Administrator who has supported an instance of at least 100 Users, and has supported different Salesforce cloud applications, you will ensure success of the Salesforce end-users by delivering high-quality declarative configuration work as part of an Agile delivery team. You will help respond and manage competing business requests. You will help document stakeholder requirements and ensure the test scenarios and UAT process are completed thoroughly, to contribute to the greater success of our client.
 
Responsibilities:
 

  • Build and maintain the Salesforce Sales & Service Clouds and their integrated applications

  • Document existing workflows in order to assess and start a process cleaning up technical debt

  • Create and adjust fields, adjust Process Builders, write validation rules, maintain Lightning page layouts and perform other Tier 1 Salesforce administrative duties

  • Take initiative to improve support processes, decreasing delivery time, and improving customer satisfaction. Look for ways to automate manual processes and increase self-service capabilities

  • Participate in the design, delivery and support of Salesforce Apps within your team’s functional area


Requirements:

  • 2+ years of Salesforce administration and App builder experience

  • Experience with Lightning UX

  • Exposure to application architecture, development and integration practices


Preferred Qualifications (great to have but not absolutely necessary)

  • Salesforce Administrator, Developer, or App Builder certifications

  • Experience integrating a marketing, finance, CTI functionality


Please submit a PDF or MS Word version of your resume for immediate consideration. Thank you!

#ZR
 


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Responsible for outbound calling to business and government customers for retention efforts and appointment setting. Tracking daily tasks, measuring and reporting of all activities at a customer level. Involving Client Support Team as needed for retaining accounts. Analyzing data and schedules to suggest new processes and procedures.


  • Troubleshoot and resolve end user issues in Salesforce.com.


  • Provide support for all cross-functional Salesforce users to track, troubleshoot, and resolve Salesforce issues.


  • Provision termination requests, role changes, and user information updates


  • Create reports and dashboards based on requirements


  • Build and provide Salesforce training and adoption programs to internal teams


  • Develop strong relationships with department managers, and all end-users to collect relevant feedback and provide documentation to core BI team of both business functional requirements


  • Escalate issues to senior admins and monitor open requests


  • Performs daily calling to business and government customers


  • Manages Client Support Representative appointments and Salesforce activities to ensure customer visit schedule is met


  • Analyzes Client Support Representative schedules for any potential scheduling problems


  • Contacts customers to confirm scheduled appointments


  • Required:


  • Bachelors degree required


  • 2+ years of relevant Salesforce experience


  • Track record retrieving and analyzing data using Excel, Salesforce.com, other CRM or data management/BI systems


  • Strong business analysis and functional experience with quantitative, analytical and organizational skills


  • Preferred:


  • Intermediate Excel skills (Pivot Tables, VLookups)


  • Experience using Salesforce data tools (Data Loader, Demand Tools, Eclipse Force.com IDE)


  • Strong attention to detail and excellent problem solving skills


  • Strong verbal/written communication and data presentation skills, including an ability to effectively communicate with both business and technical teams


  • Excellent working knowledge of Salesforce.com


  • Experience working with large-scale, complex datasets


  • Track record for being detail-oriented with a demonstrated ability to self-motivate and follow-through on projects


  • Highly organized, have multi-tasking skills, and efficient in ambiguous situations


  • Strong attention to detail and excellent problem solving skills


Job ID: 2019-6947


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Salesforce AdministratorApplyTechnical OperationsLos Angeles, California

As the USC Annenberg School for Communication and Journalism embarks upon a new era of data-driven decision making and workflow optimization, with a new Salesforce CRM and BI solution, we are searching for an enthusiastic and organized database administrator to join our dynamic and collaborative Technical Services and Operations team.This is a one-year, fixed-term staff position.

As the Salesforce Administrator, you will lead the ongoing development of our salesforce.com deployment, drive successful utilization, and maintain a highly customized salesforce CRM and analytics integration.

The successful candidate will have a record of success in improving processes and adoption using the Force.com platform. The administrator will work closely with functional leaders, operational units, and subject matter experts to identify develop and deploy new business processes including: Admissions, Marketing and Events, Operations, and our core student-focused business processes. This role is part technical project manager, part administrator and part Salesforce analyst. The Salesforce Administrator will be responsible for the executing on the day-to-day configuration, support, maintenance and improvement of our complex CRM and BI platform.

The incumbent will be expected to work from 8:30am to 5:30pm; is OT eligible; and will be expected to work overtime and after hours to provide essential systems troubleshooting, support, and maintenance (patching and updates).

Key Duties & Responsibilities


  • Serve as primary system administrator for the Force.com environment and related integration (Salesforce, Heroku, Kafka, etc.)


  • Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks


  • Complete regular internal system audits and prepare for upgrades


  • Manage Force.com data feeds and other integrations (Emsi, LinkedIn, SIS, etc.)


  • Coordinate the evaluation, scope and completion of new development requests


  • Work with our management team to establish suitable processes to support administrative, development, and change management activities


  • Assist in training of new users, and grow the Salesforce.com skill set across the organization


  • Effectively act as the liaison between our users, vendors and the application development teams


  • Work independently with members of the user community to define and document development requirements


  • Create and maintain systems documentation, artifacts relating best practices and systems configuration, and user support materials


  • Serve as an internal subject matter expert on database design, management, and implementation; including: data integration, ETL processing, and data analytics and visualization.


  • Stay informed of industry trends, latest practices, and emerging technologies.


  • Pursue continual skills development through online training, industry publications, and attending educational conferences, symposia, and training seminars.


