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Hosts will be responsible for initiating the first point of contact with our guests and setting the tone of the restaurant.
Hosts will be expected to assist guests with making, confirming and cancelling reservations along with documenting
any special requests. They will be responsible for welcoming guests into the restaurant with a professional, friendly,
courteous and helpful demeanor. They are expected to seat guests at the proper table and time, display a sense of
urgency and answer any questions or concerns from a guest. After completing a comprehensive training program,
hosts will be expected to execute proper phone, greeting and seating etiquette. To be successful in this position,
hosts must be hospitable and approachable toward the guests at all times, work well in a team environment,
demonstrate strong communication skills, and have excellent attention to detail. Previous customer service
experience is preferred.

Tupelo Honey seeks a Host to ensure guest satisfaction from the first point of contact to the final invitation to join us again. It’s simple: work hard, deliver results, and watch your career flourish!

Benefits include:
•Industry-leading compensation.
•Best-in-class employee and family health care
•Tenure-based employment incentives
•Life, Dental, and Disability benefit options
•Work-life balance with options for vacation and sick time
•Fast-growth company with advancement opportunities 

ESSENTIAL DUTIES AND PRIMARY RESPONSIBILITIES
•Ensures service standards and proper execution.
•Greet guests and show them to their seats.
•Manage the reservations process.
•Communicate to guests in the spirit of southern hospitality.

QUALIFICATIONS
•At least 1 years experience in FOH service environment as service or management personnel.
•Must possess a positive, proactive, constructive teamwork attitude.
•Possess good math skills and have the ability to operate a POS system.
•Must be able to communicate clearly and effectively with all managers, employees, guests and purveyors at all business volume levels
•Must be able to move and process information quickly
•Must have a working knowledge of the English language.

REQUIREMENTS
•Be able to work in a standing position for long periods of time (up to 10 hours).
•Be able to reach, bend, stoop and frequently lift up to 50 pounds.
•Must be able to move and process information quickly.

A2 Hosting, Inc. is a premiere Linux hosting company with clients around the world. We are currently seeking talented individuals with strong customer service skills. Excellent communication skills are expected along with an honest, self-motivated, and strong desire to expand and capitalize on your existing skill set.

Employment Type: Full-time, non-exempt, telecommute.

Examples of Responsibilities:

• Delight the customer with billing assistance to inquiries via phone and email.


• Quote prices for services, upgrades, downgrades, etc.


• Review incoming orders to ensure service is delivered promptly.


• Check orders that have been flagged for review for possible activation.


• Process account terminations and refunds, where applicable.


• Handle chargeback inquiries.


• Perform regular audits.

Required Skills:

• Strong customer service skills


• Excellent interpersonal skills with direct customer interaction experience.


• Excellent written and verbal communication skills (for non-English speakers: English level - B2 and above)


• Previous billing experience and/or WHMCS experience a plus.

Benefits:

• The ability to work from home, **this position is 100% remote**


• Competitive base compensation in USD.


• Paid parental leave.


• Paid vacations, holidays and sick time.


• Healthy team culture and collaborative work environment


• Great management with no bureaucracy


• Bonus for referring friends (referral program)

US-based Team Members are eligible for:

• Subsidized health insurance, dental and vision coverage also available.


• Company-matching 401k, traditional or Roth.


• Short-term and long-term disability coverage.


• Company provided life insurance.
  
  Final note: This is a customer service position, not one in accounting or finance or in billing and coding.
  

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Host Job Posting

The Role

The Host’s primary responsibility is to create an uncompromising dining experience throughout the guest’s visit. Our hosts demonstrate genuine hospitality, work neatly and cleanly, and have the ability to multi-task and work in a team environment. The Host is responsible for ensuring a friendly welcome and departure greeting and the seating of all guests. The Host also answers phones in a polite and prompt manner with appropriate scripting and records all reservations into the reservation system. The Host plays an integral part of the flow and pace of our dining service.

The Rewards

Joining Atlas Restaurant Group is more than a job. We are one of the fastest growing companies in Baltimore and we care about the city. You will interact daily with ownership and members of the senior management team. We will work with you to establish yourself and will support your interest in growing your career.

