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Job Title: Program Associate

Location: San Francisco

Classification: Non-Exempt Regular Full-time with Benefits: Medical, Dental, Retirement, etc…

Reports to: Office Manager

Hourly Wage: $17.86 Hour – 37.5 hour workweek

AGENCY OVERVIEW: LSS of Northern California is a Non-Profit agency providing services in supportive housing and money management. LSS responds when people are vulnerable because of homelessness, mental illness, drug addiction or disaster. Providing support services and compassionate guidance, we help individuals and families to stabilize their lives and become self-sufficient.

POSITION DESCRIPTION:The Program Associate is our lobby reception position and the first person to meet the general public and clients when they come into contact with LSS of Northern California. The impression created by this position is very important; it strongly influences how people feel about the agency. This position requires a person who is able to work with a large number of people and manage multiple tasks at the same time while maintaining a customer service approach. This is an excellent opportunity for an introduction into social services.

CORE COMPETENCIES:

• Maintain a strength-based perspective.


• Provide diverse services to diverse people.


• Treat others with respect and courtesy, striving for open and honest working relationships.


• Maintain high ethical standards when dealing with others.


• Demonstrate good judgment and common sense.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable and legal accommodations may be made to enable individuals with disabilities to perform essential functions.

• Ability to work sensitively with homeless adults who have disabilities related to mental health, substance use, and physical health, including HIV.


• Knowledge and experience working in a human service delivery environment with the ability to relate to diverse agencies.


• Basic computer skills required: Windows, Microsoft Office, and Internet.


• Ability to maintain composure and professional behavior in stressful situations.


• Ability to respond to common inquiries and/or complaints from clients, regulatory agencies, and members of the community.


• Ability to clearly communicate services, operations, and office policies and procedures while listening effectively to client requests.


• Demonstrated history of being prompt, reliable, and consistent in performing duties.


• Demonstrated ability to perform multiple tasks efficiently and effectively.


• Maintain proper boundaries with clients.


• Ability to work independently with general supervision.


• Willingness to travel to locations outside of San Francisco for staff meetings and outside trainings in order to enhance job performance.


• Bilingual is a plus.

DUTIES:

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude or limit the position if the work is similar, related or a logical assignment for this classification.

CLIENT SERVICES:

• Greet clients and others who come into the office in a friendly and helpful manner; determine reason for visit.


• Supervise clients waiting in lobby areas.


• Understand and apply both office and program policies and procedures.


• Provide information and referrals for clients and others as appropriate.

PROGRAM SUPPORT:

• Notify staff person of client’s or other’s presence; facilitate communication between client and staff person.


• Organize and manage front desk.


• Track client visits.


• Distribute clients’ mail to Case Workers.


• Review client files (quality assurance) on quarterly basis.


• Maintain safety protocol.


• Monitor the lobby, client restroom and outside area around the building for safety and cleanliness.


• Attend trainings as scheduled and assigned


• Other duties as assigned by the Office Manager and Program Managers.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to use hands to hold objects, writing instruments, or files; and talk, hear and smell. The employee is occasionally required to stand, walk, sit, reach with hands and arms, and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. This position requires the ability to see, review and share the organizations bills, payments, financial statements, and physical accounting files with other accounting staff; the incumbent will also have access to the organization’s banking and other highly confidential financial information. Because of this, the incumbent must have the ability to perform the job at the location of the organization’s accounting staff.

The employee may be required to travel to locations within the regional areas of LSS. This may require standing in lines and while traveling the employee may be exposed to vibration while driving a car. While performing the duties of the job, the employee may occasionally travel outside in varied weather conditions.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

San Francisco Fair Chance Ordinance:

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Lutheran Social Services is an Equal Opportunity Employer.

If you understand the value of first impressions, love a fast-paced environment, possess a natural optimism, and have experience in the administrative field, then please read on!

Wu's Healing Center, an established acupuncture clinic, is seeking a part-time, experienced receptionist. We are a very unique small business, with low employee turnover and a loyal team of staff committed to offering the highest quality of support to our clients.

