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Job Description

Our client is a high growth company providing a B2B2C platform that provides end-to-end prescription management and delivery service, connecting all stakeholders in the specialty pharmacy ecosystem. Their robust platform connects patients, prescribers, pharmacies, and manufacturers that enables patients to get access to low-cost medicines and patient outcomes. They are looking to hire a Program Manager. If you are someone who has a passion for healthcare, we would love to speak with you!

Position Overview:

As a Program Manager, you will be seen as the primary point of contact and owner of customer relationships. The Program Manager will be responsible for oversight of existing client programs as well as the on-boarding of new customer programs. The Program Manager will be tasked with managing the pharmaceutical program as it relates to overall design and execution by providing excellent service and insights that will ensure success. This position is ideal for candidates that have excellent communication/project management skills and enjoy working with a diverse group of individuals in a fast-paced environment.

Job Duties:

  • Serve as the pharmaceutical manufacturers primary point of contact for all program needs and communications

  • Oversee successful launch of new pharmaceutical manufacturer program launches, including sharing and development of program assets, brainstorming ideas and process design

  • Cross functional leadership of internal teams as it relates to new and existing pharmaceutical programs and on-going needs

  • Collaborate internally on technology and process improvements for our platform and existing pharmaceutical manufacturer programs

  • Facilitate meetings both internal and client facing

  • Manage client reporting requests, scheduled and ad-hoc

  • Oversight of program repositories to ensure documents are organized and up to date

  • Provide program insights and areas for improvement by analyzing data on a regular cadence

  • Other duties as assigned

Our ideal candidate will possess the following:

  • Previous program/project management experience

  • Strong critical thinking skills; ability to make informed decisions quickly

  • Experience building and maintaining relationships, while working to drive continued engagement

  • Empathetic, positive attitude with a desire to help our team and clients reach their goals

  • Results-driven mentality, with the ability to problem solve and recommend solutions

  • Strong leadership skills with the capability to stay flexible in a fluid environment


  • 3+ years in a Program Management, Project Management, Operations Management,

  • or similar role

  • 3+ years working with pharmaceutical customers with a customer service and/or management slant

  • Must have exceptional communication skills, be highly organized, and able to collaborate effectively

  • Experience with Excel preferred


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