San Jose's first speakeasy and craft cocktail destination is seeking support staff, with no previous bar or nightlife experience required!
Break into the hospitality and beverage world with the team that launched the South Bay’s craft cocktail scene. Among our crew you will find friends and mentors, and share in more than just the workload! Our annual staff retreat has taken us to Disneyland, camping on the Russian River, and house boating on Lake Shasta; coming on board now will make you eligible to join us for the next trip!
You want to become one of the best bartenders around, or maybe open your own bar or business one day? This is where many of San Jose’s finest bar professionals have started, and our former bartenders have left us to open other well known local cocktail bars here in San Jose, travel around the world competing in bar competitions, and found successful careers in the beverage and hospitality industry!
You will learn from the best- our owner is nationally recognized as one of the industry’s leaders, most recently having been nominated for Bartender of the Year in the Icons of Whisky Awards by Whisky Magazine in 2020
To apply, visit Haberdasher between 5-6:30 pm, Sunday, Tuesday, Weds or Thursday with a copy of your resume. We look forward to meeting you
Seeking energetic, caring and creative individuals to care for children with special needs. The person will be responsible for the overall physical safety and care needs in the home of the child or children they care for. They will engage the child in positive ways that will promote their social and emotional development. At the direction of the parents/caregivers, the person will provide fun and engaging interactions through play, games, arts and crafts, educational activities, baking, science projects, and indoor and outdoor play. In addition, at the discretion of parents/caregivers, some personal grooming may be requested if needed.
It is a flexible position that allows the Respite Care Provider to work the hours, dates, time and locations they choose. Note: the parent determines the days, hours and location of service. Our agency covers Alameda and Contra Costa County.
Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.
Facebook is more than a social networking company - we provide a platform to build communities and help connect people around the world. A core value is to scale the business by putting our people first. Our Technical Support team is uniquely positioned to propel the Facebook customer experience to the next level as we let the customers needs be your guiding compass, not the technologys possibilities!
We are seeking an Enterprise Support Technician to assist in the support of our services at one of the most critical connection points with our internal customers. Reporting into the Bay Area Regional Lead, in the Engagement team, our goal is to deliver excellent technical/non-technical support with outstanding customer service, satisfaction and timeliness. This position is part of the Enterprise Operations organization and requires a diverse and flexible skill-set for supporting a wide set of services such as incident management, AV/VC, Events, Server, Networking, etc., that we offer across our brands of companies (Facebook, internet.org, Instagram, Oculus and WhatsApp). Candidates must be passionate about technology, live for amazing customer service and have the ability to thrive in fast paced, high-pressure environment.
Troubleshoot or escalate issues as appropriate, in a timely manner ensuring clear and effective communication throughout the cycle of support, providing end-user assistance where required until the issue has been resolved.
Ensuring the highest levels of customer focus and collaborative working for incidents and problems that are presented and escalated, as well as when necessary, being the first point of contact for end users to receive support and maintenance within the organizations desktop computing mobile devices and application system environment (whether locally at the Helpdesk or remotely).
Utilize excellent customer service skills and ensure proper recording, documentation and closure of trouble tickets as you grow your knowledge of IT procedures, products, and services.
Using performance reporting and user analysis to identify appropriate user training initiatives to ensure the highest levels of knowledge and adoption of technology in relation to the software and systems that Facebook utilize.
Act as a stakeholder for driving enhancements and improving support for all EE.
Drive internal communication and priority within the business and Facebook headquarters to ensure consistency across the EE Organization.
Project manage specific IT components related to operational goals (new offices, office relocations, mergers & acquisitions).
Available to travel to other Facebook locations globally to support offices and wider EE teams.
Travel between Regional Area offices expected.
Ability to provide engaging, informative, well-organized evidential feedback where required.
Observe and comply with Facebook's policies and procedures for Health and Safety at Work and Equality and Diversity. Continually promote equal opportunities, health and safety and customer care in compliance with organizational aims and objectives.
Work proficiently with minimal daily guidance.
Develop and nurture strong customer relationships with key business stakeholders to identify strengths, weaknesses, opportunities and threats for Facebook.
Provide customer service expertise that is an example to the rest of your team in how to deliver customer focused service and constantly drive improvements in the customer experience'.
1+ years experience in a technical support role in either a corporate or retail environment.
1+ years of experience in support and troubleshooting Windows or Mac OS platforms (Max OSX 10.10+, Windows 8 or above) including mobile devices running Apple iOS & Android mobile operating systems.
1+ years experience with setup and configuration of end-user desktop and laptop computer hardware, software, printers, phones, cell phones, and peripherals.
6+ months proven experience working with cloud-based file sharing services such as Dropbox, OneDrive, iCloud, or equivalent.
1+ years experience working with a ticketing system such as Asana, Remedy, ServiceNow, or equivalent.
Experience in new product/service releases and stay on the forefront of emerging industry practices.
Equal Opportunity: Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at firstname.lastname@example.org.
We are looking to add an IT specialist to join our team! You will resolve computer-related, and cloud service based issues for our clients. This is a contract position with flexible hours.
iTalent Digital is seeking an Onboarding & Recruiting Support Specialist to join our growing company! The role will be supporting our direct Fortune 100 clients in N. San Jose CA.
