All jobs

Exciting opportunity for a full-time/part-time Hotel Front Desk clerk! Located in San Francisco offering the best value in a very desirable location with easy access to Chinatown, Financial District and Union Square has an opening for a Hotel Desk Clerk. Customer service and customer satisfaction is a must.

Job Description and Responsibilities:

- Greet guests and patrons as they arrive

- Manage the registration process

- Check identification and ensure credentials are accurate

- Handle guest check-ins and check-outs appropriately

- Take calls and provide information and transfer calls

- Manage accurate accounting of all rooms

- Provide guests with room keys and assist if needed

- Take reservations over the telephone, through email and online bookings

- Compute bills and take payments

- Provide guests with directions around the hotel

- Contact housekeeping and maintenance departments when a problem is reported

- Explain appropriate use of keys and ensure that guests are satisfied with the rooms allotted to them

Requirements:

- Hotel management & hospitality experience is preferred

- Well-versed in computer software including but not limited to: Microsoft Office, Email [Outlook/Gmail]

- Experience with Property Management Systems

- Fluent in English

- Multilingual is a plus - Mandarin, Cantonese, Spanish, etc.

- Must have good communication skills - verbally and written

- Able to multi task 

Academy of Art University is currently hiring part-time Campus Hosts, or front desk greeters, to provide customer service to guests and students visiting our various buildings located throughout San  Francisco.  If you are interested in being considered for this position, please apply today. Campus Hosts may be scheduled up to 40 hours per week for 37.5 weeks per year.  Work is scheduled during the Fall, Spring and Summer semesters only.  The Academy has the following shifts available:

Weekday Shifts Available:

• Overnight Shift  (~11:00pm - 7:30am)


• Day Shift (~7:00am - 3:30pm) 

- Swing Shift (~3:00pm - 11:30pm) 

• Overnight Shift  (~11:00pm - 7:30am) - 16+ hours (Saturday/Sunday)


• Day Shift (~7:00am - 3:30pm) - 16+ hours (Saturday/Sunday)


• Swing Shift (~3:00pm - 11:30pm) - 16+ hours (Saturday/Sunday)

This position pays $16.00 per hour and offers paid sick leave, 401k retirement plans, and commuter benefits.

• The Campus Host will act as a greeter and welcome all visitors as well as students, staff and family members to Academy of Art University


• Check person(s) entering the building for a valid Academy identification badge and issue visitor passes as needed


• Communicate with security to maximize efficiency


• Work special events as needed


• Minimum of one year of customer service experience is required


• Must possess excellent verbal and written communication skills; have a professional appearance and phone presence


• Must be friendly, outgoing and a team player 


• Possess basic computer knowledge in MS Word, Excel and Outlook is preferred

· Restaurant Supervisor 

· Restaurant Host /Hostess 

· Food Runner/ Room Service 

· Server Assistant 

· Bartender

· Guest Service Agent 

· Room Attendant

· Public Area Person

· Housekeeping house Person

The Pretty Kitty is an acclaimed full-service waxing boutique environment that started in 2006 in San Diego. We are a fun, fresh, woman-focused privately owned company. We pride ourselves on the strength of our customer service, and our exceptional proprietary waxing techniques that have made us highly regarded in our industry. We are looking for a receptionist at our Costa Mesa and Lake Forest locations.

***THE POSITION REQUIRES APPLICANTS TO BE WILLING TO TRAVEL TO ALL OF OUR ORANGE COUNTY LOCATIONS. IF YOU ARE NOT WILLING TO WORK AT ALL FOUR STORES, PLEASE DO NOT APPLY. UPON HIRE, RECEPTIONISTS RECEIVE A SET SCHEDULE BETWEEN 1-2 LOCATIONS ONLY. APPLICANTS MUST BE WILLING *IN GENERAL* TO TRAVEL TO BREA, TUSTIN, LAKE FOREST, AND COSTA MESA***

REQUIREMENTS:

• Must have experience in customer service


• Must have a dynamic, friendly and outgoing personality


• Must have a great work ethic


• Must be well presented

Job Duties will include:

• Answering phones


• Booking and confirming client appointments


• Light cleaning and organizing


• Handling money and credit card transactions

We hope to see you soon at The Pretty Kitty!

