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Jobs near Sacramento, CA “All Jobs” Sacramento, CA

Job Description


We are seeking an outstanding Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:



  • Handle customer inquiries and complaints

  • Provide information about the products and services

  • Troubleshoot and resolve product issues and concerns

  • Document and update customer records based on interactions

  • Develop and maintain a knowledge base of the evolving products and services


Qualifications:



  • Previous experience in customer service, sales, or other related fields

  • Ability to build rapport with clients

  • Ability to prioritize and multitask

  • Positive and professional demeanor

  • Excellent written and verbal communication skills



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Job Description


Job Description:
You will have excellent organisation and communication skills, a positive and friendly attitude and have exceptional presentation. It is essential that you have excellent time management skills and treat all of your work with the highest level of confidentiality.


Job Requirements:
To be successful in gaining this position you will have demonstrated a strong ability to work both independently when required whilst at the same time being a team member.



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Job Description


NOW HIRING: Customer Support Representative - FULL TIME OPENINGS! IMMEDIATE START DATES AVAILABLE!


We are seeking a competitive and charismatic candidate with management potential. We are in demand of an upbeat, charming, motivated individual who enjoys developing their professional network on a day-to-day basis



  • Are you driven and looking for a career that will not only empower your personal and professional growth but will allow you to build the career and future you desire?


  • Are you often described as a confident and collaborative leader?


  • Are you looking to BUILD opportunity?



 


Position Description:


We are seeking an energetic and hard-working to join our growing team. The Entry Level Customer Support Representative will be primarily focused on updating accounts and generating new business / revenue and aiding us in providing excellent service to our clients by assisting them with their benefits and financial service needs.


In this position you will work as a member of a team of professionals responsible for providing benefits and financial products to help clients protect their homes, cars, lives and retirement incomes. Our team members perform a fundamental role in servicing clients, supporting agents and building strong relationships with the community.


 


Responsibilities:



  • Handle new customer inquiries and cross-sell existing clients

  • Prospecting and generating new business through leads & referrals

  • Generating quotes, processing payments & reporting claims

  • Conducting policy reviews and providing details on updates

  • Providing excellent client service

  • Relationship building with new and existing clients

  • Develop and maintain a knowledge base of the evolving product and services offerings


 


Qualifications:


If you possess a strong worth ethic, and can bring a positive energy to the office on an everyday basis, this is an ideal place to get your foot in the door!



  • Competitive individuals with a winning mentality to move up into a leadership role

  • Previous experience in customer service, sales, or other related fields

  • Candidates who are serious about a long term career

  • Ability to build rapport with clients

  • Ability to prioritize and multitask

  • Positive and professional demeanor

  • Excellent written and verbal communication skills


 


Why Us?



  • We start all our sports-minded representatives at entry level for the sole purpose of developing a strong leadership team from within.


  • We do not believe in tenure or seniority, we promote to management those who get the job done and are top performers in our sales and marketing departments.


  • We focus on developing and enhancing the competitive nature and leadership potential within every potential candidate.



 


 


 



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Job Description


Due to COVID-19 interviews will be conducted remotely


This position is full-time (40 hours/week) Monday - Friday work from home. Employees are required to have flexibility to work any of our 8 hour shift schedules during our normal business hours of 8:00am - 5:30pm CST. It may be necessary, given the business need, to work occasional overtime.


Primary Responsibilities:


 



  • Respond to and resolve on the first call, customer service inquiries and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility and claims, financial spending accounts and correspondence

  • Educate customers about the fundamentals and benefits of consumer-driven health care, guiding them on topics such as selecting the best benefit plan options, maximizing the value of their health plan benefits and choosing a quality care provider

  • Contact care providers (doctor’s offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance

  • Assist customers in navigating websites while encouraging and guiding them towards becoming self-sufficient in using these tools


This role is equally challenging and rewarding. You’ll be spending long periods of time on the phone and called on to research complex issues pertaining to the caller’s health, status and potential plan options. To do this, you’ll need to navigate across multiple databases which require fluency in computer navigation and toggling while confidently and compassionately engaging with the caller.


You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.


Required Qualifications:


 



  • High School Diploma, GED, or Equivalent work experience

  • Minimum of 2+ years of combined education, work and/or volunteer experience.


Preferred Qualifications:



  • Health Care/Insurance environment (familiarity with medical terminology, health plan documents, or benefit plan design)

  • Social work, behavioral health, disease prevention, health promotion and behavior change (working with vulnerable populations)

  • Customer Service experience


Helping create positive customer experiences for our members can drive your sense of impact and purpose. Join us as we improve the lives of millions.


Company Description

SOLUTIONS
Telephone Answering Service Virtual Receptionist Employee Reporting Service Call Center Solutions Inbound Sales and Order Taking Customer Service Help desk Lead capture Event Registration Employee Reporting Service Dealer Locator Appointment Scheduling Inbound Direct Response Automated Messaging Services Voice Mail Service


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Job Description


Manufacturing facility looking for experienced order taker with strong customer service experience. Will take/process orders, input data, and follow up with dispatch and support sales staff.

Responsibilities:
• Takes high volume of orders from customer phone calls/via walk-in customers, enters them into Quickbooks, and ensures all data is accurate while maintaining professionalism and courtesy


• Sends various types of emails to customers, builds customer relationships, ensures orders are processed promptly, and confirms orders


Requirements:
• Must have solid computer skills involving email, data entry, order entry in a business information system, and strong Microsoft Word & Excel experience
• Must be able to deal effectively with customers maturely and professionally, both via phone and in person
• Can type at least 70 wpm
• Must have excellent grammar and proof reading skills
• Quickbooks order entry experience is a huge plus as all orders are processed in Quickbooks
• Equine knowledge is helpful.
• Being able to speak Spanish is a plus
• A high level of dependability is expected; therefore, a candidate with an excellent attendance and punctuality record is a must
• Has flawless execution of administrative activities, with high attention to detail, organization, and process
• Has strong teamwork skills and a strong ability to offer suggestions and improvements to process and work effectively with all personalities
• Is able to be flexible in response to changing priorities and needs
• Is able to manage projects, work under pressure and consistently make deadlines

Qualifications:
• 3+ years' experience with processing sales orders in a high volume environment, filing and follow-through
• High school graduate, Bachelor's degree is preferred

Work Hours:
• Work hours are 7:00 am to 4:00 pm

Benefits:
• Competitive compensation
• Insurance -- medical, dental, vision
• 401(K)
• Holidays and vacation


Company Description

See job description


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Job Description


 


Marketing Admin – Sacramento, CA (Northgate Area)


We have an immediate need for a Marketing Admin with Customer Service Experience to provide support to the management team. This position requires intermediate computer skills, excellent customer service and the ability to work effectively with and without direct supervision. This is a long-term position and the opportunity to join a well-established and growing organization.


Responsibilities:


· Making telephone marketing calls


· Schedule appointments and maintain calendar


· Act as liaison to vendors and customers


· Excellent customer service to employees, customers and vendors


· General office tasks – such as filing, ordering office supplies, answering phones, etc.


 


Minimum Requirements:


· Excellent communication skills (written and verbal)


· Knowledge and interest in learning new computer systems


· Standard office equipment (computers, copiers, phones)


· Intermediate MS Office skills (Word, Excel, and Outlook)


· A minimum of two years recent experience in an office environment with customer service


· Retail experience a plus


 


Upon a conditional job offer, a drug and background check will be required.


