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 A mid-sized boutique hotel is looking for front desk manager, night auditor, and front desk agent positions. Applicants must have at least 2 years of experience as a front desk representative. Applicants must also be friendly, service-oriented team players and capable problem solvers.

All applicants must be able to speak English and Spanish and be proficient in Room Master. We are looking for both part-time and full-time positions. Background and reference checks will be required of all interested applicants.

Front Office Administrators and Front Desk Receptionists are hugely important roles to play within any thriving organization. You are the first image and branding that represent a company, their people, their products, and their services.

We are always actively looking for awesome Front Desk Receptionists and Office Administrators to join our rapidly growing team!

Are you a doer with positive energy and a drive to succeed? Do you have awesome phone etiquette, and do well with the Microsoft office suite? Are you organized? Do you have a strong work ethic, and are you looking for your next assignment/opportunity?

We look forward to hearing from all qualified candidates!

Duties include but are not limited to:
-Answering mulit-line phones
-Cash Handling
-Checking-in/out guests
-Handling guest complaints
-Keeping the front desk stocked and clean
-Able to connect with guests and hold a conversation

At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.

National Vision, Inc. (NVI) is one of the largest optical retailers in the United States. We offer an innovative culture where training is a priority, hard work is praised, and career growth is a reality.

We are looking for a Receptionist to join our growing team. The Receptionist provides prompt, courteous service to customers either on the phone or in person.

What would you do? – The Specifics

• Ensure high quality customer service.


• Ensure a smooth flow of customers through the store.


• Answer, screen, and forward incoming phone calls in accordance with NVI protocol.


• Process and understand managed care plans.


• Obtain and document information from the insurance company as needed.


• Schedule and confirm appointments, follow-up visits and classes.


• File all patient records daily and pull patient files for the next day’s appointments.


• Check on status and notify customers when orders are in or of any delays.


• Ensure all WIP Report functions are performed daily; cancelled job status, backorder list and problem jobs.


• Keep reception area tidy and presentable, with all necessary stationery and materials (e.g. pens, forms and brochures).

Are you the right fit? – The Suitable Talent

• Experience as a Receptionist, Front Office Representative or similar role is preferred.


• Experience handling multiple phone lines.


• Professional attitude and appearance.


• Strong customer service skills.


• Effective interpersonal skills.


• Ability to be resourceful and proactive when issues arise.


• Excellent organizational skills.

What are the benefits?
National Vision offers a competitive benefits package including Health and Dental Insurance, 401k with company match, Flex Spending Account, Short Term and Long Term Disability Insurance, Life Insurance, Paid Personal Time Off, and much more. Please see our website www.nationalvision.com to learn more.

At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.

National Vision, Inc. (NVI) is one of the largest optical retailers in the United States. We offer an innovative culture where training is a priority, hard work is praised, and career growth is a reality.

We are looking for a Receptionist to join our growing team. The Receptionist provides prompt, courteous service to customers either on the phone or in person.

What would you do? – The Specifics

• Ensure high quality customer service.


• Ensure a smooth flow of customers through the store.


• Answer, screen, and forward incoming phone calls in accordance with NVI protocol.


• Process and understand managed care plans.


• Obtain and document information from the insurance company as needed.


• Schedule and confirm appointments, follow-up visits and classes.


• File all patient records daily and pull patient files for the next day’s appointments.


• Check on status and notify customers when orders are in or of any delays.


• Ensure all WIP Report functions are performed daily; cancelled job status, backorder list and problem jobs.


• Keep reception area tidy and presentable, with all necessary stationery and materials (e.g. pens, forms and brochures).

Are you the right fit? – The Suitable Talent

• Experience as a Receptionist, Front Office Representative or similar role is preferred.


• Experience handling multiple phone lines.


• Professional attitude and appearance.


• Strong customer service skills.


• Effective interpersonal skills.


• Ability to be resourceful and proactive when issues arise.


• Excellent organizational skills.

What are the benefits?
National Vision offers a competitive benefits package including Health and Dental Insurance, 401k with company match, Flex Spending Account, Short Term and Long Term Disability Insurance, Life Insurance, Paid Personal Time Off, and much more. Please see our website www.nationalvision.com to learn more.

OUR STORY

We are a company with integrated luxury and lifestyle offerings centered on Movement, Nutrition and Regeneration. In addition to Equinox, our other brands, Blink, Pure Yoga, SoulCycle, Furthermore, and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Within our portfolio of brands, we have more than 200 locations within every major city across the United States in addition to London, Toronto, & Vancouver.

OUR CODE

We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, living ahead of the moment in fashion, culture and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company.

If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you.