Skills Required


  • Excellent project management skills and a positive attitude


  • Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards


  • Creative and analytical thinker with strong problem-solving skills


  • Must demonstrate exceptional verbal and written communication skills


  • Must demonstrate ability to communicate effectively at all levels of the organization


  • Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs


  • Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems and processes


Experience Required


  • Minimum three years of experience as a Salesforce.com administrator


  • Salesforce.com Admin (ADM201 and ADM211) certified


  • Sales Cloud, Service Cloud and Developer certifications preferred


  • Proven ability to design and implement new processes and facilitate user adoption.


  • Strong understanding of the force.com platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, flows, and other content of intermediate complexity


  • Strong understanding of Salesforce.com best practices and functionality


  • Strong data management abilities


  • Data analytic and visualization skills


  • Well rounded CS skillset; including: systems administration, network diagnostics, application development and scripting, user support, and cloud implementation and integrations.


  • A documented history of successfully driving projects to completion


  • A demonstrated ability to understand and articulate complex requirements


  • Experience with academic processes preferred


  • Previous experience working in/with systems design lifecycle methodologies


Required Documents:


  • Cover letter


  • Resume


Additional Information:


  • This is a one-year, fixed-term position.


  • Job openings are posted for a minimum of (5) five business days. This job may be removed from posting boards and filled any time after the minimum posting period has ended, so please apply on the same business day if interested.


  • USC has excellent benefits, including health benefits for staff and their family with access to the renowned university medical network; eligibility for retirement plans with employer contributions after six months of employment; tuition benefits for staff and their family; central Los Angeles location with easy access to commuter trains, buses and free tram pick up services; discounts to sporting and other campus events.


About theAnnenberg School for Communication and Journalism

Located in Los Angeles at theUniversity of Southern California, the Annenberg School for Communication and Journalism is a national leader in education and scholarship in the fields of communication, journalism, public diplomacy and public relations. With an enrollment of more than 2,200 students, USC Annenberg offers doctoral, master's and bachelor's degree programs, as well as continuing development programs for working professionals across a broad scope of academic inquiry. The school's comprehensive curriculum emphasizes the core skills of leadership, innovation, service and entrepreneurship and draws upon the resources of a networked university located in the media capital of the world. For additional information, see our website:https://annenberg.usc.edu/

The University of Southern California is one of the worlds leading private research universities. An anchor institution in Los Angeles, a global center for arts, technology and international trade, USC enrolls more international students than any other U.S. university and offers extensive opportunities for internships and study abroad. With a strong tradition of integrating liberal and professional education, USC fosters a vibrant culture of public service and encourages students to cross academic as well as geographic boundaries in their pursuit of knowledge.

USC is an equal-opportunity educator and employer, proudly pluralistic and firmly committed to providing equal opportunity for outstanding persons of every race, gender, creed and background. The University particularly encourages members of underrepresented groups, veterans and individuals with disabilities to apply.

Minimum Education: Bachelor's degree

Minimum Experience: 3 years

Minimum Field of Expertise: Expert knowledge of complex relational database applications and database design. Thorough understanding of database structures, theories, principles and practices. Expertise with MySQL, MS-SQL, Sybase, and/or Oracle databases. Experience with high-level Web and other programming languages such as: HTML, Java, JavaScript; .NET; SAS, SPSS; Excel. Experience with managing multiple complex projects. Good analytical and problem solving skills. Demonstrated ability to work independently and collaboratively. Strong oral and written communications, technical, planning and organizational skills.

REQ20079456 Posted Date: 09/25/2019


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Job Description


 


Prospect Financial Group, Inc. was founded in 2006 and is recognized as one of the nation's leading mortgage brokerage firms by mortgage volume.  We are currently looking to fill a Salesforce Administrator position with deep knowledge of the Salesforce platform. The right candidate will expertly prepare and analyze data while also being able to communicate effectively with management and provide timely recommendations based on the analysis to improve sales strategies, create new policies, and engage new retention practices, all focused on continuous forward momentum to gain additional mortgage market share.  As a National Top 10 Broker with mortgage loan funding's pacing approximately $1 Billion annually, we are looking to double this pace in 2020 to become the biggest Mortgage Broker in the country, by loan volume. 


The Salesforce platform is used in multiple areas of company operations. It is currently not completely integrated with several internal and external systems and the ultimate goal is complete integration across the organization and we find this to be a critical next phase to get us to where we are going. The Salesforce Administrator, as part of the Administration Team, will interact with Sales, Marketing, Operations, HR, IT and Accounting to ensure all departments flow seamlessly together to easily compile necessary reports and provide for seamless communication across Prospect's multi-functional platform.  We are somewhat new to Salesforce (approximately 1 year) and we will need a proven self-starter to take the bull by the horns and provide solutions to our fast paced and rapid growth business model. 


We are looking for candidates that have a team player mindset and strive to always do the right thing. We are located 2 blocks from water in Pacific Beach and have a laid back, business casual vibe. With that said, we are very driven and we work as a team to accomplish our goals, every hour, of every day. We are looking for self-starters and those that are looking to build a career and grow with us. Prospect Financial Group, Inc. was founded in 2006 and is a proud member of the BBB with an A+ rating.


Most important to us and more relevant to our success than any technology or any market related event, is our Culture and that of our CORE VALUES. Without an amazing culture, the great technology, the great marketing platform and/or our highly competitive rate and fee structures would be meaningless to us.



Required Skills/Experience:


• Salesforce Administrator Certification • Salesforce.com Administration (manage fields/relationships, workflow rules, approval processes, page layouts, security, validation rules, email, custom buttons/links, etc.) • Strong Salesforce configuration experience (at least 1 or more of the following five Salesforce modules: Sales Cloud, Service Cloud, Salesforce Communities and knowledge) • Thorough understanding of Salesforce Deployment Process • Proficiency in data manipulation and data management • Bachelor’s Degree in CS, IS, IT, or similar • Preferably has Previous Business Analysis experience • Any experience with Visualforce , APEX, or Salesforce CPQ (Steelbrick) • Understanding of Salesforce Deployment Process tools like ANT, Change Sets and Force.com
 



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Job Description


Do you want to be part of a fun, quickly growing company in a new vertical?