Sincerely,

Tricia Hetherington

Job Types: Full-time, Part-time

Salary: $12.00 /hour

Experience:

• Customer Service: 1 year (Preferred)

Education:

• High school or equivalent (Required)

Work authorization:

• United States (Required)

Shifts:

• Morning (Required)


• Mid-Day (Required)


• Evening (Required)

Required travel:

• 50% (Required)

Application Question:

• Do you have reliable transportation?

Additional Compensation:

• Tips


• Store Discounts

Work Location:

• Multiple locations


• One location

The Marin Suites Hotel, located in Corte Madera-Marin County, is seeking a customer service expert to join our Front Desk team. ;Checking in/out guests, taking reservations, providing guests with local attractions and amenities are the core duties of the position. The ability to solve guests concerns, project a consistent guest service demeanor and attitude a must. Ability to work unsupervised and make sound decisions is critical to the position.

We offer complete medical/dental/vision plans. 401k, paid vacation, free $10k life insurance coverage, discounted hotel rates at other properties. We REIMBURSE BRIDGE TOLLS and even pay your Costco membership!

Respond to this posting or apply in person M-F 8am-5pm and have an interview at the same time. Marin Suites Hotel. 45 Tamal Vista Blvd Corte Madera CA 94925

Do you want to be part of a team that delivers vision care in a professional, personal and caring way? Laurel Optometry is seeking an enthusiastic individual who is looking for a job that makes a difference for others.

We are looking for someone who has the ability and desire to :

• ensure a positive and professional level of customer service by being detail oriented, having good communication skills and owning a high level of integrity.


• be proficient with electronic health record software.


• schedule clients accurately and perform all aspects of scheduling appointment which include authorizing insurances by collecting all pertinent information, confirming existing appointments, recalling future appointments. 


• become insurance literate..


• explain fees, collect and reconcile EOBs.


• manage the contact lens and glasses delivery schedule.


• master the front desk and become cross trained to assist in the delivery of care.


• A background in optometry is preferred but if not, we are willing to train the right individual.
  
  

Front Desk Receptionist for Yoga & Massage Studio (lower pac hts)compensation: $17 per hour plus commission, FREE YOGA & DISCOUNTED MASSAGE. Part-time The Mindful Body yoga & massage studio in Pacific Heights is looking for a front desk associate.  WEEKENDS HOURS REQUIRED. PLEASE BE:

• Friendly, outgoing and upbeat  


• Good communicator


• Experienced in a client-facing, customer service position


• Reliable & consistent (on time!)


• Comfortable with computers 


• Able to keep track of financial transactions accurately: good at math!


• Detail-oriented and proactive 


• Graceful under pressure


• Enthusiastic about yoga & massage

RESPONSIBILITIES INCLUDE: 

• Greeting clients & orienting them to the studio


• Providing excellent customer service


• Answering of multi-line telephone


• Scheduling, processing, and checking in appointments


• Routinely monitoring the laundry (towels, robes, sheets) 


• Keeping the studio looking tidy & clean (don’t worry, we have a cleaning crew)

DREAM CANDIDATE HAS:

• Marketing/Social Media Savvy 


• MindBody Online software experience


• Sales experience


• Yoga and/or Massage and/or Spa Studio experience   

HOURS:  Looking for someone to work 2 - 4 shifts/week

COMPENSATION:

• $17/hour (base pay)


• Commission for selling yoga and massage memberships : PLEASE NOTE WEEKEND SHIFTS SELL MOST MEMBERSHIPS - Actual pay averages $18 - 20/hour


• Free Yoga; Discounted Massage


• $1.95/hour health benefits after 90 days of employment

PLEASE REPLY WITH:

• Resume


• Cover letter


• What shifts you are available for


• If you have used MindBody software


• If you have worked at a yoga/massage/spa environment

,The Grove Inn, a bed and breakfast inn located one block away from Alamo Square, is looking to expand their team!

