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Jobs near Walnut Creek, CA “All Jobs” Walnut Creek, CA

ABOUT US

At Oaktown Spice Shop, we offer customers the freshest, most delicious, high-quality spices and hand-mixed spice blends in the Bay Area. Our apothecary-style shop feels authentic and unique, with a focus on the craft of great food, adding to customers’ enjoyment of the shopping experience and increasing their enjoyment of home cooking. For our wholesale and restaurant customers, we also provide quicker and more responsive service than our competitors. Our staff members’ love of cooking and spices creates a personal, expert-inspired experience that helps our customers discover what remarkable dishes to make for dinner in a fun and enriching way.

ABOUT YOU

The floor manager is an exceptionally warm, creative and hard-working person committed to our mission of delivering the best quality with the highest level of hospitality. They are dedicated to our goals of nurturing a diverse, equitable and inclusive workplace for all. We believe teamwork and a natural desire to be of service are two of the cornerstones of our success. We want people to feel great working here, so we need a capable and culture-driven leader to help us accomplish this goal. The floor manager assists the store manager in supervising and supporting a team of spice associates. 

KEY DUTIES (include, but not limited to)


  • Assist store manager with providing a strong leadership presence on the floor, ensuring that front-of-house production tasks are prioritized, organized and executed every day

  • Manage and train spice associates, including temporary seasonal staff

  • Offer feedback to spice leads and spice associates as needed

  • Work with the store manager to create a culture of trust and hard work where no problem is unsolvable and people feel proud every day of what they’ve accomplished

  • Celebrate the diversity of the team and customers and actively work to create a more inclusive and equitable workplace

  • De-escalate tense or difficult situations with customers and staff if needed

  • Help the store manager ensure that the shop is clean, well-organized, properly stocked, and that products are attractively displayed

  • Ensure that customers feel cared for – they are greeted, assisted, valued for their diversity and get their questions answered. 

  • Assists the store manager in assigning foodservice, restaurant and special orders and ensuring their accuracy and timeliness

  • Enforces the use of organizational systems to ensure that workflow is smooth and efficient

  • Helps store manager maintain controls over cash

  • Corresponds with customers via email and phone

  • Prepares, troubleshoots and ships mail orders

  • Opens and closes the store as needed

  • Assists store manager, operations manager, and director of operations with developing and updating systems, stocking lists, labels, training guides and operations manuals

REQUIRED KNOWLEDGE, SKILLS AND EXPERIENCE

MINIMUM QUALIFICATIONS:


  • Leadership experience

  • Ability to develop and motivate a team

  • Experience working with diverse teams

  • Excellent organization and time-management skills

  • Able to handle critical customer situations with ease

  • Ability to thrive in a fast-paced environment

  • Embraces a culture of learning and advocacy

  • Has lived experiences with people from different backgrounds

  • Practices anti-racism

  • Availability to work weekends, evenings and holidays and adhere to a blackout period from the day after Thanksgiving until Christmas Eve

  • Seeks out feedback and is excited about self-growth and improvement within the context of the job

  • Resourceful problem-solver and strong ability to resolve issues in the moment

  • Passion for food and cooking 

PREFERRED QUALIFICATIONS:


  • Food-related work experience

  • Experience in retail or foodservice management

ADDITIONAL PHYSICAL REQUIREMENTS


  • Occasionally requires the ability to move, lift, carry, pull or push heavy objects or materials

  • Lift up to 50 pounds unassisted

  • Must be able to stand for 8+ hours

COMPENSATION

Full-time: This is a full-time, hourly position. We offer benefits including health insurance, dental, sick time, paid time off and matching retirement savings.

We are an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other category protected by applicable federal, state, or local laws.


See full job description

Job Description


 


MISSION


 


Turn donations into jobs – offering lifetime purpose and opportunity. Goodwill Industries of the Greater East Bay believes that everyone has the opportunity to discover their full potential and purpose, empowering them to reach financial independence and become productive members of our community. Integrity, Dedication, Empowerment, Accountability and Teamwork are not just words on a wall, they are our core values that drive our future. They enable individuals and the agency to progress toward our ultimate goals. These values live in all of us.


MISSION CONTRIBUTION


To ensure the efficient and cost-effective operation and stewardship of the retail store through donor and customer relations, processing donated goods and quality control in order to maximize profitability that will fund and prosper our employment and training operations.


JOB SUMMARY


Under the direct supervision of the Store Manager, the Assistant Manager is responsible for assisting the Store Manager in the operation of the store and acting as manager in the absence of the Store Manager. The Assistant Store Manager must be familiar with all aspects of the store operations, including all retail, production and donor services. Promote the sales of clothing items, wares and furniture to attain both short- and long-range objectives for sales goals and contribute to the Mission of Goodwill by generating and maximizing revenues, while working within the limits of established policies.


 


ESSENTIAL FUNCTIONS


1. Provide assistance to manage the retail store engaged in selling a general line of merchandise ensuring that sales budget and goals are met. Assist to manage daily retail store operations to include scheduling and utilization of staff, cash handling and management, donation processing and pricing, rotation of material, customer service, and store opening and closing procedures.


2. Support the store manager in supervising retailing activities and processing procedures. Check that material selection and pricing levels meet Goodwill’s standards in order to achieve maximum sales and profits. Process clothes and wares as needed.


3. Provide feedback to manager to improve store cleanliness, and product display and assist to make improvements in line with visual merchandising techniques within the parameters of approved standards.


4. Provide example and assist to train store personnel in proper merchandising methods, customer service, selling procedures, and problem resolution. Resolve customer and operational problems as soon as possible.


5. Make certain that in store accounting procedures are being followed. Assist to monitor sales receipts and cash handling routinely.


6. Maintain safe working and shopping conditions and assist to assure that processing, material movement, retail operations, and cleaning are performed in keeping with all safety, quality, cleanliness, and productivity standards and policies. Attend or conduct safety meetings with staff to inform employees of policies and procedures, to maintain a safe working and shopping environment in all areas of the store, and to instill safe working habits for all staff.


7. Remain observant of all activity in store to identify theft and prevent shrinkage


8. Assist with conducting interviews, recommend hire, train and supervise assigned staff. Assign and check work. Provide direction to staff and assist in the investigation and resolution of problems. Assist to evaluate performance and provide counseling and coaching to employees. Maintain harmonious employee/employer relations. Assist to implement staffing plans and related budgets.


9. Perform any range of special projects associated with the tracking, recording, audit, reconciliation or compilation of data or transactions related to retail sales, as directed.


OTHER DUTIES MAY INCLUDE BUT ARE NOT LIMITED TO


1. Demonstrate by words and actions a commitment to the Goodwill Mission.


2. Perform or assist with any duties or operations, as required to maintain workflow and to meet schedules and quality requirements.


3. Maintain safe work area and comply with safety procedures and equipment operating rules, keeping work area in a clean and orderly condition.


4. Participate in any variety of meetings and task force groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, and policies.


CRITICAL PERFORMANCE FACTORS



  • Sales Growth

  • Labor Cost

  • Labor vs. Sales

  • Donations

  • Average purchase spend

  • Round up

  • Production

  • Sell through


KNOWLEDGE, SKILLS AND ABILITIES


· High school diploma or GED required.


· Minimum of two years of management or supervisory experience in a retail environment preferred.


· Experience with Microsoft Office (Word, Excel, Outlook).


· Able to use a cash register, calculator, credit card processing machine correctly and make change accurately.


· Able to do basic math calculations.


· Able to read and comprehend.


· Excellent communication skills.


· Energy and enthusiasm to help others and maintain good relationships with co-workers.


