Jobs near Redwood City, CA

“All Jobs” Redwood City, CA
Jobs near Redwood City, CA “All Jobs” Redwood City, CA

Come join our team at Cowgirl Creamery’s Sidekick, a cheese focused dining destination with a great crew! 

Located in the historic Ferry Building, Sidekick is a carry-away café next to our Cheese Shop that features a cheese-centric menu. We offer lunchtime classics with a seasonal Cowgirl twist. Our menu highlights our own products and many others from local farmers and food producers. And for dessert, our Milk Bar features sweet originals like our San Francisco Egg Cream, made with local Recchiuti Chocolate and Straus organic milk.

What You'll Do:


  • Uphold high standards of excellent service

  • Be fast, friendly and accurate in every customer interaction

  • Assist with all aspects of foodservice operations

  • Maintain a high level of food quality 

  • Maintain a clean and safe work environment

  • Participate in the spirit of teamwork and collaboration

What We're Looking For:


  • Restaurant and/or foodservice experience preferred, either FOH or BOH

  • Knowledge of Aloha and general kitchen experience are a big plus

  • People who have a positive outlook and enjoy working in dynamic environments

  • ServSafe Certified within 30 days

Schedule, Perks & Pay:


  • Full-time and part-time positions available, pay rate DOE

  • Cowgirl Creamery offers health and dental insurance, 401K, paid time off, and a 25% discount!

  • Bonus perks like swag to keep you warm, coffee & treats to keep you going, birthday gifts, and endless Cowgirl cheer!

Ready to Saddle Up?! If you are interested in joining our stellar team, please respond with a current resume 

We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

 


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Construction Coordinator


  • This is a critical position in our company to assure that our longer duration jobs for Plumbing and HVAC flow smoothly.

  • The ultimate goal is 100% customer satisfaction

Hours & Working Conditions


  • Average 40 hours per week (typically 9:00 a.m. to 5:30 p.m. weekdays) some flexibility on start time.

  • Overtime as needed

Duties and Responsibilities


  • Coordinate Plumbing and HVAC jobs with Construction Manager

  • Coordinates personnel in accordance with customer needs and job requirements as outlined by Construction Manager

  • Initiates the process of applying for permits, rebates and inspections for construction department

  • Schedules construction jobs on industry specific software, Service Titan

  • Open, clear communication with customers regarding job scheduling, job progress and other important details of the work to be performed.

  • Participates in daily meeting with Construction Manager and Accounting regarding job progress and billing.

  • Ensure complete customer satisfaction upon completion of work.

  • Able to perform basic duties of Customer Service Representative, when necessary which involves answering incoming calls and booking calls for Service Department.

  • Provide customers with information and pricing on service agreements, accessories, and other comfort improvements

  • Provide customers with information on new equipment when repairs exceed a pre-determined cost

  • Other duties as needed

Job Requirements


  • Good phone etiquette and friendly with co-workers

  • Organized and focused

  • Computer literate

  • Attention to detail

  • Can handle multiple tasks

Salary and Benefits


  • Hourly Salary of $20-$26/Hour

  • 40 hour week, plus overtime as necessary

  • Stable Work Environment-38 Years in Business with no layoffs

  • Paid Holidays, Sick Days and Vacation

  • Sales related Spiffs and Bonuses

  • Kaiser HMO Health Insurance-100% paid

  • Dental and Vision Insurance-100% paid

  • 401K Match up to 4% after 1 year

  • Profit Sharing for eligible employees

  • Company sponsored lunches when goals are met

  • Awards and Employee Appreciation Dinner


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CUSTOMER COORDINATOR FOR DESIGN STUDIO

ABOUT US:   Tina Frey Designs (www.tinafreydesigns.com) is a growing San Francisco based product design company established in 2007. Our products are carried worldwide by independent retailers and multi-store chains. Our collection is regularly featured in prominent publications in the USA and internationally such as the New York Times, Elle Decoration (UK), Marie Claire France, Vogue, Cote Sud, Dwell and many more.   

ABOUT THE ROLE:   You will be working directly with our US and international customers, as well as our service providers. Our employees have plenty of opportunity for personal and career growth as we provide on-the-job training for additional skills. As a growing company, we always have opportunities for additional scope of work and responsibilities when you are ready for it.   

RESPONSIBILITIES:   The position is responsible for daily customer operations of the San Francisco Design Studio.   The ideal candidate is comfortable working in an environment that is deadline driven, fast-paced, highly collaborative, and ever-evolving. Flexibility, accuracy, prioritizing, and multi-tasking are essential. You approach every situation with the goal of providing world-class customer service and a proven ability to assess a situation, and take action if necessary. You are reliable, responsible, and resource driven. You have an eye for details to create a positive customer experience. You possess an infectious positive attitude and sense of humor. 

Primary responsibilities include:   


  • Answer phones, direct calls as appropriate, greet visitors, take accurate messages 

  • Reply to customer emails and inquiries with detailed product knowledge and order assistance 

  • Process, review, and enter customer purchase orders with accuracy 

  • Check picked orders and ship wholesale and retail orders 

  • Ensure execution of all shipping, scheduling pick ups, and receiving 

  • Check and review packed shipments and ensure documentation and packing of orders adhere to specific customer routing guidelines 

  • Prepare shipping package labels, packing lists, and all necessary export documents to accompany shipments 

  • Liaise with receiving, freight and delivery companies for domestic and international shipments 

  • Involved in preparations of products and displays for annual trade shows 

  • Maintain customer contact database - Office upkeep and supplies 

  • Maintain inventory of all office and shipping supplies

  • Possible travel to trade shows and assist with set up, take down, customer service, and sales at exhibitions 

  • Additional projects and assistance with creative tasks as necessary 

WHAT WE ARE LOOKING FOR:   


  • Solid academic background, experience in customer service or interest in wholesale, retail, product and design related industry 

  • Meticulous attention to detail and good with numbers 

  • A love for process, problem solving in complicated situations and a natural desire to simplify processes to optimize efficiency 

  • Strong communication skills and experience 

  • A start-up/hustle/roll-up-your-sleeve mentality 

  • Exemplary time management and organizational skills 

  • Must be technically savvy and computer literate on Macs, including Microsoft Office 

  • Proficiency in Excel and Word is a must. Proficiency in Salesforce, social media, Quickbooks is a plus 

  • Ability to prioritize tasks and meet deadlines - Works well independently, excellent interpersonal communication, team-building and problem solving skills 

  • Proactive, takes initiative, accuracy and good follow-through 

  • Takes pride in and has passion for providing value for the company   

WHAT WE OFFER YOU:   


  • Become a member of our team and help establish our practices 

  • Be involved in discussions about the direction of the business at a macro and micro level 

  • Work in an inspiring environment 

  • no cubicles in sight

  • Competitive compensation commensurate with experience   

BE IN TOUCH:   Please submit your resume with “Customer Coordinator” in the subject line. Include a cover letter explaining why you would be a perfect fit for the role.   Your cover letter should include: - Reason for wanting to join Tina Frey Designs - A brief description of your favorite design object / space (100 words or less)   


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Right now we’re looking for an experienced customer service pro to work at our cash register. You’ll spend your day in a beautiful, bright, open-air garden setting. You’ll ring people up, answer tons of questions, help connect our customers to the appropriate salespeople and/or services, answer the phone, keep our register station clean and well-organized, and spread good feelings to everyone you interact with.

The cashier at Flora Grubb Gardens is at the center of our customer experience. Our wonderful customers are the most important part of our business, and it will be your job to ensure that all your interactions with customers express how important they are to us.

We’ll count on you to be the champion of the processes we’ve developed, and to help us constantly improve them.

You’ll need to know a lot about plants and gardens. At the register, you’ll get a lot of practical questions about plant care, so you’ll need to be able to answer them authoritatively, and also admit quickly when you don’t have the answer and find someone else on staff who does. You won’t need to start out with advanced plant identification skills, but experience as a professional gardener or landscaper would be great.

Surrounded by plants and plant experts in our nursery, you’ll learn something new every day. Through formal training, conversation with knowledgeable coworkers, and lots of hands-on experience, our Sales Associates consistently improve their skills in plant ID and plant care.

As Sales Associates acquire garden design skills and plant expertise, they are promoted to Sales Specialists and beyond. Many of our long-term staff working at every level of our business started here as Sales Associates. We are committed to the personal and professional growth of our staff members.


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Are you tired of the daily grind? Do you spend your time at work staring out the window and wishing you could be somewhere else? Then this is just the job for you! Blue Dog is a professional dog walking company and we’re looking for dog lovers to join our team. If you’re ready to work hard, provide outstanding customer service, and make some new furry friends, we’d love to hear from you!

AVAILABILITY REQUIREMENTS:


  • 5 days/week for 4-6 hours/day

  • Monday-Friday, with availability between 10am-4:00pm 


    • Times will vary depending on route



  • Keep your nights and weekends free!

JOB INFORMATION:


  • Total Compensation of $18.89/hr after 3 months 


    • Hourly Comp of $17/hr + $1.89/hr towards SF City Option healthcare

    • Commuter Benefits



  • Growth opportunities  


    • We are a rapidly growing company made up of dog walkers, assistant managers and territory managers. We promote from within the company so there is always room to move up!



  • This is an employee position, NOT an independent contractor job

  • Location of walks will be in central SF


    • All walks within one neighborhood



JOB DUTIES:


  • Walk up to 4 dogs at a time


    • All walks done on foot (NO DRIVING REQUIRED!) 



  • Provide outstanding customer service to both the dogs and their owners 

REQUIREMENTS: 


  • Must love dogs!

  • Must be able to walk a minimum of 5 miles per day, up hills and stairs, rain or shine

  • Previous success in a customer service position

  • While this is a highly rewarding and fun job it is also very physically and mentally demanding. Being able to work hard is a must!

APPLICATION PROCESS:


  • Must include a Resume AND Cover Letter in order to be considered for employment

  • Cover Letter should include:


    • Why you want to be a Dog Walker

    • Why this job is the perfect fit based on your past experience

    • Your availability Thank you so much for your interest, we’re looking forward to hearing from you!