Your responsibilities 

• Guest check-in/check-out.


• Minor cleaning and laundry tasks throughout the day.


• Setup and hosting of our continental breakfast when on morning shift.


• Attending to our guests’s needs, including new reservations, booking modifications, etc.
  
  

Requirements

• English fluency (written and spoken).


• Friendly and helpful demeanor, both in person as well as in e-mails and on phone.


• “Can-do” and competent work attitude.


• Pro-active, anticipatory work ethic.


• Working knowledge of San Francisco and bay area in general: Transportation options, special events, things to do, restaurants/bars/cafés.


• Business-casual attire.
  
  

Nice-to-haves (but not required)

• Prior hospitality experience and/or currently enrollment in hospitality/hospitality-adjacent studies.


• Knowledge of, and experience with, cultures from around the world.


• Foreign language knowledge a huge plus!
  
  

Compensation

Starting salary $18/h during training (first month), up to $23/h after training month.

IMPORTANT

Respond to this advert with a ***cover letter AND fully complete and up-to-date resume*** in PDF format.

Job applications lacking a cover letter and/or resume cannot be considered.

Blades Co is a fast paced, fun, energetic work environment & we're looking for a dedicated receptionist to be apart of our team! When our clients walk into our shop, we want them to find a friendly, smiling face and a helping hand. The ideal candidate has excellent communication and multitasking skills, a positive attitude and a strong work ethic.

Receptionists duties are as follows:

• Greeting clients as soon as they arrive


• Booking clients through Square


• Answering phone


• Rescheduling appointments


• Basic shop upkeep (cleaning breakroom, washing towels, sweeping hair, cleaning wait area, etc...)


• Providing clients with a welcoming experience


• Learning what the different types of services that we offer are


• Becoming familiar with hair products

We are looking to add to our friendly and professional team. We require a qualified Front Desk Receptionist to work on a part-time basis.

With modern facilities, quality products and an easygoing, relaxed atmosphere, LASH & LUXE is a great place to be!

We are looking for:

• a reliable and friendly team player

• a self-motivated individual and who is highly organized

• a good communicator with excellent customer service skills

Receptionist Job Duties:

* Welcomes guests by greeting them, in person or on the telephone; answering or referring inquiries.

* Warmly greeting clients, walking them to the proper beauty station and alerting assigned technicians of their arrival

* Booking and confirming appointments via phone and email

* Processing transactions (cash and credit cards) and issuing receipts

* Maintains safe and clean reception area by complying with procedures, rules, and regulations

* Contributes to team effort by accomplishing related results as needed

In this role you will be working in a positive environment with professional staff who have expansive knowledge in the industry. In return, you will be offered award wages and you will be working in great conditions.

If you have the essential requirements and would like to seize this great opportunity, please email your cover letter and resume.

 Dream Beauty Supply is an upscale store located in Lake Zurich. We sell wigs, cosmetics, hair extensions, beauty products and accessories. We are currently looking to hire cashiers with past experience for Full Time and Part Time positions as soon as possible.Duties and Essential JobDeliver excellent customer service that ensures ongoing sales and high levels of customer satisfaction.Work with customers to determine their needs and then recommend the right product to solve the customer’s problem.Assist in ensuring that the product presentation area is clean and organized.Develop and cultivate strong buying relationships with customers.Use company literature and available training resources to stay up to date on product features.Perform basic math functions to collect payments and make change.Operate registers, scanners, scales and credit card/debit card terminals.Memorize product locations throughout the store and be able to direct customers or make suggestions.Handle exchanges and refunds in a quick,efficient manner.Collect payments and bag purchases for customers.Maintain accurate cash drawer.Take a tally of the funds in the cash register when required during a shift and produce transaction reports.Keep the checkout area clean and orderly.Skills and EducationGeneral understanding of the principles of sales.Strong communication skillsHigh school diploma requiredExperience with customer serviceProven track record in achieving sales quotasMathematical skills and the ability to handle transactions quickly and accurately.Previous experience in a retail store or as a cashierPositive, helpful attitude toward customers, including the ability to speak clearly and convey information accurately.Ability to process coupons, refunds, ...View more Business Overview

LINKS

Front Desk Receptionist

Are you a friendly, mature, capable person looking to supplement your income with part-time work? We are a woman-owned and run acupuncture and wellness clinic on Piedmont Ave looking to fill an entry-level, front-desk receptionist position.

