Jobs near Naperville, IL

“All Jobs” Naperville, IL
Jobs near Naperville, IL “All Jobs” Naperville, IL

Primary responsibilities include: to take accurate phone orders in a courteous and professional manner, to greet customers when they enter and exit the restaurant, and to help to maintain a clean, hospitable environment. Cashiers will additionally operate the cash register and accept customer payments.

Responsibilities and Duties

Display a positive and enthusiastic approach to all assignments and towards all coworkers and customers.

Qualifications and Skills

Experience is a plus, but not necessary - we are willing to train and develop the right candidate!

Benefits

*Fixed Schedule

*Great starting pay

*Delicious food discounts for you and your family

*We love to promote from within - so there's opportunity for growth!


See full job description

PLS—which stands for People – Location - Service—is a leading retail provider of alternative financial services.  The PLS Group, headquartered in Chicago, is comprised of over 230 financial service centers in 12 states.  Through our check cashing, lending, and our PLS Auto store, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are more convenient, transparent and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents.


Position Overview: 

Successful Customer Service Representatives (CSR) are the primary point-of-contact with our customers.  They are the “face" of PLS.  As such, they are accountable for delivering superior customer service.  They also sell company products and services.  The CSR is accountable for maintaining company standards of quality and complying with all policies and procedures. 

 

Job Responsibilities:


  • Providing outstanding customer service to ensure repeat business

  • Promoting our products and services to current and potential customers

  • Ensuring all transactions are completed in compliance with federal, state, and local regulations

  • Following company policies and procedures

  • Maintaining a balanced cash drawer

  • Completing all transactions accurately, including cash handling

  • Using multiple computer applications to access information and process transactions

  • Resolving customer complaints or referring complaints to the Store Manager for resolution

  • Maintaining a safe, organized, and clean environment

  • Performing other duties as instructed by management


Job Requirements:


  • Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred

  • Ability, willingness, and comfort to engage with customers

  • Strong verbal communication

  • Ability to drive sales

  • Exceptional attention to detail and ability to multi-task

  • Professional appearance and demeanor

  • Able to work flexible hours, including early morning, evenings, weekends, and holidays

  • English/Spanish bilingual is a plus

 

Physical Requirements:


  • Must be able to sit and/or stand for long periods of time.

  • Ability to lift 15 lbs.

  • Must be able to work in restrictive spaces and keep their concentration in a busy environment with moderate to high noise levels

 

Benefits:

Benefits for eligible employees include medical/dental/vision, 401k, vacation, opportunities for advancement, on-going training available.

 

We strive to demonstrate our Core Values in all positions at PLS:

Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results

 

PLS Financial Services is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS Financial Services will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. PLS Financial Services is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team talent@PLS247.com to make arrangements. The decision on granting reasonable accommodation will be made on a case-by-case basis.

 

For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment


See full job description

PLS—which stands for People – Location - Service—is a leading retail provider of alternative financial services.  The PLS Group, headquartered in Chicago, is comprised of over 230 financial service centers in 12 states.  Through our check cashing, lending, and our PLS Auto store, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are more convenient, transparent and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents.


Position Overview: 

Successful Customer Service Representatives (CSR) are the primary point-of-contact with our customers.  They are the “face" of PLS.  As such, they are accountable for delivering superior customer service.  They also sell company products and services.  The CSR is accountable for maintaining company standards of quality and complying with all policies and procedures. 

 

Job Responsibilities:


  • Providing outstanding customer service to ensure repeat business

  • Promoting our products and services to current and potential customers

  • Ensuring all transactions are completed in compliance with federal, state, and local regulations

  • Following company policies and procedures

  • Maintaining a balanced cash drawer

  • Completing all transactions accurately, including cash handling

  • Using multiple computer applications to access information and process transactions

  • Resolving customer complaints or referring complaints to the Store Manager for resolution

  • Maintaining a safe, organized, and clean environment

  • Performing other duties as instructed by management


Job Requirements:


  • Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred

  • Ability, willingness, and comfort to engage with customers

  • Strong verbal communication

  • Ability to drive sales

  • Exceptional attention to detail and ability to multi-task

  • Professional appearance and demeanor

  • Able to work flexible hours, including early morning, evenings, weekends, and holidays

  • English/Spanish bilingual is a plus

 

Physical Requirements:


  • Must be able to sit and/or stand for long periods of time.

  • Ability to lift 15 lbs.

  • Must be able to work in restrictive spaces and keep their concentration in a busy environment with moderate to high noise levels

 

Benefits:

Benefits for eligible employees include medical/dental/vision, 401k, vacation, opportunities for advancement, on-going training available.

 

We strive to demonstrate our Core Values in all positions at PLS:

Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results

 

PLS Financial Services is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS Financial Services will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. PLS Financial Services is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team talent@PLS247.com to make arrangements. The decision on granting reasonable accommodation will be made on a case-by-case basis.

 

For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment


See full job description

PLS—which stands for People – Location - Service—is a leading retail provider of alternative financial services.  The PLS Group, headquartered in Chicago, is comprised of over 230 financial service centers in 12 states.  Through our check cashing, lending, and our PLS Auto store, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are more convenient, transparent and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents.


Position Overview: 

Successful Customer Service Representatives (CSR) are the primary point-of-contact with our customers.  They are the “face" of PLS.  As such, they are accountable for delivering superior customer service.  They also sell company products and services.  The CSR is accountable for maintaining company standards of quality and complying with all policies and procedures. 

 

Job Responsibilities:


  • Providing outstanding customer service to ensure repeat business

  • Promoting our products and services to current and potential customers

  • Ensuring all transactions are completed in compliance with federal, state, and local regulations

  • Following company policies and procedures

  • Maintaining a balanced cash drawer

  • Completing all transactions accurately, including cash handling

  • Using multiple computer applications to access information and process transactions

  • Resolving customer complaints or referring complaints to the Store Manager for resolution

  • Maintaining a safe, organized, and clean environment

  • Performing other duties as instructed by management


Job Requirements:


  • Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred

  • Ability, willingness, and comfort to engage with customers

  • Strong verbal communication

  • Ability to drive sales

  • Exceptional attention to detail and ability to multi-task

  • Professional appearance and demeanor

  • Able to work flexible hours, including early morning, evenings, weekends, and holidays

  • English/Spanish bilingual is a plus

 

Physical Requirements:


  • Must be able to sit and/or stand for long periods of time.

  • Ability to lift 15 lbs.

  • Must be able to work in restrictive spaces and keep their concentration in a busy environment with moderate to high noise levels

 

Benefits:

Benefits for eligible employees include medical/dental/vision, 401k, vacation, opportunities for advancement, on-going training available.

 

We strive to demonstrate our Core Values in all positions at PLS:

Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results

 

PLS Financial Services is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS Financial Services will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. PLS Financial Services is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team talent@PLS247.com to make arrangements. The decision on granting reasonable accommodation will be made on a case-by-case basis.

 

For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment


See full job description

PLS—which stands for People – Location - Service—is a leading retail provider of alternative financial services.  The PLS Group, headquartered in Chicago, is comprised of over 230 financial service centers in 12 states.  Through our check cashing, lending, and our PLS Auto store, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are more convenient, transparent and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents.