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Cashier/Customer Service Advisor - Day Shift

Full Benefits - Paid Time Off

PICK-n-PULL Auto Dismantlers is a self-service auto dismantling and recycling company, now with 60+ LOCATIONS throughout the U.S. and Canada, which is focused on consolidating the highly fragmented recycled auto parts market. PICK-n-PULL is a $300+ million, fastest growing division of Schnitzer Steel Industries, Inc. Schnitzer is a 100 year old publicly traded company with revenues in excess of $1.5 billion.

General position summary:


  • Greet, assist and advise customers

  • Work as a team to meet the stores sales goals with a ‘can do’ selling spirit

  • Maintain a pleasant, respectful, and helpful disposition

  • Cash handling experience preferred

  • Basic automotive knowledge is a plus

  • Bi-lingual in Spanish a plus

***PICK-n-PULL hire is contingent upon clearing a pre-employment drug screen and background check ***

Schnitzer Steel Industries is proud to be selected four years in a row as one of the “World’s Most Ethical Companies” and to be recognized for our exceptional values. We promote a workplace free from discrimination and are an Equal Opportunity Employer. We strongly believe that diversity of experience, perspectives, and background will lead to a better culture for our employees, and better products and services for our customers. We cherish our values and encourage everyone to become part of changing the way the world conserves natural resources, supports sustainability, and preserves the environment through recycling.

Schnitzer Steel Industries offers full time employees benefits such as 401K, health, dental, vision and life insurance. We also offer growth opportunities, employee recognition programs and employee discounts.

Job Type: Full-time

Salary: $15.00 /hour

Experience:


  • customer service: 1 year (Preferred)

  • cashier: 1 year (Preferred)

  • Knowledge on cars: 1 year (Preferred)


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Barista (food and drinks) Rockstar barista & food handler cafe   

About Us 

Robin’s Cafe is located within ODC theater in San Francisco’s Mission District. Our cafe was founded in 2016 and we have a dedicated following of dancers and students, local companies, and the surrounding neighborhood. We are currently seeking a part time barista (20+ hours/week, $15/hour + tips) who are great team players that will learn and continue to grow with the cafe.  Our community is incredibly kind and supportive, the cafe is growing quickly, and we are looking for a barista to fill out our ranks.

About the Job 

You will train in making espresso drinks with Linea Caffe and will be taught to make the food on our menu. A typical day at the cafe is you learning and rotating between each stations. The best part of this job is that you will never get bored doing just one thing. You will learn to make food, drinks, prep for the next day, and interact with our customers. Our cafe strive to deliver the greatest quality when it comes to our service and our food/drinks so when the line is out the door, your focus turns to ensuring each person receives a friendly and quality food and coffee experience. As a new cafe, we’re eager for your input. When you see a system that needs to be improved, we look forward to working with you to build it!

About You 

Our ideal candidate is a person that is quick to pick up new skills and you are eager and willing to learn. We are looking for someone that is ready to go and most importantly, reliable. You develop authentic rapport with guests, can work independently as necessary, and you have the savvy know-how to navigate unexpected situations with confidence. You aren't intimidated by a long line of excited people and you love making spaces more efficient in downtime so you're ready for the busy period. Ideally, this isn't your first time working in customer service.

 

Responsibilities  


  • Create espresso drinks and food with a consistent level of excellence. Regardless of the day of the week or the crowds, customers can depend upon receiving an amazing coffee and food experience.

  • Identify ways to improve operating procedures, checklists, and documentation so that your individual observations benefit the entire team and lead to all-around cafe improvements. 

  • Be timely and reliable, dress professionally, and be ready to work through your shift so that your coworkers want to work with you again (and again) and so that visitors look forward to your thoughtful attention.

  • Be a team player. You are responsible for working well with your coworkers to create the smoothest possible working space to fulfill the needs of our customers and that of the cafe.

     

Requirements  


  • Available mornings, evenings, and weekends (we will try to work and be flexible with your schedule)

  • Familiarity with a fast-paced work environment

  • 1-2 years of retail or customer-facing work experience

  • Proven ability to work well within a team environment

     

How to ApplyTo apply please send your resume (as a .doc or .pdf). Please include a short paragraph detailing someone (a teacher or mentor, not your mother!) you are grateful for, and how they nurtured you. We are growing and we are invested in employees who take ownership over their role in order to contribute in a bigger way with us.  


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Mission Montessori believes our goal as educators is to help each child become a passionate member of the human community who is confident, creative, and flourishing. We pride ourselves on taking our mission to heart and having a school culture that supports our mission. We know that our students thrive when we, as adults, feel passionate about our work and create an environment where we also feel confident, creative, and flourishing.

Mission Montessori is currently seeking a Curbside Point Person. In this part-time role, you would be taking charge of our curbside process from beginning to end each afternoon, ensuring it goes smoothly for families, children, and our curbside runners. This is a wonderful position for someone who is quick on their feet, organized, and a great communicator and who wants to spend more time in a childcare/school setting.Job Description:


  • Helping with our curbside pick-up for families to ensure a positive, safe, and smooth experience.


  • Assisting with signing children out and making sure each child is picked up by an authorized adult.

  • Helping supervise children as needed in other classrooms or playground areas on site.

Qualified Candidates Will Have:


  • A joyful disposition and love of working with children of all ages

  • Ability to interact with parents and co-workers in a warm, empathetic, competent and respectful manner

  • A love for being outdoors and active

  • Flexibility and energy

  • Excellent attendance and punctuality

  • Fluency in Spanish - not required, but a plus!

Required Trainings / Credentials: 


  • Proof of 12 ECE units preferred

  • Live-Scan fingerprints and criminal background check

  • Authorization to work in the U.S.

Our ideal hours are Monday to Friday 3:00 to 6:00. If you have hours are that are similar, but don't completely match these, we may still be able to make it work. 

To look at our other positions and/or apply, please visit www.missionmonotessori.org/join-our-team


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Smoked Out BBQ is looking for another team member for our Restaurant. This will be Part-Time.

Roll available: Hours Tuesday-Friday 9am-3:00pm

Looking for a new cashier to start in February.

Job rolls will be to maintain the store front.

Clean tables and restroom.

Sweep and mop the floor.

Take out the trash.

Refill BBQ sauces.

RE-stock the drinks in the fridge.

Ring up customers and handle money.

You also can take home left over food that we do not re-use. Mostly smoked items and on Friday all the sides available.

Job Type: Part-time

Salary: $15/hour

Need to be flexible because i may ask you to come in earlier to do a longer shift. Could start as early as 8am and leave at 4pm. (rare)

Could also be asked to work on the weekends or at night for more money. Night jobs would be food truck events where you will earn tips and it's is extremely heavy.

Job Type: Part-time

Salary: $15.00 to $16.00 /hour

Job Type: Part-time

Salary: $15.00 to $16.00 /hour

Experience:


  • Cashiering: 1 year (Preferred)

Location:


  • Santa Clara, CA 95054 (Required)

License:


  • CA (Required)

Work authorization:


  • United States (Preferred)

Shifts:


  • Morning (Required)

Additional Compensation:


  • Tips

Work Location:


  • One location

Benefits:


  • Health insurance

  • Dental insurance

  • Vision insurance

  • Paid time off

Hours per week:


  • 20-29

Pay frequency:


  • Every week

Benefits:


  • Store Discount

  • Paid Time Off

Paid Training:


  • Yes

Management:


  • Store Manager

Shifts announced:


  • Less than a week prior

Shift:


  • Day

Employees working per shift:


  • 5 or fewer

This Job Is Ideal for Someone Who Is:


  • Dependable -- more reliable than spontaneous

  • People-oriented -- enjoys interacting with people and working on group projects

  • Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction

  • Detail-oriented -- would rather focus on the details of work than the bigger picture

  • Autonomous/Independent -- enjoys working with little direction

  • High stress tolerance -- thrives in a high-pressure environment

This Job Is:


  • A good job for someone just entering the workforce or returning to the workforce with limited experience and education

  • Open to applicants who do not have a college diploma


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PRINCIPAL RESPONSIBILITIES:

Under the direct supervision of the Assistant Manager of Guest Engagement and working as part of Guest services, assisting the Dining Room Team with the everyday duties of the Dining room service. These duties include: greeting guests, giving information & referrals, connecting guest’s with other SAF services, handling special needs and requests, issuing disability cards etc. This position, at times, acts as a backup for some Client Safety Services positions and Volunteer coordination. The Guest Services Assistant must demonstrate in their performance, adherence to established policies and procedures exhibiting the defined characteristics associated with attendance and punctuality.

MAJOR DUTIES


  • Working as a team, assist with all aspects of the Dining Room Service encouraging and participating with guest engagement in an effort to identify and assist with their specific needs. This may include: making referrals to other SAF services or other services within the area, handling special needs or requests, screening for and issuing disability cards, facilitating a compassionate and safe environment, etc.

  • Under the direct supervision of the Assistant Manager of Guest Engagement, maintains and dispenses accurate information and referral for Dining Room guests, producing updated service handouts, and maintenance of an ‘events’ bulletin board, etc.

  • Responsible for all participant and/or program data tracked through St. Anthony databases as required by the program.

  • Provide support to all staff with any medical or emergency situation as needed. Attends and participates in relevant meetings and trainings: Guest Services, Dining Room staff, CSS, Direct Service, Foundation-wide, etc. Offer assistance with our weekly Brown Bag distribution.

  • This position will accommodate guests who have special needs (i.e., mental illness, physical disability, hygiene issues, etc). Connects guests with other SAF services including Free Clothing Program, Social Work Center, Technology Lab, Chaplain Services, Clinic, etc. This may include physically walking guests to other programs, and also contacting and following through with other programs, etc.

  • As part of the dining room staff you will assist with special projects and administrative tasks as needed. Help with coordination of holiday volunteers and holiday projects. Participate with the training, orientation, supervision, and evaluation of volunteers and interns assigned to guest services. Provide support with the decorating of the Dining Room for special meals. Assists and works with all members of the Dining Room in responding to the responsibilities and needs of the program- free dining room serving 2,600 meals daily to homeless and low-income individuals and families.

MINIMUM QUALIFICATIONS


  • Two years’ experience in client services, social work or customer service.

  • Must have excellent skills working with homeless, low-income, and mentally disabled persons.Ability to work with a diverse client population.

  • Excellent interpersonal, listening, oral and written communication. Possess conflict de-escalation skills.

  • Ability to prioritize work, handle multiple tasks, and exhibit flexibility in work assignments.

