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Jobs near San Ramon, CA “All Jobs” San Ramon, CA

 I need on-site help at home for the following:

Moving from a Windows 10 laptop to a new Apple

(with suggestions for buying the Apple).

Everything that goes with that. Ensuring that printers,

monitors still function (or I’ll replace them if necessary).

Set up the latest appropriate modem.

Move all data from the PC to the Apple. In this regard the

most difficult task that I see are the files and data associated

with my email program, Thunderbird. I’ve researched this a lot

and it is a not an easy, often messed-up, only occasionally successfully

handled problem.

Finally link the computer to my television via wi-fi. I do not have this

capability currently tho I know that the tv supports it. It is currently

only hardwire connected to Verizon.

I live in El Cerrito, CA so presumably this guru will live somewhere within

striking distance. 

Wage business above is nonsense. Look the job and guestimate what it will take for you to do it.


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Job Description


Job Title: Cardiac Rhythm Field Support Specialist


Location: PLEASANTON, California


Duration: 9+ Months (Possible extension)


Multiple Shifts


Job summary:


Candidate will provide first level technical support to patients and clinics who require assistance with connectivity, acquisition of readings, setting up systems in patient or clinic location in support of one of the organization's Heart Failure products.


Candidate will be interacting with patients who may not have an understanding of technology.


Candidate must have customer service experience and demonstrate patience to ensure that the customer receives the support required.


Will require an understanding of cellular service, WIFI and landline technology


Candidate will be working with multiple internal systems in order to complete their assigned duties.


Candidate must be comfortable learning new systems and technologies


Candidate will have access to patient information and trained on HIPPA laws.


Previous experience with HIPPA and the medical environment a plus.


Candidate will be responsible for completing all calls/duties assigned, independently and per company policies.



Disha Kakkad
Talent Acquisition Specialist
Experis CORE
Desk # - 414-203-8334 Extn: 7124
Disha.kakkad@experis.com
100 Manpower Place, Milwaukee WI 53212



ManpowerGroup is an Equal Opportunity Employer (EOE/AA)


Company Description

Experis is the global leader in professional resourcing and project-based solutions. Experis accelerates organizations' growth by attracting, assessing and placing specialized expertise in IT, Finance and Engineering to deliver in-demand talent for mission-critical positions and projects, enhancing the competitiveness of the organizations and people we serve. Experis is part of the ManpowerGroup® family of companies, which also includes Manpower and Talent Solutions.


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Job Description


We are looking for an experienced, highly motivated IT Systems Engineer to help manage all IT/Network related issues with our main HQ and a few of our satellite branches to join our Palo Alto, CA office. Our ideal candidate will be personable, and can work as part of a team as well as independently.


Essential Job functions:



  • Manage and ensure optimal operation of network hardware, equipment, and solutions, ie: Wi-FI, firewall, WAN, routers, switches, telephone systems, etc.


  • Create/maintain/delete user access to various IT systems (Adobe, o365, CRM, ERP, etc)

  • Performs complex platform, software and operating system upgrades and track system licensing.

  • Troubleshoot LAN and network connectivity issues using protocols such as TCP/IP, DHCP and DNS, etc.

  • Investigate, troubleshoot, and resolve escalated all network and IT support requests.

  • Implement and support backup and disaster recovery solutions.

  • Maintaining firewalls, virtual private networks, web protocols, and email security.

  • Ensuring security and efficiency of IT infrastructure.

  • Informing the appropriate management personnel about any potential threats or incidents as soon as possible.

  • Other duties as assigned.


Required Qualifications:



  • Bachelor’s degrees preferred or 5+ years of experience in IT/Network Admin

  • Successfully multi-task and manage various deadlines within a short time frame are critical

  • Enjoy working in a fast-paced environment and ability to work under pressure

  • Commitment to be flexible with work hours and work overtime as necessary

  • Organize and document IT assets, equipment, and process alongside HR



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Job Description


Job Title: DFS Technical Support Technician - Dispatch - Break/Fix


Location: Hayward California 94541


Duration: 03 Months Contract to Hire  


Pay Rate:$20.00/hr. on w2 without benefits


Shift Timings: - Monday to Friday 11pm to 8am shift


Job Description:


Candidate must be within 20 mile of zip code.


Must have good customer skills and organizational skills.


This is a graveyard shift 11pm to 8am


 Mandatory Skills


Position is currently 90-day contract-to-hire.


Candidates should be pre-screened to confirm that they fit the below requirements listed.


Need 1 resource to perform Break & Fix work during Tuesday to Saturday 0900 to 1800


Candidate must maintain good customer focus meeting deadlines and service level agreements (SLA’s)


Technician will travel to each client’s location


Maintains, analyses, troubleshoots, and repairs Desktop, Laptop, Server and Printer


Works under general supervision


Minimum Requirements:


• 3 years plus supporting Desktops, Laptops and Printers.


• 3 years plus with customer service experience • Reliable Transportation (This is a driving position – reimbursed accordingly)


• Able to work weekends, staggered or late shifts possibly including evenings and/or weekends


• Personable as they will be interacting with a wide range of users and environments


• Can work on a ladder of lift and are able to lift up to 50lbs.


Basic Needs/Haves


• Able to work from a bent, crouched, or kneeled position


• Smartphone with tethering/hot spot capabilities (Reimbursed within Corporate Guidelines)


• Laptop


• Basic Hand Tools


• Possess a valid driver’s license Preferred,


NOT REQUIRED:


• CompTIA A+


• OEM Printer Warranty Certifications


• OEM Laptop/Desktop Warranty Certifications


• Server experience would be a bonus


• Add additional points as needed



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Job Description


 Balance Staffing is hiring for a Customer Support Engineer for our client in Fremont, CA!


SUMMARY: The primary responsibilities of this Customer Support Engineer position include, but are not limited to, providing customer engineering support for products and general support for all other divisions by performing the following duties.


 


ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:



  • Install, repair, and maintain related peripherals.

  • Perform Periodical Maintenance (PM)

  • Perform basic  repairs and communicate with the customer regarding status of installs/PM and repairs.

  • Communicate with customers regarding the current and future applications requirements and coordinate this information with the application engineering department.

  • Understand and communicate information relating to customer device trends and strategies.

  • Complete detailed Field Service Reports (FSRs) and submit to management in a timely manner.

  • Document issues that cannot be resolved immediately at the customer site by using appropriate format (i.e. New Enhancement Requests (NERs), Bug Reports).

  • Learn how customer uses system in device development and manufacturing to identify future enhancement opportunities.

  • Travel as required to perform these duties and to obtain training.

  • All other duties as required.


Company Description

Balance Staffing is a full-service staffing agency that aims to unite talented and hardworking people with excellent workplaces, while building lasting relationships with our employees and our clients. To us, job seekers are more than a resume; they are unique individuals working to achieve their career dreams and companies aren’t clients, but partners striving for business success. Our goal is connecting top talent with exceptional employers. Since 1997, that’s been our guiding purpose, inspiring us to always be at our best, so we can be there for you.


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Job Description

Adult Residential Facility for adult men with intellectual and physical disabilities. Provide support with daily activities in the home and the community while keeping them in a safe environment.


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Job Description


Job Title: Caregiver (Senior and Disability)


Hiring immediately!


Alegria Community Living is hiring Caregivers / Direct Support Professionals (DSP) to work closely with the residents of Algeria Homes. Residents are elderly and have intellectual and developmental disabilities.


Benefits of a Caregiver / Direct Support Professional (DSP):



  • $16.20/hour starting wage

  • Room for growth! Wage increases to $18.20/hour based on performance

  • Medical and dental healthcare package and HSA employer contribution

  • 403b savings and Employee Assistance Program (EAP)

  • Paid training available! Opportunity for professional growth!

Responsibilities of a Caregiver / Direct Support Professional (DSP):


  • Transport residents to medical, dental, social activities, and other appointments.

  • Assist residents as a senior helper with all ADL, personal grooming, and meal prep

  • Provide supervision, caregiving, and coaching during community and recreational outings

  • Monitor physical and emotional wellness of senior residents

  • Follow response procedures for all home emergencies, (medical, natural disaster, fire, and behavioral incidents).

  • Record data and maintain files regarding residents’ health, progress, home inventories and special incidents, as outlined in Title 17, Title 22, and the Alegria program design.

  • Understand organizations and support systems relating to each resident’s life.

  • Follow directives from the Home Administrator or Lead Staff and be a team player.

