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“All Jobs” Fountain Valley, CA
Jobs near Fountain Valley, CA “All Jobs” Fountain Valley, CA

Job Description


Are you ready to start a new career? Are you looking to turn this year around and take on an exciting new challenge? If so, Eclipse's entry-level Customer Service and Sales position is the next step for you! 


This is a high-energy sales environment where you will work as a team to exceed goals and manage a wide variety of customer interactions. Professional, energetic, and goal-oriented individuals are the types of candidates that we find best complement our entry-level Customer Service and Sales team! 


 


Do you: 



  • Thrive in a fast-paced environment? 


  • Have a high level of self-motivation? 


  • Love interacting with others?


  • Excell under pressure?


  • Exceed goals and expectations? 



 


If these traits resonate with you, click APPLY NOW!


 


Entry Level Customer Service & Sales Responsibilities: 



  • Communicate with customers to provide information in response to inquiries about products and services, to handle and resolve customer issues


  • Quickly build rapport with customers, understand their needs, and resolve concerns


  • Utilize company tablet and warm leads to reach out to customers directly


  • Establish customer relationships in a professional and courteous manner maintaining a positive, empathetic, and professional attitude


  • Review and communicate sales data and relevant market insights to increase sales margins and improve overall satisfaction



 


Entry Level Customer Service & Sales Requirements: 



  • Sales or Customer Service experience is beneficial


  • Diploma or G.E.D preferred


  • Responsible and reliable enough to work under minimal supervision 


  • Ability to multitask and pick up on new things quickly


  • Exceptional presentation and public speaking skills 


  • Ability to overturn objections and close sales efficiently 


  • Proven track record in meeting or exceeding sales goals



 


Benefits you'll gain working with our entry-level customer service and sales team:



  • Fun team building activities


  • Bonuses and incentives


  • Travel opportunities


  • A philanthropic culture


  • Recognition for top performers




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Job Description


Junior Client Service Representative - General Summary:


In response to the continued growth of their business, Mela Group is looking for a Junior Client Service Representative to serve the Long Beach area. The successful candidate will be assigned an existing customer and new customer base that our clientele provides for us.


Here at MELA Group, our company's mission is to foster and encourage innovation for individuals and for our community that surrounds us so it can be easily emulated. In a world full of reactivity, MELA Group breeds toughness and perspective to keep a great balance to the environment around us. MELA Group carries a lot of meaning in the name, it stands for Measurable Excellence (and) Lasting Accomplishments. Our leadership team has demonstrated these characteristics on a daily basis.


 


Entry Level Responsibilities:



  • Provide onsite, telephone, and client relations to a consumer base


  • Comfort working with iPads and tablet-based software


  • Work with the Territory Sales Representatives to secure new clients and to protect existing clients from competitors


  • Attend large, high profile conferences as required


  • On occasion, attend and present to prospective clients


  • Responsible for the accuracy of all paperwork that arrives for assigned accounts.


  • Work with the Director of the company and management staff to effectively build client revenue


  • Provide onsite and in-field services to Clients including sales, promotional services, and customer service on products offered


  • Represent Mela Group in a professional and business manner



 


Entry Level Client Service Representative Qualifications:



  • 1 year of account management/customer service experience


  • Must be able to follow directions and work as a team


  • Computer skills to include word processing, spreadsheet, email, and internet usage


  • Superior organizational skills - able to manage multiple priorities simultaneously


  • Must have strong oral communication skills



 


***FULL TRAINING IS PROVIDED FOR ALL ENTRY LEVEL POSITIONS***


Company Description

Our focus is singular: We’re always working on creating the next wave of business managers who can extend the reach of the Fortune 500 companies we represent. In their hands, our campaign planning, sales strategies, and organic approach to customer acquisitions really gets results.

MELA Group represents a wide variety of clients, and that means we need to fill our ranks with business-minded people who can adapt to any terrain. That’s why our management and business training program is so focused. Our people learn the most cutting-edge techniques for being successful in this industry from experts who have achieved their own successes.


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Job Description


 


Duties and Responsibilities



  • Interacting with clients and attending to their queries and enquires.

  • Solving client grievances and addressing other client issues.

  • Attending telephonic calls of clients.

  • Forwarding all issues to the maintenance department.

  • Making a report of client grievances, complaints and recommendations and reporting the same to the supervising manager.

  • Ensuring that the maintenance staff appropriately solves all client grievances.

  • Working in tandem with the organization policies and norms.

  • Effectively coordinating work processes with other internal departments of the company.

  • Attending industry and other product training activities.

  • Completing all tasks as delegated by the supervising authority.


Skills and Specifications



  • Must have excellent written and verbal communication skills.

  • MUST HAVE PREVIOUS CALL CENTER EXPERIENCE


Company Description

With over 20 years of experience AnDek Staffing has created and maintained relationships by understanding our partners needs and continuously seeking ways to improve our services.


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Job Description


DUTIES AND RESPONSIBLITIES


Enter orders efficiently and accurately (as needed).



  1. Verify customer account


  2. Verify pricing used, Factory quote, price book, hot sheet & Etc.


  3. Verify rep commission


  4. Enter order according to current procedures


  5. Release (approved) orders to the appropriate dept.


  6. File original Po and supporting documents


  7. Modify orders as requested by customer or operations


  8. Submit new part number request


  9. Follow up on submitted new part numbers.



Process cancellations and scan supporting documents into GP.


Back up reception during breaks, lunch and out of the office days.


Assist with scanning documents into Qwiktag and purging paperwork.


Local essential functions (Intense Lighting)


1. Orders are entered and approved in a timely manner.


a. Assist with order verification for large, custom, and/or mod orders.