We offer:

Job training and excellent internal growth opportunities
Food and drink tasting and education
Health, Dental and Vision Insurance to Full-Time Employees
Flexible Schedules
Restaurant discounts

The Requirements

As a Host, we would love you to have:
At least 1-2 years of experience in as a host or in customer service in a related field, preferably in hotels or restaurants
Convey information and ideas with clarity and genuine warmth and hospitality
Able to perform in a team serving environment
Must have a working knowledge of OpenTable or other reservation service program
High School Diploma or equivalent. Some college preferred
Availability to work nights, weekends, and holidays- REQUIRED
Ability to stand during entire shift
Ability to lift 30 lbs

The Restaurant

The Elk Room is Atlas Restaurant Group’s speakeasy-style cocktail bar located in Baltimore’s Harbor East neighborhood. Featuring inventive cocktails crafted by bar manager Andrew Nichols such as the Fool’s Gold and the Skull & Bones. The Elk Room pairs its cocktails with a whimsical menu of crave-able bar snacks such as tacos, wild boar nachos, venison tartare and rabbit corndogs by Tagliata’s executive chef Julian Marucci.

Snooze presents “The Breakfast Experience”

What role does your character play?
You are the Ringmaster, the Crowd Control, the Maitre D’ for each Guest’s breakfast experience! You, my friend, monitor the all sections of the restaurant for empty and clean tables, estimate wait times for Guests, monitor the wait list, and ensure that all the needs of the Guests are met while they are spending time with you up front! The Snooze experience starts and ends with you!
What will your character be responsible for bringing to the stage?
●Maintain host stand, coffee station, and outside patio area
●In order to seat parties in a timely manner, help bus tables when needed. Making sure that each table is 100% ready for the next Guests
●Help with answering phones, placing to-go orders, and entering them into the POS system
●Inspect and refresh restrooms every 30 minutes
●Respond appropriately to Guest requests. Communicate Guest requests to Server as needed
●Assist teammates as needed with food delivery, especially with large parties and during peak periods
●Be an adaptable member of the team-continually communicate and assist FOH and HOH
●Clean designated areas as assigned by the Snooze management staff
●Welcome each Guest into our home and thank them when they leave
●Seat each Guest in a timely manner
●Effectively manage the waitlist Ipad system
●Attends all scheduled Snoozer meetings and brings suggestions for improvement
●If on a wait keep the crowd excited and having FUN!!

Do you fit this character role?
●Fun, energetic, and committed team member
●Must have a basic knowledge of Snooze service
●Familiarity with POS and iPad systems
●Be able to work in a standing position for long periods of time (up to 9 hours)
●Be able to safely lift and easily maneuver up to 20 pounds
●Prior experience recommended, not required

What are the perks of playing this role?
●Breakfast and lunch hours- no late nights!
●Competitive hourly wages
●Daily meal benefits
●Health, dental & vision benefits for full-time Snoozers after one year
●Pet and Accident Insurance available immediately after hire
●Flexible work days
●401K/Roth401K Saving Options
●Unlimited dance parties
●Super fun work environment

We can’t wait to provide you a place where the best character on stage is YOU! We are looking for dynamic people who are self-motivated, dedicated and have a strong passion for food and people! If you are a fun-loving, joke-making, out-of-the-box thinking breakfast lover that is going to bring this “Breakfast Experience” to life, we will certainly put you center stage. Are you ready for this curtain call?

Join a company where fun is a major part of our FUN-dation! Here you make a difference in the community, make someone’s day & have fun while working some place great! Flexible schedules, competitive wages, 50% off meals, growth opportunities, generous PTO, free uniforms, gym membership reimbursement and health insurance.

POSITION SUMMARY:

Facilitates dining room operation, adjusting patron seating flow to balance customers among the various service stations. Graciously greets guests upon arrival, escorts them to their table, provides menus and informs guests of their assigned server’s name. Manages special seating requests consistent with table availability and other matters affecting sandwich makers, as appropriate. Responsible for accurately handling guest check payment and cash transactions as required.