Job Requirements of a Caregiver / Direct Support Professional (DSP):


  • Prior experience providing direct care and supervision to persons with special needs preferred.

  • Excellent communication skills

  • Work weekend, holiday, overtime and overnight shifts as required.

  • Minimum age – 18, High school diploma or GED certificate

  • Health screen, TB clearance, fingerprinting, and clear criminal record

  • Valid and current California driver’s license and clear driving record

  • CPR and first aid training

  • Ability to lift 75 lbs. (to transfer individuals)

Training as a Caregiver / Direct Support Professional (DSP):


All training is paid for by Alegria Community Living.


  • Complete DSP 1 training or test for and pass DSP 1 certification within first year of employment.

  • Complete DSP 2 training or test for and pass DSP 2 certification within the second year of employment.

  • Complete required staff training and minimum of 12 hours continuing education annually.

Job Types: Full-time


Wages: $16.20 to $18.20 /hour


Company Description

Alegria Community Living provides support professionals for six homes in Alameda County and three homes in Contra Costa County. Most homes have a sister home located just a short distance away. Residents of both houses are encouraged to socialize and our team strives to support a sense of community not only between the two homes but for all residents living in Alegria supported homes and within our communities.

All Administrators are licensed by the State and maintain their certifications. This includes attending relevant trainings and conferences. Each home also has a full time Lead Staff who is licensed by the State as an Administrator. This ensures coverage for each home during vacation, leaves of absence, etc.

Each of the houses supports 3 or 4 residents who have private bedrooms. The homes are located in safe, residential, upscale neighborhoods. The homes were chosen for their close proximity to hospitals, community centers, recreational areas, landscaped neighborhoods, and pleasant surroundings. Ownership of the homes is provided by a separate non-profit corporation, the Housing Consortium of the East Bay (HCEB). HCEB is dedicated to maintaining permanent housing for people with developmental disabilities. These homes clearly belong to the individuals who live in them they are not Alegria Community Living properties. What this means is that these homes will not shut down or go out of business, but will remain in service for people with disabilities as long as they desire to live there.


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Job Description


Job Title: Caregiver (Senior and Disability)


Hiring immediately!


Alegria Community Living is hiring Caregivers / Direct Support Professionals (DSP) to work closely with the residents of Algeria Homes. Residents are elderly and have intellectual and developmental disabilities.


Benefits of a Caregiver / Direct Support Professional (DSP):



  • $16.20/hour starting wage

  • Room for growth! Wage increases to $18.20/hour based on performance

  • Medical and dental healthcare package and HSA employer contribution

  • 403b savings and Employee Assistance Program (EAP)

  • Paid training available! Opportunity for professional growth!

Responsibilities of a Caregiver / Direct Support Professional (DSP):


  • Transport residents to medical, dental, social activities, and other appointments.

  • Assist residents as a senior helper with all ADL, personal grooming, and meal prep

  • Provide supervision, caregiving, and coaching during community and recreational outings

  • Monitor physical and emotional wellness of senior residents

  • Follow response procedures for all home emergencies, (medical, natural disaster, fire, and behavioral incidents).

  • Record data and maintain files regarding residents’ health, progress, home inventories and special incidents, as outlined in Title 17, Title 22, and the Alegria program design.

  • Understand organizations and support systems relating to each resident’s life.

  • Follow directives from the Home Administrator or Lead Staff and be a team player.

Job Requirements of a Caregiver / Direct Support Professional (DSP):


  • Prior experience providing direct care and supervision to persons with special needs preferred.

  • Excellent communication skills

  • Work weekend, holiday, overtime and overnight shifts as required.

  • Minimum age – 18, High school diploma or GED certificate

  • Health screen, TB clearance, fingerprinting, and clear criminal record

  • Valid and current California driver’s license and clear driving record

  • CPR and first aid training

  • Ability to lift 75 lbs. (to transfer individuals)

Training as a Caregiver / Direct Support Professional (DSP):


All training is paid for by Alegria Community Living.


  • Complete DSP 1 training or test for and pass DSP 1 certification within first year of employment.

  • Complete DSP 2 training or test for and pass DSP 2 certification within the second year of employment.

  • Complete required staff training and minimum of 12 hours continuing education annually.

Job Types: Full-time


Wages: $16.20 to $18.20 /hour


Company Description

Alegria Community Living provides support professionals for six homes in Alameda County and three homes in Contra Costa County. Most homes have a sister home located just a short distance away. Residents of both houses are encouraged to socialize and our team strives to support a sense of community not only between the two homes but for all residents living in Alegria supported homes and within our communities.

All Administrators are licensed by the State and maintain their certifications. This includes attending relevant trainings and conferences. Each home also has a full time Lead Staff who is licensed by the State as an Administrator. This ensures coverage for each home during vacation, leaves of absence, etc.

Each of the houses supports 3 or 4 residents who have private bedrooms. The homes are located in safe, residential, upscale neighborhoods. The homes were chosen for their close proximity to hospitals, community centers, recreational areas, landscaped neighborhoods, and pleasant surroundings. Ownership of the homes is provided by a separate non-profit corporation, the Housing Consortium of the East Bay (HCEB). HCEB is dedicated to maintaining permanent housing for people with developmental disabilities. These homes clearly belong to the individuals who live in them they are not Alegria Community Living properties. What this means is that these homes will not shut down or go out of business, but will remain in service for people with disabilities as long as they desire to live there.


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Job Description


 


Jewish Family and Children’s Services (JFCS) is one of the oldest and largest human service agencies in the United States. For 170 years, JFCS has been caring for the community guided by Jewish traditions of advancing human dignity for everyone, community responsibility, inter-generational ties, and repairing the world. Our professionals, who come from a broad range of backgrounds and represent many faiths, bring energy, imagination, caring, and experience to a dynamic work environment.


JFCS is seeking its first hire for our Independent Living Skills Program, a new service offering through the Gary Shupin Living Community. This is an exciting opportunity to make a positive impact on the lives of individuals with intellectual and developmental disabilities who seek independent living.


The Support Coordinator provides one-on-one instruction and support to those individuals to assist them in living in their own home or working towards moving from their family’s home. Support Coordinators coach and role-model activities of daily living including, but not limited to, morning and evening routines, personal hygiene, cleaning, laundry, daily chores, meal planning, cooking, budgeting, shopping, healthy nutrition, social interactions, community outings, and use of public transportation. Primary instruction takes place in the individual’s home and local community.


In this role, the Support Coordinator:



  • Works with the Director of Disability Services and program participants to develop an Individual Service Plan (ISP) to assist clients in reaching their highest level of independent living.

  • Promotes and teaches self-advocacy, personal, domestic, medical, financial, social/recreational, communication, and behavior management skills to maintain independence.

  • Safeguards client privacy and confidentiality, making sure protected health information is secured.


If you have a Bachelor’s degree in human services and at least two (2) years’ experience working with adults with intellectual and developmental disabilities, we’d love to hear from you!


Please apply online with ZipRecruiter, or visit our website at https://www.jfcs.org/opportunity/independent-living-skills-instructor/ for the full job description.


The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.


All qualified applicants are encouraged to apply, including minorities, women, veterans, and disabled individuals. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status. JFCS is an Equal Opportunity Employer.


Company Description

Since 1850, JFCS of San Francisco, the Peninsula, Marin and Sonoma Counties has provided comprehensive, caring social services to Bay Area residents of all ages and faiths. We help people solve personal problems--from cradle to rocking chair--in order to strengthen the individual, strengthen the family and strengthen the community.

Mission Statement: Jewish Family and Children’s Services exists to provide professional and volunteer services for the purposes of developing, restoring and maintaining the competency of families and individuals of all ages. Traditionally, Jewish Family and Children’s agencies carry a special responsibility within the Jewish community for reaching out to children, the aged, those with special needs, the alienated and the dependent, and for the resettlement and acculturation of refugees and immigrants. As part of the network of Jewish community services, the Agency helps promote Jewish continuity through the provision of preventive, educational, therapeutic and supportive services, within the context of historic Jewish values, emphasizing inter-generational ties and community responsibility.


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Job Description


Velofix is hiring in the East Bay Area (e.g. Oakland, Berkeley, Walnut Creek, Pleasanton) Full-Time and Part-Time positions available


Are you friendly, thoughtful, and have an interest in cycling? Do you have a nuanced opinion on whether to call it a hex key or an Allen key? Hate desks? If you answered yes, you might be exactly who we’re looking for.