2. Discrepancies are communicated to Rep.


3. Orders are released to appropriate dept. (shipping/manuf.)


REQUIREMENTS



  • Minimum 2+ years of working experience in a similar role, lighting product knowledge preferred


  • Outstanding listening, comprehension and oral/written communication - including grammar, spelling, punctuation and writing composition skills


  • Strong computer skills with knowledge in Microsoft Office Suite


  • Precise documentation skills with great attention to detail


  • Ability to work independently, prioritize, and problem solve in a fast-paced environment


  • Problem solver with an analytical mindset


  • Team player, competitive, and egoless



Company Description

Visit our website for locations and office hours. www.fairwaystaffing.com


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Job Description


 RDS is seeking a Customer Service Representative.  The CSR will be responsible for a wide range of administrative and office support activities for the department and managers to facilitate the efficient operation of the organization while building strong working relations with builders and customers.


 


Key elements for this position:



  • Take incoming calls from builders, vendors, homeowners and field personnel and assist with questions and concerns; will determine the nature of the repair and the best course of action to take.

  • Creation of work orders for Warranty work.

  • Schedule service requests and work orders with builders and homeowners and follow through to completion.

  • Create quotes and figures costs for chargeable work, address questions from builders and/or homeowners regarding charges.

  • Schedule subcontractors and field personnel for repairs.

  • Maintain professional working relationships with builders, subcontractors, homeowners and vendors.


 


What we need from you:



  • High school diploma

  • 2-year degree in business or construction-related field highly desired

  • Minimum of 4 years’ prior administrative experience and/or equivalent education

  • 2-5 years’ experience working with business computer systems

  • Familiarity residential construction terminology and practices highly desired

  • Experience with enterprise application software generally, and RFMS specifically is a plus

  • Prior customer service experience

  • Knowledge of operation of standard office equipment.


Knowledge of clerical and administrative procedures and systems such as filing and record keeping



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Job Description


 Customer Service Representative ( client prefers someone with logistics background)



  • Resolve customer complaints via phone, email, mail, or social media.

  • Use telephones to reach out to customers and verify account information.

  • Greet customers warmly and ascertain problem or reason for calling.

  • Cancel or upgrade accounts.

  • Computer Knowledge, excel, outlook

  • Must be bilingual

  • Payrate varies DOE ($15-$17.00)

  • Long term

  • Monday-Friday (Possible overtime if needed) needs to be flexible

  • 1st shift (7:30am-4:30)


Company Description

Visit our website for locations and office hours. www.fairwaystaffing.com


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Job Description


This office is seeking a full-time Business Customer Service Representative who is career minded and possesses unmatched people skills. This is an entry-level opening NOT in a call center environment. As a result of clients placing a high value on the more personalized approach and excellent customer service delivered by the customer service team, there is a new opening for the expansion of the retail campaign. Our company has partnered with several Fortune 500 and Fortune 100 companies Nationwide as well as locally. With these partnerships, we help our clients with their company branding, we help advertise their company and what they have to offer, and we host events in their names to help them gain a larger clientele base.


Our thorough training program ensures each and every one of our employees are equipped with the tools necessary to thrive within our business. We only promote from within so growth opportunity within our office is definite. We also guarantee a full 40 hour work week which is great for students and college graduates looking to start their career but hasn’t had much training elsewhere.


 


The Goals Are Simple: every consumer must benefit from the promotions and events, every client must benefit from the services provided and every representative must benefit from the training and team spirit of the company!


The Challenge: We are continuously expanding the client base and we need to make sure that we are hiring the right candidate that can help us to grow and expand even further... do you have that same ambition?


 


Responsibilities:



  • Handle customer inquiries and complaints


  • Provide information about the products and services


  • Troubleshoot and resolve product issues and concerns


  • Document and update customer records based on interactions


  • Develop and maintain a knowledge base of the evolving products and services



 


​Qualifications:



  • Previous experience in customer service, sales, or other related fields if possible but not required


  • Ability to build rapport with clients


  • Ability to prioritize and multitask


  • Positive and professional demeanor


  • Excellent written and verbal communication skills



 


We will be filling positions by the end of next week. If you feel that you are the right candidate for us, please apply today to secure an interview with the Hiring Manager.



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Job Description


Administrator, Plan Support – We are seeking an organized professional with strong customer service skills to manage relationships with retirement plans and other employee benefit accounts.


Essential responsibilities and requirements:



  • Check phone messages and answer incoming client and participant calls on customer service line and provide assistance as needed.

  • Process participant requests.

  • Prepare enrollment materials and other communications.

  • Set up enrollment files and database records as enrollment packets are received.

  • File incoming enrollment forms.

  • Develop and maintain relationships with clients and participants to become their provider for information and resources related to their retirement plans.

  • Verify accuracy and completeness of initial documentation and materials provided to participants and resolve related issues.

  • Effectively communicate with clients, partners and internal departments via phone and email to address all product issues and provide necessary research, problem solving, and support; seeing problems through to resolution.

  • Travel to agency sites to attend orientations and workshops.

  • Maintain working relationship with trustee and annuity representatives.

  • Perform other duties and special projects as assigned.


 


Bachelor's degree or equivalent required, plus 1-3 years of experience in customer service/client retention, preferably in a financial or retirement industry. Being bilingual in Spanish is a plus. Excellent time management, multitasking, and problem-solving skills required, as well as superior interpersonal, analytical, and verbal/written communication skills are a must. Experience with Microsoft Excel and Microsoft Word. Moderate travel required.