Major Responsibilities:

Primary duties and responsibilities include, but are not limited to, the following:
- Treats all guests in a manner to ensure their complete satisfaction. Always strives to exceed our guests’ expectations.
- Demonstrates an understanding of menu, passing the menu test with a 75% or better, and accurately explains the menu to customers.
- Checks table settings for proper presentation and completeness, and checks host station for adequacy of supplies used to refill or for replacement purposes.
- Graciously greets guests within 20 seconds of their arrival and escorts them to a table, balancing the customer flow among service stations, taking into account requests for a particular table or server, depending upon availability.
- Accurately utilizes the seating chart and knows table numbers and sections to ensure proper seating rotation and communication between servers.
- Seats guests as appropriate and, once seated, provides guests with menus and informs them of their server’s name. Supplies children with proper menu, appetizer and activity.
- Facilitates the general functioning of the dining room during the meal service period, relaying information to service personnel, requesting feedback from guests as to their satisfaction, making adjustments when and where necessary.
- Informs the Manager on Duty of service bottlenecks and works to keep dining room service fast and efficient.
- Assists with the duties of servers such as securing food or beverage items for patrons or clearing, cleaning, sanitizing and resetting tables for reuse, etc., as the customer traffic flow allows.
- Maintains cleanliness of the customer restroom and dining room floor throughout shift.
- Accurately handles guest check payment and cash transactions, as required.
- Interacts with guests within, and as they leave, the restaurant to ensure a positive dining experience. Handles customer complaints professionally and appropriately.
- Assists with tasks throughout the restaurant, such as takeout or dishwashing, as needed or requested by the Manager on Duty.
- Thanks all customers as they leave and invites them to return.
- Assists trash removal (and recycling bins where appropriate) from restaurant and replace with new bags.
- Responsible for assisting with daily and weekly cleaning and side work jobs throughout the restaurant.
- Informs Manager on Duty of inventory supplies needed.
- Actively participates in food and labor cost control.
- Maintains professional appearance at all times, clean and well-groomed per Isaac’s standards.
- Abides by all policies, procedures and dress requirements established by Isaac’s.

JOB SPECIFICATIONS:

Education:
Some high school. Must be able to speak, read, write and understand the primary language(s) of the work location. Must be able to speak and understand the primary languages of the guests who typically visit the work location. Must be able to perform simple mathematical calculations.

Experience:
No previous foodservice experience is needed, though it is helpful. Must possess good communication skills and be able to work with others. Must exhibit the ability to make decisions and solve problems rapidly and fairly. Must be sensitive to the needs of customers.

Growing up Southern is a privilege. It runs a helluva lot deeper than just where you’re born. It’s a set of ideals passed down through generations. Sure, it’s about sweet tea and swimmin’ holes, front porches and fried chicken, magnolias and Moon Pies. But more importantly, it’s about being devoted to your roots; having a sense of place, of tradition, of family, hard work and each other. And those, my friends, should be universal ideals.

To that end, we proudly present Yardbird Southern Table & Bar. A house of worship to farm-fresh ingredients, classic Southern cooking, culture and hospitality. What we believe is a noble endeavor indeed. So stop on by, cop a seat and sample some made from-scratch divinity. We’re serving up the freshest, most inventive takes on regional Southern fare seven days a week with a foot-stompin’, soul-healin’ brunch on the weekends. We’ll keep a place set for you.

REPORTS TO: Restaurant Manager
KEY RELATIONSHIPS: Guests, Kitchen Staff, Stewarding Staff, F&B Staff

Job Description:
The host/reservationist is the first and last person a guest will interact with in the restaurant. Therefore, it is imperative that the first and last impression a guest will have is positive, gracious and professional. Most importantly, you will be supervising and coordinating the flow of the dining room. Constant communication with the kitchen and managers is key to a successful service.