 


(admin support, reception, office clerk, clerical skills, customer service, MS Word, MS Excel, vendor management, CRM, database, software, retail, marketing, inventory)


 


Company Description

About us:

347 Group, Inc. provides staffing resources to a variety of industries. We have an experienced team of staffing professionals and provide a wide range of services to our clients. Visit our website www.347group.com .


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Job Description


Are you a team player? Possess a strong work ethic? If so, we want you to join our team! ​


DDI Consulting, Inc. is experiencing major growth and needs more Customer Service Sales Representatives right away, to help represent and drive sales for some of our hottest brands and clients of the season! ​


Customer service and sales experience is preferred but not required. Paid training will be provided. ​


Customer Service Sales Representative duties:



  • Present products to new customers and set up new accounts

  • Help make product suggestions based on customer needs

  • Drive sales and help achieve daily/weekly sales goals

  • Assist existing customers with any issues and questions

  • Maintain up-to-date knowledge of products, promotions, and competitive offers

  • Participate in paid training sessions (training in sales, customer service, team leadership etc.)


Qualifications:



  • Previous experience in customer service / sales preferred (not required)

  • Excellent communication skills

  • Positive and professional demeanor

  • Growth-minded and student mentality

  • Competitive, but still team oriented

  • High School Diploma (Bachelor’s preferred for team lead/management career opportunities)


Compensation and Benefits:



  • Hourly pay, and uncapped commissions for sales and competitive incentives

  • Partial cell phone reimbursement​

  • Paid sick leave

  • Great Company Culture. Fun, team outings on a regular basis. Open door policy.

  • Paid Trainings. Learn business concepts covered in MBA programs.

  • Travel and Network Opportunities. National conferences. Sales training and consultation trips


---


Important Information About Our Interviewing/Hiring Process and COVID-19:


The health and safety of our team, our clients, and candidates is a top priority. Amidst the circumstances surrounding COVID-19, our commitment to hiring top talent and helping them thrive professionally is stronger than ever. At this moment in time, DDI Consulting, Inc. (DDI) will be conducting our hiring process virtually and conducting interviews via phone or video until further notice.


All candidates selected for a remote interview will be provided with all the required instructions to aid in a smooth, professional yet personal experience. Individuals offered a career opportunity with DDI, will be required to follow cautionary health and hygiene guidelines. Our team has seamlessly transitioned to a hybrid-remote model for training and development but given the nature of the position itself (in-person retail sales), it is ever more important for us to ensure a clean, safe, and healthy environment for our employees, clients, and customers. Thank you for your interest in DDI Consulting, Inc.


Company Description

At DDI Consulting, Inc. our focus is to transform our team members into business leaders by teaching them transferable skills that will allow them to succeed in business and their personal lives. By committing to a positive and constructive work environment we can then deliver solutions for our clients in the areas of consulting, sales, and marketing. Our proven systems ensure production-oriented professionals and a legacy of cost-effective results for our clients in decades to come.

National Best and Brightest Companies to work for winner 2015, 2017
Sacramento Business Journals Best Companies to work for 2016, 2018, 2019

Contact: (916) 979-7844
Office Hours: Monday-Friday 9:00 AM to 5:00 PM


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Job Description


We are currently looking for a superstar customer service rep to join the team!


Job Description - Responsibilities:


• Maintaining business relationships with clients and customers


• Customer service / customer retention


• Marketing / advertising


• Business development


• Public speaking / communications


• Laptop presentations


Candidates Must:


• Be hard working


• Be competitive


• Have a STUDENT mentality - ALWAYS ready to LEARN!


• Be good with people - Retail/Restaurant experience is a plus


• A college degree is preferred but not necessary.


• Have a GREAT attitude and customer service skills


If this sounds like you and you are ready to take the first step towards a rewarding career, apply today!


Company Description

A company that cares for both clients and employees!! Be more than a employee number.


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Job Description


About Us:

Our client serves healthcare providers nationwide in delivering honest, affordable, and proficient revenue cycle management solutions, and to help improve the patient experience

Job Summary:



  • Answers and properly responds to in-bound phone calls via call center applications/systems


  • Successfully operates a PC, software/applications, telephone, fax, scanner and copier


  • Accurately documents in PC system the proper actions taken on each account


  • Maintains compliance with FDCPA, FCRA, HIPAA plus local, state and federal collections laws


  • Demonstrates attention to detail; achieves the determined production and quality expectations


  • Follows instructions and maintains workflow standards


  • Adheres to all company policies and procedures


  • Communicates effectively with staff and management at all times


  • Performs special projects as assigned




Qualifications:



  • Knowledge of medical terminology, coding, standard hospital operations and financial services preferred but not required


  • Possesses knowledge, skill and ability to operate a PC, applications/software, telephone, fax scanner and copier


  • Displays excellent oral and written communication skills; possesses excellent organizational and follow up skills; meets deadlines


  • Possesses and demonstrates professional telephone demeanor and appearance


  • Interacts successfully with all levels of staff and management; responds positively to direction and supervision


  • Demonstrates the ability to work in a fast-paced environment; can multi-task


  • Displays the ability to keyboard 30 wpm; is proficient in Word, Excel and Outlook


  • Physical ability to sit at a workstation for 2 hours without interruption


  • Possesses a high school diploma or equivalent


  • Must successfully pass a criminal history screening



Company Description

We are in business to help healthcare providers do what they do best. Running a successful practice, hospital, care center, or clinic is not just about practicing medicine. It is also crucial to manage the business side of the overall operations. Efficiency is a top priority for today's healthcare organization. LMG Healthcare offers a full suite of services that support healthcare organizations of all shapes and sizes meet their operational and clinical objectives. We have worked with and have helped some of the most prominent organizations in the healthcare industry.


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Job Description


We are seeking a Sandwhich Artist/Customer Service to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:



  • Handle customer inquiries and complaints

  • Provide information about the products and services

  • Troubleshoot and resolve product issues and concerns

  • Document and update customer records based on interactions

  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields

  • Ability to build rapport with clients

  • Ability to prioritize and multitask

  • Positive and professional demeanor

  • Excellent written and verbal communication skills


Company Description

Excellent Food and Great atmosphere. Our variety of gourmet sandwiches are out of this world. It's an experience you will never forget.


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Job Description


DIRECT HIRE


NO IT, TECH, ENGINEERING POSITIONS AVAILABLE.


We have an immediate full time CSR position for driven and energetic personalities willing to learn. They are responsible for ensuring a high level of service and satisfaction while matching client needs to products and services.

Company Accolades:



  • - Voted Top Workplace 2016,2017,2018

  • - Voted Top Culture by Entrepreneur Magazine

  • - Forbes Top 25 Happiest Companies To Work For

  • - Fortune 500 Company



Daily tasks include:



  • - Scheduling new appointments.

  • - Client reviews.

  • - Data entry.

  • - Servicing clients.



Company Overview:



  • For over 68+ years our company has been protecting and serving those who protect and serve us. We service working class families and have had consistent growth each and every year. You will experience a fast paced work environment and the ability to grow personally and professionally. With leadership opportunities available you're growth potential will never be capped.

  • We are looking to hire due to our expansion throughout California. We need candidates that are motivated and looking to make a difference within our organization. As a customer service representative you are responsible for ensuring a high level of service and satisfaction while matching client needs to products and services.