Company Description

Public Agency Retirement Services (PARS) was established in 1983 to provide the analysis, design and implementation of customized retirement solutions for public agencies (schools and cities). We are the largest local agency-controlled, multi-employer, governmental retirement system in the state. A unique blend of financial expertise combined with exceptional products, a flexible approach to problem solving, and conscientious service has enabled us to become a valued benefits consultant to our many clients across the country. We’re well positioned to maintain our reputation as an industry leader. And we need you to help keep us there!

PARS was founded and built through the entrepreneurial spirit of its founders and team members. We need other motivated team players who are upbeat and proactive as well as able to take direction. Your contribution to our continued success affords opportunities for advancement and rewards, new challenges, as well as the satisfaction of being a productive member of a company that is providing a real, tangible benefit to people. We offer competitive salaries, a strong benefits package and a company culture that can’t be beat.


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Job Description


 The Customer Service role is a critical component within our sales team to help drive new business. This is a Appointment Setter position and your job will be following up on leads already generated to book appointments for our Outside Sales Reps to conduct sales presentations.


We are looking for someone who can be flexible with their schedule and can work weekends if needed.



  • Compensation based on experience,

  • aggressive commission / bonus structure.


Qualifications and Skills




  • Experience in sales on the phone with professional phone etiquette.


  • Great at Closing and booking appointments. Able to handle high volume out bound calling. AVERAGE 40 - 50 CALLS PER DAY.

  • Being able to work in a fast paced environment; Driven, highly efficient and responsible.

  • Opportunity to grow with the company and being promoted to a manager / supervisor role.

  • Hourly pay plus commission

  • Sales experience required.


Benefits



  •  

  • Medical coverage after 3 months.

  • 401(K) plan.


All candidate must complete a Background, Drug screen prior to starting.


Company Description

Great benefits, and career growth opportunities


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Job Description


 


Great Park Insurance is seeking an experienced Customer Service Representative (CSR) to join our office. We will rely on you for delivering service in a courteous, professional, and efficient manner, while interacting with customers and insurance agents. This individual will further be responsible for administrative tasks and maintain client documentation. The ideal CSR is friendly, upbeat, professional, and dependable.


Position – FULL TIME


Hours – 8:30am to 5:00pm, Monday through Friday


Responsibilities:



  • Support incoming calls and emails from customers.

  • Handle basic coverage questions, assist with enrollment, premium inquiries, and cancellation requests.

  • Respond to questions and requests from clients/customers/agents quickly and accurately.

  • Record details of all customer interactions including requests, inquiries, comments, complaints and then record details of actions taken.

  • Retrieving and responding to voicemails and emails.

  • Keep a clean, neat and organized workstation

  • On time daily


Required Competencies:



  • Insurance customer service experience required.

  • Exceptional listening skills with the ability to handle difficult and detailed inbound/outbound calls.

  • Ability to multi-task between various software programs.

  • Problem solving and problem resolutions skills.

  • Proficient typing skills to type complete, accurate and thorough notes in customer files.

  • Computer skills should include Microsoft Excel, Word, Outlook.

  • Communicate and write clearly and in a professional manner (telephone, email, and in person).

  • Must be able to work quickly and efficiently.

  • High School diploma/GED.

  • Valid California P&C Insurance License (Required)


Salary: $15-$18/hour DOE


Benefits: After 90 days


Experience:



  • Customer Service: 2 year (Required)

  • Insurance: 1 year (Required)


Job Location:


  • Irvine, CA


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Job Description


COME HELP US KICK OFF OUR NEW PROGRAM!!!


We are looking for Enrollment Specialists and Enrollment Coordinators. This is a government-funded position where we enroll individuals on any type of government assistance to receive a FREE wireless phone.


We are willing to train highly motivated people from customer service positions into entry level management roles. Openings are ideal for graduates or professionals with customer service experience looking for a rewarding career change. You must have a minimum associate degree in general studies, or relevant experience to qualify!


Benefits of working for our company?
-Average CSR earns in excess of $500.00 per week!! (we pay weekly, not bi-weekly)
-Full-Time work
-Flexible schedule
-Management Opportunities



MOST OF ALL LENDING A HELPING HAND TO INDIVIDUALS NEEDING ASSISTANCE.



- Here at MELA, we are looking for qualified individuals who are interested in customer service as well as reaching out and helping those in need in their community



Qualified candidates MUST show:
-Interest in moving into Management Role within 90 days (with appropriate mentoring/training)
-A level of professionalism for dealing with business owners and decision makers
-Self motivation
-Entrepreneurial mindset
-Energetic personality
-Student Mentality



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Job Description


OneUp is an outsourced marketing agency looking for a full-time Entry Level Customer Service Representative to join our Long Beach office on a permanent basis.


You will work with our Marketing Associates and various product specialists, as well as mid-office and operations teams, to deliver a seamless and integrated experience to consumers across our client portfolio.


This role offers you the opportunity to work in a national firm that offers excellent career progression.


 


Essential Skills:



  • Clear written and verbal communication skills


  • 1+ years of prior experience is preferred


  • Strong relationship management skills


  • Ability to adapt to a rapidly changing business and technology environment, and to utilize all available tools and resources to service clients as efficiently as possible


  • Business acumen in the marketing and client relations field is preferred


  • Must understand and comply with applicable regulations and standard operational procedures


  • Must ensure that all transactions are executed properly and meet compliance guidelines



 


Core Responsibilities:



  • Provide high-quality service to each of our clients


  • Maintain client confidentiality at all times


  • Manage daily client transactions and inquiries accurately, within established deadlines, operating within our Standard Operational Procedures


  • Research, follow-up and resolve client inquiries and problems through effective interaction with clients, customers and product specialists


  • Communicates clearly with staff in a timely and professional manner


  • Identify cross-sell opportunities and escalate to our sales team and product partners in order to close or provide advice to the client


  • Verify and maintain data quality



 


If your background experience and skill set meet the requirements for our Customer Service Representative, apply today!