· An openness to learn and be a team player.


· An excitement for a career in retail.


· Good work ethic and work under minimal supervision.


· Able to follow instructions and comply with policies and procedures.


· Must be available to work a flexible schedule, including weekends and holidays.


· Must be able to perform the essential functions of the job with or without accommodation.


· Must have dependable transportation.


· Sensitivity to service population’s cultural and socioeconomic characteristics


 


CREDENTIALS, CERTIFICATIONS, LICENSES REQUIRED:


OTHER DUTIES AS ASSIGNED


 


 


 


COMPENTENCIES


· Intellectual Learning: Demonstrates the ability to learn new skills with appropriate guidance and training.


· Work Ethic: Demonstrates dedication and belief in the value of work.


· Interpersonal Skills: Knows how to get along effectively with others, including internally (with other employees) and externally (with customers and others outside of the Agency); is able to listen non-defensively; demonstrates teamwork and customer service skills.


· Self-Management: Demonstrates self-management and direction toward accomplishing goals and completing specific work assignments. Demonstrates sound judgment and the ability to adapt and be flexible as new work requirements emerge. Effectively plans and organizes work to achieve required results.


PHYSICAL REQUIREMENT


· The position involves physical work requiring lifting up to 50 lbs.with frequent lifting and/or carrying objects weighing up to 10lbs.


· Large or heavy items are moved by using appropriate material handling equipment and/or with assistance from co-worker.


· Safety handling procedures must be followed.


· Standing, Walking, Lifting, Carrying, Kneeling, Pushing/Pulling, Bending/ Stooping, Reaching, Turning, Repetitive Motions


WORK CONDITIONS / HAZARDS


· Limited hazards due to lifting, pulling, and pushing merchandise by self or others.


· Requires a high level of adaptability and flexibility.


· Work environments are usually hectic (fast paced) with frequent short deadlines and regular instances of critical or unusual situations.


· Field of work includes office, production area, and store sales floor and surrounding grounds.


· Retail Store Managers are subject to transfer to other locations within the agency system, according to company needs.


 


 


BENEFITS INCLUDE


 


· Health/Dental/Vision benefits plans


· 8 Paid holidays per calendar year


· Vacation and Sick Leave


· 403 (b) Retirement Plan


· Employee Assistance Program


· Basic Life and AD&D Insurance


· Short & Long Term Disability


· Long Term Care


· Group Legal Plan


· Growth Opportunities


· Employee Discount


 


JOB FAMILY


· Operations Management


 


Goodwill Industries Greater East Bay is an Equal Opportunity Employer


 


Goodwill Industries Greater East Bay is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status.


 


It is the policy of Goodwill of Greater East Bay to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need assistance for accommodations to interview because of a disability, please notify the Human Resources Department. Employment opportunities will not be denied to anyone because of the need to make reasonable accommodations for a disability.


Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records


Company Description

Goodwill Industries of the Greater East Bay believes that everyone has the opportunity to discover their full potential and purpose, empowering them to reach financial independence and become productive members of our community. Integrity, Dedication, Empowerment, Accountability and Teamwork are not just words on a wall, they are our core values that drive our future. They enable individuals and the agency to progress toward our ultimate goals. These values live in all of us.


See full job description

Job Description


Urban Indigo Retail Store Manager


We’re seeking a Store Manger to manage all aspects of our growing and award-winning retail home lifestyle and jewelry store located in the Lake Merritt area of Oakland. We’re non-Corporate with an independent entrepreneurial atmosphere where everybody’s contribution makes a big impact.


If you enjoy variety in your job, managing change, problem solving and an opportunity to grow, we’d love to speak with you.


As our Manager, you’ll:



  • Train new procedures and processes with the sales team

  • Coordinate technology upgrades with our POS company and IT consultant. We always maintain the most current technology available.

  • Create and manage our employee daily work schedule, including PTO.

  • Assist in hiring and training new Sales Associates

  • Organize and keep our company documents updated

  • Maintain our company calendar of events

  • Coordinate daily communication between all groups including Urban Indigo’s Owner, Sales Associates, Product Managers, Buyers, Visual Merchandisers, Marketing and Web Team.

  • Be familiar with all aspects of our business so that you can step in when needed to answer questions and problem solve

  • Assist with HR tasks including updating our Employee Manual

  • Improve sales and service while working on the sales floor

  • Project Manage our busy Holiday Season from November 1st through December 24th to ensure it runs smoothly.

  • Maintain new product information updates for sales training

  • Have the ability to lift up to 25lbs


Education and Work Experience



  • BA or BS or commensurate work experience.

  • At least 3 years retail experience, with 2 years in a management role.


To apply:


This is a 35 - 40 hour per week, hourly position with paid sick and vacation days and a generous employee discount.


Days and hours: Base hours: Sunday – Thursday 10:15 – 6:45 pm.


Compensation includes bonus for achieving financial targets and successful staff development. The store manager works on site at our Lakeshore Avenue location and reports directly to the store owner.


Send resume and cover letter in the body of an email to: urbanindigo@comcast.net


We cannot accept attachments.


About Urban Indigo


Urban Indigo, an award-winning independent home décor, jewelry, and gift store located in the historic Grand Lake neighborhood of Oakland, is celebrating 15 years of successfully charming customers with personalized service and delightful merchandise. Our growth and success are based on a philosophy of continuous improvement: the never-ending pursuit of efficient operations and effectively satisfying customer needs.


www.urbanindigo.com


 



See full job description

Job Description


 


MISSION


 


Turn donations into jobs – offering lifetime purpose and opportunity. Goodwill Industries of the Greater East Bay believes that everyone has the opportunity to discover their full potential and purpose, empowering them to reach financial independence and become productive members of our community. Integrity, Dedication, Empowerment, Accountability and Teamwork are not just words on a wall, they are our core values that drive our future. They enable individuals and the agency to progress toward our ultimate goals. These values live in all of us.


MISSION CONTRIBUTION


To ensure the efficient and cost-effective operation and stewardship of the retail store through donor and customer relations, processing donated goods and quality control in order to maximize profitability that will fund and prosper our employment and training operations.


JOB SUMMARY


Under the direct supervision of the Store Manager, the Assistant Manager is responsible for assisting the Store Manager in the operation of the store and acting as manager in the absence of the Store Manager. The Assistant Store Manager must be familiar with all aspects of the store operations, including all retail, production and donor services. Promote the sales of clothing items, wares and furniture to attain both short- and long-range objectives for sales goals and contribute to the Mission of Goodwill by generating and maximizing revenues, while working within the limits of established policies.


 


ESSENTIAL FUNCTIONS


1. Provide assistance to manage the retail store engaged in selling a general line of merchandise ensuring that sales budget and goals are met. Assist to manage daily retail store operations to include scheduling and utilization of staff, cash handling and management, donation processing and pricing, rotation of material, customer service, and store opening and closing procedures.


2. Support the store manager in supervising retailing activities and processing procedures. Check that material selection and pricing levels meet Goodwill’s standards in order to achieve maximum sales and profits. Process clothes and wares as needed.


3. Provide feedback to manager to improve store cleanliness, and product display and assist to make improvements in line with visual merchandising techniques within the parameters of approved standards.


4. Provide example and assist to train store personnel in proper merchandising methods, customer service, selling procedures, and problem resolution. Resolve customer and operational problems as soon as possible.


5. Make certain that in store accounting procedures are being followed. Assist to monitor sales receipts and cash handling routinely.


