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Shipping and Receiving Specialist 

Berkeley, California  

About us 

Headquartered in Berkeley, CA, Bellwether Coffee is a venture-backed, high-growth startup that is transforming the value chain in coffee. Our team is a welcoming group of people from diverse backgrounds with diverse identities. We are also coffee industry pros, entrepreneurs, engineers, and designers who are deeply committed to changing the coffee landscape. 

What we do 

We believe in helping you make better coffee. But we also believe in helping you make coffee better. We combine software, analytics and on-site coffee roasting for our retail partners making coffee more efficient, sustainable and inclusive. We do this with the first ever commercial, iOS-integrated, ventless, electric, zero-emissions roaster with the tools to customize and maximize every stage of roasting coffee. 

About you 

You are a crucial member of the team. You are able to turn proven technical concepts into a manufactured product. You are critical thinking, you love sharing your thoughts and ideas and progress with the team. You have a sense of urgency with everything you do without compromising quality and detail. You appreciate the uniqueness of each person on the team and thrive in an inclusive and diverse environment. 

Success in this role looks like a high level of performance and drive in the following areas:   

Shipping · 

Monitor slack channels and email for shipping orders · Verify part numbers for outgoing shipments · Pick orders for shipment · Pack and label outgoing shipments to company standards · Ensure the accuracy of all shipping documents · Gather and maintain all data relative to shipping activities · Create entries in the relevant platforms to track and record outbound shipments 

Receiving · 

Receive items against POs and create item receipts · Ensure items are placed in correct storage locations · Notify interested parties of items received · Properly dispose of packaging materials 

Culture · 

Communicate clearly and often · Work collaboratively · Give and receive feedback with grace · Share ideas and thoughts on how to do better  · Always be thinking of the greater good · Practice the Charitable Assumption   

Qualifications   · 

Strong, proven communication skills · Strong, proven organizational skills · High School Education or Equivalent · Basic computer skills: email and excel  · Experience with software systems used in shipping and receiving · Ability to perform physical requirements of the job such as lifting various loads, climbing ladders, working on your feet · Good attendance record and strong work ethic · Attention to Detail · Enthusiasm for teamwork Preferred experience · 

Experience working in the coffee industry · Experience working in fast growth settings with innovative products   

EEO Statement 

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, pregnancy, national origin, ancestry, age, marital status, physical or mental disability, genetic information, medical condition, veteran status, or any other class protected by local, state, or federal law.   


See full job description

The production associate has a solid work ethic, a commitment to high quality, and strong organizational skills. Attention to detail is key. The production associate is consistent, works with efficiency, and is an independent worker. You’ll be responsible for the preparation and packaging of spices. This is a part-time position, with shifts in the evening (6pm-midnight). The production associate reports directly to the production supervisor. 

Key Duties (may include, but are not limited to):


  • Fill and label spice jars and bags

  • Create gift boxes

  • Fulfill bulk restaurant orders

  • Fulfill wholesale orders

  • Follow production logs and complete them with accuracy

  • Properly label and organize storage boxes

  • Ability to use a computer and a digital scale with accuracy

  • Maintain a clean work station and follow food handling and sanitation requirements in order to maintain cleanliness standards and local, State and Federal agencies regulations and requirements

  • Pick and pack mail orders for shipping and local orders for pickup

  • Follow all closing procedures as needed

Required Knowledge, Skills, and Experience 

MINIMUM QUALIFICATIONS:


  • High school degree or equivalent

  • Excellent organization and time-management skills

  • Ability to thrive in a fast-paced environment

  • Seeks out feedback and is excited about self-growth and improvement within the context of the job

  • Ability to work well with others in a team-oriented environment and willingness to take on additional tasks with a positive attitude to help out the team

  • Resourceful problem-solver and strong ability to resolve issues in the moment

  • Ability to carry out instructions provided in written or oral form

  • Ability to use a computer and a digital scale with accuracy

  • Basic mathematical skills

  • Familiarity with with units of weight and measurement

  • Comply with all state and county mandates regarding the Shelter in Place order, and any safety and sanitation measures designed to ensure safety in the workplace as well as in the community.

  • Availability to work weekends, evenings and holidays and adhere to a blackout period from the day after Thanksgiving until Christmas Eve

PREFERRED QUALIFICATIONS: 


  • Food-related work experience 

  • Experience with packing and labeling food items for resale

  • Passion for food and cooking 

Additional Physical Requirements 


  • Requires the ability to move, lift, carry, pull or push heavy objects or materials

  • Lift up to 50 pounds unassisted

  • Must be able to stand for 8+ hours 


See full job description

The Production Supervisor works with the Operations Manager to oversee our production team in our Albany shop. The production team is responsible for packaging bulk spices into bags, jars, kits and gift boxes for sale at our stores and online. 

The Production Supervisor is a “player-coach” who will spend around 75% of their time working with their team on production. We believe teamwork and a natural desire to be of service are two of the cornerstones of our success. We want people to feel great working here, so we need a capable and culture-driven leader to help us accomplish this goal. You’ll ensure that preparation and packaging of spices goes smoothly and efficiently by monitoring employees and organizing workflows. You’ll partner with the Operations Manager to build effective and efficient production processes.

The Production Supervisor would work during the night shift from 3:30 pm - 12 am (midnight), five days a week.

KEY DUTIES (may include, but are not limited to):


  • Create a culture of trust and hard work where no problem is unsolvable and people feel proud every day of what they’ve accomplished.

  • Delegate assignments to Production Associates on a daily basis, assigning responsibilities and preparing schedules.

  • Collaborate and communicate with the Retail team as needed on ongoing production projects.

  • Participate in production tasks along with the team.

  • Inspect progress of Production Associates’ assignments daily.

  • Train new Production Associates and seasonal Production Associates.

  • Ensure products are properly packed and shipped in a timely manner.

  • Ensure Production Associates perform inspections for each production run in accordance with quality control standards and order requirements.

  • Ensure complete documentation of production runs on appropriate paperwork as required.

  • Report equipment malfunctions to appropriate individuals, and complete minor repairs as needed.

  • Ensure materials required for production are available, and order materials as needed.

  • Manage personnel related matters of Production Associates as needed.

  • Enforce safety practices, including food safety, health, COVID-19 precautions, and occupational safety.

REQUIRED KNOWLEDGE, SKILLS AND EXPERIENCE

MINIMUM QUALIFICATIONS:


  • High school degree or equivalent

  • Supervisory experience

  • Ability to develop and motivate a team

  • Excellent organization and time-management skills

  • Ability to thrive in a fast-paced environment

  • Availability to work weekends, evenings and holidays and adhere to a blackout period from the day after Thanksgiving until Christmas Eve

  • Seeks out feedback and is excited about self-growth and improvement within the context of the job

  • Resourceful problem-solver and strong ability to resolve issues in the moment

  • Ability to use a computer and a digital scale with accuracy

  • Familiarity with units of weight and measurement

PREFERRED QUALIFICATIONS:


  • Food-related work experience

  • Experience as a production supervisor

  • Passion for food and cooking

ADDITIONAL PHYSICAL REQUIREMENTS:


  • Requires the ability to move, lift, carry, pull or push heavy objects or materials

  • Lift up to 50 pounds unassisted

  • Must be able to stand for 8+ hours

  • Ability to distinguish different tastes, colors and smells


See full job description

Job Description


Warehouse Management System (WMS) Analyst needed for a PERMANENT Full-Time position in Raleigh, NC.


Required Experience/Attributes:



  • Warehouse Management system (WMS) (Cloud based EVS – MOBE3 or SAP are preferred but not required)

  • WMS Software/System implementation, Business requirements analysis, business process development, developing functional specifications, designing and configuring

  • Performing and/or leading system testing, developing and maintaining system documentation, developing and delivering training, and providing ongoing operational support.

  • 2nd level support/problem analysis and resolution of WMS, ERP and non-ERP applications.

  • Design, configure, document, test, train, and implement process enhancements for WMS, ERP and non-ERP applications.

  • Support Lead for project management and coordination.

  • Business mapping and blueprinting experience implementing WMS systems (Cloud Based/ERP) important.

  • Must be willing to travel 10% mainly by car to facilities in NC.

  • Bachelor’s Degree is required.


Responsibilities/Duties:


The purpose of this job includes business requirements analysis, developing functional specifications, designing and configuring WMS, EVS – MOBE3, or SAP or other ERP and non-ERP based enhancements performing and/or leading system testing, developing and maintaining system documentation, developing and delivering training, and providing ongoing operational support.


ESSENTIAL JOB FUNCTIONS



  • Provides 2ndlevel support/problem analysis and resolution of WMS, EVS – MOBE3 or ERP and non-ERP applications.

