Jobs near Sacramento, CA

“All Jobs” Sacramento, CA
Jobs near Sacramento, CA “All Jobs” Sacramento, CA

At California Fish Grill, we offer a wide variety of fish and seafood from all over the world! We are constantly on the lookout for new offerings that keep us on the cutting edge of the global seafood and healthy eating trends. If you would like to be a part of something FRESH, NEW and EXCITING come join our team!

We are currently looking for outgoing, fun, talented team members to help us LIBERATE THE LOVE OF SEAFOOD!


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Job Description


Job Description: You would be responsible for engaging with customers and presenting our client's product lineup. This is an entry-level position, and all training will be paid for.


Responsibilities:



  • Drive sales and provide excellent customer service

  • Maintain a strong knowledge base of our client products and services

  • Conduct all in-store sales presentations to new and existing customers

  • Reach agreed upon sales targets by the deadline


Qualifications:



  • Positive and professional demeanor

  • Excellent verbal communication skills

  • Very social and outgoing personality

  • Full-time availability (evenings and weekends)

  • Clean background check upon hire


Compensation and benefits:



  • Hourly, commissions, and bonuses

  • Performance-based career advancement opportunities

  • Hands-on paid training

  • A fast-paced, fun work environment


Apply today for immediate consideration!


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CANDIDATES WITH THE FOLLOWING EXPERIENCE/INTEREST PLEASE APPLY: CUSTOMER CARE, CUSTOMER SERVICE, CUSTOMER LOYALTY SALES, CUSTOMER RELATIONS, CUSTOMER ACQUISITION, CUSTOMER RETENTION, MARKETING AND SALES, SERVICE IN RESTAURANT, SERVICE IN HOSPITALITY, AND MANAGEMENT.


Company Description

At DDI Consulting, Inc. our focus is to transform our team members into business leaders by teaching them transferable skills that will allow them to succeed in business and their personal lives. By committing to a positive and constructive work environment we can then deliver solutions for our clients in the areas of consulting, sales, and marketing. Our proven systems ensure production-oriented professionals and a legacy of cost-effective results for our clients in decades to come.

National Best and Brightest Companies to work for winner 2015
Sacramento Business Journals Best Companies to work for 2016
National Best and Brightest Companies to work for winner 2017
Sacramento Business Journals Best Companies to work for 2018
Sacramento Business Journals Best Companies to work for 2019

Contact: (916) 979-7844
Office Hours: Monday-Friday 9:00 AM to 5:00 PM


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Job Description


Insurance - Licensed CSR/CSA


First Service Insurance Agents & Brokers, Inc. is an active, FUN, and professional Agency which has made serving small to medium size businesses our first priority since opening our doors in 1997. We offer Contractors insurance coverage with uniquely specialized value and deliver expertise with person-to-person assistance that is otherwise only available to the largest construction firms. Today, thousands of satisfied clients trust us with the coverage they need and rely on us for the service they want. We earn our reputation by providing what our customers want and then going beyond to deliver the unexpected. License #0C13473


http://www.firstserviceweb.com/


We are currently searching for a licensed CSA/CSR to join our Service Team. The ideal candidate will have experience marketing and creating proposals within the top ten commercial lines carriers, as well as State Fund.


While we prefer three years in Brokerage experience, the ideal candidate will have previous experience in managing construction accounts, familiar with contracts and coverages. Experience working in a paperless environment and with the Applied agency management system is preferred as well.


Required: Property/Casualty License required and continuing education as required by California State law.


We offer an employer fully paid employee medical plan! We also offer additional voluntary supplemental fringe benefits for employees and dependents such as Medical, Dental, Life, AD&D, EAP and LTD.


The position requires ability to work well with others. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. One must communicate in English, in person, via telephone, with customers and fellow employees, also via fax, and e-mail, at a level that allows successful performance of essential job functions. Regular and reliable attendance is required. First Service Insurance is an equal opportunity employer thus all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin. No walk-ins, reply with link provided only.


Company Description

First Service Insurance Agents & Brokers, Inc. is an active, FUN, and professional Agency which has made serving small to medium size businesses our first priority since opening our doors in 1997. We offer Contractors insurance coverage with uniquely specialized value and deliver expertise with person-to-person assistance that is otherwise only available to the largest construction firms. Today, thousands of satisfied clients trust us with the coverage they need and rely on us for the service they want. We earn our reputation by providing what our customers want and then going beyond to deliver the unexpected. License #0C13473
http://www.firstserviceweb.com/


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Job Description


Customer Service Representative / Admin / Solar Customer Liaison 


The Customer Liason acts as the main point of contact for each residential solar project, beginning after the point of sale, and through the completion of the project. Our goal is to deliver a high-quality experience going solar by building positive relationships with our customers.


Duties: 



  • Oversee the progress through all stages of each solar project


  • Act as the liaison between the customer and all departments within All Energy Solar, as well as outside vendors and financial institutions


  • Provide updates to the customer on a frequent basis


  • Become an expert within our CRM system



Skills/Qualifications: 



  • CRM Experience (required)


  • Superior customer service skills


  • Great phone presence


  • Ability to handle 100-150 projects at once


  • Coordinating and scheduling experience


  • Highly organized


  • Strong interpersonal and problem-solving skills


  • Knowledge of Smartsheets (not required but preferable)



Position Type: Full-Time (Hourly)


Compensation: $16-22/hour to start (based on experience)


Experience: 1-year of administrative experience (Required)


Education: High school or equivalent (Required)


Company Description

SunPower by Hooked On Solar Inc. is a family-owned company with 40 years of construction experience in our community building homes and changing the way our world is powered through solar technology. In the 10 years since it switched its focus to 100% residential & commercial solar installation, the company has grown into one of the largest solar and most successful solar providers in the United States serving the Greater Sacramento & San Francisco Bay Area markets. Headquartered in Rocklin, CA, the company employs over 100 people and has solar showrooms in both Lincoln and Rocklin. If you are considering the solar industry for your next career move...then come work for the #1 solar company in Northern California based right here in Rocklin! We have an exceptional work environment and company culture that prioritizes customer and employee satisfaction...and you go home each day with the satisfaction of knowing you are saving customers money and the planet at the same time!


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Job Description


 


Customer Service Representative
Wittman Enterprises, LLC - Rancho Cordova, CA 95670
$30,160 a year

Looking for people interested an Entry level position for a EMS Ambulance Billing Industry, located in Rancho Cordova.


 


Exclusive training provided.


