Jobs near San Ramon, CA

“All Jobs” San Ramon, CA
Jobs near San Ramon, CA “All Jobs” San Ramon, CA

Who We Are: 

CVHCare (Compassionate Visionary Health Care) is a thriving home health company, where passion and team spirit are nurtured and rewarded. Now celebrating our 15th anniversary, we are a stable and growing company. Discover an exciting and rewarding career with a supportive team environment.

Title: I.T. Facilities & Logistics Coordinator

Schedule: Full Time – 40 hours per week. Monday through Friday.

Location: Corporate Office in San Ramon, CA

Position Summary: 

This is an entry level opportunity for a college graduate with a strong interest in Logistics, Information Technology and Facilities (LIFT). The individual will gain technical support (I.T.) skills and knowledge on the job and will have responsibilities revolving around logistics and facilities. Works directly with Department Director of LIFT.

Candidate Screening: 

Viable candidate will be required to complete a standardized on-line assessment (on site in San Ramon) prior to interview.

Education & Experience:


  • College Degree.

  • 1-2 years in an information technology-related position. Minimum Qualifications: (Please Note: Candidates not meeting minimum requirements will not be contacted by Human Resources)

  • Possess exceptional customer service skills, strong interpersonal and communication skills.

  • Experience using Microsoft Office and GSuite applications.

  • Prior experience in handling logistics or facilities is a plus.

  • Must be able to learn and work quickly. Key Responsibilities:

  • Logistics

  • Manage inventory of company equipment, including computers, laptops, phones, medical equipment and clinical supplies

  • Manage process for issuing equipment to new employees and restocking for returned equipment.

  • May require shipping items through UPS, USPS or FedEx.

  • Assist with freight delivery/ receiving which may include handling large packages/ boxes.

  • Assistance with Meetings: Room prep, Audio/Visual equipment set up, food and drinks

  • Assistance with Company Events: Event prep, catering, entertainment.

  • Assist with office moves and set up.

  • Information Technology

  • Basic Network Administration

  • Basic Desktop support for Windows and Mac

  • Phones and voicemail administration

  • Escalate support requests to the appropriate internal resources or third party support vendor

  • Document queries in the ticketing system. Log support requests and document outcomes.

  • Create and set up accounts for New Employees.

  • Mobile device set up for new employees including installing and configuring apps.

  • Facilities

  • Deliver equipment or large packages within corporate office or between agencies.

  • Minor facility repairs – lights, sensors etc.

  • Manage facilities vendors when onsite.

  • Mount whiteboards, bulletin boards, TVs as required.

  • Assist with furniture moves.

  • Special projects as needed The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job related tasks other than those stated in this description.

To Apply: Respond to this post, including a copy of your resume.

More Information: Contact our Human Resources team at 510-690-1930, or visit our website

EEOC: We are proud to be an equal opportunity workplace, and an affirmative action employer.


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HI, WE’RE BROADLY!

Our product enables local businesses to deliver a five-star customer experience. People have a better experience when the business is responsive, engaged, and customer-centric. By helping local businesses serve their customers better, we also help them thrive!

WHO ARE YOU?

A highly motivated, problem solver with strong Windows operating systems technical skills to join our Integration Support Team!

You possess well-developed technical skills and a strong attention-to-detail. You have a thorough knowledge of Broadly’s product (and services) and be able to describe its functions, features and details to customers. Integration Support Specialists must multi-task across systems and applications, analyze, isolate and resolve a variety of technical integration issues and can comfortably navigate various technical environments (e.g. Windows, Zapier, Postman/cURL, Salesforce, Github).

WHAT’S THE JOB, REALLY?

The Integration Support Specialist provides world-class technical support for Broadly’s small (and medium sized) business customers. This role ensures seamless automated experiences between Broadly and its customers, ensuring connectivity and productivity, delivering optimal value to Broadly’s customers. This role develops, manages, oversees and supports the business system integrations utilized by Broadly and its valued customers.

As Broadly’s Integrations SME (subject-matter expert), the Integration Support Specialist provides cross-functional assistance bridging the gap between Integrations Engineering, Product, Customer Success, Sales and Broadly’s customers. He/she provides Tier-1 and Tier-2 level assistance for all integration related questions and issues.

The Integration Support Specialist’s primary responsibilities are:


  • Providing world-class technical support to assist Broadly’s customers with integrations.

  • Diagnosing, troubleshooting, and resolving integration questions, issues and other requests.

  • Performing advanced business system integrations (Native, 3rd party, Zapier, etc.).

  • Coordinating efforts to research, develop and administer new business system integrations.

  • Work closely with Broadly Integrations Engineering team to develop and test new business system integrations and enhancements

  • Communicate directly with beta customers to gather requirements and test business system integrations

  • Driving product adoption, success, and satisfaction with every email or phone call.

  • Proactively monitor and resolve broken integrations for “at-risk” integrated customers.

  • Notify and train Sales & Success departments on updates related to integrations.

  • Updating internal and external training materials on Integrations.

The minimum, primary skills, qualities, characteristics and experience necessary to meet this position’s outcomes are:


  • Technical - have strong working knowledge of the Windows operating system environment, including Windows registry, Event Scheduler and Event Viewer and the ability to diagnose issues and research and apply solutions. Also must have working knowledge of basic SQL and relational databases

  • Proactive - recognizes & addresses needs before they arise

  • Committed to confidentiality - can be trusted with highly sensitive and confidential information, default conduct exemplifies integrity

  • Attention-to-detail : must be meticulous with data, systems and customer information

  • Vocal : must communicate directly and frequently with affiliated parties

The preferred skills, qualities, characteristics and experience include:


  • Understanding of internet communication concepts such as HTTP/HTTPS, REST, Webhooks and FTP

  • Salesforce

  • Zapier

  • Webhook zap (Setting up, monitoring)

  • Code zap (Javascript/Python)

  • C#

  • Able to read and comprehend code for documentation

  • Able to make minor edits to fix bugs

  • Able to implement new features (nice to have)

  • Javascript

  • Able to read and comprehend code to answer questions about codebase

  • Git/Github

  • Open/Manage tickets

  • Open PRs for edited code

  • Code Reviews for PRs

Benefits:


  • Flexible Time Off: We believe that a balance between work and life is essential to happiness and success, so work hard and take the time you need

  • Health Coverage: We offer competitive coverage plans for medical, dental and vision, because you’re worth it

  • Food: We serve catered lunch every week, gather for company happy hours and stock the office with bountiful snacks

  • Wellness: mental & physical health is a priority

  • Travel: Ask us about our International Travel Stipend!

  • Team Bonding: Regular Meet'n'Greets, All Hands and more!

  • Equity: Yeah, you’ll be a stakeholder, we all are!

  • Compensation: Salary, Bonus and Equity DOE

Broadly is committed to providing and promoting equal opportunity for all employees and applicants. We comply fully with the spirit, as well as the letter, of all applicable local, state, and federal laws and regulations implementing the national objective of equal employment opportunity. Broadly does not discriminate in employment opportunities or practices on the basis of race, color, citizenship status, national origin, ancestry, gender, pregnancy, sexual orientation, gender identity, genetic information, age, religion, creed, physical or mental disability, marital or domestic partner status, veteran status, political or religious affiliations, height, weight, or any other characteristic protected by law. We value diversity and encourage all qualified candidates to apply.


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HI, WE’RE BROADLY!

Our product enables local businesses to deliver a five-star customer experience. People have a better experience when the business is responsive, engaged, and customer-centric. By helping local businesses serve their customers better, we also help them thrive.

Our culture is diverse and inclusive and what we all have in common is that we find purpose in our work, we know our work has meaning, and we strive to learn from one another as we build Broadly together!

WHAT'S THE JOB REALLY?

As a member of the Operations team, the Desktop Support Technician reviews, analyzes, evaluates, optimizes, and proactively responds to the technical systems and tools to assist the growing needs of the company.

WHO ARE YOU?

 


  • You have:

  • 3-5 years of IT and Desktop Support experience

  • Vendor analysis

  • Equipment procurement

  • Understand business practices and processes.

  • Excellent analytical and problem-solving skills.

  • Mac OS, Windows is helpful

  • Ability to demonstrate good judgment and approach in delivering solutions according to architectural, business, and technological constraints.

  • Knowledge of end-to-end testing: unit testing, user acceptance testing, quality assurance testing, and smoke testing.

  • Adaptable in an always changing and exciting start-up environment!!!!!

Desktop Support Analyst's primary responsibilities:


  • Morning shift from 8:00 am to 5 pm Pacific time, Monday through Friday.

  • Network support and troubleshooting for both wireless and wired configurations, cabling, and telephone.

  • Inventory management, security, and maintenance of IT equipment, hardware, software and laptops.

  • Frontline technical support for business process issues within Salesforce and its connected apps (Talkdesk, SalesLoft, etc).

  • Managing the Broadly Help Desk to be a first point of contact for any technical support for the Oakland office.

  • Standard desktop, workstation & laptop hardware and software troubleshooting.

  • Additional responsibilities include onboarding and offboarding employees and administration of Google, Talkdesk, Salesforce, Microsoft, etc.

  • Proactively find and solve IT and Business Application problems in a growing company with multiple office locations.