The ideal candidate will possess excellent verbal and written communication skills and must exhibit exceptional ability to interact with individuals at all levels. Demonstrated ability to exercise good judgment and tact while consistently providing a high level of customer service is critical. The Receptionist must have the ability to maintain focus and professionalism while multi-tasking (i.e., operating a multi-line telephone system while assisting visitors, staff and business owner). Dependability, reliability, and timeliness in the completion of assignments are required. The Receptionist must demonstrate skill and experience using Microsoft Word, Excel and the Internet. Interest in and open to learning skills in the treatment rooms is a plus!

PRIMARY RESPONSIBILITIES:

• Greet clients

• Schedule appointments using Google Calendar

• Check out clients using QuickBooks Online

• Retrieve and return client's file

• Daily accounting

• Perform client intakes

• Present new client orientation

• Creation of informational flyers for clients

• Relate correspondences from clients to doctor

• Collaborate between clients, staff, doctor/owner.

• General office duties

QUALIFICATIONS:

• Excellent customer service/phone skills

• Strong multi-tasking skills

• Highly Organized

• Flexible

• Fast learner

• Professional demeanor

• Ability to maintain confidentiality

• Positive attitude

• Strong communication skills

• Knowledge of all Microsoft Office applications, QuickBooks, Google Calendar

• Prior experience in customer service/medical office setting preferred

• Some knowledge in Traditional Chinese Medicine/complementary medicine preferred

This is a part-time position, Monday, Wednesday, and Friday from 8:45 a.m. to 5:45 p.m., including a one-hour lunch break. Hourly compensation DOE - up to $20 per hour after training period.

Please send a current resume and cover letter as attachments. No phone calls please.

We are an equal opportunity employer and welcome diversity in the workplace. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment, qualified applicants with arrest and conviction records.

We are a large salon seeking an energetic, organized, and cheerful Assistant Manager, who along with our Manager, keeps our salon and front desk running smoothly.

This is a great role for someone who is self motivated, manages time well, is attentive to detail, and is able to juggle multiple tasks while maintaining a positive demeanor and a professional appearance.

Responsibilities include:

- Greeting guests

- Processing customer retail purchases

- Maintaining a tidy and organized salon environment

- Answering the phone

Shifts available are Tuesday noon-8pm, Friday noon-7pm, and Saturday 8:30am-5pm.

Salary is negotiable.

Bay Area Clinical Associates, P.C. (BACA) is a physician-owned and led organization offering evidence-based mental health services to youth and their families in the San Francisco Bay Area.  BACA currently offers outpatient and intensive outpatient services in San Jose, Berkeley and Menlo Park and is exploring other sites as well. We are looking for for a full-time medical receptionist to join our team. As a mental health care agency, we are looking for a dedicated person who enjoys helping others. Excellent customer service and communication skills are critical, including the ability to maintain courteous and respectful customer service in highly charged emotional conversations. The best candidate would be someone that is flexible with day-to-day job duty changes, the ability to multitask, strong sense of responsibility and work ethic, acute attention to detail and the ability to work well with others as a team is vital. This position requires a lot of training and therefore, we are asking all candidates to commit to one year in this position. Job duties include, but are not limited to:

Medical Receptionist I Position Description: 

• Display excellent communication skills


• Demonstrate professional and respectful rapport when interacting with patients, family members, co-workers, vendors, and other clinical staff


• Check in patients in for appointment


• Assist with billing


• Collect patient co-payments


• Monitor waiting room to ensure tidiness, cleanliness and safety 


• Verify prescription refill requests with pharmacies 


• Answer phones/transfer calls as needed


• Schedule patients and contact patients for rescheduling 


• Ensure appropriate forms are obtained and completed when patient arrives and enter patient information into Bay Area Clinical Associate’s electronic health records (EMR/EHR) system 


• You will carry out clerical duties of making copies, mailing, faxing, scanning, and sorting of documentation

Position Requirements: 

