Jobs near Richmond, CA

“All Jobs” Richmond, CA
Jobs near Richmond, CA “All Jobs” Richmond, CA

Job Title: Operations Supervisor

Job Code:

Department: Cash Operations

FLSA Status: Non-Exempt

Grade:

Reports To: Cash Control Manager/Manager of Operations

Summary/Objective

Lead Cashier Supervisors develop and supervise Operations cashiers to ensure Oakland Zoo customers receive quick and outstanding service at admission, parking and ride area points of sale. This is achieved by having a complete understanding of Point of Sale (POS) and Credit Card systems and supporting the Cashier team at every training level. In addition, Lead Cashier Supervisors are responsible for processing all Group Service admissions by confirming all adult/child counts, processing group(s), and confirming all payments to cashiers. Lead Cashier Supervisors are trained to work as Cashiers in needed situations. Office responsibilities include the daily maintenance of several Microsoft excel/word spreadsheets and completion and confirmation of all daily Operations deposits as well as confirming the daily attendance. Lead Cashier Supervisors uphold the mission and values established by the Conservation Society of California (the “Zoo”) and adhere to policies and procedures as set forth by the Zoo

Essential Job Duties


  • Assure cashiers are providing excellent customer service on a regular basis.

  • Assure assigned admission, parking and ride ticket work stations are properly staffed and operational at scheduled opening and closing times. In the event of employee call offs and/or no-shows, possess ability to contact and secure replacements.

  • Maintain business excel and word spreadsheets. Adhere to department financial plans and budgets.

  • Assist customers with special services; i.e. gift certificate purchases, large group reservations, purchase orders, etc.

  • Reconcile all cash drawers and safe counts; prepare bank deposits.

  • Keep department office stocked with appropriate supplies; change; register/receipt tape, bags, etc.

  • Monitor staff to include rest breaks, meal breaks, training, schedules, and answer questions, etc.

  • Monitor and adhere to all cash handling policies and procedures.

  • Follow all guidelines and procedures outlined in department training manuals as set forth by the Senior Manager of Operations.

  • Demonstrate superior customer service with customers, both internal (i.e. co-workers) and external (vendors, visitors, customers, etc).

  • Demonstrate knowledge of, and support, the Conservation Society of California’s mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of behavior.

  • Perform other related duties as required and assigned.

Supervisory Responsibility


  • Provides guidance and training to others. Does not conduct performance evaluations, but opinion of other employees’ performance is given consideration in supervisor’s hiring, advancement/promotion and dismissal decisions

Required Qualifications – Required qualifications to effectively perform the job. An equivalent combination of education, training and experience will be considered.


  • Mathematical skills including accuracy with numbers and money

  • Supervisory skills

  • Customer service expertise

  • Trustworthy and dependable

  • Work with little or no supervision

  • Organizational skills

  • Able to bend, twist, lift, sit, kneel, walk, stoop, and stand regularly for long periods of time.

Knowledge, Skills and Abilities – May be representative, but not all-inclusive, of those knowledge, skills and abilities commonly associated with this position.


  • High School Degree. AA degree in Accounting, Business or a related field preferred. Education requirement waived with adequate previous experience as cashier, supervisory skills, and required training.

  • Preferred two (2) years progressive experience in an accounting or numbers environment with at least one year of supervisory experience.  

Work Environment – Environmental or atmospheric conditions commonly associated with the performance of the functions of this job.


  • Varying Inclement outdoor weather conditions such as heat, cold, rain and wind

  • Moderate Noise Level

Physical Abilities - Activities that are commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.


  • Sitting

  • Standing

  • Walking

  • Talking

  • Lifting 25 lbs. or less

  • Reaching with hands/arms

  • Clarity of vision 20 feet or more

  • Clarity of vision 36 inches or less

  • Precise hand-eye coordination

TO APPLY:

Email your resume and cover letter to mstuart@oaklandzoo.org

If you choose to apply via email, please remember to put the title of the position in your subject -- failure to do so may result in your application not being seen/forwarded to the correct party for review.

Please, no phone calls! We apologize, but due to the heavy volume of applications, only those applicants who are selected for an interview will be contacted.

Do not call to follow up on the status of your application

Disclaimer: This job description is not intended to be all-inclusive; an employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. The Zoo reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment. Management reserves the right to change job descriptions, job duties, functions, and requirements.

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Family owned and operated corporation (for over 45 years) now doing business as Fix Auto looking for an experienced and qualified Body Shop Manager who is a leader, honest, has good work ethic, detailed and organized, customer and employee team focused, good communicator, familiar with Direct Repair Programs and CCC One.  Full time employment, shops open Monday through Friday, 7:30 a.m.-5 p.m.

We offer competitive wages with great benefits:

· Health insurance (which includes prescription discounts) premiums paid 100% for employees after 60-day waiting period, 50% for spouse/partner and dependents after one year anniversary. Dental and vision care available for a fee

· Commuter benefits and, if needed, 50% paid parking where lots are available nearby

· Cafeteria plan -- includes flexible medical spending and dependent care up to maximum as allowed by the IRS

· Paid Time Off (includes sick pay, personal and vacation earned from day one of employment) as well as paid Holidays

· after a year of employment: 401k retirement plan 

· There is great opportunity for growth and advancement; we will send you to any ICAR classes needed, as well as ASE and manufacturer's certification courses

If you are interested in working for a solid organization who cares about its people, please apply online at www.lofrano.com - Employment - Store Manager. You can also fax your resume to 415 865-8421. 

Provable authorization to work in the U.S. including  current CA Driver's License with clean driving record is required. We background and drug screen upon job offer.

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Compass Education Group specializes in industry-leading test preparation with an emphasis on personalized, one-on-one instruction. Compass is currently accepting applications for part-time SAT and ACT tutors. Our tutors specialize in Math and/or Verbal, and they can also cover Subject Tests, AP exams, high school admission exams, and academic subjects.

 

Our ideal candidate:


  • Stellar academic credentials (BA or BS required)

  • Affinity for standardized tests

  • A fun, upbeat personality with strong interpersonal skills

  • Intuitive teaching ability

  • Enthusiasm for working with high school students

  • Willing and able to travel to students' homes

Why work for Compass?


  • Competitive in-person tutor rates starting at $40-$44/hr, with annual raises

  • Paid lesson prep time

  • Flexible and autonomous scheduling

  • High-quality, well-researched curricula

  • Comprehensive paid training and ongoing support

  • Professional development workshops and social events

  • Regular evaluations and raises

  • Great infrastructure. We consult with families, offer you students, handle billing, manage payroll, and send materials.

  • Our very own Compass Tutor App! Easily manage student programs, enter lesson notes, etc. from your iPhone.

Compass has a well-established following throughout Northern California and serves students in the following areas:


  • San Francisco

  • East Bay

  • Marin County

  • Sonoma County

  • Peninsula

  • San Jose / South Bay

  • Santa Cruz

Here’s what our tutors have to say about working at Compass:  http://bit.ly/1YXAHvB

Apply URL:  

 https://apply.compassprep.com/apply-sf?s=lw

 

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Catholic Charities SF, the not-for-profit service arm of the Archdiocese of San Francisco, is one of the Bay Area's largest human services organizations. Catholic Charities SF provides programs and services for 70,000 people in need within the three county regions of San Francisco, Marin and San Mateo Counties. Catholic Charities SF's programs include a full spectrum of services for families and youth, single parents, aging adults, persons living with HIV, refugees and immigrants, homeless and those at risk of being homeless, individuals with physical disabilities, and incarcerated adults and youth. In conjunction with Mercy/Charities Housing Inc., Catholic Charities SF is also a recognized leader in a not-for-profit housing development.

ESSENTIAL DUTIES & RESPONSIBILITIES


  • Drive a school bus along a designated route: pick up and discharge students in accordance with time schedules; stop traffic and escort students across streets as necessary.

  • Observe legal and defensive driving practices; assure compliance with applicable traffic and student transportation laws, codes and regulations.

  • Maintain order and discipline among passengers on the bus and while waiting on the bus and waiting at the bus stops in accordance with each school’s policies related to disciplining students.

  • Conduct required daily safety inspections of buses, inspecting the interior, exterior and engine of the vehicles; report mechanical malfunctions or other problems as required.

  • Maintain buses in a clean and safe operation condition; sweep and clean buses; refuel vehicles as necessary.

  • Transport students, faculty and parents on field trips or other events; meet scheduled departure and arrival times as assigned; load and unload luggage.

  • Determine appropriate action in potential or real medical emergency situations according to established guidelines; administer first aid to passengers as needed.

  • Utilize two-way radios for bus to bus and bus to base communications.

  • Maintain routine records related to assigned activities.

  • Attend safety meetings and programs as assigned.

  • Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience


  • Valid Class A or B license with passenger, school bus and air brake endorsement.

  • Valid California School Bus Driver Special Certificate

  • Valid DL 51Medical or equivalent.

  • Valid First Aid Certification issued by an authorized agency.

Knowledge, Skills & Abilities


  • Safe and defensive driving practices.

  • Proper and safe operation of a school bus

  • Applicable traffic and student transportation laws, codes and regulations.

  • Basic First Aid procedures.

  • Basic record keeping and report preparation techniques.

  • Interpersonal skills using tact, patience and courtesy.

  • Oral and written communication skills.

  • Maintain bus in clean and proper working conditions.

  • Operate a two-way radio.

  • Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in cross-cultural situations.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.


  • Frequent bending, standing, stooping, kneeling, reaching, twisting, and walking.

  • Occasional lifting, pushing, and pulling.

  • Frequent repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers.

  • Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

  • The worker is required to have visual acuity to operate motor vehicles or heavy equipment.

  • Driving is required for this position.

  • Must be able to drive at night

If driving a car is required for the position, incumbent must have a valid California driver's license and be able to provide proof of DMV record and personal insurance (if required).

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • School bus and outdoors environment.

  • Seasonal heat or cold or adverse weather conditions.

  • Evening or variable hours.

  • Exposure to fumes, dust, odors and oil/grease.

  • Driving a vehicle to conduct work.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

CATHOLIC CHARITIES IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER and is committed to providing equal employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, sexual orientation, gender identity, legal domicile status, veteran status, disability or AIDS/HIV status or any other characteristic protected under federal or state law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Department or Program: CYO Transportation

This is a non-management position

This is a full time position

Union status: Non-union

Fingerprinting clearance: Required

TB Screening: Required

First Aid Certificate: Standard First Aid required

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To be hired for this position, candidate must pass a U.S. government, 10-year criminal background check and TSA security threat assessment.

We seek a team player in the hospitality or retail industry who has demonstrated organization, follow through and team leadership. We offer competitive pay, and a benefits package, including growth opportunities.

Job Duties:


  • Product quality control, including presentation

  • Product inventory and ordering

  • Adjust and maintain order pars as needed

  • Adjust and maintain prep pars

  • Train and effectively manage kitchen staff in a manner that helps boost morale and provides guidance before discipline

  • Ensure consistency of recipe execution

  • Waste tracking and management

  • Ensure food safety and sanitation guidelines are enforced, and taught when necessary.

  • Maintain cleanliness of all BOH areas and equipment

  • Analyze product costs and trends to suggest changes that would be profitable while adhering to guest demand while not sacrificing quality

  • Perform all BOH crew duties as needed including prep and supportive work, butchery and working all line stations and expediting

  • Report to Executive Chef

Basic Requirements:


  • 1-year kitchen supervisory experience

  • Proven staff management skills

  • Experience with high volume

  • Desire to grow through demonstrated performance

  • Basic knowledge of food and labor costing

  • Flexible schedule (location is open from 4am - 11pm)

  • Ability to multi task, problem solve and work well under pressure

  • Knowledge of Microsoft Word and Excel

  • Organized

  • Understanding of safety and sanitation principals

  • Able to identify problems and opportunities, create an action plan and effectively implement change.

  • Must have a positive attitude, good people skills (with superiors, subordinates, purveyors and guests) and be a team player.

  • Experience with union staff a huge plus

  • Food safety and sexual harassment certified (training provided)

  • Able to speak, read and write English (bi-lingual a plus)

  • Basic physical requirements including standing for long periods, ability to work in high temperature, push, pull, lift and carry up to 50 lbs., able to finger / grasp / and use equipment with dexterity, possess all abilities needed to perform job duties in a safe manner.

Compensation:

$50k annually, excellent bonus plan, 100% employer paid individual medical with dental vision and dependent options, 401k, free parking.

To be hired for this position, candidate must pass a U.S. government, 10-year criminal background check and TSA security threat assessment.

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Do you want to join a dream team of educators who are innovative, passionate, and committed to challenging the status quo in public education and building a model for academically rigorous social justice education in Oakland and beyond?!

ARISE High School, a small charter school in East Oakland, California focused on preparing students to find success in college and career, is growing and seeking passionate and skilled teachers interested in joining a crew of dedicated and experienced educators, students, parents, and community leaders who struggle together to help create a more just, healthy, and equitable society.

WHO WE ARE:

At ARISE we nurture, train, and discipline our school community to engage in a continuous practice of developing mind, heart, and body towards a vision where we actively rise up. Agency and self-determination drive our struggle to improve our own material and social conditions towards a more healthy, equitable, & just society.

The mission of ARISE High School is to empower ourselves with the skills, knowledge, and agency to become highly educated, humanizing, critically conscious, intellectual, and reflective leaders in our community.

REQUIRED QUALIFICATIONS FOR TEACHERS

▪ Hold a valid California Teaching Credential in the subject area, or be willing to acquire a ​CTE credential in Health Science and Medical Technology

▪ Be able to work from and build upon an established curriculum, scope, and sequence

▪ Growth mindset, commitment to building a healthy staff culture of professional learners

▪ Commitment to equity and serving the students, families, and community of ARISE

▪ Committed to further developing the skills and examining the ideologies associated with the ARISE Instructional Core​ criteria

PREFERRED QUALIFICATIONS FOR TEACHERS

▪ The successful candidate will have demonstrated proficiency in all areas of our ​ARISE

Instructional Core​:


  1. Restorative Justice

  2. Literacy strategies

  3. Culturally relevant teaching

  4. Rigorous instruction through project-based learning

  5. Standards-based teaching

  6. Classroom aesthetics

▪ Experience in individual and collaborative curriculum development

▪ Experience with trauma-informed classroom and restorative justice

▪ Two years of credentialed teaching experience in an urban setting

▪ Advanced degree in subject-matter content or education

▪ Familiarity working with Common Core standards

▪ Experience with assessments for and of learning ( standards based grading)

▪ Experience with gradual release instruction (i.e. “I do - We do - You do”) and student-centered

instructional practices

TEACHER JOB RESPONSIBILITIES & EXPECTATIONS

▪ Teach five sections of a course/courses within your discipline and one section of Advisory

▪ Attend and participate fully in weekly Professional Development and weekly or bi-weekly coaching meetings with an instructional coach (all teachers at ARISE have a dedicated instructional coach)

▪ Participate in professional development opportunities to develop skills and expand scope of curricular and instructional knowledge and understanding (including school-wide professional development retreats, critical inquiry group participation, opportunities with school partners, and outside individual professional development)

▪ Provide regular feedback to students about their progress, including completing quarterly progress reports and updating the online grade book weekly

▪ Participate in “Academic Familia” grade level meetings to problem solve student issues and build out collaborative, cross-curricular projects

▪ Develop project-based “Rigorous Summative Assessments” in alignment with our ​Graduate Profile

▪ Collaborate with teachers/peers and our Adelante Student Support team to provide a consistent academic support system for all students

▪ Participate in peer observations with other teachers to heighten the effectiveness and experience of our community of teachers as learners

▪ Align course content with our Public and Community Health Pathway

▪ Provide academic support outside of class to our students (e.g. tutoring, mentoring, homework assistance, including one afternoon each week assisting with required study hall hours) at least twice per week.

