Jobs near San Francisco, CA

“All Jobs” San Francisco, CA
Jobs near San Francisco, CA “All Jobs” San Francisco, CA

COMPENSATION $24.50/hour +$1.50 hourly/ bilingual premium + Full Benefits

PROGRAM Housing Services | San Francisco, CA

REPORTS TO Housing Navigation Coordinator

WORK SCHEDULE Monday-Friday, 9:00am – 5:30pm

STATUS Full-Time

CLASSIFICATION Non-exempt

UNION REPRESENTATION YES - OPEIU, Local 29; initial fee + monthly dues

DRIVING REQUIRED Yes – Valid CADL and satisfactory driving record required

Hamilton Families

Our mission is to end family homelessness in the San Francisco Bay Area. Established in 1985, Hamilton Families is San Francisco's leading service provider to homeless families, with carefully designed programs to prevent homelessness, provide shelter and stability, return families to permanent housing and support the well-being of children experiencing homelessness. We currently operate these programs across four sites in San Francisco and Oakland. For more information, visit www.hamiltonfamilies.org.

Program and Position Overview

The Housing Services Program helps prevent families from becoming homeless and helps those experiencing homelessness move as quickly as possible into permanent housing. The program assists families to secure permanent housing through housing search assistance, move-in financial assistance, homelessness prevention, rent subsidies, and home-based case management.

As a Housing Navigation Specialist, you will work with families to help them find and move into market-rate housing. You will be an advocate and matchmaker, supporting families as they find housing that meets their needs. You will collaborate with colleagues to search for potential units with the family, reaching out to landlords and accompanying families to view potential units. In addition, you will: provide coaching for these families about how to be successful in housing search and tenancy; assist families in addressing their housing barriers and; offer referrals to resources such as financial coaching and employment opportunities in their new community. Lastly, you will be responsible for making sure all data about the family and their activities and additional files are accurate, complete and up-to-date in the internal database. This position requires a California Driver License and clean driving record.

Primary Duties and Responsibilities

•Provide housing navigation services to a caseload of approximately 15-20 families.

•Work with participants to assess their housing needs, including housing preferences and any rental barriers they have (e.g., employment, credit history, behavioral health, rental history). Help participants to develop strategies to overcome barriers to housing.

•Build trusting relationships with participants and coach them on housing search processes, including topics such as rental search, housing applications, unit viewings, move-in procedures, utilities set-up, maintaining positive property owner relations, and applying to permanent affordable housing.

•Communicate with participants regularly, in person and over the phone, to support them in their independent housing search, and to alert them to units that Hamilton Families finds that may suit their needs.

•Assist participants in viewing potential units, including offering driving support.

•Coordinate with colleagues on the property owner liaison team to initiate and maintain positive relationships with property owners and property management companies interested in renting to participants in the program.

•Help participants move into housing; work with colleagues to provide funds for move-in costs, support participants to understand and sign the lease agreement, and inspect the unit to ensure it will be safe and comfortable for the family.

•Maintain precise and accurate documentation of case management services, updating participant files and entries into Salesforce database; maintain participant confidentiality and HIPAA requirements.

•Provide weekly updates to referring and/or shelter case managers and participate in case conferencing with other social service providers as needed.

•Bilingual case management positions require providing all services described above to a caseload of participants who are predominantly monolingual in the language for which the bilingual premium applies, in addition to translating and/or interpreting verbal interactions, written materials, community meetings, workshops, events, and other information verbally and/or in writing as needed.

•Other duties as assigned.

Qualifications, Skills and Abilities

• A minimum of 2 years of experience in a relevant profession OR Bachelor’s degree from an accredited college or university (social work, psychology, or related field preferred)

• Commitment to Hamilton Families’ mission of ending family homelessness in the San Francisco Bay Area. Ideal candidates are familiar and committed to the principles and practices of housing first, participant-centered care, harm reduction, and participant confidentiality.

•Strong work ethic and ability to work independently. Ideal candidates are self-motivated, organized, clear communicators who are comfortable following program policies and processes and delivering high quality outcomes within urgent timeframes.

•Flexible and creative; open to creating and joining a culture of feedback and learning; ability to meet multiple deadlines and priorities with a positive attitude and problem-solving approach.

•Detail-oriented and demonstrated experience keeping thorough notes and records

•Excited about working on diverse teams and collaborating with colleagues and participants from many different backgrounds.

•Knowledge of community resources for families with very low incomes in the Bay Area and/or housing law a plus.

•Excellent written and verbal communication skills; proficiency in Microsoft Office (Word, PowerPoint, Outlook, Excel, etc.).

•Bilingual positions require verbal and written proficiency for which the bilingual premium applies, as demonstrated through agency-administered proficiency testing.

•Essential functions of the position may require use of a telephone, working at a standard computer terminal, and the ability to follow reasonable ergonomic recommendations, sit for long periods, stand, reach, bend, lift, and carry up to 40 pounds, and driving.

•Criminal background check, fingerprint imaging, and tuberculosis (TB) clearance required post-offer.

• Valid CADL and DMV report; able and willing to travel up to 50% of the time as required – personal form of transportation is not required.

Compensation and Benefits

Great benefits: Hamilton Families (HF) offers excellent medical, dental, and vision coverage, plus tax-advantaged Flexible Spending Arrangements for Health Care and Dependent Care. Employees also have the chance to earn up to $180 per calendar year for participating in various wellness activities and can participate in partnership discounts with various YMCA and 24-Hour Fitness locations. Additionally, HF offers tax-deductible commuter benefits that can be applied to public transit, parking, and ride sharing services like Lyft Line and Uber pool. 

Growth and leadership opportunities: The work at HF is designed for individuals to follow their passions and commitment to community. HF takes professional development seriously and offers coaching and training opportunities at every level. A role with the Stability team is great for an individual who is interested in exploring community based nonprofit work, social work, or mental health disciplines. We also offer a $1,000 tuition reimbursement to employees each year (after 12 months of employment) and offer dozens of internal and external trainings for staff at every level annually.

Time off: HF employees enjoy generous benefits including 11 paid holidays, 3 weeks of vacation and 2 weeks of sick time per year

Long-term benefits: HF offers an employer-matched 403(b) retirement plan, tuition reimbursement, and other great long-term benefits! 

Application Procedure

• To apply, please click the blue "APPLY" button above or below.

• Please attach your resume and a brief letter of interest.

• No faxes or phone calls.

• Hamilton Families is an Equal Opportunity Employer. Pursuant to the San Francisco Fair Chance Ordinance., we will consider for employment qualified applicants who arrest and conviction records.


