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Job Title: Hospitality Attendant

Overall Responsibilities

Greet guest within forty-five (45) seconds; ensure that a guest is given attentive service and is satisfied.

Essential Functions


  • Provide personalized service to all guests.

  • Regularly greet, communicate and converse with all guests in the gatehouse/lodge.

  • Set up and maintain the breakfast or social hour bar in an attractive looking, organized, clean and standardized presentation.

  • Continuously check food to ascertain that appearance, temperature, and portions are correct.

  • Know what products are served.

  • Be knowledgeable of all menu items, their garnish, contents, and preparation methods. Be prepared to answer any guest questions about the menu in a direct, concise way.

  • Clear and clean tables as they are vacated.

  • Wipe up spills.

  • Remove trash.

  • Break down breakfast/social hour area. Return reusable food supplies to storage.

  • Clean and sanitize counters, floors, storage areas, utensils, equipment and common areas as specified.

  • Listen and respond to guest requests or concerns.

  • Language skills: Have the ability to read and interpret documents such as safety rules (i.e., Lockout Tagout, JSA’s), safety awareness information (MSDS), operation and maintenance instructions, and procedure manuals. Ability to keep logs and to speak effectively to customers and associates.

  • The hotel functions seven days a week, 24 hours a day. All associates must realize this fact and be aware that at times it may be necessary to move an associate from their accustomed shift as business demands. In addition, it is understood that business and weather determines the amount of hours that are worked and that some weeks may be scheduled at less than 40 hours and other weeks at more than 40 hours.

  • Each associate is expected to carry out all reasonable requests by management which the associate is capable of performing

Knowledge and Qualifications


  • Sanitation procedures

  • Food and Beverage Experience is preferred

  • Guest service skills

  • Ability to handle comments and suggestions

  • Problem solving skills

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls, and talk or hear. The associate is frequently required to reach with hands and arms. The associate is occasionally required to climb or balance, stoop, kneel, crouch, or crawl.

The associate must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Brand: Residence Inn

Address: 10 Skyport Dr San Jose, CA - 95110

Property Description: 122 - 10 Skyport Dr, San Jose, CA

Property Number: 122


See full job description

Land of Medicine Buddha (LMB) is a Tibetan Buddhist Dharma Center situated on 108 acres in beautiful Soquel, CA, USA. We are affiliated with the Foundation for the Preservation of the Mahayana Tradition (FPMT). LMB hosts a variety of guests on any given day -- Dharma program participants, facility rental guests, and the general public. No matter the reason, our goal is to ensure every guest of LMB is met with warmth and loving-kindness.

We are currently seeking an Operations Coordinator to join Team LMB as soon as possible. This is a full time (40 hour per week), permanent position.

Responsibilities include, but are not limited to:

-Management of the Housekeeping department including organizing the room cleaning schedule, ordering supplies, supervising the housekeeping staff, and training staff and volunteers

-Support the Kitchen department by work collaboratively with the Head Chef on ordering, organization, budgeting, recipe costing, and providing logistical support

-Provide logistical support to the Spiritual Program and Facility Rental departments

-Supervise the Grounds & Maintenance department staff including prioritizing the weekly work calendars, developing workflows, hiring outside support service

-Supervise service-study participants

Required qualities of the ideal candidate:

-a strong work ethic

-must be highly organized

-demonstrated leadership ability

-clear communication both verbally and in writing

-ingenuity when problem-solving

Additional requirements:

-Several years Management experience in a housekeeping or kitchen environment

-Computer savvy (experience with Asana, Google Docs, and MS Office appreciated)

-Legally able to work in the US

Flexibility in scheduling is a must in this position including evenings and weekends.

Does this sound like the perfect situation for you? Please submit the following items as soon as possible to the Executive Director:

-A cover letter explaining why you are right for this job

-A detailed resume/CV

-Three professional references: please including full name, phone number, and email address for each

Land of Medicine Buddha is an equal opportunity employer and seeks diversity with respect to race, ethnicity, culture, gender, age, religion, sexual orientation, and physical abilities.


See full job description

Description:

SUMMARY OF JOB PURPOSE AND FUNCTION
The primary purpose and function of the Chief of Staff is to manage the hospital and ensure the highest quality of veterinary care, exceptional client service, associate engagement and maximum productivity of the veterinary medical team. This position advocates for pets and their quality of life; builds a long term bonding relationship with clients; contributes to the development and maintenance of the human-pet bond; educates clients and hospital associates on all aspects of pet health. The Chief of Staff partners with the Practice Manager (if applicable) to operate an effective and productive veterinary medical team, ensure a safe and engaging hospital environment, and improve both the medical quality and business performance of the hospital.

