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The position is for a client service representative. Full benefits, salary range is $30,000 - $40,000 with additional bonuses. Total annual comp range from $40,000-$50,000.

Here’s a summary of the position:


  • Handle client inquiries about existing insurance policies

  • Cross sell and upsell existing clients with other products

  • Discuss insurance coverage and add other coverages when appropriate

  • Conduct policy reviews with clients

  • Answer claim questions and monitor claims activity to ensure a positive customer experience, as well as agency profitability

  • Make changes on client policies as requested

  • Answer phones

  • Take payments

  • Cross sell life and retirement products and refer to our financial specialist

  • Identify gaps in coverages and offer/explain to clients to add to their policies

  • Keep records of customer interactions and transactions completed by recording the details of inquiries, complaints, comments and actions taken

  • Handle and diffuse difficult and/or complex customer interactions in a professional manner

What we are looking for:


  • Able to meet individual performance metrics and goals

  • Able to successfully juggle multiple priorities at any given time

  • Maintain accurate and descriptive accounts of all customer interactions

  • Possess outstanding written and verbal communication skills (we do a lot of emails)

  • Be able to work with a team and accept feedback/coaching

  • Property and Casualty Insurance license – must obtain upon job offer

THIS IS NOT A REMOTE POSITION. THIS IS A FULL TIME POSITION


See full job description

The position is for a client service representative. Full benefits, salary range is $30,000 - $40,000 with additional bonuses. Total annual comp range from $40,000-$50,000.

Here’s a summary of the position:


  • Handle client inquiries about existing insurance policies

  • Cross sell and upsell existing clients with other products

  • Discuss insurance coverage and add other coverages when appropriate

  • Conduct policy reviews with clients

  • Answer claim questions and monitor claims activity to ensure a positive customer experience, as well as agency profitability

  • Make changes on client policies as requested

  • Answer phones

  • Take payments

  • Cross sell life and retirement products and refer to our financial specialist

  • Identify gaps in coverages and offer/explain to clients to add to their policies

  • Keep records of customer interactions and transactions completed by recording the details of inquiries, complaints, comments and actions taken

  • Handle and diffuse difficult and/or complex customer interactions in a professional manner

What we are looking for:


  • Able to meet individual performance metrics and goals

  • Able to successfully juggle multiple priorities at any given time

  • Maintain accurate and descriptive accounts of all customer interactions

  • Possess outstanding written and verbal communication skills (we do a lot of emails)

  • Be able to work with a team and accept feedback/coaching

  • Property and Casualty Insurance license – must obtain upon job offer

THIS IS NOT A REMOTE POSITION. THIS IS A FULL TIME POSITION


See full job description

Licensed Customer Service Professional with Rocky Mountain Risk Advisors

You work as a influential member of a small family team, dedicated to customer service, providing the highest level of insurance advice on a per client basis. You will be part of an emerging business, so whether you are an experienced industry professional or looking for a new opportunity - Let us see what we can do together, for our community.

Our vision is to set the standard of excellence among insurance agents by being

innovative, trustworthy, and exceeding customer expectations. We will attract and

retain the very best employees and business partners to help us achieve this goal.

We are looking for individuals that value diversity, hard work, attention to detail, higher standards, greater accountability and an agency culture of having more fun.

We are looking to fill full time positions in our centrally located office in the Baker District or Holly Hills.

Responsibilities and Duties:

This is a sales and customer service position. This job requires the ability to exercise sound judgement, independent work ethic, and multi-tasking a variety of products. Attention to details and follow through are tenants of service we pride ourselves on. As a team member at this location we will be selling and servicing insurance and financial services through inbound and outbound calls, walk in customers, and prospecting at multiple local events to be scheduled annually. This position is performing sales to the consumer public. If you enjoy serving others, while working with a competitive and supportive team, this opportunity is for you!

Our trusted insurance advisors are eligible for the following benefits:

· Base + Commission - Commission Compensation Levels Based on Production Bonus Opportunities / Awards Trip Potential

· Insurance Licensing Reimbursement after 180 days

· Vacation Days

· Constant Training and Development

· Pathway to Success Work Environment

· Foster Growth, Find Freedom

Candidates Job Requirements - Current or Pre-Employment:

REQUIRED : Colorado Life and Health Insurance License (will reimburse after 90 days of employment)

· High School Education or Equivalent - Post Secondary Education a Plus

· Sales

· Customer Service

· Management

· Insurance Experience a Plus

· Must be organized, able to multi-task, and efficient at completing customer requests. --- Must be self motivated, reliable and have a personable and positive attitude toward others

· Technology and Social Media Skills a plus typing, Excel, Word and Outlook Proficient and Presentation Skills.

Additional Benefits:

Medical, Dental and Vision - Insurance Assistance

401k


See full job description

Licensed Customer Service Professional with Rocky Mountain Risk Advisors

You work as a influential member of a small family team, dedicated to customer service, providing the highest level of insurance advice on a per client basis. You will be part of an emerging business, so whether you are an experienced industry professional or looking for a new opportunity - Let us see what we can do together, for our community.

Our vision is to set the standard of excellence among insurance agents by being

innovative, trustworthy, and exceeding customer expectations. We will attract and

retain the very best employees and business partners to help us achieve this goal.

We are looking for individuals that value diversity, hard work, attention to detail, higher standards, greater accountability and an agency culture of having more fun.

We are looking to fill full time positions in our centrally located office in the Baker District or Holly Hills.

Responsibilities and Duties:

This is a sales and customer service position. This job requires the ability to exercise sound judgement, independent work ethic, and multi-tasking a variety of products. Attention to details and follow through are tenants of service we pride ourselves on. As a team member at this location we will be selling and servicing insurance and financial services through inbound and outbound calls, walk in customers, and prospecting at multiple local events to be scheduled annually. This position is performing sales to the consumer public. If you enjoy serving others, while working with a competitive and supportive team, this opportunity is for you!

Our trusted insurance advisors are eligible for the following benefits:

· Base + Commission - Commission Compensation Levels Based on Production Bonus Opportunities / Awards Trip Potential

· Insurance Licensing Reimbursement after 180 days

· Vacation Days

· Constant Training and Development

· Pathway to Success Work Environment

· Foster Growth, Find Freedom

Candidates Job Requirements - Current or Pre-Employment:

REQUIRED : Colorado Life and Health Insurance License (will reimburse after 90 days of employment)

· High School Education or Equivalent - Post Secondary Education a Plus

· Sales

· Customer Service

· Management

· Insurance Experience a Plus

· Must be organized, able to multi-task, and efficient at completing customer requests. --- Must be self motivated, reliable and have a personable and positive attitude toward others

· Technology and Social Media Skills a plus typing, Excel, Word and Outlook Proficient and Presentation Skills.

Additional Benefits:

Medical, Dental and Vision - Insurance Assistance

401k


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Position Title: Customer Service Specialist 

Job Summary: Existing business service and client retention focused on maintaining a profitable book of business and creating a memorable customer experience. 

The Insurance Loft is seeking communicative candidates who are proactive and passionate about the insurance industry and the clients they serve. Customer Service Specialist will work closing with existing and prospective clients to create a one of kind customer experience. Always striving to find the products, advice, or service that best fits the individual need of the client. Customer Service Specialists will aid internal departments by providing firsthand analytics and assessments that will support the daily functions of the sales team, management, and marketing department. The most successful Customer Service Specialists have exceptional communication, computer, and critical thinking skills. With a willingness to face challenges head on by staying organized, being adaptable, and staying focused on the task at hand. 

Customer Service Specialist Responsibilities: 


  • Project a positive company image while creating an approachable and genuine environment for existing and prospective clients. 

  • Assist team member in processing a number of policy service tasks related to personal lines insurance. 

  • Seek out cross-sell opportunities by creating a free-flowing dialogue with clients. - Complete assigned tasks in a timely, efficient, and quality manner. 

  • Educate clients by clearly communicating the importance, purpose, and strategies related to insurance. 

  • Process quotes, changes, and payments across multiple insurance carriers and states. 

  • Manage multiple communication sources (inboxes, CRM, and phones) 

Customer Service Specialist Requirements 


  • An active P&C license in good standing with the resident state insurance commission. 

  • At least 3 years of independent insurance experience. 

  • Effective communication skills using multiple mediums and platforms. 

  • Understanding of insurance management systems and carrier platforms.


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  •  To open the Clubhouse and prep room for children’s arrival

  •  Make breakfast and serve it to the children  

  • Help with checking children in and getting them on devices for distance learning,

  •  Responsible for facilitating activity (coloring, yoga, morning stretches, etc.)  

  • CPR certified preferred but not required 

  Hours: 6:45am-12 pm, Monday- Friday (during the regular school year)  


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We are seeking outgoing and personable Client Service Administrators to join our Los Angeles based team on a full-time basis to provide an outstanding experience to our clients and visitors.Our ideal candidates are positive, quick problem-solvers who thrive in a busy and highly visible role, have a passion for the arts and delivering memorable and effective customer service.