Position Overview: 

Successful Customer Service Representatives (CSR) are the primary point-of-contact with our customers.  They are the “face" of PLS.  As such, they are accountable for delivering superior customer service.  They also sell company products and services.  The CSR is accountable for maintaining company standards of quality and complying with all policies and procedures. 

 

Job Responsibilities:


  • Providing outstanding customer service to ensure repeat business

  • Promoting our products and services to current and potential customers

  • Ensuring all transactions are completed in compliance with federal, state, and local regulations

  • Following company policies and procedures

  • Maintaining a balanced cash drawer

  • Completing all transactions accurately, including cash handling

  • Using multiple computer applications to access information and process transactions

  • Resolving customer complaints or referring complaints to the Store Manager for resolution

  • Maintaining a safe, organized, and clean environment

  • Performing other duties as instructed by management


Job Requirements:


  • Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred

  • Ability, willingness, and comfort to engage with customers

  • Strong verbal communication

  • Ability to drive sales

  • Exceptional attention to detail and ability to multi-task

  • Professional appearance and demeanor

  • Able to work flexible hours, including early morning, evenings, weekends, and holidays

  • English/Spanish bilingual is a plus

 

Physical Requirements:


  • Must be able to sit and/or stand for long periods of time.

  • Ability to lift 15 lbs.

  • Must be able to work in restrictive spaces and keep their concentration in a busy environment with moderate to high noise levels

 

Benefits:

Benefits for eligible employees include medical/dental/vision, 401k, vacation, opportunities for advancement, on-going training available.

 

We strive to demonstrate our Core Values in all positions at PLS:

Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results

 

PLS Financial Services is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS Financial Services will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. PLS Financial Services is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team talent@PLS247.com to make arrangements. The decision on granting reasonable accommodation will be made on a case-by-case basis.

 

For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment


See full job description

PLS—which stands for People – Location - Service—is a leading retail provider of alternative financial services.  The PLS Group, headquartered in Chicago, is comprised of over 230 financial service centers in 12 states.  Through our check cashing, lending, and our PLS Auto store, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are more convenient, transparent and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents.


Position Overview: 

Successful Customer Service Representatives (CSR) are the primary point-of-contact with our customers.  They are the “face" of PLS.  As such, they are accountable for delivering superior customer service.  They also sell company products and services.  The CSR is accountable for maintaining company standards of quality and complying with all policies and procedures. 

 

Job Responsibilities:


  • Providing outstanding customer service to ensure repeat business

  • Promoting our products and services to current and potential customers

  • Ensuring all transactions are completed in compliance with federal, state, and local regulations

  • Following company policies and procedures

  • Maintaining a balanced cash drawer

  • Completing all transactions accurately, including cash handling

  • Using multiple computer applications to access information and process transactions

  • Resolving customer complaints or referring complaints to the Store Manager for resolution

  • Maintaining a safe, organized, and clean environment

  • Performing other duties as instructed by management


Job Requirements:


  • Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred

  • Ability, willingness, and comfort to engage with customers

  • Strong verbal communication

  • Ability to drive sales

  • Exceptional attention to detail and ability to multi-task

  • Professional appearance and demeanor

  • Able to work flexible hours, including early morning, evenings, weekends, and holidays

  • English/Spanish bilingual is a plus

 

Physical Requirements:


  • Must be able to sit and/or stand for long periods of time.

  • Ability to lift 15 lbs.

  • Must be able to work in restrictive spaces and keep their concentration in a busy environment with moderate to high noise levels

 

Benefits:

Benefits for eligible employees include medical/dental/vision, 401k, vacation, opportunities for advancement, on-going training available.

 

We strive to demonstrate our Core Values in all positions at PLS:

Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results

 

PLS Financial Services is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS Financial Services will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. PLS Financial Services is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team talent@PLS247.com to make arrangements. The decision on granting reasonable accommodation will be made on a case-by-case basis.

 

For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment


See full job description

Job Description


Looking for individuals to answer incoming calls and take reservations in our system.


MUST have computer skills. Must be detailed oriented.


Depending on your skill set, there could be the opportunity work in additional areas.


Training starts at $10/hr (usually 2-3 weeks).


The compensation range could be higher than listed. That would dependent on the skill sets you have.


Full time


Bloomingdale, IL area


Company Description

Limousine Dispatch Service


See full job description

PLS—which stands for People – Location - Service—is a leading retail provider of alternative financial services.  The PLS Group, headquartered in Chicago, is comprised of over 230 financial service centers in 12 states.  Through our check cashing, lending, and our PLS Auto store, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are more convenient, transparent and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents.


Position Overview: 

Successful Customer Service Representatives (CSR) are the primary point-of-contact with our customers.  They are the “face" of PLS.  As such, they are accountable for delivering superior customer service.  They also sell company products and services.  The CSR is accountable for maintaining company standards of quality and complying with all policies and procedures. 

 

Job Responsibilities:


  • Providing outstanding customer service to ensure repeat business

  • Promoting our products and services to current and potential customers

  • Ensuring all transactions are completed in compliance with federal, state, and local regulations

  • Following company policies and procedures

  • Maintaining a balanced cash drawer

  • Completing all transactions accurately, including cash handling

  • Using multiple computer applications to access information and process transactions

  • Resolving customer complaints or referring complaints to the Store Manager for resolution

  • Maintaining a safe, organized, and clean environment

  • Performing other duties as instructed by management


Job Requirements:


  • Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred

  • Ability, willingness, and comfort to engage with customers

  • Strong verbal communication

  • Ability to drive sales

  • Exceptional attention to detail and ability to multi-task

  • Professional appearance and demeanor

  • Able to work flexible hours, including early morning, evenings, weekends, and holidays

  • English/Spanish bilingual is a plus

 

Physical Requirements:


  • Must be able to sit and/or stand for long periods of time.

  • Ability to lift 15 lbs.

  • Must be able to work in restrictive spaces and keep their concentration in a busy environment with moderate to high noise levels

 

Benefits:

Benefits for eligible employees include medical/dental/vision, 401k, vacation, opportunities for advancement, on-going training available.

 

We strive to demonstrate our Core Values in all positions at PLS:

Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results

 

PLS Financial Services is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS Financial Services will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. PLS Financial Services is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team talent@PLS247.com to make arrangements. The decision on granting reasonable accommodation will be made on a case-by-case basis.

 

For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment


See full job description

PLS—which stands for People – Location - Service—is a leading retail provider of alternative financial services.  The PLS Group, headquartered in Chicago, is comprised of over 230 financial service centers in 12 states.  Through our check cashing, lending, and our PLS Auto store, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are more convenient, transparent and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents.


Position Overview: 

Successful Customer Service Representatives (CSR) are the primary point-of-contact with our customers.  They are the “face" of PLS.  As such, they are accountable for delivering superior customer service.  They also sell company products and services.  The CSR is accountable for maintaining company standards of quality and complying with all policies and procedures. 