Qualification:

ESSENTIAL RESPONSIBILITIES AND TASKSThe ratio of time spent on leadership duties and practicing veterinarian responsibilities will vary depending on the hospital situation; the Chief of Staff must use good judgment in prioritizing their duties on any given day, ensuring hospital productivity.  On average, the ratio is expected to be about 20%-30% leadership duties and 70%-80% veterinarian duties.
 
Leadership Responsibilities (approximately 20-30% of time)\:

Live and exemplify the Five Principles of Mars, Inc. within self and team.
Partner with the Practice Manager (if applicable) to manage the hospital as role models and champions of the Banfield brand to provide consistent high quality care and exceptional service to the most pets and clients and to maximize efficiency, productivity and profitability. Train the team on Banfield guidelines and practices and supervise associates to ensure compliance.
Oversee and train associates on professional, efficient and exceptional client service (lead by example), to include client education about Optimum Wellness Plans, preventive care, pet health needs, hospital services, marketing campaigns, and other related information; effectively resolve client issues.
Follow all Banfield protocols and practices and be responsible for ensuring that associates achieve practice priorities while building our culture and brand. 
Identify potential “bottlenecks” and formulate solutions to remove barriers in medical operations that would impede the doctors from providing world class care.
Partner with the Medical Director, Field Director, and Practice Manager (if applicable) to interview, select, train, develop, coach, mentor and, if necessary, discipline and terminate hospital associates.
Direct, lead and mentor Associate Veterinarians to realize their full professional potential and deliver outstanding, high quality medical care, client service and business results.
Work with the Medical Director to establish development plans (PDPs) for the Associate Veterinarians, and focus teams to deliver the practice priorities and exceed goals while building our culture and brand.
Effectively create and maintain veterinarians’ schedules and work with Practice Manager to schedule associates to meet client needs according to Banfield guidelines, while proactively planning time off and CE scheduling.
Provide effective communication between associates, clients, field leadership and Central Team Support.
Act as communications liaison, including holding routine hospital team meetings, sharing business information and messaging to all hospital associates, ensuring they remain informed, engaged and have opportunities to provide feedback.
Provide inspirational leadership to the team by creating a positive professional relationship with the Practice Manager, PetSmart associates, adoption center agencies, clients, field leadership and Central Team Support.
Create a collaborative environment and develop an efficient, productive hospital team that provides the highest quality care and service to the most pets and clients. 
Develop annual planning, budgeting and hospital productivity levels for the hospital in partnership with the Practice Manager (if applicable), Field Director and Medical Director.
Partner with area Field Director and Medical Director to execute market objectives, goals, strategies and measurements (OGSMs).
Participate in market level teams, discussions, and initiatives.
Partner with the Practice Manager to deliver outstanding financial results for assigned hospital.
Responsible for the development of technical, medical skills for veterinary assistants/technicians.
Responsible for ensuring all associates adhere to Banfield dress and grooming guidelines.
Provide leadership to other area hospitals as needed throughout the market.
Ensure compliance with all practice policies and procedures and with all local, state and federal laws. Other job duties as assigned.
Associate Veterinarian Responsibilities (70-80% of time)\:

Establish trust and gain the confidence and compliance of clients through effectively delivering appropriate preventive care, performing complete diagnostic workups, developing thorough treatment plans, communicating home care instructions, and planning follow-up visits.
Assimilate information gathered through effective history taking, physical examination and diagnostic workup to arrive at an appropriate and effective clinical decision.
Practice evidence-based medicine and preventive care when data or guidelines exist, using sound judgment when they do not.
Practice veterinary medicine in a manner compliant with the State Veterinary Practice Act, Federal and/or State Controlled Substance laws and Banfield Code of Ethics, along with appropriate medical record documentation; ensure the hospital team maintains complete medical records that meet practice quality control guidelines.
Lead the veterinary hospital team through the daily schedule and caseload, delegating tasks to paraprofessionals and improving hospital efficiency.
Provide professional, efficient and exceptional service, including prescribing and administering preventive care for the wellness needs of pets as well as diagnosing and treating diseases and injuries of pets.
Advocate for preventive care and adoption of wellness plans.
Effectively communicate diagnosis and treatment plan to veterinary medical team and client.
Prescribe and administer drugs and vaccines as appropriate.
Perform surgery on pets as necessary for the treatment of pets within Banfield’s protocols, using standard medical instruments and equipment.
Promote the safety of pets, clients and associates by ensuring the hospital team is utilizing safe restraining techniques, following standard practice guidelines, and maintaining clean, sterile and organized treatment areas, exam rooms and laboratory areas.
Strive to achieve performance metrics outlined by medical and field leadership.
Demonstrate integrity and ethics in all actions and behaviors.
Address and resolve client concerns arising from the medical care of a pet.
Develop strong lasting relationships with clients.
Other job duties as assigned. 
THE FIVE PRINCIPLES

Quality – The consumer is our boss, quality is our work and value for money is our goal.
Responsibility – As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.
Mutuality – A mutual benefit is a shared benefit; a shared benefit will endure.
Efficiency – We use resources to the full, waste nothing and do only what we can do best.
Freedom – We need freedom to shape our future; we need profit to remain free.

