Jobs near Aptos, CA

“All Jobs” Aptos, CA
Jobs near Aptos, CA “All Jobs” Aptos, CA

Beach Street Inn and Suites is a medium sized, boutique hotel right in the heart of Santa Cruz

We are looking for a friendly, experienced front desk agent to join our small hotel team as a front desk lead/supervisor. If you love working with the public and helping create a memorable experience for our guests then you might be just who we are looking for.

Responsibilities will include:

Greeting and checking in guests in a friendly and professional manner.

Taking reservations and ensuring that reservations are accurate.

Answer guest questions about the hotel and Santa Cruz.

Handle guest complaints in a professional and courteous manner.

Serve as the hotel concierge, assisting guests with making their experiences of Santa Cruz memorable.

Supervisory duties include:

Responding to and resolving guest complaints.

Ensuring that all front desk checklist duties are completed.

Using problem solving skills to address issues that crop up during a shift.

Job Requirements

The ideal candidate possesses impeccable integrity and takes great pride in producing high quality work.

Minimum 2 years customer service experience required.

Minimum 1 year Hotel Front Desk Experience. Previous supervisory experience preferred.

Position is Full time 30 to 40 hours a week.

Must be available Friday and Saturday evenings.

Candidates must be reliable, friendly, and available to work weekends and holidays.

Must be detail oriented, organized, and able to stay on track while managing multiple responsibilities.

Must be computer literate. Competency in word processing, email, and online navigation is a necessity. Experience working with a property management system a plus.

To apply for this job, please include a resume and cover letter.

Candidates without a resume and cover letter will not be considered for employment.


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The Rio Sands Hotel located in Aptos is currently looking for an experienced Front Desk Clerk to join our team! Our ideal candidate is reliable, responsible, customer service oriented, and enthusiastic to learn. The shift will be swing, 3pm-11pm, and mid 10am-6:30pm, full-time.

Job duties include, but are not limited to the following:

-Answering phones, giving information about the hotel and area

-Booking reservations and mailing confirmations to guests

-Handling guest check ins and check outs

-Collecting money from guests (deposits and balance upon arrival). Cash or credit card

-Daily record keeping of guest account

-Reconciliation of cash drawer

-Making entries in log book.

-Coordinating guest room housekeeping

-Recording maintenance work orders

-Recording Lost and Found items

-Keeping office clean

-Assist Front Desk Manager in day-to-day functions of hotel business

-Ensure that the lobby area is clean, neat and free of clutter

-Setting up, maintaining and cleaning up guest breakfast

-Provide excellent customer service by maintaining a consistent pleasant and professional demeanor

Please submit or drop off your resume if you think that you would be a good fit.

We look forward to hearing from you!


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About this position:

Job Title: Receptionist

Division: Administration

Department: Internal Services

Location (City/State): San Jose, CA

Employment Type: Full-Time

FLSA Status: Non-Exempt

About us:

Security Industry Specialists, Inc. (SIS) provides security solutions to some of the most recognized companies and brands in the world. We deliver services that consistently exceed those of our peers. We accomplish this through innovation, constant process improvement, and an uncompromising commitment to hiring, retaining, and rewarding the best talent available.

General Statement of Job:

The Receptionist will work alongside a well-selected team of professionals in a fast-paced environment. Duties include but are not limited to; answering phones, ensuring phone calls are properly transferred, greeting guests in a professional, friendly, and hospitable manner. Ordering and stocking all office refreshments and supplies, coordinating all incoming and outgoing mail and packaged shipments, office conference room reservation management and assisting with various administrative duties. The successful applicant will screen and direct a high volume of calls from SIS clients, employees and guests; therefore, they will require outstanding communication skills, a great attitude, and the ability to leave a consistently positive impression with each and every interaction.

