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“All Jobs” Plano, TX
Jobs near Plano, TX “All Jobs” Plano, TX

Job Description


WE ARE HIRING **REMOTE** CUSTOMER SERVICE REPS ALL OVER THE US!! Do you have experience Health Care CSR? If so, I strongly recommend you to apply!




  • Location: REMOTE


  • Work Schedule: 5 days a week (must be able to work 1 day of the weekend)


  • Pay: $12.50/hr


Job Details:



  • Consult with customers on health-related products & services to provide solutions for their health and financial well-being

  • Assist individuals in selecting the products and services that best meets their needs

  • Answer questions related to coverage and annual changes on healthcare plans, pharmacy networks and drug formularies

  • Aid customers with the enrollment process and schedule appointments.

  • Answer all calls in a timely manner

  • Provide over the top customer service


Qualifications:



  • MUST PASS OIG and be GSA APPROVED

  • Call center experience

  • Type a minimum of 35 wpm

  • Patience, empathy and the ability to work in a structured environment

  • Must have laptop (no Macs or Chromebooks), Minimum OS Version: Windows 10, and high speed Internet access


Company Description

Our client is a National Insurance Company, publicly traded corporation that conducts business in all 50 states and Puerto Rico. They operate several wholly-owned subsidiaries to do business or underwrite insurance policies.


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Job Description


Junior Client Service Representative / Customer Service Representative​ - General Summary:


In response to the continued growth of their business, Mako Consultants is looking for a Junior Client Service Representative to serve the Dallas area. The successful candidate will be assigned an existing customer and new customer base that our clientele provides for us.


Here at Mako Consultants, our company's mission is to foster and encourage innovation for individuals and for our community. By directly engaging people and educating them about high-level services, we guarantee impact. The name Mako Consultants derived from Mako Sharks, as they are known to be one of the fastest sharks in the ocean, always agile, and always moving forward. Our leadership team emulates the same characteristics, hence our ever-evolving, innovative culture.


 


Entry Level Responsibilities:



  • Provide onsite, telephone, and client relations to a consumer base


  • Comfort working with iPads and tablet-based software


  • Work with the Territory Sales Representatives to secure new clients and to protect existing clients from competitors


  • Attend large, high profile conferences as required


  • On occasion, attend and present to prospective clients


  • Responsible for the accuracy of all paperwork that arrives for assigned accounts.


  • Work with the Director of the company and management staff to effectively build client revenue


  • Provide onsite and in-field services to Clients including sales, promotional services, and customer service on products offered


  • Represent Mako Consultants in a professional and business manner



 


Junior Client Service Representative / Customer Service Representative​ Qualifications:



  • 1 year of account management/customer service experience


  • Must be able to follow directions and work as a team


  • Computer skills to include word processing, spreadsheet, email, and internet usage


  • Superior organizational skills - able to manage multiple priorities simultaneously


  • Must have strong oral communication skills



 


***FULL TRAINING IS PROVIDED FOR ALL ENTRY LEVEL POSITIONS***


Company Description

Mako Consultants, Inc. provides companies of all sizes with the strength and talent they need to realize success. Our tech-smart associates have the determination and agility required to drive customer acquisition rates upward. Partner with us and experience the level of awareness and sustainable success you desire.

At Mako Consultants, Inc., we focus on customers. Every aspect of our process is designed to reach consumers by making it easy to understand the benefits of the services we offer. Our talent and energy allow us to stand out in today’s competitive market. As such, we’re swiftly expanding and growing as a firm, too.


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Job Description


Job Description:
You will have excellent organisation and communication skills, a positive and friendly attitude and have exceptional presentation. It is essential that you have excellent time management skills and treat all of your work with the highest level of confidentiality.


Job Requirements:
To be successful in gaining this position you will have demonstrated a strong ability to work both independently when required whilst at the same time being a team member.



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Job Description


CapTel Service Specialists, LLC. is a communications center that provides life-changing captioning services over the telephone for those who experience hearing loss. Our company is a telecommunication service necessary for public health and safety, and is designated as a TSP Level 3 facility. This is the same level that is given to state and local police and fire departments. CSS has an urgent need for full-time and part-time Captioning Assistants who are able to work first or second shift at our location in Arlington, TX (requires work on-site). Help us make a difference and apply TODAY!


 


Entry Level Captioning Assistant (Customer Service)


 


We are seeking motivated and hard-working Entry Level Captioning Assistants to join our growing team of professionals at CapTel, Inc. Captioning Assistants will primarily be focused on listening to customer phone conversations in real time and quickly and promptly providing captions for these calls. If you are looking for a full-time or part-time position with a great company that provides advancement opportunities and you have a clear, articulate voice, the Entry Level Captioning Assistant position is the ideal opportunity for you!


 


Entry Level Captioning Assistant (Customer Service – Call Center)


 


Job Responsibilities:


 


As an Entry Level Captioning Assistant, you will be responsible for providing live telephone captioning for our customer’s telephone conversations for the deaf and hard-of-hearing community. The Captioning Assistant will be listening to phone conversations and repeating the conversation back, as it happens, into our high-tech voice recognition software system. The main focus of this position is to consistently maintain a high level of accuracy and speed, so candidates will have to have significant multi-tasking skills to be successful.


 


Other responsibilities for the Entry Level Captioning Assistant will include:


 



  • Utilizing a keyboard by typing proper corrections and other words as necessary.

  • Maintaining the CapTel Call Center’s quality standards for accuracy and speed.

  • Monitoring technical issues on calls and reporting to appropriate staff.

  • Attending job-appropriate meetings and training sessions.

  • Signing and abiding by the CapTel Call Center’s Oath of Confidentiality, even after employment is terminated.


 


Entry Level Captioning Assistant (Customer Service – Call Center)


 


The requirements listed are representative of the knowledge, skill and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As an entry level position, we are not looking for a specific level of experience in order to be considered for the Captioning Assistant position. We are looking for hard-workers who are willing to put forth a strong effort to pick up the skills required to be successful and practice them on an everyday basis. In addition, the Captioning Assistants that we hire absolutely must have a clear speaking voice with the ability to enunciate quickly and accurately.


 


Other Requirements for the Entry Level Captioning Assistant:


 



  • High School Degree or higher (or equivalent) and must be at least 18 years of age.

  • Strong multi-tasking ability, able to handle multiple tasks while focusing on a high amount of attention to detail.

  • Must have strong oral and verbal communication skills, including spelling.

  • Strong memory-recall ability and excellent reading skills.

  • Good typing skills (at least 35 words per minute with a low error rate).

  • Brings a calm, relaxed and positive attitude to the office each day.

  • Comfortable and familiar with computers and new technology.


 



    Entry Level Captioning Assistant (Customer Service – Call Center)


     


    Benefits


     


    We believe in offering our Entry Level Captioning Assistants competitive pay and great benefits. The list of benefits we offer includes:



       



      • Starting hourly wage of $11.00/hour with a $0.50/hour shift premium for evening hours (6:00 PM - 12:00 AM), a $0.75/hour shift premium for weekend hours (Saturdays and Sundays), and a $1.00/hour shift premium for overnight hours (12:00 AM - 6:00 AM)

      • Increased Emergency Pay for all Hourly Employees of an additional $1 per hour worked (through October 10, 2020)

      • Employee Assistance Program

      • Attendance bonus opportunities

      • Health, Dental and Vision insurance

      • Emergency Paid Sick Leave and Emergency Family Leave (through December 31, 2020)

      • 401(k), flex spending plans

      • PTO (personal time off)

      • Paid vacation time

      • Casual and diverse work environment

      • Flexible scheduling and emphasis on work/life balance


       


      Entry Level Captioning Assistant (Customer Service – Call Center)


       


      Company Overview


       


      Simply put, CapTel is in the business of helping people. Our captioned telephone has transformed lives, given individuals a greater sense of independence and helped make the world an easier place to understand for thousands of people who experience varying degrees of hearing loss.


