Jobs near Newport Beach, CA

“All Jobs” Newport Beach, CA
Jobs near Newport Beach, CA “All Jobs” Newport Beach, CA

Text "Hire Me Now" to (510) 849-6855 to apply!

HI, WE’RE BROADLY!

Our product enables local businesses to deliver a five-star customer experience. People have a better experience when the business is responsive, engaged, and customer-centric. By helping local businesses serve their customers better, we also help them thrive.

Our culture is diverse and inclusive and what we all have in common is that we find purpose in our work, we know our work has meaning, and we strive to learn from one another as we build Broadly together!

WHO ARE YOU?


  • You have 1-5 years' experience performing INSIDE sales

  • You have 6+ months' experience CLOSING

  • Bilingual a huge plus as we build a diverse employee & client population

WHAT’S THE JOB, REALLY?



  • Cold calling 100+ small businesses each workday

  • Setting and performing your own demos


  • Salesforce expertise

  • Pitching our value propositions via screen sharing

  • Excellent communication skills - no fear of the phone

  • Ability to effectively prioritize tasks and manage time within a fast-paced environment

  • We’re team-oriented. Our energy lands us deals, and each one of us contributes our own flair. This is not a remote position and we ask everyone to commit to being in the office Monday thru Friday, 8am - 5pm

  • Compensation: $100K OTE (50K base salary + 50K commission)

  • UNCAPPED COMMISSION. Sky’s the limit.

Text "Hire Me Now" to (510) 849-6855 to apply!

Benefits:


  • Flexible Time Off: We believe that a balance between work and life is essential to happiness and success, so work hard and take the time you need

  • Health Coverage: We offer competitive coverage plans for medical, dental and vision, because you’re worth it

  • Food: We serve catered lunch every week, host company get-togethers and stock the office with bountiful snacks

  • Fitness: Gym subsidy, commuter benefit

  • Travel: Ask us about our International Travel Stipend

  • Team Bonding: Team Outings, Regular Meet'n'Greets, Quarterly All Hands and more!

  • Equity: Yeah, you’ll be a stakeholder, we all are!

  • Compensation: $100K OTE (50K base salary + 50K commission)

  • UNCAPPED COMMISSION! 

Broadly is committed to providing and promoting equal opportunity for all employees and applicants. We comply fully with the spirit, as well as the letter, of all applicable local, state, and federal laws and regulations implementing the national objective of equal employment opportunity. Broadly does not discriminate in employment opportunities or practices on the basis of race, color, citizenship status, national origin, ancestry, gender, pregnancy, sexual orientation, gender identity, genetic information, age, religion, creed, physical or mental disability, marital or domestic partner status, veteran status, political or religious affiliations, height, weight, or any other characteristic protected by law. We value diversity and encourage all qualified candidates to apply.


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We are looking for a Salon Receptionist to act as the first point of contact for customers who visit our salon or contact us to learn about our beauty services. Salon Receptionist responsibilities include greeting customers upon their arrival, answering clients’ questions about services via phone, or in person and processing transactions. To be successful in this role, you should be highly organized and able to manage clients with grace, even during peak demand. Ultimately, you will help boost our reputation by building friendly, trusting relationships with customers.

Responsibilities


  • Warmly greet clients

  • Book and confirm appointments

  • Process transactions (cash and credit cards) and issue receipts

  • Offer beverages and chat with clients who are in the waiting area

  • Welcome walk-ins, answer questions about services and schedule appointments based on availability

  • Inform clients about new services and discounts

  • Maintain a tidy reception area

Skills


  • Proven work experience as a Salon Receptionist, Front Desk Representative or similar role

  • Familiarity with processing transactions

  • Excellent communication abilities (verbal and over the phone) with a customer service attitude

  • Solid organization and record-keeping skills

  • An ability to remain calm under stressful circumstances

If you are interested please come to the salon for open interviews anytime between 10am-3pm Tuesdays through Saturdays. Please bring your resume with you. You do not need to call to schedule an appointment. Thank you! 

CRISTOPHE SALON

315 E. Newport Center Dr. 

Newport Beach, CA 92660


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We are an online manufacturer sales representative and consulting company. We offer e-commerce solutions and specialize in  selling and marketing to online retailers. Our primary function is to  represent business owners and suppliers selling consumer retail goods  and to established their product offerings for sale to big box national  chain online retailers.  

We are currently looking for an E-Commerce Brand Associate to join our team. 

This is an administrative position NOT a sales position. 

In this role, you will:


  •  Manage, develop and maintain e-commerce relationships with key  retailers - HomeDepot.com, Lowes.com, Menards.com, Target.com,  Amazon.com, Wayfair.com, Overstock.com, BedBathBeyond.com, Walmart.com,  Houzz.com and many more

- Drive sales through the optimization of product assortment and category expansion

- Analyze current catalog and report on product and category trends, sales and margin

- Have a deep understanding of category, product and vendor performance


  • Suggest on site promotions while maintaining healthy margins

  • Help analyze and develop sales and marketing strategy.

  • Data entry; create and upload product data. 

Requirements:- Bachelor’s Degree preferred


  • Minimum 2 years of e-commerce account management experience 

  • Proven experience managing across various online channels

  • Strong computer skills

- Excellent analytical and excel skills

- Excellent verbal and written communication skills

- Strong negotiation and organizational skills


  • Ability to multi-task in a fast paced environment

- Agile and efficient. 


  • Capable of switching priorities based on company goals

  • Bilingual a plus: English/Chinese, English/Spanish, English/Korean, English/Vietnamese

  • Starts at $14.00+ per hour depending on exprience

http://crasinc.com/careers/ 


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Job Title: Administrative & Clerical Representative

Needed for Family-Owned Vocational School in Bellflower, CA  

Pay: Based on Experience!