Job duties include:

• Redirect phone calls


• Check in patients


• Refresh treatment rooms


• Light office duties (filing, copying, faxing)


• Light housekeeping (dusting, light laundry)


• Restocking inventory and supplies

Requirements: Available between 15 and 20 hours a week, evenings until 7 and possibly some weekends. Hourly rate $15-18 per hour. 

Yoga Flow SF is family and community oriented company with three yoga studios located in San Francisco. We specialize in dynamic, heated vinyasa flow yoga set to great music, and we have some of the best teachers in the city! We also have child care and offerings that support the whole family being able to enjoy yoga.

We were rated one of the Top 10 Yoga Studios in San Francisco, and we are looking for Front Desk Associate that will help us to continue serving the community by going above and beyond! As such, we are looking for kind, conscious and creative team members that have a positive, solution oriented, can-do attitude, and will treat the studio as if it were their home. If this describes you, we'd love for you to join our team!

Ideal candidates:

Has a strong work ethic.

Has excellent customer service skills.

Has strong interpersonal skills, and a positive, can-do attitude.

Is proactive and detail oriented.

Enjoys a clean, organized working environment, and can help create and maintain one

Has sales and retail experience, and understands how to share the benefits of products and packages in a friendly manner.

Is comfortable on a mac platform.

Brings something additional to the table (besides 1--6) that will contribute to a thriving business and collaborative team environment. What else do you do in your personal/professional life that can help drive the success of this business?

The Front Desk Associate position is available at our Ocean Studio location; and is part-time at 15 - 20 hours per week, with shifts that may include evenings and weekends. There is potential to take on more hours at our Union and Noe Studio location as-needed.

Barre Belle are hiring for a Part-Time Front Desk Receptionist. We are looking for someone who is fun, energetic, passionate about fitness, outgoing and hard working! Below is a list of tasks you'll do while on shift!

• Answering the phone
  
  


• Greeting clients who come to take class and checking them into class
  
  


• Responding to client emails
  
  


• Light cleaning of the studio
  
  


• Washing and folding towels
  
  

We can't wait to hear from you and are looking to hire immediately! Email us your resume

This position is based in Los Angeles, California and reports to the Manager of Executive Administration & Facilities. This position is responsible for coordinating employee and management requests in relationship to the office. This position oversees the facility and all things associated with maintaining a safe, operational, clean, and well stocked office. The ideal candidate will be highly motivated, patient, have a strong sense of urgency and excellent customer service skills. In addition, this role is very visible internally and externally, so the ideal candidate will have a strong desire to build relationships with a variety of personality types while understanding that everything they do and support enables the success and continued functioning of the business. This role will also spend part of their shift at the reception desk. The Facilities Coordinator will serve as the face of SDI welcoming, directing and announcing all guests, visitors and clients when they arrive. The Coordinator will welcome all persons in a manner that creates a sense of comfort and optimal customer service for all.

This role will also provide administrative support to staff and executives with regard to receiving calls, mail, guests and general inquiries.

Principle Duties & Responsibilities

Kitchen/Pantries (3) – Daily reset every morning (and as needed)

• Put clean dishes in cupboards (from dishwasher and/or drying rack)


• Put dirty dishes in the dishwasher (if in sink)


• Refill/restock tea, coffee, sugar, stirrers, creamer, dish soap, hand soap, paper towels (as needed)


• Rotate and/or empty coffee pots (that are low/cooking)


• Monitor coffee hot plates and ensure they’re off if no liquid in pots


• Check that all trash/recycling have been properly emptied by cleaning staff


• Empty water from sponge holders in kitchen and pantries


• Empty water from fridge water catcher (wipe up floor, fridge, etc.)