HIRING QUALIFICATIONS / COMPETENCIES
Leadership

Conflict Management
Customer Focus
Developing Direct Reports
Directing Others
Building Effective Teams
Functional

• Hiring and Staffing
• Communication Skills
• Managing and Measuring work
• Peer Relationships
• Drive for Results
 
CAPABILITIES AND EXPERIENCE (CAN DO)

Ability to multi-task – Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
Organizational ability – Demonstrates a systematic approach in carrying out assignments.  Is very orderly and excels at cutting through confusion and turning chaos into order. 
Surgical skills – Proven ability to perform all basic surgeries, including use of all standard medical instruments and equipment.
Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems.  Translates problems into practical solutions.
Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format.  Can provide directions. Commitment to continual learning.
Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement.
Computer skills - Comfortably and confidently uses a computer and specialized software.
ATTITUDES (WILL DO)

Initiative – Shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures.  Takes on additional responsibility when both big and small tasks need to be done; seeks out the most valuable work to do during times when the hospital faces low client demand. 
Integrity – Firmly adheres to the values and ethics of Banfield Pet Hospitals.  Exhibits honesty, discretion, and sound judgment.
Cooperativeness – Willing to work with others, collaborating and compromising where necessary; promptly shares relevant information with others.
Flexibility – Is open to changing situations and opportunities and is willing to perform all tasks assigned.
Independence – Able and willing to perform tasks and duties without supervision.
Tolerance for Stress / Resiliency – Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.

SPECIAL WORKING CONDITIONS

Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.)
Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings.
The noise level in the work environment is moderately high.
Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables.
Requires sufficient ambulatory skills in order to perform duties while at hospital.
Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.
Requires good hand-eye coordination, finger-hand-arm dexterity with the ability to reach and grasp, and visual acuity to use a keyboard and operate medical equipment.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances.
Some travel required, to assist other area hospitals as well as for vendor visits and associate education.
Banfield policies and protocols are not intended to supersede the associate's legal responsibilities and medical judgment.  In the event of a conflict, applicable laws and regulations will control.
DEA\:  Candidate must obtain state controlled substance and federal DEA within 3 months of employment, unless otherwise required by the state in which working.
 
 
EXPERIENCE, EDUCATION AND/OR TRAINING

Doctor of Veterinary Medicine (DVM/VMD) or equivalent degree required. 
Veterinary license in good standing or eligibility for licensure with the applicable state veterinary board.
Two years clinical experience required.
1-3 years coaching and developing associate doctors required.
Meets all required clinical competencies.
WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.Banfield Pet Hospital® strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.


See full job description


Overview:



About Us


Dominican Hospital (a member of Dignity Health) is a 222-bed facility that offers a wide range of services to residents of California's Central Coast. With 24/7 emergency care, comprehensive care in cardiac, orthopedics, oncology, women's and children's services, we continue to lead the region in medical innovation and excellence in healthcare.




Comprehensive Care


Dominican offers emergency services and is a Certified Stroke Center and Chest Pain Center. Dominican's services include the only comprehensive Cancer Center in Santa Cruz County, a Total Joint Replacement program, and advanced neurological and endoscopic services. Dominican regularly receives 'A' grades for hospital safety from Leapfrog Group, and has received national recognition for superior patient safety, cardiac care, and stroke treatment from Healthgrades, a leading provider of comprehensive information about physicians and hospitals.


As Santa Cruz County's heart attack (STEMI) receiving center, Dominican Hospital provides cutting edge cardiac care. The hospital's heart attack treatment times consistently beat the national average, and the hospital offers two cardiac catheterization labs available 24 hours a day, 7 days a week. Groundbreaking cardiac procedures at Dominican include the Transcatheter Aortic Valve Replacement (TAVR) procedure, which allows for heart valve replacement without opening a patient's chest.


Dominican Hospital has forged significant partnerships with area hospitals to bring exceptional care to Santa Cruz County. The hospital offers a level III Neonatal Intensive Care Unit (NICU) through a partnership with Lucile Packard Children's Hospital Stanford. Neurosurgery at Dominican is also offered through a partnership with Stanford Health Care.




In The Community


Beyond care inside the hospital, Dominican is dedicated to the health and wellness of the Santa Cruz community.


Community programs include a Mobile Wellness Clinic, a tattoo removal program, and support groups for patients and new mothers. In addition, and in accordance with our mission, Dominican Hospital supports programs for the underserved in our community, including children and adults, students, seniors, and the homeless population. Dominican also has received several awards for environmental excellence.