Do you have experience with Marketing Cloud?


Do you have some sales experience?

We are a B2C company with small offices across multiple states. You will be working on a small operations team that regularly launches, trouble shoots and creates efficiencies for new campaigns. Competitive pay rate and bonus plan being offered. The ideal candidate is someone currently focused on advancing their career who will also appreciate the flexibility of being able to work remotely the majority of the time.


-3+ years of Salesforce Administrator experience


-2+ years of Marketing Cloud experience

-A valid Salesforce Administrator certificate

-Custom object creation, workflow management, object and field layouts, reports and dashboard creation

-Experience with Sales, Service, Community, Marketing cloud


-Basic statistics knowledge a plus


 



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It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

The Role

We are looking for an experienced Salesforce.com Administrator who has in-depth understanding of the SFDC tool along with experience on working with Business on the Sales Cloud as well as Service Cloud side. The successful candidate will embrace the challenge of solving critical business problems and acting as the knowledge expert for evolving new processes within the company. This role will work with representatives from every department in particular, Sales, Marketing & Customer Success - to build and maintain processes and manage the data relating to them. Person should be responsible for day to day SFDC admin work as well.

Your day-to-day


  • Understand and analyze business objectives and functional requirements into technical Salesforce solutions


  • Must have a deep understanding of scalable solutions and Salesforce best practices


  • Manage day to day SFDC Admin activities


  • Hands on experience with creation of Global Price Books for SaaS and Appliance business


  • Should have worked on SFDC instance integration projects in case of Mergers and Acquisitions


  • Key contributor in cross-functional teams, BRD review, development plans, and roadmap development


  • Drive creation of application and architectural design documents leveraging Salesforce.com best practices


  • Maintain Users, User Roles, Security, and Profiles


  • Serve as a go to person for Salesforce for internal clients throughout the company


  • Train end users and prepare related documentation (training materials, process and data flows, and use cases)


What you need to bring with you:


  • Minimum 3 years experience as SFDC Administrator working with Sales, Channel and Marketing functional areas


  • Thorough understanding of key end to end CRM/PRM processes with extensive knowledge of industry best practices in CRM/PRM space both on process and technology


  • Business Analysis experience in a high-tech (preferable software) company highly desirable


  • Good understanding of entire Quote to Order process.


  • Experience with Steel Brick CPQ and Lightning is a plus


  • Must have Salesforce.com Administrator certification


  • Salesforce.com Advanced Administrator /Platform I certification is a plus


  • Experience as a Product Owner in Scrum or Agile development environments a plus


  • Experience working with Audit and SOX team a plus


  • Good understanding of Apex code and triggers is nice to have


  • Ability to influence and gain commitment at all organizational levels


  • Excellent interpersonal and collaboration skills


  • Should have a very positive attitude at work and willing to work with


  • Proven experience with business process optimization


#LI-KE1

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

At Proofpoint, we have a passion for protecting people, data, and brands from todays advanced threats and compliance risks. We hire the best people in the business to:


  • Build and enhance our proven security platform


  • Blend innovation and speed in a constantly evolving cloud architecture


  • Analyze new threats and offer deep insight through data-driven intel


  • Collaborate with customers to help solve their toughest security challenges


We are singularly devoted to helping our customers protect what matters most. Thats why were a leader in next-generation cybersecurityand why more than half of the Fortune 100 trust us as a security partner.

Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.


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Job Title:         Senior Salesforce Administrator

Reports to:      Director, Software Engineering & Architecture

 

Evolution Health Group is a full-service, integrated healthcare communications agency which has broad strategic capabilities and consists of 4 main divisions, Evolution Medical Communications (experts in promotional medical education; including P2P engagement strategy from pre-launch to LOE), Maestro360 (experts in program execution of meetings, events and conventions), BluLava (experts with respect to optimizing the customer engagement experience) and Darwin Academy (dedicated to providing novel, interactive peer to peer education)

We have been evolving (no pun intended) and growing for 15 years. We pride ourselves on inspiring clients and working with transformative therapies. We are proud of our diverse culture that inspires great work. EHG offers comprehensive benefits, cutting edge technology, snacks, an office center with many amenities, social action opportunities and discount programs. Evolve with us (pun intended) and take the next step to boost your career. 

Job Purpose: A CRM Administrator will focus on the Salesforce platform as part of a team that is responsible for the overall support and maintenance of Evolutions Technology platforms and other homegrown systems. As part of that support, this role will also collaborate with a diverse group of stakeholders across our organization, peers from your own development group as well as our business stakeholders. Candidate must have strong interpersonal skills including focused listening, critical thinking and working in a dynamic, team-oriented environment. The Administrator will continually meet the needs of internal customers and adheres to project schedules in a fast-paced, rapidly changing software development and administrative environment. Strong communication and organizational skills are required, as is a strong analytical approach to solving problems.

 

Primary Duties and Responsibilities:


  1. Support new and existing Salesforce user base with questions and issues in Sales Cloud and Communities Cloud.

  2. Work with internal customers to gather requirements and implement configuration changes including definition of workflow and approval processes and custom object implementation for all our client facing portals

  3. Create workflow rules for all related functionalities within the system including all custom objects, functions and all related admin functions

  4. Develop and create customized reports and dashboards

  5. Work with the Project Manager to maintain, prioritize and report on user request backlog

  6. Develop and maintain training materials and training curriculum for various client rollouts

  7. Maintaining and enhancing data integrity through effective design, maintenance and security in the Salesforce.com application.