We are looking for energetic, creative, and enthusiastic Front Desk Associates to join the Equinox team. This is a great position for candidates looking to make a significant impact in a growing and dynamic organization

• Professionally greet members and guests


• Scan membership ID’s upon members entrance


• Answer phones professionally


• Respond to member questions, concerns and discrepancies


• Update members’ accounts if needed


• Maintain an orderly and clean work area


• Ability to work opening/closing/mid-day shifts


• Ability to tour members


• Provide the highest level of customer service to members, prospective members, and guests


• Aid other departments with other related tasks

• Minimum of 1 year in customer service or related experience


• High school diploma/GED required or equivalent work experience


• Reliable, professional, computer literate, energetic, and friendly


• Preferably interested in health, fitness, and/or sports


• Must be friendly, vibrant, and outgoing


• Must be able to effectively communicate in person, via email, and via phone

ESSENTIAL PHYSICAL REQUIREMENTS

• Must be able to perform all essential physical aspects of the position which may include standing for long periods of time, sitting, constantly walking, squatting, stooping, reaching, and bending above and below shoulder height


• Must be able to perform pushing, pulling and lifting up to 50lbs at a time

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:

• We offer competitive salary, benefits and industry leading commission opportunities for club employees


• Complimentary Club membership


• 30- 50% discounts on all Equinox products and services including Personal Training, Private Pilates, Spa and Café’ services and Shop items

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/

All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.

At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.

National Vision, Inc. (NVI) is one of the largest optical retailers in the United States. We offer an innovative culture where training is a priority, hard work is praised, and career growth is a reality.

We are looking for a Receptionist to join our growing team. The Receptionist provides prompt, courteous service to customers either on the phone or in person.

What would you do? – The Specifics

• Ensure high quality customer service.


• Ensure a smooth flow of customers through the store.


• Answer, screen, and forward incoming phone calls in accordance with NVI protocol.


• Process and understand managed care plans.


• Obtain and document information from the insurance company as needed.


• Schedule and confirm appointments, follow-up visits and classes.


• File all patient records daily and pull patient files for the next day’s appointments.


• Check on status and notify customers when orders are in or of any delays.


• Ensure all WIP Report functions are performed daily; cancelled job status, backorder list and problem jobs.


• Keep reception area tidy and presentable, with all necessary stationery and materials (e.g. pens, forms and brochures).

Are you the right fit? – The Suitable Talent

• Experience as a Receptionist, Front Office Representative or similar role is preferred.


• Experience handling multiple phone lines.


• Professional attitude and appearance.


• Strong customer service skills.


• Effective interpersonal skills.


• Ability to be resourceful and proactive when issues arise.


• Excellent organizational skills.

What are the benefits?
National Vision offers a competitive benefits package including Health and Dental Insurance, 401k with company match, Flex Spending Account, Short Term and Long Term Disability Insurance, Life Insurance, Paid Personal Time Off, and much more. Please see our website www.nationalvision.com to learn more.

Are you a hotel Front Desk Manager, Front Office Manager, Guest Service Manager (or Supervisor)? We have an excellent opportunity for a hotel operations professional to join a luxury, full-service hotel in Detroit.

The Front Office / Guest Services Supervisor will oversee front desk operations, central reservations, guest services associates, PBX, and ensure an exceptional experience for hotel guests. Supervisors also gain experience yielding rates and inventory, scheduling, and actively participating in generally managing the hotel.

Benefits:

• 5-day, 50-hour work week


• Very competitive base salary (up to $48K per year)


• Outstanding medical benefits (dental and vision included), vacation, and 401K


• Opportunities for growth

Requirements:

• Bachelor's degree in Hospitality Business, General Business, or related major from a school such as Michigan State, Grand Valley State, Central Michigan, Northwood, Western Michigan, Ferris State, Eastern Michigan, etc.


• Management or supervisor experience in hotel operations, either as a front desk manager/supervisor or housekeeping manager/supervisor

Ready to join one of Detroit's finest hotels?

Apply now for consideration!

Kevin Swanquist

Executive Recruiter

kevin@harperjobs.com

For a full list of open positions, visit www.harperjobs.com

Front Desk Associate - Victor, NY / Ontario County Area - Part Time Position - Weekdays M, W, F 4-10pm & Weekends Sa, Su 1-7pm

Planet Fitness, a private equity backed fitness retailer, is seeking candidates for the role of Front Desk Associates.The Front Desk Associate is a highly friendly and courteous individual who consistently delivers first-rate service and fosters positive customer satisfaction and loyalty while promoting ECP-PF Holdings-Planet Fitness Mission, Vision and Values.The Front Desk Associate must be adept at balancing multiple tasks with a friendly, courteous demeanor.

Essential Duties and Responsibilities:

• Welcome and exit members in a confident, professional, and friendly manner with hi's and goodbye's.


• Anticipate member's needs, respond promptly and acknowledge all members


• Provide gracious and efficient telephone service. Calls should be answered promptly and knowledgeably, always ensuring complete and accurate information.


• Utilize strong communication and problem-solving skills to effectively resolve customer concerns, ensuring a pleasant experience.
  
  
  • Ability to maintain the cleanliness of the club for up to 50% of the shift.
  
  
  • Deliver prompt, efficient customer service while maintaining a high level of accuracy in a fast-paced retail environment.
  
  
  • Hands-on experience in accepting payments from customers and give change and receipts.
  
  
  • Drive revenue by communicating and demonstrating benefits of products and special promotions to customers.
  
  
  • Proven ability to answer customers' questions and give information regarding the business procedures and policies in an exact and customer-friendly way
  
  
  
  

Minimum Skills

• Ability to manage multiple responsibilities


• Solid work ethic with strong decision-making skills


• Self-starter who takes initiative with minimal direction and supervision


• Comfortable working a flexible rotating schedule


• Superior customer service skills, preferably in the fitness industry.


