Citizen Hound is a leader in the dog care industry having won SF’s #1 Dog Walking company in three separate publications last year alone, along with 13 other awards in 9 years. We work in an energetic atmosphere that embraces diversity, teamwork, and self development all while providing detail oriented, elite level service to our clients, two and four legged alike!
At Citizen Hound, employees have numerous growth and development opportunities through uniquely crafted training. Apply today and grow your daily happiness as well as your professional skills!
Your primary mission in this position would be to empower our current staff to perform to the best of their abilities and reach their maximum potential. Essentially you'd be a coach to them. Good coaches change the game, but great coaches change a life. We believe in our company being a place where people can improve their life, both personally and professionally, even though we're just a dog walking company.
You would lead our team of 9 walkers and engage with our 150+ clients while working directly with the owner and business manager to ensure the company runs smoothly. You’d be a part of our management triad. Our manager's mission statement reads, "You grow a company by growing people, and our complementary management triad is focused doggedly on growth, first in ourselves, then in others, as we dig up happiness everywhere we go." It is our primary focus to find someone with the skills for this position who believes in that line.
DUTIES and ESSENTIAL JOB FUNCTIONS:
KNOWLEDGE and SKILLS:
WORK EXPERIENCE/EDUCATION, JOB REQUIREMENTS:
INCOME: Starting at $35k base salary with continual room for growth. Dog sitting opportunities easily add over $1k per month. With this addition your annual income will be well above your base salary.
If you want to work for an award-winning company that has an incredible team of dog loving individuals apply today! Our Family Pet Sitting is the recipient of the 2020 Daily Herald Readers' Choice award. We have won top 7 Best Dog Daycares in Naperville two years in a row. Nextdoor voted us Best Grooming and most recently the 2020 Best of Wheaton award!We pride ourselves on the love & compassionate care we provide each fur friend that is entrusted to our care. You will have the opportunity to enrich the lives of dogs waiting for their FURever home as we provide foster care for multiple rescues.What do we expect from our employees?You need to be a TRUE DOG LOVER - the good, the bad and the ugly. Therefore, you need to be on your feet for long periods of time and be patient and kind to the animals.
We are in need of TWO part time care givers that can work from 1 - 9 pm 3 - 4 days per week to include weekends and holidays.Lots of room for growth and opportunities to get into grooming, training, rescue work etc. if you have interest in those careers.
If you love dogs, we have THE job for you!
○ Responsible for Dog Care in a manner that supports and guides the organization’s mission as defined by the Board of Directors.
Facilities & Safety
○ Ensure cleanliness of all rescue spaces, particularly kennels and dog-related areas, this includes deep cleaning kennels
○ Human Safety (Volunteers, Staff, Adopters, etc.): follow safety protocols throughout our spaces
○ Ensure the safety, health, and well-being of dogs under our care
○ Feed and care for the dogs on a daily basis
○ Document behavior and conduct behavioral assessment of dogs
○ Track incident reports, ensure they’re written and that reporting forms are available for all volunteers, adopters, and staff onsite
○ Match dogs and assignment into kennel areas
○ Keep track of dogs and where they’re allocated
○ Grade dogs for our volunteers and keep it up-to-date
○ Ensure dogs receive medical attention, when needed
○ Responsible for intake of animals - ensuring space and medical supplies are prepared for intakes
Supporting Family Dog Rescue departments
○ Support & collaborate with teams within Family Dog Rescue (Adoptions, Volunteer, & Corporate Engagement)
Family Dog Rescue is a grass roots 501(c)3 nonprofit dog rescue/shelter in San Francisco. In 2019, we saved over 1,000 dogs and found them loving homes. We are proud and honored to have saved over 7,000 dogs since our founding in 2010.
Are you a born match maker?
We are looking for Adoptions Specialists: If you love dogs and love people this is literally the best job for you. You will be client facing as you match our dogs to potential adopters.
To excel at this position you will need to be outgoing. We show up to 3 dogs per appointment. You’ll spend your day at the shelter. Most shifts run for 6 or 8 hours.
There is an administrative component to this as you will process the adoption paperwork during and after a successful adoption. In addition to that we respond to emails and schedule appointments.
This position provides a high level of customer service. You must enjoy working with animals, people, and enthusiastically promote the mission at Family Dog Rescue.
You will need to possess excellent verbal and written communication skills. You will need to be quick-thinking and fast-acting. Our weekends days are our busiest and can get hectic.
One weekend day is required: either Saturday or Sunday.
Exciting opportunity for a self-motivated, driven, and ambitious career-minded individual! Come join a winning team with tons of growth potential! We will be the best employer you will have ever worked for.
We are a fast-growing, high-end Pet Resort looking for a Superstar or someone willing to learn!!
Must like people and posses good computer skills. Training and certification provided.