▪ Contribute to teaching a two-week beyond the classroom course during our Post Session, which runs for the final two weeks of the school year

▪ Attend and support additional beyond the classroom activities including Advisory retreats, College Tours, Days of Service, Student-led conferences, and Exhibition nights)

CTE SPECIFIC QUALIFICATIONS

▪ Attend and participate as needed in weekly Professional Development that is aligned with school wide priorities or CTE pathway

▪ Collaborate with science teacher to ensure that Public and Community Health curriculum and best practices are being utilized

▪ Participate in monthly advisory board meetings to review Public and Community Health pathway initiatives and best practices

▪ Commitment to aligning course content with our Public and Community Health Pathway

RESPONSIBILITIES AS AN ADVISOR

▪ Provide academic, socio-emotional, personal guidance, and support to a grade-level homogenous Advisory class of 15-22 students, including support towards fulfilling graduation requirements (e.g. Defenses, community programs, cultural immersion, etc.)

▪ Exemplify and reinforce the ARISE Vision, Mission, and Core Values in and beyond Advisory

▪ Collaborate with students, parents/guardians and other teachers to address the academic and

social needs of advisees; provide consistent follow-up with/for students, parents/guardians and

teachers in the role of Advisor

▪ Facilitate the maintenance of student portfolios

▪ Hold a focused independent reading time space 3x per week during Advisory

▪ Coordinate bi-annual student-led conferences

▪ Conduct home visits to meet with advisees and their families as necessary

TEACHER LEADERS

We at ARISE are excited to bring on experienced teacher leaders to help realize our ARISE Mission and Vision. We encourage teachers to participate in leadership roles in school development and are provided a stipend for doing so. Such duties include: operations, and/or administration, internship coordinator, technology coordinator, data coordinator, advisory coordinator, Academic Familia lead, etc.

SALARY AND SCHEDULE

▪ Competitive, with health, sick, and pension benefits

▪ Stipends available for leadership responsibilities, advanced degrees, Spanish fluency

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We’re Psoas Massage + Bodywork and we’re looking for a detail-oriented, extremely organized -- yet approachable and warm -- office administrator. This position is ideal for someone who enjoys both creating a welcoming client experience as well as being able to take on independent projects and delving deeper into back-of-the-house business strategies.

Our ideal candidate will have a combination of entrepreneurial tenacity, enthusiasm, a high-level work ethic, and is looking to make a long-term commitment.

Does this describe you, and do you want to join a 14-year old family-style business that’s committed to health and wellness?

If so, don’t forget to follow application directions at the end of this post.

We are a Sports and Clinical Massage practice looking for an exceptional administrative candidate who will also work as a Front Desk Specialist. Candidates must have great writing and communications skills and strengths in strategic and critical thinking. We’d also love to hear from you if you have experience in system analysis, graphic design, marketing, sales, web development, and/or IT troubleshooting.

Main Duties:

• Communicate with clients by phone/email in an educated and friendly manner – (we will train and educate

you about our massage modalities)

• Taking ownership of and juggling any number of projects at once

• Provide support to General Manager and across multiple teams, including Client Success and Marketing,

Communications, Human Resources, and Project Management

• Troubleshoot and improve IT systems

• Support website maintenance

• Troubleshooting and solving client challenges

• Move between working the front desk, taking intake calls, admin tasks, and ongoing and urgent projects

• Greet clients and schedule appointments

• Help maintain office (i.e. cleaning, watering plants, helping therapists as needed)

About you:

• Believe in the benefits of bodywork and its potential to influence overall health

• Can work independently to execute on projects and adhere to deadlines AND can work collaboratively to get

stuff done

• You’re an excellent writer with sophisticated communication skills

• Have excellent organizational skills and an eye for detail

• You love searching for solutions, delving deep into analysis and research

• You are always on time

• Minimum 1 year experience in an administrative role, plus minimum 1 year experience at front desk OR at

least 2 years as office administrator

• Computer savvy with solid Excel and typing skills

• Good attitude that compliments a healing environment

• Health should be a priority as that is what our business is about

• Ability to maintain focus in busy service environment

• Motivated to learn new systems quickly

• Outstanding communication skills – both verbal and written; including maintaining sophisticated intra-clinic

relations

Bonus Qualifications:

• Experience with scheduling/POS software like Millennium/Meevo

• Experience in a health-related field – i.e. massage, fitness, personal training gym, physical therapy,

chiropractic office, etc.

• High level office software experience in one or more of the following: Constant Contact, WordPress, Excel,

Illustrator, social media platforms

• Payroll and/or Human Resources experience

• Writing experience, with writing samples

• Management experience

Schedule:

• 32-40 hours, 4 weekdays and at least 1 weekend day.

• AM or PM shift available

Compensation/Benefits:

• Salary dependent on experience of the applicant

• Monthly bodywork (massage and/or chiropractic) sessions

• Catered food twice weekly

• One week paid vacation

• Health insurance after 90 days

• Optional commuter pre-tax benefits

• Optional retirement account

• Optional city-wide gym membership

• Other non-financial benefits are working in a positive, nurturing environment, and belonging to a team that

strives to be the best in the industry

Thank you, and we look forward to hearing from you.

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To be eligible to work in our airport locations, candidate must pass a U.S. government, 10-year criminal background check and TSA security threat assessment.

Interested? Tastes on the Fly San Francisco is seeking a positive, committed and hands on Executive Chef for our SF GIants themed restaurant location.

The San Francisco Giants and Tastes on the Fly today officially opened the first San Francisco Giants restaurant outside of Oracle Park in Terminal 3 at San Francisco International Airport. San Francisco Giants Clubhouse brings the Giants experience to United Airlines travelers with a unique ballpark-inspired menu, a wrap-around digital wall and Giants memorabilia.

We seek a team player with a minimum of two years upper management experience in a full service, restaurant facility, who has demonstrated excellent organization, follow through and team leadership. We offer competitive pay, bonus and a benefits package, including growth opportunities.

Specific responsibilities include, but are not limited to, the following:


  • PEOPLE MANAGEMENT! Supervise a staff of approximately 30 including servers, bartenders, hosts and bussers

  • Provide coaching and positive leadership and support to staff, fostering a real TEAM environment

  • Guest relations and heavy hands-on floor presence

  • Train new hires as well as conduct continuous training for current employees

  • Understand and enforce provisions of our IIPP and ensure all safe work practices are followed at all times

  • Foster company philosophies and guest first service culture.

  • Ensure quality and availability of products being ordered, stocked and sold.

  • Ensure only correct and consistent products are served to guests

  • Maintain and conduct inventory

  • Ensure superior cleanliness of restaurant and adherence to food safety and sanitation guideline

  • Administrative duties including employee documentation, cash counts and daily logs

  • Understand, follow and enforce company policies, procedures, steps of service, union contract provisions, morale initiatives etc.

  • This position reports directly the General Manager

Skills we are most interested in:


  • Must be able to effectively manage people, time, tasks, paperwork, products, safety and sanitation.

  • Managing our staff effectively requires knowledge of our company handbook as well as the union contract. Management style should be proactive, positive and mentoring. While discipline and policy enforcement come with the territory, the most successful managers are always fair and consistent with discipline and coach staff performance positively to avoid the need for discipline. Must be able to maintain professionalism at all times.

  • Strong candidates will also have good written communication skills for administrative tasks and a healthy amount of regular documentation needs. Experience with union employees a plus. Aloha experience a plus. 

Job requirements:


  • A GREAT ATTITUDE & DESIRE FOR GROWTH

  • Excellent interpersonal skills with guests, subordinates and superiors

  • Ability to work in a fast paced environment is required.

  • Ability to effectively problem solve is required.

  • Ability to ensure and perform proper product presentation, no short cuts

  • Basic understanding of costing / financial reports

  • Dependability and follow through.

  • Knowledge of food and beverage operations and equipment is required.

  • Flexible schedule,

  • Dependable transportation

  • Certain physical requirements including standing / walking for long periods, tolerance of extreme temperatures, ability to lift / push / pull 50 lbs, ability to properly and safely use all kitchen tools and equipment

  • Food safety certification (Training provided)

  • Harassment Training Certification (Training Provided)

  • Basic computer knowledge including, email, internet, Word and Excel

To be eligible to work in our airport locations, candidate must pass a U.S. government, 10-year criminal background check and TSA security threat assessment.

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Summary:

Red Bay Coffee is looking for an Area Lead to grow and drive success in our retail locations in the Bay Area market. This role will be responsible for managing multiple store locations to financial success, operational efficiency, and excellent guest service experience, as well as assisting with opening new stores. The role supports the Retail Leadership team, coaching and managing each Retail Store Manager to hitting their revenue, operational and guest service goals.

About the role:

Reporting to the Director of Operations and Finance, the Retail Area Lead will responsible for managing multiple store locations to financial success, operational efficiency, and excellent guest service experience, as well as assisting with opening new stores. You must have knowledge of P&L management, brand management, and retail operations are key requirements for this position. You will drive our retail stores’ financial success, improve overall efficiency in our retail operations and create excellent guest service experiences, and launch new store locations.

Ultimately, you will ensure our retail store’s success. This position will be based in Oakland, CA and report directly to our Director of Operations & Finance. This role is a full-time exempt position.

What you will do:


  • Build, coach and inspire our retail teams to high performance by capitalizing on their strengths and refining their areas of improvement

  • Create and advance a strong team of Store Managers, Shift Leads, Lead Baristas, and Baristas whose work exemplifies quality, sustainability, and humanity

  • Stay grounded in the nitty-gritty of store operations to inform high-level thinking by occasionally working floor shifts

  • Craft every retail location to exemplify our core values of service, community, and excellence as a means to constantly be improving our guest experiences

  • Grow a portfolio of successful cafes: develop market level strategies to achieve each store's financial, operational and guest-service goals, while addressing each store's unique strengths and challenges.

  • Advise on the design of new retail locations and launch new locations

  • Partner with our Production, Quality Control, Training, Store Development, Design, and Marketing departments to ensure the excellence of everything we provide in our guest experiences

  • Be consistently focused on store financial growth, retail leadership growth, and guest experience

  • Set a good example for our retail leadership teams and take point on leading retail leadership meetings to meet retail goals


What you will bring:


  • Mission-driven people leadership, supporting and challenging your people to be and do their absolute best. You see managing others to step up and be accountable as a necessary part of effective leadership.

  • Guest service focus, making sure every unique feature of Red Bay Coffee and how we connect with the communities we serve is at it’s best

  • Loves challenging and ambitious goals and data-driven problem-solving.

  • Always proactive in improving you and your team’s results and impact through looking critically at what’s in front of you and trying new things, and looking historically to avoid making the same mistakes again.

  • Able to balance both the big picture and the nitty-gritty in shaping and leading the strategy for Retail while also driving excellent day-to-day operations at the smallest level of detail

  • Articulate and effective in your written and verbal communications to people at all levels of the company - you get to the point but do it with confidence, humanity, and grace

  • Flexible and creative in problem-solving - you roll with the punches and have fun doing it

  • Organized, focused and tends towards goal setting, retrospectives and is able to learn from their mistakes


What you will need:


  • 10+ years in retail management, with specific experience managing other retail leaders

  • 5+ years strong financial acumen - managing the financial success of multiple retail locations

  • Prior new store opening experience would be ideal

  • Prior experience in coffee or food & beverage

  • Strong verbal and written communication

  • Strong organizational, interpersonal and problem-solving skills.

  • Flexibility and adaptability are a must! you will need to be comfortable with ambiguity and frequent change as we scale and grow

  • A love and respect of delicious coffee, food, and amazing guest experiences

  • Ability to travel as needed

Benefits we currently offer:


  • Flexible Vacation Policy

  • Medical, Dental, and Vision Plans (after 60 days)

  • CalSavers Retirement savings plan option

  • Commuter & FSA Benefits

  • Professional development opportunities

  • Access to Coffee Education & Training program

  • Drinks at our locations & a weekly complimentary bag of beans

  • Discounts on Red Bay Coffee food, merchandise, etc.

  • Free access to Red Bay Coffee curated events

  • Be a part of a beautiful diverse, inclusive, and community-driven culture

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Responsibilities: Work with local directors / management and report to Chief Operating Officer for the following areas and duties, including but not limited to:


  • Work a weekly schedule of generally 5 days / 40-50 hours in for the most efficient workload management. Advise COO and local Directors of any and all schedule changes / irregularities.

  • Champion a positive health and safety culture

  • Utilize and support current safety programs policies and procedures, ensure location adherence to such. Proactively identify opportunities for improvement in all areas of health and safety compliance performance and training

  • Develop and suggest and integrate improved safety programs and policies and procedures

  • Workers Comp management


    • Review all workers comp incidents. Investigate and assistant in managing all individual claims. Partner with carrier and broker to ensure timely best practices are followed on each incident

    • File claims with WC provider as appropriate and act as liaison between location management and carrier

    • Maintain all proper reporting practices including CAL OSHA

    • Lead accident and incident investigation uncover root cause, develop corrective measures and track completion of corrective actions

    • Maintain excellent relationship with WC advocate (through broker) and partner for exceptional case management and resource utilization

    • Track incidents by location and type. Maintain accounting of current status of each case.



  • In coordination with HR and management, facilitate return to work program for wc and non-wc injuries.

  • Monitor location safety and risk, including food safety, health inspection preparedness, employee work practices, general cleanliness and repair and maintenance issues. Conduct monthly inspections, report on deficiencies and follow up on resolution

  • Monitor food safety certification adherence. Coordinate various classes and resources to fulfill certification goals for staff and managers

  • Track, analyze and report safety performance results and follow through with respective department managers and employees on all safety related suggestions and feedback

  • Oversee and improve safety programs including HACCP and IIPP. Provide ongoing training as necessary. Ensure adequate safety training is provided to all new hires. Ensure effective use of monthly safety training topics. Coordinate and participate in Qtrly safety meetings. Ensure location safety teams are fulfilling duties.

  • Provide Quarterly reporting to COO regarding WC performance

  • Coordinate with DOO to review and assist in managing all non-WC workplace accidents. Report to liability carrier as necessary

  • Ad Hoc reporting and projects related to employee health and safety

  • Ensure thorough and timely responses to internal and external business correspondence

  • Prepare documentation and appear in legal proceedings, as necessary

  • Timely, consistent and transparent communication to COO regarding all areas of responsibilities.

  • Create and maintain effective professional relationships with all administrative and managerial employees of Tastes on the Fly and service providers including insurance carriers and brokers.

  • Maintain excellent communication with peers and superiors, seeking guidance as needed and keeping them abreast of any issues.

  • Exude excellent time and task management skills. The position is highly autonomous and requires consistent communication, transparency, ethics, integrity, accountability and efficiency without constant supervision or direction. Organization is key.

  • Ad-Hoc tasks and projects as approved by COO

  • Follow all company policies and procedures as outlined in the company handbook, as directed or as trained on. Consistently represent the company well including professional appearance, communication and behavior in all work related affairs.

  • Work tenaciously to support and create a positive workplace for self and others, free from harassment, bullying, gossip, counterproductive attitudes and behaviors - constantly striving toward the best interests of the company and all of its employees.

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Prep/Line cook needed for a new kiosk at Emeryville marketplace

Mama Lamees Cuisine is a catering company that serves authentic traditional Palestinian food. She currently works out of a shared commercial kitchen space but will soon be opening a kiosk at the Emeryville Public Market.