• Hard working, enthusiastic and energetic!


• Strong problem resolution skills.

Minimum Qualifications

• 18 years old or older


• A High School Diploma Or Equivalent required


• Six months face to face customer service experience in a retail environment required or 1-year Fitness experience preferred.

Hours(weekend availability required!)

Monday:4:00pm - 10:00pm

Tuesday: OFF

Wednesday:4:00pm - 10:00pm

Thursday: OFF

Friday:4:00pm - 10:00pm

Saturday: 1:00pm - 7:00pm

Sunday:1:00pm - 7:00pm

Benefits

• Competitive Salary


• Company contribution towards health benefits that includes: Medical, Dental, Vision, LTD, STD and Critical Illness


• Paid Time Off benefits (if applicable)

Planet Fitness is an Equal Opportunity Employer

DO YOU HAVE A SPARKLING PERSONALITY? DO YOU ENJOY MAKING PEOPLE FEEL BEAUTIFUL?  DO YOU ENJOY SALES? IF SO, THIS JOB IS FOR YOU!!!

Our team ROCKS! Check us out on Instagram, @amazinglash_chandlerocotillo and on Facebook, https://www.facebook.com/amazinglashstudiochandlerocotillo.

Customers love us, we're the LARGEST Amazing Lash Studio in the Phoenix Valley...check out our 5 Star Ratings on YELP, Google and Facebook...search Amazing Lash Studio Chandler Ocotillo on both Yelp and Google!!!

We’re currently looking for Lash Consultants for our locations in Chandler at the Paseo Lindo Mall at the corner of S. Arizona and Ocotillo as well as our Chandler Mall location.

Do you enjoy working in an upbeat, friendly environment? Do you have a successful sales background? Are you able to multi-task? Are you personable, organized, driven to succeed, and committed to providing excellent customer service? If so, then you should consider a career as a Lash Consultant at our one of our two Amazing Lash Studios in Chandler.

Responsibilities:

• Assist Studio Manager/Director


• Enthusiastically greet customers and make them feel welcome


• Apply sales knowledge toward selling our maintenance program to guests


• Respond promptly and professionally to customer questions, needs, and concerns


• Answer incoming phone calls


• Assist with opening/closing procedures (based on schedule)


• Book standing appointments/future appointments for clients


• Assist other team members in maintaining a clean, well organized studio environment


• Prepare guest records for treatments, maintain client information filing and data entry


• Cash management, member retention, general administrative and clerical support

Requirements:

• Sales experience is a must


• Must achieve 50% membership sales per review period


• Must have customer service experience and a true passion to help others


• Must be a people person with a desire to provide a truly enjoyable experience for every client


• Outgoing, strong interpersonal skills, energetic, ability to communicate well with team members and and confidently/professionally with clients


• Must have reliable transportation and ability to be at work on time


• Must be well-organized and able to remedy challenges/multitask effectively and calmly during busy times


• Must have some computer experience (MS Word, Excel, Email) “Millennium” salon software a PLUS


• Must be able to work well with fellow staff and management ( a TEAM player)


• Must be able to work flexible days and hours, including nights, weekends, and holidays.

Benefits:

• Competitive wage commission structure bonus programs


• Health insurance


• Free eye lash extensions


• Discounts on services and products


• Work in an upbeat, friendly environment!

Gorin Tennis Academy is looking for an Assistant Front Desk Manager at our Redmond, WA location! This candidate will have experience in customer service, business operations, employee management, overall organizational skills and computer proficiency. This candidate will be the first point of contact for all front desk staff. The candidate will work with both the tennis director and the coaches to organize court scheduling and tennis programing. The position requires managing of desk staff and club operations and will involve a high level of customer service. Knowledge of tennis or tennis operations is preferred.

Responsibilities and Duties Include:

- Running and operating the club front desk and monitoring online scheduling software

- Staffing and managing the front desk staff - communicating updated policies and training new staff

- Demonstrating superior accuracy, organization, and attention to detail

- Utilizing an online scheduling and payment software to complete transactions and set up and monitor new programs

- Communicating with clients and coaches promptly over the phone, in person, and via email

- Completing assignments from the Director of Tennis and Gorin Tennis Academy Chief of Staff

- Assist in marketing new programs and events

Qualifications:

- Managerial experience

- Ability to take initiative and make educated decisions

- Excellent communication skills

- Ability to multi-task

- Comfortable using computers and online softwares

- The ability to mange a group of employees

- The ability to multi-task in a fast paced environment

- Ability to communicate and build relationships with clients and staff members

- Must be able to utilize an online scheduling and payment system

• Greet all customers who approach the Front Desk in a smiling, friendly 


• Check-in arriving guests in the most efficient manner possible, following all established procedures and policies.


• Check-out departing guests in the most efficient manner possible, following all established procedures and policies.


• Review arriving reservations for the day early in the shift, checking for special requests, VIP’s, etc., assigning rooms as necessary.


• Pre-register groups that have requested pre-registration.


• Count cash drawer at beginning and end of each shift.  Prepare shift deposit accurately, following standard procedures.


• Have a complete understanding of all aspects of the MICROS cash register operation.


• Compare housekeepers report with the folio bucket at the beginning of the PM Shift or when Housekeeping is finished for the day.