 

In this role you will:

• Oversee the front desk and ensure that the lobby area is always clean and tidy

• Ensure that our visitors and clients feel acknowledged, welcomed, and well informed, and are quickly connected to appropriate Bonhams department and staff members should they have any inquiries

• Stay informed and aware of the preview and auction schedule for each of our locations

• Service client queries by phone, team email inbox, and in person, quickly and accurately

• Maintain the appearance of our public areas and meeting rooms

• Assist with pre and post-sale administration by issuing paddles, before and during auction, taking and entering absentee bids, and processing internet bids and web related queries

• Manage client's accounts, updating internal systems with client details and ensuring appropriate ID is on file

• Engage in cashiering responsibilities: recording payments accurately, balancing sales, and handling cash when necessary

• Supply Bonhams shipping quotes and coordinate with the operations and shipping departments for collections

• Be flexible with your schedule, as this role provides support during special events, sale previews and offsite auctions

• Maintain a supply of current auction catalogs at the front counter

• Oversee the opening and closing of the lobby daily

• Support new hire and ongoing training initiatives

• Be available and interested in assisting with ad-hoc projects as they arise

 

Qualifications:

• Prior experience in a busy customer service environment is a must

• Excellent interpersonal and communication skills, demonstrate first class customer service skills and experience dealing with a diverse range of people

• Be a positive team player, able to maintain knowledge of departments, personnel, department experts, names and titles of senior management and executive officers, as well as branch locations

• Experience employing quick and appropriate problem-solving skills, able to remain calm and collected under pressure

• A genuine interest and general knowledge of art history and art market

• Have thorough knowledge of Microsoft/Outlook and database systems

• Foreign language(s) a plus: Mandarin or Cantonese preferred

• Must be flexible to cover a fluid and growing sales schedule, inclusive of evenings and weekends

• Be available to start immediately 


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  Security – 1st Shift Museum Attendant (OPS/Part-Time) Job ID 47073 Apply on or before 7/27/2020 at: https://jobs.omni.fsu.edu/psc/sprdhr_er/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=47073&PostingSeq=1    Learn More About The Ringling · Facebook · Twitter · Instagram · Flickr · Pinterest · YouTube   Responsibilities Museum Attendants will work a variety of assigned posts and events in all buildings on the museum grounds and at The Asolo Repertory Theater, as well as patrol buildings and grounds on foot and by golf cart. Museum Attendants are responsible for the safety of all staff and visitors and the protection of the collection, buildings, and grounds. This position will occasionally utilize computers to write reports, send correspondences, and submit work orders.   Duties will include: · Guarding against theft, vandalism, and other damage. · Assisting with urgent/emergency situations, such as accidents/injuries, medical emergencies, theft, vandalism, and other incidents calmly and in a timely manner. · Conducting daily inspections of assigned areas and escorting staff and guests. · Monitoring visitor activity to ensure adherence to museum/Asolo policies and procedures. · Customer service oriented at all times to include enforcing policies and interacting with guests, briefly responding to visitor/staff requests and questions to the best of their ability in a courteous manner, and/or directing them to where they can find the information.   Qualifications · High school diploma/equivalent required. · Must have the ability to communicate orally and in writing, as well as via computer and two-way radio. · Must have the ability to stand for long periods of time, walk significant distances, patrol multi-story buildings, and climb stairs to respond to emergencies. · Must be able to calmly respond to emergencies. · Must be skilled in customer service as this is a front line position that interacts with and provides information to the visiting public. · Must present a professional image in accordance with the established uniform and appearance standards. · A valid driver's license is required for this position. · Please note, three professional references must be provided when applying (phone and/or email is acceptable) and will be contacted should you be interviewed.   Preferred · Verbal fluency in foreign languages, especially Spanish, German, French, Chinese, Italian, Portuguese, and Russian.   Anticipated Salary Range $10.00 per hour.   Museum Attendants also receive:   · Regular training on upcoming exhibitions · Private gallery talks with curators · Free admission · Discounts on memberships · Discounts in the museum stores · Discounts on select performances and events and much more!   Pay Plan This is an OPS/Part-Time Job.   Schedule Primary working hours are between 9:30 am - 5:00 pm on a rotating schedule. Approximately 28 hours per week. Weekends, evenings, and holidays will be required based the needs of the Ringling.   Criminal Background Check This position requires successful completion of a criminal history background check, to include fingerprinting. The background check will be conducted as authorized and in accordance with University Policy 4-OP-C-7-B11.   How To Apply If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.   Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.   Contact Info For more information, or for technical assistance, please contact Ringling Human Resources at 941-359-5700 ext. 2605 or employment@ringling.org.    Affordable Care Act OPS employees are covered under the Affordable Care Act. OPS employees that meet certain criteria will be offered affordable health care coverage. For more information, please visit the following website regarding the Affordable Care Act, http://hr.fsu.edu/?page=benefits/insurance/insurance_home&ops=1.   Equal Employment Opportunity An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer.   FSU's Equal Opportunity Statement can be viewed at: http://www.hr.fsu.edu/PDF/Publications/diversity/EEO_Statement.pdf    About The Ringling The Ringling is a preeminent center for the arts, history, performance, and learning that is dedicated to bringing the past and contemporary culture to life through extraordinary visitor experiences. From its inception, The Ringling has joined the diverse visual traditions and theatrical spectacle of yesterday with the genre-defying global practitioners of today. A place of exploration, discovery and respite, The Ringling’s campus in Sarasota, Florida--which includes the Museum of Art, Circus Museum, a historic home, an 18th-century theater and bayfront gardens--is listed on the National Register of Historic Places. As the State Art Museum of Florida and part of Florida State University, The Ringling fulfills an important educational mission. The Ringling offers formal and informal programs of study serving as a major resource for students, scholars and lifelong learners of every age across the region, country, and around the world. For more information, please visit www.ringling.org.   


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Job Overview

 SUBTLE INSIGHT SOLUTIONS,LLC. is a leading firm in our industry in the tri-state area. We have a 3.8 Glassdoor rating from our employees. We're now hiring an Administrative Assistant to join our existing top-notch team. If you're hard-working and dedicated, SUBTLE INSIGHT SOLUTIONS,LLC is a great place to get ahead. You'll be glad you applied to SUBTLE INSIGHT SOLUTIONS,LLC.

Responsibilities for Administrative Assistant


  • Greet visitors and point them in the right direction, answer inquiries, and create a welcoming environment

  • Organize and maintain files and databases in a confidential manner

  • Manage communication including emails and phone calls

  • Screen phone calls, redirect calls, and take messages

  • Schedule appointments, meetings, and reservations as needed

  • Receive deliveries; sort and distribute incoming mail

  • Maintain and order office supplies

  • Receive invoices and review for accuracy

  • Coordinate staff travel arrangements including transportation and accomodations

Qualifications for Administrative Assistant


  • High school diploma or general education degree (GED) required. associate's degree in Business Administration preferred.

  • 2-3 years of clerical, secretarial, or office experience

  • Proficient computer skills, including Microsoft Office

  • Strong verbal and written communication skills

  • Comfortable with routinely shifting demands

  • High degree of attention to detail

  • Data entry experience

  • Working knowledge of general office equipment.


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SBTC is a non-profit that provides IT support to schools and other non-profit organizations in the region.  We have the best job in the world, because we're paid to solve puzzles all day, and we get to help people do good work for their communities by doing so. 

The Computer Technician position (part-time) is about working with users at their site, to support their IT needs, and those of their campus.  Install and update Windows, Apple Mac OS, as well as work on Chromebooks and iPads.  Troubleshoot interactive boards, software, and help the networking and other specialized teams with specific campus projects and issues.  We assume you're technically minded and well-versed in technology generally, but understand you may not ever had done MDM or worked with interactive boards, or other industry-specific products.  We'll teach you those parts. Note for the thorough readers:  Please include your favorite flavor of ice cream in the subject of your submission for some bonus points for close reading.  It is a position about details, afterall.

Example Locations: Des Plaines, Evanston, Skokie, Niles, Elk Grove Village, Libertyville, Lake Forest, Waukegan, Palatine, Lake Zurich

Part-time about 3 days per week

Reliable, fixed schedule

No call-in or emergency coverage

Day time work on weekdays


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Position:  Uplink Coordinator 

Closing Date: Open till filled  

Status:  Regular, Full-time, Non-Exempt 

Salary: $18.50 – 22.00 per hour DOE  

Location: Santa Rosa    

The Uplink Coordinator is responsible for the coordination and implementation of the disABILITY Services UpLink program. This program provides community-based vocational training, community integration, situational learning opportunities, and social support for adults with developmental or intellectual disabilities. The Uplink Coordinator facilitates person centered planning with each individual in the program and ensures that appropriate relationships are built within the community of Santa Rosa and the surrounding area. The Uplink Coordinator facilitates the growth of program participants through effective in-house case management. This is a temporary position with funding secure through March 30, 2021. This specific role is reliant on continued funding through additional established funding sources based on the success of this program.  

   

· Associate's degree (A. A.) or equivalent from two-year college or technical school  · Bachelor’s degree preferred.  

