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Jobs near San Francisco, CA “All Jobs” San Francisco, CA

The Twisted Thistle Apothicaire’s are traditional medicinal herbal teas and gift shops. We source bulk herbs from a number of locations and package them (individually or as blends) into our own packaging – this is where you come in!

This is a bit of a multifaceted job that requires two distinct temperaments and strengths:


  1. The ability to focus on a repetitive task (like packing) for extended periods of time, while keeping a self-directed pace, and

  2. A mind which can actively assess and organize, which demands precision and an ability to catch mistakes and rectify them.

The first strength refers to the aspect of the job which includes the packing of herbs into bags, and sealing and labeling the bags, as well as cleaning and organizing the packing area.

Situations where the second strength comes in handy include comparing batches of bulk herbs to find inconsistencies, assessing stock levels for ordering bulk herbs on a monthly basis, keeping an eye on labeling and barcoding to ensure accuracy, and controlling proper stock rotation for the sake of freshness.

A large part of the job is tedious (and thus is not a good match if you're looking for a creative or people-focused job) however accuracy is key, so clear attention to detail is a must!  Also, we take the time to train effectively so the right person can succeed quickly and easily (and move up the pay scale as quickly as possible!) We begin by training for the packing/labeling/stock-rotation/cleaning part of the job, and expand into other responsibilities within a month or two.

Job Responsibilities:


  • Firstly, this is a 3-4 day/week position with the possibility of a 5th day


    • 6-8 hours a day of packing while adhering to food safety standards, and labeling and sealing.



  • Additional tasks/responsibilities which fit into these 3-4 days:


    • Restocking and Stock Rotation

    • Cleaning Tea/Kitchenette area and floor of back room

    • Cleaning the Packing Area

    • Taking out the recycling and your trash from the back room and packing area

    • Making Blends

    • Deep clean of the back room (1/month)

    • General Merchandise Receiving & Allocating

    • Inventory Control/Count



These are other tasks that, in time, you will learn and may become part of your responsibilities:


  • Stock Taking all bulk herbs (1/month)

  • Placing Bulk Herb Orders (1/month)

  • Receiving Bulk Herb Order into stock and combining stock.

  • Stock taking all packing supplies and stationary

  • Preparing weekly inventory transfer

The qualifications/requirements for the job are more focused on temperament than work history:


  • Efficient, self-motivated, and self-directing

  • Enjoy repetitive tasks

  • Happy to do cleaning tasks and enjoys keeping a tidy workspace

  • Able to follow instructions and remember them

  • Able to take charge when needed

  • Eye for detail and values precision

  • Consistent

  • Trustworthy

  • Positive Attitude 

Ultimately, this job lends itself to someone who can find pleasure in repetitive tasks (podcasts/music/audiobooks allowed!) while offering a clear and accurate attention to detail!

If that sounds like you, we would love to hear from you soon!


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Our Operations Associates are the heart of our member experience. You’re the do-ers and the first face people see. Members rely on you for a wide range of things from hot coffee in the morning to a high-five when they close their biggest deal. You ensure a smooth operation for them by moving quickly and effortlessly around the office, popping in and out of the storage room for supplies, and making everyone’s day brighter and more productive. You can hold your own when the Community Manager is out of the office because you’re a teammate that understands the members more than anyone else and can handle the day to day business of the space. You’re looking for a role where you can develop your professional skills, dip your toe into sales and marketing and a chance to flex your creative muscles. You’re excited to put on themed events that energize your members. You take the extra time to print signage and build magnificent displays because you know the magic is in the details. You’re proactive and take ownership over managing inventory and ordering your location’s supplies. You love to work with your hands and see the physical results. Your thoughtful conversation and care will strengthen bonds between members in our community. You love to jump in and help.

Industrious helps companies of all sizes find their office home so that they can do their best work. Our team is rewriting the book on productivity by creating a new workplace experience.   We are Industrious. We’re building a team of considerate collaborators who don’t think inside the box. In fact, we don’t even see one. Come join us. You’re a great fit for this role if:  


  • No member request is too big or too small for you to handle. You find yourself smiling when restocking the fridge  and fixing the printer

  • You’re energized by meeting people and work well in a team because you like supporting and assisting to help a larger plan come together

  • You can create order out of chaos and are always planning ahead. You come up with solutions before anyone knows there is a problem

  • You’re resilient. You know the value of having a routine, but you’re ready for the bumps too

  • You’re willing to get your hands dirty and realize the behind the scenes work is not always glamorous

  • You always look to improve and make things more efficient because staying busy is your happy speed

Industrious in the News:  

We kindly request that you do not call Industrious locations for employment inquiries. Industrious is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Industrious believes that diversity is critical to our success in delivering great workplace experiences and is committed to creating an inclusive, mutually respectful environment which celebrates diversity of our people. We seek to hire on the basis of merit, competence, performance, and business needs.  


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Caviar for Companies is the full-service catering arm for Caviar. As a Catering Captain, you will be the front line of the operation, running white-glove and drop-off catering services hands-on with our corporate clients. You will make a great Captain if you have a go-getter attitude, a desire to learn and improve, and a customer service-oriented mindset. There are no prior skills or experience required – if you have the right attitude and capability to learn, we will provide all the training you need to succeed in this role!

A bit more about this role: While hours may vary, Captains typically work 3-5 hour shifts between 8:30am-3pm (though we do also occasionally have morning/evening shifts for breakfast/dinner). You must have a passion for providing outstanding customer service, or a desire to learn more about the hospitality industry. Many Caviar clients form such a strong bond with Captains that they specifically request their favorite Captains to serve their meals.

As a Captain, your responsibilities will include:


  • Pick up pre-scheduled healthy breakfasts, lunches and dinners from restaurants and deliver them to local companies.

  • Work with a team of Catering Captains to beautifully present meals that wow our clients.

  • Provide client feedback using our proprietary app.

  • Maintain professionalism while interacting with clients and restaurant partners.

  • Complete maintenance and operational tasks as assigned by the Hub Manager.

Requirements


  • Be 18 years old or older.

  • Be willing to obtain a food handler card.

  • Be available for at least two lunch shifts from Monday to Friday.

  • Have an iPhone or Android phone.

  • Have a valid driver's license and a clean driving record. (Not a requirement in NYC.)