Essential Job Functions:


  • Answer telephones and direct callers to the appropriate extension or provide requested information

  • Act as first point of contact for in-person visitors

  • Handle incoming and outgoing mail, including packages via express mail services

  • Order, receive, stock, and distribute office supplies

  • Order, receive, stock, and maintain kitchen areas including snacks, beverages, and paper goods

  • Assist with other related clerical duties such as photocopying, faxing, and filing

  • Perform other related duties as required

Minimum Qualifications and Requirements:


  • Must be 21 years old

  • Must have a valid Driver's License

  • Associates Degree as required or equivalent experience

  • At least one year of experience in a corporate office setting

  • Customer service or receptionist experience is highly desirable

  • Strong written and verbal communication skills

  • Proficient in Google applications (gmail, documents, spreadsheets, forms) and iOS Systems

  • A dependable team player with business maturity and enthusiasm

What we can offer:


  • Pay Rate: $16.00/hr

  • Health, Dental, Vision, and 401k for eligible employees

  • Paid Time Off including Sick/Safe Time

  • A dynamic and challenging work environment with opportunity for growth

Additional Information:


  • Security Industry Specialists, Inc.

  • Private Patrol Operator #PPO 13936

  • Private Investigator #PI 28063


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Job Description



  • Call and collect payments on accounts

  • Answer phones

  • Scheduling

  • New hire applications

  • Motel reservations

  • Ordering supplies

  • Miscellaneous requests from estimators

  • Miscellaneous requests from manager

  • Miscellaneous requests from operations

  • Email requests


 


Company Description

We provide customized services through our IT/Engineering, Accounting/Finance, and Operations Administration, to ensure the results you require!

Benefits:
Holiday Pay
Sick Pay
Bonus Pay
Medical Pay
Dental
Vision
Life Insurance
Direct Deposit

Offering a competitive salary + bonus and comprehensive benefits, including medical and dental insurance.


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Job Description


 Ultimate Staffing is looking for a Front Desk/Receptionist 


Receptionist:



  • Customer Service skill in person/phone

  • Dependability – Multitasking – Detail Oriented.

  • Data Entry – Computer Literacy – type 45 wpm.

  • Good Attendance

  • Courteousness & Professionalism.

  • Take messages and answer phone

  • Must be a team player

  • Maintain the front desk.

  • Dress Business Casual


Contract-to-Hire


San Jose, CA


$$ Depends on experience


Start ASAP


Company Description

We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.