       


      CapTel is motivated by simple values; empowerment, helping one another and treating everyone with respect. We apply those same values to our work environment. CapTel is committed to creating an atmosphere that is casual, diverse and friendly. Our managerial philosophy is built around the principles of treating all employees with dignity and fairness. The scheduling system is designed for flexibility so that our employees can balance work with family, school and outside interests. At the end of every day, our employees can go home with the satisfaction that they were able to help somebody and make a difference in someone’s life.


       


      If you believe and share this same set of values, CapTel highly encourages you to apply for our available positions. Please apply today if you are interested in learning more about current job opportunities.


       


      How to Apply


       


      Click the green APPLY NOW button, email your resume to arljobs@captelspecialists.com, apply directly online at captelspecialists.com/careers/ or call (877) 255-4962 to request an application be mailed or emailed to you. We are located at 2401 East Randol Mill Road, Suite 600, and a Recruiting Assistant will be available to assist you 8:00 AM – 4:30 PM, Monday – Friday.


       


      All qualified applicants will receive considerations for employment without regard to sex, race, color, national origin or ancestry, age, disability, marital/veteran/student status, physical appearance, sexual orientation, political beliefs, religion, genetic information, gender identity, a less than honorable discharge from the military, etc. and any other status protected by federal, state or local law and regulations.


      Company Description

      Simply put, CSS is in the business of helping people. We provide live captions for telephone calls to assist people with hearing loss, a service that has transformed the lives of thousands of people. If you want to help provide this life-changing service, while enjoying a flexible schedule, great benefits, lots of opportunities for advancement, and a "feel good" job, check us out. You'll be glad you did!


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      Overview

      PLS®: People. Location. Service

      PLS-which stands for People - Location - Service-is a leading retail provider of alternative financial services. The PLS Group, headquartered in Chicago, is comprised of over 230 financial service centers in 12 states. Through our check cashing, lending, and our PLS Auto store, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are more convenient, transparent and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents.

      Position Overview:

      We are looking for individuals who are self-motivated and energetic with strong customer service skills to join our team. The person in this role will guide customers through the application approval process, by answering questions, helping select a vehicle the customer can qualify for and finalizing the sale. The Customer Service/Sales Associate will maintain and cultivate customer relationships to obtain referrals and generate additional sales to achieve expected sales volume and other metrics necessary for the success of PLS Auto, Inc.

      Responsibilities

      Job Responsibilities:


      • Provide the highest level of customer service to all current and future customers

      • Educate customers about the PLS Auto Program

      • Provide sales consulting by obtaining and verifying qualification information from potential customers at the dealership, through telephones and social media

      • Grow the business by establishing and maintaining referral relationships with outside business partners including automobile sales people at other dealerships and other business people that interact with our customer base

      • Understand and guide customers through the sales, underwriting and delivery process

      • Prospect through telephones, social media, networking and other resources. Using tools available to track, maintain and cultivate potential customers to purchase vehicles

      • Demonstrates automobiles by explaining characteristics, capabilities, features, and benefits; taking test drives and explaining the Warranty Program and contractual insurance requirements.

      • Maintain relationships and provide superior customer service to existing clients, including educating customers about the Ride Refresh Program to help increase repeat and referral sales



      Qualifications

      Job Requirements:

      • Energetic, outgoing and personable

      • Self-motivated with a passion for customer service

      • Able to comfortably communicate with all types of individuals

      • Ability to think quickly, communicate effectively and mitigate objections

      • Work hours as business needs dictate, including evening and weekend hours

      • Have a valid Driver's License, good driving record, and the ability to drive different types of vehicles

      • High school diploma or equivalent GED


      Physical Requirements:

      • Able to stand and walk for several hours a day

      • Able to work outdoors in all weather conditions when necessary

      • Be able to stoop, kneel and bend over as required to show, and demonstrate a vehicle

      • Be able to lift up to 25 pounds


      Benefits:

      Benefits for eligible employees include medical/dental/vision, 401k, vacation, opportunities for advancement, on-going training available.

      We strive to demonstrate our Core Values in all positions at PLS:

      Communication • Customer Focus • Integrity and Trust • Teamwork • Results

      PLS Financial Services is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS Financial Services will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. PLS Financial Services is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team talent@PLS247.com to make arrangements. The decision on granting reasonable accommodation will be made on a case-by-case basis.

      For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment


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      Job Description


      Well established HVAC company in the DFW market has immediate openings. We are looking for professional, young energetic, leaders who have high integrity and are high quality individuals to help lead us as we grow. Qualified professional should meet the following for consideration.


      Have a teaching mentality with research and mentoring qualities

      Construction industry or HVAC experience a plus


      AutoCad Experience required


      Leadership qualities a plus


      Small office of 10 people with great family atmosphere



      CLEAN DRIVING RECORD
      PASS A BACKGROUND CHECK
      DRUG FREE/ SMOKE FREE WORKPLACE

      IF YOU ARE LOOKING FOR A PAYCHECK THIS IS NOT THE PLACE FOR YOU. IF YOU WANT TO ESTABLISH A CAREER AND A FUTURE THEN THIS COULD BE THE PLACE FOR YOU.


      Company Description

      Miller Service Company was founded on March 1st, 1967 by Eldon Miller, Sr. Since its inception, Miller Service Co. has grown to be an engineering-based company providing service, installation, and design services for residential and commercial air conditioning, heating and ventilation systems. We install the highest quality, most efficient H.V.A.C systems in the market today. We work with the premier builders and architects in the Park Cities, and North Dallas area. Our installations can vary from conventional equipment change out or repairs, to installing a complete Geothermal or Solar system for your home.


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      Job Description


      50 Mortgage Customer Service Reps needed to work remote


      CORE VALUES:


      The Company Core Values: We are PROUD, All for WON, and We are SCRAPPY are inherent to how Employees view and act. To ensure Employees have an environment where expectations are clear, we desire that all employees embrace each Core Value through the use of descriptors and employees understand the behavioral drivers to be successful. We are Proud: Reliable Confident, Committed, All for Won: Team Player, Collaborative, and We are Scrappy: Resourceful, Persistent, and Innovative


      In addition to the Company Core Values, there are two Supporting Values that Employees are expected to strive to exemplify on a daily basis: Integrity, which is our Permission-to-Play value; and Excellence, which is our Aspirational value.


      POSITION SUMMARY:


      The Customer Care Representative is responsible for assisting customers with general inquiries, initial


      complaints and counseling borrowers on past due payments.


      ESSENTIAL DUTIES AND RESPONSIBILITIES:


       Performs welcome calls on newly acquired loans


       Handles inbound and outbound calls within the Predictive Dialer


       Counsels customers with delinquent mortgage payments through a process of telephone contact to bring the loan to a current status


       Documents and updates information in Fidelity MSP


       Maintains compliance with all FDCPA, ECOA, privacy and relevant state regulations


       Conducts light skip tracing to locate borrowers


       Assists borrowers with general inquires


       Processes routine transactions promise to pay, internet assistance, ACH


       Assists customers with general inquiries regarding: Insurance, Taxes and Escrow


       Performs other duties as assigned by management


      ESSENTIAL KNOWLEDGE & SKILLS:


       Excellent customer service phone skills


       Excellent communication (oral and written) and interpersonal relationship skills


       Ability to multi-task


       Demonstrate dependability


      Must have Wi-Fi and the ability to work remote


       Ability to learn quickly


       Bilingual (Spanish) a plus


      EDUCATION AND/OR EXPERIENCE:


       High School Diploma required


       Bachelor’s Degree preferred


       Minimum 1 year related experience


       Mortgage Servicing experience a plus


       Previous customer service experience a plus


      MACHINES, OFFICE EQUIPMENT & SOFTWARE:


       Proficient in Microsoft Office applications


       


      Company Description

      Rushmore Loan Management Services LLC (“Rushmore”) is a multi-faceted residential mortgage servicer located in Irvine, California, Dallas, Texas, Oklahoma City, Oklahoma and San Juan, Puerto Rico. The Rushmore umbrella includes our parent company and the capital markets arm of our organization which is located in Mid-Town Manhattan and our REO Disposition Company is headquartered out of Houston, Texas. Rushmore has a strong foundation and bright future with significant capital backing and is led by a talented and innovative management team.

