Jobs near Oakland, CA

“All Jobs” Oakland, CA
Jobs near Oakland, CA “All Jobs” Oakland, CA

Job Title: Cash Control Manager

Job Code:

Department Operations

FLSA Status: Exempt

Grade:

Reports To: Manager of Operations

Summary/Objective

The Cash Control Manager is responsible for overseeing the cash and credit operations of the following accounts within the Operations Department:


  • Admissions

  • Parking

  • Rides

  • Group Services Admissions

  • Quarters for Conservation Revenue

  • Penny Machine Revenue

  • Miscellaneous Revenue

In addition, the Cash Control Manager is responsible for the development and supervision of Lead Cashier Supervisors and Cashiers. He/She is to ensure Oakland Zoo customers receive quick and outstanding service at admission, parking, and ride area points of sale. This is achieved by having a complete understanding of Point of Sale (POS) and Credit Card systems and supporting the Lead Cashier Supervisors/Cashier team at every training level. Office responsibilities include the daily maintenance of several Microsoft excel/word spreadsheets and completion and confirmation of all daily Operations deposits as well as confirming the daily attendance. The Cash Control Manager shall be responsible for the control and contents of all Operations Department monetary safes and conduct monthly audits with results sent to accounting for review. The Cash Control Manager will report to the Vice President of Operations. The Cash Control Manager shall also uphold the mission and values established by the Conservation Society of California (the “Zoo”) and adhere to policies and procedures as set forth by the Zoo.

Essential Job Duties


  • Hire, train and supervise Lead Cashier Supervisors and Cashiers.

  • Responsible for control and contents of Operations Department monetary safes and monthly audits associated with cash control.

  • Assure assigned admission, parking and ride ticket work stations are properly staffed and operational at scheduled opening and closing times. In the event of employee call offs and/or no-shows, possess ability to contact and secure replacements.

  • Maintain business excel and word spreadsheets. Adhere to department financial plans and budgets.

  • Assist customers with special services; i.e. gift certificate purchases, large group reservations, purchase orders, etc.

  • Oversee reconciliation of all cash drawers and safe counts; prepare bank deposits.

  • Monitor staff to include rest breaks, lunch breaks, training, schedules, and answer questions, etc.

  • Monitor and adhere to all cash handling policies and procedures.

  • Follow all guidelines and procedures outlined in department training manuals as set forth by the Manager of Operations.

  • Demonstrate superior customer service with customers, both internal (i.e. co-workers) and external (vendors, visitors, customers, etc).

  • Demonstrate knowledge of, and support, the Conservation Society of California’s mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of behavior.

  • Perform other related duties as required and assigned.

Supervisory Responsibility


  • Lead Cashier Supervisors & Cashiers

  • Requires one weekend day

Required Qualifications – Required qualifications to effectively perform the job. An equivalent combination of education, training and experience will be considered.


  • Mathematical skills including accuracy with numbers and money

  • Supervisory skills

  • Customer service expertise

  • Trustworthy and dependable

  • Work with little or no supervision

  • Organizational skills

  • Able to stand for up to an 8-hour shift

  • Able to bend, twist, lift, sit, kneel, walk, stoop and speak regularly and for long periods of time.

Knowledge, Skills and Abilities – May be representative, but not all-inclusive, of those knowledge, skills and abilities commonly associated with this position.


  • Requires AA degree in Business or a related field. Education requirement waived with adequate previous experience as lead cashier supervisor, supervisory skills, and required training.

  • Requires three years progressive experience in an accounting or banking environment with at least one year of supervisory experience.

Work Environment – Environmental or atmospheric conditions commonly associated with the performance of the functions of this job. 


  • General office conditions. Exposed to moderate noise levels.

Physical Abilities - Activities that are commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.


  • Required to use close vision and be able to focus.

  • Regularly required to talk and hear; frequently required to sit, stand and bend at the knee and waist, and walk.

  • Must be able to have repetitive wrist, hand and/or finger movement to type and work on computer.

  • Must have finger dexterity and hand-eye coordination to work on computer, telephone, and related office equipment.