 

Job Responsibilities:


  • Providing outstanding customer service to ensure repeat business

  • Promoting our products and services to current and potential customers

  • Ensuring all transactions are completed in compliance with federal, state, and local regulations

  • Following company policies and procedures

  • Maintaining a balanced cash drawer

  • Completing all transactions accurately, including cash handling

  • Using multiple computer applications to access information and process transactions

  • Resolving customer complaints or referring complaints to the Store Manager for resolution

  • Maintaining a safe, organized, and clean environment

  • Performing other duties as instructed by management


Job Requirements:


  • Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred

  • Ability, willingness, and comfort to engage with customers

  • Strong verbal communication

  • Ability to drive sales

  • Exceptional attention to detail and ability to multi-task

  • Professional appearance and demeanor

  • Able to work flexible hours, including early morning, evenings, weekends, and holidays

  • English/Spanish bilingual is a plus

 

Physical Requirements:


  • Must be able to sit and/or stand for long periods of time.

  • Ability to lift 15 lbs.

  • Must be able to work in restrictive spaces and keep their concentration in a busy environment with moderate to high noise levels

 

Benefits:

Benefits for eligible employees include medical/dental/vision, 401k, vacation, opportunities for advancement, on-going training available.

 

We strive to demonstrate our Core Values in all positions at PLS:

Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results

 

PLS Financial Services is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS Financial Services will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. PLS Financial Services is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team talent@PLS247.com to make arrangements. The decision on granting reasonable accommodation will be made on a case-by-case basis.

 

For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment


See full job description

PLS—which stands for People – Location - Service—is a leading retail provider of alternative financial services.  The PLS Group, headquartered in Chicago, is comprised of over 230 financial service centers in 12 states.  Through our check cashing, lending, and our PLS Auto store, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are more convenient, transparent and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents.


Position Overview: 

Successful Customer Service Representatives (CSR) are the primary point-of-contact with our customers.  They are the “face" of PLS.  As such, they are accountable for delivering superior customer service.  They also sell company products and services.  The CSR is accountable for maintaining company standards of quality and complying with all policies and procedures. 

 

Job Responsibilities:


  • Providing outstanding customer service to ensure repeat business

  • Promoting our products and services to current and potential customers

  • Ensuring all transactions are completed in compliance with federal, state, and local regulations

  • Following company policies and procedures

  • Maintaining a balanced cash drawer

  • Completing all transactions accurately, including cash handling

  • Using multiple computer applications to access information and process transactions

  • Resolving customer complaints or referring complaints to the Store Manager for resolution

  • Maintaining a safe, organized, and clean environment

  • Performing other duties as instructed by management


Job Requirements:


  • Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred

  • Ability, willingness, and comfort to engage with customers

  • Strong verbal communication

  • Ability to drive sales

  • Exceptional attention to detail and ability to multi-task

  • Professional appearance and demeanor

  • Able to work flexible hours, including early morning, evenings, weekends, and holidays

  • English/Spanish bilingual is a plus

 

Physical Requirements:


  • Must be able to sit and/or stand for long periods of time.

  • Ability to lift 15 lbs.

  • Must be able to work in restrictive spaces and keep their concentration in a busy environment with moderate to high noise levels

 

Benefits:

Benefits for eligible employees include medical/dental/vision, 401k, vacation, opportunities for advancement, on-going training available.

 

We strive to demonstrate our Core Values in all positions at PLS:

Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results

 

PLS Financial Services is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS Financial Services will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. PLS Financial Services is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team talent@PLS247.com to make arrangements. The decision on granting reasonable accommodation will be made on a case-by-case basis.

 

For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment


See full job description

PLS—which stands for People – Location - Service—is a leading retail provider of alternative financial services.  The PLS Group, headquartered in Chicago, is comprised of over 230 financial service centers in 12 states.  Through our check cashing, lending, and our PLS Auto store, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are more convenient, transparent and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents.


Position Overview: 

Successful Customer Service Representatives (CSR) are the primary point-of-contact with our customers.  They are the “face" of PLS.  As such, they are accountable for delivering superior customer service.  They also sell company products and services.  The CSR is accountable for maintaining company standards of quality and complying with all policies and procedures. 

 

Job Responsibilities:


  • Providing outstanding customer service to ensure repeat business

  • Promoting our products and services to current and potential customers

  • Ensuring all transactions are completed in compliance with federal, state, and local regulations

  • Following company policies and procedures

  • Maintaining a balanced cash drawer

  • Completing all transactions accurately, including cash handling

  • Using multiple computer applications to access information and process transactions

  • Resolving customer complaints or referring complaints to the Store Manager for resolution

  • Maintaining a safe, organized, and clean environment

  • Performing other duties as instructed by management


Job Requirements:


  • Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred

  • Ability, willingness, and comfort to engage with customers

  • Strong verbal communication

  • Ability to drive sales

  • Exceptional attention to detail and ability to multi-task

  • Professional appearance and demeanor

  • Able to work flexible hours, including early morning, evenings, weekends, and holidays

  • English/Spanish bilingual is a plus

 

Physical Requirements:


  • Must be able to sit and/or stand for long periods of time.

  • Ability to lift 15 lbs.

  • Must be able to work in restrictive spaces and keep their concentration in a busy environment with moderate to high noise levels

 

Benefits:

Benefits for eligible employees include medical/dental/vision, 401k, vacation, opportunities for advancement, on-going training available.

 

We strive to demonstrate our Core Values in all positions at PLS:

Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results

 

PLS Financial Services is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS Financial Services will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. PLS Financial Services is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team talent@PLS247.com to make arrangements. The decision on granting reasonable accommodation will be made on a case-by-case basis.

 

For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment


See full job description

PLS—which stands for People – Location - Service—is a leading retail provider of alternative financial services.  The PLS Group, headquartered in Chicago, is comprised of over 230 financial service centers in 12 states.  Through our check cashing, lending, and our PLS Auto store, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are more convenient, transparent and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents.


Position Overview: 

Successful Customer Service Representatives (CSR) are the primary point-of-contact with our customers.  They are the “face" of PLS.  As such, they are accountable for delivering superior customer service.  They also sell company products and services.  The CSR is accountable for maintaining company standards of quality and complying with all policies and procedures. 

 

Job Responsibilities:


  • Providing outstanding customer service to ensure repeat business

  • Promoting our products and services to current and potential customers

  • Ensuring all transactions are completed in compliance with federal, state, and local regulations

  • Following company policies and procedures

  • Maintaining a balanced cash drawer

  • Completing all transactions accurately, including cash handling

  • Using multiple computer applications to access information and process transactions

  • Resolving customer complaints or referring complaints to the Store Manager for resolution

  • Maintaining a safe, organized, and clean environment

  • Performing other duties as instructed by management


Job Requirements:


  • Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred

  • Ability, willingness, and comfort to engage with customers

  • Strong verbal communication

  • Ability to drive sales

  • Exceptional attention to detail and ability to multi-task

  • Professional appearance and demeanor

  • Able to work flexible hours, including early morning, evenings, weekends, and holidays

  • English/Spanish bilingual is a plus

 

Physical Requirements:


  • Must be able to sit and/or stand for long periods of time.

  • Ability to lift 15 lbs.

  • Must be able to work in restrictive spaces and keep their concentration in a busy environment with moderate to high noise levels

 

Benefits:

Benefits for eligible employees include medical/dental/vision, 401k, vacation, opportunities for advancement, on-going training available.

 

We strive to demonstrate our Core Values in all positions at PLS:

Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results

 

PLS Financial Services is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS Financial Services will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. PLS Financial Services is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team talent@PLS247.com to make arrangements. The decision on granting reasonable accommodation will be made on a case-by-case basis.

