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  Position Summary: We are looking for Tech Savvy individuals that would like to learn the Healthcare data environment.

  Duties and Responsibilities include but are not limited to the following:    


  • Responsible to Project Management for assigned Implementation related tasks. 

  • Ensures that responses to customer inquiries provide value

  • Maintains professional demeanor during all interactions with customers

  • Works effectively and efficiently to resolve customer issues or escalate to 2nd tier technical support

  • Provides suggestions for the improvement of departmental processes

  • Actively improves technical skills

  • Maintains appropriate databases and history files

  • Dispatches calls to field service organization

  • Participates in the analysis of product performance issues

  • Quality and professional delivery of answers provided to customers

  • Efficiency and effectiveness in handling individual customer inquires

  • Adherence to company policies and procedures

  • Degree of proficiency in utilizing the dispatch application software

  • Level of customer satisfaction generated from individual interactions

  • Degree of observed behavior contributing to the improvement of team performance

  • Accuracy of data entered into support center applications and files

  • Effectiveness of efforts to analyze and resolve complex technical issues

  • Effectiveness at expediting urgent customer issues

  • Clarity of communication, written and oral

    Minimum Qualifications:   Skills:   


  • Outstanding verbal and written communications skills 

  • Professional attitude and team player

  • Excellent organizational and customer service skills 

  • Windows-based PCs and Server expertise 

  • Basic Networking troubleshooting skills 

  • Proficient with Microsoft Office 

  • Data base experience, especially MS Access

  • MS SQL Server experience a plus 

  • Ability to multi-task      

  • Must keep extensive written records of all customer interactions

  • Pleasant personality and friendly phone voice a must

Education:  


  • Associate degree in a technical field such as Bioinformatics, Information Technology, or Computer Science or equivalent experience.


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The School Site Technician configures and maintains all school-site technology, including web-based applications, software, and hardware. She or he will also be called upon to train students and staff on use of the above technology and facilitate with instructional technology in the computer lab, in the classroom, and online.  


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 A boutique, well-established, highly successful plaintiff’s class action law firm in San Francisco has an exciting opportunity for a highly motivated and entrepreneurial Information Technology Manager. You will be responsible for the management, strategy and execution of IT infrastructure, including ongoing processes, procedures, and implementation of new IT systems and policies. You will serve as the point-person for day-to-day firm technology operations. 

A sample of what you will do: 


  • Manage firm-wide IT operations and technical projects in alignment with organizational goals.

  • Serve as focal point for all inter-office IT-related matters and provide direction, guidance, and training to IT stakeholders.

  • Identify and recommend new technology solutions and devise and establish IT policies and systems, in consultation with senior-level stakeholders.

  • Oversee external IT vendors and contractors to ensure cost effectiveness, high service standards, cybersecurity, and completion of work.

  • Manage operational budgets and  undertake financial analysis of operating costs and expenses to identify cost savings and efficiencies.

  • Oversee purchasing of IT equipment, any necessary software, and manage inventory including device procurement and configuration, and ongoing device inventory audits.

  • Support finance team with regard to proper authorization and recording of IT asset additions and disposals from the general ledger.

  • Provide hands-on technology support and be responsible for the installation, maintenance, troubleshooting, and repair of workstations, application software, computer hardware, telephone, videoconferencing and mobile technology.

  • Manage the firm's help desk and direct user support services, providing support for workstations, networks, software applications, telephony, copiers and other technologies, also providing assistance with intranet and web-based applications.

  • Maintain the Firm’s mail server, data storage, and network connectivity and handle routine preventative maintenance to the organization’s network operations.

  • Assume responsibility for file maintenance, daily backups, and disaster recovery plans.

  • Coordinating IT activities to ensure data availability and network services with as little downtime as necessary

  • Direct the effective delivery of all telephonic, audio/visual, and computer system networks, development, and disaster recovery systems and processes.

  • Oversee information security, both at the cloud level as well as internal network level including system monitoring and threat detection, identifying security vulnerabilities and eliminating them with strategic solutions that increase security.

  • Provide logistics management to support the use of the facility for meetings, training, and daily operations.

  • Work on virtual conference / Zoom Rooms construction project as it relates to the AV and IT hardware and software installation in conjunction with the Building Manager, interior designers, and AV/IT vendors for this project.

  • Possibly oversee space planning, relocation, and renovation projects.

  • Possibly oversee the acquisition and maintenance of office furnishings.

  • Liaise with outside Facilities vendors.

  • Contribute to safety functions, including emergency preparedness, disaster recovery, business continuity, and evacuation procedures and plans.

  • Attend weekly operational meetings as needed.

  • Review litigation needs and advise on technology products to meet needs

  • Assist with procurement and roll out of litigation products.

  • Handle complex electronically stored information (ESI) collections, inquiries, data processing and transfer, database setup, and data migrations.

  • Participate in presentations and training on various litigation support topics.

  • Assist with and prepare plans for case-specific support such as document productions and trials, including the ability to set up a trial war room space.

  • Educate and advise case teams on eDiscovery best practices and procedures.

·  Serve as an interface between the attorneys and paralegals, and eDiscovery vendors.·   

Reporting relationship:


  • Reports directly to the Controller.

About you:


  • Bachelor’s degree and 5+ years of experience working in a law firm.

  • Knowledge of eDiscovery procedures and resources required.

  • Comprehensive knowledge of e-discovery management software (Concordance or similar).

  • Strong familiarity with


    • CaseSoft Suite (CaseMap, TextMap, TimeMap)

    • Database Management systems

    • QuickBooks

    • Payroll vendor platforms such as PAYCHEX, ADP, Paylocity

    • FTP Servers



  • Excellent written and verbal skills with the ability to communicate to both technical and non-technical audiences.

  • Ability to lift to 50 pounds.

  • Other requirements to be discussed.

Preferred Qualifications:


  • Prior trial experience.


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SBTC is a non-profit that provides IT support to schools and other non-profit organizations in the region.  We have the best job in the world, because we're paid to solve puzzles all day, and we get to help people do good work for their communities by doing so. 

The Computer Technician position (part-time) is about working with users at their site, to support their IT needs, and those of their campus.  Install and update Windows, Apple Mac OS, as well as work on Chromebooks and iPads.  Troubleshoot interactive boards, software, and help the networking and other specialized teams with specific campus projects and issues.  We assume you're technically minded and well-versed in technology generally, but understand you may not ever had done MDM or worked with interactive boards, or other industry-specific products.  We'll teach you those parts. Note for the thorough readers:  Please include your favorite flavor of ice cream in the subject of your submission for some bonus points for close reading.  It is a position about details, afterall.

Example Locations: Des Plaines, Evanston, Skokie, Niles, Elk Grove Village, Libertyville, Lake Forest, Waukegan, Palatine, Lake Zurich

Part-time about 3 days per week

Reliable, fixed schedule

No call-in or emergency coverage

Day time work on weekdays


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Job Description


We are seeking a Desktop Support/Technical Support/Help Desk Support/IT Call Support to join our team! You will resolve computer-related issues for your clients.