Come and learn the authentic food of Mama Lamees, who has lived and cooked in several Middle Eastern countries including Kuwait, Jordan, Qatar and Palestine. Her passion for food and cooking was a driving force in her journey through life, eventually bringing her here to San Francisco. Mama Lamees has developed a solid following in the Bay Area through her work with La Cocina, where she built her catering business from the ground up. She now has the opportunity to bring her delicious cuisine to the diverse marketplace in Emeryville.

 

We are looking for a talented prep/line cook to join our team. We are searching for someone who is passionate about food and hungry to learn. We are a small family team and it's really important for us to continue to create a place that is full of love, acceptance, and understanding. If what you've heard makes you want to be part of the team and the family, please email your resume today! Pay to be determined based on skills and experience.


  • Perform many basic tasks of food preparation and organization in the kitchen.


  • Effectively communicate with other members of the staff.


  • Gracefully receive constructive criticism as well as effectively carry out orders.


  • Remain calm while multi-tasking.


  • Arrive on time, with clean and appropriate attire.


  • Able to follow direction


  • Assist in preparation of all menu items


  • Exceptional time management


  • Able to keep an organized station


  • Flexibility to work different stations within the business


  • Excellent knife skills


  • Well spoken and warm (with team and customers)


  • Maintain a safe working environment by observing proper food handling and food safety guidelines.


  • Ensure that a high standard of hygiene and cleanliness is maintained.


  • A self starter with a good eye for detail.


Must have and be able to do all of the following:

• At least 18 years of age.

• Two or more years of kitchen experience.

• Good communication skills.


  • Sufficient math skills to work with recipes, ingredients, and figuring portion size.


  • Able to lift at least 50 pounds.


  • Able to stand for long periods of time.


  • Flexible schedule and available for nights, weekends and holidays.


• Valid food handlers card.

If you want to learn more about our business consider watching our episode of and check out our website

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Want better pay and more work? Want to be rewarded for your loyalty as a substitute teacher? Tired of not having taxes withdrawn from paychecks? Scoot is hiring exceptional substitute teachers in Oakland, San Francisco, Palo Alto, and the greater Bay Area.

Join an elite group of educators who believe in the value of exceptional education and understand the complexities associated with filling in for the day and take great pride in providing a consistent, valuable day of learning even when the regular teacher is unavailable.

You’ll get:- W-2 employee status (no fussing with taxes at the end of the year!) - Highest pay with weekly direct deposit - Friendly humans: expect to speak to a consultant daily - Easy tech: Instantly set your schedule and receive assignments via app/website - More work: there’s a shortage of teachers and we need your help! - Costs covered: we pay TB/Live-scan and application fees for 30 day permitYou are:


  • Credentialed or have a 30-day Teaching Permit **

  • Empathetic, professional, and passionate

  • Capable of leading in stressful situations and communicating with diverse audiences

  • Reliable, flexible, and excited to belong to a community

  • Competent, kind and fun** Only taken the CBEST? No worries! Instead of a gift card, we’ll cover your CTC live-scan costs & reimburse you for your 30 Day Permit application!


About Scoot:

We place exceptional people in educational settings. We invest in teachers looking for substitute or full-time teaching positions and connect them with stellar independent, charter, private, and religiously-affiliated schools across California. We utilize technology to provide better human experiences and strive to elevate substitute teaching as a career.

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We're Psoas Massage + Bodywork.

For 15 years, we’ve worked tirelessly to elevate the standards of our field. We’ve hired, trained, and supported the Bay Area’s most accomplished therapists.

We’ve created a space where the 15 practitioners on our team—including tissue therapists, neurological-based bodyworkers, and a newly hired chiropractor—collaborate closely. They consult around treatment plans, support one another’s learning, and refer to each other when a client needs varied approaches.

We’ve hired an incredibly skilled front desk team and invest in their ongoing training so that bodyworkers can focus on what they love.

And we're looking for a few special therapists to join our growing family.

You should apply if...

You're interested in sprains, strains, rehabilitation and maintenance—not just relaxation.

You strive to treat clients with complex issues that will help you grow your skills.

You’re looking for a clinic that works with all levels of athletes (including professional individuals and teams), and enjoy working out complex treatment puzzles alongside skilled colleagues.

You’re in this trade for life and committed to ongoing education in all the latest techniques.

You thrive on continued growth, love feedback, and want to work in a culture that emphasizes skilled communication.

Because, at Psoas…

We create personalized treatment programs like no other.

We mean it when we say “clinical.” Our clients come to us for highly specialized work, and we collaborate, at every level, to make sure that’s what they receive. We take careful SOAP notes after each session, and make use of the wide range of referral resources on our team: ART specialists, Structural Integrationists, Sports and Deep Tissue therapists, neurologically-focused practitioners, and our new chiropractor.

We offer continuous opportunities for learning—from our senior therapists with 15+ years of experience, and from master teachers (i.e. Marty Morales + Art Riggs) who visit Psoas regularly as trainers.

We coach our therapists on all elements that define complete care: not just the clinical, but the relational.

We have an incredible team of intake specialists who anticipate therapist needs, provide a professional touch, and make sure each client is matched with the best therapist for them.

We boast tried and true administrative systems, built over years of practice, that allow therapists to focus on their clients.

We believe in educating our community about the benefits of bodywork and sharing tools to maintain its benefits. That’s why we provide an always-evolving video library of stretches - https://www.youtube.com/user/psoasbodywork/videos

We leverage a closely vetted, long-standing network of referral partners – including doctors, physical therapists, trainers, and more – to ensure our clients have what they need.

We are a busy clinic with high repeat visits as well as many new clients. Top rate clinicians will find their schedules full.

We cultivate a culture of self-care, and encourage members of our clinical team to trade bodywork with their expert colleagues.

Benefits:


  1. A living wage, commensurate with experience

  2. Catering multiple days a week

  3. Health insurance

  4. Retirement Fund with Company Match

  5. Commuter + gym membership benefits

  6. Education stipend

  7. In-house training program

  8. Regular bodywork trade program with our elite bodyworkers


Requirements:

Minimum 3-year experience, advanced training, and CAMTC certificate required.

If this speaks to you and you are available for at least 4 shifts (including 1 weekend day); please apply to this job post!

Preview video on Psoas Employment: https://www.youtube.com/watch?feature=player_embedded&v=ezP6b-EDsQQ

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Responsibilities: Work with local directors / management and report to Chief Operating Officer for the following areas and duties, including but not limited to:


  • Work a weekly schedule of generally 5 days / 40-50 hours in for the most efficient workload management. Advise COO and local Directors of any and all schedule changes / irregularities.

  • Champion a positive health and safety culture

  • Utilize and support current safety programs policies and procedures, ensure location adherence to such. Proactively identify opportunities for improvement in all areas of health and safety compliance performance and training

  • Develop and suggest and integrate improved safety programs and policies and procedures

  • Workers Comp management


    • Review all workers comp incidents. Investigate and assistant in managing all individual claims. Partner with carrier and broker to ensure timely best practices are followed on each incident

    • File claims with WC provider as appropriate and act as liaison between location management and carrier

    • Maintain all proper reporting practices including CAL OSHA

    • Lead accident and incident investigation uncover root cause, develop corrective measures and track completion of corrective actions

    • Maintain excellent relationship with WC advocate (through broker) and partner for exceptional case management and resource utilization

    • Track incidents by location and type. Maintain accounting of current status of each case.



  • In coordination with HR and management, facilitate return to work program for wc and non-wc injuries.

  • Monitor location safety and risk, including food safety, health inspection preparedness, employee work practices, general cleanliness and repair and maintenance issues. Conduct monthly inspections, report on deficiencies and follow up on resolution

  • Monitor food safety certification adherence. Coordinate various classes and resources to fulfill certification goals for staff and managers

  • Track, analyze and report safety performance results and follow through with respective department managers and employees on all safety related suggestions and feedback

  • Oversee and improve safety programs including HACCP and IIPP. Provide ongoing training as necessary. Ensure adequate safety training is provided to all new hires. Ensure effective use of monthly safety training topics. Coordinate and participate in Qtrly safety meetings. Ensure location safety teams are fulfilling duties.

  • Provide Quarterly reporting to COO regarding WC performance

  • Coordinate with DOO to review and assist in managing all non-WC workplace accidents. Report to liability carrier as necessary

  • Ad Hoc reporting and projects related to employee health and safety

  • Ensure thorough and timely responses to internal and external business correspondence

  • Prepare documentation and appear in legal proceedings, as necessary

  • Timely, consistent and transparent communication to COO regarding all areas of responsibilities.

  • Create and maintain effective professional relationships with all administrative and managerial employees of Tastes on the Fly and service providers including insurance carriers and brokers.

  • Maintain excellent communication with peers and superiors, seeking guidance as needed and keeping them abreast of any issues.

  • Exude excellent time and task management skills. The position is highly autonomous and requires consistent communication, transparency, ethics, integrity, accountability and efficiency without constant supervision or direction. Organization is key.

  • Ad-Hoc tasks and projects as approved by COO

  • Follow all company policies and procedures as outlined in the company handbook, as directed or as trained on. Consistently represent the company well including professional appearance, communication and behavior in all work related affairs.

  • Work tenaciously to support and create a positive workplace for self and others, free from harassment, bullying, gossip, counterproductive attitudes and behaviors - constantly striving toward the best interests of the company and all of its employees.

See who you are connected to at Tastes on the Fly
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See full job description

Want better pay and more work? Want to be rewarded for your loyalty as a substitute teacher? Tired of not having taxes withdrawn from paychecks? Scoot is hiring exceptional substitute teachers in Oakland, San Francisco, Palo Alto, and the greater Bay Area.

Join an elite group of educators who believe in the value of exceptional education and understand the complexities associated with filling in for the day and take great pride in providing a consistent, valuable day of learning even when the regular teacher is unavailable.

You’ll get:- W-2 employee status (no fussing with taxes at the end of the year!) - Highest pay with weekly direct deposit - Friendly humans: expect to speak to a consultant daily - Easy tech: Instantly set your schedule and receive assignments via app/website - More work: there’s a shortage of teachers and we need your help! - Costs covered: we pay TB/Live-scan and application fees for 30 day permitYou are:


  • Credentialed or have a 30-day Teaching Permit **

  • Empathetic, professional, and passionate

  • Capable of leading in stressful situations and communicating with diverse audiences

  • Reliable, flexible, and excited to belong to a community

  • Competent, kind and fun** Only taken the CBEST? No worries! Instead of a gift card, we’ll cover your CTC live-scan costs & reimburse you for your 30 Day Permit application!


About Scoot:

We place exceptional people in educational settings. We invest in teachers looking for substitute or full-time teaching positions and connect them with stellar independent, charter, private, and religiously-affiliated schools across California. We utilize technology to provide better human experiences and strive to elevate substitute teaching as a career.

See who you are connected to at Scoot Education
Connect via:
See full job description

About Anchor:

At Anchor Meditation, we provide you with the tools and space to let down your guard and go within your soul. Our teachers modernize the ancient wisdom of meditation in ways that it can be practically utilized to enhance every aspect of your life. We know that by living with intention we are able to elevate both our own lives and those around us.

We help people experience a beautiful way of being. In the present moment, we recognize that happiness is our nature, and we are the primary makers of our own happiness.

Our Values:


  • Live from the heart.

  • Create a sacred space.

  • Be a Human Being not a Human Doing.

  • Choose to see the beauty.

  • Anchor to the present moment.

  • Accept what life is showing you

  • Know that there is a Benevolent Intelligence always guiding you

  • We are not your Guru, You are your YOU-RU

Summary of the role:

The Studio Manager is responsible for managing the day to day staff, students, teachers, and classes. The studio manager plays a key role in leading the studio to high performance by embodying the company’s key values, leading by example and rolling up their sleeves and getting their hands dirty in order to get the job done. Computer proficiency, collaboration, and mindfulness are a necessity! We value honesty, integrity, creativity, hard work, flexibility, and a joyful spirit.

Technical Skills:


  • MindBody Online Manager Certification

  • Operating systems (Windows and MacOS)

  • Office suites (Microsoft Office, G Suite)

  • Spreadsheets (Excel, Google Spreadsheets, etc.)

  • Communication and collaboration tools (Slack, Skype, etc.)

  • Competent Computer Proficiencies

  • 2+ years in team management

  • Quickly identify, troubleshoot and resolve problems

  • Excellent verbal written and communication skills

  • High energy and ability to motivate and manage any personality type

  • Can articulate clearly and persuasively in positive or negative situations

  • Flexible schedule - ability to help out when needed

  • You take your work seriously, but not yourself

  • Ability to work weekends and evenings

Job Duties:


  • Maintain operational flow

  • Drive performance in the company’s Key Performance Indicators

  • Recruit, interview, and train new team members

  • Manage staff

  • Constantly improve - we are committed to constantly getting better

  • Creatively solve problems and adapt to an ever-evolving environment

  • Onboarding, payroll, scheduling, safety, inventory, purchasing, supply chain, training

  • Clearly, communicate with partners, the owner, and staff.

Leadership - Support Staff


  • Coordinate and lead weekly, monthly and quarterly staff meetings. Create an agenda for our weekly meeting and assist with scheduling monthly staff meetings.

  • Drive revenue and target goals for the studio (e.g. classes, privates, retail, training/workshop as required.)

  • Collaborate with the founder and staff on studio promotions, class types, teacher feedback, and other events to create relevant programming and marketing.

  • Ensure all compliance and company policies/procedures are executed. Act as an ambassador for company products and services in the community.

  • Other duties required to help the organization meet its goals.

Student Interaction - Customer Experience


  • Provide an outstanding customer experience and help reduce attrition and increase retention through active interactions as appropriate and through leading by example.

  • Actively support students and direct staff to do the same to finding appropriate classes to meet their personal goals and within schedules, answering their questions (or find the answers to questions if not known), always offering support and guidance.

  • Check students into class/workshop/etc through MindyBody Online when needed, completing all paperwork/forms as appropriate.

  • Oversee all billing issues (contracts, cancellations, freezes, failed credit cards, etc)

  • Welcome and nurture all visitors according to our Customer Experience models; manage staff, answer telephone and emails promptly and courteously.

  • Manage day to day facility operations such as supply fulfillment/replenishment and retail product replenishment

  • Manage day to day Front Desk Operations such as greeting and signing in customers, answering phone calls and effectively communicating promotions, pricing, offerings, and events.

  • Establish and facilitate regular meetings with the front desk staff, as well as ongoing training.

  • Participate in regular meetings with partners.

  • Interface with visiting speakers and teachers for event logistics, promotion and scheduling purposes.

Sales & Marketing


  • Be knowledgeable about our products/programs, competitive products/programs and pricing to actively promote and market ours.

  • Accountable for generating leads, soliciting referrals and meeting individual monthly sales goals (revenue and units) and helping the team meet its goals for a combined studio goal. Sales include class packs/memberships, retail, and ancillary products as outlined each year.

  • Effectively market and sell our products via telephone, grassroots efforts, in-studio tours, etc.

  • Establish external relationships/partnerships within the community. Develop community events and conduct grassroots marketing efforts to raise awareness and drive traffic to the studio.

Studio Operations


  • Update MindBody Online with teacher subs/class changes promptly.

  • Enter new pricing options, sales, discounts, codes, invoicing, etc. in MindBody Online.

  • New member contracts in MindBody Online.

  • Order of supplies and work with vendors.

  • Keep studio supplied with “special touches” such as fruit for the water and fresh plants/flowers.

  • Oversee studio maintenance and cleaning.

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To be eligible to work in our airport locations, candidate must pass a U.S. government, 10-year criminal background check and TSA security threat assessment.