The individual selected will be instrumental in helping us continue to deliver excellence to our base of marquee accounts. You will be joining a family of other SME’s who have also specialized within the same sector.
You will interact closely with our iTalent Directors, who will partner with you and provide ongoing coaching and mentoring.
Job Title: Recruiting & Account Support Specialist
****READERS WANTED FOR JOB OPPORTUNITY!!***
We are looking for a Book Fair Support Representative who will assist elementary and middle schools in the running of their Scholastic Book Fair in San Mateo County area.
Your weekly schedule will vary depending on how many schools are running a book fair; averaging about 15-20 hours/week. You are scheduled off when schools are closed for winter and summer breaks.
As part of your compensation, we also cover your travel time and mileage reimbursement.
APPLY AT OUR SCHOLASTIC CAREER CENTER FOR CONSIDERATION - http://k.rfer.us/SCHOLASTICeM538k
Desktop Support Tech in Sunnyvale, CA/F2F interview required
Provides basic hardware, software, and Refresh support relative to customer IT environment.
Troubleshoot desktop operating system, application errors and PC hardware issues.
Troubleshoot minor server-hardware issues.
Manage trouble tickets from inception to closing, includes tracking resolution progress and updating customers on ticket status. Provide OS and database maintenance.
Set up and maintain user desktop environments; relocate and set up peripherals as may be required.
Order, inventory, and return IT parts and equipment as needed.
Maintain printers; troubleshoot issues.
H. S. diploma or GED A+ certification. 2+ years support experience that includes the following:
User desktop setup Windows, Microsoft Office products.
Related Skills and Competencies:*
Strong verbal and written communication skills for customer interface and documentation.
Organizational and time-management skills with ability to multitask effectively. Ability to learn new technologies.
Microsoft System Configuration Manager (SCCM)
Troubleshoot issues & trouble ticket system
Data refresh, and Data migration
IOS or Android
Exp working in enterprise environments
· Sunnyvale, CA
· Rate: $21/hr
· F2F interview required
· Openings: 2
· Duration: 3-6 months Temp to hire
· Need to clear Background & Drug Screen checks before starting
If you are interested in becoming part of our winning team please APPLY NOW!
Are you a Desktop Support Engineer that loves the fast paced, ever changing environment? Do you want to be a part of a company that believes that the heart of our dedicated Team is what makes us successful? Then join our team!
If you are interested in becoming part of our winning team please APPLY NOW!
M V Srikanth
E: itrecruiter at patstaffing dot com
Phone: Seven three two – six two nine – eight six six one
Description: IAM Hourly represented employees who currently work at the main (Sunnyvale/Palo Alto) unit, Santa Cruz, VAFB or Eastern Range facilities must apply to open requisitions on Brass Ring to be considered for the position.
Determine tasks to be performed, working from blueprints, specifications, schedules,test procedures, and similar authorized documents, plan work methods and sequences and apply mechanical skills and knowledge in performance of duties such as the following:
Perform preventive maintenance following prescribed schedules and procedures; operationally check and correct mechanical units; remove and repair and/or replace parts and assemblies; check pressurization of nitrogen or other gas containers and replace as necessary; perform similar duties set forth in preventive maintenance schedules and procedures.
Repair equipment which has been in service by removing, repairing and/or replacing structural, mechanical or electrical items; diagnose trouble and make operational tests and pressure or vacuum checks as necessary.
Rework equipment in accordance with design change and related authorized documents. Fabricate details for and assemble items required to perform repair and maintenance assignments.
May use machine tools as an aid in the performance of other requirements of the occupation.
Operationally check items assembled, installed or repaired as required.
Monitor fluid and gas systems of flight vehicles while in storage to assure maintenance of proper pressurization level by visually checking for fluid leakage and by checking fluid and gas gauges for loss of pressure. Circulate fluid through specified units at prescribed intervals; obtain samples of fluids and gases for contamination check.
Repair or replace defective items.
Remove parts and/or assemblies from flight vehicles in storage as required.
Prepare and maintain paperwork related to the foregoing duties.
Work from information such as vehicle handling, storage, loading and shipping test procedures, preventive maintenance instructions, blueprints, plumbing charts, engineering drawings, manufacturers manuals, oral and written information.
Assist mechanics in other fields of specialization as required; perform electromechanical operations. Perform functions such as fabrication, installation, modification and testing of vehicle equipment utilizing the above skills in mechanics, hydraulics, and pneumatics in support of vehicle preparation and functional tests including vehicle alignments utilizing optical/laser equipment.
Knowledge of and ability to perform assembly and installation shop operations typical of final assembly, encompassing electrical and mechanical installation and structural assembly.
Ability to perform vehicle alignments using optics including lasers.
Ability to read and interpret engineering drawings to obtain information pertinent to the duties of the job.
Ability to read and understand standard specifications, procedures, instructions and similar instructional and procedural documents such as mentioned above.
Ability to operate machine tools such as lathe and mill preferably as a prerequisite, but may be acquired on the job.