 


Required skills:
Typing a minimum of 35 WPM
Excellent Customer Service


Flexibility
Dependability
Problem Solver
Communication skills
Detail oriented
Multi-tasking
Self Motivator
Ability and willingness to accept change
Follow direction
Productivity of (80 to 120 per day)
Knowledge of PCs and/or patient accounting computer system


Call-center experience preferred

Responsibilities will include but are not limited to the following:
Inbound/Outbound Calls


Production of 80-120 accounts per day


Checking Eligibility


Contacting Insurance Companies


Establishing Payment Plan for self-pay accounts


Updating Patient Demographics


Follow up on outstanding accounts for reimbursement


 


Job Type: Full-time
Salary: $30,160 /year

High school or equivalent


Required experience:
Customer Service Skills: 1 year


 


Company Description

Wittman Enterprises is an EMS Billing Specialist providing individualized and industry-leading billing, follow-up, and collection programs designed to ensure that EMS providers are reimbursed in a timely manner for their services.


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Customer Service Representative (Loan Consultant I (CA))

Job Details

Level

Experienced

Job Location

Roseville CA - Roseville, CA

Position Type

Full Time

Education Level

High School

Travel Percentage

Occasional

Job Shift

Day

Job Category

Finance

Description

Lendmark Financial Services is a consumer finance company that specializes in providing direct and indirect personal loans, automobile loans, debt consolidation loans, and merchant retail sales financing services. Lendmark operates over 300 branch locations throughout Georgia, Tennessee, Virginia, Maryland, Florida, North Carolina, South Carolina, Kentucky, West Virginia, Pennsylvania, Alabama, Mississippi, Arizona, California, Colorado, Idaho, Ohio, Texas and Washington.

We are an Equal Opportunity andeVerifyparticipating employer.

General Summary:

The Loan Consultant I (CA) provides exceptional customer experience while providing personal loan solutions. This position focuses on building a customer base through sales, loan extension and merchant referrals. Role success will be based on creation of customer experience, generation of business, compliance, attainment of monthly goals, and accuracy.

Major Duties/Responsibilities:


  • Greet, assist and solicit individuals entering the office and calling by phone; receive and process credit and employment verifications, and record information obtained; process payments, distributions, make recommendations regarding loan approvals; approve loans up to established lending limits, complete loan closings, handle account activities related to collection accounts, including phone calls and face to face communications with customers.


  • Prepare reports, correspondences, transaction documentation, and record and file documentation; operate cash drawer, process bank deposits, maintain records and balances and closing of the branch.


  • Actively market all branch products and services to individuals.


  • Perform all other duties as assigned by management.


Qualifications

Basic Requirements:


  • High School Diploma or GED


  • 0-2 years consumer finance or related experience


  • Cash handling; computer skills; customer service skills


  • Ability to work with minimum supervision


  • Excellent communication skills


  • Proficient working knowledge of Microsoft Windows, Excel and Word Applications


Preferred/Desired Qualifications:


  • Associates or Bachelors Degree


  • Bilingual, Spanish/English


Work Environment:

  • Office Environment


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Job Description


 


Job Description


Service Partners has an opening for a Customer Service Representative to join our team and enhance our business. In this role, you will serve as the key customer contact for our branch, providing order support and product information for our customers.


If you are a resourceful team player, with a positive, professional attitude, then we want you to join our team working closely with Outside Sales Reps, Production Personnel, Insides Sales, Credit and Delivery to support the order fulfillment process. APPLY NOW!


Why work for Service Partners?


• We invest in people, work hard and have fun doing it


• Medical, Dental and Vision Benefits


• Life Insurance and Disability Coverage


• Paid Time Off

• 401(k) with a company match


Do you have what it takes?


• Personable, enthusiastic and engaging personality


• Ability to maintain a positive rapport with customers, providing world class service


• Excellent communication skills, both verbal and written


• Exemplary customer service skills, analytics and problem- solving skills


• Proficient computer skills to process and review dealer orders, requests and system generated acknowledgements


What qualifications do you need?


• 1- 2 years of experience in a customer service role


• Ability to perform basic math calculations


Service Partners is the largest insulation distributor of quality residential insulation products and accessories in the United States. With a distribution US network of over 75 locations and 850+ employees, we provide insulation, roofing, gutters and many other products to our retail and contractor customers. With 20+ years of industry leadership we pride ourselves on delivering superior value to our customers.


TopBuild Corp. is an equal opportunity employer. EOE Protected Veterans/Disability. TopBuild Corp. (NYSE: BLD) is the leading installer and distributor of insulation and building material services nationwide. With over 220+ TruTeam and 75+ Service Partners locations across the United States, there are a variety of career opportunities awaiting you!


Job Type: Full-time


Company Description

Service Partners is the largest insulation distributor of quality residential insulation products and accessories in the United States. With a distribution US network of over 75 locations and 850+ employees, we provide insulation, roofing, gutters and many other products to our retail and contractor customers. With 20+ years of industry leadership we pride ourselves on delivering superior value to our customers.


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Job Description


Paragon, Inc.​ has just opened a customer service position in the Sacramento area. We are one of the largest and fastest growing Sales Firms in the area and we are looking to expand even further. We offer full-time positions, full training, and advancement opportunities within our company as well.


 


We Provide:



  • Complete Training


  • Weekly Bonuses and Incentives


  • Opportunities for Growth


  • Opportunities for Travel


  • Yearly R&R Trips



If you have great people skills and enjoy working with the public, we want to meet with you to discuss employment with your further!


 


This office is seeking a full-time Customer Service Associate who is career minded and posses unmatched people skills. This is an entry level opening NOT in a call center environment. As a result of clients placing a high value on the more personalized approach and excellent customer service delivered by the customer service team, there is a new opening for the expansion of the retail campaign. Our company has partnered with several Fortune 500 and Fortune 100 companies Nationwide as well as locally. With these partnerships, we help our clients with their company branding, we help advertise their company and what they have to offer, and we host events in their names to help them gain a larger clientele base.


 


Our thorough training program ensures each and every one of our employee's is equipped with the tools necessary to thrive within our business. We only promote from within so growth opportunity within our office is a definite. We also guarantee a full 40 hour work week which is great for students and college graduates looking to start their career but haven't had much training elsewhere.


 


The Goals Are Simple: every consumer must benefit from the promotions and events, every client must benefit from the services provided and every representative must benefit from the training and team spirit of the company!


 


The Challenge: We are continuously expanding the client base and we need to make sure that we are hiring the right candidate that can help us to grow and expand even further... do you have that same ambition?


 


Responsibilities:



  • Handle customer inquiries and complaints


  • Provide information about the products and services


  • Troubleshoot and resolve product issues and concerns


  • Document and update customer records based on interactions


  • Develop and maintain a knowledge base of the evolving products and services



​Qualifications:



  • Previous experience in customer service, sales, or other related fields if possible but not required


  • Ability to build rapport with clients


  • Ability to prioritize and multitask


  • Positive and professional demeanor


  • Excellent written and verbal communication skills



We will be filling positions by the end of next week. If you feel that you are the right candidate for us, please apply today to secure an interview with the Hiring Manager.


Company Description

With years of experience, our staff has the capabilities and expertise to take your business to the next level. At Paragon Inc., we combine our insights and skills to transform your processes and strategies, and in turn, your company. We’re proud to help shape and improve how our clients structure and manage their business.