We seek a team player with previous supervisory experience in the hospitality industry who has demonstrated organization, follow through and team leadership. We offer competitive pay, bonus and a benefits package, including growth opportunities.


  • PEOPLE MANAGEMENT! Supervise a staff of approximately 25 including servers, bartenders, hosts and bussers

  • Provide coaching and positive leadership and support to staff, fostering a real TEAM environment

  • Guest relations and heavy floor presence

  • Train new hires as well as conduct continuous training for current employees

  • Ensure only correct and consistent products are served to guests

  • Maintain and conduct inventory

  • Ensure superior cleanliness of restaurant and adherence to food safety and sanitation guidelines

  • Comply with, teach and enforce workplace safety

  • Administrative duties including employee documentation, cash counts and daily logs

  • Understand, follow and enforce company policies, procedures, steps of service, union contract provisions, morale initiatives etc.

  • This position reports directly the General Manager

  • Strong candidates will also have good written communication skills for administrative tasks and a healthy amount of regular documentation needs.

  • Experience with union employees and Aloha knowledge a plus.

Job Requirements


  • A GREAT ATTITUDE & DESIRE FOR GROWTH

  • Good interpersonal skills with guests, subordinates and superiors

  • Ability to work in a fast paced environment is required.

  • Ability to effectively problem solve is required.

  • Dependability and follow through.

  • Good written and spoken English

  • Flexible schedule

  • Dependable transportation

  • Certain physical requirements including but not limited to standing / walking for long periods, tolerance of extreme temperatures, ability to lift / push / pull 50 lbs., seeing, hearing, speaking, bending, reaching, grasping

  • Food safety certification (Training provided)

  • Harassment Training Certification (Training Provided)

  • Basic computer knowledge including, email, internet, Word and Excel

Our airport locations are demanding facilities with unique challenges. It requires patience, personality and drive. It offers a great opportunity for managers looking to advance and be rewarded for their efforts.

To be eligible to work in our airport locations, candidate must pass a U.S. government, 10-year criminal background check and TSA security threat assessment.

Compensation:

$50k, 401k match, individual medical with dental, vision and dependent options, onsite parking, excellent bonus program, opportunity for advancement

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To be hired for this position, candidate must pass a U.S. government, 10-year criminal background check and TSA security threat assessment.

We seek a team player in the hospitality or retail industry who has demonstrated organization, follow through and team leadership. We offer competitive pay, and a benefits package, including growth opportunities.

Job Duties:


  • Product quality control, including presentation

  • Product inventory and ordering

  • Adjust and maintain order pars as needed

  • Adjust and maintain prep pars

  • Train and effectively manage kitchen staff in a manner that helps boost morale and provides guidance before discipline

  • Ensure consistency of recipe execution

  • Waste tracking and management

  • Ensure food safety and sanitation guidelines are enforced, and taught when necessary.

  • Maintain cleanliness of all BOH areas and equipment

  • Analyze product costs and trends to suggest changes that would be profitable while adhering to guest demand while not sacrificing quality

  • Perform all BOH crew duties as needed including prep and supportive work, butchery and working all line stations and expediting

  • Report to Executive Chef

Basic Requirements:


  • 1-year kitchen supervisory experience

  • Proven staff management skills

  • Experience with high volume

  • Desire to grow through demonstrated performance

  • Basic knowledge of food and labor costing

  • Flexible schedule (location is open from 4am - 11pm)

  • Ability to multi task, problem solve and work well under pressure

  • Knowledge of Microsoft Word and Excel

  • Organized

  • Understanding of safety and sanitation principals

  • Able to identify problems and opportunities, create an action plan and effectively implement change.

  • Must have a positive attitude, good people skills (with superiors, subordinates, purveyors and guests) and be a team player.

  • Experience with union staff a huge plus

  • Food safety and sexual harassment certified (training provided)

  • Able to speak, read and write English (bi-lingual a plus)

  • Basic physical requirements including standing for long periods, ability to work in high temperature, push, pull, lift and carry up to 50 lbs., able to finger / grasp / and use equipment with dexterity, possess all abilities needed to perform job duties in a safe manner.

Compensation:

$50k annually, excellent bonus plan, 100% employer paid individual medical with dental vision and dependent options, 401k, free parking.

To be hired for this position, candidate must pass a U.S. government, 10-year criminal background check and TSA security threat assessment.

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glassybaby is a company that gives. join our glassybaby team! we sell our locally made hand blown votives.

glassybaby are works of art, as unique as the individual who chooses one, formed by eight hands, born in the usa, citizen of the world, each one with its own name, one of a kind. kind of like you. physically, a glassybaby is a colorful, handblown glass votive made by hand in our hotshop.

since day one, glassybaby has been all about giving, and giving back. glassybaby has donated more than ten million dollars to charities dedicated to healing. glassybaby has four retail locations in washington and california areas and a location in the greater portland area.

glassybaby sales associates provide excellent customer service and represent the glassybaby brand luxury experience. associates will be expected to achieve sales goals and ensure general store upkeep are held to the glassybaby standard.

About you:

2 or more years retail experience (or equivalent) preferred

great attitude, strong customer focus

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PRINCIPAL SUBSTANCE USE COUNSELOR, FULL TIME SUBSTANCE USE TREATMENT OUTPATIENT PROGRAM POSITION DESCRIPTION AND JOB ANNOUNCEMENT

Union Position Horizons Unlimited of San Francisco, Inc. (Horizons), established in 1965, is a community-based organization located in the Mission District, and offers substance use prevention, treatment, employment, mental health and gender specific services, for Latino and other youth of color, ages 12 to 26, and their families, residing in the Mission District and the city and county of San Francisco.

Position Title: Principal Substance Use Counselor

Reports To: Executive Director (interim basis)

Program Summary : The Substance Use Outpatient Treatment Program (OP) provides culturally-rooted services that address the needs of youth in our community through individual, group, and family counseling, case management, collateral, and other healing-focused strategies such as art and music therapy, medicinal drumming, etc. Services are provided onsite, in the community including other CBOs, Juvenile Hall and San Francisco County Jails, at participating schools.

Responsibilities:

· Provide culturally and linguistically competent Substance Use Outpatient Treatment Services to youth and young adults ages 10-26.

· Work closely to with SFUSD and other City Department staff to coordinate referrals and service implementation to enhance a client’s experience and success in the program.

· Develop and implement an outreach plan and corresponding activities for the purpose of engaging youth in programming.

· Work collaboratively with Agency staff to increase knowledge and participation in OP services and initiatives, and support the facilitation of, and increase in, referrals and program support.

· Conduct client intakes, screening, and assessments to determine needs, strengths, supports, etc.

· Develop strength-based Plans of Care for each client and consistently monitor progress.

· Conduct individual, group, and family counseling, including follow-ups.

· Document and maintain up to date client files, progress notes, and plans of care while ensuring confidentiality, according to clinical procedures.

· Track client services and enter them into the AVATAR system on a daily basis, and within 24-48 of service provision.

· Act as an advocate for clients and families to ensure quality and responsive service delivery.

· Provide case management and collateral services that includes communicating regularly with schools, probation officers, social workers, family members and other caregivers, regarding client’s treatment progress, etc., when appropriate.

· Accumulate knowledge of, and coordinate services with other providers, when appropriate.

· Provide coordination support to achieve the mission and objectives of the Outpatient Program.

· Attend weekly Encuentro Clinical meetings, bi-weekly All Staff meetings and other funding source and required meetings.

· Attend all required trainings, including DMC ODS, documentation, other training's to stay abreast of program and service requirements.

· Participate in all relevant trainings (ASAM, DMC ODS, documentation, etc) to ensure knowledge and implementation of funding source requirement. · Perform other duties as requested by the Program Director, Treatment and Gender-Specific Programs.

· A minimum of 2.5 years working with at risk youth and their families.

· Must be a State Certified Counselor (or enrolled in an accredited institution and in the process of obtaining certification), through the CCAPP California Consortium of Addiction Programs and Professionals certification credentials in CADC, CATC, or CCAPP.

· Bilingual (Spanish/English) preferred.

· Knowledge in Motivational Interviewing, Stages of Change, Motivational Enhancement Therapy, Cognitive Behavioral Therapy, MET/CBT 5 treatment models.

· Knowledgeable of clinical treatment, healing arts, intervention techniques, and approaches to youth development. · Knowledge and ability to use Avatar system for all documentation.

· Experience working with youth within the juvenile justice system, youth with disabilities, youth with co-occurring disorders, and/or gang-affiliated, etc.

· Able to maintain confidential, accurate, and complete records including documentation of daily encounters; progress notes; weekly and monthly reports, etc.

· Must be a self-starter and able to organize/coordinate services/workflow in a flexible setting.

· Excellent organizational, communication, written, and verbal skills.

· Ability to work as a member of a team and work outside of regular business hours (that may include evenings, weekends, before and after hours).

· If in recovery, must be clean and sober for at least two continuous years.

· Must be able to pass a background check and clear a TB test before first day of employment.

· Must have a valid driver’s license and the ability to operate the agency van.

This is a full-time, permanent position after successful completion of a 6-month probation period. Eligible for benefits (medical, dental, vision plan, accidental life and AD&D insurance) on the 1st of the month following 1 full month of continuous employment. Other benefits include paid vacation, sick leave, and holidays. The hourly wage ranges from $21.34-$24.73.

 

Horizons Unlimited of San Francisco, Inc. is an equal opportunity employer, and does not discriminate on the basis of race, culture, age, disability, gender, or sexual orientation. Women and People Of Color Are Encouraged To Apply.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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Friends of the Children – SF Bay Area (Friends-SF) is part of a growing national network of mentoring chapters with a proven long-term track record of helping children break the cycle of generational poverty.

We employ trained, full-time professional mentors – we call them “Friends” – to provide a stable, caring, and sustained relationship in each child’s life. Our program works to empower each child for 12-1/2 years, no matter what!

Each or our Professional Mentors develops intensive, long-term, trusting relationships with eight children who face the greatest obstacles. This means:

· Set positive expectations

· Nurture and promote the child’s individual strengths, talents and abilities

· Help assure physical and emotional well-being

· Teach life and academic skills

· Provide enrichment activities

· Model responsible behavior

· Each Friend will spend approximately four hours per week with each child and will report directly to the Program Director.

The ideal candidate will have:

· Minimum of AA degree, BA preferred

· At least 1-2 years experience working with youth who face the greatest obstacles

· Familiarity with the Bayview Hunters Point section of San Francisco or similar communities a plus.

Other Requirements:

· Must pass drug screening

· Must have your own vehicle, safe driving record and valid driver's license

· Must pass fingerprint and background checks

· Must possess a mission-driven growth mindset

· Must be comfortable using web based data management tools

· Work hours may vary at times, but are generally 10am-6pm, Tuesday - Saturday. Flexibility and reliability is essential.

· You’ll start in the early stages of a small growing nonprofit

· You’ll be part of a dynamic and supportive national network, with a proven, evidence-based mentoring model;

· You’ll have new challenges daily, and we commit to support you in every way, to help you serve our kids and to keep your batteries charged;

· You’ll be part of a friendly and collaborative workplace, where work-life balance is respected; and

· Most of all, you’ll play a critical role in helping children who face significant obstacles change the trajectories of their lives!

Salary: $45,600 to $50,000, depending on experience and qualifications.

Benefits: Full Medical, dental and vision coverage; 401(k) matching plan, basic life insurance and long term disability insurance; 3 weeks of paid vacation and 2 weeks of paid sick leave per year, generous allowances for mileage, cellphone and other child-related expenses.

To learn more about Friends-SF, please go to:

Friends of the Children – SF Bay Area is committed to our community, to equal employment opportunity, and to diversity in our workplace. We are fiercely committed to equity and will ensure that every aspect of our mission is executed with full engagement of the communities impacted by our work.

Local (San Francisco Bay Area) candidates only.

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Do you like vintage artifacts, an open workspace, open books and no meetings? Cool vintage creations looking for collaborative individual across multiple departments. Liaison with customers as well as assisting the Founder on Special Projects. At Tokens & Icons, we create high quality gifts that tell stories. Each product is crafted from authenticated materials and artifacts, encompassing historic icons such as vintage museum material and sports artifacts such as Game Used baseballs, footballs, and hockey sticks from the MLB, NFL, and NHL. Some of our other licensed product lines include the New York MTA, Pan Am and the PGA TOUR. We sell primarily wholesale to museums, gift shops, and catalogs across the country; we also maintain our own retail website: tokens-icons.com

What We’re Looking For:

An enterprising and creative individual to join our collaborative efforts to. As our products often "sell themselves" we are looking for an individual to do the storytelling. The products appeal to peoples' passions, so the task is really about making presentations and following up on inquiries and potential projects with customers. Another important facet of the job will be assisting the Founder navigating in the “digital world.” Our ideal candidate is someone who has 2-3 years of experience in the working world and would like to further develop their small business skills.

What You Bring:


  • A positive, "can do" attitude; you enjoy a variety of challenges and have a desire to learn

  • You have a keen eye for detail and the ability to carefully proof your work

  • You are able to work independently, as well as part of a team

  • You are an effective and empathetic communicator with great writing skills

  • Computer literacy with Apple Systems including Microsoft Office

  • Prior experience is helpful, but we are willing to train the right person

  • Executive Assistant experience a plus, but not required

What we offer:

We value teamwork and a supportive learning environment. We offer a collaborative open office in which you will have exposure to all aspects of the company. This is a great opportunity for anyone who is interested in learning how a small wholesale business works. Our office is located in a quiet West Berkeley neighborhood near University and 6th street.

Benefits After 90 days:


  • 50% of Company Medical Plan Premium Paid

  • Paid vacation and Holidays

Compensation: Commensurate with experience

Due to Trade Shows/in-person presentations, we do have an appearance policy (no facial jewelry or visible tattoos)

Hours: Full time 8:00AM to 5:00PM Monday-Friday; there are periods of high volume before Trade Shows, and during the Holiday season; weekends as required for travel and Trade Shows.

 

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The job consists of heavy phone volume, helping people in need of plumbing or heating service. Caring, empathic attitude, attention to detail is critical. You will be part of a team performing similar tasks so cooperation is critical. All data is entered into software system, accuracy is important.

Salary and Benefits


  • Hourly Salary of $17-$22/Hour

  • 40 hour week, plus overtime as necessary

  • Stable Work Environment-38 Years in Business with no layoffs

  • Paid Holidays, Sick Days and Vacation

  • Sales related Spiffs and Bonuses

  • Kaiser HMO Health Insurance-100% paid

  • Dental and Vision Insurance-100% paid

  • 401K Match up to 4% after 1 year

  • Profit Sharing for eligible employees

  • Company sponsored lunches when goals are met

  • Awards and Employee Appreciation Dinner

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COMPENSATION $56,000 - $57,200 year + Full Benefits

PROGRAM Hamilton Shelter Program | 260 Golden Gate Avenue, San Francisco, CA 94102

REPORTS TO Shelter Manager

WORK SCHEDULE Thursday- Friday, 1:00 pm – 9:30 pm; Saturday, 9 am – 5:30 pm; AND Sunday- Monday, 3:30 pm to 12:00 am

STATUS Full-Time- Temporary

CLASSIFICATION Exempt

Hamilton Families

Our mission is to end family homelessness in the San Francisco Bay Area. Established in 1985, Hamilton Families is San Francisco's leading service provider to homeless families, with carefully designed programs to prevent homelessness, provide shelter and stability, return families to permanent housing and support the well-being of children experiencing homelessness. We currently operate these programs across four sites in San Francisco and Oakland. For more information, visit www.hamiltonfamilies.org.