• Wipe down excess water on counters


• Reset table centerpieces, including napkins, utensils, salt & pepper


• Reset table, chairs and stools


• Monitor refrigerator maintenance (filters, etc.)


• Clean and reset after bagels (Friday only)

Conference/Meeting Rooms – Daily reset every morning (and as needed)

• Reset each room in morning (and as needed), including straightening chairs, removing unnecessary items and trash, etc.


• Print and replace room calendar (4 in total)

Reception

• Serve as primary back up for receptionist, covering lunches, breaks and vacation days (when temporary staffing isn’t necessary)


• Deliver or notify package recipients of packages received at reception


• Pickup mail and deliver mail to employees/departments

Maintenance/Facilities Requests

• Liaise with landlord and building engineers regarding repairs to the suite, air conditioning, plumbing, cleaning crew and other office/building related matters (via landlord portal)


• Manage internal facility help-desk tickets from employees


• Liaise with HR on employee ergonomic requests to ensure consistent approach to approvals and authorized devices purchased.

Keys & Key Cards

• Distribute and duplicate door keys as needed


• Maintain master list of door keys


• Retain master keys in safe for easy access and duplication

Office Supplies

• Monitor, order and stock office supplies, including but not limited to tea, coffee, plastic utensils, paper plates, paper towels, napkins, dish soap, hand soap, sponges, Post-Its, pens, highlighters, notepads, printer paper, paper clips, binder clips, folders, printer ink, furniture and other office/kitchen supplies


• Supply receipts and invoices to Finance


• Refill/restock supplies, including paper, pens, etc.


• Check copiers/printers for confidential printouts left behind by owner


• Check and ink/toner and report to IT as needed

Vendors

• Schedule, communicate with, receive and escort all vendors


• Code vendor invoices for Finance


• Vendors include but are not limited to FirstChoice (coffee), Canteen, Full Circle Recycling (blue shred bins), Servicon (janitorial), Hines (landlord and building engineers), Iron Mountain, Office Depot, Canon, Costco, Fed Ex, DHL, plumbing, HVAC, electrical, e-waste, media shredding, bagel company (every Friday), pizza company (every Thursday), etc.


• Ensure that all vendors have current certificates of insurance undefined

Parking & Validations

• Monitor validation usage


• Refill/stock validations via check requests to Finance


• Communicate with two parking garages (SP+ and Ameripark)

Safety

• Ensure that all fire extinguishers, flashlights and first aid supplies are properly maintained


• Conduct safety inspections and write up safety inspection report in compliance with OSHA requirements


• Facilitate emergency preparedness annual training with HR and other business unit leaders


• Participate in Company-wide safety training for employees to include but not limited to:

o Fire Drills

o Earthquake Evacuations

Other/General

• Manage headphone supply and distribute to new employees as needed


• Collaborate with HR, Executive Assistant and/or Regional Committee with special projects and events, such as:
  
  
  • Employee of the month (cake and ice cream)
  
  
  • Halloween
  
  
  • Thanksgiving Potluck
  
  
  • Holiday Party
  
  
  
  


• Maintain office signage (name/number placards)


• Coordinate office moves


• Purchase new microwaves when they break (under warrantee)


• Coordinate removal of large furniture and junk items as needed


• Serve as primary back up for receptionist, covering lunches, breaks and vacation days (when temporary staffing isn’t necessary)

Reception

• Accept and deliver all mail, packages and food deliveries.


• Maintain a professional, safe, and inviting working environment by keeping the office clean and organized.


• Ensure the office is secured during holiday times.


• Acting as a resource for Account Representatives and junior positions, providing guidance and advice; answering questions.


• Must build strong working relationships within department, company and with clients.


• Answer phones and operate a switchboard.


• Route calls to specific people.


• Answer inquiries about company.


• Greet visitors warmly and make sure they are comfortable.


• Call persons waiting for visitor and book them a room to meet in.


• Schedule meetings and conference rooms.


• Make coffee and set out food.


• Ensure reception area is tidy.


• Coordinate mail flow in and out of office.


