Jobs near Oakland, CA

“All Jobs” Oakland, CA
Jobs near Oakland, CA “All Jobs” Oakland, CA

Are you tired of the daily grind? Do you spend your time at work staring out the window and wishing you could be somewhere else? Then this is just the job for you! Blue Dog is a professional dog walking company and we’re looking for dog lovers to join our team. If you’re ready to work hard, provide outstanding customer service, and make some new furry friends, we’d love to hear from you!

AVAILABILITY REQUIREMENTS:


  • 5 days/week for 4-6 hours/day

  • Monday-Friday, with availability between 10am-4:00pm 


    • Times will vary depending on route



  • Keep your nights and weekends free!

JOB INFORMATION:


  • Total Compensation of $18.89/hr after 3 months 


    • Hourly Comp of $17/hr + $1.89/hr towards SF City Option healthcare

    • Commuter Benefits



  • Growth opportunities  


    • We are a rapidly growing company made up of dog walkers, assistant managers and territory managers. We promote from within the company so there is always room to move up!



  • This is an employee position, NOT an independent contractor job

  • Location of walks will be in central SF


    • All walks within one neighborhood



JOB DUTIES:


  • Walk up to 4 dogs at a time


    • All walks done on foot (NO DRIVING REQUIRED!) 



  • Provide outstanding customer service to both the dogs and their owners 

REQUIREMENTS: 


  • Must love dogs!

  • Must be able to walk a minimum of 5 miles per day, up hills and stairs, rain or shine

  • Previous success in a customer service position

  • While this is a highly rewarding and fun job it is also very physically and mentally demanding. Being able to work hard is a must!

APPLICATION PROCESS:


  • Must include a Resume AND Cover Letter in order to be considered for employment

  • Cover Letter should include:


    • Why you want to be a Dog Walker

    • Why this job is the perfect fit based on your past experience

    • Your availability Thank you so much for your interest, we’re looking forward to hearing from you!




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Right now we’re looking for an experienced customer service pro to work at our cash register. You’ll spend your day in a beautiful, bright, open-air garden setting. You’ll ring people up, answer tons of questions, help connect our customers to the appropriate salespeople and/or services, answer the phone, keep our register station clean and well-organized, and spread good feelings to everyone you interact with.

The cashier at Flora Grubb Gardens is at the center of our customer experience. Our wonderful customers are the most important part of our business, and it will be your job to ensure that all your interactions with customers express how important they are to us.

We’ll count on you to be the champion of the processes we’ve developed, and to help us constantly improve them.

You’ll need to know a lot about plants and gardens. At the register, you’ll get a lot of practical questions about plant care, so you’ll need to be able to answer them authoritatively, and also admit quickly when you don’t have the answer and find someone else on staff who does. You won’t need to start out with advanced plant identification skills, but experience as a professional gardener or landscaper would be great.

Surrounded by plants and plant experts in our nursery, you’ll learn something new every day. Through formal training, conversation with knowledgeable coworkers, and lots of hands-on experience, our Sales Associates consistently improve their skills in plant ID and plant care.

As Sales Associates acquire garden design skills and plant expertise, they are promoted to Sales Specialists and beyond. Many of our long-term staff working at every level of our business started here as Sales Associates. We are committed to the personal and professional growth of our staff members.


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CUSTOMER COORDINATOR FOR DESIGN STUDIO

ABOUT US:   Tina Frey Designs (www.tinafreydesigns.com) is a growing San Francisco based product design company established in 2007. Our products are carried worldwide by independent retailers and multi-store chains. Our collection is regularly featured in prominent publications in the USA and internationally such as the New York Times, Elle Decoration (UK), Marie Claire France, Vogue, Cote Sud, Dwell and many more.   

ABOUT THE ROLE:   You will be working directly with our US and international customers, as well as our service providers. Our employees have plenty of opportunity for personal and career growth as we provide on-the-job training for additional skills. As a growing company, we always have opportunities for additional scope of work and responsibilities when you are ready for it.   

RESPONSIBILITIES:   The position is responsible for daily customer operations of the San Francisco Design Studio.   The ideal candidate is comfortable working in an environment that is deadline driven, fast-paced, highly collaborative, and ever-evolving. Flexibility, accuracy, prioritizing, and multi-tasking are essential. You approach every situation with the goal of providing world-class customer service and a proven ability to assess a situation, and take action if necessary. You are reliable, responsible, and resource driven. You have an eye for details to create a positive customer experience. You possess an infectious positive attitude and sense of humor. 

Primary responsibilities include:   


  • Answer phones, direct calls as appropriate, greet visitors, take accurate messages 

  • Reply to customer emails and inquiries with detailed product knowledge and order assistance 

  • Process, review, and enter customer purchase orders with accuracy 

  • Check picked orders and ship wholesale and retail orders 

  • Ensure execution of all shipping, scheduling pick ups, and receiving 

  • Check and review packed shipments and ensure documentation and packing of orders adhere to specific customer routing guidelines 

  • Prepare shipping package labels, packing lists, and all necessary export documents to accompany shipments 

  • Liaise with receiving, freight and delivery companies for domestic and international shipments 

  • Involved in preparations of products and displays for annual trade shows 

  • Maintain customer contact database - Office upkeep and supplies 

  • Maintain inventory of all office and shipping supplies

  • Possible travel to trade shows and assist with set up, take down, customer service, and sales at exhibitions 

  • Additional projects and assistance with creative tasks as necessary 

WHAT WE ARE LOOKING FOR:   


  • Solid academic background, experience in customer service or interest in wholesale, retail, product and design related industry 

  • Meticulous attention to detail and good with numbers 

  • A love for process, problem solving in complicated situations and a natural desire to simplify processes to optimize efficiency 

  • Strong communication skills and experience 

  • A start-up/hustle/roll-up-your-sleeve mentality 

  • Exemplary time management and organizational skills 

  • Must be technically savvy and computer literate on Macs, including Microsoft Office 

  • Proficiency in Excel and Word is a must. Proficiency in Salesforce, social media, Quickbooks is a plus 

  • Ability to prioritize tasks and meet deadlines - Works well independently, excellent interpersonal communication, team-building and problem solving skills 

  • Proactive, takes initiative, accuracy and good follow-through 

  • Takes pride in and has passion for providing value for the company   

WHAT WE OFFER YOU:   


  • Become a member of our team and help establish our practices 

  • Be involved in discussions about the direction of the business at a macro and micro level 

  • Work in an inspiring environment 

  • no cubicles in sight

  • Competitive compensation commensurate with experience   

BE IN TOUCH:   Please submit your resume with “Customer Coordinator” in the subject line. Include a cover letter explaining why you would be a perfect fit for the role.   Your cover letter should include: - Reason for wanting to join Tina Frey Designs - A brief description of your favorite design object / space (100 words or less)   


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Come join our team at Cowgirl Creamery’s Sidekick, a cheese focused dining destination with a great crew! 

Located in the historic Ferry Building, Sidekick is a carry-away café next to our Cheese Shop that features a cheese-centric menu. We offer lunchtime classics with a seasonal Cowgirl twist. Our menu highlights our own products and many others from local farmers and food producers. And for dessert, our Milk Bar features sweet originals like our San Francisco Egg Cream, made with local Recchiuti Chocolate and Straus organic milk.

What You'll Do:


  • Uphold high standards of excellent service

  • Be fast, friendly and accurate in every customer interaction

  • Assist with all aspects of foodservice operations

  • Maintain a high level of food quality 

  • Maintain a clean and safe work environment

  • Participate in the spirit of teamwork and collaboration

What We're Looking For:


  • Restaurant and/or foodservice experience preferred, either FOH or BOH

  • Knowledge of Aloha and general kitchen experience are a big plus

  • People who have a positive outlook and enjoy working in dynamic environments

  • ServSafe Certified within 30 days

Schedule, Perks & Pay:


  • Full-time and part-time positions available, pay rate DOE

  • Cowgirl Creamery offers health and dental insurance, 401K, paid time off, and a 25% discount!

  • Bonus perks like swag to keep you warm, coffee & treats to keep you going, birthday gifts, and endless Cowgirl cheer!

Ready to Saddle Up?! If you are interested in joining our stellar team, please respond with a current resume 

We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

 


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Sales associate with good customer service, reliability and local.

Our boutique in Noe Valley is looking for an outgoing and friendly person to join our small team as a sales and customer service associate. We need someone who can work a few afternoons during the week and WEEKENDS, Friday, Saturday and possibly Sunday. Please DO NOT APPLY IF YOU CAN'T WORK WEEKENDS.

Ideal schedule for a student going to school in the mornings. Retail store experience preferred but not required.

Our store sells wonderfully curated clothing from all over the world for babies and children. We have regular customers including parents, aunts, uncles and grandparents who come to us for help in finding clothes, toys, shoes and the perfect gift for the new baby. We are looking for a friendly person who enjoys working with people.

Job requires good sales and customer service skills, helping customers find what they need, use of the POS system, wrapping gifts, making sure the store always looks it's best, receiving new merchandise as it comes in, helping with displays and restocking every day. Energy and enthusiasm appreciated.

PLEASE email resume with your email address and references. PLEASE include YOUR EMAIL addresses.


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Cashier/Customer Service Advisor - Day Shift

Full Benefits - Paid Time Off

PICK-n-PULL Auto Dismantlers is a self-service auto dismantling and recycling company, now with 60+ LOCATIONS throughout the U.S. and Canada, which is focused on consolidating the highly fragmented recycled auto parts market. PICK-n-PULL is a $300+ million, fastest growing division of Schnitzer Steel Industries, Inc. Schnitzer is a 100 year old publicly traded company with revenues in excess of $1.5 billion.

General position summary:


  • Greet, assist and advise customers

  • Work as a team to meet the stores sales goals with a ‘can do’ selling spirit

  • Maintain a pleasant, respectful, and helpful disposition

  • Cash handling experience preferred

  • Basic automotive knowledge is a plus

  • Bi-lingual in Spanish a plus

***PICK-n-PULL hire is contingent upon clearing a pre-employment drug screen and background check ***

Schnitzer Steel Industries is proud to be selected four years in a row as one of the “World’s Most Ethical Companies” and to be recognized for our exceptional values. We promote a workplace free from discrimination and are an Equal Opportunity Employer. We strongly believe that diversity of experience, perspectives, and background will lead to a better culture for our employees, and better products and services for our customers. We cherish our values and encourage everyone to become part of changing the way the world conserves natural resources, supports sustainability, and preserves the environment through recycling.

Schnitzer Steel Industries offers full time employees benefits such as 401K, health, dental, vision and life insurance. We also offer growth opportunities, employee recognition programs and employee discounts.

Job Type: Full-time

Salary: $15.00 /hour

Experience:


  • customer service: 1 year (Preferred)

  • cashier: 1 year (Preferred)

  • Knowledge on cars: 1 year (Preferred)


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Come thrive with us!

 

The growing family of MIXT restaurants is looking for a talented Shift Lead to join our team! We would love to meet you if you are passionate about food, truly care about guest satisfaction, and thrive in a fast-paced environment. If this sounds like you then you will fit right in our food-loving, people-centric, high-achieving culture!