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COMPENSATION $16.50/hour

PROGRAM Hamilton Transitional Housing

1631 Hayes Street, San Francisco, CA 94117 and/or

538 Holloway Avenue, San Francisco, CA 94112

REPORTS TO Residential Coordinator

WORK SCHEDULE Weekdays/Weekends – Various shifts available

STATUS On-Call

CLASSIFICATION Non-exempt

UNION REPRESENTATION NO

Hamilton Families

Our mission is to end family homelessness in the San Francisco Bay Area. Established in 1985, Hamilton Families is San Francisco's leading service provider to homeless families, with carefully designed programs to prevent homelessness, provide shelter and stability, return families to permanent housing and support the well-being of children experiencing homelessness. We currently operate these programs across four sites in San Francisco and Oakland. For more information, visit www.hamiltonfamilies.org.

Program and Position Overview

Hamilton Families Transitional Housing in the North of Panhandle neighborhood houses and supports 20 families at high risk for chronic homelessness for up to 18 months. Families receive intensive social services to identify and address factors contributing to their homelessness to enable them to return to stable, independent housing and economic self-sufficiency. The program provides case management, employment readiness activities, job retention support, intensive housing search support and substance abuse recovery support.

Our transitional housing location in the Ingleside neighborhood provides temporary housing to 3-5 families experiencing homelessness who have an open child welfare case and who are re-unifying with their children. Hamilton Families manages the building, and provides round-the clock staffing and light janitorial upkeep of the building, while a partner organization provides case management to the families.

The On-Call Residential Counselor may be called upon to cover regular staff shifts due to illness, vacations or unfilled vacancies. The On-Call Residential Counselor is primarily responsible for providing a safe and healthy environment and welcoming atmosphere for program participants. The ability to work several shifts per week is also strongly preferred. Applicants must be available to work during the holiday season.

Primary Duties and Responsibilities

• Report to work as arranged with supervisors to maintain shift coverage and primary supervision and support of participants.

• Responsible for reporting work availability on a weekly basis to the Residential Coordinator.

• Set and contribute to a safe, dignified, and orderly atmosphere by enforcing program rules, policies, and procedures, as well as through observing stated DHS grievance policy.

• Model and facilitate appropriate behavior for participants in terms of daily living skills, self-care, personal interaction, social relationships, and constructive time management.

• Ensure the safety of participants and staff by limiting facility access to participants, staff, and authorized visitors and service providers.

• Respond appropriately to emergencies, including contacting appropriate staff and interacting with police, fire, and medical personnel as needed.

• Effectively communicate necessary information to all supervisors, staff, and shifts as appropriate.

• Provide front desk and other reception duties in a professional and courteous manner, relay timely and accurate messages to participants and staff, and provide information upon request about available services.

• Conduct regular rounds of the interior and exterior of the facility and help ensure that health and safety standards are maintained throughout.

• Interact with participants to share information, provide supplies, and facilitate interventions as necessary; maintain appropriate professional boundaries with participants and staff; respond to participant requests in a professional and courteous manner; and maintain participant confidentiality.

• Bilingual positions require providing verbal and written program and other information as needed to participants who are predominantly monolingual in the language for which a bilingual premium applies.

• Complete and maintain required handwritten and computer-based records, files, correspondence, and statistics in a timely, clear, thorough, accurate, and legible manner. Required documentation may include, but is not limited to, conducting or assisting with intakes and reviewing program agreements and rules, shift log notes, bed rosters, maintenance requests, incident reports, late arrivals, sign-in sheets, shower and/or laundry schedules, and other documentation as directed by supervisors.

• Perform daily cleaning and kitchen duties as needed, including but not limited to assisting in preparing units for incoming families; cleaning and maintaining kitchen, dining, and community areas as needed; routine upkeep of the facility; and assisting in preparing and/or serving participant meals as needed.

• For overtime, provide varying shift coverage as needed and available.

• Complete additional, designated shift-specific and site-specific tasks as directed by supervisors.

• Attend and participate in staff meetings and trainings as required.

• Other duties as assigned.

Qualifications, Skills and Abilities

• High School Diploma or GED required.

• Must be available to work evening, overnight, and weekend shifts on a regular but unpredictable basis, as well as during the holiday season. Ability to keep a flexible work schedule is therefore essential.

• Must be available to work on short notice and to work overtime when required.

• Sensitivity to the needs of homeless families; able and willing to work with diverse staff and participants.

• Experience working in a residential facility providing support services and working with homeless families strongly preferred. Able to respond appropriately to emergencies including contacting appropriate staff and/or contacting and interacting with police, fire, and medical personnel as needed.

• Experience working with participants who have mental health related issues, substance abuse, domestic violence, and/or HIV/AIDS related issues strongly preferred; experience with Child Protective Service agencies, HIPAA requirements, and crisis intervention techniques preferred.

• Able to perform extensive charting, data entry and documentation.

• Excellent written and verbal communication skills.

• Proficient in Microsoft Office applications including Word, Excel, and Outlook, etc.

• CPR and First Aid certification required within first six months of hire.

• Essential job functions include using a telephone, working at a standard computer terminal; ability to follow reasonable ergonomic accommodations; sit and stand for long intervals; reach, bend, lift, and carry up to 40 pounds depending on position; and walk up and down stairs several times a day.

• Criminal background check, fingerprint imaging, TB (Tuberculosis) clearance, and documentation required post offer.

Application Procedure

• Apply via Hamilton Families’ ADP Applicant Portal Reply (please attach your résumé and a letter of interest.

• Include position title in the subject header of your email.

• No faxes or phone calls.

• Hamilton Families is an Equal Opportunity Employer.


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COMPENSATION $24.50/hour + $1.50/hour bilingual premium + Full Benefits

PROGRAM Housing Services | San Francisco

REPORTS TO Housing Stability Coordinator

WORK SCHEDULE Monday -Friday, 9:00am – 5:30pm

STATUS Full-Time

CLASSIFICATION Non-exempt

UNION REPRESENTATION YES – OPEIU, Local 29; initial fee + monthly dues

DRIVING REQUIRED Yes – Valid CADL and satisfactory driving record required

Hamilton Families

Our mission is to end family homelessness in the San Francisco Bay Area. Established in 1985, Hamilton Families is San Francisco's leading service provider to families experiencing homelessness, with carefully designed programs to prevent homelessness, provide shelter and stability, return families to permanent housing and support the well-being of children experiencing homelessness. We currently operate these programs across six sites in San Francisco and Oakland. For more information, visit www.hamiltonfamilies.org.

Program and Position Overview

The Housing Services program assists families to secure permanent housing through housing search assistance, move-in financial assistance, eviction prevention, rental subsidies, and home-based case management.

