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3-day Weekend Design Associate

You have a passion for design and home furnishings! You would love to balance your current life's work with a fulfilling weekend career that provides you generous benefits (health benefits, three weeks paid vacation, and profit sharing & more) and surrounds you with positive and professional people and beautiful home furnishings that feature American craftsmanship.

As a part-time, 3-day/Weekend Design Associate with Room & Board, you will inspire customers to create homes they love. We hire Design Associates from a broad spectrum of careers and life experiences, but they are first and foremost passionate about serving the customer.

To learn more about the role and the qualities we look for, and to apply, visit the job posting on our career site.

Location: 685 Seventh Street San Francisco, CA 94103

To learn more about Room & Board, visit our company website

Position Summary:

You are a kick-ass, highly motivated Graphic Designer that wants to forward the evolution of an ever-growing brand and creative programs. Your experience in design and production makes you thrive in and enjoy being part of a dynamic, growth-focused marketing team.In this position within our Marketing Team, you will report to the VP of Marketing, and will collaborate on creative design for all kinds of marketing materials – both digital and print (signage, collateral, PPT, Keynote, infographics, email assets, web banners, etc.) for Vendini. You will act as the Brand Champion, driving the evolution of the look and feel of the Vendini brand.

Responsibilities:

• Report to the VP of Marketing and be primarily responsible for the ongoing design and execution of creative projects.


• Follow brand standards and templates and help maintain and develop new standards when needed. This includes the ongoing updates of foundational assets including graphics, the brand playbook, icon libraries, PPT templates, corporate presentation decks, etc.


• Develop and provide design support for case studies, one sheets, trade show assets, swag, video assets, etc.


• Drive the evolution of the Vendini brand look and feel by continuously pushing forward with modern imagery, iconography and campaign themes in collaboration with the VP of Marketing.


• Collaborate with Digital Marketing Manager and Product Marketing for inspiration and direction.


• Participate in iterative, collaborative reviews of design work to ensure brand and creative consistency.


• Partner closely with subject matter experts in Marketing to understand project requirements, audience needs and timelines.


• Partner with content marketing team on copy to ensure everything meets style and voice standards.


• Work with VP of Marketing to identify process improvements and drive changes to more efficiently anticipate and respond to creative needs.


• Design and create email templates in Pardot, and provide specific campaign assets as needed.


• Manage and update the Vendini.com corporate website using Wordpress.

Requirements:

• Ideal candidate will have 3-5 years of progressively responsible design experience in a fast-moving environment. Experience and familiarity with the technology industry is ideal.


• Advanced knowledge of and experience with applying design best practices and production techniques.


• Must be a passionate, results-oriented person who wants to make a difference.


• Must have the ability to mediate and cope with rapid change and is comfortable with problem solving while maintaining calm under pressure.


• Excellent communicator across different mediums.


• Strong interpersonal skills that are warm and inclusive as you interact with cross-functional teams throughout Vendini.


• Demonstrated ability to multitask on a variety of different projects.


• Design and creative agency experience a plus. Strong background in print and digital projects preferred. Portfolio of experience should include collateral, signage, web banners, email templates, infographics and PowerPoint / Keynote.


• Proficient in Word/Excel/PowerPoint.


• Advanced knowledge of Adobe Creative Suite, Photoshop and Illustrator required. PowerPoint skills a must. HTML and HTML5 a plus.

Education:

• Bachelor of Arts degree in Graphic Design, Web Design or similar discipline.


• Will accept any suitable combination of education, experience or training.

What we offer: 

We offer many benefits in addition to our competitive salary and health, dental, and vision insurance. With us, you have the opportunity to invest in a 401k, the ability to cover travel costs with our commuter benefits, and access to a ticket stipend. You get the opportunity to enjoy a dog-friendly office, as well as exercise the flexibility of our work-from-home policy. All of our employees also have access to Udemy, an online learning tool with hundreds of courses that can be taken to hone professional skills and pursue topics of interest. We have an unbeatable time off policy - Christmas through New Year’s off, three weeks of vacation and one week of sick time, as well as all the usual holidays.

Diversity

“Diversity is a core value at Vendini. Diverse opinions, ideas, and experience push us, challenge us, and all our whole team to work better and smarter. We know that the more diverse our workforce is, the better we support our customers and the diverse interests they represent. We aim to provide an inclusive, empowering, and supportive work environment for individuals from all backgrounds and walks of life throughout our business from our employees to our members to their patrons.”