· Six months to one year related experience and/or training in case management and/or social services 

· Knowledge in Person Centered Planning and Employment First highly desirable  

· Equivalent combination of education and experience   

 

· Must possess a valid California drivers’ license, proof of auto insurance and be insurable under agency policy if driving a company or personal vehicle     

See full job description on our website: http://www.cahumandevelopment.org/Careers.php  

· Submit your résumé or application to hr@cahumandevelopment.org or fax to 707.575.4069. · Applications can be downloaded from our website at www.cahumandevelopment.org 

· Please reference Job Title when submitting your application/résumé.  

· Cover letters may be included with your submission, but please do not include letters of reference/recommendation or other supporting documents.  


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We are rapidly expanding our online hiring platform and in need of a Customer Success professional to help lead the charge!

 

As a Customer Success professional at Localwise, you will foster relationships with local businesses in our target markets with goals to drive sales revenue and build an iconic company from the ground up. You’ll hit the ground running with an extensive training program, support from the team, and all the resources you need to be successful.

We’ve already served 50,000+ businesses and with your help we’ll serve many more!

Our ideal candidate is passionate about helping local businesses hire local talent, a great communicator, and a crazy hustler.

For the right candidate, opportunities exist to work on both the sales and recruiting side of Localwise.

 

For additional information, click here:

Localwise's Glassdoor Review

 

Core Responsibilities


  • Surpass monthly revenue targets by being in constant communication with SMB and nonprofit employers

  • Build a stellar reputation with local employers (and book of recurring business) by dedicating yourself to world-class customer service

  • Support the sales process by developing target lists, contacting and qualifying leads, creating tactical sales campaigns, and updating account data in HubSpot CRM

  • Contribute to a supportive team environment to help other sales team members achieve both individual and team sales goals

  • Help train other team members once you’re fully ramped up

  • Work cross-functionally to maximize effectiveness of the sales organization

Qualifications


  • Self-motivation to hustle in a high-volume call/email environment

  • Drive to hit the ground running in a sales role from prospecting to closing

  • Flexibility to work both independently and in a team setting

  • Great interpersonal, verbal, and written communication skills

  • Comfort working in a dynamic startup work environment

  • Incredible attention to detail and work ethic

  • Empathy and coachability

  • Enthusiasm to build the next great startup from the ground up (this isn’t for everyone as it takes a TON of commitment!)

  • 4-year bachelor’s degree is a plus!

Compensation: $50k-$100k OTE

Equity available for exceptional performers.

Interested? Please apply with your resume. 

Flexible work-from-home (WHF or remote) schedules available.


See full job description

We are rapidly expanding our online hiring platform and in need of a Customer Success professional to help lead the charge!

 

As a Customer Success professional at Localwise, you will foster relationships with local businesses in our target markets with goals to drive sales revenue and build an iconic company from the ground up. You’ll hit the ground running with an extensive training program, support from the team, and all the resources you need to be successful.

We’ve already served 50,000+ businesses and with your help we’ll serve many more!

Our ideal candidate is passionate about helping local businesses hire local talent, a great communicator, and a crazy hustler.

For the right candidate, opportunities exist to work on both the sales and recruiting side of Localwise.

 

For additional information, click here:

Localwise's Glassdoor Review

 

Core Responsibilities


  • Surpass monthly revenue targets by being in constant communication with SMB and nonprofit employers

  • Build a stellar reputation with local employers (and book of recurring business) by dedicating yourself to world-class customer service

  • Support the sales process by developing target lists, contacting and qualifying leads, creating tactical sales campaigns, and updating account data in HubSpot CRM

  • Contribute to a supportive team environment to help other sales team members achieve both individual and team sales goals

  • Help train other team members once you’re fully ramped up

  • Work cross-functionally to maximize effectiveness of the sales organization

Qualifications


  • Self-motivation to hustle in a high-volume call/email environment

  • Drive to hit the ground running in a sales role from prospecting to closing

  • Flexibility to work both independently and in a team setting

  • Great interpersonal, verbal, and written communication skills

  • Comfort working in a dynamic startup work environment

  • Incredible attention to detail and work ethic

  • Empathy and coachability

  • Enthusiasm to build the next great startup from the ground up (this isn’t for everyone as it takes a TON of commitment!)

  • 4-year bachelor’s degree is a plus!

Compensation: $50k-$100k OTE

Equity available for exceptional performers.

Interested? Please apply with your resume. 

Flexible work-from-home (WHF or remote) schedules available.


See full job description

We are rapidly expanding our online hiring platform and in need of a Customer Success professional to help lead the charge!

 

As a Customer Success professional at Localwise, you will foster relationships with local businesses in our target markets with goals to drive sales revenue and build an iconic company from the ground up. You’ll hit the ground running with an extensive training program, support from the team, and all the resources you need to be successful.

We’ve already served 50,000+ businesses and with your help we’ll serve many more!

Our ideal candidate is passionate about helping local businesses hire local talent, a great communicator, and a crazy hustler.

For the right candidate, opportunities exist to work on both the sales and recruiting side of Localwise.

 

For additional information, click here:

Localwise's Glassdoor Review

 

Core Responsibilities


  • Surpass monthly revenue targets by being in constant communication with SMB and nonprofit employers

  • Build a stellar reputation with local employers (and book of recurring business) by dedicating yourself to world-class customer service

  • Support the sales process by developing target lists, contacting and qualifying leads, creating tactical sales campaigns, and updating account data in HubSpot CRM

  • Contribute to a supportive team environment to help other sales team members achieve both individual and team sales goals

  • Help train other team members once you’re fully ramped up

  • Work cross-functionally to maximize effectiveness of the sales organization

Qualifications


  • Self-motivation to hustle in a high-volume call/email environment

  • Drive to hit the ground running in a sales role from prospecting to closing

  • Flexibility to work both independently and in a team setting

  • Great interpersonal, verbal, and written communication skills

  • Comfort working in a dynamic startup work environment

  • Incredible attention to detail and work ethic

  • Empathy and coachability

  • Enthusiasm to build the next great startup from the ground up (this isn’t for everyone as it takes a TON of commitment!)

  • 4-year bachelor’s degree is a plus!

Compensation: $50k-$100k OTE

Equity available for exceptional performers.

Interested? Please apply with your resume. 

Flexible work-from-home (WHF or remote) schedules available.


See full job description

We are rapidly expanding our online hiring platform and in need of a Customer Success professional to help lead the charge!

 

As a Customer Success professional at Localwise, you will foster relationships with local businesses in our target markets with goals to drive sales revenue and build an iconic company from the ground up. You’ll hit the ground running with an extensive training program, support from the team, and all the resources you need to be successful.

We’ve already served 50,000+ businesses and with your help we’ll serve many more!

Our ideal candidate is passionate about helping local businesses hire local talent, a great communicator, and a crazy hustler.

For the right candidate, opportunities exist to work on both the sales and recruiting side of Localwise.

 

For additional information, click here:

Localwise's Glassdoor Review

 

Core Responsibilities


  • Surpass monthly revenue targets by being in constant communication with SMB and nonprofit employers

  • Build a stellar reputation with local employers (and book of recurring business) by dedicating yourself to world-class customer service

  • Support the sales process by developing target lists, contacting and qualifying leads, creating tactical sales campaigns, and updating account data in HubSpot CRM

  • Contribute to a supportive team environment to help other sales team members achieve both individual and team sales goals

  • Help train other team members once you’re fully ramped up

  • Work cross-functionally to maximize effectiveness of the sales organization

Qualifications


  • Self-motivation to hustle in a high-volume call/email environment

  • Drive to hit the ground running in a sales role from prospecting to closing

  • Flexibility to work both independently and in a team setting

  • Great interpersonal, verbal, and written communication skills

  • Comfort working in a dynamic startup work environment

  • Incredible attention to detail and work ethic

  • Empathy and coachability

  • Enthusiasm to build the next great startup from the ground up (this isn’t for everyone as it takes a TON of commitment!)

  • 4-year bachelor’s degree is a plus!

Compensation: $50k-$100k OTE

Equity available for exceptional performers.

Interested? Please apply with your resume. 

Flexible work-from-home (WHF or remote) schedules available.


See full job description

We are rapidly expanding our online hiring platform and in need of a Customer Success professional to help lead the charge!

 

As a Customer Success professional at Localwise, you will foster relationships with local businesses in our target markets with goals to drive sales revenue and build an iconic company from the ground up. You’ll hit the ground running with an extensive training program, support from the team, and all the resources you need to be successful.

We’ve already served 50,000+ businesses and with your help we’ll serve many more!

Our ideal candidate is passionate about helping local businesses hire local talent, a great communicator, and a crazy hustler.

For the right candidate, opportunities exist to work on both the sales and recruiting side of Localwise.

 

For additional information, click here:

Localwise's Glassdoor Review

 

Core Responsibilities


  • Surpass monthly revenue targets by being in constant communication with SMB and nonprofit employers

  • Build a stellar reputation with local employers (and book of recurring business) by dedicating yourself to world-class customer service

  • Support the sales process by developing target lists, contacting and qualifying leads, creating tactical sales campaigns, and updating account data in HubSpot CRM

  • Contribute to a supportive team environment to help other sales team members achieve both individual and team sales goals

  • Help train other team members once you’re fully ramped up

  • Work cross-functionally to maximize effectiveness of the sales organization

Qualifications


  • Self-motivation to hustle in a high-volume call/email environment

  • Drive to hit the ground running in a sales role from prospecting to closing

  • Flexibility to work both independently and in a team setting

  • Great interpersonal, verbal, and written communication skills

  • Comfort working in a dynamic startup work environment

  • Incredible attention to detail and work ethic

  • Empathy and coachability

  • Enthusiasm to build the next great startup from the ground up (this isn’t for everyone as it takes a TON of commitment!)