6. Maintain safe working and shopping conditions and assist to assure that processing, material movement, retail operations, and cleaning are performed in keeping with all safety, quality, cleanliness, and productivity standards and policies. Attend or conduct safety meetings with staff to inform employees of policies and procedures, to maintain a safe working and shopping environment in all areas of the store, and to instill safe working habits for all staff.


7. Remain observant of all activity in store to identify theft and prevent shrinkage


8. Assist with conducting interviews, recommend hire, train and supervise assigned staff. Assign and check work. Provide direction to staff and assist in the investigation and resolution of problems. Assist to evaluate performance and provide counseling and coaching to employees. Maintain harmonious employee/employer relations. Assist to implement staffing plans and related budgets.


9. Perform any range of special projects associated with the tracking, recording, audit, reconciliation or compilation of data or transactions related to retail sales, as directed.


OTHER DUTIES MAY INCLUDE BUT ARE NOT LIMITED TO


1. Demonstrate by words and actions a commitment to the Goodwill Mission.


2. Perform or assist with any duties or operations, as required to maintain workflow and to meet schedules and quality requirements.


3. Maintain safe work area and comply with safety procedures and equipment operating rules, keeping work area in a clean and orderly condition.


4. Participate in any variety of meetings and task force groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, and policies.


CRITICAL PERFORMANCE FACTORS



  • Sales Growth

  • Labor Cost

  • Labor vs. Sales

  • Donations

  • Average purchase spend

  • Round up

  • Production

  • Sell through


KNOWLEDGE, SKILLS AND ABILITIES


· High school diploma or GED required.


· Minimum of two years of management or supervisory experience in a retail environment preferred.


· Experience with Microsoft Office (Word, Excel, Outlook).


· Able to use a cash register, calculator, credit card processing machine correctly and make change accurately.


· Able to do basic math calculations.


· Able to read and comprehend.


· Excellent communication skills.


· Energy and enthusiasm to help others and maintain good relationships with co-workers.


· An openness to learn and be a team player.


· An excitement for a career in retail.


· Good work ethic and work under minimal supervision.


· Able to follow instructions and comply with policies and procedures.


· Must be available to work a flexible schedule, including weekends and holidays.


· Must be able to perform the essential functions of the job with or without accommodation.


· Must have dependable transportation.


· Sensitivity to service population’s cultural and socioeconomic characteristics


 


CREDENTIALS, CERTIFICATIONS, LICENSES REQUIRED:


OTHER DUTIES AS ASSIGNED


 


 


 


COMPENTENCIES


· Intellectual Learning: Demonstrates the ability to learn new skills with appropriate guidance and training.


· Work Ethic: Demonstrates dedication and belief in the value of work.


· Interpersonal Skills: Knows how to get along effectively with others, including internally (with other employees) and externally (with customers and others outside of the Agency); is able to listen non-defensively; demonstrates teamwork and customer service skills.


· Self-Management: Demonstrates self-management and direction toward accomplishing goals and completing specific work assignments. Demonstrates sound judgment and the ability to adapt and be flexible as new work requirements emerge. Effectively plans and organizes work to achieve required results.


PHYSICAL REQUIREMENT


· The position involves physical work requiring lifting up to 50 lbs.with frequent lifting and/or carrying objects weighing up to 10lbs.


· Large or heavy items are moved by using appropriate material handling equipment and/or with assistance from co-worker.


· Safety handling procedures must be followed.


· Standing, Walking, Lifting, Carrying, Kneeling, Pushing/Pulling, Bending/ Stooping, Reaching, Turning, Repetitive Motions


WORK CONDITIONS / HAZARDS


· Limited hazards due to lifting, pulling, and pushing merchandise by self or others.


· Requires a high level of adaptability and flexibility.


· Work environments are usually hectic (fast paced) with frequent short deadlines and regular instances of critical or unusual situations.


· Field of work includes office, production area, and store sales floor and surrounding grounds.


· Retail Store Managers are subject to transfer to other locations within the agency system, according to company needs.


 


 


BENEFITS INCLUDE


 


· Health/Dental/Vision benefits plans


· 8 Paid holidays per calendar year


· Vacation and Sick Leave


· 403 (b) Retirement Plan


· Employee Assistance Program


· Basic Life and AD&D Insurance


· Short & Long Term Disability


· Long Term Care


· Group Legal Plan


· Growth Opportunities


· Employee Discount


 


JOB FAMILY


· Operations Management


 


Goodwill Industries Greater East Bay is an Equal Opportunity Employer


 


Goodwill Industries Greater East Bay is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status.


 


It is the policy of Goodwill of Greater East Bay to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need assistance for accommodations to interview because of a disability, please notify the Human Resources Department. Employment opportunities will not be denied to anyone because of the need to make reasonable accommodations for a disability.


Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records


Company Description

Goodwill Industries of the Greater East Bay believes that everyone has the opportunity to discover their full potential and purpose, empowering them to reach financial independence and become productive members of our community. Integrity, Dedication, Empowerment, Accountability and Teamwork are not just words on a wall, they are our core values that drive our future. They enable individuals and the agency to progress toward our ultimate goals. These values live in all of us.


See full job description

Job Description


 


MISSION


 


Turn donations into jobs – offering lifetime purpose and opportunity. Goodwill Industries of the Greater East Bay believes that everyone has the opportunity to discover their full potential and purpose, empowering them to reach financial independence and become productive members of our community. Integrity, Dedication, Empowerment, Accountability and Teamwork are not just words on a wall, they are our core values that drive our future. They enable individuals and the agency to progress toward our ultimate goals. These values live in all of us.


MISSION CONTRIBUTION


To ensure the efficient and cost-effective operation and stewardship of the retail store through donor and customer relations, processing donated goods and quality control in order to maximize profitability that will fund and prosper our employment and training operations.


JOB SUMMARY


Under the direct supervision of the Store Manager, the Assistant Manager is responsible for assisting the Store Manager in the operation of the store and acting as manager in the absence of the Store Manager. The Assistant Store Manager must be familiar with all aspects of the store operations, including all retail, production and donor services. Promote the sales of clothing items, wares and furniture to attain both short- and long-range objectives for sales goals and contribute to the Mission of Goodwill by generating and maximizing revenues, while working within the limits of established policies.


 


ESSENTIAL FUNCTIONS


1. Provide assistance to manage the retail store engaged in selling a general line of merchandise ensuring that sales budget and goals are met. Assist to manage daily retail store operations to include scheduling and utilization of staff, cash handling and management, donation processing and pricing, rotation of material, customer service, and store opening and closing procedures.


2. Support the store manager in supervising retailing activities and processing procedures. Check that material selection and pricing levels meet Goodwill’s standards in order to achieve maximum sales and profits. Process clothes and wares as needed.


3. Provide feedback to manager to improve store cleanliness, and product display and assist to make improvements in line with visual merchandising techniques within the parameters of approved standards.


4. Provide example and assist to train store personnel in proper merchandising methods, customer service, selling procedures, and problem resolution. Resolve customer and operational problems as soon as possible.


5. Make certain that in store accounting procedures are being followed. Assist to monitor sales receipts and cash handling routinely.


6. Maintain safe working and shopping conditions and assist to assure that processing, material movement, retail operations, and cleaning are performed in keeping with all safety, quality, cleanliness, and productivity standards and policies. Attend or conduct safety meetings with staff to inform employees of policies and procedures, to maintain a safe working and shopping environment in all areas of the store, and to instill safe working habits for all staff.


7. Remain observant of all activity in store to identify theft and prevent shrinkage


8. Assist with conducting interviews, recommend hire, train and supervise assigned staff. Assign and check work. Provide direction to staff and assist in the investigation and resolution of problems. Assist to evaluate performance and provide counseling and coaching to employees. Maintain harmonious employee/employer relations. Assist to implement staffing plans and related budgets.