  • Designs, configures, documents, tests, trains, and implements process enhancements for WMS, EVS – MOBE3,ERP and non-ERP applications.

  • Maintains proficiency in WMS, EVS – MOBE3, ERP and non-ERP applications and develops Business process knowledge.

  • Support Lead for project management and coordination.

  • Performs project management.

  • Other duties as assigned.


Seeking:


A Bachelor’s Degree in Business/IT/Computer Science or related field is required. Three (3) years of previous experience supporting WMS, ERP business applications. A Master’s Degree can be a substitute for two (2) years of previous work experience. Must have strong customer service skills is required. Previous WMS, SAP or ERP experience within the consumer products industry is preferred. Business mapping and blueprinting experience implementing WMS systems (Cloud Based/ERP) important. Knowledge of process analysis and design required. An understanding of inbound/outbound interfaces between WMS and other systems based on files/IDocs is preferred. Warehouse environment experience supporting WMS devices and interface experience is preferred. Knowledge of cloud based WMS tools as a support analyst (i.e. EVS – MOBE3) is a plus. Must be willing by car or plane to travel up to 30%. Must have excellent written and oral communication skills. Excellent analytical and problem solving skills is required. Project management experience is preferred. Must have ability of documenting functional specifications. Must be a self-starter and an independent analytical thinker with a high attention to detail. Must have successful previous experience prioritizing multiple tasks, managing tasks and adapting to an ever changing environment.


Some of this work can performed remotely from home. If you have some combination of the above required attributes and can start new career in Raleigh, NC with 2 weeks’ notice, please rush your resume to be confidentially considered for this career opportunity.



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Job Description


Department: Orderfulfilment


Summary: The Order fulfillment Manager will work in our manufacturing performing a variety of tasks and oversee the workload to meet deadlines. Duties are repetitive in nature and require precise adherence to procedures.


Essential Duties and Responsibilities include the following. Other duties may be assigned.


· Planning: Plan and prioritize production and generate work orders for manufacturing, vialing, labeling and kit assembly


· Execute vialing, labeling and kit assembly


· Assemble and package finished goods for shipment.


· Create packing and shipping documents for both international and domestic customers.


· Raise purchase requisition for raw materials, offices, & laboratory supplies


 


o Follow up to make sure raw material is delivered


 


· Final stage QA of work orders - Ensure documents are filled correctly, & data entry of FG into IQMS


· Reviewing and coordinating the update of bill of materials on IQMS


· Reviewing all our quality documents related to manufacturing


· Review all sales order to ensure product is available to fulfill customer orders


 


o If product is out of stock - generate work order to get product back in stock


 


· Provide product availability and lead time for backorders as compony’s guidelines.


· Reviewing all our quality documents related to manufacturing and shipping


· Manage Inventory: Raw material, finished goods, packaging material and lab accessories must be maintained on IQMS


· Provide support to R&D team providing reagents etc.


· Coordinating with order fulfillment team to stock inventory, fulfill orders, & troubleshooting any issues such as corrupt files causing bottlenecks


· Coordinate with engineers to keep laboratory equipment calibrated and maintain


 


Qualifications


· High school diploma or GED plus one to three years related experience and/or training.


· Bachelor degree preferred but not required


· Speaks and writes clearly; able to read and interpret written information.


· Proficient in the use of MS Word and Excel.


· Follows instructions, takes responsibility for own actions, keeps commitments, is prompt and ready to work.


· Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.


· Meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly.


· Responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.


· Balances team and individual responsibilities; gives and welcomes feedback.


· Tactful and reacts well under pressure; treats others with respect and consideration.


· Volunteers readily and seeks increased responsibilities


· Able to lift or move objects weighing up to 50 lbs.


Company Description

BioGenex designs, develops, and commercializes advanced fully-automated molecular pathology systems for cancer diagnosis, prognosis, personalized medicine, and life science research. The recent introduction of our eFISHency integrated workflow solution for FISH laboratories and miRNA system for characterization of cancer of unknown primary (CUP) and for undifferentiated tumors is a game changer that has no rival in the industry. Our fully automated molecular pathology work stations are the most advanced system globally. Our customer focused approach, with premier after sales support and excellent technical service, provides the best in class customer care. Our spirit of innovation drives us to deliver cutting edge technology, years ahead of our competition, and the finest systems for life science research and diagnostics.

Our company is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.


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Job Description


 


Operations Manager (Start-Up)



About



Fulfillment.com is the preeminent provider of e-commerce 3PL services to independent Internet retailers worldwide.  Based in Savannah, Georgia USA, Fulfillment.com is one of America’s fastest growing private businesses. We are pleased to have been named one of the world’s top 3PLs by the editors of Multichannel Merchant.


                         


Every employee at Fulfillment.com has the power to forge their own path and to have a true impact on the business.  Here’s what we do: https://www.youtube.com/watch?v=YGZAPwEtfUc



Fulfillment.com Operations



Operations is at the heart of Fulfillment.com’s business, and our operational performance is unsurpassed.  The ideal fulfillment provider ships the right product at the right time to the right address at the right price.


 


Closing 2017 with over 11 million orders shipped, our performance is unsurpassed:


 


Right Product - 99.9948% of all orders shipped with the correct product.


 


Right Time - 99.8256% of all orders shipped the day we receive them


 


Right Address - 99.9997% of all orders shipped to our client-provided addresses.


 


Right Price -   On average, FDC’s fulfillment pricing is 32% less than Amazon FBA.


 


Check us out: https://www.youtube.com/watch?v=Cqj4adp2k0c


 


Job Description


 


Role:


As Operations Manager, you will have the opportunity to lead facility inbound operations, outbound operations, and all related functional processes on a specified shift or across multiple shifts within a Fulfillment.com Distribution Center. You will be responsible for leading, developing, and engaging a team of exceptional talent that makes innovation possible; one of your main focuses will be motivating, mentoring, and coaching your team to become the best leaders they can be. To achieve this, Operations Managers are creative problem solvers who are able to dream in immense scale, interpret big data, and deliver meaningful results that keenly drive productivity and efficiency.


Some of the position’s key responsibilities include:
· Establishing and maintaining all safety programs and OSHA compliance to ensure a safe work environment for all on-site Fulfillment.com employees
· Developing and leading a team of front-line supervisors and as many as 100 hourly fulfillment associates
· Acting as the primary information source for the team, maintaining compliance and consistency, and taking corrective action when needed
· Mentoring, training, and developing teammates for career progression, performance improvement, and recognition purposes
· Creating, communicating, and maintaining quality control policies and standard work procedures to supervisors and fulfillment associates 
· Proactively identifying and leading process improvement initiatives using Lean tools to delight customers
· Building and delivering productivity plans by reviewing work forecasts, determining productivity requirements to balance labor
· Evaluating performance objectives and metrics to determine inbound or outbound productivity requirements to achieve client time, accuracy, and quality expectations
· Partnering with other managers to share best practices across shifts and the network

We are committed to developing a diverse workforce and we are even more committed to working with you to make that happen. Depending on the type of job, you will be required to engage in physical warehouse activities with or without reasonable accommodation. These activities include the following: 
· Lifting and moving material up to 49 pounds each
· Bending, lifting, stretching and reaching both below the waist and above the head
· Frequent walking in the building and around area; facilities are over a quarter mile in length
· Standing and walking for up to 10-12 hours a day
· Ascending and descending ladders, stairs, and gangways safely and without limitation
 


For basic qualifications, we require that: 
· You have a completed bachelor’s degree from an accredited university or 2+ years Amazon FBA experience.
· You are authorized to work in the US without sponsorship.
· You take ownership in your work and team and are available to work overtime during Fulfillment.com’s peak holiday season and as needed year-round. You are obsessed with client experience and understand the importance of a 24/7 operations. You are flexible to work on any type of assigned shift (nights, weekends, etc.). 
· You pride yourself on leading other leaders; you have direct experience managing front-line supervisors and have been responsible for supporting their performance and their associates.
· You have an eye for efficiency and bring experience identifying and implementing large-scale process improvement initiatives using data-driven techniques (performance metrics or Lean techniques).


 


For preferred qualifications, we prefer that:
· You have a bachelor’s or MBA degree in Engineering, Operations or related field.
· You have 5 or more years of management experience in a manufacturing, production, or distribution environment. You also have experience motivating and leading a contingent workforce.
· You are leader and exhibit that in your everyday work. You not only have experience in managing 5 or more front-line supervisors, you also lead large-scale process improvements through Lean process, Kaizen, 5S and Six Sigma.
· You have the ability to thrive in an ambiguous environment, and when given a deadline you know how to motivate yourself, your supervisors, and fulfillment associates and meet it. 
· You don’t hesitate in public speaking or writing a paper. You have strong verbal and written communication skills. 
· You enjoy working with numbers and using data to provide thought-provoking and workable solutions. Data is what you look to when given a problem to solve. 
· You volunteer to lead projects and help your team achieve goals. You have a track record of taking ownership and driving results. 
 