Hours: Full-time; Flexible

Job Duties:

➢ Assistant to Bookkeeper - filing, organizing, matching credit cards, etc.

➢ Answer phones

➢ Responsible for greeting and assisting prospects and students

➢ Work with students and graduates files

➢ Available to represent the school at trade shows and meetings

➢ Varied clerical work

Qualifications for all positions:

➢ Computer Skills -- Microsoft Word; Microsoft Excel

➢ Professional Presentation/Appearance

➢ Compassionate/helpful attitude toward students

➢ Bilingual -- English & Spanish a plus

Contact: Please E-mail. DO NOT CALL OR FAX! Send resumes.

E-mail  with subject line. . . "CIT ADM-CLERICAL JOB FEB 2020"

Resumes will be accepted through Monday, February 10th at 12pm noon.

Qualified applicants will be invited for an interview.


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Katella Delicatessen-Restaurant-Bakery, Inc. is located in Orange County in the city of Los Alamitos. We are a popular neighborhood bakery and restaurant looking to add Bakery Sales Clerks to our team!! We feature an award-winning Bakery, Deli, full service Restaurant, and Food To Go.

The Bakery Sales Clerk is responsible to greet, sell, and provide superior customer service to each guest in a friendly and efficient manner. In addition, the Bakery Sales Clerk will handle their assigned duties including but not limited to: presenting bakery goods to customer, rotating baked goods, cleans bakery cases, balance cash register sales, according to Katella Bakery's expectations.

Must be able to work a flexible schedule including days, nights, weekends, and holidays

California Food Handler Card is required for all food service employees who prepare, store, serve food

Interested candidates should apply 


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SANTA FE IMPORTERS ITALIAN DELI

**** KITCHEN PREP COOK****

Must have California Food Handler's Card

This is a fast-pace environment that requires speed. Looking for energetic and upbeat people used to working at a quick pace. Must be friendly, engaging, and able to communicate clearly. Basic math skills required.

Requirements: Smart, conscientious, team-player with kitchen prep experience. The person in this position must be able to handle managing multiple tasks concurrently in a high pressure environment. Ability to follow recipes and be detail-oriented are imperative.

Responsibilities include

* KITCHEN ORGANIZATION AND ORDERING

* FOOD PREP

* CUSTOMER SERVICE

* CLEANING AND SANITATION

Hourly wage, sick pay, vacation, health insurance as well as other benefits. Day shift only. One weekend day required.

Lunch provided for employees working a full shift.

APPLICATIONS AVAILABLE AT 1401 Santa Fe Ave., Long Beach, CA 90813 or SEND US YOUR RESUME.

Santa Fe Importers Italian Deli is a SoCal institution. Two locations since 1947. Come join a great team of people.


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About us

L.A. Purification Products, Inc. has been in business since 1994 and has a A+ rating with the Better Business Bureau. We specialize in Hague Quality Water Systems that are 100% American made. They are the highest quality, most efficient and strongest warranted water systems in the world. Our dealership is expanding and we are looking for someone to work in a fun growing environment.

Job Summary

-Handle Inbound and outbound calls with prospective customers *These are Homeowners that will be calling you from direct mailers, Home Advisor, Angie's list, etc. Absolutely No unverified lists, No canvassing lists, No predictive dialer lists and NO selling*

-Set appointments for Sales Reps to perform a free water test and demonstration of our products.

-Document calls, keep track of follow ups and call to sets.

-Coordinate with sales reps and dispatch appointments.

-Training will be including.

Qualifications and skills

-Positive attitude

-Detail orientated

-Ability to multi-task.

-Learn and grow with the company

-The ability to work under pressure during a busy day, but also find ways to be productive during slow days

-Must be computer literate

-MUST be self motivated and LOVE to be on the phone

-One year in customer service a plus

-Must speak clear and proper English & Spanish!

-Must have reliable transportation

Requirements

*Starting Hourly pay: $14.00 + commission (Which would average making $20 plus an hour)

*Commission: Paid on pay period following install

*Schedule: Monday-Thursday 11:30am-8:00pm, and Friday or Saturday would be alternating with another employee those hours are Friday 11:30am-8:00pm and Saturday 9:00am-4:00pm.


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We're seeking a friendly and experienced front counter cashier at our Long Beach store, The ThickShake Factory to join our team. You'll be making lots of delicious milkshakes! If you're looking for a fun and exciting job opportunity, this is your place.

The position is part time with varied hours between 11:30 am to 11:30 pm Monday through Friday including weekends.

Duties include:

Opening and closing duties

Making milkshakes

Cleaning the store

Opening and closing register

Assist with inventory

Prepare delivery service orders (Postmates, Doordash, and Fivestars)

Able to be friendly and helpful with customers

Immediate availability

Please email us for an interview! We will be conducting interviews Monday and Tuesday.


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555 East Steakhouse is looking for talented Crew members to join the team!

Since 1984, 555 East in Long Beach has been one of Southern California's most talked-about prime steakhouses. With a menu that focuses on superior prime beef, an award-winning wine list, and a classic, yet comfortable ambiance, 555 East reflects the feel of a timeless American steakhouse. The high booth backs, low ceilings, and checkered floors give it a traditional supper club feel. 555 East is our first restaurant opened and continues to be one of our favorites!

 

The Back of House Supervisors support the management team in providing a friendly, helpful and knowledgeable kitchen crew that goes above and beyond at all times. Supervisors are part of a fun, fast paced environment and will have multiple responsibilities from guest interaction, to expediting orders, to hands on cooking. This position is a step before our Management Training and is an opportunity for you to learn the culinary business and grow your career.

 

What do we offer?

-Teamwork / Flexible Hours

-Education Reimbursement

-Generous Dining Discount!