• Enter all wakeup calls accurately.


• Record messages and receive mail for arriving and in-house guests.  Ensure that message lights are turned on and off as necessary.


• Check all guest folios during each shift, checking for potential credit problems.  Ensure that all guests have either sufficient cash balances or authorized credit cards to cover expected charges.  Take steps to notify cash customers who have used their credit balances to come and pay on their account.


• Record future reservations for any guest by phone or in person, following all standard procedures.  Always check for sold-out dates before promising availability.


• Handle complaints efficiently and courteously.  Listen carefully to the guest’s problem.  If possible, take immediate personal responsibility to correct the problem.  If you cannot correct the problem with available resources, notify your supervisor or the General Manager immediately. Always report the nature of the complaint to the General Manager so that an apology letter or other steps may be taken.


• Post phone charges promptly.  Post any other charges incurred by guests during your shift using standard procedures.


• Take each available opportunity to upsell arriving guests to the highest rated room.


• Coordinate with Housekeeping on room statuses frequently during the day, transmitting check out rooms to Housekeeping and receiving ready rooms from Housekeeping.


• Complete Housekeeping Report on PM Shift.  Accuracy is very important.


• File folios, RG cards, and reservations cards as necessary.


• Be knowledgeable about scheduled groups and meetings.  Take time to read function sheets and reservations in order to be completely familiar with them.


• Maintain fresh coffee in the lobby at all times.


• Coordinate with Maintenance on any guest reported or observed problems.


• Answer telephone efficiently and pleasantly within three rings and with correct phrasing.  Determine nature of the call and transfer to proper extension.


• Complete shift checklist before the end of the shift.


• Send and receive faxes as needed.


• Log all reservations in reservations log for your shift.


• Drive shuttle van as necessary.

• High school diploma


• Some customer service experience required

Massage Envy is looking for committed, friendly, upbeat and sales minded individuals to join our team. As a Front Desk Sales Associate at one of our Atticus Franchise Group Massage Envy franchised locations, you play an important role in driving our vision that total body care is an integral part of everyone's well-being journey. Additionally, you would be joining the largest operator in the system with incredible development programs and growth opportunities.

The role is compensated with a combination of base and commission pay Commissions are based on sales.

Your Role:

• Follow and execute the sales process and script.


• Providing outstanding customer service.


• Promoting the value of total body care by educating clients on new and expanded services, as well as leading retail skin care products.


• Promoting the benefits of memberships to access lower rates and enjoy a routine wellness experience.


• Driving member retention through outreach via phone and email to current members.


• Protecting our workplace culture by recognizing and supporting team goals and building positive relationships with team members.

Ideal Candidate:

• Must be 18 years or older


• Sales superstars who are not afraid to take the lead in connecting clients to memberships, services, and retail products to support the mission of total body care.


• People of integrity ready to champion the well-being of members, guests, and team members and do the right thing.


• Smart and savvy with solid math and computer skills, confidence handling cash, and a high school diploma or equivalent.


• Masters of customer service who makes everyone they interact with feel valued and supported, whether in person or on the phone.


• Fast on their feet with the ability to think critically, juggle multiple tasks, and set priorities.


• Great teammates who can work well with other associates and service providers in a fun and fast-paced environment.


• Supporters of total body care with a general knowledge of massage, body stretch and skin care services & products.


• Passionate people who love what they do and bring their drive and excitement to work with them every day.

Your Benefits:

• Earn unlimited commissions and incentives in addition to your hourly rate!


• Employee membership, which allows you to receive our services at a special rate, plus a discount off all of our products.


• Room for advancement and professional development based on performance.


• A dynamic, energizing environment where you are consistently challenged, never bored.


• Training to help you grow and refine your sales and customer service skills.

Our Commitment to You:

As the largest Massage Envy Franchise owners, with over 70 locations across the US, we pride ourselves on Accountability, Integrity, and Teamwork. We invest in your personal and professional growth by encouraging open communication and providing you with ongoing training and development supported by a structured management team to help you succeed.

Ready to Join the Atticus Massage Envy Family? Apply Today!

We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, national origin, age, disability, uniformed service, status as a veteran, genetic information, citizenship status, or any other protected class under applicable federal, state or local law.

Massage Envy is looking for committed, friendly, upbeat and sales minded individuals to join our team. As a Front Desk Sales Associate at one of our Atticus Franchise Group Massage Envy franchised locations, you play an important role in driving our vision that total body care is an integral part of everyone's well-being journey. Additionally, you would be joining the largest operator in the system with incredible development programs and growth opportunities.

The role is compensated with a combination of base and commission pay Commissions are based on sales.

Your Role:

• Follow and execute the sales process and script.


• Providing outstanding customer service.


• Promoting the value of total body care by educating clients on new and expanded services, as well as leading retail skin care products.


• Promoting the benefits of memberships to access lower rates and enjoy a routine wellness experience.


• Driving member retention through outreach via phone and email to current members.


• Protecting our workplace culture by recognizing and supporting team goals and building positive relationships with team members.

Ideal Candidate:

• Must be 18 years or older


• Sales superstars who are not afraid to take the lead in connecting clients to memberships, services, and retail products to support the mission of total body care.


• People of integrity ready to champion the well-being of members, guests, and team members and do the right thing.