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At VibrantCare, we deliver quality in all that we do. We treat each other with respect and promote a positive environment where people feel valued. We are honest and open in our relationships and straightforward in our communications. At VibrantCare, we work together to achieve our company objectives and meet our motto of one team one vision. Job Summary: Reports daily to and is under the direct supervision of a Physical Therapist and/or Occupational Therapist in accordance with State Practice Act. Also reports to Administrative Manager and/or the Director of Operations for the market. Possesses training and/or experience which allows him/her to aide therapists in carrying out rehabilitation procedures, organize/schedule and keep records of ancillary services (i.e. FCE's) and support other center-specific functions. The essential functions of the job include but are not limited to: Essential Functions: Provides quality customer service with each patient interaction (through both verbal and written communication). Follows compliance with standardized Administrative Policies and Procedures. Follows directions regarding standardized, efficient and effective front office processes and procedures. Manages patient scheduling of new and follow-up appointments to meet specified benchmarks. Orders clinical and office supplies for the center. Prepares, obtains and mails all of the centers AP (where applicable). Opens all mail. Completes all reports and projects accurately and timely to meet all established deadlines and service standards per center and company operational needs. Demonstrates proficiency in Microsoft Office and Outlook. Collects all applicable co-payments and patient deductibles from patients. Batches and reconciles all co-payments and deductibles collected. Effectively communicates, whether verbal or written, all patient, physician, insurance, billing or reimbursement issues associated with patient care services with CBO Employees, CODs, MCOs, CMs, DOOs, and AMs. Responsible for Daily Productivity and Performance Reports as well as accuracy of such reports including but not limited to: Batch Summary, DOC, Medical Records Request Report, Unscheduled and 1,2,3 Reports, etc. Completes all items on the Clinic Rehab Aide Checklist demonstrating compliance with our established standards. Establishes, organizes and maintains files/records and waiting area for patients. Understands that our customers are both internal and external to the organization and that all staff is expected to uphold the Service Culture Theme and Standards. Prepares for new patients by having a patient chart made before initial visit including but not limited to: prescriptions, authorizations, and insurance information. Maintains patient charts to VibrantCare's policies and procedures. Effectively explains new patient (NP) insurance benefits. Carries out activities delegated by supervisor as allowed under State Practice Act Cleans, sterilizes and maintains hydrocollators, cleaning and maintanance of pools (where applicable) paraffin units and logs temperatures as outlined in policy and procedure manual; keeps current with laundry and maintains full supply of therapy supplies; cleans and maintains all other therapy/exercise equipment; follows OSHA guidelines for safety inspections, cleaning, disinfecting, storage of chemicals, disposal of waste. Observes and reports to the supervising therapist any abnormal patient conditions, reactions and responses to treatment in an efficient, professional manner. Participates in clinical in-services when appropriate Runs and/or participates in disaster drills Perform housekeeping duties (as applicable) including but not limited to dusting, spot cleaning, disinfecting and vacuuming restroom, gym area and gym equipment Performs or assists in any task/special project assigned by Center Manager, Market Manager, Administrative Manager, Director or Operations or other manager at VibrantCare. Required Skills & Abilities: Ability to demonstrate effective customer service skills both oral and written. Communication and interpersonal skills are concise and organized (both oral and written). Effective organizational, time management and planning skills. Computer skills (proficiency in Microsoft Office and Outlook) including accurate data entry skills for automated facilities. Physical Requirements: Ability to lift patients using appropriate biomechanical techniques frequently throughout the course of a weekday/shift; must be capable of easily lifting fifty (50) pounds dead weight alone. Ability to walk, bend, stand and reach constantly during a work day/shift. Visual acuity (near and distant) sufficient to evaluate, diagnose and monitor patient needs and to maintain accurate records, recognize people and provide directions. Ability to speak and hear sufficiently to understand and give directions. Ability to push wheeled equipment through the facility. Possess fine motor skills for clear and accurate writing of reports, charting, scheduling, daily correspondence and presentations, either manually or through the use of dictation equipment. Possess fine motor skills for the effective and efficient handling of diagnostic or therapeutic equipment. Required Credentials: High school diploma or GED required. Current CPR certification. Some coursework or practical experience in a healthcare-related field and basic knowledge of anatomy and physiology


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Job Description


If you are a lover of fashion, people, and want to be in a fast paced environment, Dustin David Salon is hiring!


We are looking for any outgoing, hard working professional, dedicated to client experience and service.


We are a reputable, high end hair salon in the heart of Los Gatos.  The role of a front desk coordinator is one of the most important positions in a salon.  They are the first person and first impression the client experiences calling and visiting our salon.  They are the voice of our business and a representation of our culture and brand.  Not only is this role important for scheduling and offering a high level of customer service, but they would be managing a high volume schedule. This is an incredible opportunity for a highly self motivated business professional who is interested in the salon industry and who wants to work for a high-end, growing company. You must meet each skill and requirement to apply for this position.


Knowledge and Experience:


- Education: HS Diploma required.


- Prefer at least 5 years experience in either restaurant, hospitality, or retail.  Management or sales experience a plus.


- Strong computer skills


- Must possess a sales driven attitude, detailed work ethic, and ability to multitask.


- Extraordinary customer service skills.


- Cash handling experience a must.


- Strong, articulate speech, flawless communication skills - Excellent interpersonal skills and a pleasant phone presence.


- Be a team player with a friendly and supportive attitude.


- Keen attention to details.


Responsibilities:


- Ensuring execution of all Front Desk Operations, including driving sales, scheduling, Retail Inventory, opening and closing salon, cash register, etc.


- Accuracy of all salon software data inputting. Experience with any scheduling software a plus.


- Reinforcing quality of customer service through excellent Client Relations.


- Communicating and supporting salon's goals, systems and mission.


- Educating and selling clients on services and retail products.


- Promoting cooperation and teamwork in the salon through leading by example.


- Possess a professional appearance.


 


Availability: Part time hours of 25-30 per week with potential of full time. We are open Monday thru Saturday, and your shift will vary during those days.  Must be available to work on Saturday.