Equipment installation, test equipment programming, electronic wiring schematic reading, ability to move large equipment over the road Class A license preferred.
Lockheed Martin is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Join us at Lockheed Martin, where your mission is ours. Our customers tackle the hardest missions. Those that demand extraordinary amounts of courage, resilience and precision. Theyre dangerous. Critical. Sometimes they even provide an opportunity to change the world and save lives. Those are the missions we care about.
As a leading technology innovation company, Lockheed Martins vast team works with partners around the world to bring proven performance to our customers toughest challenges. Lockheed Martin has employees based in many states throughout the U.S., and Internationally, with business locations in many nations and territories.
The PACS Technical Support Representative operates from established policies and procedures with moderate supervision. Day-to-day work involves analyzing and resolving complex technical issues in a fast paced multi-tasking environment. Manages service requests through CRM, maintaining quality and professional delivery of answers provided to customers.
Skills required to be successful include:
· Prefer familiarity with DICOM Standards
· Take ownership of low to medium complexity issues and act as a liaison between customer and other support staff to facilitate resolution.
· Perform role of project manager or project coordinator for small projects
THIS IS NOT A REMOTE OPPORTUNITY / NO THIRD-PARTY VENDORS
Taos is immediately hiring a Deskside Support Specialist to work with a cutting-edge tech company in Sunnyvale, CA!
Who you are:
You are a solid Deskside Support Specialist who is passionate about customer service and technology. You enjoy working in a team and can easily move between teams to help resolve any issue. You take pride in being a results-driven individual who thrives on the success of a job well done. You are comfortable supporting and communicating with all end-users, including those at the executive level. Your excellent communication abilities and positive attitude make you a valuable contributor in any environment.
What youll be doing:
Job Title: Desktop Support Specialist
About Our Group:
We report to our End User Services organization where our mission is to enable the success of our employees by providing exceptional services that set the standard for customer service, quality, professionalism, business technology and cost optimization.
About the Role C You will need the following:
Ability to configure, deploy, maintain, troubleshoot and support computer workstations, laptops, printers, mobile devices, phones and other computer and telecommunications equipment
Experience with Office 365
Expertise in maintaining password security, data integrity, and file system security for the desktop environment
Ability to research, maintain, install and troubleshoot all aspects of laptop and desktop hardware and associated software
Ability to troubleshoot technical issues at the walk up service center counter, interfacing directly with users. Customer service and high standards of excellence are expected.
Expertise in providing technical support for conference room technology such as projectors, display screens and telephony equipment including sound systems
You are an excellent communicator, both verbally and in written form
You demonstrate your experience in effectively communicating with multi-level team members, end users and executives
You have proven experience in achieving individual goals and leading others to collaborate and achieve shared objectives
You can demonstrate experience in creating and executing innovative solutions to solve complex technical support problems with computers, telephones, cell phones and audio visual equipment
You have proven experience using critical thinking skills to identify and resolve technical issues
You have the ability to take proactive, corrective actions, to resolve issues in advance of system problems
Broad knowledge of Office 365 online applications (Word, Excel, PowerPoint, Outlook, Sharepoint, Teams, OneDrive, Forms, Stream, Tasks, Video and OneNote)
Your Experience Includes:
Following processes and testing procedures to ensure a high quality of work is delivered to the end-user with no or minimal disruptions.
Evaluating and implementing application software solutions as identified by Corporate IT
Installing, configuring, analyzing, resolving and repairing all hardware and software issues involving Windows and Mac OS computers.
Providing total support for the desktop environment in accordance with defined standards and procedures.
Communicating with customers, peers, and management concerning the status of cases, problems, or suggestions.
Troubleshooting and determining the root cause of problems with software or hardware incompatibilities or network connectivity issues.
Providing technical support for conference room technology such as projectors, display screens and telephony equipment including sound systems
Handling multiple administrative duties to allow the department and team to operate efficiently.
The ability to fully document trouble tickets from inception through closure in Enterprise Incident Management Systems such as Service Now
Must be proficient in supporting Windows 7 & 10 and some Mac OS support desirable.
Having experience with providing Desktop support in an Active Directory environment
Having experience with maintaining password security, data integrity, and file system security for the laptop environment utilizing Bitlocker.
Having experience with Mac OS based computer systems and iOS mobile troubleshooting experience
Having experience with telephony systems like Cisco or Avaya VOIP and troubleshooting user issues with headset hardware
Having experience with Microsoft SCCM preferred
Completing other tasks as assigned by the IT Desktop Support manager
Relevant Technical Certifications a plus, A+, MCP or HDI preferred.
Bachelor's degree and/or equivalent experience
This position will report to the local End User Services Site Manager as part of the desktop support team.
Location: Cupertino, CA
Contract Length: 3 months
Scheduled Weekly Hours
Experis is an Equal Opportunity Employer (EOE/AA)
Requires in-depth knowledge and experience. Uses best practices and knowledge of internal or external business issues to improve products or services. Solves complex problems; takes a new perspective using existing solutions. Works independently, receives minimal guidance. Acts as a resource for colleagues with less experience.