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Job Description



  • 3+ years of customer service related experience


  • Excellent written and oral communication skills


  • Organized


  • Able to multi task


  • Strong computer skills (Microsoft Word, Outlook and Excel)


  • Self directed, team player who can thrive in an entrepreneurial environment with a strong focus on customer service


  • Property and Casualty Insurance license highly desirable.


  • We offer a benefit package that includes Medical Insurance, 401K - Retirement Plan and Paid Time Off.



We have multiple locations throughout Southern California, this position is located in our Mission Viejo, CA office.


For consideration please submit application and resume. Thank you.


 


Company Description

Advantis Insurance Services is an independent insurance agency specializing in both personal and commercial lines insurance. We represent over 80% of the insurance companies in America allowing us to provide our clients with the best possible insurance programs in the Country.


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Job Description


The job opening is a full time position responsible for the following functions:



  • Sales and estimating. Includes writing professional proposals and following up

  • College Degree preferred

  • Exemplary Customer Service

  • Coordination of Scheduling of Service Technicians

  • Coordination of inbound parts and meeting customer expectations

  • Invoicing

  • Collections

  • Position reports directly to management


Company Description

McKendry Door Sales is a family owned construction company that has been continually servicing the greater California area since 1952. We have an outstanding, experienced and friendly management team that is dedicated to the success of every single employee.

The company specializes in the following sub trades:
Overhead Doors
High Speed Doors
Bi-Fold Doors
Dock Equipment
Parking Equipment
Operable Partitions
Trash Compactors

McKendry Door Sales provides competitive salaries, shared medical and dental benefits, 401K with an employer match and an aggressive profit sharing. If you are a customer service superstar and are looking for a career please write us today. We treat our employees like family.


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Job Description


This position will fill an opening we have for a Customer Service Rep.


 


The applicant will be responsible for answering all calls coming into the company (no auto attendant) and will need to quickly become effective in transferring incoming calls to the appropriate sales or tech support staff. Additional phone responsibilities will include follow-up calls for recently completed sales and/or new customers, marketing campaigns, and scheduling/coordinating/enrolling students in training classes. Additionally, the applicant will be tasked with assisting our marketing efforts, including social media posts and planning/execution of advertisements, and moderation of webinars


 


The applicant will also need to familiarize themselves with our CRM to assist in maintenance of the service center cases (ie, creation of cases upon incoming calls and closing/follow-up for unresolved cases).


 


This is a full-time, 40-hour per week position located in either of our offices located in Anaheim, CA or Newbury Park, California.


 


Qualifications and Education Requirements


·         Must speak English and be articulate; a second language is a plus


·         The ability to communicate well and listen to customers


·         Must be able to use a computer


·         The ability to learn


·         Good time keeping


 


Preferred Skills


Ability to multi-task, expertise in using Microsoft Office and Outlook.  Knowledge or expertise of a CRM system would be a plus. Knowledge of Mastercam® is a plus.


 


Additional Notes


Benefits include a partially-funded group medical plan.  Employee-optional benefits include dental, vision, and chiropractic insurance, a variety of AFLAC programs and a 401(k)-retirement plan.


Company Description

CAD/CAM CONSULTING SERVICES INC. is a 27-year old distributor of Mastercam®, the world’s premier software for the manufacturing industry. Our customers, located throughout our Southern California territory, use Mastercam® to design and cut parts using CNC machines.


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Job Description


Our firm leverages a scalable customer relations model and trains our talented Lead Customer Service Representatives to prepare, launch, and optimize every product and service campaign. We’re a trusted customer acquisition partner for top-flight technology companies nationwide, and we are seeking a talented Customer Service Representative to join our growing team!


Enhancing the customer experience to build customer loyalty is the primary focus of all our campaigns. To this end, our resources and expertise are tailored to enhance knowledge about market dynamics and consumer engagement. Companies thrive as a result of our experience and skill, and we are equally dedicated to their customers as our own. Our company has seen so much growth within our government-funded program that we have decided to take it one step further and partner with a new essential service provider.


 


As a Lead Customer Service Representative you will:



  • Listen, understand, and take quick action. Like all of us, customers just want someone to listen and help get their problems solved. You'll do both.


  • Assist customers in selecting the products and services that best suit their technology and communications goals and help to set up the account.


  • Process upgrades, downgrades, new product purchases, and facilitate delivery and installation efficiently and effectively.


  • Maintain excellent time management, professional customer service at all times, and be able to balance multiple projects and responsibilities.


  • Have the opportunity to engage in continuous professional development training sessions and participate in a dynamic team-based company culture.



 


What You Need to Get Started:



  • 1-2 years in a customer based role


  • Excellent interpersonal skills, tact, and a track record of success with customer-facing roles


  • Ability to handle pressure, prioritize, and multi-task during the course of a business day


  • Tech-savvy, or the ability to pick up concepts quickly


  • Enthusiasm and aptitude for learning new skills



 


Philanthropy is an extremely important part of our culture. Our community here at MELA Group gives back on an abundance of different platforms; whether it’s a small act or a large act of kindness, it is truly the way to provide hopefulness and to see differences in our world. Outreach is a normal part of MELA Group’s mission, however, during the holidays we make sure those without never go without.



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Job Description


 


DUTIES AND RESPONSIBLITIES


Enter orders efficiently and accurately (as needed).



  1. Verify customer account


  2. Verify pricing used, Factory quote, price book, hot sheet & Etc.


  3. Verify rep commission


  4. Enter order according to current procedures


  5. Release (approved) orders to the appropriate dept.


  6. File original Po and supporting documents


  7. Modify orders as requested by customer or operations


  8. Submit new part number request


  9. Follow up on submitted new part numbers.



Process cancellations and scan supporting documents into GP.