  • Audio/Video set-up and configurations for all conference rooms and company meetings.

  • Monitor incidents and service requests to ensure SLAs are met and work with analysts or other team members towards successful on-time resolution.

  • Develop and comply with core IT processes, including change control, change management, policy development & enforcement, systems design review, systems troubleshooting and documentation.

  • Special projects / duties as needed for any and all of two California offices.

Benefits:


  • Flexible Time Off: We believe that a balance between work and life is essential to happiness and success, so work hard and take the time you need

  • Health Coverage: We offer competitive coverage plans for medical, dental and vision, because you’re worth it

  • Food: We serve catered lunch every week, gather for company happy hours and stock the office with bountiful snacks

  • Fitness: Gym subsidy, commuter benefit

  • Travel: Ask us about our International Travel Stipend

  • Team Bonding: Weekly Happy Hours, Quarterly All Hands and more!

  • Equity: Yeah, you’ll be a stakeholder, we all are!

  • Compensation: Salary range $55-70K/year Depends On Experience

Broadly is committed to providing and promoting equal opportunity for all employees and applicants. We comply fully with the spirit, as well as the letter, of all applicable local, state, and federal laws and regulations implementing the national objective of equal employment opportunity. Broadly does not discriminate in employment opportunities or practices on the basis of race, color, citizenship status, national origin, ancestry, gender, pregnancy, sexual orientation, gender identity, genetic information, age, religion, creed, physical or mental disability, marital or domestic partner status, veteran status, political or religious affiliations, height, weight, or any other characteristic protected by law. We value diversity and encourage all qualified candidates to apply.


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Seeking energetic, caring and creative individuals to care for children with special needs. The person will be responsible for the overall physical safety and care needs in the home of the child or children they care for.  They will engage the child in positive ways that will promote their social and emotional development. At the direction of the parents/caregivers, the person will provide fun and engaging interactions through play, games, arts and crafts, educational activities, baking, science projects, and indoor and outdoor play.  In addition, at the discretion of parents/caregivers, some personal grooming may be requested if needed.

It is a flexible position that allows the Respite Care Provider to work the hours, dates, time and locations they choose. Note: the parent determines the days, hours and location of service.  Our agency covers Alameda and Contra Costa County. 


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As a Tier 1 Technical Support Specialist for vCom, you will focus on being a customer advocate and providing a unique balance of customer focus along with technical support.  You make amazing customer service your priority at all times focusing on vCom’s SLAs and customer satisfaction. Your attention to detail is impeccable, you learn quickly, and you have excellent communication skills.  You have a great sense of pride in your work and strive to contribute to the overall success of the team at all times. You’re comfortable being held accountable in a team-oriented environment. You see opportunities to improve processes and confidently bring your ideas to the table. You’re driven to face challenges head on with a sense of urgency and follow through to reach resolutions.

 

You will receive the training necessary to become proficient within the technical support team! Your training will provide opportunities to learn about a wide variety of technologies. You’ll learn through training videos, in-house sessions, simulations, and hands-on experience. If you’re looking to get your foot in the technical support door, this could be a great role for you. 

 

In your first month, you’ll:


  • Be exposed to a wide variety of products ranging from voice services such as Plain Old Telephone Service (POTS) and Primary Rate Interface (PRI), Internet services such as Broadband, private data services such Multi-Protocol Label Switching (MPLS), and more

  • Learn internal systems and processes

  • Learn basic functions of external vendor and partner portals to resolve customer issues

  • Make connections with vCom team members with whom you will be interacting most frequently

  • Follow up on existing customer issues and take the lead on lower priority issues (ex. POTS and DSL) to get a feel for the resolution process

  • Generate customer service notifications for maintenance events and proactive service alerts

 

In your first 3 months, you’ll:


  • Continue to become familiar with higher priority and more complex outage scenarios

  • Follow up via outbound phone calls, email, and internal tools within in our service guidelines to maximize customer satisfaction

  • Handle inbound customer phone calls and provide support on product suite

  • Be familiar with basic troubleshooting techniques and requirements for carrier tickets on a subset of products

  • Develop a basic rapport with vCom’s largest customers

 

In your first 6 months, you’ll:


  • Meet or exceed department standards for the Tier I Tech Support role

  • Be fully comfortable in all aspects of the role and able to work independently and beat vCom SLAs

  • Own higher level escalations that may involve vCom leadership

  • Identify opportunities to streamline work process and increase efficiency

  • Continue to build rapport and be fully established as a go-to resource for vCom’s customers, such that the customer views you as an extension of their own team

 

What you’ll do:


  • Critically think through and troubleshoot business networks

  • Accurately answer a variety of technical questions about vCom’s services

  • Provide each customer with an “Amazing Service” experience by answering phones before the 2nd ring, resolving concerns with minimal hold time, assist with customized solutions to help their business succeed within SLAs

  • Work to meet and exceed a set of daily metrics

  • May include shift work

What you’ll bring:


  • Some college or equivalent

  • Minimum 1 year of customer service or technical help desk background, preferably in a call center environment

  • Excellent computer skills, including MS Office

  • Ability to grasp technical concepts quickly and explain them to others

  • Professional demeanor with a commitment to providing stellar customer experiences and productive teamwork

  • Must have a commitment to supporting customers’ success with vCom’s services

  • Possess a passion for learning and instituting industry-leading support tactics and best practice

  • Ability to prioritize issues and work at an efficient pace, which may include multi-tasking

  • Strong work ethic and an extraordinary attention to detail

  • Ability to work independently and effectively with a team

  • Ability to communicate effectively with customers and all levels of the organization

  • Excellent written and verbal communication skills

  • Strong analytical and problem-solving skills

  • Self-motivated, with high learning aptitude, and initiative

  • Ability to cope with stressful situations and maintain a calm and professional demeanor

It’s also helpful if you’ve got:


  • Prior experience working at a help desk

  • Telecom experience

  • VoIP experience

  • Ability and eagerness to learn new systems, tools and processes

  • Technical certifications, such as Comp TIA A+, Net+, Cisco CCNA, or others

Compensation

$15-20/hour

 

The Selection Process


  • Submit your resume to this posting

  • Qualified candidates will be invited to complete two assessments

  • Once the assessments are completed, candidates will participate in a pre-screening phone conversation with Human Resources

  • A select group of candidates will be interviewed (rounds of interviews may include the NOC Lead and Manager and the VP of Carrier Operations)

 

About vCom

vCom is a cloud-based software and managed services company focused on helping enterprises manage IT spend from procure-to-pay.   We empower mid-market organizations to manage all of their technology relationships in a much simpler way. We are among the fastest growing companies, most appreciated by employees, and valued by our customers. vCom has received the prestigious Best Places to Work award in the SF Bay Area for twelve years running and is one of Glassdoor's Best Places to Work in 2019 (Employee's Choice, Small Business List). Our growth, innovation, and strong customer relationships are driven by our incredible employees who thrive on delivering amazing outcomes for our customers and team members.

 

EEO Statement

The Equal Employment Opportunity Policy of vCom Solutions, Inc. is to provide a fair and equal employment opportunity for all job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. vCom Solutions hires and promotes individuals solely on the basis of their qualifications for the job to be filled.


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Job Description

 Sales Support
6603 San Leandro St., Oakland, CA 94621
Part-Time Shift(s): Monday-Friday 20-25 hours/week

OVERVIEW:
Working as Part-Time Sales Support, you must have a strong interest in sales and enjoy working in a fast-paced challenging environment. This is an entry level position that will provide assistance to our customers from our branch located at 6603 San Leandro St., Oakland, CA 94621.

RESPONSIBILITIES:
The duties and responsibilities of this position are service-based and will present new and diverse challenges daily. Duties include, but are not limited to:
o Assisting with sales/customer service
o Managing inventory
o Placing and fulfilling orders
o Receiving and shipping inventory
o Performing deliveries with company vehicle

REQUIRED POSITION QUALIFICATIONS:
The following skills and qualifications are required for this position:
o 18 years of age or over
o A valid driver's license and the ability to meet our driving record requirements
o Possess or are working towards a degree in Business/Marketing OR have equivalent industry experience and knowledge of the local market
o Excellent written and oral communication skills
o Possess strong computer skills and math aptitude
o Exhibit strong aptitude for sales and a desire to sell
o Highly motivated, self-directed, and customer service oriented
o Demonstrate our core values of ambition, innovation, integrity and teamwork
o Ability to lift, slide and lower packages that typically weigh 25lbs-50lbs and may weigh up to 75lbs
o Ability to pass the required drug screen (applicable in the US, Puerto Rico, and Guam ONLY)

PREFERRED POSITION QUALIFICATIONS:
o Possess interest in career advancement.

ABOUT US:
Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to approximately 3,000 servicing locations, each providing tailored local inventory and personal service for our customers. As we've expanded across the world, we've retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders.

As a growth company with a solid financial position, we are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won't find a better fit than Fastenal.

PART-TIME BENEFIT:
Fastenal offers a 401(k) with a profit sharing contribution.

To Apply, please click on the link below.

Job Link: https://careers.fastenal.com/application/376198

Company Description

ABOUT US:
Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single store to over 2,500 locations, each providing tailored local inventory and personal service for our customers. As we've expanded across the world, we've retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders.