  • Regular attendance is a necessary and essential function.

Disclaimer: This job description is not intended to be all-inclusive; an employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. The Zoo reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment. Management reserves the right to change job descriptions, job duties, functions, and requirements.


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Children & Family Services: Home Visitor

Reports To

Social Services Manager

Department

Children & Family Services

Location

Oakland, Ca

Schedule

Monday through Friday

Travel

Local travel may be required

Salary

$17.02 through $21.05

Employee Status

Regular, Full-time, Non-exempt

Union

SEIU 1021

Supervises

N/A

Benefits

Two weeks of paid vacation a year, sick time, 13 holidays, up to five floating holidays based on employee status, medical and dental benefits on the first of the month following 30 days of employment, life insurance policy at no cost to employee (with the option of increasing policy amount), flexible spending account for medical and dependent care costs, commuter benefits, 403(b) with employer match, and other benefits. We foster a joyful workplace and offer opportunities for professional development and growth.

Agency Summary

The Unity Council is a nonprofit Social Equity Development Corporation with a 50-year history in the Fruitvale neighborhood of Oakland. Our mission is to promote social equity and improve quality of life by building vibrant communities where everyone can work, learn, and thrive.

Our programs aim to provide the community with the tools, knowledge, and resources to transform their lives and ultimately achieve their long-term educational, career, and financial goals. These holistic programs and services reach more than 8,000 individuals and families annually in five languages. Programs include: early childhood education, youth mentorship and leadership development, employment services, career readiness training, housing and financial stability, senior citizen services, affordable housing and neighborhood development, and arts and cultural events. The Unity Council employs a diverse workforce of more than 250 people who reflect the linguistic, cultural, and ethnic identity of the communities we serve. Our work expands beyond the Fruitvale district and now reaches across Oakland and into Concord.

Position Summary

The Children and Family Services programs include Head Start, Early Head Start, State Pre-Kindergarten, Home Based Services, and Developmental Play Groups. Over 900 children birth through kindergarten entry and 32 expectant parents and their families receive child development and comprehensive family services through the Unity Council. The programs are diverse, multilingual, developmentally appropriate, culturally responsive, and individualized for each child and family services are provided in four centers and two home based programs throughout Oakland and Monument Corridor neighborhood in Concord, CA.

Responsibilities

The duties and responsibilities include, but are not limited to the following:


  • Work with families in their homes on a weekly basis (1.5 hrs per family per week)to recognize existing strengths and identify goals for their children and the family as a whole;

  • Develop an individualized curriculum with the parent for the child enrolled at the weekly meeting;

  • Assist parents in attainment of goals set in their Individual Family Service Plan/IFPA;

  • Role model developmentally appropriate teaching techniques;

  • Provide resources to the parent on topics requested;

  • Work in partnership with the program Coordinators and Specialists to provide comprehensive individualized family service;

  • Participate in parent training and activities as required;

  • Attend regular staff meetings;

  • Use observations to complete developmental screens and ongoing assessments of children in assigned group;

  • Perform additional duties as assigned by management.

  • Maintain a case load of 10 to 12 families;

  • Assist with In-Kind documentation;

  • Keep contact documentation on the families through S.O.A.P. charting;

  • Enter all relevant family information into Child Plus system;

  • Attend monthly case conferences and regular staff meetings;

  • Ongoing outreach and recruitment within service area;

Qualifications


  • AA/BA in Social Service area or family development credential (FDC) (willing to obtain FDC credential) and take at least 3 ECE units per semester within first 18 months of employment (total of 12 units).

  • Knowledge of family systems and community resources;

  • Experience working with children and families; Valid California Driver’s License, good driving record (provide DMV print out); and proof of automobile insurance;

  • Ability to teach others the importance of play based curriculum;

  • Ability to work harmoniously in a multicultural team;

  • Awareness of safe lifting techniques and a commitment to using preventative health measures to prevent the spread of disease;

  • Caring, compassionate approach to working with children and families;

  • Bilingual Spanish/English

Physical Requirements

Must be able climb stairs, reach, bend, lift 20-30 pounds, crawl, kneel, stoop, twist, grasp with hands and fingers materials, use arms and legs, able to walk, climb ladders if applicable.