Program and Position Overview

Hamilton Families Shelter Program in the Tenderloin provides a safe place to sleep, three meals a day and critical social services to 50 families a night (about 150 individuals) for up to six months. The program provides emergency beds for families in immediate crisis and private rooms for families on the city’s shelter waitlist. Participants receive comprehensive support services that include case management with referrals and linkages to community services and benefits, employment and life skills training, access to basic health services, children’s services, three meals a day, and innovative and direct assistance in securing permanent housing.

Reporting to the Shelter Manager, Shift Coordinators work in collaboration and are responsible for the successful management and operation of residential services at the shelter. Shift Coordinator is a management-level position that is responsible for supervising union-represented employees. Together, the Shift Coordinators supervise a staff of 12-14 Residential Counselors who provide 24/7 staffing at the shelter. The schedule for this position may require day, afternoon-evening, and/or overnight shifts depending on the needs of the program, and requires shared afterhours availability for on-call consultation and occasional staffing. The schedule is agreed upon in advance with the Program Director.

Primary Duties and Responsibilities

• Coordinate crisis intervention and emergency responses for residential staff. Attain familiarity and proficiency in all duties and responsibilities related to the residential department.

• Supervise residential staff in a manner consistent with applicable law and organizational policies and procedures.

• Schedule regular and on-call residential staff to ensure coverage for overnight shifts. Coordinate with other residential supervisors to ensure that all shifts have adequate staff coverage 24 hours per day, 7 days per week.

• Provide facility or shift coverage on an emergency basis; if unable to arrange alternate coverage, the Shift Coordinator fills the shift personally.

• Orient, train, coach, motivate, and evaluate designated staff in accordance with the agency’s Collective Bargaining Agreement as well as organizational policies, procedures and programs.

• Conduct performance appraisals, support staff development, and ensure discipline and corrective action as appropriate.

• Ensure that adequate health and safety standards for the shelter and kitchen are maintained at all times. This includes compliance with all Department of Public Health, Shelter Monitoring Committee, and San Francisco Fire Department regulations.

• Coordinate and directly assist with the daily functions of residential staff to assist with light maintenance and upkeep of the facility.

• Coordinate with Family Services Manager to ensure all vacant rooms are cleaned and any maintenance issue is addressed in a timely manner as requested by the Family Services Manager or Program Director.

• Ensure that staff are implementing the City’s Shelter Grievance Process in addressing concerns with participants and process all grievance documents and data.

• Coordinate with Family Services Manager to ensure all resident information and data is up to date and available to the residential department, including but not limited to rosters, and reasonable accommodations.

• Coordinate with Operations Manager to order supplies for the shelter.

• Attend regular staff meetings and share facilitation duties.

• Other duties as assigned.

Qualifications, Skills and Abilities

• Able to maintain a flexible work schedule and to work evening, weekend, and overnight shifts as needed. The position requires on call duties and responsibilities consistent with a shelter environment operating 24/7.

• Able to maintain a quality work place in a diverse, fast paced, and changing environment.

• Able to work independently, as necessary.

• At least two years of proven experience supervising paid staff.

• Experience working with one or more of the following: mental health related issues, substance abuse, domestic violence, and HIV/AIDS related issues.

• Working knowledge of the principles of federal, state and local employment laws and regulations.

• Excellent written and verbal communication skills.

• Proficient in Microsoft Office applications including Word, Excel, and Outlook, etc.

• Two years of experience managing a 24/7 human services program (e.g. homeless shelter, domestic violence shelter, or residential treatment program) preferred.

• B.A. in social welfare, counseling, hospitality, or related field strongly preferred.

• Experience supervising union-represented employees preferred.

• CPR and First Aid certification required within first six months of hire.

• Essential job functions include using a telephone, working at a standard computer terminal; ability to follow reasonable ergonomic accommodations; sit and stand for long intervals; reach, bend, lift, and carry up to 40 pounds depending on position; and walk up and down stairs several times a day.

• Criminal background check, fingerprint imaging, TB (Tuberculosis) clearance, and documentation required post offer.

Compensation and Benefits

Great benefits: Hamilton Families (HF) offers excellent medical, dental, and vision coverage, plus tax-advantaged Flexible Spending Arrangements for Health Care and Dependent Care. Employees also have the chance to earn up to $180 per calendar year for participating in various wellness activities and can participate in partnership discounts with various YMCA and 24-Hour Fitness locations. Additionally, HF offers tax-deductible commuter benefits that can be applied to public transit, parking, and ride sharing services like Lyft Line and Uber pool.

Growth and leadership oppourtunities: The work at HF is designed for individuals to follow their passions and commitment to community. HF takes professional development seriously and offers coaching and training opportunities at every level. We also offer a $1,000 tuition reimbursement to employees each year (after 12 months of employment) and offer dozens of internal and external trainings for staff at every level annually.

Time off: HF employees enjoy generous benefits including 11 paid holidays, 3 weeks of vacation and 2 weeks of sick time per year.

Long-term Benefits: HF offers an employer-matched 403(b) retirement plan, tuition reimbursement, and other great long-term benefits!

Application Procedure

• Apply via Hamilton Families’ ADP Applicant Portal (please attach your résumé and a letter of interest)

• No faxes or phone calls.

• Hamilton Families is an Equal Opportunity Employer. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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COMPENSATION $78,000 - $85,000 + Full Benefits

PROGRAM Hamilton Transitional Housing | 1631 Hayes St, San Francisco, CA 94117

REPORTS TO Family Services Manager

WORK SCHEDULE Monday and Thursday 11:30 am- 8:00 pm; Tuesday, Wednesday and Friday 9:30 am- 6:00 pm

STATUS Full-Time

CLASSIFICATION Exempt

UNION REPRESENTATION Non-Union

Hamilton Families

Our mission is to end family homelessness in the San Francisco Bay Area. Established in 1985, Hamilton Families is San Francisco's leading service provider to homeless families, with carefully designed programs to prevent homelessness, provide shelter and stability, return families to permanent housing and support the well-being of children experiencing homelessness. We currently operate these programs across six sites in San Francisco and Oakland. For more information, visit www.hamiltonfamilies.org.

Program and Position Overview

Hamilton Families Transitional Housing in the North of Panhandle neighborhood houses and supports 20 families at high risk for chronic homelessness for up to 18 months. Families receive intensive social services to identify and address factors contributing to their homelessness to enable them to return to stable, independent housing and economic self-sufficiency. The program provides case management, employment readiness activities, job retention support, intensive housing search support and substance abuse recovery support.

This position will provide direct mental and behavioral health support to children, youth, adults and families who are residing at the Transitional Housing program or participating in the afterschool program on-site (Hamilton Out of School Time- HOST). This position works closely with Family Treatment Court of the Superior Court of San Francisco and Family & Children’s Services to support families who are in recovery and have child welfare involvement.

Primary Duties and Responsibilities

• Provides behavioral health, individual therapy services and recovery support to adults, families, children and youth

• Provide individual trauma recovery and family crisis intervention services to program participants

• Facilitate educational and therapeutic support groups on topics including mental health education, stress-reduction, child development, substance use and parenting support among others

• Participate in all weekly staff meetings, case conferences and trainings as required

• Coordinate services with other staff as part of a multi-disciplinary team

• Act as a liaison between Hamilton Families and SF Family Treatment Court and other partners as necessary

• Provide mental health consultation and training to staff

• Build out mental health internship program to provide direct service to youth participating in HOST

• Provide weekly clinical supervision to interns

• Maintain all necessary records related to participant care and administrative requirements

• Other duties as assigned

Qualifications, Skills and Abilities

• Must be CA Licensed LCSW or LMFT (registered with the Board of Behavioral Sciences or Board of Psychology)

• Must meet the requirements for providing clinical supervision as set forth by the CA Board of Behavioral Sciences

• At least two years of experience providing clinical therapeutic services to children, youth, adults and families

• Master’s degree in Social Work, Psychology and/or Counseling required.

• Familiarity with systems of Child Welfare, Mental Health, Substance Abuse Recovery and Homeless services

• Knowledge and experience working with families and youth who have experienced trauma

• Experience working with adults impacted by substance use disorders and knowledge of recovery models and best practices

• Knowledge and experience of Harm-Reduction and Trauma-Informed Care

• English/Spanish language capacity, highly preferred

• Knowledge of and sensitivity to the needs of families experiencing homelessness; able and willing to work with diverse staff and clients.

• Excellent written and verbal communication skills.

• Proficient in Microsoft Office applications including Word, Excel, and Outlook, etc.

• CPR and First Aid certification required within first six months of hire.

• Essential job functions include using a telephone, working at a standard computer terminal; ability to follow reasonable ergonomic accommodations; sit and stand for long intervals; reach, bend, lift, and carry up to 40 pounds depending on position; and walk up and down stairs several times a day.

• Criminal background check, fingerprint imaging, TB (Tuberculosis) clearance, and documentation required post offer.

Compensation and Benefits

Great benefits: Hamilton Families (HF) offers excellent medical, dental, and vision coverage, plus tax-advantaged Flexible Spending Arrangements for Health Care and Dependent Care. Employees also have the chance to earn up to $180 per calendar year for participating in various wellness activities and can participate in partnership discounts with various YMCA and 24-Hour Fitness locations. Additionally, HF offers tax-deductible commuter benefits that can be applied to public transit, parking, and ride sharing services like Lyft Line and Uber pool.

Growth and leadership opportunities: The work at HF is designed for individuals to follow their passions and commitment to community. HF takes professional development seriously and offers coaching and training opportunities at every level. We also offer a $1,000 tuition reimbursement to employees each year (after 12 months of employment) and offer dozens of internal and external trainings for staff at every level annually. 

Time off: HF employees enjoy generous benefits including 11 paid holidays, 3 weeks of vacation and 2 weeks of sick time per year.  

Long-term benefits: HF offers an employer-matched 403(b) retirement plan, tuition reimbursement, and other great long-term benefits!

Application Procedure

• Click the blue “Apply” button above to apply via Hamilton Families’ ADP Career Center.

• Attach your résumé AND a brief letter of interest.

• No faxes or phone calls.

• Hamilton Families is an Equal Opportunity Employer. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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COMPENSATION $22.00/hour + $1.50/hour bilingual premium+ Full Benefits

PROGRAM Housing Solutions | Oakland, CA

REPORTS TO Housing Stability Coordinator

WORK SCHEDULE Monday, Tuesday, Thursday, Friday, 9:00am – 5:30pm; Wednesday, 10:00 am – 6:30pm

STATUS Full-Time

CLASSIFICATION Non-exempt

UNION REPRESENTATION YES – OPEIU, Local 29; initial fee + monthly dues

DRIVING REQUIRED Yes – Valid CADL and satisfactory driving record required

Hamilton Families

Our mission is to end family homelessness in the San Francisco Bay Area. Established in 1985, Hamilton Families is San Francisco's leading service provider to homeless families, with carefully designed programs to prevent homelessness, provide shelter and stability, return families to permanent housing and support the well-being of children experiencing homelessness. We currently operate these programs across four sites in San Francisco and Oakland. For more information, visit www.hamiltonfamilies.org.

Program and Position Overview

The Housing Solutions program assists families to secure permanent housing through housing search assistance, move-in financial assistance, eviction prevention and median-term shallow rent subsidies, and home-based case management.

The Housing Stability Specialist is responsible for providing case management to families during their participation in the rental subsidy program that pulls from service models including Trauma Informed Care, Harm Reduction, Critical Time Intervention and Strength Based Case Management. The Housing Stability Specialist meets at least monthly with each family on their caseload and conducts regular home visits, to support the family to remain stably housed, achieve their income-related goals and connect to resources within the community. The specialist works together with the family to establish short and longer term goals related to housing stability, makes referrals to appropriate services and assists families to apply for affordable housing opportunities. The specialist is responsible for documenting all services provided, ensuring case notes are entered into the client’s electronic record in real-time and collecting monthly program compliance documentation from each family. This position requires a California Driver License and clean driving record.

Primary Duties and Responsibilities

• Provide case management, including home-based case management, to a caseload of 18-20 families. Provide home visits, in-office meetings, housing/tenant counseling, housing connection and community resource referrals for clients. Case management services may include but are not limited to intake, assessment, development and implementation of service plans, referrals to community-based resources, housing and employment advocacy, designing and facilitating client group workshops, advocacy and support for issues relating to mental and physical health and disabilities, domestic violence, substance abuse recovery, family reunification, child welfare advocacy, life skills training, and crisis intervention.

• Assess clients for strengths and barriers, including employment, behavioral health, criminal history, and substance use, and refer households to appropriate levels of housing and rental assistance. Ensure resources are used by eligible households who are homeless or at risk of homelessness.

• Assist families and individuals to establish and meet housing goals and identify appropriate steps towards achieving goals, including modifying goals as needed, and evaluation of progress. Coordinate and collaborate effectively with other service providers as needed to assist clients to reach their goals.

• Maintain precise and accurate documentation of case management services, including client files and entries into client databases.

• Educate clients about budgeting and financial management practices, including support with taxes and local/federal Earned Income Tax Credit, banking and credit repair.

• Coordinate with Real Estate Department to maintain positive relationships with landlords and property management companies serving low income families. Represent and promote Housing Solutions network of housing, rental assistance, and eviction prevention services throughout the community. Represent Hamilton Families in community and collaborative meetings as needed.

• Promote values of self-sufficiency and empowerment throughout work with clients. Aid in the development of resource materials specific to neighborhoods/cities/counties where the families reside.

• Participate in planning and coordination of fun yearly events for families, including a Holiday Party and Back to School Picnic.

• Participate in various program meetings including case conference meetings and housing plan meetings in collaboration with other service providers.

• Maintain client confidentiality and HIPAA requirements; maintain program standard of documentation of case management services; keep accurate records, files, correspondence, and statistics. Prepare reports and presentations as required. Reinforce and follow appropriate boundaries with clients.

• Work occasional evenings and weekends as needed for Housing Solutions programmatic activities.

• Bilingual case management positions require providing all services described above to a caseload of clients who are predominantly monolingual in the language for which the bilingual premium applies; sharing verbal and written program and other information as needed; translating verbal and written materials, community meetings, workshops, events, and other information verbally and/or in writing as needed.

• Other duties as assigned.

Qualifications, Skills and Abilities

• A minimum of 3 years of experience performing case management duties in a health or human services field OR a Bachelor’s degree in social work, psychology, or related field from an accredited college or university and a minimum of one year of experience providing support services to families and/or individuals in a human services setting, including one year experience providing case management. Able and willing to work with diverse staff and clients.

• Experience working with extremely low income families, youth, survivors of domestic violence, populations impacted by substance abuse, mental illness, and HIV/AIDS and other diverse communities; documenting client services in paper files and online databases; and conducting outreach and presentations.

• Familiarity with and commitment to principles and practices of housing first, client-centered care, harm reduction, and safeguarding client confidentiality.

• Knowledge of community resources for families with very low incomes in the Bay Area, and knowledge and experience with housing laws a plus.

• Excellent organizational skills and able to self-motivate; able to work under pressure, address multiple priorities and meet deadlines with a positive attitude and problem-solving approach.

• Excellent written and verbal communication skills; proficient in Microsoft Office (Word, PowerPoint, Outlook, Excel, etc.). Experience using Salesforce.com databases a plus;

• Bilingual positions require verbal and written proficiency in English as well as the second language for which the bilingual premium applies, as demonstrated through agency-administered proficiency testing.

• Essential functions of the position may require use of a telephone, working at a standard computer terminal, and the ability to follow reasonable ergonomic recommendations, sit for long periods, stand, reach, bend, lift, and carry up to 40 pounds, and driving.

• Criminal background check, fingerprint imaging, and tuberculosis (TB) clearance required post-offer.

