Jobs near Homer, AK

“All Jobs” Homer, AK
Jobs near Homer, AK “All Jobs” Homer, AK

 Job Responsibilities:


  • Cultivates and maintains on-going customer relationships.

  • Uses computerized system for tracking, information gathering, and/or troubleshooting.

  • Ensures customers receive the best service possible through processing orders, preparing general correspondence, and coordinating with other functions as required.

  • Acts as customer contact regarding pricing and scheduling.

  • Handles customer calls/correspondence for service, scheduling, and billing inquiries.

  • Communicates with branch personnel and customers to resolve service and scheduling issues.

  • Initiates outbound customer service calls for various campaigns.

  • Handles tech line support.

Job Requirements


  • Bachelors Degree

  • 2 years clerical or customer service experience preferred

  • Ability to use a Macintosh

  • Basic knowledge of Microsoft Word, Excel, and Macintosh

  • Ability to type 45 wpm

  • Excellent verbal, written, and interpersonal communication skills

  • Ability to work in a stressful, fast-paced environment

  • Good problem-solving skills

  • Monday through Friday schedule with occasional on-call duties (additional compensation provided)

  • Must have a proven track record of keeping job positions for an extended length of time.

  • Excellent Attendance Record Job Type: Full-time Salary: $10.00 to $15.00 /hour Pay may depend on skills and/or qualifications Job Type: Full-time Salary: $10.00 to $15.00 /hour Experience:

  • Excellent Multi-Tasker: 1 year (Preferred)

  • Call Center: 1 year (Preferred)

  • Ordering Lifts: 1 year (Required)

  • Dispatching Techs: 1 year (Required)

  • customer service: 1 year (Required)

Education:


  •  High school diploma or equivalent required.  (Preferred)

Application Question:


  • Work in a Small Office Environment

Work Location:


  • One location

Benefits:


  • Health insurance

  • Retirement plan

  • Paid time off

Work environment:


  • Office

Communication method(s) used:


  • Email

  • Phone

Job Duties:


  • Answer incoming customer inquiries

  • Collaborate with management teams to stay updated on new products, services, and policies

  • Record customer information within our customer service database

  • Engage with clients in a friendly and professional manner while actively listening to their concerns

  • Offer support and solutions to customers in accordance with the company's customer service policies

  • Other duties as requested

Schedule:


  • Monday to Friday

 

 Company's Web page:  https://www.waddell.com/ 


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