  • 4-year bachelor’s degree is a plus!

Compensation: $50k-$100k OTE

Equity available for exceptional performers.

Interested? Please apply with your resume. 

Flexible work-from-home (WHF or remote) schedules available.


See full job description

We are rapidly expanding our online hiring platform and in need of a Customer Success professional to help lead the charge!

 

As a Customer Success professional at Localwise, you will foster relationships with local businesses in our target markets with goals to drive sales revenue and build an iconic company from the ground up. You’ll hit the ground running with an extensive training program, support from the team, and all the resources you need to be successful.

We’ve already served 50,000+ businesses and with your help we’ll serve many more!

Our ideal candidate is passionate about helping local businesses hire local talent, a great communicator, and a crazy hustler.

For the right candidate, opportunities exist to work on both the sales and recruiting side of Localwise.

 

For additional information, click here:

Localwise's Glassdoor Review

 

Core Responsibilities


  • Surpass monthly revenue targets by being in constant communication with SMB and nonprofit employers

  • Build a stellar reputation with local employers (and book of recurring business) by dedicating yourself to world-class customer service

  • Support the sales process by developing target lists, contacting and qualifying leads, creating tactical sales campaigns, and updating account data in HubSpot CRM

  • Contribute to a supportive team environment to help other sales team members achieve both individual and team sales goals

  • Help train other team members once you’re fully ramped up

  • Work cross-functionally to maximize effectiveness of the sales organization

Qualifications


  • Self-motivation to hustle in a high-volume call/email environment

  • Drive to hit the ground running in a sales role from prospecting to closing

  • Flexibility to work both independently and in a team setting

  • Great interpersonal, verbal, and written communication skills

  • Comfort working in a dynamic startup work environment

  • Incredible attention to detail and work ethic

  • Empathy and coachability

  • Enthusiasm to build the next great startup from the ground up (this isn’t for everyone as it takes a TON of commitment!)

  • 4-year bachelor’s degree is a plus!

Compensation: $50k-$100k OTE

Equity available for exceptional performers.

Interested? Please apply with your resume. 

Flexible work-from-home (WHF or remote) schedules available.


See full job description

We are rapidly expanding our online hiring platform and in need of a Customer Success professional to help lead the charge!

 

As a Customer Success professional at Localwise, you will foster relationships with local businesses in our target markets with goals to drive sales revenue and build an iconic company from the ground up. You’ll hit the ground running with an extensive training program, support from the team, and all the resources you need to be successful.

We’ve already served 50,000+ businesses and with your help we’ll serve many more!

Our ideal candidate is passionate about helping local businesses hire local talent, a great communicator, and a crazy hustler.

For the right candidate, opportunities exist to work on both the sales and recruiting side of Localwise.

 

For additional information, click here:

Localwise's Glassdoor Review

 

Core Responsibilities


  • Surpass monthly revenue targets by being in constant communication with SMB and nonprofit employers

  • Build a stellar reputation with local employers (and book of recurring business) by dedicating yourself to world-class customer service

  • Support the sales process by developing target lists, contacting and qualifying leads, creating tactical sales campaigns, and updating account data in HubSpot CRM

  • Contribute to a supportive team environment to help other sales team members achieve both individual and team sales goals

  • Help train other team members once you’re fully ramped up

  • Work cross-functionally to maximize effectiveness of the sales organization

Qualifications


  • Self-motivation to hustle in a high-volume call/email environment

  • Drive to hit the ground running in a sales role from prospecting to closing

  • Flexibility to work both independently and in a team setting

  • Great interpersonal, verbal, and written communication skills

  • Comfort working in a dynamic startup work environment

  • Incredible attention to detail and work ethic

  • Empathy and coachability

  • Enthusiasm to build the next great startup from the ground up (this isn’t for everyone as it takes a TON of commitment!)

  • 4-year bachelor’s degree is a plus!

Compensation: $50k-$100k OTE

Equity available for exceptional performers.

Interested? Please apply with your resume. 

Flexible work-from-home (WHF or remote) schedules available.


See full job description

We are rapidly expanding our online hiring platform and in need of a Customer Success professional to help lead the charge!

 

As a Customer Success professional at Localwise, you will foster relationships with local businesses in our target markets with goals to drive sales revenue and build an iconic company from the ground up. You’ll hit the ground running with an extensive training program, support from the team, and all the resources you need to be successful.

We’ve already served 50,000+ businesses and with your help we’ll serve many more!

Our ideal candidate is passionate about helping local businesses hire local talent, a great communicator, and a crazy hustler.

For the right candidate, opportunities exist to work on both the sales and recruiting side of Localwise.

 

For additional information, click here:

Localwise's Glassdoor Review

 

Core Responsibilities


  • Surpass monthly revenue targets by being in constant communication with SMB and nonprofit employers

  • Build a stellar reputation with local employers (and book of recurring business) by dedicating yourself to world-class customer service

  • Support the sales process by developing target lists, contacting and qualifying leads, creating tactical sales campaigns, and updating account data in HubSpot CRM

  • Contribute to a supportive team environment to help other sales team members achieve both individual and team sales goals

  • Help train other team members once you’re fully ramped up

  • Work cross-functionally to maximize effectiveness of the sales organization

Qualifications


  • Self-motivation to hustle in a high-volume call/email environment

  • Drive to hit the ground running in a sales role from prospecting to closing

  • Flexibility to work both independently and in a team setting

  • Great interpersonal, verbal, and written communication skills

  • Comfort working in a dynamic startup work environment

  • Incredible attention to detail and work ethic

  • Empathy and coachability

  • Enthusiasm to build the next great startup from the ground up (this isn’t for everyone as it takes a TON of commitment!)

  • 4-year bachelor’s degree is a plus!

Compensation: $50k-$100k OTE

Equity available for exceptional performers.

Interested? Please apply with your resume. 

Flexible work-from-home (WHF or remote) schedules available.


See full job description

Cole Hardware is are looking to hire a  full-time cashier for our 5533 College Avenue, Oakland, Ca location. The successful applicant will have a real dedication to providing outstanding customer service and being great member of our team. 

Our stores are a fun and invigorating place to work. They are a fast-paced, demanding environment with an excellent staff and hundreds of customers each day. The Cashier is responsible for register transactions involving the sale and/or return of merchandise. 

Essential Duties & Responsibilities Include the following. Other duties may be assigned. 

Customer Service


  • Project a positive representation of Cole Hardware.

  • Greet customers entering and throughout the store. Thank customers by name, when possible, when they are leaving the store.

    Project a friendly, outgoing demeanor; work well with customers as well as associates.

  • Clear customer checkout lines quickly and efficiently.

  • Answer and monitor all calls and pages promptly, courteously, and effectively.

  • Communicate any problem or issue that requires management assistance.

  • Continually build product knowledge base and possess the ability to assist customers with store layout and product location.

  • Assist in pricing, stocking, marking and bagging of merchandise.

Register Operations


  • Follow all cash register transaction procedures.

  • Responsible for balancing of register drawer.

  • Adhere to any Store program or promotion that may require implementation at the cash registers.

  • Participate in store and Cashier meetings.

Front End Appearance and Upkeep


  • Keep the front end, including checkout areas and entrance doors neat and clean at all times. Face and dust front end.

  • Assist with keeping impulse counters stocked and faced, rotate fresh merchandise in as seasons change.

  • Ensure fresh ads are stocked and accessible to customers at all times.

  • Ensure forms and supplies are stocked at all times.

  • Assist with maintaining the front end.

  • Perform all other duties as assigned.

Education/Training:


  • High School or GED equivalent.

  • Cash handling experience a plus


Physical Demands:

Standing, walking, lifting (up to 25lbs) and climbing.


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La Farine Bakery in Oakland is seeking part-time counter persons for all our locations. If you’re friendly, dependable, a good team player, and at least 18 years old, we’d love to meet you! Bonus points if you live in one of our neighborhoods and know and love our products.

This is not a temporary position. We strive to develop long-term relationships with our employees. 

All La Farine staff must obtain a California Food Handler’s Card within 30 days of employment.

Please send resume in pdf format only.


See full job description

ABOUT THE POSITION

Our Project Managers are responsible for managing program deliverables that involve either our clients our online influencers. They are also responsible for providing the amazing service we are known for, while working with internal partners, such as technology and sales, to improve our service levels. This position requires a hands-on, team player with passion, energy, and motivation. This is a full-time, non-exempt position reporting to a program director.  

