All jobs

Ume Yoga represents the calm place in a world gone mad. We do this by creating a tranquil space enabling our community to unwind, regain daily balance, and restore health and fitness by offering a wide variety of yoga styles. Located in the heart of Downtown Oakland in the historic Rotunda Building, our calm, clean and collective studio holds regular classes in various styles including Vinyasa, Flow, Restorative and Yin. Our certified teachers aim to bring peace back in your busy life and are available to provide all individuals whether a beginner or advanced, a spirit of health. Our retail boutique is stocked with yoga apparel and accessories for comfort and convenience. 

We're looking for a front desk associate to join our awesome crew! This is a part-time position of approximately 12 hours a week. Responsibilities include but are not limited to the following:

• Provide superior customer service to everyone who walks through our doors


• Greet and sign students in to class in a professional manner


• Answer phones, make outreach calls


• Update member accounts


• Maintain studio space


• Help spread the word about Ume!

Qualifications:

• 1-2 years of customer service experience
  
  


• Flexible schedule; ability to work opening shifts, nights and weekends
  
  


• Excellent organizational, communication, problem solving skills
  
  


• Must be enthusiastic, friendly, reliable, motivated
  
  


• Must be able to multi-task
  
  


• Be able to utilize new techniques and ideas

In this position, you will greet and welcome guests in a professional and gracious manner. Check-In and Out guests; provide prompt and courteous service to the guest throughout their stay, resolve guest problems, close guest accounts upon check out and offer a fond farewell to guests.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

•Greet guests immediately with a friendly, sincere and welcoming smile. Listen to guest requests and respond with appropriate action.

•Maintain and provide accurate information on and promote hotel facilities.

•Maintain cash bank per accounting guidelines. Comply with all accounting procedures.

•Maintain effective communication within Front Office and related departments, and with all hotel departments.

•Be aware of issues relating to front office and general hotel operations. Attend meetings as scheduled. Adhere to safety, security and emergency procedures, react appropriately during emergency situations, and act promptly to correct hazards.

•Adhere to security procedures on the handling of guest room keys, information and conduct weekly inventory of guest room keys.

• Must be able to understand and operate front office telephone, computer systems, and equipment such as ten-key adding machine, facsimile machines, etc.

•Promptly complete registration process, input and retrieve information from computer, confirm pertinent information including number of guests, method of payment and length of stay, select guest room based upon guest needs/request, nonverbal confirmation of room number and rate, provide key folder containing guest room key (and club key if applicable), certificate and coupons as appropriate. Closeout guest accounts at time of check out.

•Must be knowledgeable on how to process credit cards authorization using electronic acceptance methods.

•Handle cash, make change, and balance assigned cash bank. Accept and record vouchers, traveler’s check and other forms of payment.

•Post charges to guest rooms and house accounts using the computer. Process payments per established procedures.

•Provide safety deposit boxes to guests in accordance with established hotel procedures.

•Promptly answer the telephone using a positive, pleasant tone of voice and following the established verbiage.

•Apprise management of all guest complaints/problems; including those that have been resolved.

•Ability to use a calculator is required for this position.

• Must be able to speak read and write English

Physical Job Requirements:

Ability to stand and move throughout the front desk and front office area.

The ability to understand and act on hotel policy for the safety of staff and guests.

Must be able to take and pass background screening and Drug and Alcohol Pre-employment test.

JOB DESCRIPTION

We are looking for a courteous, hardworking, and upbeat Part-time and Full time Front Desk/ Spa Attendant to join our team.  Our team understands that our clients expect a high level of service from us.  We also feel that quality of life and enjoying your work is important.  We truly care about each other, and the reputation and future of the business.

 This position is the first line of contact for any problems or issues for clients, and as the Client Relations Manager, ensuring that the environment is clean, tidy, welcoming, and efficient is a must.  This position is accountable for the appropriate and efficient booking of appointments and requires a knowledgeable person to communicate our brand of services and memberships on an expert level.  Commission is provided with all membership and package sales! 