• Coordinate office activities.


• Handle phone calls from people calling in sick.


• Gather personal and insurance information.


• Hand out employee applications.


• Arrange appointments.


• Cash out people when necessary.


• Validate parking tickets.


• Give visitors badges and direct them to where they can sign in.


• Issue parking passes.


• Send email and faxes.


• Collect and distribute parcels and other mail.


• Perform basic bookkeeping, filing, and clerical duties.


• Prepare travel vouchers.


• Take and relay messages.


• Update appointment calendars.


• Schedule follow-up appointments.


• Screen and respond to incoming calls, forward calls as appropriate and correspondence with employees as necessary; greet clients and visitors.


• Serve as back-up for calendaring and scheduling.


• Efficiently handle administrative functions as assigned; employee of the month celebration, office events, etc.


• Provide support and assistance to Executive Assistant and employees as needed.


• Distribute incoming mail & FedEx packages and prepare outgoing mail for shipping.


• Adheres to company policies and procedures.


• Adheres to full-time schedule and hours of work rules and requirements.


• Performs other related duties, as assigned.

Must be able to demonstrate:

• Excellent communication skills


• Excellent negotiation skills


• Good technical understanding


• Ability to quickly grasp complex subject matters


• Ability to work to tight deadlines and under pressure


• Self-motivation


• Proactivity


• Ability to work independently and on own initiative


• Ability to be an excellent team player


• Good time management skills


• Excellent organizational skills


• Strong interpersonal skills


• Good attention to detail


• Excellent problem-solving skills


• Enthusiastic and willing to learn

Qualifications and Experience

• 1 -2 years of experience in customer service, facilities management and/or office management role.


• Strong customer service skills, follow through and ability to act as the office expert for new hires and existing employees on all things related to the facility


• Possess general computer skills including a working- knowledge of Microsoft Office and Outlook


• Strong organizational skills and meticulous attention to detail


• Ability to remain calm under pressure; adhere to deadlines and execute on tasks


• Demonstrate a pleasant, professional demeanor at all times


• Professionally interface with all levels of the organization, as well as high-profile individuals, clients and vendors


• Must be able to sit for prolonged periods of time

Physical Demands

• Ability to continuously stand or walk.


• Ability to bend, squat, climb stairs and lift frequently.


• Ability to lift up to 25 pounds occasionally.

Our Fremont based, growing dental practice is looking for a Front Office receptionist. We are looking for a peoples' person with excellent communication skills and a team-player with a positive, problem-solving attitude.

This is a great career opportunity, with lots of room for growth. Our modern, hi-tech office offers you a great work environment. Our focus on high quality dentistry and high customer satisfaction provides you with a rewarding experience. You get to utilize your interpersonal skills in our fast-paced, result-oriented team.

At least 1 year experience at a dental office in the following areas is required*:

• Patient scheduling/recalls, and other typical dental office front desk duties.


• Checking online insurance eligibility/benefits


• Treatment planning/presentation


• Financial co-ordination


• Cross-training for back will be a plus

*If you are an experienced Dental Assistant, but do not have front experience, we will be happy to train you.

Job Type: Full-time

Salary: $17.00 to $24.00 /hour

Experience:

• dental office: 1 year (Required)

The Grove Inn, a bed and breakfast inn located one block away from Alamo Square, is looking to expand their team!

Your responsibilities

Guest check-in/check-out.

Minor cleaning and laundry tasks throughout the day.

Setup and hosting of our continental breakfast when on morning shift.

Attending to our guests’s needs, including new reservations, booking modifications, etc.

Requirements

English fluency (written and spoken).

Friendly and helpful demeanor, both in person as well as in e-mails and on phone.

“Can-do” and competent work attitude.

Pro-active, anticipatory work ethic.

Working knowledge of San Francisco and bay area in general: Transportation options, special events, things to do, restaurants/bars/cafés.

Business-casual attire.

Nice-to-haves (but not required)

Prior hospitality experience and/or currently enrollment in hospitality/hospitality-adjacent studies.