• Requires a high school diploma 


• Associate’s or Bachelor's degree strongly preferred 


• 1-2 years’ experience in healthcare support preferred  


• Excellent customer services skills


• Must be able to processes charts and related documents with concrete variables in standardized situations and apply problem solving techniques to those situations that go beyond this scope


• Must have strong computer skills using Google drive and the Google Suite


• Ability to manage multiple projects


• Ability to maintain confidentiality is essential

Benefits:

• Health, dental, life, vision, long-term disability insurance


• 401(k)


• Paid holidays and vacation

If you have the required skills and are interested, please submit your cover letter stating why you want to work in the mental health field and resume for more information. Your resume will not be considered if you do not provide your cover letter. This is a salaried position with a competitive benefits package.  

The Cashier/Receptionist will be responsible for maintaining Customer Service as per company standard, for the efficient expedition of all Customer transactions, as well as ensuring Customer satisfaction at the Cashier counter and over the phone. In addition to cashiering, this position will also assist in the management of sales and purchase documentation.  This position is Monday-Friday 8am-5pm with the possibility of overtime. 

Principal Responsibilities: 

 · Ensure that each Customer receives outstanding Customer Service by providing a friendly and professional environment which includes greeting and acknowledging every Customer, maintaining outstanding standards, solid product knowledge and all other components of Customer Service.  

· Assist in maintaining document database 

· Answer and efficiently direct in-coming calls 

· Assure the completion of POS transactions and the proper control of all cash and media at the POS registers according to Company policies and procedures.  

· Responsible for assisting in the preparation of daily deposits and change

· Ensure compliance of Company policies, procedures and practices; support Company loss prevention efforts.  

· Provide orderly maintenance of front-end supplies.  

· Any other duties as assigned by management.  

Essential Requirements:  

· Excellent communication skills both in person and over the phone 

· High School Graduate or GED 

· Skilled with Microsoft Excel and Word programs 

· Capable to stand for extended period of time 

· 1-3 years administrative/clerical/cashier experience 

Benefits: 

· Medical and Dental Insurance, 401k 

· 10 Paid Holidays 

· Two weeks paid vacation   

The Scheduling Administrator will perform a wide range of activities for Certification and Marketing and Communications.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Schedule certification audits for clients using MS Outlook calendar or other scheduling software as utilized by certification body.

• Serve as frontline customer service representative for certification body and direct client communications to appropriate staff.

• Coordinate directly with staff and contract auditors for purpose of scheduling audits and completing application/ report reviews.

• Conduct and document review of certification applications to include checks for the following: completeness of application, conflict of interest in assigned auditor, and agreement between products and processes disclosed on application and audit scope.

• Conduct and document spelling and grammar review of auditors’ certification audit reports. Assess audit reports for completeness and correctness in compliance and non-compliance references throughout body of the report.

• Communicate with auditors and Director regarding discrepancies and omissions on applications and audit reports.

• Conform to confidentiality and record keeping requirements of the accreditation program.

• Update certification body documents and forms according to document control procedures as required under guidance of Director.

• Manage the planning, logistics and execution of Safe Food California Conference.

• Lead the marketing promotional plan and strategy to drive attendance at Safe Food California.

• Responsible for growing the Safe Food California conference and increasing conversion in other aspects of the business.

• Analyze event venues based on attendee numbers and make recommendations on using another venue or continuing.

• Identify new market opportunities and assist the organization create a market niche for our services.

• Analyze market trends within the event industry to identify unexplored tactics or new markets.

• Conduct internal analysis to understand the Safe Food California Conference’s current position and to ensure forecasted activities are in alignment or on track with the organization’s business development goals.

• Use industry knowledge to identify key topics and speakers.

• Analyze advertising activities and sales performance based on marketing campaigns.

• Track all budgets, expenses, and revenue associated with each event.

• Negotiate, manage and execute contracts for the Safe Food California Conference, public trainings, other small events and with event vendors.

• Manage catering order for staff and public training events.

• Collaborate with other departments to determine training venues, dates, and topics.

• Attends industry tradeshows to promote brand awareness and to gain sponsors and exhibitors for Safe Food California.