      Rushmore is dedicated to providing outstanding loan servicing and customer support as part of our commitment to uphold ethical and honest business practices. Rushmore is a customer-focused organization that believes in providing the highest level of customer care. We treat all of our customers with respect, courtesy and integrity. We understand the importance of homeownership and believe that open and timely communication is a key to our outstanding service. We encourage all of our customers to visit this website to access loan information, make payments, download forms, or obtain answers to questions about your account.


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      Job Description


      Are you a go-getter? Are you someone that likes to add value to whatever is needed? Do you like doing research to finding answers to difficult questions? Are you up for a challenge?


      Then we have a position for you. We are looking for dependable, hardworking individuals like yourself to help dealerships find what is needed. This could be to help find parts and supplies, replacement units, warranty and even some light technical help. We are looking for someone that is able 100% reliable and committed on doing the very best they can daily. At times, out of the box thinking and problem-solving skills helps aid in finding unique solutions. Agents are expected to use the resources provided and knowledge gained through training to assist callers. You must have great communication skills; this is for both spoken and written communications. It is also expected to listen to the caller to understand their needs.


      Qualifications:


      · College degree preferred


      · Two (2) plus years of Customer Service experience


      · Sales experience


      · Excellent multi-tasking, priority-setting organizational skills


      · Effective communicator- oral and written


      · Able to work in a team environment


      · Detail oriented


      · Problem solver, decision maker


      · Technical/Mechanical aptitude


      · Willing to work a flexible schedule


      · Excellent computer skills (i.e., Windows 2010, Microsoft Office)


      · SAP experience


      · Experience using Salesforce


       


      Job Duties and Functions:


      · Establish and maintain good customer relationships by providing quality service


      · Through the use of a variety of informational databases, offer the customer problem solving, and profit enhancing solutions


      · Accurately enter orders, choose correct product and determine shipping locations


      · Receive and efficiently respond to telephone, fax, and e-mail inquiries from customers regarding orders, product information, and account processing


      · Communicate and provide follow up information to customers regarding open orders, shipping, billing, or products


      · Use suggestive selling techniques to add on sales of product on every inbound or outbound call when appropriate.


      · Proactively initiates the promotion of products and marketing programs direct to customers


      · Participate in special projects or assignments as requested


       


      Training


      Successful candidates will begin a 4-week foundational training program to prepare them for their job role and future advancement within the company. Classroom facilitated training involves not only hands on learning of company products, the HVAC industry, and the SAP computer system but also will provide candidates with career enhancing soft skill training. In addition, heavy one-on-one mentoring with seasoned Customer Service Specialists is provided to adequately prepare the candidate for a variety of job situations. The Training Schedule is 7:30 am to 4:30 pm, onsite. The Regular working schedule will then be 9:30 am to 6:30 pm.


       


      Company Description

      Randstad North America is a wholly-owned subsidiary of Randstad Holding N.V., a € 23.3 billion global provider of HR services. Through its unique approach of delivering HR innovation with human interaction at the center, Randstad secures and manages a workforce of more than 100,000 people for thousands of clients each week. As a trusted partner in the post-digital world of talent, Randstad advances the careers and business success of our candidates and clients through a combination of the best of high-tech and high-touch processes.

      Employing over 6,500 recruiting experts through approximately 1,100 offices and client-dedicated locations, Randstad North America provides outsourcing, staffing, consulting and workforce solutions within the areas of engineering, finance and accounting, healthcare, human resources, IT, legal, life sciences, manufacturing and logistics, office and administration and sales and marketing. Learn more at www.randstadusa.com.

      The Randstad Group is a global leader in the HR services industry and specialized in solutions in the field of flexible work and human resources services. We support people and organizations in realizing their true potential. Our services range from regular temporary Staffing and permanent placements to Inhouse Services, Professionals, and HR Solutions (including Recruitment Process Outsourcing, Managed Services Programs, and outplacement). At year-end 2017, Randstad had 38,331 corporate employees and 4,858 branches and Inhouse locations in 39 countries around the world. In 2017, Randstad generated revenue of € 23.3 billion. Randstad was founded in 1960 and is headquartered in Diemen, the Netherlands. Randstad N.V. is listed on the NYSE Euronext Amsterdam, where options for stocks in Randstad are also traded. For more information, see https://www.randstad.com/.


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      Job Description


      If you’re a good listener and problem-solver and love helping people, this is the job for you! On the Customer Service team at our firm you can combine these natural strengths with your tech-savvy skills to deliver innovative, individualized solutions that meet customers’ ever-changing needs. We take pride in helping people feel empowered to use their personal technology to the fullest potential every day, all while ensuring a world-class customer experience. It’s our customer-first culture that sets us apart.


       


      Responsibilities:


      As a confident, professional individual with a rich understanding of telecommunication technology and services, you will:



      • Deliver the ultimate customer experience

      • Create a welcoming and exciting environment

      • Introduce customers to the product, and promote service exploration

      • Ensure customer’s needs are met in a timely manner

      • Quickly and completely resolve customer issues

      • Deliver the ultimate one-on-one coaching experience to customers as you demonstrate product and accessory functionality

      • Demonstrate and educate them on a variety of technology solutions

      • Sell solutions and process customer applications

      • Contribute to the overall health and performance of our office by supporting daily business operations


       


      Qualifications:


      Are you a good fit for the Customer Service Representative Position?



      • A 2-year degree or at least 1 year of relevant work experience is preferred for this position.

      • Full-time positions also require flexible schedule availability including evenings and weekends.


       


      Additionally, the following skills and attributes will be integral to your success:



      • Excellent communication skills

      • Comfortable presenting to small and large groups

      • Passionate about teaching others

      • Passionate about technology

      • Resourceful

      • Motivated to learn

      • Comfortable in a fast-paced, dynamic environment

      • Exceptional relationship-building skills

      • Professionalism and poise



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      Job Description


      Years of experience (minimum/maximum):


      Required education: HS


       



      • The Role As a Benefit Customer Service Representative you will have the rewarding opportunity to help our client members through the enrollment process and when making updates to their health care and/or pension plans.

      • We allow you the freedom to take the time necessary to provide the highest level of service.

      • You will start out on one client, and with dedication to our clients and Willis Towers Watson, you will be cross trained to provide assistance on multiple clients.

      • You will spend your day either on the phone, or providing assistance through webchat conversations and email.

      • We provide superior service center environment in professional buildings where you will be recognized for your dedication.

      • During our busy season you will be expected to work a 40 hour week and overtime when requested.

      • During our off season, your hours will fluctuate between 32 to 40 hours depending on client need.

      • This is a seasonal role, however we ask our high performers to remain with us to assist on other clients, and offer the top performers a full-time opportunity with Willis Towers Watson.

      • Quickly build rapport and respond to customers in a compassionate manner by identifying and exceeding expectations by responding in a respectful, accurate, timely manner, consistently meeting commitments via phone, email and instant message

      • Ability to customize customer service approach to meet all types of member communication styles and personalities while maintaining professionalism, and diplomacy during difficult calls

      • Handle confidential information with sensitivity and discretion in accordance with HIPAA and Data Privacy laws and company data security requirements

      • Skillfully translate health and welfare and pension terms, complex plan information and processes into simple explanations and instructions that customers can understand and act upon.

      • Plan documents and online knowledgebase tools while collecting relevant information to determine immediate requests/questions and also to anticipate the future needs of the member

      • Demonstrate knowledge, understanding and compliance with company and client procedures and guidelines providing appropriate and accurate information

      • Maintain and document complete and accurate call and case notes in a professional manner



      • Regularly participate in team meetings and training

      • You will spend the majority of your time assisting customers

      • Perform other duties as assigned

      • You are excited to learn new things, have strong computer skills, and are self-motivated to always improve while coming to work every day on-time.