What we offer:

-$17-20 + tips (averaging an additional $2.50 an hour)!

-PPO health insurance plan- no premium for the employee!

-Dental/Vision Insurance

-Paid sick leave

-401k with company match

-Commuter Benefits

-Free fresh, and healthy meals during your shift

-Opportunity for career advancement – we promote 4 out of 5 managers from within!

What we are looking for:

-Staff training and oversight

-Background in culinary and/or restaurant operations

-Ability to work calm under pressure

-Passion for food and service

-Strong customer service skills and level of professionalism

Preferred Skills/Experience:

-Inventory management – ordering and organization

-Food safety oversight

-Experience building, training, & leading a team

-Highly organized, efficient, and precise approach to restaurant management

At MIXT, we are passionate about 4 key things: our food, our people, our customers, and our planet. We believe in serving delicious, high quality, sustainably sourced food that is convenient and supports a healthy lifestyle. We want our employees to thrive so we pay above-market wages, provide excellent benefits for all, and are focused on the development of each of our team members based on their individual goals. Our customers are at the center of all the decisions we make, and we strive to get them the food they crave quickly and conveniently. Through all that we do we also take care to make environmentally sustainable decisions, we are committed to reducing waste, sourcing sustainably, and ensuring that we are evolving as new sustainable options become available.


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Barista (food and drinks) Rockstar barista & food handler cafe   

About Us 

Robin’s Cafe is located within ODC theater in San Francisco’s Mission District. Our cafe was founded in 2016 and we have a dedicated following of dancers and students, local companies, and the surrounding neighborhood. We are currently seeking a part time barista (20+ hours/week, $15/hour + tips) who are great team players that will learn and continue to grow with the cafe.  Our community is incredibly kind and supportive, the cafe is growing quickly, and we are looking for a barista to fill out our ranks.

About the Job 

You will train in making espresso drinks with Linea Caffe and will be taught to make the food on our menu. A typical day at the cafe is you learning and rotating between each stations. The best part of this job is that you will never get bored doing just one thing. You will learn to make food, drinks, prep for the next day, and interact with our customers. Our cafe strive to deliver the greatest quality when it comes to our service and our food/drinks so when the line is out the door, your focus turns to ensuring each person receives a friendly and quality food and coffee experience. As a new cafe, we’re eager for your input. When you see a system that needs to be improved, we look forward to working with you to build it!

About You 

Our ideal candidate is a person that is quick to pick up new skills and you are eager and willing to learn. We are looking for someone that is ready to go and most importantly, reliable. You develop authentic rapport with guests, can work independently as necessary, and you have the savvy know-how to navigate unexpected situations with confidence. You aren't intimidated by a long line of excited people and you love making spaces more efficient in downtime so you're ready for the busy period. Ideally, this isn't your first time working in customer service.

 

Responsibilities  


  • Create espresso drinks and food with a consistent level of excellence. Regardless of the day of the week or the crowds, customers can depend upon receiving an amazing coffee and food experience.

  • Identify ways to improve operating procedures, checklists, and documentation so that your individual observations benefit the entire team and lead to all-around cafe improvements. 

  • Be timely and reliable, dress professionally, and be ready to work through your shift so that your coworkers want to work with you again (and again) and so that visitors look forward to your thoughtful attention.

  • Be a team player. You are responsible for working well with your coworkers to create the smoothest possible working space to fulfill the needs of our customers and that of the cafe.

     

Requirements  


  • Available mornings, evenings, and weekends (we will try to work and be flexible with your schedule)

  • Familiarity with a fast-paced work environment

  • 1-2 years of retail or customer-facing work experience

  • Proven ability to work well within a team environment

     

How to ApplyTo apply please send your resume (as a .doc or .pdf). Please include a short paragraph detailing someone (a teacher or mentor, not your mother!) you are grateful for, and how they nurtured you. We are growing and we are invested in employees who take ownership over their role in order to contribute in a bigger way with us.  


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Mission Montessori believes our goal as educators is to help each child become a passionate member of the human community who is confident, creative, and flourishing. We pride ourselves on taking our mission to heart and having a school culture that supports our mission. We know that our students thrive when we, as adults, feel passionate about our work and create an environment where we also feel confident, creative, and flourishing.

Mission Montessori is currently seeking a Curbside Point Person. In this part-time role, you would be taking charge of our curbside process from beginning to end each afternoon, ensuring it goes smoothly for families, children, and our curbside runners. This is a wonderful position for someone who is quick on their feet, organized, and a great communicator and who wants to spend more time in a childcare/school setting.Job Description:


  • Helping with our curbside pick-up for families to ensure a positive, safe, and smooth experience.


  • Assisting with signing children out and making sure each child is picked up by an authorized adult.

  • Helping supervise children as needed in other classrooms or playground areas on site.

Qualified Candidates Will Have:


  • A joyful disposition and love of working with children of all ages

  • Ability to interact with parents and co-workers in a warm, empathetic, competent and respectful manner

  • A love for being outdoors and active

  • Flexibility and energy

  • Excellent attendance and punctuality

  • Fluency in Spanish - not required, but a plus!

Required Trainings / Credentials: 


  • Proof of 12 ECE units preferred

  • Live-Scan fingerprints and criminal background check

  • Authorization to work in the U.S.

Our ideal hours are Monday to Friday 3:00 to 6:00. If you have hours are that are similar, but don't completely match these, we may still be able to make it work. 

To look at our other positions and/or apply, please visit www.missionmonotessori.org/join-our-team


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 At the core of every outstanding Compass experience is an outstanding Compass program director. Our program directors lead our efforts to deliver exceptional value to Compass’s clients and tutors.

The Role:

Program directors play the critical role of developing and maintaining relationships with our clients and instructors. Their activities are focused around consultative sales, attentive program management, customer guidance and care, supervision of our tutor staff, and relationship cultivation within a broad referral-based community. Every client’s test preparation program is crafted and managed by a Compass program director and every Compass tutor is hired, trained, mentored, supervised, and supported by our program director team.

Essential Functions:


  • Conduct several consultative sales calls per day with potential clients, typically by phone and occasionally in person.

  • Make customized and student-centric program recommendations based on extensive conversations.

  • Follow up with prospective clients conscientiously and thoughtfully.

  • Convert recommendations into individualized tutoring programs and manage those programs to successful and highly satisfying outcomes.

  • Each program director actively manages several hundred one-on-one programs per year and provides a level of personalized service that consistently leads to enthusiastic word-of-mouth referrals and long term loyalty.

  • Make thoughtful tutor matches for each client; supervise the tutor-client relationship; provide ongoing strategic guidance and expertise related to college admission testing and preparation; resolve any program-related concerns.

  • Develop and maintain long term relationships with clients; strengthen relationships with tutors by providing ongoing support, evaluating performance, and offering professional development and mentoring.

  • Conduct interviews with prospective tutors and share management responsibility for the overall recruitment, training, and professional development process.

  • Deepen our enduring relationships with school-based and independent college counselors by consulting with them on program recommendations, and providing student progress reports.

  • Program directors with interest and skill in public speaking have the opportunity to lead presentations at schools for parent and student audiences and at conferences for counselors.

The Ideal Candidate:

At Compass, our program directors stand out not only for what they do but also for how they think. We ask for conscientious and consistent effort to align daily actions with our ethical standards and long term goals. We expect that a program director’s contribution will increase over time with an expanding breadth and depth of experience and expertise, more and higher stakes responsibilities, and by assuming leadership roles.

While handling the busy demands of a routine day, our program directors are guided by the longview aspect of their roles. This is revealed in their client conversations, the details in their work, their decision making, and in the way they talk about Compass. They make a consistently positive impression on everyone they meet. They are experienced, empathetic, wise, trustworthy, sensible, fair, honest, engaged, and needed.

In Return:

We strive to make our program directors feel confident and secure, trusted and supported. We look for hard working team players who want to invest long term and who will make the most of an investment in them. Program directors are central figures at Compass but part of a much larger full-time team that provides mentoring, strategic leadership, administrative and operational support, and cutting-edge tech tools. Program directors are given the help – and the autonomy – they need to succeed.

While this is a sales position, ours is not a typical sales culture. We keep the client’s needs at the center of every conversation and let the appropriate recommendation emerge from there.

Qualifications:


  • Exceptional interpersonal instincts and skill, in all modes of communication and contexts

  • Meaningful and relevant professional experience in relationship management and sales

  • High comfort level with, and interest in, college admission testing subject matter

  • Naturally collaborative spirit internally, competitive mindset externally

  • Willing to embrace a challenging learning curve and open to possibility of a long term role

  • Able to work a traditional full-time weekday schedule based in our office

  • Undergraduate degree required, advanced degree preferred

Compensation, Benefits, and Intangibles:


  • Annual salary of $60,000 + bonus, benefits, and perks

  • Quality health insurance plan with modest employee contribution

  • 401k with employer match

  • Paid vacation/personal days, holidays, and seasonal flex-days

  • Wellness stipend

  • Frequent lunches, social events, offsites, and professional development opportunities

  • Beautiful offices with comfortable furnishings and modern equipment

  • Top-notch tech infrastructure supported by awesome product development team

  • Kind, fun-loving, interesting, and talented teammates (no exceptions)

  • Transparent, equitable environment and ethical leadership

To Apply:

Submit your resume and a cover letter detailing why this position would be a good fit for you. We value thoughtful cover letters and will give priority to candidates who demonstrate interest in this way. Please note that we are unable to accommodate unscheduled drop-ins or phone calls. Thank you for your interest. 


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Namaste Yoga & Wellness is a local, independent, woman-owned business, serving the East Bay since 2003. Our two Oakland locations provide over 130 yoga classes per week, and we offer workshops and continuing ed programming. Our retail boutiques extend the experience with eco-friendly yoga wear and sacred objects of beauty. 

Namaste is an equal opportunity employer and strives to manifest a creative, compassionate and joyful environment for our employees. 

SALES & CUSTOMER SERVICE REPRESENTATIVE

Namaste Front Desk Coordinators are the heartbeat of our studios, building and maintaining the community through exceptional customer service, creating a welcoming environment and facilitating studio operations and sales. The FD Coordinator serves as a guide to our members and guests, setting the tone for their experience and navigating them through our services. Coordinators embody the Namaste mission and culture with strong interpersonal communication skills, extensive knowledge of our services and enthusiasm for maintaining the presentation of our facility.Namaste is looking for a dedicated, service-minded individual who is passionate about sharing the benefits of yoga and wellness with others. The right candidate will thrive in a fast paced environment and be able to multitask and handle a variety of responsibilities and situations concurrently.

Reports to: Operations Manager.

Hours: Full and Part Time available, evening and weekend availability required.

Salary: $15-$18/hr, DOE

CORE RESPONSIBILITIES


  • Directs a smooth and efficient flow at the front desk during busy check-ins.

  • Actively promotes and sells memberships, workshops, trainings and retail offerings.

  • Educates guests about the details of our offerings and products.

  • Works with MindBody Online for all bookings and transactions, with a high degree of accuracy.