We examine what organizations are doing to stay relevant and competitive in this fast-paced world, and which ones are doing it best. We then strategize using smart tools and global resources in order to understand the implications of every choice our clients can make.


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Job Description


 


* FT, PT & Intern Roles Available + a range of amazing benefits *


Capital Premier Marketing is currently preparing for their next OFFICE EXPANSION and therefore looking for ambitious, dedicated and talented individuals to join their customer service team.


If you are looking for a NEW, FUN and EXCITING role this year, or a change in career to SOMETHING MORE EXCITING then this is a great opportunity for you to develop new and existing skills!


Our ideal candidate will be a self-starter with strong organizational and leadership qualities, who are comfortable dealing with customers on a face to face basis.


‘Never Let Good Enough be Enough’. APPLY TODAY TO MAKE THIS YOUR REALITY!


 


We ask our clients 4 questions when we start to work with them and this determines the type of people we recruit for their campaigns:


What kind of qualities do you want your customers to associate with their business?


What core messages do you want to convey to their audience?


What is the mission of their business?


What makes their business different from the competition?


With the answers they have given we are now looking for enthusiastic, outgoing, career driven individuals to come on board immediately!


 


As a Customer Service Team Leader you will be cross-trained in;



  • Customer Service


  • Sales


  • Relationship Building


  • Objection Handling


  • Events Coordination


  • Public Speaking


  • Leadership Skills


  • People Management



 


 


We have big growth goals for this year as we plan to add to our client portfolio and extend our market reach into new locations. Because of this we are able to offer RAPID DEVELOPMENT opportunities for ambitious, career-minded individuals.


 


Desirable Requirements of Customer Service Representative:



  • A confident, enthusiastic and positive manner


  • Excellent people's skills and a passion for good customer service


  • Excellent time management


  • Excellent communication skills


  • A self-starter approach


  • A drive and passion to succeed



 


~NO EXPERIENCE NECESSARY~


This opportunity begins on the ground floor giving everyone the ability to prove themselves. FULL PRODUCT TRAINING PROVIDED TO THOSE THAT QUALIFY~ Send us your Resume for immediate consideration. Management will review all resumes but will only contact those they feel are best qualified.


 


IMMEDIATE START APPLICANTS WILL HAVE FIRST PRIORITY.


Please click on the 'Apply' button to send us your resume. The HR team are looking to make decisions quickly - so please call us if you have not heard back from us within 24 hours.


Company Description

At Capital Premier Marketing, we have developed many successful marketing campaigns that can reach your ideal customers. Capital Premier Marjeting works hand in hand with some of the biggest retailers in the world. We offer customers a unique shopping experience that can not only help educate the customer but also give each customer the right information to help make the best decision for them or their family. These campaigns happen in-store and dramatically increase sales for our clients' products and services.


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Job Description


Join a Team where Safety is our #1 priority



Location: Chevron Gas Station CSI # 1787 - 1400 BLUE OAKS BLVD, ROSEVILLE, CA 95747 - (916) 788-8150

Customer Service Representatives needed for all shifts listed below:

**MORNING** Shift 1 - 6:00am to 2:30pm
**AFTERNOON** Shift 2 - 2:00pm to 10:30pm
**GRAVEYARD** Shift 3 - 10:00pm to 6:00am

Apply Online: https://career8.successfactors.com/sfcareer/jobreqcareer?jobId=43986&company=chevron&username=

***Perks***
• Part Time & Full Time
• Flexible Schedules
• Health Benefits (Medical, Dental, Vision)
• Career Advancement Opportunities
• Direct Deposit
• Competitive wages paid weekly

External hires will be required to undergo a background check and drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability status.

Chevron Stations Inc. is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or other status protected by law or regulation.

Chevron participates in E-Verify in certain locations as required by law.


Company Description

Chevron Stations Inc. is a wholly-owned subsidiary of Chevron U.S.A. Inc. We sell gasoline and convenience products at our retail stores. We are looking for hard-working people who value safety, have a positive work attitude and enjoy working with customers. If you enjoy working with people in a challenging and ever-changing work environment, Chevron Stations Inc. is the place for you.


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Job Description


 Builders & Tradesman Insurance Services, Inc. (BTIS) is nationwide insurance intermediary company focused on servicing all size enterprises with commercial insurance products.

We are looking for an experienced Customer Service Representative (CSRs) for our Workers Compensation Insurance product team based in Rocklin. Qualified candidates will be comfortable in a multi-tasking, office environment and have a passion for excellent customer service.


ESSENTIAL JOB DUTIES AND RESPONSIBILITIES*



  • Receives incoming calls from customers, vendors, merchants, and service companies and resolve issues regarding specific products, terms and conditions, service calls, and general questions.

  • Handles our customers’ first report of claims

  • Maintains a continual working knowledge of our client’s products, services and promotions.

  • Completes a variety of forms and documents that require limited to no judgment based on guidelines and customer responses, scripted documents and operational procedures.

  • Delivers service utilizing prescribed standards to supply accurate information to callers and resolve their issues.

  • Researches, responds to and resolves customer issues in a timely fashion.

  • Retrieves information from company systems (based on customer inquiry) and communicates information back to the customer in a clear and educated manner.

  • Documents all customer information, communications and sales in CRM system.


BASIC AND PREFERRED QUALIFICATIONS (EDUCATION AND EXPERIENCE)



  • 1 year minimum office experience (Required)

  • 2+ year's minimum office experience (Preferred)

  • High School Diploma or GED (Required)

  • Working knowledge of Microsoft Office (Required)


MINIMUM JOB SKILLS, ABILITIES AND QUALIFICATIONS



  • Mastery of the English language, both written and verbal.

  • Strong attention to detail, is dependable and follows through.

  • Ability to read and interpret information.

  • High level of maturity to handle sensitive and confidential situations.

  • Mastery of the English language, both written and verbal.

  • Strong attention to detail, is dependable and follows through.

  • Ability to read and interpret information.

  • High level of maturity to handle sensitive and confidential situations.

  • Strong work ethic and  excellent time management skills.

  • Strong interpersonal skills and ability to work well with people throughout the organization.

  • Willingness to maintain a professional appearance and provide a positive company image.

  • Willingness to work non-traditional shifts which meet the needs of the team and company.


Company Description

Builders & Tradesmen's Insurance Services, Inc. (BTIS) and Unitas are a division of the Amynta Group. https://amynta.wd5.myworkdayjobs.com/en-US/global/job/Rocklin/Customer-Service-Representative-I--Work-Comp_2001-061


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Job Description


As a Customer Service and Sales Associate, you help create the energy and excitement surrounding our clients’ products, by providing innovative solutions to guide customers to the right choice. We are dedicated to providing quality customer service that is unmatched by our competitors. It starts with you discovering customers’ needs. And with the support of your team members, you match those needs with the right products. Every interaction is an opportunity to create a loyal and happy customer.