Knowledge of, and experience with, cultures from around the world.

Foreign language knowledge a huge plus!

Compensation

Starting salary $18/h during training (first month), up to $23/h after training month.

IMPORTANT

Respond to this advert with a ***cover letter AND fully complete and up-to-date resume*** in PDF format.

Job applications lacking a cover letter and/or resume cannot be considered.

ZAZA is a busy and upscale spa that specializes in nails, skincare and lashes in South Park. And we serve delicious wine and bubbly!We are looking for an energetic front desk gal who loves to give great customer service.

Job Description/Qualifications

*Great customer service skills and professional demeanor.

*Manage and coordinate front desk schedule and activities.*Maintain a working knowledge of all services and products offered by the spa.

*Greet and correspond with customers.*Answer phones and schedule spa appointments.*Sell retail products.*Open and Close Spa.

*Coordinate work schedule & appointments for nail technicians and estheticians.

*Offer the highest level of personalized service while maintaining a positive attitude.

*Must be able to work weekends, evening and some holidays.

*At least 2 years in salon, spa or retail customer service experience.

*Assist with social media and spa events.Hourly position with commission and benefits.

For consideration, please email or drop off a resume at 543 2nd Street San Franicsco. www.zazaspa.com

Job Type: Part-time

Required experience:

• customer service: 1-2 years

Wanna work somewhere that’s fun, exciting and be yourself!? Look no further...Here at The Southern Temple we’re looking for a dynamic individual, that’s hardworking and takes initiative with a can do attitude! If that’s you please send your resume attached with a photo to be considered for the position.

Requirements:

-Cosmetology License or Currently in school

-1 year experience with customer service/ cosmetology

*Previous salon experience is preferred but not required*

Compensation:

-Day Rate (depending on experience)

-Training

- Complementary Services

Visit our website for more information

Please email your resume with picture attached

THIS PART IS IMPORTANT: Please write a cover letter stating the three (3) things you think are most important when creating a great guest experience. If you do not answer this question you will not be considered for the position.

Voted America's Best Day Spa by American Spa Magazine, "Best Of" by Walnut Creek Magazine and Diablo Magazine, The Woodhouse Day Spa is like no other.

At The Woodhouse, we value our team members and strive for excellence with every guest experience. Share with us your unique talents and professionalism and in return, we will train you in "The Woodhouse Way" and provide you with the tools and knowledge needed to help you deliver the best guest experience each and every time. We are a company that recognizes, rewards and celebrates with you along the way and as you excel, opportunities will follow.

The Woodhouse Day Spa is the leader in affordable luxury. The willingness to serve and the ability to deliver are the core of our company's mantra. We are seeking passion filled, enthusiastic individuals who are driven by excellence. If you want to be more than just a number, you should consider joining the Woodhouse Team!

Our Front Desk Professionals have the most important job in the spa as they are the first person our guests come into contact with when they walk through the door and the last person they see before they leave.

As a Front Desk Professional, you would be expected to:

• Work full-time or part-time hours with weekend availability

• Orchestrate the spa guest schedule using computer software

• Be an expert on our menu of services and retail products

• Ensure a positive and consistent guest experience

• Support the spa director and help to ensure the spa runs smoothly

• Be extremely organized and pay attention to detail

• Be able to work efficiently in a fast-paced environment and handle multiple tasks at the same time

• Provide personal attention to the guest from the moment he/she walks through the door

• Educate the guest on the "Woodhouse Experience" with a warm welcome, introduction to our changing lounges and amenities, and ensuring that they have a seamless experience

• Answer the phone with a smile before the third ring and be able to communicate clearly and elegantly with our guests

• Be a Woodhouse brand ambassador, making sure the guest enters a clean and calm environment with just the right lighting, music and aromatherapy to ensure a memorable experience

• Remember the small things that make up the "Woodhouse Difference" (The guest's favorite drink, personal details such as birthdays and anniversaries, etc.)