• Valid CADL and DMV report; able and willing to travel locally as needed required.

Compensation and Benefits

We offer excellent medical, dental, and vision coverage, plus tax-advantaged Flexible Spending Arrangements for Health Care and Dependent Care. Employees also have the chance to earn up to $180 per calendar year for participating in various wellness activities and can participate in partnership discounts with various YMCA locations. Additionally, HF offers tax deductible commuter benefits that can be applied to public transit, parking, bicycle maintenance, and ride sharing services like Uber pool.

The work at HF is designed for individuals to follow their passions and commitment to community. HF takes professional development seriously and offers coaching and training opportunities at every level. We also offer a $1,000 educational stipend to employees each year and offer dozens of internal and external trainings for staff at every level annually.

HF employees take advantage of generous sick and vacation benefits including 11 paid holidays, 3 weeks of vacation and 2 weeks of sick time per year.

HF offers an employer-matched 403(b) retirement plan, education reimbursement, and other great long term benefits!

Application Procedure

• Please click the blue “APPLY” button above or below to submit an application.

• Please attach your résumé and a letter of interest (applications without both documents will not be considered).

• No faxes or phone calls.

• Hamilton Families is an Equal Opportunity Employer. 

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COMPENSATION $24.50/hour +$1.50 hourly/ bilingual premium + Full Benefits

PROGRAM Housing Services | San Francisco, CA

REPORTS TO Housing Navigation Coordinator

WORK SCHEDULE Monday-Friday, 9:00am – 5:30pm

STATUS Full-Time

CLASSIFICATION Non-exempt

UNION REPRESENTATION YES - OPEIU, Local 29; initial fee + monthly dues

DRIVING REQUIRED Yes – Valid CADL and satisfactory driving record required

Hamilton Families

Our mission is to end family homelessness in the San Francisco Bay Area. Established in 1985, Hamilton Families is San Francisco's leading service provider to homeless families, with carefully designed programs to prevent homelessness, provide shelter and stability, return families to permanent housing and support the well-being of children experiencing homelessness. We currently operate these programs across four sites in San Francisco and Oakland. For more information, visit www.hamiltonfamilies.org.

Program and Position Overview

The Housing Services Program helps prevent families from becoming homeless and helps those experiencing homelessness move as quickly as possible into permanent housing. The program assists families to secure permanent housing through housing search assistance, move-in financial assistance, homelessness prevention, rent subsidies, and home-based case management.

As a Housing Navigation Specialist, you will work with families to help them find and move into market-rate housing. You will be an advocate and matchmaker, supporting families as they find housing that meets their needs. You will collaborate with colleagues to search for potential units with the family, reaching out to landlords and accompanying families to view potential units. In addition, you will: provide coaching for these families about how to be successful in housing search and tenancy; assist families in addressing their housing barriers and; offer referrals to resources such as financial coaching and employment opportunities in their new community. Lastly, you will be responsible for making sure all data about the family and their activities and additional files are accurate, complete and up-to-date in the internal database. This position requires a California Driver License and clean driving record.

Primary Duties and Responsibilities

•Provide housing navigation services to a caseload of approximately 15-20 families.

•Work with participants to assess their housing needs, including housing preferences and any rental barriers they have (e.g., employment, credit history, behavioral health, rental history). Help participants to develop strategies to overcome barriers to housing.

•Build trusting relationships with participants and coach them on housing search processes, including topics such as rental search, housing applications, unit viewings, move-in procedures, utilities set-up, maintaining positive property owner relations, and applying to permanent affordable housing.

•Communicate with participants regularly, in person and over the phone, to support them in their independent housing search, and to alert them to units that Hamilton Families finds that may suit their needs.

•Assist participants in viewing potential units, including offering driving support.

•Coordinate with colleagues on the property owner liaison team to initiate and maintain positive relationships with property owners and property management companies interested in renting to participants in the program.

•Help participants move into housing; work with colleagues to provide funds for move-in costs, support participants to understand and sign the lease agreement, and inspect the unit to ensure it will be safe and comfortable for the family.

•Maintain precise and accurate documentation of case management services, updating participant files and entries into Salesforce database; maintain participant confidentiality and HIPAA requirements.

•Provide weekly updates to referring and/or shelter case managers and participate in case conferencing with other social service providers as needed.

•Bilingual case management positions require providing all services described above to a caseload of participants who are predominantly monolingual in the language for which the bilingual premium applies, in addition to translating and/or interpreting verbal interactions, written materials, community meetings, workshops, events, and other information verbally and/or in writing as needed.

•Other duties as assigned.

Qualifications, Skills and Abilities

• A minimum of 2 years of experience in a relevant profession OR Bachelor’s degree from an accredited college or university (social work, psychology, or related field preferred)

• Commitment to Hamilton Families’ mission of ending family homelessness in the San Francisco Bay Area. Ideal candidates are familiar and committed to the principles and practices of housing first, participant-centered care, harm reduction, and participant confidentiality.

•Strong work ethic and ability to work independently. Ideal candidates are self-motivated, organized, clear communicators who are comfortable following program policies and processes and delivering high quality outcomes within urgent timeframes.

•Flexible and creative; open to creating and joining a culture of feedback and learning; ability to meet multiple deadlines and priorities with a positive attitude and problem-solving approach.

•Detail-oriented and demonstrated experience keeping thorough notes and records

•Excited about working on diverse teams and collaborating with colleagues and participants from many different backgrounds.

•Knowledge of community resources for families with very low incomes in the Bay Area and/or housing law a plus.

•Excellent written and verbal communication skills; proficiency in Microsoft Office (Word, PowerPoint, Outlook, Excel, etc.).

•Bilingual positions require verbal and written proficiency for which the bilingual premium applies, as demonstrated through agency-administered proficiency testing.

•Essential functions of the position may require use of a telephone, working at a standard computer terminal, and the ability to follow reasonable ergonomic recommendations, sit for long periods, stand, reach, bend, lift, and carry up to 40 pounds, and driving.

•Criminal background check, fingerprint imaging, and tuberculosis (TB) clearance required post-offer.

• Valid CADL and DMV report; able and willing to travel up to 50% of the time as required – personal form of transportation is not required.

Compensation and Benefits

Great benefits: Hamilton Families (HF) offers excellent medical, dental, and vision coverage, plus tax-advantaged Flexible Spending Arrangements for Health Care and Dependent Care. Employees also have the chance to earn up to $180 per calendar year for participating in various wellness activities and can participate in partnership discounts with various YMCA and 24-Hour Fitness locations. Additionally, HF offers tax-deductible commuter benefits that can be applied to public transit, parking, and ride sharing services like Lyft Line and Uber pool. 

Growth and leadership opportunities: The work at HF is designed for individuals to follow their passions and commitment to community. HF takes professional development seriously and offers coaching and training opportunities at every level. A role with the Stability team is great for an individual who is interested in exploring community based nonprofit work, social work, or mental health disciplines. We also offer a $1,000 tuition reimbursement to employees each year (after 12 months of employment) and offer dozens of internal and external trainings for staff at every level annually.

Time off: HF employees enjoy generous benefits including 11 paid holidays, 3 weeks of vacation and 2 weeks of sick time per year

Long-term benefits: HF offers an employer-matched 403(b) retirement plan, tuition reimbursement, and other great long-term benefits! 

Application Procedure

• To apply, please click the blue "APPLY" button above or below.

• Please attach your resume and a brief letter of interest.

• No faxes or phone calls.

• Hamilton Families is an Equal Opportunity Employer. Pursuant to the San Francisco Fair Chance Ordinance., we will consider for employment qualified applicants who arrest and conviction records.

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COMPENSATION $54,000-$57,200 + Full Benefits

PROGRAM Housing Services| Oakland, CA

REPORTS TO Housing Stability Director

WORK SCHEDULE Monday-Friday, 9:00am – 5:30pm

STATUS Full-Time

CLASSIFICATION Exempt

DRIVING REQUIRED Yes – Valid CADL and satisfactory driving record required

Hamilton Families

Our mission is to end family homelessness in the San Francisco Bay Area. Established in 1985, Hamilton Families is San Francisco's leading service provider to homeless families, with carefully designed programs to prevent homelessness, provide shelter and stability, return families to permanent housing and support the well-being of children experiencing homelessness. We currently operate these programs across four sites in San Francisco and Oakland. For more information, visit www.hamiltonfamilies.org.

Program and Position Overview

Hamilton Families (HF) is dedicated to ending family homelessness in the San Francisco Bay Area. The Housing Services program assists families to secure permanent housing through housing search assistance, move-in financial assistance, eviction prevention, medium-term rent subsidies, and home-based case management to help families move toward self-sufficiency.

The Housing Stability Coordinator provides hands-on support, guidance and training for Housing Stability Specialists. Supports staff to deliver high quality services that assist families in achieving economic and housing stability. The Coordinator directly supervises Housing Stability Specialists, oversees participant program activities, provides new hire and ongoing training for the team, and ensures program compliance with service goals and objectives. The Coordinator ensures close coordination among the various departments of the program: assessment & prevention, housing connection, housing resources and housing stability. The Coordinator carries a caseload of families as needed.

Primary Duties and Responsibilities

• In coordination with the Housing Stability Director, oversee and ensure the on-going development and daily operation of one of the departments (Assessment & Prevention; Housing Connection; Housing Stability) within the program. Assist in the creation and implementation of new and innovative programming and support services to meet the ongoing and emerging needs of families who are homeless and at-risk of homelessness. Work closely with the HSD on various organizational activities and special projects.

• Directly supervise case management staff. Supervision includes, but is not limited to, conducting regular supervision meetings; maintaining and submitting employee records; conducting performance reviews; ensuring staff are accountable for meeting minimum performance goals; mentoring and coaching case management staff.

• Lead recruitment, hiring and training efforts of case management staff within the department, in a manner consistent with HF personnel policies and procedures. Develop and conduct new-hire and ongoing training for case management staff based on program needs.

• Carry a caseload of families as necessary.

• Provide appropriate solutions to challenging participant/service issues and simultaneously provide the logic to staff so that they can learn from the situation and handle similar situations appropriately in the future.

• Oversee the design of individual assessments and service plans, ensuring they are consistent with organizational and programmatic objectives and goals.

• Maintain positive participant relations. Develop a work environment focused on customer service, diversity, respect and dignity. Provide staff with leadership and guidance directed at providing the participants with a positive experience.

• Produce and submit reports and information documenting services and progress towards service objectives and goals. Conduct database and participant hard file audits, providing quality assurance oversight. Ensure the program maintains accurate records, files, correspondence and data collection and responds to inquiries and requests for information.

• Facilitate regular case review, exit planning and program coordination meetings. Attend other program, organizational and outside community meetings as assigned. Represent and act as a liaison for the program to funders, other community organizations, volunteers, and donors as needed.

• Oversee and ensure the program maintains accurate records, files, correspondence and data collection. Assists Program Director in developing and revising policies and procedures, operations manuals and emergency procedures.

• Assist in developing ongoing expertise in delivering culturally competent services to a diverse population. Maintain and promote the cooperative, harmonious, teamwork environment HF strives to foster within the workplace.

• In the absence of the HSD, the Coordinator will oversee and ensure the on-going daily operation of all department activities.

• Other duties as assigned.

Qualifications, Skills and Abilities

• Minimum two years professional experience in a relevant social welfare position, one year of which may include management and supervision of program staff and/or operations; demonstrated ability to exercise appropriate authority and sound judgment when needed.

• Ability to uphold program and personnel policies and procedures and to support staff in doing so.

• Ability to coordinate, implement, assist in, supervise and evaluate program activities and diverse staff.

• Ability to establish and maintain effective working relationships with a variety of individuals and groups.

• Bachelor’s Degree from an accredited college or university in social work, psychology, a public health field, and/or in a management field such as public, or non-profit administration preferred but not required.

• Familiarity with the principles, practices and techniques of local, state, and federal contract management; contract negotiation, monitoring and evaluation; and supervision.

• Minimum three years’ experience working with homeless populations; Demonstrated understanding of the social and interpersonal dynamics of poverty and homelessness; Experience working with mental health related issues, substance abuse, domestic violence, HIV/AIDS related issues, etc.

• Knowledge of community resources in the Bay Area; Broad understanding of social service system, with particular emphasis on housing assistance and services for families and children.

• Knowledge of Housing First and Harm Reduction philosophies in working with homeless and at-risk populations

• Must possess the ability to manage multiple projects with demanding deadlines, superior organizational abilities, and the demonstrated ability to maintain a quality work place in a fast paced and changing environment; Ability to plan and implement innovative programs.

• Highly organized; ability to work independently as well as a member of a team.

• Excellent written and verbal communication skills; proficient in Microsoft Office (Word, PowerPoint, Outlook, Excel, etc.). Able to make regular entries, run reports and maintain a client Salesforce database.

• Good meeting facilitation skills.

• Bilingual English/Spanish language capacity desired

• A valid CADL, clean driving record, and proof of insurance; able and willing to travel locally as needed.

• Essential job functions include using a telephone, working at a standard computer terminal; ability to follow reasonable ergonomic accommodations; sit and stand for long intervals; reach, bend, lift, and carry up to 40 pounds depending on position; and walk up and down stairs several times a day.

• Criminal background check, fingerprint imaging, TB (Tuberculosis) clearance, and documentation required post offer.

Compensation and Benefits

Great benefits: Hamilton Families (HF) offers excellent medical, dental, and vision coverage, plus tax-advantaged Flexible Spending Arrangements for Health Care and Dependent Care. Employees also have the chance to earn up to $180 per calendar year for participating in various wellness activities and can participate in partnership discounts with various YMCA and 24-Hour Fitness locations. Additionally, HF offers tax-deductible commuter benefits that can be applied to public transit, parking, and ride sharing services like Lyft Line and Uber pool.

Growth and leadership opportunities: The work at HF is designed for individuals to follow their passions and commitment to community. HF takes professional development seriously and offers coaching and training opportunities at every level. A role with the Stability team is great for an individual who is interested in exploring community based nonprofit work, social work, or mental health disciplines. We also offer a $1,000 tuition reimbursement to employees each year (after 12 months of employment) and offer dozens of internal and external trainings for staff at every level annually.

Time off: HF employees enjoy generous benefits including 11 paid holidays, 3 weeks of vacation and 2 weeks of sick time per year.

Long-term benefits: HF offers an employer-matched 403(b) retirement plan, tuition reimbursement, and other great long-term benefits!

Application Procedure

• To apply, please click the blue "APPLY" button above or below.

• Please attach your resume and a brief letter of interest.

• No faxes or phone calls.

• Hamilton Families is an Equal Opportunity Employer. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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Company: Lutheran Social Services of Northern California

Job Title: Accounts Payable Clerk

Location: Concord

Classification: Permanent Full Time

Reports to: Accounting Manager

Hourly Pay: $23-$25 plus comprehensive benefits DOE

Agency Overview:

Lutheran Social Services of Northern California is a non-profit 501(c) 3 agency providing services in supportive housing and money management, with program offices in San Francisco, Sacramento, Stockton and Concord.

Position Description:

Responsible for Account Payable functions including processing invoices, check requests, and check runs using ABILA software, as well as processing expense reports and procurement card expenditures. After 2-3 months, position will include some payroll responsibilities. Requires strong communication and problem solving skills. Must be able to work independently.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable and legal accommodations may be made to enable individuals with disabilities to perform essential functions.


  • Minimum two years of experience with Accounts Payable tasks required. Payroll experience a plus. Nonprofit or government fund accounting a plus.

  • BS degree in Accounting or related field. Directly relevant experience in lieu of education will be considered.