 

For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment


See full job description

Job Description


Position Summary:


The Account Executive is the primary liaison between our corporate clients and our operations. Think of your position as the person executing the clients' strategy. If clients want to launch a call center campaign, you launch it for them. You then manage that campaign for its entire duration and constantly report back to the clients with value-adding data and analysis that will inform your clients' strategy. You're a hybrid: half project manager, half client relationship builder.


Responsibilities:



  • Daily client interactions and with various levels of Management

  • Client relationship management

  • Continuous problem solving and process improvement

  • Lead client and internal meetings

  • Demonstration of a complete and timely understanding of Inktel’s business units

  • Assessment of market conditions and the effects on current and potential business opportunities

  • Continually growing the client's business through value-adding solutions

  • Communicates details of direct marketing programs to sales, customer service, operations, and other departments involved with taking and fulfilling orders

  • Reviews project proposal or plan to determine time frame, funding limitations, procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of project

  • Establishes work plan and staffing for each phase of project, and arranges for recruitment or assignment of project personnel

  • Confers with project staff to outline work plan and to assign duties, responsibilities, and scope of authority

  • Directs and coordinates activities of project personnel to ensure project progresses on schedule and within prescribed budget

  • Reviews status reports prepared by project personnel and modifies schedules or plans as required

  • Prepares project reports for management, client, or others

  • Confers with project personnel to provide technical advice and to resolve problems


Experience/Qualifications:



  • Strong Relationship Builder

  • Experience managing multiple demanding client relationships

  • Bachelor’s Degree

  • Excellent written & oral communication and presentation skills

  • Excellent Project/Program Management Skills

  • Solid handle of Excel, Word, PowerPoint, & Outlook

  • Ability to thrive in a fast-paced, high-pressure environment


  • Preferred: Marketing Agency, Fulfillment and or Direct Mail Experience


Company Description

Our Passion for People is what makes us stand out above the rest. We are currently looking to expand our team with individuals who embody our core values and culture.

Do you demonstrate the values of our company? If so, then we invite you to embark on this rewarding challenge.

Service - Demonstrates strong commitment to meeting the needs of co-workers, management, clients, and community service projects.

Tenacity - Consistent reward of passionately striving to achieve results. Conveys strong need to win. Reputation for not giving up.

Responsibility - Takes accountability for all work activities and personal actions; follows through on commitments.

Integrity - Iron clad. Does not ethically cut corners. Earns trust of co-workers. Puts organization above self interests.

Versatility - Capable of adapting to various tasks; wears many hats.

Entrepreneurship - Recognizes opportunities for the program they are in, or in current/new products/services. Considers them in a businesslike manner and takes action; takes risks and achieves a business advantage.

If you are looking to join an organization that constantly raises the bar and thrives on innovation and excellence, look no further. iD Commerce + Logistics strongly encourages the sharing of ideas, creative thinking, and the power of making a difference within and beyond the workplace.

To learn more go to www.idcomlog.com


See full job description

PLS—which stands for People – Location - Service—is a leading retail provider of alternative financial services.  The PLS Group, headquartered in Chicago, is comprised of over 230 financial service centers in 12 states.  Through our check cashing, lending, and our PLS Auto store, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are more convenient, transparent and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents.


Position Overview: 

Successful Customer Service Representatives (CSR) are the primary point-of-contact with our customers.  They are the “face" of PLS.  As such, they are accountable for delivering superior customer service.  They also sell company products and services.  The CSR is accountable for maintaining company standards of quality and complying with all policies and procedures. 

 

Job Responsibilities:


  • Providing outstanding customer service to ensure repeat business

  • Promoting our products and services to current and potential customers

  • Ensuring all transactions are completed in compliance with federal, state, and local regulations

  • Following company policies and procedures

  • Maintaining a balanced cash drawer

  • Completing all transactions accurately, including cash handling

  • Using multiple computer applications to access information and process transactions

  • Resolving customer complaints or referring complaints to the Store Manager for resolution

  • Maintaining a safe, organized, and clean environment

  • Performing other duties as instructed by management


Job Requirements:


  • Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred

  • Ability, willingness, and comfort to engage with customers

  • Strong verbal communication

  • Ability to drive sales

  • Exceptional attention to detail and ability to multi-task

  • Professional appearance and demeanor

  • Able to work flexible hours, including early morning, evenings, weekends, and holidays

  • English/Spanish bilingual is a plus

 

Physical Requirements:


  • Must be able to sit and/or stand for long periods of time.

  • Ability to lift 15 lbs.

  • Must be able to work in restrictive spaces and keep their concentration in a busy environment with moderate to high noise levels

 

Benefits:

Benefits for eligible employees include medical/dental/vision, 401k, vacation, opportunities for advancement, on-going training available.

 

We strive to demonstrate our Core Values in all positions at PLS:

Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results

 

PLS Financial Services is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS Financial Services will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. PLS Financial Services is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team talent@PLS247.com to make arrangements. The decision on granting reasonable accommodation will be made on a case-by-case basis.

 

For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment


See full job description

PLS—which stands for People – Location - Service—is a leading retail provider of alternative financial services.  The PLS Group, headquartered in Chicago, is comprised of over 230 financial service centers in 12 states.  Through our check cashing, lending, and our PLS Auto store, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are more convenient, transparent and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents.


Position Overview: 

Successful Customer Service Representatives (CSR) are the primary point-of-contact with our customers.  They are the “face" of PLS.  As such, they are accountable for delivering superior customer service.  They also sell company products and services.  The CSR is accountable for maintaining company standards of quality and complying with all policies and procedures. 

 

Job Responsibilities:


  • Providing outstanding customer service to ensure repeat business

  • Promoting our products and services to current and potential customers

  • Ensuring all transactions are completed in compliance with federal, state, and local regulations

  • Following company policies and procedures

  • Maintaining a balanced cash drawer

  • Completing all transactions accurately, including cash handling

  • Using multiple computer applications to access information and process transactions

  • Resolving customer complaints or referring complaints to the Store Manager for resolution

  • Maintaining a safe, organized, and clean environment

  • Performing other duties as instructed by management


Job Requirements:


  • Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred

  • Ability, willingness, and comfort to engage with customers

  • Strong verbal communication

  • Ability to drive sales

  • Exceptional attention to detail and ability to multi-task

  • Professional appearance and demeanor

  • Able to work flexible hours, including early morning, evenings, weekends, and holidays

  • English/Spanish bilingual is a plus

 

Physical Requirements:


  • Must be able to sit and/or stand for long periods of time.

  • Ability to lift 15 lbs.

  • Must be able to work in restrictive spaces and keep their concentration in a busy environment with moderate to high noise levels

 

Benefits:

Benefits for eligible employees include medical/dental/vision, 401k, vacation, opportunities for advancement, on-going training available.

 

We strive to demonstrate our Core Values in all positions at PLS:

Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results

 

PLS Financial Services is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS Financial Services will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. PLS Financial Services is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team talent@PLS247.com to make arrangements. The decision on granting reasonable accommodation will be made on a case-by-case basis.

 

For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment


See full job description

PLS—which stands for People – Location - Service—is a leading retail provider of alternative financial services.  The PLS Group, headquartered in Chicago, is comprised of over 230 financial service centers in 12 states.  Through our check cashing, lending, and our PLS Auto store, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are more convenient, transparent and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents.