  • We foster an environment of teamwork, ownership and involvement to support a healthy and positive workforce. Our goal is to focus on a positive, competitive, and fun work environment. We're only looking for the best candidates with a great attitude, who are passionate about helping others.



Opportunity:



  • Stock Options

  • Flexible Schedules

  • Residual Income

  • Weekly Pay plus Weekly Bonus

  • Company Incentive Vacations

  • Leadership Development/Continuous Education

  • You must have your own transportation



If you believe you have what it takes to join our team, forward your resume today!


-------------------------


JOB DESCRIPTION


Customer Service & Benefit Representative Job Duties:



  • -Answering product and service questions; suggesting information about other products and services.

  • -Opens customer accounts by recording account information.

  • -Maintains customer records by updating account information.

  • -Recommends potential products or services to management by collecting customer

  • information and analyzing customer needs.

  • -Prepares product or service reports by collecting and analyzing customer information.

  • -Contributes to team effort by accomplishing related results as needed.

  • Customer Service & Benefit Representative Skills and Qualifications:

  • -Customer Service, Product Knowledge, Quality Focus, Problem Solving, Documentation Skills

  • -Listening, Phone Skills, Analyzing Information , Multi-tasking



Manager & Leadership Job Duties:



  • -Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe, secure, developing personal growth opportunities.

  • -Accomplishes staff results by communicating job expectations; planning, monitoring, coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.

  • -Establishes strategic goals by gathering pertinent business, financial, service, and operations information; identifying and evaluating trends and options; choosing a course

  • of action; defining objectives; evaluating outcomes.

  • -Maintains quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems; identifying trends; recommending system improvements.

  • -Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications.

  • -Contributes to team effort by accomplishing related results as needed.

  • -Manager & Leadership Skills and Qualifications:-Performance Management, Project Management, Coaching, Supervision, Quality Management


Company Description

Our company has been in business for over 68 years. We are a 100% Union label company that works with over 30,000 different Unions and we have over 800,000 members and counting! Our company has more than $58.9 billion in force with an A+ Superior rating from AM Best for its financial strength. Union members apply for our benefits package because most members realize that most of their benefits through their union greatly reduce or eliminate them altogether once they retire or leave their jobs. We provide unions with permanent benefits that they can maintain throughout their lives. We work with unions through a local bargaining agreement that simplifies our work with available potential clients. Its purpose doesn't work! Voted Best Places to Work 2017, 2018 and 2019! Named the 24th Happiest Place to Work at Forbes magazine


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Job Description


 


Job Description


BILINGUAL CUSTOMER SERVICE REPRESENTATIVE


Must be in the immediate Sacramento area and be able to transition to the call center when time permits.


Project Starting in mid September


This is going to be a remote work from home Job. Requires reliable internet and ability to work from home in a quiet enviroment.


Now Hiring Monolingual and Bilingual ( Cantonese, Korean, Laotian, Hmong, Mandarin, Cambodian, Tagalog, Vietnamese, Spanish and Japanese  Customer Service Representatives. Experienced with working in call centers is desired. You will be answering calls pertaining to various questions in the health care field. Additionally, you will be directing calls to different departments and performing accurate data entry as well.


JOB SUMMARY: The Client Service Representative is responsible for interacting with customers to provide information in response to inquiries about programs and services in a contact center.


EDUCATION/EXPERIENCE: High school diploma or GED required, Associate degree is preferred; ability to maintain confidentiality and security of all information; ability to comply with current and updated policies and procedures; ability to interact courteously and effectively with a diverse population; cultural competency; excellent organizational, interpersonal, written, and verbal communication skills; ability to perform comfortably in a fast-paced, deadline-oriented work environment; ability to successfully execute many complex tasks simultaneously; and ability to work as a team member, as well as independently; proficient in the use of Microsoft Office products, must be able to remain in a stationary position for an extended period of time; occasionally lifts, carries, or otherwise moves items weighing up to 25 pounds; work is constantly performed in an office environment.


JOB RESPONSIBILITIES:
1. Respond to customer inquiries received by telephone, Interactive Voice Response (IVR), or web-based portal regarding the information on programs and services
2. Record customer interactions and transactions, by documenting details of inquiries, complaints, comments, and actions are taken
3. Follow standard operating procedures to ensure consistency and accuracy
4. Address customer’s inquiries and resolve problems to ensure that appropriate changes are made
5. Refer unresolved customer grievances to designated departments for further investigation
6. Communicate with supervisor regarding any potential needs or concerns
7. Perform data entry accurately
8. Perform other duties as assigned by management


BILINGUAL ONLY!!!!!!!!!!!!!!!!!!!!!


Job Types: Full-time, Temporary, Contract


Salary: $14.00 /hour


Company Description

InSync Consulting Services LLC is a boutique firm in Northern California, we specialize in travel, per diem, and direct hire permanent on a nationwide basis. Top Notch Facilities. Highest Pay. Fantastic Benefits.


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Job Description


Kenny G & Company Fine Jewelers is looking for creative, energetic and performance-driven individuals to join our team and have positive impact on many lives. We would like to give you an opportunity to pursue a career with a company that's drive and passion to succeed is to give our customers a refreshing and uplifting experience along with competitive pricing and outstanding customer service.


Our company has an immediate full time Retail Customer Service Associate/Credit Office position available.



  • Accounts Receivable

  • Demonstrate excellent customer service to each and every customer, including phones

  • Extending Credit and Collections

  • Inventory Control

  • Inventory Display

  • Tendering of monies, credit cards, gift cards, etc.


Key point requirements to include:



  • 1 or more years of work experience in retail or financial environment

  • Ability to communicate effectively with customers, peers and management

  • High school diploma or equivalent

  • Highly motivated to learn and a self-starter

  • Integrity, a positive attitude and have a strong work ethic

  • Must be able to work flexible work schedule including evenings, weekends and holidays


Required Education:


  • High School Diploma

Kenny G & Company Fine Jewelers is a family owned business since 1997. We have four stores in total, three stores in the Sacramento Area and one store in Reno, NV.


We are a full-service jewelry store featuring Loose Diamonds, unique Engagement and Bridal Designs, Men’s Wedding Rings, a wide selection of Fashion Jewelry and Fine Watches. We also specialize in services that include Gold Buy Services, G.I.A. Appraisal Services, In-House Custom Jewelry Design and Repairs.

At Kenny G & Company Fine Jewelers we would like to give you an opportunity to pursue a career not just a job, be as successful as you can be.


If this sounds like you, please submit your resume for review by email.


Company Description

Kenny G & Company Fine Jewelers is a family owned business since 1997. Over the past 22 years, we have grown to four jewelry store locations. Citrus Heights, CA. 1997; Elk Grove, CA. 2001; Roseville, CA. 2002; Reno, NV. 2005. At Kenny G & Company Fine Jewelers we value integrity, diversity, and teamwork and would like to give you an opportunity to pursue a career not just a job, be as successful as you can be.

We are a full-service jewelry store featuring Loose Diamonds, unique Engagement and Bridal Designs, Men's Wedding Rings, a wide selection of Fashion Jewelry and Fine Watches. We also specialize in services that include Gold Buy Services, G.I.A. Appraisal Services, In-House Custom Jewelry Design and Repairs.

At Kenny G & Company Fine Jewelers we would like to give you an opportunity to pursue a career not just a job, be as successful as you can be.

If this sounds like you, please submit your resume for review by email.


