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Event Coordinator Position

Paint the Town is an events business focused on virtual “paint nights”. We are growing quickly and are looking for an Events Coordinator to start soon. This is a part-time, fully-remote position with the potential to grow into a full-time, fully-remote role. This role involves working side-by-side with the Owner and Events Manager to support our corporate and private customers through their entire lifecycle by providing quotes, answering questions, scheduling events, and providing support. This is a great opportunity for someone who enjoys working with people, working within a defined set of processes, and has experience providing fantastic customer service.

Key Responsibilities


  • First line of contact for clients throughout their lifecycle: quotes, booking, scheduling, support

  • Managing customer interactions via email and internal customer management system (Google Sheets)

  • Providing quotes to potential customers

  • Answering key questions for the customer’s event such as pricing, services, shipping, troubleshooting damaged delivery, and any other customer support

  • Following up with interested customers

  • Ensuring success of upcoming events: invoices, painting choice, supplies shipped

  • Maintaining a clear understanding of Paint the Town's policies on cancellations, damage, refunds, escalation processes

Experience Required


  • High school degree

  • 2 years of customer service or event planning experience

  • Customer-centric attitude

  • “Hustler” mentality that balances productivity with quality work

  • Ability to self-motivate while also being part of a wider team

  • Comfort with learning and using Google Apps: Gmail, Calendar, Sheets, Drive

  • Strong organizational, time management, and problem-solving skills

  • Willingness to ask for help and share your knowledge

  • Strong analytical skills and attention to detail

  • Ability to learn quickly

  • Ability to work from home with strong, reliable internet access

Schedule


  • This job is fully remote and has flexible working hours

  • Monday-Friday: 4 hours per day to start, with ability to go up to full-time as the business grows

  • Desired to work in 2 shifts between 9-11 am PST and 12-4 pm PST


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