• Smart and savvy with solid math and computer skills, confidence handling cash, and a high school diploma or equivalent.


• Masters of customer service who makes everyone they interact with feel valued and supported, whether in person or on the phone.


• Fast on their feet with the ability to think critically, juggle multiple tasks, and set priorities.


• Great teammates who can work well with other associates and service providers in a fun and fast-paced environment.


• Supporters of total body care with a general knowledge of massage, body stretch and skin care services & products.


• Passionate people who love what they do and bring their drive and excitement to work with them every day.

Your Benefits:

• Earn unlimited commissions and incentives in addition to your hourly rate!


• Employee membership, which allows you to receive our services at a special rate, plus a discount off all of our products.


• Room for advancement and professional development based on performance.


• A dynamic, energizing environment where you are consistently challenged, never bored.


• Training to help you grow and refine your sales and customer service skills.

Our Commitment to You:

As the largest Massage Envy Franchise owners, with over 70 locations across the US, we pride ourselves on Accountability, Integrity, and Teamwork. We invest in your personal and professional growth by encouraging open communication and providing you with ongoing training and development supported by a structured management team to help you succeed.

Ready to Join the Atticus Massage Envy Family? Apply Today!

We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, national origin, age, disability, uniformed service, status as a veteran, genetic information, citizenship status, or any other protected class under applicable federal, state or local law.

Cornerstone Staffing Solutions, Inc. is recruiting for Patient Care Representatives in an outpatient practice setting. Our Client is located in Santa Clara County. This is a Fulltime position, Day Shift, from 8 am to 5 pm.

The Patient Care Representative is the primary point of contact for the practice’s patients. This position contributes to the overall patient experience and satisfaction.

Responsibilities-

Answer telephone calls and relay messages.

Schedule appointments.

Verify patients’ demographics and insurance information.

Review patients’ medical records to assist with patient inquiries.

Requests for medication refills and coordinate Release of Record requests.

Patient Registration.

Call Management.

Communication and Front-Office Procedures.

Electronic Medical Record (EMR) Documentation.

Cashiering

All other duties as assigned including department-specific functions and responsibilities-

Contributes to the overall patient experience and satisfaction.

Participates in performance improvement activities.

Performs other duties as assigned.

Adheres to HR, safety, HIPAA and compliance policies, and attendance requirements.

Performs work in accordance with established schedules, policies, and procedures

Requirements

High School Diploma or GED.

Minimum 2 years of experience as a Patient Care Representative or in a customer service/guest

relations role preferred.

Experience working with an EMR.

Ability to accurately type a minimum of 40 WPM.

Strong verbal and written communications, and active listening skills.

Solid patient/guest relations skills with the ability to communicate in a professional, courteous, and efficient manner.

Excellent interpersonal and telephone communication skills.

Legible handwriting.

Basic math skills are necessary to collect payments and balance the cash drawer.

Excellent attention to detail.

Basic computer skills to include keyboarding, mouse movement, and data entry skills to enter information accurately into the EPIC EMR.

Ability to maintain composure during challenging interpersonal interactions.

Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted to maintain standard workflow.

Ability to work effectively as a team member who is flexible, cooperative, and willing to assist others

Associates degree preferred.

EPIC EMR experience preferred.

Bilingual skills preferred.

Must be available to work days, evenings, weekends, and holidays.

If you or someone you know have the following skills, please apply or send your resume to Eastbay@cssitalent.com.

Cornerstone Staffing Solutions is among the largest staffing firms in America and received ClearlyRated’s (formerly Inavero) Best of Staffing® Client Award every consecutive year since 2016. Since 2003, Cornerstone has grown from a neighborhood staffing provider to a national firm that employs thousands of people at hundreds of companies from coast to coast. Providing candidate searching and job placement for administrative, industrial, technical, sales, and transportation positions, Cornerstone truly is where talent and jobs meet. Visit Cornerstone at http://www.cornerstone-staffing.com.

 Busy ophthalmology practice seeking top notch patient friendly front desk staff.  The right candidate will be a quick learner and have strong computer skills.  

• Work in a fun environment with great people


• Great benefits package that includes 401k, medical, vision and dental, free gym memberships and discounts


• Opportunities to grow within the company

• Dedication to our members’ successes and goals


• Integrity which creates life-long relationships


• Passion for people in the communities we serve


• Pride in what we do and who we are


• Leadership development (ongoing)


• Excellence in execution


• But most of all…. we are more than a gym; we are a family!!

• Have a positive, upbeat, and outgoing attitude


• Are passionate about hospitality and excellence for our members


• Can work in a dynamic, fast-paced, goal-oriented environment without sacrificing quality of service


• Have fitness industry experience (preferred)


• Love to constantly learn and grow

• Assemble and manage a fully engaged and high performing membership team that aligns with company initiatives and culture.


• Ensure that project/department milestones/goals are met and adhere to approved budgets


• Enforces all club rules, policies and promotes proper execution of all procedures.


• Keep the club fully staffed through review of applications, interviewing making hiring recommendations to the general manager.


• Manage membership sales generation for their facility


• Develop and monitor monthly, quarterly and annual metrics including employee retention and satisfaction


• Train staff to generate leads/new business through member promotions, leads, referrals, and guest passes.