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Job Description


California based Benefits branch is expanding virtually - Conducting career company overviews for work-from-home ONLY positions now! The two work-from-home positions we are looking to fill immediately are; Customer Service Representatives and Lead Team Managers. No experience is necessary as we provide simple but effective training - Familiarity with Zoom is a plus.


 


Brief Company Overview:



  • We specialize in providing and explaining permanent benefits for Associations, Labor Unions and Credit Union members. These 30,000 + Union groups voted our company to distribute benefits to their members. We take great pride in our contacts with our Union groups and as a result - there is no cold calling or prospecting involved!

  • Our team is made up of people who are motivated and looking to make a difference within our organization. As a Customer Service Representative, you are responsible for ensuring a high level of service and satisfaction while matching client needs to products and services.

  • We foster an environment of teamwork, ownership and involvement to support a healthy and positive workforce. Our goal is to focus on a positive, competitive, and fun work environment. We're only looking for the best candidates with a great attitude, who are passionate about helping others.


 


What We Are Looking For:


We are looking for motivated individuals to join our fast-paced Customer Service and/or Management team. These individuals know that what they put into their career is what they are going to get out of it. They want a company that cares about their success, is dedicated to personal growth and professional development.


 


If you would be interested in learning about the positions and company in great detail, we would love to get you on our schedule for a company overview with our Hiring Director for the California greater area. The purpose of the informational company overview is to go over the responsibilities/expectations/pay/benefits of both the Customer Service Representatives and Management positions - along with the background and core goals of our company, all in great depth!


Please apply with an updated copy of your resume and we will get back to you as soon as possible to get you on the schedule for a company overview conducted via Zoom.


 


Company Accolades:



  • - Voted Top Workplace 2016, 2017, 2018

  • - Voted Top Culture by Entrepreneur Magazine

  • - Forbes Top 25 Happiest Companies To Work For

  • - Fortune 500 Company

  •  



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Job Description


***WE ARE CURRENTLY CONDUCTING PHONE INTERVIEWS & ZOOM VIDEO INTERVIEWS


As other companies downsize, we continue to experience growth. Our efforts are focused on creating more jobs. Due to recent growth, we have been approved to increase our workforce and we need to fill positions IMMEDIATELY.


Multiple position openings




  • Office Location: Elk Grove, CA / Remote - Work from Home - Must live in California


  • Representative: 15 - 25 Positions


  • Supervisor: 6 Positions


Representatives are assigned a Territory within proximity of their residence.


We have open territories throughout:



  • Sacramento County

  • Yolo County

  • Solano County

  • Placer County

  • San Joaquin County

  • El Dorado County

  • Sutter County

  • Yuba County


We are looking to fill multiple Service Representative and Supervisor positions in a very fast-paced environment. We are a growing company looking for high-energy individuals. Candidates must enjoy helping clients, building relationships with clients, and must maintain relationships. Candidates must be able to handle multiple client accounts while continuing to grow the business. You must stay current with the benefits available to clients through our continuing education training programs. Provide excellent service to clients and be in constant contact.


As a representative, you will serve client families in designated territories. You will be assigned a territory in accordance with your place of residence. You will be sitting with the client’s one on one and serve as the client's point of contact and creating an ongoing relationship.


Responsibilities:



  • Provide explanations to clients

  • Build rapport with clients

  • Provide recommendations based on clients needs

  • Help clients with basic maintenance

  • Develop and Maintain client relationships

  • Stay in constant contact with clients

  • Process client requests


Requirements:



  • 1 Year of customer service related experience

  • High school diploma/GED

  • High energy and outgoing personality

  • Excellent communication skills

  • Willingness to work Saturday or Sunday


Full-Time Representative:


  • 65,000 – 72,000

Benefits:


  • Eligible after 90 days for Representative, Spouse and children

 


Company Description

ECS Relations focuses on placing top talent with the top companies in the Silicon Valley, Peninsula, North Bay, East Bay and Central Valley. We screen potential candidates, match candidates with the proper companies and cultures, provide temporary and permanent job placement as well as creative and innovative resume help. Our team is dedicated to helping our candidates find the right fit and we pride ourselves with a people first mentality.


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Job Description


***WE ARE CURRENTLY CONDUCTING PHONE INTERVIEWS & ZOOM VIDEO INTERVIEWS


As other companies downsize, we continue to experience growth. Our efforts are focused on creating more jobs. Due to recent growth, we have been approved to increase our workforce and we need to fill positions IMMEDIATELY.


Multiple position openings




  • Office Location: Roseville, CA / Remote - Work from Home - Must live in California


  • Representative: 15 - 25 Positions


  • Supervisor: 6 Positions


Representatives are assigned a Territory within proximity of their residence.


We have open territories throughout:



  • Sacramento County

  • Yolo County

  • Solano County

  • Placer County

  • San Joaquin County

  • El Dorado County

  • Sutter County

  • Yuba County


We are looking to fill multiple Service Representative and Supervisor positions in a very fast-paced environment. We are a growing company looking for high-energy individuals. Candidates must enjoy helping clients, building relationships with clients, and must maintain relationships. Candidates must be able to handle multiple client accounts while continuing to grow the business. You must stay current with the benefits available to clients through our continuing education training programs. Provide excellent service to clients and be in constant contact.


As a representative, you will serve client families in designated territories throughout the Bay Area. You will be assigned a territory in accordance with your place of residence. You will be sitting with the client’s one on one and serve as the client's point of contact and creating an ongoing relationship.


Responsibilities:



  • Provide explanations to clients

  • Build rapport with clients

  • Provide recommendations based on clients needs

  • Help clients with basic maintenance

  • Develop and Maintain client relationships

  • Stay in constant contact with clients

  • Process client requests


Requirements:



  • 1 Year of customer service related experience

  • High school diploma/GED

  • High energy and outgoing personality

  • Excellent communication skills

  • Willingness to work Saturday or Sunday


Full-Time Representative:


  • 65,000 – 72,000

Benefits:


  • Eligible after 90 days for Representative, Spouse and children

 


Company Description

ECS Relations focuses on placing top talent with the top companies in the Silicon Valley, Peninsula, North Bay, East Bay and Central Valley. We screen potential candidates, match candidates with the proper companies and cultures, provide temporary and permanent job placement as well as creative and innovative resume help. Our team is dedicated to helping our candidates find the right fit and we pride ourselves with a people first mentality.


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Job Description


We are welcoming new faces to our local growing team.


 


Management has just opened up 10 immediate positions allowing us to provide an opportunity for you to enhance your skills and grow your income while being a part of an eclectic and inclusive work environment.


 


We believe that one of our company slogans says it all; a great place to work-an even better place to thrive.


 


 


WE OFFER:


 


-Part-time and full time entry-level


 


-Various types of customer service positions


 


-A simple and immediate hiring process.


 


-An overall enthusiastic, positive working environment!


 


 


Perks of joining our team:



  • Immediate hiring due to essential needs


  • Earnings average starting between $650-$800 weekly


  • Fast-paced advancement within the company


  • Consistent bonus opportunities


  • Paid vacation opportunities


  • Nationally renowned leadership training programs



 


Due to America’s unemployment crisis, many people are applying!


Skip the candidates applying by email by calling/texting Theo at (916) 389-2880


Book your interview NOW!