As a growth company with a solid financial position, that typically doubles in size every four to five years, we are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won't find a better fit than Fastenal.


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Job Description


About Visioneer:



We are small medium size global business where you could make a huge difference in what we do daily to transform the lives of our customers. We provide intelligent, secure technology to transform content from physical world into digital content shared over cloud, mobile and across the enterprise. Are you up for the challenge?


We are located in the beautiful Hacienda Business Park in Pleasanton, CA. If you live in the Tri-Valley are, how would you like to be in the office in minutes while everyone is spending 2-3 hours a day commuting? Save time, money and lots of traffic headache!


 


About the Job:


As a Technical Support Engineer you will provide support for diagnosing, reproducing, and fixing software and hardware issues relating to Document Scanners. You will be working in a call center environment to assist customers with problem resolution. To be successful in this role, you must be a motivated self-starter, possess strong customer service and technical problem solving skills; and be someone who embraces challenges.


 


Job responsibilities:


· Find and troubleshoot product issues.


· Support application use and deployment.


· Communicates directly with customers on a daily basis at all managerial and working levels within customer organizations and within Visioneer. Listens effectively to understand and address the overall impact of issues as they affect the customer (processes, resources, time).


· Investigates and isolates product related problems. Works with customers and internal employees to troubleshoot and characterize reported issues.


· Directs solutions to hardware, software and process related issues through analytical thinking and planning. Defines and implements workarounds, process improvements and corrective actions.


· Makes decisions, renders judgments or makes commitments after considering the available resources and the needs of the customer.


· Documents and communicates issues and resolutions using a variety of formats. Logs issues, tracks progress and updates the customer, the department’s involved and internal/external management. Creates and updates knowledge base documents.


· Participates in offsite travel to customers locations, tradeshows, training and other required activities to support sales and sales engineer.


· Supports Sales Engineering with customers interactions to collect, analyze and deploy customers solutions.


· Additional responsibilities as required


· Acts as a mentor and coach to less experienced co-workers.


 


Experience: This position requires a minimum of 3 to 5 years of hands on PC experience or related technical support experience.


 


Required Experience


· Experience with CRM such as Sugar CRM


· Experience with printers / scanners or other computer peripherals


· Understanding of basic computer troubleshooting process, hands on experience and use of PC


· Excellent customer service skills, including the ability to calmly deal positively and professionally in tense or elevated situations and with upset or frustrated customers.


· Demonstrated ability to handle problem solving and always willing and excited to learn.


 


What's In It for You

- Competitive Salary and 401K
- Medical, Dental, and Vision
- If you are a technical savvy person willing to learn and get your career started, apply today!


 


Visioneer, Inc. is an Equal Opportunity, Affirmative Action Employer. Qualified applicants are considered without regard to race, color, religion, sex, age, national origin, citizenship, sexual orientation, marital status, pregnancy, medical condition, veteran status, disability, genetic information, gender identity or other characteristics protected by law.


 


 


 


 



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Job Description

Seeking a highly organized, hardworking and self-motivated Administrative Assistant / Sales Associate. The candidate must have time management and organizational skills, be comfortable with general office operations including: answering and directing phone calls, handling electronic correspondence, filing, the preparation of reports, processing mail, and providing support to numerous sales and service personnel within the company. The candidate will also be assisting Customer Service by learning our products and services for future inside sales advancement. Previous sales experience is not required but would be beneficial.

Company Description

Established distributor and repair facility for electric motors and generators.


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Job Description


 


Job Description


About American Wholesale Lighting
Based in Northern California and with 30+ years in the industry, we carry both national and local accounts – a joint focus that allows us to understand and appreciate the needs of multiple markets across the country and worldwide. We pride ourselves on our service and commitment to our customers, along with our role and responsibility in helping companies find new, cheaper, and more energy efficient ways to light their businesses. Our unique approach allows you to centralize lighting services, as we handle accounts from initial assessment and energy evaluation through the design, distribution, installation, maintenance, and replacement.


Position Summary:


The Sales Support Manager is responsible for providing sales-related support to sales staff, develop competitive quotes to drive profitable growth, completing administrative tasks related to operational activities and implementing new policies to make sales more efficient.


Job Description:


· Manage pre-sale support team.


· Prepare Quotes/Proposals.


· Manage Survey Coordinator with scheduling, collecting data and recommendations prior to turning over to Project Management team.


· Manage Rebate Team.


Essential Functions


· Develop clear and effective written proposals/quotations for current and prospective customers, emphasizing service or product features and benefits, discussing credit terms, quoting prices, and preparing sales order reports or forms.


Quote/Job Planning Function


· Work with Sales Coordinators to provide product and pricing quotes, bid responses and assists in the selling process to drive profitable growth.


· Research and recommend product solutions.


· Obtain and negotiate pricing discounts with manufacturers, when applicable.


· Prepare customer facing quotes.


· Set up new part numbers based on Customer specifications.


· Assist Sales Representatives with pre-sale projects or other aspects of the sales process.


POSITION QUALIFICATIONS


· Adaptability: The extent to which an individual can fit into a changing work environment.


· Communication, Oral and Written: The extent to which an individual communicates with clarity, actively engaging in conversations in order to clearly understand others’ messages and intent and received and processes feedback.


· Customer Orientated: The extent to which an individual’s desire to serve both external and internal clients by focusing effort on meeting client’s needs, understanding their concerns, and seeking to build trust.


· Detail Orientated: The ability of the individual to pay attention to all aspects of a situation or task, no matter how small or seemingly unimportant.


· Problem Solving: The ability to recognize courses of action which can be taken to handle problems or potential problems and applying contingency plans to solve those problems.


· Relationship Building: The ability to establish and maintain a good rapport and cooperative relationship with customers and co-workers.


· Sales Ability: The ability to use appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects or clients.


· Self-Motivated: The ability to reach a goal or perform a task with little supervision or direction.


· Experienced with Technologically


· Mathematically adept


Please submit salary requirements with resume



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Job Description


We are seeking an awesome experienced Customer Technical Support Specialist who truly enjoys helping customers. We are looking for someone who is obsessed with customer happiness and satisfaction and with helping customers achieve their goals. The main function of the CTSS is to answer and resolve Level 1 incoming customer calls.


You should be able to communicate through many channels of communication – including: email, phone, chat, help forums and social media such as Facebook. If you're techie, love to troubleshoot issues, have a natural curiosity to learn new things, and are driven to help customers, then this position might be right for you.


Our product is now available to the public and anticipate the phones to ring off the hook. And when they do, it is your responsibility to provide The Zappos Experience and WOW customers with exceptional service. Customer questions and issues can range from product information to installation of product to troubleshooting. Because we are a home security company, providing happy, safe customers is our top priority.


Responsibilities



  • Not your ordinary Customer Technical Support Specialist Position. This position is more than just customer support—it is the lifeblood of the company. We are looking for someone looking to up-level all of their skills and take on a whole-new customer support challenge role

  • Resolve customer complaints—your #1 objective is 100% customer happiness

  • Provide 100% customer happiness using The Zappos Experience

  • Execute customer satisfaction utilizing “Be Our Guest” and “The Customer Rules”

  • Provide each customer with an “Amazing Service” experience by answering phones before the 2nd ring, resolving concerns with minimal hold time, assist with customized solutions within Service Level Agreement (SLA)

  • Meet or exceed SLA

  • Assist customers with hardware and software setup. Help them find the root cause of issues and resolve them (this may require using debug trees)

  • Provide tech solutions

  • Provide internal feedback as an advocate for customers in the company: Identify and escalate priority issues to the appropriate managers

  • Learn internal systems and processes (this may change frequently, since we are a start-up!)

  • Follow up via outbound phone calls, email, and internal tools within in our service guidelines to maximize customer satisfaction

  • Excellent customer support skills – you should be empathetic and patient

  • You must be able to accurately document the issues, since our development team or other support team members may need to help this customer in the future

  • Compassion and understanding for your customers is important as they may be stressed while communicating with you. Responsiveness is key; getting information back to your customers as quickly as possible as well as other team members makes a huge difference to our customers. You are the Resource that customers are relying on, so you should know the answer to their questions and know when to ask other team members for help

  • Excellent organizational, written and oral communication skills

  • You should quickly learn how to evaluate, troubleshoot, and follow-up on customer issues. If it needs to be escalated to the development team, you must be able to replicate the issue and document it for them clearly

  • You should have a desire to learn, master and even teach everything you know about Deep Sentinel


Minimum Qualifications



  • 2+ years’ experience in customer service/call center environment

  • 2+ years of customer technical support

  • Proficient in relevant computer applications

  • Knowledge of customer service principles and practices

  • Knowledge of call center telephony and technology

  • Prior experience working at a help desk or in a customer service/tech support call center

  • Sales experience +

  • Possess a passion for learning and instituting industry-leading support tactics and best practice

  • Ability to prioritize issues and work at an efficient pace, which may include multi-tasking

  • Strong work ethic and extraordinary attention to detail

  • Ability to work independently and effectively with a team

  • Ability to communicate effectively with customers and all levels of the organization

  • Excellent written and verbal communication skills

  • Strong analytical and problem-solving skills

  • Love of technology—we are an AI and tech company. We are all geeks!