 


We offer:


- Team Environment


- Medical, Dental, Paid Sick Leave and 401K if full time 


- Employee discounts on product and services


- Monthly Team Meetings


- Monthly one-on-one meetings to help you in your growth and development


Dress Code is strictly Enforced- all black attire


Company Description

We offer:
Team Environment
Medical, Dental
Paid Sick Leave
401K
Employee discounts on product and services
Monthly Team Meetings
Monthly one-on-one meetings to help you in your growth and development
Employee discounts on all products and services
Dress Code Enforced- all black attire


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Job Description


The Ramada Inn Marina is seeking a Part-Time Front Desk Associate. Front Desk Assoicates must be able to assist throughout all stages of the guests' stay, acting as the main point of contact in a professional friendly manner. Providing all front desk services to hotel guests, including but not limited to guestroom sales, reservations, room assignment activities, cashiering, handling guest requests, assistance in resolving complaints, and providing information and concierge services. Hotel experience is preferred but not required; experience in customer service is required.


 


All candidates must be available to work weekdays and weekends. Hotels are a 24/7/365 business, so applicants must be prepared to work ALL weekends & holidays.


 


Who Will Be Successful In This Position?


• Someone who can strike up a conversation with anyone


• A person who has had prior customer service or guest service experience and wants a job they can grow into a career


• Someone who describes themselves as a "can do" person


• A person with a flexible schedule and can work both weekends and week days especially Saturday and Sunday and all Holidays


 


Position Profile:


• Responsible for providing quality guest service as it pertains to checking in/out of hotel guests


• Responds to guest requests to ensure needs are met


• Answers telephones; takes hotel reservations; and provides concierge services in a gracious and professional manner.


• Resolve customer complaints


• Fold towels and pillowcases


 


Requirements:


1. Previous customer service experience


2. Proven ability to deliver superior customer service.


3. Excellent communication skills


4. Ability to work well under pressure of check-in/check-out of guests and handle multiple tasks at once.


5. Schedule flexibility to various shifts weekdays and weekends, especially holidays



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Job Description


 Busy ophthalmology specialty practice looking for an experienced front office medical professional to be apart of our team. We are looking for a highly motivated, highly organized individual who has the experience and leadership abilities to make an impact immediately. 

We offer:



  • Competitive salary

  • Medical benefits

  • Profit sharing plan.



The front desk personnel are the face of the company, working as the first contact patients see when walking into an office or the first voice heard on the phone. As such, front desk professional must have a balance of both customer service and administrative skills.


Front desk duties may include but are not limited to:



  • Answering phones

  • Obtaining authorizations

  • Insurance verification's

  • Taking messages

  • Directing clients

  • Filing paperwork

  • Scheduling appointments

  • Performing data entry

  • Tracking incoming and outgoing mail


Company Description

Retinal Diagnostic Center was founded in 1980 as a retina specialist center devoted to the care and treatment of patients with all vitreo-retinal conditions, including diabetic and vascular retinopathy, macular degeneration, degenerative myopia, retinal detachments, as well as many other less common retinal conditions. The newest techniques and state-of-the-art equipment are available to our patients for diagnosis and treatment. This includes Eylea, Lucentis, Avastin for macular degeneration, vein occlusions and diabetic macular edema; photodynamic therapy for central serous chorioretinopathy; as well as small gauge, suture-less vitrectomy surgery for vitreous floaters and many other conditions. Clinical research is assuming an ever increasing part of the Center's activities. All the doctors at Retinal Diagnostic Center are Board Certified ophthalmologists (Eye M.D.). In addition to this, our doctors have advanced fellowship training in diseases and surgery of the retina and vitreous.


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Job Description


 Busy ophthalmology specialty practice looking for an experienced front office medical professional to be apart of our team. We are looking for a highly motivated, highly organized individual who has the experience and leadership abilities to make an impact immediately.

We offer:



  • Competitive salary

  • Medical benefits

  • Profit sharing plan.