 


 


Requirements:


  • 18 years of age


 


  • Valid ID or driver’s license


 


Join us if you are currently (or have been) a customer service associate - waiter / waitress - retail associate - sales associate - student - contract worker - warehouse worker - salesperson - cab driver - delivery driver - entrepreneur - promoter whether you are looking for a position to immerse yourself in or for a fun and flexible opportunity to supplement your weekly income we are the right place for you! Seasonal workers, looking for part-time gigs during the summer, winter, fall or spring, are welcome as well! Previous customer service experience is NOT necessary although it’s welcomed.


 


*We are in need to fill VARIOUS positions*


•NO experience necessary!


•Essential work/jobs available!


•Will train the right candidates!


 


Options are good! (Choose the one that works best for you)


 



  1. Call Theo Now (916) 389-2880!- for an immediate interview. We’d love to hear from you!


  2. Text Theo (916) 389-2880- for your convenience and a quick response


  3. If you’d like to connect by email send a message to talentsolutionssacramento@gmail.com and tell us more about yourself.


  4. OR feel free to use the “Quick Apply” box to leave us your information.



 


More about our company:


T.O.P. Marketing Group is a leader in outsourced, proven, marketing & distribution services for top American companies. Our expertise has been featured in news outlets including CBS, NBC, ABC, and FOX television affiliates as well as in both online and print editions of publications such as USA Today, the Chicago Sun Times, the Boston Globe, the LA Daily News, the N.Y. Daily News, Yahoo!Finance, Morningstar, CNBC, MarketWatch and others


 


This is NOT:


-Multi-level Marketing


-Telemarketing


-A Call Center


-A "Hard sales" Campaign



See full job description

Job Description


**Various positions available in our customer service division**


 


In these times of mass unemployment, we are getting people back to work!


Our company pairing up with essential service contracts is fueling this opportunity.


 


We are in need of 15 customer interaction specialists to help facilitate essential services to the community.


 


Our company has been making a meaningful impact on the community since 1996. From supplying federally regulated promotional products to helping America go green with our community solar programs.


 


What it takes to join the crew:


 



  • 18 years of age or older


  • Valid ID or driver’s license


  • Ability to enter data


  • Ability to confidently interact with customers one-on-one


  • An upstanding & outstanding character



 


 


We have a tremendous volume of calls for these positions


 *Only Serious inquiries*



 


Oh, WOW! Look at these BENEFITS:


 



  • Earnings average starting between $670-$800 wkly


  • Successfully-proven training programs 


  • Full time and part-time work available 


  • Fast-paced advancement within the company 


  • Consistent bonus opportunities





 


Additional benefits:


 



  • We are a nationwide marketing company with millions of happy customers!


  • We take pride in being one of the fastest and largest growing premium marketing distribution outlets for our clients. 


  • You can earn paid vacations 


  • Free coffee and donuts- A lot a bit of the time!


  • We also love Koala bears, kiwis, unicorns, having fun, making money, and days that end in “day!” :) (As you can see we are a light-hearted company) 




 


Applying options:


 



  1. Call Carmen at (916) 389-2880 - for an immediate interview. We’d love to hear from you!


  2. Text Carmen at (916) 389-2880 - for your convenience and a quick response. 


  3. If you'd like to connect via email send us a message to talentsolutionssacramento@gmail.com


  4. OR feel free to use the “Apply Now” option to leave us your information.





 


Join us if you are currently (or have been) any of the following:



  • Customer service associate


  • Warehouse worker


  • Waiter/waitress


  • Salesperson


  • Retail associate


  • Cab driver


  • Sales associate


  • Delivery driver


  • Student


  • Entrepreneur 


  • Contract worker


  • Promoter




 


*Seasonal workers or students, looking for part-time gigs during the summer, winter, fall, and spring, are welcome as well!




 


More about T.O.P:


 


T.O.P. Marketing Group is a leader in outsourced, proven, marketing & distribution services for top American companies. Our expertise has been featured in news outlets including CBS, NBC, ABC, and FOX television affiliates as well as in both online and print editions of publications such as USA Today, the Chicago Sun Times, the Boston Globe, the LA Daily News, the N.Y. Daily News, Yahoo!Finance, Morningstar, CNBC, MarketWatch and others.




 


This is NOT:


 


• Multi-level Marketing


• Telemarketing


• A Call Center


• A "Hard sales" campaign



 


Contact us NOW! We’d love to hear from you!


 



See full job description

Job Description


Customer Service Representative


Our organization is looking for a Customer Service Representative who is looking for an opportunity to help our members protect their families. We work closely with union members such as; Teachers, Firefighters, and Police Officers for decades as the #1 provider for supplemental benefits. As union workers nationwide know that their benefits through their jobs greatly reduce or completely expire when they leave or retire their jobs. Our focus is to educate the working-class individual that request our benefits through their Local Unions and service them with a clear and conscious explanation of the benefits that they are entitled too, along with the options they qualify to receive. It’s not working its purpose!

As a Customer Service Representative, you will have a direct impact on the lives of America's working-class families.



The right candidate will be placed on a "Management Fast-Track" program on a MISSION to promote to management within 60-90 days. If you possess the passion to help others and want to become a leader, you may be the right fit.

For immediate consideration, please forward your resume. Our Hiring Manager is looking forward to speaking with you!


 


 


Company Description

Our company has been in business for over 68+ years. We are a 100% Union label company that works with over 30,000 different Unions and make up over 800,000+ members and counting! Our company has over $58.9 billion in force with an A+ Superior Rating by AM Best for its financial strength. Union members request our benefits package because most members realize that the majority of their benefits through their work union, greatly reduce or completely eliminate once they retire or leave their jobs. We provide unions with permanent benefits they can keep throughout their entire lifetime. We work with unions through a local bargaining agreement which makes our jobs simple with available leads. Its not work its purpose! Voted Best Places to work 2017, 2018 and 2019! Named The 24th Happiest Places to Work Forbes Magazine


See full job description

Job Description


We are seeking Customer Service Representatives with experience in the financial and/or mortgage industry. These positions will be REMOTE and hiring immediately!


Responsibilities



  • Respond to customer inquiries promptly and professionally

  • Mail out customer requests for information on the day requested.

  • Process financial transaction requests

  • Maintain thorough knowledge of all products and services offered to customers.

  • Work as a team with other employees to achieve departmental and Company goals.

  • Perform other miscellaneous tasks as assigned.


Qualifications:



  • 3 - 5 years experience answering high volume inbound calls, preferably in a Call Center environment

  • Experience in the financial service industry highly preferred

  • Excellent data entry skills with attention to detail and accuracy

  • Preferred: Bilingual Spanish


  • M-F 9:30 AM - 6 PM; Weekends 7 AM - 3:30 PM


 


Apply today and let's get you started!!!!


Company Description

Founded in 2002, RemX Specialty Staffing is a perfect combination of a boutique agency, meeting our client’s specific needs nimbly and with customized solutions, and an industry powerhouse that has the weight of a top 10 industry leader behind it. Part of the EmployBridge Family of Companies, RemX is able to offer robust staffing solutions and cutting-edge technology while maintaining the white-glove service approach that the company was founded on.


See full job description

Job Description


 


We are rapidly growing and looking for people who are hungry to learn new things, passionate about their work at hand and dedicated to provide world class customer service.