Position Overview: 

Successful Customer Service Representatives (CSR) are the primary point-of-contact with our customers.  They are the “face" of PLS.  As such, they are accountable for delivering superior customer service.  They also sell company products and services.  The CSR is accountable for maintaining company standards of quality and complying with all policies and procedures. 

 

Job Responsibilities:


  • Providing outstanding customer service to ensure repeat business

  • Promoting our products and services to current and potential customers

  • Ensuring all transactions are completed in compliance with federal, state, and local regulations

  • Following company policies and procedures

  • Maintaining a balanced cash drawer

  • Completing all transactions accurately, including cash handling

  • Using multiple computer applications to access information and process transactions

  • Resolving customer complaints or referring complaints to the Store Manager for resolution

  • Maintaining a safe, organized, and clean environment

  • Performing other duties as instructed by management


Job Requirements:


  • Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred

  • Ability, willingness, and comfort to engage with customers

  • Strong verbal communication

  • Ability to drive sales

  • Exceptional attention to detail and ability to multi-task

  • Professional appearance and demeanor

  • Able to work flexible hours, including early morning, evenings, weekends, and holidays

  • English/Spanish bilingual is a plus

 

Physical Requirements:


  • Must be able to sit and/or stand for long periods of time.

  • Ability to lift 15 lbs.

  • Must be able to work in restrictive spaces and keep their concentration in a busy environment with moderate to high noise levels

 

Benefits:

Benefits for eligible employees include medical/dental/vision, 401k, vacation, opportunities for advancement, on-going training available.

 

We strive to demonstrate our Core Values in all positions at PLS:

Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results

 

PLS Financial Services is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS Financial Services will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. PLS Financial Services is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team talent@PLS247.com to make arrangements. The decision on granting reasonable accommodation will be made on a case-by-case basis.

 

For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment


See full job description

Job Description


JOB TITLE – Customer Service Technician


 


 


REPORTS TO – General Manager


 


ESSENTIAL FUNCTIONS
Field In-house service calls as well as travel to install and or service machines in meat processing facilities utilizing a wide range of skill sets for troubleshooting.  Travel up to 25%


RESPONSIBILITIES/REQUIREMENTS include but not limited to:



  • In-house and field troubleshooting of company machinery.

  • Good customer service skills while fielding technical service calls in-house.

  • Travel 10-25% for field service and or installation of company equipment.

  • Ability to trouble shoot an electrical panel.


  • Schedule/coordinate trips for machine installation and service calls.

  • Strong knowledge of mechanical tools, tap/die and basic electronic test equipment.

  • Working knowledge of programming VFDs.

  • Work efficiently with minimal supervision and complete tasks in a timely manner.

  • Ability to quickly solve customer issues in-house and in the field.

  • Able to communicate effectively with co-workers, management and customers.

  • Other duties as assigned.


PHYSICAL REQUIREMENTS



  • Must be able to stand, walk, bend, sit for various lengths of time.

  • Must be able to work in a cold-room environment.

  • Must be able to lift a maximum of 77 lbs.

  • Frequently operates a laptop, handles machines and parts, etc.

  • Communicates frequently on a daily basis with various customers.


Salary/Benefits



  • Salary based on experience level

  • Competitive Health Plan which includes vision/dental.  401k plan

  • Paid vacation, sick time, personal days


 


*Equal Opportunity Employer


 


 



See full job description

PLS—which stands for People – Location - Service—is a leading retail provider of alternative financial services.  The PLS Group, headquartered in Chicago, is comprised of over 230 financial service centers in 12 states.  Through our check cashing, lending, and our PLS Auto store, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are more convenient, transparent and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents.


Position Overview: 

Successful Customer Service Representatives (CSR) are the primary point-of-contact with our customers.  They are the “face" of PLS.  As such, they are accountable for delivering superior customer service.  They also sell company products and services.  The CSR is accountable for maintaining company standards of quality and complying with all policies and procedures. 

 

Job Responsibilities:


  • Providing outstanding customer service to ensure repeat business

  • Promoting our products and services to current and potential customers

  • Ensuring all transactions are completed in compliance with federal, state, and local regulations

  • Following company policies and procedures

  • Maintaining a balanced cash drawer

  • Completing all transactions accurately, including cash handling

  • Using multiple computer applications to access information and process transactions

  • Resolving customer complaints or referring complaints to the Store Manager for resolution

  • Maintaining a safe, organized, and clean environment

  • Performing other duties as instructed by management


Job Requirements:


  • Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred

  • Ability, willingness, and comfort to engage with customers

  • Strong verbal communication

  • Ability to drive sales

  • Exceptional attention to detail and ability to multi-task

  • Professional appearance and demeanor

  • Able to work flexible hours, including early morning, evenings, weekends, and holidays

  • English/Spanish bilingual is a plus

 

Physical Requirements:


  • Must be able to sit and/or stand for long periods of time.

  • Ability to lift 15 lbs.

  • Must be able to work in restrictive spaces and keep their concentration in a busy environment with moderate to high noise levels

 

Benefits:

Benefits for eligible employees include medical/dental/vision, 401k, vacation, opportunities for advancement, on-going training available.

 

We strive to demonstrate our Core Values in all positions at PLS:

Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results

 

PLS Financial Services is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS Financial Services will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. PLS Financial Services is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team talent@PLS247.com to make arrangements. The decision on granting reasonable accommodation will be made on a case-by-case basis.

 

For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment


See full job description

PLS—which stands for People – Location - Service—is a leading retail provider of alternative financial services.  The PLS Group, headquartered in Chicago, is comprised of over 230 financial service centers in 12 states.  Through our check cashing, lending, and our PLS Auto store, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are more convenient, transparent and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents.


Position Overview: 

Successful Customer Service Representatives (CSR) are the primary point-of-contact with our customers.  They are the “face" of PLS.  As such, they are accountable for delivering superior customer service.  They also sell company products and services.  The CSR is accountable for maintaining company standards of quality and complying with all policies and procedures. 

 

Job Responsibilities:


  • Providing outstanding customer service to ensure repeat business

  • Promoting our products and services to current and potential customers

  • Ensuring all transactions are completed in compliance with federal, state, and local regulations

  • Following company policies and procedures

  • Maintaining a balanced cash drawer

  • Completing all transactions accurately, including cash handling

  • Using multiple computer applications to access information and process transactions

  • Resolving customer complaints or referring complaints to the Store Manager for resolution

  • Maintaining a safe, organized, and clean environment

  • Performing other duties as instructed by management


Job Requirements:


  • Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred

  • Ability, willingness, and comfort to engage with customers

  • Strong verbal communication

  • Ability to drive sales

  • Exceptional attention to detail and ability to multi-task

  • Professional appearance and demeanor

  • Able to work flexible hours, including early morning, evenings, weekends, and holidays

  • English/Spanish bilingual is a plus

 

Physical Requirements:


  • Must be able to sit and/or stand for long periods of time.

  • Ability to lift 15 lbs.

  • Must be able to work in restrictive spaces and keep their concentration in a busy environment with moderate to high noise levels

 

Benefits:

Benefits for eligible employees include medical/dental/vision, 401k, vacation, opportunities for advancement, on-going training available.