Back up reception during breaks, lunch and out of the office days.


Assist with scanning documents into Qwiktag and purging paperwork.


Local essential functions (Intense Lighting)


1. Orders are entered and approved in a timely manner.


a. Assist with order verification for large, custom, and/or mod orders.


2. Discrepancies are communicated to Rep.


3. Orders are released to appropriate dept. (shipping/manuf.)


REQUIREMENTS



  • Minimum 2+ years of working experience in a similar role, lighting product knowledge preferred


  • Outstanding listening, comprehension and oral/written communication - including grammar, spelling, punctuation and writing composition skills


  • Strong computer skills with knowledge in Microsoft Office Suite


  • Precise documentation skills with great attention to detail


  • Ability to work independently, prioritize, and problem solve in a fast-paced environment


  • Problem solver with an analytical mindset


  • Team player, competitive, and egoless



Company Description

Visit our website for locations and office hours. www.fairwaystaffing.com


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Job Description


50 Mortgage Customer Service Reps needed to work remote


CORE VALUES:


The Company Core Values: We are PROUD, All for WON, and We are SCRAPPY are inherent to how Employees view and act. To ensure Employees have an environment where expectations are clear, we desire that all employees embrace each Core Value through the use of descriptors and employees understand the behavioral drivers to be successful. We are Proud: Reliable Confident, Committed, All for Won: Team Player, Collaborative, and We are Scrappy: Resourceful, Persistent, and Innovative


In addition to the Company Core Values, there are two Supporting Values that Employees are expected to strive to exemplify on a daily basis: Integrity, which is our Permission-to-Play value; and Excellence, which is our Aspirational value.


POSITION SUMMARY:


The Customer Care Representative is responsible for assisting customers with general inquiries, initial


complaints and counseling borrowers on past due payments.


ESSENTIAL DUTIES AND RESPONSIBILITIES:


 Performs welcome calls on newly acquired loans


 Handles inbound and outbound calls within the Predictive Dialer


 Counsels customers with delinquent mortgage payments through a process of telephone contact to bring the loan to a current status


 Documents and updates information in Fidelity MSP


 Maintains compliance with all FDCPA, ECOA, privacy and relevant state regulations


 Conducts light skip tracing to locate borrowers


 Assists borrowers with general inquires


 Processes routine transactions promise to pay, internet assistance, ACH


 Assists customers with general inquiries regarding: Insurance, Taxes and Escrow


 Performs other duties as assigned by management


ESSENTIAL KNOWLEDGE & SKILLS:


 Excellent customer service phone skills


 Excellent communication (oral and written) and interpersonal relationship skills


 Ability to multi-task


 Demonstrate dependability


Must have Wi-Fi and the ability to work remote


 Ability to learn quickly


 Bilingual (Spanish) a plus


EDUCATION AND/OR EXPERIENCE:


 High School Diploma required


 Bachelor’s Degree preferred


 Minimum 1 year related experience


 Mortgage Servicing experience a plus


 Previous customer service experience a plus


MACHINES, OFFICE EQUIPMENT & SOFTWARE:


 Proficient in Microsoft Office applications


 


Company Description

Rushmore Loan Management Services LLC (“Rushmore”) is a multi-faceted residential mortgage servicer located in Irvine, California, Dallas, Texas, Oklahoma City, Oklahoma and San Juan, Puerto Rico. The Rushmore umbrella includes our parent company and the capital markets arm of our organization which is located in Mid-Town Manhattan and our REO Disposition Company is headquartered out of Houston, Texas. Rushmore has a strong foundation and bright future with significant capital backing and is led by a talented and innovative management team.

Rushmore is dedicated to providing outstanding loan servicing and customer support as part of our commitment to uphold ethical and honest business practices. Rushmore is a customer-focused organization that believes in providing the highest level of customer care. We treat all of our customers with respect, courtesy and integrity. We understand the importance of homeownership and believe that open and timely communication is a key to our outstanding service. We encourage all of our customers to visit this website to access loan information, make payments, download forms, or obtain answers to questions about your account.


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Job Description


We are proud of our welcoming company environment where team members receive positive feedback, positive energy, and a place of personal and professional growth. Our Customer Acquisition Associates use a team approach to achieve truly remarkable service levels for both our clients and external customers. 


Our Customer Acquisition Associates position is more than just a job, it's an opportunity.  An opportunity to gain life experience that goes far beyond just serving a great product in a friendly environment. All we ask of our Customer Acquisition Associates is to put in the time in order to reap the reward! 


We encourage candidates with experience in hospitality, hotels, and restaurants to apply as customer service, time management, adaptability, and people skills are essential in this role!


 


Are You? 



  • Passionate about entrepreneurship 


  • Unstoppable in the pursuit of achieving your goals


  • Driven to continuously learn new techniques


  • Relatable to diverse groups of individuals 


  • Looking for growth opportunities 


  • Eager to grind and get your hands dirty!



 


What you’re responsible for:



  • Develop and implement customer acquisition programs and manage lead generation


  • Work off a list of leads to identify, acquire, and retain high-value, lifetime supporters of client brands during field residential campaigns


  • Manage customer complaints efficiently and ensure a resolution in a timely manner


  • Acknowledge, empathize, and resolve customer inquiries and maintain professional relationships


  • Provide product and service information to resolve issues and serve customers in person


  • Ability to exercise flexibility, initiative, good judgment, critical thinking, and discretion


  • Keep office and conference room areas clean, sanitized, and maintained


  • Display a positive composure and enthusiastic tone while assisting customers



 


What we look for: 



  • Someone with experience in Hospitality, Restaurant, or Service industries


  • Someone eager to derive their own success 


  • Someone positive and enthusiastic about taking on new avenues 


  • Someone creative and able to think outside the box


  • Someone who assists in making others feeling comfortable and building meaningful relationships


  • Someone who excels in a team environment as well as independently




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Job Description


Customer Service Representative - Remote -Full Time

Are you looking for a great job that allows you to work from home, we have the perfect opportunity for you!