The Housing Stability Specialist is responsible for providing case management to families during their participation in the rental subsidy program that pulls from service models including Trauma Informed Care, Harm Reduction, Critical Time Intervention and Strength Based Case Management. The Housing Stability Specialist meets at least monthly with each family on their caseload and conducts regular home visits, to support the family to remain stably housed, achieve their income-related goals and connect to resources within the community. The specialist works together with the family to establish short and long term goals related to housing stability, makes referrals to appropriate resources and assists families to apply for affordable housing opportunities. The specialist is responsible for documenting all services provided, ensuring case notes are entered into the participant’s electronic record in real-time and collecting monthly program compliance documentation from each family. This position requires a California Driver License and clean driving record.

Primary Duties and Responsibilities

• Provide case management, including home-based case management, to a caseload of 16-20 families. This may include community-based referrals, housing and employment advocacy, implementation of service plans, educating participants about budgeting and financial management, domestic violence, mental health, and substance abuse support.

• Assess participants for strengths and barriers, including employment, behavioral health, criminal history, and substance use, and refer participants to appropriate resources.

• Assist families and individuals to establish and meet housing goals and identify appropriate steps towards achieving goals, including modifying goals as needed, and evaluation of progress. Coordinate and collaborate effectively with other service providers as needed to assist participants to reach their goals.

• Maintain precise and accurate documentation of case management services, including participant files and entries into participant databases.

• Coordinate with the Real Estate Department to maintain positive relationships with landlords and property management companies serving low income families. Represent and promote Hamilton Families network of housing, rental assistance, and eviction prevention services throughout the community. Represent Hamilton Families in community and collaborative meetings as needed.

• Promote values of self-sufficiency and empowerment throughout work with participants. Aid in the development of resource materials specific to neighborhoods/cities/counties where the families reside.

• Participate in planning and coordination of fun yearly events for families, including a Holiday Party and Back to School Picnic.

• Participate in various program meetings including case conference meetings and housing plan meetings in collaboration with other service providers.

• Maintain participant confidentiality and HIPAA requirements; maintain program standard of documentation of case management services; keep accurate records, files, correspondence, and statistics. Prepare reports and presentations as required. Reinforce and follow appropriate boundaries with participants.

• Work occasional evenings and weekends as needed for Hamilton Families programmatic activities.

• Bilingual case management positions require providing all services described above to a caseload of participants who are predominantly monolingual in the language for which the bilingual premium applies; sharing verbal and written program and other information as needed; translating verbal and written materials, community meetings, workshops, events, and other information verbally and/or in writing as needed.

• Other duties as assigned.

Qualifications, Skills and Abilities

• A minimum of 3 years of experience in a relevant profession OR a bachelor’s degree in social work, psychology, or a related field from an accredited college or university and a minimum of one year of experience providing support services to families and/or individuals in a human services setting, including one-year experience providing case management. Able and willing to work with diverse staff and participants.

• Experience working with extremely low-income families, youth, survivors of domestic violence, populations impacted by substance abuse, mental illness, and HIV/AIDS and other diverse communities; documenting participant services in paper files and online databases; and conducting outreach and presentations.

• Familiarity with and commitment to principles and practices of housing first, participant-centered care, harm reduction, and safeguarding participant confidentiality.

• Knowledge of community resources for families with very low incomes in the Bay Area, and knowledge and experience with housing laws is desirable.

• Excellent organizational skills and able to self-motivate; able to work under pressure, address multiple priorities and meet deadlines with a positive attitude and problem-solving approach.

• Excellent written and verbal communication skills; proficient in Microsoft Office (Word, PowerPoint, Outlook, Excel, etc.). Experience using Salesforce.com databases is desirable.

• Bilingual positions require verbal and written proficiency in English as well as the second language for which the bilingual premium applies, as demonstrated through agency-administered proficiency testing.

• Essential functions of the position may require use of a telephone, working at a standard computer terminal, and the ability to follow reasonable ergonomic recommendations, sit for long periods, stand, reach, bend, lift, and carry up to 40 pounds, and driving.

• Criminal background check, fingerprint imaging, and tuberculosis (TB) clearance required post-offer.

• Valid CADL and DMV report; able and willing to travel up to 50% of the time as required - personal form of transportation is not required.

Compensation and Benefits

Great benefits: Hamilton Families offers excellent medical, dental, and vision coverage, plus tax-advantaged Flexible Spending Arrangements for Health Care and Dependent Care. Employees also have the chance to earn up to $180 per calendar year for participating in various wellness activities and can participate in partnership discounts with various YMCA and 24 Hour Fitness locations. Additionally, HF offers tax deductible commuter benefits that can be applied to public transit, parking, bicycle maintenance, and ride sharing services like Lyft line and Uber pool.

Growth and leadership opportunities: The work at HF is designed for individuals to follow their passions and commitment to community. HF takes professional development seriously and offers coaching and training opportunities at every level. We also offer a $1,000 tuition reimbursement to employees each year (after 12 months of employment) and offer dozens of internal and external trainings for staff at every level annually.

Time off: HF employees take advantage of generous sick and vacation benefits including 11 paid holidays, 3 weeks of vacation and 2 weeks of sick time per year.

Long term benefits: HF offers an employer-matched 403(b) retirement plan, education reimbursement, and other great long-term benefits!

Application Procedure

• Please click the blue “APPLY” button above or below to submit an application.

• Please attach your resume and cover letter (applications without both documents will not be considered).

• No faxes or phone calls.

• Hamilton Families is an Equal Opportunity Employer. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 


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COMPENSATION $25.00/hr + Full Benefits

PROGRAM Real Estate | 1000 Broadway, Oakland CA, 94607

REPORTS TO Real Estate Coordinator

WORK SCHEDULE Monday-Friday, 9:00am – 5:30pm

STATUS Full-Time

CLASSIFICATION Non-exempt

UNION REPRESENTATION YES – OPEIU, Local 29; initial fee + monthly dues

Hamilton Families

Our core purpose is to empower families experiencing homelessness to stabilize and thrive. We provide emergency, transition and supportive services and connect families to permanent housing. Established in 1985, Hamilton Families currently operates these programs across four sites in San Francisco and Oakland. For more information, visit www.hamiltonfamilies.org.