-Professionalism

-Productive Environment

-Growth opportunity- great training and committed to promotion from within!

-Strong company culture

-Delicious food and a beautiful restaurant!

WE LOOK FORWARD TO MEETING YOU-APPLY TODAY


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New Wave Restaurant & Bar is a unique concept in Bellflower, California offering a casual entertainment environment based around an all 1980's theme while serving delicious food and the finest signature cocktails. Excellent guest service, popular entertainment, and an energetic atmosphere provide a unique experience to our guests. Décor, Food and Beverage menu items reflect the pop culture of the 1980's.

New Wave Restaurant & Bar is looking for an energetic team of individuals that would like to work in a very fun and fast-paced environment. We are currently hiring for our kitchen staff. Experience is preferred for all positions and references will be verified.

Kitchen cooks must have valid current Servsafe certification. Previous work experience, education, hobbies, and interests will be considered in selecting the right personalities and characters for these positions.

If you think you have what it takes to be a part of our team, please follow the guidelines below to express your interest in working for our establishment. Only honest and professional responses that completely follow the guidelines below will be considered.

Please respond to this ad via email with the following information:


  1. If you have a current resume please attach it as a PDF file. Please do not include your resume in the body of the email. Please be sure that your resume is current and all your information is up to date

  2. In the body of the email, please explain why YOU are the best candidate and why you want to work for our company

  3. In the subject line of the email, please name the position for which you are applying and your First & Last Name. (ie. Bartender – John Doe)

We look forward to hearing from you!


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Seal Beach YC Jr sailing foundation is looking for sailing coaches.

Our Spring program runs March 1st thru April 5th on Sundays

Our Summer program runs June 15 th for 6 weeks Monday thru Friday.

We are looking for coaches with Naples Sabot and laser experience that are great with kids

CPR certified

Good communication skills with Foundation staff and parents


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Looking for full time line cook, Must be hard working and have a positive attitude. We are a Baja style eatery specializing in chef driven tacos, Burritos, and cakes. we cook everything from scratch and source all local and organic ingredients when available. We are looking for a night time and weekend cook. weekday shifts would start right around 4 pm- close and open availability for weekends would be a plus. we're looking for someone with the potential to grow within the company while we are actively looking to open more locations.


  • full time

    -Spanish or bilingual speaking preffered

    -Night time position


  • hourly + tips


  • position available now !!!


compensation will be determined based on experience.

Please email with resume or experience so that we can schedule an interview immediately

If you want more information on our business please look up our yelp or our website

Looking for a full-time line chef, you must work hard and have a positive attitude. We are a Baja style restaurant that specializes in tacos, burritos and cakes guided by chef. We cook everything from scratch and obtain all local and organic ingredients when available. We are looking for a night and weekend cook. Shifts from Monday to Friday would begin around 4 pm, the availability nearby and open for weekends would be an advantage. We are looking for someone with the potential to grow within the company while actively seeking to open more locations.


  • Full time


  • Speak Spanish preferred -

    Night position


  • per hour + tips


  • position available now !!!


Compensation will be determined based on experience.

Send an email with your resume or experience so we can schedule an interview immediately.

If you would like more information about our business, see our help website


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Vino e Cucina, Long Beach, trattoria Italiana.

We are looking for a Chef/Chef trainer to supervise all aspects of creation, preparation and execution of traditional Italian cuisine specialties.

Chef will be in charge of managing education/training/evaluation of kitchen staff.

No traveling required

Working location in Long Beach

At least 5 years of experience as Chef and 2 years of trainer experience required

Experience in low-glycemic, gluten free, vegan, vegetarian alternative gourmet foods preparation

Italian language not required but a plus value

Please send your resume


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Job Title: Senior Admissions Director

Job Purpose

Our Campus Directors are strong, innovative and inspiring leaders who exhibit Growth Mindset and exhibit our company’s core values: Exude Energy & Optimism, Think & Act Creatively, Openly Collaborate & Communicate, Serve our Students, Families and each other.

The Campus Director is responsible for the operational, academic, and fiscal health of the campus.

The Campus Director is a key leadership role, with a strong talent for building and maintaining healthy schools.

*Compensation depending on experience and campus*

Duties and responsibilities


  • Builds a strong, cohesive team that lives the Futures values

  • Paints a compelling picture and ensures a unified vision for the team

  • Instills joy and fun into our mission

  • Carries our culture of embracing challenge, celebrating success and learning from failure

  • Empowers Campus team to successfully operate and grow great schools

  • Applies persistent creativity to complex problems

  • Maintains a high level of Campus team retention as a result of a dynamic and healthy culture

  • Finds, selects, and develops great leaders, staff and faculty

  • Recognizes rockstar skill sets and models behavior

  • Sets and expects clear, high standards

  • Provides ongoing training and professional development to the team

  • Addresses performance issues swiftly and fairly

  • Exhibits achievement of success through consistent and persistent effort with passion and drive (“work hard, play hard” philosophy)

  • Exceed all top line and bottom line targets

  • Ensure appropriate account management within the campus

  • Appropriately manage labor costs and staffing

  • Implement the Futures Way enrollment process including the world class campus tour and red carpet treatment of all families

  • Manage and drive our contact strategy to maximize lead to enrollment conversion

  • Effectively execute a solid community outreach and local marketing plan

  • Practice effective enrollment closing and follow up techniques

  • Build and foster relationships with local public and private educational institutions

  • Participate in marketing events on behalf of the school and company at large.