We are looking for 3 Customer Service Representative to work with a large health insurance company.
 


Many employees that work here describe the environment as the "Everyone is so positive and the Best Call Center I have ever worked in!"                              


JOB SUMMARY:


The Customer Service Representative position interacts with customers to provide and process information in response to general inquiries, concerns, and requests about products and services. The CSR must project a professional company image and provide superior customer service by corresponding with customers via any customer contact channels.


 

PRIMARY JOB RESPONSIBILITIES:

 



  • Responds to customer inquiries in a courteous and professional manner.

  • Researches assistance requested and consistently provides accurate information to resolve internal and external member and provider inquiries via verbal and written communications through all channels including phone, email, web portal, and chat interactions.

  • Thoroughly and completely document all customer interactions.

  • Educates customers and dental professionals on eligibility, benefits, claims payment, and authorizations.

  • Provides direction on the usage and benefits of self-service tools.

  • Assist members on gaining access to care by locating a network dentist or assignment to a primary care dentist.

  • Appropriately routes inquiries to the necessary departments or individuals when resolution of the inquiry is beyond the span of control of this role.

  • Meets or exceeds individual, department, and client specific goals.

  • Understands and adheres to all administrative and contractual policies and procedures.

  • Contributes to the success of the organization by suggesting ways to improve the service delivery processes.

  • Other duties as assigned.


 

JOB REQUIREMENTS:

 



  • High School Diploma or Equivalent.

  • 2-3 years of experience in a high volume customer service environment.

  • Dental terminology knowledge and group health insurance experience a plus.

  • Proven professional verbal and written communication skills.

  • Ability to efficiently operate a computer and knowledge of Microsoft Office applications.

  • Strong organizational skills and attention to detail.

  • Ability to work independently and with a team.

  • Ability to learn quickly and adapt to a fast pace production environment.

  • Cooperative, professional and effective interaction skills with co-workers, company staff and visitors.

  • Critical thinking and problem solving skills.

  • Ability to tolerate repetitive work without compromising accuracy and service levels.

  • Experience with Avaya phone system a plus.


 


Location: Laguna Hills, California

Schedule: Full Time Mon – Fri 8am - 5pm PST


Salary: $18 an hour (English Only) and 18.50/ hour (English/Spanish Speaking)

#ZRIDEAL


Company Description

IDEAL Personnel Services is one of the leading Staffing Agencies in South Florida dedicated solely to fulfilling your temporary and permanent staffing needs. As professionals in the industry, we are confident in our ability to find the most qualified IDEAL personnel for all your short term and long term positions in their respective field.


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Job Description


Temporary 30-60 days - May go temporary to hire


MUST HAVE:  Inbound Call Center  / Customer Service Experience.


You will be taking large amounts of  inbound calls from patients who need information about hours, locations, testing, etc.                                                                                                                           


We are looking for candidates who have strong communication skills and a customer service background.


Ideal Candidate: engaging and empathetic.  Someone who takes initiative, as there is minimal supervision.


9am - 9pm, Monday - Sunday - You must be flexible and open to working all shifts. 


Will start out at about 20 hours part time and hours will be increased based on performance.


 


Company Description

We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification.


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Job Description


We are looking for Senior Customer Service Representative for our client in Costa Mesa, CA


Job Title: Senior Customer Service Representative


Job Location: Costa Mesa, CA


Job Type: Contract


“W2 candidates are encouraged to apply. We are unable to sponsor H1b or work with third-party candidates at this time.”


Job Description:


Responsibilities:



  • Place and monitor orders (e.g, returns, billing adjustments, recalls, assignments) for external and internal customers (e.g, Sales Representatives, Marketing, BRC) and communicate as needed to ensure high customer satisfaction.

  • Determine the approach to process and transact consignment conversions and reconciliations.

  • Perform basic data analysis and generate reports for Sales organizations, customers, and consignment teams.

  • Resolve all complex customer service activities including investigating and performing root cause analysis, proposing and implementing solutions, under limited supervision.

  • Process customer returns and monitors to ensure the product is received.

  • Complete all documents for customer credits for SOX key controls.

  • Correspond with Supply Chain Planning on inventory availability and notify Customer and Sales Representatives.

  • Provide coaching and job training to lower-level employees.


Skills:



  • Excellent computer skills including Word, Excel, PowerPoint; ERP systems (e.g JDE), with the ability to navigate vendor portals 

  • Need Bilingual Spanish is preferred, but not required.

  • Excellent written and verbal communication skills and interpersonal relationship skills.

  • Proven experience in performing mathematical analysis.

  • Exposure to multi-functional teams and projects.


Education and Experience:



  • This job requires an H.S. Diploma or equivalent with 6-8 years of related experience in customer relations.

  • Bachelor's Degree highly preferred.


Company Description

visit our career site to see all open positions @ http://jobs.cynetsystems.com


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Job Description


 


Position Description
The position places the associate in direct contact with the customer. The Client Care Specialist makes phone calls and takes responsibility for assigned cases. The goal is the quick but accurate resolution of the issues while providing superior customer service. This position requires research skills and adherence to department-directed written and oral communication standards.


 


Key Responsibilities


· Answer incoming calls from customer ranging from 60-100 calls a day.


· Maintain accurate customer information and update customer information in the database.