Department and Position Overview

Hamilton Families’ Real Estate Department serves as the primary housing locator for Hamilton Families internal programs and external contracts. The department fosters relationships with landlords and property managers to ensure families secure housing, and remain stably housed. This includes market analysis to accommodate the needs of families, outreach to owners and property management companies, maintaining a database of housing units, vetting families during the application process, and providing support on repairs and mediation after families are housed. The Real Estate Department works closely with Hamilton Families’ Rapid Rehousing programs from start to finish of the Rapid Rehousing process. Each Real Estate Specialist is cross trained to perform all areas of work for the department, yet focuses primarily in one of the following areas:

• Unit acquisition – Marketing, landlord engagement

• Matching - Ensuring families are successfully paired with housing opportunities that meet their needs

• Inspection (HQS) – Ensuring all units are compliant with the US Department of Housing and Urban Development

• Transaction - Letter of intent, unit viewings, application review, vetting, and finalization of move-in

• Unit management - Repairs and mediation, facilitating a healthy landlord tenant relationship

Primary Duties and Responsibilities

• Market to and network with Bay Area owners, landlord groups and/or housing associations, present information about the program, build landlord partnerships.

• Collaborate with Hamilton Families case managers to support client housing placement and retention, including assisting participants and landlords with mediating and resolving conflicts in coordination with Case Managers.

• Record, track and disseminate information on identified available housing units.

• Make regular data entries and maintain housing resources database.

• Serve as an information resource by conducting research, assembling data, and performing special projects.

• Create and maintain resource guides on Bay Area housing market, local landlords, tenant rights, eviction prevention, financial advice and other topics to assist families in securing and maintaining housing.

• Prepare and deliver presentations about local housing markets to Hamilton Families staff, current and potential program participants and other service providers.

• Prepare and deliver orientations and tenant education workshops (i.e. how to do a housing search, how to be a good tenant, etc.) to participants as well as internal and external partners.

• Complete and maintain required electronic files, correspondence, and statistics in a timely, clear and thorough, and accurate manner. Prepare reports and presentations as required.

• Other duties as assigned.

Qualifications, Skills and Abilities

• Bachelor’s degree from an accredited college or university and/or a minimum of three years professional experience in a relevant position preferred.

• Real Estate experience/license preferred.

• Minimum of three years of experience working with homeless, diverse or other vulnerable populations preferred.

• Demonstrated ability to exercise appropriate authority when needed, sound judgment; ability to uphold program and personnel policies and procedures and to support staff in doing so.

• Ability to coordinate, implement, assist, supervise and evaluate program activities and diverse staff.

• Ability to establish and maintain effective working relationships with a variety of individuals and groups.

• Knowledge of rental housing market and housing industry in the Bay Area and surrounding counties.

• Highly organized; ability to work independently and as a member of a team.

• Excellent written and verbal communication skills; proficient in Microsoft Office (Word, PowerPoint, Outlook, Excel, etc.). Able to make regular entries and maintain a CRM client database.

• Strong interpersonal skills and oral presentation skills.

• Bilingual candidates preferred.

• Valid CADL, satisfactory driving record, and proof of insurance.

• Able and willing to travel locally as needed.

• Criminal background check, fingerprint imaging, and tuberculosis (TB) clearance required post-offer.

• Essential job functions include using a telephone, working at a standard computer terminal, ability to follow reasonable ergonomic accommodations, sit and stand for long intervals, reach, bend, lift and carry up to 40 pounds. 

Compensation and Benefits

Great benefits: Hamilton Families (HF) offers excellent medical, dental, and vision coverage, plus tax-advantaged Flexible Spending Arrangements for Health Care and Dependent Care. Employees also have the chance to earn up to $180 per calendar year for participating in various wellness activities and can participate in partnership discounts with various YMCA and 24-Hour Fitness locations. Additionally, HF offers tax-deductible commuter benefits that can be applied to public transit, parking, and ride sharing services like Lyft Line and Uber pool.

Growth and leadership opportunities: The work at HF is designed for individuals to follow their passions and commitment to community. HF takes professional development seriously and offers coaching and training opportunities at every level. A role with the Stability team is great for an individual who is interested in exploring community based nonprofit work, social work, or mental health disciplines. We also offer a $1,000 tuition reimbursement to employees each year (after 12 months of employment) and offer dozens of internal and external trainings for staff at every level annually.

Time off: HF employees enjoy generous benefits including 11 paid holidays, 3 weeks of vacation and 2 weeks of sick time per year.

Long-term Benefits: HF offers an employer-matched 403(b) retirement plan, tuition reimbursement, and other great long-term benefits! 

Application Procedure

• Apply via Hamilton Families’ ADP Applicant Portal (please attach your résumé and a letter of interest)

• No faxes or phone calls.

• Hamilton Families is an Equal Opportunity Employer. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.


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COMPENSATION $19/hour+ Full Benefits

PROGRAM Hamilton Shelter Program | 260 Golden Gate Avenue, San Francisco, CA 94102

REPORTS TO Shelter Manager

WORK SCHEDULE Monday through Wednesday 3:30 pm- 12:00 am AND Saturday and Sunday 7:30 am to 4:00 pm

STATUS Full-Time

CLASSIFICATION Non-exempt

UNION REPRESENTATION YES – OPEIU, Local 29; initial fee + monthly dues

Program and Position Overview

Hamilton Families Shelter Program in the Tenderloin provides a safe place to sleep, three meals a day and critical social services to 50 families a night (about 150 individuals) for up to six months. The program provides emergency beds for families in immediate crisis and private rooms for families on the city’s shelter waitlist. Participants receive comprehensive support services that include case management with referrals and linkages to community services and benefits, employment and life skills training, access to basic health services, children’s services, three meals a day, and innovative and direct assistance in securing permanent housing.

The Residential Counselor is primarily responsible for providing a safe and healthful environment, and welcoming atmosphere for program participants.

Primary Duties and Responsibilities

• Maintain shift coverage and primary supervision and support of participants.

• Set and contribute to a safe, dignified, and orderly atmosphere by enforcing program rules, policies, and

procedures in accordance with San Francisco’s Shelter Grievance Policy.

• Model and facilitate appropriate behavior for participants in terms of daily living skills, self-care, personal interaction, social relationships, and constructive time management.

• Ensure the safety of participants and staff by limiting facility access to participants, staff, and authorized visitors and service providers.

• Respond appropriately to emergencies, including contacting appropriate staff and interacting with police, fire, and medical personnel as needed.

• Effectively communicate necessary information to all supervisors, staff, and shifts as appropriate.

• Provide front desk and other reception duties in a professional and courteous manner, relay timely and accurate messages to participants and staff, and provide information upon request about available services.

• Conduct regular rounds of the interior and exterior of the facility and help ensure that health and safety standards are maintained throughout.

• Interact with participants to share information, provide supplies, and facilitate interventions as necessary; maintain appropriate professional boundaries with participants and staff; respond to participant requests in a professional and courteous manner; and maintain participant confidentiality.