 


Fulfillment.com offers competitive packages including comprehensive health care, paid time off, growth potential and a challenging and exciting work environment.
 


 



Fulfillment.com is an Equal Opportunity Employer.



 


Company Description

Fulfillment.com is the preeminent provider of e-commerce 3PL services to independent Internet retailers worldwide. Based in Savannah, Georgia USA, Fulfillment.com is one of America’s fastest growing private businesses. We are pleased to have been named one of the world’s top 3PLs by the editors of Multichannel Merchant.

Every employee at Fulfillment.com has the power to forge their own path and to have a true impact on the business. Here’s what we do: https://www.youtube.com/watch?v=YGZAPwEtfUc


See full job description

Job Description


We are seeking a Fulfillment Operations Manager to become an integral part of our shipping and fulfillment team! You will coordinate and oversee the organization's daily operations.

Responsibilities:



  • Oversee shipping of all frozen product.

  • Follow and understand safe practices to meet OSHA standards at our facility.

  • Knowledge of inventory control and ERP.

  • Coaching your team to work quick and efficient, leading by example.

  • Provide daily operations oversight for outside departments.

  • Formalize policies and procedures in accordance to HR regulations


Qualifications:



  • Previous experience in frozen fulfillment or other shipping related fields

  • Strong warehouse management and direct to consumer fulfillment skills

  • Strong problem solving and critical thinking skills

  • Strong computer skills i.e. Microsoft Excel

  • Strong people management and team building skills

  • Must be VERY organized


Company Description

Fast growing, direct to consumer, food manufacturing plant looking for a very reliable, team player to join our team.


See full job description

Job Description


The Operations Manager is directly responsible for managing fulfillment operations in a Fulfillment Center (FC), ensuring the safe, accurate, and timely processing of orders and receipt of new inventory.


You will be comfortable wearing multiple hats, taking on full ownership of your operations, and leading and developing your team of Fulfillment Leads, PIT Operators and Fulfillment Specialists.


You understand that getting your hands dirty is a critical part of building and managing a high high-performing team. You inspire your team to continuously improve and meet the commitments we make to our clients and customers, and you hold your team members accountable.


You exercise good judgment, and provide excellent direct support to our clients. You are able to communicate clearly, both through the written word and orally, to Mochila’s clients about operational issues that may impact their business.


Mostly importantly, you are eager to learn and grow as an operations leader. We believe in developing our leaders to take on bigger roles and challenges, and many of our current leaders have grown with the company. As such, this role will also have regular meetings with the CEO and Founder to develop their skills and leadership.


 


Responsibilities


Specific responsibilities may include (but are not limited to):



  • Responsible for the overall safety, quality, productivity, and customer experience of shift operations.


  • Support all safety programs to ensure a safe work environment for all associates, and develop and implement new safety initiatives to improve operations safety.


  • Monitor performance of fulfillment center staff; ensure proper coaching and development of the team; mentor team members to be able to take on roles with greater responsibility, complexity, and leadership.


  • Actively improve processes and systems to exceed safety, quality, and production goals.


  • Review work forecasts and determine staffing needs to meet the daily, weekly, and monthly, production goals, making adjustments as is needed and appropriate.


  • Collect, analyze, and monitor data to reduce defects; passionate about creating improvement ideas, including ideas generated from your team, into improvement plans for your operation You should be comfortable learning and using the principles of Six Sigma and Lean manufacturing.


  • Escalate all issues to the Director of Operations.



 


 


Abilities



  • Ability to transform a broad vision into a tangible and successful operating plan, with demonstrated leadership skills to communicate ideas and to motivate and influence people.


  • Ability to handle changing priorities and to use good judgment in stressful situations.


  • A get-it done attitude.


  • Ability to operate in a continuous improvement environment where you will always be developing and implementing new ideas and creative solutions as well as improving existing processes.


  • Ability to plan, organize, and manage multiple projects simultaneously, and to make the appropriate trade-offs between competing priorities when necessary.



 


 


Qualifications



  • A completed Bachelor’s Degree from an accredited university; a degree in Engineering, Operations, Supply Chain Management, Logistics, Business, Mathematics, Economics, or related field is preferred.


  • Direct management experience of an hourly workforce; experience with a contingent workforce and management experience in a manufacturing, production, or distribution environment preferred.


  • Excellent written and oral communication skills including an ability to communicate with the senior leadership team, clients, and warehouse staff.


  • Ability to manage a team using performance metrics, as well as the ability to analyze large data sets to identify opportunities to improve performance. Must be comfortable using spreadsheet applications and learning new software programs. Proficiency in SQL a plus.


  • Interest in long-term career development with a rapidly growing and innovative company.



 


In addition, this position entails the following:



  • Ability to work in construction/distribution environments that may be noisy, unheated, and not air-conditioned.


  • Continuous walking, standing, bending, pushing, pulling, reaching, and handling in a warehouse environment, including regular bending, lifting, stretching and reaching both below the waist and above the head. Ability to walk an average of 10 miles daily, lifting of up to 50 lbs, and ability to access all areas of building (ascending and descending stairs and ladders safely and without limitation).


  • Ability to work longer hours and occasional weekend days during periods of peak demand.



Company Description

Mochila Fulfillment is building proprietary software and robots that enable the assembly and shipping of orders for today’s leading e-commerce brands with very high degrees of accuracy, customization, and speed. We started operations in August 2013, founded by an Amazon logistics veteran with 10 years of experience in various executive and operating roles. We are pairing sophisticated, reliable, and scalable order fulfillment with the complex, custom packaging requirements and fast shipping required by leading e-commerce brands.

Our clients, including many well-known fashion and home goods brands, are growing rapidly.

Reporting directly to the Director of Operations and managing a team of 15 - 20, this is a unique opportunity to join a team of rock stars and help build something great. We are growing rapidly and dreaming big, and in this role, you’ll get a chance to sharpen your leadership skills, learn a ton, take on a lot of responsibility, and make a big impact.


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Job Description


We are seeking an Assistant Manager to lead our team!


Qualifications:



  • Previous experience in logistics, warehouse, or other related field

  • Experience as a manager or supervisor

  • Strong leadership qualities

  • Deadline and detail-oriented

  • Excellent written and verbal communication skills


Company Description

Fulfillment.com is the preeminent provider of e-commerce 3PL services to independent Internet retailers worldwide. Based in Savannah, Georgia USA, Fulfillment.com is one of America’s fastest growing private businesses. We are pleased to have been named one of the world’s top 3PLs by the editors of Multichannel Merchant.

Every employee at Fulfillment.com has the power to forge their own path and to have a true impact on the business. Here’s what we do: https://www.youtube.com/watch?v=YGZAPwEtfUc


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Job Description


We are seeking exceptional candidates for a CSR at our Columbus, OH location. The purpose of this position is to be the liaison between the customer and Impact Fulfillment Service (IFS) Production, ensuring customer specifications and requirements, relative to quality and on-time performance are met or exceeded. The Client Relations Specialist will be the single point of contact for all customer wants/needs. This position will have the responsibility of prioritizing work load and ensuring all customer requests for orders are completed correctly and within the requested time frame. Additional areas of responsibility will include delivery of information relative to the project to the morning production meetings to keep production and customers informed of any delays or changes to work orders. This position requires the ability to plan, execute and coordinate all components required to support production. Additional responsibilities include coordinating and updating production with activities related to new product launches.


Accountabilities & Essential Functions



  • This role has ownership and responsibility for end to end management of any and all customers assigned.
    • This would consist of everything from Inbound receiving, inventory control, order management (and all processes associated with that), outbound shipping and Transportation routing. This is not all encompassing but a high-level overview.


  • Follow up on all Customer Service concerns and to ensure that daily reports are sent to the assigned customer.

  • Ensure that all external and internal e-mails have been addressed.

  • Handle customer’s calls and inquiries for additional services (jobs).

  • Attending any and all weekly conference calls with customers to communicate and negotiate scheduling

  • Work with other Client Services associates to strengthen the relationship with all customers.

  • Attend daily production meetings with IFS management to ensure team is aware of customer needs

  • Ensure all customer orders are produced, shipped and billed correctly and completely

  • Develop and maintain customer loyalty by answering all customer questions and address any customer complaints. Ensure total customer satisfaction.