  • Spanish/ Cantonese/ Mandarin speaking desired.

  • Ability to be polite, tactful, and firm with the public.Ability to set limits and to handle emergency and pressure situations.

  • Good organizational skills and detail oriented.Ability to maintain accurate paperwork and complete appropriate follow-through. Administrative skills required to complete projects.

  • Excellent work habits: punctual, reliable, cooperative, and team-oriented.Ability to work with minimal supervision.

  • Commitment to St. Anthony Foundation Statement of Values and a desire to work for a social service agency serving the poor.


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Cowgirl Creamery at the Ferry Building is hiring Cheesemongers for our cheese shop! We are looking for passionate, friendly individuals to join our amazing team and who want to sell cheese!

Our Ferry Building Shop showcases artisan cheese and specialty products from all over California, America and Europe. It’s a high volume retail store, located at the epicenter of all things local and delicious. Our mission is to educate guests about the world of cheese and to share the stories of all the amazing cheesemakers we represent.

What You'll Do: 


  • Cowgirl Cheesemongers sell quality cheese while providing a memorable experience, and delivering the highest standard of customer service. 

  • Additional job duties include cutting & wrapping cheese, maintaining cheese displays, and assisting with opening/closing.

What We're Looking For:


  • Our ideal candidate has a great attitude, values being part of a team, and enjoys working in fast paced environments.


  • Weekend schedule availability is a must; immediate availability is a plus!

  • This is a fantastic opportunity anyone interested in the cheese industry, regardless of experience - we are eager to train new Cheesemongers in the craft, and welcome seasoned professionals who wish to mentor others. FOH or BOH experience also a plus!

 Perks & Pay:


  • Hourly rate DOE + tips

  • Cowgirl Creamery offers health and dental insurance, 401K, paid time off, and a 25% discount!

  • Small but mighty perks like swag to keep you warm, coffee & treats to keep you going, birthday gifts, and endless Cowgirl cheer!

Ready to saddle up?! Please respond with a current resume.

We look forward to hearing from you!

We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

 


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  General Position Description

The Alliance Specialist provides direct services to child care center clients implementing the project’s vision, goals, and values on a day to day basis.  

This Position Reports to the Alliance Director

Key Responsibilities


  • Maintain high level of  expertise in need and eligibility criteria, admission priorities, and  requirements of the California Department of Education (CDE) Title V Regulations.

  • Keep up-to-date with any changes to CDE Regulations and Management Bulletins.

  • Communicate with  child care center clients and third parties as necessary to obtain and  verify relevant data to determine family need and eligibility for services  prior to enrollment.

  • Perform ongoing need and  eligibility certifications, updates and re-certifications for CDE  subsidized families per regulations.

  • Monitor and resolve issues with Alternative Payment Provider family certificate expirations/extensions on an ongoing basis.

  • Follow up on outstanding  issues until a resolution is reached.

  • Ensure timely transfers of verified family file information to agencies.

  • Closely communicate with participating child care agencies regarding existing or forecasted vacancies.

  • Assists with maintenance of data management and reporting processes and procedures.

  • Perform data entry, data  management, and reporting for a range of early childhood programs utilized  by child care center clients including but not limited to Preschool for All, OECE Early Learning Scholarships, Alternative Payment Providers, and  California Department of Education. 

  • Maintain confidentiality of agency, clients, and family information.

  • Ensure consistent and timely submission of reports.

  • Provide prompt support to client agencies including local travel to sites when necessary. 

  • Attend and proactively participate in all meetings relevant to service delivery      and staff professional development.

  • Stay current in developments and trends in the early education sector and issues relevant to the  mission and make recommendations as appropriate.

  • Entry level accounting data entry as needed.

  • Other projects and/or tasks as assigned by the Alliance Director

Knowledge, Skills, and Experience Required


  • Dedication and commitment to the organization’s mission and values. 

  • Bachelor’s degree, or combination of experience and education that would provide the required knowledge and skills.

  • At least six (6) months experience with early care and education data management preferred and/or strong interest and aptitude for data management, and interest and passion for  early childhood business services.

  • Bilingual English/Spanish or English/Chinese with strong verbal and written communication skills in English and Spanish/Chinese.

  • Excellent organizational, interpersonal, data management and technology skills including proficiency in Microsoft Office, especially Excel.

  • Bookkeeping and/or Quickbooks  experience a plus.

  • Ability to operate with minimal supervision, with initiative and discretion.

  • Ability to prioritize tasks based on current timelines and manage competing priorities.

Physical Requirements

While performing the responsibilities of the job, the employee frequently sits for extended periods of time, and occasionally stands, walks, talks/listens, stoops, kneels, crouches or crawls, and reaches with hands and arms.  The employee occasionally lifts up to 20 lbs.  Close and distance vision and manual dexterity to use a telephone and computer are required. 

Employment Details

Full time, exempt position for non-profit organization.

May require a flexible schedule with occasional evening hours. Primary work location: San Francisco 94133 

Salary and Benefits

Commensurate with experience Health, Dental, Vision, Life Insurance, Retirement Plan, Commuter Transit 12 paid vacation days and 12 paid sick days 

 

San Francisco Early Learning Alliance is an Equal Opportunity Employer


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Mike's Paddle is the leading Stand Up Paddle Board Shop and School in the Bay Area! Join our team of outdoor and retail professionals to provide excellent services to paddlers. We provide lessons, rentals, classes, tours, and retail for the general public. Our offerings has a very wide span: beginner classe, summer camps, surf lessons, international trips. Our retail shop has top of the line boards and accessories in the industry with all top brands in the shop as well as demos. We are looking for an assistant retail store manager to work in a very dynamic and fun environment.

Website: http://www.mikespaddle.com

Yelp Reviews: https://www.yelp.com/biz/mikes-paddle-alameda

Duties and responsibilities include but no limited to:

-Customer Service: Answer phones, email and social media inquiries; assist customers with online and in person transactions; assist customers with board rentals as well as launching and docking boards.

-Retail: Merchandising; store front decorations; help with receiving and stocking; retail sales of boards, paddles and accessories; help with big retail sales events.

-Managing: one other retail sales assistant and dock assistants; interacting with SUP and SUP yoga instructors.

-Social Media: daily instagram posts of shop, paddling or environment.

Job Requirements:

-Retail management experience 1 year or more

-Knowledge of customer and market dynamics and requirements

-Solid communication and interpersonal skills

-Ability to read, write and effectively communicate with customers, peers and management

-Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business

-Ability to work as part of a team and take initiative independent of direct supervision

-Physical demands: This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching and climbing ladders. Must be able to lift 40 Ibs.

-Enthusiastic, friendly and energetic with a genuine desire to provide outstanding service

-High school diploma or equivalent; college degree preferred

Preferred Qualifications:


  • Retail Sales experience

  • Knowledge of outdoor industry and products, specially paddling

References:


  • 3 previous references required

Job Type: Full-time


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Namaste Yoga & Wellness is a local, independent, woman-owned business, serving the East Bay since 2003. Our two Oakland locations provide over 130 yoga classes per week, and we offer workshops and continuing ed programming. Our retail boutiques extend the experience with eco-friendly yoga wear and sacred objects of beauty. 

Namaste is an equal opportunity employer and strives to manifest a creative, compassionate and joyful environment for our employees. 

SALES & CUSTOMER SERVICE REPRESENTATIVE

Namaste Front Desk Coordinators are the heartbeat of our studios, building and maintaining the community through exceptional customer service, creating a welcoming environment and facilitating studio operations and sales. The FD Coordinator serves as a guide to our members and guests, setting the tone for their experience and navigating them through our services. Coordinators embody the Namaste mission and culture with strong interpersonal communication skills, extensive knowledge of our services and enthusiasm for maintaining the presentation of our facility.Namaste is looking for a dedicated, service-minded individual who is passionate about sharing the benefits of yoga and wellness with others. The right candidate will thrive in a fast paced environment and be able to multitask and handle a variety of responsibilities and situations concurrently.

Reports to: Operations Manager.

Hours: Full and Part Time available, evening and weekend availability required.

Salary: $15-$18/hr, DOE

CORE RESPONSIBILITIES


  • Directs a smooth and efficient flow at the front desk during busy check-ins.

  • Actively promotes and sells memberships, workshops, trainings and retail offerings.

  • Educates guests about the details of our offerings and products.

  • Works with MindBody Online for all bookings and transactions, with a high degree of accuracy.

  • Compassionately holds boundaries and enforces Namaste policies.

  • Executes daily maintenance tasks, upholding a clean, safe, organized and aesthetically pleasing studio and retail space.

  • Supports management and leadership teams by communicating and providing feedback regarding the needs of the space.

REQUIREMENTS


  • Minimum 1 year commitment.

  • Strong sales and customer service skills.

  • Ability to problem solve and take initiative.

  • Strong organizational skills, ability to prioritize.

  • Willing to work in varying shifts and extended store hours.

  • Works effectively within a team as well as independently.

  • Familiar with Namaste studios and key offerings.

  • Strong computer skills; previous experience with MindBody Online a plus.

  • Knowledge of yoga and wellness industry.


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Job Title: Customer Service Sales Associate

Reports to: Aaron Jones, founder

Effective Date: ASAP

Part Time, hourly rate of 20+ per hour with option to move to full time or salary increase quickly

We are a small, family run business that makes the world’s first line of heated outdoor furniture! Our shop is located in the Bayview district of San Francisco and this is where we make the majority of our furniture, meet with clients and come to work every day. (We are conveniently located across the street from BevMo and a recycling center!) This job focuses on client services and sales.  You are the person who gives our clients their first impression of Galanter & Jones. You are warm, helpful, quick to respond, friendly, persistent without being pushy. You make people feel at home, you anticipate their questions and needs. You are organized and efficient.  Since we are a small start up we have all worn every hat in this operation! We know how to roll up our sleeves and get the job done and we’re looking for someone who understands what it takes to keep a small business rolling. (Flexibility, willingness to jump in and a can do attitude are helpful) This is an integral position and a great opportunity to grow with the company.  