Job Title: Desktop Support


Location: Fridley, Minnesota


Duration: 6-12 months


Job Description:



  • Working knowledge and competency to perform hardware repairs on Laptops, Desktop, Workstations, and Printers.

  • Understanding of Lotus Notes including ability to trouble shoot and resolve diagnosed issues on a computer

  • Remedy software understanding, including the ability to pull up related site queue tickets and perform necessary updates on tickets. Ability to pull reports from Remedy to identify hardware asset and customer details.

  • Trouble shooting competency, which includes the ability to problem solve hardware and software issues.

  • Ability to communicate in a courteous and effective manner with customers, including timely contact and follow up.

  • Self-motivated and able to prioritize work activities including customer support and other assigned activities.

  • Ability to multi-task and have good time management skills

  • Some locations may require tech to assist or lead support on manufacturing equipment (PCs & Printers). Dual role desktop support and manufacturing support

  • On call requirements where employee participates in a weekly rotation with other members of the team to work and resolve High tickets after hours.

  • Perform lead support role for identified buildings and will be assigned backup support role for another tech.

  • Ability to work independently and utilize tools and resources (ex: knowledge base documentation and communications prior to reaching out to peers and technical lead)

  • Physical abilities including: lift 60lb, and stooping down to setup or remove equipment.

  • Reliable means of transportation to travel between sites, if necessary

  • Each tech is required to provide own tools for performing work functions (ex: screwdrivers and / or pliers).

  • Must speak English



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Job Description


A global manufacturing client is seeking a Computer technician to help on day to day IT Support services.


User support, computer/printer configurations and set-ups, SW installs, etc.


Point of contact for computer support internally as well as for customers and may need to travel to customer sites to help troubleshoot, install computer systems/software/ do upgrades.



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Job Description


====================================================== From Collabera: Excellent Job Opportunity for Product Support Specialist / Technical Support Specialist / Product Operations Specialist / Client Support Specialist / IMMEDIATE NEED =====================================================   Job Details: Industry: Social Media Gaint Job Title: Product Support Specialist / Technical Support Specialist / Product Operations Specialist / Client Support Specialist Location: Los Angeles, CA Duration: 12 months with possible extension   Please call me directly at at (415) 727-1013 / (925) 249-7562 or email me at rujuta.joshi@collabera.com to speak in detail about the job   Duties:

  • Provide our users with a delightful, high touch and effective support experience

  • Respond to inbound partner inquiries about product features, insights, bugs, etc.

  • Troubleshoot complex issues and translate pain points to effectively resolve issues

  • Improve our support workflows around issue resolution and product insights

  • Spot trends in partner issues and communicate feedback to product team

 Skills: MINIMUM QUALIFICATIONS

  • 2+ years of experience in operations, account management or customer

  • Experience using Excel and/or basic data & insights tools

  • Strong written and verbal communication skills

  • Fluency in English in a business environment

 PREFERRED QUALIFICATIONS:
  •  Experience in the media industry
  Product Support Specialist or Technical Support Specialist or Product Operations Specialist,Client Support,Operations Specialist,Customer Support,Troubleshooting

Company Description

Not only is Collabera committed to meeting and exceeding our customer’s needs, but we also are committed to our employees’ satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. We offer an enriching experience that promotes career growth and lifelong learning for our employees. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as one of the “Best Staffing Firms to Work For” since 2012 – eight consecutive years in a row. Collabera has 60 offices with a presence in 11 countries and provides staff augmentation, managed services and direct placement services to Fortune 500 corporations across the globe.


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Job Description


 


InVision Human Services is a Non-Profit organization focused in providing specialized direct support to individuals with physical and mental disabilities. We utilize a restraint-free, person centered approach to help each of our clients achieve their goals.


InVision is currently seeking Part-Time or Full-Time Community Support Staff (CSS).


Responsibilities:Ensure that the wishes, hopes, dreams, and fears of each person supported are respected, and that their rights are honored without exception.


•Provide direct assistance to each person supported in all areas, including [but not limited to] social and emotional support, participation in activities and organizations, communication assistance, crisis intervention, and personal care (including feedings and bathing)


•Ensure at all times the health and safety of each person supported, and apply emergency procedures as necessary. Responsible for the clinical direction of the clients treatment.


•Assist each person supported in exploring, obtaining, and maintaining participation in activities and organizations, including acclimating each person to the surrounding community.


Requirements:
•High School Diploma or GED
•At least one year of work in a related field is preferred
•Exceptional communication skills both written and oral
•Ability to work independently
•A valid drivers license and access to reliable transportation is required


InVision Human Services is on the cutting edge of the Human Services industry. We are always looking to grow our company from within.


InVision Human Services is an Equal Opportunity Employer.


Company Description

InVision Human Services is a family of companies that provide services and products designed to transform the lives of people who are experiencing significant life challenges.

Our name reflects the innovative approaches we use to fulfill this mission. We do more than just talk about innovation and vision. Every activity we pursue and decision we make is intentionally creative, cutting-edge, and visionary.

Within the mission of each of our companies, we continually explore new and often revolutionary solutions to problems and challenges for the people and organizations we support, our employees, and the families we work with, and we intentionally seek affiliations that will increase our ability to provide creative, successful services for the individuals we support.


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Job Description


 


The Batten Disease Support and Research Association is the foremost Batten disease support organization. With nearly 35 years in operation, BDSRA supports patients and families throughout their Batten life cycle. The Manager of Family support provides crucial connection and support to families living with this rare disease. This individual is a key member of the BDSRA team and is an invaluable resource to families. We currently serve families in the United States and 38 additional countries.


 


 


Manager of Family Support


 


Job Summary: The Manager of Family Support reports to the executive director and is responsible for:


 


· Managing all things related to family support including:


o Building alliance and rapport with families.


o Coordinating ‘first call’ with new families and assisting existing families with support related requests. This includes providing information about BDSRA’s services and coordinating follow up calls and information with experts.


o Executing the equipment exchange program—assessing needs and resources, arranging for transfer or shipment.


o Develops programs and enhances programming to meet the unique and changing needs of our families.


· Assisting with family requests for information about family-led fundraisers for BDSRA.


· Works with Executive Director to provide contracted enhanced support to clinical trial participants, as well as a liaison to pharma partners throughout the clinical development process.


· Maintains statistics of service data for organizational dashboard, utilizing CharityEngine.


· Represents BDSRA at conferences and other events as assigned.


· Oversees and implements the BDSRA Annual Family Conference; including location selection process, vision for conference, logo design (outsourced), and managing meeting planning contractors/vendors.


· Manages the BDSRA Memorial


· Co-manages the BDSRA public and private support social media pages


· Contributes to monthly community newsletter.


· Assist in the preparing board materials.


· Other duties as assigned.


 


Minimum Qualifications:


 


· Bachelor’s degree in social work, human services, or related; or 5 years working in similar field


· Exceptional interpersonal and communication skills, with a natural ability to connect with all types of people including pediatric patients, families, executives, rare disease colleagues, etc.