  • Self-motivated, with high learning aptitude, and initiative

  • Ability to cope with stressful situations and maintain a calm and professional demeanor

  • Ability to grasp technical concepts quickly and explain them to others

  • Provide 100% customer happiness using The Zappos Experience

  • Execute customer satisfaction utilizing “Be Our Guest” and “The Customer Rules”


 


Company Description

Deep Sentinel is a pioneer in AI and Human-based home protection. We deter criminals and prevent crime before it takes place with next-gen Artificial Intelligence and 24/7 Human Surveillance. With Deep Sentinel, Americans can gain a reliable, cost-effective way to protect their homes and stop a burglary, mail theft or driveway break-in before it happens – and feel dramatically safer at home.

Based in Pleasanton, CA, Deep Sentinel was started by an experienced tech-entrepreneur (with a multi-$billion in sales unicorn under his belt), we’re a stealth-stage company with top-tier backing, awesome advisors and a huge market opportunity.

Visit our Website at www.deepsentinel.com


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Job Description


Why Work Here?


“Awesome CEO, Great Benefits, incentive trips are amazing, room to grow every step of the way!”


Job Description:


We are hiring 2 sales management trainees for our growing office. Successful candidates will be highly motivated, have proven leadership abilities, a customer service attitude, a desire for professional development, a willingness to learn, and exceptional people skills. There is strong potential for growth and advancement for successful hires.


As a corporation we are looking for that right candidate that is seeking a long-term career fit, their last first interview, and possibility for advancement.


About us:


We were founded in 1951. We are the only 100% unionized insurance company (Proud Member of OPEIU Local 277) and currently services the requests of over 48,000 Labor Unions, Credit Unions and Associations. We also work intricately with the International Union of Police Associations on the Child Safe Program - a unique effort designed to expedite the Amber Alert process and help law enforcement better serve our community.


Our company has a well-established marketing plan, a strong niche market, has a product that has value, and is a necessity (over 6.5 million customers worldwide). We ended 2019 with 40% growth and we are expanding in 2020.


Preferred Qualifications:


· Motivated self-starter


· Demonstrates strong leadership potential


· Quick learner with ability to adapt to challenges


· Team player that can work with a wide variety of people


· Strong Work Ethic


· Positive “Can Do” Attitude


· Excellent Oral Communication Skills


Please apply with your resume and a cover letter of why you should be selected for this management position. If you do not have much experience that isn’t a disqualifier, explain what experiences in your background have prepped you for a new role.


Knowledge of a 2nd language is an asset. For confidential interview submit your resume.


About AIL:


We are the Best Company to Work for in 2017, 2018, 2019. We were rated #24 amongst the Best Companies to Work for by Forbes.



We are Fun. We take our work seriously, but never ourselves. We have a casual work environment.

We are growing-- We have doubled in the last three years, plus finished out 2019 as our biggest year yet! As we grow, the more opportunities open up for our team.

We work as a team. Our work environment is open and collaborative. Everyone is empowered to "own" their job and we don't micro-manage. Initiative is encouraged and rewarded so you can run with your ideas.

We promote from within. Seriously. All our managers and even executives started in entry-level jobs across the company. We encourage career development. Our practice of cross-training supports lateral and vertical career moves.

We have a good culture. We care about each other and encourage each other. We also have fun on a regular basis. Seasonal parties, pizza lunches and employee awards are part of our rhythm.

We help our people grow. Personal growth and professional development are more than a mantra. We give our team members new opportunities to learn at each step. We also let people focus on what they are good at.

Why You?
Do you like to take ownership and initiative? Do you enjoy figuring things out? Do you feel good when you help someone? Do you like to talk with people, and can you establish rapport easily? Do you have common sense? Are you decent at math, good at excel and generally fast on the computer? Do like working hard and getting results? If you can honestly say yes to most of these questions; and a fast-paced and sometime chaotic work environment doesn't stress you out. . . you may be a good fit!


 


Company Description

Our company has been in business for over 68+ years. We are a 100% Union label company that works with over 30,000 different Unions and make up over 800,000+ members and counting! Our company has over $58.9 billion in force with an A+ Superior Rating by AM Best for its financial strength. Union members request our benefits package because most members realize that the majority of their benefits through their work union, greatly reduce or completely eliminate once they retire or leave their jobs. We provide unions with permanent benefits they can keep throughout their entire lifetime. We work with unions through a local bargaining agreement which makes our jobs simple with available leads. Its not work its purpose! Voted Best Places to work 2016, 2017 and 2018! Named The 24th Happiest Places to Work Forbes Magazine in 2018.


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Job Description


Business Support Specialist needed for a contract opportunity with Yoh’s client located in San Diego, CA! 


The Big Picture – Top Skills You Should Possess:



  • 3+ years’ experience in administrative/coordinator support roles

  • Advanced skills in Microsoft Office Suite (Excel, Outlook, PowerPoint)

  • Strong ability to multitask in a fast paced environment

  • Experience managing multiple schedules, calendars, and initiatives simultaneously 


What You’ll Be Doing:



  • Responsible for the operation of daily office functions and duties, including active and autonomous administrative support to the manager. Performs and administers various special projects in collaboration with various staff and departments

  • Responsibilities of this role may include, but are not limited to:

  • Managing inbox and calendar / scheduling and coordinating meetings for the client Programs

  • Managing internal and external correspondence

  • Scheduling meetings and events for management including all logistics associated

  • Scheduling classes/meetings for Associates, Subject Matter Experts, Third Party Facilitators

  • Working with hospitality providers to arrange lodging, transportation and other logistical requirements

  • Point of contact for Associates while they are in San Ramon rotation related to all logistical and program requirements (healthcare, accommodations, transportation, etc.)

  • Managing Workflows and monitoring items like vacation requests, purchase orders, internal orders, distribution lists, inventory etc.

  • Responsible for keeping shared drives and online communities up to date and organized

  • Admin support for new starters into the team to include ordering of equipment and training

  • Work\Liaison with off shore shared services team on a variety of operational tasks

  • Support the preparation of management presentation materials; Updating materials including PowerPoint and excel spreadsheets for meetings and presentations

  • Provides onboarding support for low level tasks for Associate Onboarding & SME Onboarding across all programs: T&E, healthcare, hotel, car rental, hertz ticketing, rosters, collections, creating quizzes etc.

  • Supports preparation of classroom content (updating branding, ppts, word doc, excels) 


What You Need to Bring to the Table:  



  • 3+ years’ experience in administrative/coordinator support roles

  • Advanced skills in Microsoft Office Suite (Excel, Outlook, PowerPoint)

  • Strong ability to multitask in a fast paced environment

  • Experience managing multiple schedules, calendars, and initiatives simultaneously 


What’s In It For You?


We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you.


·         Medical, Dental & Vision Benefits


·         401K Retirement Saving Plan


·         Life & Disability Insurance


·         Direct Deposit & weekly epayroll


·         Employee Discount Program’s


·         Referral Bonus Program’s


If This Sounds Like You, Apply Now!  


Recruiter:  Andria Armato


Yoh makes finding and applying for jobs simple. Partner with Yoh to find the right opportunities across multiple industries in the US and UK. Find out more here! 


Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V.  Click here to contact us if you are an individual with a disability and require accommodation in the application process.


#ESMSC


 


 


 


Company Description

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer


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Job Description


 Antigua Doors is a family-owned and operated, full service door retail store, serving clients since 1999.  We offer high end custom and standard entry and interior doors.  Our customer's satisfaction is our utmost goal. We are committed to providing clients with the personal, prompt and professional service they deserve, while having fun at the same time.


Part- Time Position


 Antigua Doors, Inc. is seeking an experienced Customer Service and Sales Support team member. This is a retail front-counter position responsible for answering incoming calls, e-mails, working with walk-up customers and production/vendor support of the dedicated sales department.

You will work directly with new and existing customers to create and manage the order process. Responsibilities can include, but are not limited to: order intake, design, pricing, customer service coordination.

This position requires a friendly outgoing individual with strong communication, phone and computer skills. Must be able to listen to the explanation of a design concept for desired end product, determine best method to achieve, and express it clearly in multiple and varying ways to team and client/customer.

Required:


·         Work every other Saturday


·         Answer phones and effectively distribute messages to proper personnel.


·         Manage the Delivery Schedule and Reports to customer in an effective and professional manner.


·         Communicate with customers regarding the status of their order in a clear and concise fashion.


·         Greet and assist customers at retail store


·         Add and Update customer contact information.


·         Handle customer service orders (invoice and collect)


·         Handle customer service orders (repairs or new service)


·         Professional appearance and conduct


·         Professional manner, in both verbal and electronic communications


·         Remain calm while under pressure from customer(s) and timeline(s


·         Superior English verbal and written communication skill


·         Assist with marketing and advertising


·         Able to multitask--Resilient and Resourceful


·         Quick learner and willing to learn


·         Have an excellent sense of humor


·          Able work alone and as a team member
 


Desired:
• Explain to customer how to select door designs from existing or assist with new designs
• 2+ years' experience in customer service
• Familiarity with interior design a plus
• Design training or nature


 


Compensation:  depends on experience (DOE). Part Time: you can expect 20+ hours weekly, some flexibility is available except with regards to Saturdays. 
 


