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We’re Psoas Massage + Bodywork and we’re looking for a jack-of-all-trades Front Desk Team Lead to help streamline our massage clinic. This mostly client facing position is responsible for a wide range of tasks on a daily basis to help the business run smoothly. The ideal candidate will have a combination of entrepreneurial tenacity, enthusiasm, and attention to detail.    

Responsibilities:    

• Doing what it takes to get the job done


• Taking ownership of and juggling any number of projects at once


• Provide support across multiple teams, including but not limited to Client Success, Marketing,      Communications, Human Resources, Facilities Management and Project Management


• Streamline processes and create and/or improve on existing process documentation


• Coordinate schedules for the clinical (massage therapists) and administrative teams


• Troubleshooting and solving client and staff challenges


• Move between working the front desk, taking intake calls, admin tasks, and ongoing and urgent projects


• Collaborate with the General Manager to support all Operations of the business


• Supporting and encouraging the Business mission and values in our community 

About you:  

• Believe in the benefits of bodywork and it's potential to influence overall health


• Can work independently to execute on projects and adhere to deadlines AND collaboratively to get stuff done


• You’re an excellent writer with sophisticated communication skills


• Have excellent organizational skills and an eye for detail


• Always looking for opportunities for improvement and growth on the individual and team level


• Someone who isn’t afraid of rolling up their sleeves


• Maintain the perfect balance of setting strong boundaries while practicing compassion


• Have at least a 2-year degree and experience in management type roles.


• Experience with scheduling/POS software like Millennium/Meevo 

This full-time position will mostly be an opening schedule – 7a-3:30p during the week with at least 1 weekend day – while requiring flexibility for covering other staff needs. The salary will be dependent on experience of the applicant. Benefits include monthly massage, delicious catered food a couple times per week, commute pre-tax benefits and health insurance contributions.   

How to Apply - please e-mail us the following:

• Cover letter in the body of the email, including an explanation of why this position fits in your current and long term plan in the Bay Area


• Resume attachment


• Three professional references
  
  

 

Thank you, and we look forward to connecting!

Company Introduction:

The Westin brand is built on four unique differences - tradition, distinctive hotels, products and service. We look for 'people who make the difference', a Westin legacy where associates deliver a consistent and memorable level of service all the time.

Overview:

Location: USA –Napa, CA

Type: Non-Management

Category: Hotel/Resort, Guest Services

Grooming:

All employees must maintain a neat, clean and well-groomed appearance per Westin standards.

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

Skills and Knowledge:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:

Must be able to speak, read, write and understand the primary language(s) used in the workplace.

Must be able to read and write to facilitate the communication process.

Requires good communication skills, both verbal and written.

Must possess basic computational ability.

Must possess basic computer skills.

General Skills and Description:

High School Diploma

Prior hospitality experience an asset

Physical Demands:

Most work tasks are performed outdoors. Indoor temperature is moderate and controlled by hotel environmental systems.

Must be able to sit/stand at a desk for up to 7 hours per day. Walking and standing are required the rest of the working day. Length of time of these tasks may vary from day to day and task to task.

Must be able to lift up to 15 lbs. occasionally.

Requires grasping, writing, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity.

Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.

Vision occurs continuously with the most common visual functions being those of near vision and depth perception.

Requires manual dexterity to use and operate all necessary equipment.

Must have finger dexterity to be able to operate office equipment such as computers, printers, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.

Other::

Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all employees are required to fully comply with Westin rules and regulations for the safe and effective operation of the hotel’s facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.

Responsibilities:

Answers and directs incoming calls from inside and outside the hotel. Identifies all guest needs and handles their requests. Dispatch Service Express delivery attendants and other hotel staff via two-way radio and telephone. Is a member of the Emergency Response team. The Service Express® Agent is a back-of-the-house and front-of-the-house concierge.

Answers and directs all external incoming telephone calls following Westin telephone etiquette.

Answers all internally generated guest and delivery-related associate calls.