• Lead event and tradeshow strategy, including but not limited to: identifying key events, internal team training for attendees, sponsorship opportunities, as well as maintaining pre- and post-show communication, and event attendance.

• Collaborate with Director of Marketing and Director of Business Development to organize customer and sponsored events.

• Work with marketing team to develop event strategy and objectives; spearhead initiatives to meet objectives based on lead generation, customer advocacy, and more.

• Drive marketing influenced pipeline and generate MQLs through onsite activations and support of the sales team at tradeshows and industry events.

• Analyze, track, and report on event ROI based on predetermined pipeline, revenue, and MQL metrics using CRM, email marketing, project management, and similar systems

• Build relationships with partners, vendors, and prospects on a one-to-one basis.

• Interact with key decisions makers and account-holders by maintaining customer relationships and effective communication.

• Assist the departments as needed.

EDUCATION & EXPERIENCE

• A bachelor’s degree.

• Minimum 2 years’ work experience in a customer service or administrative role.

• Excellent interpersonal and communication (written and verbal) skills and attention to detail.

• Strong attention to detail.

• Strong organizational and time management skills.

• Ability to adapt and be flexible within a changing work environment.

• Strong proficiency in MS Office (Word, Excel, Outlook, and PowerPoint).

Are you interested in Chinese and integrative medicine? Are you passionate about holistic health? Would you like to help run a thriving Chinese medicine practice? Do you have a warm, friendly, professional demeanor and a love for serving people? Are you a quick learner with a strong work ethic who enjoys juggling multiple responsibilities? Are you impeccable with details? If so, read on! We’re interested in meeting you. 

Job Responsibilities range from, but are not limited to:

• Create a sense of warmth and professionalism for our patients


• Patient communication in person, via phone and email


• Prepping and stocking treatment rooms


• Sending claims to medical biller, insurance follow up


• Handling worker's compensation claims and charting


• Check deposits and recording


• Scheduling patients, selling herbs and other retail products


• Ordering and stocking of retail products and clinic supplies, inventory tracking


• General office upkeep, tending plants, resolving maintenance needs


• Patient follow up, sending superbills


• Attending skin care trainings 4 times per year


• Optional: Attending herbal trainings


• Help creating newsletters, marketing materials, educational materials


• Filing, help with organization of office

Your Skills and Experience: Warm, friendly, and professional demeanor. The office assistant will report to Office Manager and Business Owner. Please be a quick, adaptive learner with attention to detail and a strong work ethic. Passionate about holistic health and LOVE helping people! Proficiency with common computer programs such as Google Docs, Microsoft Office, Internet research and knowledge of Mac computers is a must. Prior medical billing experience is preferred. Experience creating email newsletters via Mailchimp, social media marketing, and Wordpress websites is a plus. You are resourceful, reliable, focused, dedicated, and love problem solving. Any prior experience in retail, customer service, or wellness/healthcare would be helpful, though not necessary. Bilingual English/Spanish is a plus though not required. 

Position is Part-Time: Friday, Saturday and Sunday, 10 am - 5 or 5:30 pm, with an unpaid 30 minute lunch. Should have some ability to help cover co-workers when needed on other days during occasional vacations. Clinic is open 7 days per week. Pay for initial training period, 30-60 days depending on learning speed, is $15/hr. When proficiency is demonstrated as an Office Assistant, pay increases to $16/hr. Once larger managerial responsibilities are taken on, hourly pay can increase to $17-19/hr, depending on performance. We are currently interviewing and looking to hire immediately. 

Looking for long-term commitment, ideally at least 2-3 years.

Please send us a cover letter explaining why you are interested in joining the West Berkeley Wellness team, and why you feel you would be a good fit along with your resume. Applications without a cover letter will not be reviewed. Thank you!