As a Processing Specialist for a multi-company organization, your day will be filled with multiple types of work as listed below:



  1. Order Entry and corresponding purchasing

  2. Reconciling your orders along with vendor invoices

  3. Follow up on orders and delivery time frames. Handle back-orders with care

  4. Quoting different types of clients including State/Gov agencies, Tribal communities, Commercial clients, and Cannabis organizations

  5. Answer incoming calls and handle each with stellar customer service


Qualities we need in a candidate:



  1. The ability to Multi-Task and Switch Gears between types of work without needed downtime

  2. The ability to be flexible with your workload

  3. Is very Detail Oriented

  4. Is able to think about previous situations to find a resolution for a concern at hand

  5. Salespad, Great Plains, or QuickBooks Experience (related ordering system is ok)

  6. Can articulate thoughts into an email while setting a non-aggressive tone

  7. Can treat every customer complaint with the utmost care


One of our Organizations includes Cannabis Ancillary Product Lines so individuals must be comfortable discussing and learning about the cannabis industry. Please check out the three companies we own and represent below:



  • ItemGrabber / www.itemgrabber.com

  • ItemGrabber Green / www.itemgrabbergreen.com

  • Apiv Applications / www.apivapps.com


Some of the Employee Tasks with additional detail:



  • Repetitive information provided to customers via email, estimate of 500 emails per week

  • Work with different vendors and keep a positive working experience between agents

  • Professionally answer the phone and assist customers all over the nation

  • Collect information via phone, chat, email and handle inquiries accordingly

  • Collect information to process new orders including secured forms of payment

  • Respond to customer inquiries, help them resolve problems or direct them to appropriate resources

  • Professionally interacting with other staff as needed

  • Actively listen and resolve customer concerns

  • Provide feedback on current processes and how you feel we can improve

  • Updates job knowledge by participating in educational opportunities

  • Able to complete the day to day work within allotted time and asks for additional work/training when time allows

  • Process returns and follow through to ensure full process is completed

  • Ability to hear a customer request and then relay possible resolutions, including management when necessary

  • Able to work in both a team environment and doing projects on your own

  • Ability to do research in your assigned field so that you become a product expert for customers


Employee Preferences



  • Outlook experience – sending/responding to emails, Public Folders, multiple email addresses

  • Excel Experience

  • Previous CRM/Ticketing System



See full job description

Job Description


 


Administrative and Customer Service Supporting Loan Officer:


This is a remote work position with a considerable base salary, plus the potential for significant monthly bonuses.


TO BE CONSIDERED FOR THIS POSITION, APPLICANTS MUST READ THE ENTIRE ADVERTISMENT AND ANSWER THE SCREENING QUESTIONS IN DETAIL. THOSE WHO FOLLOW THESE INSTRUCTIONS WILL GET OUR ATTENTION AND A LIKELY INTERVIEW.


Fusion Home Loans, a joint venture in partnership with one of the largest mortgage operations in the Western United States, is seeking a person who has very high tactical loan knowledge and great customer service skills.


This position does NOT require you to generate business, but to help close the business that is being generated by the Loan Officer and the system at hand. Primarily, you will be researching loans, placing loans, following up with clients to obtain needed documentation, and obtaining signatures.


Fusion Home loans is a different type of entity compared with other lenders. Fusion Home Loans is a joint venture between a business incubation business for real estate agents and one of the largest and most respected mortgage operations in the country.


The joint venture includes Top Producing Real Estate Agents as stakeholders in the mortgage company. Our unique approach is to provide the very highest level of professionalism, education, rates and services specifically for these agents' clients whom they refer to us.


We have just started this new process and we have a significant amount of “Purchase” loans that we need help with. We anticipate, even when business slows down, because of our special arrangement, we will stay very busy and healthy, regardless of what happens in the marketplace.


The type of person we are looking for is very bright, hard-working, efficient, can work autonomously, does not need supervision, but is not afraid to ask for help when needed. We are only interested in someone who deeply cares about agent clients' experience and the experience of their clients. We want someone who strives to do the best possible and cannot sleep if they know they could have done better. We need someone who is willing to work over time and ensure things get done correctly and on time.


This person will be paid a base salary and have monthly bonus incentive pay based upon client satisfaction and number of loans closed. This could be one of the highest-paying jobs for someone who is not generating the clients or the sales.


This position does not require a license, but a license is desired.


Applicants must have a detailed and high level of knowledge of the loan products and we desire someone who has experience in a Loan Broker environment.


The Loan Company is Called Fusion Home Loans which one of the main partners of this JV is Fusion Growth Partners as listed below.


Company Description

What Fusion Does:

Fusion Growth Partners is a micro venture capital firm and a business incubator for mall service based businesses. We invest tens of thousands of dollar of resources directly into these businesses to help them grow.

We accomplish this by providing sophisticated business planning, complete systems and processes and the use of our trained staff to run those systems. As far as we know, we are the only company in the country that currently offers these services and is compensated in a way which conveniently accommodates the cash flow challenges of a small business.

Our resources include, but are not limited to, business systems and processes, and the staff to operate those business systems--all paid for up front by our company as an investment into the owner's business. Fusion serves as a true business growth partner by executing critical, sound business growth practices while allowing the client to render compensation at times of greatest cash flow liquidity.

And you can view the rest of our website at:

https://www.fusiongrowthpartners.net


See full job description

Job Description


This position directly supervises up to 25 employees in the Customer Service Department (especially when the other Supervisor is off the floor). Is responsible for the overall direction and coordination of their work. Carries out supervisory responsibilities in accordance with the company’s policies and procedures. Responsibilities include participating in the training of employees; planning, assigning, and directing work; making appropriate judgement about handling customer issues; appraising performance; addressing complaints and resolving problems.  The position is in West Sacramento and is a full-time, non-exempt position.


ESSENTIAL DUTIES AND RESPONSIBILITIES:



  • Schedules, directs, and delegates CSR and department tasks as necessary to successfully manage daily forecasted workflow and actual contact center volume.

  • Directly supervises half the contact center CS Representative team, approximately 10-15 CSRs, by answering questions, taking escalation calls, researching complex customer issues, approving schedules and time off requests, and reviewing attendance and performance.

  • Executes on assigned tasks required to support achievement of desired financial, quality and performance results.

  • Implements customer service procedures to facilitate successful achievement of desired consistency in contact center service level commitments, brand message, and quality standards. 

  • Coordinates with contact center management to successfully execute on customer service and retention campaigns.

  • Actively participates in special projects including system and process improvements.

  • Coordinates with contact center management to explore and develop alternative solutions for system and process improvements.

  • Assists customer service team by handling escalated customer inquiries.

  • Ensures that CSR questions are responded to promptly and accurately.

  • Monitors levels of inbound contact volume makes work task adjustments to ensure service level commitments and supports customer service team by responding to customer inquiries when inbound calls are heavy.

  • Continuously monitors call center contacts for consistency in quality and provides coaching, feedback, training, and applies performance management strategies to assure compliance with established quality and performance expectations.

  • Trains employees in proper methods and procedures used by the department and company both individually and at weekly team meetings.

  • Prepares and directs schedules, tracks attendance, monitors and reports on attendance.

  • Carries out monitoring, performance measurement, supports discipline, and evaluation of all CSR’s.

  • Scheduled and Ad-Hoc reporting as needed.

  • Ensures that employees take meal and rest periods in compliance with company policy. Fosters a spirit of cooperation and a positive work environment. Ability to get along and work effectively with others.

  • Regular, predictable attendance is required.