CAYSON DESIGNS, LLC.

 

OVERVIEW OF THE ORGANIZATION

 

Founded in 1992, Cayson Designs is a well-established and respected  company that designs, manufactures and sells culinary clothing. Our  clients include many of the top restaurants across the country. Cayson is renowned for our quality and customer service. As we proudly produce our apparel in our modern San Francisco sewing factory, we are  able to accommodate short lead-times, customized orders, and special  fabric and embroidery requests, which others cannot.

 

As a growing company, Cayson is dedicated to fostering a team spirit that embraces change, and honors flexibility in order to best meet and exceed the needs of our clients. Known for delivering the best customer care, the team at Cayson must be committed to delivering top-quality products, as well as the highest quality customer service, and where all clients are treated with the utmost respect.

 

We are looking to add a, high caliber, enthusiastic, sales professional  and customer service-focused team member who is interested in joining  our small, fast-paced, and growing apparel company.

 

This position has growth opportunity.  

JOB DESCRIPTION

The Customer Service and Sales Representative will primarily respond to and resolve inbound customer orders and inquiries. This role requires comprehensive knowledge of Cayson products and service offerings and policies. The ideal representative possesses exceptional verbal and written communication skills, is able to process orders with accuracy and attention to detail while simultaneously updating Client Account Cards with accurate management and accounts payable information. In addition, the Customer Service Sales Rep will be responsible for growth of client accounts within (and potentially outside of) the existing Cayson Designs customer base.

PRIMARY RESPONSIBILITIES  

• Answer and respond to telephone and email inquiries/orders


• Provide patient, top-quality customer service involving sales and/or is able to find resolutions to problems in a timely and professional manner


• Maintain excellent knowledge of products


• Engage all customers in a dialogue regarding additional products and services and aim for great customer satisfaction


• Verify all order information; update and maintain embroidery and client database


• Develop an in-depth understanding of the logo development and digitizing process and guide customers skillfully through it


• Develop an in-depth understanding of the custom apron development process and effectively guide customers through it


• Responsible for growth of client accounts within the existing Cayson Designs customer base


• Make monthly follow-up calls and emails 


• Handle inbound, unsolicited prospect calls and emails and convert them into sales


• Actively participate in the Social Media, Promotional and Marketing campaigns of Cayson Designs

ADDITIONAL RESPONSIBILITIES  

• Exceptional follow-up for all inquiries and orders


• Emphasize Cayson Designs product features and quality, quote prices, discuss credit terms and policies, and prepare accurate sales order forms, embroidery forms and custom apron worksheets


• Appropriately and enthusiastically communicate brand identity and company activities


• Process daily shipping


• Participate in account receivable activity as requested


• Participate in promotional and additional marketing efforts as requested


• Assist in all aspects of the business as needed

QUALIFICATIONS   

• Must have a strong work ethic, be a team player, cultivate a positive relationship with your direct supervisor and be willing and able to take direction 


• Committed to delivering top quality customer care 


• Dependability, reliability and punctuality are a must  


• Detail oriented, self-motivated with strong verbal and written communication skills. This includes the willingness to ask questions, prioritize tasks and responsibilities in an ever-changing, fast-paced environment 


• Customer Service – Experience managing difficult or emotional customer situations; responding promptly to customer needs; soliciting customer feedback to improve service; responding to requests for service and assistance


• Strategic sales and follow-up skills. Ability to build strong rapport, establish trust and credibility through a consultative sales approach, without being overly aggressive


• Must have an excellent phone manner: charming, polite, helpful


• Adaptability, flexibility and problem solving skills - Able to deal with frequent change, delays, or unexpected events. Able to effectively plan and prioritize workload


• Strong computer and sales skills 


• Must be able to maintain business confidentiality

 COMPENSATION

Starting hourly rate up to $18.00 - $20.00

Benefits include: health insurance, paid holidays, paid time off

Hours are: M-F 8:00 a.m. - 4:30 p.m.

 

APPLY

Please apply only if you meet or exceed the qualifications listed above by including a cover letter explaining your interest and qualifications  and a resume. Please no phone calls.

 

Please note, we are pet friendly business and various dogs are onsite regularly.

 

Cayson Designs is an Equal Opportunity/Affirmative Action Employer