· Excellent writing and presentation skills to communicate the story of BDSRA.


· Team focused attitude


· Experience with CRM software


· Project management - ability to manage multiple, competing priorities


· Flexibility to respond to a diverse audience


 


 


Salary and Benefits:


 


· Salary based on education and commensurate experience.


· Health


· Dental


· Life


· Paid Time Off


 


Travel


 


· 35%


 


To learn more about BDSRA and the way we support families and promote research both in the United States and internationally. For more information, please visit www.bdsra.org.


 



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Job Description


Summit Technologies, Inc. has an opening for Client Support Administrators Tier II Deskside Support Technicians. In this role you will provide client administration for Microsoft desktops, laptops, tablet systems, printers and multifunction devices (MFD). These are full time onsite positions in Fort Lee, VA requiring an Active DoD Secret Clearance.


Responsibilities:



  • Assist in the preparation of technical documentation and configuration change requests.

  • Assist System Administrators with testing of local client applications and security patches.

  • Install, configure and maintain authorized desktop client applications (such as Microsoft Office Suite, Adobe products, Citrix, VPN’s and VTC software).

  • Create, modify, update and resolve customer support incidents.

  • Troubleshoot and resolve standard application/configuration problems via telephone, remote internet control or on location.

  • Establish, maintain, delete, and troubleshoot Active Directory client accounts/client systems.

  • Perform Active Directory (AD) organization unit (OU) administration. Examples of tasks include creating, troubleshooting and deleting user accounts. Security rights assignments through group membership, AD queries and reporting, PowerShell scripting.

  • Maintain local standard operating systems and application software to current standard level.

  • Coordinate standard system image configuration changes with the SCCM Image Team.

  • Configure, setup and maintain patching of supported peripherals devices such as Multi-Function Devices (MFD), printers, scanners, and external CD/DVD R/RW devices.

  • Troubleshoot desktop, notebook, tablet and printer issues within defined timelines.

  • Provide Tier 3 service techs and server technicians required/requested log file information to resolve issues.

  • Have working knowledge of Microsoft log file structure and be able to follow local Tactics Techniques and Procedures (TTP’s) in locating and reading pertinent application log files for troubleshooting common issues.

  • Complete physical hard drive (HDD) removal and destruction / degauss in accordance with DOD and local policies.

  • Perform commercial hardware repair on Dell and HP computer systems.

  • Provide technical assistance to other technicians, assigned activity users and mission application/ local administrators.

  • Create and update TTP documentation for routine technical processes. 

  • Clearly communicate information to technical and non-technical users at all levels.


Required Experience and Skills:



  • Experience providing client support for Active Directory and Microsoft Office Suite 2013 (Word, PowerPoint, Excel, and Access).

  • Strong troubleshooting and desktop support skills.

  • Hands on knowledge of PC imaging, remote printer setup, connectivity and experience troubleshooting E-Mail systems.

  • Ability to diagnose and resolve problems hardware and software issues remotely.

  • Advanced understanding of Transmission Control Protocol/Internet Protocol (TCP/IP).

  • Experience implementing systems security to include managing and issuing passwords, establishing user and group accounts, and recommending and establishing file permission attributes.

  • Hands on knowledge of LAN/WAN internet environments.

  • Ability to work on team projects and on individual projects with minimal supervision.

  • Experience creating and modifying documentation for technical processes and procedures.

  • Strong interpersonal and communication skills (verbal and written). 


Certifications:



  • IAT-II certificate (CompTIA Security+ CE or other IAT II certification)

  • MCSA WIN 10 CE


Security Clearance: 


  • Active DoD Secret clearance.

If you are a good match and interested in more information, please reply to: ioxf49d8nkwieq61wj386nofcy@crelate.net , place "5758" in the email subject line, and forward the following information:



  • Updated resume in Word format; including MM/YYYY for each employer

  • Best times and ways (email address and phone numbers) to reach you

  • Desired compensation (salary or hourly-no benefits)

  • Availability to interview and start


Summit Technologies Inc. appreciates your interest. We will contact the best prospects and will consider you for future opportunities. We will not submit your resume without your prior knowledge and consent. Summit Technologies is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, protected veteran status, or disability status.



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Job Description


We’re looking to hire a part-time (potentially full-time) remote customer support service representative who will work with one of our clients to handle their email and text based customer support. The company is a food delivery startup.


The first week or so will consist of 1-1 training with one of our customer support managers, during which we will cover the company’s workflows and protocols. We will work with you to find a convenient time to schedule the training sessions. After this, you will start working the shifts listed above. We pay $16/h for any time you spend with us, whether it be training or shift work.


We have several shifts available - we are looking for applicants who can work at least 15-20h a week. If you're interested and you're doing a good job, we can offer up to 40h a week.


Responsibilities:



  • Handle customer inquiries and complaints

  • Provide information about the products and services

  • Troubleshoot and resolve product issues and concerns


​Qualifications:



  • Previous experience in customer support

  • Positive and professional demeanor

  • Excellent written and verbal communication skills


Company Description

We are a San Francisco company that helps startups with their customer support. You will be doing support for our clients, but you will be managed and trained by our team. We are extremely friendly and we have a very positive work environment. We do all of our training and communication over video calls and chat, since the majority of the team are remote. There will be opportunities to take on more companies or expand your hours if you do a good job in this position.


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Job Description


The Arc Macon is looking motivated, energetic and creative caregivers Direct Support Professionals / Staff (DSP) who will provide services and coordinate activities to individuals receiving support in their family homes to gain additional skills and competencies.


The activities coordinator will encourage, coach and support each individual to develop and enhance individual skills with household maintenance and daily living tasks. The activity coordinator will monitor, report and document day to day progress on each shift utilizing Therapy Electronic documentation system.


The activity coordinator will provide transportation in their personal vehicle (mileage will be reimbursed). The activity coordinator will read, understand and follow the Individualized Support Plan that is generated by the individual and their support team. The activity coordinator will maintain a positive environment within the individual's home and community.


Requirements:



  • High school diploma or GED

  • 6 months experience working with individuals with intellectual/ physical and/or developmental disabilities

  • Reliable transportation

  • Valid Georgia Driver’s License

  • Proof of insurance on personal vehicle.

  • All applicants must be able to work evenings and Saturdays.

  • This individual’s home may be pet friendly, applicants must be comfortable with domestic pets (cats/dogs).


Company Description

The Arc Macon is a local Middle Georgia 501(c)3 organization which supports adults with developmental disabilities, including Autism, Down syndrome, and Cerebral Palsy among others. Founded in 1953 by a group of committed parents seeking to answer the needs of their developmentally disabled children. The Arc Macon continues to support adults with developmental disabilities through residential living options, support employment and meaningful activities. We are accredited by The Council on Quality and Leadership (CQL).


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Job Description


We are seeking Virtual Remot Support Agents/Customer Service Representatives to join our team! This is a remote position providing virtual support for a national insurance company and we need to hire 1,000+ agents immediately!