  • Computer experience with PC compatible machines, software including MS Word, Outlook and MS Office preferred. Moderate knowledge of MS Excel is required. 10-key by touch.

  • Non-profit/Govt. Fund accounting software experience preferred.

  • Demonstrate excellent professional, organizational, and communication skills.

  • Demonstrate maturity in handling HIPAA and other sensitive information.

  • Ability to work as a team member with a strong commitment to collaborative work.

  • Strong attention to detail & accuracy.

Core Competencies:


  • Maintain a strength-based perspective.

  • Provide diverse services to diverse people.

  • Treat others with respect and courtesy, striving for open and honest working relationships.

  • Maintain high ethical standards when dealing with others.

  • Demonstrate good judgment and common sense.

Duties:

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.


  • Ensure timely and accurate payment of all check requests and invoices

  • Review and reconcile expense reports and procurement card expenditures and enter expense data into accounting software.

  • Review procurement cards against bank records and correct errors as needed.

  • Processes all check requests, invoices and vendor credits in accordance with company policies and internal controls.

  • Prepare authorized checks for mailing or distribution.

  • Review coding on all check requests and invoices; resolve coding issues with appropriate Office Manager/Program Manager in a timely manner, usually within a few days.

  • Work with vendors, property managers, etc. in resolving problems.

  • Provide daily A/P reports to Accounting Manager or Controller/CFAO.

  • Maintain vendor relationships in accordance with payment terms.

  • Recommend and help implement ongoing process improvements.

  • Able to multi-task, and to perform sensitive transactions and internal control requirements.

  • Demonstrate understanding of accounting principles, including debits/credits, standard account reconciliations and journal entries.

  • Contribute to team projects as requested; attend team meetings and participate fully.

  • Perform other duties as assigned. 

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Our salon is in a beautiful luxury building in the Gourmet District/ North Berkeley hills on Hopkins Street. We are looking for a hairstylist. Plenty of foot traffic and free neighborhood parking in this great busy food shopping district. Close to BART/buses, too! 

Qualifications:


  • Years of experience and an established local clientele is highly preferred 

  • Work well in a community of other stylist in a tranquil, peaceful spa environment

  • Must have current licenses and insurance

Perks:


  • Semi-private studios available to work in individually or with a group of your friends

  • High commission for product sales

  • Continued education programs offered and encouraged

Susie's Salon is an all Oribe luxury concept Salon

WITH AMPLE FREE NEIGHBORHOOD PARKING WITH NO METERS FOR YOURSELF AND YOUR CLIENT'S CONVENIENCE. THE ONLY PLACE IN ALL OF EAST BAY THAT THE METER MAIDS HAVE FORGOTTEN ABOUT AND RARELY COME ONLY TWICE A MONTH FOR A FEW HOURS ONLY ON STREET SWEEPING DAYS.

Call or email us for more information between 9:00-6:00 at 415-328-6118 , or email resume to susansafavi@comcast.net. All inquiries are confidential. 

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HI, WE’RE BROADLY!

Our product enables local businesses to deliver a five-star customer experience. People have a better experience when the business is responsive, engaged, and customer-centric. By helping local businesses serve their customers better, we also help them thrive.

Our culture is diverse and inclusive and what we all have in common is that we find purpose in our work, we know our work has meaning, and we strive to learn from one another as we build Broadly together!

WHO ARE YOU?

This isn't your first recruiting rodeo!

You have at least 2 years of full-cycle experience (from source to close). You have a book of business.

You know how to recruit sales folks because you are a salesperson.

You are self-starter who navigates ambiguity with aplomb and can be managed remotely.

What's the job, really?

*Source candidates; web scrapes, recruiting websites, employee referrals, on-site recruiting and other sources (read get creative!)

*Screen resumes, dealing in large volumes of open role and number of candidates

*Check candidates' work history, competency and other qualifications

*Make initial contact with candidates

*Assist in developing interview questions with hiring managers

*Schedule candidates for interviews, keeping candidate experience first and foremost!

*Did you know that most applicants don't even read the whole job description?

If you are reading this, will you please add a quick note telling us your favorite shade of blue?

Lovely to have:


  • Fully optimized LinkedIn profile with 500+ connections so we know you use LinkedIn

  • 2 to 4 years of SALES ecruiting experience

  • Book of business

  • Master-level LinkedIn skills

  • Preferred ATS skills in LEVER

  • Sense of humor!

Benefits:


  • Flexible Time Off: We believe that a balance between work and life is essential to happiness and success so, work hard and take the time you need.

  • Health Coverage: we offer competitive plans for medical, dental and vision, because you’re worth it.

  • Food: We serve catered lunch every week, host company get-togethers and stock the office with bountiful snacks

  • Fitness: Gym subsidy

  • Travel: Ask us about our International Travel Stipend

  • Team Bonding: Team Outings, Regular Meet'n'Greets, Quarterly All Hands and more!

  • Equity: Yeah, you’ll be a stakeholder, we all are!

  • Salary DOE

Broadly is committed to providing and promoting equal opportunity for all employees and applicants. We comply fully with the spirit, as well as the letter, of all applicable local, state, and federal laws and regulations implementing the national objective of equal employment opportunity. Broadly does not discriminate in employment opportunities or practices on the basis of race, color, citizenship status, national origin, ancestry, gender, pregnancy, sexual orientation, gender identity, genetic information, age, religion, creed, physical or mental disability, marital or domestic partner status, veteran status, political or religious affiliations, height, weight, or any other characteristic protected by law. We value diversity and encourage you to apply.

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RIGHT NOW WE'RE LOOKING FOR A FRIENDLY, STRONG, MOTIVATED PERSON TO JOIN OUR NURSERY TEAM, WHICH IS RESPONSIBLE FOR THE PHYSICAL WORK OF KEEPING THE STORE CLEAN, BEAUTIFUL AND WELL-STOCKED. NURSERY ASSOCIATES SPEND THEIR DAYS OUTDOORS IN OUR GARDEN STORE DOING HEAVY WORK.

You’ll be expected to lift, carry, and move heavy items on a daily basis, sometimes all day long, so you’ll need to be strong and fit. You must be able to lift 75 pounds regularly. You’ll move lots of large plants and pottery, load sold merchandise into vehicles, clean the nursery and take care of plants.

If you have experience working on landscapes or farms, in a warehouse or working construction, we encourage you to apply. Customer service experience in any industry would be a plus. You’ll be responsible for greeting customers and connecting them to a more experienced salesperson.

We’re looking for someone who wants to learn! Nursery Associates are in a great position to gain knowledge and expertise from the skilled horticulturalists and landscape professionals who work and shop here. Many of the Nursery Associates who got their start here have gone on to start their own landscape companies. Working as a Nursery Associate at Flora Grubb Gardens is an excellent way to learn the nursery and landscape business. We’re committed to our staff’s professional growth and success.

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Our Sales Specialists are passionately interested in the study of horticulture, design and people. We’re looking for applicants who will collaborate with our customers to create beautiful and sustainable gardens all day, every day.

Sales Specialists spend most of their time outside in our garden-like nursery providing a warm welcome to all who enter the store. Our customers are happy to be here, and working with them is a pleasure. Our style is to be ready and available to them when needed and otherwise unobtrusive. We are passionate about plants, and it’s our mission to share our inspiration and enthusiasm with our customers. We’re experts in directing customers to the plants and other garden amenities that best match their hopes and dreams for their garden space.

In addition to designing gardens with our customers, Sales Specialists are responsible for communicating about all products and services offered by Flora Grubb Gardens. They help our customers through the whole FGG experience, from greeting to check-out, and also support customers on the phone and via email.

To be successful in this role, an applicant should be a lover of plants and gardens and an outstanding communicator who thrives in a busy retail environment and works well with others to achieve shared goals.

Candidates must have at least one year of professional experience working with plants in either a garden nursery setting or in garden design or maintenance. Some formal horticultural study is preferred. Professional experience with staff supervision will be highly valued as well.

Through formal training, camaraderie with other plant experts, and time spent surrounded by plants here at the nursery, Sales Specialists can expect to consistently improve their skills in garden design, plant identification, and plant care. We’re committed to the personal and professional growth of our staff members, and we encourage our teams to support one another by sharing their expertise.  

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Program Assistant – Bayview, SF

Renaissance seeks an energetic, detail-oriented Program Assistant to join our Bayview team, located in San Francisco, CA.  Our ideal new colleague engages enthusiastically with clients and the public, takes pride in the work that we do, and is passionate about economic development through entrepreneurship.  They will support smooth administration of our programs and services for the Bayview and southeast San Francisco communities.JOB TITLE: Program Assistant, full-time, non-exempt

REPORTS TO: Renaissance Bayview Center Director

LOCATION: Bayview, San Francisco, CA


  • Support the administration of multiple programs and services on- and off-site, including but not be limited to: class scheduling & registration, and other administrative aspects for program success;

  • Assist in creating and preparing various types of marketing content and material for social media distribution, press release, classes and workshops and funding opportunities (e.g. website content, flyers, fact sheets etc.);

  • Maintain program and community resource calendars both online and in the office.

  • Process invoices from consultants, vendors and other service providers.

  • Provide occasional evening support for classes, workshops, and events

  • Be informed about Renaissance programs and services, staff and event schedules, to provide information and assistance to clients, donors, community partners, and other staff.

  • Collect and input client program data to monitor program success and address grant requirements.

  • Assist in monthly, quarterly and annual program reports and data collection

  • Provide regular program progress reports, including snap shots of year to date activity.

  • Serve as the point of contact for tenants in our incubator program and facilitate maintenance, appliance and equipment repairs, coordinating with Facilities and Operations team colleagues in Renaissance SoMa location.

  • Process tenant payments and monitor and maintain account balances, coordinating with Renaissance Finance team in Renaissance SoMa location.

  • Field client inquiries, registrations for programs, and direct building guests and visitors

  • Detail-oriented, creative thinker with effective project administration skills

  • Self-starter, with the ability to take initiative and perform a variety of assignments

  • Proficiency with Microsoft Office (MS Word, Outlook and Excel), and various social media

  • Experience in marketing and outreach

  • Demonstrated passion for working in diverse communities; Strong background or interest in community development and entrepreneurship

  • Data collection and analysis experience and appreciation

  • Experience in small event organization – workshops, classes, graduations – to ensure smooth activities.

  • Spanish speaking preferred but not required

  • Bachelor’s Degree or equivalent experience

This full-time, non-exempt position includes a competitive salary ($45,000 – $50,000 annually) based on experience with benefits that include medical and dental insurance, 401K, paid time off, and holidays.

Please send cover letter and resume attn: Marcus Tartt, Renaissance Bayview Center Director, to jobs@rencenter.org.  Please note “Bayview Program Assistant” in the subject line of your email.  No telephone calls or personal inquiries please.

Renaissance believes in the dignity and rights of all persons. We consider all qualified applicants for employment and complies with the San Francisco Fair Chance Ordinance in addressing arrest and conviction records in hiring decisions.  Renaissance is an equal opportunity employer committed to diversity and inclusiveness with respect to age, AIDS/HIV status, ancestry, color, creed, disability, domestic partner status, ethnicity, gender identity (transgender status), marital status, medical condition, national origin, race, religion, sexual orientation, physical abilities, height and weight, and veteran status. Renaissance Entrepreneurship Center (Renaissance) is a 501(c)3 not-for-profit social impact organization. We have been building better communities for 34 years by helping to bring thousands of small businesses to market, transforming the lives of their owners and creating sustainable jobs, economic vitality, and vibrant neighborhoods. Renaissance operates four program centers and multiple off-site programs throughout the San Francisco Bay Area; this person will join the Renaissance Bayview team.

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Berkeley based catering company with a focus on sustainability and organic products is now seeking freelance cooks for on-call work with our production team.

Some experience is required.

Candidates must be clean, well organized, able to follow directions, flexible and work with a sense of urgency.

We have a great work environment with great people who are serious about their food. A positive attitude and team spirit are a must.

Must be able to lift 50 lbs.

Please include resume in the body of an email. Attachments will not be opened.

Rate of pay: $18-$20

Potential for full time work.

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Catholic Charities SF, the not-for-profit service arm of the Archdiocese of San Francisco, is one of the Bay Area's largest human services organizations. Catholic Charities SF provides programs and services for 70,000 people in need within the three county regions of San Francisco, Marin and San Mateo Counties. Catholic Charities SF's programs include a full spectrum of services for families and youth, single parents, aging adults, persons living with HIV, refugees and immigrants, homeless and those at risk of being homeless, individuals with physical disabilities, and incarcerated adults and youth. In conjunction with Mercy/Charities Housing Inc., Catholic Charities SF is also a recognized leader in a not-for-profit housing development.

Annual Salary $62,400.00

“Catholic Charities San Francisco is seeking a full or part-time (32-40 hrs per week) Clinical Supervisor to oversee clinical services within our Short Term Residential Therapeutic Program (STRTP) in San Francisco. This program encompasses two homes, one oriented for teen boys, and another for teen girls, who are involved with the juvenile justice system and need mental health treatment and case management to help them and their families stabilize. This position will provide clinical oversight and training, staff support, and provide clinical services to youth and families as needed. The ideal candidate must be able to supervise clinical hours and should have experience working with children and families in the foster care system and/or juvenile justice system.

ESSENTIAL DUTIES & RESPONSIBILITIES


  • Provides clinical supervision and leadership for clinical staff

  • Supervises and consults with clinicians and family/rehab specialists working as part of a multi-disciplinary team, overseeing the clinical care received by clients

  • Oversees clinical and care management of assigned clients, following San Francisco County Mental Health guidelines and requirements and ensuring a comprehensive care plan.

  • Plans and maintains focus on transitional and termination needs of clients; ensures that appropriate referrals are made upon completion of service

  • Completes and monitors all required paperwork within established timelines meeting all guidelines

  • Participates in utilization, quality and outcome reviews

  • Ensures that charts and documentation are clinically prepared for audits

  • Oversees MediCal billing for clinical services

  • Will participate in crisis response on-call rotation for San Francisco clients

  • Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

:


  • Master’s degree in mental health field from an accredited college or university

  • Current California Clinical license (LCSW; MFT; Ph.D.) plus 2 years’ experience post-licensure preferred. (Must have completed, or to complete ASAP as a condition of employment, supervision continuing education requirements of state licensing boards.)

  • Minimum of 3 years’ experience working with children and families

  • Experience working in school-based and/or community settings

  • Experience with MediCal billing.

:


  • Knowledge of mental health and social welfare systems in California

  • Valid California driver’s license

  • Basic computer literacy

  • Willing and able to respond to crisis situations and be part of a rotating emergency on-call system.

  • Demonstrates the necessary attitudes, knowledge, and skills to deliver culturally competent services and work effectively in cross-cultural situations.

Council on Accreditation (COA) roles


  • Is responsible for accurate and timely data entry that aids Performance and Quality Improvement (PQI) reporting and case record reviews.

  • Is responsible for accurate and timely submission of case records

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.


  • Intermittent bending, standing, stooping, kneeling, reaching, twisting, and walking.

  • Occasional lifting, pushing and pulling.

  • Frequent repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers.

  • Light work: Exerting up to 20 pounds of force occasionally, and/or up-to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

  • The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.

  • Must be able to drive at night.

If driving a car is required for the position, the incumbent must have a valid California driver's license and be able to provide proof of DMV record and personal insurance (if required.)

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • The work environment includes homes, schools, offices, and community resources such as recreation facilities, churches or various outing and store locations.

  • The noise level is usually moderate in accordance with what is typical in the above settings.

  • May include contact with clients with mental health issues who demonstrate behaviors such as cursing, shouting, running away, self-harm and violence.

  • The work environment will include children ages 7-19.