 


Key Qualifications:



  • Tech savvy, proficient in Windows and MacOS

  • Dedicated to providing excellent customer experience

  • Strong communication and interpersonal skills

  • Organized and detail oriented


 


Description:


As a Customer Service and Sales Associate you’ll be responsible for attending to customer needs, while providing innovative solutions. Our associates are the initial face of our team, and determine the in-store experience. Customer Service and Sales associates guide customers to the most suitable choice, suggest premium options, and help with new product setup. Our associates are up to date on the latest news in technology and social media. Success with our firm is measured as a combination of team and individual goals. Our ideal candidates will be both great team players, and team leaders.


 


Additional Requirements:



  • Aid customers by applying critical thinking to troubleshoot routine problems

  • Enter customer data and update pre-existing customer accounts

  • Drive sales by suggesting compatible products, services, and add-ons

  • Provide knowledgeable responses to consumer inquiries

  • Become well versed in compliance guidelines

  • Open to a flexible work schedule

  • Should have 1+ years of retail, customer service or hospitality experience preferred, but not required

  • Candidates must be over eighteen years of age and eligible to work in the United States


 


 


If you’d like to start a long term career with our team, submit your application today for immediate consideration!



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Job Description


LOOKING TO HIRE QUALIFIED INDIVIDUALS IMMEDIATELY! - Apply today for immediate consideration!


Our Customer Service Sales Rep work with some of the largest well-known brands across the globe. Their job is to help our clients increase brand loyalty and get their products and services into customers hands. In this position you would be responsible for:



  • Welcoming and identifying customer needs

  • Explaining products and services to customers

  • Processing customer orders

  • Accomplishing weekly sales goals

  • Resolving customer complaints

  • Maintaining a fast, fun, friendly and competitive workplace


Requirements:



  • Experience in sales, retail, or customer service preferred but not required

  • Professional image and outgoing personality

  • Excellent communication and interpersonal skills

  • Full-time availability (evenings and weekends)


Compensation and benefits include:



  • Hourly

  • Uncapped Commission

  • Competitive bonuses and incentives

  • Partial cell phone reimbursement

  • Daily paid training

  • Career advancement opportunities

  • Fun team building activities and outings


If you have sports-minded, or have an outgoing and competitive personality we’d love to meet you! Click on “Apply Now”, if qualified we’ll schedule and interview within the week, and hopefully get you started ASAP. Good luck!


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CANDIDATES WITH THE FOLLOWING EXPERIENCE/INTEREST PLEASE APPLY: CUSTOMER CARE, CUSTOMER SERVICE, CUSTOMER LOYALTY SALES, CUSTOMER RELATIONS, CUSTOMER ACQUISITION, CUSTOMER RETENTION, MARKETING AND SALES, SERVICE IN RESTAURANT, SERVICE IN HOSPITALITY, AND MANAGEMENT.


Company Description

At DDI Consulting, Inc. our focus is to transform our team members into business leaders by teaching them transferable skills that will allow them to succeed in business and their personal lives. By committing to a positive and constructive work environment we can then deliver solutions for our clients in the areas of consulting, sales, and marketing. Our proven systems ensure production-oriented professionals and a legacy of cost-effective results for our clients in decades to come.

National Best and Brightest Companies to work for winner 2015
Sacramento Business Journals Best Companies to work for 2016
National Best and Brightest Companies to work for winner 2017
Sacramento Business Journals Best Companies to work for 2018
Sacramento Business Journals Best Companies to work for 2019

Contact: (916) 979-7844
Office Hours: Monday-Friday 9:00 AM to 5:00 PM


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Job Description


Our Customer Service Sales Associate work with some of the largest well-known brands across the globe. Their job is to help our clients increase brand loyalty and get their products and services into customer’s hands. In this position you would be responsible for:



  • Welcoming and identifying customer needs

  • Explaining products and services to customers

  • Processing customer orders

  • Accomplishing weekly sales goals

  • Resolving customer complaints

  • Maintaining a fast, fun, friendly and competitive workplace


Requirements:



  • Experience in sales, retail, or customer service preferred but not required

  • Professional image and outgoing personality

  • Excellent communication and interpersonal skills

  • Full time availability (evenings and weekends)


Compensation and benefits include:



  • Hourly

  • Uncapped Commission

  • Competitive bonuses and incentives

  • Partial cell phone reimbursement

  • Daily paid training

  • Career advancement opportunities

  • Fun team building activities and outings


If you have sports minded, or have an outgoing and competitive personality we’d love to meet you! Click on “Apply Now”, if qualified we’ll schedule and interview within the week, and hopefully get you started ASAP. Good luck!​


Company Description

At DDI Consulting, Inc. our focus is to transform our team members into business leaders by teaching them transferable skills that will allow them to succeed in business and their personal lives. By committing to a positive and constructive work environment we can then deliver solutions for our clients in the areas of consulting, sales, and marketing. Our proven systems ensure production-oriented professionals and a legacy of cost-effective results for our clients in decades to come.

National Best and Brightest Companies to work for winner 2015
Sacramento Business Journals Best Companies to work for 2016
National Best and Brightest Companies to work for winner 2017
Sacramento Business Journals Best Companies to work for 2018
Sacramento Business Journals Best Companies to work for 2019

Contact: (916) 979-7844
Office Hours: Monday-Friday 9:00 AM to 5:00 PM


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Job Description


We are seeking a Junior Customer Service Representative - Sales Services for one of the leading promotional advertising and marketing firms in the area. Our company's focus on customer service is unparalleled and our unique customer service based approach to marketing has dramatically increased client revenue. Due to this rapid expansion, our company is in immediate need of a customer service enthusiast who can bring their A-game to the customer service and marketing campaigns.

The Goals Are Simple: Every consumer must benefit from our client’s promotions, each one of their clients must benefit from the services provided and every representative must benefit from the training and team spirit of the company!

The Challenge: Our firm is continuously expanding our client base as well as the number of territories covered on a National scale. The current client base is extremely diverse and these growing marketing campaigns are in need of a customer service professional that can work on site at the promotional campaigns providing direct customer and client support through promotional techniques.

The Position: The Junior Customer Service Representative - Sales Services will work in an environment that is centered on being a part of a team and being included in a family atmosphere. By bringing in a diverse individual who has an array of expertise, skills and potential, senior management is able to create progressive promotional event solutions for clients.

Join a company that invests in its employees and truly wants YOU to succeed!

The Junior Customer Service Representative - Sales Services position currently open is an entry level position, with no ceiling on the opportunity for growth. All managers are required, regardless of past experience, to train at an entry level prior to taking on management responsibilities. Our company provides full training to help you succeed in every area of the marketing and customer service industries.

Benefits of the Entry Level Customer Service Specialist:



  • Comprehensive training by a national manager.

  • Opportunity for community and charity involvement.