Job Description/Summary:



  • Seeking experienced customer service, call center, virtual support reps, administrative professionals interested in customer satisfaction & administrative working from home.

  • If you like guiding and helping others find answers, then we could definitely use your help as a virtual support professional working from your home.

  • It involves using your home computer and remotely answering inbound phone and/or video calls and live chats over the internet from your home office to assist individuals with customer-related support questions as they have issues.

  • Training and Certification start in a few weeks with a variety of times available during the day and evening that may fit your schedule.

  • Other opportunities to service are also available to choose from based on your strengths and preferences.


Requirements/Qualifications:



  • 6+ months of customer service and/or administrative experience (call center or phone support experience preferred).

  • Must have and/or be willing to put together a home office setting in your home (or an area where you can turn into home office with a computer/laptop, internet connection to the wall/router, and headset hook ups).

  • High level of professionalism and phone adequate for business purposes.

  • Excellent typing, communication and computer skills.

  • Must be available to work overtime and/or weekends if necessary.

  • Must be willing to submit to a standard background check, drug test, technology check and voice assessments.


Pay/Benefits/Shifts:



  • $10/hour starting + bonuses/incentives available based on performance, hours worked and customer satisfaction.

  • All hours/shifts available (Days, Evenings, Nights, weekends, and OT) you choose your own hours as long as you work a minimum of 40 hours per week.

  • Chromebooks, all-in-one computers, tablets, ipads or similar devices are not acceptable. Must be a desktop or laptop connected to a nearby router or wall for firewall/security purposes.


$100 Referral bonus for every person you send our way!


Company Description

WHAT WE DO

We are a full service customer support company, that handles any and all of your needs. We do it in a virtual setting which allows infinite reach and capabilities from a customer support perceptive. Our virtual agents are true professionals, with relatable personalities, and a "bend-over-backwards for you" mentality.

If you are also looking for a family oriented, professional work from environment - this is the place for you. We are always looking to expand our virtual family and looking for great people like you. We offer flexible hours, 100% autonomy, all in the comfort of your home. As long as you have a home office set up.

OUR PROCESS

We take a "customer and others first" approach and perceptive on everything. Our goal is to give more than we receive. We start of with a 1 on 1 consultation for both business owners/managers and interested virtual agents, find out your goals and interest, then put together a plan of action/solution to solve what you need done. Once the plan is executed and delivered on, we do an annual evaluation to make sure we've accomplished your expectations. We always step out to do more than what's required. We don't miss.


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Job Description


Position : Technical Support Engineer


Location : Pasadena California


Duration : 12+ month


 


Duties:


Location: Remote- MUST LIVE AROUND Sonoma County TO TRAVEL TO CUSTOMERS IN NORTHERN CALIFORNIA. TRAVEL RANGE: SONOMA UP TO SAN FRANCISCO. TRAVEL 35% IF THEY CAN'T RESOLVE THE ISSUE REMOTELY. THIS POSITION IS NOT LOCATED IN PASADENA. Worker cannot reside in San Francisco due to labor laws and working remotely.


 


MUST HAVE RELIABLE TRANSPORTATION - WILL GET REIMBURSED FOR MILAGE
Occasionally will have 1 overnight stay for installs (will have advanced notice) 1 per month
Must be comfortable traveling to law enforcement agencies (Jail, Sheriff Stations and Police Stations) to support the fingerprint technology. They may test live scan fingerprints at a jail usually on a criminal (with a guard present). Must be comfortable going to a jail etc. Must pass rigorous background check
Working with livescan workstations- When the hardware breaks down- they will be responsible for fixing the problem


 


 


 


The Support and Maintenance Engineer is responsible for providing support for post-deployment service to the law enforcement


customers for biometric products.


 


Essential Functions / Key Areas of Responsibility



  • You resolve customer reported issues and inquiries via phone, emails, onsite, or remote access. You provide appropriate documentation on the reported issues and provide regular status reports to internal stakeholders and external customers

  • Adhering to SLAs (Service Level Agreements), you maintain a high level of customer relations through responsiveness and focus on ensuring customer satisfaction

  • Where appropriate, you conduct system front and backend administration, monitoring, management, preventative maintenance, and ensure maintenance of existing operational services

  • You lead troubleshooting on applicable operating systems (i.e. Microsoft Windows, UNIX, Linux, and etc.) and network environments

  • You engage in the development, testing and implementation of new systems and solutions

  • Where applicable, your participate in 24X7 customer technical support

  • You engage with broader team members to identify and resolve technical issues

  • You participate in Quality Systems, including PLC (Product Life Cycle), SDLC (Software Development Life Cycle), CDLC (CustomDevelopment Life Cycle), and CI (Continuous Integration)

  • You are responsible for executing defined processes and solutions, such as compliance to escalation procedures and customer support processes

  • Where appropriate, provide technical support and implementation on delivery projects


Skills:



  • 3-5 years experience required

  • Experience working within an IT function, directly supporting critical front-line business services for customers

  • Experience working with business functions as well as technical support functions

  • Systems engineering background primarily with Windows Server environments, with background in Linux environments being highly desirable


  • System/network/application troubleshooting skills, with Cisco experience being desirable

  • SQL knowledge and Oracle and SQL server databases

  • Ability to translate complex technical concepts into every-day language while working with internal and external stakeholders


Education:


Bachelors Degree Preferred


 


Skills:


Required



  • INTEGRATION

  • IMAGE PROCESSING

  • DETAIL ORIENTED

  • BIOMETRICS


Company Description

Della Infotech Inc is in staffing business for five years. Over the years, we have placed hundreds of candidates to various temp and permanent positions with our 50+ happy clients all over US and Canada including Fortune 500 corporations.


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Job Description


We are seeking Customer Service Representatives to join our team! This is a remote position providing virtual support for a national insurance company and we need to hire 1,000+ agents immediately!


Job Description/Summary:



  • Seeking experienced customer service, call center, virtual support reps, administrative professionals interested in customer satisfaction & administrative working from home.

  • If you like guiding and helping others find answers, then we could definitely use your help as a virtual support professional working from your home.

  • It involves using your home computer and remotely answering inbound phone and/or video calls and live chats over the internet from your home office to assist individuals with customer-related support questions as they have issues.

  • Training and Certification start in a few weeks with a variety of times available during the day and evening that may fit your schedule.

  • Other opportunities to service are also available to choose from based on your strengths and preferences.


Requirements/Qualifications:



  • 6+ months of customer service and/or administrative experience (call center or phone support experience preferred).

  • Must have and/or be willing to put together a home office setting in your home (or an area where you can turn into home office with a computer/laptop, internet connection to the wall/router, and headset hook ups).

  • High level of professionalism and phone adequate for business purposes.

  • Excellent typing, communication and computer skills.

  • Must be available to work overtime and/or weekends if necessary.

  • Must be willing to submit to a standard background check, drug test, technology check and voice assessments.