QUALIFICATIONS:



  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • High school diploma or general education degree (GED); or two to four years’ related experience including supervisory role(s), and/or training required; or equivalent combination of education and experience.

  • Knowledge of Microsoft Office suite; customer databases; internet browsers. Ability to type 40 words per minute.


Company Description

Farm Fresh To You is an innovative Community Supported Agriculture (CSA) home and office delivery business that provides fresh, local, organic produce to consumers. Farm Fresh To You makes it easy for consumers to eat produce as part of a healthy lifestyle by offering several different box types and sizes delivered on a frequency that fits their needs. We’re growing fast, working hard, and looking for exceptional people to join our team.


See full job description

Job Description


Amazing Member Services Opportunity!


Are you an experienced customer service provider? Have you been in an environment working with customers non-stop, helping answer questions and solving problems? Do you have excellent computer skills, able to navigate and learn programs easily? If so, an amazing health insurance provider is seeking a team of Member Service Representatives to assist members in their call center during their busy open enrollment period. They are looking for computer-savvy individuals with customer service experience, either in call center or retail environments.


The start date will be 09/28/2020. We will begin interviews now to identify the applicants for the vacant roles.


Will be working remotely until the office opens back up. MUST HAVE INTERNET and a DESKTOP or LAPTOP. No Chromebook or MacBook.


Pay$ 15.00-$15.50/Hour


Role Responsibilities:



  • Take consecutive member calls, and walk them through problem resolution

  • Maintain detailed documentation on caller's needs and solutions offered

  • Provide amazing customer service at all times, to both members over the phone, and colleagues in the call center

  • Prioritize issues, and reach out for assistance when necessary


Requirements:



  • Call Center Support Experience

  • Ideal to have previous experience in the healthcare insurance industry

  • Excellent written and verbal communication skills

  • Must be proficient in basic computer navigation and software

  • Fluent in Microsoft Office Suite

  • Excellent organizational abilities

  • Fast learner in terms of policies, procedures, and computer processes



See full job description

Job Description


 


We are looking for a Full Time Medical Assistant Float/ SculpSure Representative. The ideal candidates would be someone who is not afraid to talk to people, outgoing, flexible, reliable, punctual, can work independently, quick learner and a team player.


Responsibilities:



  • Flexible to work some nights and weekends for events and promotions, at least once every 3 months

  • Must have own vehicle to attend events or market

  • Should be a proactive with the ability to work independently. Strong ability to set priorities, solve problems, and be resourceful under pressure

  • Outgoing personality and able to interact with a variety of consumers

  • Comfortable in a fast paced environment and able to manage multiple projects

  • Applicants should have a well-developed capacity for coordinating marketing communications with responsibilities in social media, public relations, search marketing, and advertising.

  • In addition to marketing, branding, and social media related work, this position will also share a role in tracking sales data; and marketing materials inventory; and preparing reports

  • Take vitals, measurements, before and after patient photos

  • Patient consultations

  • Various other job duties within a Medical Assistants scope



  • Handle administrative duties in a timely manner


  • Perform routine clinical tasks to support medical staff when needed


  • Some vitals, immunizations, minor procedures within the scope of Medical Assisting


  • Make reminder calls, process PA, address your Voicemail, scanning, faxing, filing, help answer calls, and any other administrative task as directed by the Office Manager



​Qualifications:


New grads accepted


Strong organizational skills
EMR experience (EPIC preferred)
Current BLS CPR card
MUST have MA certificate
Valid ID
Must be able to pass a background check and reference check



Training will be provided.


 



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Job Description


Move Consultants are responsible for delivering World Class Service to all customer calls and online inquiries. The Move Consultant ensures that they are consistently operating in compliance with the franchise agreement, TWO MEN AND A TRUCK® system standards, and applicable laws and regulations. Move Consultants should have general knowledge of functional support areas, including our core business, Moving laws and regulations for both local and long-distance moves.


 


Please apply here to be considered for the position: https://careers.twomenandatruck.com/apply?gnk=apply&gni=8a78879e7239c82401725c77d5fa5c21&gns=ZipRecruiter


 


Responsibilities/Tasks



  • Promotes and protects the TWO MEN AND A TRUCK® brand (D)

  • Provide World Class customer service on all calls and online inquiries (D)

  • Continually maintain a thorough understanding of all company products, services, pricing, and promotions in order to communicate the benefits and value of TWO MEN AND A TRUCK®; effectively oppose any customer objection (D)

  • Input information to internal move software to provide moving estimates and schedule moves (D)

  • Prepare move-related paperwork and documents (AN)

  • Recommend moving services and products based on cost, availability, and customer specifications

  • Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns and assists with the damage resolution process (AN)

  • Offering of Ancillary products, such as Boxes, Packing Supplies and Valuation (D)


  • Billing/Authorizing Approvals for Payment (D)

  • Job and Supply Sheet Management (AN)

  • Up selling crew size to customers (D)

  • Calls ahead of arrivals to PM Customer (AN)

  • Work Station and Office Appearance (D)

  • Participate in various marketing activities including networking, direct mail and charitable move coordination

  • Operates in compliance with all DOT, TMT and HR regulations, FMCSA guidelines and Safety Policies (D)

  • Addresses customer concerns and assists with damage resolution process (AN)

  • Participates in regular training and development programs offered (AN)

  • All other duties as assigned (AN)


 



  • Skills/Knowledge/Abilities (SKA) Required

  • Excellent oral and written comprehension and communication skills

  • Excellent organizational and time management skills

  • Able to handle multiple ringing lines at one time, ability to place people on hold.

  • Strong team player who works productively with a wide range of people and personalities

  • Demonstrated integrity, ethical standards, and commitment to TWO MEN AND A TRUCK Core Values

  • Ability to multi-task and enter customer data into move software while on the phone

  • Creative problem-solving skills

  • Confidence to initiate customer contact and comfortable asking for the sale

  • Must be proficient with the following Microsoft applications:


o Excel


o Word


o Outlook



  • Ability to work any days between Mondays through Saturdays.

  • Our work shifts start as early as 8am and can finish as late as 8pm.

  • Willing to submit to pre-employment background check and drug screen

  • Valid Drivers’ License


 


Key Performance Indicators



  • Maintain a minimum Customer Service Satisfaction and Referral Scores

  • Meet the monthly goals for booked sales orders

  • Average customer wait time for our response kept to a minimum

  • Ability to relay the service, features and benefits accurately to the Public

  • Adhering to all company policies and procedures


 


Benefits and Pay


 



  • Full Time Position (40 Hours Per Week)

  • Starting Pay of $13.00 Hour plus Bonuses, Commissions and Incentives

  • Ability to earn up to $15 to $18 per hour with weekly incentives

  • Eligible for Medical, Dental and Vision offered after 90 days

  • 401K Program


 


Please Apply here to be considered for the position: https://careers.twomenandatruck.com/apply?gnk=apply&gni=8a78879e7239c82401725c77d5fa5c21&gns=ZipRecruiter


 


 


 


 


Company Description

Moving can be one of the most stressful moments in a person's life, and that's where TWO MEN AND A TRUCK® Sacramento comes into the picture! Our mission is to reduce that stress and alleviate any worries you might have about relocating. Our full-service franchise opened its doors in 2005, and for 15 years, we have worked our hardest to help the Sacramento community with moving. With a fleet of 19 trucks and an amazing staff in place, we are thrilled to help customers relocate in and around the Greater Sacramento area! By investing in our customers, community, and employees, we continue to Move People Forward® each and every day!