      • You have patience, and the ability to listen and recognize the needs of our client members.

      • You have strong written commination skills, both written and verbal, and are dedicated to well written client notes and instant message communications without the use of slang or emojis.

      • You overcome objections with knowledge, patience, and understanding, and enjoy meeting new people by phone, email, and instant message!

      • HELPING PEOPLE - NO WEEKENDS - NORMAL Business Hours

      • Excellent ability to communicate effectively using the English language in a customer service setting, including verbal and written communication skills in a grammatically correct way

      • Ability to quickly assess member concerns and formulate a response/resolution using analytical and problem solving skills

      • Ability to work in a structured environment adhering, following protocols

      • High level attention to detail, multi-tasking, and ability to organize work

      • Experience using Microsoft Office with a strong ability to juggle multiple open computer windows to answer questions while on the phone/instant messaging

      • Ability to work autonomously in a self-paced, self-motivated team environment

      • Ability to understand and follow oral and written instructions

      • Ability to type 30 words a minute

      • Must have excellent attendance and be punctual to work

      • Experience working in a customer service environment

      • High School degree required

      • The following are a plus



        • Associate or Bachelor’s degree nice to have

        • Working knowledge of health and welfare and/or defined benefit pension plans

        • Experience working in a call center environment

        • Ability to read, write and speak Spanish


       


      Company Description

      Kelly Services is an American office staffing company that operates globally. The company places employees at all levels in various sectors including the financial services, information technology, and law industries.


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      Job Description


       


      The Customer Service Specialist will provide professional and knowledgeable assistance to borrowers in a call center environment. Will receive inbound calls on a daily basis and respond to customer inquiries and concerns. Quickly identify problems and provide effective solutions that best meet the needs of CMS and our borrowers. Coach borrowers on the best ways to bring their loans to a current state through education of alternative forms of resolution. Place outbound calls to support various corporate initiatives. Perform all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates.



      • Receive inbound calls and assist with various customer questions or concerns

      • Research modification requests; provide status on payments and payoff inquiries; review short sale requests; provide vendor information on Real Estate Owned (REO) properties; verify payment history and new servicer contact information; process payments

      • Assist with loan servicing website payments, denied access, password resets

      • Respond to escrow, loss draft and closing document inquiries

      • Suggest alternatives to borrowers who show an inability to pay, by offering loan modifications, short sales, Deed in Lieu of Foreclosure, and/or possible refinancing

      • Interact with different departments, checks status on a loss draft, short sale, Deed in Lieu of Foreclosure, modification/refinance requests, payment/credit disputes, escrow refunds, vendors for REO properties, repayment plans, and down payments on foreclosure pending mortgages

      • Negotiate reasonable payment arrangements with borrowers, in accordance with department policies and procedures and in compliance with the Fair Debt Collection Practices Act

      • Support specialized calling campaigns as required, based on business needs

      • Maintain consistent attendance to ensure fulfillment of essential duties and responsibilities


      Company Description

      Carrington maintains the necessary infrastructure to ensure stability and maximize value during any market cycle. We are a fully integrated mortgage company supporting our customers by providing a broad range of real estate services encompassing nearly all aspects of single-family residential real estate transactions in the United States.

      Our Mortgage Servicing platform has continued to grow by focusing resources on excellent execution of our key competencies, including customer service, delinquency management, default management, loan administration, analytics, and investor reporting – all while preserving homeownership and providing world-class servicing. We’re always building our mortgage business with our customers in mind.

      What We Offer:

      • Comprehensive healthcare plans for you and your family.
      • Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
      • Customized training programs to help you advance your career.
      • Employee referral bonuses so you’ll get the opportunity to work with friends (and get some extra cash in your pocket!).
      • Educational Reimbursement.


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      Job Description


      Customer Service Representative Management Trainee


      Our organization is looking for Customer Service Representatives who are looking for an opportunity to help our members protect their families. We work closely with union members such as; Teachers, Firefighters, and Police Officers for decades as the #1 provider for supplemental benefits. As union workers nationwide know that their benefits through their jobs greatly reduce or completely expire when they leave or retire their jobs. Our main focus is to educate the working-class individual that request our benefits through their local Unions and service them with a clear and conscious explanation of the benefits that they are entitled too, along with the options they qualify to receive. It’s not working, it’s purpose!


      In the interest of community wellness, our company has adjusted our business operations. As such, all interviews will be conducted via Zoom Video Conferencing. Please make sure to download the program in advance to be able to attend.

      As a Customer Service Representative, you will have a direct impact on the lives of America's working-class families.



      The right candidate will be placed on a "Management Fast-Track" program on a MISSION to promote to management within 60-90 days. If you possess the passion to help others and want to become a leader, you may be the right fit.

      For immediate consideration, please forward your resume. Our Hiring Manager is looking forward to speaking with you!


       


      Company Description

      Our company has been in business for over 68+ years. We are a 100% Union label company that works with over 30,000 different Unions and make up over 800,000+ members and counting! Our company has over $58.9 billion in force with an A+ Superior Rating by AM Best for its financial strength. Union members request our benefits package because most members realize that the majority of their benefits through their work union, greatly reduce or completely eliminate once they retire or leave their jobs. We provide unions with permanent benefits they can keep throughout their entire lifetime. We work with unions through a local bargaining agreement which makes our jobs simple with available leads. Its not work its purpose! Voted Best Places to work 2017, 2018 and 2019! Named The 24th Happiest Places to Work Forbes Magazine .


      See full job description

      Job Description


      Job Details:


      Job Title: Retail Sales Associate III


      Duration: 03 Months Contract with potential to extend


      Client Location: 7668 Warren Pkwy, Frisco, Texas 75034


      Description:


      The candidate can be remote, but there may be an ask for them to work from the FRISCO office once the location is open.
      Manager feedback: Bilingual (Spanish) would be a plus. Looking for individual with some retail (wireless) and call center/support experience. The position will be supporting our field and dealer’s via phone, email, and salesforce requests. If the individuals have call center experience it would help them manage the workload. The role will require evening and weekend hours and will require them to be self-motivated to get the daily tasks completed.


      · At least 5 years relevant experience required.


      · Customer - Through the use of Delivering Customer Delight build relationships with customers and understand their needs.


      · Deliver a strong genuine customer experience that will allow the customer to confidently recommend Client to their friends and family.


      · Make wireless terms, products and services seem simple and understandable.


      · Ensure that every need the customer has when coming into the store is met before they leave, right fitting the solution and making sure you set them up for success through the customer on-boarding process.


      · Build customers confidence by making their experience comfortable, simple and by solving the whole problem.


      · Provide Store Management with feedback and solutions to improve customer service and sales results. Ability to handle multiple priorities and customers.


      · Know and use the store systems to support the Customer Experience, including the Point of Sale and Customer Account Management; give support to co-workers when needed.


      · Employee - Support team members in serving customers and doing store operations tasks such as cleaning, merchandising, etc.


      · Share customer experiences with the rest of your team including management.


      · Cross-train and coach among store staff.


      · Refer candidates that would be a good fit with client.


      · Celebrate individual achievements and team successes.


      · Stay current on clients web based resource and instructor led trainings.


      · Owner- Maintain a neat, clean, organized store environment at all times.


      · Adhere to clients Code of Conduct, Dress Code and Client Values.


      · Understand the purpose of the Employee Handbook and Sales Associate Compensation Plan.


      · Assist in setting-up, refreshing and clearing the stores visual displays and interactive devices.


      · Know and use the store systems to support the Customer Experience, including Point of Sale and Customer Account Management; know where and how to get support when needed.


      · Take personal responsibility for staying current on all store communications and asking follow-up questions as needed.


      · Increase personal proficiency at store operations tasks; share tips and experience with other Sales Associates to build their proficiency.


      · Deliver financial results based on key performance indicators.