This description is not intended to be construed as an exhaustive list of duties, responsibilities or requirements for the position. This position may change or assume additional duties at any time.

Pre-employment Requirements


  • Physical exam

  • TB test

  • MMR and TDAP immunizations

  • Background/Fingerprint clearance

Application Process

Please send us your cover letter and resume in application for this position.

E-mail: .

Please put “title of position, your name” in the subject line.

Mail:

The Unity Council

Attention: Human Resources

1900 Fruitvale Ave., Suite 2B, Oakland, CA 94601

Fax: (510) 535-6923

The Unity Council is an Equal Opportunity Employer.

Women, minorities, and people with disabilities are encouraged to apply.


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Cotecna Inspections is seeking experienced cargo/shipping Field Inspectors for immediate hire in the Bay Area and Stockton. This is a freelance position with flexible schedule and workload. 


Job Description · Field Inspectors will be inspecting bulk scrap materials at loading sites to provide certification for overseas shipping. Inspectors will be responsible for observing samples of materials to ensure that no impurities or discrepancies are found prior to loading into containers. 


Functions & Responsibilities 

· Communicate, verify, and execute inspection request from administration staff 

· Verify shipment quantity and quality conforms to client requirement 

· Ability to comprehend and execute specific Standard Operating Procedures (SOP) 

· Accurate and detailed reporting of inspection results 


Skills & Qualifications 

· Prior experience in cargo inspection/sampling is required 

· Execute detailed written or oral instructions. 

· Applicant must have working knowledge of MS Word, MS Excel, Adobe. 


See full job description

Job Description


General Summary


Under the direct supervision of the Executive Vice President and Chief Operating Officer, assists in ensuring that Eden provides high quality property management and resident services to the people who reside in the units. In conjunction with the Compliance Department and Property Supervisors, ensures leasing and occupancy procedures are carried out in conformity with local, state, federal, lender, investor and regulatory requirements; and that all properties are operating at their optimum capacity. Directly supervises the operations of certain properties and oversees the operations of others under the day-to-day management of designated Property Supervisors. Takes a leadership role in the formulation of operating and maintaining procedures and oversees adherence to them.


 


Essential Functions and Duties



  • Demonstrates a comprehensive knowledge of Affordable Housing regulations and acts as a resource to the Property Supervisors.

  • Stays abreast of legislation, regulations and issues that may impact property management operations; interfaces with government regulatory agencies as management agent and ensures regulatory compliance; maintains effective working relationships with representatives of city, state and federal agencies, industry peers; and others involved with government. Disseminates relevant information, as appropriate to supervisor and property management staff.

  • Assist in developing and maintaining compliance and systems standards, including but not limited to Yardi, Eden’s Scorecard, document management system, and any future system identified to assist with company performance.

  • Assists in developing policies, procedures and monitoring systems for affordable housing compliance.

  • Monitors, assists, and makes recommendations to improve property operations.

  • Assists in the update, revision, and/or development of forms, reports, and manuals relating to property management issues and operations. Ensures implementation, and monitor progress as appropriate.

  • Provides leadership in the development of property goals related to the compliance measures

  • Oversees and/or collaborates in the completion of regular file audit inspections of selected portfolio properties to ensure they are maintained to Eden standards.

  • Attends all HUD industry meetings and other regulatory agency meetings as required and appropriate.

  • Work with Real Estate Development Department and other appropriate departments to assure effective operations planning for new developments, including budget formulation, systems for managing the transition from development to property management, and oversight and documentation of ongoing compliance requirements.

  • Work with Real Estate Development Department and Executive Director as necessary to facilitate new project development, including on occasions where the EVP/COO is unable to be present, represent Eden Housing Management at public forums and interviews for new development.


 


Work with other operating departments to develop effective and efficient policies and in collaboration with the EVP/COO, works on team building related activities across the property management and resident services department to:



  • Establish occupancy standards at the highest level achievable and assure that a maximum level of customer service to residents is provided.