  • Handle complaints, settling disputes, and conflicts, or otherwise negotiating with Customers and/or IFS Production

  • Research customer discrepancies and follow up with root cause

  • Works closely with Customer Service /GM to identify customer behaviors that drive inefficiency and or unnecessary cost.

  • Handle Client services and clerical task to efficiently route products and services in accordance with the routing guides procedures

  • Build relationship with customer to foster further business

  • Entering, transcribing, recording, storing, or maintaining information in written or electronic form. Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

  • Other task or project as assigned by Ops Manager/GM


 


Qualifications:



  • High school diploma preferred, or (GED) equivalent

  • Minimum 1 years of experience as a Customer Service rep for a third-party Logistics Company and previous exposure to the transportation, logistics or closely related industry

  • Knowledge of any ERP system, a plus

  • Excellent oral and written communication skills; Fluency in English required

  • Must be able to interact with all levels of the organization

  • Must be proficient in MS Office, including WORD and EXCEL (Outlook, PowerPoint, etc)


Abilities:



  • Demonstrate the ability to adjust to sudden changes in operational goals/demand

  • Demonstrate ability to interact and work within a team

  • Ability to take ownership of assigned tasks and complete in a timely manner

  • Remain detail-oriented while being able to multitask

  • Effective people skills

  • Ability to read, write, comprehend and carry out instructions from oral directions or written correspondence

  • Ability to work Overtime, if necessary

  • Be able to work well under pressure in a fast pace environment.


 


Knowledge:



  • Computer skills – MS Excel, Word and PowerPoint,

  • Vendor compliance

  • Able to manage difficult customer’s situations in a calm and cordial manner

  • Excellent knowledge of Client Service practices and procedures


Company Description

Headquartered in Burlington, North Carolina, Impact Fulfillment Services, LLC (IFS) provides outsourced contract packaging and distribution services to leading branded consumer products companies in the United States. The company’s primary services include final assembly of point-of-purchase displays and custom packaging, such as blister packages and shrink wraps, for consumer goods sold through the club and mass retail channels.

We’re hard-working, out-of-the-box-thinking people focused on one goal: Creating real Impact for you, so you can deliver maximum Impact to your customers.

https://impactfs.com/

IFS is an equal opportunity employer. Qualified applicants receive consideration for employment without regard to their race, religion, ancestry, sexual orientation, age, gender or disability.


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Job Description


 


Who we are:


Night Owls is a full service merchandise logistics company based in Houston, TX. While we offer high end screen printed apparel, promotional products, and fulfillment services, we really pride ourselves most on crafting unique merchandise that builds a lasting connection and fosters community between our customers and their fans.


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Night Owl’s Fulfillment manager must be ready to help lead, run, and restructure our fulfillment department and team to help grow into our unique vision. Our Fulfillment and E-Commerce department has been a key factor in our success over the past 10 years, and with your help, we are hoping to carve out an even greater niche for our customers.
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The ideal candidate will drive innovation and show us the way. Our Company was built in and around a DO IT YOURSELF culture, and we are looking for someone who can embody that spirit, within this position. We are proud of what we have built but need someone with a can do attitude to take us to the next level.
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“It doesn’t make sense to hire smart people and tell them what to do. We hire smart people so they can tell us what to do.” Steve Jobs
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Fulfillment Manager Requirements:


  • 2 to 4 years of management experience in fulfillment center/warehouse operations.

  • Strong entrepreneurial background

  • Music, Entertainment, Alternative Art Industry experience is preferred

  • Experience with platforms such as Limited Run, Shopify, Bandcamp, Amazon, and Shipstation highly preferred

  • Proven ability to effectively motivate, develop, and manage employees. Our company culture is a critical part of our success

  • Experience with building or improving inventory management, order deadline management, and warehouse management systems and processes

  • Strong project management and continuous improvement skills

  • Highest levels of integrity and strong work ethic

  • Strong sense of urgency, attention to detail, and follow-through

  • Six Sigma/Lean Background experience is preferred

  • Working knowledge of Operations Management

  • Demonstrated leadership and strong interpersonal skills

  • Excellent problem-solving and analytical skills

  • High energy individual

  • Strong communication skills, verbally, and written

*


*
Fulfillment Manager Job Duties:


  • Train and develop teammates for career progression and learning

  • Create training programs for internal fulfillment positions

  • Drive continuous improvement to safety, efficiency, cost, organization, and delivery while growing and expanding capabilities within the warehouse

  • Develop and maintain a safe work environment

  • Ensure correct staff workload & planning using data

  • Responsible for achieving all operational goals set down by senior management

  • Mentor staff to increase productivity and efficiency

  • Develop warehouse programs to keep staff efficient and motivated

  • Ensure customer satisfaction by efficient handling of customer orders & delivery

  • Develop and implement a barcode inventory management system

  • Develop and maintain locations of merchandise within the inventory management system

  • Management of fulfillment staffing needs

  • Management of employee reviews & employee progressive discipline documentation

  • Partner with cross functional team members to plan projects

  • Partner with cross functional team members to resolve issues

  • Communicate with internal customers and sales reps, on projects, strategies, and resolving issues.

  • Establish goals and metrics, continuously identify and implement improvements to impact key metrics, such as quality, labor productivity, customer order fill rates, on-time shipment, inventory velocity, and cycle times.

  • Purchasing all supplies needed for warehouse

  • Tracking of employee performance and productivity in monthly metrics

  • Follow direction from internal Web Account Management team regarding firm due dates

  • Develop plans and procedures to ensure a safe work environment, compliant with all Quality, Safety, OSHA, Security and EPA rules and procedures. Schedule routine warehouse safety and other work related training as needed.

Job Information:


  • Full Time

  • Salary starting at $50,000/yr

  • Benefits (after waiting period) Include:

  • Health Benefits

  • Dental Benefits

  • Vision Benefits

  • 401k with company match

  • Sick Pay

  • Vacation Pay

  • Relocation assistance and benefits

  • Working with some really amazing artists

  • Schedule is Monday to Friday, with some weekend work (rare).

*


Job Type: Full-time


Salary: $50,000.00 to $60,000.00 /year


Company Description

Night Owls is a full service merchandise logistics company based in Houston, TX. While we offer high end screen printed apparel, promotional products, and fulfillment services, we really pride ourselves most on crafting unique merchandise that builds a lasting connection and fosters community between our customers and their fans.


See full job description

Job Description


 


Job Description


Job Brief


We are growing Warehousing and Fulfillment Center looking for an effective Warehouse Manager to direct warehousing and distribution operations. Ultimately, you should be able to ensure productivity targets are achieved and that all warehouse processes are running smoothly and promptly.


Responsibilities


· Strategically manage warehouse in compliance with company’s policies and vision


· Oversee receiving, warehousing, distribution and maintenance operations


· Setup layout and ensure efficient space utilization


· Initiate, coordinate and enforce optimal operational policies and procedures


· Adhere to all warehousing, handling and shipping legislation requirements


· Maintain standards of health and safety, hygiene and security


· Manage stock control and reconcile with data storage system


· Prepare annual budget


· Liaise with clients, suppliers and transport companies


· Plan work rotations, assign tasks appropriately and appraise results


· Recruit, select, orient, coach and motivate employees


· Produce reports and statistics regularly (IN/OUT status report, dead stock report etc)


· Receive feedback and monitor the quality of services provided


 


Requirements


· Minimum of 3 years of work experience as a warehouse manager


· Expertise in warehouse management procedures and best practices


· Proven ability to implement process improvement initiatives


· Strong knowledge of warehousing Key Performance Indicators (KPIs)


· Hands on experience with warehouse management software and databases


· Leadership skills and ability manage staff


· Strong decision making and problem-solving skills


· Excellent communication skills


 


This description portrays in general terms the type and levels of work performed and is not intended to be all-inclusive or to represent specific duties of any one incumbent. The job responsibilities and tasks described herein may be modified and expanded over time.


We will offer the successful candidate:


· Salary commensurate with education, experience and skills


Job Type: Full-time


Salary: $65,000.00 to $75,000.00 Annually plus Bonus and Benefits


 


Company Description

We are a Warehousing and Fulfillment Center. We opened our doors in 2019 and have been growing ever since. We are looking for new team members to help us grow and become the best in our field.