  • Develop relationships with local businesses, influencers, educators and specialists

  • Actively seek partnership opportunities with companies and educational institutions

  • Maintain a healthy and dynamic school culture amongst students, staff and families 

  • Ensure student programs and services are appropriately being offered on campus 

  • Observe and effectively evaluate teacher and administrative staff 

  • Ensure solid administrative practices and policies are being followed while providing world class customer service 


  • Build a solid foundation for strong educational practices 

  • Meet all requirements and maintain good standing with all of the Company’s creditors and class approvals, including but not limited to WASC, NWAC, NCAA and UC. Requirements include interim self-studies and any accreditation requirements. 

  • Partner with WASC coordinator to ensure proper accreditation for each campus within the region 

  • A solid foundation in educational best practices 

  • Knowledge of general CA education codes and requirements 


  • Ensure implementation of all Halstrom Education Department requirements and initiatives. 


  • Communicates with parents, students and staff to gain feedback and address concerns

  • Develops Campus teams that are masters at providing great service 

  • Generates strong referrals through high Net Promoter Scores and online review

  • Appropriately manage any student academic, social or behavioral issues in alignment with school policies and values. 

  • Addresses any and all customer service issues and empowers Campus teams to do the same 

Qualifications/Requirements

A minimum of 3-5 years managing program development and leadership experience in a school setting. Teaching experience (preferred). Experience with alternative or non-traditional education systems. Experience with middle and high school-aged students. Must have a great attitude and be a team player

Must have a valid drivers license. Must have reliable mode of transportation

Bachelors Degree (required), Masters Degree in Education or Business (preferred).

Proficiency with PowerPoint, Word, and Excel is required, Sales Force

This is a full-time, year round position, and will require evening and weekend hours. Heavy travel within the region will be required, with periodic travel outside the region requiring overnight stays. All candidates must possess the willingness to adapt to a hard working, rapidly growing, aggressive and dynamic company culture.


  • Past success in for-profit school environment

  • Optimism

  • Action & results oriented leader

  • Live the values and model, instill across culture


  • Culture carrier

  • Continued improvement of process and
service

  • Healthy culture for retention! Complex problem solving

  • Operates with growth mindset: learns from failures, seeks out feedback

  • Deliver on promise

  • Strong work ethic

  • High level of ingenuity

Working conditions

The physical environment requires the employee to work primarily in an office building. Occasionally, employees will work outside in the event of a field trip. May be requested to work overtime and weekends for special program events.

Direct reports/Relationships

Supervisory Skills/Requirements:


  • Manage Direct Reports

  • Develops/Manages Budget

  • Administering Company Policy

  • Recruiting/Staffing

  • Determines Work Assignments

  • Performance Planning

  • Training and Development Discipline/Employee Relations

Other Considerations:


  • Percent of Travel 20%

  • Access of Confidential Information

  • Handles Company Funds

  • Impact on Public Image

Internal: Campus Directors, Director of Enrollment, Director of Student Success, Campus Operations Coordinator, Parents/Guardians, Students, SVP Operations, SVP Education and Home Office staff

External: Public and private schools, local businesses, specialists, educators, government agencies and other community-based organizations

JOB DESCRIPTION ACKNOWLEDGMENT FORM

Upon review of the job description:

___I am able to perform the essential functions of the job.

___I am not able to perform the essential functions of the job without accommodations listed below____________________________________________________________.

___ I am not able to perform the essential functions of the job even with accommodations.

___I have received a copy of the job description and understand the requirements of the job.

This information indicates the general nature and level of work performed by an employee in this role. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this role. This description supersedes any previous or undated descriptions for this role. Management has the right to add or change the duties of the position at any time with or without notice. Additionally, specific employer provided training and updating of procedures, as deemed necessary should be an ongoing responsibility of the employee


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Long Beach Marine Institute will be hiring part-time, seasonal staff for our Catalina Island Marine Science Camp program.

If you enjoy the island life and have experience kayaking, snorkeling and hiking, and would like to share your enthusiasm with youth, please apply! Successful candidates will have experience working with youth or youth groups, have a background in science, a passion for the marine environment and a strong sense of responsibility. A college degree is strongly preferred.

Our full-time professional staff will train you to be the best outdoor education specialist around. The position responsibilities include managing and instructing up to 25 students ranging in age from 10 to 18, camp program support duties, and maintaining a good relationship with teachers and chaperones. You must submit to a complete background check to qualify. We will only hire those of strong moral character with whom children will be safe and secure.

Catalina Camps begin in March and end in mid-June. You must be available to stay overnight at the island any days between Monday through Friday and possibly some weekends. All transportation and meals are provided. Exceptional staff will be considered for Summer program staff (in Long Beach).

Please visit our website for program details

Fax or email your cover letter and resume to:

Emily Wood

C/O LBMI

6475 E. Pacific Coast Hwy. #281

Long Beach, CA 90803

(562) 431-7156

FAX: (562) 431-7156

 


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Pizza Maker/ Beverage Counter

EVENING SHIFTS!

IMMEDIATE OPENING!

Monday 5-10 Beverage Counter

Wednesday 5-9 Pizza Maker

Thursday5-10 Pizza Maker

Friday 5-9 Beverage Counter

MUST BE AT LEAST 21 YEARS OLD FOR THIS POSITION!

We are a family owned business and are looking for candidates at least 18 years old. We would like experience, but will train the right person. Come join our family. The position is available immediately. We look forward to meeting you.

Judy and Steve

Please TEXT ONLY with your resume. 951 233 8603

Address… 4115 Paramount Blvd., Lakewood, CA 90712


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We are seeking a FULL TIME customer service representative (CSR/receptionist) for our large, fast paced, high volume, automotive service center.