 

We strive to demonstrate our Core Values in all positions at PLS:

Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results

 

PLS Financial Services is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS Financial Services will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. PLS Financial Services is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team talent@PLS247.com to make arrangements. The decision on granting reasonable accommodation will be made on a case-by-case basis.

 

For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment


See full job description

Bluestar Corporate Relocation Services is a nationwide auto transportation company acting under multiple brands and transportation verticals. Utilizing both company-owned trucks and brokerage services, Bluestar Corporate Relocation Services moves over 60,000 vehicles annually. The combination of technology and operations has positioned us to grow rapidly within the vehicle transportation space.

Role


  • The Auto Transport CSR is responsible for providing a superior customer experience through assisting the relocating employee and trailing partner.

  • Main point of contact for customers , clients and providers

  • Coordinate and manage suppliers service data accuracy

  • Ensure customer satisfaction and provide professional and courteous customer support

Responsibilities:


  • Develop a solid understanding of the business scope under BlueStar Corporate Relocation.

  • Other duties and tasks as assigned.


  • Act as a first point of contact in the escalation of all transferee issues

  • Maintained required customer satisfaction scores, meets clients and service metrics requirements.

  • Ensure complete, accurate and timely system documentation, and timely completion of other assigned tasks.

  • Proactively provide customer updates.

  • Communicate with Management urgent escalations

  • Reach out to customer within 24hours of receipt of order

  • Research, prioritize and resolve customer inquiries

Qualifications &Skills


  • Ideal candidate will possess a "can do" attitude with a "will do" work ethic

  • Ability to work effectively and independently in a faced paced environment

  • Ability to be a self-starter and work autonomously, as well as be part of a successful team

  • Effective and proactive problem-solving skills

  • Strong attention to detail

  • Must have the ability to work in a fast paced environment

  • Have strong time management skills and the ability to work well under pressure

  • Strong team player that thrives in a fast-paced environment

  • Adhere to an agreed work Schedule-Peak season expect Increase Work hours

  • Open, manage and ensure efficient work flow and completion of work order

  • Great computer skills - Microsoft Office, Outlook emails &calendar

  • Excellent communication and problem solving skills

  • Excellent in Communicating expectations to the Customer ( Verbal and Written)

  • Maintain customer service rating- Per the client Score cards- Cartus 4.5 out of 4 and Altair 8.75 out of 10.

  • Meet internal and client metrics within 95 of timeliness and accuracy

  • Perform data entry/documentation with 95% timeliness and accuracy

  • Ability to handle a high volume workload and paperwork with specific concentration on excellent follow up procedures, effective caseload management and priority setting

  • Strong customer service and communication skills (verbal and written). Special sensitivity in dealing with people under stress.

  • Strong sense of teamwork, ownership and collaboration.


See full job description

Job Description


Position Summary:


Fast growing company in Western Suburb of IL has an immediate opening for a Customer Service Associate. This position is responsible for customer order entry and answering incoming phone call activity. You will work closely with Customer Service, Operations and our Sales team. You will also be responsible to completely and accurately input customer order information as well as provide order status information upon customer request. You must be organized, detail oriented and possess excellent communication skills with the ability to answer customer concerns in a calm, courteous and professional manner.


 


Standard Job Responsibilities (subject to change as business requires):



  • Order Entry: Accurately enter new order requests into computerized order management system.

  • Customer Service Phone Support: Handle all inbound calls efficiently and professionally as required to support customer satisfaction.

  • Operational Support: Coordinate with Sales to ensure timely and accurate order information is available. Process all invoices daily.

  • Reports: Responsible for providing Operations with administrative support as required.

  • Flexibility: Must be willing to assist in all areas of the operation to ensure daily order requests are entered, picked, packed and shipped on time.


 


Essential Qualifications and Educational Requirements



  • Minimum High School diploma

  • Must have valid driver’s license and pass all security and background checks

  • Must pass Drug Screen

  • Basic math skills

  • Superior communication skills

  • Strong organizational and communication skills

  • Strong Microsoft Office skills (word, excel)


 


Preferred Additional Skills / Abilities



  • Must be a self-starter, fast learner, and team player with the ability to work independently

  • Ability to handle customer relations issues in a calm, professional manner.

  • Professional attitude and appearance required

  • Previous administrative or customer service experience preferred


Company Description

RPG Card Services, a market leader in the prepaid industry, provides the most popular retail gift cards, rewards cards, and network-branded prepaid cards to businesses and organizations throughout the United States and Canada for sales incentives, employee recognition, government assistance, and customer loyalty programs. With over 15 million gift cards and prepaid cards distributed annually, RPG offers end-to-end program services, including sales and marketing, in-house fulfillment and card customization. RPG also provides comprehensive program management services to top tier retailers to maximize sales and optimize efficiencies of their prepaid card programs. RPG is the exclusive program services provider for the Shell Gift Card in the U.S. and Canada and was awarded Shell Vendor of the Year, Payment & Loyalty for the U.S.


See full job description

PLS—which stands for People – Location - Service—is a leading retail provider of alternative financial services.  The PLS Group, headquartered in Chicago, is comprised of over 230 financial service centers in 12 states.  Through our check cashing, lending, and our PLS Auto store, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are more convenient, transparent and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents.


Position Overview: 

Successful Customer Service Representatives (CSR) are the primary point-of-contact with our customers.  They are the “face" of PLS.  As such, they are accountable for delivering superior customer service.  They also sell company products and services.  The CSR is accountable for maintaining company standards of quality and complying with all policies and procedures. 

 

Job Responsibilities:


  • Providing outstanding customer service to ensure repeat business

  • Promoting our products and services to current and potential customers

  • Ensuring all transactions are completed in compliance with federal, state, and local regulations

  • Following company policies and procedures

  • Maintaining a balanced cash drawer

  • Completing all transactions accurately, including cash handling

  • Using multiple computer applications to access information and process transactions

  • Resolving customer complaints or referring complaints to the Store Manager for resolution

  • Maintaining a safe, organized, and clean environment

  • Performing other duties as instructed by management


Job Requirements:


  • Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred

  • Ability, willingness, and comfort to engage with customers

  • Strong verbal communication

  • Ability to drive sales

  • Exceptional attention to detail and ability to multi-task

  • Professional appearance and demeanor

  • Able to work flexible hours, including early morning, evenings, weekends, and holidays

  • English/Spanish bilingual is a plus

 

Physical Requirements:


  • Must be able to sit and/or stand for long periods of time.

  • Ability to lift 15 lbs.

  • Must be able to work in restrictive spaces and keep their concentration in a busy environment with moderate to high noise levels

 

Benefits:

Benefits for eligible employees include medical/dental/vision, 401k, vacation, opportunities for advancement, on-going training available.

 

We strive to demonstrate our Core Values in all positions at PLS:

Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results

 

PLS Financial Services is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS Financial Services will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. PLS Financial Services is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team talent@PLS247.com to make arrangements. The decision on granting reasonable accommodation will be made on a case-by-case basis.

 

For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment


See full job description

PLS—which stands for People – Location - Service—is a leading retail provider of alternative financial services.  The PLS Group, headquartered in Chicago, is comprised of over 230 financial service centers in 12 states.  Through our check cashing, lending, and our PLS Auto store, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are more convenient, transparent and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents.