Dispatches delivery, security, engineering, housekeeping and others to the Service Express® Attendants.

Check in guests, checks out guests, up-sells room nights.

Posts room service charges, settles tickets, completes employee financial and closes day procedures.

Takes call-in amenity and hospitality orders and organizes deliveries to guests.

Answers guests’ questions and assists them with their needs, ensuring all requests are followed through and completed.

Handles guests’ complaints and takes action to resolve problems.

Accepts and relays guests’ messages, either manually, written or through voice mail system.

Takes requests for wake-up calls and follows through to ensure guests receive their wake-up call at the requested time.

Communicates situations where guests are dissatisfied or experiencing a problem and offers the resolution to the Manager on Duty.

Follows all accounting procedures according to guidelines to ensure proper revenues and payment on accounts are received and credited.

Maintains up-to-date knowledge of all hotel and area events and activities so that guests will receive accurate and prompt information when requested. Acts as liaison for concierge in their absence.

Has extensive knowledge of the Hotel amenities and surrounding attractions and provides guests with further information than what is requested.

Provides a professional and immediate response to guests concerns.

Greets guests with a cheerful and pleasant voice using guests’ names at least thrice during conversations.

Uses Westin approved Service Express® Technology to ensure delivery of timed orders and other requests at the designated times, following up with delivery and other staff to ensure completion.

Performs functions of a concierge, their duties and requests.

Responds to emergency situations calmly and effectively, according to hotel guidelines.

May perform duties of Service Express Attendant as needed, such as retrieving, storing and delivering guest luggage.

Creates an organized, cooperative, and well run work environment by completing shift checklist and following through on responsibilities.

Helps to identify process problems and deficient areas in the hotel and suggests solutions for permanent fixes.

Performs other duties as requested by management when appropriate.

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel.

Be familiar with all seasonal changes and special promotions.

Participate in sales incentives.

Become fully cross-trained in areas of Service Express®.

Additional duties as necessary and assigned.

The Inn at Pasatiempo in Santa Cruz is looking to fill both Full and Part Time positions in its Front Desk and Night Auditor departments.

Front Desk duties include greeting hotel guests, taking reservations over the phone and in person, checking guests in and out of the hotel, handling customer inquiries and complaints, and handling guest’s billing inquiries.

Night Auditor duties include checking guests in and out of the hotel, taking hotel room reservations over the phone, doing security rounds of the property, confirming and settling daily billing activity, and running nightly reports. The night shift is from 11:00pm to 7:00am.

Must have reliable transportation and be open to working weekends and holidays.

Starting pay for all positions is $13.00 per hour. For Part Time employees, we are more than willing to work around school, sports, activities, and other work schedules as long as we are given prior notice.

Please email your resume or cover letter, or come to the property in person to fill out an employment application. We are located at 555 Highway 17, Santa Cruz, CA 95060 (take the Pasatiempo exit off of Highway 17).

 Tilden Hotel is a boutique hotel located blocks from Union Square, and right across the street from Hilton Union Square. We are looking for Front Desk Agents who have fun at work, excel at guest service, and are reliable. Our lobby is a gathering place for guests as well as locals. You will engage with them, get to know them, and provide a level of authentic service that makes them want to come back.Requirements:Have passion for service

1 year or more working in hospitality or retail environment

Are familiar with utilizing a computer

Be proactive in finding things to do when you have down time

Must be hard working & have good work ethic

Experience with Opera or other operating systems a plus.  Ability to learn quickly a must

Be an outgoing, friendly person because we are a small team and focus on great service and products. We need someone who is extremely reliable and responsible.If this sounds like you, and you'd like to work for a growing company that lives up to its core values of Acceptance, Integrity, Respect, Fun, and Results, we want to hear from you!