At Velofix, the Rider Support Technician is so much more than a bike mechanic. We see this role as the face of our brand, someone who is constantly encouraging people to ride more, and the person making sure our company is presented at its best every day.


The daily task list of a Rider Support Technician can be very broad. You would be responsible for managing the Mobile Bike Shop, visiting riders at their home or work, servicing their bike, doing bike fits, making deliveries, attending and supporting events, and doing your best to answer every question our riders might have. If this sounds like your jam, we can’t wait to meet you.


What we’re bringing to you:



  • Top 10% Hourly Pay. We monitor industry standards in every market to make sure we’re paying in the top 10%.

  • Keep all your gratuities. We’ve built a simple way for riders to offer gratuities and when they do, it’s all yours.

  • Monthly fitness allowance. We’re in full support of you doing more cycling-specific events: races, rides, triathlons, whatever tickles your fancy.

  • Product discounts

  • A robust training plan

  • Flexible hours

  • All tools are provided by velofix

  • Free uniforms

  • Internal support team that is super fast, friendly, and ready to help you solve any issue

  • Career growth - your development is important to our long term success


What you’re bringing to us:



  • A desire to talk with people about cycling

  • Strong work ethic. Not looking for 90 hours a week, just a commitment to be fully engaged when you are at work

  • Dependability

  • Positive attitude

  • Self-motivated. We’re trusting you to do you. But at the same time, do the right thing.

  • Team-oriented

  • Effective at communicating ideas.

  • Flexibility. The job will ask for a few late nights and weekends. We’ll do our best to give you a heads up.

  • Experience doing this sort of thing. You’ve done it before. You want to do it again. And you want to do it for us.


Some things that could give you a leg up:



  • You’re a cyclist (mountain, road, casual, commuter, uni… we love it all)

  • Experience working in a bike shop and a technician, salesperson, or manager

  • Proficiency with the most common industry components like Shimano, SRAM, Fox, Rockshox, etc.

  • Experience with bike assembly, wheel building/truing, or E-bike maintenance.

  • Speaking multiple languages


Some requirements we have:



  • You have a clean driving record

  • You’re open to a background check


Job Description:



  • Positively and joyfully engage all customers as their cycling coach, mentor, and problem solver - this applies to all forms of communication; in person, email, over the phone, text, etc.

  • Conduct general bicycle maintenance, prepping bikes for rental, delivery and assembly, personalized repair and/or parts and accessory installation as per customer specifications

  • Provide technical support for, but not limited to, cycling events, corporate accounts, and velofix corporate events

  • Execute and report on all use of “non-scheduled time” used to market velofix, our services, partners, and capabilities

  • Maintain accurate records of hours worked. Requesting approvals prior to any overtime hours.

  • Maintain accurate record of all expenses

  • Maintain Mobile Bike Shop shrinkage at 1.5% or lower

  • Miscellaneous tasks to support our tour business: gear inventory receiving and shipping, inventory counts, storage organization, Mobile Bike Shop prep and cleanliness, etc

  • Occasionally act as a delivery driver

  • Comply with all corporate employment policies. This includes, but is not limited to, employee harassment policies, vacation policies, dress code, social media policies, driving standards, and spending.


Basic Requirements:‍‍‍



  • Minimum age: 18

  • Must have physical ability to lift 50 lbs

  • Current driver’s license and good driving record


Necessary Skills/Qualifications:



  • Be able to “speak bike”

  • Impeccable driving etiquette

  • Thorough working knowledge of modern carbon road bikes, Di2 shifting, hydraulic disc brakes, suspension, e-bikes, etc

  • Good time management, knowing how to triage multiple requests according to urgency, etc

  • Excellent interpersonal skills. velofix prides itself in providing exceptional customer service



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Job Description


 


YPI is looking for dynamic customer support consultants to join our fast-growing team. Based in Fremont, YPI is a market leader in quality sales and customer acquisition and we need customer service personnel to support our sales team. We are located in Fremont, California, and are looking for people who can work in the Fremont office. The sky is the limit for the right candidate, so read on for more information and if you think you tick all the boxes, apply today!


 


The Customer Support Representative is an essential member of our Customer Care team. As a Customer Service Representative, you will be responsible for handling incoming inquiries and providing support to customers in a timely, efficient, and professional manner. Customer inquiries may be simple or complex, and each representative must be well-versed in product knowledge to provide detailed responses. The Customer Service Representative will also take notes on customer accounts on a daily basis, process sales transactions, and speak to as many customers as possible. With our campaigns focused towards the customer experience, we are looking for high energy, and people oriented team members to join us in both our non-profit and telecommunications campaigns like UNICEF, Children International, Comcast, and AT&T.


 


Customer Support Representative I Job Description


 



  • Interacting with customers to provide troubleshooting assistance daily


  • Resolving client issues in a friendly, helpful way.


  • Providing price tariffs and amending as required.


  • Responding to client enquiries.


  • Attending staff and client meetings.


  • Tracking sales and maintaining records.


  • Helping the sales team to acquire new customers.


  • Up-selling where appropriate.


  • Providing general admin support.



 


Are You Qualified for the Role?


 



  • We are looking for warm, friendly people with an outgoing personality and a genuine enthusiasm for life.


  • Excellent communication skills.


  • Second language desirable.


  • You must be a team player.


  • A strong work ethic is essential.


  • You must be flexible and willing to learn.



 


Work History and Educational Requirements


 



  • A High School Diploma.


  • Previous experience in a customer service or customer facing role



 


The Benefits of Working for YPI


 



  • You can earn as much as you like at YPI because we reward hard work with an excellent bonus and commission package.


  • You will have lots of scope for promotion and career advancement.


  • There is plenty of opportunity for travel is available if desired.



 


Our company offers competitive earnings with amazing perks, technology that puts us ahead of the competition, and training and support systems that are unmatched and provide each employee with an opportunity to become a subject matter expert. Our company delivers exceptional customer service, a commitment to sustainable practices, a focus on value enhancement, dedication to customer and employee wellness, and an unparalleled commitment to respect-based management.


We are taking all CDC COVID-19 precautions in the office. This includes wearing PPE at all times when in the office and in the field. Hand sanitizer dispensers are placed throughout the office and we are doing temperature checks for everyone that comes in. We are also maintaining the 6 feet apart social distancing rule.


Yang & Partners is an equal opportunity employer.



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Job Description


Job Title: Caregiver (Senior and Disability)


Hiring immediately!


Alegria Community Living is hiring Caregivers / Direct Support Professionals (DSP) to work closely with the residents of Algeria Homes. Residents are elderly and have intellectual and developmental disabilities.


Benefits of a Caregiver / Direct Support Professional (DSP):



  • $16.20/hour starting wage

  • Room for growth! Wage increases to $18.20/hour based on performance

  • Medical and dental healthcare package and HSA employer contribution

  • 403b savings and Employee Assistance Program (EAP)

  • Paid training available! Opportunity for professional growth!

Responsibilities of a Caregiver / Direct Support Professional (DSP):


  • Transport residents to medical, dental, social activities, and other appointments.

  • Assist residents as a senior helper with all ADL, personal grooming, and meal prep

  • Provide supervision, caregiving, and coaching during community and recreational outings

  • Monitor physical and emotional wellness of senior residents

  • Follow response procedures for all home emergencies, (medical, natural disaster, fire, and behavioral incidents).

  • Record data and maintain files regarding residents’ health, progress, home inventories and special incidents, as outlined in Title 17, Title 22, and the Alegria program design.

  • Understand organizations and support systems relating to each resident’s life.

  • Follow directives from the Home Administrator or Lead Staff and be a team player.

Job Requirements of a Caregiver / Direct Support Professional (DSP):


  • Prior experience providing direct care and supervision to persons with special needs preferred.

  • Excellent communication skills

  • Work weekend, holiday, overtime and overnight shifts as required.

  • Minimum age – 18, High school diploma or GED certificate

  • Health screen, TB clearance, fingerprinting, and clear criminal record

  • Valid and current California driver’s license and clear driving record

  • CPR and first aid training

  • Ability to lift 75 lbs. (to transfer individuals)

Training as a Caregiver / Direct Support Professional (DSP):


All training is paid for by Alegria Community Living.


  • Complete DSP 1 training or test for and pass DSP 1 certification within first year of employment.

  • Complete DSP 2 training or test for and pass DSP 2 certification within the second year of employment.