  • Compassionately holds boundaries and enforces Namaste policies.

  • Executes daily maintenance tasks, upholding a clean, safe, organized and aesthetically pleasing studio and retail space.

  • Supports management and leadership teams by communicating and providing feedback regarding the needs of the space.

REQUIREMENTS


  • Minimum 1 year commitment.

  • Strong sales and customer service skills.

  • Ability to problem solve and take initiative.

  • Strong organizational skills, ability to prioritize.

  • Willing to work in varying shifts and extended store hours.

  • Works effectively within a team as well as independently.

  • Familiar with Namaste studios and key offerings.

  • Strong computer skills; previous experience with MindBody Online a plus.

  • Knowledge of yoga and wellness industry.


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CUSTOMER SERVICE MANAGER

*

A national luxury rose company is looking to hire a Customer Service Manager.

Roseshire is the only brand of luxury rose arrangements that offers delivery anywhere in the nation, overnight. Presentation and experience is everything, and Roseshire makes sure to distinguish themselves as the best in the industry. The product is available in sizes that can't be found elsewhere, packaging that is unique and original, and every product is shipped in arrangement layouts that deserve to be hung on a wall, rather than placed in a vase. Ideal for making a euphoric impression on the receiving end, Roseshire also allows home decor enthusiasts to create directly from the package. When you think it stops there, every product is shipped with water, and post-build is signed by the craftsman. The experience from shopping the site to seeing the product is what sets Roseshire apart in this ever-changing retail industry.

*

*Responsibilities:


  • Improve customer service experience, create engaged customers and facilitate organic growth

  • Take ownership of customers issues and follow problems through to resolution

  • Develop service procedures, policies and standards

  • Keep accurate records and document customer service actions and discussions

  • Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment

  • Adhere to and manage the approved budget

  • Maintain an orderly workflow according to priorities

  • Maintain great relationships with vendors

  • Manage all shipping responsibilities

  • Telephone protocol

Requirements:


  • Proven working experience as a customer service manager

  • Experience in providing customer service support

  • Excellent knowledge of management methods and techniques

  • Proficiency in English

  • Working knowledge of customer service software, databases and tools (Shopify, Salesforce, Microsoft Office, Gsuite, Email, etc.)

  • Ability to think strategically and to lead

  • Strong client-facing and communication skills

  • Advanced troubleshooting and multi-tasking skills

  • Exceptional organizational and communication skills

A Plus:


  • Startup experience

  • Salesforce CRM

  • Management of a team

  • Floral industry experience

*

Job Type: Full-time

Salary: $45,000.00 to $55,000.00 /year

Experience:


  • Customer Service: 4 years (Required)


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Presidio Sport & Medicine is a PT-owned clinic with one location in the Presidio of San Francisco and another in Mill Valley. We focus on outpatient orthopedics with emphasis on manual therapy, exercise, education, and returning clients to activities they love. Our environment is dynamic, innovative, and supportive. Our culture is passionate, empathetic and collaborative. We have an exciting opportunity for a full-time Client Service Specialist to join our team, working at our San Francisco clinic. Join our team and you’ll enjoy a fulfilling career dedicated to quality care and professional growth. Find out more about us at www.presidiosport.com.  

 

Job Description:  As part of our Client Service Specialist team, you will be integral in helping our clients meet their rehabilitation and fitness goals. Job duties include, but are not limited to: 

· Greet and assist clients, demonstrating excellent customer service 

· Schedule appointments using practice management software  

· Understand and clearly communicate benefit and payment options 

· Collect payment at the time of service 

· Keep schedule filled and therapists updated as schedule changes 

· Maintain a strong knowledge of all PSM services and offerings 

· Answer multi-line phone system and manage messaging 

· Receive and distribute mail, faxes and deliveries 

· Ensure sufficient stock of office supplies, forms and materials 

Qualifications:  

· Receptionist experience, preferably in a medical office  

· Knowledge of health insurance  

· Friendly, professional phone manner and excellent customer service skills 

· Highly organized, able to multi-task and reprioritize duties 

· Strong attention to detail  

· Compliant, self-motivating, team player that works well with others 

· Proficient in Microsoft Office and e-mail; experience with electronic medical records and practice management software a plus 

· Neat, professional presentation of self and surrounding work area 

Hours: We offer hours between 7:00am – 7:00pm. For the best customer service, we have a team of three Client Service Specialists with overlapping hours. We currently have an opportunity for the schedule of Monday through Thursday 9:45am – 6:45pm, and Friday from 8:45am – 5:45pm. Our team also works one Saturday per month, 8:15am – 12:15pm. 

Compensation: We offer competitive compensation commensurate with experience, including hourly pay plus monthly incentives. Our comprehensive benefits package includes medical, dental, paid holidays, paid time off, retirement plan, continuing education, commuter benefits, discounted services, a gym membership, and other employee perks.          


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PRINCIPAL RESPONSIBILITIES:

Under the direct supervision of the Assistant Manager of Guest Engagement and working as part of Guest services, assisting the Dining Room Team with the everyday duties of the Dining room service. These duties include: greeting guests, giving information & referrals, connecting guest’s with other SAF services, handling special needs and requests, issuing disability cards etc. This position, at times, acts as a backup for some Client Safety Services positions and Volunteer coordination. The Guest Services Assistant must demonstrate in their performance, adherence to established policies and procedures exhibiting the defined characteristics associated with attendance and punctuality.

MAJOR DUTIES


  • Working as a team, assist with all aspects of the Dining Room Service encouraging and participating with guest engagement in an effort to identify and assist with their specific needs. This may include: making referrals to other SAF services or other services within the area, handling special needs or requests, screening for and issuing disability cards, facilitating a compassionate and safe environment, etc.

  • Under the direct supervision of the Assistant Manager of Guest Engagement, maintains and dispenses accurate information and referral for Dining Room guests, producing updated service handouts, and maintenance of an ‘events’ bulletin board, etc.

  • Responsible for all participant and/or program data tracked through St. Anthony databases as required by the program.

  • Provide support to all staff with any medical or emergency situation as needed. Attends and participates in relevant meetings and trainings: Guest Services, Dining Room staff, CSS, Direct Service, Foundation-wide, etc. Offer assistance with our weekly Brown Bag distribution.

  • This position will accommodate guests who have special needs (i.e., mental illness, physical disability, hygiene issues, etc). Connects guests with other SAF services including Free Clothing Program, Social Work Center, Technology Lab, Chaplain Services, Clinic, etc. This may include physically walking guests to other programs, and also contacting and following through with other programs, etc.

  • As part of the dining room staff you will assist with special projects and administrative tasks as needed. Help with coordination of holiday volunteers and holiday projects. Participate with the training, orientation, supervision, and evaluation of volunteers and interns assigned to guest services. Provide support with the decorating of the Dining Room for special meals. Assists and works with all members of the Dining Room in responding to the responsibilities and needs of the program- free dining room serving 2,600 meals daily to homeless and low-income individuals and families.

MINIMUM QUALIFICATIONS


  • Two years’ experience in client services, social work or customer service.

  • Must have excellent skills working with homeless, low-income, and mentally disabled persons.Ability to work with a diverse client population.

  • Excellent interpersonal, listening, oral and written communication. Possess conflict de-escalation skills.

  • Ability to prioritize work, handle multiple tasks, and exhibit flexibility in work assignments.

  • Spanish/ Cantonese/ Mandarin speaking desired.

  • Ability to be polite, tactful, and firm with the public.Ability to set limits and to handle emergency and pressure situations.

  • Good organizational skills and detail oriented.Ability to maintain accurate paperwork and complete appropriate follow-through. Administrative skills required to complete projects.

  • Excellent work habits: punctual, reliable, cooperative, and team-oriented.Ability to work with minimal supervision.

  • Commitment to St. Anthony Foundation Statement of Values and a desire to work for a social service agency serving the poor.


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We’re hiring! 

We are the new (2 years old now!) Marin County location of the well known Berkeley Cactus Jungle. 

Spring is coming, the days are getting longer, and we’re looking for additional customer service specialists to help us make this year our best yet. We’re a local retail nursery featuring succulents, cactus, bamboo, drought-tolerant perennials, and so much more! 

Our focus is customer service and that means we actively engage with our customers, every day, all day. We ask lots of questions to help determine what plants will best fit their specific needs because we want our customers to be successful plant enthusiasts. We assist them in selecting plants and we give easy-to-follow plant care instructions that include how to repot, when to water and fertilize, and what plants work well together.  

Our most successful team members are friendly, outgoing, inquisitive people who enjoy sharing their passion for plants with our customers. They are plant nerds that delight in getting their hands dirty while teaching others about the plants we grow and sell. This passion and level of customer service is what our customers have come to expect from us. 

Have you worked at a nursery, taken horticulture classes, or volunteered at a Botanic Garden? If so, and if you value sharing that experience, you’ll find this position rewarding. If your education or experience is in engaging and educational customer service, you’ll also revel in this opportunity. We can teach you what you need to know about the plants!

This job can be physically demanding- we're on our feet all day and must be able to lift at least 40lbs. Weekends are required. Currently looking for part time, but we can discuss full time options. Benefits offered. Competitive wages based on experience. Must be able to occasionally work at our Berkeley location and provide your own transportation. 

If you enjoy actively engaging with the public, plants, and a fun team, please submit your resume AND cover letter. Tell us about you! Please do not drop your resume off or call the nursery.  


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Movie Theatre Staff  Wanted

Rialto Cinemas Elmwood in Berkeley is currently seeking a floor staff position that could lead to assistant management.

This is not a seasonal position. The potential for longer-term stability in an employee is what we invest our training in.

We are looking for talented individuals who will take pride in all aspects of theatre operations to join our team. Floor staff are cross-trained in every area of theatre operations including box office, concessions, ushering, and floor staffing.  They are the most direct representatives of the theatres.  We believe in the power of movie going as both a cultural and social experience. 

Training takes a good 2-3 months to understand all the various systems and duties involved.

Applicants should be in good physical shape, able to stand for long periods, lift up to 40 lb. bags without issue, and make great eye contact. The applicant should also be able to work nights, weekends and holidays. We are specifically seeking an applicant who can be available on Tuesday & Thursday evenings. 

The aim is for some regular shift assignments, and shifts can range from as low as 3 hours to 8 depending on the need of the theatre.

Excellent communication skills, attention to detail and superior customer service are essential.

Applicants for Rialto Cinemas Elmwood must have had demonstrated prior experience in retail as well as other customer service experience.

The current rate is Berkeley's minimum wage of $15.59 per hour.

Immediately hiring for at least two shifts a week (approx 6-12 hours). If the candidate looks promising to be moved into an Assistant Management position, the hourly rate would increase.

 Any past experience in working in a movie theatre or other entertainment field or theatrical environment is a huge plus.

This is a great part time job for a retiree who can meet the physical requirements and has had experience in sales and touch screen knowledge.

Please email your resume along with a cover letter describing why you would you be a great fit for this position. Please gear your cover letter and resume towards this job position.

NO PHONE CALLS OR WALK-INS PLEASE.

Principals only. Recruiters, please don't contact this job poster.