If you would like to join this great team, submit resume and cover letter to: gabriela.ramsey@antiguadoors.com


Company Description

Antigua Doors, Inc. is a well-known distributor of hi-end custom entry and interior doors. Antigua doors are meticulously hand-crafted and delivered pre-finished and pre-hung. Thy are made of the finest hardwoods, hardware, and finishing materials. They are works of art that make a statement and impact the value of your home.


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Job Description


****READERS WANTED FOR JOB OPPORTUNITY!!***


We are looking for a Book Fair Support Representative who will assist elementary and middle schools in the running of their Scholastic Book Fair in Contra Costa County area.


Your weekly schedule will vary depending on how many schools are running a book fair; averaging about 15-20 hours/week. You are scheduled off when schools are closed for winter and summer breaks.


As part of your compensation, we also cover your travel time and mileage reimbursement.


APPLY AT OUR SCHOLASTIC CAREER CENTER FOR CONSIDERATION - http://k.rfer.us/SCHOLASTIC_dx38l


 



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Job Description


Perform general clerical work (typing, filing, reception) and learn the specific operations, procedures, and equipment of the office.


Must have the following knowledge, skills, and abilities



  • Maintain a high level of confidentiality.

  • Must be able to lift 50 pounds.

  • Basic elements of correct English usage, grammar, spelling, punctuation, and math.

  • Understand and follow oral and written directions.

  • General office practices, equipment, business correspondence.

  • Identify and correct errors in basic spelling, English grammar and math.

  • Learn specific operations and procedures of the job.

  • Maintain cooperative relations with the public and other employees.

  • Must have a valid CA driver license.

  • Must be able to drive County SUV's, Vans to various Alameda County locations.

  • Basic computer knowledge.

  • Sit and stand for long periods of time.


Company Description

The Registrar of Voters is responsible for registering voters and conducting Federal, State, County, special and local elections. The Registrar prepares the published notices of elections and lists of offices for which candidates are to be nominated. It is the Registrar's duty to accept and check the nominating petitions of candidates for office; prepare and print official and sample ballots in English, Chinese, Spanish, Tagalog and Vietnamese; mail sample ballots to over 800,000 registered voters; recruit over 5,000 election officers and over 800 polling places; and provide the roster and street index and other supplies for use by the election officers at the polls.

The Registrar of Voters is also required to establish and revise voting precincts, provide for the tabulation of returns on election night, and conduct the official canvass of votes cast. In addition to elections, the Registrar is required to check the signatures on initiative, referendum and recall petitions. Finally, the Registrar is required to provide outreach services to maintain voter registration at the highest level possible.

If you are hired, we ask that you commit to work in the following team environments:
Mandatory Work Hours (Unable to Accommodate Personal Schedule Conflicts)
- All schedules are based on the needs of the Registrar of Voters and can change at a moment’s notice.
- Our regular business hours are 8:30a.m. – 5:00p.m. However, some work schedules are outside of regular business hours.
- On Election Day, we start as early as 5:00 a.m.
- When a task needs to be completed, our teams will work overtime for several consecutive days or weeks at a time (includes evenings, weekends and holidays).
- If necessary, employees are sent home early and could be off work for days at a time.


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Job Description

Position Purpose:

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, Customer Service Representative, Door Monitor Associate and Associate Coordinator.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.


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Job Description


Work with Developmentally Disabled Adult Men in A Residential Care Home. Day, Over Nights and Week-end Shifts are available. We are a licensed 24 hour 7 day a week facility.


Contact Mr Jackson @520 5635140 or email mr2125@att.net


Calls 10:00am to 7:00pm Mon._ fri.


 



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Job Description


Job Description


We are currently seeking a dynamic and empathic professional, with grief and loss support experience and experience working with children and families to motivate an existing vibrant volunteer facilitator community that has been around for over 35 years who provide grief and loss support group services to children and families who have experienced life threatening illness, or death in their family. Individuals who like working in a social justice oriented environment with a fun, dedicated group of professionals and an amazing team of community volunteers should apply for this unique and gratifying position.


FUNCTION


The Support Group Program Coordinator recruits, trains and supervises approximately 35 Circle of Care community volunteers who help facilitate our grief support groups. The coordinator develops and implements the volunteer trainings, leads evening support groups, conducts intakes with families, and provides community outreach and statistical reporting and supports our Internship program. Coordinates all aspects of our Living with Loss Support Groups groups with children, teens, and their parent/caregiver and provides ongoing supervision and support to volunteer facilitators.


In addition to coordinating these groups, this position also provides outside grief and loss workshops, training and support groups for the community and collaborating agencies. Provides consultation, intake, assessment, and referrals to children and families facing life-threatening illness, death or trauma. The Support Group Program Coordinator reports to the Program Director.


***IMPORTANT: This is a Part Time position and evening work is required on Tuesday and Thursday evenings until 9:30pm


QUALIFICATIONS and COMPETENCY FACTORS



  • Bachelor’s degree (B.A.) or equivalent combination of education and four years of related experience or a Master’s Degree in a related field with experience in the use of expressive arts, with both adults & children.

  • Experience recruiting, training, retaining and supervising large group of volunteers.

  • Experience working with children aged toddler through teen and adults and diverse populations.

  • Experience working in a support group setting particularly with issues of illness/bereavement, child development, and parenting support. Understanding of group dynamics, age appropriate activities for children, behavior management, end of life issues..

  • Excellent communication and empathic skills, Ability to provide on-going support both to our support group family participants, volunteer facilitators,

  • Ability to accept feedback and integrate into working style while maintaining a leadership role.

  • Ability to keep clear, complete records and utilize our Electronic Health Record Database.

  • Ability to work cooperatively and independently in a multidisciplinary setting.

  • Excellent organizational and administrative skills.

  • Valid driver's license in good standing and own auto insurance.

  • Language skills that include the ability to read, analyze, and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and government regulations. Ability to write routine reports, correspondence, and field notes. Ability to speak effectively before groups of children, with mental health professionals, with parents or guardians, interns, volunteers and collaborating agencies.

  • Basic computer skills, plus proficiency in Excel, Publisher, Word & Access preferred


RESPONSIBILITIES (Those with an asterisk are essential duties)



  • *Coordinate outreach, recruitment, retention and ongoing support and supervision of 40 volunteer support group facilitators.

  • *Develop and lead volunteer facilitator trainings (2 times a year), and quarterly skill building sessions for facilitator team.

  • *Coordinate and lead volunteers in facilitating grief clinic based Living with Loss/Sudden Loss, Living with Illness, groups for toddlers, children, teens and adults, and school or community based support groups as needed.

  • *Assign and oversee volunteer facilitator responsibilities. Provide supervision to volunteer facilitators before and after each support group.

  • *Provide consultation and resources for facilitators regarding group activity planning, problem management and team building.

  • *Provide intake assessments with support group families. Manage the intake process and group assignments for families entering support groups. Consult with staff providing intake assessments and group work. Provide ongoing support and check with families enrolled in our groups.

  • *Plan and implement team building, skill building, appreciation events for support group volunteers and other special events for groups i.e. Holiday Gathering, Summer Fun Day.

  • Work from a culturally informed practice with sensitivity to children, families, staff and community we work with.

  • Oversee the distribution of educational handouts for parents, volunteers, students and interns.

  • Maintain inventory of group supplies.

  • Solicit in kind donations for program events.

  • Provide targeted and general outreach to the community attending appropriate events to disseminate information about our services & to recruit volunteers.

  • Coordinate, plan, implement and provide consultation for groups offered in collaboration with schools and outside community organizations.

  • Plan, coordinate and implement Annual Support Group Community Event – Walk to Remember Fundraiser/Awareness raiser in cooperation with development department and Program Director. Assist with other fundraising efforts, as needed.

  • Attend staff meeting, EBAC meetings, supervision meetings, and appropriate offsite meetings.

  • Perform other duties as assigned.


WORKING CONDITIONS and JOB SETTING



  • Work is in a two-story building with stairs that need to be climbed for access to the second floor. Work is primarily in a routine office setting.

  • Position requires the mobility to set up and break down the facility space for the group meetings, including moving chairs and rubberized mats.

  • Periodic lifting up to 25 pounds.

  • Periodic driving required to offsite workshops, support groups and meetings.


EBAC offers a uniquely generous time off package and an outstanding benefits package that includes health; chiropractic; dental; voluntary life insurance (for yourself and your family), AD&D and SDT; accident and critical illness coverage (for yourself and family); flexible spending for medical, child care and commuter benefits; 403b retirement program; legal insurance; and, agency paid life insurance and long term disability coverage.


East Bay Agency for Children is an equal opportunity employer and encourages diverse candidates to apply. No phone calls please.


Company Description

We are very proud of our organization and the meaningful difference it has made over the years in the lives of so many children and their families. In joining EBAC, you will become part of a highly skilled, diverse team of colleagues who are dedicated to helping some of our most vulnerable children achieve academic success and more hopeful futures.

You will also be joining a well-managed and financially stable organization that is consistently highly-rated and respected by community mental health leaders and school administrators, principals, teachers, and students and their families.