• Bilingual positions require providing verbal and written program and other information as needed to participants who are predominantly monolingual in the language for which a bilingual premium applies.

• Complete and maintain required handwritten and computer-based records, files, correspondence, and statistics in a timely, clear, thorough, accurate, and legible manner. Required documentation may include, but is not limited to, conducting or assisting with intakes and reviewing program agreements and rules, shift log notes, bed rosters, maintenance requests, incident reports, late arrivals, sign-in sheets, shower and/or laundry schedules, and other documentation as directed by supervisors.

• Perform daily cleaning and kitchen duties as needed, including but not limited to assisting in preparing units for incoming families; cleaning and maintaining kitchen, dining, and community areas as needed; routine upkeep of the facility; and assisting in preparing and/or serving participant meals as needed.

• For overtime, provide varying shift coverage as needed and available.

• Complete additional, designated shift-specific and site-specific tasks as directed by supervisors.

• Attend and participate in staff meetings and trainings as required.

• This position is represented by OPEIU, Union Local 29.

• Other duties as assigned.

Qualifications, Skills and Abilities

• High School Diploma or GED required; Bachelor’s degree in social work or related field of study preferred.

• Sensitivity to the needs of homeless families; able and willing to work with diverse staff and participants.

• Experience working in a residential facility providing support services and working with homeless families strongly preferred. Able to respond appropriately to emergencies including contacting appropriate staff and/or contacting and interacting with police, fire, and medical personnel as needed.

• Experience working with participants who have mental health related issues, substance abuse, domestic violence, and/or HIV/AIDS related issues strongly preferred; experience with Child Protective Service agencies, HIPAA requirements, and crisis intervention techniques preferred.

• Able to perform extensive charting, data entry and documentation.

• Excellent written and verbal communication skills.

• Proficient in Microsoft Office applications including Word, Excel, and Outlook, etc.

• CPR and First Aid certification required within first six months of hire.

• Essential job functions include using a telephone, working at a standard computer terminal; ability to follow reasonable ergonomic accommodations; sit and stand for long intervals; reach, bend, lift, and carry up to 40 pounds depending on position; and walk up and down stairs several times a day.

• Criminal background check, fingerprint imaging, TB (Tuberculosis) clearance, and documentation required post offer.

Compensation and Benefits

Great benefits: Hamilton Families (HF) offers excellent medical, dental, and vision coverage, plus tax-advantaged Flexible Spending Arrangements for Health Care and Dependent Care. Employees also have the chance to earn up to $180 per calendar year for participating in various wellness activities and can participate in partnership discounts with various YMCA and 24-Hour Fitness locations. Additionally, HF offers tax-deductible commuter benefits that can be applied to public transit, parking, and ride sharing services like Lyft Line and Uber pool.

Growth and leadership opportunities: The work at HF is designed for individuals to follow their passions and commitment to community. HF takes professional development seriously and offers coaching and training opportunities at every level. A role with the Stability team is great for an individual who is interested in exploring community based nonprofit work, social work, or mental health disciplines. We also offer a $1,000 tuition reimbursement to employees each year (after 12 months of employment) and offer dozens of internal and external trainings for staff at every level annually.

Time off: HF employees enjoy generous benefits including 11 paid holidays, 3 weeks of vacation and 2 weeks of sick time per year.

Long-term benefits: HF offers an employer-matched 403(b) retirement plan, tuition reimbursement, and other great long-term benefits!

Application Procedure

• Apply via Hamilton Families’ ADP Applicant Portal (please attach your résumé and a letter of interest)

• No faxes or phone calls.

• Hamilton Families is an Equal Opportunity Employer. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.


See full job description

 Bay Area Rescue Mission has two open positions for a Resident Assistant (RA). Both positions are part-time, approximately 22 – 28 hours per week. The RA position is working with our male guests within Men’s Services/Ministries. The RA position ensures the safety and well-being of our guests and residents and is one of relational ministry, interacting with our shelter guests and program residents to offer biblical encouragement, hope, support and accountability. The right candidate will have a heart for ministry with those who currently struggle with brokenness, and the ability to compassionately but firmly come alongside, offering hope and life transformation through Jesus Christ. Must be a grounded Christian, team player, have a teachable spirit, have good organizational skills, be computer literate and good written and interpersonal communication skills.

The Bay Area Rescue Mission (BARM) is a non-denominational Christian ministry located in the heart of Richmond, CA. The right candidate will meet our Qualifications For Employment and Statement of Faith, which are available for viewing at http://bit.ly/BARMjobs along with the full job description for the position. Qualified and interested applicants should submit their resume and salary requirements to AngieC@BayAreaRescue.org


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COMPENSATION $24.50/hr + $1.50 Bilingual Premium+ Full Benefits

PROGRAM Hamilton Shelter Program | 260 Golden Gate Avenue, San Francisco, CA 94102

REPORTS TO Family Services Manager

WORK SCHEDULE Friday 11:30 am – 8:00 pm AND Saturday – Sunday 9:00 am- 5:30 pm

STATUS Part-Time; Temporary

CLASSIFICATION Non-exempt

Hamilton Families

Our mission is to end family homelessness in the San Francisco Bay Area. Established in 1985, Hamilton Families is San Francisco's leading service provider to homeless families, with carefully designed programs to prevent homelessness, provide shelter and stability, return families to permanent housing and support the well-being of children experiencing homelessness. We currently operate these programs across four sites in San Francisco and Oakland. For more information, visit www.hamiltonfamilies.org.

Program Overview

Hamilton Families Shelter Program in the Tenderloin provides a safe place to sleep, three meals a day and critical social services to 50 families a night (about 150 individuals) for up to six months. The program provides emergency beds for families in immediate crisis and private rooms for families on the city’s shelter waitlist. Participants receive comprehensive support services that include case management with referrals and linkages to community services and benefits, employment and life skills training, access to basic health services, children’s services, three meals a day, and innovative and direct assistance in securing permanent housing.

The Case Manager provides families with case management and support to assist them with gaining stability and obtaining permanent housing.

Primary Duties and Responsibilities

• Provide case management services to approximately 12 families experiencing homelessness. Case management services may include but are not limited to intake, assessment, development and implementation of service plans, referrals to community-based resources, housing and employment advocacy, designing and facilitating participant group workshops, advocacy and support for issues relating to mental and physical health and disabilities, domestic violence, substance abuse recovery, family reunification, child welfare advocacy, life skills training, and crisis intervention.

• Participate in family intake and orientation to the program. Develop, implement and document family action plans with participants that identify and address their needs including but not limited to housing options, recovery issues, children’s needs, and short-term goals. Identify, network with, and refer participants to community-based services as appropriate.