Please do not contact job poster about other services, products or commercial interests.

Customer service, money handling, mindful, quick thinker!


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Cowgirl Creamery at the Ferry Building is hiring Cheesemongers for our cheese shop! We are looking for passionate, friendly individuals to join our amazing team and who want to sell cheese!

Our Ferry Building Shop showcases artisan cheese and specialty products from all over California, America and Europe. It’s a high volume retail store, located at the epicenter of all things local and delicious. Our mission is to educate guests about the world of cheese and to share the stories of all the amazing cheesemakers we represent.

What You'll Do: 


  • Cowgirl Cheesemongers sell quality cheese while providing a memorable experience, and delivering the highest standard of customer service. 

  • Additional job duties include cutting & wrapping cheese, maintaining cheese displays, and assisting with opening/closing.

What We're Looking For:


  • Our ideal candidate has a great attitude, values being part of a team, and enjoys working in fast paced environments.


  • Weekend schedule availability is a must; immediate availability is a plus!

  • This is a fantastic opportunity anyone interested in the cheese industry, regardless of experience - we are eager to train new Cheesemongers in the craft, and welcome seasoned professionals who wish to mentor others. FOH or BOH experience also a plus!

 Perks & Pay:


  • Hourly rate DOE + tips

  • Cowgirl Creamery offers health and dental insurance, 401K, paid time off, and a 25% discount!

  • Small but mighty perks like swag to keep you warm, coffee & treats to keep you going, birthday gifts, and endless Cowgirl cheer!

Ready to saddle up?! Please respond with a current resume.

We look forward to hearing from you!

We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

 


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We are currently hiring a Studio Lead Position for our El Cerrito location to start by March 15, 2020.

Duties include, but are not limited to:


  • Maintain teacher schedules and subbing, both online and print

  • Assist with onboarding new teachers

  • Manage our Teacher Assistant program, which is a yoga scholarship/work exchange program, including recruiting, training, scheduling, and managing the Teacher Assistants.

  • Communicate with clients, teachers, and staff on administrative and customer service issues

  • Keep studio facilities and resources clean, stocked, and in good operating order for classes

  • Be an active and integral part of the Square One community by attending community events

  • Each studio lead is also assigned an ali-studio project based on skills and experience

  • Manage airbnb rentals, schedules cleanings, and responds to inquiries

Qualifications:


  • Ability to pay close attention to detail

  • Strong organizational skills

  • Excellent communicator

  • Must be proficient in google docs and sheets, MS word and excel

  • Experience in mindbody software preferred

  • Able to troubleshoot and manage technology

  • Self-starter, yet able to stick to protocols and guidelines

  • All Square One employees must be willing to step in to ensure top-notch student experience, even if that involves scrubbing down a toilet

  • Must be comfortable lifting up to 40 lbs, sitting, standing, and going up and down stairs

Benefits:


  • $18 an hour to start, approximately 15-20 hours per week

  • Flexible schedule

  • Easy ability to schedule time off

  • Unlimited yoga membership

  • 100% scholarship to in-house yoga teacher training modules, after 6 months of service and as space allows

  • Workshop discounts and/or comped tickets

  • Paid Time Off: 12 hours PTO per year (accumulates 1 hour/month beginning 90 days after hire)

  • 4 paid holidays per year

  • Sick policy as required by law

To apply for the position, download and complete the and send it, along with a cover letter and resume, to . Applications without a cover letter or resume will not be considered. 

No phone calls, please.


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Mike's Paddle is the leading Stand Up Paddle Board Shop and School in the Bay Area! Join our team of outdoor and retail professionals to provide excellent services to paddlers. We provide lessons, rentals, classes, tours, and retail for the general public. Our offerings has a very wide span: beginner classe, summer camps, surf lessons, international trips. Our retail shop has top of the line boards and accessories in the industry with all top brands in the shop as well as demos. We are looking for an assistant retail store manager to work in a very dynamic and fun environment.

Website: http://www.mikespaddle.com

Yelp Reviews: https://www.yelp.com/biz/mikes-paddle-alameda

Duties and responsibilities include but no limited to:

-Customer Service: Answer phones, email and social media inquiries; assist customers with online and in person transactions; assist customers with board rentals as well as launching and docking boards.

-Retail: Merchandising; store front decorations; help with receiving and stocking; retail sales of boards, paddles and accessories; help with big retail sales events.

-Managing: one other retail sales assistant and dock assistants; interacting with SUP and SUP yoga instructors.

-Social Media: daily instagram posts of shop, paddling or environment.

Job Requirements:

-Retail management experience 1 year or more

-Knowledge of customer and market dynamics and requirements

-Solid communication and interpersonal skills

-Ability to read, write and effectively communicate with customers, peers and management

-Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business

-Ability to work as part of a team and take initiative independent of direct supervision

-Physical demands: This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching and climbing ladders. Must be able to lift 40 Ibs.

-Enthusiastic, friendly and energetic with a genuine desire to provide outstanding service

-High school diploma or equivalent; college degree preferred

Preferred Qualifications:


  • Retail Sales experience

  • Knowledge of outdoor industry and products, specially paddling

References:


  • 3 previous references required

Job Type: Full-time


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  General Position Description

The Alliance Specialist provides direct services to child care center clients implementing the project’s vision, goals, and values on a day to day basis.  

This Position Reports to the Alliance Director

Key Responsibilities


  • Maintain high level of  expertise in need and eligibility criteria, admission priorities, and  requirements of the California Department of Education (CDE) Title V Regulations.

  • Keep up-to-date with any changes to CDE Regulations and Management Bulletins.

  • Communicate with  child care center clients and third parties as necessary to obtain and  verify relevant data to determine family need and eligibility for services  prior to enrollment.

  • Perform ongoing need and  eligibility certifications, updates and re-certifications for CDE  subsidized families per regulations.

  • Monitor and resolve issues with Alternative Payment Provider family certificate expirations/extensions on an ongoing basis.

  • Follow up on outstanding  issues until a resolution is reached.

  • Ensure timely transfers of verified family file information to agencies.

  • Closely communicate with participating child care agencies regarding existing or forecasted vacancies.

  • Assists with maintenance of data management and reporting processes and procedures.

  • Perform data entry, data  management, and reporting for a range of early childhood programs utilized  by child care center clients including but not limited to Preschool for All, OECE Early Learning Scholarships, Alternative Payment Providers, and  California Department of Education. 

  • Maintain confidentiality of agency, clients, and family information.

  • Ensure consistent and timely submission of reports.

  • Provide prompt support to client agencies including local travel to sites when necessary. 

  • Attend and proactively participate in all meetings relevant to service delivery      and staff professional development.

  • Stay current in developments and trends in the early education sector and issues relevant to the  mission and make recommendations as appropriate.

  • Entry level accounting data entry as needed.

  • Other projects and/or tasks as assigned by the Alliance Director

Knowledge, Skills, and Experience Required


  • Dedication and commitment to the organization’s mission and values. 

  • Bachelor’s degree, or combination of experience and education that would provide the required knowledge and skills.

  • At least six (6) months experience with early care and education data management preferred and/or strong interest and aptitude for data management, and interest and passion for  early childhood business services.

  • Bilingual English/Spanish or English/Chinese with strong verbal and written communication skills in English and Spanish/Chinese.

  • Excellent organizational, interpersonal, data management and technology skills including proficiency in Microsoft Office, especially Excel.

  • Bookkeeping and/or Quickbooks  experience a plus.

  • Ability to operate with minimal supervision, with initiative and discretion.

  • Ability to prioritize tasks based on current timelines and manage competing priorities.

Physical Requirements

While performing the responsibilities of the job, the employee frequently sits for extended periods of time, and occasionally stands, walks, talks/listens, stoops, kneels, crouches or crawls, and reaches with hands and arms.  The employee occasionally lifts up to 20 lbs.  Close and distance vision and manual dexterity to use a telephone and computer are required. 

Employment Details

Full time, exempt position for non-profit organization.

May require a flexible schedule with occasional evening hours. Primary work location: San Francisco 94133 

Salary and Benefits

Commensurate with experience Health, Dental, Vision, Life Insurance, Retirement Plan, Commuter Transit 12 paid vacation days and 12 paid sick days 

 

San Francisco Early Learning Alliance is an Equal Opportunity Employer


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We’re hiring!  

Spring is coming, the days are getting longer, and we’re looking for additional customer services specialists to help us make this year our best yet. We’re a local retail nursery featuring succulents, cactus, bamboo, drought-tolerant perennials, and so much more! 

Our focus is customer service and that means we actively engage with our customers, every day, all day. We ask lots of questions to help determine what plants will best fit their specific needs because we want our customers to be successful plant enthusiasts. We assist them in selecting plants and we give easy-to-follow plant care instructions that include how to repot, when to water and fertilize, and what plants work well together.  

Our most successful team members are friendly, outgoing, inquisitive people who enjoy sharing their passion for plants with our customers. They are plant nerds that delight in getting their hands dirty while teaching others about the plants we grow and sell. This passion and level of customer service is what our customers have come to expect from us.  

Have you worked at a nursery, taken horticulture classes, or volunteered at a Botanic Garden? If so, and if you value sharing that experience, you’ll find this position rewarding. If your education or experience is in engaging and educational customer service, you’ll also revel in this opportunity. We can teach you what you need to know about the plants! 

Weekends are required. Full time is preferred. Benefits are offered. Competitive wages based on experience. Must be able to occasionally work at our Marin location and provide your own transportation. 

If you enjoy actively engaging with the public, plants, and a fun team, please submit your resume AND cover letter. Tell us about you! Please do not drop your resume off or call the nursery.  


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Job opening for full-time (40 hours per week) Customer Service Representative. Do you enjoy helping people? Are you a good listener? How are your computer skills? We are looking for someone with a good attitude, attendance and work ethic. Experience in an Auto Body Repair environment is helpful but not a requirement. 

 Our CSRs are responsible for the "customer connection" on phones and in person and must be polite, professional, helpful and hospitable. They also will learn to use our management software and enter invoices. Sometimes it may be necessary to drive a customer somewhere for vehicle drop off and pickup.

Shops are open Monday through Friday, 7:30 a.m. - 5 p.m.

 We are a family-owned and operated corporation now doing business as Fix Auto. We offer competitive wages and excellent benefits:

· Health insurance (which includes prescription discounts) premiums paid 100% for employees after 60-day waiting period.  Dental and vision care available for a fee

· Commuter benefits and, if needed, 50% paid parking where lots are available nearby

· Cafeteria plan -- includes flexible medical spending and/or dependent care up to maximum as allowed by the IRS

· Paid Time Off (includes sick pay, personal and vacation--begin earning on day one of employment) as well as paid Holidays 

· after a year of employment: 401k retirement plan 

· There is great opportunity for growth and advancement; we will send you to any ICAR classes needed

Provable authorization to work in the U.S. including  current CA Driver's License with clean driving record is required. We background and drug screen upon job offer and acceptance.

Great opportunity for growth and advancement! Our CSRs often learn to estimate or help in the shop production area. 