Pay/Benefits/Shifts:



  • $10/hour starting + bonuses/incentives available based on performance, hours worked and customer satisfaction.

  • All hours/shifts available (Days, Evenings, Nights, weekends, and OT) you choose your own hours as long as you work a minimum of 40 hours per week.

  • Chromebooks, all-in-one computers, tablets, ipads or similar devices are not acceptable. Must be a desktop or laptop connected to a nearby router or wall for firewall/security purposes.


$100 Referral bonus for every person you send our way!


Company Description

WHAT WE DO

We are a full service customer support company, that handles any and all of your needs. We do it in a virtual setting which allows infinite reach and capabilities from a customer support perceptive. Our virtual agents are true professionals, with relatable personalities, and a "bend-over-backwards for you" mentality.

If you are also looking for a family oriented, professional work from environment - this is the place for you. We are always looking to expand our virtual family and looking for great people like you. We offer flexible hours, 100% autonomy, all in the comfort of your home. As long as you have a home office set up.

OUR PROCESS

We take a "customer and others first" approach and perceptive on everything. Our goal is to give more than we receive. We start of with a 1 on 1 consultation for both business owners/managers and interested virtual agents, find out your goals and interest, then put together a plan of action/solution to solve what you need done. Once the plan is executed and delivered on, we do an annual evaluation to make sure we've accomplished your expectations. We always step out to do more than what's required. We don't miss.


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Job Description


We are seeking Direct Support Professionals to join our growing team!


 


MALE AND FEMALE STAFF NEEDED


Gahanna: Sunday 4p-11p, Must be cat friendly.


Reynoldsburg: Tuesday, Wednesday, 3p-10p, Saturday 2p-6p, Sunday 8a-11p and 2p-6p. (double staffing for outings)


West Side - Saturday 8a-4p, Sunday 4p-10p. Experience with Autism preferred.


 


MALE STAFF NEEDED (Client preference)


Canal Winchester: Monday, Tuesday, Friday, 10a-2p, Wednesday, Thursday 3:15p-9:00p, Saturday, Sunday 10:00a - 6:00p. Must be cat friendly.


Gahanna: Every other Saturday 4p-10p


Westerville: Sunday 1p-5p. MUST LOVE FUN (Dave & Busters outing)


 


FEMALE STAFF NEEDED (Client preference)


Female - Reynoldsburg: Sunday 3p-Midnight.


Female - Westerville: Saturday and Sunday 4p-10p, Friday 3p-10p. Must be cat friendly


RESPONSIBILITIES:



  • Assist clients with daily living activities which may include hygiene, light housekeeping, meal preparation, grocery shopping

  • Assist clients with attending medical and personal appointments

  • Assist clients with taking medication as determined by their assessment

  • Assist with attending community activities and social events

  • Maintain a healthy and comfortable living environment

  • Follow client Individual Service Plan and complete documentation required by FCBDD and DODD.

  • Report information to team members and medical professionals in a professional manner

  • Ensure health and safety needs are met

  • Attend team meetings as requested​


Qualifications:



  • High School Diploma or GED

  • Previous experience in personal care or other related fields preferred

  • Ability to pass background checks and drug testing

  • Must have own, reliable transportation, good driving record (no more than 4 points), valid driver's license and insurance.

  • Medication Administration Training, CPR & First Aid.

  • Ability to build rapport with clients

  • Ability to work with a team of coworkers, supervisors, professionals

  • Clear boundaries and sound judgement.

  • Excellent written and verbal communication skills



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Job Description


MW Partners is currently seeking a Technical Support Engineer to work for our client who is a global leader in multimedia and creativity software products. 


 


Responsibilities and duties: 


 



  • First point of contact for customer concerns relating to technical issues with the Magento E-commerce application.

  • Customer advocates and represents their needs with internal product and engineering teams.

  • Provide timely response/resolution to technical, product and cloud infrastructure inquires.

  • Provides resolutions within established Service Level Agreement Guidelines.

  • Trouble-shoot/qualify cases before advancing it to engineering.

  • Answer questions regarding product functionality and usage.

  • Work high priority technical incidents and critical outages.

  • Product content creation (KB articles, whitepapers, forum participation).

  • Provide knowledge transfer sessions to help reduce critical issues.


Requirements: 


 



  • 5+ years of experience in an enterprise software or cloud support environment.

  • Understanding of modern web technologies and relationships between them 

  • Linux, Apache, MySQL, PHP, NGINX, Redis, DNS, CDN and SSL.

  • Experience troubleshooting web application and performance issues. 

  • Ability to analyze/extrapolate issues via logs and other sources of information to provide infrastructure and application teams a good starting point for in depth reviews.

  • Strong knowledge of the Linux command line.

  • Relational database skills: Familiarity with MySQL and database queries.

  • Familiarity with programming/scripting languages such as PHP, Node.js, Perl, Java and Python.

  • Familiarity of Magento Commerce, or any other eCommerce Platforms (Support, Site Development or QA role).

  • Strong organizational and time management skills including multi-tasking and prioritizing job duties.

  • Proficient in technical problem-solving methodologies.

  • Ability to adapt and change in a dynamic environment.

  • Excellent (oral and written) communication skills in English. 

  • Available for on-call rotation, work off hours, holiday and weekend hours as required.


 


Company Description

MW Partners is a rapidly growing Women and Minority owned company that provides Professional and IT Staffing Services on a contract, contract to hire and direct hire basis.


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Job Description


POSITION:  Full-Time Opportunity Kitchen Program Support Specialist #1494


DUTIES:  The Opportunity Kitchen Program Support Specialist executes day-to-day operations under the direction of the Program Manager related to student recruitment, enrollment and access to necessary resources within the Opportunity Kitchen program. Additionally, s/he delivers soft-skills and employability training as directed and helps track program metrics associated with programmatic outcomes such as program completion and progress toward self-sufficiency.


Job responsibilities include but are not limited to; Coordinate trainee access to resources for basic needs. Coordinate communications for individuals and potential referral partners to learn about the program and understand requirements for enrollment. Conducts intake interviews, screening applicants for criminal background, benefits status, and potential barriers to employment. Refers those not currently eligible for enrollment to appropriate service partners. Maintains detailed and organized enrollment and intake records and tracks applicant status in outcome database, as well as retention milestones at graduation and at pre-determined points post-graduation. Develops and maintains a pipeline of eligible program applicants and coordinated student enrollment in order to meet program enrollment goals. Provides life skills training in communication, anger management, goal-setting, dealing with the past, etc to trainees. Work directly with Program Manager and Executive Chef Instructor and Chef Trainer to collaborate on understanding the needs, skills and barriers of upcoming and current graduates. Works directly with employment services to provide support in job searching, resume building, and job readiness for graduates.


QUALIFICATIONS:  BA/BS in related field and/or equivalent related work experience. Two to three years working with individuals who are overcoming barriers to employment. Proven communication and relationship management skills. Experience effectively training/leading classes with tight timelines. Be able to adapt, improvise and adjust for size of class to fit class within program goals. Prefer coaching and/or soft skills training experience. Must pass background check and drug/alcohol testing.