• Follow and reinforce program policies, eligibility requirements, and expectations for families to participate in the program.

• Communicate and collaborate with other case managers, supervisors, program staff, and community partners and service providers to provide optimal support to families.

• Complete and maintain required handwritten and computer-based records, files, correspondence, and statistics in a timely, clear and thorough, accurate, and legible manner. Compile, complete and submit required reports and information documenting services provided to participants, and data related to program service and outcome objectives. Review and present progress of each family in weekly case conferences. Prepare reports and presentations as required.

• Attend and participate in scheduled case review meetings, staff meetings, and trainings; and represent HF in the community as needed.

• Comply with regulatory agency requirements, agency and program policies and procedures. Case Managers in residential programs may also be required to attend hearings and arbitrations in accordance with the City’s Shelter Grievance Procedure.

• Promote values of self-sufficiency and empowerment throughout work with participants.

• Promote and facilitate active participation by participants in program services.

• Complete additional, designated shift-specific and site-specific tasks.

• Must be available to work Monday-Friday and some evening hours.

• Perform extensive charting, data entry and documentation.

• Other duties as assigned.

Qualifications, Skills and Abilities

• A minimum of 3 years of experience performing case management duties or providing support services in a health or human services field OR Bachelor’s degree in social work, psychology, or related field from an accredited college or university and a minimum of 1 year of experience providing support services or case management to families and/or individuals in a human services setting. Able and willing to work with diverse staff and participants.

• Experience in a crisis setting and able to respond appropriately to emergencies including contacting appropriate staff and/or contacting and interacting with police, fire, and medical personnel as needed.

• Experience providing support services to participants with mental health related issues, substance abuse, domestic violence, HIV/AIDS related issues, Child Protective Service agencies, HIPAA and crisis intervention techniques.

• Demonstrated knowledge of issues facing program participants (e.g. substance use, mental health, domestic violence, resources for undocumented individuals, workplace reintegration, etc.).

• Excellent written and verbal communication skills; proficient in Microsoft Office (Word, PowerPoint, Outlook, Excel, etc.). Able to make regular entries into a web-based participant database. Must be available for occasional evening hours as work schedule includes some evenings.

• Bilingual positions require providing verbal and written program and other information as needed to participants

who are predominantly monolingual in the language for which a bilingual premium applies.

• Essential job functions require using a telephone, working at a standard computer terminal, ability to follow reasonable ergonomic accommodations, sit for long intervals, walk, stand, reach, bend, lift and carry up to 20 pounds.

• Criminal background check, fingerprint imaging, TB (Tuberculosis) clearance, and documentation required post offer.

Compensation and Benefits

Great benefits: Hamilton Families (HF) offers excellent medical, dental, and vision coverage, plus tax-advantaged Flexible Spending Arrangements for Health Care and Dependent Care. Employees also have the chance to earn up to $180 per calendar year for participating in various wellness activities and can participate in partnership discounts with various YMCA and 24 Hour Fitness locations. Additionally, HF offers tax-deductible commuter benefits that can be applied to public transit, parking, and ride sharing services like Lyft Line and Uber pool.

Growth and leadership opportunities: The work at HF is designed for individuals to follow their passions and commitment to community. HF takes professional development seriously and offers coaching and training opportunities at every level. We also offer a $1,000 tuition reimbursement to employees each year (after 12 months of employment) and offer dozens of internal and external trainings for staff at every level annually.

Time off: HF employees enjoy generous benefits including 11 paid holidays, 3 weeks of vacation and 2 weeks of sick time per year.

Long-term benefits: HF offers an employer-matched 403(b) retirement plan, tuition reimbursement, and other great long-term benefits!

Application Procedure

• Please click the “Apply” button above or below to apply via Hamilton Families’ ADP Career Center.

• Attach your résumé AND a brief letter of interest.

• No faxes or phone calls.

• Hamilton Families is an Equal Opportunity Employer. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 


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Job Description


 


ESSENTIAL FUNCTIONS :



  • Provide support to employees by interpreting and administering Human Resource policies and procedures in order to solve problems, increase employee productivity and promote morale.

  • Provide support and consultation to managers on employee relation issues.

  • Update and implement personnel policies and procedures to insure compliance with law and Clausen House practices at least annual and whenever warranted

  • Conduct new hire orientation

  • Administer benefit plans, manage open enrollment and answer benefit inquiries. Research competitive benefit plans.

  • Insure that recruitment and termination procedures are followed and evaluations are completed on time and followed.

  • Maintain current employee information in all HR systems.

  • Track and maintain all required employee trainings (residential ARM training tracking)

  • Oversee the tracking and communication of all performance evaluations.

  • Arrange and provide annual agency HR trainings (Supervisory harassment trainings and others).

  • Arrange agency First Aid/CPR trainings

  • Ensure completion of updated LIC 500 forms and Residential program associations through CCL.

  • Provide supporting documentation for annual audit.

  • Coordinate company sponsored employee events and recognition as requested.

  • Review payroll documents for accuracy and compliance with company policy and labor law.

  • Manage workers compensation claims process, disability and unemployment claims.

  • Record all incoming revenue

  • Serve as back up payroll processor when needed

  • Serve on Clausen House Management team, diversity, safety and other committees as requested.


Company Description

Clausen House is an Oakland based non-profit whose mission is to create opportunities for adults with developmental disabilities to gain competency, develop relationships and join the community with increasing command over their own lives.

We provide a range of programs for more than 180 adults by providing residential services, independent and supported living, supported employment, adult education and recreational programs. We celebrate the diversity of the bay area and work towards reflecting this diversity throughout our organization.


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COMPENSATION $54,000-$57,200 + Full Benefits

PROGRAM Housing Services| Oakland, CA

REPORTS TO Housing Stability Director

WORK SCHEDULE Monday-Friday, 9:00am – 5:30pm

STATUS Full-Time

CLASSIFICATION Exempt

DRIVING REQUIRED Yes – Valid CADL and satisfactory driving record required

Hamilton Families

Our mission is to end family homelessness in the San Francisco Bay Area. Established in 1985, Hamilton Families is San Francisco's leading service provider to homeless families, with carefully designed programs to prevent homelessness, provide shelter and stability, return families to permanent housing and support the well-being of children experiencing homelessness. We currently operate these programs across four sites in San Francisco and Oakland. For more information, visit www.hamiltonfamilies.org.

Program and Position Overview

Hamilton Families (HF) is dedicated to ending family homelessness in the San Francisco Bay Area. The Housing Services program assists families to secure permanent housing through housing search assistance, move-in financial assistance, eviction prevention, medium-term rent subsidies, and home-based case management to help families move toward self-sufficiency.