ABOUT YOU

You understand influencer marketing and have exceptional communication and relationship building skills. You are great at managing clients, reading the room (on calls), can present with confidence and make adjustments on the fly. You see a “tough” situation or client as a challenge and enjoy coming up with solutions. You’re detail-oriented and able to manage many changing aspects of a dynamic program. You are able to work well with an extended team in a virtual work environment. You’re proactive, able to manage your tasks and time, but also know when to ask for help and guidance. You collaborate and solve problems. You are CLEVER.

RESPONSIBILITIES (Include, But Are Not Limited To)


  • Manage elements of influencer marketing programs, including but not limited to kick-off calls, project plans, reports, paid social media marketing initiatives, and functions of program management

  • Lead client calls, including program kick-offs and wraps, as well as internal calls with other project managers and sales staff

  • Work with program directors, other project managers, and sales to understand program goals and elements

  • Meet strategic goals by identifying and evaluating trends, understanding client needs, recommending influencers for programs, and evaluating outcomes

  • Sets and oversees paid social budget across programs

  • Measure, monitor and report program analysis, quantitative measures of reach and qualitative sentiment

  • Build relationships that lead to successful partnerships with both clients and members

  • Ensure that program milestones are met and take action as necessary

  • Resolve member concerns/questions

  • Build strong relationships with influencers that lead to successful programs and happy clients

QUALIFICATIONS 


  • 2–5 years related industry experience, preferably consulting, interactive, agency or direct marketing experience with particular emphasis on interactive media, strategy, and analytics

  • 2+ years of experience taking the lead on client calls, both internal and external

  • Experience with performance paid social

  • Bachelor's Degree in business, marketing, PR, communications or related field

  • Proven analytical skills with the ability to lead client relationships and creatively solve complex client issues, including troubleshooting when necessary

  • Familiarity with aspects of program management, in-depth knowledge, and understanding of social media platforms, influencers (Facebook, YouTube, Twitter, Instagram, etc.), and how they can be deployed in different scenarios

  • Expert communication skills and ability to present ideas and handle client needs over the phone

  • Robust knowledge of social media channels

  • Excellent time-management and organizational skills with strong attention to detail

  • Collaborative work style with the ability to engage people easily and adapt communication style to most effectively achieve goals in any given situation

  • Ability to prioritize and manage multiple projects under tight deadlines and in a fast-paced environment

  • Strong customer service mentality, with the ability to quality control client-facing output

  • Creativity, strategic thinking, attention to detail, and ability to multitask

OUR PERKS


  • Competitive hourly rate (DOE)

  • Benefits (Medical, Dental, Vision, 401k, and more)

  • Paid holidays, sick days, unlimited vacation

  • High quality of life (work from home, supportive corporate culture, unlimited vacation – you’re an A-player, you can take time when you need it.)

  • The prestige of working for one of the most innovative and highly regarded agencies in the business


TO APPLY


  • San Francisco Bay Area preferred. Consideration will be given to stellar candidates regardless of your location.

  • Please send your resume and a cover letter highlighting your specific experience and qualifications to pmhiring@realclever.com. Please include the word ‘warrior’ somewhere in your cover letter and Project Manager in the subject line.

 

CLEVER values a diverse workplace and strongly encourages women, BIPOC, LGBT individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

CLEVER celebrates diversity and, as an equal opportunity employer, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all teammates and applicants. Our teammates and applicants will not be discriminated against for employment. We prohibit discrimination and harassment of any type, race, color, religion, age, sex, national origin, ability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. The more inclusive we are, the better our work will be.


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PSI is the leader in the assessment industry and has been in business  for over 70 years! PSI provides license and certification exams for  state and federal agencies, as well as assessments, for public and  private companies. 

Position: Test Center Administrator - $17.50 - San Francisco, CA 94134 

Schedules: There are full-time and part-time shifts available 

F/T - Shift 1: Mon – Thurs 8am – 4pm, Fri: 8am – 1pm 

F/T - Shift 2: Mon – Thurs 8:30am – 5:30pm, Sat: 8am – 1pm 

P/T - Shift 3: Mon – Fri 8am – 1pm 

P/T - Shift 4: Mon – Thurs 1pm – 5:30pm, Sat: 8am – 1pm 

*Please note that schedules can fluctuate 

Role: This position assists in the administration of numerous tests  and exams while maintaining a secure testing environment. 

Paid training  is provided. 

Essential Functions: Proctor a variety of tests while maintaining a  secure testing environment. Maintain confidentiality and security of all  testing materials. Must be vigilant — able to pay close attention to  security cameras and conduct routine testing center observations to  ensure safety and security measures are being followed. Responsibilities:  


  • Verifying valid government issued I.D’s and other legal documents.

  • Responsible for reception duties; check-in and out of testing candidates.

  • Monitoring duties include; one —way mirror surveillance, video surveillance, and routine walk through inspections.

  • General office tasks to include report writing, email communications, and over the phone customer service etiquette.

  • Assist in training new proctors

  • Assist with daily test center operations to ensure a safe and secure testing environment.

  • Provide electronic fingerprinting services / at select locations only.

Qualifications: Mandatory: High school diploma or equivalent and cannot be currently licensed/certified in any trade.  


  • 1 full year of customer service experience

  • 1 full year of basic computer skills

  • Knowledge of Microsoft applications

  • Ability to walk/stand for 40% of the time throughout shift

  • MUST be reliable and work as part of team

  • Posses problem solving skills and engage in analytical thinking in stressful situations

  • Prior proctor/teaching experience is a PLUS!

Candidates must be able to pass an extensive background screening.  For more information on PSI Services LLC please visit:  http://corporate.psionline.com 

We are an equal opportunity employer. All qualified applicants will  receive consideration for employment without regard to race, color,  religion, sex, sexual orientation, gender identity, national origin,  disability, or veteran status. 


See full job description

ABOUT THE POSITION

Our Project Managers are responsible for managing program deliverables that involve either our clients our online influencers. They are also responsible for providing the amazing service we are known for, while working with internal partners, such as technology and sales, to improve our service levels. This position requires a hands-on, team player with passion, energy, and motivation. This is a full-time, non-exempt position reporting to a program director.  

ABOUT YOU

You understand influencer marketing and have exceptional communication and relationship building skills. You are great at managing clients, reading the room (on calls), can present with confidence and make adjustments on the fly. You see a “tough” situation or client as a challenge and enjoy coming up with solutions. You’re detail-oriented and able to manage many changing aspects of a dynamic program. You are able to work well with an extended team in a virtual work environment. You’re proactive, able to manage your tasks and time, but also know when to ask for help and guidance. You collaborate and solve problems. You are CLEVER.

RESPONSIBILITIES (Include, But Are Not Limited To)


  • Manage elements of influencer marketing programs, including but not limited to kick-off calls, project plans, reports, paid social media marketing initiatives, and functions of program management

  • Lead client calls, including program kick-offs and wraps, as well as internal calls with other project managers and sales staff

  • Work with program directors, other project managers, and sales to understand program goals and elements

  • Meet strategic goals by identifying and evaluating trends, understanding client needs, recommending influencers for programs, and evaluating outcomes

  • Sets and oversees paid social budget across programs

  • Measure, monitor and report program analysis, quantitative measures of reach and qualitative sentiment

  • Build relationships that lead to successful partnerships with both clients and members

  • Ensure that program milestones are met and take action as necessary

  • Resolve member concerns/questions

  • Build strong relationships with influencers that lead to successful programs and happy clients

QUALIFICATIONS 


  • 2–5 years related industry experience, preferably consulting, interactive, agency or direct marketing experience with particular emphasis on interactive media, strategy, and analytics

  • 2+ years of experience taking the lead on client calls, both internal and external

  • Experience with performance paid social

  • Bachelor's Degree in business, marketing, PR, communications or related field

  • Proven analytical skills with the ability to lead client relationships and creatively solve complex client issues, including troubleshooting when necessary

  • Familiarity with aspects of program management, in-depth knowledge, and understanding of social media platforms, influencers (Facebook, YouTube, Twitter, Instagram, etc.), and how they can be deployed in different scenarios

  • Expert communication skills and ability to present ideas and handle client needs over the phone

  • Robust knowledge of social media channels

  • Excellent time-management and organizational skills with strong attention to detail

  • Collaborative work style with the ability to engage people easily and adapt communication style to most effectively achieve goals in any given situation

  • Ability to prioritize and manage multiple projects under tight deadlines and in a fast-paced environment

  • Strong customer service mentality, with the ability to quality control client-facing output

  • Creativity, strategic thinking, attention to detail, and ability to multitask

OUR PERKS


  • Competitive hourly rate (DOE)

  • Benefits (Medical, Dental, Vision, 401k, and more)

  • Paid holidays, sick days, unlimited vacation

  • High quality of life (work from home, supportive corporate culture, unlimited vacation – you’re an A-player, you can take time when you need it.)

  • The prestige of working for one of the most innovative and highly regarded agencies in the business


TO APPLY


  • San Francisco Bay Area preferred. Consideration will be given to stellar candidates regardless of your location.

  • Please send your resume and a cover letter highlighting your specific experience and qualifications to pmhiring@realclever.com. Please include the word ‘warrior’ somewhere in your cover letter and Project Manager in the subject line.