9. Perform any range of special projects associated with the tracking, recording, audit, reconciliation or compilation of data or transactions related to retail sales, as directed.


OTHER DUTIES MAY INCLUDE BUT ARE NOT LIMITED TO


1. Demonstrate by words and actions a commitment to the Goodwill Mission.


2. Perform or assist with any duties or operations, as required to maintain workflow and to meet schedules and quality requirements.


3. Maintain safe work area and comply with safety procedures and equipment operating rules, keeping work area in a clean and orderly condition.


4. Participate in any variety of meetings and task force groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, and policies.


CRITICAL PERFORMANCE FACTORS



  • Sales Growth

  • Labor Cost

  • Labor vs. Sales

  • Donations

  • Average purchase spend

  • Round up

  • Production

  • Sell through


KNOWLEDGE, SKILLS AND ABILITIES


· High school diploma or GED required.


· Minimum of two years of management or supervisory experience in a retail environment preferred.


· Experience with Microsoft Office (Word, Excel, Outlook).


· Able to use a cash register, calculator, credit card processing machine correctly and make change accurately.


· Able to do basic math calculations.


· Able to read and comprehend.


· Excellent communication skills.


· Energy and enthusiasm to help others and maintain good relationships with co-workers.


· An openness to learn and be a team player.


· An excitement for a career in retail.


· Good work ethic and work under minimal supervision.


· Able to follow instructions and comply with policies and procedures.


· Must be available to work a flexible schedule, including weekends and holidays.


· Must be able to perform the essential functions of the job with or without accommodation.


· Must have dependable transportation.


· Sensitivity to service population’s cultural and socioeconomic characteristics


 


CREDENTIALS, CERTIFICATIONS, LICENSES REQUIRED:


OTHER DUTIES AS ASSIGNED


 


 


 


COMPENTENCIES


· Intellectual Learning: Demonstrates the ability to learn new skills with appropriate guidance and training.


· Work Ethic: Demonstrates dedication and belief in the value of work.


· Interpersonal Skills: Knows how to get along effectively with others, including internally (with other employees) and externally (with customers and others outside of the Agency); is able to listen non-defensively; demonstrates teamwork and customer service skills.


· Self-Management: Demonstrates self-management and direction toward accomplishing goals and completing specific work assignments. Demonstrates sound judgment and the ability to adapt and be flexible as new work requirements emerge. Effectively plans and organizes work to achieve required results.


PHYSICAL REQUIREMENT


· The position involves physical work requiring lifting up to 50 lbs.with frequent lifting and/or carrying objects weighing up to 10lbs.


· Large or heavy items are moved by using appropriate material handling equipment and/or with assistance from co-worker.


· Safety handling procedures must be followed.


· Standing, Walking, Lifting, Carrying, Kneeling, Pushing/Pulling, Bending/ Stooping, Reaching, Turning, Repetitive Motions


WORK CONDITIONS / HAZARDS


· Limited hazards due to lifting, pulling, and pushing merchandise by self or others.


· Requires a high level of adaptability and flexibility.


· Work environments are usually hectic (fast paced) with frequent short deadlines and regular instances of critical or unusual situations.


· Field of work includes office, production area, and store sales floor and surrounding grounds.


· Retail Store Managers are subject to transfer to other locations within the agency system, according to company needs.


 


 


BENEFITS INCLUDE


 


· Health/Dental/Vision benefits plans


· 8 Paid holidays per calendar year


· Vacation and Sick Leave


· 403 (b) Retirement Plan


· Employee Assistance Program


· Basic Life and AD&D Insurance


· Short & Long Term Disability


· Long Term Care


· Group Legal Plan


· Growth Opportunities


· Employee Discount


 


JOB FAMILY


· Operations Management


 


Goodwill Industries Greater East Bay is an Equal Opportunity Employer


 


Goodwill Industries Greater East Bay is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status.


 


It is the policy of Goodwill of Greater East Bay to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need assistance for accommodations to interview because of a disability, please notify the Human Resources Department. Employment opportunities will not be denied to anyone because of the need to make reasonable accommodations for a disability.


Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records


Company Description

Goodwill Industries of the Greater East Bay believes that everyone has the opportunity to discover their full potential and purpose, empowering them to reach financial independence and become productive members of our community. Integrity, Dedication, Empowerment, Accountability and Teamwork are not just words on a wall, they are our core values that drive our future. They enable individuals and the agency to progress toward our ultimate goals. These values live in all of us.


See full job description

Job Description


We are seeking a Retail Assistant Store Manager Durant Square Location to join our team! You will be responsible for overseeing and coordinating the activities of the retail sales team.


Responsibilities:



  • Supervise team of retail sales workers

  • Adjust daily schedule for shift personnel to ensure optimal efficiency

  • Train and evaluate employees 

  • Track monthly results and trends for business forecasting

  • Resolve escalated customer complaints 


Qualifications:



  • Previous experience in retail, customer service, or other related fields

  • Ability to thrive in a fast-paced environment

  • Excellent written and communication skills

  • Strong leadership qualities


Company Description

Goodwill Industries of the Greater East Bay believes that everyone has the opportunity to discover their full potential and purpose, empowering them to reach financial independence and become productive members of our community. Integrity, Dedication, Empowerment, Accountability and Teamwork are not just words on a wall, they are our core values that drive our future. They enable individuals and the agency to progress toward our ultimate goals. These values live in all of us.


See full job description

Job Description


 


MISSION


 


Turn donations into jobs – offering lifetime purpose and opportunity. Goodwill Industries of the Greater East Bay believes that everyone has the opportunity to discover their full potential and purpose, empowering them to reach financial independence and become productive members of our community. Integrity, Dedication, Empowerment, Accountability and Teamwork are not just words on a wall, they are our core values that drive our future. They enable individuals and the agency to progress toward our ultimate goals. These values live in all of us.


MISSION CONTRIBUTION


To ensure the efficient and cost-effective operation and stewardship of the retail store through donor and customer relations, processing donated goods and quality control in order to maximize profitability that will fund and prosper our employment and training operations.


JOB SUMMARY


Under the direct supervision of the Store Manager, the Assistant Manager is responsible for assisting the Store Manager in the operation of the store and acting as manager in the absence of the Store Manager. The Assistant Store Manager must be familiar with all aspects of the store operations, including all retail, production and donor services. Promote the sales of clothing items, wares and furniture to attain both short- and long-range objectives for sales goals and contribute to the Mission of Goodwill by generating and maximizing revenues, while working within the limits of established policies.


 


ESSENTIAL FUNCTIONS


1. Provide assistance to manage the retail store engaged in selling a general line of merchandise ensuring that sales budget and goals are met. Assist to manage daily retail store operations to include scheduling and utilization of staff, cash handling and management, donation processing and pricing, rotation of material, customer service, and store opening and closing procedures.


2. Support the store manager in supervising retailing activities and processing procedures. Check that material selection and pricing levels meet Goodwill’s standards in order to achieve maximum sales and profits. Process clothes and wares as needed.


3. Provide feedback to manager to improve store cleanliness, and product display and assist to make improvements in line with visual merchandising techniques within the parameters of approved standards.


4. Provide example and assist to train store personnel in proper merchandising methods, customer service, selling procedures, and problem resolution. Resolve customer and operational problems as soon as possible.


5. Make certain that in store accounting procedures are being followed. Assist to monitor sales receipts and cash handling routinely.