#RN-DH




ResponsibilitiesSTAFF NURSE II
Performs the nursing process through assessment, planning, implementation and evaluation of therapeutic care for patients with overt and covert needs in supervised situations, for the adolescent, adult and geriatric patient population. Performs the nursing process for patients in more complex situations with assistance and supervision. Assists with managing the patient care administered by other member of the nursing staff. Assumes the responsibilities of Primary Nurse and Team Leader.

Position Summary:
The RN is responsible for supporting efforts to improve clinical and service excellence of patient care provided. RN s must be able to identify and apply care skills appropriate to the specific patient age groups served. The RN will participate in the achievement of service targets and process goals.


#RN@DH




QualificationsLicense/Registration/Certification:

  • Current and active CA RN license

  • Current BLS certification.

  • Unit specific certifications and qualifications.

  • Current ACLS certification required

  • NIHSS certification


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Connect With Us! Not ready to apply, or can't find a relevant opportunity?
Join one of our Talent Communities to learn more about a career at Dignity Health and experience #humankindness.
Equal Opportunity
Dignity Health is an Equal Opportunity/ Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here.
Dignity Health will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c).

External hires must pass a post offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.
If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at
(415) 438-5575
and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).
Dignity Health participates in E-verify.

Application FAQs





See full job description


Overview:



About Us


Dominican Hospital (a member of Dignity Health) is a 222-bed facility that offers a wide range of services to residents of California's Central Coast. With 24/7 emergency care, comprehensive care in cardiac, orthopedics, oncology, women's and children's services, we continue to lead the region in medical innovation and excellence in healthcare.




Comprehensive Care


Dominican offers emergency services and is a Certified Stroke Center and Chest Pain Center. Dominican's services include the only comprehensive Cancer Center in Santa Cruz County, a Total Joint Replacement program, and advanced neurological and endoscopic services. Dominican regularly receives 'A' grades for hospital safety from Leapfrog Group, and has received national recognition for superior patient safety, cardiac care, and stroke treatment from Healthgrades, a leading provider of comprehensive information about physicians and hospitals.


As Santa Cruz County's heart attack (STEMI) receiving center, Dominican Hospital provides cutting edge cardiac care. The hospital's heart attack treatment times consistently beat the national average, and the hospital offers two cardiac catheterization labs available 24 hours a day, 7 days a week. Groundbreaking cardiac procedures at Dominican include the Transcatheter Aortic Valve Replacement (TAVR) procedure, which allows for heart valve replacement without opening a patient's chest.


Dominican Hospital has forged significant partnerships with area hospitals to bring exceptional care to Santa Cruz County. The hospital offers a level III Neonatal Intensive Care Unit (NICU) through a partnership with Lucile Packard Children's Hospital Stanford. Neurosurgery at Dominican is also offered through a partnership with Stanford Health Care.




In The Community


Beyond care inside the hospital, Dominican is dedicated to the health and wellness of the Santa Cruz community.


Community programs include a Mobile Wellness Clinic, a tattoo removal program, and support groups for patients and new mothers. In addition, and in accordance with our mission, Dominican Hospital supports programs for the underserved in our community, including children and adults, students, seniors, and the homeless population. Dominican also has received several awards for environmental excellence.



#RN-DH




ResponsibilitiesSTAFF NURSE II
Performs the nursing process through assessment, planning, implementation and evaluation of therapeutic care for patients with overt and covert needs in supervised situations, for the adolescent, adult and geriatric patient population. Performs the nursing process for patients in more complex situations with assistance and supervision. Assists with managing the patient care administered by other member of the nursing staff. Assumes the responsibilities of Primary Nurse and Team Leader.


#RN@DH




QualificationsLicense/Registration/Certification:

  • Current and active CA RN license.

  • Current BLS certification.

  • Unit specific certifications and qualifications.

  • Current ACLS certification required

  • NIHSS certification required

  • CCRN, PALS, IAPB, certifications desired.


Position Responsibilities
: The RN is responsible for supporting efforts to improve clinical and service excellence of patient care provided. RN s must be able to identify and apply care skills appropriate to the specific patient age groups served. The RN will participate in the achievement of service targets and process goals.

OptionsApply for this job onlineApplyShareEmail this job to a friendRefer
Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed



Connect With Us! Not ready to apply, or can't find a relevant opportunity?
Join one of our Talent Communities to learn more about a career at Dignity Health and experience #humankindness.
Equal Opportunity
Dignity Health is an Equal Opportunity/ Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here.
Dignity Health will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c).

External hires must pass a post offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.
If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at
(415) 438-5575
and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).
Dignity Health participates in E-verify.

Application FAQs





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