The front desk personnel are the face of the company, working as the first contact patients see when walking into an office or the first voice heard on the phone. As such, front desk professional must have a balance of both customer service and administrative skills.


Front desk duties may include but are not limited to:



  • Answering phones

  • Obtaining authorizations

  • Insurance verification's

  • Taking messages

  • Directing clients

  • Filing paperwork

  • Scheduling appointments

  • Performing data entry

  • Tracking incoming and outgoing mail


Company Description

Retinal Diagnostic Center was founded in 1980 as a retina specialist center devoted to the care and treatment of patients with all vitreo-retinal conditions, including diabetic and vascular retinopathy, macular degeneration, degenerative myopia, retinal detachments, as well as many other less common retinal conditions. The newest techniques and state-of-the-art equipment are available to our patients for diagnosis and treatment. This includes Eylea, Lucentis, Avastin for macular degeneration, vein occlusions and diabetic macular edema; photodynamic therapy for central serous chorioretinopathy; as well as small gauge, suture-less vitrectomy surgery for vitreous floaters and many other conditions. Clinical research is assuming an ever increasing part of the Center's activities. All the doctors at Retinal Diagnostic Center are Board Certified ophthalmologists (Eye M.D.). In addition to this, our doctors have advanced fellowship training in diseases and surgery of the retina and vitreous.


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Job Description


 


iMotion Physical Therapy is proud to serve east bay and south bay community with top notch service and patient care. iMotion Physical Therapy is ultimate medical service office is the best place for our team members to work.


We are a place renowned for exceptional customer service, total professionalism, and warm, compassionate treatment. We have assembled a team of the best and brightest individuals possible.


Most importantly, every member of the iMotion Physical Therapy team shares the same vision and values. We are a company where you know that your work matters – where we make a difference in the lives of everyone who walks through our doors.


HOW TO APPLY


We currently have positions available in our Los Gatos office. Email us your resume with Cover letter (please add * at the beginning of the cover letter in order to get your resume reviewed) today to see if you are qualified to be a part of our team.


Company Description

iMotion Physical Therapy is Physical Therapist owned privet practice. iMotion Physical Therapy specializes in orthopedic, neurological, vestibular, and balance physical therapy. We pride ourselves in high quality physical therapy with an emphasis on "customer service" with "Patient First" ethics. The ideal candidate would have experience working with diverse population groups in regards to diagnosis, treatment plans, and age. Manual therapy certification is plus. New Graduates and PTLA are also welcome to apply.


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Job Description


 


POSITION TITLE: FRONT DESK AGENT


REPORTS TO: Front Office Manager


 


POSITION SUMMARY: Represents the hotel to the guest throughout all stages of the guest's stay. Determines a guest's reservation status and identifies how long the guest will stay. Helps guests complete registration cards and then assign rooms, accommodating special requests whenever possible. Verifies the guest's method of payment and follows established credit‐checking procedures. Places guest and room information in the appropriate front desk racks and communicates this information to the appropriate hotel personnel. Works closely with the housekeeping department in keeping room status reports up to date and coordinates requests for maintenance and repair work. Maintains guest room key storage and maintains and supervises access to safe deposit boxes. Must be sales driven. Presents options and alternatives to guests and offers assistance in making choices. Know the location and types of available rooms as well as activities and services of the property.


 


DUTIES AND RESPONSIBITILITES:


 



  1. Registers guests and assigns rooms. Accommodates special requests whenever possible.

  2. Assists in pre-registration and blocking of rooms for reservations.

  3. Uses suggestive‐selling techniques to sell rooms and to promote other services of the hotel.


4. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.


5. Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral.


6. Processes reservations from the sales office, other hotel departments, and travel agents.


7. Maintains a thorough knowledge of the room rack locations, types of rooms, room rack operations, package plans, and discounts.