  • Flexible scheduling

  • Entry level position with numerous advancement opportunities


 


 


Qualifications:



  • Experience in customer service and associated fields

  • Ability to adapt to a variety of people

  • Winning attitude and dedication to ensuring customer satisfaction

  • Positive attitude and ability to work well within a team environment

  • Leadership skills


 



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If You Have A Great Attitude, A Passion for Learning New Things, and A Few Essential Skills, Results Transformation Center Have a $13.50-18/hr, Fast-Paced, and Fulfilling Job Opportunity Just for You!

Summary

Results Transformation Center (RTC) has 11 fitness facilities throughout Northern California and Nevada that focuses on transforming people's lives physically and mentally through exercise and nutrition. RTC has changed the lives of thousands of people through its highly effective weight-loss and fat-loss programs that provide extraordinary fun workouts and an amazing support system. RTC also provides a fun and unique environment that keeps clients happy and engaged.

Duties and Responsibilities

Responsible for creating a fun and positive environment that clients will love and enjoy by providing a superior level of customer service to Results Transformation Center members, challengers, prospective members and guests.


  • Sales Representative

  • Customer Service

  • Client Acquisition and Retention Activities

  • Engage clients in Results Accountability Programs

Successful CARE Coaches will always strive to stay current on training, tools and offers by leveraging company platforms and tools.

Required Skills


  • A Stewardship Mentality

  • Good Phone Personality/Etiquette

  • Ability to utilize email

  • Thoughtfulness and Organization

  • Attention to Detail

  • Flexibility

  • Customer Service & People Skills

Manners and professionalism are always expected, but we will ask you to go above and beyond and delight the prospects and clients on every interaction.

Certificates/Licenses

  • Certification in CPR & First Aid

Education/Experience/Qualifications


  • High School Diploma/GED equivalent required

  • Experience with Microsoft Office (Word, Excel, PowerPoint) required

Physical Requirements/Working Conditions Environment


  • Gym/fitness area

  • Lift and/move up to 10 pounds below or at waist level and occasionally lift, move or carry objects over 40 pounds below and above waist level with assistance

  • Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. This position requires walking and standing for extended periods. Frequent reaching, bending and stooping may be required.

  • Must be able to work in a multi-tasking, deadline-oriented environment

Equal Employment Opportunity

RTC is committed to complying with all applicable laws providing equal employment opportunities to individuals regardless of race, color, religious creed, sex, marital status, age, national origin, veteran status, physical or mental handicap or disability, genetic characteristic, medical condition or ancestry. This commitment applies to all persons involved in the operations of the RTC and all terms and conditions of employment.

Job Types: Full-time, Part-time

Salary: $13.50 to $18.00 /hour


See full job description

Job Description

Sacramento Premier Concepts is in need of an accomplished Customer Service Associate. If you like working in a supportive environment and you are dedicated to excellence in your professional life, we’d love to interview you! We provide our employees with a supportive, team based work environment and work hand in hand with some of the leading tech companies across the Nation.

Responsibilities:
Maintain customer satisfaction and a high productivity level
Work well in a retail environment
Stay up to date on evolving products and services
Assist customers with purchases, service selection and billing issues
Communicate daily with Team Lead regarding customer service issues
Provide customers with information on promotions available

Qualifications:
Enthusiastic and Exceptional Communication
Demonstrates the ability to Multi Task
Desire for Growth and Advancement
High School Diploma or equivalent
Previous experience in Customer Service, Hospitality or Retail Preferred (1+ year)

Benefits:
The management team offers an environment where our associates ideas are not only heard but implemented. As a company, we offer advancements base solely on individual performance. We proudly offer our team:
One-on-one paid training:
Team based work environment
Full Time, Part Time and Seasonal available
$13-$17 (DOE) hourly plus weekly bonuses
Career opportunities within our company
Travel opportunities across the Nation

Company Description

Sacramento Premier Concepts believes in offering a personalized approach to in store marketing. We tailor each program to best fit the culture and values of our clients, building lasting relationships with customers and paving the way for future growth!


See full job description


Working From Home Data Entry - Customer Service Representative

Earn money using your data entry clerk skills. Work remotely from home. For more information read our job posting and then visit our web site. *You must apply online only. We offer a unique opportunity for anyone looking to start working from home.

We are seeking folks ready to get started with great work from home companies who are on-boarding individuals to do tasks such as data entry from home, customer service from home, market research, and paid research & opinion work. Hours are Part-time and Full-time work from home jobs and smaller gigs that allow you to work around your existing schedule. You'll be working remotely from your home or home office from any location you choose.

Benefits :

  • Work when you want

  • Earn serious cash working part time or full time.

  • Learn new skills that you can take anywhere.

  • Ditch the commute & the high gas prices

  • No degree required

  • Supplement your existing job. No need to quit your current job, unless you really hate it.

  • We provide training and tools to help you succeed in this industry

  • Excellent gig for Stay at home moms, retired folks, disabled people and anyone looking to learn how to make income online.

    We have people from all walks of life and various backgrounds including :


  • Customer service (work from home)

  • Data Entry & Typing (work from home)

  • Medical billing (work from home)

  • Email and Chat customer service (work from home)

  • Product reviewers in great demand who want to work from home

  • Telemarketing or telecommuting (work from home sales)

  • Warehouse

  • Call center (work from home or on-site)

  • Part-time & Full-time virtual administrative assistant (work from home)



  • See full job description

    Job Description


    We fully train from the ground up, so no industry experience is required. We provide great benefits, weekly pay, and are looking to hire by the end of this week.


    ​Position Benefits:



    • Career growth and advancement opportunities

    • Company events and trips

    • Great weekly pay and bonuses

    • A fun, energetic and positive office environment

    • No experience needed, we train from the ground up

    • Great benefits

    • Fast-paced, fun environment

    • Leadership development training

    • Note: we are an equal opportunity employer and welcome all applicants.


    Top candidates will be energetic, positive, passionate, and want more in life. We are proud of our company environment where team members receive positive feedback, positive energy, and a place to personally grow. We work with union and association members providing the permanent benefits for their families.


    What we are looking for in you:



    • Team player mentality

    • Punctuality

    • Ability to work well without supervision

    • Strong customer service skills

    • Ethical and honest business practices

    • Detail oriented

    • Sales experience is a huge plus as well, as you will be consulting potential clients for insurance/benefits services. We will fully train on all aspects of the position.

    • Eager and willing to learn


    Company Accolades:



    • Forbes Top 25 Happiest Companies To Work For

    • Fortune 500 Company




        If you feel that you possess the qualities that we are looking for and would like to see if you are a fit for our company, apply now! We are looking to hire by the end of this week.
        I will set you up with an interview at the soonest available date.


        We will email you back promptly, so please check your emails for a response.



           


          All applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.


          Our approach is what has led us to be ranked as a top workplace, top office culture, and put on the Forbes list as the 24th happiest company to work for. Our reps average between $50k-$80k first year based on commission, with an average of 20k increase per year after. We highly value a team player mentality, as we all work together to succeed. Our parent company is Globe Life.