Position Overview: 

Successful Customer Service Representatives (CSR) are the primary point-of-contact with our customers.  They are the “face" of PLS.  As such, they are accountable for delivering superior customer service.  They also sell company products and services.  The CSR is accountable for maintaining company standards of quality and complying with all policies and procedures. 

 

Job Responsibilities:


  • Providing outstanding customer service to ensure repeat business

  • Promoting our products and services to current and potential customers

  • Ensuring all transactions are completed in compliance with federal, state, and local regulations

  • Following company policies and procedures

  • Maintaining a balanced cash drawer

  • Completing all transactions accurately, including cash handling

  • Using multiple computer applications to access information and process transactions

  • Resolving customer complaints or referring complaints to the Store Manager for resolution

  • Maintaining a safe, organized, and clean environment

  • Performing other duties as instructed by management


Job Requirements:


  • Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred

  • Ability, willingness, and comfort to engage with customers

  • Strong verbal communication

  • Ability to drive sales

  • Exceptional attention to detail and ability to multi-task

  • Professional appearance and demeanor

  • Able to work flexible hours, including early morning, evenings, weekends, and holidays

  • English/Spanish bilingual is a plus

 

Physical Requirements:


  • Must be able to sit and/or stand for long periods of time.

  • Ability to lift 15 lbs.

  • Must be able to work in restrictive spaces and keep their concentration in a busy environment with moderate to high noise levels

 

Benefits:

Benefits for eligible employees include medical/dental/vision, 401k, vacation, opportunities for advancement, on-going training available.

 

We strive to demonstrate our Core Values in all positions at PLS:

Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results

 

PLS Financial Services is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS Financial Services will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. PLS Financial Services is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team talent@PLS247.com to make arrangements. The decision on granting reasonable accommodation will be made on a case-by-case basis.

 

For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment


See full job description

Job Description


Stivers is currently hiring Customer Service Representatives to join their clients team located western suburbs of Chicago. Pay for the position is $15-17/hr.


Customer Service Representative Responsibilities:



  • Proven record of dependability and attendance.

  • Ability to perform well with data systems. Strong computer background in order entry or shipping.

  • Ability to be a quick thinker, research and troubleshoot. Follow-up skills required.

  • Able to Multitask with minimal Supervision in a fast-paced environment.

  • High level of Professionalism / Good positive attitude. Patience, empathy, and calm in dealing with customer demands.

  • Good Verbal and written skills

  • Common Sense Response to Customer inputs.

  • Ability to deal with people in an uplifting manner

  • Willingness to take instruction 


#zr



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Job Description


Job Title: Service Coordinator / Customer Service


Job Description: Performs customer service, service fulfillment coordination and administrative functions that support the efficient operation of a HVAC service office.


Essential Duties and Responsibilities (include the following, other duties may be assigned):



  • Work with General Manager and/or Technician Supervisor in scheduling and dispatching of Technicians for jobs (Start ups/repairs, warranty, maintenance).

  • Handles customer inquiries and routes questions of technical nature to the appropriate resource.

  • Tracking of time and attendance for Technicians.

  • Coordinates field labor resources and maintains communication with customers regarding scheduling.

  • Orders Parts and tracks shipments.

  • Answers telephones and greets customers.

  • Maintains professional and courteous customer contact.

  • Enters all information and maintains information into enterprise resource system. This includes work orders, new customer information, contracts and technician hours for billing purposes.

  • Ensures timely close-out on all work orders and that all associated paperwork (P.O., etc.) is received and filed with the proper job.

  • Several Accounting duties are required of this position


Competencies (to perform the job successfully, an individual should demonstrate the following competencies):



  • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.


  • Attendance/Punctuality/Dependability – Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time. Completes tasks on time or notifies appropriate person with an alternative plan.

  • Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality.

  • Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings.

  • Written Communication - Writes clearly and informatively; Presents numerical data effectively; Able to read and interpret written information.

  • Customer Service – Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.


Qualifications (The requirements listed below are representative of the knowledge, skill, and/or ability required):




  • Education/Experience: High School diploma or GED plus 3-5 years of related experience required. 2-year degree from a vocational/technical/business school preferred. A Bachelor's degree may be considered in lieu of work experience.

  • Language Ability: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

  • Mathematical Ability: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages.

  • Computer Skills: To perform this job successfully, an individual should have knowledge of Microsoft Word, Excel, Outlook and PowerPoint software. Experience working with enterprise resource systems or order entry systems helpful.


The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.


Company Description

Thermosystems is a manufacturer's representative for commercial heating ventilation and air conditioning (HVAC) products based in Elmhurst, Illinois with offices in Peoria, and Elgin. We have an applied sales team, parts department, and full service department to support the products we represent.

We offer full benefits along with paid time off and a 401K profit sharing program. Founded in 2000, today we have offices in Elmhurst, Elgin and Peoria Illinois. Thermosystems is an equal opportunity employer.


See full job description

Job Description


Job Title:


This is contract opportunity- it may turn into more later.


 


 


Insurance Customer Service Representative (Eligibility Analyst)


 


Top 3 skills needed:


· Good customer service skill & ability to work with others


· Willingness & ability to be comfortable on the phone (also documentation/data entry skill)


· Ability to work on a computer & understanding of Microsoft Office


 


Job Description:


We offer payment and revenue integrity solutions that help health payers improve revenue, avoid costs, and enhance the member experience. We offer a unique combination of deep healthcare expertise and analytics-powered technology solutions to help our clients improve operational efficiency, achieve financial integrity, and generate measurable results.


RESPONSIBILITIES & JOB FUNCTIONS:


· Comply with HIPAA Compliance and Security Policies and Procedures


· Making a high volume of outbound telephone calls


· Using tools to research telephone numbers and address


· Data entry


· Applying Coordination of Benefit (COB) Rules


· Establishing Order of Benefits


· Open and work files in home application


· Update Tracking Reports


· Creating Reports


· Imaging documents


Required Skills:


POSITION REQUIREMENTS:


· Typing skills of a minimum of 45 wpm


· An energetic and friendly telephone demeanor


· The ability to ask questions to uncover the information needed


· Basic knowledge of working computers/scanners/excel/word


 


REQUIRED EXPERIENCE:


· High Volume Outbound Call Center OR Customer Service roles are a plus


 


 


 


 


Company Description

We are a leader in providing solutions, consulting, and analytics for healthcare clients.


See full job description

PLS—which stands for People – Location - Service—is a leading retail provider of alternative financial services.  The PLS Group, headquartered in Chicago, is comprised of over 230 financial service centers in 12 states.  Through our check cashing, lending, and our PLS Auto store, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are more convenient, transparent and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents.


Position Overview: 

Successful Customer Service Representatives (CSR) are the primary point-of-contact with our customers.  They are the “face" of PLS.  As such, they are accountable for delivering superior customer service.  They also sell company products and services.  The CSR is accountable for maintaining company standards of quality and complying with all policies and procedures. 