PAY:    DOQ


APPLICATION PROCESS: Applications are on our website www.columbiaindustries.com . Submit resume and our online website application to hr@columbiaindustries.com . AA/EEO Employer. Job #1494. Position is open until filled.


Company Description

Non for profit and for profit businesses. Our mission and vision is employing and training persons with unique abilities through various programs.


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Job Description


We are seeking a Direct Support Professional to join our team! You will assist in the daily care of elderly or disabled individuals.


Responsibilities:



  • Assist clients with daily living activities

  • Communicate ongoing care results and updates to relevant parties

  • Collaborate with clients and families for best care opportunities

  • Maintain a healthy and comfortable living environment


Qualifications:



  • Previous experience in personal care or other related fields preferred but not required

  • Compassionate and caring demeanor

  • Ability to build rapport with clients

  • Excellent written and verbal communication skills


Salary Range:


$9.50-$11.00


Company Description

Serenity Care and Support Service serve our clients with respect and concern, remaining transparent and welcoming all suggestions for improving our services as we take a person-centered care approach actively viewing the individuals' as partners as it pertains to their care.
Serenity Care and Support Service specializes in promoting a positive environment that allows individual's to live as normal of a lifestyle as possible, while emphasizing the family unit.


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Job Description


Do you enjoy troubleshooting IT problems and helping others? Why be of hundreds when you can be part of our small team?


NetFusion Consulting, Inc. is small enough company that we all know each other, yet big enough to provide cutting edge technology to our customers and promote a fun learning atmosphere.


At NetFusion Consulting, Inc. we take care of all our customers IT needs. We enjoy long term relationships with our customers who are in the dental/dental specialty vertical. In addition to designing and installing networks for our clients, we provide remote and onsite technical support which ranges from helping a practice change a password to adding an additional site. As a member of the NetFusion team, you will be a full time employee.


The Ideal Candidate:



  • Must possesses a wide variety of IT experience ranging from desktop operating systems (Microsoft Windows XP - 10) to server operating systems (Windows Server 2003-2016).

  • Experience with Domains/Active Directory Installation and Management including Group Policies, Scripts, DFS Replication

  • Experience in administering & maintaining databases (MS SQL, Pervasive, MySQL)

  • Develop and execute test plans to check infrastructure and system performance

  • Preferably has experience working in a consulting environment similar to ours – this would be a huge plus!

  • Excels at communicating with customers over the phone; able to handle multiple incoming tech support calls throughout each day and have excellent verbal/written skills.

  • Finds answers to problems quickly and has excellent follow-up skills

  • Is available and dependable during scheduled business hours

  • Proficiency with MS Office/Outlook/Ticketing Systems

  • Looking for a long term career in the IT field


Why NetFusion Consulting?



  • We've been in business for 10+ years and have grown steadily over the years; we have two offices in California and 350+ customers statewide.

  • Our customers like to have the latest and greatest tech, which means we get to work with cutting edge technology every day.

  • We encourage continuous learning for our team members; making you smarter makes us more successful.

  • Great Team to work with - Great working environment!


 


Position Benefits:



  • Competitive Pay/Salary

  • Company Lunch’s/Dinners

  • Working with a great team

  • Technical Training

  • Paid Time Off + Several Paid Holidays Annually


How to Apply:


For immediate consideration please apply and attach a current resume & cover letter in PDF or Word format. In the body of your email please tell us about an interesting or difficult technical problem that you recently solved.


No phone calls/drop ins please. Equal Opportunity Employer & Drug Free Environment


Company Description

Founded in 2006, NetFusion Consulting Inc. began with a mission to help dental practices get a real return on their technology investments. Since then, we have remained dedicated to providing state-of-the-art IT support, and have shifted our specialization to the Dental Field. NetFusion Consulting Inc. has steadily grown to one of the largest Dental IT Companies in California. We specialize in full service support providing Consulting, Design, Integration, Implementation, Installation, Support and Maintenance of our clients. This approach gives our clients "one" firm to work with for all of their needs. Our specialties include Practice Management Systems, Digital Imaging/X-Ray Software/Hardware Installation & Integration.


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Job Description


Rise Above Support Services is looking for a competent Caregiver to care for our clients in a professional and compassionate manner. It’s an often demanding job as you will have to be available for most of the day and week. But, it can also be very satisfying and rewarding, since people who are ill, injured, disabled or elderly are thankful for high quality assistance. The ideal candidate will be patient and friendly with excellent communication skills. You should be able to follow instructions and perform a variety of tasks to help clients.


Responsibilities



  • Help clients take prescribed medication

  • Assist clients with ambulation and mobility around the house or outside (doctor’s appointments, walks etc.)

  • Assist clients with personal care and hygiene

  • Help clients with physical therapy exercises

  • Plan and prepare meals with assistance from the clients (when they are able)

  • Do the client’s shopping or accompany them when they shop

  • Perform light housekeeping duties that clients can’t complete on their own

  • Be a pleasant and supportive companion

  • Report any unusual incidents

  • Act quickly and responsibly in cases of emergency


Position open:


Monday thru Friday 6am to 9:30am. Saturday and Sunday 9am to 1pm. Must be a female provider. Must be comfortable assisting with personal care tasks such as showering and toileting.


Company Description

Rise Above Support Services provides Attendant Care, Respite, and Habilitation to children and adults with Developmental Disabilities. Services are delivered through a personalized approach to ensure all of our members are reaching their full potential. Our staff members are highly knowledgeable and very compassionate about what we do. ​We are contracted with the Arizona Department of Economic Security Division of Developmental Disabilities (DDD).


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Job Description


 


SKILL REQUIREMENT:



  • Excellent verbal and written communication skills

  • A self-starter with can-do attitude

  • Capable of handling detailed work accurately

  • Ability to prioritize and meet deadlines

  • Demonstrated knowledge of transportation and logistics, formal education a plus

  • Experience in a manufacturing environment’s service area is a plus

  • Ability to cultivate and maintain relationship with customers and suppliers

  • Team player –willingness to support other areas to optimize customer demands and satisfaction

  • Ability to work between the hours of 8:00 AM to 5:00 PM

  • Bilingual (English/Spanish) a plus


JOB DESCRIPTION:


Works with sales and manufacturing, responsible for setting targets and achieving customer loyalty through consistent, superior, and ever improving customer service. Ensure a full understanding of customer requirements. Coordinates incoming orders with production and shipping.



  • Manage customer service for a sales base as designed by the customer service team.

  • Coordinate and follow up on all customer and broker inquiries.

  • Maintain pricing and customer information in a computer database.

  • Regularly communicate and provide feedback to all involved parties on customer issues in a timely manner.

  • Communicate regularly with Sales, Customer Support and Production to ensure that logistics, shipping details, documentation requirements, etc. are known and managed to meet customer expectations.

  • Work with Customer Support, Sales, Production and others to develop improvements in Customer Service.