6. Maintain safe working and shopping conditions and assist to assure that processing, material movement, retail operations, and cleaning are performed in keeping with all safety, quality, cleanliness, and productivity standards and policies. Attend or conduct safety meetings with staff to inform employees of policies and procedures, to maintain a safe working and shopping environment in all areas of the store, and to instill safe working habits for all staff.


7. Remain observant of all activity in store to identify theft and prevent shrinkage


8. Assist with conducting interviews, recommend hire, train and supervise assigned staff. Assign and check work. Provide direction to staff and assist in the investigation and resolution of problems. Assist to evaluate performance and provide counseling and coaching to employees. Maintain harmonious employee/employer relations. Assist to implement staffing plans and related budgets.


9. Perform any range of special projects associated with the tracking, recording, audit, reconciliation or compilation of data or transactions related to retail sales, as directed.


OTHER DUTIES MAY INCLUDE BUT ARE NOT LIMITED TO


1. Demonstrate by words and actions a commitment to the Goodwill Mission.


2. Perform or assist with any duties or operations, as required to maintain workflow and to meet schedules and quality requirements.


3. Maintain safe work area and comply with safety procedures and equipment operating rules, keeping work area in a clean and orderly condition.


4. Participate in any variety of meetings and task force groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, and policies.


CRITICAL PERFORMANCE FACTORS



  • Sales Growth

  • Labor Cost

  • Labor vs. Sales

  • Donations

  • Average purchase spend

  • Round up

  • Production

  • Sell through


KNOWLEDGE, SKILLS AND ABILITIES


· High school diploma or GED required.


· Minimum of two years of management or supervisory experience in a retail environment preferred.


· Experience with Microsoft Office (Word, Excel, Outlook).


· Able to use a cash register, calculator, credit card processing machine correctly and make change accurately.


· Able to do basic math calculations.


· Able to read and comprehend.


· Excellent communication skills.


· Energy and enthusiasm to help others and maintain good relationships with co-workers.


· An openness to learn and be a team player.


· An excitement for a career in retail.


· Good work ethic and work under minimal supervision.


· Able to follow instructions and comply with policies and procedures.


· Must be available to work a flexible schedule, including weekends and holidays.


· Must be able to perform the essential functions of the job with or without accommodation.


· Must have dependable transportation.


· Sensitivity to service population’s cultural and socioeconomic characteristics


 


CREDENTIALS, CERTIFICATIONS, LICENSES REQUIRED:


OTHER DUTIES AS ASSIGNED


 


 


 


COMPENTENCIES


· Intellectual Learning: Demonstrates the ability to learn new skills with appropriate guidance and training.


· Work Ethic: Demonstrates dedication and belief in the value of work.


· Interpersonal Skills: Knows how to get along effectively with others, including internally (with other employees) and externally (with customers and others outside of the Agency); is able to listen non-defensively; demonstrates teamwork and customer service skills.


· Self-Management: Demonstrates self-management and direction toward accomplishing goals and completing specific work assignments. Demonstrates sound judgment and the ability to adapt and be flexible as new work requirements emerge. Effectively plans and organizes work to achieve required results.


PHYSICAL REQUIREMENT


· The position involves physical work requiring lifting up to 50 lbs.with frequent lifting and/or carrying objects weighing up to 10lbs.


· Large or heavy items are moved by using appropriate material handling equipment and/or with assistance from co-worker.


· Safety handling procedures must be followed.


· Standing, Walking, Lifting, Carrying, Kneeling, Pushing/Pulling, Bending/ Stooping, Reaching, Turning, Repetitive Motions


WORK CONDITIONS / HAZARDS


· Limited hazards due to lifting, pulling, and pushing merchandise by self or others.


· Requires a high level of adaptability and flexibility.


· Work environments are usually hectic (fast paced) with frequent short deadlines and regular instances of critical or unusual situations.


· Field of work includes office, production area, and store sales floor and surrounding grounds.


· Retail Store Managers are subject to transfer to other locations within the agency system, according to company needs.


 


 


BENEFITS INCLUDE


 


· Health/Dental/Vision benefits plans


· 8 Paid holidays per calendar year


· Vacation and Sick Leave


· 403 (b) Retirement Plan


· Employee Assistance Program


· Basic Life and AD&D Insurance


· Short & Long Term Disability


· Long Term Care


· Group Legal Plan


· Growth Opportunities


· Employee Discount


 


JOB FAMILY


· Operations Management


 


Goodwill Industries Greater East Bay is an Equal Opportunity Employer


 


Goodwill Industries Greater East Bay is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status.


 


It is the policy of Goodwill of Greater East Bay to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need assistance for accommodations to interview because of a disability, please notify the Human Resources Department. Employment opportunities will not be denied to anyone because of the need to make reasonable accommodations for a disability.


Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records


Company Description

Goodwill Industries of the Greater East Bay believes that everyone has the opportunity to discover their full potential and purpose, empowering them to reach financial independence and become productive members of our community. Integrity, Dedication, Empowerment, Accountability and Teamwork are not just words on a wall, they are our core values that drive our future. They enable individuals and the agency to progress toward our ultimate goals. These values live in all of us.


See full job description

Job Description


 


MISSION


 


Turn donations into jobs – offering lifetime purpose and opportunity. Goodwill Industries of the Greater East Bay believes that everyone has the opportunity to discover their full potential and purpose, empowering them to reach financial independence and become productive members of our community. Integrity, Dedication, Empowerment, Accountability and Teamwork are not just words on a wall, they are our core values that drive our future. They enable individuals and the agency to progress toward our ultimate goals. These values live in all of us.


MISSION CONTRIBUTION


To ensure the efficient and cost-effective operation and stewardship of the retail store through donor and customer relations, processing donated goods and quality control in order to maximize profitability that will fund and prosper our employment and training operations.


JOB SUMMARY


Under the direct supervision of the Store Manager, the Assistant Manager is responsible for assisting the Store Manager in the operation of the store and acting as manager in the absence of the Store Manager. The Assistant Store Manager must be familiar with all aspects of the store operations, including all retail, production and donor services. Promote the sales of clothing items, wares and furniture to attain both short- and long-range objectives for sales goals and contribute to the Mission of Goodwill by generating and maximizing revenues, while working within the limits of established policies.


 


ESSENTIAL FUNCTIONS


1. Provide assistance to manage the retail store engaged in selling a general line of merchandise ensuring that sales budget and goals are met. Assist to manage daily retail store operations to include scheduling and utilization of staff, cash handling and management, donation processing and pricing, rotation of material, customer service, and store opening and closing procedures.


2. Support the store manager in supervising retailing activities and processing procedures. Check that material selection and pricing levels meet Goodwill’s standards in order to achieve maximum sales and profits. Process clothes and wares as needed.


3. Provide feedback to manager to improve store cleanliness, and product display and assist to make improvements in line with visual merchandising techniques within the parameters of approved standards.


4. Provide example and assist to train store personnel in proper merchandising methods, customer service, selling procedures, and problem resolution. Resolve customer and operational problems as soon as possible.


5. Make certain that in store accounting procedures are being followed. Assist to monitor sales receipts and cash handling routinely.


6. Maintain safe working and shopping conditions and assist to assure that processing, material movement, retail operations, and cleaning are performed in keeping with all safety, quality, cleanliness, and productivity standards and policies. Attend or conduct safety meetings with staff to inform employees of policies and procedures, to maintain a safe working and shopping environment in all areas of the store, and to instill safe working habits for all staff.


7. Remain observant of all activity in store to identify theft and prevent shrinkage


8. Assist with conducting interviews, recommend hire, train and supervise assigned staff. Assign and check work. Provide direction to staff and assist in the investigation and resolution of problems. Assist to evaluate performance and provide counseling and coaching to employees. Maintain harmonious employee/employer relations. Assist to implement staffing plans and related budgets.