CALL OR TEXT: SANDRA AT (949) 396-2385

Responsibilities include:

Greet customers as they arrive in a pleasant and professional manner assisting them as needed

Complete check in paperwork for vehicles being dropped off for repair work

Answer incoming phone calls in a prompt, polite and professional manner

Establish and maintain good working relationships with customers to encourage repeat and referral business

Screen calls, answer questions, direct call to the correct person, and/or obtain enough information to allow for follow-up

Pre-closing Repair Order file prior to Vehicle delivery - accurate costing analysis, compliance, following SOPs

Tracking and following up with assignments received from our many referral accounts

Daily Accounts receivable follow up and monthly Vendor payments

Schedule and track customer appointments

Requirements:

Must be able to pass pre-employment test such as background check.

Must have at least 2 years of Customer Service experience, Invoices/statements, and familiar with Accounts Receivable

Please submit resume to apply for this opportunity.


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San Pedro Fish Market, Long Beach is looking for experienced line, grill and prep cooks for our newly expanded casual dining restaurant set on the beautiful and bustling Alamitos Bay.

Cooks are responsible to clean and prep food, prepare meals per our SPFM recipes and work to attain the highest level of quality for our guests. Any member of the kitchen staff should enjoy working in a busy restaurant environment with the capacity to take and follow direction and multi-task efficiently.

Apply today: 

RESPONSIBILITIES

Measure, assemble and properly cook ingredients for our menu items.

Prepare components of each dish on our menu using our established SPFM recipes.

Have an established knowledge of a variety of seafood tastes and textures.

Ability to scale, gut, fillet and portion seafood minimizing waste.

Memorize and utilize our serving portion sizes and all basic meal prep procedures used in the

kitchen.

Review all food orders paying attention to all modifications and following SPFM recipe.

Notify Kitchen Manager of any quality issues or concerns as it relates to any food product or recipe

ingredient.

Ability to take direction from multiple departments to ensure ultimate guest satisfaction.

Monitor product freshness and rotate product based on established procedures; label, date and

rotate (FIFO).

Properly store items at appropriate temperatures.

Organize refrigerators, freezers, walk in and dry storage along with work station throughout the

shift.

Restock kitchen as needed.

Ensure food prep area and kitchen are clean and sanitized at the end of your shift.

Perform opening, closing and side work ensuring that the opening and closing checklists are

accurately and efficiently completed.

Adhere to all safety and sanitation procedures.

Other duties as assigned by management.

SKILLS & QUALIFICATIONS

Minimum of one year of experience in a restaurant kitchen.

Strong knowledge of proper food safety/handling procedures.

Working knowledge of commercial cooking equipment.

Comfortable working within a team in a fast-paced kitchen environment.

Must be able to work in a kitchen environment that may involve exposure to extreme heat or cold.

Ability to carry loads up to 50 lbs.

Ability to stand for 8-10 hour shifts.

Flexibility to work nights, weekends, holidays and overtime.

Current Food Handler’s Card is mandatory and must be maintained.

Full and Part Time positions are available.

San Pedro Fish Market is an equal opportunity employer.


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Rose Park Roasters is looking to fill a combined Prep / Line Cook position. It's potentially a full time position depending on availability (30-40 hours weekly) with flexible opening and/or closing shifts, all between the hours of 6am-5pm. Line Cook or Prep Cook experience is required. Sunday and Wednesday availability is required.

We are a local craft coffee roaster with two locations in Long Beach. This Line / Prep Cook position is for our downtown Long Beach location at 800 Pine Ave where we serve breakfast/lunch menu from an open kitchen using seasonal ingredients and making every element of the menu from scratch, which means you will have the opportunity to learn or use techniques that are not common in many kitchens: fermenting kimchi and other things, making mustard, making lots of emulsions, smoking foods on a small scale, baking off pastries, making biscuits, etc. We are a small team and you will be working right alongside the owners. Because of our small team size and the labor intensity of making everything in-house, it's a challenging position that requires excellent time management, willingness to work really hard, and a hunger to be held to very high standard. Everyone multi-tasks to handle the line, dishes, running food out, bussing tables, and handling anything that needs to be handled during a shift. We are also an all-electric kitchen, cooking almost everything on a few induction burners, an oven, and a couple Anova's. There's no hood or fryer. If that sounds like a fun challenge and if you're excited about elevated, seasonal cafe food, enjoy working hard, are good at communicating with customers and co-workers, and want to help us contribute to an increasingly creative culinary scene in Long Beach, please apply! We believe very deeply in what we're trying build.

Email us with any questions. Or to apply, email your resume, weekly availability, and contact info.

Starting rate is generally $12/hr (minimum wage) plus $3.50/hr in shared tips (FOH and BOH share all tips equally). But the base rate is negotiable depending on experience and skill sets. We guarantee that your total compensation including tips will be $15/hr or higher.

We are an equal opportunity employer.


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Overview

If you are a highly motivated individual with an active credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products.  You will advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers.  You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

Responsibilities



  • This is a seasonal, virtual, customer-facing role; you will be using our state of the art video communication software (SmartLook) to interact with customers 

  • Help TurboTax customers who are working on their tax return with 1) tax advice, including return preparation and signature when required, 2) product/software inquiries, and 3) tax calculations

  • Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep knowledge and expertise in the field of tax preparation

  • Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language

  • Apply defined practices, procedures, and company policies to troubleshoot and resolve tax advice and preparation customer inquiries

  • Document customer interactions

Qualifications


  • Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws

  • Must possess active PTIN (Preparer Tax Identification Number)

  • 3 or more years of recent experience preparing federal and state individual 1040 tax returns for clients/customers, using commercial tax preparation software

  • Professional Circular 230 judgement

  • Audit experience a plus (IRS and state tax authorities)

  • Proficient with technology; solid knowledge of computer operations and software

  • Must have (or be willing to obtain) a dedicated internet connection and landline phone 

  • Strong customer service skills - ability to interact with customers through video and audio tools in a way that is professional, friendly and reassuring