  • Own your own vehicle. (Not a requirement in NYC.)

Want to learn more? Watch A Day in the life of a Catering Captain

Sound like an opportunity you may be interested in? Start your application below!

Please note: In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Caviar is an equal employment opportunity employer and makes employment decisions on the basis of merit. We seek to employ the most qualified person in every job. All applicants for employment are required to complete and submit this Employment Application. The Company does not discriminate on the basis of sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), gender identify, gender expression, age, color, race, religion, marital status, national origin, ancestry, sexual orientation, physical & mental disability, medical condition, genetic information, military and veteran status, or any other basis protected by federal, state or local law. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws.


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Form Boxing is seeking a qualified and enthusiastic Studio Manager that is keen on driving sales and service excellence within our San Francisco location. As a Studio Manager, you are capable of wearing several hats as the lead for studio marketing, sales, operations and client experience. This critical position must have an understanding of the business functions of a boutique fitness studio and the ability to effectively lead team members of the Form Family.

Responsibilities:

• Generate new partnerships and maintain all interpersonal relationships with key studio partners

• Lead and train Front of House Coordinators to ensure consistency and quality of the Form experience

• Monitor CRM system for accurate reporting

• Track inventory of merchandise and supplies on a consistent basis to ensure studio is fully prepared to fulfill services each day

• Provide top notch customer service and hospitality to clients through various channels

• Communicate effectively with management team on business matters to maintain the integrity and mission of the brand in all aspects of daily tasks and projects

• Oversee studio repairs and maintain professional relationship with studio vendors to ensure the studio is clean, presentable, and on brand at all times

• Plan and promote monthly events in partnership with Form partners and resources

• Work to uphold Form Boxing community and culture standards, and live the company mission, vision, and values daily

Requirements:

• Minimum of 1-year experience in a team leader or supervisory position

• Experience in fitness, sports, and/or health is preferred

• Must possess excellent oral and written communication skills

• Ability to lead and manage staff effectively to maintain a positive, organized, successful and inspiring work environment

• Experience with events and activations is preferred

• Ability to multi-task and prioritize time and projects effectively

• Must have the ability to work a non-traditional schedule and be available to respond to any situations that may arise in a timely manner

• 25-35 hour weekly time commitment

 


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Summary/Objective

The Rides Area Supervisor has the overall responsibility for directing the daily operations of all Rides Area/Gondola Transport facilities in the Rides Area Manager’s absence, ensuring compliance with the zoo’s standards in all areas of operations, including customer relations, area appearance, and cleanliness, while also ensuring excellent visitor (customer) care. Has extensive knowledge in operation of all amusement rides. Always ensures safety of visitors, answers guest questions and provides consistent, friendly and helpful guest service. Must be able to multi-task and work in a fast-paced environment.

Essential Job Duties


  • Ensure rides area is always properly staffed and operational at scheduled opening and closing times; in the event of call offs or no-shows, contact and secure replacements.

  • Ensure that all opening procedures are performed, including all daily cleaning and maintenance requirements.

  • Direct and coordinate the activities of team members; coordinate rest breaks and meal periods.

  • Monitor and enforce team member’s adherence to Zoo’s policies and procedures.

  • Supervise, develop, train and motivate assigned team members; maintain and enforce high standards of quality control, hygiene, health and safety. Monitor customer service/customer relations. Able to address, respond to and resolve customer needs, questions, and complaints.

  • Monitor performance of team members and advise Rides Area Manager of employee concerns and conflicts.

  • Maintain ongoing communication with Food and Beverage Manager advising them of needs, suggestions, ideas and staffing concerns.

  • May be required to report early or stay late to accommodate special events and/or occasions.

  • Greet each customer by providing a friendly environment, by smiling and acknowledging their presence.

  • Operate rides and closely observe ride and riders to ensure safe operation (including assisting riders on and off rides, loading and unloading passengers in a safe manner, etcetera).

  • Record hourly rider counts as needed/required.

  • Monitor and respond to inappropriate guest behavior; respond appropriately to emergency situations.

  • Maintain a clean and orderly rides area.

  • Demonstrate superior customer service with customers, both internal (i.e. co-workers) and external (vendors, visitors, customers, etcetera).

  • Demonstrate knowledge of, and supports, the East Bay Zoological Society’s mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of behavior.

  • Perform other related duties as required and assigned

Supervisory Responsibility


  • Provides guidance and training to others. Does not conduct performance evaluations, but opinion of other employees’ performance is given particular consideration in their supervisor’s hiring, advancement/promotion and dismissal decisions

Required Qualifications – Required qualifications to effectively perform the job. An equivalent combination of education, training and experience will be considered.


  • Ability to read, count and write accurately.

  • Ability to follow safe practices, show attentiveness to work and be safety conscious.

  • Ability to learn to operate various rides and detect possible problems with ride operation.

  • Ability to communicate with customers, co-workers and management.

  • Ability to follow verbal and written directions.

  • Ability to work independently and as part of a team.

  • Ability to greet guest and answer guest questions in a consistent, friendly and helpful manner.

  • Ability to communicate clearly to guests to give instructions and directions.

  • Ability to handle difficult customer service situations.

  • Ability to help guests in a friendly, but firm, manner.

  • Must be flexible with work schedule. Ability to be on time when scheduled.

  • Able to bend and twist, lift, stand, kneel, sit, walk, bend, stoop and speak regularly and for long periods of time (8 hour shifts or more)

  • Ability to lift up to 25 lbs. at a time.

  • Basic math skills.

  • Basic computer skills needed.

Knowledge, Skills and Abilities – May be representative, but not all-inclusive, of those knowledge, skills and abilities commonly associated with this position.


  • Valid CA license for train operation

  • High School Diploma or equivalent

Work Environment – Environmental or atmospheric conditions commonly associated with the performance of the functions of this job.


  • Varying Inclement outdoor weather conditions such as heat, cold, rain and wind

  • Moderate Noise Level

Physical Abilities - Activities that are commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.


  • Sitting

  • Standing

  • Walking

  • Talking

  • Reaching with hands/arms

  • Clarity of vision 20 feet or more

  • Clarity of vision 36 inches or less

  • Precise hand-eye coordination

  • Lifting – 25 lbs. or less

TO APPLY:

Email your resume and cover letter to mstuart@oaklandzoo.org

If you choose to apply via email, please remember to put the title of the position in your subject -- failure to do so may result in your application not being seen/forwarded to the correct party for review.