          See full job description

          Job Description


          We fully train from the ground up, so no industry experience is required. We provide great benefits, weekly pay, and are looking to hire by the end of this week.


          ​Position Benefits:



          • Career growth and advancement opportunities

          • Company events and trips

          • Great weekly pay and bonuses

          • A fun, energetic and positive office environment

          • No experience needed, we train from the ground up

          • Great benefits

          • Fast-paced, fun environment

          • Leadership development training

          • Note: we are an equal opportunity employer and welcome all applicants.


          Top candidates will be energetic, positive, passionate, and want more in life. We are proud of our company environment where team members receive positive feedback, positive energy, and a place to personally grow. We work with union and association members providing the permanent benefits for their families.


          What we are looking for in you:



          • Team player mentality

          • Punctuality

          • Ability to work well without supervision

          • Strong customer service skills

          • Ethical and honest business practices

          • Detail oriented

          • Sales experience is a huge plus as well, as you will be consulting potential clients for insurance/benefits services. We will fully train on all aspects of the position.

          • Eager and willing to learn


          Company Accolades:



          • Forbes Top 25 Happiest Companies To Work For

          • Fortune 500 Company




              If you feel that you possess the qualities that we are looking for and would like to see if you are a fit for our company, apply now! We are looking to hire by the end of this week.
              I will set you up with an interview at the soonest available date.


              We will email you back promptly, so please check your emails for a response.



                 


                All applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.


                Our approach is what has led us to be ranked as a top workplace, top office culture, and put on the Forbes list as the 24th happiest company to work for. Our reps average between $50k-$80k first year based on commission, with an average of 20k increase per year after. We highly value a team player mentality, as we all work together to succeed. Our parent company is Globe Life.



                See full job description

                Job Description


                Our company provides great benefits, weekly pay, and extensive training. We are looking to fill this position by the end of this week.


                We are offering an exceptional opportunity that can become a professional career in a multi-national company with constant growth. Top candidates will be energetic, positive, passionate, and want more in life. We are proud of our company environment where team members receive positive feedback, positive energy, and a place to personally grow.


                ​Position Benefits:



                • Extensive training in all areas

                • No previous industry experience required

                • Great benefits, weekly pay, and bonuses

                • Fast-paced, fun environment

                • The opportunity for growth; we promote from within!!

                • Note: we are an equal opportunity employer and welcome all applicants.


                All applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.


                What we are looking for in you:



                • Strong customer service skills

                • Ethical and honest

                • Friendly personality

                • Ability to multi-task

                • Sales experience is a huge plus as well, as you will be consulting potential clients for insurance/benefits services. We will fully train on all aspects of the position.

                • Eager and willing to learn


                If you feel that you would be a great fit for our team and our company, apply now!


                Please check your email for a response. We are looking to hire this week.


                 


                Our business approach is what has led us to be ranked as a top workplace, top office culture, and put on the Forbes list as the 24th happiest company to work for.


                Our benefits representatives average between $50k-$80k first year based on commission, with an average of 25k increase per year after. We value a team player mentality, and we work together to succeed. Our parent company is Globe Life.



                See full job description

                Job Description


                 


                Customer Service, Sales & Management Openings



                • Do you enjoy being out and about vs. in a cubical?

                • Do you have Great People Skills and want an EXCITING NEW CAREER?

                • Are you tired of talking on the phone and never meeting your customers and clients?

                • Do Quality Control and Scripts stunt your ability to use your personality?

                • Are you seeking rapid advancement?


                 


                We need enthusiastic, goal oriented individuals, who want to succeed in a competitive high energy environment!


                Resolute, Inc. is one of the premier promotional sales and marketing firms in the area. We specialize in gaining a fast, measurable advantage for our clients. Our clients are looking for "an edge" in advertising. We've developed a powerful, word-of-mouth method to our promotions that adds more of a personality for our clients' brand and services. This enables us to educate them on any changes in our client’s industry, promote various services, and personally thank customers for their business.


                 


                Positions vary by department but some opportunities may include exposure to the following fields:



                • Marketing and Advertising

                • Promotional Sales

                • Campaign Management

                • Team Management

                • Personnel / Interviewing

                • Face to Face Customer Service

                • Development of Marketing Plans


                 


                Resolute, Inc. Offers:



                • Fun and positive work environment

                • Opportunity for management

                • Optional travel

                • Unlimited opportunities


                 


                Resolute, Inc. will provide individuals with excellent leadership, guidance, a competitive merit based compensation, and a challenging career path. This is an entry level position so college graduates or people looking to get their foot in the door are encouraged to apply.


                 


                Candidates must represent the following:



                • Excellent communication skills

                • Leadership experience

                • Ability to work in a high energy environment

                • Ambition, strong work ethic, and open to new ideas

                • Be a self-starter with problem solving skills

                • Be a career oriented individual

                • Must be available to start within two weeks



                See full job description

                Job Description


                The Government and Community Outreach Representatives will ensure accurate and timely collection and analysis of the Federal Life Line Program data for monitoring progress towards meeting goals and reporting to agency funders.


                Our company initiatives the public concern of the unprivileged lacking communication to better their livelihood and the progression of seeking impactful alternatives for low income families to change their stance economically and provide overall security.


                Responsibilities:



                • Create, distribute, and collect records of program participants.

                • Create program activities and accurate participant records in unique databases.

                • Maintain up-to-date and accurate records of community participation in databases.

                • Attend database management trainings as required by funders and/or division leadership.

                • Generate data reports at regular intervals throughout the year to check for accurate and complete data collection.

                • Understand program goals, monitor progress towards meeting these goals, and communicate this progress to program leadership on a regular basis.

                • Provide general assistance to the members of the division.

                • Ensure participant files contain all necessary and up-to-date participation documentation.

                • Take messages and route calls as needed in a courteous and pleasant manner.

                • Greet and assist community members in the division/program.

                • Assist in day to day operations of the division/program as needed.

                • Assist in the completion and processing of reports for the division.

                • Perform all other related duties as assigned by operational management.


                 


                Qualifications:



                • High school diploma or equivalent.

                • Attention to detail and commitment to program necessities

                • Problem solving abilities.

                • Comfort taking initiative to learn the data needs of the program, determine and generate corresponding data reports, and share findings on an on-going basis.

                • Courteous and pleasant manners.

                • Customer service and organization skills.

                • Good judgment and commitment to ensuring confidentiality of participants records.

                • Professional demeanor.

                • Commitment to good attendance and punctuality.

                • Commitment to the agency’s mission.

                • Experience working with not-for-profit agency/organization.



                See full job description

                Job Description


                OVERVIEW:


                For nearly forty years, our client provides support for critical health and human service programs to a diverse array of communities, is actively seeking a Laotian Speaking - Customer Service Representative


                ************************************************


                JOB TITLE: Laotian Speaking - Customer Service Representative


                LOCATION: Rancho Cordova, CA


                DURATION: 6 Months Temp to hire


                PAY RATE: $14/hr.