      Company Description

      Founded in 1990, Sunrise Systems is an award winning IT/Professional Staffing firm to Fortune 500 and State/Local Government Agencies.


      See full job description

      Job Description



      Job Description - Bilingual Customer Service Representative (Spanish Speaking Only)

      InnoSource has partnered with the nation’s largest non-bank mortgage lender who is seeking a full-time customer service representative to work at their corporate office. This opportunity will, though, start as a remote WFH (Work from Home) position because of COVID-19. InnoSource wants to help you jump start your career with this amazing company. Enjoy a new facility with a large breakroom, games, and refreshments located conveniently in LEWISVILLE, TX.

      About InnoSource

      InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way.

      Key Responsibilities - Bilingual Customer Service Representative (Spanish Speaking Only)

      • Communicating with customers both in English and Spanish

      • Building strong relationships and connecting with your customers

      • Answering in-bound phone calls from customers in regards to mortgage servicing

      • Assisting customers with payments, due date changes, and other loan maintenance

      • Conducting follow-up calls to examine and ensure a resolution

      • Remaining knowledgeable about home loan options, continuing education, and keeping customers well-informed

      • Celebrating success, enjoying your work, and collaborating in a professional environment




      Required Skills and Knowledge - Bilingual Customer Service Representative (Spanish Speaking Only)

      • Position will begin as a remote (work from home) position before moving into the Lewisville office
        • Must have internet access


      • Must be able to speak, write, and read in both Spanish and English languages fluently

      • Availability to work any 8 hour shift within hours of operation:


        • Monday – Friday 7:00am – 8:00pm

        • Saturday 8:00am – 12:00pm (once every 3-4 weeks on rotation)


      Education and Experience - Bilingual Customer Service Representative (Spanish Speaking Only)

      • High School Diploma or equivalent

      • 1 + years of solid customer service experience

      Benefits and Pay - Bilingual Customer Service Representative (Spanish Speaking Only)

      • Salary: $15.50 with opportunity of increase to $17.05/hr after training

      • Medical, dental, and life insurance, PTO, holiday pay, 401K and tuition reimbursement


      Equal Opportunity Employer - Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Veteran

      #ZR


      Company Description

      InnoSource is built on the premise that through a well-designed process and passion, we can change the way people think about staffing firms. We have been Putting Passion to Work for over 25 years across North America, with a wide range of employers - mid-sized businesses to the Fortune 500.

      We're serious about acquiring and retaining the highest quality talent. So we offer a benefits package that is among the best in the industry. It's one of the reasons our primary source of candidates is the employed workforce. They are excited and eager for this career opportunity, not resigned to it.

      Highly qualified and passionate individuals in a well-matched environment create success. InnoSource's core competency is matching qualified and motivated candidates with long-term career opportunities at our high quality client companies.


      See full job description

      Job Description


       


      We are hiring for a Customer Service/Counter Sales Associate in Dallas TX


      Requires Basic Plumbing Knowledge with the desire to learn.


      To be considered, please submit resume to sandy.beserra@expresspros.com


      Hours: Monday – Friday 7:00 AM – 5:00 PM and Saturday 8:00 AM - 12:00 PM


      Location: Dallas, TX 75227


      Type: Temp to Perm


      Pay: $14.00/hour - $16.00/hour DOE (plus commissions once converted)


      Duties Include:



      • Plumbing Knowledge required.

      • Valid Driver’s License needed with a clean driving record to serve as a Back-Up to the Delivery Driver.

      • Customer Service/Counter Sales duties in a warehouse environment.

      • Order entry and cash handling is required.

      • Order Pulling in small warehouse with lifting capabilities of up to 50 pounds.

      • Shipping/Receiving and Loading/Unloading


      Minimum Qualifications:



      • Knowledge of plumbing parts and terminology REQUIRED

      • Valid Driver’s license with a clean driving record required

      • Bilingual (English/Spanish) required

      • Customer Service experience required in a Warehouse environment.

      • Basic Computer Skills required.

      • Must be able to lift up to 50 pounds.

      • Must be a quick learner with that go-getter attitude

      • Sales experience including suggesting parts/products and up-sales.



      See full job description

      Job Description


      Workway is a professional staffing firm, working with organizations across the country to place exceptional candidates. Work with a global property information and analytics leader trusted by financial services organizations and real estate professionals to provide unique perspectives that identify, interpret and direct action that helps solve their toughest business challenges. It’s an opportunity to be a part of something big – something that reaches beyond yourself and beyond today!


      We are looking for a Customer Service Representative responsible for supporting consumer calls surrounding credit reports. This is an opportunity for a customer-focused individual to elevate a consumers experience with a call centre representative.


      Your specific duties will include:



      • Assist external consumers with credit-related concerns and inquiries. Explain credit/consumer report content, and Reseller and Credit Reporting Agency (CRA) requirements and processes.

      • Utilize multiple systems and applications

      • Initiate consumer copy and dispute requests within FCRA specified guidelines.

      • May respond to customer inquiries by referring them to published materials, secondary sources or more senior staff, and may assist in other duties as assigned.

      • Perform proper security authentication to safeguard all Personal Identifying Information (PII)


      Specific qualifications for the position include



      • High School Diploma or Equivalent

      • Credit Experience/knowledge preferred

      • Previous Call Center experience preferred

      • Bilingual (Spanish) preferred


      Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct-hire, temp-to-hire, or temporary position, Workway can help you to put your best foot forward. Contact us today! 


      To receive state and federal compliance posters, e-mail hr@workway.com or call 972.514.1515.


      Company Description

      Workway is a specialty staffing company, working with organizations across the country in search of exceptional candidates. Our team of employment experts provides recruiting services across a range of market sectors including:

      - Real Estate and Banking services including Title, Escrow, Mortgage, REO/Foreclosure, Banking and Credit Union
      - Professional Staffing including Finance, Accounting, Clerical, Administrative, Education, HR and Legal
      - Technical Staffing including Engineering, Information Technology and Scientific

      To meet the challenges of a changing economy, we are consistently forming relationships with new employers, providing opportunities for our top talent.

      To receive state and federal compliance posters, e-mail hr@workway.com or call 972.514.1515.


      See full job description

      Job Description

      Pay Rate & Scheduling Details:
      • $13.00/hour pay rate (non-negotiable)
      • 40 hours per week
      • Set schedule will be provided prior to Training; set 2 days off a week
      • Retail-oriented operating hours (7am-10pm | Sunday - Saturday)
      • Must be available to work weekends & holidays
      • Training is mandatory for all 10 days
      • Seasonal position - end date will be based on individual performance and business needs

      What to Expect – Additional Details:
      • Work at home! Be sure to have a workspace that is quiet and uninterrupted (no background noise)
      • Fast paced (multiple contacts in queue, especially during peak time)
      • Support for Academy brick & mortar stores and academy.com
      • Types of scenarios handled:
      o Assisting with placing orders
      o Returns (i.e., defective, wrong products shipped, etc.)
      o Shipping tracking assistance
      o Credit & discounts inquiries
      o Website questions (navigations, product questions, etc.)

      About Pro Staff


      Pro Staff is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Pro Staff is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.


      All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.



      Company Description

      Let’s find your next job – together. Whether you’re looking for temporary work or a direct-hire job, Pro Staff will connect you to an opportunity that closely matches your interests and skills. Pro Staff is a proud member of Staffmark Group, an award-winning family of staffing brands with a national network of 450+ offices. We connect over 250,000 people to jobs each year, and we’re ready to put this expertise to work for you! Learn more at www.prostaff.com.


      See full job description

      Job Description


      Wheeler Staffing Partners has several projects coming down the pipeline for our client!


      They are all REMOTE (work from home) and they would all pay $11.50 for training and $12/hourly.
      (Or if you are not placed this coming week, then the pay will depend on the campaign you are placed on.)

      These are all call center style openings as well so you would be on the phone all throughout the day answering customer questions about the products and making product recommendations. This is not a “sales job”, but more of a “sales support” job!