The Housing Stability Coordinator provides hands-on support, guidance and training for Housing Stability Specialists. Supports staff to deliver high quality services that assist families in achieving economic and housing stability. The Coordinator directly supervises Housing Stability Specialists, oversees participant program activities, provides new hire and ongoing training for the team, and ensures program compliance with service goals and objectives. The Coordinator ensures close coordination among the various departments of the program: assessment & prevention, housing connection, housing resources and housing stability. The Coordinator carries a caseload of families as needed.

Primary Duties and Responsibilities

• In coordination with the Housing Stability Director, oversee and ensure the on-going development and daily operation of one of the departments (Assessment & Prevention; Housing Connection; Housing Stability) within the program. Assist in the creation and implementation of new and innovative programming and support services to meet the ongoing and emerging needs of families who are homeless and at-risk of homelessness. Work closely with the HSD on various organizational activities and special projects.

• Directly supervise case management staff. Supervision includes, but is not limited to, conducting regular supervision meetings; maintaining and submitting employee records; conducting performance reviews; ensuring staff are accountable for meeting minimum performance goals; mentoring and coaching case management staff.

• Lead recruitment, hiring and training efforts of case management staff within the department, in a manner consistent with HF personnel policies and procedures. Develop and conduct new-hire and ongoing training for case management staff based on program needs.

• Carry a caseload of families as necessary.

• Provide appropriate solutions to challenging participant/service issues and simultaneously provide the logic to staff so that they can learn from the situation and handle similar situations appropriately in the future.

• Oversee the design of individual assessments and service plans, ensuring they are consistent with organizational and programmatic objectives and goals.

• Maintain positive participant relations. Develop a work environment focused on customer service, diversity, respect and dignity. Provide staff with leadership and guidance directed at providing the participants with a positive experience.

• Produce and submit reports and information documenting services and progress towards service objectives and goals. Conduct database and participant hard file audits, providing quality assurance oversight. Ensure the program maintains accurate records, files, correspondence and data collection and responds to inquiries and requests for information.

• Facilitate regular case review, exit planning and program coordination meetings. Attend other program, organizational and outside community meetings as assigned. Represent and act as a liaison for the program to funders, other community organizations, volunteers, and donors as needed.

• Oversee and ensure the program maintains accurate records, files, correspondence and data collection. Assists Program Director in developing and revising policies and procedures, operations manuals and emergency procedures.

• Assist in developing ongoing expertise in delivering culturally competent services to a diverse population. Maintain and promote the cooperative, harmonious, teamwork environment HF strives to foster within the workplace.

• In the absence of the HSD, the Coordinator will oversee and ensure the on-going daily operation of all department activities.

• Other duties as assigned.

Qualifications, Skills and Abilities

• Minimum two years professional experience in a relevant social welfare position, one year of which may include management and supervision of program staff and/or operations; demonstrated ability to exercise appropriate authority and sound judgment when needed.

• Ability to uphold program and personnel policies and procedures and to support staff in doing so.

• Ability to coordinate, implement, assist in, supervise and evaluate program activities and diverse staff.

• Ability to establish and maintain effective working relationships with a variety of individuals and groups.

• Bachelor’s Degree from an accredited college or university in social work, psychology, a public health field, and/or in a management field such as public, or non-profit administration preferred but not required.

• Familiarity with the principles, practices and techniques of local, state, and federal contract management; contract negotiation, monitoring and evaluation; and supervision.

• Minimum three years’ experience working with homeless populations; Demonstrated understanding of the social and interpersonal dynamics of poverty and homelessness; Experience working with mental health related issues, substance abuse, domestic violence, HIV/AIDS related issues, etc.

• Knowledge of community resources in the Bay Area; Broad understanding of social service system, with particular emphasis on housing assistance and services for families and children.

• Knowledge of Housing First and Harm Reduction philosophies in working with homeless and at-risk populations

• Must possess the ability to manage multiple projects with demanding deadlines, superior organizational abilities, and the demonstrated ability to maintain a quality work place in a fast paced and changing environment; Ability to plan and implement innovative programs.

• Highly organized; ability to work independently as well as a member of a team.

• Excellent written and verbal communication skills; proficient in Microsoft Office (Word, PowerPoint, Outlook, Excel, etc.). Able to make regular entries, run reports and maintain a client Salesforce database.

• Good meeting facilitation skills.

• Bilingual English/Spanish language capacity desired

• A valid CADL, clean driving record, and proof of insurance; able and willing to travel locally as needed.

• Essential job functions include using a telephone, working at a standard computer terminal; ability to follow reasonable ergonomic accommodations; sit and stand for long intervals; reach, bend, lift, and carry up to 40 pounds depending on position; and walk up and down stairs several times a day.

• Criminal background check, fingerprint imaging, TB (Tuberculosis) clearance, and documentation required post offer.

Compensation and Benefits

Great benefits: Hamilton Families (HF) offers excellent medical, dental, and vision coverage, plus tax-advantaged Flexible Spending Arrangements for Health Care and Dependent Care. Employees also have the chance to earn up to $180 per calendar year for participating in various wellness activities and can participate in partnership discounts with various YMCA and 24-Hour Fitness locations. Additionally, HF offers tax-deductible commuter benefits that can be applied to public transit, parking, and ride sharing services like Lyft Line and Uber pool.

Growth and leadership opportunities: The work at HF is designed for individuals to follow their passions and commitment to community. HF takes professional development seriously and offers coaching and training opportunities at every level. A role with the Stability team is great for an individual who is interested in exploring community based nonprofit work, social work, or mental health disciplines. We also offer a $1,000 tuition reimbursement to employees each year (after 12 months of employment) and offer dozens of internal and external trainings for staff at every level annually.

Time off: HF employees enjoy generous benefits including 11 paid holidays, 3 weeks of vacation and 2 weeks of sick time per year.

Long-term benefits: HF offers an employer-matched 403(b) retirement plan, tuition reimbursement, and other great long-term benefits!

Application Procedure

• To apply, please click the blue "APPLY" button above or below.

• Please attach your resume and a brief letter of interest.

• No faxes or phone calls.

• Hamilton Families is an Equal Opportunity Employer. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.