Work as part of GIS BIDM globally distributed team to design and implement Hadoop big data solutions in alignment with business needs and project schedules.
Code, test, and document new or modified data systems to create robust and scalable applications for data analytics.
Work with other Hadoop developers to make sure that all data solutions are consistent.
Partner with business community to understand requirements, determine training needs and deliver user training sessions
Perform technology and product research to better define requirements, resolve important issues and improve the overall capability of the analytics technology stack.
Evaluate and provides feedback on future technologies and new releases/upgrades. Job Specific Knowledge:
Supports Big Data and batch/real-time analytical solutions leveraging transformational technologies. Works on multiple projects as a technical team member or drive user requirement analysis and elaboration, design and development of software applications, testing, and builds automation tools. Participates in creating strategies that use business intelligence and data platforms. Skills:
5-6 years of data warehousing/engineering, data modeling and software solutions design and development experience.
Strong hands-on experience with big data systems such hdfs, hive, impala, and spark on Cloudera Hadoop distribution.
Must me proficient is SPARK, KAFKA and Streaming technologies
Ability to Research and incubate new technologies and frameworks
Experience with agile or other rapid application development methodologies and tools like bitbucket, jira, confluence.
Significant knowledge of data modeling and understanding of different data structures and their benefits and limitations.
Strong hands-on experience in Python
Strong organizational and multitasking skills with ability to balance competing priorities.
Deep understand of high tech manufacturing business processes and associated data models/data flows
An ability to work in a fast-paced environment where continuous innovation is desired, and ambiguity is the norm.
A passion for technology. We are looking for someone who is keen to leverage their existing skills while trying new approaches.
Experience with a RDBMS Microsoft SQL Server, Oracle, DB2
Experience collaborating with global teams
Ability to work independently and collaborative with other staff members.
Excellent verbal, written and presentation communications skills, organizational capabilities, and collaborative interpersonal skills
Years of Experience:
7 - 10 Years
Yes, 10% of the Time
Applied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities.
Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. At Applied Materials, our innovations make possible the technology shaping the future.
Are you interested in the field of social services? Would you like to spend your workday teaching others about your favorite things to do? Are you interested in learning about the field of developmental/intellectual disabilities? Are you looking for a Monday through Friday, 40 hour/week set schedule?
Social Vocational Services Newark program office is looking for motivated and passionate individuals to assist adults with disabilities in learning new tasks to enhance their quality of life.
This is an entry level position. However, there are always opportunities for growth and advancement within the organization.
The job requirements are as follows:
Benefits: health, dental, vision, paid holidays, paid time off
If you are interested or have questions, please submit a recent resume to email@example.com.
General Description : Jay Nolan Community Services (JNCS), a non-profit organization, is looking to hire full & part-time employees to provide support services for children, teens, or adults with Autism or other developmental disabilities so that they may live, work, & play as independently as possible in their homes & in their communities. The support services provided are customized to the person being supported individual needs.
If you would like to make a difference in a person's life, then we would like to speak with you. Experience can be personal, as a volunteer or work related .
Seeking Support staff for all shift part-time, full time, mornings, swing-shift and roommate positions available
Join our Team!!
*Paid Sick & Vacation
*Medical, Dental, Vision & Aflac
*Paid Allowance for cell phone use
*Paid CPR & First aid training
*On job training/ongoing training *On job training/ongoing training
*Vision & Aflac
*Paid Allowance for cell phone use
*Paid CPR & First aid training
*On job training/ongoing training
* Provide positive encouragement to promote skill development in the
home and community with everyday needs.
* Portray a good role model
* Assist the individual with socialization, communication and safety awareness skills
* Promote independence, health, wellness, and quality of life
* Ensure a safe and clean living environment
* You will have a willingness to be hands on in assisting the person being supported with
household tasks, such as, laundry, meal preparation, cleaning, & grocery shopping.
* You will promote & guide towards independence, health, wellness & quality of life.
Qualifications: Prior knowledge & experience supporting individuals with autism or other developmental disability.
* Must pass a background check.
* Respectful and patient.
* Have a high school diploma or GED
* Outgoing, function well in a team environment, & possess good communication skills.
* A valid driver's license, reliable car, current auto insurance & smart phone are required.
* Ability to handle physical aspects of job
We are seeking a full time Customer Service Representative (E-commerce Order Fulfillment Support) to join our marketing team in our Hayward, CA office! You will be responsible for processing online order and helping customers by providing product and service information and resolving technical issues. Training will be provided.
1645 Old County Road, San Carlos, CA 94070
Full-Time Shift(s): Monday-Friday 40 hours/week
Working as Full-Time Sales Support, you must have a strong interest in sales and enjoy working in a fast-paced challenging environment. This is an entry level position that will provide assistance to our customers from our branch located at 1645 Old County Road, San Carlos, CA 94070.