  • Complete required staff training and minimum of 12 hours continuing education annually.

Job Types: Full-time


Wages: $16.20 to $18.20 /hour


Company Description

Alegria Community Living provides support professionals for six homes in Alameda County and three homes in Contra Costa County. Most homes have a sister home located just a short distance away. Residents of both houses are encouraged to socialize and our team strives to support a sense of community not only between the two homes but for all residents living in Alegria supported homes and within our communities.

All Administrators are licensed by the State and maintain their certifications. This includes attending relevant trainings and conferences. Each home also has a full time Lead Staff who is licensed by the State as an Administrator. This ensures coverage for each home during vacation, leaves of absence, etc.

Each of the houses supports 3 or 4 residents who have private bedrooms. The homes are located in safe, residential, upscale neighborhoods. The homes were chosen for their close proximity to hospitals, community centers, recreational areas, landscaped neighborhoods, and pleasant surroundings. Ownership of the homes is provided by a separate non-profit corporation, the Housing Consortium of the East Bay (HCEB). HCEB is dedicated to maintaining permanent housing for people with developmental disabilities. These homes clearly belong to the individuals who live in them they are not Alegria Community Living properties. What this means is that these homes will not shut down or go out of business, but will remain in service for people with disabilities as long as they desire to live there.


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Job DescriptionProvides support as a member of the Front-End team to include assisting customers during the check-out process, performing all cash register functions, bagging groceries, and working at the customer service desk. Works to maintain attractive customer service displays and support the regional Customer Service vision. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.Job Responsibilities


  • Checks out customer groceries efficiently and accurately.


  • Upholds government regulations concerning sale of alcoholic beverages and taxation.


  • Follows proper check, ATM, and credit procedures.


  • Uses proper tares procedures when ringing up scalable items.


  • Cleans and stocks Front End areas, including own register changing tapes and ribbon as necessary.


  • Follows all cash handling procedures meeting and exceeding regional cashier variance policy.


  • May assist with training of new Cashier and Courtesy Team Members.


  • Assists supervisor in controlling customer flow and backed up lines helping reduce customer waiting time.


  • Proactively participates in Regional Front End programs as directed by leadership.


  • Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.


  • Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.


  • Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.


  • Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.


  • Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.


  • Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.


  • Immediately reports safety hazards and violations.


  • Performs other duties as assigned by store, regional, or national leadership.


Job Skills


  • Demonstrates patience in dealing with customers and Team Members.


  • Maintains proficiency with the Front-End Code Book and PLUs:


  • Strong basic math skills


  • Strong to excellent communication skills and willingness to work as part of a team.


  • Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.


  • Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.


  • Ability to follow directions and procedures; effective time management and organization skills.


  • Passion for natural foods and the mission of Whole Foods Market.


  • Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.


  • Understanding of and compliance with WFM quality goals.


  • Strong attention to detail.


Experience

  • No prior retail experience required.

Physical Requirements / Working Conditions


  • Must be able to lift 50 pounds.


  • In an 8-hour work day: standing/walking 6-8 hours.


  • Hand use: single grasping, fine manipulation, pushing and pulling.


  • Work requires the following motions: bending, twisting, squatting and reaching.


  • Exposure to FDA approved cleaning chemicals.


  • Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.


  • Ability to work in a wet and cold environment.


  • Ability to work a flexible schedule including nights, weekends, and holidays as needed.


  • Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.


Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion.

At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.

Who are we? Well, we seek out the finest natural and organic foods available, maintain the strictest quality standards in the industry, and have an unshakeable commitment to sustainable agriculture. Add to that the excitement and fun we bring to shopping for groceries, and you start to get a sense of what were all about. Oh yeah, were a mission-driven company too.

Whole Foods Market attracts people who are passionate - about great food, about the communities they live in, about how we treat our planet and our fellow humans - and who want to bring their passion into the workplace and make a difference.

Learn more about careers at Whole Foods Market here!

Privacy Policy


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Company Overview

HD Supply (NASDAQ:HDS) (www.hdsupply.com) is one of the largest industrial distributors in North America. The company provides a broad range of products and value-add services to approximately 500,000 customers with leadership positions in maintenance, repair and operations and specialty construction sectors. Through approximately 260 locations across 36 states and six Canadian provinces, the company's approximately 11,000 associates provide localized, customer-driven services including jobsite delivery, will call or direct-ship options, diversified logistics and innovative solutions that contribute to its customers' success. With an active commitment to the communities in which we operate, HD Supply associates are part of a thriving organization that supports the virtues of wellness, diversity and inclusion all of which are top priorities for the company. Equally as important is empowering our associates to grow professionally while providing competitive benefits and compensation. If youre ready to find a rewarding career and achieve your full potential with a growing industry leader, HD Supply is ready for you!

Job Description & Qualifications

Job Summary

Responsible for providing customers with assistance with products and securing orders. This position does not have any supervisory responsibilities.

 

Major Tasks, Responsibilities and Key Accountabilities

  • Responds to customer requests for orders and quotations, deliveries, special orders, and will-calls that are received in-person or via phone, e-mail, written, and faxed correspondence.
  • Ensures the accuracy of all bids, invoicing, and special order quotes.
  • Responds to requests for telephone sales/quotes.
  • Processes all merchandise returns and tags defective merchandise for credit from the vendor.
  • Calls customer leads in order to increase store sales. Follows up on all open quotes.
  • Assist with helping customers in Tool Rental and through the register when needed
  • Performs other duties as assigned.

Nature and Scope

  • Selects correct processes from clearly prescribed rules, past practices, or instruction. Seeks advice and guidance on non-routine or problem areas from supervisor. Deviations from the norm are cleared by the supervisor.
  • Under close supervision, exercises limited latitude/independent judgment. Work typically involves detailed checks or close review of output by a senior coworker and/or supervisor.
  • None.

Work Environment

  • Typically located in a comfortable environment but with regular exposure to factors that may cause noticeable discomfort or a moderate risk of accident or illness, such as temperature extremes, moving machinery, loud noises, and fumes.
  • Ability to lift and carry up to 50 pounds in a physical environment. Ability to stand for periods of time up to and exceeding 60 minutes. Ability to make repetitive movements, such as using a 10-key or calculator, bending, or squatting.
  • Typically requires overnight travel less than 10% of the time.

Education and Experience

  • HS Diploma or GED strongly preferred. 0-2 years of experience in area of responsibility.

Preferred Qualifications & Job Specific Details

Preferred Qualifications

  • 6-12 months sales experience and product knowledge.


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Job Description


Job Title: Field Service Technician I


Location: Oakland California 94601


Duration: 03 Months Contract to Hire  


Pay Rate:$20.00/hr. on w2 without benefits


Shift Timings: - Tuesday to Saturday 9Am – 6 PM


Job Description:


 Mandatory Skills


Position is currently 90-day contract-to-hire.


Candidates should be pre-screened to confirm that they fit the below requirements listed.


Need 1 resource to perform Break & Fix work during Tuesday to Saturday 0900 to 1800


Candidate must maintain good customer focus meeting deadlines and service level agreements (SLA’s)


Technician will travel to each client’s location


Maintains, analyses, troubleshoots, and repairs Desktop, Laptop, Server and Printer


Works under general supervision


 


Minimum Requirements:


• 3 years plus supporting Desktops, Laptops and Printers.


• 3 years plus with customer service experience • Reliable Transportation (This is a driving position – reimbursed accordingly)


• Able to work weekends, staggered or late shifts possibly including evenings and/or weekends


• Personable as they will be interacting with a wide range of users and environments


• Can work on a ladder of lift and are able to lift up to 50lbs.


 


Basic Needs/Haves


• Able to work from a bent, crouched, or kneeled position


• Smartphone with tethering/hot spot capabilities (Reimbursed within Corporate Guidelines)


• Laptop


• Basic Hand Tools


• Possess a valid driver’s license Preferred,


 


NOT REQUIRED:


• CompTIA A+


• OEM Printer Warranty Certifications


• OEM Laptop/Desktop Warranty Certifications


• Server experience would be a bonus


• Add additional points as needed


 



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Job Description


Currently seeking a Field Support Engineer for a Japanese Semiconductor Manufacturing company! Training will be provided. The ideal candidate will have a 2- 3 years work experience from Semiconductor industry and have passion for fixing and troubleshooting mechanical machinery. Industry will be in the Semiconductor sector.