Please, no phone calls! We apologize, but due to the heavy volume of applications, only those applicants who are selected for an interview will be contacted.

Do not call to follow up on the status of your application

Disclaimer: This job description is not intended to be all-inclusive; an employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. The Zoo reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment. Management reserves the right to change job descriptions, job duties, functions, and requirements.


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Job Title: Operations Supervisor

Job Code:

Department: Cash Operations

FLSA Status: Non-Exempt

Grade:

Reports To: Cash Control Manager/Manager of Operations

Summary/Objective

Lead Cashier Supervisors develop and supervise Operations cashiers to ensure Oakland Zoo customers receive quick and outstanding service at admission, parking and ride area points of sale. This is achieved by having a complete understanding of Point of Sale (POS) and Credit Card systems and supporting the Cashier team at every training level. In addition, Lead Cashier Supervisors are responsible for processing all Group Service admissions by confirming all adult/child counts, processing group(s), and confirming all payments to cashiers. Lead Cashier Supervisors are trained to work as Cashiers in needed situations. Office responsibilities include the daily maintenance of several Microsoft excel/word spreadsheets and completion and confirmation of all daily Operations deposits as well as confirming the daily attendance. Lead Cashier Supervisors uphold the mission and values established by the Conservation Society of California (the “Zoo”) and adhere to policies and procedures as set forth by the Zoo

Essential Job Duties


  • Assure cashiers are providing excellent customer service on a regular basis.

  • Assure assigned admission, parking and ride ticket work stations are properly staffed and operational at scheduled opening and closing times. In the event of employee call offs and/or no-shows, possess ability to contact and secure replacements.

  • Maintain business excel and word spreadsheets. Adhere to department financial plans and budgets.

  • Assist customers with special services; i.e. gift certificate purchases, large group reservations, purchase orders, etc.

  • Reconcile all cash drawers and safe counts; prepare bank deposits.

  • Keep department office stocked with appropriate supplies; change; register/receipt tape, bags, etc.

  • Monitor staff to include rest breaks, meal breaks, training, schedules, and answer questions, etc.

  • Monitor and adhere to all cash handling policies and procedures.

  • Follow all guidelines and procedures outlined in department training manuals as set forth by the Senior Manager of Operations.

  • Demonstrate superior customer service with customers, both internal (i.e. co-workers) and external (vendors, visitors, customers, etc).

  • Demonstrate knowledge of, and support, the Conservation Society of California’s mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of behavior.

  • Perform other related duties as required and assigned.

Supervisory Responsibility


  • Provides guidance and training to others. Does not conduct performance evaluations, but opinion of other employees’ performance is given consideration in supervisor’s hiring, advancement/promotion and dismissal decisions

Required Qualifications – Required qualifications to effectively perform the job. An equivalent combination of education, training and experience will be considered.


  • Mathematical skills including accuracy with numbers and money

  • Supervisory skills

  • Customer service expertise

  • Trustworthy and dependable

  • Work with little or no supervision

  • Organizational skills

  • Able to bend, twist, lift, sit, kneel, walk, stoop, and stand regularly for long periods of time.

Knowledge, Skills and Abilities – May be representative, but not all-inclusive, of those knowledge, skills and abilities commonly associated with this position.


  • High School Degree. AA degree in Accounting, Business or a related field preferred. Education requirement waived with adequate previous experience as cashier, supervisory skills, and required training.

  • Preferred two (2) years progressive experience in an accounting or numbers environment with at least one year of supervisory experience.  

Work Environment – Environmental or atmospheric conditions commonly associated with the performance of the functions of this job.


  • Varying Inclement outdoor weather conditions such as heat, cold, rain and wind

  • Moderate Noise Level

Physical Abilities - Activities that are commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.


  • Sitting

  • Standing

  • Walking

  • Talking

  • Lifting 25 lbs. or less

  • Reaching with hands/arms

  • Clarity of vision 20 feet or more

  • Clarity of vision 36 inches or less

  • Precise hand-eye coordination

TO APPLY:

Email your resume and cover letter to mstuart@oaklandzoo.org

If you choose to apply via email, please remember to put the title of the position in your subject -- failure to do so may result in your application not being seen/forwarded to the correct party for review.

Please, no phone calls! We apologize, but due to the heavy volume of applications, only those applicants who are selected for an interview will be contacted.

Do not call to follow up on the status of your application

Disclaimer: This job description is not intended to be all-inclusive; an employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. The Zoo reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment. Management reserves the right to change job descriptions, job duties, functions, and requirements.


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Namaste Yoga and Wellness is a local, independent, woman-owned business, serving the East Bay since 2003.  Our two Oakland locations provide over 130 yoga classes per week with workshops and continuing ed programming.  Our retail boutiques extend the experience with eco-friendly yoga wear, and sacred objects of beauty. 

Namaste is an equal opportunity employer and strives to create a creative, compassionate and joyful environment for our employees. To find out more about us, visit our web site at www.ilovenamaste.com

OPERATIONS MANAGER

The Operations Manager is an integral member of Namaste’s central business leadership team. This position is responsible for driving revenue in collaboration with the sales and marketing team, and through effective management of the sales and customer service team.  This equates to effective strategy setting, direction and oversight to the team, and setting the highest example of best practices. The Ops Manager is responsible for the overall studio experience, facility maintenance and customer service standards. This position requires a strong leader who is able to develop, train and mentor all Operations staff and elevate internal expectations and productivity. This role  requires strategizing and collaborating on big picture initiatives as well as developing clear, detailed processes, best practices and resource materials.

Reports to: Owner

Hours: Full Time

Studio shift requirements: four hours per studio per week; one weekend and one evening shift (independently) per month

Salary: Rate DOE

Benefits: Full Benefits package, full membership at Namaste, discount on clothing + merchandise

CORE RESPONSIBILITIES


  • Collaborate with Program Manager on sales initiatives; translate into goals and action plans for the Operations staff.

  • Drive revenue through Membership, sales and promotions.

  • Supervise, train and develop sales and customer service staff.

  • Direct a positive and inclusive company culture and implement strategies for staff retention.