  • Collaborate with Compliance Department to ensure regulatory agreements are maintained

  • Promote “excellence” in residential property team management relations.

  • Assure Property Management team maximizes occupancy through the minimization of delinquent rent and vacancy loss.

  • Works in conjunction with Property Supervisors to assist facilities management in order to ensure that physical maintenance and financial operations are at the highest level.

  • Works in conjunction with the EVP/COO to improve operating efficiency and to ensure properties meet budget targets.

  • Represents Eden Housing Management with its critical partners – lenders, investors, cities and other jurisdictions and facilitates communication and problem solving with its partners with the highest professional standard.

  • Consults with Property Supervisors and Real Estate Development Staff on issues related to acquisition, project design and property management related issues that can be identified in pre-development and construction, as needed.

  • Establishes and coordinates a communication system involving transactions and activities between onsite staff and the Central Office to ensure appropriate monitoring and control of property issues and operations.

  • Takes a leadership role in the resolution of communication issues with staff and residents.

  • Provides leadership in the development of property goals related to the fiscal and physical health of the property.

  • Oversees the preparation of annual operating and capital budgets, and assist new staff in the preparation; monitors budget performance.

  • Assures that all audit information requested by the Accounting Staff is supplied in an accurate and timely manner.

  • Conducts semi-annual physical site inspections of entire portfolio assigned to ensure properties are maintained to Eden standards.

  • Reviews/audits property administrative, accounting, and maintenance activities to ensure compliance with established policies and procedures; approves all exceptions of them. Takes Leadership role in the resolution of resident relation issues.

  • Ensures that quarterly portfolio meetings to include all property personnel in their portfolio.

  • Assists in the development of property management training programs.

  • Ensures timely, accurate, and complete reporting to all agencies, lenders, partners, and investors. Assist in the development of monitoring, reporting, and record keeping systems to ensure compliance.

  • Effectively leads and works in a collaborative manner with different individuals and departments to include Resident Services, Accounting, Real Estate Development, and Human Resources.

  • Work with other operating departments to develop effective and efficient policies and procedures to assure that overall effectiveness of the property management operation.


In collaboration with the EVP/COO, works on team building related activities across the property management and resident services department to



  • Assist in the review of NOI on all properties to assure effective expense control and operating costs.

  • Assists in the review and monitor monthly variance reports for all properties.


SUPERVISORY RESPONSIBILITIES


Directly supervises Property Supervisors as assigned by the COO. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.


 


 


EDUCATION and/or EXPERIENCE



  • 5 years of experience and a Bachelor’s Degree or equivalent plus demonstrated knowledge in the implementation and maintenance of compliance programs, including but not limited to Department of Housing and Urban Development (HUD), Low Income Housing Tax Credits (LIHTC), Tax-Exempt Bonds, Rental Housing Construction Program (RHCP), California Housing Rehabilitation Program (CHRP), California Housing Finance Agency (CHFA), and Assisted Housing Program (AHP) properties.

  • Knowledge of applicable local and federal housing laws including Fair Housing and Landlord and Tenant laws required.


 


PREFERRED SKILLS and/or ABILITIES



  • Proven ability to direct departmental activities; lead by example; formulate and execute company-wide goals and objectives and assess achievement.

  • Superior leadership skills with emphasis in staff supervision and development, particularly during a time of organizational transition; strategic thinker.

  • Knowledge of affordable housing regulations, including but not limited to HUD, Low Income Housing Tax Credits, Tax-Exempt Bonds, RHCP, CHRP, CHFA, and AHP.

  • Knowledge of regulatory agreements and ability to interpret same.

  • Thorough knowledge of landlord-tenant and fair housing laws and procedures.

  • Knowledge of property maintenance, property marketing, and financial aspects of property management.

  • Knowledge of basic employment laws as they relate to equal opportunity, hiring, training, promotion, evaluation and termination.

  • Strong supervisory, personnel management, organizational, analytical and problem solving skills.

  • Ability to delegate and communicate property management policies and procedures.

  • Computer literate. Proficient in Word and Excel. Experience with property management software (preferably Yardi).