8. Knows the credit policy of the hotel and how to code each reservation.


9. Prepares letters of confirmation.


10. Understands the hotel's policy on guaranteed reservation, and no‐shows.


11. Processes advance deposits on reservations.


12. Tracks future, room availabilities on the basis of reservations.


13. Prepares expected arrival lists for front office use.


14. Assists in pre-registration activities when appropriate.


15. Monitors advance deposit requirements.


16. Makes sure that files are kept up to date.


17. Answers letters of inquiry regarding rates and availability.



  1. Processes guest check‐outs.

  2. Reads and initials the pass-on log.. Is aware of daily activities and meetings taking place in the hotel.


20. Attends department meetings.


21. Answers incoming calls.


22. Directs call to guest rooms, staff, or departments through the switchboard or PBX system.


23. Places outgoing calls.


24. Takes and distributes messages for guests


25. Logs all wake‐up call requests and performs wake‐up call services.


26. Provides information about guest services to guests.


27. Answers questions about hotel events and activities.


28. Understands PBX switchboard operations.


  1. Summarizes results of operations for management.

30. Understands principles of auditing, balancing, and closing out account


31. Knows how to operate posting machines and other front office equipment.


  1. Understands and knows how to perform check‐in and check‐out procedures.

33. Coordinates room status updates with the housekeeping department by notifying housekeeping of all check‐outs, late check‐outs, early check‐ins, special requests, and part‐day rooms.


34. Thoroughly understands and adheres to proper credit, check‐cashing, and cash handling policies and procedures.


35. Posts and files all charges to guest, master, and city ledger accounts.



  1. Obtains the house bank and keeps it balanced.

  2. Completes cashier pre‐shift supply checklist.

  3. Takes departmental machine readings at the beginning of the shift.

  4. Post charges to guest accounts.

  5. Transfers guest balances to other accounts as required.

  6. Settles guest accounts.

  7. Handles cash, traveler's checks, personal checks, credit cards, and direct billing requests properly


43. Posts non‐guest ledger payments.


44. Makes account adjustments.


45. Disperses guest records upon check‐out.


46. Transfers folios paid by credit card to each credit card's master file.



  1. Transfers folios charged to the non‐guest ledger to each company's master file.

  2. Balances department totals at the close of the shift.


49. Balances cash at the close of the shift.


50. Manages safe deposit boxes.



  1. Understands room status and room status tracking.

  2. Knows room locations, types of rooms available, and room rates.

  3. Knows how to use all front office equipment.

  4. Follows procedures for issuing and closing safe deposit boxes used by guests.


55. Maintains the cleanliness and neatness of the front desk area.


56. Understands that business demands sometimes make it necessary to move em­ployees from their accustomed shift to other shifts.


  1. Uses proper telephone etiquette.

58. Uses proper mail, package, and message handling procedures.


59. Reports any unusual occurrences or requests to the manager or assistant man­ager.


60. Knows all safety and emergency procedures. Is aware of accident prevention policies.



  1. Posts room charges and taxes to guest accounts.

  2. Processes guest charge vouchers and credit card vouchers,

  3. Transfers charges and deposits to master accounts.

  4. Verifies all account postings and balances.

  5. Monitors the current status of coupon, discount, and other promotional pro­grams.

  6. Prepares a summary of cash, check, and credit card activities.


67. Anticipates and intervenes in all incidents of guest dissatisfaction and attempts to satisfy all such guests, within hotel policy



  1. Develops and maintains all aspects of the hotel's reservations, check-in, and check-out system directed toward the maximization of profit.

  2. Maintain cleanliness of Front Lobby Area. Vacuuming, mopping and sweeping when possible and necessary.

  3. Empting of front office trash.

  4. Attend to breakfast/evening reception bar tasks when necessary.


72. Promotes goodwill by being courteous, friendly, and helpful to guests, manag­ers, and fellow employees.


73. Other duties as requested


 


PREREQUISITES:


 


Education: High school graduate or equivalent. Must be able to speak, read, write, and understand the primary


language(s) used in the workplace. Must be able to speak and understand the primary language(S)


Used by guests who visit the workplace.


 


Experience: Previous hotel‐related experience desired.


Physical: Requires fingering, grasping, writing, standing, sitting, walking, repeti­tive motions, hearing, driving,


 


 


 


 


 


 


Signature Date


 


 


 


Visual activity, and may on occasion have to lift and carry up to 40 pounds.


 


 



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