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Jobs near Napa, CA “All Jobs” Napa, CA

Job Description


 


Good Day Café is Hiring!


We are looking for experienced customer service oriented individuals that will exhibit and represent the Good Day Café brand.


If you love working with people and serving others, we would love for you to join our team.


We are small family owned restaurant with an amazing staff and wonderful customers.


We are a local favorite restaurant in Vallejo with positive reviews in Yelp and Google.


Host Responsibilities:



  • Warmly and graciously greets all guests upon arrival

  • When possible, open the front door for guests entering or leaving the restaurant

  • When immediate seating is limited, records guest names and number of people in party and manage guestlist

  • Call out name and number of party when tables become available

  • Provide guests with estimated waiting time, always maintaining a professional, courteous attitude when confronted with hostile, impatient or irate guests

  • Accommodate special seating requests for guests whenever possible

  • Seat guests based on guest preferences and balancing of customer flow in service stations

  • Upon seating, offer guests a menu, tell customer specials, and inform them of their server’s name. Inspect table for proper presentation and completeness

  • Relay messages to servers and bus-persons as needed

  • Maintain supplies at the host stand

  • Help with setting tables as needed

  • Clean menus of food and stains

  • Clean High Chairs

  • Clean Windows

  • Thanks guests as they leave and invite them to return. Relay guest comments or suggestions to the manager on duty.

  • Perform other duties as assigned by the manager on duty


Company Description

The Good Day Café located in downtown Vallejo.
We are small family owned restaurant with an amazing staff and wonderful customers.
We are a local favorite restaurant in Vallejo with positive reviews in Yelp and Google.
We specialize in American Breakfast and Brunch
Come join our team and apply in-person at the restaurant or submit you resume through Zip Recruiter
We are open 7 days a week for breakfast and lunch (7am-3pm).


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Job Description



• Coordinate online bookings, troubleshoot visitation or guest issues, send email confirmations, track online guest payments.
• Warmly greet incoming guests and respond to any questions they have regarding local restaurants and wineries. Anticipate and address the needs of guests on an ongoing basis.
• Answer phone calls to the reservations line and maintain bookings via reservation system.
• Work closely with Hospitality Trade Reservations team to ensure two calendaring systems do not overbook space and staff.
• Organize guest visit requests to maintain an efficient seating flow process.
• Seat guests in real-time; ensuring equitable workload of TL Associates while ensuring guest satisfaction.
• Process customer transactions including shipping orders on a retail POS system using a stationary register or tablet. Ensure all shipping orders are within compliance.
• Assist guests with transporting purchases to their vehicle or arrange for pick-up, shipment or delivery.
• Work as part of TL team, delivering wine club sign-ups, revenue and operating profit to plan.
• Support guest data capture as requested.
• Executes daily reporting on guest visitation and financials as required.
• Act as a guest resource, providing knowledge about our wines, winery, history and property in an open and friendly manner with the goal of helping customers develop enthusiasm and appreciation of our wines.
• Follow safe operating procedures, supports safety programs and policies to safeguard personal safety, company property, environmental and team member’s safety
• All other duties as assigned.


Schedule: Thursday- Monday


40 hours a week


Company Description

Looking for a new career, or a change from your current work environment?

The Fountain Group gives you access to more opportunities in your area of expertise and allows you to gain advice and skills training that will help you advance in your chosen career field


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