  • Develop customer service standards and policies; oversee implementation and coach staff on best practices.

  • Successfully resolve escalated customer service needs.

  • Initiate and refine studio systems and processes to improve efficiency and level of service.

  • Set maintenance and cleanliness expectations with studio teams and ensure all facilities are being properly cared for and maintained.

  • Oversee retail operations and merchandising

  • Oversee response to all inbound membership and customer service inquiries via company inboxes

  • Learn and maintain a strong working knowledge of our software system; assist students and other staff with troubleshooting.

  • Represent a wealth of knowledge regarding Namaste’s programs and offerings, supporting other staff members as they serve as the information hub for student inquiries.

  • Collaborate with central business leadership team to refine initiatives and steer decisions that thoughtfully consider studio operations.

  • Utilize system reports to analyze trends, identify opportunities and set sales goals for studio teams.

  • Organize and lead roll out plans for all initiatives and special promotions.

REQUIREMENTS


  • Minimum 3-5 years experience in a leadership/supervisory role in operations.

  • Excellent communication and collaboration skills.

  • Advanced analytical and problem solving skills.

  • Highly organized and able to adapt quickly to changing priorities.

  • Ability to effectively plan and execute strategies.

  • Effective prioritizing and time management skills.

  • Commitment to exemplifying the highest integrity and professional business standards.

  • Familiar with Namaste studios and key offerings.

  • Strong computer and administrative skills.  Previous experience with MBO a plus.

  • Minimum one year commitment.

TO APPLY

Email your resume and cover letter to jobs@ilovenamaste.com.Initial screening of applicants will be based on the quality, breadth and relevancy of submissions. We will only contact candidates that we wish to schedule an interview with. No phone calls please.Namaste provides equal employment opportunities. We are committed to creating a diverse and inclusive workforce and encourage individuals to apply regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, military status or disability.


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Job Description


SUMMARY OF POSITION:
Airport Home Appliance & Mattress is seeking support in our Hayward showroom. We are looking for a competent individual who pays attention to the details, isn’t afraid to tackle new projects, and would like an opportunity to grow. The Retail Operations Associate will report to the store manager, and is truly an integral part of our store operations.


Full time, schedule to be discussed, pay $13-$16 per hour, DOE.


KEY DUTIES AND RESPONSIBILITIES:
- Maintain store cleanliness
- Clean store merchandise and displays
- Pull/prepare merchandise for customer pickup, and assist in loading product into customer vehicles
- Organize/maintain store equipment and store isles by removing debris
- Prepare stock pulls for store-to-store transfers
- Keep building exits free from blockage
- Material handling
- Stock check
- Receive, Stock, & Store new inventory
- Special Projects
- Assist variety of order processing departments


The above statements are intended to describe the general nature and level of work being performed by employees in this position. This is not intended to be an exhaustive list of all responsibilities. Other duties may be assigned or duties may change based on business needs.


REQUIREMENTS:
- High school diploma or GED required
- Excellent customer service


ESSENTIAL ABILITIES:
- Read, write and understand the English Language
- Able to stand for extended periods
- Must be able to lift 75 lbs
- Excellent hand-eye coordination
- Work under pressure and meet deadlines
- Reliable & dependable
- Require little supervision
- Accepts responsibility and accountability
- Ability to work in team environment
- Excellent written and oral communication skills
- Strong organizational skills and attention to detail


This employer may have workplace chemicals/products known to the State of California to cause Cancer, Birth Defects and/or Reproductive Harm.


Company Description

Airport Home Appliance & Mattress is the largest independent appliance and mattress retailer in Northern California. We're been locally owned and operated for over 38 years, and while we've grown a lot over the years - we're still a friendly and knowledgeable team with a personal approach to sales/service.

People travel from all over Northern California to shop with us for three reasons - we have a bigger SELECTION than anyone else, we have better PRICE than even the big box stores, and we have the most knowledgeable PEOPLE. For these reasons, our stores keep getting busier while others close the doors.


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Job Description


Ready to make your mark in an impactful therapeutic area? A well-established, exciting biotech in the Bay Area is looking to bring a key member onboard their regulatory operations team.



This company is a leader in their space: working in the unique area of endocrinology and oncology, these guys already have products firmly planted on the market and are looking to get their next approval come soon. With products in phase I and III of the pipeline, there is no shortage of regulatory work to be done!



They're looking for someone to join up as an Associate Director, focusing largely on clinical documentation. Company culture is fantastic, and employees here get some great professional and personal benefits. If you're interested in learning more about this company and their vision for 2020, please don't hesitate to apply!




RESPONSIBILITIES:


In this role you will be responsible for:



  • Maintenance of relevant regulatory documentation

  • QC review of clinical and regulatory documentation

  • Other, extensive work with regulatory documentation

  • Supporting and collaborating with colleagues



REQUIREMENTS:


The client requires that all candidates have:



  • Bachelor's degree or higher in relevant field (English or Scientific)

  • 6+ years' relevant experience

  • Proficiency in Microsoft office

  • Excellent attention to detail

  • Strong communication skills





Company Description

EPM Scientific is a global specialist recruitment company working exclusively in the Life Sciences industry. As an industry expert we understand that the ongoing changes within the Life Sciences industry make the ability to attract and maintain industry-leading talent a key priority.

As of today EPM Scientific has consultants based all over the world, from our own fully licensed and compliant offices in New York, Boston, San Francisco, Chicago, Dallas, London, Zurich, Berlin, Singapore, and Hong Kong, and unlike many other companies, we have grown organically.


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Job Description


About the Role


We are looking for a Senior Operations Associate to support the team and help manage and scale our Content Team of contractors who help populate the Winnie platform with accurate and comprehensive information on daycares and preschools. As a startup, we move quickly and work together to solve problems we may not have encountered before. You will be given responsibility and ownership from your first day. There is also significant room for career growth and mentorship associated with this role.


This is a full-time position is based in San Francisco working out of our sunny Mission District headquarters.