                SCHEDULE: Regular/First shift


                 


                Relocation Expenses / Assistance: Yes / No


                 


                JOB RESPONSIBILITIES:



                • Maintaining a positive, empathetic and professional attitude toward customers at all times.

                • Responding promptly to customer inquiries.

                • Communicating with customers through various channels.

                • Acknowledging and resolving customer complaints.

                • Communicating and coordinating with colleagues as necessary.

                • Providing feedback on the efficiency of the customer service process

                • Ensure customer satisfaction and provide professional customer support.


                 


                JOB QUALIFICATIONS / REQUIREMENTS:



                • GED or HS diploma


                • Bilingual Skills: English and Laotian


                • Desired Experience: Previous call center experience/ Customer service experience in the healthcare industry


                 


                 


                Recruiter Info:


                Akash Devgan


                ADevgan@ameritconsulting.com


                ************************************************


                NOTE: Candidates that are offered a position are required to pass pre-employment drug and background screening.


                Company Description

                Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally; as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients’ businesses forward.

                Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
                This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
                Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws.


                See full job description

                Job Description


                We fully train from the ground up, so no industry experience is required. We provide great benefits, weekly pay, and are looking to hire by the end of this week.


                ​Position Benefits:



                • Career growth and advancement opportunities

                • Company events and trips

                • Great weekly pay and bonuses

                • A fun, energetic and positive office environment

                • No experience needed, we train from the ground up

                • Great benefits

                • Fast-paced, fun environment

                • Leadership development training

                • Note: we are an equal opportunity employer and welcome all applicants.


                Top candidates will be energetic, positive, passionate, and want more in life. We are proud of our company environment where team members receive positive feedback, positive energy, and a place to personally grow. We work with union and association members providing the permanent benefits for their families.


                What we are looking for in you:



                • Team player mentality

                • Punctuality

                • Ability to work well without supervision

                • Strong customer service skills

                • Ethical and honest business practices

                • Detail oriented

                • Sales experience is a huge plus as well, as you will be consulting potential clients for insurance/benefits services. We will fully train on all aspects of the position.

                • Eager and willing to learn


                Company Accolades:



                • Forbes Top 25 Happiest Companies To Work For

                • Fortune 500 Company




                    If you feel that you possess the qualities that we are looking for and would like to see if you are a fit for our company, apply now! We are looking to hire by the end of this week.
                    I will set you up with an interview at the soonest available date.


                    We will email you back promptly, so please check your emails for a response.



                       


                      All applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.


                      Our approach is what has led us to be ranked as a top workplace, top office culture, and put on the Forbes list as the 24th happiest company to work for. Our reps average between $50k-$80k first year based on commission, with an average of 20k increase per year after. We highly value a team player mentality, as we all work together to succeed. Our parent company is Globe Life.



                      See full job description

                      Job Description


                      We are seeking business-minded candidates to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

                      Responsibilities:



                      • Handle customer inquiries and complaints

                      • Provide information about the products and services

                      • Troubleshoot and resolve product issues and concerns

                      • Document and update customer records based on interactions

                      • Develop and maintain a knowledge base of the evolving products and services


                      Qualifications:



                      • Previous experience in customer service, sales, or other related fields

                      • Ability to build rapport with clients

                      • Ability to prioritize and multitask

                      • Positive and professional demeanor

                      • Excellent written and verbal communication skills


                      Interviews are held in Sacramento at our main office. You have the potential to work in or around the Rancho Cordova area based on demand.


                      Expect a call, text or email once we review your resume.


                      Company Description

                      Our company has been in business for over 70 years and working exclusively with unions since 1961. We are a 100% Union Label company that works with over 40,000 different unions and make up over 800,000+ members and counting! Our company has over $58.9 billion in force with an A+ Superior Rating by AM Best for its financial strength and has been the number one supplier of individual insurance policies in the US since 2003. Union members request our benefit packages because most members want permanent benefits that carry over into retirement. We provide affordable packages that they can keep throughout their entire lifetime. Our PR team handles the contracts with the unions so all you have to do is go see the families requesting our services! Voted one of the best places to work 2016, 2017 and 2018. Named The 24th Happiest Places to Work Forbes Magazine in 2018.


                      See full job description

                      Job Description

                      Sacramento Premier Concepts is in need of an accomplished Customer Service Associate for our Sacramento location. If you like working in a supportive environment and you are dedicated to excellence in your professional life, we’d love to interview you! We provide our employees with a supportive, team based work environment and work hand in hand with some of the leading tech companies across the Nation.

                      Responsibilities:
                      Maintain customer satisfaction and a high productivity level
                      Work well in a retail environment
                      Stay up to date on evolving products and services
                      Assist customers with purchases, service selection and billing issues
                      Communicate daily with Team Lead regarding customer service issues
                      Provide customers with information on promotions available

                      Qualifications:
                      Enthusiastic and Exceptional Communication
                      Demonstrates the ability to Multi Task
                      Desire for Growth and Advancement
                      High School Diploma or equivalent
                      Previous experience in Customer Service, Hospitality or Retail Preferred (1+ year)

                      Benefits:
                      The management team offers an environment where our associates ideas are not only heard but implemented. As a company, we offer advancements base solely on individual performance. We proudly offer our team:
                      One-on-one paid training:
                      Team based work environment
                      Full Time, Part Time and Seasonal available
                      $13-$17 (DOE) hourly plus weekly bonuses
                      Career opportunities within our company
                      Travel opportunities across the Nation

                      Company Description

                      Sacramento Premier Concepts believes in offering a personalized approach to in store marketing. We tailor each program to best fit the culture and values of our clients, building lasting relationships with customers and paving the way for future growth!


                      See full job description

                      Job Description


                      The Customer Support Representative will work in a customer service environment responding to inbound technical/troubleshooting contacts, installation assistance and general inquiries related to our caption service. This includes device setup, testing and account maintenance.


                      This role reports to the Manager, Customer Support and will be based in Roseville, CA.


                      Responsibilities:


                      · Inbound phone contacts will be the primary delivery of work as well as inbound email, text and/or Chat services.


                      · Respond to and manage inbound customer inquiries daily.


                      · Provide technical support to customers, perform root-cause analysis and provide resolutions to service interruptions.


                      · Work closely with ClearCaptions customers to provide feature training related to ClearCaptions products and services.


                      · Meet weekly/monthly metrics related to service level, performance and customer satisfaction.


                      · Manage customer contacts within Salesforce.com CRM. Adhere to standard operating procedures for data capture.


                      · Other duties will include general account maintenance such as updating customer records, features and usage questions while insuring satisfaction with our service.


                      Qualifications:


                      · The qualified candidate will have experience in verbally explaining complex information in concise terms to non-technical customers. Additionally, the following areas will be of value:


                      · Customer Support/Technical Support experience in a service environment.