· Identify potential problems using analytical skills in a timely manner.


· Consistently communicate to management.


· Consistently track individual daily work responsibility.


· Use logic to solve difficult problems with effective solutions; looks beyond the obvious to find the answers.


· Respond professionally and efficiently to all customer inquiries by receiving, analyzing, and researching.


· Responsible for documenting detailed information in customer’s accounts.


· Follow up with customers when necessary.


· Responsible for making outbound calls when necessary.


· Accurately analyze multiple documents.


· Ability to handle confidential information.


· Ability to adapt to constant changes and updates within the department.


· Other duties as assigned.


Qualifications, Requirements, or Competencies


· Education required: High School diploma or general education degree (GED); or one-year related experience and/or training.


· Minimum experience: 1 to 3 years of Customer Service experience preferred


· Strong work ethic, self-starter mentality, and ability to effectively manage multiple priorities simultaneously and efficiently.


· Analytical mindset


· Excellent interpersonal skills and ability to communicate effectively to a wide variety of audiences


· Enjoy working in a team environment and receiving feedback and coaching


· Competent in Microsoft office products including Word, Excel, and Outlook


· Ability to type 30+ wpm


· Ability to manage time and multitask


· Excellent interpersonal and communication skills


· Commitment to company values


· Working knowledge of computer and keyboard entry data


Company Description

At Amtec, we care about you and your career. Since 1959, we have changed the lives of thousands of people for the better - people just like you. It is our goal to help you find meaningful work by matching your character, competence, and culture with an organization that truly values what you have to offer. Whether you want a contract assignment, a temp-to-perm job, or a regular full-time position, we are here to be your partner throughout your whole career.


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Job Description


We are seeking a Customer Service Representative to join our team! You will be responsible for assisting the Sales department by contacting clients and answering questions they may have in regards to the loan process. This position is an entry level position which provides opportunities for growth. Come join one of the fastest growing Direct Lenders in the Nation!


Responsibilities:



  • Provide contact to client currently in the loan process and keep them updated

  • Answer any general questions clients may have during the loan process

  • Keep track of all clients that need to be contacted in an orderly fashion


Qualifications:



  • Excellent written and verbal communication skills

  • Mortgage experience is a plus

  • Ability to create spreadsheets

  • Ability to prioritize and multitask

  • Positive and professional demeanor

  • Experience with Microsoft Outlook and Excel are required


Required education:


  • High school or equivalent

Company Description

ClearPath Lending is a direct lender specializing in providing beneficial mortgage products and services to borrowers on a national scale. We are a rapidly growing organization providing stability to our staff of employees. We offer longevity and fantastic working environment. We specialize in all loan products and has been credited to be one of the largest VA lenders in the country.

We are looking for talented individuals with a positive attitude to join our growing team.

ClearPath Lending | NMLS #936436
www.nmlsconsumeraccess.org


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Job Description


 


Inside Sales Support / Customer Service.

Large Format Digital and Screenprinting, Sign & Display company seeks Inside Sales / Customer Service Representative, assisting senior sales reps with order writing and various other office related tasks as well as front office reception, and some phone duties. Candidates must have a genuine passion for printing and visual merchandising and have a printing background of some type. This position requires a motivated self-starter who is able to seek out the information they need to write clear, concise work orders and interpret customers' needs. STRONG written communication skills and clear speaking skills are mandatory. Attention to detail is absolutely essential and cannot be stressed enough, along with superb organizational skills. You must have an excellent work ethic and be willing to do whatever it takes to find answers, solve problems, and complete assigned work. Overtime will occasionally be required. You must have an excellent attendance record, a good attitude, and be able to multi-task and follow things through to completion. Computer experience in Word & Excel programs is mandatory and any experience with graphics programs such as Illustrator and/or Photoshop is a BIG plus. You must love dogs too, because we have three of them here at the office.

Hours will be 8:30am to 5:00pm

We offer health/dental insurance, vacation and sick pay. Pay will be based on experience.

Please submit resume, references to Sandra@brixen.com .



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Job Description


We are currently seeking to hire a Customer Service Representative to join our team! You will be responsible for overseeing and developing a sales team to drive company revenue.


This can be a remote position!!! FULLY VIRTUAL!!!


Responsibilities:



  • Oversee and coordinate the sales team activities

  • Establish sales territories, quotas, and goals for the sales team

  • Analyze sales statistics to identify areas of improvement

  • Track results and trends regularly for business forecasting

  • Report on team and individual performance

  • Develop and execute innovative sales strategies

  • Build and form new partnerships with potential clients


Qualifications:



  • Previous experience in sales, customer service, or related field

  • Experience as a supervisor or manager

  • Familiarity with CRM platforms

  • Strong leadership qualities

  • Ability to build rapport with clients


Compensation includes Salary + Commission + Bonus. Average first year compensation is $110K


Employees can receive FULL Benefits after 6 months of employment.


 


Paid training is included.


Company Description

We are part of a larger corporation that strives to improve the quality of situations for families nationwide.


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Job Description


We are currently seeking to hire a Customer Service Representative to join our team! You will be responsible for overseeing and developing a sales team to drive company revenue.


This can be a remote position!!! FULLY VIRTUAL!!!


Responsibilities:



  • Oversee and coordinate the sales team activities

  • Establish sales territories, quotas, and goals for the sales team

  • Analyze sales statistics to identify areas of improvement

  • Track results and trends regularly for business forecasting

  • Report on team and individual performance

  • Develop and execute innovative sales strategies

  • Build and form new partnerships with potential clients


Qualifications:



  • Previous experience in sales, customer service, or related field

  • Experience as a supervisor or manager

  • Familiarity with CRM platforms

  • Strong leadership qualities

  • Ability to build rapport with clients


Compensation includes Salary + Commission + Bonus. Average first year compensation is $110K


Employees can receive FULL Benefits after 6 months of employment.