The duties and responsibilities of this position are service-based and will present new and diverse challenges daily. Duties include, but are not limited to:
o Assisting with sales/customer service
o Managing inventory
o Placing and fulfilling orders
o Receiving and shipping inventory
o Performing deliveries with company vehicle
REQUIRED POSITION QUALIFICATIONS:
The following skills and qualifications are required for this position:
o 18 years of age or over
o A valid driver's license and the ability to meet our driving record requirements
o Possess or are working towards a degree in Business/Marketing OR have equivalent industry experience and knowledge of the local market
o Excellent written and oral communication skills
o Possess strong computer skills and math aptitude
o Exhibit strong aptitude for sales and a desire to sell
o Highly motivated, self-directed, and customer service oriented
o Demonstrate our core values of ambition, innovation, integrity and teamwork
o Ability to lift, slide and lower packages that typically weigh 25lbs-50lbs and may weigh up to 75lbs
o Ability to pass the required drug screen (applicable in the US, Puerto Rico, and Guam ONLY)
PREFERRED POSITION QUALIFICATIONS:
o Possess interest in career advancement.
Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to approximately 3,000 servicing locations, each providing tailored local inventory and personal service for our customers. As we've expanded across the world, we've retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders.
As a growth company with a solid financial position, we are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won't find a better fit than Fastenal.
Fastenal offers a competitive benefits package to all full-time employees. This package includes Health, Life, Long Term Disability, and Dental Insurance, in addition to, paid vacation, sick leave, holidays, and 401(k) with a profit sharing contribution.
To Apply, please click on the link below.
Job Link: https://careers.fastenal.com/application/370214
Please respond by 09-16-2019.
Equal Opportunity Employer-Minorities/Females/Veterans/Disabled/Sexual Orientation/Gender Identity
Fastenal is Dedicated to Employment Equity
Regulatory Affairs Manager/VP of Operations
‐Responsible for International Organization for Standardization (ISO) system
‐Responsible for obtaining and maintaining compliance to regulations from different regulatory authorities such as the U.S. FDA, Health Canada, and the European Union.
‐Responsible for performing internal audits and facilitating external audits
-Customer technical support
* Additional duties may be added as the need arises
Regulatory Affairs Associate
-Maintain document control, certifications, and standards
‐Handle complaints, nonconformances, CAPAs
‐Perform internal audits to ensure that SOPs are followed
‐Facilitate external audits such as the FDA, ISO, and customer audits
‐New device registration
‐Create and update Bartender labels
* Additional duties may be added as the need arises
Technical Support Associate:
- Customer Complaint Handling (intakeof customer complaint, testing and investigation of product issues)
-Assay and Parameter Troubleshooting
-Distribution of product information/ information requests (product catalog, product insert, parameter sheet, cross-reactivity information) to customers
-Assist in the update of Engineering Change Orders (ECOs) that involve changes to product inserts and parameter sheets
-Cross-reactivity record maintenance
-Run retain tests
-New employee technology presentation
‐ Coordinating product samples with the Production Team for bids
‐ Generating bid protocols/procedures
* Additional duties may be added as the need arises.
QUALIFICATION & EXPERIENCE REQUIREMENTS:
-M.S. Or B.S. in the area of biology (or relevant scientific discipline)
‐Receive a degree or a certificate from a certified regulatory affairs program or have at least one year of professional experience in regulatory affairs or in quality management systems relating to medical devices
‐Applicants should be well-versed in the use of the internet/e-mail, Adobe Acrobat, Microsoft Word, Excel, and PowerPoint programs
‐Applicant should have a high attention to detail and ability to work well under deadline situation
‐Excellent written and verbal communication skills
‐Ability to work well in a team
Lin-Zhi International, Inc. is committed to building a diverse and inclusive work environment that reflects the society and communities in which we are located. We are committed to diversity and actively seek out applicants from groups facing systemic inequities in the biotech world.
Lin-Zhi International, Inc. is an equal opportunity employer. We enthusiastically welcome and accept our responsibility to make employment decisions without regard to race, gender, sex, sexual orientation, gender identity, age, religious creed, color, national origin, religion, marital status, medical condition as defined under State law, disability, genetic information, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state, and/or local laws and ordinances.
The primary responsibilities for this position are handling first level support. Respond, troubleshoot, generate, and update service tickets for BCS365 clients. The technology includes but not limited to enterprise Voice, Data, Video, Wireless, Cloud, and Security.
• IT support relating to desktop technical issues involving Microsoft’s core applications, Business applications, operating systems for PC (Windows 7 and higher) and MAC (OS X), Cisco VoIP phones, and peripherals
• Responsible for technical break/fix support for all application and desktop support currently deployed in production
• Interface and maintain effective communication with clients’ end users and other BCS365 team members when analyzing, updating and resolving tickets
• Identify proactive ways to reduce the number of issues and support calls in the environment
(reduction in quality, interruption or failure of a BCS365 service)
• Author and maintain technical documentation on system support models, common issues and solutions
• Build new systems according to established BCS365 and clients’ standards for hardware and software applications, as needed
• Research and recommend innovative and automated approaches for system administration tasks
• Participate in Projects to ensure complete understanding of new and upgraded systems
• Identification of opportunities for continuous improvement (upgrades, security and update patches, etc.) of systems in production
• Communication with customers as required: keeping them informed properly in ConnectWise of incident or request progress and notifying them of impending changes base on client’s SLA
• Create new tickets on ConnectWise: To obtain and evaluate all relevant information for service issues and request, according to procedures.