  • Excellent communication (verbal and written), problem solving, interpersonal, decision-making, interpersonal and time management skills.

  • Ability to communicate and interface professionally and sensitively to staff, board, residents and public.

  • Ability to represent the company to public officials and community groups.

  • Ability to work under pressure and successfully meet deadlines.

  • Must be able and willing to travel to all company locations to carry out duties and responsibilities associated with the management of property portfolio.

  • Ability to handle shifting and multiple priorities in a fast paced, growth environment.

  • Experience working with diverse groups, i.e., staff, residents, outside contacts.

  • Commitment to the companies' goals and philosophy.


CERTIFICATES, LICENSES, REGISTRATIONS



  • Current COS or attainment within six months of hire.

  • Current tax credit certification or attainment within six months of hire.

  • CPM Certification or candidate status or ten years’ experience in housing industry

  • Must have reliable automobile transportation and a valid California Driver's License and insurance.


Company Description

The mission of Eden Housing is to build and maintain high quality, well-managed, service-enhanced affordable housing communities that meet the diverse needs of lower income families, seniors, and persons with disabilities.

For 50 years, Eden has demonstrated that safe, decent, affordable homes provide a platform for families to succeed. Our homes are the launching pad for children to go to college and families to get ahead, and a landing place for seniors to age in place with dignity, courtesy and respect.

Eden has worked in partnership with cities and local community partners to develop or acquire more than 10,600 homes in communities throughout California, currently serving a diverse population of 22,000 low-income residents from all cultures and backgrounds. Since our humble beginnings, more than 100,000 people have come home to an Eden community.

Our vision is for everyone to have access to safe, decent, affordable housing. We believe that housing is a basic human necessity that is essential to everyday life and future success.

We serve very low, low and moderate-income families, seniors, veterans, people living with physical, mental, or developmental disabilities, and the formerly homeless.


See full job description

Job Description


Summary


Directs, administers and coordinates the field operational activities of Eden Housing Management Inc. (EHMI). The Director of Property Management has overall responsibility for ensuring that projects developed by Eden Housing, Inc. remain fiscally sound, affordable and well-maintained.


As a member of the Extended Leadership Team (ELT), works closely with the Executive Team (ET) in formulating and administering the organization’s policies, goals and objectives. The Director of Property Operations will cultivate and sustain strong working relationships with all Eden Departments.


Essential Duties & Responsibilities



  • Participates in formulating and administering company policies and developing long-range goals and objectives.

  • Directs and coordinates all activities of the EHMI within established operating, fiscal and personnel policies and regulatory requirements.

  • Provides direct supervision to the Associate Directors of Property Operations, Associate Director of Facilities and other positions as necessary.

  • Works with Director of Training and Organizational Development to include ongoing training and coaching on specific issues, e.g., personnel or resident matters, expenditures, or compliance with regulatory requirements.

  • Collaborates with SVP of Human Resources to ensure fairness and equity in Property Management employees’ compensation and adherence to other personnel policies and procedures.

  • Works cooperatively with Real Estate Development and Asset Management in the refinancing and large-scale capital improvements required for older portfolio projects.

  • In close collaboration with the Director of Asset Management and the Director of Property Operations Administration is responsible for the financial performance of the properties. Reviews, analyzes, interprets, and summarizes annual operating budgets, monthly financial and progress reports and annual audited financial statements for all projects related to Property Management. Implements and oversees systems for cost control.

  • In conjunction with property management staff, responsible for assuring excellent physical condition of the properties. Works with Associate Director of Facilities and the ADPOs to assure adequate short-term preventive maintenance and long-term capital planning.

  • Supervises the preparation and delivery of written and oral reports to Eden Housing Board of Directors, its Property Operations Committee, and the Boards/Owners of each managed project.

  • Confers regularly with SVP of Property Operations to review status, assess goals and objectives and determine the company’s future growth and direction.

  • Serves as liaison with state, federal and regulatory offices, lenders and investors, making oral and written presentations as necessary.

  • Researches, investigates, analyzes affordable housing management industry trends and developments, and in accordance with these trends/developments, prepares forecasts, action plans and recommendations for the company.