9. Perform any range of special projects associated with the tracking, recording, audit, reconciliation or compilation of data or transactions related to retail sales, as directed.


OTHER DUTIES MAY INCLUDE BUT ARE NOT LIMITED TO


1. Demonstrate by words and actions a commitment to the Goodwill Mission.


2. Perform or assist with any duties or operations, as required to maintain workflow and to meet schedules and quality requirements.


3. Maintain safe work area and comply with safety procedures and equipment operating rules, keeping work area in a clean and orderly condition.


4. Participate in any variety of meetings and task force groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, and policies.


CRITICAL PERFORMANCE FACTORS



  • Sales Growth

  • Labor Cost

  • Labor vs. Sales

  • Donations

  • Average purchase spend

  • Round up

  • Production

  • Sell through


KNOWLEDGE, SKILLS AND ABILITIES


· High school diploma or GED required.


· Minimum of two years of management or supervisory experience in a retail environment preferred.


· Experience with Microsoft Office (Word, Excel, Outlook).


· Able to use a cash register, calculator, credit card processing machine correctly and make change accurately.


· Able to do basic math calculations.


· Able to read and comprehend.


· Excellent communication skills.


· Energy and enthusiasm to help others and maintain good relationships with co-workers.


· An openness to learn and be a team player.


· An excitement for a career in retail.


· Good work ethic and work under minimal supervision.


· Able to follow instructions and comply with policies and procedures.


· Must be available to work a flexible schedule, including weekends and holidays.


· Must be able to perform the essential functions of the job with or without accommodation.


· Must have dependable transportation.


· Sensitivity to service population’s cultural and socioeconomic characteristics


 


CREDENTIALS, CERTIFICATIONS, LICENSES REQUIRED:


OTHER DUTIES AS ASSIGNED


 


 


 


COMPENTENCIES


· Intellectual Learning: Demonstrates the ability to learn new skills with appropriate guidance and training.


· Work Ethic: Demonstrates dedication and belief in the value of work.


· Interpersonal Skills: Knows how to get along effectively with others, including internally (with other employees) and externally (with customers and others outside of the Agency); is able to listen non-defensively; demonstrates teamwork and customer service skills.


· Self-Management: Demonstrates self-management and direction toward accomplishing goals and completing specific work assignments. Demonstrates sound judgment and the ability to adapt and be flexible as new work requirements emerge. Effectively plans and organizes work to achieve required results.


PHYSICAL REQUIREMENT


· The position involves physical work requiring lifting up to 50 lbs.with frequent lifting and/or carrying objects weighing up to 10lbs.


· Large or heavy items are moved by using appropriate material handling equipment and/or with assistance from co-worker.


· Safety handling procedures must be followed.


· Standing, Walking, Lifting, Carrying, Kneeling, Pushing/Pulling, Bending/ Stooping, Reaching, Turning, Repetitive Motions


WORK CONDITIONS / HAZARDS


· Limited hazards due to lifting, pulling, and pushing merchandise by self or others.


· Requires a high level of adaptability and flexibility.


· Work environments are usually hectic (fast paced) with frequent short deadlines and regular instances of critical or unusual situations.


· Field of work includes office, production area, and store sales floor and surrounding grounds.


· Retail Store Managers are subject to transfer to other locations within the agency system, according to company needs.


 


 


BENEFITS INCLUDE


 


· Health/Dental/Vision benefits plans


· 8 Paid holidays per calendar year


· Vacation and Sick Leave


· 403 (b) Retirement Plan


· Employee Assistance Program


· Basic Life and AD&D Insurance


· Short & Long Term Disability


· Long Term Care


· Group Legal Plan


· Growth Opportunities


· Employee Discount


 


JOB FAMILY


· Operations Management


 


Goodwill Industries Greater East Bay is an Equal Opportunity Employer


 


Goodwill Industries Greater East Bay is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status.


 


It is the policy of Goodwill of Greater East Bay to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need assistance for accommodations to interview because of a disability, please notify the Human Resources Department. Employment opportunities will not be denied to anyone because of the need to make reasonable accommodations for a disability.


Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records


Company Description

Goodwill Industries of the Greater East Bay believes that everyone has the opportunity to discover their full potential and purpose, empowering them to reach financial independence and become productive members of our community. Integrity, Dedication, Empowerment, Accountability and Teamwork are not just words on a wall, they are our core values that drive our future. They enable individuals and the agency to progress toward our ultimate goals. These values live in all of us.


See full job description

Job Description


 


MISSION


 


Turn donations into jobs – offering lifetime purpose and opportunity. Goodwill Industries of the Greater East Bay believes that everyone has the opportunity to discover their full potential and purpose, empowering them to reach financial independence and become productive members of our community. Integrity, Dedication, Empowerment, Accountability and Teamwork are not just words on a wall, they are our core values that drive our future. They enable individuals and the agency to progress toward our ultimate goals. These values live in all of us.


MISSION CONTRIBUTION


To ensure the efficient and cost-effective operation and stewardship of the retail store through donor and customer relations, processing donated goods and quality control in order to maximize profitability that will fund and prosper our employment and training operations.


JOB SUMMARY


Under the direct supervision of the Store Manager, the Assistant Manager is responsible for assisting the Store Manager in the operation of the store and acting as manager in the absence of the Store Manager. The Assistant Store Manager must be familiar with all aspects of the store operations, including all retail, production and donor services. Promote the sales of clothing items, wares and furniture to attain both short- and long-range objectives for sales goals and contribute to the Mission of Goodwill by generating and maximizing revenues, while working within the limits of established policies.


 


ESSENTIAL FUNCTIONS


1. Provide assistance to manage the retail store engaged in selling a general line of merchandise ensuring that sales budget and goals are met. Assist to manage daily retail store operations to include scheduling and utilization of staff, cash handling and management, donation processing and pricing, rotation of material, customer service, and store opening and closing procedures.


2. Support the store manager in supervising retailing activities and processing procedures. Check that material selection and pricing levels meet Goodwill’s standards in order to achieve maximum sales and profits. Process clothes and wares as needed.


3. Provide feedback to manager to improve store cleanliness, and product display and assist to make improvements in line with visual merchandising techniques within the parameters of approved standards.


4. Provide example and assist to train store personnel in proper merchandising methods, customer service, selling procedures, and problem resolution. Resolve customer and operational problems as soon as possible.


5. Make certain that in store accounting procedures are being followed. Assist to monitor sales receipts and cash handling routinely.


6. Maintain safe working and shopping conditions and assist to assure that processing, material movement, retail operations, and cleaning are performed in keeping with all safety, quality, cleanliness, and productivity standards and policies. Attend or conduct safety meetings with staff to inform employees of policies and procedures, to maintain a safe working and shopping environment in all areas of the store, and to instill safe working habits for all staff.


7. Remain observant of all activity in store to identify theft and prevent shrinkage


8. Assist with conducting interviews, recommend hire, train and supervise assigned staff. Assign and check work. Provide direction to staff and assist in the investigation and resolution of problems. Assist to evaluate performance and provide counseling and coaching to employees. Maintain harmonious employee/employer relations. Assist to implement staffing plans and related budgets.


9. Perform any range of special projects associated with the tracking, recording, audit, reconciliation or compilation of data or transactions related to retail sales, as directed.


OTHER DUTIES MAY INCLUDE BUT ARE NOT LIMITED TO


1. Demonstrate by words and actions a commitment to the Goodwill Mission.


2. Perform or assist with any duties or operations, as required to maintain workflow and to meet schedules and quality requirements.