 


Responsibilities



  • Manage contractors: answer their day-to-day questions, identify and anticipate issues, take ownership in solving problems and communicating to relevant stakeholders, and escalate issues appropriately


  • Help interview, onboard, and train new contractors on the Content Team and produce internal documentation to operationalize these processes


  • Develop internal reporting and communications regarding updates, processes, and progress on the Content Team


  • Manage and juggle special projects to improve productivity and communication on the Content Team


  • Regular and light office management responsibilities to ensure teammates have the equipment they need to be productive: stock office snacks and supplies, occasional housekeeping, IT assistance, manage company swag, manage office deliveries and more


  • Other operations responsibilities to support the team such as recruiting coordination, onboarding new hires, and event planning



 


Qualifications



  • Bachelor’s Degree


  • 3+ years of professional work experience


  • Detail-oriented, systems-thinker and process-builder


  • Excellent written & oral communication and organization skills


  • Strong analytical and critical thinking ability


  • Strong Excel skills


  • Experience using technology platforms such as Gsuite and Slack


  • Willingness to roll up sleeves. We are a startup and everyone wears many hats.



Bonus:



  • Experience in child care or early education, as a parent, educator, or caregiver


  • Tech startup experience



 


What it’s like to work at Winnie



  • We’re not your typical tech company. We are super family-friendly and value reasonable work hours.


  • We are committed to a diverse and inclusive work environment, and we are supportive of returners who have been out of the workforce.


  • We work cross functionally and collaboratively across the company.


  • We use Slack and video calls to facilitate communication with remote employees.



 


What we offer



  • Generous equity package and a competitive salary


  • Excellent medical, vision, and dental coverage for employees and their families


  • HSA and FSA options, 401k plan, commuter benefits


  • Generous vacation policy (and we use it)


  • 12 weeks of fully paid parental leave, dedicated lactation room, and family friendly policies


  • Professional development budget for each employee




We are an equal opportunity employer and value diversity at our company. Don’t meet all the requirements for the position? That’s okay. We encourage you to still apply.


 


Company Description

Winnie is on a mission to help connect parents with daycare, preschool, and resources everywhere. Winnie is a fast-growing marketplace for child care built on powerful data systems and supported by a trusted community of parents and child care providers. Parents use Winnie to discover high-quality local daycares and preschools and learn all about their programs. Providers use Winnie to fill their open spaces and get support to run and grow their business.

We are backed by an amazing group of investors, including Homebrew, Reach Capital, Rethink Impact, and more. Join us on our mission to find daycare and preschool for all.


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Job Description


 Job Description



  • Assists the legal department in creating invoices

  • Screens matter names and accounting codes that are entered in the e-Billing system

  • Organizes and examines invoice audits or reductions

  • Reports and analyzes law firm rates

  • Examines savings from alternative fee arrangements or rate discounts

  • Creates reporting templates for the e-Billing system


 


Job Requirements



  • Minimum of 3-5 years related experience

  • Has knowledge with accounting codes or matter names

  • Has knowledge with invoice audits

  • Has an understanding with alternative fee arrangements or rate discounts

  • Can understand law firm rates

  • Has knowledge with reporting templates


Company Description

TechLink Systems is a privately held IT Consulting Firm that provides Consulting Services to organizations nationwide. TechLink Systems is a certified MWOBE and has been in business since 1998. Our network spans all major U.S. metropolitan areas touched by major sectors such as entertainment and leisure, finance, industry and government, health sciences, and information technology. Whether you are a client seeking IT services and support or a candidate searching for new opportunities, TechLink System's outstanding customer service and dedication will exceed your expectations in the marketplace! TechLink has 6 regional offices located in San Francisco, Los Angeles, New York City, Philadelphia, Manila, and Bangalore.

http://www.techlinksystems.com/

Awards:
-Ranked Top 500 Asian-Owned & Asian Pacific American-Owned Businesses in the US -Ranked Top 100 Diversity-Owned & Privately-Owned Businesses in California -Ranked INC500 Fastest Growing Private Companies -Ranked Top 100 Largest Women Owned Business San Francisco Business Times -Ranked 50 Largest Minority-Owned Companies San Francisco Business Times - Ranked in Top 100 Woman Owned Business in the US, Diversity Business -Ranked in the Top 10 Minority-Owned Businesses in the Philadelphia Business Journal -Ranked in the Top 50 Woman-Owned Businesses in the 2014 Philadelphia Business Journal


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About the Team

DoorDash built a new restaurant prototype, an innovative kitchen that fits the needs of the on-demand economy. This kitchen is tailored to off-premise (delivery, catering and pick-up) with a minimum storefront. Our goal is to create the future of food delivery and we want you on our team!

About You

You have a high school diploma or equivalent AND you have experience running the front of the house of a restaurant OR have been in customer success roles. You are self-motivated and thrive in fast-paced environments. You are humble, detail-oriented, and a team player.

About the Role

You will help manage the daily operations of a shared-use, commercial kitchen housing multiple restaurant operators, ensuring that food orders are quickly going out to our delivery drivers with 100% accuracy. You will support our operators and employees that work in the kitchen to make sure they are successful, upkeeping the facility and maintaining food safety compliance. You will report directly to the Kitchen Operations Manager and have a great career path for upward mobility!

Key Responsibilities



  • Assist with day-to-day tasks. Help restaurants expedite orders accurately and quickly, receive and organize products from suppliers, pack orders, and do inventory management. 


  • Delight Customers. Your passion is to delight customers and deliver a high-quality experience. nYou will ensure customer’s orders get delivered smoothly by maintaining menus and systems, troubleshooting when issues arise and communicating with customers, and ensuring Dasher pickups go smoothly.


  • Facility Management. Open and close the facility, manage regular cleaning and maintenance schedules, provide basic facility repairs, and lightly clean and organize areas such as bathroom and breakroom.


  • Help improve operations. Contribute ideas to improve our quality and customer experience and help run new experiments.


Required experience and skills


  • English fluency (written / spoken). Spanish/Portuguese a plus!

  • High school diploma, GED or equivalent. College degree a plus!

  • Intermediate knowledge of computers, mobile apps, Gmail, Google Sheets and Google Docs. Strong IT skills a plus!


  • Great attitude and collaborative work style. Management experience a plus!

  • Basic technical skills to make emergency repairs and conduct maintenance on the facility with basic tools provided.

  • Available at least some nights and weekends.

  • Note: there are some physical demands to the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities. For example, you will be on your feet and may be asked to move products up to 40 lbs.

Expected schedule

We are hiring for day, night and weekend full-time associates for this role. Some night, weekend and holiday availability is required. 