 

Responsibilities Client interface – communication with clients regarding everything from sales to delivery timelines, etc. This is a high touch area and requires good communication skills! When you are in the office, you will be the one to greet and entertain the clients. You make sure the reception area is clean and presentable for clients. You are the one answering questions that come in via and are the voice behind our web based chat. You follow up, then follow up some more and then after that, you keep following up. Sales -  sending out invoices, processing POs, answering endless questions, being VERY well versed in our product, working with Operations to answer questions and get clients what they need asap. When clients want to come by and see our furniture, they meet with you. If a client needs a delivery estimate, you get one!

Outreach - If someone comes to you with a lead, you reach out and introduce them to Galanter & Jones.

Support - Work closely with operations and marketing. 

• Some evenings, weekends and travel required 

Qualifications This position is best suited for an anticipatory, efficient, organized multi tasker who enjoys people.This job requires interaction with high touch clients. A sense of humor is required.  

You got to have hustle. You will be expected to work hard.  Excellent written and verbal communication skills a must.  We use HubSpot, Quickbooks, Dropbox, Slack and Google. 

A little background about our company: Galanter & Jones is a design + fabrication studio in San Francisco  by brother / sister duo Aaron and Miranda Jones. Founded in 2012, we debuted with a line of heated outdoor seating. Smooth and warm like a rock set out in the sun, our pieces are comfortable, durable and beautiful. Many have said that they are as relaxing as being in a hot tub without having to get wet. They completely change the way people can experience the outdoors while simultaneously offering an elegant solution to traditional outdoor heating methods.   We have been featured in a variety of publications including Elle Decor, House Beautiful and Dwell, and earned "Best Outdoor Furniture" at Dwell on Design 2015. Our clients include interior designers, landscape architects and a portfolio of residential, hospitality, and commercial spaces.    


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Job opening for full-time (40 hours per week) Customer Service Representative. Do you enjoy helping people? Are you a good listener? How are your computer skills? We are looking for someone with a good attitude, attendance and work ethic. Experience in an Auto Body Repair environment is helpful but not a requirement. 

 Our CSRs are responsible for the "customer connection" on phones and in person and must be polite, professional, helpful and hospitable. They also will learn to use our management software and enter invoices. Sometimes it may be necessary to drive a customer somewhere for vehicle drop off and pickup.

Shops are open Monday through Friday, 7:30 a.m. - 5 p.m.

 We are a family-owned and operated corporation now doing business as Fix Auto. We offer competitive wages and excellent benefits:

· Health insurance (which includes prescription discounts) premiums paid 100% for employees after 60-day waiting period.  Dental and vision care available for a fee

· Commuter benefits and, if needed, 50% paid parking where lots are available nearby

· Cafeteria plan -- includes flexible medical spending and/or dependent care up to maximum as allowed by the IRS

· Paid Time Off (includes sick pay, personal and vacation--begin earning on day one of employment) as well as paid Holidays 

· after a year of employment: 401k retirement plan 

· There is great opportunity for growth and advancement; we will send you to any ICAR classes needed

Provable authorization to work in the U.S. including  current CA Driver's License with clean driving record is required. We background and drug screen upon job offer and acceptance.

Great opportunity for growth and advancement! Our CSRs often learn to estimate or help in the shop production area. 

Applications submitted through our website at www.lofrano.com (click on Employment and Customer Service Representative) will be viewed or you fax resume to 415 865-8421.  Any privacy information entered on application cannot be viewed by employer until such time as a job offer has been made and accepted. 


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WHO SHOULD APPLY? A message from our care team leader:

“We have a rockstar CCS team, and we are looking for the right person to help it grow! People who are true helpers, collaborative, and accountable will excel in this job. If you are coachable, then you are coming to the right place because your team is here to build on your strengths to help you achieve your goals.

We believe in the power of feedback; not only will we help you improve, but we will also be open to your contributions and ideas. We stay focused when it is needed, and we also know how to have fun at work and outside of the office. We are passionate about the growth of our customers, our teammates and our company.

If you find this compelling, then introduce yourself and put your best foot forward. If you don’t, then click the back button and choose a different adventure. Either way, may the Force be with you as you continue on your journey!” - Amber Costello, Manager of Customer Care

WHAT IS BROADLY? Our product enables local businesses to deliver a five-star customer experience. People have a better experience when the business is responsive, engaged, and customer-centric. By helping local businesses serve their customers better, we also help them thrive.

Our culture is diverse and inclusive and what we all have in common is that we find purpose in our work, we know our work has meaning, and we strive to learn from one another as we build Broadly together!

WHAT'S THE JOB REALLY?When customers contact Broadly for assistance, our Customer Care Specialists act as “first responders” to solve the problem if possible or escalate to another team if needed. We provide world-class customer support via phone, email and chat.

We wear multiple hats and have to switch gears often. Our future teammate will need to be able to multi-task, prioritize and adapt.

Our goal is to get customers the help that they need as quickly and efficiently as possible- our customers are running small businesses and their time is very valuable. We want to make sure they get the answers they need with ease.

Beyond providing customer support, we also advocate for our customers by providing feedback to the company about their experiences. We often have the opportunity to work on company initiatives that help improve the product and our services.

HOW DO I APPLY? Please send us your resume and a cover letter.

In your cover letter give us a better idea of who you are and why you are applying to Broadly. Need some ideas? Let us know what motivates you, how you can see your past experiences helping you succeed at the role, what your goals are and how Broadly can help you achieve them, etc.

We will consider your resume and cover letter to be an example of the BEST possible work that you can do. Please proof-read it for clear communication, proper grammar and correct formatting to make sure that you are showing us what you’ve got!

We are diligent when it comes to finding the right teammates, so our interview process is a little different! You’ll have an opportunity to meet with several people on the team and check out our office in Fells Point before final decisions are made. You can expect to hear back from us quickly if we want to move forward, so keep an eye out for messages from us!

Thank you,

The Broadly Recruiting Team

Role details:


  • Provide phone, email and/or chat support

  • Manage and prioritize our inbound support channels with speed and accuracy

  • Troubleshoot and resolve account, product, billing and technical issues

  • Drive product adoption, success and happiness with every interaction

  • Be the voice of the customer and collect feedback for product improvement

  • Improve small business' online business listings, social media pages and websites

  • Collaborate cross-functionally with other teams to improve overall customer experience

  • Brainstorm and develop process improvements to build value for Broadly

  • Assist with various internal Broadly projects (depending on skill-set) you Swiss Army knife, you!

Ought to have:


  • Strong ability to communicate with confidence, integrity and compassion over phone and email

  • Strong attention to detail and ability to multi-task and manage time

  • Ability to remain professional and composed during advanced customer situations

  • Experience with Microsoft Office (Word, Excel) and/or Google Suite

  • Experience with handling inbound calls

  • 1-2 years of related experience

  • A strong sense of humor

Lovely to have:


  • Associate's or Bachelor's degree (or in pursuit of)

  • Bilingual a huge plus as we build a diverse employee & client population.

  • Basic HTML/CSS

  • Prior startup experience

  • Experience with Salesforce and Mac OS

  • Project management skills

  • A known allegiance to a Harry Potter house (all houses welcome!)

Benefits:


  • Flexible Time Off: We believe that a balance between work and life is essential to happiness and success, so work hard and take the time you need

  • Health Coverage: We offer competitive coverage plans for medical, dental and vision, because you’re worth it

  • Food: We serve catered lunch every week, host company get-togethers, and stock the office with bountiful snacks

  • Fitness: Gym subsidy, commuter benefit

  • Travel: Ask us about our International Travel Stipend

  • Team Bonding: Team Outings, Weekly meet 'n' greets, Quarterly All Hands and more!

  • Equity: Stock options

  • $22.00/hour, quarterly bonuses, stock options and International Travel Stipend

Broadly is committed to providing and promoting equal opportunity for all employees and applicants. We comply fully with the spirit, as well as the letter, of all applicable local, state, and federal laws and regulations implementing the national objective of equal employment opportunity. Broadly does not discriminate in employment opportunities or practices on the basis of race, color, citizenship status, national origin, ancestry, gender, pregnancy, sexual orientation, gender identity, genetic information, age, religion, creed, physical or mental disability, marital or domestic partner status, veteran status, political or religious affiliations, height, weight, or any other characteristic protected by law.


See full job description

HI, WE’RE BROADLY!

Our product enables local businesses to deliver a five-star customer experience. People have a better experience when the business is responsive, engaged, and customer-centric. By helping local businesses serve their customers better, we also help them thrive.

Our culture is diverse and inclusive and what we all have in common is that we find purpose in our work, we know our work has meaning, and we strive to learn from one another as we build Broadly together!

WHAT'S THE JOB REALLY?

As Vice President of Client Services, you'll be responsible for our customer experience. You'll be leading a team of fifty people in our two offices.

Compensation: $200k+ plus equity and bonus DOE

VP of CS Responsibilities:


  • Create a company-wide culture of Customer Success and align with Executive Team on key business objectives.


  • Define operational metrics and benchmarks to measure customer health (activation, adoption, usage, satisfaction, upsell, retention, etc.).


  • Optimize and manage customer on-boarding, training, implementation, renewals and retention activities and processes for Customer Success, Professional Services, and Customer Care teams.


  • Scale customer success operations by adopting customer success management, predictive analytics, business intelligence, and customer support technologies.


  • Drive new business growth through expansion and up-sell initiatives.


  • Align with Sales and Marketing to develop sales qualification, vertical specialization, customer retention, advocacy programs, and customer communications.


  • Work alongside Product and Operations teams to improve Broadly’s services and product offerings.


  • Create a company-wide customer feedback process to drive cross-department business initiatives. Our company is built on transparency and feedback, after all!


Requirements:


  • 5+ years experience leading customer-facing organizations


  • 5+ years in a management role, leading large teams


  • Strong understanding of SaaS and recurring revenue business model


  • Proven track record of scaling customer success operations


  • Understanding and empathy for local businesses


  • Strong team mentorship and coaching abilities


  • Entrepreneurial mindset with a strong work ethic


  • Excellent interpersonal, verbal, written communication, and presentation skills


Benefits:


  • Flexible Time Off: We believe that balance between work and life is essential to happiness and success, so work hard and take the time you need


  • Health Coverage: We offer competitive coverage plans for medical, dental and vision, because you’re worth it


  • Food: We serve catered lunch every week, host company get-togethers, and stock the office with bountiful snacks


  • Fitness: Gym subsidy, commuter benefit


  • Travel: Ask us about our International Travel Stipend


  • Team Bonding: Team Outings, Regular Meet'n'Greets,, Quarterly All-Hands, Team off sites and more!