SPECIFIC RESPONSIBILITIES

* Answer Phones 100% of the time during business hours in a friendly manner.

* Provide tea/water beverage service to spa guests.

* Opening/closing procedures of the Spa.

* Maintain a clean work environment.

* Engage Clients in a friendly manner.

* Explain Products, Services, Membership, Packages.

* Book appointments accurately and efficiently utilizing sophisticated reservation software.

* Usher clients through their process, ensuring a delivery of five star standards every day.

* Mediate and resolve client issues.

* Process reservations.

* Learn about  products and services for client communications.

QUALIFICATIONS POSITION-SPECIFIC SKILLS REQUIRED

• 2+ years in customer service.
  
  


• Enjoy working with people in a positive team atmosphere.
  
  


• Understand the value of working with a group of teammates.
  
  


• Have a thorough knowledge of computer and scheduling systems.
  
  


• Enjoy working on the computer and scheduling systems.
  
  


• Multi tasking and organization, and understand that excellence is in the details.
  
  


• Can handle multiple phones calls at once.
  
  


• Fluent in English.

Funky Door Yoga - seeking Front Desk / Sales Associate

We are looking for a bright, outgoing, professional person to handle our front desk here at Funky Door Yoga Berkeley. If you are someone who is focused and hardworking, communicates well with others, has a good sense of team spirit and believes in impeccable customer service, than this is the position for you! Retail Experience is a plus. There is room to grow and move up in the position.

Applicant must be a quick learner with excellent people skills who can multi-task and be able to direct as well as follow policy. Must be comfortable with sales and have management experience.

Must be able to work well with computers, and be proficient in Microsoft Word, MindBody and Excel.

We are looking specifically for someone who is happy to work 5 days a week, weekends and holidays. We are open everyday!

Job responsibilities:

• Provide excellent customer service
  
  


• Be detailed oriented
  
  


• Be proficient in Microsoft Word, Excel, PowerPoint
  
  


• Able to remember membership pricing
  
  


• Keep front desk organized and clean
  
  


• Keep retail well organized and stocked
  
  


• Schedule massages and private classes
  
  


• Sell yoga packages, retail, and all other services
  
  


• Check in students for class, we have very large class sizes so be prepared!
  
  


• Direct Front desk staff, cleaning and volunteer staff
  
  


• Handle multiple projects, task completion is important
  
  


• Maintain appearance of studio (signs, decor, etc)
  
  

Please bring your resume and three business references to the studio, 2567 Shattuck Avenue, Berkeley, CA, 94704 or Email us your resume.

NO PHONE CALLS PLEASE.

Face Magic Skin Salon is currently seeking a dependable, health conscious, highly organized, self-starting individual to be our new Salon Coordinator. Positive energy is a must. The individual will be able to perform all front desk responsibilities, as per our policy and procedure manuals, with enthusiasm and accuracy.    

Face Magic is an established skin care salon operating in El Cerrito for 30 plus years. We are committed to providing professional services in a nurturing and caring environment. Our team currently consists of two busy skin care professionals/aestheticians and a full-time salon coordinator who provides a Zen-like nurturing experience to every client.     

Benefits: Paid vacation, Holidays, sick days Discounts on skincare products and complimentary skincare services.   

Compensation

Based on a 5-day (40 hour) work week, starting salary is $18.00/hr. Monthly commissions are awarded if sales targets are met (begins after 3 months of employment.)   Hours: Tue-Fri: 9:45am - 6:45pm and Sat: 8:45am - 5:45pm ~ Hours may vary occasionally. Some flexibility is possible.   

Qualifications:  · 2 years or more experience as a receptionist/coordinator  · Appointment scheduling is a major plus · Professional and pleasant telephone manner  · Highly organized with excellent follow-through skills  · Keen attention to detail and excellent time management skills  · Reliable and punctual  · Ability to keep a cool head and calm manner in difficult situations  · Ability to work as a team player, yet independently, with minimal supervision. · Strong verbal and written communication skills  · Professional appearance, naturally hygienic and health conscious · Social media knowledge is required · Working knowledge of MS Word, Outlook, Excel and POS software programs.   