If you are honest, hard-working, and want to join a great company please apply today!
Experienced Pet Groomer desired for full time position with busy grooming salon. Must be available to work every other Saturday. Seeking someone with the desire and ability to work in an environment where the well-being and care of the pets presented are of highest priority. Must have experience working as a pet groomer in a professional setting. Duties will also include answering the phone, scheduling appointments, greeting clients as well as maintaining a safe, clean work environment.
The Kennel Attendant will be responsible for overseeing and managing kennel staff and providing leadership and organization for the kennel operations while also providing “hands on” support. He or she will be responsible for ensuring the safety and care of the dogs and cats at the kennel and working to improve operations.
In addition to managing the day-to-day operations of the Pet Resort, other duties include but are not limited to the following:
This position supports the company through the Pet Boarding functions, assuring that every guest has a quality experience and receives quality care, time and attention during his/her stay at the Kennel. Attendants ensure that food, water, medications and treats are given regularly. In addition, all guests' areas are cleaned and sanitized. Attendants also ensure that animal guests have appropriate activities, exercise and potty breaks.
All should be enthusiastic, able to multi-task and ensure customers - both internal and external - are delighted with their ABK experience. A keen instinct for animal safety, proper procedure and loving commitment for the pets is also required. It is essential all are able to regularly stand for extended periods, able to walk dogs of all sizes on a leash, occasionally lift at least 40 pounds, bend, stretch and work in and around pet hair and dander. Prior experience in a veterinarian's office or hands-on work environment pet care is a PLUS!
Customer Service Representative/Receptionist/Veterinary Assistant Position is open for a part time , possibly full time person with a welcoming , cheerful personality .
Duties include: answering phones, making appointments on the computer, scheduling, file preparation, lifting up to 50 pounds,greeting the clients and weighing and taking temperatures of the pets whilst maintaining a clean and friendly working environment.
Sample schedule would be 10 to 5:30 PM, Saturdays 9 AM to 1 PM or another shift could be from 2 to 6 PM. We are willing to train the right candidate.
Interviews are at the job site 3217 Danville Blvd, Alamo, CA , Please no phone calls or emails ! Please arrive with resume in hand . Job training for the correct candidate is available.
Pay is competitive with the industry and we have been in the field for over 30 years!
Veterinary students are encouraged to apply as this is a great venue for life in the "real world."
Dog School Enrichment Counselor (Level 1)
General Summary of Job
The Pet Care Enrichment Counselor is responsible for the supervision, control, management and activities of Dog School dogs participating in enrichment activities and ensuring the safety of the dogs. The counselor will ensure the appropriate and safe use of all enrichment equipment and obstacles. Additionally, the counselor is responsible for the maintenance and cleaning of the playrooms, enrichment rooms, dog room, outside area and equipment as well as other areas of the facility as assigned. The Dog School Enrichment Counselor works under the supervision of and reports to the Dog School Manager.
Dog Enrichment & Management
Prepare enrichment supplies, equipment and rooms for daily activities as planned by Dog School Manager or Coordinator.
Execute scheduled enrichment activities as assigned.
Document enrichment session progress and results for each dog for preparation of report cards.
Clean enrichment equipment and rooms.
Provide potty breaks and exercise for dogs as assigned. Potty area visits should be a minimum of 5 minutes per dog per session (3 potty area visits per day). Document report card of each potty break.
Provide care (brushing, medications, etc) or potty breaks to dogs as assigned (puppies, groom dogs, etc).
Maintain each pet’s crate/area to ensure that the dog has water and the room is clean and dry.
Perform exercise/enrichment sessions and give treats as assigned. Be sure to sign off on the exercise & treat schedules and each dog’s report that tasks have been completed.
Ensure that potty area and room areas are clean at end of assignment.
Plan how dogs will be put in enclosures for meals in accordance to procedure. Consult Dog School Manager if you have concerns on being able to put all dogs away properly.
Review information on whiteboard(s) in dog room and in playroom before start of shift and comply with instructions. Review dog profile of any dog you do not know prior to starting shift.
Complete dog incident reports timely when required. If you are not sure whether a report is required check with Dog School Manager.
Complete maintenance or repair reports as needed. Immediately report any out of stock items to Dog School Manager.
Dog Interaction (with Dog School Manager or Level 2 Enrichment Coordinator)
Interact with dogs in playgroups using appropriate toys and tools to ensure safe levels of play and minimizing stress levels of all dogs in playgroup. Maintain visual observation of dogs at all times and spread attention and play among all dogs in playgroup.
Control level of play by following dog management and control procedures and instructions provided by Dog School Manager.
Use proper dog handling techniques including use of kennel leads to transfer dogs.
Use proper dog introduction procedures.
Use appropriate praise and dog redirection methods.