Applications submitted through our website at www.lofrano.com (click on Employment and Customer Service Representative) will be viewed or you fax resume to 415 865-8421.  Any privacy information entered on application cannot be viewed by employer until such time as a job offer has been made and accepted. 


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Job Title: Customer Service Sales Associate

Reports to: Aaron Jones, founder

Effective Date: ASAP

Part Time, hourly rate of 20+ per hour with option to move to full time or salary increase quickly

We are a small, family run business that makes the world’s first line of heated outdoor furniture! Our shop is located in the Bayview district of San Francisco and this is where we make the majority of our furniture, meet with clients and come to work every day. (We are conveniently located across the street from BevMo and a recycling center!) This job focuses on client services and sales.  You are the person who gives our clients their first impression of Galanter & Jones. You are warm, helpful, quick to respond, friendly, persistent without being pushy. You make people feel at home, you anticipate their questions and needs. You are organized and efficient.  Since we are a small start up we have all worn every hat in this operation! We know how to roll up our sleeves and get the job done and we’re looking for someone who understands what it takes to keep a small business rolling. (Flexibility, willingness to jump in and a can do attitude are helpful) This is an integral position and a great opportunity to grow with the company.  

 

Responsibilities Client interface – communication with clients regarding everything from sales to delivery timelines, etc. This is a high touch area and requires good communication skills! When you are in the office, you will be the one to greet and entertain the clients. You make sure the reception area is clean and presentable for clients. You are the one answering questions that come in via and are the voice behind our web based chat. You follow up, then follow up some more and then after that, you keep following up. Sales -  sending out invoices, processing POs, answering endless questions, being VERY well versed in our product, working with Operations to answer questions and get clients what they need asap. When clients want to come by and see our furniture, they meet with you. If a client needs a delivery estimate, you get one!

Outreach - If someone comes to you with a lead, you reach out and introduce them to Galanter & Jones.

Support - Work closely with operations and marketing. 

• Some evenings, weekends and travel required 

Qualifications This position is best suited for an anticipatory, efficient, organized multi tasker who enjoys people.This job requires interaction with high touch clients. A sense of humor is required.  

You got to have hustle. You will be expected to work hard.  Excellent written and verbal communication skills a must.  We use HubSpot, Quickbooks, Dropbox, Slack and Google. 

A little background about our company: Galanter & Jones is a design + fabrication studio in San Francisco  by brother / sister duo Aaron and Miranda Jones. Founded in 2012, we debuted with a line of heated outdoor seating. Smooth and warm like a rock set out in the sun, our pieces are comfortable, durable and beautiful. Many have said that they are as relaxing as being in a hot tub without having to get wet. They completely change the way people can experience the outdoors while simultaneously offering an elegant solution to traditional outdoor heating methods.   We have been featured in a variety of publications including Elle Decor, House Beautiful and Dwell, and earned "Best Outdoor Furniture" at Dwell on Design 2015. Our clients include interior designers, landscape architects and a portfolio of residential, hospitality, and commercial spaces.    


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WHO SHOULD APPLY? A message from our care team leader:

“We have a rockstar CCS team, and we are looking for the right person to help it grow! People who are true helpers, collaborative, and accountable will excel in this job. If you are coachable, then you are coming to the right place because your team is here to build on your strengths to help you achieve your goals.

We believe in the power of feedback; not only will we help you improve, but we will also be open to your contributions and ideas. We stay focused when it is needed, and we also know how to have fun at work and outside of the office. We are passionate about the growth of our customers, our teammates and our company.

If you find this compelling, then introduce yourself and put your best foot forward. If you don’t, then click the back button and choose a different adventure. Either way, may the Force be with you as you continue on your journey!” - Amber Costello, Manager of Customer Care

WHAT IS BROADLY? Our product enables local businesses to deliver a five-star customer experience. People have a better experience when the business is responsive, engaged, and customer-centric. By helping local businesses serve their customers better, we also help them thrive.

Our culture is diverse and inclusive and what we all have in common is that we find purpose in our work, we know our work has meaning, and we strive to learn from one another as we build Broadly together!

WHAT'S THE JOB REALLY?When customers contact Broadly for assistance, our Customer Care Specialists act as “first responders” to solve the problem if possible or escalate to another team if needed. We provide world-class customer support via phone, email and chat.

We wear multiple hats and have to switch gears often. Our future teammate will need to be able to multi-task, prioritize and adapt.

Our goal is to get customers the help that they need as quickly and efficiently as possible- our customers are running small businesses and their time is very valuable. We want to make sure they get the answers they need with ease.

Beyond providing customer support, we also advocate for our customers by providing feedback to the company about their experiences. We often have the opportunity to work on company initiatives that help improve the product and our services.

HOW DO I APPLY? Please send us your resume and a cover letter.

In your cover letter give us a better idea of who you are and why you are applying to Broadly. Need some ideas? Let us know what motivates you, how you can see your past experiences helping you succeed at the role, what your goals are and how Broadly can help you achieve them, etc.

We will consider your resume and cover letter to be an example of the BEST possible work that you can do. Please proof-read it for clear communication, proper grammar and correct formatting to make sure that you are showing us what you’ve got!

We are diligent when it comes to finding the right teammates, so our interview process is a little different! You’ll have an opportunity to meet with several people on the team and check out our office in Fells Point before final decisions are made. You can expect to hear back from us quickly if we want to move forward, so keep an eye out for messages from us!

Thank you,

The Broadly Recruiting Team

Role details:


  • Provide phone, email and/or chat support

  • Manage and prioritize our inbound support channels with speed and accuracy

  • Troubleshoot and resolve account, product, billing and technical issues

  • Drive product adoption, success and happiness with every interaction

  • Be the voice of the customer and collect feedback for product improvement

  • Improve small business' online business listings, social media pages and websites

  • Collaborate cross-functionally with other teams to improve overall customer experience

  • Brainstorm and develop process improvements to build value for Broadly

  • Assist with various internal Broadly projects (depending on skill-set) you Swiss Army knife, you!

Ought to have:


  • Strong ability to communicate with confidence, integrity and compassion over phone and email

  • Strong attention to detail and ability to multi-task and manage time

  • Ability to remain professional and composed during advanced customer situations

  • Experience with Microsoft Office (Word, Excel) and/or Google Suite

  • Experience with handling inbound calls

  • 1-2 years of related experience

  • A strong sense of humor

Lovely to have:


  • Associate's or Bachelor's degree (or in pursuit of)

  • Bilingual a huge plus as we build a diverse employee & client population.

  • Basic HTML/CSS

  • Prior startup experience

  • Experience with Salesforce and Mac OS

  • Project management skills

  • A known allegiance to a Harry Potter house (all houses welcome!)

Benefits:


  • Flexible Time Off: We believe that a balance between work and life is essential to happiness and success, so work hard and take the time you need

  • Health Coverage: We offer competitive coverage plans for medical, dental and vision, because you’re worth it

  • Food: We serve catered lunch every week, host company get-togethers, and stock the office with bountiful snacks

  • Fitness: Gym subsidy, commuter benefit

  • Travel: Ask us about our International Travel Stipend

  • Team Bonding: Team Outings, Weekly meet 'n' greets, Quarterly All Hands and more!

  • Equity: Stock options

  • $22.00/hour, quarterly bonuses, stock options and International Travel Stipend

Broadly is committed to providing and promoting equal opportunity for all employees and applicants. We comply fully with the spirit, as well as the letter, of all applicable local, state, and federal laws and regulations implementing the national objective of equal employment opportunity. Broadly does not discriminate in employment opportunities or practices on the basis of race, color, citizenship status, national origin, ancestry, gender, pregnancy, sexual orientation, gender identity, genetic information, age, religion, creed, physical or mental disability, marital or domestic partner status, veteran status, political or religious affiliations, height, weight, or any other characteristic protected by law.


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HI, WE’RE BROADLY!

Our product enables local businesses to deliver a five-star customer experience. People have a better experience when the business is responsive, engaged, and customer-centric. By helping local businesses serve their customers better, we also help them thrive.

Our culture is diverse and inclusive and what we all have in common is that we find purpose in our work, we know our work has meaning, and we strive to learn from one another as we build Broadly together!

WHAT'S THE JOB REALLY?

As Vice President of Client Services, you'll be responsible for our customer experience. You'll be leading a team of fifty people in our two offices.

Compensation: $200k+ plus equity and bonus DOE

VP of CS Responsibilities:


  • Create a company-wide culture of Customer Success and align with Executive Team on key business objectives.


  • Define operational metrics and benchmarks to measure customer health (activation, adoption, usage, satisfaction, upsell, retention, etc.).


  • Optimize and manage customer on-boarding, training, implementation, renewals and retention activities and processes for Customer Success, Professional Services, and Customer Care teams.


  • Scale customer success operations by adopting customer success management, predictive analytics, business intelligence, and customer support technologies.


  • Drive new business growth through expansion and up-sell initiatives.


  • Align with Sales and Marketing to develop sales qualification, vertical specialization, customer retention, advocacy programs, and customer communications.


  • Work alongside Product and Operations teams to improve Broadly’s services and product offerings.


  • Create a company-wide customer feedback process to drive cross-department business initiatives. Our company is built on transparency and feedback, after all!


Requirements:


  • 5+ years experience leading customer-facing organizations


  • 5+ years in a management role, leading large teams


  • Strong understanding of SaaS and recurring revenue business model


  • Proven track record of scaling customer success operations


  • Understanding and empathy for local businesses


  • Strong team mentorship and coaching abilities


  • Entrepreneurial mindset with a strong work ethic


  • Excellent interpersonal, verbal, written communication, and presentation skills


Benefits:


  • Flexible Time Off: We believe that balance between work and life is essential to happiness and success, so work hard and take the time you need


  • Health Coverage: We offer competitive coverage plans for medical, dental and vision, because you’re worth it


  • Food: We serve catered lunch every week, host company get-togethers, and stock the office with bountiful snacks


  • Fitness: Gym subsidy, commuter benefit


  • Travel: Ask us about our International Travel Stipend


  • Team Bonding: Team Outings, Regular Meet'n'Greets,, Quarterly All-Hands, Team off sites and more!


  • Equity Package


  • Did you know that many applicants don't read the whole job description? Please tell us the weather where you live when you apply!


Broadly is committed to providing and promoting equal opportunity for all employees and applicants. We comply fully with the spirit, as well as the letter, of all applicable local, state, and federal laws and regulations implementing the national objective of equal employment opportunity. Broadly does not discriminate in employment opportunities or practices on the basis of race, color, citizenship status, national origin, ancestry, gender, pregnancy, sexual orientation, gender identity, genetic information, age, religion, creed, physical or mental disability, marital or domestic partner status, veteran status, political or religious affiliations, height, weight, or any other characteristic protected by law.


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HI, WE’RE BROADLY!

Our product enables local businesses to deliver a five-star customer experience. People have a better experience when the business is responsive, engaged, and customer-centric. By helping local businesses serve their customers better, we also help them thrive.

Our culture is diverse and inclusive and what we all have in common is that we find purpose in our work, we know our work has meaning, and we strive to learn from one another as we build Broadly together!