Boulevard Veterinary River North (Chicago, IL) is seeking a Client Care Specialist for full time employment in our AAHA accredited River North practice. We are looking for someone with at least 2 years experience in veterinary or customer service who thrives in a fast paced environment, loves problem solving and leads with a helpful, "can-do" attitude. Engaging clients, computer efficacy and professional phone etiquette are essential to your role at Boulevard, as well as a talent for multitasking and team work. Compassion for animals and a a strong interest in veterinary medicine is also a must. Efficiency and hard work are expected but you will be supported by modern, cloud-based practice management software, an engaged management team and opportunities for full benefits including PTO, continuing education stipend, Health Insurance and 401k. Pay is competitive and based on experience, education and previous professional accomplishments. Check us out at www.blvd.vet and on Instagram @blvd.vet.

 

  We are looking for an enthusiastic Telesales Representative to contribute in generating appointments for our company. You will be responsible for closing appointments over the phone. An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone. We are filling positions immediately. 

This is what the positions entails: · Outbound appointment setting on warm leads. · Meet daily and weekly goals · Expert knowledge of assigned clients and products we are offering. · Basis computer skills   · Ability to learn about products and services and describe/explain them to prospects · Excellent communication and interpersonal skills · Cool-tempered and able to handle rejection 

Responsibilities

· Contact potential or existing customers to inform them about a product or service using scripts · Go the “extra mile” to meet quota · Ask questions to understand customer requirements and close appointments     

We Provide · Qualified Leads - No Cold Calling · Established Customer base · Ongoing coaching and training · Supportive Team Environment Benefits   · Our Top earners are making $18-20/Hr · Daily cash spiffs · Breaks on you own schedule · Paid Training · Work Hours are Monday - Thursday 1:00 pm to 8:30 pm and Friday 9:00 am to 5:00 pm      

Give2Asia is a US public charity that promotes and facilitates philanthropy to Asia. Give2Asia’s grants are made from contributions and recommendations provided by donors using our personalized US-Asia giving services.  

We are looking for an Office Administrator to support the operational success of the office.   

SUMMARY OF JOB ACCOUNTABILITIES  

The Office Administrator is someone who is extremely organized and is able to prioritize and handle a large number of requests. The Office administrator plays a critical role in supporting all the staff as well as interacting with Give2Asia’s donors, partners, and the general public.   The Office Administrator must demonstrate strong communication, organizational, and interpersonal skills, and a commitment to facilitating philanthropy in support of vital, sustainable communities in Asia.  

RESPONSIBILITIES  

• Greet visitors and answer general inquiries via phone and e-mail and direct them to the appropriate department. 


• Process gifts and donations via Salesforce, and use Conga Mail Merge to create and send donor tax receipts and acknowledgment letters. 


• Support HR processes around annual reviews, new hire onboarding, and employee departure to ensure all required steps are completed on time. 


• Manage posting of open positions and internships for all departments and conduct initial screening of candidates as needed. 


• Assist in managing monthly invoice and payment process for field advisors. 


• Schedule and organize in-office events and activities, including bi-weekly staff meetings, birthdays, and holidays. 


• Serve as the point person for office mail, mailing, shipping, purchasing office supplies, ordering business cards, and handling miscellaneous errands. 


• Support daily activities of staff, including maintaining files, contact lists and databases, providing logistical support and preparing materials for meetings, drafting donor communications, conducting research on individual and organizational prospects, and performing other general administrative duties as needed. 


• Assist in updating Give2Asia’s website, social media content, and marketing material.  


• Prepare for quarterly board meetings: assemble board book and grants docket. 


• Participate in the development of overall objectives and long-term goals of the organization; identify and recommend productivity improvement opportunities. 


• Attend conferences, webinars, and engage in other learning activities in an effort to continually improve individual skills and Give2Asia’s programs and operations. 


• Stay abreast of all G2A programs, partners, and events. 

BENEFITS & CULTURE  

This is a full-time entry-level position based in Oakland, CA. Previous experience in office administration, data entry, or customer service is a plus. This could be a great position for someone re-entering the workforce or looking to gain experience in the philanthropy sector.  

Give2Asia offers generous benefits for full-time, US-based employees, including: 

• 403(b) retirement account with automatic employer contribution (10% of salary, vests after 1 year) 


• Medical, dental, and vision coverage with your choice of Kaiser or PPO 


• Pre-tax commuter benefits   


• Transit-friendly location by 19th Street BART 

 Lots of companies talk about work-life balance. We live it! 