 

CLEVER values a diverse workplace and strongly encourages women, BIPOC, LGBT individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

CLEVER celebrates diversity and, as an equal opportunity employer, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all teammates and applicants. Our teammates and applicants will not be discriminated against for employment. We prohibit discrimination and harassment of any type, race, color, religion, age, sex, national origin, ability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. The more inclusive we are, the better our work will be.


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 ECHO is seeking applicants to work in the ECHO Housing Hayward and Livermore offices to assist residents with Rental Assistance and First-Time Homebuyer Education and Counseling.

The Rental Assistance Program provides assistance to low-income persons who have difficulty paying their rent because of a COVID-19 impact. Eligible applicants must live in Alameda County.

The First-Time Homebuyer Education and Counseling provides classroom education on the home buying process and one-on-one individual counseling. This program is provided to residents of Alameda, Contra Costa, and Monterey Counties.  

We are currently working remotely, however, will return to our offices once the Shelter-in-Place has been lifted.

Currently, this position is 40 hours per week. Training for HUD certification will be provided.

** Please submit cover letter and resume. Position open until filled.**

Duties and Responsibilities


  • Responsible for direct service and reporting for the Rental Assistance Program, conduct intake screening for eligible clients interested in the Program, and communicate with clients, landlords, employers, and other references.

  • Conduct Pre-Purchase Counseling and First-Time Homebuyers' Classes, provide counseling and education in the areas of credit, budgeting, spending, and savings as they relate to home purchases.

  • Monitor and maintain knowledge of local, state, and federal housing, credit, and financial literacy programs for low and moderate income residents.

  • Maintain knowledge of State, local and Federal resources available to homebuyers and homeowners.

  • Develop referral sources by building relationships with local real estate professionals, local government, and other applicable community agencies.

  • Participate in internal program development and expansion.

  • Participate in local outreach events and orientation;

  • Maintain client and program files and provide periodic reports

Qualifications


  • Associate's Degree in related field and/or relevant experience.

  • Experience working with State and Federal programs for First Time Homebuyers Education preferred.

  • Ability to communicate effectively (oral, written, and listening skills) with clients, staff, and community groups.

  • Knowledge of the residential sales and escrow process, including standard purchase/sales, loan, deed documents and title documents.

  • Excellent presentation skills and experience in delivering presentations to groups.

  • Use of an insured automobile and a valid California Driver's License.

  • Bilingual in English and Spanish necessary.

ECHO Housing provides full medical coverage for employees working 20 or more hours per week, as well as the option of a dental plan. In addition, employees may join a credit union, and participate in a tax-sheltered annuity program. Full-time employees work 35 hours per week, and are entitled to eleven holidays per year, two weeks of annual vacation (which increases with time), and additional leave days off. Part-time employees are eligible for prorated holidays, annual vacation, and prorated additional leave days off. 


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Job Description


We are looking for an energetic Customer Success Manager to help proactively support and onboard our rapidly-growing community of consumer packaged goods suppliers. This is an excellent entry-level position for those looking to gain experience in tech. 


The Customer Success Manager will serve as a trusted advisor and consultant to our customer marketplace, helping them learn how to use the service and get value out of their RangeMe Premium subscription.


RangeMe (www.rangeme.com) is an online platform for matching consumer brands with retailers. Once matched, retailers decide whether the brands are a good fit for their stores. RangeMe is already used by hundreds of retailers including Target, Sam’s Club, Whole Foods Market, Sephora and more.


 


Role Responsibilities:


  • As a product expert, understand our customers’ businesses and guide them through their initial experience.


  • Act as an advisor during customer onboarding and proactively follow-up to ensure that our supplier-base is achieving value post-registration.


  • Consult our suppliers on business best practices to help them get discovered by our retail buyers.


  • Be the voice of the customer by channeling customer feedback back to the company.


The ideal candidate:



  • Has Customer Success or customer support experience.


  • Has direct experience working in a SaaS environment.


  • Is a self-starter, but also a collaborative team player.


  • Is energetic, passionate, and motivated to help our customers.


  • Has great English written and verbal communication skills.


  • Excited to work in a fast-growing startup environment.


  • Retail experience is a great plus!



Company Description

At RangeMe, we're a talented, passionate team of innovators and retail experts, and we are reinventing the way wholesale buyers and consumer brands do business. RangeMe is the central hub for suppliers across all CPG categories to grow their brands and market their products, making it easy for buyers to quickly evaluate and connect with suppliers to efficiently meet consumer demand.

www.rangeme.com


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Job Description


 


We are seeking an the right candidate to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:



  • Handle customer inquiries and complaints

  • Provide information about the products and services

  • Troubleshoot and resolve product issues and concerns

  • Document and update customer records based on interactions

  • Develop and maintain a knowledge base of the evolving products and services


Qualifications:



  • Previous experience in customer service, sales, or other related fields

  • Ability to build rapport with clients

  • Ability to prioritize and multitask

  • Positive and professional demeanor

  • Excellent written and verbal communication skills


Helping Other People Everyday (HOPE) is more than a clever acronym for the people of USHA. For them, it is a mission that is lived on a daily basis; an organization wide commitment to make a positive difference in the lives of others.


Advisor is also relevant to job seekers with various work experiences such as: Business Manager Finance Marketing Banking Sales Regional and Territory Manager Server Bartender Part Time Assistant Coordinator Secretary Receptionist Appointment Setter Tele Call Center Teacher Waiter Phone Support Customer Service Real Estate and Auto Sales Retail Sales Educators Graduates Agent Financial Services Leasing Accountant Representative Transitioning Military Personnel Business Graduates



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Job Description


The Role


We are looking for someone who is tech obsessed and who loves helping people. At VetSuccess, Technical Customer Support Associates are required to gain advanced, expert knowledge of our software solutions and to use that knowledge to provide exceptional customer service to existing and new customers.


The Technical Customer Support Associate will be responsible for providing inbound and outbound written and verbal technical customer support through the lifecycle of our software solutions, which includes assisting customers with deploying our growing set of products, recording and tracking support status, providing proactive diagnostic problem-solving, and coordinating internal and external resources required to aid in the resolution of outstanding service requests.


Responsibilities:



  • Master knowledge of our software solutions

  • Provide excellent customer service to both internal and external customers related to our software solutions

  • Analyze, isolate, research, document, and effortlessly explain step-by-step technical procedures

  • Proactively diagnose technical issues and resolve in a timely manner

  • Successfully translate complex technical information and technical instructions into simple language that ensures seamless troubleshooting with non-technical customers

  • Provide timely and accurate documentation and tracking


Requirements:



  • Minimum of two (2) years experience providing exceptional software or technical support

  • Associates Degree in computer science, computer information systems or a related field; or an equivalent combination of training and relevant work experience

  • High proficiency in the general operation and use of Windows-based PCs, including word processing, spreadsheet, database management systems, web browsers, email systems, instant messaging systems, and remote access capabilities

  • Ability to quickly master new software solutions

  • Experience working with relational databases

  • Demonstrated aptitude for critical problem solving and analytical thinking

  • Proven ability to consistently provide excellent customer service support

  • Strong communication and interpersonal skills with the ability to effectively listen and communicate information in a clear, calm, and concise manner.

  • Previous experience in the veterinary industry is an asset


This is a full-time position. This position has the ability to work remotely in any North American time zone.


Compensation includes health benefits and an annual bonus plan on top of an annual salary.


We thank all applicants for applying, however, only candidates selected for an interview will be contacted.


 


Company Description

We are VetSuccess: the veterinary industry's leading analytics experts, making sense of veterinary practice data and turning it into actionable information. We provide practice performance reports, dashboards, and automated marketing solutions for veterinary practices and industry partners. We basically eat, sleep, and breathe veterinary data, earning us a well-deserved label of data nerds. Everything we do supports our vision of a world in which veterinary practices use their data to care for their practices like they care for their patients. If you’re a serious tech geek who nonetheless starts automatically baby-talking when you see cute animals, we should talk!

Our stellar team consists of passionate and dedicated professionals who are committed to helping our clients get to the next level. We are driven by our core values of integrity, innovation, personal responsibility, and support. Each member of the VetSuccess team is exceptionally generous, contributing to our open, collaborative, and effective work environment. We work hard, have fun, and love what we do.

The VetSuccess head office is located in Toronto, Canada but the team is distributed across North America, South America and Europe.


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Job Description


We are looking for an exceptional Customer Success Manager (CSM) to join VyaPay. In this role, you will be working with customers to ensure success and adoption of VyaPay's API / Processing Platform. If you have a 'land and expand' mindset and experience, this is the role for you!

VyaPay is looking for people who are curious, inventive, smart, hardworking and work to be a little better every day.

Job Responsibilities


Develop and maintain strategic business relationships with merchants / enterprise customers



  • Develop and implement processes and programs to increase usage of the product within the current group and drive adoption within other groups


  • Grow into the account by up-selling and cross-selling for the customer's automotive process for any business functions.


  • Serve as the primary point of escalation when customer issues arise, troubleshoot, and ensure quick resolution


  • Provide quantitative/qualitative analysis to inform team decision-making and product road map


  • Provide technical VyaPay product expertise and share best practices from a business and technical perspective


  • Become the trusted customer advisor and be the customer advocate within VyaPay



Job Qualifications



  • BS or equivalent education Computer Science


  • This role requires a deep technical knowledge and background to manage API process.