  • Equity Package


  • Did you know that many applicants don't read the whole job description? Please tell us the weather where you live when you apply!


Broadly is committed to providing and promoting equal opportunity for all employees and applicants. We comply fully with the spirit, as well as the letter, of all applicable local, state, and federal laws and regulations implementing the national objective of equal employment opportunity. Broadly does not discriminate in employment opportunities or practices on the basis of race, color, citizenship status, national origin, ancestry, gender, pregnancy, sexual orientation, gender identity, genetic information, age, religion, creed, physical or mental disability, marital or domestic partner status, veteran status, political or religious affiliations, height, weight, or any other characteristic protected by law.


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STATUS: Non-exempt

HOURS: 1.0 FTE (Full-time, 40 hours, occasional evenings and weekends)

REPORTS TO: Program Manager

SALARY: Commensurate with experience

BENEFITS: Health, Dental, Vision Insurance, 403(b) Retirement plan, vacation/sick leave, and benefits

DESCRIPTION: Under the direction of the Program Manager, the Client Services Outreach Associate primary role will be outreach, census support, and front desk support

DUTIES AND RESPONSIBILITIES:

Program Support

Outreach to identify and refer potential clients to WVCS for supportive services.

Outreach and educate current and potential partners and other service providers.

Provide support for Census 2020 programs.

Provide basic information and referrals to clients.

Support all Special Programs (Summer Camps, Back to School Program, etc).

Assist with administrative duties and other tasks as assigned.

Customer Service and Administrative Support:

Provide support to Front Desk volunteers

Schedule, set-up and confirm client meetings and appointments.

QUALIFICATIONS:

High School Diploma and some work experience

Good communication, organizational and multitasking skills.

Demonstrated skills in working with people from various backgrounds.

Computer skills including Microsoft Excel, Word or comparable software required.

Bi-lingual (Spanish, Mandarin or Vietnamese) preferred.

Proven attention to detail plus the ability to organize resources, files, and record data.

Able to lift a 30 lb bag.

Must have valid California driver’s license, car, and proof of current automobile insurance.

ABOUT WEST VALLEY COMMUNITY SERVICES

West Valley Community Services is a nonprofit organization that has been providing safety net services to low income and homeless individuals and families in the west valley region of Santa Clara County for more than 40 years. The mission of West Valley Community Services is to unite the community to fight hunger and homelessness. Our work is guided by the vision of a community where every person has food on the table and every person has a roof over their head.

At West Valley Community Services, we value:

-Compassion – We respond to the needs of others with sensitivity and kindness.

-Dignity – We treat everyone with honor and respect.

-Integrity – We operate with honesty and strong moral principles.

-Service – We bring together the community to help others.

-Diversity – We value each individual’s uniqueness.

These values inform the work we do with our clients, our staff, our board members, and the community.

West Valley Community Services offers a range of safety net services to clients, including a food pantry, affordable housing, emergency financial assistance, a mobile food pantry, financial coaching, family support, case management, and referral services. We also partner with county agencies to ensure clients have access to public health and food assistance benefits. Our programs target families with children, at-risk youth, seniors, individuals, and disabled adults who are extremely low-income, living on a fixed-income, homeless or are at risk of becoming homeless.

West Valley Community Services is the only nonprofit agency helping the almost 22,000 men, women, and children living in poverty in the west valley communities of Cupertino, West San Jose, Monte Sereno, Saratoga, Los Gatos and the surrounding mountain regions. We provide the most vital and basic human services to the community’s neediest individuals and families.

Email Cover Letter and Resume to:

WVCS Jobs – HR:  [Please indicate “Client Services Outreach Associate” in the subject line of the email]


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HI, WE’RE BROADLY!

Our product enables local businesses to deliver a five-star customer experience. People have a better experience when the business is responsive, engaged, and customer-centric. By helping local businesses serve their customers better, we also help them thrive.

Our culture is diverse and inclusive and what we all have in common is that we find purpose in our work, we know our work has meaning, and we strive to learn from one another as we build Broadly together!

WHAT'S THE JOB REALLY?

As a Customer Success Manager, you will develop and maintain 300-400 relationships with various small business owners across the nation.

As a Broadly product expert, you will teach business owners how to connect with modern consumers, take control of their online presence, and maximize their search-engine ranking by utilizing our patent-pending technology.

You'll manage the entire customer lifecycle from customer onboarding, training, implementation, support, upsells, renewals and expansion.

In this role, you will be the key point of contact for our customers, helping to maximize the value they receive from our solutions, cultivating successful long-term partnerships.

In addition to your Customer Success peers, you'll collaborate and work closely with your Sales, Marketing, Operations, and Engineering teams to deliver a best-in- class customer experience!

COMPENSATION: $50-55K salary, quarterly bonuses, upselling spiffs, stock options and International Travel Stipend!

To Apply, please submit:

1)Cover letter

2)Either a resume or a robust LinkedIn profile

Many thanks,

The Broadly Recruiting Team

REQUIREMENTS:


  • Covering Pacific Time shift of 8:00am to 5:00pm so 11:00am to 8:00 pm EASTERN TIME

  • 2+ years successful track record in a sales / customer success / account management

  • Experience with a technology or SaaS company

  • Strong ability to communicate with confidence, integrity and compassion via phone, email and occasionally in-person.

  • Strong attention-to- detail, ability to multi-task, and manage time. This is a fast-paced role that requires organization and a self-starter approach.

  • Prior Digital Marketing/SEO, Salesforce, CRM experience

  • Experience working in a start up company is a plus

  • BA/BS Degree, or in pursuit thereof

Lovely to have:


  • Strong proven work ethic

  • Exceptional ability to develop relationships

  • Customer focused and prepared to “go the extra mile”

  • Team-first attitude with the ability to work autonomously

  • Highly organized with a strong attention to detail

  • Flexible and adaptable to a rapidly changing environment, #startuplife

  • Creative and excellent problem solver

  • Dog lover, please see our team roster:)

Benefits:


  • Flexible Time Off: We believe that a balance between work and life is essential to happiness and success, so work hard and take the time you need

  • Health Coverage: We offer competitive coverage plans for medical, dental and vision, because you’re worth it

  • Food: We serve catered lunch every week, gather for company happy hours and stock the office with bountiful snacks

  • Fitness: Gym subsidy, commuter benefit

  • Travel: Ask us about our International Travel Stipend

  • Team Bonding: Weekly Happy Hours, Quarterly All Hands and more!

  • Equity: Yeah, you’ll be a stakeholder, we all are!

  • Compensation: $50-55K salary plus bonus and equity

Broadly is committed to providing and promoting equal opportunity for all employees and applicants. We comply fully with the spirit, as well as the letter, of all applicable local, state, and federal laws and regulations implementing the national objective of equal employment opportunity. Broadly does not discriminate in employment opportunities or practices on the basis of race, color, citizenship status, national origin, ancestry, gender, pregnancy, sexual orientation, gender identity, genetic information, age, religion, creed, physical or mental disability, marital or domestic partner status, veteran status, political or religious affiliations, height, weight, or any other characteristic protected by law.


See full job description

HI, WE’RE BROADLY!

Our product enables local businesses to deliver a five-star customer experience. People have a better experience when the business is responsive, engaged, and customer-centric. By helping local businesses serve their customers better, we also help them thrive!

WHO ARE YOU?

A highly motivated, problem solver with strong Windows operating systems technical skills to join our Integration Support Team!

You possess well-developed technical skills and a strong attention-to-detail. You have a thorough knowledge of Broadly’s product (and services) and be able to describe its functions, features and details to customers. Integration Support Specialists must multi-task across systems and applications, analyze, isolate and resolve a variety of technical integration issues and can comfortably navigate various technical environments (e.g. Windows, Zapier, Postman/cURL, Salesforce, Github).

WHAT’S THE JOB, REALLY?

The Integration Support Specialist provides world-class technical support for Broadly’s small (and medium sized) business customers. This role ensures seamless automated experiences between Broadly and its customers, ensuring connectivity and productivity, delivering optimal value to Broadly’s customers. This role develops, manages, oversees and supports the business system integrations utilized by Broadly and its valued customers.

As Broadly’s Integrations SME (subject-matter expert), the Integration Support Specialist provides cross-functional assistance bridging the gap between Integrations Engineering, Product, Customer Success, Sales and Broadly’s customers. He/she provides Tier-1 and Tier-2 level assistance for all integration related questions and issues.

The Integration Support Specialist’s primary responsibilities are:


  • Providing world-class technical support to assist Broadly’s customers with integrations.

  • Diagnosing, troubleshooting, and resolving integration questions, issues and other requests.

  • Performing advanced business system integrations (Native, 3rd party, Zapier, etc.).

  • Coordinating efforts to research, develop and administer new business system integrations.

  • Work closely with Broadly Integrations Engineering team to develop and test new business system integrations and enhancements

  • Communicate directly with beta customers to gather requirements and test business system integrations

  • Driving product adoption, success, and satisfaction with every email or phone call.

  • Proactively monitor and resolve broken integrations for “at-risk” integrated customers.

  • Notify and train Sales & Success departments on updates related to integrations.

  • Updating internal and external training materials on Integrations.

The minimum, primary skills, qualities, characteristics and experience necessary to meet this position’s outcomes are:


  • Technical - have strong working knowledge of the Windows operating system environment, including Windows registry, Event Scheduler and Event Viewer and the ability to diagnose issues and research and apply solutions. Also must have working knowledge of basic SQL and relational databases

  • Proactive - recognizes & addresses needs before they arise

  • Committed to confidentiality - can be trusted with highly sensitive and confidential information, default conduct exemplifies integrity

  • Attention-to-detail : must be meticulous with data, systems and customer information

  • Vocal : must communicate directly and frequently with affiliated parties

The preferred skills, qualities, characteristics and experience include:


  • Understanding of internet communication concepts such as HTTP/HTTPS, REST, Webhooks and FTP

  • Salesforce

  • Zapier

  • Webhook zap (Setting up, monitoring)

  • Code zap (Javascript/Python)

  • C#

  • Able to read and comprehend code for documentation

  • Able to make minor edits to fix bugs

  • Able to implement new features (nice to have)

  • Javascript

  • Able to read and comprehend code to answer questions about codebase

  • Git/Github

  • Open/Manage tickets

  • Open PRs for edited code

  • Code Reviews for PRs

Benefits:


  • Flexible Time Off: We believe that a balance between work and life is essential to happiness and success, so work hard and take the time you need

  • Health Coverage: We offer competitive coverage plans for medical, dental and vision, because you’re worth it

  • Food: We serve catered lunch every week, gather for company happy hours and stock the office with bountiful snacks

  • Wellness: mental & physical health is a priority

  • Travel: Ask us about our International Travel Stipend!