WHAT'S THE JOB REALLY?

As a Customer Success Manager, you will develop and maintain 300-400 relationships with various small business owners across the nation.

As a Broadly product expert, you will teach business owners how to connect with modern consumers, take control of their online presence, and maximize their search-engine ranking by utilizing our patent-pending technology.

You'll manage the entire customer lifecycle from customer onboarding, training, implementation, support, upsells, renewals and expansion.

In this role, you will be the key point of contact for our customers, helping to maximize the value they receive from our solutions, cultivating successful long-term partnerships.

In addition to your Customer Success peers, you'll collaborate and work closely with your Sales, Marketing, Operations, and Engineering teams to deliver a best-in- class customer experience!

COMPENSATION: $50-55K salary, quarterly bonuses, upselling spiffs, stock options and International Travel Stipend!

To Apply, please submit:

1)Cover letter

2)Either a resume or a robust LinkedIn profile

Many thanks,

The Broadly Recruiting Team

REQUIREMENTS:


  • Covering Pacific Time shift of 8:00am to 5:00pm so 11:00am to 8:00 pm EASTERN TIME

  • 2+ years successful track record in a sales / customer success / account management

  • Experience with a technology or SaaS company

  • Strong ability to communicate with confidence, integrity and compassion via phone, email and occasionally in-person.

  • Strong attention-to- detail, ability to multi-task, and manage time. This is a fast-paced role that requires organization and a self-starter approach.

  • Prior Digital Marketing/SEO, Salesforce, CRM experience

  • Experience working in a start up company is a plus

  • BA/BS Degree, or in pursuit thereof

Lovely to have:


  • Strong proven work ethic

  • Exceptional ability to develop relationships

  • Customer focused and prepared to “go the extra mile”

  • Team-first attitude with the ability to work autonomously

  • Highly organized with a strong attention to detail

  • Flexible and adaptable to a rapidly changing environment, #startuplife

  • Creative and excellent problem solver

  • Dog lover, please see our team roster:)

Benefits:


  • Flexible Time Off: We believe that a balance between work and life is essential to happiness and success, so work hard and take the time you need

  • Health Coverage: We offer competitive coverage plans for medical, dental and vision, because you’re worth it

  • Food: We serve catered lunch every week, gather for company happy hours and stock the office with bountiful snacks

  • Fitness: Gym subsidy, commuter benefit

  • Travel: Ask us about our International Travel Stipend

  • Team Bonding: Weekly Happy Hours, Quarterly All Hands and more!

  • Equity: Yeah, you’ll be a stakeholder, we all are!

  • Compensation: $50-55K salary plus bonus and equity

Broadly is committed to providing and promoting equal opportunity for all employees and applicants. We comply fully with the spirit, as well as the letter, of all applicable local, state, and federal laws and regulations implementing the national objective of equal employment opportunity. Broadly does not discriminate in employment opportunities or practices on the basis of race, color, citizenship status, national origin, ancestry, gender, pregnancy, sexual orientation, gender identity, genetic information, age, religion, creed, physical or mental disability, marital or domestic partner status, veteran status, political or religious affiliations, height, weight, or any other characteristic protected by law.


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Position Summary Pacific School of Religion (PSR) is seeking an Administrative Coordinator to perform a wide range of duties to support the Office of Academic Affairs, Assistant Dean of Academic Affairs and Registrar, and the Vice President for Academic Affairs and Dean of the Faculty. These include serving as first point of contact for the office of Academic Affairs, managing the flow of visitors, answering and routing calls, guiding visitors to the appropriate parties, fielding interdepartmental communications, and performing office tasks, including answering emails, delivering or responding to mailings, and maintaining the highest level of discretion and confidentiality of student and faculty records. They will also analyze office processes and policies, develop creative solutions to problems, answer questions, and take part in team planning and scheduling. To succeed as the Administrative Coordinator, you should be committed to providing attentive support for internal and external parties and ensuring consistent, efficient operations. You should be courteous, analytical, proactive, organized and possess excellent communication skills and be prepared to deal with a diverse and dynamic environment. Familiarity with academic semester schedules, and ability to learn student information systems are required. Applicants are strongly urged to visit our website to familiarize themselves with our institution at https://psr.edu/.   Assistant to Assistant Dean of Academic Affairs and Registrar  Essential duties and responsibilities include the following. Other job-related duties may be assigned. · Provide timely and professional response and support for student course registrations, SONIS inquiries and Moodle for students and faculty.  · Process transcript requests, enrollment verifications, and billing statements. · Post and record student cash and check transactions to student accounts. · Become familiar with information systems at PSR: SONIS, Ellucian Colleague, Izenda, EvalauationKit and Moodle · Support Registrar in course scheduling – collect, review and submit Course Scheduling Information Forms. Post semester schedules. · Review and update sections of the Academic Catalog as needed.  · Administer and collect student evaluations at end of semester. · Manage Title IX and SaVe Act trainings. · Work with Assistant Dean and Registrar as needed to post enrollment to the National Clearing House. · Assist students in scheduling appointments with the Assistant Dean and Registrar. · Anticipate needs and initiate activity to resolve minor problems. Respond to, and assist, the Assistant Dean and Registrar in resolving difficult and sensitive inquiries, complaints, and requests for information and assistance. Compose correspondence on own initiative on matters not requiring personal responses of the Assistant Dean and Registrar · Provide support for major projects: grades, graduation, diploma processing, etc.   Assistant to the Vice President for Academic Affairs and Dean of the Faculty Essential duties and responsibilities include the following. Other job-related duties may be assigned.  · Manage, calendar and track the Dean’s schedule. Plan and schedule calendar(s) based on consultation, resolve calendaring conflicts. · Plan, organize, coordinate, and direct office workflow in the office of the Vice President for Academic Affairs to ensure that timelines are met; coordinate and oversee projects as assigned by Vice President and Dean. · Receive, process, secure signatures, and appropriately route paperwork, including hiring documents, requisitions, and requests for payment, received by the Office of the Vice President. · Prepare agendas, meeting calendar and back-up materials; attend regular and special meetings, record and prepare minutes, distribute minutes and maintain official records of agendas and minutes. · Maintain accurate email lists (work with Endsight), onboard/offboard faculty and visiting scholars. · Anticipate needs and initiate activity to resolve minor problems. Respond to, and assist, the Vice President in resolving difficult and sensitive inquiries, complaints, and requests for information and assistance. Compose correspondence on own initiative on matters not requiring personal responses of the Vice President and Dean. · Provide administrative support to the Dean (and Accreditation Liaison Officer) in preparation of required reports; review and disseminate information and resources; coordinate team visit (schedule, reservations, meals, supplies, computer access, etc.); serve as the liaison to the Evaluation Team during its visit. · Make comprehensive travel arrangements and prepare documentation for travel requests and reimbursements.  

Preferred Qualifications    · 2+ years general administrative experience, or equivalent combination of experience and college level education   · Strong attention to detail, organization, flexibility, and resourcefulness.   · Ability to work at a rapid pace, ability to communicate clearly, and prioritize conflicting needs.   · Ability to handle matters expeditiously, proactively, often with deadline pressures.   · Exceptional oral and written communication skills with the ability to effectively support and serve a diverse population.   · Advanced knowledge of Microsoft Suite with emphasis in Word and Excel, internet browsers and email usage. 4  · Have experience with Student Information Systems (SONIS preferred) and Learning Management Systems (Moodle preferred).   · Familiarity with the academic enterprise within a graduate educational institution and demonstrated knowledge of key issues, concepts, trends, and policies in higher education.   

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  · Vision – close vision and ability to adjust focus for word processing · Hearing – ability to hear verbal communications and to carry on telephone conversations · Clear Speech – ability to communicate clearly to others as essential part of job function · Lifting/Carrying – occasional lifting and carrying of files and printed material up to 25 pounds · Pushing/Pulling – ability to push/pull desk and filing cabinet drawers · Sitting – ability to sit for long periods at computer and during meetings · Reaching – ability to reach above shoulder, below shoulder and at arms’ length · Manual Dexterity – ability to manipulate a computer keyboard and paperwork/files    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is indoors. Frequent face-to-face contact with staff, students, faculty and visitors. The noise level in the work environment is quiet. No extreme temperatures are present in the work environment. Including, but not limited to: Phone, personal computer, printer, fax machine, calculator, photocopiers, and shredder.   If you are independent yet collaborative, have a phenomenal appreciation for details and an advanced understanding of what's required to create a diverse and inclusive work environment, this position may be the right career opportunity for you!   

 Excellent benefits v Health, vision, and dental v Generous vacation and holidays v 37-hour workweek  


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HI, WE’RE BROADLY!

Our product enables local businesses to deliver a five-star customer experience. People have a better experience when the business is responsive, engaged, and customer-centric. By helping local businesses serve their customers better, we also help them thrive!

WHO ARE YOU?

A highly motivated, problem solver with strong Windows operating systems technical skills to join our Integration Support Team!

You possess well-developed technical skills and a strong attention-to-detail. You have a thorough knowledge of Broadly’s product (and services) and be able to describe its functions, features and details to customers. Integration Support Specialists must multi-task across systems and applications, analyze, isolate and resolve a variety of technical integration issues and can comfortably navigate various technical environments (e.g. Windows, Zapier, Postman/cURL, Salesforce, Github).

WHAT’S THE JOB, REALLY?

The Integration Support Specialist provides world-class technical support for Broadly’s small (and medium sized) business customers. This role ensures seamless automated experiences between Broadly and its customers, ensuring connectivity and productivity, delivering optimal value to Broadly’s customers. This role develops, manages, oversees and supports the business system integrations utilized by Broadly and its valued customers.

As Broadly’s Integrations SME (subject-matter expert), the Integration Support Specialist provides cross-functional assistance bridging the gap between Integrations Engineering, Product, Customer Success, Sales and Broadly’s customers. He/she provides Tier-1 and Tier-2 level assistance for all integration related questions and issues.

The Integration Support Specialist’s primary responsibilities are:


  • Providing world-class technical support to assist Broadly’s customers with integrations.

  • Diagnosing, troubleshooting, and resolving integration questions, issues and other requests.

  • Performing advanced business system integrations (Native, 3rd party, Zapier, etc.).

  • Coordinating efforts to research, develop and administer new business system integrations.

  • Work closely with Broadly Integrations Engineering team to develop and test new business system integrations and enhancements

  • Communicate directly with beta customers to gather requirements and test business system integrations

  • Driving product adoption, success, and satisfaction with every email or phone call.

  • Proactively monitor and resolve broken integrations for “at-risk” integrated customers.

  • Notify and train Sales & Success departments on updates related to integrations.

  • Updating internal and external training materials on Integrations.