We currently have a 97% YTD Referral rating from our Customers


See full job description

Job Description


AIL has an immediate full-time CSR position for driven and energetic personalities willing to learn. They are responsible for ensuring a high level of service and satisfaction while matching client needs to products and services.

Company Accolades:
- Voted Top Workplace 2017,2018, 2019
- Voted Top Culture by Entrepreneur Magazine
- Named Forbes Magazines "Top 25 Happiest Companies To Work For"
- Fortune 500 Company

Daily tasks include:
- Inbound/outbound calls.
- Scheduling new appointments.
- Client policy reviews.
- Data entry.
- Servicing requested benefits.


Company Overview:


For over 68+ years our company has been protecting and serving those who protect and serve us. We service working-class families and have had consistent growth each and every year. You will experience a fast-paced work environment and the ability to grow personally and professionally. With leadership opportunities available your growth potential will never be capped.

We are looking to hire due to our expansion throughout the state. We are looking for candidates that are motivated and looking to make a difference within our organization. As a Customer Service representative, you are responsible for ensuring a high level of service and satisfaction while matching client needs to products and services.

We foster an environment of teamwork, ownership, and involvement to support a healthy and positive workforce. Our goal is to focus on a positive, competitive, and fun work environment. We're only looking for the best candidates with a great attitude, who are passionate about helping others.

Opportunity:
Working with a team of 5-10 Individuals.
Stock Options
Flexible Schedules
Residual Income
Weekly Pay ($65,000 - $78,000 average your first year)
Company Incentive Vacations
Leadership Development/Continuous Education


If you're looking for a CAREER with UNLIMITED growth OPPORTUNITY, and you fit the description, forward your resume right away!


*You must have your own transportation and pass a criminal background check*


We are an equal opportunity employer and agree not to discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, or age.


 


Company Description

Our company has been in business for over 68+ years. We are a 100% Union label company that works with over 30,000 different Unions and make up over 800,000+ members and counting! Our company has over $58.9 billion in force with an A+ Superior Rating by AM Best for its financial strength. Union members request our benefits package because most members realize that the majority of their benefits through their work union, greatly reduce or completely eliminate once they retire or leave their jobs. We provide unions with permanent benefits they can keep throughout their entire lifetime. We work with unions through a local bargaining agreement which makes our jobs simple with available leads. Its not work its purpose! Voted Best Places to work 2017, 2018 and 2019! Named The 24th Happiest Places to Work Forbes Magazine


See full job description

Job Description


Customer Service Manager


FT - Hourly (Hourly range $-$, DOE)


 


Clarke & Rush is one of the largest HVAC, plumbing, windows, insulation and gutter companies in the Sacramento area for over 50 years, providing smart energy solutions for residential and commercial customers. Additional company information visit us on the web; www.clarke-rush.com.


 


Description:


Responsible for all aspects of managing inbound/outbound customer service call center programs. Includes assisting, developing and ensuring program goals are achieved.


 


The successful candidate will possess the following characteristics:


Team Leader, Positive Minded, Committed to Excellence, Confident, Results Driven, Intuitive, Problem Solver, Professional, Honest, Strong Communicator, Ability to Inspire, and Sense of Humor


 


Customer Service Manager Job Purpose: Lead, train and inspire our Customer Service Representatives to increase call conversion and customer retention.


 


Primary Responsibilities:


Manage all aspects of the call center assigned program(s), including incentive plans, team motivation, quality, productivity, and profitability.


Serve as the point of contact for client escalations and system/program enhancements.


Develop call and online protocol, including scripts and online knowledge base


Develop Customer Service Representatives on problem-solving and customer service skills.


Ensure all customer service issues are addressed and resolved in a timely manner.


Recommend program enhancements to improve program quality, productivity, and cost controls.


Prepare monthly and quarterly reports.


Evaluate Customer Service Representative’s performance on a regular basis, make developmental action plans.


Perform other duties as assigned.


Assess resource needs; participate in applicant screening, interviewing, and training.


 


Skills / Requirements


High school diploma required. College and/or professional training preferred


Minimum ten years customer service and/or sales experience


Minimum five years management experience


Call center experience, home improvement experience preferred


Computer orientated, proficient in Windows based applications; Microsoft Word, Excel and Outlook


Excellent oral and written communication skills with regard to spelling and grammar


Excellent interpersonal and telephone skills including creative problem solving


Strong organizational skills, detail and process oriented and demonstrated leadership ability


Professional attitude, enthusiastic, and reliable


Self-motivated and able to work independently as well as part of a team


Handle customer complaints, and maintain positive demeanor


Have a good understanding of product and services Clarke & Rush offers


Maintains safe and clean working environment by complying with procedures, rules, and regulations


Ability to work on multiple projects and prioritize within set deadlines


Bilingual a plus


Company Description

Clarke & Rush has been serving the Sacramento and surrounding communities since 1963 for all of their Residential and Commercial HVAC, Plumbing, Windows, Insulation and Gutters needs.

From the professionalism of our sales engineers, to the dedication of our field personnel, we are committed to delivering the best. We take our commitment to 100% Customer Satisfaction very seriously and are looking for team members that will help us achieve this goal.


See full job description

Job Description


We are seeking a Customer Service Representative (Jr Team Lead) Full Time! to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:



  • Handle customer inquiries and complaints

  • Provide information about the products and services

  • Troubleshoot and resolve product issues and concerns

  • Document and update customer records based on interactions

  • Develop and maintain a knowledge base of the evolving products and services


Qualifications:



  • Previous experience in customer service, sales, or other related fields

  • Ability to build rapport with clients

  • Ability to prioritize and multitask

  • Positive and professional demeanor

  • Excellent written and verbal communication skills


Company Description

Top Suite Management engages the customer in learning about our client’s various products and services, while also giving each customer the right information to help make the best decision for them or their family. These campaigns happen in-store and dramatically increase sales for our clients products and services.


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Job Description


Optical Customer Service Representative


Excellent Pay
Long term project



Position Details:
Client: (Vision Insurance)


Project Location: Rancho Cordova, CA 95670
Project Duration: 12 Months (Possibility of Extension)


Job Responsibilities:


  • Primarily respond to routine and complex e-mail and web chat inquiries from members and clients; responding to inquiries will require in-depth knowledge in the following areas: utilizing the plan, issuing authorizations, processing verification of eligibility, identifying and resolving payment errors and accurate completion of necessary documentation and forms processing.

Required Skills:



  • Looking for previous Optical and Eyeglass Dispensing or Vision Insurance experience.

  • One to two years of customer service experience handling complex issues in a high volume environment.

  • Excellent written and verbal communication skills.


TO SET UP INTERVIEW PLEASE CONTACT BELOW:
Khushboo Ashdiya


Email: khushboo.ashdiya@collabera.com
Phone: 281-721-4080


 

Other,optical,Technician Other

Company Description

Not only is Collabera committed to meeting and exceeding our customer’s needs, but we also are committed to our employees’ satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. We offer an enriching experience that promotes career growth and lifelong learning for our employees. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as one of the “Best Staffing Firms to Work For” since 2012 – eight consecutive years in a row. Collabera has 60 offices with a presence in 11 countries and provides staff augmentation, managed services and direct placement services to Fortune 500 corporations across the globe.


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