  8. Troubleshooting technical issues and devising immediate and long-term solutions.

  9. Document system configuration and administrative processes

  10. Helps collecting, analyzing & translating complex business requirements into functional specifications.

  11. Assist in enhancing and maintaining automated processes and applications that exist within and are integrated with the Salesforce.com application.

 

Qualifications:


  1. 3-5 years of Salesforce Administrative experience.

  2. Salesforce.com Admin or App Builder Certification preferred, but not required

  3. Bachelors degree in a technical field or equivalent experience

  4. Proficient understanding of the various Salesforce admin features and data loading tools used for customer onboarding and platform customization.

  5. Experience with Web Services (SOAP and REST) a plus

  6. Experience in pharmaceutical industry a plus

  7. Positive and customer service attitude while interacting with users

  8. Ability to work under pressures and to meet tight deadlines

  9. Must be extremely detail-oriented with respect to documentation and communication


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This new position is for a Salesforce Administrator specifically to augment the existing salesforce team with an administration resource capable of managing tactical account & reporting issues as well as managing the release management of our development efforts. This position will also be responsible for assisting with governance for our SFDC instance. The LegalZoom Salesforce instance supports over 400 individuals so we are looking for someone with proven administration experience. This is an opportunity to work on challenging and exciting projects as well as creating and enhancing our product roadmap.

What youll do:


  • Design, develop and maintain complex workflow rules, validation rules and custom workflow, etc.

  • Audit, cover and resolve data integrity issues

  • Perform unit testing, integration testing, and performance testing of new application functionality. Analyze and mitigate issues identified during testing

  • Identify opportunities for application optimization, redesign, or development within the Sales and Customer Service teams


  • Provide tactical user support and system maintenance for ~400 US based Salesforce users utilizing unlimited Enterprise Edition.

  • Manage operational requests and troubleshoot issues, working with a diverse user group.

  • Assist with special projects as needed including reporting, sales comp administration, and SFDC roadmap development.

  • Contribute to driving user adoption, user training and value for the organization.

  • Assist in training sessions and provide post-rollout support.

  • Manage and Oversee junior administrators mentoring team members, team performance management, and workload/people management

Qualifications:


  • Proven Salesforce Administration experience (100+ users).

  • Strong understanding of Salesforce best practices.

  • Solid understanding of designing Salesforce custom reports.

  • Basic knowledge of relational databases & salesforce custom objects.

  • Ability to synthesize and interpret technical data.

  • Strong customer service skills.

  • Ability to manage multiple tasks in a fast-paced environment.

  • Must have an attention to detail and a commitment to quality.

  • Release Management or Deployment experience is a plus

  • Recent management experience - Must have at least 2-3 experience managing teams of size 5 or more members

  • Salesforce Administrator Certification is a plus.

  • Experience in Agile methodologies is a plus.

LegalZoom is an Equal Opportunity Employer, dedicated to diversity.


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Overview

ACA Compliance Group (ACA) is a leading provider of risk management and technology solutions that focus on regulatory compliance, performance, financial crime, and cybersecurity. We partner with our clients to help them mitigate the regulatory, operational, and reputational risks inherent in their business functions. Our clients include leading investment advisers, private fund managers, commodity trading advisors, investment companies, broker-dealers, and domestic and international banks.

 

Position Objective:

The individual in this position is responsible for administration of the sales functions and analysis within ACAs CRM product (Salesforce). The individual in this position is also responsible for working closely with the business heads on requirements needed to extend and enhance the CRM product to align with long term business strategy.

Responsibilities

  • Partner with the business unit leaders to determine requirements that align to companys business and technological strategies
  • Coordinate the evaluation, scope and completion of new development requests
  • Effectively act as the liaison between our users, vendors and the application development teams
  • Manage sales platform implementation and administration responsibilities
  • Generate and configure page layouts, graphs, charts, reports and dashboards on CRM product to satisfy business reporting requirements
  • Support business teams in training and education needs on CRM product knowledge and adoption.
  • Monitor CRM product release features and functionality and provide recommendations for process improvements
  • Facilitate requirements gathering, as well as documenting detailed functional, technical, reporting and data requirements
  • Work with sales team and end users to design and test Salesforce enhancements
  • Create and maintain CRM product user manuals and guides
  • Supervise, train, evaluate, oversee, and provide feedback to junior colleagues and those on the sales team
  • Architect and implement complex CRM product custom solutions
  • Analyze and maintain documentation of existing custom processes and propose options for streamlining existing code if necessary
  • Perform ad-hoc work/special projects as necessary to support ACA on various client and internal initiatives

 

This summary of responsibilities provides a general list of certain key job responsibilities, but is not intended to provide a detailed description of all work requirements that may be inherent in the job or to capture all responsibilities for this position. Not all functions listed may be performed and other duties may be assigned to meet business needs, in ACAs sole discretion.

Qualifications

  • Bachelors Degree preferred major in computer Science or equivalent experience preferred
  • Three years of sales administration and business analysis experience preferred
  • Salesforce.com Certified Administrator (Certified Advanced Administrator preferred)
  • Marketing Consultant and Pardot Consultant certifications preferred
  • Extensive working knowledge of Salesforce, or similar CRM product, highly preferred; including configuration, administration, customization and development experience
  • Experience with advanced CRM products configuration, including workflows, validation rules, and security controls preferred
  • Experience assessing and defining the process/system architecture landscape, gap-analyzing current and desired end-states, and delivering solutions to close gaps based on business priorities preferred
  • Understanding of data quality and data integrity best practices
  • Proven ability to design and implement new processes and facilitate user adoption.
  • Development experience with Lightning is preferred
  • Prior experience in the full application life cycle from technical design to development, testing, and deployment is preferred
  • Demonstrated professional integrity
  • Dependable, flexible, and adaptable to new ACA initiatives and changing client needs
  • Ability to work well in a fast-paced, small-team environment
  • Ability to work independently, multi-task and prioritize effectively
  • Ability to establish and maintain effective working relationships with colleagues and clients
  • Highly motivated and goal oriented; proactive in ones own education and career progression; volunteers for and shows initiative on both internal and external projects and tasks
  • Dedicated to upholding ACAs high quality standards and customer service focus
  • Strong organizational and problem-solving skills with attention to detail  