Position: Field Support Engineer


Industry: Technology/Engineering/Maintenance


Location: Fremont, CA / San Francisco Bay Area


Languages: English


Pay: $90-100k


Status: Full time + Excellent benefits


Duties



  • On-site client support to maintain, repair and troubleshoot proprietary machinery.

  • Preventative maintenance, client feedback, and service.

  • Well established company: Working at the major well-known client’s site

  • Obtain Factory Training and achieve Certification on multiple products.

  • Apply company policies and procedures to understand routine issues.

  • Professionally interact with, and understand technical information from internal team

  • Miscellaneous administrative tasks if necessary


Qualifications



  • BS in Mechanical Engineering or Electrical Engineering

  • Associates degree in Technical/Mechanical/Electrical field considered

  • Apply company policies and procedures to understand routine issues.

  • Professionally interact with, and understand technical information from internal team


Company Description

TOP Group (https://top-us.com) has grown from a single office in New York in 1992, to one of the global leaders in Japanese related talent solutions today.
As one of the first Japanese staffing agencies in the U.S., we have branches in San Francisco, Los Angeles and Houston in addition to our Headquarters in New York. We also have 3 branches in Mexico and 1 branch in Japan.
Please feel free to contact us if you are looking for new career opportunities.


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Job Description


Job Title: Caregiver (Senior and Disability)


Hiring immediately!


Alegria Community Living is hiring Caregivers / Direct Support Professionals (DSP) to work closely with the residents of Algeria Homes. Residents are elderly and have intellectual and developmental disabilities.


Benefits of a Caregiver / Direct Support Professional (DSP):



  • $16.20/hour starting wage

  • Room for growth! Wage increases to $18.20/hour based on performance

  • Medical and dental healthcare package and HSA employer contribution

  • 403b savings and Employee Assistance Program (EAP)

  • Paid training available! Opportunity for professional growth!

Responsibilities of a Caregiver / Direct Support Professional (DSP):


  • Transport residents to medical, dental, social activities, and other appointments.

  • Assist residents as a senior helper with all ADL, personal grooming, and meal prep

  • Provide supervision, caregiving, and coaching during community and recreational outings

  • Monitor physical and emotional wellness of senior residents

  • Follow response procedures for all home emergencies, (medical, natural disaster, fire, and behavioral incidents).

  • Record data and maintain files regarding residents’ health, progress, home inventories and special incidents, as outlined in Title 17, Title 22, and the Alegria program design.

  • Understand organizations and support systems relating to each resident’s life.

  • Follow directives from the Home Administrator or Lead Staff and be a team player.

Job Requirements of a Caregiver / Direct Support Professional (DSP):


  • Prior experience providing direct care and supervision to persons with special needs preferred.

  • Excellent communication skills

  • Work weekend, holiday, overtime and overnight shifts as required.

  • Minimum age – 18, High school diploma or GED certificate

  • Health screen, TB clearance, fingerprinting, and clear criminal record

  • Valid and current California driver’s license and clear driving record

  • CPR and first aid training

  • Ability to lift 75 lbs. (to transfer individuals)

Training as a Caregiver / Direct Support Professional (DSP):


All training is paid for by Alegria Community Living.


  • Complete DSP 1 training or test for and pass DSP 1 certification within first year of employment.

  • Complete DSP 2 training or test for and pass DSP 2 certification within the second year of employment.

  • Complete required staff training and minimum of 12 hours continuing education annually.

Job Types: Full-time


Wages: $16.20 to $18.20 /hour


Company Description

Alegria Community Living provides support professionals for six homes in Alameda County and three homes in Contra Costa County. Most homes have a sister home located just a short distance away. Residents of both houses are encouraged to socialize and our team strives to support a sense of community not only between the two homes but for all residents living in Alegria supported homes and within our communities.

All Administrators are licensed by the State and maintain their certifications. This includes attending relevant trainings and conferences. Each home also has a full time Lead Staff who is licensed by the State as an Administrator. This ensures coverage for each home during vacation, leaves of absence, etc.

Each of the houses supports 3 or 4 residents who have private bedrooms. The homes are located in safe, residential, upscale neighborhoods. The homes were chosen for their close proximity to hospitals, community centers, recreational areas, landscaped neighborhoods, and pleasant surroundings. Ownership of the homes is provided by a separate non-profit corporation, the Housing Consortium of the East Bay (HCEB). HCEB is dedicated to maintaining permanent housing for people with developmental disabilities. These homes clearly belong to the individuals who live in them they are not Alegria Community Living properties. What this means is that these homes will not shut down or go out of business, but will remain in service for people with disabilities as long as they desire to live there.


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Job Description


Paragon is a growing, privately owned Sales and Marketing company in the Sacramento, California area, servicing over 5,000 customers nationwide. Currently, we are seeking a collaborative and solution-oriented individual to join our team as a Customer Service Representative! This is a seasonal to a possible full-time position.


Here at Paragon, our company's mission is to continuously push forward individually and collectively. Paragon, creates a team environment where we are greater than just the sum of our parts, which is relative to the meaning behind our company’s name, a person viewed as a model of excellence.


If you are a team player and sports enthusiast, then this is the place for you - we thrive off of competition and the growth of our team members. Ultimately, we are looking for a friendly and driven individual that likes to venture out of their comfort zone and talk with our clients about our many products and services.


 


Responsibilities:



  • Attracts potential customers by answering product and service questions

  • Handling customer order related questions, inquiries, and complaints

  • Recommends products that will meet customers’ needs

  • Prepares product or service reports by collecting and analyzing customer information

  • Contributes to team effort by accomplishing related results as needed

  • Maintaining current knowledge of products offered

  • Perform all other related duties as assigned


 


Requirements:



  • Positive attitude and excellent communication skills

  • Knowledge of principles and processes for providing excellent customer service.

  • Product knowledge, Quality Focus, Problem Solving, Resolving Conflict, Multi-tasking

  • High school diploma or equivalent

  • Support company values and standards of integrity

  • Excellent verbal and interpersonal skills with a high degree of professionalism

  • Must be able to function as part of a team as well as independently



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Job Description


Velofix is hiring in the East Bay Area (e.g. Oakland, Berkeley, Walnut Creek, Pleasanton) Full-Time and Part-Time positions available


Are you friendly, thoughtful, and have an interest in cycling? Do you have a nuanced opinion on whether to call it a hex key or an Allen key? Hate desks? If you answered yes, you might be exactly who we’re looking for.


At Velofix, the Rider Support Technician is so much more than a bike mechanic. We see this role as the face of our brand, someone who is constantly encouraging people to ride more, and the person making sure our company is presented at its best every day.


The daily task list of a Rider Support Technician can be very broad. You would be responsible for managing the Mobile Bike Shop, visiting riders at their home or work, servicing their bike, doing bike fits, making deliveries, attending and supporting events, and doing your best to answer every question our riders might have. If this sounds like your jam, we can’t wait to meet you.


What we’re bringing to you:



  • Top 10% Hourly Pay. We monitor industry standards in every market to make sure we’re paying in the top 10%.

  • Keep all your gratuities. We’ve built a simple way for riders to offer gratuities and when they do, it’s all yours.

  • Monthly fitness allowance. We’re in full support of you doing more cycling-specific events: races, rides, triathlons, whatever tickles your fancy.

  • Product discounts

  • A robust training plan

  • Flexible hours

  • All tools are provided by velofix

  • Free uniforms

  • Internal support team that is super fast, friendly, and ready to help you solve any issue

  • Career growth - your development is important to our long term success


What you’re bringing to us:



  • A desire to talk with people about cycling

  • Strong work ethic. Not looking for 90 hours a week, just a commitment to be fully engaged when you are at work

  • Dependability

  • Positive attitude

  • Self-motivated. We’re trusting you to do you. But at the same time, do the right thing.

  • Team-oriented

  • Effective at communicating ideas.

  • Flexibility. The job will ask for a few late nights and weekends. We’ll do our best to give you a heads up.

  • Experience doing this sort of thing. You’ve done it before. You want to do it again. And you want to do it for us.


Some things that could give you a leg up:



  • You’re a cyclist (mountain, road, casual, commuter, uni… we love it all)

  • Experience working in a bike shop and a technician, salesperson, or manager

  • Proficiency with the most common industry components like Shimano, SRAM, Fox, Rockshox, etc.

  • Experience with bike assembly, wheel building/truing, or E-bike maintenance.