      • Would provide extensive training lasting up to two weeks. Please note that these are all contract to hire positions.

      • You would need to be available to work either 10 am - 6:30 pm and 10:30 am - 7 pm.
        • Once extended an offer you will be given your shift and will be given a shift document to sign off that you agree to the hours assigned to you.


      • Our client, would also provide you with a computer, monitor, mouse, and headset.

      • In order to be considered for one of these openings, I would need to have a quick phone screen with you, have you complete a 20-minute assessment test, and you would also need to do a quick video interview for our client to review before assigning you to a project.

      • You would be subject to a drug test and a background check.

      • Must have:

        • Internet Access (hard-wired connection, not Wi-Fi)

        • Quiet work area devoid of distractions




      Looking For:



      • Candidate must have 6 Months of proven customer service experience.

      • Excel at Written and Verbal Communication.

      • Charismatic and outgoing personality

      • Candidate must have a background in cosmetics/skincare

      • Candidate must possess professional and pleasant phone etiquette

      • Ability to identify and assess customers’ needs to achieve satisfaction

      • Strong active listening skills, with the ability to clarify information and diffuse situations as needed

      • Excellent judgment and decision-making skills

      • Analytical/problem-solving skills

      • Commitment to extensive product knowledge and ongoing training

      • Comfortable with product consultation, upselling, and product recommendations.

      • Ability to multi-task in a fast-paced environment

      • Understands and strives to meet or exceed call center metrics

      • Attendance and punctuality are essential for this role in a live environment.

      • Ability to adhere to all company policies and procedures.


      Offline Channels (Chat/Phone Agent)


      Looking For:



      • Candidate must have 6 months of proven customer service experience at a Contact Center or office environment (preferred)

      • Candidate must have sales experience

      • Candidate must display analytical and problem-solving skills

      • Candidate must excel at written communication

      • Candidate must display the ability to toggle between multiple applications while assisting clients on chat/e-mail


      High-School Diploma or equivalent



      • Candidate must be able to type at least 25-30 wpm or higher

      • Candidate must be able to pass a grammar test with a 70% or higher

      • Commitment to extensive product knowledge ongoing training

      • Comfortable with product consultation, upselling, and product recommendations

      • Ability to multi-task in a fast-paced environment

      • Understands and strives to meet or exceed call center metrics

      • Attendance and punctuality are essential for this role in a live environment

      • Ability to adhere to all company policies and procedures


      Company Description

      WSP specializes in filling contract, contract-to-hire, direct hire, contingency, and executive positions with professional candidates. From our Executive Retained Search Teams, Direct Hire and Contract Staffing Professionals, and RPO Service offerings we create models to deliver a world-class service, with a sense of urgency and professionalism. Our connections — and our candidates — combined with a staff backed by over 20 years of experience, ensure that our clients are seeing the right candidates for their career openings.

      WSP is committed to creating a diverse environment and is proud to be an equal opportunity employer.


      See full job description

      Job Description

      Customer Services Professional (2nd Shift) - Contract - Irving, TX - $13.00-$16.00/hr

      The end client is unable to sponsor or transfer visas for this position; all parties authorized to work in the US without sponsorship are encouraged to apply.

      Seeking a Customer Services Professional (2nd Shift) in Irving, TX.

      Role Description
      * Provides support for monitoring and processing alarms received within the Central Monitoring Station (CMS).
      * Receives processes and dispatches emergency calls to responsible agency or customer contacts.
      * Provides outstanding customer service by receiving calls from customers that are requiring service or information reference on their accounts.
      * Acknowledges alarms received and dispatches appropriate personnel for issue at hand. After dispatch, logs call into system activity report.
      * Generate statistical or investigative reports for management.
      * Continuously monitor alarm signal queue prioritized response.
      * Document all calls with appropriate resolution codes and notes.
      * Provide quality customer service on every call. Exercise good listening skills.
      * Communicate clearly and effectively with customers and agencies.
      * Manage length of calls.

      Skills & Requirements
      * 5+ years of related IT experience with significant job responsibilities tied to network- and endpoint-deception environments
      * Attend monthly training sessions.
      * Be familiar with emergency procedures Review and critique recorded conversations for purposes of improving customer interaction skills.
      * High School Diploma or GED. Any certified training or knowledge of Access Control, Fire, and Burglary systems a plus. 1-3 years Customer Service experience.
      * Prior security call center experience is preferred.
      * ACD knowledge helpful.
      * Good verbal and written communication skills to effectively communicate over the telephone.
      * Excellent customer service skills and ability to work in a dynamic fast paced environment.
      * Ability to navigate a computerized data entry system or other relevant applications.
      * Knowledgeable in Microsoft Windows (Word) and the internet.

      Why Hays?

      You will be working with a professional recruiter who has intimate knowledge of the Information Technology industry and market trends . Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it.

      Additionally, this position is a contract role where Hays offers you the opportunity to enroll in full medical, dental or vision benefits.

      * Medical
      * Dental
      * Vision
      * 401K
      * Life Insurance ($20,000 benefit)

      Nervous about an upcoming interview? Unsure how to write a new resume?

      Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.

      Hays is an Equal Opportunity Employer.

      Drug testing may be required; please contact a recruiter for more information.


      See full job description

      Job Description


      Customer Service Representative Management Trainee


      Our organization is looking for Customer Service Representatives who are looking for an opportunity to help our members protect their families. We work closely with union members such as; Teachers, Firefighters, and Police Officers for decades as the #1 provider for supplemental benefits. As union workers nationwide know that their benefits through their jobs greatly reduce or completely expire when they leave or retire their jobs. Our main focus is to educate the working-class individual that request our benefits through their local Unions and service them with a clear and conscious explanation of the benefits that they are entitled too, along with the options they qualify to receive. It’s not working, it’s purpose!


      In the interest of community wellness, our company has adjusted our business operations. As such, all interviews will be conducted via Zoom Video Conferencing. Please make sure to download the program in advance to be able to attend.

      As a Customer Service Representative, you will have a direct impact on the lives of America's working-class families.



      The right candidate will be placed on a "Management Fast-Track" program on a MISSION to promote to management within 60-90 days. If you possess the passion to help others and want to become a leader, you may be the right fit.

      For immediate consideration, please forward your resume. Our Hiring Manager is looking forward to speaking with you!


       


      Company Description

      Our company has been in business for over 68+ years. We are a 100% Union label company that works with over 30,000 different Unions and make up over 800,000+ members and counting! Our company has over $58.9 billion in force with an A+ Superior Rating by AM Best for its financial strength. Union members request our benefits package because most members realize that the majority of their benefits through their work union, greatly reduce or completely eliminate once they retire or leave their jobs. We provide unions with permanent benefits they can keep throughout their entire lifetime. We work with unions through a local bargaining agreement which makes our jobs simple with available leads. Its not work its purpose! Voted Best Places to work 2017, 2018 and 2019! Named The 24th Happiest Places to Work Forbes Magazine .


      See full job description

      Job Description


      Our Agency has an immediate full-time CSR position for driven and energetic personalities willing to learn. They are responsible for ensuring a high level of service and satisfaction while matching client needs to products and services.

      Company Accolades:
      - Voted Top Workplace 2017,2018,2019
      - Voted Top Culture by Entrepreneur Magazine
      - Forbes Top 25 Happiest Companies To Work For
      - Fortune 500 Company

      Daily tasks include:
      - Inbound/outbound calls.
      - Scheduling new appointments.
      - Client policy reviews.
      - Data entry.
      - Servicing requested benefits.


      Company Overview:


      For over 68+ years our company has been protecting and serving those who protect and serve us. We service working-class families and have had consistent growth each and every year. You will experience a fast-paced work environment and the ability to grow personally and professionally. With leadership opportunities available your growth potential will never be capped.

      We are looking to hire due to our expansion throughout the country. We are looking for candidates that are motivated and looking to make a difference within our organization. As a Customer Service representative, you are responsible for ensuring a high level of service and satisfaction while matching client needs to products and services.