  • Strong oral and written communication skills
  • Proficient with Microsoft Office applications, Adobe Acrobat, and the Internet
  • Willing to travel minimal up to 20 percent
  • Available for client work and/or travel Monday through Friday on a general basis, including outside of normal business hours and weekends

With over 700 employees worldwide, ACA provides services to over 4,000 regional, national, and global firms in the financial services industry. ACA clients include 89% of the top 100 hedge fund managers (Hedge Fund Alert, April 2019), 79% of the top 100 private equity firms (PEI 300, May 2019, 83% of Americas top 100 money managers (Institutional Investor, 2018), 78% of the top 50 real estate firms (PERE 100, June 2019), 79% of the top 100 Mutual Funds (Mutual Fund Directory 2019). 

 

ACA is an equal opportunity employer and does not unlawfully discriminate against current or prospective employees on the basis of race, color, religion, sex, age, national origin, pregnancy, familial status, marital status, sexual orientation, gender identity, disability, veteran status, citizenship, ancestry, genetic information, or any other characteristics prohibited by law.


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The Salesforce Administrator is responsible for leading the scoping, development, implementation and ongoing administration of our salesforce.org applications. This position will work to create processes that enable scale, drive efficiencies and ensure data accuracy. Working across departments, the Salesforce Administrator will use data to help set priorities and measure KPIs which will assist in strategic decisions made by stakeholders.

Responsibilities:

Administration:
- Manage MDAs Salesforce database for the fundraising enterprise
- Regularly perform Salesforce and data scrub procedures
- Manage ongoing support requests and administrative needs of users
- Train decentralized user base on system capabilities and updates
- Develop reports, dashboards pertaining to workflows, validation tables and processes to continuously monitor data quality and integrity

Documentation:
- Develop and regularly update training plans, materials and documentation for Salesforce users
- Coordinate new users as well as ongoing training sessions nationwide
- Develop and communicate a schedule for future Salesforce releases/enhancements
- Monitor user adoption rates and respond as needed for ad hoc requests; additional training sessions, communication, modifications, etc.
- Assist users with report design and management

Planning:
- Define, communicate, and manage a change/moves management process to develop and implement new applications and update existing applications
- Identify the technical and organizational infrastructure needed to support Salesforce
- Stay up-to-date on the latest technology releases, applications, integrations and opportunities
- Define and monitor all licenses (models and usage)

Process Discovery and Management:
- Work with various functions and end users to identify, document and communicate standard business processes as they relate to Salesforce
- Work with the management team to identify new and creative opportunities to leverage Salesforce to support internal business processes or functions

Platform Integration:
- Work with the technology team to maintain existing integration with the MDA website, financial systems and other systems as needed
- Work with DocuSign on a smooth workflow for contract review and signoff as well as contract storage

Vendor Management:
- Manage Salesforce outsourcing
- Develop and manage ongoing relationship with Salesforce and the Salesforce Foundation

The Salesforce Coordinator will also perform other duties as required.

Competencies:
- Project Management: Develops project plans; coordinates projects, communicates changes and progress; completed projects on time and budget; managers project team activities.
- Technical Skills: Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.
- Customer Service: Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service. Responds to requests for service and assistance and meets commitments.
- Organizational Support: Follows policies and procedures; completes administrative tasks correctly and on time. Supports organizations goals and values; benefits organization through outside activities; supports affirmative action and respects diversity.
- Planning/Organizing: Priorities and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.
- Adaptability: Adapts to change in the work environment; managers competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays or unexpected events.

Qualifications/ Experience Requirements:
- BA or BS degree required
- Non-Profit fundraising experience preferred
- Salesforce Administrator Certification ADM-201 preferred
- Excellent project management skills
- 5+ years experience as a Salesforce.org administrator
- Successfully deployed an application from Salesforces AppExchange
- Proficient in data manipulation (Excel, Access, FileMaker Pro)
- Knowledge of donor databases and database integration for websites (preferred)
- Proven track record of achieving results
- Proven ability to juggle multiple priorities simultaneously and take initiative
- Proven understanding of integration scenarios and workflows
- Strong documentation and training skills
- Excellent verbal and written communication skills
- Prior success working closely and building relationships with diverse groups of people
- Prior experience in a fast-paced, growth-oriented organization
- Ability to travel as required

MDA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.


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Job Description

The Salesforce Administrator is dedicated to maximizing efficiency and capitalizing on the full features and benefits of the internal systems that we use to run our business. At the center of our network of systems is Salesforce and being at the center, a large amount of our time and effort is around creating an amazing Salesforce experience for our internal customers. An ideal candidate is someone who likes to tackle challenges, problem solve and be proactive. This individual will be someone with excellent technical and communication skills who will work directly with our internal stakeholders to understand their behaviors, needs, and requirements. The Salesforce Administrator is then responsible for co-creating and implementing technical requirements. In addition, the Salesforce Administrator takes the lead on ensuring projects meet the desired quality standards from both an end-user and architectural perspective.

Who you're committed to being:


  • A skilled Salesforce Administrator that excels in solving complex business problems via declarative work in Salesforce and contributing systems.

  • A self-starter. You like to understand the expected outcome, get the context, and then work entrepreneurially to get it done.

  • A life-long learner committed to your own growth and development.

  • Accustomed to being a creative problem solver in order to meet multiple project deliverables with tight deadlines.

  • Consultative in your approach and always looking to leverage cross-functional partnerships to get things done.