The minimum, primary skills, qualities, characteristics and experience necessary to meet this position’s outcomes are:


  • Technical - have strong working knowledge of the Windows operating system environment, including Windows registry, Event Scheduler and Event Viewer and the ability to diagnose issues and research and apply solutions. Also must have working knowledge of basic SQL and relational databases

  • Proactive - recognizes & addresses needs before they arise

  • Committed to confidentiality - can be trusted with highly sensitive and confidential information, default conduct exemplifies integrity

  • Attention-to-detail : must be meticulous with data, systems and customer information

  • Vocal : must communicate directly and frequently with affiliated parties

The preferred skills, qualities, characteristics and experience include:


  • Understanding of internet communication concepts such as HTTP/HTTPS, REST, Webhooks and FTP

  • Salesforce

  • Zapier

  • Webhook zap (Setting up, monitoring)

  • Code zap (Javascript/Python)

  • C#

  • Able to read and comprehend code for documentation

  • Able to make minor edits to fix bugs

  • Able to implement new features (nice to have)

  • Javascript

  • Able to read and comprehend code to answer questions about codebase

  • Git/Github

  • Open/Manage tickets

  • Open PRs for edited code

  • Code Reviews for PRs

Benefits:


  • Flexible Time Off: We believe that a balance between work and life is essential to happiness and success, so work hard and take the time you need

  • Health Coverage: We offer competitive coverage plans for medical, dental and vision, because you’re worth it

  • Food: We serve catered lunch every week, gather for company happy hours and stock the office with bountiful snacks

  • Wellness: mental & physical health is a priority

  • Travel: Ask us about our International Travel Stipend!

  • Team Bonding: Regular Meet'n'Greets, All Hands and more!

  • Equity: Yeah, you’ll be a stakeholder, we all are!

  • Compensation: Salary, Bonus and Equity DOE

Broadly is committed to providing and promoting equal opportunity for all employees and applicants. We comply fully with the spirit, as well as the letter, of all applicable local, state, and federal laws and regulations implementing the national objective of equal employment opportunity. Broadly does not discriminate in employment opportunities or practices on the basis of race, color, citizenship status, national origin, ancestry, gender, pregnancy, sexual orientation, gender identity, genetic information, age, religion, creed, physical or mental disability, marital or domestic partner status, veteran status, political or religious affiliations, height, weight, or any other characteristic protected by law. We value diversity and encourage all qualified candidates to apply.


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Mezzo is a high-volume, fast-paced restaurant & cafe located on the busy Telegraph Ave. in Berkeley. We are looking for dedicated employees who can work quickly and provide excellent customer service.

Duties include, but not limited to:

-Preparing sandwiches, salads, and soups on a fast-paced food line

-Taking food orders from customers

-Cleaning/maintaining food prep area and front of restaurant

-Open/Closing Duties: taking out trash, sweeping, mopping, etc.

Minimum Qualifications:

-Must have restaurant or cafe experience

-Must have California Food Handler's certificate or ability to obtain one within 2 weeks of being hired

-Must be friendly, have a great attitude

-Must be able to pay attention to detail---work efficiently and quickly

-Available for a minimum of 3 shifts/week

-Able to lift up to 50lbs

If you have any experience with the following, let us know:

-Barista training

-POS experience (Digital Dining a plus)

Please respond with your resume and your availability. Applicants who do not provide their availability will not be considered. Thank you


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Kikka sushi is looking for energetic, hardworking, dependable, team players that will provide great customer service in our new location in the Whole Foods Market located at: 3502 Mt. Diablo Blvd., Lafayette, CA 94549 

In this full time position, the Food Prep / Cook will make sushi in advance and per customer's request. No experience making sushi, no problem we will teach you!  

The team member will also do prep work, prepare other Asian foods and maintain a clean and neat environment while helping customers in a fun, fast paced, exciting environment. 

Qualifications:  


  • Demonstrate great customer service skills

  • Be familiar with sushi

  • Be able to lift and carry up to 50 pounds

  • Must be able to work all Saturdays, Sundays and holidays 

  • Flexible morning and evening availability 

  • Be eligible to work in the U.S.

  • Be 18 years of age or older

Pay is $14 per hour. 

Preferred experience: · Working in quick service restaurants, supermarkets or fast paced environments · Food handling experience and food handler certification 

Benefits: 


  • Medical 

  • Vacation

  • Matching 401K

  • Company provided uniform 

  • Yearly Non slip shoe reimbursement

  • Training

  • Opportunities for internal advancement (We love to promote within)! 

Kikka Sushi founded in 1986 has grown rapidly throughout the nation to include locations in 29 states and Canada, with clients ranging from supermarkets, businesses to restaurants and  universities.  Check us out at www.kikkasushi.com  


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HI, WE’RE BROADLY!

Our product enables local businesses to deliver a five-star customer experience. People have a better experience when the business is responsive, engaged, and customer-centric. By helping local businesses serve their customers better, we also help them thrive.

Our culture is diverse and inclusive and what we all have in common is that we find purpose in our work, we know our work has meaning, and we strive to learn from one another as we build Broadly together!

WHAT'S THE JOB REALLY?

As a member of the Operations team, the Desktop Support Technician reviews, analyzes, evaluates, optimizes, and proactively responds to the technical systems and tools to assist the growing needs of the company.

WHO ARE YOU?

 


  • You have:

  • 3-5 years of IT and Desktop Support experience

  • Vendor analysis

  • Equipment procurement

  • Understand business practices and processes.

  • Excellent analytical and problem-solving skills.

  • Mac OS, Windows is helpful

  • Ability to demonstrate good judgment and approach in delivering solutions according to architectural, business, and technological constraints.

  • Knowledge of end-to-end testing: unit testing, user acceptance testing, quality assurance testing, and smoke testing.

  • Adaptable in an always changing and exciting start-up environment!!!!!

Desktop Support Analyst's primary responsibilities:


  • Morning shift from 8:00 am to 5 pm Pacific time, Monday through Friday.

  • Network support and troubleshooting for both wireless and wired configurations, cabling, and telephone.

  • Inventory management, security, and maintenance of IT equipment, hardware, software and laptops.

  • Frontline technical support for business process issues within Salesforce and its connected apps (Talkdesk, SalesLoft, etc).

  • Managing the Broadly Help Desk to be a first point of contact for any technical support for the Oakland office.

  • Standard desktop, workstation & laptop hardware and software troubleshooting.

  • Additional responsibilities include onboarding and offboarding employees and administration of Google, Talkdesk, Salesforce, Microsoft, etc.

  • Proactively find and solve IT and Business Application problems in a growing company with multiple office locations.

  • Audio/Video set-up and configurations for all conference rooms and company meetings.

  • Monitor incidents and service requests to ensure SLAs are met and work with analysts or other team members towards successful on-time resolution.

  • Develop and comply with core IT processes, including change control, change management, policy development & enforcement, systems design review, systems troubleshooting and documentation.

  • Special projects / duties as needed for any and all of two California offices.

Benefits:


  • Flexible Time Off: We believe that a balance between work and life is essential to happiness and success, so work hard and take the time you need

  • Health Coverage: We offer competitive coverage plans for medical, dental and vision, because you’re worth it

  • Food: We serve catered lunch every week, gather for company happy hours and stock the office with bountiful snacks

  • Fitness: Gym subsidy, commuter benefit

  • Travel: Ask us about our International Travel Stipend

  • Team Bonding: Weekly Happy Hours, Quarterly All Hands and more!

  • Equity: Yeah, you’ll be a stakeholder, we all are!

  • Compensation: Salary range $55-70K/year Depends On Experience

Broadly is committed to providing and promoting equal opportunity for all employees and applicants. We comply fully with the spirit, as well as the letter, of all applicable local, state, and federal laws and regulations implementing the national objective of equal employment opportunity. Broadly does not discriminate in employment opportunities or practices on the basis of race, color, citizenship status, national origin, ancestry, gender, pregnancy, sexual orientation, gender identity, genetic information, age, religion, creed, physical or mental disability, marital or domestic partner status, veteran status, political or religious affiliations, height, weight, or any other characteristic protected by law. We value diversity and encourage all qualified candidates to apply.


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  Job Description: The  Front Desk Agent will have the opportunity to assist all guests in a sincere and courteous manner to ensure 100% guest satisfaction. This will include registering and processing guests promptly upon arrival and departure, Operating the PBX switchboard in an efficient and professional manner, receiving and transferring calls, and accurately selling rooms, and making reservations. This team member will listen effectively to guests and anticipate needs or concerns before a problem occurs. Also, this team member will perform data entry and generate management operations reports. What does our hotel offer to you as a new team member? A company culture that focuses on its people. A fun, supportive work environment. The candidate may park their car during their shift. 

Job Requirements: The ideal candidate will present the following: 

* Customer service contact experience  

* Accurate cash handling experience  

* Excellent verbal communications  

* Strong organizational skills and detail orientation  

* Ability to operate computers and office equipment  

* Positive attitude, sense of responsibility and dependability, outgoing and friendly  

* Ability to handle pressure with poise and finesse.  We are looking for a team of A Players. The right candidate for our hotel is an individual who demonstrates and exemplifies the following:  

* A true passion for the hospitality business  

* Commitment to exceptional guest service 

 * A positive attitude 

* Long Term Commitment 

* Only serious candidates   


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HI, WE’RE BROADLY!

Our product enables local businesses to deliver a five-star customer experience. People have a better experience when the business is responsive, engaged, and customer-centric. By helping local businesses serve their customers better, we also help them thrive.

Our culture is diverse and inclusive and what we all have in common is that we find purpose in our work, we know our work has meaning, and we strive to learn from one another as we build Broadly together!

WHAT’S THE JOB, REALLY?

As a member of the Operations team, the Business Systems Analyst (BSA) will partner closely with Client Services to help identify and implement solutions, systems, and tools needed to provide Broadly customers with a world-class experience!

As our company grows and scales, the BSA will be instrumental in driving operational efficiencies that will allow Client Services to meet and exceed its objective of serving local businesses and their customers.

The BSA will report to the Manager of Business Applications working with Salesforce, its 3rd party integrated applications and the Broadly platform. This role will improve business processes for the various departments of the company but primarily collaborate with the Client Services team to build technical solutions to solve their business needs.

The BSA’s primary responsibilities are:


  • Salesforce administrations, configurations, reporting and dashboards, business process and general maintenance.

  • Optimize and troubleshoot Salesforce and its integrated 3rd party business applications.

  • Collaborate in Apex development, visualforce pages, processes builder and flow.

  • Implement Client Service software to build out effective and efficient business processes for the Client Service teams.

  • Interact daily with business groups to understand business processes and requirements for any needs or problems and proactively work to find solutions.

  • Create and document functional requirements for business needs, technical specs for solution design, and sign-off for delivery.

  • Clearly communicate with internal team, customers, and stakeholders with any projects, statuses, issues, and solutions.

The minimum, primary skills, qualities, characteristics and experience necessary to meet this position’s outcomes are:


  • 3-5 years of Salesforce experience.

  • Bachelor’s degree in Computer Science, Engineering, Business or a closely related field, or equivalent experience required.

  • Excellent analytical and problem-solving skills.

  • Strong understanding of business practices and processes.

  • Ability to understand business requirements and convert them into solution designs that fit within the business and technological constraints.

  • Background working in an Agile methodology for development and delivery.

  • Knowledge of end-to-end testing: unit testing, UAT, QA testing, and smoke testing.

  • Adaptable in an always changing and start-up environment! #startuplife!