  • Team Bonding: Regular Meet'n'Greets, All Hands and more!

  • Equity: Yeah, you’ll be a stakeholder, we all are!

  • Compensation: Salary, Bonus and Equity DOE

Broadly is committed to providing and promoting equal opportunity for all employees and applicants. We comply fully with the spirit, as well as the letter, of all applicable local, state, and federal laws and regulations implementing the national objective of equal employment opportunity. Broadly does not discriminate in employment opportunities or practices on the basis of race, color, citizenship status, national origin, ancestry, gender, pregnancy, sexual orientation, gender identity, genetic information, age, religion, creed, physical or mental disability, marital or domestic partner status, veteran status, political or religious affiliations, height, weight, or any other characteristic protected by law. We value diversity and encourage all qualified candidates to apply.


See full job description

HI, WE’RE BROADLY!

Our product enables local businesses to deliver a five-star customer experience. People have a better experience when the business is responsive, engaged, and customer-centric. By helping local businesses serve their customers better, we also help them thrive.

Our culture is diverse and inclusive and what we all have in common is that we find purpose in our work, we know our work has meaning, and we strive to learn from one another as we build Broadly together!

WHAT’S THE JOB, REALLY?

As a member of the Operations team, the Business Systems Analyst (BSA) will partner closely with Client Services to help identify and implement solutions, systems, and tools needed to provide Broadly customers with a world-class experience!

As our company grows and scales, the BSA will be instrumental in driving operational efficiencies that will allow Client Services to meet and exceed its objective of serving local businesses and their customers.

The BSA will report to the Manager of Business Applications working with Salesforce, its 3rd party integrated applications and the Broadly platform. This role will improve business processes for the various departments of the company but primarily collaborate with the Client Services team to build technical solutions to solve their business needs.

The BSA’s primary responsibilities are:


  • Salesforce administrations, configurations, reporting and dashboards, business process and general maintenance.

  • Optimize and troubleshoot Salesforce and its integrated 3rd party business applications.

  • Collaborate in Apex development, visualforce pages, processes builder and flow.

  • Implement Client Service software to build out effective and efficient business processes for the Client Service teams.

  • Interact daily with business groups to understand business processes and requirements for any needs or problems and proactively work to find solutions.

  • Create and document functional requirements for business needs, technical specs for solution design, and sign-off for delivery.

  • Clearly communicate with internal team, customers, and stakeholders with any projects, statuses, issues, and solutions.

The minimum, primary skills, qualities, characteristics and experience necessary to meet this position’s outcomes are:


  • 3-5 years of Salesforce experience.

  • Bachelor’s degree in Computer Science, Engineering, Business or a closely related field, or equivalent experience required.

  • Excellent analytical and problem-solving skills.

  • Strong understanding of business practices and processes.

  • Ability to understand business requirements and convert them into solution designs that fit within the business and technological constraints.

  • Background working in an Agile methodology for development and delivery.

  • Knowledge of end-to-end testing: unit testing, UAT, QA testing, and smoke testing.

  • Adaptable in an always changing and start-up environment! #startuplife!

Benefits:


  • Flexible Time Off: We believe that a balance between work and life is essential to happiness and success so, work hard and take the time you need.

  • Health Coverage: we offer competitive plans for medical, dental and vision, because you’re worth it.

  • Food: We serve catered lunch every week, host company get-togethers and stock the office with bountiful snacks

  • Fitness: Gym subsidy

  • Travel: Ask us about our International Travel Stipend

  • Team Bonding: Team Outings, Regular Meet'n'Greets, Quarterly All Hands and more!

  • Equity: Yeah, you’ll be a stakeholder, we all are!

  • Salary $70k - $90K depending on experience

Broadly is committed to providing and promoting equal opportunity for all employees and applicants. We comply fully with the spirit, as well as the letter, of all applicable local, state, and federal laws and regulations implementing the national objective of equal employment opportunity. Broadly does not discriminate in employment opportunities or practices on the basis of race, color, citizenship status, national origin, ancestry, gender, pregnancy, sexual orientation, gender identity, genetic information, age, religion, creed, physical or mental disability, marital or domestic partner status, veteran status, political or religious affiliations, height, weight, or any other characteristic protected by law. We value diversity and encourage you to apply.


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Hello Future Blue-Liners!! 

We are an award-winning, full service with a full bar restaurant. We are  searching for enthusiastic people who have a passion for great food and a dedication to delivering excellent service. 

We are currently looking for motivated and experienced ALL POSITIONS to join any of our 7 locations in the bay area. If you are looking for a company where you can learn, grow as a person or into management, this is the opportunity and place for you! 

For further information, please visit www.bluelinepizza.com

About Blue Line: Sister brand to SF's famed Little Star Pizza, Blue Line Pizza is located in Burlingame, San Carlos, Daly City, Mtn View, Campbell, Los Gatos and Danville. Like Little Star, Blue Line Pizza is a full-service restaurant that features award-winning Chicago deep-dish and New York thin crust style pizzas, signature cocktails and regional beers and wines. When this legendary menu is combined with its urban hip environment, it's easy to see why Blue Line Pizza has been named one of the top pizza concepts in the Bay Area.   


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HI, WE’RE BROADLY!

Our product enables local businesses to deliver a five-star customer experience. People have a better experience when the business is responsive, engaged, and customer-centric. By helping local businesses serve their customers better, we also help them thrive.

Our culture is diverse and inclusive and what we all have in common is that we find purpose in our work, we know our work has meaning, and we strive to learn from one another as we build Broadly together!

WHAT'S THE JOB REALLY?

As a member of the Operations team, the Desktop Support Technician reviews, analyzes, evaluates, optimizes, and proactively responds to the technical systems and tools to assist the growing needs of the company.

WHO ARE YOU?

 


  • You have:

  • 3-5 years of IT and Desktop Support experience

  • Vendor analysis

  • Equipment procurement

  • Understand business practices and processes.

  • Excellent analytical and problem-solving skills.

  • Mac OS, Windows is helpful

  • Ability to demonstrate good judgment and approach in delivering solutions according to architectural, business, and technological constraints.

  • Knowledge of end-to-end testing: unit testing, user acceptance testing, quality assurance testing, and smoke testing.

  • Adaptable in an always changing and exciting start-up environment!!!!!

Desktop Support Analyst's primary responsibilities:


  • Morning shift from 8:00 am to 5 pm Pacific time, Monday through Friday.

  • Network support and troubleshooting for both wireless and wired configurations, cabling, and telephone.

  • Inventory management, security, and maintenance of IT equipment, hardware, software and laptops.

  • Frontline technical support for business process issues within Salesforce and its connected apps (Talkdesk, SalesLoft, etc).

  • Managing the Broadly Help Desk to be a first point of contact for any technical support for the Oakland office.

  • Standard desktop, workstation & laptop hardware and software troubleshooting.

  • Additional responsibilities include onboarding and offboarding employees and administration of Google, Talkdesk, Salesforce, Microsoft, etc.

  • Proactively find and solve IT and Business Application problems in a growing company with multiple office locations.

  • Audio/Video set-up and configurations for all conference rooms and company meetings.

  • Monitor incidents and service requests to ensure SLAs are met and work with analysts or other team members towards successful on-time resolution.

  • Develop and comply with core IT processes, including change control, change management, policy development & enforcement, systems design review, systems troubleshooting and documentation.

  • Special projects / duties as needed for any and all of two California offices.

Benefits:


  • Flexible Time Off: We believe that a balance between work and life is essential to happiness and success, so work hard and take the time you need

  • Health Coverage: We offer competitive coverage plans for medical, dental and vision, because you’re worth it

  • Food: We serve catered lunch every week, gather for company happy hours and stock the office with bountiful snacks

  • Fitness: Gym subsidy, commuter benefit

  • Travel: Ask us about our International Travel Stipend

  • Team Bonding: Weekly Happy Hours, Quarterly All Hands and more!

  • Equity: Yeah, you’ll be a stakeholder, we all are!

  • Compensation: Salary range $55-70K/year Depends On Experience

Broadly is committed to providing and promoting equal opportunity for all employees and applicants. We comply fully with the spirit, as well as the letter, of all applicable local, state, and federal laws and regulations implementing the national objective of equal employment opportunity. Broadly does not discriminate in employment opportunities or practices on the basis of race, color, citizenship status, national origin, ancestry, gender, pregnancy, sexual orientation, gender identity, genetic information, age, religion, creed, physical or mental disability, marital or domestic partner status, veteran status, political or religious affiliations, height, weight, or any other characteristic protected by law. We value diversity and encourage all qualified candidates to apply.


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Company Description

Damco Solutions is a leading IT services, consulting and outsourcing company delivering exceptional business solutions and customer value to its customers worldwide.

Damco offers end-to-end innovative and leading edge solutions to help corporations leverage technologies, outperform their competition and acquire sustainable growth. We have proven capabilities in new and emerging technologies and extensive experience across a broad range of industries and domains which enable us to deliver world-class, secure, scalable and reliable business systems.
Damco has achieved many distinctions and milestones of outstanding success during the course of its evolutionary journey.

Job Description

Title: SAP Service Management/Customer Service Consultant

Location: Cupertino, CA

Duration: 6 to 12 months

Interview: Phone and Skype

Job description:-

• SAP Service Management(SM)/Customer Service(CS)

• Advanced knowledge on - Notification, Service orders, Warranty and billing

• Expert knowledge on Contracts -Value/Quantity/Service

• Hands on experience DIP profiles and Resource related billing.

• Knowledge on Idocs.

• Education/ Certifications (Required) : BE, MBA

• Individual handling of requirements

• Must be deliver the object with help of technical team with minimum support

• Good Communication/Interaction skills

• Total 6-8 years' experience with minimum 4-5 years of experience in Service Management(SM)/Customer Service(CS)

• Advanced knowledge on - Notification, Service orders, Warranty and billing.