• Demonstrate exceptional customer service skills in order to exceed customers’ expectations and to minimize escalations by taking ownership of customer reported issues.
• Escalate client support tickets to appropriate resource following the escalation process and procedures
• Data entry may be required for new and active clients
• Responsible for entering time and all work with proper updates in ConnectWise as it occurs
• Continually advancing your knowledge base through certification courses. Refer to Employee Handbook for reimbursement policy.
Required Knowledge Skills, Experience and Abilities
• CompTIA or A+, Network+, Microsoft MCP, Cisco CCENT
• Advanced understanding of operating systems (Windows 7 or higher and MAC OS X), printing systems, network topology, Linux/Unix command
• Skills in troubleshooting, solving problems and root cause analysis
• Excellent organizational and time management skills. Capability to manage own workload while meeting team goals and business needs of the company.
• Proven aptitude to work well in a team or independently with minimum supervision.
• Desire and capability to work and make timely decisions in a rapidly changing and uncertain environment
• Ability to troubleshoot complex problems, analyze possible root causes and educate customers to perform troubleshooting
• Illustrated diplomacy, tactfulness and empathy when dealing with customers
• Exemplified ability to defuse escalations and high tension situations
• Well-developed ability to appease customers experiencing service outages and difficulties
• Ability to listen actively and ask clarifying questions to seek understanding
• Experience going above and beyond duty to delight customers
• Must have a genuine drive for customer satisfaction and retention
• Ability to adhere to schedule
• Improve customer service, perception, and satisfaction
• Ability to work in a team and communicate effectively
*Must be able to lift up to 30 pounds.
*Please Note: BCS365 participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Samsung is looking for a Sales Support Specialist to join their team in San Jose, CA. This is a 7 Months contract position.
Responsibilities Sales Support Specialist
• To provide Inside Sales Support and Customer Service Duties
• Enter & ship samples to 2 major customers
• Communicate with DSK and customers to update on shipping dates and tracking information/ship docs.
• Monitor invoices against customer portal to ensure approvals and address any issues
• Run daily reports such as shipping reports, CRM samples reports, Archiving reports, etc.
• Monitor backlog maintaining current status in SAP
Requirements Sales Support Specialist
• Bachelors Degree required
• Ability to read and interpret documents such as procedure manuals.
• Assess situations to identify the next action item.
• To perform this job successfully, an individual should have knowledge of Excel(Excel test will be given) and outlook. Pivot tables and V-look up a plus
• SAP Background is Plus
• Must be authorized to work in the United States
For immediate consideration, click here to apply
WEBCO HR, Inc. is seeking a Sales Support & Entry/Customer Support Representative for one of our clients located in San Carlos, California.
· Assist the Account Management team to support clients and their orders.
· Assist the Account Management team with leads and quotes.
· Extensive work taking orders, entering and tracking them in our computer system.
· Deliver extraordinary customer care by providing documentation and resolving client issues efficiently and effectively.
· Follow up on client feedback and monitor and respond to emails and phone calls.
· Bachelor’s Degree plus two (2) years previous sales support and customer support experience, or Associate’s degree and five plus (5+) years previous successful customer service and sales support experience.
· Exceptional management of details, of multiple tasks and time constraints.
· Excellent listening and communication (oral and written) skills.
· Professional appearance and conducts themselves in a professional manner at all times.
· Personable, confident, patient, polite, is tactful and diplomatic when dealing with difficult situations and/or customers.
· Passionate about customer satisfaction and teamwork & expects excellence from self and others.
· Comfortable working in a fast-paced environment.
· Must possess basic office and math skills, as well as, highly proficient computer skills.
· Base Salary
· Full Benefits
Our client is a regional distributor supplying a variety of ingredients to the manufacturing world. They were established in 1957 with corporate offices located in San Carlos California. They also have offices in Los Angeles and Portland, along with 4 stocking locations.
WEBCO HR, Inc. is an Equal Opportunity Employer
We are seeking an organized and proactive Support Services Associate to join our organization. This individual will work directly with our staff to ensure all administrative tasks are efficiently and effectively implemented.
Job Duties and Responsibilities:
Knowledge and Skill Requirements:
Work with Developmentally Disabled Adult Men in A Residential Care Home. Day, Over Nights and Week-end Shifts are available. We are a licensed 24 hour 7 day a week facility.
Contact Mr Jackson @520 5635140 or email firstname.lastname@example.org
Calls 10:00am to 7:00pm Mon._ fri.
ACROBiosystems is seeking to hire an Application Support Manager to provide technical support to customers in Bay Area and Pacific Northwest. In this position, you will be responsible for responding to customer inquiries and offering technical solutions, as well as building and maintaining strong customer relationships.
My name is Anthony Davis, and I am a Recruiter with The Fountain Group, a national staffing firm.