Woodhouse Perks include:

o Competitive pay and incentive programs

o AFLAC, Dental, Vision insurance

o Opportunities for advancement

o Generous employee discounts

o Friends and family discount

o Regular reviews that give you the opportunity to provide suggestions and feedback

o A team atmosphere and great work environment

The Woodhouse Day Spa is an Equal Opportunity Employer and is a drug free workplace.

The Front Desk employee is the face of the Retro Fitness outlet; they are the person a member sees when he or she first walks into the facility. It is important that this person be TEAM oriented with great communication skills. The Front Desk employee wears many hats while also ensuring a positive member experience.

Live by the RETRO values – integRity, dEdication, consisTency, expeRience and innOvation!

Requirements

• A positive upbeat personality.


• Effective ability to communicate with customers, coworkers and managers.


• The ability to multi-task.


• Customer service oriented.


• Punctual, responsible and pays attention to detail.


• CPR/AED training preferred.


• Prior sales experience in a retail setting is preferred.


• Successful completion of all Retro University courses.

Environment

• Working environment is inside the Retro Fitness Outlet. Working hours could vary and include mornings, evenings, and weekends.
  
  

Direct report

This position is supervised by the positions below and in order of:

• Retro Fitness General Manager
  
  

Retro Fitness Mission Statement

Retro Fitness is a Health Club built on the respect and dedication for each of our members who entrust us to help them achieve their health and fitness goals. Our mission is to provide a consistent and innovative customer experience for each member to realize their true fitness potential; making America a healthier place 1 visit, 1 rep, 1 mile at a time.

Responsibilities of Front Desk Staff Member

• Greeting and checking in members as they come in.


• Resolving member issues in an effective manner.


• Membership sales and retention.


• Following up with prospects.


• Selling in-store merchandise such as Retro Blends Smoothies, Cooler Drinks, Pro Shop items, etc.


• Ensuring a safe and clean environment for all members and staff.


• Applicable downtime tasks provided by Management may include upkeep & walkthroughs of facility.


• Opening and closing the facility if scheduled.


• Following company policies and procedures.

All Front Desk employees are to wear company staff shirt along with either Khaki pants or black athletic pants. Sneakers must always be worn. No boots, heals, or open toe shoes or sandals. Front Desk staff should always be well groomed and neat. Opening shift employees are required to be inside the facility 15 minutes prior to scheduled opening time ensuring all items on the Opening Checklist are performed before members arrive. Closing employees are to close the facility at the established time. Employees are not to count money until all members have left the Retro Fitness outlet and the doors have been locked.

Krav Maga Unyted IS HIRING! Pasadena's #1 fitness and self-defense training center, is looking for ROCKSTARS to join our growing team!

POSITION: FRONT DESK ASSOCIATE

STATUS: PART TIME

RESPONSIBILITIES:

Provide exceptional customer service and hospitality to members and guests

Membership and pro shop sales

Ensure a successful class check-in process and support Krav Maga Unyted instructors in class management

Professionally present membership and class package options to prospective members and clients

Work with all Krav Maga Unyted staff members to maintain a strong team focused on efficiency and camaraderie

Maintain up to date product knowledge for all fitness center operations and classes

Maintain our unique Krav Maga Unyted appearance, atmosphere, aesthetic, and culture

REQUIREMENTS

Must have 1-2 years of excellent customer service experience - please include in your REPLY or have this available upon request

Must possess the ability to prioritize and effectively manage multiple tasks at once in a fast-paced environment

Must be able to work without direct supervision and show the initiative to perform duties and initiate tasks independently

Must be able to work well with a wide range of personalities and situations

Must possess a strong can-do attitude and exude positivity

Must have professional and friendly phone and email etiquette

Must be willing to take part in Krav Maga Unyted classes and to learn the basics of our self-defense systems and workout program

Must have the ability and flexibility to work a non-traditional schedule -- MORNINGS/MID DAY/EVENING, SATURDAYS AND HOLIDAY SHIFTS

PLEASE SUBMIT YOUR RESUME AND RECENT PICTURE OF YOURSELF WITH "KMU FRONT DESK PASADENA" IN THE SUBJECT LINE.

Feel free to check out our website to see what we are all about