Point Hospitality Group is an Equal Opportunity Employer.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

 Dream Beauty Supply is an upscale store located in Lake Zurich. We sell wigs, cosmetics, hair extensions, beauty products and accessories. We are currently looking to hire cashiers with past experience for Full Time and Part Time positions as soon as possible.Duties and Essential JobDeliver excellent customer service that ensures ongoing sales and high levels of customer satisfaction.Work with customers to determine their needs and then recommend the right product to solve the customer’s problem.Assist in ensuring that the product presentation area is clean and organized.Develop and cultivate strong buying relationships with customers.Use company literature and available training resources to stay up to date on product features.Perform basic math functions to collect payments and make change.Operate registers, scanners, scales and credit card/debit card terminals.Memorize product locations throughout the store and be able to direct customers or make suggestions.Handle exchanges and refunds in a quick,efficient manner.Collect payments and bag purchases for customers.Maintain accurate cash drawer.Take a tally of the funds in the cash register when required during a shift and produce transaction reports.Keep the checkout area clean and orderly.Skills and EducationGeneral understanding of the principles of sales.Strong communication skillsHigh school diploma requiredExperience with customer serviceProven track record in achieving sales quotasMathematical skills and the ability to handle transactions quickly and accurately.Previous experience in a retail store or as a cashierPositive, helpful attitude toward customers, including the ability to speak clearly and convey information accurately.Ability to process coupons, refunds, ...View more Business Overview

LINKS

FRONTDESK:

We are looking for someone who is responsible, professional, friendly, flexible and hard working. An individual with the ability to think outside the box and work great under pressure, ability to multi-task, utilize good judgment and FUN. You MUST know how to provide an exceptional customer service to our new and existing clients, personable, creative, able to develop solid relationships with both stylist and clients. Also if you have worked in Retail or a Salon, that would be great !

Your Responsibilities include:

*Scheduling and managing appointments.

*Greetings clients, check in, allocating clients to the stylist, making sure all clients are taken care of.

*Conducting cash and credit card transactions.

*Basic computer skills required.

*Must be able to work weekend (Saturday and Sunday )

STYLIST:

We are looking for Experienced Stylists ( Preferably ) with clienteles to join our Amazing Team. You MUST be licensed in California and skilled in Hair Styling, Cutting and Coloring.

Check out our offer below :

- Create your own schedule, part time OR full time ( We open 7 days a week )

- We pay our stylists hourly PLUS commission on service and retail ( rate is NEGOTIABLE )

We offer these benefits :

*This is a part time position that offers a competitive compensation (determined on experience)

*Ongoing education and training with team AVEDA or In house Educator

STYLIST ASSISTANT:

We are looking for a motivated person that is able to assist busy stylists in a fast paced environment. Must be good with time management and able to multitask. Experience is preferred.

greet and welcome incoming clients and assist the stylists throughout the day

Thank you

Sechoir Hair Studio

310.310.8238

IG/Sechoirplus--

Thank you,

Bonnie Hussey

We are a large salon seeking an energetic, organized, and cheerful Assistant Manager, who along with our Manager, keeps our salon and front desk running smoothly.

This is a great role for someone who is self motivated, manages time well, is attentive to detail, and is able to juggle multiple tasks while maintaining a positive demeanor and a professional appearance.

Responsibilities include:

- Greeting guests

- Processing customer retail purchases

- Maintaining a tidy and organized salon environment

- Answering the phone

Full time hours are Tues-Thurs noon-8pm, Friday noon-7pm, Saturday 8:30am-5pm.

Part time hours need to be at least 2 of the above shifts per week.

Salary is negotiable.

Powell Place, a small timeshare/hotel has immediate opening for front desk clerk (40 hours)

Saturday and Sunday 3pm - 11 pm shift

Monday, Tuesday, Wednesday 11 pm - 7 a.m. shift

Thursday and Friday OFF

Applicants must be detail oriented, have excellent verbal and written English communication skills; friendly and outgoing; have a desire to assist others; provide customer service; professional appearance; able to multi-task, typing skills (no computer - an old-fashion typewriter).

Ideal candidate will be knowledgeable about San Francisco transportation and tourist attractions. Previous hotel graveyard experience preferred. Living close to Nob Hill is a plus as parking is expensive around the area.