• Expert knowledge on Contracts -Value/Quantity/Service.

• Worked on revenue recognition.

• Hands on experience DIP profiles and Resource related billing.

• Repair order process.

• Customer service master data - Equipment master, warranty master, functional location, counters etc.

• Knowledge on Idocs - setup of partner profile, creating segments, testing idocs.

• Worked on Interfaces with both SAP and no SAP systems.

• Ability to read and debug ABAP codes.

• Excellent written and verbal communication skills.

• Ability to work independently with minimal supervision and work on multiple projects simultaneously

• Strong in-depth experience IN Logistics Execution, EDI/Idoc Integration, Warehouse Management / Shipping and system integration areas.

• Able to analyze business requirements, providing conceptual and detail design to meet business needs, performing necessary SAP configurations, writing detail specifications for development of ABAP custom programs, testing and implementing the automated solution.

• Worked on Interfaces with both SAP and no SAP systems.

• Ability to read ABAP codes.

• Must have excellent verbal and written communication skills, Analytical and Communication skills

Thanks & Regards,
Sai D
+1 631-759-8044 EXT 311 (O)
+1 347-826-3427 (F)
E: sai.d(at)testingxperts.com

Additional Information

All your information will be kept confidential according to EEO guidelines.


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Job Description


We are a dynamic group of young business professionals! We operate the same way athletes do on a competitive sports team--our core values being leadership, integrity, teamwork, and accountability.


As a business, we highlight customer focus.

Our team is trained daily on customer service techniques and retention. Building a strong rapport with the customers in our territories is the very thing that makes our company and our clients achieve success.



Responsibilities:



  • Receives and Processes customer purchase orders

  • Enters orders received via telephone or on a provided tablet

  • Enters electronic, paper and manual orders online

  • Verifies & Confirms customer orders and delivery expectations.

  • Quotes prices according to uniform pricing strategy and current market pricing.

  • Tracks order exceptions and maintains as needed.

  • Sales with Preferred Customers

  • Direct Customer Service with new and current customers




Teamwork: collaborates with team members



  • Seeks good communication and cooperation within our organization

  • Coordinates all routine aspects of customer orders, requests, and inquiries

  • Identifies and uses internal resources as needed to complete tasks

  • Supports team goals

  • Is receptive/flexible/adaptable to change

  • Understands, generally, about competitors and their services


Requirements:



  • Customer service, customer solutions and/or sales experience.

  • Leadership role without formal authority

  • Effective decision making

  • Displays effective interpersonal & communication skills (internal/external)

  • Delivers timely and accurate information to customers & internal business partners both verbally and in writing.

  • Achieves mutual understanding by summarizing & reviewing agreements

  • Actively listens.

  • Demonstrates understanding of our clients products and services

  • Recognizes and responds to new/additional opportunities at existing customers



Education/Training:



  • Bachelor’s degree preferred

  • Customer Service experience preferred


 


 


***This role is set to start within the next two weeks, therefore local candidates are preferred who can begin the interview process as soon as possible***


Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.



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Job Description


Motivated, independent, extroverted, problem solver individual interested in partnering with growing company voted Top 3 best companies in the tree care industry in the bay area.


Great customer service skills, crm, g drive, receiving calls, setting out appointments, scheduling and ceo / arborist support. Ideal candidate wanting to improve relationship for existing and new customers.


Light office duties.


Right candidate to start part time position with carreer growth opportunity to a full time position based on performance and goal achievements.



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Do you have an interest in the auto business or financial services? Are you looking to join an organization where your skills are utilized to the fullest and your interests are developed? Automotive Finance Corporation (AFC) is a premier capital funding source for the used car industry. Founded in 1987, AFC's commitment to the success of our customers, our employees, and our company has made us one of the largest independent providers of dealer floorplan financing in North America.

We take pride in catering to the career goals of our employees and are looking for a skilled Customer Service Specialist to join our team.

A Day in the Life:


  • Respond to dealer inquiries regarding AFC's products and services.

  • Provide dealers with titles upon payoff.

  • Collect payments.

  • Seamlessly, utilize various systems to track dealer accounts and sales opportunities.

  • Foster long-term relationships with dealers and auction partners.



Educational Requirements and Qualifications:

  • Prior Collections experienced strongly preferred

  • Some post high school course work in related field is preferred.

  • Prior work experience in financial services industry is preferred.

  • Familiarity with concepts, procedures and processes typically used in automotive and financial services industries.

  • Preparation or review of documents and reports using Microsoft Office based products, Customer Relationship Management (CRM) tools and internal work queues are major components of the position.

  • Solid organizational, and communication skills.

  • Knowledge of successful customer service principles and practices.

  • Motor vehicle operator (required); notary (desired).



KAR is an equal opportunity employer. KAR is a drug-free workplace.

#CB

Benefits: Be healthy, be prepared, save for tomorrow. Take a closer look at our benefits here .

Automotive Finance Corporation (a subsidiary of KAR Auction Services) drives talent to opportunity. We have the best in the business and are relentlessly focused on the growth of our people. We move quickly, have an unwavering commitment to our customers and communities and have fun while we are at it. Up for the challenge? Put yourself in the driver seat and enjoy the ride.

Company: Automotive Finance Corporation


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Job Description


Customer Service, Sales & Management Openings



  • Do you enjoy being out and about vs. in a cubical?

  • Do you have Great People Skills and want an EXCITING NEW CAREER?

  • Are you tired of talking on the phone and never meeting your customers and clients?

  • Do Quality Control and Scripts stunt your ability to use your personality?

  • Are you seeking rapid advancement?


 


We need enthusiastic, goal-oriented individuals, who want to succeed in a competitive high energy environment!


Legion is one of the premier promotional sales and marketing firms in the area. We specialize in gaining a fast, measurable advantage for our clients. Our clients are looking for "an edge" in advertising. We've developed a powerful, word-of-mouth method to our promotions that adds more of a personality for our clients' brand and services. This enables us to educate them on any changes in our client’s industry, promote various services, and personally thank customers for their business.


 


Positions vary by department but some opportunities may include exposure to the following fields:



  • Marketing and Advertising

  • Promotional Sales

  • Campaign Management

  • Team Management

  • Personnel / Interviewing

  • Face to Face Customer Service

  • Development of Marketing Plans


 


Legion Offers:



  • Fun and positive work environment

  • Opportunity for management

  • Optional travel

  • Unlimited opportunities


 


Legion will provide individuals with excellent leadership, guidance, a competitive merit-based compensation, and a challenging career path. This is an entry-level position so college graduates or people looking to get their foot in the door are encouraged to apply.


 


Candidates must represent the following:



  • Excellent communication skills

  • Leadership experience

  • Ability to work in a high energy environment

  • Ambition, strong work ethic, and open to new ideas

  • Be a self-starter with problem solving skills

  • Be a career oriented individual

  • Must be available to start within two weeks


 


 


"Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records."


Company Description

Legion combines proven strategy with professional implementation with unique platforms for advertising to ensure our clients brands gain traction. Our outreach programs allow us to focus on precision and strive for perfection to ensure strong market growth. Our client representatives' goals are to build resilient relationships between clients and potential consumers, with a high return of investment.


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Job Description


Do you enjoy networking and building lasting relationships? Are you looking for an opportunity that will help others obtain their goals?


The Public Relations and Customer Service Assistant is responsible for executing all elements of a proactive local marketing strategy by engaging existing and potential customers for our clients through innovative marketing techniques. This position is accountable for attaining performance goals associated with driving sales growth through building relationships and providing excellent customer service.


 


Responsibilities: (Entry Level)



  • Work with manager to create innovative marketing strategies to build a customer base and grow revenue in assigned territory.

  • Execute local marketing initiatives by representing clients in target markets or through lead reports generated by the client to identify new opportunities and service existing revenue-generating programs

  • Network and develop professional relationships.

  • Engage the public through promotional advertising activities with Marketing Team

  • Communicate and report activity to Regional Manager


 


Potential Additional Responsibilities: (Management Training)



  • Hire, train, and provide continuous communication and support to new team members and interns

  • Identify and attend strategic opportunities with clients

  • Establish, build, maintain and strengthen new and existing relationships with retail vendors and regional client managers


 


Requirements:



  • Bachelor's degree required, preferably in business, marketing, communications or related discipline.

  • Experience in marketing, sales, or direct customer service

  • Excellent verbal and written communication and interpersonal skills required.

  • A self-starter, able to work well in a team-based environment under limited supervision.

  • Should be a self-proclaimed "people person" who enjoys being out of the office, meeting new people, and not doing the same thing every day.


 


 


 


"Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records."


Company Description

Legion combines proven strategy with professional implementation with unique platforms for advertising to ensure our clients brands gain traction. Our outreach programs allow us to focus on precision and strive for perfection to ensure strong market growth. Our client representatives' goals are to build resilient relationships between clients and potential consumers, with a high return of investment.


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Job Description


AIL has an immediate full time CSR position in San Jose, CA for driven and energetic personalities willing to learn. They are responsible for ensuring a high level of service and satisfaction while matching client needs to products and services.

Company Accolades:
- Voted Top Workplace 2017,2018,2019
- Voted Top Culture by Entrepreneur Magazine
- Forbes Top 25 Happiest Companies To Work For
- Fortune 500 Company

Daily tasks include:
- Inbound/outbound calls.
- Scheduling new appointments.
- Client policy reviews.
- Data entry.
- Servicing requested benefits.


Company Overview:


For over 68+ years our company has been protecting and serving those who protect and serve us. We service working class families and have had consistent growth each and every year. You will experience a fast-paced work environment and the ability to grow personally and professionally. With leadership opportunities available your growth potential will never be capped.

We are looking to hire due to our expansion throughout the country. We are looking for candidates that are motivated and looking to make a difference within our organization. As a Customer Service representative, you are responsible for ensuring a high level of service and satisfaction while matching client needs to products and services.

We foster an environment of teamwork, ownership and involvement to support a healthy and positive workforce. Our goal is to focus on a positive, competitive, and fun work environment. We're only looking for the best candidates with a great attitude, who are passionate about helping others.