East Bay Agency for Children's endeavor to create a positive work culture is acknowledged by our employees. Employee responses to the 2018 Bay Area News Group survey ranked EBAC among the top 100 Workplaces in the Bay Area! A career with East Bay Agency for Children will make you a part of a great agency, a great group of people, and a great mission.

We are committed to maintaining a truly supportive work environment that reflects our values and culture. Being an EBAC staff member offers a unique opportunity to achieve a healthy work/life balance through generous paid time off and excellent benefits.


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Job Description


Educate, learn, advise and maintain confidentiality and compliance; risk assessment and be a major resource for managers and all other staff members when it comes to their employment as well as coordinate employee events and programs.


1. Admin work: sort, file, run reports, data entry, process payroll, maintain records for electronic and paper, etc.


2. Maintain all facets of employment compliance such as OSHA logs, EEOC, applications, posters, and more.


3. Manage employee appreciation and wellness programs.


4. High knowledge of California Employment Law.


5. Train managers on new employment laws and basics of management.


6. Advise managers regarding simple corrective actions, terminations and other HR related topics regarding their staff. Escalate complex concerns to HR Director.


7. Recruitment and on-board candidates.


8. Benefits administration to include ensuring staff properly receive enrollments for medical, vision, dental, and 401(k).


9. Safety Ambassador, safety committee president, file paperwork for work comp.


10. Ensure paperwork and proper process is followed for leave programs and investigations.


11. Reliable; consistently at work and on time to meetings and other work-related events.


12. Preferred basic knowledge of marketing or advertising skills.


13. Other duties as assigned as it relates to the team environment and HR duties.


EDUCATION and/or EXPERIENCE:  @ least 2 years’ experience in the field of Human Resources in California, must be bilingual. We will help you get your PHR or SPHR if you do not already posses the certification.



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Job Description


This is an onsite role in San Francisco CA; remote candidates will not be considered.


We are hiring a Functional Support Specialist to join our team! This role requires no travel.


Odoo is the world's top open-source ERP SaaS software and Functional Support is the key to our future success! Functional Support Specialists coordinate with various service teams to strategically find the best solutions for businesses that use our software.


As a Functional Support Specialist here at Odoo, you will help us achieve our mission of accelerating value for longstanding SMB customers spanning across North America.


Odoo's Functional Support Specialists work with clients to teach them how to most effectively wield the Odoo applications that they have adopted.


This role collaborates with other client-facing roles, is part of a growing team, and heavily impacts Odoo's success.


We're looking for someone who is investigative, empathetic and has great communication skills. You understand small to medium-sized businesses and the functions within them.


 


Responsibilities:



  • Become an expert in Odoo’s SaaS/Cloud-based applications

  • Prioritize, answer, and implement creative solutions for customersCreate solutions and effectively communicate (written, verbal) those ideas to customers

  • Maximize customer satisfaction through the timely and accurate resolution of customer inquiries/issues

  • Collaborate with Engineering and Product resources to escalate critical issues

  • Participate in testing of new and updated products and provide feedback

  • Resolving Tier 1 and 2 incoming issues via email, chat, and phone

  • Gathering feedback: our product team loves to crank out features that our users are asking for!


 


Qualifications and Requirements:



  • Bachelor Degree in Business or STEM

  • 1-3 years of professional experience

  • Able to work in a rapidly evolving field

  • Passion for software

  • Willing and able to work from 7 am to 4 pm Monday through Friday


 


Nice to have:



  • Business experience at an ERP

  • Relational database knowledge

  • Sociable and outgoing cultural fit

  • Spanish and/or Portuguese required


 


Compensation and Perks:



  • Compensation includes base salary

  • Competitive benefits package: healthcare, dental, vision, life insurance, Flexible Spending Account, Health Savings Account, and savings on additional voluntarily selected benefits

  • PTO (Paid-time-off), paid sick days, and paid holidays

  • Pre-tax commuter benefits such as parking and transit

  • Snacks, fruit, and coffee/drinks on tap!

  • Chef prepared daily lunches

  • Yoga classes on-site and other activities possibly expensed if multiple employees attend, especially sports-focused activities

  • Evolve in a nice working atmosphere with a passionate team!


Seniority Level


Associate


Industry



  • Computer Software


  • Information Technology & Services



Employment Type


Full-time


Job Functions



  • Customer Service


  • Information Technology


  • Quality Assurance



Company Description

With a small company of smart people who like working hard and have fun too, we released the most disruptive enterprise management software in the world: Odoo. Fully open source, full-featured, with apps small to medium-sized companies can take advantage of.

Odoo is a suite of business apps that cover all enterprise management needs: CRM, eCommerce, Accounting, Project Management, Inventory, etc.


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Job Description


Are you interested in the field of social services? Would you like to spend your workday teaching others about your favorite things to do? Are you interested in learning about the field of developmental/intellectual disabilities? Are you looking for a Monday through Friday, 40 hour/week set schedule?


Social Vocational Services Oakland program office is looking for motivated and passionate individuals to assist adults with disabilities in learning new tasks to enhance their quality of life.


This is an entry level position. However, there are always opportunities for growth and advancement within the organization.


The job requirements are as follows:



  • A California driver’s license with at least 2 years of driving experience

  • A clean DMV report

  • Ability to pass a post-job offer health screening including lifting and TB tests

  • Post-job offer fingerprint clearance through DOJ and FBI

  • Must pass the SVS driving test and drive 9 passenger vehicles.


Benefits: health, dental, vision, paid holidays, paid time off


If you are interested or have questions, please submit a recent resume to nfenger@svsinc.org.


 


Company Description

Social Vocational Services (SVS) has been serving adults with intellectual and developmental disabilities throughout California since 1977.


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As a Tier 2 Technical Support Specialist for vCom, you will focus on being a customer advocate and providing a unique balance of customer focus along with technical expertise. Responsible for fielding, diagnosing, and troubleshooting incoming customer requests and issues via the phone, software and e-mail within a 24x7x365 high-availability call center environment. You bring your knowledge of data and voice services to troubleshoot active issues with the carrier and swift resolution for the customer. You make amazing customer service your priority at all times.  Your attention to detail is impeccable, you learn quickly, and you have excellent communication skills.  You have a great sense of pride in your work and strive to contribute to the overall success of the team at all times.  You’re comfortable being held accountable in a team-oriented environment.  You see opportunities to improve processes and confidently bring your ideas to the table.  You’re driven to face challenges head on with a sense of urgency and follow through to reach resolutions.

 

You will bring the technical foundation necessary to support our customers’ voice, Internet and private networks.  You will become an expert within the vCom technical support team!  Leveraging your technical foundation, you will be required to focus on additional training of new technologies like SD-WAN, Cloud Security, etc. You will learn the details of our customer networks through training videos, in-house sessions, simulations, and hands-on experience. With mastery of the role, comes growth within vCom.  

 

In your first month, you’ll:


  • Be exposed to a wide variety of products ranging from voice services such as Voice Over IP (VoIP), Primary Rate Interface (PRI), Plain Old Telephone Service (POTS), Internet services including Cable, Direct Internet Access (DIA), and private network services such as Multi-Protocol Label Switching (MPLS), Software Defined Wide Area Networks (SDWAN), and more

  • Learn internal systems, processes, escalation paths

  • Generate customer service notifications for maintenance events and proactive service alerts

  • Learn the functions of external vendor and partner portals to resolve customer issues

  • Make connections with vCom team members with whom you will be interacting most frequently

  • Handle inbound customer phone calls

  • Follow up on existing customer issues and take the lead on repair tickets to get a feel for the resolution process

 

In your first 3 months, you’ll:


  • Continue to become familiar with higher priority and more complex networking issues

  • Continue to follow up via outbound phone calls, email, and internal tools within in our SLAs to maximize customer satisfaction

  • Leverage your data and voice background to effectively troubleshoot and resolve connectivity, latency, voice quality and other common issues

  • Provide Tier 2 support on product suite

  • Have an active working knowledge of our large customer networks

 

In your first 6 months, you’ll:


  • Meet or exceed department standards for the Tier 2 Tech Support role

  • Be fully comfortable in all aspects of the role and able to work independently and meet deadlines

  • Own all escalations that may involve vCom leadership

  • Mentor and Train Tier 1 team members

  • MNS support including leveraging the platform history for utilization and reporting data to provide network recommendations to customers

  • Access SD-WAN orchestrators to support troubleshooting and customer MACD requests with the help of vCom’s Tier 3 team

  • Configure and fully support vCom provided hardware

  • Manage vCom hardware inventory

  • Identify opportunities to streamline work process and increase efficiency

  • Continue to build rapport and be fully established as a go-to resource for vCom’s customers, such that the customer views you as an extension of their own technical team

 

What you’ll do:


  • Critically think through and troubleshoot business networks including but not limited to BGP issues, SD-WAN functionality, call quality problems and understanding of CLI

  • Accurately answer a variety of technical questions about vCom’s services

  • Provide remote configuration support for vCom managed hardware

  • Provide each customer with an “Amazing Service” experience by answering phones before the 2nd ring, resolving concerns with minimal hold time, assist with customized solutions to help their business succeed within SLA

  • Own customer and carrier escalations

  • Work to meet and exceed a set of daily metrics

  • Provide On Call customer support approximately 1 week per month

  • May include shift work

What you’ll bring:


  • 3+ years of technical customer service experience supporting Data Connectivity, Voice Issues, Private Networks and managing telecom and/or carrier services

  • 3+ years of help desk or technical support call center experience

  • Industry and/or vendor specific certifications and completed training (ie. CompTIA A+/Network+, Cisco CCNA, Juniper JNCIA, Microsoft MCSA, CISSP, etc...)