      We foster an environment of teamwork, ownership, and involvement to support a healthy and positive workforce. Our goal is to focus on a positive, competitive, and fun work environment. We're only looking for the best candidates with a great attitude, who are passionate about helping others.

      Opportunity:
      Working with a team of 5-10 Individuals.
      Stock Options
      Flexible Schedules
      Residual Income
      Weekly Pay ($65,000 - $78,000 average your first year)
      Company Incentive Vacations
      Leadership Development/Continuous Education


      If you're looking for a CAREER with UNLIMITED growth OPPORTUNITY, and you fit the description, forward your resume right away!


      We are an equal opportunity employer and agree not to discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, or age.


       


      Company Description

      Our company has been in business for over 68+ years. We are a 100% Union label company that works with over 30,000 different Unions and make up over 800,000+ members and counting! Our company has over $58.9 billion in force with an A+ Superior Rating by AM Best for its financial strength. Union members request our benefits package because most members realize that the majority of their benefits through their work union, greatly reduce or completely eliminate once they retire or leave their jobs. We provide unions with permanent benefits they can keep throughout their entire lifetime. We work with unions through a local bargaining agreement which makes our jobs simple with available leads. Its not work its purpose! Voted Best Places to work 2017, 2018 and 2019! Named The 24th Happiest Places to Work Forbes Magazine


      See full job description

      Job Description


      Take control of your work! WFH Gigs around your life.


       


      Are you considering leaving the 9 to 5? Be your own boss, set your own hours, and work from home. This is a unique opportunity and getting started is easier than ever!


       


      As a gig worker with Omni, you are self-employed.


      GBA Responsibilities


      You will:



      • Work from home, or any quiet place with a closed door

      • Take control of your work life, by choosing when and how often you want to work

      • Be your own boss


      What You’ll Do



      • Answer inbound customer service calls

      • Quickly help customers with good solutions

      • Solve problems in a creative way

      • Document details of calls and customer interactions in the appropriate systems

      • Type and talk at the same time

      • Navigate multiple systems, programs, and screens at the same time


      Who You Are



      • Great communication skills (verbal and written)

      • Can type 30 WPM or more

      • Solid computer skills, including typing and navigation

      • Comfortable empathizing and remaining patient with difficult callers


      Earning Potential


      Projects will have varying pay, but most pay for time spent talking on the phone and assisting callers. You may also receive performance-based pay or other incentives.


       


      Most projects start at $13 per productive hour and can pay more if you work more hours in a week.


       


      As a self-employed 1099 Independent Contractor providing WFH customer support services, you are responsible for your own tax obligations. Actual earnings may vary depending on campaign, call type, call volume, and other factors. Independent Contractors are responsible for expenses and control their own profit and loss.


      Requirements


      Tech Requirements / What You’ll Need



      • PC or MAC with minimum of 1.6 GHz Processor/4 GB Ram/40 GB Free Space – note: not all campaigns support MAC devices


      • Internet:

        • Hard-wired ethernet connection (no wireless connection)

        • 50Mbps or higher download

        • 10Mbps or higher upload



      • Working, noise-canceling USB headset

      • Working webcam

      • Up to date Google Chrome browser

      • No Chromebooks, tablets or mobile devices can be used

      • Some campaigns require dual monitors


       


      What’s Next


      If you want the flexibility and freedom to be your own boss, submit your name and complete our application process today – once our team has reviewed your info, our team will reach out with next steps!


       


      Omni Interactions is currently able to consider applicants in the following states: AL, AR, AZ, CO, DC, FL, GA, IA, ID, IN, KS, KY, LA, MN, MO, MS, MT, NC, NH, ND, NE, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WA, WI, WV, WY


      Company Description

      We are a close-knit group that has numerous years in a call-center environment. Through our experiences we gained the knowledge of what works, what doesn’t, and who works best in that environment. We have taken this knowledge and built Omni Interactions! We partner with a wide variety of clients and help provide them with customer service and sales.


      See full job description

      Job Description


      If you are looking to work with a company that pays well, and cares about all team members, read below and feel free to apply. We are holding interviews this week.


      We are looking to add 2 new members to our team to help consult potential customers with our union benefits services. We fully train, so experience in our industry is not required. If you work hard and show that you are serious, we have plenty of advancement opportunities. We truly care about helping our associates succeed and we have the tools.


      Experience is not required, but we are looking for reps who have:



      • Communication skills

      • Basic computer skills

      • Willing to talk to new people

      • Outgoing and friendly personality

      • Detail oriented

      • Eager and willing to learn


      Why us:


      We have handled the permanent benefits for over 40,000 groups, unions, and associations internationally. Some of our top clientele come from the police, firefighters, teachers, and nurses; basically, blue collar organizations whom we’ve serviced for over 60 years now.


      Skills that work well, but are not required, but work well with our company are: Sales, hospitality, retail experience, management experience, finance, call center experience, and appointment setter experience.


      Benefits about the position:



      • Full training provided

      • No experience needed

      • Great compensation

      • Great weekly pay and bonuses

      • Sales experience is a plus, as you will be consulting potential clients for insurance/benefits services. We will fully train on all aspects of the position.

      • A dynamic team environment

      • The opportunity for growth; we promote from within!!!


      We are looking for an honest, hard working individual that we can fully train. We offer weekly pay, daily training and bonuses. If you are looking to start a new career, apply now! I will set you up with an interview at the soonest available date.

      We will email you back promptly, so please check your emails for a response.



         


        All applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.


        Our approach is what has led us to be ranked as a top workplace, top office culture, and put on the Forbes list as the 24th happiest company to work for. Our reps average between $50k-$80k first year based on commission, with an average of 20k increase per year after. We highly value a team player mentality, as we all work together to succeed. Our parent company is Globe Life.



        See full job description

        Job Description


        Position Details:



        • Industry:  IT Services


        • Job Title: IT Customer Service Representative


        • Job Location: Irving TX 75039


        • Duration: 5 months(Possibility of extension)


        • Training: 8 AM - 5 PM Central Time


        Roles and Responsibilities:


        • Customer Care and Satisfaction

        • Provide technical support for resolution of customer IT problems, incidents, issues, requests and queries. Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner. 

        • Ensure proper documentation, notification, escalation, tracking and follow up of all incidents. 

        • Primary responsibilities are focused on customer contact.


        Must Have's:


         



        • Customer Experience Management 

        • Customer Service Technology Support

        • Quality Assurance



         

        Should you have any questions, feel free to call me on 973-581-3871.

         

        Customer Service,Customer Support,Technical Support,Tech Support,help desk technician,tier 2 technical support,systems administrator,help desk support,technical support representative,IT customer support

        Company Description

        Not only is Collabera committed to meeting and exceeding our customer’s needs, but we also are committed to our employees’ satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. We offer an enriching experience that promotes career growth and lifelong learning for our employees. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as one of the “Best Staffing Firms to Work For” since 2012 – eight consecutive years in a row. Collabera has 60 offices with a presence in 11 countries and provides staff augmentation, managed services and direct placement services to Fortune 500 corporations across the globe.


        See full job description

        Job Description


        Customer Service Associate - Entry Level


        If you have great people skills and enjoy working with the public, we want to meet you!

        Westway Promotions is seeking a full-time Customer Service Associate who is career minded and posses unmatched people skills. This is an entry-level opening NOT in a call center environment. As a result of clients placing a high value on the more personalized approach and excellent customer service delivered by the customer service team, there is a new opening for the expansion of the marketing campaign.

        Dallas area based, we are the top marketing company in quality face-to-face customer acquisition & service. We are looking for exceptional candidates to join our successful team.

        Servicing telecommunications giants with a smile and a handshake is why the customer service division has enjoyed unprecedented growth this year. Campaigns are focused on developing and executing unique, and personable advertising strategies designed to generate new customers for clients.


        The Goals Are Simple: every consumer must benefit from the promotions, every client must benefit from the services provided and every representative must benefit from the training and team spirit of the company!