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Job Description


 



  • Manage orders, timelines and staff ensuring all orders are fulfilled exactly as requested by the customer, correct and on time; includes timelines of product arriving in warehouse + delivering accurate availability dates and timelines to clients


  • Assures all products and orders meet high quality standards


  • Manage and maintain inventory of parts, shipping materials and unit hardware and reordering when needed


  • Assist engineers in development of new products and or souring new ones


  • Provide tech support by phone and email when necessary and create shifts with staff members to ensure phones are tended to 24/7


  • Managing the Virtual Assistants arrangement of field techs for setup and breakdown of activation 


  • Assisting in any part of operations when needed including but not limiting to (tech support calls, vinyl wrapping, training, customer support, and deliveries) 


  • Troubleshoot and resolve problematic orders and order errors rapidly


  • Document existing process flows and improve them


  • Create accountable KPIs for staff + maintain checking in/following up


  • Lead weekly meetings between Operations and Operations + Sales Departments combined 


  • Develop and integrate process improvements for any problematic areas


  • Create end-user instructions and manuals


  • Manage all Operations staff in the office and virtual assistants and manage goals


  • Manage all time sheets of Operations - including limiting overtime and inefficiencies in employee work ethics


  • Assist and manage in packaging solutions and presentation of products


  • Assist in handling incoming mail/packages if needed



Qualifications 



  • Bachelor's Degree or equivalent training


  • 3+ years experience managing operations or logistics with a track record of results


  • Acute attention to detail and highly organized


  • A passion for solving problems from end-to-end. An eagerness to identify opportunities, find solutions, execute plans, and evaluate results critically


  • Self-starter able to navigate a fluid, fast-paced, and entrepreneurial environment


  • Superb communication skills and patience with others


  • Valid Driver License and car



Hours: 8:30 a.m - 5:30 p.m Monday - Friday (hours may vary on busy months)


Weekend work is rare, but expected if orders need to go out or if there is an emergency that needs to be resolved.


Company Description

The award-winning VendX / InCharged / LuxUVC team has a decade of logistics, hardware, and sales experience powering brand engagement and experiential marketing with our interactive technology products.
Now, with the event industry on hold, our team has channeled our experience and focus into launching our LuxUVC disinfecting and sanitizing services and products; including VendX, an interactive vending machine, delivering touchless experiences and samples for some of the world's biggest brands.
With LuxUVC, we’re bringing medical-grade sanitizing products to businesses to keep their customers and visitors safe.
Across all our products, we believe that using technology to connect brands and their audience should be a win-win.


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Job Description


 


General Manager



About



Fulfillment.com is the preeminent provider of e-commerce 3PL services to independent Internet retailers worldwide.  Based in Savannah, Georgia USA, Fulfillment.com is one of America’s fastest growing private businesses. We are pleased to have been named one of the world’s top 3PLs by the editors of Multichannel Merchant.


                         


Every employee at Fulfillment.com has the power to forge their own path and to have a true impact on the business.  Here’s what we do: https://www.youtube.com/watch?v=YGZAPwEtfUc



Fulfillment.com Operations



Operations is at the heart of Fulfillment.com’s business, and our operational performance is unsurpassed.  The ideal fulfillment provider ships the right product at the right time to the right address at the right price.


 


Closing 2017 with over 11 million orders shipped, our performance is unsurpassed:


 


Right Product - 99.9948% of all orders shipped with the correct product.


 


Right Time - 99.8256% of all orders shipped the day we receive them


 


Right Address - 99.9997% of all orders shipped to our client-provided addresses.


 


Right Price -   On average, FDC’s fulfillment pricing is 32% less than Amazon FBA.


 


Check us out: https://www.youtube.com/watch?v=Cqj4adp2k0c


 


Job Description


 


Role:


This role provides leadership for the Distribution Center management team. This person will be responsible for setting high standards and goals for the Distribution Center and ensuring that these standards and goals are achieved. This position requires a results-oriented, high-energy, dynamic individual with both stamina and mental quickness to be able to work and thrive in a fast-paced, high-growth Distribution Center. Excellent communication skills with all levels of management and staff will be imperative. The General Manager reports directly to Fulfillment.com’s Vice President of Operations.


Responsibilities: 
• Oversees all activities at the Distribution Center, including: attaining maximum production efficiency, inventory and shipping/receiving functions operating at levels which meet clients’ needs and established financial benchmarks. Recommends policies and programs, which guide the organization in maintaining and improving its competitive position and the profitability of the operation, oversees activities so that shipping is on schedule and product is within quality standards and cost objectives.
• Ensures Distribution Center adheres to company policy and administering practices in fair and equitable manner.
• Manages budget and controls expenses.
• Develops and appraises staff effectively. Takes corrective action as necessary on a timely basis and in accordance with company policy. Consults with Human Resources as appropriate.
• Ensures standards for service quality, equipment, and operator performance are maintained and that cost-effective technology is used to maximize production. Ensures fixed assets are preserved. Approves recommendations on purchases of new equipment and improvements to plant property.
• Keeps up-to-date on information and technology affecting distribution to increase innovation and ensure continual improvement throughout the Distribution Center. 


 


Basic Qualifications:
• A completed Bachelor’s Degree from an accredited university or 2+ years Amazon FBA experience
• 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment
• Experience with performance metrics, process improvement, and Lean techniques
• Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and terminations
• Candidates must be flexible to work a variety of hours as business demands, including overnight, weekends and holidays 


 


Preferred Qualifications:


• Degree in Engineering, Operations or related field and MBA preferred
• Experience with a contingent workforce during peak seasons
• Ability to handle changing priorities and use good judgment in stressful situations
• Interest in long-term career development through assignments in multiple Fulfillment Centers throughout the world



Fulfillment.com offers competitive packages including comprehensive health care, paid time off, growth potential and a challenging and exciting work environment.

Fulfillment.com is an Equal Opportunity Employer.


Company Description

Fulfillment.com is the preeminent provider of e-commerce 3PL services to independent Internet retailers worldwide. Based in Savannah, Georgia USA, Fulfillment.com is one of America’s fastest growing private businesses. We are pleased to have been named one of the world’s top 3PLs by the editors of Multichannel Merchant.

Every employee at Fulfillment.com has the power to forge their own path and to have a true impact on the business. Here’s what we do: https://www.youtube.com/watch?v=YGZAPwEtfUc


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Job Description


FULFILLMENT CENTER MANAGER


The Fulfillment Center Manager (FCM) Reports to the Regional Manager and is responsible for all fulfillment center operations including mentorship of team and full cycle of inventory and product distribution. The Fulfillment Center Manager directs the daily activities of a high-volume pick, pack, ship Fulfillment Center and the key responsibilities include planning and execution of weekly volume as well as managing the day-to-day operation of the facility's staffing, ensuring inventory accuracy, Food Safety/Quality Control, coaching and all personnel related issues.


The FCM ensures the team will perform in ways that always exceed the Clients’ expectation of the Experience, the Service and especially the Value, all while exemplifying our company values and culture and culminating in satisfied customers and accomplishing the mission.


Key Result Areas


Inventory and Product Distribution



  • Responsible for all product life cycle including receive, ship, store and distribute product and/or material within the fulfillment center

  • Indirectly manage Warehouse Delivery Fleet, ensuring operations executes on-time with quality deliveries

  • Implement best-­in-­class working and safety procedures and physical layout for the entire FC

  • Scale the warehouse team by recruiting, selecting, orienting, and training employees

  • Fulfill pick-­pack orders efficiently and safely

  • Supervise warehouse receiving and pick­/pack team

  • Maintain security of warehouse location

  • Maintain fixture storage area and cleanliness of space

  • Ensure proper handling of all warehouse orders

  • Create and maintain excellent metrics and tracking of incidents

  • Managing space and logistics in a X square foot building

  • Responsible for the management of personnel, quality assurance/food safety, inventory accuracy, production and replenishment.


Operations Management



  • Ensure adequate staffing, equipment and space utilization to fulfill production goals during peak holiday weeks as well as non-peak periods.

  • Develop detailed facility operations plans and schedules for peak periods based on high-level parameters provided by upper management.

  • Plan resources (both equipment and staff) to meet growth requirements.

  • Manage and develop the team to optimize productivity and promote growth.

  • Work closely with Food Safety and Quality Assurance teams to ensure we are executing to the highest possible standards for our customers.

  • Develop, implement and facilitate processes that focus on achieving measurable improvements to operational efficiency, inventory management, quality, food safety, order accuracy and on-time delivery.

  • Establish annual departmental operating budgets and track/control spending within budget.

  • Maintain environmental, safety and other relevant regulatory compliance.

  • Work with other managers to continuously improve policy, procedures, practices and training.

  • Ensure the accurate and timely preparation of reports regarding daily and weekly operations.

  • Provide excellent service to all internal and external customers.