  • Practical experience with routing and switching

  • Specialized experience with security and/or voice a plus

  • BA/BS or equivalent

  • Excellent computer skills, including MS Office

  • Ability to grasp technical concepts quickly and train others

  • Possess a passion for learning and instituting industry-leading support tactics and best practice

  • Ability to prioritize issues and meet/exceed SLAs

  • Strong analytical and problem-solving skills with extraordinary attention to detail

  • Ability to work independently and effectively with a team using a strong work ethic

  • Ability to communicate effectively with customers and all levels of the organization using excellent written and verbal communication skills

  • Professional demeanor with a commitment to providing stellar customer experiences and productive teamwork

  • Self-motivated, with high learning aptitude, and initiative

  • Ability to cope with stressful situations and maintain a calm and professional demeanor

  • Ability to take on projects while maintaining current workload tasks

Compensation

The estimated pay range for this position is $45k-60k annually.

 

The Selection Process


  • Submit your resume to this posting

  • Qualified candidates will be invited to complete two assessments

  • Once the assessments are completed, candidates will participate in a pre-screening phone conversation with Human Resources

  • A select group of candidates will be interviewed (rounds of interviews may include the NOC Lead and Manager, and the VP of Carrier Operations)

 

About vCom

vCom is a cloud-based software and managed services company focused on helping enterprises manage IT spend from procure-to-pay.   We empower mid-market organizations to manage all of their technology relationships in a much simpler way. We are among the fastest growing companies, most appreciated by employees, and valued by our customers. vCom has received the prestigious Best Places to Work award in the SF Bay Area for twelve years running and is one of Glassdoor's Best Places to Work in 2019 (Employee's Choice, Small Business List). Our growth, innovation, and strong customer relationships are driven by our incredible employees who thrive on delivering amazing outcomes for our customers and team members.

 

EEO Statement

The Equal Employment Opportunity Policy of vCom Solutions, Inc. is to provide a fair and equal employment opportunity for all job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. vCom Solutions hires and promotes individuals solely on the basis of their qualifications for the job to be filled.


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Job Description


As a Customer Service and Sales Associate, you help create the energy and excitement surrounding our clients’ products, by providing innovative solutions to guide customers to the right choice. We are dedicated to providing quality customer service that is unmatched by our competitors. It starts with you discovering customers’ needs. And with the support of your team members, you match those needs with the right products. Every interaction is an opportunity to create a loyal and happy customer.


 


Key Qualifications:



  • Tech savvy, proficient in Windows and MacOS

  • Dedicated to providing excellent customer experience

  • Strong communication and interpersonal skills

  • Organized and detail oriented


 


Description:


As a Customer Service and Sales Associate you’ll be responsible for attending to customer needs, while providing innovative solutions. Our associates are the initial face of our team, and determine the in-store experience. Customer Service and Sales associates guide customers to the most suitable choice, suggest premium options, and help with new product setup. Our associates are up to date on the latest news in technology and social media. Success with our firm is measured as a combination of team and individual goals. Our ideal candidates will be both great team players, and team leaders.


 


Additional Requirements:



  • Aid customers by applying critical thinking to troubleshoot routine problems

  • Enter customer data and update pre-existing customer accounts

  • Drive sales by suggesting compatible products, services, and add-ons

  • Provide knowledgeable responses to consumer inquiries

  • Become well versed in compliance guidelines

  • Open to a flexible work schedule

  • Should have 1+ years of retail, customer service or hospitality experience preferred, but not required

  • Candidates must be over eighteen years of age and eligible to work in the United States


 


If you’d like to start a long term career with our team, submit your application today for immediate consideration!


Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.


Reliable transportation to our corporate office


Company Description

Legion combines proven strategy with professional implementation with unique platforms for advertising to ensure our clients brands gain traction. Our outreach programs allow us to focus on precision and strive for perfection to ensure strong market growth. Our client representatives' goals are to build resilient relationships between clients and potential consumers, with a high return of investment.


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Job Description


 JOB REQUIREMENTS:



  • Basic network troubleshooting skills

  • Willing to handle remote support

  • Must be willing to work on flexible shifting schedule

  • ServiceNow experience is an advantage

  • Will handle both PC and Mac systems

  • With 2 to 5 years Desktop/ IT Support experience


Company Description

TechLink Systems is a privately held IT Consulting Firm that provides Consulting Services to organizations nationwide. TechLink Systems is a certified MWOBE and has been in business since 1998. Our network spans all major U.S. metropolitan areas touched by major sectors such as entertainment and leisure, finance, industry and government, health sciences, and information technology. Whether you are a client seeking IT services and support or a candidate searching for new opportunities, TechLink System's outstanding customer service and dedication will exceed your expectations in the marketplace! TechLink has 6 regional offices located in San Francisco, Los Angeles, New York City, Philadelphia, Manila, and Bangalore.

http://www.techlinksystems.com/

Awards:
-Ranked Top 500 Asian-Owned & Asian Pacific American-Owned Businesses in the US -Ranked Top 100 Diversity-Owned & Privately-Owned Businesses in California -Ranked INC500 Fastest Growing Private Companies -Ranked Top 100 Largest Women Owned Business San Francisco Business Times -Ranked 50 Largest Minority-Owned Companies San Francisco Business Times - Ranked in Top 100 Woman Owned Business in the US, Diversity Business -Ranked in the Top 10 Minority-Owned Businesses in the Philadelphia Business Journal -Ranked in the Top 50 Woman-Owned Businesses in the 2014 Philadelphia Business Journal


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Job Description


Ideal part-time opportunity for either male, female, housewife, student and retired person.


Position Details:


*Great starting pay


*No experience necessary, we train


*Flexible schedules


*No cost to start


*Company scholarship program based on work performance


Requirement: provided By the company.


text (925) 420-4663 for more info.



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Job Description


This is an onsite role in San Francisco CA; remote candidates will not be considered.


We are hiring a Functional Support Specialist to join our team! This role requires no travel.


Odoo is the world's top open-source ERP SaaS software and Functional Support is the key to our future success! Functional Support Specialists coordinate with various service teams to strategically find the best solutions for businesses that use our software.


As a Functional Support Specialist here at Odoo, you will help us achieve our mission of accelerating value for longstanding SMB customers spanning across North America.


Odoo's Functional Support Specialists work with clients to teach them how to most effectively wield the Odoo applications that they have adopted.


This role collaborates with other client-facing roles, is part of a growing team, and heavily impacts Odoo's success.


We're looking for someone who is investigative, empathetic and has great communication skills. You understand small to medium-sized businesses and the functions within them.


 


Responsibilities:



  • Become an expert in Odoo’s SaaS/Cloud-based applications

  • Prioritize, answer, and implement creative solutions for customersCreate solutions and effectively communicate (written, verbal) those ideas to customers

  • Maximize customer satisfaction through the timely and accurate resolution of customer inquiries/issues

  • Collaborate with Engineering and Product resources to escalate critical issues

  • Participate in testing of new and updated products and provide feedback

  • Resolving Tier 1 and 2 incoming issues via email, chat, and phone

  • Gathering feedback: our product team loves to crank out features that our users are asking for!


 


Qualifications and Requirements:



  • Bachelor Degree in Business or STEM

  • 1-3 years of professional experience

  • Able to work in a rapidly evolving field

  • Passion for software

  • Willing and able to work from 7 am to 4 pm Monday through Friday


 


Nice to have:



  • Business experience at an ERP

  • Relational database knowledge

  • Sociable and outgoing cultural fit

  • Spanish and/or Portuguese required


 


Compensation and Perks:



  • Compensation includes base salary

  • Competitive benefits package: healthcare, dental, vision, life insurance, Flexible Spending Account, Health Savings Account, and savings on additional voluntarily selected benefits

  • PTO (Paid-time-off), paid sick days, and paid holidays

  • Pre-tax commuter benefits such as parking and transit

  • Snacks, fruit, and coffee/drinks on tap!

  • Chef prepared daily lunches

  • Yoga classes on-site and other activities possibly expensed if multiple employees attend, especially sports-focused activities

  • Evolve in a nice working atmosphere with a passionate team!


Seniority Level


Associate


Industry



  • Computer Software


  • Information Technology & Services



Employment Type


Full-time


Job Functions



  • Customer Service


  • Information Technology


  • Quality Assurance



Company Description

With a small company of smart people who like working hard and have fun too, we released the most disruptive enterprise management software in the world: Odoo. Fully open source, full-featured, with apps small to medium-sized companies can take advantage of.

Odoo is a suite of business apps that cover all enterprise management needs: CRM, eCommerce, Accounting, Project Management, Inventory, etc.