Compensation

$20.00 per hour full-time, plus benefits and Paid Time Off

Why You’ll Love Working at DoorDash...



  • We are leaders - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies.


  • We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day.


  • We are learning - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute.


  • We are customer obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility.


  • We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.

  • We offer great compensation packages and comprehensive health benefits.

About DoorDash

DoorDash is a technology company that connects customers with their favorite local and national businesses in over 4,000 cities and all 50 states across the United States and Canada. Founded in 2013, DoorDash empowers merchants to grow their businesses by offering on-demand delivery, data-driven insights, and better in-store efficiency, providing delightful experiences from door to door. By building the last-mile delivery infrastructure for local cities, DoorDash is bringing communities closer, one doorstep at a time. Read more on the DoorDash blog or at www.doordash.com.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.  


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Job Description


Our client, a major Social Media company HQ'd in San Francisco, is seeking a Senior Program Manager to join the team.


The Launch team manages key initiatives for our Service organization, designed to implement world class customer support and operations for our products, applications, and platform. We create clarity and focus for the organization to ensure we are meeting our collective, customer focused goals.


We are looking for an experienced delivery-minded individual that can work across teams to create and execute specialized project/program plans with speed AND quality.


What you'll do:



  • Lead functional and technical delivery of key team-, org-, and company-wide initiatives in critical focus areas like site policy launches, world events, and dedicated service programs

  • Develop detailed analyses to solve complex challenges involving all aspects of safety operations on the platform.

  • Support the organization with adoption of principles including Agile, Project Management and Roadmap Ownership Partner with all stakeholders in a program and lead execution from concept to ship.


Who you are:



  • You have a passion for turning ideas into supportable operations and support experiences.

  • You have years of experience with project management planning and delivery.

  • You can influence without authority and are skilled at communicating across levels and functions.

  • You are always looking to improve processes and are reflective on improving your own processes.

  • You measure effectiveness and you make us better month over month.

  • You are a relationship builder who cares passionately about the customer and how we deliver value each day.

  • You have a bias for action and thrive in matrixed, fast paced environment.


The ideal candidate has:



  • 6-8 years as a project manager or program manager (operations or support domain), or related discipline within a content moderation or trust and safety setting

  • Familiarity with issues regarding user-generated media content as well as with the development and application of scaled technical solutions to solve them

  • Experience partnering with operations, product and policy teams to define strategy and requirements - simplifying complex ideas into consumable action plans

  • Proficiency in working with operations, policy and engineering teams to design, scope, and shepherd features The ability to create functional specs, project/release plans, and roadmaps

  • The power to influence peers/managers and build consensus while dealing with ambiguity

  • Capacity to own and execute multiple programs simultaneously Interest and capacity to coach and mentor project managers and champion growth

  • Experience constructing and executing initiatives for high-volume media moderation, including sensitive images


Requirements:



  • Experience with agile software development methodologies and productivity tools. JIRA experience a bonus

  • Consistent track record of shipping products and processes with broad customer impact

  • Demonstrated ability to identify and resolve systemic issues Interest and capacity to mentor project managers and champion growth

  • Excellent organizational, attention to detail, and communication skills.



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Job Description


Operations Associate


Seniorly is a marketplace for senior living. We are building the best-in-class consumer-focused search experience for families looking for senior living communities.


Job Description:


At Seniorly, our mission is to connect families and local businesses by delivering services that will keep seniors engaged and happy. We are currently hiring an Operations Associate to join our team. These positions will expose candidates to account management, customer service, funnel optimization, customer retention, and much more. There is an opportunity for this to become a full-time position after a three month trial period.


Responsibilities:



  • Account management


  • Data entry for CRM


  • Assistance with lead nurturing for agents


  • Create reports for agents on their pipelines and performance


  • Assistance with inbound leads (phone, text, email) as needed


  • Assistance with B2B marketing campaigns


  • Assistance for Customer Success Lead and Partnerships Manager


  • Assistance with new partner onboarding


  • Assistance with adoption of Seniorly tools


  • Assistance with Ops and Product teams to help build a better product around customer experience and conversion rates


  • Assistance with monthly lead reporting and closings



Requirements:



  • Proven track record of growing accounts and deepening relationships


  • Comfortable making cold calls


  • Data-driven and always asking the next question


  • Confidence without attitude


  • Organized and ability to multitask


  • Strong Microsoft Office skills


  • Strong written and persuasive communication skills - mastery of the English language is key


  • Excellent negotiation and persuasion skills


  • Impeccable attention to detail


  • Punctual and consistent with schedule



Job Details:


Start date: ASAP


Location: San Francisco Financial District


Pay: Hourly ($24 - $30/hour) with no benefits during contract period (benefits and equity upon full time offer)


****Please do NOT call our office. You can respond to this listing via email with your resume and cover letter.


__________________________________________________


Seniorly is headquartered in San Francisco and is a venture-backed startup.


Company Description

Seniorly is a fast-growing start-up made up of a group of dedicated experts in senior living, tech, and marketing who have come together to improve all aspects of the aging-care sector. We believe it's all about community, and helping our aging loved ones find the perfect senior living community that meets all of their needs.

Seniorly is headquartered in San Francisco, CA and backed by investors who also backed Trulia, HotelTonight, StubHub, Ask.com, and many more.


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Job Description


 


Compromised data privacy has led to an increase in identity theft, fraud and financial losses totaling in the billions of dollars. At Truework, we are hyper-focused on building products that enable employee's to regain control over how their personal information is shared during high-impact life events. Our integrated backend platform helps HR teams save time by automating employment and income verifications associated with mortgages, personal loans, rental applications and changing jobs. Our employee-first approach prevents identity fraud and protects employees and companies alike from crippling data breaches.


 


As an Operations Associate at Truework, you will play a key role in helping us deliver our verification product to our customers on a daily basis. Our operations team sits between our customers and back-end platform, playing a critical role in delivering a best-in-class experience to the hundreds of thousands of unique users our product and web application serves each month.


 


We are looking for motivated and independent thinkers with a strong interest in creating a culture of operational excellence. We value tenacious ambition and curiosity.