Duties include, but are not limited to: · Perform all daily salon flow tasks with accuracy (opening/closing procedures, scheduling appointments, greeting clients and checking out clients, preparing aesthetician’s schedules & charts, keeping salon clean & sanitized)  · Create a warm and welcoming atmosphere to our clients  · Perform admin duties; answering phones, mail, filing, email and data entry · Compose outgoing letters and emails. · Be a team player and contribute to our philosophy to "Be the best, create a difference, and contribute to others" · Be knowledgeable about all product lines and assist customers with retail purchases  · Make Facebook and Instagram posts bi-weekly.    

Send your resume along with a cover letter sharing more about yourself.    

Did we say fun? Yes! If you are looking for a change from food service, hotel, retail, office or customer service desk jobs, consider the fun and friendly dog (and cat) lodging industry.

Can You:

• Meet and greet dogs, cats and their pet parents with a smile?

• Check them into our reservation system, take payments and provide information?

• Work at least 28 to 40 hours per week including one weekend day?

• Commit to a steady schedule, and look forward to merited wage increases?

• Work in Petaluma? (Santa Rosa area)

• Believe you get paid to work with dogs and cats? (Yes!)

If you have 2 or more years in a customer service related job, please send us your resume. This is probably a job you’ve never considered. Perhaps you are semi-retired or decided being a student was not your thing. Maybe you considered being a vet tech but are looking for a more upbeat way to work with dogs. We have occasional fast paced, but not nonstop days. If you can learn our reservation system (computer skills needed, but it’s not too complicated), work early am or afternoon to early evening and can work at least 28 hours per week, but ideally up to 40 hours we want to talk to you. Pay is $14 to $15 per hour

Bonus: Our regulars get to bring their dog to work and full timers earn a week paid vacation. We also offer growth opportunities.

Fit ‘N Furry is an award-winning pet resort. Where pets and employees are number one

The Opal San Francisco has an immediate opening for a full-time Guest Service Agent for our reception desk.

Our historic 169 room hotel is located in a central location at Van Ness Avenue & Geary Street, in the Downtown Arts & Civic Center district of San Francisco. We are just a few months away from completing a 100% total renovation of every guest room, lobby & public spaces, a full service restaurant & bar, and the entire building's exterior. Upon which we will become part of one of the world's largest internationally famous hotel brands.

Interested candidate with previous hotel or customer service experience would be helpful, but NOT required -- we can train the right individual!

Must be Dependable (punctual, having honest work ethics)

Must be Responsible (takes pride in ownership of duties, strives to finish assignments)

Must be a Team Player (effective communication skills, takes own initiative to lend a hand when needed)

Must be Smart (good common sense with solid educational background &/or extensive experience)

Above all must sincerely be Service Minded (we are, after all, in the business of hospitality, taking care of guests)

Primary Duties and Responsibilities include, but not limited to the following:

- Greeting our hotel guests & visitors with sincere warmth and provide service excellence

- Check hotel guests in and out, gather required hotel registration information, and secure valid payment

- Make reservations for hotel as needed

- Provide clear instructions, information, and suggestions to our guests & visitors regarding hotel products and services, local city attractions and events, directions on how to best safely and efficiently get around the city

- Properly grasp and utilize the hotel's Property Management Operating System, modifying guest accounts, posting to guest folios, and running required daily reports

- Ability to stay calm, provide consistent exceptional customer service, and to problem solve effectively in certain guest situations

- Detail oriented

- Can easily work within a team structure or independently with confidence when needed within Opal standards & policies

- Must be comfortable in fast-paced and multi-tasking environments

- Fulfill assigned front desk duties during entire scheduled shift with minimal or no errors

- Capable of standing 8 hours a day behind a reception desk, and bend, stoop, reach

- Ability to read, listen and communicate in English both verbally and in writing (knowledge of a 2nd language is a plus)

- Basic working knowledge of Microsoft Office (Word, Excel, Power Point) applications

- Knowledge of San Francisco local area attractions, events, restaurants, and areas of interest

Please include a resume with your response. We look forward to meeting you.