  • Excellent verbal and written communication skills

  • Ability to work in a fast-paced environment with minimal supervision

  • Critical thinking, problem solving, and determination

  • Bilingual (English/Spanish) communication skills (written & spoken) a plus

 

 

For internal use: tst


See full job description

Overview

If you are a highly motivated individual with an active credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products.  You will advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers.  You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

Responsibilities



  • This is a seasonal, virtual, customer-facing role; you will be using our state of the art video communication software (SmartLook) to interact with customers 

  • Help TurboTax customers who are working on their tax return with 1) tax advice, including return preparation and signature when required, 2) product/software inquiries, and 3) tax calculations

  • Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep knowledge and expertise in the field of tax preparation

  • Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language

  • Apply defined practices, procedures, and company policies to troubleshoot and resolve tax advice and preparation customer inquiries

  • Document customer interactions

Qualifications


  • Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws

  • Must possess active PTIN (Preparer Tax Identification Number)

  • 3 or more years of recent experience preparing federal and state individual 1040 tax returns for clients/customers, using commercial tax preparation software

  • Professional Circular 230 judgement

  • Audit experience a plus (IRS and state tax authorities)

  • Proficient with technology; solid knowledge of computer operations and software

  • Must have (or be willing to obtain) a dedicated internet connection and landline phone 

  • Strong customer service skills - ability to interact with customers through video and audio tools in a way that is professional, friendly and reassuring

  • Excellent verbal and written communication skills

  • Ability to work in a fast-paced environment with minimal supervision

  • Critical thinking, problem solving, and determination

  • Bilingual (English/Spanish) communication skills (written & spoken) a plus

 

 

For internal use: tst


See full job description

Overview

If you are a highly motivated individual with an active credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products.  You will advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers.  You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

Responsibilities



  • This is a seasonal, virtual, customer-facing role; you will be using our state of the art video communication software (SmartLook) to interact with customers 

  • Help TurboTax customers who are working on their tax return with 1) tax advice, including return preparation and signature when required, 2) product/software inquiries, and 3) tax calculations

  • Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep knowledge and expertise in the field of tax preparation

  • Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language

  • Apply defined practices, procedures, and company policies to troubleshoot and resolve tax advice and preparation customer inquiries

  • Document customer interactions

Qualifications


  • Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws

  • Must possess active PTIN (Preparer Tax Identification Number)

  • 3 or more years of recent experience preparing federal and state individual 1040 tax returns for clients/customers, using commercial tax preparation software

  • Professional Circular 230 judgement

  • Audit experience a plus (IRS and state tax authorities)

  • Proficient with technology; solid knowledge of computer operations and software

  • Must have (or be willing to obtain) a dedicated internet connection and landline phone 

  • Strong customer service skills - ability to interact with customers through video and audio tools in a way that is professional, friendly and reassuring

  • Excellent verbal and written communication skills

  • Ability to work in a fast-paced environment with minimal supervision

  • Critical thinking, problem solving, and determination

  • Bilingual (English/Spanish) communication skills (written & spoken) a plus

 

 

For internal use: tst


See full job description

Overview

If you are a highly motivated individual with an active credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products.  You will advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers.  You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

Responsibilities



  • This is a seasonal, virtual, customer-facing role; you will be using our state of the art video communication software (SmartLook) to interact with customers 

  • Help TurboTax customers who are working on their tax return with 1) tax advice, including return preparation and signature when required, 2) product/software inquiries, and 3) tax calculations

  • Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep knowledge and expertise in the field of tax preparation

  • Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language

  • Apply defined practices, procedures, and company policies to troubleshoot and resolve tax advice and preparation customer inquiries

  • Document customer interactions

Qualifications


  • Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws

  • Must possess active PTIN (Preparer Tax Identification Number)

  • 3 or more years of recent experience preparing federal and state individual 1040 tax returns for clients/customers, using commercial tax preparation software

  • Professional Circular 230 judgement

  • Audit experience a plus (IRS and state tax authorities)

  • Proficient with technology; solid knowledge of computer operations and software

  • Must have (or be willing to obtain) a dedicated internet connection and landline phone 

  • Strong customer service skills - ability to interact with customers through video and audio tools in a way that is professional, friendly and reassuring

  • Excellent verbal and written communication skills

  • Ability to work in a fast-paced environment with minimal supervision

  • Critical thinking, problem solving, and determination

  • Bilingual (English/Spanish) communication skills (written & spoken) a plus

 

 

For internal use: tst


See full job description

Overview

If you are a highly motivated individual with an active credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products.  You will advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers.  You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

Responsibilities



  • This is a seasonal, virtual, customer-facing role; you will be using our state of the art video communication software (SmartLook) to interact with customers 

  • Help TurboTax customers who are working on their tax return with 1) tax advice, including return preparation and signature when required, 2) product/software inquiries, and 3) tax calculations

  • Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep knowledge and expertise in the field of tax preparation

  • Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language

  • Apply defined practices, procedures, and company policies to troubleshoot and resolve tax advice and preparation customer inquiries

  • Document customer interactions

Qualifications


  • Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws

  • Must possess active PTIN (Preparer Tax Identification Number)

  • 3 or more years of recent experience preparing federal and state individual 1040 tax returns for clients/customers, using commercial tax preparation software

  • Professional Circular 230 judgement

  • Audit experience a plus (IRS and state tax authorities)

  • Proficient with technology; solid knowledge of computer operations and software

  • Must have (or be willing to obtain) a dedicated internet connection and landline phone 

  • Strong customer service skills - ability to interact with customers through video and audio tools in a way that is professional, friendly and reassuring

  • Excellent verbal and written communication skills

  • Ability to work in a fast-paced environment with minimal supervision

  • Critical thinking, problem solving, and determination

  • Bilingual (English/Spanish) communication skills (written & spoken) a plus

 

 

For internal use: tst


See full job description

Overview

Join Our Virtual Tax Network!