  • Speaking multiple languages


Some requirements we have:



  • You have a clean driving record

  • You’re open to a background check


Job Description:



  • Positively and joyfully engage all customers as their cycling coach, mentor, and problem solver - this applies to all forms of communication; in person, email, over the phone, text, etc.

  • Conduct general bicycle maintenance, prepping bikes for rental, delivery and assembly, personalized repair and/or parts and accessory installation as per customer specifications

  • Provide technical support for, but not limited to, cycling events, corporate accounts, and velofix corporate events

  • Execute and report on all use of “non-scheduled time” used to market velofix, our services, partners, and capabilities

  • Maintain accurate records of hours worked. Requesting approvals prior to any overtime hours.

  • Maintain accurate record of all expenses

  • Maintain Mobile Bike Shop shrinkage at 1.5% or lower

  • Miscellaneous tasks to support our tour business: gear inventory receiving and shipping, inventory counts, storage organization, Mobile Bike Shop prep and cleanliness, etc

  • Occasionally act as a delivery driver

  • Comply with all corporate employment policies. This includes, but is not limited to, employee harassment policies, vacation policies, dress code, social media policies, driving standards, and spending.


Basic Requirements:‍‍‍



  • Minimum age: 18

  • Must have physical ability to lift 50 lbs

  • Current driver’s license and good driving record


Necessary Skills/Qualifications:



  • Be able to “speak bike”

  • Impeccable driving etiquette

  • Thorough working knowledge of modern carbon road bikes, Di2 shifting, hydraulic disc brakes, suspension, e-bikes, etc

  • Good time management, knowing how to triage multiple requests according to urgency, etc

  • Excellent interpersonal skills. velofix prides itself in providing exceptional customer service



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Job Description


Grundig IT, a leading IT firm in Contra Costa County, is looking for a well-organized team player as a desktop support technician. The right candidate will be adaptable and good at troubleshooting computer and network problems. Must possess a strong understanding of small business computer hardware, software and networks. Must have an excellent knowledge of computer networking and equipment, TCP/IP, DNS and Windows 10, the Microsoft Office Suite, Outlook and Microsoft 365.


Familiarity with server platforms (Server 2012 / R2 + Server 2016 + Server 2019) is desired, but not required. Apple Mac OSX knowledge is not required, but may help.


Attention to detail and good documentation and communication skills are important, as is a positive customer-service oriented attitude.


For the right candidate, there is a strong possibility that responsibilities and compensation will increase over time to include server / network support.


Please submit your resume along with a cover letter answering these three questions:


 


What are your 3 strongest attributes? ............................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................


Why are you suited to this position? ............................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................


What is your biggest success? ..........................................................................................................................................................................................................................................................................................................................................................................................................................................................................................


 


Company Description

See job description


See full job description

Job Description


Dynamic Office & Accounting Solutions is currently seeking an experienced Network Engineer. This position will be responsible for providing desktop and network support to clients.


Duties include:



  • Provide network support to clients including backups, security management, user account management, e-mail systems including Exchange, internet access, and application support

  • Maintain client backups

  • Support server, network and desktop hardware, software and applications

  • Hardware and software troubleshooting

  • Hardware installation and maintenance

  • Maintain client documentation

  • Maintain client work order system


Skills:



  • Experience working with Windows servers (2008 R2, 2012 R2, 2016) and desktop products (Windows 7, 10)

  • Experience working with exchange servers and understanding of mail flow

  • Networking essentials such as TCP/IP, Ethernet, OSI Model, DNS

  • Able to setup basic networks, including firewalls, user accounts, user permissions, AD servers; support networked printers and photocopiers


 


Company Description

Dynamic Office & Accounting Solutions is a full-service staffing partner dedicated to providing staffing solutions and career opportunities to all levels of clients and candidates, including: staff, supervisors, managers, directors and executives. • Founded in 1997 by Tiffany Stuart • Core competencies in Accounting, Office, Light Industrial, Finance, Administrative Assistants, Banking, Customer Service, Call Center, IT, Engineering, Telecom, Special Events Staffing, Sales Professionals at all levels, and Retail Management. • Staffing offerings include direct hire/full-time, temporary, temporary to hire, technical contract, payroll services, testing services • Corporate headquartered in Danville. Office locations in Danville, Fairfield, Sacramento, Orange County, Visalia. • WBENC, WSOB, SAM certified.


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Job Description


Technical Support Specialist


Job Description


The Technical Support Specialist is responsible for building and managing the people, processes, infrastructure and environment necessary to support a world class customer focused technical support and customer service organization. This position and associated team is responsible for managing customer facing technical programs including; beta testing, technical bulletins, and internal escalations. This is a hands-on leadership position that reports to our Sr. Operations Manager.


Responsibilities


Manage and structure daily operations of first level Support for AVer’s North & South America business.



  • Answer phone calls, emails as well as manage the technical support platform on a daily basis.

  • Establish, maintain, measure, and continuously improve the process, infrastructure and environment to ensure efficient handling of normal and exceptional product incidents.

  • Collaborate with sales, marketing and PMs to continuously enhance the total customer experience of all AVer customers.

  • Work closely with cross functional teams to manage incident flow throughout the life-cycle, as ownership changes between support, development, sustaining and quality assurance, and assist in rolling-out fixes when they become available.

  • Ensure that critical accounts are handled expeditiously and appropriately to solve the technical issue and to maintain or achieve customer satisfaction.

  • Represent the customer post sales experience to all internal cross functional groups.

  • Lead, mentor, attract, retain and manage junior Support Staffs to enable them to successfully accomplish their responsibilities.


Qualifications



  • 2+ years experience working for a networking, Pro-AV or video communications company.

  • Thorough understanding of customer support operations, processes, and incident handling

  • AS in Computer Engineering (or equivalent Enterprise IT experience)

  • Excellent written and verbal communication skills in English

  • Excellent customer relationship skills

  • Results-focused, team-oriented individual with a strong work ethic.


Nice to have Skills and Experience



  • A/V technologies lingo and know-how (Anything video and audio related, etc)

  • USB camera, Streaming camera or any IP PTZ enabled camera systems.

  • Experts in Windows PC, Chromebook, MacBook systems as well as the associated Android, iPad tablets.

  • Networking (IP, WAN) and security expertise

  • Knowledge of IP Networking, including routing protocols and videoconferencing applications

  • Knowledge of more than one operating systems: Windows, Mac, Linux


AVer Information Inc. is an equal opportunity employer


Company Description

AVer is an award-winning provider of visual collaboration and education technology solutions that improve productivity and enrich lives. From accelerating learning in the classroom to increasing competitive advantage for businesses, AVer solutions leverage the power of technology to help people connect with one another to achieve great things. Our product portfolio includes Interactive Flat Panels, USB Video Conferencing Camera Systems, Document Cameras as well as Sync and Charge Solutions for Mobile Devices. We strive to provide industry leading service and support that exceeds our customer's expectations. We are also deeply committed to our community, the environment and employ stringent green processes in all we do.


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Job Description


 


Inside Sales/Sales Support/Client Account Manager


Job type: Full time


Pay rate: $50K to 60K + Commission commensurate with experience.


Job Description


We are looking for an  Inside Sales/Sales Support/Client Account Manager with Defense or aerospace company experience , to fill an opening with one of our top client company, located in Fremont, CA. The Manager will establish, develops, and maintains business relationships with leaders within this industry, as well as key stakeholders within a variety of customer accounts.


Key attributes that will contribute to success in the role may include:



  • The ability to easily build rapport with a wide variety of people, a confident and persistent manner, as well as knack for recognizing customer service opportunities.

  • To build these relationships, the position requires a frequent email and phone communication, as well as regular travel to military bases and attendance at tradeshows and conferences.


Experience with military (esp. DoD) and Aerospace is a must. Some idea about sheet metal machining processes is helpful. Sales experience will be highly beneficial.


Responsibilities for Inside Sales/Sales Support/Client Account Manager



  • Research and maintain detailed records of key contacts and chain of command for each account.

  • Business and territory development, including generating sales leads and cold-calling prospective customers.

  • Lead in-person meetings to develop understanding of customer needs and share details of Tri-Fab’s core services.

  • Develop business relationships within customer accounts through regular meetings, phone calls, and networking events.

  • Maintain understanding of business initiatives within accounts in order to proactively service needs.

  • Serve as an industry expert providing guidance to customers regarding precision sheet metal fabrication and machining needs.

  • Partner with internal teams to identify technical resources.

  • Negotiate contract terms and agreements for services.