• Work from home 2 days/week (pending manager approval) 


• 3 weeks of paid vacation + holidays 


• Flexible work hours to accommodate family and personal obligations 

We’re Psoas Massage + Bodywork and we’re looking for a detail-oriented, extremely organized -- yet approachable and warm -- office administrator. This position is ideal for someone who enjoys both creating a welcoming client experience as well as being able to take on independent projects and delving deeper into back-of-the-house business strategies.

Our ideal candidate will have a combination of entrepreneurial tenacity, enthusiasm, a high-level work ethic, and is looking to make a long-term commitment.

Does this describe you, and do you want to join a 14-year old family-style business that’s committed to health and wellness?

If so, don’t forget to follow application directions at the end of this post.

We are a Sports and Clinical Massage practice looking for an exceptional administrative candidate who will also work as a Front Desk Specialist. Candidates must have great writing and communications skills and strengths in strategic and critical thinking. We’d also love to hear from you if you have experience in system analysis, graphic design, marketing, sales, web development, and/or IT troubleshooting.

Main Duties:

• Communicate with clients by phone/email in an educated and friendly manner – (we will train and educate

you about our massage modalities)

• Taking ownership of and juggling any number of projects at once

• Provide support to General Manager and across multiple teams, including Client Success and Marketing,

Communications, Human Resources, and Project Management

• Troubleshoot and improve IT systems

• Support website maintenance

• Troubleshooting and solving client challenges

• Move between working the front desk, taking intake calls, admin tasks, and ongoing and urgent projects

• Greet clients and schedule appointments

• Help maintain office (i.e. cleaning, watering plants, helping therapists as needed)

About you:

• Believe in the benefits of bodywork and its potential to influence overall health

• Can work independently to execute on projects and adhere to deadlines AND can work collaboratively to get

stuff done

• You’re an excellent writer with sophisticated communication skills

• Have excellent organizational skills and an eye for detail

• You love searching for solutions, delving deep into analysis and research

• You are always on time

• Minimum 1 year experience in an administrative role, plus minimum 1 year experience at front desk OR at

least 2 years as office administrator

• Computer savvy with solid Excel and typing skills

• Good attitude that compliments a healing environment

• Health should be a priority as that is what our business is about

• Ability to maintain focus in busy service environment

• Motivated to learn new systems quickly

• Outstanding communication skills – both verbal and written; including maintaining sophisticated intra-clinic

relations

Bonus Qualifications:

• Experience with scheduling/POS software like Millennium/Meevo

• Experience in a health-related field – i.e. massage, fitness, personal training gym, physical therapy,

chiropractic office, etc.

• High level office software experience in one or more of the following: Constant Contact, WordPress, Excel,

Illustrator, social media platforms

• Payroll and/or Human Resources experience

• Writing experience, with writing samples

• Management experience

Schedule:

• 32-40 hours, 4 weekdays and at least 1 weekend day.

• AM or PM shift available

Compensation/Benefits:

• Salary dependent on experience of the applicant

• Monthly bodywork (massage and/or chiropractic) sessions

• Catered food twice weekly

• One week paid vacation

• Health insurance after 90 days

• Optional commuter pre-tax benefits

• Optional retirement account

• Optional city-wide gym membership

• Other non-financial benefits are working in a positive, nurturing environment, and belonging to a team that

strives to be the best in the industry

Thank you, and we look forward to hearing from you.

Assistive Technology Program Admin

(18 Hour Part Time; Non-exempt, Sick Leave only)

Send resume and cover letter to:

Assistive Technology Program Admin

Salary: $13/hour

Open until Filled. No calls for this position.

CRIL advocates and provides resources for people with disabilities to improve the quality of life and make communities fully accessible.

Job Summary: Under direction of the Program Director, the Assistive Technology Program Admin will support in the coordination, development, and Assistive Technology planning, assistance and services within the required geographic area.