Pre-employment drug screenings and background checks are conditions of employment. Applicant must provide proof of eligibility to work in the United States upon being hired.

The Opal San Francisco is an equal opportunity employer without discrimination due to race, religion, color, sex, national origin, politics, marital status, physical handicap, age, or sexual orientation. M/F/D

Hyatt Residence Club Lake Tahoe, High Sierra Lodge

Position Summary:

Responsible for guest registration process and communication of resort services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience.

Responsibilities:

Process payments and respond to guest inquiries

Handle check-ins, check-outs and reservations in a friendly, efficient and courteous manner

Consistently complete detail-oriented work in a timely manner

Requirements:

High school diploma or equivalent required

Previous hotel experience strongly preferred but not required

Exceptional guest relations/customer service skills

Refined verbal and written communication skills

Ability to stand for extended periods of time

Flexibility in working varied shifts, holiday and weekends

Must be a team player with a positive attitude

Consistently attentive, courteous and efficient in dealings with guests, managers and employees

Must have a valid Driver’s License

Quality Suites in Minden NV is looking for friendly out going personality, enjoys serving the public and makes them feel welcome, ability to interact well with guest, computer knowledge, takes guest reservations by phone, team player and the ability to work nights, days or weekends, holidays as needed. Represents the hotel to the guest throughout all stages of the guest's stay. Determines a guest's reservation status and identifies how long the guest will stay. Helps guests complete registration cards and then assigns rooms. Housekeepers who will be responsible for strip beds , taking trash, cleaning rooms including but not limited to bedrooms, bathrooms, kitchens, living rooms, closets. Report maintenance issues , missing inventory and supplies to Supervisor and report lost and found items to Supervisor.

Phone: (916) 801-6266 or 775-782-7766

Address: 1795 ironwood drive Minden NV 89423

Would you like an exciting career in the beauty industry in an award winning salon and day spa? Changes Salon and Day Spa has immediate openings for Guest Service/Receptionist. Fabulous benefits for 30 hours or more!

Responsibilities include, but not limited to:

Answering phones

Computerized appointment scheduling.

Welcoming guests.

Knowledgeable of our services and products so you can speak confidently and make recommendations to guests.

Internal and external marketing events.

Light housekeeping, keeping the front retail area stocked and orderly.

Excellent customer service, positive attitude and reliability are a must.

This position requires weekend and evening shifts.

Our team enjoys:

Competitive hourly pay

Generous discounts on our services and products.

Flexible Scheduling

Fun Work Environment

Medical & Dental available for Team Members scheduled 30+hours

Paid Time Off/Sick Time

401K

Please email your resume (Please NO ATTACHMENTS, include your resume in the body of the email), stop by to fill out an application or visit our website to fill out an application.

Due to the amount of applicants we receive, we regret we cannot respond to each applicant.

At Jack Thomas Salon, we value a team-based atmosphere where excellent guest service is our top priority. As an upscale salon, we deliver on our promise of high-quality experiences which begin with our exceptional front desk team. We are currently hiring full and part time Front Desk team members. The candidate who joins our team will be professional, friendly and on-point at all times. Our Front Desk team members must have exceptional customer service, retail, sales skills, and multitasking is an absolute must. As the liaison between our guests and stylists, the Front Desk Team members must communicate clearly and effectively and possess the ability to work as part of a team.