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Job Description


 


POSITION SUMMARY: 


Production Support Engineer is responsible for triaging field escalations within the set SLAs. You will be the first point of contact in Engineering for our Customer Support team. You will drive these production issues to close from Engineering. You will also analyze the production support issues & identify pain points and suggest improvements.


 


PRIMARY RESPONSIBILITIES:


·       Provide quick support to escalations from Customer Support team by creative solutions


·       Be a leader in identifying trend of issues, provide suggestions to improve quality of software


·       Develop small features, provide code fixes for software patches and hotfix releases


·       Add unit tests and coverage for patch or Hotfix releases


·       Perform other duties as assigned.


 


QUALIFICATIONS:


•       Master’s in Computer Engineering or Computer Science degree or equivalent


•       5+ years of Production Support experience


•       Strong skills in data analysis, relational database and SQL knowledge


•       Experience in creating complex SQL and Unix scripts


•       Able to use logic and reasoning to identify the strengths and weaknesses of solutions, conclusions or approaches to problems


•       Strong analytical-reasoning and problem-solving skills


•       Ability to work both independently and with a wide variety of teams


•       Expertise with Java, SQL and JIRA


Company Description

HintMD is a high tech start-up that straddles the healthcare and fintech industries. Our ExpertCommerceTM platform enables physicians to curate treatment plans for patients and deliver the convenience to help patients achieve results. We enable consumers to fully engage within the aesthetic industry, know what is right for them, and stay compliant with a personalized plan that guides them through each step on their journey to be their best.


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Job Description


Are you interested in the field of social services? Would you like to spend your workday teaching others about your favorite things to do? Are you interested in learning about the field of developmental/intellectual disabilities? Are you looking for a Monday through Friday, 7am-3pm set schedule?


Social Vocational Services Pleasanton program office is looking for motivated and passionate individuals to assist adults with disabilities in learning new tasks to enhance their quality of life.


This is an entry level position. However, there are always opportunities for growth and advancement within the organization.


The job requirements are as follows:



  • A California driver’s license with at least 2 years of driving experience

  • A clean DMV report

  • Ability to pass a post-job offer health screening including lifting and TB tests

  • Post-job offer fingerprint clearance through DOJ and FBI

  • Must pass the SVS driving test and drive 9 passenger vehicles.


Benefits: health, dental, vision, paid holidays, paid time off


If you are interested or have questions, please submit a recent resume to nfenger@svsinc.org.


 


 


Company Description

Social Vocational Services (SVS) has been serving adults with intellectual and developmental disabilities throughout California since 1977.


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Linux Support Technician

Location: Livermore, CA

Category: Technicians/IT

Organization: Computing

Posting Requirement: External w/ US Citizenship

Job ID: 106285

Job Code: Systems & Network Technologist (593.2) / Systems & Network Sr. Technl (593.3)

Date Posted: October 23 2019

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Join us and make YOUR mark on the World!

Come join Lawrence Livermore National Laboratory (LLNL) where we apply science and technology to make the world a safer place; now one of 2020 Best Places to Work by Glassdoor!

We have an opening for a Linux Support Technician to provide Linux support for unclassified and/or classified systems in a heterogeneous environment to solve a variety of complex technical problems in a timely manner. You will be responsible for installing, configuring, securing and maintaining systems, as well as loading layered products and troubleshooting system problems. This position is in the Information Technology Operations (ITO) Division in the Computing Directorate.

This position will be filled at either the 593.2 or 593.3 level depending on your qualifications. Additional job responsibilities (outlined below) will be assigned if you are selected at the higher level.

Essential Duties


  • Install new computer system hardware and upgrades.


  • Install and configure printers and other peripherals.


  • Install and configure operating systems, computer security and applications software.



  • Secure computer systems and monitor to ensure that they are in compliance with


    Department of Energy (DOE) mandated orders.



  • Diagnose and resolve moderately complex system, printer, and network problems.


  • Provide technical assistance to the user community.


  • Maintain appropriate technology, computer security, and safety training.


  • Perform other duties as assigned.


In Addition at the 593.3 Level


  • Perform complex installations and configurations.


  • Diagnose and resolve complex system and network-related problems.


  • Provide advanced technical assistance to the user community.


Qualifications


  • Associates Degree in a computer-related field or equivalent combination of technical training and experience.


  • General working knowledge of desktop and/or server computer hardware and operating systems (viz., RedHat Enterprise Linux and/or RedHat Fedora).


  • Experience and knowledge of administering, troubleshooting, maintaining, and repairing Linux computer systems.


  • Experience with and knowledge of the skills needed for a customer support role to include a focus on listening, rapport-building, good communication skills, friendly and approachable nature, and courtesy and patience.


  • Effective interpersonal and verbal and written communications skills, with the ability to interact with customers and team members.


  • Experience with and knowledge of Linux computer security protocols to manage user accounts, as well as control and monitor access.


In Addition at the 593.3 Level


  • Advanced knowledge of Linux operating systems and associated computer hardware.


  • Significant experience developing tools and utilities.


  • Significant experience resolving complex system and network-related problems.


Desired Qualifications


  • Professional computer certification (e.g., RHCSA, RHCE, CompTIA A+, CompTIA Security+).


  • Experience securing computer systems, writing security plans, and monitoring activity to ensure compliance with DOE mandated orders.


  • General working knowledge of network hardware, software, protocols, and principles.


Pre-Employment Drug Test: External applicant(s) selected for this position will be required to pass a post-offer, pre-employment drug test. This includes testing for use of marijuana as Federal Law applies to us as a Federal Contractor.

Security Clearance: This position requires a Department of Energy (DOE) Q-level clearance.

If you are selected, we will initiate a Federal background investigation to determine if you meet eligibility requirements for access to classified information or matter. In addition, all L or Q cleared employees are subject to random drug testing. Q-level clearance requires U.S. citizenship. If you hold multiple citizenships (U.S. and another country), you may be required to renounce your non-U.S. citizenship before a DOE L or Q clearance will be processed/granted.

Note: This is a Career Indefinite position. Lab employees and external candidates may be considered for this position.

About Us

Lawrence Livermore National Laboratory (LLNL), located in the San Francisco Bay Area (East Bay), is a premier applied science laboratory that is part of the National Nuclear Security Administration (NNSA) within the Department of Energy (DOE). LLNL's mission is strengthening national security by developing and applying cutting-edge science, technology, and engineering that respond with vision, quality, integrity, and technical excellence to scientific issues of national importance. The Laboratory has a current annual budget of about $2.1 billion, employing approximately 6,800 employees.

LLNL is an affirmative action/ equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, national origin, ancestry, sex, sexual orientation, gender identity, disability, medical condition, protected veteran status, age, citizenship, or any other characteristic protected by law.

DICE


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Job Description


A leading provider of network printing services for mid-sized to Fortune 1000 companies. We provide an innovative and complete solution to enable companies to reduce costs and hassles associated with managing and supporting large network printer fleets.


We have a current opportunity for a Laser Printer Support /Customer Service Specialist in the Springfield, OR area.


Starting compensation - $17/hr + OT + Med/Den/Vis + 401K + $15K life insurance policy + Paid Holidays and Time Off


Primary Responsibilities:



  • Excellent customer relations skills

  • Laser printer or digital copier maintenance/operation background is a HUGE PLUS.

  • Laser printer repair experience preferred but not required.

  • Knowledge of locating and replacing Toner Cartridges.

  • Maintain a remote warehouse inventory and assess changes in inventory needs.

  • Manage client’s inventory levels at their facilities

  • Manage completion of page count collection during the monthly billing cycle. This is a HUGE part of the position.

  • Carry out duty cycle cleaning on printers – as directed

  • Must be a Self Starter/Independent, punctual with good attention to detail, clear driving record, able to pass an immediate drug test and criminal background check as part of the pre-hire process. All offers are contingent upon successful completion of both processes.

  • Must have reliable transportation as this role will support 3-4 different hospital facilities.


Non Technical Backgrounds / Experiences Preferred :



  • Warehouse positions where you were responsible for Inventory control, maintenance and reconciliation.

  • Delivery position which required you to drive to many different locations on a daily basis.

  • Basic Technician role doing hands on basic repairs of hardware components.


*** Looking to fill this position ASAP!


*** All offers are contingent up on successful completion of a pre-hire background check and drug test, in accordance with local and federal laws.



    Physical Functions Required:


    Ability to walk or stand for prolonged periods. May require bending, stooping, reaching up and lifting Up to 50 pounds.


    Company Description

    Since 1996, Precision Document Solutions has transformed managed print through full-service fleet management specialized to the Healthcare Industry . Assuming complete management of our clients™ printers and supplies, we offer a collaborative model that is still unmatched by any competitors. Rather than focus on selling hardware, we provide best-in-breed custom solutions specific to each client's unique requirements to improve operational efficiency.

    From our managed print success and a desire to better serve our Enterprise clientele with added products / services, we launched our own enterprise healthcare software solution in 2003 - eSolutions. Then in 2011, we took our clients from less-paper to paper-less for even greater savings. We continue to pioneer the integration of hardware and software technologies to improve patient care with streamlined administration via electronic workflows. With over 300 employees nationwide and 22+ years of industry experience, PDS provides best in class services and solutions to over 500 hospitals and 2000 clinics across the country and this number is growing rapidly.


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