  • Create and manage LEAN program in facility, including standardized work, visual management, and 5S


Skills / Qualifications



  • Must have 5+ years of experience working in a faced-paced warehouse/production logistics/ high-volume pick, pack production or manufacturing environment

  • Experience managing a team of at least 50+ employees

  • Ability to use KPIs and data to manage and improve processes

  • Strong interpersonal skills

  • Successful track record in leadership and supervising the work of subordinates

  • Strong customer orientation and problem solving skills including 5W or 8D root cause analysis

  • Establish priorities and multi-task

  • Possess professional business demeanor

  • Good working knowledge of MS Office Suite

  • Very organized / Methodical

  • Critical / Analytic / Objective

  • Approachable

  • Ability to work effectively in a high-pressure environment

  • Experience in a LEAN environment; Six Sigma Green belt preferred


Competencies



  • Demonstrated servant leadership behavior

  • Problem Solving/Analysis/Decision Making

  • Partnership with all departments

  • Technical Capacity

  • Project Management


Working Conditions



  • The potential for prolonged standing, walking, squatting and/or bending

  • The ability to lift up to 50 lbs

  • Occasional high stress when dealing with systems/customers/staff

  • Ability to enter the cold case, cooler, and freezer thereby being subjected to cold temperatures for extended periods of time


XPDEL, Inc. is one of world’s leading providers of eCommerce Supply Chain and Logistics Consulting Services and Solutions that enables its clients to transform their operations for speed, service, and cost of fulfillment and delivery of goods and services. XPDEL, Inc. is based in Westlake Village, CA with a global technology hub in India. It currently serves customers in the US, Latin America, and Asia.


Location: Bellevue, WA


We Offer:



  • Competitive Base Salary

  • Opportunity to hire and grow your team

  • Vacation, 10 Paif Holidays, Paid Sick Time, Benefits, 401K, Perks Program

  • Growth opportunity


We are committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply. We are an EEOC Employer.


Company Description

Become a key member of an exemplary Supply Chain and Logistics company. If you love a dynamic, fast paced environment, where clients are the focus, and your growth is in your hands, this is your new career company. We provide speed, service, cost fulfillment and delivery of goods and services in the US.


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Job Description


Fulfillment Supervisor - Experience Required- 2 - 5 years of demonstrated supervisory experience overseeing teams. Minimum of 2 years working in a fulfillment/distribution warehouse.


Responsible for directing al fulfillment activities. Supervising of overall fulfillment center operations. Ensure efficient and effective fulfillment procedures. Communicate effectively with temporary staff and sales staff.


.Open and close the fulfillment center


.Set up Projects and fill out proper job documentation


. Order workforce


. Follow proper line clearance procedures


. Take ownership of the safety and cleanliness of the fulfillment center


. Learn and enforce all company policies


. Identify operational difficulties encountered by the staff and help develop processes to overcome operational difficulties


. Ability to develop and implement processes


. Demonstrated leadership skills


. Professional verbal and written communication skills


. Good Computer Skills



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Job Description


The primary focus of the Fulfillment Manager is managing the safe, timely, and accurate production and packing of produce orders and their distribution.  This position oversees the Packing, Portioning, Logistics, Warehouse Support and Home Delivery Departments. This position also participates in strategic business development plans and projects.   This is an exempt management position, usually working 45-50 hours per week. Work schedule is usually Sunday thru Thursday.


ESSENTIAL DUTIES AND RESPONSIBILITIES:



  • Effectively managing several departments and supplies/materials purchasing and receiving

  • Hiring, training, coaching, evaluating, motivating and disciplining employees

  • Maintaining quality standards by ensuring line packing/picking is done accurately, safely, and efficiently, with the highest quality produce possible

  • Managing the logistics of the region distribution including the production of and tracking of orders

  • Managing on-time and professional delivery of region customer orders

  • Ensuring timely communication of any late deliveries or any box item replacements

  • Ensuring procurement of packaging materials and other needed supplies is timely and within budget

  • Maintaining weekly performance metrics

  • Ensuring payroll accuracy and submitting to Accounting

  • Updating and evaluating standard operating procedures to incorporate best practices and process improvements, as needed

  • Ensuring and maintaining a safe, orderly and organized warehouse


QUALIFICATIONS:



  • Five years prior warehouse management experience in automated production of food or produce handling and inventory systems

  • Five years prior experience supervising employees in similar environment

  • Experience managing a diverse workforce in a culturally competent manner



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Job Description


We are seeking a 3rd Shift Print & Finishing Operator Manager to join our team during this critical time!  You will execute day-to-day requirements in the Print-Production area, with an emphasis on consistent quality. The Print & Finishing Operators are responsible for setting up, operating, and maintaining high-speed print equipment.



Duties Include:



  • Machine set-up, adjustments and equipment monitoring.

  • Actively monitor jobs for conformity based on job specific work instructions.

  • Keep work area in order and staged, following defined safety regulations.

  • Conduct routine preventive maintenance on equipment and identify any needed repairs.

  • Assist in troubleshooting for high speed printers and inserters.


Qualifications:



  • High School or GED equivalent

  • Prior experience operating high speed printers is a plus

  • Previous Management or Team Lead experience 

  • Strong mechanical aptitude

  • Ability to handle physical workload, including standing for long periods of time

  • Must have a high degree of accuracy and attention to detail

  • Strong troubleshooting and critical thinking skills

  • A Background Check and Drug Screening must be completed


Benefits are available after 60 days.


Monday-Friday, 3rd Shift 



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Job Description


Fulfillment Manager


 


About ResTrend LLC


ResTrend LLC is a Fulfillment outsourcing company and we pride ourselves on employing the best talent.
Each team member brings a unique skill set to the table and collectively have a track record of accomplishing the most challenging of goals. We offer a great “can-do” culture, a casual work environment, and the opportunity to apply your skills in a rewarding situation.


 


Mission


ResTrend LLC’s mission is simple: TO EXCEED YOUR EXPECTATIONS. Every member of the ResTrend LLC team, many of whom have been with the company since its founding, lives the ResTrend LLC culture: to do what we say we’ll do—and more.


Industry We Serve


At ResTrend LLC, we serve clients in e-commerce businesses that need their product shipped and customer service representation.


Commitment To Client Service


ResTrend LLC is a recognized and valuable partner to each of its fulfillment & customer service clients. Providing best in class service, ResTrend LLC is a transparent member of each client’s business team.


Every ResTrend LLC business client benefits from our careful attention to detail, excellent communication, flexible service and fast, cost-effective shipments.


Every consumer and end-user receives professional service from highly-trained customer service representatives, orders that are packaged properly and deliveries that arrive in 5 days or less.


 


Overview


Hours of Operation Monday-Friday 6:00am-5:00pm PST


Location: Las Vegas,NV

WORK SHIFT:


  • Monday – Friday 7:00am-4:00pm

We are looking for a talented Fulfillment Operations Manager to join our team in Las Vegas, NV. This position's primary role is to Print orders, inspect and pick/pack incoming orders efficiently and accurately, enter inventory data into spreadsheets. This position has minimal contact with Customers, but nonetheless, the ideal candidate must communicate well with our customers when needed. The Fulfillment Operations Manager will serve as the liaison between customer service and the warehouse. When the Fulfillment Operations Manager is not busy Printing orders, processing returns, picking/packing orders, he/she will be working in the warehouse. This is a position for a highly-organized, outgoing, technically-proficient, dependable self-starter The Fulfillment Operations Manager will report directly to the Operations Manager while also interacting with various levels of leadership within the organization.


ESSENTIAL DUTIES:


Attention to detail including recognizing and resolving documentation errors. Input and oversight of customer Purchase Orders for ResTrend LLC Clients products



  • Print Shipping Labels

  • Complete Orders for shipping using our shipping system

  • Process Returns and Return Mail

  • Inspecting, Pick/Packing customer orders

  • Recognize and escalate all critical issues to management immediately



  • Good time management skills.

  • The ability to work independently, be proactive, reliable, follow directions, and take initiative.

  • Ability to multi-task in an efficient and accurate manner in a fast-paced environment.

  • Must be able to type at minimum of 35 WPM

  • Fully Knowledgeable on

  • Computer software/ Microsoft office products and google Products.

  • The ability to lift up to 40 lbs.

  • Must be willing and able to unload shipping containers

  • Must be willing and able to prepare pallets for outbound movement

  • Must be willing to receive and put away product in the proper location

  • The ability to perform repetitive duties for up to 8 hours; for example, typing for 8 hours.

  • Familiarity with basic office equipment and etiquette.



POSITION REQUIREMENTS:



  • Minimum of 2 years Fulfillment/Warehouse management experience

  • MUST BE FULLY KNOWLEDGEABLE IN MICROSOFT EXCEL AND GOOGLE SHEETS

  • While performing the duties of this job, the employee will be required to continuously push/pull and lift/carry up to 25 lbs with/without assistance; and frequently up to 35-40 lbs. with/without assistance.

  • Employee will be required to continuously stand/walk for up to eight (8) hours. Requires reaching, twisting, bending, stooping.