 


Additional Responsibilities will include:



  • Assist Truework team members in completing income and/or employment in a timely manner


  • Perform research on companies to facilitate SLA improvements


  • Organize and keep track of internal procedures to facilitate scale


  • Work with leadership to identify operational opportunities and define guidelines for execution



You may be a fit for this role if you:



  • Have experience in Human Resources (HR), Loan Processing, or have a familiarity with the income/employment verification process


  • Are a creative thinker, and can think outside of the box in the face of obstacles


  • Are highly disciplined, organized, and can juggle multiple moving pieces and details at once


  • Love thinking about process and how to improve it


  • Hold yourself to a high bar when it comes down to organization and efficiency.


  • Thrive in a fast paced, collaborative environment.


  • Prioritize security in your personal and professional lives. We handle sensitive personal data and put security above all else when making critical business decisions.



 



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Job Description


 The Development Business Operations Associate is responsible for the assistance in the clinical outsourcing of global Phase I-IV clinical trials in support of ancillary vendors, which may include clinical pharmacology, RTSM, eCOA, medical imaging and biometrics functions.



  • May also assist with other ad hoc projects in the Development Business Operations group (i.e., IT Security Assessments, MSA amendments)

  • Will assist in the entire life cycle of vendor selection, including RFI, RFP, vendor selection decision, contracting, monitoring performance, managing the change order process, and ensuring proper closeout of agreements

  • Will work with internal customers in the vendor bidding and proposal development (RFP creation and analysis) and may assist with vendor presentation preparation during the vendor bid defense meetings

  • Assists other Development Business Operations staff in resolving moderately complex issues relating to contract negotiation or management as related to ancillary vendor contracts and with the support of internal customers and the Legal department, assists in the contract negotiation process, especially with less complex, or low value contracts

  • Has excellent communication skills and is comfortable interacting with internal and external teams, such as, clinical operations, finance, legal, business conduct, vendor management and payments

  • Completes tasks and projects under minimal supervision and has the ability to managing competing priorities effectively and proficiently


Company Description

Rangam Consultants is an award winning company from the staffing fraternity. We are a multiple service provider in the Information Technology, Scientific, Engineering and administrative fields. We have a proven track record for successfully delivering mission critical consulting, support and recruiting services to various government and Fortune 500 clients.


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Job Description


We are on a mission to create a home maintenance service so simple to use that homeowners can just forget about it. We've built an exceptional team and have raised money from top-notch investors to make our vision a reality for homeowners of the world. The opportunity to take on a big role and have huge impact is very real. Our culture is collaborative, focused, and transparent.


Setter is making home improvement and maintenance effortless.


Operations Associates are critical in delivering the Setter experience to our customers. Our ops team is responsible for managing home improvement and maintenance projects from end to end on behalf of our clients. As an Operations Specialist, you'll own individual clients and their projects, ensuring we understand their needs, build appropriate project scopes, convey to clients that they can trust us with their homes, and coordinate logistics in a rapidly moving environment.


The role requires a unique combination of skills: customer centricity, detailed organization, the ability to build rapport through written and verbal communication, and the skill to manage multiple stakeholders. We have a culture of continuous improvement, so you'll be asked to take a critical eye towards the way we work, and challenge the status quo wherever you find opportunities for improvement.


We operate as a tightly knit SWAT team. Each member is expected to take ownership and responsibility for their work, but we're here to support one another when things get thorny. We take pride in the work we do, and we refuse to quit in the face of adversity.


Homeowners are (rightly so) protective of their homes and it requires a unique touch to ensure that our clients feel valued and fairly treated while also ensuring that we properly respect the Pros that are the face of Setter in the home.


As an Operations Associate you will be responsible for:



  • Owning home improvement and maintenance projects from end to end

  • Communicating with clients to discover their underlying needs behind their home service requests

  • Designing and pricing appropriate project scopes for client needs

  • Coordinating with Pros to find the right service provider for our client's needs

  • Managing project logistics between Pros and Homeowners

  • Ensuring that Pros are properly prepared for jobs. Sometimes small details can mean the difference between a 2 and 5 star experience, and this job requires an intense attention to detail

  • Communicating both in app (text) and often on the phone

  • Going over and above for our clients and Pros to let them know that we care (Ex: Sending gifts or cards)


What you'll bring to the Team:



  • A background in client operations (e.g., sales, customer service, customer success, field operations management, or service delivery)

  • Demonstrated track record of leadership and going above and beyond

  • Experience managing and coordinating projects or initiatives

  • A startup mindset - the ability to move fast in the face of uncertainty

  • Intense ownership - you're never comfortable passing something off as "someone else's problem"

  • Familiarity with home improvement, home maintenance, or a level of comfort working with tradespeople is considered an asset


While focusing on doing the right thing, we embrace an atmosphere of creativity, belonging, and fun. At our core we're passionate, overachieving team players who believe in: Gumption, focus, and nurture. Together we are building the cities of the future.


We are proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity and inclusion. If you are contacted for an interview and require accommodation during the interviewing process, please let us know.

#Sales #AccountManager #BusinessDeveloper #BusinessDevelopment #Coordination #CustomerSuccess #CustomerSupport



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Job Description



  • Demonstrated ability to manage Phase 1 clinical trials within designated program budgets and timelines is required

  • Demonstrated excellence in complex project management and effectively managing multiple projects/priorities is required

  • Proven ability to effectively communicate scientific, medical, and organizational concepts to internal and external customers

  • Contributes to Clinical Study Reports, INDs, NDAs and other clinical/regulatory/safety documents

  • May contribute to project team governance documents

  • Initiates continuous efforts in reviewing and identifying best practices among study teams and enforcing standardization among teams

  • Must think critically and creatively and be able to work independently to determine appropriate resources for resolution of complex problems

  • Must be able to solve complex problems and use highly developed independent judgment relating to national and international regulations, guidelines, investigator interactions and timelines

  • Excellent verbal, written, interpersonal skills and ability to lead multifunctional teams manage staff and mentor junior staff is required

  • Demonstrated understanding of pharmaceutical regulatory requirements and impact on development of clinical trials is required


Knowledge:


 



  • Excellent verbal, written, interpersonal skills, and ability to lead multifunctional teams ability to manage staff and mentor junior staff is required

  • Demonstrated understanding of pharmaceutical regulatory requirements and impact on development of clinical trials is required

  • Thorough knowledge and understanding of FDA and/or EMA Regulations (or relevant local regulations), ICH Guidelines, and GCPs governing the conduct of clinical trials and noninterventional studies

  • Proven ability for successful study implementation and completion

  • Ability to motivate teams and drive performance


Experience and Skills:

 



  • At least 8+ years of experience and a BS or BA in a relevant scientific discipline

  • At least 8+ years of relevant experience and a MS degree

  • At least 8+ years of experience and an RN (2 or 3 year certificate)


 


Company Description

Rangam Consultants is an award winning company from the staffing fraternity. We are a multiple service provider in the Information Technology, Scientific, Engineering and administrative fields. We have a proven track record for successfully delivering mission critical consulting, support and recruiting services to various government and Fortune 500 clients.