3. Maintain safe work area and comply with safety procedures and equipment operating rules, keeping work area in a clean and orderly condition.


4. Participate in any variety of meetings and task force groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, and policies.


CRITICAL PERFORMANCE FACTORS



  • Sales Growth

  • Labor Cost

  • Labor vs. Sales

  • Donations

  • Average purchase spend

  • Round up

  • Production

  • Sell through


KNOWLEDGE, SKILLS AND ABILITIES


· High school diploma or GED required.


· Minimum of two years of management or supervisory experience in a retail environment preferred.


· Experience with Microsoft Office (Word, Excel, Outlook).


· Able to use a cash register, calculator, credit card processing machine correctly and make change accurately.


· Able to do basic math calculations.


· Able to read and comprehend.


· Excellent communication skills.


· Energy and enthusiasm to help others and maintain good relationships with co-workers.


· An openness to learn and be a team player.


· An excitement for a career in retail.


· Good work ethic and work under minimal supervision.


· Able to follow instructions and comply with policies and procedures.


· Must be available to work a flexible schedule, including weekends and holidays.


· Must be able to perform the essential functions of the job with or without accommodation.


· Must have dependable transportation.


· Sensitivity to service population’s cultural and socioeconomic characteristics


 


CREDENTIALS, CERTIFICATIONS, LICENSES REQUIRED:


OTHER DUTIES AS ASSIGNED


 


 


 


COMPENTENCIES


· Intellectual Learning: Demonstrates the ability to learn new skills with appropriate guidance and training.


· Work Ethic: Demonstrates dedication and belief in the value of work.


· Interpersonal Skills: Knows how to get along effectively with others, including internally (with other employees) and externally (with customers and others outside of the Agency); is able to listen non-defensively; demonstrates teamwork and customer service skills.


· Self-Management: Demonstrates self-management and direction toward accomplishing goals and completing specific work assignments. Demonstrates sound judgment and the ability to adapt and be flexible as new work requirements emerge. Effectively plans and organizes work to achieve required results.


PHYSICAL REQUIREMENT


· The position involves physical work requiring lifting up to 50 lbs.with frequent lifting and/or carrying objects weighing up to 10lbs.


· Large or heavy items are moved by using appropriate material handling equipment and/or with assistance from co-worker.


· Safety handling procedures must be followed.


· Standing, Walking, Lifting, Carrying, Kneeling, Pushing/Pulling, Bending/ Stooping, Reaching, Turning, Repetitive Motions


WORK CONDITIONS / HAZARDS


· Limited hazards due to lifting, pulling, and pushing merchandise by self or others.


· Requires a high level of adaptability and flexibility.


· Work environments are usually hectic (fast paced) with frequent short deadlines and regular instances of critical or unusual situations.


· Field of work includes office, production area, and store sales floor and surrounding grounds.


· Retail Store Managers are subject to transfer to other locations within the agency system, according to company needs.


 


 


BENEFITS INCLUDE


 


· Health/Dental/Vision benefits plans


· 8 Paid holidays per calendar year


· Vacation and Sick Leave


· 403 (b) Retirement Plan


· Employee Assistance Program


· Basic Life and AD&D Insurance


· Short & Long Term Disability


· Long Term Care


· Group Legal Plan


· Growth Opportunities


· Employee Discount


 


JOB FAMILY


· Operations Management


 


Goodwill Industries Greater East Bay is an Equal Opportunity Employer


 


Goodwill Industries Greater East Bay is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status.


 


It is the policy of Goodwill of Greater East Bay to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need assistance for accommodations to interview because of a disability, please notify the Human Resources Department. Employment opportunities will not be denied to anyone because of the need to make reasonable accommodations for a disability.


Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records


Company Description

Goodwill Industries of the Greater East Bay believes that everyone has the opportunity to discover their full potential and purpose, empowering them to reach financial independence and become productive members of our community. Integrity, Dedication, Empowerment, Accountability and Teamwork are not just words on a wall, they are our core values that drive our future. They enable individuals and the agency to progress toward our ultimate goals. These values live in all of us.


See full job description

Job Description


 


MISSION


 


Turn donations into jobs – offering lifetime purpose and opportunity. Goodwill Industries of the Greater East Bay believes that everyone has the opportunity to discover their full potential and purpose, empowering them to reach financial independence and become productive members of our community. Integrity, Dedication, Empowerment, Accountability and Teamwork are not just words on a wall, they are our core values that drive our future. They enable individuals and the agency to progress toward our ultimate goals. These values live in all of us.


MISSION CONTRIBUTION


To ensure the efficient and cost-effective operation and stewardship of the retail store through donor and customer relations, processing donated goods and quality control in order to maximize profitability that will fund and prosper our employment and training operations.


JOB SUMMARY


Under the direct supervision of the Store Manager, the Assistant Manager is responsible for assisting the Store Manager in the operation of the store and acting as manager in the absence of the Store Manager. The Assistant Store Manager must be familiar with all aspects of the store operations, including all retail, production and donor services. Promote the sales of clothing items, wares and furniture to attain both short- and long-range objectives for sales goals and contribute to the Mission of Goodwill by generating and maximizing revenues, while working within the limits of established policies.


 


ESSENTIAL FUNCTIONS


1. Provide assistance to manage the retail store engaged in selling a general line of merchandise ensuring that sales budget and goals are met. Assist to manage daily retail store operations to include scheduling and utilization of staff, cash handling and management, donation processing and pricing, rotation of material, customer service, and store opening and closing procedures.


2. Support the store manager in supervising retailing activities and processing procedures. Check that material selection and pricing levels meet Goodwill’s standards in order to achieve maximum sales and profits. Process clothes and wares as needed.


3. Provide feedback to manager to improve store cleanliness, and product display and assist to make improvements in line with visual merchandising techniques within the parameters of approved standards.


4. Provide example and assist to train store personnel in proper merchandising methods, customer service, selling procedures, and problem resolution. Resolve customer and operational problems as soon as possible.


5. Make certain that in store accounting procedures are being followed. Assist to monitor sales receipts and cash handling routinely.


6. Maintain safe working and shopping conditions and assist to assure that processing, material movement, retail operations, and cleaning are performed in keeping with all safety, quality, cleanliness, and productivity standards and policies. Attend or conduct safety meetings with staff to inform employees of policies and procedures, to maintain a safe working and shopping environment in all areas of the store, and to instill safe working habits for all staff.


7. Remain observant of all activity in store to identify theft and prevent shrinkage


8. Assist with conducting interviews, recommend hire, train and supervise assigned staff. Assign and check work. Provide direction to staff and assist in the investigation and resolution of problems. Assist to evaluate performance and provide counseling and coaching to employees. Maintain harmonious employee/employer relations. Assist to implement staffing plans and related budgets.


9. Perform any range of special projects associated with the tracking, recording, audit, reconciliation or compilation of data or transactions related to retail sales, as directed.


OTHER DUTIES MAY INCLUDE BUT ARE NOT LIMITED TO


1. Demonstrate by words and actions a commitment to the Goodwill Mission.


2. Perform or assist with any duties or operations, as required to maintain workflow and to meet schedules and quality requirements.


3. Maintain safe work area and comply with safety procedures and equipment operating rules, keeping work area in a clean and orderly condition.


4. Participate in any variety of meetings and task force groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, and policies.


CRITICAL PERFORMANCE FACTORS



  • Sales Growth

  • Labor Cost

  • Labor vs. Sales

  • Donations

  • Average purchase spend

  • Round up

  • Production

  • Sell through


KNOWLEDGE, SKILLS AND ABILITIES


· High school diploma or GED required.