 

Job Responsibilities:


  • Providing outstanding customer service to ensure repeat business

  • Promoting our products and services to current and potential customers

  • Ensuring all transactions are completed in compliance with federal, state, and local regulations

  • Following company policies and procedures

  • Maintaining a balanced cash drawer

  • Completing all transactions accurately, including cash handling

  • Using multiple computer applications to access information and process transactions

  • Resolving customer complaints or referring complaints to the Store Manager for resolution

  • Maintaining a safe, organized, and clean environment

  • Performing other duties as instructed by management


Job Requirements:


  • Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred

  • Ability, willingness, and comfort to engage with customers

  • Strong verbal communication

  • Ability to drive sales

  • Exceptional attention to detail and ability to multi-task

  • Professional appearance and demeanor

  • Able to work flexible hours, including early morning, evenings, weekends, and holidays

  • English/Spanish bilingual is a plus

 

Physical Requirements:


  • Must be able to sit and/or stand for long periods of time.

  • Ability to lift 15 lbs.

  • Must be able to work in restrictive spaces and keep their concentration in a busy environment with moderate to high noise levels

 

Benefits:

Benefits for eligible employees include medical/dental/vision, 401k, vacation, opportunities for advancement, on-going training available.

 

We strive to demonstrate our Core Values in all positions at PLS:

Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results

 

PLS Financial Services is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS Financial Services will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. PLS Financial Services is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team talent@PLS247.com to make arrangements. The decision on granting reasonable accommodation will be made on a case-by-case basis.

 

For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment


See full job description

PLS—which stands for People – Location - Service—is a leading retail provider of alternative financial services.  The PLS Group, headquartered in Chicago, is comprised of over 230 financial service centers in 12 states.  Through our check cashing, lending, and our PLS Auto store, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are more convenient, transparent and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents.


Position Overview: 

Successful Customer Service Representatives (CSR) are the primary point-of-contact with our customers.  They are the “face" of PLS.  As such, they are accountable for delivering superior customer service.  They also sell company products and services.  The CSR is accountable for maintaining company standards of quality and complying with all policies and procedures. 

 

Job Responsibilities:


  • Providing outstanding customer service to ensure repeat business

  • Promoting our products and services to current and potential customers

  • Ensuring all transactions are completed in compliance with federal, state, and local regulations

  • Following company policies and procedures

  • Maintaining a balanced cash drawer

  • Completing all transactions accurately, including cash handling

  • Using multiple computer applications to access information and process transactions

  • Resolving customer complaints or referring complaints to the Store Manager for resolution

  • Maintaining a safe, organized, and clean environment

  • Performing other duties as instructed by management


Job Requirements:


  • Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred

  • Ability, willingness, and comfort to engage with customers

  • Strong verbal communication

  • Ability to drive sales

  • Exceptional attention to detail and ability to multi-task

  • Professional appearance and demeanor

  • Able to work flexible hours, including early morning, evenings, weekends, and holidays

  • English/Spanish bilingual is a plus

 

Physical Requirements:


  • Must be able to sit and/or stand for long periods of time.

  • Ability to lift 15 lbs.

  • Must be able to work in restrictive spaces and keep their concentration in a busy environment with moderate to high noise levels

 

Benefits:

Benefits for eligible employees include medical/dental/vision, 401k, vacation, opportunities for advancement, on-going training available.

 

We strive to demonstrate our Core Values in all positions at PLS:

Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results

 

PLS Financial Services is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS Financial Services will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. PLS Financial Services is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team talent@PLS247.com to make arrangements. The decision on granting reasonable accommodation will be made on a case-by-case basis.

 

For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment


See full job description

PLS—which stands for People – Location - Service—is a leading retail provider of alternative financial services.  The PLS Group, headquartered in Chicago, is comprised of over 230 financial service centers in 12 states.  Through our check cashing, lending, and our PLS Auto store, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are more convenient, transparent and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents.


Position Overview: 

Successful Customer Service Representatives (CSR) are the primary point-of-contact with our customers.  They are the “face" of PLS.  As such, they are accountable for delivering superior customer service.  They also sell company products and services.  The CSR is accountable for maintaining company standards of quality and complying with all policies and procedures. 

 

Job Responsibilities:


  • Providing outstanding customer service to ensure repeat business

  • Promoting our products and services to current and potential customers

  • Ensuring all transactions are completed in compliance with federal, state, and local regulations

  • Following company policies and procedures

  • Maintaining a balanced cash drawer

  • Completing all transactions accurately, including cash handling

  • Using multiple computer applications to access information and process transactions

  • Resolving customer complaints or referring complaints to the Store Manager for resolution

  • Maintaining a safe, organized, and clean environment

  • Performing other duties as instructed by management


Job Requirements:


  • Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred

  • Ability, willingness, and comfort to engage with customers

  • Strong verbal communication

  • Ability to drive sales

  • Exceptional attention to detail and ability to multi-task

  • Professional appearance and demeanor

  • Able to work flexible hours, including early morning, evenings, weekends, and holidays

  • English/Spanish bilingual is a plus

 

Physical Requirements:


  • Must be able to sit and/or stand for long periods of time.

  • Ability to lift 15 lbs.

  • Must be able to work in restrictive spaces and keep their concentration in a busy environment with moderate to high noise levels

 

Benefits:

Benefits for eligible employees include medical/dental/vision, 401k, vacation, opportunities for advancement, on-going training available.

 

We strive to demonstrate our Core Values in all positions at PLS:

Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results

 

PLS Financial Services is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS Financial Services will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. PLS Financial Services is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team talent@PLS247.com to make arrangements. The decision on granting reasonable accommodation will be made on a case-by-case basis.

 

For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment


See full job description

PLS—which stands for People – Location - Service—is a leading retail provider of alternative financial services.  The PLS Group, headquartered in Chicago, is comprised of over 230 financial service centers in 12 states.  Through our check cashing, lending, and our PLS Auto store, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are more convenient, transparent and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents.


Position Overview: 

Successful Customer Service Representatives (CSR) are the primary point-of-contact with our customers.  They are the “face" of PLS.  As such, they are accountable for delivering superior customer service.  They also sell company products and services.  The CSR is accountable for maintaining company standards of quality and complying with all policies and procedures. 

 

Job Responsibilities:


  • Providing outstanding customer service to ensure repeat business

  • Promoting our products and services to current and potential customers

  • Ensuring all transactions are completed in compliance with federal, state, and local regulations

  • Following company policies and procedures

  • Maintaining a balanced cash drawer

  • Completing all transactions accurately, including cash handling

  • Using multiple computer applications to access information and process transactions

  • Resolving customer complaints or referring complaints to the Store Manager for resolution

  • Maintaining a safe, organized, and clean environment

  • Performing other duties as instructed by management


Job Requirements:


  • Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred

  • Ability, willingness, and comfort to engage with customers

  • Strong verbal communication

  • Ability to drive sales

  • Exceptional attention to detail and ability to multi-task

  • Professional appearance and demeanor

  • Able to work flexible hours, including early morning, evenings, weekends, and holidays

  • English/Spanish bilingual is a plus

 

Physical Requirements:


  • Must be able to sit and/or stand for long periods of time.

  • Ability to lift 15 lbs.

  • Must be able to work in restrictive spaces and keep their concentration in a busy environment with moderate to high noise levels

 

Benefits:

Benefits for eligible employees include medical/dental/vision, 401k, vacation, opportunities for advancement, on-going training available.

 

We strive to demonstrate our Core Values in all positions at PLS:

Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results

 

PLS Financial Services is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS Financial Services will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. PLS Financial Services is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team talent@PLS247.com to make arrangements. The decision on granting reasonable accommodation will be made on a case-by-case basis.

 

For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment


See full job description
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