  • 5-7 years of experience in Consulting, Customer Success Management(CSM) or Technical Account Management


  • At least 3 years of experience as a CSM with SaaS/PaaS industry or organization


  • 3+ years experience with middleware tools (integration, workflow, API Management, Automation, Data Movement etc.)


  • Knowledge of PHP, Javascript or any programming knowledge to understand customer's coding script(s)



Soft Skills



  • Strong sense of customer empathy and customer-centrism


  • Excellent interpersonal and communication skills


  • Strong problem solving and analytical thinking


  • Entrepreneurial drive and comfort working in ambiguous, quickly-changing environments


  • A passion for and belief in the power of automation to drive business value



Bonus Points

While these are not deal breakers, we think it would be awesome if you have any of the following bonus point items:



  • Entrepreneurial / prior Start-Up experience


  • Payments Experience




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Job Description


Location: This is a remote, virtual work environment but you will need to live locally to the Washington, DC area with regular and ongoing client visits to locations in Fairfax, VA and Washington, DC as needed.


The Oakleaf Group is looking for a Customer Success Associate to expand upon our existing, long-standing success providing financial services clients with initiative support for strategic projects including analytics transformation and risk management. In this role you will work closely with internal and external senior leaders, PhD economists, financial engineers, project managers and quantitative, technology, regulatory, and operations SMEs to develop practical yet robust strategies. In collaboration with Oakleaf's marketing, procurement, and talent acquisition professional services team, you will represent The Oakleaf Group as the partner of choice to our clients.


Responsibilities:



  • Develop a thorough understanding of The Oakleaf Group's client engagement history, value proposition and service offerings with a core client base.

  • Leverage and expand Oakleaf's considerable knowledge base to understand our client organizations, their influencer networks, and how they collaborate across matrixed initiatives.

  • Initiate discovery conversations to listen to our clients and respond with solutions tailored to their specific needs and industry challenges.

  • Through a consistent presence on-site at client locations in the metro DC area, develop trusted client relationships and establish new engagements with current, former, and prospective business area leads.

  • Develop an understanding of professional services delivery and client procurement processes to best represent Oakleaf to clients.

  • Document discussions, meetings and opportunities. Build on existing processes and document knowledge management.

  • Work with Oakleaf's professional services delivery teams to meet and exceed client expectations through the life of the engagements.

  • Bring client and industry intelligence back to Oakleaf to contribute to the evolution of our service offerings to meet the needs of a changing market.

  • Introduce Oakleaf's value proposition to selective new clients that align with our strategic growth objectives.


Qualifications:




  • MUST HAVE prior and recent professional experience with Fannie Mae and familiar with the complex internal middle to back office of the organization. This is a critical requirement for success in this role.

  • 5+ years of professional experience, preferably in a role that interacted with multiple teams within the organization such as risk or project management.

  • A background in financial services, quantitative analysis, project management, business intelligence, or the mortgage industry.

  • Familiarity with the challenges faced by project leaders and initiative owners when implementing transformational projects, including organizational challenges, systems, tools, and processes.

  • Exceptional communications and relationship building skills.

  • Must have a strong sense of client dedication, customer service mentality, professional executive presence, and the ability to build trust with clients.

  • Demonstrated ability to manage multiple workstreams and maintain focus with competing priorities.

  • Must have a life long student learning mentality as there is ongoing and deep industry research and knowledge sharing in this role.

  • Bachelor's degree is required.


Company Description

The Oakleaf Group is a premier advisory firm with expertise in risk management and financial modeling for the mortgage and banking industries. We serve publicly traded and privately held banks and non-bank mortgage firms, government agencies, law firms, insurance companies, institutional asset managers and hedge funds. Founded in 2007, our firm’s over 100 professionals are located in the Washington, DC and New York City metro areas, serving clients across North America and Europe.


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Job Description


 


Director of Customer Success & Virtual Community Manager


 


Start up Mobile CRM/Multi-Channel communication platform is seeking a seasoned Customer Success/Community Manager position.  As the Director of customer success for this start-up tech company you will be heavily in charge of designing the success team, flow and logistics.  We want a proactive not reactive approach, where the customer may not always be right, but they will all be treated as gold, and always provided a solution or strategy to not only solve any issue but overcome any obstacle.  On the community manager side, the perfect candidate will have experience in growing social and brand communities for our customer’s to thrive in from beta, to beginner through onboarding and ultimate success.  The community manager will also aide in designing this department from their prior experience and expertise.


 


In this role you will:


 



  • Drive to exceed standard KPIs (Revenue, renewal rates, TBD)

  • Drive new business growth by working closely with sales & marketing along with community response and activity

  • Continuously refine the customer lifecycle

  • Identify/implement opportunities for continuous improvement across all areas including onboarding, performance management, technical support and two-way communication

  • Monitor and manage the segmentation of the customer base to refine the appropriate service levels for each segment, based on factors such as deal size, future potential and maturity

  • Creative problem solving and solution/product development and delivery

  • Field direct requests and listen for opportunities to solve customer pain points with existing or new product/service offerings in creative ways

  • Business requirement to technical needs translation to ensure that the implementation of new processes, systems, product features, etc. will meet the business needs of your customer(s)


Customer advocacy



  • Driving the needs of the customer across the organization to ensure others are aware of the context and implications of decisions

  • Acting as a primary product feature advocate for all things customer

  • Helping to ensure that the implementation of new processes, systems, product features, etc. will meet the business needs of your customer(s)

  • Collaborate with our Product and Engineering teams to ensure our customer issues are properly prioritized and addressed in a timely manner.

  • Work with our Shared Services organization to refine policies and processes to improve overall support quality and efficiency


 


Team management as a competitive advantage



  • Foster collaboration and a shared culture within the team

  • Attract and land experienced hires and high-potential individual contributors for your team

  • Manage the onboarding process for new team members

  • Partner in organizational design and strategy to ensure the team is best suited to deliver now and in the future


Community Management



  • Help build an innovative strategy to grow a vibrant and diverse community of raving fans

  • Develop creative programs to cross-pollinate, connect and amplify our customers stories across the community ecosystem

  • Identify and nurture high value customers to share relevant stories through case studies, testimonials, videos, blogs, speaking events, as well as media and analyst interviews

  • Cultivate effective relationships with key customer groups including active community members, user group leaders, industry groups and partner organizations

  • Understand GoGrows customers across segments and personas and align customer voice assets to overall business goals to build awareness, generate demand, accelerate pipeline and increase customer engagement.

  • Work collaboratively with advocates, writers, designers and editors to create and curate engaging content to support business goals

  • Manage our Customer Advisory Board and mine the community for insights on customer sentiment and product feedback to share with the organization

  • Educate key internal stakeholders (e.g. sales, customer success, demand centers, and product marketers) on the strategic deployment of customer advocacy assets and interactions

  • Develop a successful measurement and reporting process to demonstrate the value and impact of community and customer advocacy


Qualifications:



  • 4+ years in B2C marketing, customer marketing or community and advocacy roles

  • Natural relationship builder

  • Great storyteller and excellent communicator with the ability to write impactful and engaging content

  • Creative problem solver

  • A strategic thinker that can see beyond the day-to-day grind, but tactical in your ability to create a stronger brand presence and customer experience through community building and advocacy

  • Ability to effectively influence both internal and external stakeholders across all levels of the organization

  • Deep curiosity, excellent listening skills, empathy, and ability to get things done in a collaborative team environment


Results oriented with experience using qualitative and quantitative metrics with a focus on revenue, conversion, sales, and other marketing goals.



  • Ambitious self-starter who enjoys a good challenge and continuous learning - willing to ask questions and propose new ideas to continue pushing the business forward

  • Deep and strong analytical skills. Ability to analyze a problem, review results, create strategies for resolution and execute them confidently

  • Ability to remain calm under pressure and adapt to a dynamic environment at a fast-paced and quickly growing technology company


Platforms to be proficient in:



  • Facebook

  • Instagram

  • Linkedin

  • Pinterest (light)


 


Programs to be proficient in:


  • Intercom

Programs that would be beneficial:



  • Kajabi

  • Gainsight

  • Client Success

  • Hubspot

  • Trello

  • Canva

  • Tailwind


GoGrow is a fast-growing startup that offers a team of dynamic and experienced executives at the helm, and a hardworking team of colleges at your side. We value getting things done for our customers and consistently improving ourselves and products along the way.


GoGrow is an equal opportunity employer. We value and embrace diversity. We do not discriminate on the basis of race, color, national origin, religion, gender, gender identity or expression, sexual orientation, marital status, age or disability status.


This role is based Virtually with Company headquarters in Detroit Metro area.



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Job Description


CUSTOMER SUCCESS MANAGER (Westwood, MA)



The customer success team member is a valued contributor to the Coretelligent team. The purpose
of this position is to ensure that each client has achieved sustainable value from Coretelligent’s
partnership and clients are consistently receiving exceptional customer service resulting in increased
satisfaction, retention and expansion. Customer success is based out of our Westwood, MA
headquarters and works interactively with Coretelligent’s clients to build relationships, learn about
their businesses, and drive value based on the client’s self-defined goals. Effectiveness is
measured by the happiness of the client along with their retention and renewal.