  • Actively participate in the Quality Improvement Process, particularly assisting in collecting customer data, filing freight claims, etc.

  • Document customer orders and ensure all requirements for each customer are verified.

  • Ensure excellent customer support according to key measures such as documentation errors, credit/debits issued and other measures as defined.

  • Process export shipments according to regulation

  • Interact with Sales Managers, Production associates and Logistics Coordinator on applicable issues.


Job Type: Full-time


Salary: $37,000.00 to $47,000.00 /year


Company Description

Vet2Tech is committed to recruiting and placing Veterans and non-Veterans in manufacturing and technical careers nationwide. Non-veteran candidates are equally considered for all positions.


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Job Description


We are seeking an IT Technical Support/Desktop Support/Help Desk Support/Service Desk to join our team! You will resolve computer-related issues for your clients. 


Please ask consultant to write few line on White glove in resume as keywords or brief write up on white glove .


Requirements:


●      Prefer 10 years IT experience, including technical training, providing white glove service to Executive customers of VP and above


●      Minimum 4 years of Office 365 experience, troubleshooting and resolving issues related to the O365 suite


●      Knowledge of Windows and Macintosh platforms, (including portables) and Microsoft Office suite of applications


●      Experience with imaging windows 10 OS.


●      Familiar with basic network concepts ( e.g., TCP IP, Windows Networking, Ethernet)


●      Experience in using PC-based word processing, presentation, and e-mail software preferred


●      Experience with using PC-based spreadsheet software sufficient to develop formulas, complete calculations across multiple worksheets, and use functions preferred


●      Ability and willingness to work extended hours or a modified schedule to support planned activities or emergency situations


●      Outstanding customer service and interpersonal skills


●      Excellent organizational skills and ability to prioritize tasks among many competing requests


●      Experience working in or supporting a call center or help desk environment


 



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Job Description


12 Months Contract 04:00 AM - 1:00 PM Early Morning Shift
Monday - Sunday
Sat Off



  • Flexible schedule for support. Willing to work various shifts, able to work five days per week with possibility of weekends as needed due to vacation coverage or planned weekend upgrades.

  • Approved travel expenses reimbursed.

  • Hands on repairs for high speed printers, high speed label applicators, dimensional systems.

  • Support Internal and External customers.

  • Provides support activities in an assigned area.

  • Performs equipment exchange and recording inventory controls, software installations and program updates, troubleshooting and problem resolution on computer and Telecommunication systems.

  • Train users on supported software and hardware with understanding of technology from a user perspective and technical

  • Assist users to resolve computer related problems such as inoperative hardware or software.

  • Travel is required using one’s personal vehicle to provide Technology Support for Customers and to support

  • Associates Degree in Computer Science required

  • Bachelors preferred and A+ certification required.

  • Microsoft Office Access, Word, Excel and Outlook.

  • Strong communication (both verbal and written), problem solving, and decision making skills.

  • Ability to work with minimal supervision.

  • Highly organized and detail oriented; ability to prioritize daily tasks



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Job Description


Looking to reduce the time you are required to work, make a competitive wage and help others? Onyx Supportive Living is looking for individuals who are willing to enhance lives of individuals with Intellectual / Developmental Disabilities by bringing your energy, creative talent and desire to have fun while encouraging positive interactions in community based settings. Onyx has multiple shifts available that provides the employee three (3) to four (4) days off weekly. While offering a highly competitive wage along with benefits with quick raises and / or advancement, Onyx is looking to welcome you to the family. Full / Part-time positions are available. No experience needed. Must be 18 years of age and have a High School Diploma or G.E.D with a reliable form of transportation. For questions please call Kimberley Daye (HR) at 505-341-9020, access or website at OSLLLC.COM or visit our office at 211 Montano NW STE H, Albuquerque, NM 87107.



  • Assist the participants throughout the day with their Activities for Daily Living

  • Planning and implementing “Daily” appropriate activities given the physical needs and limitations.

  • Maintain supervision of each participant.

  • Dispense medications and record on medication log.

  • Transports participant to daily appointments.

  • Provides crisis management as described within the individual’s plans and Onyx Policies and Procedures.

  • Support participant’s behaviors to assist growth and group living thereby minimizing power struggle opportunities and creating an avenue to vent appropriately and creating coping skills for future encounters

  • Assure home is nurturing, warm, clean and meeting all OSL and licensing requirements.

  • Record participants daily progress, addressing and communicating positive/negative trends.

  • Reads, initials and completes Support Staff briefing logs, communicate with co-workers and document daily.

  • Reports to Supervisor of Onyx Supportive Living, LLC participant’s concerns and current risk-taking behaviors within 48 hours

  • Performs and record regular Van Maintenance (as applicable).

  • Assist the participants with nutrition, menu planning per their Nutritional plan as well as ordering and inventory.

  • Consistent exercise of independent judgment and discretion in matters of significance.

  • Regular, consistent and punctual attendance


Other duties and responsibilities as assigned


 



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Job Description


We’re looking to hire a part-time (potentially full-time) remote customer support service representative who will work with one of our clients to handle their email and text based customer support. The company is a food delivery startup.


The first week or so will consist of 1-1 training with one of our customer support managers, during which we will cover the company’s workflows and protocols. We will work with you to find a convenient time to schedule the training sessions. After this, you will start working the shifts listed above. We pay $16/h for any time you spend with us, whether it be training or shift work.


We have several shifts available - we are looking for applicants who can work at least 15-20h a week. If you're interested and you're doing a good job, we can offer up to 40h a week.


Responsibilities:



  • Handle customer inquiries and complaints

  • Provide information about the products and services

  • Troubleshoot and resolve product issues and concerns


​Qualifications:



  • Previous experience in customer support

  • Positive and professional demeanor

  • Excellent written and verbal communication skills


Company Description

We are a San Francisco company that helps startups with their customer support. You will be doing support for our clients, but you will be managed and trained by our team. We are extremely friendly and we have a very positive work environment. We do all of our training and communication over video calls and chat, since the majority of the team are remote. There will be opportunities to take on more companies or expand your hours if you do a good job in this position.


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Job Description


The Arc Macon is looking motivated, energetic and creative caregivers Direct Support Professionals / Staff (DSP) who will provide services and coordinate activities to individuals receiving support in their family homes to gain additional skills and competencies.


The activities coordinator will encourage, coach and support each individual to develop and enhance individual skills with household maintenance and daily living tasks. The activity coordinator will monitor, report and document day to day progress on each shift utilizing Therapy Electronic documentation system.


The activity coordinator will provide transportation in their personal vehicle (mileage will be reimbursed). The activity coordinator will read, understand and follow the Individualized Support Plan that is generated by the individual and their support team. The activity coordinator will maintain a positive environment within the individual's home and community.


Requirements:



  • High school diploma or GED

  • 6 months experience working with individuals with intellectual/ physical and/or developmental disabilities

  • Reliable transportation

  • Valid Georgia Driver’s License

  • Proof of insurance on personal vehicle.