Assistive Technology Program Admin Support and Outreach:

Assistive Technology support and outreach requires the support of the Assistive Technology Coordinator's in-depth understanding of the person being served and includes the provision of peer support, development of long term support that may be needed to ensure success, and provision of periodic follow-up services to ensure that information, analysis, and guidance are updated as new conditions arise.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Provide support of Assistive Technology counseling to consumers. The Assistive Technology Program Admin will support in the planning and assistance to persons with disabilities (and their families) who have identified Assistive Technology needs.


2. Assist in the development and coordination of consumer trainings and workshops that promote the principles of independent living and self-advocacy, including facilitating public forums relating to services provided.


3. Support in outreach efforts to persons with disabilities.


4. Work with Federal, State and private agencies and nonprofit organizations that serve persons with disabilities.


5. Meet with other Assistive Technology providers for coordination of services and training.


6. Model skills and advocate for the rights, equal treatment, and appropriate policies that effect persons with disabilities.


7. Assist in Assistive Technology loans per established contract standards to qualified individuals through the Device Lending Library Prgram


8. Other duties as assigned.

MINIMUM QUALIFICATIONS:

1. Associates' degree or relevant field or two (2) years experience in rehab technology or assistive technology and certificated training.


2. Ability to successfully relate to and communicate with people with disabilities, their families, other organizations, agencies, volunteers, and consumers.


3. Knowledge of programs and services available to persons with disabilities, with emphasis on Assistive Technology.


4. Ability to be creative, using sound judgment in workload coordination and technical matters.


5. Ability to determine consumer needs and direct referrals to the appropriate resources.


6. Strong writing skills appropriate to progress notes, grant reporting, and appeals documents.


7. Basic computer skills, internet research capability, operation of standard office machinery and TTY.


8. Experience using Microsoft Office Suite programs.


9. Ability to cope with moderate to high levels of stress.


10. Self-motivated with good verbal, written, and organizational skills. Must be able to write clear letters and reports, and gather statistics.


11. Must be able to travel and have reliable transportation throughout CRIL's service area and outside the area to other parts of the state.

CRIL IS AN EQUAL OPPORTUNITY EMPLOYER.

Qualified applicants with disabilities are encouraged to apply.

Job Title: Office Assistant

Program: JCYC College Access Programs

Compensation: $16.50 per hour, 15-25 hours per week

Apply: December/January

Tentative Start Date: January 2020

PROGRAM DESCRIPTION

JCYC's College Access Programs assists, supports and motivates low-income, first-generation college bound youth to persist from middle school to high school, graduate from high school and enroll in college. For more information, visit www.jcyccollegeaccess.org.

POSITION DESCRIPTION

The Office Assistant will report directly to the Associate Director and will work closely with the Database Coordinator and support direct service staff. Responsibilities will include, but are not limited to:

JOB RESPONSIBILITIES:

Administrative:

• Organize, maintain, and update program participant files.

• Assist in reviewing program participant files for accuracy.

• Assist Educational Advisors with organizing and compiling student file documents.

• Assist with clerical and office duties as needed.

Desired Qualifications:

• Education: Minimum AA degree OR currently enrolled a BA/BS degree.

• Minimum 1-2 years administrative or clerical experience required.

• Demonstrate strong communication, organizational, and follow-through skills.

• Must be detail-oriented, flexible, and can work effectively in a team setting.

• Prefer individuals similar to target population (low-income & first in their families to attend college).

How to Apply

Applicants MUST submit ALL of the following: 1) Cover Letter, 2) Resume, and 3) 2-3 Professional References. Contact Email: ApplyCollegeAccess AT jcyc.org Attn: Office Assistant Position. Please no phone calls.

PLEASE NOTE: Educational Talent Search and SFCAC, programs of JCYC, actively seek to hire and promote individuals, recruit volunteers and provide services to individuals without regard to race, color, sex, sexual orientation, religious creed, national origin, age, marital or veteran status, or presence of non-job related conditions or disabilities. All employees of the JCYC participate in a criminal background investigation. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.