Customer Service Rep /Front Desk / Cashier - Coyote Valley Sporting Clays

Great pay, fun place to work.

P/T 1-3 days /week - mostly daytime Saturdays and Sundays, flexible.

Coyote Valley Sporting Clays is seeking an energetic candidate to provide customer service at our upscale trap shooting range and event facility in Morgan Hill. We are female family friendly and welcome all applicants for this opportunity providing the best service to the best customers in the world.

We welcome applicants with no firearms experience. This position is ideal for a self motivated person who is detail oriented and enjoys fast pace and high workload. Friendly, personable and energetic qualities plus an interest in hospitality, fitness, sports, firearms, or shooting is helpful. Presentable appearance and great personal skills are required. College students are welcome. You must be able to lift and carry 25 lbs and have good basic math skills.

*Availability on Saturdays and/or Sundays is required

Job Duties Include:

Greeting and engaging customers in a pleasant and professional manner

Answering questions about our facility, products, and services

Cashiering on our POS system

Merchandise display, restocking, store upkeep

Co-coordinating customer service, events, and reservations

Compensation

Entry and training at $16 to $22/hr depending performance. Benefits include paid vacation and generous discounts on employee purchases. Come meet us and our team!

Easy Application

Navigate to our Job Opportunity Link on the home page of our website.

Please attach your resume, and include any narrative about yourself we may find helpful.

Thank you for your application!

DAVID JAMES Salon is excitedly accepting applications from motivated individuals who are interested in temporarily joining our front desk team in our beautiful San Francisco salon. The position is full time, Tuesday through Saturday 35 hours per week, and we are looking for somebody who can start training in early August, with a flexible end-date between the end of October and beginning of November.

Responsibilities include but are not limited to:

- Welcoming guests

- Answering phone calls

- Scheduling appointments and maintaining salon’s schedule

- Operating cash register & processing payments

- Light inventory management

- Maintaining an orderly appearance of front desk & salon

Qualifications:

- High school diploma

- Minimum 2 years of hospitality experience or related customer service position

- Reliability

- Clear communication

- Positive attitude, friendliness

- Meticulous attention to detail and organization skills

- Self-starter

As a top San Francisco salon, our commitment to our guests is second to none. We encourage a strong customer service focus in our team. This is a great opportunity to work with dynamic people in a fun yet professional space. If you feel you would be a great addition to our team, please email your resume.

Ume Yoga represents the calm place in a world gone mad. We do this by creating a tranquil space enabling our community to unwind, regain daily balance, and restore health and fitness by offering a wide variety of yoga styles. Located in the heart of Downtown Oakland in the historic Rotunda Building, our calm, clean and collective studio holds regular classes in various styles including Vinyasa, Flow, Restorative and Yin. Our certified teachers aim to bring peace back in your busy life and are available to provide all individuals whether a beginner or advanced, a spirit of health. Our retail boutique is stocked with yoga apparel and accessories for comfort and convenience. 

We're looking for a front desk associate to join our awesome crew! This is a part-time position of approximately 12 hours a week. Responsibilities include but are not limited to the following:

• Provide superior customer service to everyone who walks through our doors


• Greet and sign students in to class in a professional manner


• Answer phones, make outreach calls


• Update member accounts


• Maintain studio space


• Help spread the word about Ume!

Qualifications:

• 1-2 years of customer service experience
  
  


• Flexible schedule; ability to work opening shifts, nights and weekends
  
  


• Excellent organizational, communication, problem solving skills
  
  


• Must be enthusiastic, friendly, reliable, motivated
  
  


• Must be able to multi-task
  
  


• Be able to utilize new techniques and ideas

 

Steel + Lacquer is looking for a guest service and sales expert! We are a hair salon named Steel + Lacquer located in mid-market/SOMA.

www.steelandlacquer.com

We are in search of a part time Front Desk Expert.

You will be the first impression of our brand, representing us and providing our guests with experience that sets us apart from other salons! 