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Job Overview:

We have a unique opportunity for an Operations Manager to join our team in San Carlos, CA.  This site is a medical device contract research organization.  This role is involved in special projects involving important policy and strategic decisions to ensure and enhance successful operations of this facility. The manager of operations will also be responsible for key financial functions to this site. 

 

Covance’s work in developing new pharmaceutical solutions has an incredible impact on millions of lives worldwide.  Come join us & help us make a difference in improving health, improving lives for patients around the world.

Education/Qualifications:

BA or BS degree

Experience:

5 years of experience in the job discipline

2 years of experience in other professional roles


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Job Description


A San Francisco based start-up, EasyPost is revolutionizing the entire shipping, logistics and fulfillment process for companies. Founded in 2012 as the first RESTful API for shipping, EasyPost has thousands of customers shipping millions of packages each month. We're on a mission to remove the technical complexities of logistics so customers can get back to growing their businesses. 


Playing an important strategic role in the success of our growing company, Business Operations Associate, will partner closely with all teams to drive cross-functional operational decision-making. This is a foundational role that will require you to deliver objective analysis and execute on key initiatives to improve business and operational effectiveness and efficiency across the organization. 


Looking for an enthusiastic team member to drive day-to-day operations and customer success activities. In this role, you will be facilitating and streamlining operational procedures to ensure the efficiency and effectiveness of the EasyPost as a Carrier business unit. 


What You’ll Do



  • Report to Head of Business Operations

  • Ensure a seamless transition of project execution and results.

  • Collaborate to assist in providing business readiness 

  • Handle escalation of issues, coordinate key resources in the escalation process, and project manage the issue until its resolution.

  • Assist in developing and managing operational processes related to customer on-boarding, back-office activities, and support escalation.

  • Perform analysis to identify operational issues or areas for improvement


About You 



  • Analytical and process-oriented 

  • Enthusiastic to gain a strong understanding of business 

  • Highly collaborative with a team-first mindset; you can work effortlessly and effectively across all departments

  • Relentless focus on execution and results; you are able to assist in driving initiatives and projects

  • Energetic and motivated 


What We Offer



  • Competitive salary

  • Comprehensive medical, dental, and vision benefits

  • Flexible work schedule and paid time off  

  • The opportunity to make massive contributions at a fast growing start-up  

  • A great place to work with unlimited growth opportunities  


Please apply and we will contact you! 


Company Description

EasyPost is a start-up that provides a RESTful API for shipping. We allow users to buy postage labels, check rates, verify addresses, track shipments, and more with all of the major shipping companies, including USPS, UPS, and FedEx. Any online merchant can plug in our state of the art technology into their existing framework to provide a world class shipping experience for consumers. EasyPost has raised over $4 million in funding from Y Combinator, SV Angel, and CrunchFund.


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Job Description


 


Legal Policy Operations Agent


Duties: Please note that complete fluency in English and Hindi, Urdu, Korean, OR Russian? is required for the role.


Schedule: Could include, Monday-Friday and/or weekend coverage (Sunday-Thursday or Tuesday-Saturday schedule)


Who We Are:


The Trust & Safety (T&S) department are on the front lines of safety, speech, and policy issues that affect the Internet. We work to ensure user trust, protect user rights, and mitigate legal risk through policy definition, Terms of Service enforcement, and safety advocacy. We innovate, experiment, and move at a fast pace. We're a learning organization with a growth mindset, and we're always looking for ways to improve our policies and ourselves.


 


What You'll Do:


The Trust & Safety seeks a detail-oriented, dedicated person to join our Legal Policy team in San Francisco. Legal Policy is responsible for processing sensitive global legal requests, such as court orders or requests to remove content, from start to finish including document intake, logging, analysis, processing, and follow-up. If you're analytical, goal-oriented, focused, and have a knack for handling multiple tasks efficiently, apply today!


 


You will:



  • Handle global legal requests for content removal, helping to keep our legal process operations organized and on track

  • Be responsible for supporting your team in making sure requests are processed, tracked, and completed in an efficient and timely manner

  • Escalating unusual or sensitive requests to Legal Policy management, legal, or other stakeholders

  • Work closely with Legal Policy team members in San Francisco, Ireland, and Singapore on prioritizing requests appropriately

  • Serve on an on-call rotation, working closely with other members of Trust & Safety to provide timely responses to emergency requests from all over the world


Skills: 


You have:



  • Experience with high-volume legal document intake and processing

  • Excellent business judgment

  • Passion and enthusiasm for protecting freedom of expression and user privacy

  • Perseverance, determination, and grit

  • A collaborative and optimistic mindset


You are:



  • At ease with providing clear and concise responses to time-sensitive requests 

  • An excellent communicator, and will maintain open, thorough, and regular communication with teammates and cross-functional teams

  • Flexible and can adjust accordingly to ensure team efficiency and deliverables are met

  • Detail-oriented, organized, and able to prioritize tasks in a dynamic work environment even when they are sometimes monotonous

  • Able to spot anomalies or unusual patterns in requests you handle

  • A keen decision maker, self motivated, and a great teammate


 


You can:



  • Deliver consistent high-quality work

  • Manage your time and prioritize work effectively

  • Think strategically about challenging global issues


Requirements:



  • Complete fluency in English and at least: Hindi, Urdu, Korean, OR Russian

  • 1-3 years experience as a paralegal or at a tech company in a similar role


Schedule: Could include, Monday-Friday and/or weekend coverage (Sunday-Thursday or Tuesday-Saturday schedule)


 


Apply today! 


 



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