• Responsible for making external clients and their needs a primary focus from the moment a
contract is signed. Accompanying this goal are customer satisfaction, multi-level relationship
management and ensuring client success.
• Responsible for measuring, tracking, and constantly improving support interactions between
Coretelligent and our clients.
• Own overall relationship with assigned clients, including: increasing adoption, ensuring
retention, and satisfaction.
• Establish a trusted/strategic advisor relationship with each assigned client and drive continued
value of our products and services.
• Develop and nurture customers for advocacy.
• Work with clients to establish critical goals, or other key performance indicators, and aid the
client in achieving those goals.
• Work to identify and/or develop upsell opportunities.
• Advocate customer needs/issues cross-departmentally.
• Serves as an escalation point for issues that impact the client’s productivity and satisfaction.



Skills:
• Innate ability to effectively build relationships, establish credibility, respect, and confidence.
• Impeccable written and verbal communication skills
• Detail oriented and analytical
• Strong team player with the ability and drive to be a self-starter
• Thrives in a multi-tasking environment and can be flexible based on the needs of the business
• Eager to learn, adapt and perfect your work; you seek out help and put it to good use.



Qualifications:
• Prior experience in Customer Success or equivalent history of increasing customer satisfaction,
adoption, and retention - Required
• 3+ years of relevant customer success experience in the IT field.
• Proven ability to drive continuous value of our product(s).
• Familiarity working with clients of varying sizes.
• Experience with Salesforce.com. Proficient in Office software. Strong level of technical
acumen.
• College degree preferred.
• Flexibility for local travel (approx. 10%)


Company Description

WE’VE GOT THE POWER. IT’S OUR PEOPLE.

Do you have a passion for learning about new and emerging technologies? Join our growing team!

About Coretelligent
www.coretelligent.com

Our team members make us who we are. It's why our employees stay. It's why our clients stay.

Founded in 2006 and led by world-class experts, Coretelligent’s five key services – 360 Support, CoreCloud, CoreBDR, CoreArmor and Managed IT – are relied on by top-tier organizations in the communications, education, financial services, life sciences, real estate, retail and technology industries among others.

Our team’s passion and dedication have helped us earn an impressive number of industry accolades from the Boston Business Journal, CRN, Inc., MSPmentor, the U.S. Chamber of Commerce and others. We are headquartered in Westwood, Mass (right outside of Boston), with offices in New York City, Philadelphia and the San Francisco Bay area.

We appreciate and value each and every team member and take pride in providing competitive compensation and benefits, including medical and dental coverage on day 1, employer paid short and long term disability, and 401(k) with a match. Our weekly catered lunches are just one of many perks.


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Job Description


Hiring During COVID-19


Why you want to work here:


This is a rapidly growing tech start-up that is making it easier for patients to work with their doctors on scheduling and follow-ups. They recently moved to a larger office and looking to expand their team. Great for someone with strong customer service skills and actually wants their voice heard when it comes to ideas on how to improve the organization.


 


Benefits:



  • Excellent healthcare benefits (Health, Vision, and Dental)

  • 401K plan, stock options

  • Catered lunches, Unlimited vacation


Our Culture:



  • Open floor plan promotes collaboration, as well as the occasional fun games in the office.

  • Flexible working hours and an environment that’s equally professional and casual (yes, that means that you can wear shorts to work!).

  • Flat organizational structure allowing more ownership and opportunities for each member to succeed individually and as a whole.


 


Customer Success Associate Responsibilities:



  • Work with patients, providers and their staff as a facilitator and representative through phone, chat, and email.

  • Providing insights and recommendations based on patient and provider feedback.

  • Working in a collaborative environment alongside their business development and engineering teams.

  • Conduct customer on-boarding, streamline the day-to-day appointment flow, and answer customer questions.

  • You will set up online scheduling profiles; develop training materials, and training sessions online and in-person.

  • You will recommend and coordinate specific work flows for each practice, assist providers with operational and product-related issues, and provide detailed reports/analytics of appointments.

  • Answer patient queries online and via telephone while gathering their feedback.


Customer Success Associate Qualifications:



  • Bachelor’s degree from a Four Year University

  • Some customer service experience and/or administrative experience.

  • Previous administrative experience in a healthcare setting a plus

  • Ability to provide a high level of respectful, professional customer service to patients and providers

  • Skills in active listening and problem solving

  • Ability to remain calm in stressful situations

  • Basic knowledge of Excel and PowerPoint



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Job Description


NOTE THAT THIS IS A REMOTE POSITION WHICH CAN BE DONE FROM ANYWHERE IN THE USA


Our customers – we call them members - are the unsung heroes fixing our nation’s school systems. They’re board members and senior staff at charter schools nationwide.


Your job is to help them do their jobs better.


What’s a Governance Coach?


Like any customer success specialist, you’ll help our members use our SaaS tools better.


But more than that, you are the spark of inspiration, organization, knowledge, and focus our members need to achieve with their goals.


You’re a trusted and proactive partner. You guide our members through their onboarding, maximize their engagement with us and the value they receive, and secure their annual renewals.


The ideal candidate will arrive with excellent people skills, strong analytical skills, and the ability to learn from our experts in order to teach our members.


Your primary responsibilities will include:



  • Be an expert on our products, services, and best practices in order to effectively advise our members.


  • Be our members’ primary point of contact. Answer day-to-day help requests and provide strategic guidance.


  • Guide new members through a high-touch onboarding process; continue to guide them by hosting quarterly coaching sessions.


  • Analyze data and develop strong relationships to monitor members’ engagement, maximize the value they gain, identify churn risk, ensure renewals, and inspire them to try new services.


  • Contribute to our growing Resources Hub of high-quality, engaging articles, video tutorials, etc., to further help boost engagement and value.


  • Be an integral part of a Member Success team developing a scalable, repeatable, predictable, data-driven member success machine.


  • Be the voice of our members, sharing their feedback and questions with the team.


  • As needed, work with the engineering team to solve technical issues reported by our members.



You’re ideal for this role if:



  • You delight in trying new technology and tools. You’re comfortable learning on the job and can quickly learn our platform inside and out.


  • You’re passionate about education. You want to work with people who are on a mission.


  • You are hyper-analytical. You can view a challenge from multiple angles, and then use data and evidence to come up with new, clever solutions.


  • You embrace the ups and downs and hands-on approach which are inherent in small startups.


  • You’re curious. When you learn a new topic, you eagerly devour all the information you can find, converse with experts, and connect with new colleagues.


  • You’re motivated enough to work remotely and independently, and flexible enough to occasionally work outside of the normal 9-to-5 when our members need it.


  • You’re an excellent communicator -- writing, conversing, and presenting.


  • Bonus points if you’re well-acquainted with charter schools or nonprofit governance.



Company Description

BoardOnTrack is a small community of people who care about education. We work with Charter School leaders - CEOs and Board Members - to help them govern their multi-million dollar public institutions effectively and successfully. We have the only software platform built specifically for charter school boards and the industry's largest resource library devoted specifically to charter school governance.

We are committed to our members and to ourselves, flexible, fun, and we're always looking to grow personally and professionally. We have recently moved to a permanent work from home model.


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Job Description


LenderHomepage.com is a leading provider of a SaaS-based Digital Mortgage Platform that powers lender websites, mobile apps, and mortgage POS solutions. Mortgage lenders, banks, brokers and credit unions of all sizes use LenderHomePage.com’s customizable and scalable solutions to enhance borrower experience, streamline the mortgage process, and increase Loan Officer productivity and efficiency.


We are looking for a technically savvy Customer Success Rep who possesses a strong drive for results. Duties for the Customer Success Rep will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests.


Successful candidates must be social, analytical, possess an aptitude for learning and using new software, and be able to communicate clearly and effectively. The ideal Customer Success Manager should engage with customers, maximize value, and create strategies to grow our customer base.


Responsibilities:



  • Develop and manage client portfolios.

  • Sustain business growth and profitability by maximizing value.

  • Analyze customer data to improve customer experience.

  • Hold product demonstrations for customers.

  • Improve on-boarding processes.

  • Evaluate and improve tutorials and other communication infrastructure.

  • Mediate between clients and the organization.

  • Handle and resolve customer requests and complaints.

  • Minimize customer churn.

  • Aid in product design and product development.


 Requirements:



  • Communications or Marketing Degree.

  • Highly organized and able to multi-task.

  • Self-driven and proactive nature.

  • Excellent communication and interpersonal skills.

  • Demonstrate leadership qualities.

  • High computer literacy and ability to learn new software.

  • Knowledge of customer success processes.

  • Experience in document creation.

  • Patient and active listener.

  • Passion for service.



You will LOVE working here because of the great work environment and the great product you have to sell.


Company Description

LenderHomePage.com is dedicated to providing mortgage professionals with best-in-class web and mobile marketing solutions. We help our clients increase their efficiency and profitability by providing reliable and affordable marketing solutions that generate leads and streamline operations .


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