  • Attention to detail and ability to follow instructions

  • 2 years related experience in a 50 + sku volume fulfillment or e-commerce environment and/or training; or equivalent combination of education and experience.

  • Efficient, detail orientated, fast paced..


EDUCATION:



  • High school diploma or general education degree (GED);

  • Bachelors degree in business management preferred but not required



POSITION DUTIES:



  • Printing Shipping labels, Processing Returns, Packing products for shipment

  • Unload shipping containers and trucks

  • Transport product throughout warehouses work area

  • Count, palletize and label product

  • Sort and separate product, wooden pallets and recycling materials

  • Unbox master packed product onto pallets


 


 


 



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Job Description


Feather is redefining furniture rental for city living and helping people feel at home no matter where they live or how long they plan on staying. By giving people smarter options, Feather is able to keep more furniture in homes and out of landfills.


As the Los Angeles Fulfillment Center Manager, you will be responsible for the local people, processes, tools, and space behind Feather’s furniture fulfillment operations. You will grow the LA fulfillment team and collaborate with exceptional Feather talent across the country to improve the way we do things! 


What you’ll do:



  • Process design and redesign: Collaborate with the Head of Fulfillment and your counterpart Fulfillment Center Managers in other Feather markets  to design and standardize fulfillment center processes. 

  • Spatial design: Work with the Head of Fulfillment to design inventory systems that maximize efficiency and keep furniture intact. 

  • People management: Manage hiring plans and labor forecasting, implement employee performance evaluation systems, and create a positive working environment. Plan shift structures that balance output, quality, cost, and employee wellness. 

  • Manage and improve costs: Identify and control levers within fulfillment center operations to positively impact the business’s margins. 

  • Compliance & safety: Implement policies and practices to ensure all local labor and safety laws are adhered to. 

  • Inventory management: Maintain accurate records of inventory location and condition, per Feather’s record-keeping processes. Store inventory in an organized, safe fashion that preserves item condition. 

  • Daily workflow management: manage warehouse queues for efficient item turnaround time and quality. 


What you have:



  • 2+ years managing warehouse operations

  • A point of view on what good leadership means

  • Excellent spatial organization skills 

  • Ability to lift & move heavy furniture with help from dollies, hand-trucks, and team members

  • Familiarity with working in software and spreadsheeting tools, including Excel 

  • Experience analytically shiftplanning


What you'll get when joining Feather:



  • Competitive compensation

  • Health, vision, dental, and life insurance

  • Access to 401(k) and commuter benefits

  • Flexible vacation and paid time off

  • Sponsored lunches and unlimited office snacks

  • Monthly in-office massages, team events, and a monthly wellness stipend

  • A 50% discount on your own Feather subscription

  • The latest hardware to get the job done



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Job Description


Position Summary


Manages the daily activities of the our clients inventory. Ensures that inventory levels are stable and readily available to meet demands. Manages Inventory Team ensuring daily activities are met.


Day Shift and Night Shift positions are available.


Essential Duties and Responsibilities




  • Stocking inventory and supplies


    • Stock and transfer all inbound inventories and supplies to their proper locations.




  • Cycle counts and quality checks


    • Routinely check inventory that product is properly labeled (item tags, box ID)




  • Inventory and Supply level management


    • Order/notify when inventory and supplies are reaching reorder points and track the rate change in inventory levels



  • Ensuring that facility space is clean, clear and safe for item transfers.


Bilingual is preferred


Company Description

Founded in 1980 in Southern California, The Dot Corp, is a solution provider, specializing in the area of fulfillment and distribution services, direct mail and print services. Privately owned with three locations in Southern California serving clients in the US, Canada and Japan. It is a very entrepreneurial environment where employees are encouraged to take risk and initiative to benefit the team and our clients.


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Job Description


We are seeking a Fulfillment Manager to become a part of our team! You will manage a logistics daily operations.


Responsibilities:



  • Oversee logistics systems and daily operations

  • Coordinate distribution process with various departments

  • Develop and improve inventory purchasing processes

  • Review costs for optimal budget planning

  • Identify areas to optimize distribution and warehouse programs

  • responsible for all inventory management and tracking

  • Obtain and process product orders, including receiving deliveries, registering them and distributing packages and letters within the company

  • Maintain the company stockroom through organizing, cleaning and cataloging items on a regular basis

  • Schedule large shipments and plan logistics to ensure that there is sufficient storage space for incoming items and staff on hand to manage the shipments

  • Keep files of goods shipped and received by preparing regular shipping and receiving reports for managers

  • Ensure adherence to environmental management and systems

  • Trouble shoots shipping issues and customer complaints that arise and work to solve them


Qualifications:



  • Previous experience in logistics, warehouse, or other related field

  • Experience as a manager or supervisor

  • Strong leadership qualities

  • Deadline and detail-oriented

  • Excellent written and verbal communication skills

  • Strong interpersonal and communication skills

  • Excellent organization and administrative skills

  • Integrity and leadership skills

  • Exemplary customer care skills

  • Good analytical and problem solving skills

  • Strong computer skills

  • Ability to operate warehouse machinery such as forklifts

  • Detail-oriented and multitasking skills


Experience:


· High school diploma/GED required


· 2+ years' experience in a warehouse supervisory role


· Proven knowledge of warehouse policies and procedures


 


Company Description

We are a Wellness center in the Duluth area, looking to expand in house fulfillment role.


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Job Description


Warehouse Management System (WMS) Analyst needed for a PERMANENT Full-Time position in Raleigh, NC.


Required Experience/Attributes:



  • Warehouse Management system (WMS) (Cloud based EVS – MOBE3 or SAP are preferred but not required)

  • WMS Software/System implementation, Business requirements analysis, business process development, developing functional specifications, designing and configuring

  • Performing and/or leading system testing, developing and maintaining system documentation, developing and delivering training, and providing ongoing operational support.

  • 2nd level support/problem analysis and resolution of WMS, ERP and non-ERP applications.

  • Design, configure, document, test, train, and implement process enhancements for WMS, ERP and non-ERP applications.

  • Support Lead for project management and coordination.

  • Business mapping and blueprinting experience implementing WMS systems (Cloud Based/ERP) important.

  • Must be willing to travel 10% mainly by car to facilities in NC.

  • Bachelor’s Degree is required.


Responsibilities/Duties:


The purpose of this job includes business requirements analysis, developing functional specifications, designing and configuring WMS, EVS – MOBE3, or SAP or other ERP and non-ERP based enhancements performing and/or leading system testing, developing and maintaining system documentation, developing and delivering training, and providing ongoing operational support.


ESSENTIAL JOB FUNCTIONS



  • Provides 2ndlevel support/problem analysis and resolution of WMS, EVS – MOBE3 or ERP and non-ERP applications.

  • Designs, configures, documents, tests, trains, and implements process enhancements for WMS, EVS – MOBE3,ERP and non-ERP applications.

  • Maintains proficiency in WMS, EVS – MOBE3, ERP and non-ERP applications and develops Business process knowledge.

  • Support Lead for project management and coordination.

  • Performs project management.

  • Other duties as assigned.


Seeking:


A Bachelor’s Degree in Business/IT/Computer Science or related field is required. Three (3) years of previous experience supporting WMS, ERP business applications. A Master’s Degree can be a substitute for two (2) years of previous work experience. Must have strong customer service skills is required. Previous WMS, SAP or ERP experience within the consumer products industry is preferred. Business mapping and blueprinting experience implementing WMS systems (Cloud Based/ERP) important. Knowledge of process analysis and design required. An understanding of inbound/outbound interfaces between WMS and other systems based on files/IDocs is preferred. Warehouse environment experience supporting WMS devices and interface experience is preferred. Knowledge of cloud based WMS tools as a support analyst (i.e. EVS – MOBE3) is a plus. Must be willing by car or plane to travel up to 30%. Must have excellent written and oral communication skills. Excellent analytical and problem solving skills is required. Project management experience is preferred. Must have ability of documenting functional specifications. Must be a self-starter and an independent analytical thinker with a high attention to detail. Must have successful previous experience prioritizing multiple tasks, managing tasks and adapting to an ever changing environment.


Some of this work can performed remotely from home. If you have some combination of the above required attributes and can start new career in Raleigh, NC with 2 weeks’ notice, please rush your resume to be confidentially considered for this career opportunity.



See full job description

Job Description


Warehouse Management System (WMS) Analyst needed for a PERMANENT Full-Time position in Raleigh, NC.


Required Experience/Attributes:



  • Warehouse Management system (WMS) (Cloud based EVS – MOBE3 or SAP are preferred but not required)

  • WMS Software/System implementation, Business requirements analysis, business process development, developing functional specifications, designing and configuring

  • Performing and/or leading system testing, developing and maintaining system documentation, developing and delivering training, and providing ongoing operational support.