 


Paid training is included.


Company Description

We are part of a larger corporation that strives to improve the quality of situations for families nationwide.


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Job Description


Sales Designer


DO YOU ENJOY HELPING PEOPLE GET ORGANIZED?

Closets By Design is hiring designers/sales representatives.

Are you a "people person?"

Are you creative, with good communication skills and like helping people?

You can help others organize their home. As a Closets By Design Designer, you can enjoy the flexibility of working near your home. We provide pre-set appointments with nice people just like you, close to your home. You will receive complete sales and design training, no experience required.

We are looking for people who have:


  • Great people skills.

  • Fun and outgoing personalities.

  • A creative side.

  • Reliable transportation.

Earn $2k-$4k in commission and bonuses per month.

We offer the following:


  • No cold calling, pre-set appointments.

  • Product and sales training provided.

  • Excellent marketing materials.

  • Great support from a team of managers.

  • Work out of your home.

  • Flexible schedule, variable (part time) employment opportunities available.

  • Ability to thrive in a full commission/bonus sales environment.


Call now at 562-551-4602
or Email recruiting@closetsbydesign.com

Required license or certification:


  • Drivers License and proper insurance.

·
Apply now!


Company Description

Since 1982, we've built a reputation of integrity as the industry leader in customer service and total customer satisfaction. From our no obligation in-home consultation, custom tailored designs and the highest quality product construction, our products simply offer the best value in the industry!


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Job Description

We are a State Farm Insurance Agency located in Orange County California. We are looking for an Associate to help us manage and grow our agency. This is a sales position which also involves servicing policyholders. You've heard our advertisement, "Like a Good Neighbor, State Farm is there, " that motto is our guiding principle. California Insurance License required. It would be helpful to speak Spanish. It would really be helpful if you were cheerful, enjoy dealing with people and understand that placing the policyholders first always makes us a winner.

Company Description

We are a local insurance agency


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Job Description


Job Details:
 
Title: Customer Service - Member Care Representative III
Location:- Brea California, 92821
Duration: 9+ months (possible extension)
Work hrs.: 7.75 hrs./Day
Work from home: Till the time of Covid -19



  • Training

  • Class Start: 10/12/2020


  • Approx. 8 positions

  • Hiring Manager will provide the interview questions


 What should we look for in a candidate:



  • Candidates with empathy, especially for people with pets

  • A background as a Vet Tech is Nice to have

  • Customer service experience

  • Call center experience is Nice to have.

  • Must be caring and compassionate

  • If they don’t have call center experience but are caring and compassionate, okay to submit

  • Must understand they will be tethered to the phone


 Required:



  • Typing Test: 40-45 plus words per minute

  • Customer Service Assessment results

  • Must be computer savvy (moving between different systems, 5-6 different screens, toggling)

  • No planned vacation in 1st 3 months (1 month of class training and then 4-6 weeks of hands-on training)


 Job Summary:



  • Responsible for handling inbound calls of moderate complexity regarding insurance policies from policyholders, agents, third parties, and business partners.

  • Completes and processes all necessary forms.

  • May act as a subject matter expert or mentor within peer group.

  • Creates an exceptional customer experience while contributing to individual and team goals.

  • Provides process and performance improvement recommendations


 Core Job Duties & Responsibilities:



  • Answers moderately complex to most complex inbound phone calls from policyholders, agents, third parties, and business partners who are inquiring about insurance products.

  • Reduces customer call backs by creating a simple, hassle-free interaction for the caller

  • Responsible for using all available resources to make policy changes, answer policy, and billing questions, take payments, and provide requested documentation.

  • Completes and processes all necessary forms. Follows up for necessary documents in order to process requested changes.

  • Participates in technical and customer service skills training to stay aware of current and best practices.

  • Diagnoses customer issues at an experienced level. Provides solutions and uses a structured thought process to achieve results while balancing customers’ needs with company guidelines. Will be required to take overflow of complex calls. Acts as the official "back-up" to the complex segment when volumes and coverage dictate.

  • Provides process and performance improvement recommendations; assists peers regarding service and policy issues.

  • Is fully cross trained on all available product lines for the business unit. May act as a subject matter expert to assist other associates. Subject matter expert activities may include, but are not limited to; peer assistance in training classrooms, on floor assistance for new hires, project input/feedback, adhoc requests from leadership, etc.

  • Some positions may require bilingual skills.

  • Some positions may require knowledge and use of two platforms.

  • Performs other duties as assigned.


 Job Requirements:



  • Education: High school studies; some undergraduate studies preferred.


  • License/Certificates: For some positions state licensing could be required. Continuing education as required by state(s).

  • Associates may be asked to obtain the required state licenses within the time period designated by the business unit. If an associate fails or is unable to obtain required licenses /registrations within the time period designated by the business unit.

  • Experience: Meets minimum experience level for Member Care Representative II. In addition, typically eight months of moderate training and experience; successful demonstration of moderate experience and performance.

  • Knowledge: Knowledge of general business practices and terminology. Maintains a current understanding of insurance and customer service concepts. Mastery of foundational call skills including billing and billing systems, policies and systems, data management, end-to-end process understanding, product knowledge, and technical knowledge. Comprehensive understanding regarding moderate call functions. Is fully cross-trained on all insurance products for the business unit.


 Skills/Competencies:



  • Strong verbal and interpersonal skills to communicate technical insurance and billing information to policyholders, agents, third parties, and peers. Analytical skills to analyze billing information.

  • Requires strong multi-tasking and computer navigational skills.



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