• Manage employee’s performance by coaching, and creating a healthy, positive working environment.


• Conduct weekly meetings with direct reports to review performance and offer direction, inspiration, and guidance toward achieving individual and club goals.

• Ability to use sound business judgment and have strong analytical skills


• Ability to effectively communicate with constituents


• Effective listening skills


• Effective delegation and follow-up skills


• Effective planning and organization skills


• Demonstrates ability to create a positive environment


• Demonstrates willingness and openness for self-development


• Ability to identify and use resources to improve overall operations


• Strong leadership qualities coupled with excellent motivational, communication and team building skills will make you an ideal candidate for this position.


• College degree preferred


• Current CPR Certification is required.

• Manage Operations team to ensure policies and procedures are followed at all times


• Hires, trains and supervises operations team members for the front desk, Kids Club and Housekeeping Associates. 


• Serves as Liaison with Corporate Customer Care Department assisting General Manager with member and/or operational issues


• Responsible for control of cash deposit with GM sign off ensuring daily deposits are made on time


• Serves as Liaison with cleaning team daily to ensure proper level of cleanliness maintained at all times including daily management of the cleaning checklists


• Works in cooperation with GM to manage/process cancellations following procedures in place to retain member


• Assists GM with management of Medallia to ensure all members concerns are addressed in a timely manner


• Assists GM with bi-weekly payroll to ensure all missed punches are corrected and submitted on time with payroll signed off by indicated deadline

• Ensures that all front desk systems are followed such as proper Member Check-In, Telephone Inquiry, Guest Registration, Cash Handling, Replacement of Member ID Card, Delinquent Account Procedures, Account Change requests, travel/guest passes


• Directs and controls all gym walk-thrus


• Communicates with GM regarding ways to improve front desk operations


• Responsible for communicating and following cash management procedures


• Manages the retail sales procedures for the gym.

• Excellent communication, organization and customer service skills


• Understanding of basic cash procedures


• Basic computer skills


• Ability to handle challenging customer issues with patience, tact and professionalism


• Excellent training skills


• Excellent leadership and management skills


• Current CPR Certification

Looking for a "hands-on" role in a fast-paced environment? Are you interested in working for a great company? Then you may be a terrific fit for our Front Desk Agent position.

Posting Overview

We are seeking a professional positive and enthusiastic individual for the position of full time or part-time Front Desk Agent at the Bolling Wilson Hotel, Wytheville VA. This person will work with other high-quality professionals and will be primarily responsible for assisting and facilitating reservations and providing exceptional guest service.

Job Title

Front Desk Agent

Location Name

Bolling Wilson Hotel

City

Wytheville

State

VA

Responsibilities

• Monitor guest accounts and post charges


• Register guests and assign them a guest room


• Compute bills and collect payments from guests


• Make and confirm reservations over the phone and online


• Answer the phone and operate the telephone switchboard


• Maintain responsibility for safekeeping and issuance of keys


• Be informed of all events taking place at the hotel on a daily basis


• Greet and welcome all guests in a professional and hospitable manner


• Review accounts and charges with guests during the checkout process


• Issue room keys and help guests transport their luggage to their rooms


• Attend mandatory company and/or departmental meetings and training


• Receive and expedite all guest messages, faxes, packages, and mail received


• Keep in contact with housekeeping to keep accurate records of room status


• Contact housekeeping or maintenance staff when a guest reports a problem


• Maintain working knowledge of all rates, packages, and booking restrictions


• Verify customers' credit, and establish how the customer will pay for their bill


• Keep records of room availability and guests' accounts using the specified POS


• Professionally handle guest complaints and solve problems as swiftly as possible


• Maintain a thorough working knowledge of the hotel property management system


• Advise housekeeping staff when rooms have been vacated and are ready for cleaning


• Record guest comments or complaints, referring customers to managers as necessary


• Handle all lost and found inquiries efficiently and professionally, following proper guidelines


• Maintain full knowledge of all parking options and charges, always offering luggage assistance


• Provide effective service by Interacting with guests in a respectful, cheerful, and polite manner


• Maintain the lobby and sitting area including ensuring the coffee, other beverages and snacks are replenished


• Make special deliveries to guest rooms with gift baskets, champagne, and other special ordered food and beverage items


• Know all safety and emergency procedures, including handling of emergency phone calls and what to do in an emergency situation


• Answer inquiries pertaining to hotel services, registration of guests, and directions to area shopping, dining, entertainment, and attractions


• Keep a log of all maintenance problems and inform housekeeping and maintenance staff of said problems


• Perform other duties as assigned

Requirements

• Ability to lift 30 lbs.


• Ability to work on a computer


• Ability to stand for eight hours


• Must be able to work Sundays


• Customer-oriented and friendly


• Must have intermediate computer skills


• Ability to bend frequently during a shift


• Prioritization and time management skills


• Practice and observe all safety procedures


• Ability to maintain room inventory on POS


• Working quickly without compromising quality


• Must be available to work weekends and holidays


• Ability to processes credit card transactions on a credit card terminal


• Ability to work with little supervision and maintain a high level of performance


• Ability to answer phones and transfer calls using the main telephone switchboard

EEO Statement

We are proud to be an EEO/AA employer M/F/Disabled/Veterans.