  • In conjunction with the Associate Director of Compliance, ensures leasing and occupancy procedures are carried out in conformity with local, state, federal, lender, investor and regulatory requirements; and that all properties are operating at their optimum capacity.

  • Plays a key leadership role in fostering strong-cross departmental (EHMI/EHRSI) site teams by working closely together and collaborating with Vice President of Resident Services and other resident services staff.

  • Collaborates with Resident Services Department to ensure cross-departmental initiatives are successfully met.

  • Collaborates with Vice President of Resident Services to identify and implement joint training opportunities to further build and enhance productive cooperative working relationships between site staff.

  • Develops cohesive team within Property Operations and Facilities departments and cross-departmentally.

  • Collaborates closely with the Director of Property Operations Administration/Development Team at the Development Watchlist Meeting to ensure cohesiveness and achievement of timely deliverables.


Qualifications


EDUCATION and/or EXPERIENCE



  • Four-year degree in Business, Real Estate or related field.

  • A minimum of 10 years experience in Real Estate Asset Management or Property Management with demonstrated record of assuming positions of increasing responsibility. Experience in affordable housing preferred.

  • A minimum of 10 years of supervisory experience with at least 3 of those years in high-level department management.


PREFERRED SKILLS and/or ABILITIES



  • Proven ability to direct department activities; lead by example; formulate and execute company-wide goals and objectives and assess achievement

  • Superior leadership and management skills with emphasis in staff supervision and development, particularly during a time of organizational transition

  • Strategic thinker

  • Collaborative working style; team building approach

  • Effective oral and written communication skills, and ability to represent the company to public officials, financial institution representatives and community groups

  • Extensive knowledge of the affordable housing industry and applicable federal, state and local government regulations

  • Thorough knowledge of personnel laws pertaining to employment, compensation, workers compensation, ADA, benefits etc.

  • Strong financial background and attention to detail to prepare, forecast, review, evaluate and interpret various reports and studies, e.g., monthly progress reports, cost analyses, etc.

  • Computer proficiency, particularly Excel, Word and specialized programs such as YARDI.

  • Experience working with diverse groups, i.e., staff, residents, boards, outside contacts.

  • Commitment to the companies’ goals and philosophy.


CERTIFICATES, LICENSES, REGISTRATIONS



  • Valid California Driver’s License and insurance required.

  • Real estate broker license required

  • Preferred specialized training such as Certified Property Manager (CPM), Low Income Housing Tax Credit and HUD Occupancy certifications.


LANGUAGE, MATH & REASONING SKILLS


Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors. Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.


PHYSICAL DEMANDS


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. Physical demands include writing/typing, use of computer and paper files, answering phones, attending meetings.


WORK ENVIRONMENT


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.


QUALIFICATIONS


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


 


Company Description

The mission of Eden Housing is to build and maintain high quality, well-managed, service-enhanced affordable housing communities that meet the diverse needs of lower income families, seniors, and persons with disabilities.

For 50 years, Eden has demonstrated that safe, decent, affordable homes provide a platform for families to succeed. Our homes are the launching pad for children to go to college and families to get ahead, and a landing place for seniors to age in place with dignity, courtesy and respect.

Eden has worked in partnership with cities and local community partners to develop or acquire more than 10,600 homes in communities throughout California, currently serving a diverse population of 22,000 low-income residents from all cultures and backgrounds. Since our humble beginnings, more than 100,000 people have come home to an Eden community.

Our vision is for everyone to have access to safe, decent, affordable housing. We believe that housing is a basic human necessity that is essential to everyday life and future success.

We serve very low, low and moderate-income families, seniors, veterans, people living with physical, mental, or developmental disabilities, and the formerly homeless.


See full job description

Job Description


Under the direction of the Director of Property Operations or VP/SVP of Property Operations, this position is responsible for ensuring accounts receivable are collected and applied in an appropriate timeframe, and to assist in key systems monitoring and reporting related to rent collection and budgeting. Other duties may be assigned


Essential Duties & Responsibilities



  • Ensure all properties stay on target with tenant receivable collections. Conduct monthly meetings with property supervisors to track progress.