  • All applicants must be able to work evenings and Saturdays.

  • This individual’s home may be pet friendly, applicants must be comfortable with domestic pets (cats/dogs).


Company Description

The Arc Macon is a local Middle Georgia 501(c)3 organization which supports adults with developmental disabilities, including Autism, Down syndrome, and Cerebral Palsy among others. Founded in 1953 by a group of committed parents seeking to answer the needs of their developmentally disabled children. The Arc Macon continues to support adults with developmental disabilities through residential living options, support employment and meaningful activities. We are accredited by The Council on Quality and Leadership (CQL).


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Job Description


We are seeking Customer Service Representatives to join our team! This is a remote position providing virtual support for a national insurance company and we need to hire 1,000+ agents immediately!


Job Description/Summary:



  • Seeking experienced customer service, call center, virtual support reps, administrative professionals interested in customer satisfaction & administrative working from home.

  • If you like guiding and helping others find answers, then we could definitely use your help as a virtual support professional working from your home.

  • It involves using your home computer and remotely answering inbound phone and/or video calls and live chats over the internet from your home office to assist individuals with customer-related support questions as they have issues.

  • Training and Certification start in a few weeks with a variety of times available during the day and evening that may fit your schedule.

  • Other opportunities to service are also available to choose from based on your strengths and preferences.


Requirements/Qualifications:



  • 6+ months of customer service and/or administrative experience (call center or phone support experience preferred).

  • Must have and/or be willing to put together a home office setting in your home (or an area where you can turn into home office with a computer/laptop, internet connection to the wall/router, and headset hook ups).

  • High level of professionalism and phone adequate for business purposes.

  • Excellent typing, communication and computer skills.

  • Must be available to work overtime and/or weekends if necessary.

  • Must be willing to submit to a standard background check, drug test, technology check and voice assessments.


Pay/Benefits/Shifts:



  • $10/hour starting + bonuses/incentives available based on performance, hours worked and customer satisfaction.

  • All hours/shifts available (Days, Evenings, Nights, weekends, and OT) you choose your own hours as long as you work a minimum of 40 hours per week.

  • Chromebooks, all-in-one computers, tablets, ipads or similar devices are not acceptable. Must be a desktop or laptop connected to a nearby router or wall for firewall/security purposes.


$100 Referral bonus for every person you send our way!


Company Description

WHAT WE DO

We are a full service customer support company, that handles any and all of your needs. We do it in a virtual setting which allows infinite reach and capabilities from a customer support perceptive. Our virtual agents are true professionals, with relatable personalities, and a "bend-over-backwards for you" mentality.

If you are also looking for a family oriented, professional work from environment - this is the place for you. We are always looking to expand our virtual family and looking for great people like you. We offer flexible hours, 100% autonomy, all in the comfort of your home. As long as you have a home office set up.

OUR PROCESS

We take a "customer and others first" approach and perceptive on everything. Our goal is to give more than we receive. We start of with a 1 on 1 consultation for both business owners/managers and interested virtual agents, find out your goals and interest, then put together a plan of action/solution to solve what you need done. Once the plan is executed and delivered on, we do an annual evaluation to make sure we've accomplished your expectations. We always step out to do more than what's required. We don't miss.


See full job description

Job Description


We are seeking Customer Service Representatives to join our team! This is a remote position providing virtual support for a national insurance company and we need to hire 1,000+ agents immediately!


Job Description/Summary:



  • Seeking experienced customer service, call center, virtual support reps, administrative professionals interested in customer satisfaction & administrative working from home.

  • If you like guiding and helping others find answers, then we could definitely use your help as a virtual support professional working from your home.

  • It involves using your home computer and remotely answering inbound phone and/or video calls and live chats over the internet from your home office to assist individuals with customer-related support questions as they have issues.

  • Training and Certification start in a few weeks with a variety of times available during the day and evening that may fit your schedule.

  • Other opportunities to service are also available to choose from based on your strengths and preferences.


Requirements/Qualifications:



  • 6+ months of customer service and/or administrative experience (call center or phone support experience preferred).

  • Must have and/or be willing to put together a home office setting in your home (or an area where you can turn into home office with a computer/laptop, internet connection to the wall/router, and headset hook ups).

  • High level of professionalism and phone adequate for business purposes.

  • Excellent typing, communication and computer skills.

  • Must be available to work overtime and/or weekends if necessary.

  • Must be willing to submit to a standard background check, drug test, technology check and voice assessments.


Pay/Benefits/Shifts:



  • $10/hour starting + bonuses/incentives available based on performance, hours worked and customer satisfaction.

  • All hours/shifts available (Days, Evenings, Nights, weekends, and OT) you choose your own hours as long as you work a minimum of 40 hours per week.

  • Chromebooks, all-in-one computers, tablets, ipads or similar devices are not acceptable. Must be a desktop or laptop connected to a nearby router or wall for firewall/security purposes.


$100 Referral bonus for every person you send our way!


Company Description

WHAT WE DO

We are a full service customer support company, that handles any and all of your needs. We do it in a virtual setting which allows infinite reach and capabilities from a customer support perceptive. Our virtual agents are true professionals, with relatable personalities, and a "bend-over-backwards for you" mentality.

If you are also looking for a family oriented, professional work from environment - this is the place for you. We are always looking to expand our virtual family and looking for great people like you. We offer flexible hours, 100% autonomy, all in the comfort of your home. As long as you have a home office set up.

OUR PROCESS

We take a "customer and others first" approach and perceptive on everything. Our goal is to give more than we receive. We start of with a 1 on 1 consultation for both business owners/managers and interested virtual agents, find out your goals and interest, then put together a plan of action/solution to solve what you need done. Once the plan is executed and delivered on, we do an annual evaluation to make sure we've accomplished your expectations. We always step out to do more than what's required. We don't miss.


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Job Description


*Monday-Friday* 9am-3pm


The job of a Supported Living Services instructor ranges anywhere from helping adults with developmental disabilities maintain their health up to par, grocery shopping, budgeting, or simply ensuring they remain safe within their homes, amongst other responsibilities.



  • Services are provided in the person’s home and in the community at times that make sense for the individual and when preferred.

  • Staff are trained in building community connections and ways to help individuals become valued community members

  • Individuals are supported in locating and accessing mental and physical health resources such as attending medical appointments, taking their medications as prescribed, and maintaining medical appointments up to date

  • Services offer the individual opportunities to increase his or her abilities, confidence and quality of life

  • The agency has a training program for new staff which includes the basics of supported living and agency related information, plus an emphasis on training that is specific to the individuals they help support. Staff receive training prior to assuming support service responsibility.

  • Support staff and significant others are trained in addressing health and safety issues.

  • The agency hiring process includes a method for screening potential employees with criminal or harmful backgrounds or attitudes.

  • The agency has ongoing formal and informal ways to evaluate support service effectiveness and fiscal efficiency.


Service Providers will be responsible for implementing established objectives, maintaining progress notes and assuring the safety and well-being of all assigned Individuals.



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