Requirements:
•Excellent verbal and written communication skills
•Excellent critical thinking and decision-making skills
•Must be able to maintain tact and be cool under pressure
•Able to work flexible hours necessary including off hours, weekends and holidays
•Able to effectively communicate in English in both oral and written forms
•Professional and polished appearance and demeanor

Responsibilities:
•Enthusiastically welcome every guest at the door
•Ability to clearly communicate with all guests
•Always approach and move towards the guest. Never wait for the guest to come to you
•Go above and beyond to accommodate guests’ special requests
•Graciously say goodbye to all guests and extend an invitation to return to visit soon
•Oversee daily restaurant reservations, pre-assign seating where necessary
•Communicate with management regarding special orders, cake orders, and special requests – responsible for conveying all such
information to management
•Answer restaurant telephone courteously and efficiently
•Escort guests to tables and assist in seating at tables; present menus and extend pleasantries
•Shut down podium and forward phones to voice-loop at end of shift
•Work as a team, assist with all guests’ and employees’ needs and inquiries
•Always maintain positive guest relations
•Resolve guest complaints, ensuring guest satisfaction
•Be familiar with all features and local attractions/activities to respond to guest inquiries accurately
•Monitor and maintain cleanliness, sanitation and organization of assigned work areas
•Maintain complete knowledge of scheduled daily activities and in-house groups, daily house count, table/seat/station numbers,
proper table set ups, room capacity, hours of operation, price range and dress code of the restaurant
•Perform all other job-related duties as requested

Work Conditions:
•The noise level in the work environment is usually loud
•While performing the duties of the job, the employee is regularly required to stand, use hands to handle, or feel objects, tools, or
controls; reach with hands and arms; talk or hear; and taste or smell
•The employee frequently is required to walk

Preferred:
•High school diploma or equivalent
•At least 1 year of hospitality sales and management experience
•At least 1 year of host person experience in a high-volume and/or upscale dining environment

Snooze presents “The Breakfast Experience”

What role does your character play?
You are the Ringmaster, the Crowd Control, the Maitre D’ for each Guest’s breakfast experience! You, my friend, monitor the all sections of the restaurant for empty and clean tables, estimate wait times for Guests, monitor the wait list, and ensure that all the needs of the Guests are met while they are spending time with you up front! The Snooze experience starts and ends with you!
What will your character be responsible for bringing to the stage?
●Maintain host stand, coffee station, and outside patio area
●In order to seat parties in a timely manner, help bus tables when needed. Making sure that each table is 100% ready for the next Guests
●Help with answering phones, placing to-go orders, and entering them into the POS system
●Inspect and refresh restrooms every 30 minutes
●Respond appropriately to Guest requests. Communicate Guest requests to Server as needed
●Assist teammates as needed with food delivery, especially with large parties and during peak periods
●Be an adaptable member of the team-continually communicate and assist FOH and HOH
●Clean designated areas as assigned by the Snooze management staff
●Welcome each Guest into our home and thank them when they leave
●Seat each Guest in a timely manner
●Effectively manage the waitlist Ipad system
●Attends all scheduled Snoozer meetings and brings suggestions for improvement
●If on a wait keep the crowd excited and having FUN!!

Do you fit this character role?
●Fun, energetic, and committed team member
●Must have a basic knowledge of Snooze service
●Familiarity with POS and iPad systems
●Be able to work in a standing position for long periods of time (up to 9 hours)
●Be able to safely lift and easily maneuver up to 20 pounds
●Prior experience recommended, not required

What are the perks of playing this role?
●Breakfast and lunch hours- no late nights!
●Competitive hourly wages
●Daily meal benefits
●Health, dental & vision benefits for full-time Snoozers after one year
●Pet and Accident Insurance available immediately after hire
●Flexible work days
●401K/Roth401K Saving Options
●Unlimited dance parties
●Super fun work environment

We can’t wait to provide you a place where the best character on stage is YOU! We are looking for dynamic people who are self-motivated, dedicated and have a strong passion for food and people! If you are a fun-loving, joke-making, out-of-the-box thinking breakfast lover that is going to bring this “Breakfast Experience” to life, we will certainly put you center stage. Are you ready for this curtain call?