Benefits:


  • Flexible Time Off: We believe that a balance between work and life is essential to happiness and success so, work hard and take the time you need.

  • Health Coverage: we offer competitive plans for medical, dental and vision, because you’re worth it.

  • Food: We serve catered lunch every week, host company get-togethers and stock the office with bountiful snacks

  • Fitness: Gym subsidy

  • Travel: Ask us about our International Travel Stipend

  • Team Bonding: Team Outings, Regular Meet'n'Greets, Quarterly All Hands and more!

  • Equity: Yeah, you’ll be a stakeholder, we all are!

  • Salary $70k - $90K depending on experience

Broadly is committed to providing and promoting equal opportunity for all employees and applicants. We comply fully with the spirit, as well as the letter, of all applicable local, state, and federal laws and regulations implementing the national objective of equal employment opportunity. Broadly does not discriminate in employment opportunities or practices on the basis of race, color, citizenship status, national origin, ancestry, gender, pregnancy, sexual orientation, gender identity, genetic information, age, religion, creed, physical or mental disability, marital or domestic partner status, veteran status, political or religious affiliations, height, weight, or any other characteristic protected by law. We value diversity and encourage you to apply.


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Retail Sales Associate

In this role, you will utilize your personality and strong sales background as well as provide excellent customer service in our retail locations. If you are a results-driven sales professional who remains poised in a fast paced environment, we would love to hear from you.

Essential Functions


  • Greet customers and ascertain what each customer wants or needs.

  • Describe merchandise and explain use, operation, and care of merchandise to customers.

  • Compute sales prices, total purchases and receive and process cash or credit payment.

  • Answer questions regarding the store and its merchandise.

  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges.

  • Demonstrate use or operation of merchandise.

  • Arrange and display merchandise to promote sales.

QUALIFICATIONS


  • Must be at least 18 years of age

  • Strong customer service skills is a plus, training will be provided.

  • Be able to work effectively in a team environment and independently.

  • Fluent verbal and written English skills

If you are bilingual and speak more than one language PLEASE inform us.

 


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Job Description


Customer Service Assistant - Part time - Temp-to-Hire - $23 - $28/hr.


If you are customer service oriented, have a positive attitude, enjoy helping others and would appreciate flexible hours, then this is the job for you! Our client is looking for a Customer Service Associate to work approximately 20 hours/week. Working on Mondays is a requirement, but other than that, the successful candidate may choose the other days and hours they want to work.


Responsibilities:



  • Answer phones, respond to phone and email inquiries

  • Keep accurate and detailed customer records and communication history

  • Establish and maintain positive relationships with customers

  • Ensure any issues are resolved efficiently and accurately

  • Other administrative support as needed


Qualifications:



  • 2+ years of customer service or administrative experience.

  • Computer savvy

  • Cheerful demeanor

  • Ability to work and solve problems independently
     


Company Description

Perfect Timing Personnel Services, Inc. provides Temp, Temp-to-Hire and Direct Hire placements in Marin and Sonoma Counties primarily.

Having been in business since 1988, we have an extensive client list that includes companies of all sizes and industries. We take the time to make sure the job meets your expectations, and at no cost to you. We’ll present positions that are a match for your skills & personality, that align with your ideal company culture, and provide the growth opportunity you seek.

As the Bay Area continues to expand globally, the need for diverse, bright professionals who are passionate about their work deepens. Perfect Timing is committed to hiring people from cultures around the world.

Perfect Timing specializes is placing candidates for positions in Accounting & Finance, Administrative & HR, Customer Service & Support, Marketing & Communications, Non-Profit & Public Agencies and Construction Management.

We want to grow your career, increasing job satisfaction and earning power in the process! We know job hunting can be time consuming and frustrating, so let us find you your next job – come work with us to expand your career opportunities


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Construction Coordinator


  • This is a critical position in our company to assure that our longer duration jobs for Plumbing and HVAC flow smoothly.

  • The ultimate goal is 100% customer satisfaction

Hours & Working Conditions


  • Average 40 hours per week (typically 9:00 a.m. to 5:30 p.m. weekdays) some flexibility on start time.

  • Overtime as needed

Duties and Responsibilities


  • Coordinate Plumbing and HVAC jobs with Construction Manager

  • Coordinates personnel in accordance with customer needs and job requirements as outlined by Construction Manager

  • Initiates the process of applying for permits, rebates and inspections for construction department

  • Schedules construction jobs on industry specific software, Service Titan

  • Open, clear communication with customers regarding job scheduling, job progress and other important details of the work to be performed.

  • Participates in daily meeting with Construction Manager and Accounting regarding job progress and billing.

  • Ensure complete customer satisfaction upon completion of work.

  • Able to perform basic duties of Customer Service Representative, when necessary which involves answering incoming calls and booking calls for Service Department.

  • Provide customers with information and pricing on service agreements, accessories, and other comfort improvements

  • Provide customers with information on new equipment when repairs exceed a pre-determined cost

  • Other duties as needed

Job Requirements


  • Good phone etiquette and friendly with co-workers

  • Organized and focused

  • Computer literate

  • Attention to detail

  • Can handle multiple tasks

Salary and Benefits


  • Hourly Salary of $20-$26/Hour

  • 40 hour week, plus overtime as necessary

  • Stable Work Environment-38 Years in Business with no layoffs

  • Paid Holidays, Sick Days and Vacation

  • Sales related Spiffs and Bonuses

  • Kaiser HMO Health Insurance-100% paid

  • Dental and Vision Insurance-100% paid

  • 401K Match up to 4% after 1 year

  • Profit Sharing for eligible employees

  • Company sponsored lunches when goals are met

  • Awards and Employee Appreciation Dinner


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We are looking for a qualified Customer Service Administrator and Sales Assistant to join our growing company. The person in this position reports directly to the Sales Manager and must be a team player, accustomed to working on timelines and managing a diverse set of tasks. Since we are a small company, the day to day routine varies, strong organizational skills are essential. The ideal candidate must be able to communicate professionally with retail partners, participate in sales events, and provide top-tier service to our customers.

PRIMARY RESPONSIBILITIES:

Process customer orders, order entry, and invoicing (requires Quickbooks, web portals)

Handle retail customer and wholesale account credit card processing and returns as needed (requires Quickbooks, web portals)

Interface with the shipping department to ensure prompt, accurate delivery of all orders

Manage and maintain sales accounts as assigned by sales manager

Manage customer relationships, including customer requests and inquiries via phone, email, and social media.

Ability to set and meet short term and long term sales goals

Assist in product launches for wholesale distribution, including sales outreach and creating newsletters in Mailchimp

Attend trade shows and scheduled store visits as needed

REQUIREMENTS:

Minimum Associate's Degree, or similar experience

Minimum 2-years sales experience

Customer service and administrative experience

Excellent verbal and written communication skills

Exceptional customer service skills, including phone, email, and social media etiquette

Strong attention to detail

Self-motivated and able to work independently

Ability to manage changing priorities

Computer skills (MS Office, Google Suite)

Familiarity with Quickbooks and a quick learner

Professional demeanor

Must be able to lift and carry up to 50lbs and walk throughout office and warehouse facility, including stairs

PREFERRED SKILLS:

Familiarity with the wholesale/retail trade shows

Basic design skills (Adobe InDesign and Photoshop)

Experience with Mailchimp, WordPress, Instagram, Facebook

Experience with office admin responsibilities

Basic IT/communication knowledge/understanding

Compensation: competitive + health benefits

Employment type: full-time

BENEFITS:

Medical and Dental health coverage

8 paid holidays + accrued PTO

4 day work week in West Oakland, CA

A casual and fun work environment

:::Resume + cover letter required:::

MORE ABOUT JUNIPER RIDGE

We are a wilderness fragrance manufacturing company based in an eco-industrial park in West Oakland, where we steam distill our essential oils on site. We formulate our products from wild-harvested and sustainably sourced native plants and use our own essential oils to create a range of aromatic products, including colognes, soaps, essential oils, and incense. Visit www.juniperridge.com for more information.

We look forward to hearing from you!

***Juniper Ridge is an equal opportunity employer, we do not discriminate against a job applicant or an employee because of the person's race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information.


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The job consists of heavy phone volume, helping people in need of plumbing or heating service. Caring, empathic attitude, attention to detail is critical. You will be part of a team performing similar tasks so cooperation is critical. All data is entered into software system, accuracy is important.

Salary and Benefits


  • Hourly Salary of $17-$22/Hour

  • 40 hour week, plus overtime as necessary

  • Stable Work Environment-38 Years in Business with no layoffs

  • Paid Holidays, Sick Days and Vacation

  • Sales related Spiffs and Bonuses

  • Kaiser HMO Health Insurance-100% paid

  • Dental and Vision Insurance-100% paid

  • 401K Match up to 4% after 1 year

  • Profit Sharing for eligible employees

  • Company sponsored lunches when goals are met

  • Awards and Employee Appreciation Dinner


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Do you like vintage artifacts, an open workspace, open books and no meetings? Cool vintage creations looking for collaborative individual across multiple departments. Liaison with customers as well as assisting the Founder on Special Projects. At Tokens & Icons, we create high quality gifts that tell stories. Each product is crafted from authenticated materials and artifacts, encompassing historic icons such as vintage museum material and sports artifacts such as Game Used baseballs, footballs, and hockey sticks from the MLB, NFL, and NHL. Some of our other licensed product lines include the New York MTA, Pan Am and the PGA TOUR. We sell primarily wholesale to museums, gift shops, and catalogs across the country; we also maintain our own retail website: tokens-icons.com

What We’re Looking For:

An enterprising and creative individual to join our collaborative efforts to. As our products often "sell themselves" we are looking for an individual to do the storytelling. The products appeal to peoples' passions, so the task is really about making presentations and following up on inquiries and potential projects with customers. Another important facet of the job will be assisting the Founder navigating in the “digital world.” Our ideal candidate is someone who has 2-3 years of experience in the working world and would like to further develop their small business skills.

What You Bring:


  • A positive, "can do" attitude; you enjoy a variety of challenges and have a desire to learn

  • You have a keen eye for detail and the ability to carefully proof your work

  • You are able to work independently, as well as part of a team

  • You are an effective and empathetic communicator with great writing skills

  • Computer literacy with Apple Systems including Microsoft Office

  • Prior experience is helpful, but we are willing to train the right person

  • Executive Assistant experience a plus, but not required

What we offer:

We value teamwork and a supportive learning environment. We offer a collaborative open office in which you will have exposure to all aspects of the company. This is a great opportunity for anyone who is interested in learning how a small wholesale business works. Our office is located in a quiet West Berkeley neighborhood near University and 6th street.

Benefits After 90 days:


  • 50% of Company Medical Plan Premium Paid

  • Paid vacation and Holidays

Compensation: Commensurate with experience

Due to Trade Shows/in-person presentations, we do have an appearance policy (no facial jewelry or visible tattoos)

Hours: Full time 8:00AM to 5:00PM Monday-Friday; there are periods of high volume before Trade Shows, and during the Holiday season; weekends as required for travel and Trade Shows.

 


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