About the company

Iconic architecture, a thriving social scene, beautifully landscaped spaces and an array of top-notch services. Up to Par Management LLC selects only the most passionate and skilled hospitality professionals. Up to Par Management LLC is a premier management company creating lifetime memories for its members, guests, and associates through its profitable clubs, hotels, value-added services, and community relationships.

Up to Par exists to create success for its clubs and hotels through a philosophy of continuous improvement, operational excellence and flawless execution achieved through a culture of financial discipline, safety, and community and environmental stewardship that develops and delivers innovative solutions for its customers, while providing a dynamic and challenging environment for its associates.

Other

Please note the job responsibilities listed are not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this position. Duties, responsibilities, and activities may change at any time with or without notice.

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Looking for a Front Desk Administrator for our high paced general dental office in Jacksonville NC.

This position requires self-motivation and an upbeat personality, and enjoy helping people Applicants must be comfortable on the phone, internet, multi-tasking, working with insurance and working with customers while being patient and professional at all times. Insurance billing experience is preferred.

Full time 5 days a week 7:45am – 5:30 PM

Offering competitive wage, 401K with matching, Holiday and Vacation pay.

No Phone calls Please send resume on zip Recruiter

Shift is available December 1st 2016 - May 1st 2017   Shift times are M-Th.  3-10  Friday  2-9,  M-Th  4-8, Saturday 11-7.

The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Essential Duties and Responsibilities 

• Greet members, prospective members and guests, providing exceptional customer service.


• Handle all front desk related activities including:
  
  
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  
  
  • Check members into the system.
  
  
  • New member sign-up.
  
  
  • Take prospective members on tours.
  
  
  
  

• Facilitate needed updates to member’s accounts.


• Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.


• Assist in maintaining the neatness and cleanliness of the club.

Qualifications/Requirements 

• Customer service background preferred.


• Basic computer proficiency.


• A passion for fitness and health.


• Upbeat and positive attitude!


• Punctuality and reliability is a must.


• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.


• Strong listener with the ability to empathize and problem solve.


• Demonstrate diplomacy in all interactions while using appropriate behavior and language.


• High School diploma/GED equivalent required.


• Must be 18 years of age or older.

Physical Demands 

• Continual standing and walking during shift.


• Continual talking in person or on the phone during shift.


• Must be able to occassionally lift up to 50 lbs.

Front Desk Receptionist at Eye Consultants of Atlanta**Peachtree Corners

Ideal candidates should be accountable, flexible, pay attention to details, think critically, and be able to work independently and within a team. Must be able to positively interact with patients and provide excellent patient assistance.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Gather patient demographics including completed insurance and patient information.


• Enters all patient and insurance information.


• Cross trained for both Check In/Out and Appointment Secretary position.


• Back up answering incoming telephone calls.


• Makes future appointments and answer inquiries.


• Verifies insurance benefits and eligibility.


• Excellent communication skills.


• Organizational skills.


• Moderate typing.


• Performs variety of clerical duties.


• Other duties may be assigned.

Benefits:

• Medical/Dental


• Life Insurance


• PTO


• Paid holidays

POSITION SUMMARY:

The Patient Services Representative is responsible for patient registration, scheduling and triaging clinical calls for multiple practices and facilities.

ESSENTIAL FUNCTIONS: To perform this job, an individual must perform each essential function satisfactorily with or without a reasonable accommodation.

· Greets patients, registering and scheduling as appropriate.

· Triages and routes clinical calls as appropriate.

· Assists patients with necessary paperwork as needed.

· Maintains work area and lobby in neat and orderly manner.

· Escalates questions/issues to appropriate resources as needed.

· Meets department productivity standards

· Maintains an understanding of billing information to assist providers and medical staff.

· Maintains an understanding of services provided by Practitioner and location.

· Enters referral information as appropriate.

· Files and pulls medical charts as needed.

· Regular and reliable attendance.

· Perform other duties as assigned.

Education: High school diploma or equivalent

Experience: 0-1-year customer services experience in a call center, healthcare or retail environment.

We are a full-service boatyard seeking a Security Guard/Front Desk Concierge to become an integral part of our team. The ideal candidate must have a friendly and easy going personality while also being very perceptive and disciplined. You will be the “face” of the company for all visitors and are responsible for the first impression we will make. The selected individual will be responsible for signing in/out employees, customers, guests and subcontractors. They will also periodically patrol and secure our premises as well as identify safety risks to staff and patrons.

Brief Description of Responsibilities:

• Register employees, customers, guests and subcontractors




• Verify subcontractors have proper insurance




• Monitor premises to prevent theft, violence, or infractions of rules




• Thoroughly examine doors, windows and gates to ensure proper function and security




• Warn violators of premise rules and regulations




• Report any facility issues such as fire hazards and safety issues




• Verify that all subcontractors are utilizing their personal protective equipment and are following safety protocols




• Request emergency personnel for high risk situations

Please apply in person Monday thru Friday 8:00am - 5:00pm at Rolly Marine Service 2551 West State Road 84, Fort Lauderdale, Florida 33312

Massage Envy is looking for committed, friendly, upbeat and sales minded individuals to join our team. As a Front Desk Sales Associate at one of our Atticus Franchise Group Massage Envy franchised locations, you play an important role in driving our vision that total body care is an integral part of everyone's well-being journey. Additionally, you would be joining the largest operator in the system with incredible development programs and growth opportunities.