We are currently seeking a Desktop Support Supervisor for a prominent client of ours. This position is located in San Jose, CA. Details for the position are as follows:
*Starting as a 6+ month assignment*
The Desktop Support Supervisor provides team oversight on day-to-day onsite problem resolution for laptop, voice, print, smartphone, AV, and network problems within established enterprise guidelines. Oversees team responsible for installs, configures, and troubleshoots laptop systems, facilitates hardware and network repairs and maintains asset tracking system integrity all while exceling in delivering white glove customer support to a highly mobile population in a fast-paced environment. May provide hands-on assistance when needed.
If you are interested in hearing more about the position please respond to this posting with your resume attached or contact me at 813-319-5827 or Anthony.Davis@TheFountainGroup.com
Provide business travel service to the traveler, includes items below:
■ Communicate with travelers through telephone and email, and interface with company booking vendor CWT agency on flight ticketing.
■ Deliver travel service items including querying, checking and reserving for the traveler in according to the requirements
■ Reservations are made according to the client’s travel policy and profiles. Provide travel options to travelers.
■ Send standard confirmation with restrictive conditions to traveler
■ Collect and input travel data within due time.
■ Check and then adjust the travel reservation once the traveler requires to change or cancel, update relevant records.
■ Send corresponding confirmation of updating or cancellation to the traveler if any change happens.
■ Submit the application for refund and follow up on the status according to the requirements of the refund process.
■ In charge of tasks according to the business operation manual and the operation process.
Knowledge, Skills & Other Requirements:
■ Display superior verbal and written communication skills
■ Capable of working and communicating effectively with professionals across all levels
■ Must possess a desire to grow within the company, and must approach the position as a long-term opportunity.
■ Need to be a self-starter, team player, and have the maturity and flexibility both to follow instructions and to work independently.
■ Fluency in both English and Chinese required
■ Work Hour: 9:00 am to 6 pm
Education: College degree or above
Experience: 3 years+ as an international travel consultant and experienced specific international air transportation training
LOCATION: Fremont, CA
COMPENSATION: Pay rate varies based on experience; 40-hour work week.
High School Diploma or GED required.
A+ certification preferred.
You are a multi-faceted superstar that loves getting up in the morning to make people's lives better and more efficient working at a young and modern company with a fun-loving culture that lets you unleash your awesome potential. You have been known to take on projects where you have had minimal subject matter exposure and have exceeded all expectations on your delivery of those projects. If this sounds like you, please ensure you meet the requirements below and submit your resume today!
At TruAdvantage, we believe in delivering IT solutions that can solve our client’s problems, optimize their organization’ s and staff’s efficiency and help them grow competitive advantage. “IT to solve.optimize.grow” is not a mere tag line but the core of our mission. At TruAdvantage, we strongly believe in investing in our people because we know that a company is only as good as its team members. We believe in empowering our team members, so they can learn, lead and impact other team members and our clients. Our clients know it, feel it and most likely that’s the contributing factor to a 97% plus client satisfaction and retention rate over the past years. At TruAdvantage, we provide opportunities for career advancement (certifications and classes) and personal growth while fostering a hard-working but fun-loving environment.
Based in the Bay area, TruAdvantage (www.truAdvantage.com) is an award-winning managed IT Service provider that specializes in real-time IT support, cybersecurity, cloud, and Strategic IT consulting for small to medium-sized businesses. We are looking for someone who is a good fit for our client-driven, fun-loving, hard-working, ambitious team. If that sounds good to you, please fill out the application. You may also want to check out the following links:
Our new office: https://www.truadvantage.com/headquarters/
Our clients’ video testimonials: https://www.truadvantage.com/our-clients/
Credentials and Experience:
Nice to have:
· Please submit your resume and cover letter via ZipRecruiter
The Systems Administrator will report to the IT Systems Manager and will be
responsible for providing support, maintenance, configuration, administration and
management of desk/laptops, peripherals, printers and servers. The individual must be
able to interact with the global MIM user community on a daily basis in a professional
manner, providing effective and timely configuration, support, diagnosis of technical
problems, communication, software utilization and technology.
Responsibilities include (but not limited to):
- Providing user hardware and software installations, laptop/desktop and
telecommunication configurations, and ensuring timely delivery of these services
- Providing technical support and advice to internal and external users located
throughout the globe, fielding incoming help requests from end users via both
telephone and email
- Creating and maintaining new hires email and other accounts
- Notifying technical teams, managers and business of system outages
- Ensure that all problems escalated by production team are respectively
categorized into related groups; determine the category, impact, urgency and
- Identifying repeated issues, conducting and documenting root cause analyses,
growing the internal knowledge base
- Setting up, testing, upgrading, troubleshooting and deploying a variety of
- Providing support for video/audio conferencing, hangout, and offsite meetings
- Perform and maintain backup of user and server data and configurations
- Documenting and maintaining Service Desk and IT-related processes and
- Managing IT inventory and assets
- Experience in configuring switches, router, networking
- Manage the design, deployment, monitoring, maintenance, development,
upgrade and support of all Windows servers, hardware, software and
- Provide monitoring support for critical servers as determined by IT management.