At Intuit, our mission is to power prosperity around the world. Tax experts support that mission to our TurboTax customers by: providing valuable guidance, instilling trust and confidence, and building relationships with clients, all while using state of the art tools and technology. We are hiring credentialed tax experts (CPA/EA/Practicing Attorney) to join the largest virtual tax network in the world.  Your strength as a tax professional will allow you to empower and educate people so that they can lead better lives, and get one step closer to financial freedom. As a virtual employee, you can decide whether you prefer to work from your home or your office, and flexible scheduling means you have a variety of shifts to choose from!

We are changing the way that people do their taxes, and providing world-class support from experts across the United States.  The way that we support our customers is changing, and we want you to be a part of it! Our tax experts are agile; continually learning, working, and providing guidance in new and exciting ways.  

Responsibilities


  • This is a seasonal, virtual, customer-facing role; you will be using our state of the art video communication software (SmartLook) to interact with customers

  • Help TurboTax customers who are working on their tax return with 1) tax advice, including return preparation and signature when required, 2) product/software inquiries, and 3) tax calculations

  • Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep knowledge and expertise in the field of tax preparation

  • Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language

  • Apply defined practices, procedures, and company policies to troubleshoot and resolve tax advice and preparation customer inquiries

  • Document customer interactions

Qualifications


  • Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws

  • Must possess active PTIN (Preparer Tax Identification Number)

  • 3 or more years of recent experience preparing federal and state individual 1040 tax returns for clients/customers, using commercial tax preparation software

  • Professional Circular 230 judgement

  • Audit experience a plus (IRS and state tax authorities)

  • Proficient with technology; solid knowledge of computer operations and software

  • Must have (or be willing to obtain) a dedicated internet connection and landline phone 

  • Strong customer service skills - ability to interact with customers through video and audio tools in a way that is professional, friendly and reassuring

  • Excellent verbal and written communication skills

  • Ability to work in a fast-paced environment with minimal supervision

  • Critical thinking, problem solving, and determination

  • Bilingual (English/Spanish) communication skills (written & spoken) a plus

 

For internal use: tst


See full job description

Overview

Join Our Virtual Tax Network!

At Intuit, our mission is to power prosperity around the world. Tax experts support that mission to our TurboTax customers by: providing valuable guidance, instilling trust and confidence, and building relationships with clients, all while using state of the art tools and technology. We are hiring credentialed tax experts (CPA/EA/Practicing Attorney) to join the largest virtual tax network in the world.  Your strength as a tax professional will allow you to empower and educate people so that they can lead better lives, and get one step closer to financial freedom. As a virtual employee, you can decide whether you prefer to work from your home or your office, and flexible scheduling means you have a variety of shifts to choose from!

We are changing the way that people do their taxes, and providing world-class support from experts across the United States.  The way that we support our customers is changing, and we want you to be a part of it! Our tax experts are agile; continually learning, working, and providing guidance in new and exciting ways.  

Responsibilities


  • This is a seasonal, virtual, customer-facing role; you will be using our state of the art video communication software (SmartLook) to interact with customers

  • Help TurboTax customers who are working on their tax return with 1) tax advice, including return preparation and signature when required, 2) product/software inquiries, and 3) tax calculations

  • Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep knowledge and expertise in the field of tax preparation

  • Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language

  • Apply defined practices, procedures, and company policies to troubleshoot and resolve tax advice and preparation customer inquiries

  • Document customer interactions

Qualifications


  • Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws

  • Must possess active PTIN (Preparer Tax Identification Number)

  • 3 or more years of recent experience preparing federal and state individual 1040 tax returns for clients/customers, using commercial tax preparation software

  • Professional Circular 230 judgement

  • Audit experience a plus (IRS and state tax authorities)

  • Proficient with technology; solid knowledge of computer operations and software

  • Must have (or be willing to obtain) a dedicated internet connection and landline phone 

  • Strong customer service skills - ability to interact with customers through video and audio tools in a way that is professional, friendly and reassuring

  • Excellent verbal and written communication skills

  • Ability to work in a fast-paced environment with minimal supervision

  • Critical thinking, problem solving, and determination

  • Bilingual (English/Spanish) communication skills (written & spoken) a plus

 

For internal use: tst


See full job description

Overview

If you are a highly motivated individual with an active credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products.  You will advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers.  You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

Responsibilities



  • This is a seasonal, virtual, customer-facing role; you will be using our state of the art video communication software (SmartLook) to interact with customers 

  • Help TurboTax customers who are working on their tax return with 1) tax advice, including return preparation and signature when required, 2) product/software inquiries, and 3) tax calculations

  • Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep knowledge and expertise in the field of tax preparation

  • Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language

  • Apply defined practices, procedures, and company policies to troubleshoot and resolve tax advice and preparation customer inquiries

  • Document customer interactions

Qualifications


  • Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws

  • Must possess active PTIN (Preparer Tax Identification Number)

  • 3 or more years of recent experience preparing federal and state individual 1040 tax returns for clients/customers, using commercial tax preparation software

  • Professional Circular 230 judgement

  • Audit experience a plus (IRS and state tax authorities)

  • Proficient with technology; solid knowledge of computer operations and software

  • Must have (or be willing to obtain) a dedicated internet connection and landline phone 

  • Strong customer service skills - ability to interact with customers through video and audio tools in a way that is professional, friendly and reassuring

  • Excellent verbal and written communication skills

  • Ability to work in a fast-paced environment with minimal supervision

  • Critical thinking, problem solving, and determination

  • Bilingual (English/Spanish) communication skills (written & spoken) a plus

 