                      · Ability to clearly communicate with a wide variety of customers.


                      · Ability to troubleshoot and identify issues over the phone.


                      · Logical thinker who can follow standard operating procedures.


                      · Ability to acquire a working knowledge of internet connections (cable/DSL), routers, modems and telephones.


                      · Experience with or some working knowledge of analog phones (land line).


                      · Good interpersonal skills and a team player.


                      · Ability to problem solve with limited information.


                      · Positive attitude and a willingness to learn and grow.


                      · High school diploma/college degree a strong plus.


                      Physical Requirements:


                      Employees may experience the following physical demands for extended periods of time:


                      · Sitting, standing and walking (70%)


                      · Keyboarding (70%)


                      · Viewing computer monitor, tablet and cell phone screen requiring close vision (70%)


                      Work Environment:


                      Work is performed in a business office environment.


                      Compensation:


                      A competitive compensation package will be offered to successful candidates.


                      Disclaimer:
                      The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job.


                      ClearCaptions is an Equal Opportunity Employer.


                      Company Description

                      ClearCaptions is a leader in phone captioning services and equipment. As a company, ClearCaptions is experiencing tremendous growth year over year. More than 48 million Americans have some form of hearing loss. ClearCaptions service and equipment removes communication obstacles through its commitment to making lives better and adhering to the belief that every word matters.

                      As a Federal Communications Commission (FCC) certified telephone captioning provider, ClearCaptions follows the highest industry standards for privacy, security and professionalism on all of our captioning calls. ClearCaptions is dedicated to developing fast, easy and life-changing communications for hard-of-hearing individuals.

                      If you’re looking for a wide-open field for growth and opportunity, as well as making a difference, look no further.


                      See full job description

                      Job Description


                      Job Summary:


                      The Customer Service Representative is responsible in providing quality service by assisting our clients with their legal and financial benefits through their (EAP) Employee Assistance Program. The goal is to educate clients over the phone on their benefits and then, determine the best route to meet their need. Responsibilities include listening to client requests, customer education, creating/ maintaining customer files, providing a legal referral or setting an appointment with a financial coach, customer follow-up by email or telephone, and documenting customer satisfaction.


                       


                      Essential Functions


                       



                      • Receives and responds to customer inquires via the telephone

                      • Promotes excellent customer service to all customers

                      • Processes general inquiries in accordance with the company guidelines

                      • Provides accurate information to the customer

                      • Meets or exceeds established company standards to customer satisfaction, accuracy, quality and timelines

                      • Articulates important information to the customer and ensures the customer understands the information

                      • Provides excellent telephone etiquette (incoming and outbound calls)

                      • Has the ability to multi-task (listen to the customer, document conversation in the database, and speak to the customer) while handling a high call volume

                      • Has the ability to handle and retain large amounts of information as it relates to the customer, the customer’s benefits and limitations

                      • Has the ability to demonstrate excellent verbal and written communication skills

                      • To type a minimum of 30 WPM


                       


                      Knowledge, Skill, and Experience:


                       



                      • Minimum Education (or substitute experience) required (indicate preferences, if applicable):
                        • 2-year college degree or equivalent work experience.


                       



                      • Minimum Experience required (indicate preferences, if applicable):

                      · 2 + years experience in customer service, preferably in a call center environment .


                       



                      • Skills required (indicate preference, if applicable):

                      · Excellent customer service skills – demonstrates excellent telephone etiquette (incoming and outbound calls).


                      Strong time management skills – has the ability to multi-task (listen to the customer, document conversation in the database, and speak to the customer while handling a high call volume).


                      Exceptional listening skills - has the ability to handle and retain large amounts of information as it relates to the customer, the customer’s benefits, and limitations.


                      Has the ability to demonstrate excellent verbal and written communication skills.


                      · Typing skills - type a minimum of 30 WPM.


                      Intermediate computer skills (i.e. excel, word, Internet, & Gmail)


                      Company Description

                      We provide members with access to top rated attorneys in their local communities, and Identity Theft Protection.


                      See full job description

                      Job Description


                      We are rapidly growing and looking for people who are hungry to learn new things, passionate about their work at hand and dedicated to provide world class customer service. Individuals who are not afraid to think outside of the box and bring innovative ideas to the team.



                      1. As a customer service representative for a multi-company organization, you will likely spend most of the day on the phone/email with customers, either collecting or offering them information. We are seeking someone who is able to multi-task, be detail oriented with minimal to no mistakes while inputting customer information, and can be professional while speaking to clients. Ability to multi-task is a must.

                      2. As a Quoting Machine, you will spend majority of your day creating quotes for customers per their request. This will include vendor relations and vendor organization. I will need you to know where we can get an item when it's needed. We quote customers of multiple industries including State/Gov agencies, Tribal communities, Commercial clients, and Cannabis organizations.

                      3. The role of inside sales is very similar to the role above. You will assist with events and social media. You will look for new ways to promote products and continuously review industry trends. I will have you do a little customer service and a whole lot of research on new product lines.


                      As you can see, we are a Multi-Company Organization that includes Cannabis Ancillary Product Lines. Individuals must be comfortable discussing and learning about the cannabis industry. Please check out the three companies you would be doing work for below:



                      • ItemGrabber / www.itemgrabber.com

                      • ItemGrabber Green / www.itemgrabbergreen.com

                      • Apiv Applications / www.apivapps.com


                      Some of the Employee Tasks:



                      • Repetitive information provided to customers via email, estimate of 500 emails per week

                      • Work with different vendors and keep a positive working experience between agents

                      • Professionally answer the phone and assist customers all over the nation

                      • Collect information via phone, chat, email and handle inquiries accordingly

                      • Collect information to process new orders including secured forms of payment

                      • Respond to customer inquiries, help them resolve problems or direct them to appropriate resources

                      • Professionally interacting with other staff as needed

                      • Actively listen and resolve customer concerns

                      • Provide feedback on current processes and how you feel we can improve

                      • Updates job knowledge by participating in educational opportunities

                      • Able to complete the day to day work within allotted time and asks for additional work/training when time allows

                      • Process returns and follow through to ensure full process is completed

                      • Ability to hear a customer request and then relay possible resolutions, including management when necessary

                      • Able to work in both a team environment and doing projects on your own

                      • Ability to do research in your assigned field so that you become a product expert for customers


                      Employee Preferences:



                      • Outlook experience – sending/responding to emails, Public Folders, multiple email addresses

                      • Attention to detail

                      • Excellent with excel

                      • Previous CRM/Ticketing System

                      • Microsoft Dynamics GP and/or Salespad experience

                      • Ability to comprehend and create detailed emails

                      • Ability to empathize with the customer

                      • Ability to make light of a situation and know when to include management

                      • Ability to be flexible with your workload is a MUST. We are a small business that adapts to market trends

                      • Good at decision making especially in high stress times



                      See full job description
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