- Performing other duties as assigned
- Excellent Verbal and Written Skills – must be able to demonstrate
- Should have 2-3 years’ experience of general Linux or Windows System
- Experience in configuring switches, router, networking
- Expert understanding of Windows, Windows Server,, VPN, MS Exchange,
- Asterisk VOIP systems
- 3+ years’ experience supporting Microsoft Operating Systems (Win7 10),
Microsoft Office (2010/2016) and networking protocols in a corporate
environment (over 70 users)
- 3+ years’ experience administering Microsoft Active Directory, Exchange and
- Experience / Exposure with setting up and maintaining Networks (LAN, WAN,
WLAN, VLAN, VPN) technologies using Cisco, Dell and HP network gear
- Experience with both the hardware and software components in specifying,
installing, configuring, troubleshooting and maintaining
- Windows Enterprise server; e.g., File servers, Exchange, DHCP, IIS, MSSQL,Active Directory
- Ability to work effectively in a high-stress, fast-paced environment
- Excellent problem solving and troubleshooting skills required
- Able to work beyond normal working hours with very short notice
- Ability to learn quickly and eagerness to grow skill set
- Network Systems Administrator Windows Linux TCP/IP FTP SFTP
- SSH DNS DHCP Wins SMTP AD Exchange LAN WAN WLAN VLAN VPN VOIP
- 2+ years of Systems Administration experience
- Associate degree or equivalent in Computer Science or related field
- Certifications in Microsoft, Linux
Perform general clerical work (typing, filing, reception) and learn the specific operations, procedures, and equipment of the office.
Must have the following knowledge, skills, and abilities
Everyone communicates. Its the essence of the human experience. How we communicate is evolving. Technology is reshaping the way we live, learn and thrive. The epicenter of this transformation is the networkour passion. Our experts are rethinking the purpose, role and usage of networks to help our customers increase bandwidth, expand capacity, enhance efficiency, speed deployment and simplify migration. From remote cell sites to massive sports arenas, from busy airports to state-of-the-art data centers we provide the essential expertise and vital infrastructure your business needs to succeed. The worlds most advanced networks rely on CommScope connectivity.
The Company: Commscope
Commscopes Venue and Campus segment incorporates Ruckus Networks, which focuses on enabling wireless and wired connectivity across complex and varied networks. It offers dedicated engineering and Customer Service and Support resources to our customers across a spectrum of verticals including - hospitality, education, smart cities, government, venues, service providers and more.
Ruckus Networks Customer Support and Services (CSS) is in the process of enhancing our support for the SaaS cloud business customers by creating a small specialist team.
We are seeking a Staff Support Engineer to assist our rapidly growing customer base. The Engineer will possess excellent customer interaction skills along with problem-solving experience in Wireless 802.1x technology, including hands on experience on Routing/Switching/Security/Data Center Networking and debugging. As a primary role, a Staff Support Engineer needs to promptly troubleshoot, isolate the root cause and resolve our enterprise customers WIFI or Wired product issues within our SaaS cloud management environment. It is critical to work closely with engineering and DevOps on analysis and provide customer and internal management updates to senior technical and business executives.
Willing to work in a small team and make a difference
Interact with our customers to promptly troubleshoot and isolate to root cause and provide a resolution to customer issues
Replicate customer problems in the Support lab
Work closely with engineering
Collaborate with DevOps to help build out backend tooling to improve TAC efficiency
Provide on-going regular updates to sales, internal management and the customer on the progress of assigned cases
Must have flexibility in work hours to work on customer issues
Ensure client expectations are properly managed and that technical issues are resolved to the client's satisfaction in a timely manner
Document customer and engineering interactions and technical action plans.
Provide necessary updates to management and field teams for high profile technical escalations.
Assist in development of knowledge articles and troubleshooting guides
Provide ongoing coaching and mentoring
Attend regular customer and internal conference calls for high profile cases and escalations
Self-starter who is excited about technology
Excellent oral and written communication skills
Detail-oriented and critical thinker
Problem solving and troubleshooting skills
Strong customer focus - an ability to put yourself in the customers shoes
3+ years of experience working in a TAC
3+ years designing, deploying, configuring, supporting, troubleshooting, debugging and administering Wireless (and Wired) LAN products and technologies
Experience working within a SaaS cloud environment
Understanding of RF transmissions & antenna behavior
An understanding of WLAN Security in the areas of authentication, encryption, RADIUS, AAA authentication, EAP, PSK,
Experience in Linux system administration
Solid understanding of TCP/IP
Experience working in a support lab environment for problem replication
Experience documenting the sequence of events related to resolving customer technical issues.
Proficient with analyzing data traces from protocol analyzers
The following experience will be considered favorably:
BS/MS in a computer related field or equivalent work experience
Experience or knowledge with LTE/EPC technology
Experience working with opensource monitoring tools: Kibana, Sensu,
Experience with scripting: bash, python,
It is the policy of CommScope to provide Equal Employment Opportunities to all individuals based on merit, qualifications and abilities. CommScope does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender (including pregnancy), national origin, age or any other characteristics as protected by law. Furthermore, this contractor and subcontractor shall abide by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). These regulations prohibit discrimination against qualified protected veterans and qualified individuals on the basis of disability, and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans and qualified individuals with disabilities.