  • Complete monthly pre-posting of rent and HAP, finalize post rent and HAP, and finalize all reconciliations for all direct HUD contracted sites and USDA projects. Coordinate with HUD Contract Administrators, site staff, property supervisors, and accounting staff to ensure all appropriate funds are requested each month.

  • Monitor annual CTCAC issuance of rent limits, update all associated Market Rent fields for all impacted units in Yardi, and perform regular periodic audits of the system to ensure Market Rents are accurate.

  • Monitor and update Utility Allowance changes by county and property, including issuing to all sites as county changes are made.

  • Work with property management and accounting staff to determine if tenant payments (checks or money orders) are accounted for.

  • Ensure rent increases for all non-HUD/subsidy units are processed annually at the appropriate time, in accordance with company policy and annual asset management direction.

  • Create and submit tenant and housing authority letters and track all submissions to completion, in accordance with company policy and annual asset management direction.

  • Submit, monitor and track collections with collection agencies to recoup maximum revenue.

  • Process security deposit write offs.

  • Ensure rent and security deposits for new move-ins correlate with tenant certifications.

  • Create mail-merge tenant rent increase letters and send to site staff for distribution. Follow-up with all site staff and track letters to completion. Prepare and monitor reports to ensure rents collected match the appropriate amounts.


 


Qualifications


 


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


 


EDUCATION and/or EXPERIENCE


Bachelor’s Degree in Business, Finance or Accounting from a four-year college or university preferred; equivalent education and experience accepted.


 


LANGUAGE SKILLS


Ability to read and interpret documents such as safety rules, operating maintenance instructions, and procedure manuals and to write routine reports and correspondence. Ability to speak effectively before groups of residents or staff of the organization. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other staff of the organization.


 


 


MATHEMATICAL SKILLS


Ability to add, subtract, multiply, and divide, using whole numbers, fractions, and decimals. Ability to compute rate, ratio, and percent. Willingness to learn to prepare annual budgets.


 


REASONING ABILITY


Ability to solve financial, maintenance and people problems logically and creatively with minimal supervision or direction. Ability to interpret a variety of instructions furnished in written, oral or schedule form.


 


CERTIFICATES, LICENSES, REGISTRATIONS


Must have reliable automobile transportation, a valid California Driver’s License and insurance. Minimum three years’ experience working with accounts receivable or systems, preferably at an affordable housing development and/or management company.


 


OTHER DESIRABLE SKILLS, ABILITIES AND QUALIFICATIONS



  • Positive attitude, good sense of humor, energetic, assertive, and a capable role model for colleagues.

  • Demonstrated integrity on a professional level.

  • Excellent communication and customer service skills. Strong attention to detail.

  • Knowledge of Word and Excel.

  • Yardi software knowledge a plus.

  • Ability to handle a large number of projects at once and shifting priorities in a fast paced environment.

  • Second language skill a plus.


 


PHYSICAL/SENSORY/COGNITIVE DEMANDS


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


 


While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee is occasionally required to walk; reach with hands and arms; and stoop, kneel and crouch.


 


The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Ability to sit and concentrate for extended periods of time.


 


Company Description

The mission of Eden Housing is to build and maintain high quality, well-managed, service-enhanced affordable housing communities that meet the diverse needs of lower income families, seniors, and persons with disabilities.

For 50 years, Eden has demonstrated that safe, decent, affordable homes provide a platform for families to succeed. Our homes are the launching pad for children to go to college and families to get ahead, and a landing place for seniors to age in place with dignity, courtesy and respect.

Eden has worked in partnership with cities and local community partners to develop or acquire more than 10,600 homes in communities throughout California, currently serving a diverse population of 22,000 low-income residents from all cultures and backgrounds. Since our humble beginnings, more than 100,000 people have come home to an Eden community.

Our vision is for everyone to have access to safe, decent, affordable housing. We believe that housing is a basic human necessity that is essential to everyday life and future success.

We serve very low, low and moderate-income families, seniors, veterans, people living with physical, mental, or developmental disabilities, and the formerly homeless.


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