Daily Responsibilities Include:• Answering multiple phone lines

• Providing information regarding products and services• Effectively and efficiently scheduling appointments• Ensuring smooth delivery of guest service throughout the salon• Listening to guest concerns and communicating with the management team• Product Inventory• Achieving retail sales goals Our Ideal Front Desk Team Member Is• Friendly, courteous, and professional• Efficient, accurate, and interested in working in a fast-paced upscale salon• An excellent communicator• Adaptable and flexible in changing work environments• Experienced with retail sales and Mac computer literate• Cool under pressure with a positive outlook• An excellent role model for exceptional guest service• Superb on the phone! As the voice of Jack Thomas Salon, experience with multiple phone lines is crucial Candidates must be available to work evenings and weekends Compensation Hourly pay with room for growth, Complimentary services, Employee discounts

**Department: Spa Position:

Spa Front Desk Host**

FLSA STATUS: Non-exempt

Job Overview: Responsible for providing quality guest service as it pertains to checking in/out of spa guests. Must be able to make spa reservations in an accurate and professional manner. Demands accuracy with daily accounting procedures.

Reports to: Operations Manager

Qualifications/ Skills:

Requirements are representative of minimum levels of knowledge, skills and abilities. To perform this job successfully, the employee will possess the abilities or aptitudes to perform each duty proficiently.

• Ability to satisfactory communicate in English with guests, co-workers and management to their understanding.


• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy cooperativeness and work with a minimum of supervision.


• Ability to accurately compute and manipulate mathematical calculations.


• Ability to solve practical problems.


• Ability to deal with clients, some of whom will require high levels of patience, tact, and diplomacy to defuse anger.


• Ability to multi-task and work well under pressure.


• High school graduate.


• Punctuality and reliable attendance.


• Interpersonal skills and the ability to work well with co-workers and the public.

Essential Job Functions:

· Check-in and check-out guests in a confident, professional, and friendly manner.

· Provide information on the spa, its facilities and the treatments in a professional and friendly manner.

· Provide gracious and efficient telephone service to guests calling for reservations and other information, promptly and knowledgeably, always ensuring complete and accurate information.

· Ensure proper credit card procedures are followed at all times.

· Adhere to all cashiering procedure: open, secure and balance out banks to include the verification of all cash, credit cards, and gift certificates during shift.

· Knowledgeable of safety procedures.

· Have the ability (after 6-months of full-time employment) to open/close the spa and all procedures involved.

· Keep the front desk clean and organized.

· Document maintenance needs and submit to proper person.

· Assist massage and treatment therapists with schedules and guests as needed.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

Namaste Yoga and Wellness is the East Bay's largest yoga and wellness resource. Our services include yoga classes and workshops, a Wellness center, and retail boutiques at three Oakland and Berkeley locations. We are an equal opportunity employer and strive to create a creative, compassionate and joyful environment for our employees. To find out more about us, visit our web site.

Namaste is looking for a dedicated, intelligent individual who is a quick thinker and passionate about sharing the benefits of yoga and wellness with others. The front desk position requires someone who is able to multi-task and handle a variety of responsibilities and situations concurrently.

RESPONSIBILITIES

-Provide outstanding sales and customer service -- greeting customers, answering questions, recommending classes, troubleshooting, in person, or via phone or email.

-Accurately checks in classes; rings up retail purchases, workshops, packages and gift certificates; and books wellness center appointments.

-Actively works to sell memberships and to convert both new and regular students into members, discern leads and prospects and follow-up accordingly.

-Manage and maintain needs of wellness center, clientele and therapists.

-Uphold strong communications with Namaste management and with other Namaste staff members; all communications are expected to be professional in tone.

-Maintain a clean and organized store and studio through regular tasks and chores, store is to kept straightened and stocked at all times, studio clean & props organized.

-Assists and completes projects as directed by studio manager or owner.

REQUIREMENTS

-Minimum 1 year commitment.

-Available to work 20-24+ hours/week including evenings and weekends.

-Strong sales and customer service skills.

-Ability to problem solve and take initiative

-Strong organizational skills, ability to prioritize.

-Works effectively within a team as well as independently.

-Familiar with Namaste studios and key offerings.

-Knowledge of yoga and wellness industry or MindBody Online a plus.

APPLICATION PROCESS

Email  and include the following:

-cover letter describing why you would be a good fit for Namaste and this job (in body of email)

-resume (PDF format)

-write "Front Desk" in the subject line

Initial screening of applicants will be based on the quality, breadth and relevancy of submissions. People of color and LGBTQ+ individuals highly encouraged to apply. We will only contact candidates that we wish to schedule an interview with. No phone calls please.