  • An amazing communicator and effective influencer. People trust and follow you.

  • Partner with the business to drive business value.

What youll own:


  • Drive and contribute to projects that rely on Salesforce and other internal systems from discovery through delivery; Review and refine requirements, collaborate with the team to define a solution, and train users.

  • Develop a deep understanding of various business units processes and goals.

  • Participate in key meetings with users including requirement sessions, system demos, user acceptance testing, and end-user training.

  • Seek opportunities to offer improvements: transform unofficial, disorganized processes into feature enhancements in Salesforce and other systems.

  • Translate business goals to tools, reports, prompts and interfaces that support those goals.

  • Facilitate and drive continued enhancements of Salesforce.com and related systems, aligning with business processes and business reporting requirements.

Experience youll need:


  • 2+ years of progressive experience as a Salesforce Administrator.

  • Salesforce Admin certification (101 preferred).

  • Proven ability leveraging analytical and problem-solving skills in a fast-paced environment.

  • Detail-oriented individual with the ability to quickly ramp up on new business customers, their business needs, and technologies.

  • Ability to communicate effectively with business stakeholders, engineers and other members of the Business Technology team.

  • Proven record of troubleshooting and resolving issues with SaaS, sales, success and financial systems.

  • Highly organized with a personal method to manage multiple competing priorities without falling behind.


Working at Pluralsight


Founded in 2004 and trusted by Fortune 500 companies, Pluralsight is the technology skills platform organizations and individuals in 150+ countries count on to create progress for the world.


Our platform helps technologists master their craft and take control of their careers. We empower businesses everywhere to build adaptable teams, speed up release cycles and become scalable, reliable and secure. We come to work everyday knowing were helping our customers build the skills that power innovation.


And we dont let fear, egos or drama distract us from our mission. Our mission to democratize technology skills is what drives us and our values are at the helm of how we work together. Its our commitment to practicing them day in, day out that enables our performance. Were adults, and we treat each other that way. We have the autonomy to do our jobs, transparency to eliminate office politics and trust each other to do the right thing. We thrive in an environment with creativity around every corner, challenges that keep us on our toes, and peers who inspire us to be the best we can be. We bring different viewpoints, backgrounds and experiences, and united by our mission, we are one.


Bring yourself. Pluralsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.


Additional Information

All your information will be kept confidential according to EEO guidelines.


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Job Description


 


STS Technical Services is hiring Salesforce Administrators in Melbourne, Florida.


Position Summary:


This position is for a Salesforce Developer within the CRM and Customer Experience team.  We are looking for someone to be responsible for the development, maintenance and administration of Salesforce applications. Your primary focus will be custom Salesforce development and integration with third-party services. You will be working with other departments on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and creating quality products is essential.


Essential Duties & Responsibilities:



  • Develop customized solutions within the Salesforce platform to support critical business functions and meet project objectives and company goals

  • Manage daily support and maintenance of internal Salesforce instance, and conduct long-term improvement operations to ensure compatibility with evolving mission requirements

  • Communicate with department leaders to design cohesive project strategies and ensure effective collaboration throughout all phases of development, testing and deployment

  • Maintain a flexible and proactive work environment to facilitate a quick response to changing project requirements and objectives, and innovate ways to meet mission goals successfully

  • Interact directly, as necessary, to analyze project objectives and capability requirements, including specifications for user interfaces, customized applications and interactions with internal Salesforce instances

  • Provide system administration support of internal and customer-facing Salesforce environment, especially related to customized applications, user permissions, security settings, custom objects and workflow

  • Collaborate with various internal departments, including sales, marketing, product development and operations, to ensure Salesforce environment supports internal needs relating to functionality and performance

  • Recommends enhancements to processes, procedures, business practices, databases and tools.


Qualifications:



  • BA Degree in IT, Marketing, Business, Finance or related field required.

  • Advanced degree a plus.

  • Salesforce Administrator Certification a plus or ability to receive within 6 months

  • Salesforce Developer Certification a plus

  • 2-4 years of experience with CRM platform development (SalesForce.com preferred), administration and/or other IT related field.

  • Knowledge with Apex, VisualForce, Native, MySQL, JavaScript, APIs

  • Experience with 3rd party CRM integration, email marketing, or sales software a plus

  • Comprehension required of fundamental practices associated within the field of work assigned.

  • Limited knowledge of industry policies and practices which are gradually obtained

  • Demonstrated ability to plan, launch, and measure CRM administration and development.

  • Strong Excel skills for data manipulation – aptitude with VLookUp and Excel formulas.

  • Ability to use and manipulate data from a CRM database (SalesForce.com preferred).

  • A high degree of technical aptitude.

  • Highly organized and team oriented with the ability to prioritize tasks and provide innovative solutions.


Benefits:


Since this is a direct hire job, our client will provide a full benefits package to you. If you would like to learn more about that package, please call 1-800-359-4787.


Thanks for taking the time, and we look forward to hearing from you soon.


Company Description

STS Technical Services is a Top 100 Staffing Firm that’s partnered with some of the largest names in the aerospace, manufacturing, defense and industrial industries.

Our professional recruitment teams put talented individuals to work at client locations all over the world, and we have hundreds of exciting career opportunities for you to explore!


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Job Description


 


What will you be doing?
• Business Intelligence and Technology
o Understanding of business systems’ data structures and integrations
o Adheres to technical best practices and guidance
o Proficient in Workflows, Process Builder, Flows, SSIS, Lightening, Object creation, SOQL, Salesforce Reporting, Analytics and possible integration with PowerBI
o Incorporate long-term support considerations into development approach
o Maintains data integrity across the technology platform(s), i.e., SQL and Salesforce
o Develop data and related deliver mechanisms that will lead to measurable gains in usability from both an intelligence and UX perspective.