· Minimum of two years of management or supervisory experience in a retail environment preferred.


· Experience with Microsoft Office (Word, Excel, Outlook).


· Able to use a cash register, calculator, credit card processing machine correctly and make change accurately.


· Able to do basic math calculations.


· Able to read and comprehend.


· Excellent communication skills.


· Energy and enthusiasm to help others and maintain good relationships with co-workers.


· An openness to learn and be a team player.


· An excitement for a career in retail.


· Good work ethic and work under minimal supervision.


· Able to follow instructions and comply with policies and procedures.


· Must be available to work a flexible schedule, including weekends and holidays.


· Must be able to perform the essential functions of the job with or without accommodation.


· Must have dependable transportation.


· Sensitivity to service population’s cultural and socioeconomic characteristics


 


CREDENTIALS, CERTIFICATIONS, LICENSES REQUIRED:


OTHER DUTIES AS ASSIGNED


 


 


 


COMPENTENCIES


· Intellectual Learning: Demonstrates the ability to learn new skills with appropriate guidance and training.


· Work Ethic: Demonstrates dedication and belief in the value of work.


· Interpersonal Skills: Knows how to get along effectively with others, including internally (with other employees) and externally (with customers and others outside of the Agency); is able to listen non-defensively; demonstrates teamwork and customer service skills.


· Self-Management: Demonstrates self-management and direction toward accomplishing goals and completing specific work assignments. Demonstrates sound judgment and the ability to adapt and be flexible as new work requirements emerge. Effectively plans and organizes work to achieve required results.


PHYSICAL REQUIREMENT


· The position involves physical work requiring lifting up to 50 lbs.with frequent lifting and/or carrying objects weighing up to 10lbs.


· Large or heavy items are moved by using appropriate material handling equipment and/or with assistance from co-worker.


· Safety handling procedures must be followed.


· Standing, Walking, Lifting, Carrying, Kneeling, Pushing/Pulling, Bending/ Stooping, Reaching, Turning, Repetitive Motions


WORK CONDITIONS / HAZARDS


· Limited hazards due to lifting, pulling, and pushing merchandise by self or others.


· Requires a high level of adaptability and flexibility.


· Work environments are usually hectic (fast paced) with frequent short deadlines and regular instances of critical or unusual situations.


· Field of work includes office, production area, and store sales floor and surrounding grounds.


· Retail Store Managers are subject to transfer to other locations within the agency system, according to company needs.


 


 


BENEFITS INCLUDE


 


· Health/Dental/Vision benefits plans


· 8 Paid holidays per calendar year


· Vacation and Sick Leave


· 403 (b) Retirement Plan


· Employee Assistance Program


· Basic Life and AD&D Insurance


· Short & Long Term Disability


· Long Term Care


· Group Legal Plan


· Growth Opportunities


· Employee Discount


 


JOB FAMILY


· Operations Management


 


Goodwill Industries Greater East Bay is an Equal Opportunity Employer


 


Goodwill Industries Greater East Bay is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status.


 


It is the policy of Goodwill of Greater East Bay to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need assistance for accommodations to interview because of a disability, please notify the Human Resources Department. Employment opportunities will not be denied to anyone because of the need to make reasonable accommodations for a disability.


Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records


Company Description

Goodwill Industries of the Greater East Bay believes that everyone has the opportunity to discover their full potential and purpose, empowering them to reach financial independence and become productive members of our community. Integrity, Dedication, Empowerment, Accountability and Teamwork are not just words on a wall, they are our core values that drive our future. They enable individuals and the agency to progress toward our ultimate goals. These values live in all of us.


See full job description

Job Description


 


LEAD AND INSPIRE!


Join our team as an Assistant Store Manager and build your path to the top! You’ll lead, facilitate, and quarterback the sales floor while holding your team accountable for our “100% Commitments.” You’ll also be responsible for your store meeting and exceeding revenue goals and WOW customer service expectations.


This is a manager-in-training position and you’ll be given the tools and training to make you as successful as you want to be! You’ll be measured by your ability to develop your successors and your team’s ability to consistently meet and exceed all key performance indicators (KPIs).


***Must have 7 day a week availability to best serve the needs of our customers and support your team.***


Your workout:



  • Demonstrate a level of leadership that comes from a minimum 3 years of retail/consumer sales experience including 2 years in a supervisory or management role.

  • Monitor all store inventory and processes.

  • Coach and develop your Inventory Support Specialist and hold them accountable for accuracy and timeliness.

  • Oversee our Finish Line checkout process and ensure that every customer is made aware of our VIP program’s incredible benefits.

  • Be punctual and reliable as you will be entrusted with opening and closing duties.

  • Develop team members, take corrective action, and lead the review process.

  • Own the implementation of monthly merchandise plans and plan-o-grams as directed by our Merchandising Department to ensure a consistent product story within our stores.

  • Prepare and conduct pre-race meetings to prepare your team members for the day’s events as they start their shifts.

  • Participate in ongoing leadership training that will enable you to take the next step with us while identifying and developing your replacement.

  • Inspire your team with your positive attitude and high energy.


Your reward:



  • Earn a competitive salary that allows you to focus all your attention on leading your team PLUS receive a quarterly bonus for store performance as a result of everyone’s efforts!

  • Take pride in our products and educate your customers on all the latest gear (shoes, socks, insoles, apparel, and accessories!)

  • Learn through ongoing training and coaching designed to help you grow and advance in your career!

  • Be in the know about the latest products and take advantage of DISCOUNTS on all your favorite brands!

  • Participate in free running and walking events!

  • Extensive benefits package including vacation, sick time, medical, dental, and 401k. Even pet insurance!

  • Connect with customers who share your same passion or inspire others who are just beginning a journey to a healthier life!


Job Type: Full-time


Company Description

Road Runner Sports is one of the Nations leading running and walking store, with over 40 locations coast to coast. Our amazing commitment to customer service and providing the very best products, helps Road Runner Sports continue to be an industry leader. We use the latest technology to make sure our customers receive the best advise and products available. We truly believe our success starts with our employees. We offer a fantastic training program, competitive pay, bonus potential, race reimbursement, and a generous employee discount!


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Job Description


Specializing in business mentorship, we are offering entry level management positions and cross-train individuals into upper management. We take pride in our ability to find, develop, and support top candidates for management who act with integrity and have a winning mind set willing to advance by their own merits.


What we offer:



  • Full time

  • Entry level

  • Competitive pay

  • Advancement & Growth Opportunities in the First Year

  • Travel opportunities

  • A constant learning environment


At JIP, our sales and marketing strategies, coupled with our customer service, provide a superior experience for both our clients and customers within the retail environment. We do this by providing a more specialized, human touch to business that has been proven to be more successful than the more general mass techniques.

In this entry level role, the Account Manager will use their experience and provided training in sales, marketing, public relations and customer service paired with their superior organizational skills to assist the business development team in executing marketing strategies for a variety of key client accounts.


Responsibilities:



  • Assist in the execution of marketing strategies for each client with lead generation and promotions

  • Facilitate consumer to brand connections by interacting with consumers on-site to answer questions and explain client product/service features

  • Assist in connecting customers as qualified leads to senior sales consultants

  • Perform customer follow ups and ensure consumer satisfaction

  • Assist the manager with any day to day administrative support as required


What we're excited by:



  • Extroverts / "People People"

  • Candidates looking to develop strong leadership and interpersonal skills

  • Those seeking a team environment with a "family first" mentality

  • People with a winning attitude and work ethic

  • Experience in sales, retail, marketing or leadership



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