        The Challenge: We are continuously expanding the client base as well as the number of territories covered on a National scale. The current client base is extremely diverse, and operating territories across the nation. These growing marketing campaigns are in need of customer service professionals that can work on-site at the promotional providing direct customer and client support through promotional techniques.


        The Entry Level Customer Service Associate works in an environment that is centered on being a part of a team and being included in a family atmosphere. By bringing together diverse individuals who have an array of expertise, skills, and potential, it helps senior management to create progressive promotional event solutions for clients. We are looking for key individuals to provide customer service and promotional knowledge to the existing and future client base.


        Join a company that invests in its employees and truly wants YOU to succeed!


        Benefits of the Entry Level Customer Service Associate Position:



        • Comprehensive Training by a National Manager

        • Travel allowance

        • Opportunity For Community and Charity Involvement

        • Flexible Scheduling

        • Numerous Advancement Opportunities


         


        Entry Level Customer Service Associate Qualifications:



        • Experience in customer service and associated fields

        • Ability to adapt to a variety of people

        • Winning attitude and dedication to ensuring customer satisfaction

        • Positive attitude and ability to work well within a team environment

        • Background in Retail or Restaurant

        • Leadership skills


        Company Description

        At Westway Promotions, we work with the most promising talent to connect today’s top fiber-optic solution providers with highly qualified customers. Our associates adopt an energetic outreach approach that brings powerful presentations about our partners’ solutions into the homes of consumers to create loyal customers.

        Our innovative approach is a proven, flexible path to achieving growth and fulfilling our partners’ short and long-term goals. Our energetic team consists of highly trained experts that understand that value of acting quickly to outpace the competition and boost our partners’ profitability.


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        Job Description


        Your next career move should be with one of the most successful companies. We are searching for a qualified person to help our office succeed. Come experience a truly rewarding career in an industry where income potential and job stability are simply unmatched.


        We offer our associates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why we were named The 24th Happiest Company to work for by Forbes Magazine.


        If you have the aptitude and communication skills to speak effectively with our clients and you want a rewarding career helping people, we want to meet with you!


         


        Essential Skills & Required Work Ethic


        · Effective communication Skills


        · Competitive, self-motivated individual that is driven to succeed


        · Must hold yourself and the people around you to the highest level of honesty and integrity


        · Ability to build rapport and professionally handle difficult clients.


        · Ability to work well with others in a team environment and apply management recommendations to increase productivity


        · Must be able to adapt to a continually changing and growing environment


        · Call center, Customer Service, and Sales experience is a plus


        · Spanish fluency a plus (not a requirement)


        Benefits & Compensation


        · Weekly Pay Advances & Bonus incentives


        · Excellent benefits including Life insurance, Health reinstatement (full-time associates)


        · Paid training program


         


        Submit your resume today to be considered. Looking forward!


         


        Company Description

        Our company has been in business for over 68+ years. We are a 100% Union label company that works with over 30,000 different Unions and make up over 800,000+ members and counting! Our company has over $58.9 billion in force with an A+ Superior Rating by AM Best for its financial strength. Union members request our benefits package because most members realize that the majority of their benefits through their work union, greatly reduce or completely eliminate once they retire or leave their jobs. We provide unions with permanent benefits they can keep throughout their entire lifetime. We work with unions through a local bargaining agreement which makes our jobs simple with available leads. Its not work its purpose! Voted Best Places to work 2017, 2018 and 2019! Named The 24th Happiest Places to Work Forbes Magazine


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        Job Description


        Full Time Customer Service and Sales Representative


        We are currently seeking to hire a motivated, entry-level professional for our customers to work with. We are looking for a future team member that wants to work with people, loves solving problems with a smile, and creating and developing the customer experience and customer satisfaction.


        Benefits of joining our excellent team as a Full Time Customer Service and Sales Representative:



        • Innovation - get in on the ground floor as an entry-level professional

        • We're fun and vibrant - we are protective of our corporate culture

        • Travel - we offer national and international travel opportunities to top performers

        • Our comprehensive training program


        Responsibilities for this Full Time Customer Service and Sales Representative position:



        • Providing personalized support to each customer

        • Customer service and sales

        • Training in customer service and sales

        • Accurately tracking sales numbers and presentations

        • Educating our customers on new services and products

        • Having on-going knowledge of our Client's services and products


        Company Description

        At the core of most businesses are shareholders or customers, but for UR9 Solutions, it is our people. While our group’s personalities are made up of scholars, athletes, veterans, class clowns, and more, what we all have in common is high character and strong, competitive attitudes. At UR9 Solutions, we would summarize ourselves as professional, ambitious, and always up for a challenge!


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        Job Description

         Job Description: restaurant cashier operates a cash register, communicates with customers, and assists other restaurant staff as needed. Responsibilities in this career can include processing credit card payments, accepting cash payments and making change, and using a point of sale (POS) system for transactions. Restaurant cashier duties also involve greeting guests, helping resolve customer complaints, and maintaining knowledge of the menu and sales policies. Help the kitchen e staff and prep during slow hours. Qualifications for these roles areoften minimal for entry-level jobs, though some require a high school diploma or GED certificate. Experience in food service or retail is helpful, and basic math, customer service, and communication skills are essential


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        Job Description


        Are you ready to have some fun?


        When you work in marketing, you get to share what you love most about technology with millions of the coolest customers around. From showing off our latest promotions to finding the perfect technology solution for an everyday challenge, no day is ever the same. And with tons of chances for you to keep learning and advancing, it's a big job with even bigger opportunities.


        There are marketing jobs, and there are marketing careers. If you're passionate about helping people get the most out of the technology they love, you could be a great fit for our marketing team. Our motivated employees work directly with our cutting-edge line of products and services. We're passionate about innovation - and even more passionate about connecting our customers to the future.


        As a Customer Service Promotional Assistant, you'll belong to a supportive team in a fast-paced environment. Together, you can connect people to the latest technology - all while meeting sales goals. If you love working with people, then this may be the job for you. From the initial greeting to closing the sale, you will play a big role in shaping the customer experience. Bottom line? You are the go-to-market expert.


         


        You'll also gain amazing benefits, including:



        • Ongoing Training


        • Exciting Career Paths


        • Supportive Team Environment



         


        Not to mention some pretty cool perks, like:



        • Fun, team building environment


        • Travel opportunities


        • Leadership workshops and development


        • Financial management, business management, time management


        • Philanthropy events- a chance to give back to the community


        • Recognition for top performers


        • Advancement into management roles is based on performance



        The Elite DFW team puts forth a genuine effort to make a difference in our community by creating team bonding experiences and staying involved in a number of charities. Giving back to the community is a core value of our team and this is just the beginning of our philanthropic footprint.


         


        Job Requirements:


        0-5 years of experience in the following is a plus but not a requirement:



        • General Customer Service


        • Sales and marketing


        • Training


        • Development


        • Customer Service Experience / Restaurant / Hospitality / Retail


        • Sports / Team Environment




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        Job Description


        We are seeking Customer Service Agent's to join our client's team in Lewisville!


        Lot's of growth opportunity with a large corporate company! Great culture and benefits!


        Training Starts Sept 14th: 2 weeks of training Monday - Friday 6am - 2pm or 11pm - 7pm


        After training hours: 10am - 7pm, Monday - Friday & Saturday 9am - 5pm (off 1 day during the week and Sunday's)


        In office and social distancing is implemented


        Qualifications:


        High school diploma or equivalent


        Previous experience in customer service, sales, or other related fields


        Ability to build rapport with clients


        Ability to prioritize and multitask


        Positive and professional demeanor


        Computer savy


        Excellent written and verbal communication skills


        Company Description

        BridgeWork Partners is a female owned, minority certified company with 34 years total of talent acquisition and consulting expertise. The company is based in Dallas, Texas. BridgeWork Partners offers IT and Administrative Recruitment services as well as IT and HR Consulting services.


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