  • May be exposed to odors such as fragrances, cleaning products, and clients who experience difficulties with personal hygiene.

  • Occasionally exposed to outside weather conditions.

  • Will include driving a personal vehicle.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

CATHOLIC CHARITIES IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER and is committed to providing equal employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, sexual orientation, gender identity, legal domicile status, veteran status, disability or AIDS/HIV status or any other characteristic protected under federal or state law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

CATHOLIC CHARITIES IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER and is committed to providing equal employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, sexual orientation, gender identity, legal domicile status, veteran status, disability or AIDS/HIV status or any other characteristic protected under federal or state law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Department or Program: SF HOME

This is a management position

This is a full time position

Union status: Non-union

Fingerprinting clearance: Required

TB Screening: Required

First Aid Certificate: No First Aid required

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Catholic Charities SF, the not-for-profit service arm of the Archdiocese of San Francisco, is one of the Bay Area's largest human services organizations. Catholic Charities SF provides programs and services for 70,000 people in need within the three county regions of San Francisco, Marin and San Mateo Counties. Catholic Charities SF's programs include a full spectrum of services for families and youth, single parents, aging adults, persons living with HIV, refugees and immigrants, homeless and those at risk of being homeless, individuals with physical disabilities, and incarcerated adults and youth. In conjunction with Mercy/Charities Housing Inc., Catholic Charities SF is also a recognized leader in a not-for-profit housing development.

Pay Range

$23.00 hourly

ESSENTIAL DUTIES & RESPONSIBILITIES


  • Provide intensive case management services to families enrolled in the SF HOME Program that includes a minimum of two in-person contacts per month; one being a home-based contact

  • Provide ongoing support services by developing and monitoring an individualized case plan for each family with appropriate goals, objectives, and timelines

  • Act as a positive support liaison between landlords and program participants to ensure housing stability

  • Maintain continuity of services by coordinating new and existing outside service providers

  • Assist families to access appropriate resources and take appropriate actions relative to vocational training, job development/placement, housing maintenance, income improvement and childcare

  • Maintain an open relationship with relevant family service providers involved with aftercare families

  • Participate in related program, organization and community meetings as assigned

  • Maintain proper client and program documentation. Computer data entry as needed

  • Work in collaboration with other team members and Program Director in the design and implementation of program operations and policies

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience

• Master’s Degree and 2 years experience or Bachelor’s Degree and four years related experience preferred

• Previous experience locating and maintaining affordable family housing

• Experience working with families in crisis

Knowledge, Skills & Abilities

• Strong coordination skills

• Knowledge of community resources for families transitioning from homelessness

• Strong knowledge of substance abuse and mental health issues and treatment models

• Ability to assess emergency situations and react accordingly by accessing appropriate medical/social systems

• Functional knowledge of Microsoft Office Products

• Ability to speak Spanish or Cantonese a plus

• Knowledge of mandatory reporting requirements for people working with children

• Knowledge of issues facing homeless families

• Must be able to read and write English

• Access to a reliable vehicle to be used for home visits preferred (mileage paid by the agency)

• Good written and verbal communication skills

• Ability to prioritize tasks with strong organizational skill

• Ability to design systems and processes to track data and monitor progress

• Achievement-oriented

• Teamwork and cooperation

• Client-centered

• Organizational awareness

• Demonstrates the necessary attitudes, knowledge, and skills to deliver culturally competent services and work effectively in cross-cultural situations

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions:


  • Intermittent bending, standing, stooping, kneeling, reaching, twisting, and walking

  • Intermittent lifting, pushing, and pulling

  • Frequent repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers

  • Medium work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects

  • The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures, transcribing, viewing a computer terminal and extensive reading

  • Driving is required for this position

If driving a car is required for the position, incumbent must have a valid California driver's license and be able to provide proof of DMV record and personal insurance (if required).

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:


  • Noise level is moderate

  • The work environment will include children ages 3 months to 5 years

  • The worker is subject to outside environmental conditions

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

CATHOLIC CHARITIES IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER and is committed to providing equal employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, sexual orientation, gender identity, legal domicile status, veteran status, disability or AIDS/HIV status or any other characteristic protected under federal or state law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Department or Program: SF HOME

This is a management position

This is a full time position

Union status: Union

Fingerprinting clearance: Required

TB Screening: Required

First Aid Certificate: Standard First Aid required

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Swing Education is looking for motivated and passionate substitute teachers in San Francisco, CA and its surrounding areas to join our community. With Swing, you’ll have the opportunity to work with students from all grade levels and all types of schools. Get access to teaching opportunities from our rapidly growing network of partner schools, including KIPP Bay Area, South San Francisco Unified School District, Schools of the Sacred Heart, Brisbane School District, Creative Arts Charter School, San Bruno Park School District, Jefferson Unified High School District, and many more!

Opt-in to text alerts or use your personal online Swing dashboard to explore many options that make it easy for you to prioritize and pick which schools and grades you work with.

Additional benefits to subbing with Swing:


  • Pay rate – Swing school partners set their daily rates, and we don’t take a cut.

  • Weekly pay – Every Friday is payday!

  • More teaching opportunities – Get requests from all our partner schools in your area to earn more, teach more, and make a bigger impact.

  • Immediate opportunities – Receive requests via text for instant notifications.

  • No minimum commitment required – Choose your requests as you go with the flexibility to work in the locations you want, when you want.

  • Free to join – We reimburse 100% of the costs for your background check and TB test, no strings attached.

  • Easy on-boarding – Dedicated team to walk you through our easy set-up process.

Rate: $120-280 per day

Requirements:


  • You have a CA Teaching Credential or Substitute Teaching Permit.

  • You’ll need a new CA and FBI Livescan Background Check (we cover the cost).

  • You have recently completed a Tuberculosis Test or Risk Assessment (we cover the cost).

  • You have a Bachelor’s degree from a 4-yr college or university in the U.S.

About Swing Education:

Swing Education was founded in 2015 by former K-12 educators and administrators who know firsthand the critical role substitute teachers play for students. We pride ourselves on providing a superior experience for our substitute teachers. By using our online system, Swing subs get access to more teaching assignments at more schools, text notifications, weekly pay, fun perks, and the backing of a dedicated support team. To date, our community has filled over 100,000 teacher absence days – and we’re just getting started.

We currently serve 1,500-plus partner schools across California, Arizona, Texas, New Jersey, New York, and Washington D.C., and we’re excited about how our substitute teachers will make a difference for even more students, teachers, and schools in the years to come.

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HI! We're Broadly!

Broadly is changing the way local-service businesses grow. We are making waves in the SaaS local business space by completely changing the marketing landscape. Our customers are under the hoods of cars, at site visits, and in their service trucks more than they are at their computers. If you are ready to help local businesses create a powerful customer experience that attracts and retains customers, this position is for you.

We are hiring a Head of Marketing to play a foundational role in developing all things marketing at the organization and lead the way through hyper-growth. Someone with equal parts vision, strategy, and execution is critical. In this role, your mission will be to level up and facilitate growth by accelerating and elevating the impact of our inside sales team, define and develop the Broadly brand and voice, and collaborate with leadership on co-creating the future of Broadly.

About you:


  • 5-7+ years leading and growing a Marketing team in the SaaS space within a fast-paced, high-tech company

  • You know precisely what hyper-growth at a company looks like because you’ve lived it and can navigate ambiguity and change with ease

  • Local and SMB Market is like second nature to you. Bonus points if you’ve worked with service-based SMBs

  • You have hands-on experience with demand generation tools

  • You are an excellent communicator. You can quickly pivot from a company All Hands audience to the board room and our customers and media.

  • You deeply understand the value and limitations of SEO, Facebook Ads, analytics, Google Adwords, etc. You know the tried and true methods, and love exploring experimental and innovative ways to reach our customers

  • You love local and have a passion and appreciation for small business owners and the struggles they face every day

What you’ll be working on:



  • Building a Robust Demand and Lead Gen Database: We grow by setting up our inside sales team for success, and we know that success comes when they are equipped with first-class leads. You’ll build and maintain the demand / lead gen channels and relationships to ensure there is a steady, reliable, and well-qualified flow of leads getting to our sales reps every day.


  • Truly Owning OKRs, Goals, and Team Alignment: You’ll collaborate with our CEO to set quarterly OKRs that drive the company’s vision, mission, and goals forward. You’ll also lead your team to OKR success by ensuring each team member and their initiatives are tracking and aligning to goals.


  • Strengthening the Sales x Marketing Relationship: As Head of Marketing you are 1/2 of a dynamic duo, but you already know that. So naturally, you will partner with the VP of Sales to think creatively and strategically on how to positively develop the relationship between the Sales & Marketing teams. You’ll dig deep to identify challenges and opportunities to build from.


  • Launching the Marketing Ecosystem: You will set the scene for Marketing success at Broadly by setting a high-level marketing strategy with a game plan to match. From databases to design, communications, digital marketing, events, and more. You’ll build out relevant competitor information to keep the teams across the org well informed on competitor happenings.


  • Defining and Developing the Broadly Brand: You’ll work on the creative development of who Broadly is and how we present ourselves to the world. You’ll work across internal and external audiences and span various platforms, where you’ll implement the brand and bring it to life in compelling, captivating and unexpected ways. In addition, you'll build out strong media relationships/connections to execute effective positioning and presentation of Broadly.


  • Facilitating the Right Growth with the Right Numbers: You’ll work closely with the VP of Finance & VP of People Ops to build a marketing budget each year that will enable you to build out the marketing initiatives and team of your dreams. You’ll forecast, adjust and iterate along the way and communicate consistently to ensure alignment and tracking to organizational goals.


  • Keeping the Culture Strong and Healthy: As part of the leadership team, it’s a significant part of your job to lead by doing. Our company culture is centered on collaboration, co-creation and collective success. We firmly believe that “What we make matters, but how we make it matters even more.” Keeping that in mind, you will always be partnering and working cross-functionally with the team to build an influential company culture that holds Broadly’s values and mission at all times. We recognize that our culture is just as critical as our product and we know that sustaining a strong culture, will help us win!

Benefits:


  • Flexible Time Off: We believe that balance between work and life is essential to happiness and success, so work hard and take the time you need

  • Health Coverage: We offer competitive coverage plans for medical, dental and vision, because you’re worth it

  • Food: We serve catered lunch every week, host company get-togethers, and stock the office with bountiful snacks

  • Fitness: Gym subsidy, commuter benefit

  • Travel: Ask us about our International Travel Stipend

  • Team Bonding: Team Outings, Regular Meet'n'Greets,, Quarterly All-Hands, Team off sites and more!

  • Compensation: Salary, Bonus and Equity DOE

Diversity and Inclusion is important here at Broadly. We welcome different. We are an equal opportunity employer and therefore do not discriminate based upon race, religion, color, size, class background, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity/expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Broadly is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at recruiting@broadly.com.

Join us in changing the way local businesses grow, one local business at a time.

 

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WHO SHOULD APPLY? A message from our care team leader:

“We have a rockstar CCS team, and we are looking for the right person to help it grow! People who are true helpers, collaborative, and accountable will excel in this job. If you are coachable, then you are coming to the right place because your team is here to build on your strengths to help you achieve your goals.

We believe in the power of feedback; not only will we help you improve, but we will also be open to your contributions and ideas. We stay focused when it is needed, and we also know how to have fun at work and outside of the office. We are passionate about the growth of our customers, our teammates and our company.

If you find this compelling, then introduce yourself and put your best foot forward. If you don’t, then click the back button and choose a different adventure. Either way, may the Force be with you as you continue on your journey!” - Amber Costello, Manager of Customer Care

WHAT IS BROADLY? Our product enables local businesses to deliver a five-star customer experience. People have a better experience when the business is responsive, engaged, and customer-centric. By helping local businesses serve their customers better, we also help them thrive.

Our culture is diverse and inclusive and what we all have in common is that we find purpose in our work, we know our work has meaning, and we strive to learn from one another as we build Broadly together!

WHAT'S THE JOB REALLY?When customers contact Broadly for assistance, our Customer Care Specialists act as “first responders” to solve the problem if possible or escalate to another team if needed. We provide world-class customer support via phone, email and chat.

We wear multiple hats and have to switch gears often. Our future teammate will need to be able to multi-task, prioritize and adapt.

Our goal is to get customers the help that they need as quickly and efficiently as possible- our customers are running small businesses and their time is very valuable. We want to make sure they get the answers they need with ease.

Beyond providing customer support, we also advocate for our customers by providing feedback to the company about their experiences. We often have the opportunity to work on company initiatives that help improve the product and our services.

HOW DO I APPLY? Please send us your resume and a cover letter.

In your cover letter give us a better idea of who you are and why you are applying to Broadly. Need some ideas? Let us know what motivates you, how you can see your past experiences helping you succeed at the role, what your goals are and how Broadly can help you achieve them, etc.

We will consider your resume and cover letter to be an example of the BEST possible work that you can do. Please proof-read it for clear communication, proper grammar and correct formatting to make sure that you are showing us what you’ve got!

We are diligent when it comes to finding the right teammates, so our interview process is a little different! You’ll have an opportunity to meet with several people on the team and check out our office in Fells Point before final decisions are made. You can expect to hear back from us quickly if we want to move forward, so keep an eye out for messages from us!

Thank you,

The Broadly Recruiting Team

Role details:


  • Provide phone, email and/or chat support

  • Manage and prioritize our inbound support channels with speed and accuracy

  • Troubleshoot and resolve account, product, billing and technical issues

  • Drive product adoption, success and happiness with every interaction

  • Be the voice of the customer and collect feedback for product improvement

  • Improve small business' online business listings, social media pages and websites

  • Collaborate cross-functionally with other teams to improve overall customer experience

  • Brainstorm and develop process improvements to build value for Broadly

  • Assist with various internal Broadly projects (depending on skill-set) you Swiss Army knife, you!

Ought to have:


  • Strong ability to communicate with confidence, integrity and compassion over phone and email

  • Strong attention to detail and ability to multi-task and manage time

  • Ability to remain professional and composed during advanced customer situations

  • Experience with Microsoft Office (Word, Excel) and/or Google Suite

  • Experience with handling inbound calls

  • 1-2 years of related experience

  • A strong sense of humor

Lovely to have:


  • Associate's or Bachelor's degree (or in pursuit of)

  • Bilingual a huge plus as we build a diverse employee & client population.

  • Basic HTML/CSS

  • Prior startup experience

  • Experience with Salesforce and Mac OS

  • Project management skills

  • A known allegiance to a Harry Potter house (all houses welcome!)

Benefits:


  • Flexible Time Off: We believe that a balance between work and life is essential to happiness and success, so work hard and take the time you need

  • Health Coverage: We offer competitive coverage plans for medical, dental and vision, because you’re worth it

  • Food: We serve catered lunch every week, host company get-togethers, and stock the office with bountiful snacks

  • Fitness: Gym subsidy, commuter benefit

  • Travel: Ask us about our International Travel Stipend

  • Team Bonding: Team Outings, Weekly meet 'n' greets, Quarterly All Hands and more!

  • Equity: Stock options

  • $22.00/hour, quarterly bonuses, stock options and International Travel Stipend

Broadly is committed to providing and promoting equal opportunity for all employees and applicants. We comply fully with the spirit, as well as the letter, of all applicable local, state, and federal laws and regulations implementing the national objective of equal employment opportunity. Broadly does not discriminate in employment opportunities or practices on the basis of race, color, citizenship status, national origin, ancestry, gender, pregnancy, sexual orientation, gender identity, genetic information, age, religion, creed, physical or mental disability, marital or domestic partner status, veteran status, political or religious affiliations, height, weight, or any other characteristic protected by law.

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