Ensure you know all dogs in playgroup and can properly identify them. If not, request assistance from Dog School Manager. Use paper id collars to identify dogs that are similar in appearance.
Watch all new dogs carefully and immediately consult with Dog School Manager if you have concerns. For all dogs in playgroup; report any unusual behavior, or eliminations and injuries to the Dog School Manager immediately.
Review special needs list and manage dogs as instructed. Complete the maintenance report for all dogs.
Ensure staff that relieve you for break or shift change know all dogs in group, the special needs dog status and any unusual behaviors or concerns you have been managing during your shift. If the next shift staff is not available, update the Dog School Manager before leaving.
Floater and Cleaning Duties
Complete floater duties as needed and assigned by Dog School Manager. Turn in completed checklist at end of shift. Advise management of any incomplete duties that will need attention from the next staff.
Complete cleaning duties as assigned and indicate proper completion by signing the Cleaning Checklist.
Maintenance potty areas in accordance to procedures.
Report supplies needed to Dog School Manager prior to running completely out of item.
In the event of a dog incident or emergency, notify Dog School Manager immediately. If there is no Manager on duty, contact management at home immediately. If you do not reach them, contact a Pet Care Coordinator. If no one is reached follow emergency procedures.
Enforce Company policies regarding approved drop-off and pick-up times.
Contact management to approve an unexpected client drop-off. Do not allow unknown persons into property after hours. Staff visitors are not allowed in premises during or after hours without prior approval from management.
In the event you note unknown persons on the grounds that are disturbing you and/or dogs or damaging property, call the police. If immediate danger is a concern call 911, if not use the police non-emergency number. Complete an incident report for management.
Take pictures of dogs and put on social media as instructed by Dog School Manager or Level 2 Enrichment Coordinator.
Assist with Check In & Out or product purchases as needed.
Job & Equipment Requirements:
Lifting over 25 lbs
Carrying over 25 lbs
Personal Computer (ability to use)
iPad (ability to use)
Calculator (ability to use)
Telephone (ability to use)
Vacuum Cleaner, Mop & Broom (ability to use)
2 way radio (ability to use)
Minimum Experience, Skills, Certification or Academic Background Required:
High school graduate or GED
Good oral communication skills
Previous work experience demonstrating dependability
Previous work experience providing animal care
Proven ability to have dogs respond to training cues and basic understanding of positive dog training reinforcement methods
Self-motivated, independent worker
Proven ability to follow instructions and learn new things
Ability to work in a team environment
Demonstrated flexibility and proven coping skills
JOB TITLE: Customer Service Specialist
EMPLOYER: Best Pet Rx
DEPARTMENT: Customer Service
SUMMARY: Provides customers with courteous customer service in person or over the phone; strives to retain present customers and develop new business by extending professional and efficient service and suggesting additional services and products to serve customers’ needs.
DUTIES AND RESPONSIBILITIES:
· Talks with customers by phone or in person to close orders, schedule deliveries, and resolve problems. Also, works with customers to refill existing prescriptions, assist in getting refill authorizations for the customer, and initiates any follow up contact related to new or existing orders.
• Provides timely resolution of customer complaints, concerns, and inquiries.
· Follows up on refill requests so that the doctor is contacted via phone, fax, or email once daily until the refill is either denied or authorized.
• Builds effective relationships and trust with customers as well as prospects by listening to their needs and educating them about the products and services that are most appropriate to their situation
• Supports marketing campaigns and product launches.
• Processes customer transactions including but not limited to refills and setting up new accounts for new prescription orders.
• Performs other related duties as assigned by management.
• Excellent customer service skills.
• Excellent verbal and written communication skills.
• Commitment to excellence and high standards.
• Strong organizational skills; able to manage priorities and workflow.
• Ability to work independently and as a member of various teams and
• Ability to understand and follow written and verbal instructions
• Professional appearance and demeanor
• Ability to perform diversified clerical functions and basic accounting procedures.
• Ability to effectively communicate with people at all levels and from various
• Must be able to speak, read, write, and understand the primary language(s) used
in the workplace.
• Bilingual skills a plus.
• Acute attention to detail.
• Versatility, flexibility, and a willingness to work within constantly changing
priorities with enthusiasm.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We are seeking a Dog Walker to join our team! You will be responsible for the overall care and well-being of the animals you are assigned to walk/watch.
A Dog Bather at Muddy Paws will mostly work in the grooming salon. A bather is in training to become a dog groomer. We will train you on the safe and proper way to bathe and brush out dogs.
The Doggie Daycare Attendant is responsible for the supervision, control and management of daycare dogs and ensuring the safety of the playgroup. Employee is also responsible for the maintenance and cleaning of the playrooms as well as other areas of the facility as assigned.
1. Dog Management
2. Cleaning Duties
3. Office Duties