• User Experience
o Critically evaluate native and mobile UX and make recommendations for improving
o Extend core product to provide an effortless and engaging end-user platform and mobile experience
o Lead in conceptualizing and implementing reports, information dashboards and other data intelligence
o Develop and deploy data visualizations, ensuring ease of use and on-demand access to key business information


• Data Analysis, Reporting
o Extract data from multiple disparate data sources and combine them into meaningful data intelligence visuals
o Expertise with creating and populating new objects, relating to existing objects, integrating with Org data model, etc.


• Professional Competency and Technical Knowledge
o Communicate and develop relationships and integration across departments and organization levels
o Able to develop and present complex problems in a simple way
o Crafting communications that are clear, succinct and audience appropriate
o Lead in articulation of business and technical requirements
o Passions for helping other technologists solidify Salesforce development acumen


What is required?
o 2+ years of experience with Salesforce.com administration
o Able to build custom integrations between SFDC and other software
o Able to see a task from a business standpoint, not just a technical standpoint



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Req Ref No: RKOHSA2Location: Kent, OHDuration: 6.0 months

Description

Description:

This position will be working with the Constituent Engagement Services (CRM) team to support the CRM platform that consists of Salesforce, Marketing Cloud, and managed/unmanaged 3rd party applications. Assignments include Salesforce and Marketing Cloud administration, support, configuration, data analysis/reconciliation, data prep and troubleshooting. Depending on experience and skill level may also include APEX, Visual Force, Lightning development, and 3rd party application support.

Responsibilities include:Troubleshoot reported issues and propose solutions to the CES Manager/teamTest and deploy fixes and enhancements; dev/UAT to productionAnticipate issues and risks and escalate appropriatelyDesign and develop solutions to resolve issues and/or meet business requirementsSupervise student employees

Primary Skills Required:

Experience working with end usersExperience with Salesforce administration, configuration, user and security management, workflows and process builderExperience with Salesforce Marketing Cloud administrationKnowledge of deployment processesSolid understanding of all parts of Software Development Life Cycle (SDLC)Strong attention to detailSelf-motivated and accountableProven communication skills both written and verbalAbility to understand email programming languages, such as HTML, CSS, AmpScript, etc.Ability to write queries utilizing SQLExperience analyzing business requirements and identifying potential design solutionsCross training related to Salesforce administration, configuration, and best practicesSecondary Skills Required:Experience with data analysis, reconciliation, and prepSalesforce configuration, APEX, Visual Force, and/or Lightning experienceHave an understanding of email best practices.

Experience Level Required:

3-4 years of Salesforce administration, configuration, user, and security management best practices. Salesforce certifications Administration required, developer or other certifications preferred. As well as some Marketing Cloud administration and configuration experience.

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.


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Position Overview

Validity is looking for an experienced and highly motivated Senior Manager of Salesforce Admin to join our growing team. 

In this critical and highly visible role, the successful candidate will be responsible for managing the technical support, maintenance, and development activities for the sales team business applications. The position combines managerial responsibilities with in-depth hands-on technical expertise as a Salesforce & CPQ Administrator. The manager is responsible for appropriate staffing, staff management, performance management, continuous service improvement, and the technical administration of our Sales tools.  The position is based in our Tampa, FL office.

 

Company Overview

Validity was formed to bring confidence to customers who rely on data every day to run their business. As a global industry leader in data quality, our role is to ensure our customers have the tools they need to tackle the complexities of data administration and regain certainty with the integrity of their data assets.

 

Our Trust Platform is comprised of software services and solutions that help customers know where they stand with their data and enable an ongoing assessment and toolset to correct data issues. For over a decade, tens of thousands of administrators in over 20 countries across the world have trusted our products to regain integrity with their CRM data.

 

The Senior Manager, Sales Adminstrator will possess the following qualities:


  • Quality - Consistently achieve high-quality results

  • Intellectual Curiosity - A strong desire to learn and understand and ask thoughtful questions

  • Critical thinking - The ability to find and synthesize information, apply logic to problems and quickly analyze information to provide a recommendation

  • Coachability - You are humble, acknowledge strengths and weaknesses and take feedback well.  Able to self-diagnose and translate into an actionable solution

  • Strong communicator and motivator

 

 

Essential Position Duties and Responsibilities


  • Everyone deserves a great manager. BE ONE! Grow and nurture the next leaders on your team. Define career ladders and pave pathways for success through ongoing mentoring and coaching.

  • Build amazing relationships with your key stakeholders. Become an extension of their teams. Understand organizational priorities and create opportunities for collaboration to accelerate joint success.

  • Provide oversight for the development and administration of the Sales and Service Technology Stack including Salesforce and other 3rd party business applications.

  • Provide a consultative approach to solution design and deployment processes. Educate Never dictate.

  • Manage prioritization Negotiate conflicting requirements.

  • Assess business needs to provide support and proactive service, including analysis of opportunities in order to take advantage of available tools

  • Manage the release process for applications, including effective department wide and communication (up, down and out).

  • Be creative! - Make recommendations to improve efficiencies through development and adoption of best practices and standardized procedures

  • Manage all Salesforce user administration tasks, including access management, permission sets, roles assignments, uploads, data backups, configuration, workflows, etc.

  • Maintain data quality through ongoing data analysis, record maintenance, and other related tasks.

  • Work closely with management personnel and corporate IT teams in identifying, evaluating, selecting, and implementing specific information technologies that support the business plans and strategies.

  • Tactfully manage individual staff performance challenges directly, as needed

 

Experience/Skills


  • Bachelors degree or equivalent business experience

  • 10+ years Salesforce administration and development experience. Salesforce CPQ experience preferred.

  • Minimum 2 years experience managing a technical software team.