The role is compensated with a combination of base and commission pay Commissions are based on sales.

Your Role:

• Follow and execute the sales process and script.


• Providing outstanding customer service.


• Promoting the value of total body care by educating clients on new and expanded services, as well as leading retail skin care products.


• Promoting the benefits of memberships to access lower rates and enjoy a routine wellness experience.


• Driving member retention through outreach via phone and email to current members.


• Protecting our workplace culture by recognizing and supporting team goals and building positive relationships with team members.

Ideal Candidate:

• Must be 18 years or older


• Sales superstars who are not afraid to take the lead in connecting clients to memberships, services, and retail products to support the mission of total body care.


• People of integrity ready to champion the well-being of members, guests, and team members and do the right thing.


• Smart and savvy with solid math and computer skills, confidence handling cash, and a high school diploma or equivalent.


• Masters of customer service who makes everyone they interact with feel valued and supported, whether in person or on the phone.


• Fast on their feet with the ability to think critically, juggle multiple tasks, and set priorities.


• Great teammates who can work well with other associates and service providers in a fun and fast-paced environment.


• Supporters of total body care with a general knowledge of massage, body stretch and skin care services & products.


• Passionate people who love what they do and bring their drive and excitement to work with them every day.

Your Benefits:

• Earn unlimited commissions and incentives in addition to your hourly rate!


• Employee membership, which allows you to receive our services at a special rate, plus a discount off all of our products.


• Room for advancement and professional development based on performance.


• A dynamic, energizing environment where you are consistently challenged, never bored.


• Training to help you grow and refine your sales and customer service skills.

Our Commitment to You:

As the largest Massage Envy Franchise owners, with over 70 locations across the US, we pride ourselves on Accountability, Integrity, and Teamwork. We invest in your personal and professional growth by encouraging open communication and providing you with ongoing training and development supported by a structured management team to help you succeed.

Ready to Join the Atticus Massage Envy Family? Apply Today!

We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, national origin, age, disability, uniformed service, status as a veteran, genetic information, citizenship status, or any other protected class under applicable federal, state or local law.

We are looking for outgoing, energetic, positive sales people to accurately represent our brand,  and provide our clients with exceptional customer service. 

Job Description:

• HAVE FUN! Build relationships with co workers and our amazing Guests!


• Meet sales goals measured daily/weekly/monthly-Training will be provided so if you dont have sales skills we still want you!


• Help guests look and feel good! Help them with any questions and most importantly educate.


• Maintains a clean and organized salon


• Cash handling, opening/closing business.


• Daily administrative paperwork, and goal tracking

Qualifications:

• High school diploma, or equivalent.


• Excellent verbal and written communication skills


• Must be able to stand, bend, walk for long periods of time, for 7+hours per day


• Reliable transportation, flexible availability including nights and weekends.

Come join the fun at Palm Beach Tan. You wont regret applying. Base + commission for pay structure. ($10-$16/hr) We offer a full-time associate a wide variety of benefits and we offer ALL employees a flexible work schedule, free tanning services and 50% discounts on all of our great skincare products.

MANDARA SPA

Our journey began on the spiritual island of Bali, where we discovered a true reverence for the healing arts. In Bali, this knowledge is passed down from generation to generation, from mother to daughter, from father to son, and as such is deeply entwined in the Balinese way of life. Combining this rich knowledge and spirit of generosity with European techniques, Mandara offers each guest the ultimate luxuriously healing experience.

Today, Mandara Spas can be found in diverse locations around the world. Every Mandara Spa experience is completely unique, because we honor the diversity of the culture we are immersed in as well as the Balinese traditions from our past. It is our promise that while no two Mandara Spas are identical, you will recognize us from our commitment to your ultimate satisfaction, our belief in the healing arts and the spirit of generosity from which we perform your service. Namaste. 

JOB DESCRIPTION

The Concierge is responsible for participating and monitoring front of house to ensure that all guests are met and welcomed, and that a comprehensive range of ‘information’ and ‘homecare services’ are offered.  Paying special attention to front line guest service excellence standards.

Qualifications:

- Experience:  (Type of work experience, min. number of years):

• Preferred experience working with a Point of Sale system (i.e. Book4Time experience desirable) and answering phones in a customer service facing environment, retail a plus.

- Technical or Administrative Knowledge:

• Computer literate with good typing skills.


• Effective written communication skills.


• Able to operate basic business machines(i.e. calculator, fax, printer, copier)

- Required Skills and Abilities and/or:

• Self motivated.


• Maintain a professional appearance at all times.


• At least 1 year of experience of working with answering the phones in a customer oriented environment.


• Demonstrate pleasant and appropriate phone etiquette.


• Excellent listening and verbal skills.


• Computer literate with good keyboard skills. Proficient with Windows.


• Ability to operate basic office equipment such as phone, fax, copier, printer, etc.


• High school diploma or equivalent.


• Team player.


• Responsible, dependable.


• High personal standards and values.


• Excellent client care, service excellence and attention to detail.


• Effective communicator.


• Flexible and cooperative.


• Ability to meet US employment and eligibility requirements.

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