  • 2nd level support/problem analysis and resolution of WMS, ERP and non-ERP applications.

  • Design, configure, document, test, train, and implement process enhancements for WMS, ERP and non-ERP applications.

  • Support Lead for project management and coordination. 

  • Business mapping and blueprinting experience implementing WMS systems (Cloud Based/ERP) important. 

  • Must be willing to travel 10% mainly by car to facilities in NC.

  • Bachelor’s Degree is required.


Responsibilities/Duties:


The purpose of this job includes business requirements analysis, developing functional specifications, designing and configuring WMS, EVS – MOBE3, or SAP or other ERP and non-ERP based enhancements performing and/or leading system testing, developing and maintaining system documentation, developing and delivering training, and providing ongoing operational support.


ESSENTIAL JOB FUNCTIONS



  • Provides 2ndlevel support/problem analysis and resolution of WMS, EVS – MOBE3 or ERP and non-ERP applications.

  • Designs, configures, documents, tests, trains, and implements process enhancements for WMS, EVS – MOBE3,ERP and non-ERP applications.

  •  Maintains proficiency in WMS, EVS – MOBE3, ERP and non-ERP applications and develops Business process knowledge.

  • Support Lead for project management and coordination. 

  • Performs project management.

  • Other duties as assigned.


Seeking:


A Bachelor’s Degree in Business/IT/Computer Science or related field is required. Three (3) years of previous experience supporting WMS, ERP business applications. A Master’s Degree can be a substitute for two (2) years of previous work experience.  Must have strong customer service skills is required. Previous WMS, SAP or ERP experience within the consumer products industry is preferred. Business mapping and blueprinting experience implementing WMS systems (Cloud Based/ERP) important.  Knowledge of process analysis and design required. An understanding of inbound/outbound interfaces between WMS and other systems based on files/IDocs is preferred.  Warehouse environment experience supporting WMS devices and interface experience is preferred. Knowledge of cloud based WMS tools as a support analyst (i.e. EVS – MOBE3) is a plus.  Must be willing by car or plane to travel up to 30%. Must have excellent written and oral communication skills.  Excellent analytical and problem solving skills is required. Project management experience is preferred.  Must have ability of documenting functional specifications. Must be a self-starter and an independent analytical thinker with a high attention to detail. Must have successful previous experience prioritizing multiple tasks, managing tasks and adapting to an ever changing environment.


Some of this work can performed remotely from home.  If you have some combination of the above required attributes and can start  new career in Raleigh, NC with 2 weeks’ notice, please rush your resume to be confidentially considered for this career opportunity.  



See full job description

Job Description


Warehouse Management System (WMS) Analyst needed for a PERMANENT Full-Time position in Raleigh, NC.


Required Experience/Attributes:



  • Warehouse Management system (WMS) (Cloud based EVS – MOBE3 or SAP are preferred but not required)

  • WMS Software/System implementation, Business requirements analysis, business process development, developing functional specifications, designing and configuring

  • Performing and/or leading system testing, developing and maintaining system documentation, developing and delivering training, and providing ongoing operational support.

  • 2nd level support/problem analysis and resolution of WMS, ERP and non-ERP applications.

  • Design, configure, document, test, train, and implement process enhancements for WMS, ERP and non-ERP applications.

  • Support Lead for project management and coordination.

  • Business mapping and blueprinting experience implementing WMS systems (Cloud Based/ERP) important.

  • Must be willing to travel 10% mainly by car to facilities in NC.

  • Bachelor’s Degree is required.


Responsibilities/Duties:


The purpose of this job includes business requirements analysis, developing functional specifications, designing and configuring WMS, EVS – MOBE3, or SAP or other ERP and non-ERP based enhancements performing and/or leading system testing, developing and maintaining system documentation, developing and delivering training, and providing ongoing operational support.


ESSENTIAL JOB FUNCTIONS



  • Provides 2ndlevel support/problem analysis and resolution of WMS, EVS – MOBE3 or ERP and non-ERP applications.

  • Designs, configures, documents, tests, trains, and implements process enhancements for WMS, EVS – MOBE3,ERP and non-ERP applications.

  • Maintains proficiency in WMS, EVS – MOBE3, ERP and non-ERP applications and develops Business process knowledge.

  • Support Lead for project management and coordination.

  • Performs project management.

  • Other duties as assigned.


Seeking:


A Bachelor’s Degree in Business/IT/Computer Science or related field is required. Three (3) years of previous experience supporting WMS, ERP business applications. A Master’s Degree can be a substitute for two (2) years of previous work experience. Must have strong customer service skills is required. Previous WMS, SAP or ERP experience within the consumer products industry is preferred. Business mapping and blueprinting experience implementing WMS systems (Cloud Based/ERP) important. Knowledge of process analysis and design required. An understanding of inbound/outbound interfaces between WMS and other systems based on files/IDocs is preferred. Warehouse environment experience supporting WMS devices and interface experience is preferred. Knowledge of cloud based WMS tools as a support analyst (i.e. EVS – MOBE3) is a plus. Must be willing by car or plane to travel up to 30%. Must have excellent written and oral communication skills. Excellent analytical and problem solving skills is required. Project management experience is preferred. Must have ability of documenting functional specifications. Must be a self-starter and an independent analytical thinker with a high attention to detail. Must have successful previous experience prioritizing multiple tasks, managing tasks and adapting to an ever changing environment.


Some of this work can performed remotely from home. If you have some combination of the above required attributes and can start new career in Raleigh, NC with 2 weeks’ notice, please rush your resume to be confidentially considered for this career opportunity.



See full job description

Job Description


Warehouse Management System (WMS) Analyst needed for a PERMANENT Full-Time position in Raleigh, NC.


Required Experience/Attributes:



  • Warehouse Management system (WMS) (Cloud based EVS – MOBE3 or SAP are preferred but not required)

  • WMS Software/System implementation, Business requirements analysis, business process development, developing functional specifications, designing and configuring

  • Performing and/or leading system testing, developing and maintaining system documentation, developing and delivering training, and providing ongoing operational support.

  • 2nd level support/problem analysis and resolution of WMS, ERP and non-ERP applications.

  • Design, configure, document, test, train, and implement process enhancements for WMS, ERP and non-ERP applications.

  • Support Lead for project management and coordination.

  • Business mapping and blueprinting experience implementing WMS systems (Cloud Based/ERP) important.

  • Must be willing to travel 10% mainly by car to facilities in NC.

  • Bachelor’s Degree is required.


Responsibilities/Duties:


The purpose of this job includes business requirements analysis, developing functional specifications, designing and configuring WMS, EVS – MOBE3, or SAP or other ERP and non-ERP based enhancements performing and/or leading system testing, developing and maintaining system documentation, developing and delivering training, and providing ongoing operational support.


ESSENTIAL JOB FUNCTIONS



  • Provides 2ndlevel support/problem analysis and resolution of WMS, EVS – MOBE3 or ERP and non-ERP applications.

  • Designs, configures, documents, tests, trains, and implements process enhancements for WMS, EVS – MOBE3,ERP and non-ERP applications.

  • Maintains proficiency in WMS, EVS – MOBE3, ERP and non-ERP applications and develops Business process knowledge.

  • Support Lead for project management and coordination.

  • Performs project management.

  • Other duties as assigned.


Seeking:


A Bachelor’s Degree in Business/IT/Computer Science or related field is required. Three (3) years of previous experience supporting WMS, ERP business applications. A Master’s Degree can be a substitute for two (2) years of previous work experience. Must have strong customer service skills is required. Previous WMS, SAP or ERP experience within the consumer products industry is preferred. Business mapping and blueprinting experience implementing WMS systems (Cloud Based/ERP) important. Knowledge of process analysis and design required. An understanding of inbound/outbound interfaces between WMS and other systems based on files/IDocs is preferred. Warehouse environment experience supporting WMS devices and interface experience is preferred. Knowledge of cloud based WMS tools as a support analyst (i.e. EVS – MOBE3) is a plus. Must be willing by car or plane to travel up to 30%. Must have excellent written and oral communication skills. Excellent analytical and problem solving skills is required. Project management experience is preferred. Must have ability of documenting functional specifications. Must be a self-starter and an independent analytical thinker with a high attention to detail. Must have successful previous experience prioritizing multiple tasks, managing tasks and adapting to an ever changing environment.


Some of this work can performed remotely from home. If you have some combination of the above required attributes and can start new career in Raleigh, NC with 2 weeks’ notice, please rush your resume to be confidentially considered for this career opportunity.



See full job description
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