  • Prefers candidate from Defense/Military or aerospace company background

  • Understand procurement processes both within our company and those of your accounts.

  • Develop an understanding of each customer’s needs – protocols, products, purchase procedures and timing.

  • Continuously expand the company’s network of customers and production base.

  • Support or fulfill other duties as required.


Requirements for Inside Sales/Sales Support/Client Account Manager



  • Must have experience in precision sheet metal or machining sales within the Aerospace or Defense industries.

  • Experience with AS9100 or ISO quality control procedures is a must.

  • Ability to read mechanical drawings is essential

  • Strong computer skills is preferred

  • Must be self-motivated, tenacious, able to make cold calls and close business to business sales.

  • Ability to travel within continental United States, including some weekend travel required

  • Ability to lift and carry up to 50 lbs. required

  • Demonstrates strong communication skills – listening, oral, presentation, written

  • Highly organized

  • Extroverted personality

  • Ability to plan, schedule, implement and follow-up


Benefits:


1. Health Insurance Coverage: Medical, Dental, Vision, Accident, Cancer, and Hospitalization,


2. 401(k) and Life Insurance Plan for Employees,


3. Generous paid time off


 


If you're dedicated and ambitious, then this is an excellent platform to grow your career. And Account Manager Position may be right up your alley, and we want to hear from you. Don't hesitate to apply.


Company Description

An award-winning AS/EN/JISQ9100:2016-Rev. D and ISO 9001:2015 certified precision sheet metal manufacturer of ferrous, non-ferrous and stainless steel alloys.


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Job Description


Technical Support Specialist


Job Description


The Technical Support Specialist is responsible for building and managing the people, processes, infrastructure and environment necessary to support a world class customer focused technical support and customer service organization.  This position and associated team is responsible for managing customer facing technical programs including; beta testing, technical bulletins, and internal escalations.   This is a hands-on leadership position that reports to our Sr. Operations Manager. 


Responsibilities


Manage and structure daily operations of first level Support for AVer’s North & South America business.



  •  Answer phone calls, emails as well as manage the technical support platform on a daily basis.

  • Establish, maintain, measure, and continuously improve the process, infrastructure and environment to ensure efficient handling of normal and exceptional product incidents.

  • Collaborate with sales, marketing and PMs to continuously enhance the total customer experience of all AVer customers.

  • Work closely with cross functional teams to manage incident flow throughout the lifecycle, as ownership changes between support, development, sustaining and quality assurance, and assist in rolling-out fixes when they become available.

  • Ensure that critical accounts are handled expeditiously and appropriately to solve the technical issue and to maintain or achieve customer satisfaction.

  • Represent the customer post sales experience to all internal cross functional groups.

  • Lead, mentor, attract, retain and manage junior Support Staffs to enable them to successfully accomplish their responsibilities.


Qualifications



  •  2+ years experience working for a networking, Pro-AV or video communications company.

  • Thorough understanding of customer support operations, processes, and incident handling

  • AS in Computer Engineering (or equivalent Enterprise IT experience)

  • Excellent written and verbal communication skills in English

  • Excellent customer relationship skills

  • Results-focused, team-oriented individual with a strong work ethic.


Nice to have Skills and Experience



  •  A/V technologies lingo and know-how (Anything video and audio related, etc)

  • USB camera, Streaming camera or any IP PTZ enabled camera systems.

  • Experts in Windows PC, Chromebook, MacBook systems as well as the associated Android, iPad tablets.

  • Networking (IP, WAN) and security expertise

  • Knowledge of IP Networking, including routing protocols and videoconferencing applications

  • Knowledge of more than one operating systems: Windows, Mac, Linux


AVer Information Inc. is an equal opportunity employer


Company Description

AVer is an award-winning provider of visual collaboration and education technology solutions that improve productivity and enrich lives. From accelerating learning in the classroom to increasing competitive advantage for businesses, AVer solutions leverage the power of technology to help people connect with one another to achieve great things. Our product portfolio includes Interactive Flat Panels, USB Video Conferencing Camera Systems, Document Cameras as well as Sync and Charge Solutions for Mobile Devices. We strive to provide industry leading service and support that exceeds our customer's expectations. We are also deeply committed to our community, the environment and employ stringent green processes in all we do.


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Job Description


We are seeking a Care Professional ( Caregiver) to join our team! You will assist in the daily care of elderly or disabled individuals. Responsibilities: Assist clients with daily living activities Communicate ongoing care results and updates to relevant parties Collaborate with clients and families for best care opportunities Maintain a healthy and comfortable living environment ​Qualifications: Previous experience in personal care or other related fields Compassionate and caring demeanor Ability to build rapport with clients Excellent written and verbal communication skill


 


If you are serious about getting to work? Earning extra money ? ready to work as early as next week ? or weekend? Please Apply at https://superiorqualityhc.clearcareonline.com/apply


**If you qualify you will receive a call to schedule a phone and video interview


Company Description

Our agency is committed to staffing experienced, responsible and compassionate caregivers that have undergone DOJ criminal background checks and extensive screening to provide safe and supportive care for our clients.
ALL caregivers receive initial and ongoing training


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Job Description


Global Director of Applications Support


The Cytek Global Director of Applications Support will lead a team of Technical Application Specialists that perform a broad range of functions in support of the customers, Sales, Marketing and Service teams.


The Director is accountable for achieving the group’s objectives worldwide.


Deliverables include driving best in class customer experience, developing & deploying execution strategies; recruiting, hiring, training, managing and developing staff; collaboration with cross functional teams in the successful execution of cross-departmental projects; providing feedback, reporting and proposals to leadership to assist executive decisions.


Responsibilities:



  • Leads, inspires, and directs team. Monitors and directs daily workload activities to meet business objectives and drive best in class customer experience. Represents the company professionally and ethically at all times. Manages worldwide technical support team by planning and budgeting worldwide activities to meet the demand of rapid growth in sales.

  • Harmonizes Technical Support pre and post-sales procedures and activities to achieve consistency in the customer experience worldwide. Pre-sales activities include customer consultations, customer site-based demos, and support for scientific meetings. Post-sales activities include customer training, implementation of new platforms at customer sites, and troubleshooting.

  • Establishes and manages KOL relationship development

  • Works with Marketing and Sales to identify manage customer collaboration opportunities.

  • Responsible for establishing both in-house and field-based customer education program

  • Demonstrates excellent communication and listening skills, working with all levels of organizational structure (e.g. staff, colleague, and executive management), through multiple departments (e.g. R&D, Service), and across global sites (Europe, Asia, and North America).

  • Delivers scientific talks in public as well as virtual speaking forums

  • Ensures a high level of liaison with other departments (Sales, Service, Marketing and R&D), distributors and his/her staff to ensure coordination of activities and understanding of common goals.

  • Acts as advisor to direct reports to meet schedules and/or resolve technical problems. Develops and administers schedules, performance requirements budget.

  • Resolves escalated issues from customers and works with internal teams to improve customer experience.

  • Works with management team to continually evaluate team structure and tools in an effort to support exceptional customer service and efficient processing.

  • Defines and implements key performance indicators for the team and report results (i.e. metrics and reports) to senior management.

  • Responsible for understanding and ensuring employees follow corporate policies and procedures including, but not limited to group specific and Quality compliance requirements.

  • Performs other duties as assigned. All listed tasks and responsibilities are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional tasks and responsibilities.


Talent Acquisition and Development:



  • Talent Acquisition: activities include identifying needs of the TAS and customer education groups, justification for budget to fill positions, coordinating with HR to market the position, review resumes, conduct interviews and identify and recommend a candidate as the potential hire. Responsible to coordinate for employee training upon hiring

  • Talent Development: activities include creating and executing development plans with employees to ensure they have the necessary expertise to successfully perform their jobs, provide ongoing guidance to employees, and career counseling to help employees develop and advance in their careers.

  • Performance Management: activities include setting performance standards, ensuring employees have appropriate and realistic job goals, providing ongoing feedback, conducting performance appraisals, including assessing how the employees have performed and how they can improve. Develop performance improvement plans if employees’ performance is not adequate and providing rewards for accomplishments.

  • Willingness to travel up to 60% (domestic and international)


Knowledge/Skills



  • The successful candidate will be a strong leader with the ability to motivate, empower, and challenge direct reports to innovate and collaborate while building flexible processes and infrastructure for a best-in-class customer support group in a dynamic environment.

  • Proven ability to quickly develop expertise, multi-task, embrace change and innovate in a fast-paced environment.