See full job description

COMPENSATION $22.00/hour + $1.50/hour bilingual premium+ Full Benefits

PROGRAM Housing Solutions | Oakland, CA

REPORTS TO Housing Stability Coordinator

WORK SCHEDULE Monday, Tuesday, Thursday, Friday, 9:00am – 5:30pm; Wednesday, 10:00 am – 6:30pm

STATUS Full-Time

CLASSIFICATION Non-exempt

UNION REPRESENTATION YES – OPEIU, Local 29; initial fee + monthly dues

DRIVING REQUIRED Yes – Valid CADL and satisfactory driving record required

Hamilton Families

Our mission is to end family homelessness in the San Francisco Bay Area. Established in 1985, Hamilton Families is San Francisco's leading service provider to homeless families, with carefully designed programs to prevent homelessness, provide shelter and stability, return families to permanent housing and support the well-being of children experiencing homelessness. We currently operate these programs across four sites in San Francisco and Oakland. For more information, visit www.hamiltonfamilies.org.

Program and Position Overview

The Housing Solutions program assists families to secure permanent housing through housing search assistance, move-in financial assistance, eviction prevention and median-term shallow rent subsidies, and home-based case management.

The Housing Stability Specialist is responsible for providing case management to families during their participation in the rental subsidy program that pulls from service models including Trauma Informed Care, Harm Reduction, Critical Time Intervention and Strength Based Case Management. The Housing Stability Specialist meets at least monthly with each family on their caseload and conducts regular home visits, to support the family to remain stably housed, achieve their income-related goals and connect to resources within the community. The specialist works together with the family to establish short and longer term goals related to housing stability, makes referrals to appropriate services and assists families to apply for affordable housing opportunities. The specialist is responsible for documenting all services provided, ensuring case notes are entered into the client’s electronic record in real-time and collecting monthly program compliance documentation from each family. This position requires a California Driver License and clean driving record.

Primary Duties and Responsibilities

• Provide case management, including home-based case management, to a caseload of 18-20 families. Provide home visits, in-office meetings, housing/tenant counseling, housing connection and community resource referrals for clients. Case management services may include but are not limited to intake, assessment, development and implementation of service plans, referrals to community-based resources, housing and employment advocacy, designing and facilitating client group workshops, advocacy and support for issues relating to mental and physical health and disabilities, domestic violence, substance abuse recovery, family reunification, child welfare advocacy, life skills training, and crisis intervention.

• Assess clients for strengths and barriers, including employment, behavioral health, criminal history, and substance use, and refer households to appropriate levels of housing and rental assistance. Ensure resources are used by eligible households who are homeless or at risk of homelessness.

• Assist families and individuals to establish and meet housing goals and identify appropriate steps towards achieving goals, including modifying goals as needed, and evaluation of progress. Coordinate and collaborate effectively with other service providers as needed to assist clients to reach their goals.

• Maintain precise and accurate documentation of case management services, including client files and entries into client databases.

• Educate clients about budgeting and financial management practices, including support with taxes and local/federal Earned Income Tax Credit, banking and credit repair.

• Coordinate with Real Estate Department to maintain positive relationships with landlords and property management companies serving low income families. Represent and promote Housing Solutions network of housing, rental assistance, and eviction prevention services throughout the community. Represent Hamilton Families in community and collaborative meetings as needed.

• Promote values of self-sufficiency and empowerment throughout work with clients. Aid in the development of resource materials specific to neighborhoods/cities/counties where the families reside.

• Participate in planning and coordination of fun yearly events for families, including a Holiday Party and Back to School Picnic.

• Participate in various program meetings including case conference meetings and housing plan meetings in collaboration with other service providers.

• Maintain client confidentiality and HIPAA requirements; maintain program standard of documentation of case management services; keep accurate records, files, correspondence, and statistics. Prepare reports and presentations as required. Reinforce and follow appropriate boundaries with clients.

• Work occasional evenings and weekends as needed for Housing Solutions programmatic activities.

• Bilingual case management positions require providing all services described above to a caseload of clients who are predominantly monolingual in the language for which the bilingual premium applies; sharing verbal and written program and other information as needed; translating verbal and written materials, community meetings, workshops, events, and other information verbally and/or in writing as needed.

• Other duties as assigned.

Qualifications, Skills and Abilities

• A minimum of 3 years of experience performing case management duties in a health or human services field OR a Bachelor’s degree in social work, psychology, or related field from an accredited college or university and a minimum of one year of experience providing support services to families and/or individuals in a human services setting, including one year experience providing case management. Able and willing to work with diverse staff and clients.

• Experience working with extremely low income families, youth, survivors of domestic violence, populations impacted by substance abuse, mental illness, and HIV/AIDS and other diverse communities; documenting client services in paper files and online databases; and conducting outreach and presentations.

• Familiarity with and commitment to principles and practices of housing first, client-centered care, harm reduction, and safeguarding client confidentiality.

• Knowledge of community resources for families with very low incomes in the Bay Area, and knowledge and experience with housing laws a plus.

• Excellent organizational skills and able to self-motivate; able to work under pressure, address multiple priorities and meet deadlines with a positive attitude and problem-solving approach.

• Excellent written and verbal communication skills; proficient in Microsoft Office (Word, PowerPoint, Outlook, Excel, etc.). Experience using Salesforce.com databases a plus;

• Bilingual positions require verbal and written proficiency in English as well as the second language for which the bilingual premium applies, as demonstrated through agency-administered proficiency testing.

• Essential functions of the position may require use of a telephone, working at a standard computer terminal, and the ability to follow reasonable ergonomic recommendations, sit for long periods, stand, reach, bend, lift, and carry up to 40 pounds, and driving.

• Criminal background check, fingerprint imaging, and tuberculosis (TB) clearance required post-offer.

• Valid CADL and DMV report; able and willing to travel locally as needed required.

Compensation and Benefits

Great benefits: We offer excellent medical, dental, and vision coverage, plus tax-advantaged Flexible Spending Arrangements for Health Care and Dependent Care. Employees also have the chance to earn up to $180 per calendar year for participating in various wellness activities and can participate in partnership discounts with various YMCA locations. Additionally, HF offers tax deductible commuter benefits that can be applied to public transit, parking, bicycle maintenance, and ride sharing services like Uber pool.

Growth and leadership opportunities: The work at HF is designed for individuals to follow their passions and commitment to community. HF takes professional development seriously and offers coaching and training opportunities at every level. We also offer a $1,000 educational stipend to employees each year and offer dozens of internal and external trainings for staff at every level annually.

Time off: HF employees take advantage of generous sick and vacation benefits including 11 paid holidays, 3 weeks of vacation and 2 weeks of sick time per year.

Long term benefits: HF offers an employer-matched 403(b) retirement plan, education reimbursement, and other great long term benefits!

Application Procedure

• Please click the blue “APPLY” button above or below to submit an application.

• Please attach your résumé and a letter of interest (applications without both documents will not be considered).

• No faxes or phone calls.

• Hamilton Families is an Equal Opportunity Employer. 


See full job description
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