Do you Love Meeting New People?

This is a part time/full time hourly position

Hanford House Inn Located in downtown Sutter Creek is currently seeking a Hospitality Specialist. Ideal candidates are passionate about the travel industry and anxious to expand their food and beverage knowledge of Amador County and the Sierra Foothills. The qualified person for this position will quickly become a core member of the staff and work with a high energy team committed to excellence. Resumes shall be submitted via email.

What we require from you:

Professional Presentation.

Someone FUN!

Communication Skills.

A Work Ethic that Demands our Attention.

Must be a Team Player. (together, the best team can change anything)

Hospitality/Customer service experience is an advantage.

This job requires ability to perform the following:

Frequently standing up behind the desk and front office areas

Carrying or lifting items weighing up to 35 pounds

Handling objects, products and computer equipment

Use of a keyboard to operate various property management and reservations systems, etc.

Ability to multitask and wear several hats.

Reading and writing abilities are utilized often.

Problem solving, reasoning, motivating and training abilities are often used.

Availability to work weekends, and/or holidays.

Please don't apply if you live more than 30 miles from Sutter Creek.

Do not call or drop in. Please email a resume in Word or PDF. Thanks

Beach Street Inn and Suites is hiring a front desk host!

We are looking for a friendly, experienced customer service agent to join our small hotel team as a front desk host. If you love working with the public and helping create a memorable experience for our guests then you might be just who we are looking for.

Responsibilities will include:

Greeting and checking in guests in a friendly and professional manner.

Taking reservations and ensuring that reservations are accurate.

Answer guest questions about the hotel and Santa Cruz.

Handle guest complaints in a professional and courteous manner.

Serve as the hotel concierge, assisting guests with making their experiences of Santa Cruz memorable.

Job Requirements

The ideal candidate possesses impeccable integrity and takes great pride in producing high quality work.

Minimum 2 years customer service experience required.

Previous experience as a front desk host preferred.

Position is Full time 30 to 40 hours a week.

Candidates must be reliable, friendly, and available to work weekends and holidays.

Must be detail oriented, organized, and able to stay on track while managing multiple responsibilities.

Must be computer literate. Competency in word processing, email, and online navigation is a necessity. Experience working with a property management system a plus.

To apply for this job, please include a resume and cover letter.

Candidates without a resume and cover letter will not be considered for employment.

Scarlet Salon is looking for a guest service and sales expert for our front desk.  We are a large hair salon in the LoHi neighborhood in Denver.

www.scarletsalon.com     

YOU will be our first impression of our salon brand, style and staff.  You will represent us and provide our guests with experience that must set us apart from all other salons!

Guest and customer service:  phone skills, manners and patience.  Scheduling/rescheduling appointments with precision, answering questions regarding services, handling all guests with professionalism.  Closing transactions using salon protocol, while offering assistance when needed for retail sales.  Multi tasking using software (i.e. Salon Iris)

Pre booking guests for next appointments making them aware of any events or sales, up selling services and informing them of our gift cards.

Dress Code:  Fashionable business casual with awareness of salons image for clothing and hair.

Must have ability to work independently, as well as with the team. Must be self motivated and find productive activities during slower periods of business.  Ability to build and maintain positive, healthy interpersonal relationships with other team members.

Light housekeeping duties to maintain salon cleanliness such as : sweep hair, laundry, wash a few dishes, stock bathrooms with supplies etc.

Helping with general salon upkeep as needed

The ideal applicant will be able to:

Multi task:  the salon gets busy! someone will be checking in while someone else is checking out and the phone is ringing! Be able to remain courteous you are the 1st and last face our customers see!  You are the 1st voice on the phone!  Smile, have a great personality.

IF you can and want to be a part of this Salon please send us your resume to    scarletreception@gmail.com 

We look forward to hearing from you and receiving your resume.  You are also welcome to just stop by and personally hand us your resume and introduce yourself.