  • Ability to effectively lead, plan and execute on projects, issues and process improvement

  • Excellent communication (written and oral) and interpersonal skills. Well-developed inter-personal and leadership skills. Highly motivated and successful individual who can build and maintain a positive, challenging and dynamic work environment


Educational Background:


MD, PhD or MD PhD is desired.


Experiential Background:



  • Previous leadership or management experience in worldwide customer service, field support, or similar role required

  • Highly proficient in Flow Cytometry. Knowledgeable in all aspects of flow cytometry: instrument operation, data acquisition and analysis using various tools (FACSDiva, FlowJo, FCSExpress, Cytobank, etc)

  • Publications in Flow Cytometry or related field.

  • Previous Life Science or Biotech industry experience is a plus.

  • SAP and Sales Force knowledge preferred.

  • Proven track record managing teams and driving process improvement initiatives


Company Description

Cytek Biosciences Inc. is the outcome of a merger between Cytek Development Inc, a leading pioneer in flow cytometry, and Cytoville Inc, a venture capital backed business in advanced medical instrument technology development. Cytek was founded by Dr. Eric Chase 25 years ago, and is a leading manufacturer and supplier of flow cytometry products and services. We are engineers, scientists and customer service representatives who design, build and support flow cytometers. Cytek Biosciences is backed by Cowin Healthcare Fund, Easy Prosperity and Fidelity Biosciences.

Our mission is to create innovative products and services which lead to scientific discovery.
Our novel, cost-effective products assist labs around the world to operate safely and efficiently. Cytek's products add functionality to existing flow cytometry equipment, extending its usable life. Our onsite support services, provide cost effective maintenance solutions for a broad range of laboratories.

As a Company, we seek to maintain high ethical standards and a culture that values honesty, integrity and transparency in all that we do. Company decisions are driven by what is right for scientific discovery and customer support. We are committed to our employees, to the environment in which we live and to the communities we serve worldwide.


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Job Description


Are you a gadget geek? Think you can solve any puzzle?


We are looking for a Jedi Master who is an accomplished technical support supervisor. You will supervise and lead a team of dedicated professionals in a high volume, action packed technical support call center, providing leadership and training for the team, feedback to management and resolutions to complex issues escalated from customers all over the world.


Davis Instruments manufactures a line of meteorological sensors using telemetry solutions as diverse as USB, TCP/IP, FHSS, BLE, Mesh and cellular M2M that utilize multiple UIs ranging from desktop to web to apps to APIs.


We are not a mega-company where your relationships with your colleagues are via email or across the conference table. We are a company where we eat lunch with the engineers who are designing the next improvement to our products. It’s a company where we talk about current events with purchasing staff and take break time walks around the block with software coders. It’s a place where each person really matters, where you can make a real difference, and where we value the balance between work and family.


Our new team member must have:



  • An BS/BA is a technical degree (e.g. EE or CS).

  • 5+ years’ experience supervising a team in a customer facing technical support call center.

  • Excellent leadership and staff development skills.

  • Proven ability to diagnose and troubleshoot hardware/system level failures.

  • Working understanding of Tera Term, Wireshark, mesh networks, FHSS and M2M cellular telemetry.

  • The curiosity and drive to solve any puzzle that comes their way.


Preferred but not required:


  • Background in meteorological sciences and agriculture.

To learn more about our company, please visit our website at http://www.davisinstruments.com


Davis Instruments is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status



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Job Description


We are seeking a full time Customer Service Representative (E-commerce Order Fulfillment Support) to join our marketing team in our Hayward, CA office! You will be responsible for processing online order and helping customers by providing product and service information and resolving technical issues. Training will be provided.

Responsibilities:



  • Process online order fulfillment

  • Ensure accuracy of shipments

  • Handle customer inquiries and complaints via phone calls, Emails and other apps

  • Handle shipment claims and keep records

  • Provide information about the products and services

  • Troubleshoot and resolve product issues and concerns

  • Document and update customer records based on interactions

  • Develop and maintain a knowledge base of the evolving products and services

  • Act as the liaison between E-commerce operation team and the operation team 

  • Miscellaneous administrative tasks


Qualifications:



  • Previous experience in customer service, sales, or other related fields

  • Previous work experience with E-commerce is a plus

  • Excellent at Excel and Word and using Emails

  • Ability to learn and can learn fast

  • Ability to build rapport with clients

  • Ability to prioritize and multitask

  • Excellent organizing skill

  • Positive and professional demeanor

  • Must be able to work at our office from 8:30 AM to 5:30 PM, Monday through Friday

  • Can lift 30 lb

  • Excellent written and verbal communication skills

  • Bilingual in Spanish, Chinese, Vietnamese is a plus

  • A college degree or associate degree from accredited school is preferred but not required


Company Description

Founded in 2010, We are a rapidly growing Bay Area Central Located boba tea and yogurt topping supplier. We provide full service from sourcing, delivery to door, to opening shop consultation. Our goal is to provide the best shopping experience to our clients!

To read more about us, please visit: GoLeadway.com and BossenStore.com


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Job Description


 Antigua Doors is a family-owned and operated, full service door retail store, serving clients since 1999.  We offer high end custom and standard entry and interior doors.  Our customer's satisfaction is our utmost goal. We are committed to providing clients with the personal, prompt and professional service they deserve, while having fun at the same time.


Part- Time Position


 Antigua Doors, Inc. is seeking an experienced Customer Service and Sales Support team member. This is a retail front-counter position responsible for answering incoming calls, e-mails, working with walk-up customers and production/vendor support of the dedicated sales department.

You will work directly with new and existing customers to create and manage the order process. Responsibilities can include, but are not limited to: order intake, design, pricing, customer service coordination.

This position requires a friendly outgoing individual with strong communication, phone and computer skills. Must be able to listen to the explanation of a design concept for desired end product, determine best method to achieve, and express it clearly in multiple and varying ways to team and client/customer.

Required:


·         Work every other Saturday


·         Answer phones and effectively distribute messages to proper personnel.


·         Manage the Delivery Schedule and Reports to customer in an effective and professional manner.


·         Communicate with customers regarding the status of their order in a clear and concise fashion.


·         Greet and assist customers at retail store


·         Add and Update customer contact information.


·         Handle customer service orders (invoice and collect)


·         Handle customer service orders (repairs or new service)


·         Professional appearance and conduct


·         Professional manner, in both verbal and electronic communications


·         Remain calm while under pressure from customer(s) and timeline(s


·         Superior English verbal and written communication skill


·         Assist with marketing and advertising


·         Able to multitask--Resilient and Resourceful


·         Quick learner and willing to learn


·         Have an excellent sense of humor


·          Able work alone and as a team member
 


Desired:
• Explain to customer how to select door designs from existing or assist with new designs
• 2+ years' experience in customer service
• Familiarity with interior design a plus
• Design training or nature


 


Compensation:  depends on experience (DOE). Part Time: you can expect 20+ hours weekly, some flexibility is available except with regards to Saturdays. 
 


If you would like to join this great team, submit resume and cover letter to: gabriela.ramsey@antiguadoors.com


Company Description

Antigua Doors, Inc. is a well-known distributor of hi-end custom entry and interior doors. Antigua doors are meticulously hand-crafted and delivered pre-finished and pre-hung. Thy are made of the finest hardwoods, hardware, and finishing materials. They are works of art that make a statement and impact the value of your home.


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Job Description


 


 IT Support specialist - InfoGate 
primary responsibility will be to assist the Information Technology department with all aspects of technology as it relates to the East Bay area including  San Francisco. This includes, but is not limited to, user support, computer setup, maintenance and service, telecommunications, assisting with network and infrastructure maintenance, and all other technology needs.


Job responsibility:


Provide a high level of customer service while supporting end users.


Support includes, but is not limited to, laptops, desktops, mobile devices, and server systems. Respond to telephone calls, email and ticketing system requests. Documents, and monitors the problem to ensure a timely resolution. Has a better than average knowledge. Successfully troubleshoot issues both independently and in collaboration with all available resources. Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. Maintain configurations of all notebook and desktop computer systems according to established standards. Document and update technology related instructions and procedures as required. Maintain problem call history by recording calls in helpdesk tracking database. Analyze call data to proactively identify improvement opportunities. Displays tact, patience and the ability to handle stressful situations. Highly flexible and committed to personal goals and directions agreed on with IT and business management. Performs other duties as assigned or required.



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