  • Experience with DemandTools, DupeBlocker and PeopleImport preferred

  • Experience administrating or integrating Salesforce and 3rd party applications including Salesforce CPQ, Salesforce Analytics, SalesLoft, LinkedIn Sales Navigator and DocuSign preferred. 

  • Experience scaling Salesforce for a fast-growing organization

  • Proficient in Microsoft Office suite including Word, Excel, Visio and PowerPoint

  • Ability to work with a variety of stakeholders across the organization

  • A quick learner, with good technical and business acumen

  • Excellent critical thinking, organizational, analytical, and planning skills with good attention to detail and presentation skills

  • Able to resolve problems in a timely manner

  • Ability to work in a fast-paced environment

  • Self-motivated with strong organizational/prioritization skills and ability to multi-task with close attention to detail

  • Excellent verbal and written communication skills

  • Outstanding time management skills


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Job Description


Atlantic Energy is a young and fast-growing Energy Service company with a national footprint and continues growth in major US markets. We are seeking an experienced Jr. Salesforce Administrator to work directly with our support team and CIO, Software Development partners and the business to deliver solutions to meet business needs. This is the perfect role for candidates that enjoy variety and are have excellent multi-tasking skills. In addition to supporting Salesforce platforms, the Jr. Salesforce Administrator will troubleshoot and maintain the company's, workstations, software applications and networking hardware, while also playing a significant role with the configuration, testing and implementation of new software projects currently underway. We require someone who is a team player, loves supporting people’s IT needs and questions and is flexible to the ever-changing needs of our business.


 


Essential Duties and Responsibilities:



  • Develop and manage Salesforce reports and dashboards

  • Manage tasks on Jira

  • Aid in creating, updating and deleting Salesforce objects, fields, profiles, users, record types, page layouts, etc.

  • Creating flows, process builders, workflow rules to automate business processes.

  • Use data import tools (Data loader, import wizard) to mass create, update, delete records.

  • Aid in email and content creation

  • Serve as the first point of contact for employees seeking Salesforce and technical assistance

  • Manage and support New Voice Media telephony platform for call center operations. Assure integration with Salesforce platform is maintain

  • Support and assist implementation of various IT related projects

  • IT Support for Desktop / Laptops, Telephony (Desk phone, Video Conference and Handheld devices)

  • Build & Maintain a Standard operating environment

  • Manage IT Inventory

  • Provide first level of support for Enterprise applications

  • Daily communication with user community and software vendors

  • Will work in tandem with multiple office locations in NJ and NY and other locations in the North East

  • Manage site-specific Documents, Vendor contacts and Escalations, Application Installation Documents

  • Provide Incident Management, Request Management and Change Management for Desktop / Laptop Environment as per defined SLAs and KPIs


 


Required Skills:



  • Experience with Salesforce CRM

  • Experience with Salesforce Marketing Cloud

  • Experience with Salesforce Analytics Studio

  • Experience with Salesforce Social Studio

  • Experience with Jira and confluence

  • Solid Understanding of Windows 10

  • Knowledge G Suite, GCP and AWS

  • Basic HTML/CSS Knowledge

  • Knowledge of Cloud Telephony

  • Knowledge of Windows and MAC environment and basic administration preferred

  • Knowledge of basic Networking, Wireless networks, Database, Security will be added advantage

  • Good understanding of Antivirus & Anti-malware software

  • Good Communication and presentation skills

  • Analytical skills to resolve complex problems

  • Basic knowledge of end-user applications

  • ITIL Knowledge (Incident management, Request management, Change Management, Problem management)


* 3-5 years experience preferred.


Company Description

Atlantic Energy is managed and operated by a smart, youthful, environmentally-conscious team, headquartered in Deerfield Beach, FL. We strive to be the best energy supplier in every market we serve. We distinguish ourselves by providing first-rate customer service – a rarity in today’s world.

Our exceptional LED light bulb program uses our own dedicated distribution centers, transportation and staff to deliver LEDs right to our customers. And our custom-designed information technology system ensures that our customers receive everything they expect, when they expect it.

Our mission is to reduce energy consumption and costs by providing affordable energy efficient services and solutions to consumers nationwide.

Please visit our website to learn more about Atlantic Energy


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Job Description


We are seeking a Salesforce Administrator to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:



  • Handle customer inquiries and complaints

  • Provide information about the products and services

  • Troubleshoot and resolve product issues and concerns

  • Document and update customer records based on interactions

  • Develop and maintain a knowledge base of the evolving products and services


Qualifications:



  • Previous experience in customer service, sales, or other related fields

  • Ability to build rapport with clients

  • Ability to prioritize and multitask

  • Positive and professional demeanor

  • Excellent written and verbal communication skills


Company Description

Our company is focused on delivering an optimal lending experience. End-to-end Lending Solutions manage the complete lending cycle—from inception through payoff. We supports a diverse array of loan products with our comprehensive loan origination systems and single-platform loan servicing solution with integrated default capabilities. Our solutions are available as licensed software, hosted services and a wide array of outsourced services. Our combination of lending services and comprehensive technology addresses virtually every part of the loan process for financial lenders.


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Job Description


Interactive College of Technology, an accredited two-year degree granting college has an immediate opening for a part-time SalesForce Administrator.


Responsibilities will include generation of reports, assisting representatives with navigation, lead management, screen presentation/appearance, maintaining representative’s accounts, dashboards, email/texting drip campaigns as well as other day to day challenges with SalesForce.


While the position is part-time, there is flexibility in schedules, with an option of working some hours remotely.


Experience most preferred is use of SalesForce in a Business to Customer setting, yet with familiarity with Pardot.  Sales background helpful, data analysis crucial.  Compensation relative to experience and contribution to ICT needs.


Qualified candidates will go through face to face interview process.


EOE/M/F/D/V


Company Description

Accredited, private college.


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