Description: 

Guest care and customer service:  phone skills, scheduling/rescheduling  appointments with precision, answering questions regarding services, handling all guests with professionalism.  Closing transactions using salon protocol, while offering retail and home care options. Multi tasking using software i.e SalonRunner and Square. 

Sales:  Retail of products that you will be educated on, Pre booking guests next service with us, specials and promotions, referrals, gift cards, and up selling products. 

Job Specifications: 

Brand Code/Dress Code – the ability to maintain and present a fashionable, professional image following our brand code requirements of dress, hair, etc.

Continued Education – learning new products, services and creating scripts to professionally offer these items, as well as customer service workshops.

The ability to work independently, as well as work as a team.

The ability being self-motivated and find productive activities during slower periods of business.

The ability to build and maintain positive, healthy interpersonal relationships with other team members. 

Light housekeeping duties to maintain cleanliness of the salon; sweep up hair, water plants, wash dishes and laundry.

Placing product and supply orders and updating inventory.

Updating reports in Excel.

Helping with general salon upkeep as needed.

The ideal candidate will...

Be able to multi-task: the salon gets busy; someone will be checking in while you're making someone's appointment and the phone is ringing.

Have an interest in sales.

Be organized and ensure the day runs smoothly.

Be courteous: you're the first face the client sees when they walk in and the first voice they hear over the phone.

Have a great personality!

Please send your resume to us if these descriptions match you! We look forward to reviewing your resume and meeting you in person. Do not call the salon to inquire; just come on in!

 

Bonjour! Toadal Fitness is hiring for front desk receptionists to join our team!

We are looking to hire outgoing, friendly people who absolutely LOVE working with people committed to their health! We have part and possibly full time positions available at our Live Oak, West Side, and Scotts Valley locations.

ALL front desk applicants should have:

• Stong multitasking skills.


• A passion for fitness/ healthy living


• A willingness to learn.


• A friendly, outgoing personality. A smile is an absolute must!


• A desire to be a part of a TEAM & a love for working with & meeting new people!


• An interest in healthy living/ fitness.

Please apply with your resume/ cover letter detailing your experience.

Please be sure to list which locations you are available to work at, and your hours of availability.

NO PHONE CALLS, please. No smoking or drug use, please.

Merci for your time :)

A Salternative Front Desk and Services Coordinator is responsible for the day-to-day operations, customer service, organization, growth and long-term success of Salternative Spa. 

A Front Desk and Services Coordinator considers all aspects of guest’s experience from beginning to end, to the next time they come in! This role also includes aspects of sales, marketing and community outreach. Day-to-day tasks include checking-in guests and ensuring service rooms are fully stocked, cleaned and ready for the service to begin. After each appointment they clean and “reset” the room for the next guest. They also provide operational maintenance to ensure a Five Star Spa atmosphere and a variety of other duties operating both on their own and as part of a team!

 

Front Desk Duties:

Salternative Front Desk duties involve providing a high standard of customer service, answering the telephone, taking accurate messages, greeting customers, cashiering, giving tours of the facility, scheduling appointments, selling membership packages or promotions and maintaining a clean and tranquil atmosphere throughout the entire spa. 

Other responsibilities include enhancing Social Media presence, creating new promotions, notifying other staff members and management of important information, such as guest concerns or facility maintenance issues in a professional and timely manner.  Duties also include light administrative duties, such as opening and distributing mail, filing, data entry and the preparation of letters, gift cards and documents.

  

Services Coordinator Duties:

Salternative Services Coordinator duties of the job include providing a high standard of cleanliness and tranquility to each service offered at Salternative Spa. They must be knowledgeable on all topics related to each service such as the history, benefits and operation of the service. The Service Coordinator must be a confident multi-tasker to ensure services start and end on time, run smoothly, and work closely with practitioners to set/reset service rooms for the next service. 

Services Coordinator duties also include light machine operation and maintenance, inventory organization and stocking, cleaning duties and any other needed tasks.