 

For internal use: tst


See full job description

Overview

If you are a highly motivated individual with an active credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products.  You will advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers.  You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

Responsibilities



  • This is a seasonal, virtual, customer-facing role; you will be using our state of the art video communication software (SmartLook) to interact with customers 

  • Help TurboTax customers who are working on their tax return with 1) tax advice, including return preparation and signature when required, 2) product/software inquiries, and 3) tax calculations

  • Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep knowledge and expertise in the field of tax preparation

  • Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language

  • Apply defined practices, procedures, and company policies to troubleshoot and resolve tax advice and preparation customer inquiries

  • Document customer interactions

Qualifications


  • Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws

  • Must possess active PTIN (Preparer Tax Identification Number)

  • 3 or more years of recent experience preparing federal and state individual 1040 tax returns for clients/customers, using commercial tax preparation software

  • Professional Circular 230 judgement

  • Audit experience a plus (IRS and state tax authorities)

  • Proficient with technology; solid knowledge of computer operations and software

  • Must have (or be willing to obtain) a dedicated internet connection and landline phone 

  • Strong customer service skills - ability to interact with customers through video and audio tools in a way that is professional, friendly and reassuring

  • Excellent verbal and written communication skills

  • Ability to work in a fast-paced environment with minimal supervision

  • Critical thinking, problem solving, and determination

  • Bilingual (English/Spanish) communication skills (written & spoken) a plus

 

 

For internal use: tst


See full job description

Overview

If you are a highly motivated individual with an active credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products.  You will advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers.  You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

Responsibilities



  • This is a seasonal, virtual, customer-facing role; you will be using our state of the art video communication software (SmartLook) to interact with customers 

  • Help TurboTax customers who are working on their tax return with 1) tax advice, including return preparation and signature when required, 2) product/software inquiries, and 3) tax calculations

  • Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep knowledge and expertise in the field of tax preparation

  • Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language

  • Apply defined practices, procedures, and company policies to troubleshoot and resolve tax advice and preparation customer inquiries

  • Document customer interactions

Qualifications


  • Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws

  • Must possess active PTIN (Preparer Tax Identification Number)

  • 3 or more years of recent experience preparing federal and state individual 1040 tax returns for clients/customers, using commercial tax preparation software

  • Professional Circular 230 judgement

  • Audit experience a plus (IRS and state tax authorities)

  • Proficient with technology; solid knowledge of computer operations and software

  • Must have (or be willing to obtain) a dedicated internet connection and landline phone 

  • Strong customer service skills - ability to interact with customers through video and audio tools in a way that is professional, friendly and reassuring

  • Excellent verbal and written communication skills

  • Ability to work in a fast-paced environment with minimal supervision

  • Critical thinking, problem solving, and determination

  • Bilingual (English/Spanish) communication skills (written & spoken) a plus

 

 

For internal use: tst


See full job description

Overview

If you are a highly motivated individual with an active credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products.  You will advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers.  You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

Responsibilities



  • This is a seasonal, virtual, customer-facing role; you will be using our state of the art video communication software (SmartLook) to interact with customers 

  • Help TurboTax customers who are working on their tax return with 1) tax advice, including return preparation and signature when required, 2) product/software inquiries, and 3) tax calculations

  • Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep knowledge and expertise in the field of tax preparation

  • Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language

  • Apply defined practices, procedures, and company policies to troubleshoot and resolve tax advice and preparation customer inquiries

  • Document customer interactions

Qualifications


  • Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws

  • Must possess active PTIN (Preparer Tax Identification Number)

  • 3 or more years of recent experience preparing federal and state individual 1040 tax returns for clients/customers, using commercial tax preparation software

  • Professional Circular 230 judgement

  • Audit experience a plus (IRS and state tax authorities)

  • Proficient with technology; solid knowledge of computer operations and software

  • Must have (or be willing to obtain) a dedicated internet connection and landline phone 

  • Strong customer service skills - ability to interact with customers through video and audio tools in a way that is professional, friendly and reassuring

  • Excellent verbal and written communication skills

  • Ability to work in a fast-paced environment with minimal supervision

  • Critical thinking, problem solving, and determination

  • Bilingual (English/Spanish) communication skills (written & spoken) a plus

 

 

For internal use: tst


See full job description

Overview

If you are a highly motivated individual with an active credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products.  You will advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers.  You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

Responsibilities



  • This is a seasonal, virtual, customer-facing role; you will be using our state of the art video communication software (SmartLook) to interact with customers 

  • Help TurboTax customers who are working on their tax return with 1) tax advice, including return preparation and signature when required, 2) product/software inquiries, and 3) tax calculations

  • Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep knowledge and expertise in the field of tax preparation

  • Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language

  • Apply defined practices, procedures, and company policies to troubleshoot and resolve tax advice and preparation customer inquiries

  • Document customer interactions

Qualifications


  • Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws

  • Must possess active PTIN (Preparer Tax Identification Number)

  • 3 or more years of recent experience preparing federal and state individual 1040 tax returns for clients/customers, using commercial tax preparation software

  • Professional Circular 230 judgement

  • Audit experience a plus (IRS and state tax authorities)

  • Proficient with technology; solid knowledge of computer operations and software

  • Must have (or be willing to obtain) a dedicated internet connection and landline phone 

  • Strong customer service skills - ability to interact with customers through video and audio tools in a way that is professional, friendly and reassuring

  • Excellent verbal and written communication skills

  • Ability to work in a fast-paced environment with minimal supervision

  • Critical thinking, problem solving, and determination

  • Bilingual (English/Spanish) communication skills (written & spoken) a plus

 

 

For internal use: tst


See full job description
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