Opportunity:
Working with a team of 5-10 Individuals.
Stock Options
Flexible Schedules
Residual Income
Weekly Pay ($70,000 - $88,000 average your first year)
Company Incentive Vacations
Leadership Development/Continuous Education


If you're looking for a CAREER with UNLIMITED growth OPPORTUNITY, and you fit the description, forward your resume right away!


*You must have your own transportation and pass a criminal background check*


We are an equal opportunity employer and agree not to discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, or age.


 


Company Description

Our company has been in business for over 68+ years. We are a 100% Union label company that works with over 30,000 different Unions and make up over 800,000+ members and counting! Our company has over $58.9 billion in force with an A+ Superior Rating by AM Best for its financial strength. Union members request our benefits package because most members realize that the majority of their benefits through their work union, greatly reduce or completely eliminate once they retire or leave their jobs. We provide unions with permanent benefits they can keep throughout their entire lifetime. We work with unions through a local bargaining agreement which makes our jobs simple with available leads. Its not work its purpose! Voted Best Places to work 2017, 2018 and 2019! Named The 24th Happiest Places to Work Forbes Magazine .


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Job Description


Customer Service Representative


Our organization is looking for Customer Service Representatives who are looking for an opportunity to help our members protect their families. We work closely with union members such as; Teachers, Firefighters, and Police Officers for decades as the #1 provider for supplemental benefits. As union workers nationwide know that their benefits through their jobs greatly reduce or completely expire when they leave or retire their jobs. Our focus is to educate the working-class individual that request our benefits through their local Unions, and service them with a clear and conscious explanation on the benefits that they are entitled too, along with the options they qualify to receive. It’s not work, it’s purpose!

As a Customer Service Representative, you will have a direct impact on the lives of America's working-class families.



The right candidate will be placed on a "Management Fast-Track" program on a MISSION to promote to management within 60-90 days. If you possess the passion to help others and want to become a leader, you may be the right fit.

For immediate consideration, please forward your resume. Our Hiring Manager are looking forward to speaking with you!


Company Description

Our company has been in business for over 68+ years. We are a 100% Union label company that works with over 30,000 different Unions and make up over 800,000+ members and counting! Our company has over $58.9 billion in force with an A+ Superior Rating by AM Best for its financial strength. Union members request our benefits package because most members realize that the majority of their benefits through their work union, greatly reduce or completely eliminate once they retire or leave their jobs. We provide unions with permanent benefits they can keep throughout their entire lifetime. We work with unions through a local bargaining agreement which makes our jobs simple with available leads. Its not work its purpose! Voted Best Places to work 2017, 2018 and 2019! Named The 24th Happiest Places to Work Forbes Magazine .


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Job Description


 



  • Establish customer relationships and follow up with customers, as needed.

  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.


Company Description

We are a very busy office and are looking for our next great team member. We are a growing agency with big dreams and lots of potential. Our team works hard to reach our goals together as a team and have fun while we are doing it! Our team is comprised of results-oriented individuals that are serious about their development. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. Come work with an energetic, fun team at Ben Carr - State Farm Agent!

We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.


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Kaman Industrial Technologies has a vacancy for a self-motivated and experienced Inside Industrial Sales (Customer Service Rep) Professional to join our team in San Francisco, California.

Our Customer Service Representatives work in partnership with our outside sales, purchasing team, and suppliers to grow our business with existing customers, develop and gain new customers and meet/exceed our monthly sales goals. Customer Services Representatives are challenged to continuously work to increase customer satisfaction.

Kaman Industrial Technologies, a platform of Kaman Distribution Group, is a leading provider of industrial products and solutions. We are proud to be a one source network for customers in various industries including food and beverage, power generation, and waste management. With over 150 locations across the United States and four million products and services, our people are the foundation of our success. We recognize that the ability to sustain our competitive advantage is by investing in the development of our employees, driving innovation, and providing solutions for a better tomorrow.


  • Generate new and repeat sales by providing products and technical information in a concise and timely manner.


  • Determine customer requirements and expectations in order to suggest specific products and solutions.


  • Suggest alternate products based on cost, availability or specifications.


  • Proactively recommend items needed by customers to increase customer satisfaction and improve transaction profitability.


  • Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction.


  • Increase sales and average order size by means of cross-selling, up-selling, add-on sales, selling KIT shop services and product initiatives.


  • Contact customers following sales to ensure on-going customer satisfaction and to resolve any pending issues or concerns.


  • Remain current on product developments by attending training (company/supplier), reading trade journals, supplier literature etc.


Education and Experience:


  • A minimum of High School Diploma/GED, Associates Degree in Technical discipline preferred.


  • Mechanical and mathematical aptitude preferred.


  • Knowledge of the distribution industry (Hydraulic, Pneumatic, Fluid Power, Electrical, Motors, Motion Control, Material Handling, Bearings) preferred. Knowledge of KIT products a plus.


  • A valid drivers license may be required.


Key Competencies:


  • Good oral and written communication skills


  • Technical capacity


  • Strong organizational skills


  • Ability to handle large volume of inbound calls


  • Ability to maintain service levels


  • Able to work in a team environment


  • Customer/Client Focus


  • Flexibility


Physical/ Environmental Demands:


  • Standing, walking, and sitting for long periods of time


  • Use of hands and arms to touch, lift, reach, etc.


  • Ability to lift packages, boxes, files, and open filing cabinets and storage areas


  • Talking and hearing


  • Ability to occasionally lift up to 10 lbs.


Work Environment:


  • This job operates in a clerical, office setting


  • This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines


We offer a competitive compensation package and a comprehensive benefit program to include:


  • Your choice of medical insurance providers and plans, Dental & Vision insurance, & Flexible spending accounts


  • Company matching 401(k) with a great vesting schedule


  • Paid Vacation, Sick time, & Company Holidays


  • 100% tax free tuition reimbursement


Kaman Distribution Group is comprised of three business platforms: Kaman Automation, Kaman Fluid Power, and Kaman Industrial Technologies. We offer more than four million items including bearings, mechanical power transmission, electrical and automation, material handling, motion control, fluid power and MRO supplies to customers in virtually every industry. Additionally, we provide engineering, design and support for automation, electrical, linear, hydraulic and pneumatic systems as well as belting and rubber fabrication, customized mechanical services, hose assemblies, repair, fluid analysis and motor management. Offering products and solutions from more than 250 locations, our people are the foundation of our success. We recognize that our ability to sustain our competitive advantage rests among our talent. #KDG #KIT

Job Posting Title: Customer Service Inside Sales Representative

Job ID: 2019-5519

Street: 30077 Ahern Ave.


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Job Description


We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:



  • Handle customer inquiries and complaints

  • Provide information about the products and services

  • Troubleshoot and resolve product issues and concerns

  • Document and update customer records based on interactions

  • Develop and maintain a knowledge base of the evolving products and services


Qualifications:



  • Previous experience in customer service, sales, or other related fields

  • Ability to build rapport with clients

  • Ability to prioritize and multitask

  • Positive and professional demeanor

  • Excellent written and verbal communication skills


Company Description

Auto Glass Shop


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The job consists of heavy phone volume, helping people in need of plumbing or heating service. Caring, empathic attitude, attention to detail is critical. You will be part of a team performing similar tasks so cooperation is critical. All data is entered into software system, accuracy is important.

Salary and Benefits


  • Hourly Salary of $17-$22/Hour

  • 40 hour week, plus overtime as necessary

  • Stable Work Environment-38 Years in Business with no layoffs

  • Paid Holidays, Sick Days and Vacation

  • Sales related Spiffs and Bonuses

  • Kaiser HMO Health Insurance-100% paid

  • Dental and Vision Insurance-100% paid

  • 401K Match up to 4% after 1 year

  • Profit Sharing for eligible employees

  • Company sponsored lunches when goals are met

  • Awards and Employee Appreciation Dinner


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We are looking for a qualified Customer Service Administrator and Sales Assistant to join our growing company. The person in this position reports directly to the Sales Manager and must be a team player, accustomed to working on timelines and managing a diverse set of tasks. Since we are a small company, the day to day routine varies, strong organizational skills are essential. The ideal candidate must be able to communicate professionally with retail partners, participate in sales events, and provide top-tier service to our customers.

PRIMARY RESPONSIBILITIES:

Process customer orders, order entry, and invoicing (requires Quickbooks, web portals)

Handle retail customer and wholesale account credit card processing and returns as needed (requires Quickbooks, web portals)

Interface with the shipping department to ensure prompt, accurate delivery of all orders

Manage and maintain sales accounts as assigned by sales manager

Manage customer relationships, including customer requests and inquiries via phone, email, and social media.

Ability to set and meet short term and long term sales goals

Assist in product launches for wholesale distribution, including sales outreach and creating newsletters in Mailchimp

Attend trade shows and scheduled store visits as needed

REQUIREMENTS:

Minimum Associate's Degree, or similar experience

Minimum 2-years sales experience

Customer service and administrative experience

Excellent verbal and written communication skills

Exceptional customer service skills, including phone, email, and social media etiquette

Strong attention to detail

Self-motivated and able to work independently

Ability to manage changing priorities

Computer skills (MS Office, Google Suite)

Familiarity with Quickbooks and a quick learner

Professional demeanor

Must be able to lift and carry up to 50lbs and walk throughout office and warehouse facility, including stairs

PREFERRED SKILLS:

Familiarity with the wholesale/retail trade shows

Basic design skills (Adobe InDesign and Photoshop)

Experience with Mailchimp, WordPress, Instagram, Facebook

Experience with office admin responsibilities

Basic IT/communication knowledge/understanding

Compensation: competitive + health benefits

Employment type: full-time

BENEFITS:

Medical and Dental health coverage

8 paid holidays + accrued PTO

4 day work week in West Oakland, CA

A casual and fun work environment

:::Resume + cover letter required:::

MORE ABOUT JUNIPER RIDGE

We are a wilderness fragrance manufacturing company based in an eco-industrial park in West Oakland, where we steam distill our essential oils on site. We formulate our products from wild-harvested and sustainably sourced native plants and use our own essential oils to create a range of aromatic products, including colognes, soaps, essential oils, and incense. Visit www.juniperridge.com for more information.

We look forward to hearing from you!

***Juniper Ridge is an equal opportunity employer, we do not discriminate against a job applicant or an employee because of the person's race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information.


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