 

Salternative Front Desk & Services Coordinator Must:

o Be able to work nights and weekends

o Customer service experience or spa-environment experience

o Have a positive and mindful attitude

o Take initiative and be a “think-on-your-feet” creative problem solver

o Be trusted to work independently

o Maintain a professional, clean and tranquil work environment & appearance

o Welcome and greet guests in a positive and professional manner

o Provide high-level of customer service to all guests and visiting practitioners

o Answer phones with Salternative greeting, book appointments, sell memberships, gift cards and upgrades

o Follow proper filing procedures and maintain organizational systems

o Promote health/wellness benefits of all services

o Try each service to provide meaningful dialog with guests 

o Always be a team player and communicate positively with management, co-workers and practitioners

o Have a working knowledge of Microsoft and Google based programs such as Excel, Power Point, Gmail, Google Calendar, and Google Docs

o Proficiently create individual e-mail communications, e-blasts and other online methods 

o Contribute to social media platforms such as Facebook and Instagram

o Be physically able to perform all cleaning and physical duties

o Perform various other duties as assigned  

Looking to hire an outgoing, responsible, and experienced front desk staff member to join our team. You would be a receptionist for an upscale waxing/skincare/tanning salon. We are very high paced and need someone who is great at multi-tasking!

Qualities we are looking for: Great customer service skills, on-time, basic computer/typing skills, experience with salon booking software a plus! Must have a flexible schedule and open to working evenings and one weekend day. Forms of pay: Health benefits for full time staff (medical and dental), hourly pay, sick pay, paid up front, cash and credit card tips, overtime (time and a half)

Residence Inn Silicon Valley II a leader in the hospitality industry, is offering an exciting opportunity for a guest-focused, friendly, outgoing individual to greet and assist guests as our Front Desk Agent. The ideal candidate must multi-task effectively and must be able to work in a fast-paced environment.

The starting pay rate for this position is $16.00

The qualified, proactive candidate will be responsible for customer service, checking in/out guests, and responding to guests’ requests.

Training

At Island Hospitality, we emphasize training and constantly strive to foster a learning environment that provides clear career paths for all team members regardless of entry level into the Island organization. We provide training programs to new team members and ensure that our current team member training is an on-going and continuous process.

Benefits Package

Island Hospitality offers team members an industry competitive benefits package that help to ensure that your career can grow with Island Hospitality. We know the hospitality business is about people - including you! Our benefits include the following:

• Wellness : We offer health benefits


• Planning for Your Future: 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution


• Taking Time For You: Paid vacation and sick time as well as free room nights at our hotels


• Rewarding Hard Work: Incentive-based bonuses


• On-going Development : In-house training program


• Career Development: Throughout your career with Island Hospitality, we will ensure your success by providing training and career growth opportunities

Job Requirements:

• Must have excellent communication, phone, and hospitality skills.


• A flexible schedule is necessary for this position, including ability to work days, nights, weekends and holidays.

Equal Opportunity Employer

We are seeking an energetic, fun, organized full time front Desk Agent at our boutique hotel in the Soma.

Shifts Required:

-Saturday and Sunday 7:00am - 3:00pm

Total of 2 days

 

Description:

We are seeking someone professional and knowledgeable about San Francisco. This person will be working during check-out time and should have hospitality experience. We prefer someone with prior hotel/front desk experience. Applicants must be able to use the computer and have sufficient typing skills. Multi tasking is a must. During the morning shift you will be required to preform others duties such and helping housekeeping, inspecting arrival rooms, helping clean up the lobby, doing breakfast inventory and cleaning up breakfast etc. We are seeking an individual who can work under pressure and can handle helping multiple people at a time. Front desk agents also earn commission by selling tours, airport shuttles, and baggage storage fees.

Job Type: Part-time

Salary: $16.00 /hour

Experience:

• front desk: 1 year (Preferred)


• Customer Service: 3 years (Preferred)

Language:

• English (Required)

Work authorization:

• United States (Required)

Additional Compensation:

• Commission

Work Location:

• One location

This Job Is:

• Open to applicants who do not have a college diploma