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Licensed Customer Service Professional with Rocky Mountain Risk Advisors

You work as a influential member of a small family team, dedicated to customer service, providing the highest level of insurance advice on a per client basis. You will be part of an emerging business, so whether you are an experienced industry professional or looking for a new opportunity - Let us see what we can do together, for our community.

Our vision is to set the standard of excellence among insurance agents by being

innovative, trustworthy, and exceeding customer expectations. We will attract and

retain the very best employees and business partners to help us achieve this goal.

We are looking for individuals that value diversity, hard work, attention to detail, higher standards, greater accountability and an agency culture of having more fun.

We are looking to fill full time positions in our centrally located office in the Baker District or Holly Hills.

Responsibilities and Duties:

This is a sales and customer service position. This job requires the ability to exercise sound judgement, independent work ethic, and multi-tasking a variety of products. Attention to details and follow through are tenants of service we pride ourselves on. As a team member at this location we will be selling and servicing insurance and financial services through inbound and outbound calls, walk in customers, and prospecting at multiple local events to be scheduled annually. This position is performing sales to the consumer public. If you enjoy serving others, while working with a competitive and supportive team, this opportunity is for you!

Our trusted insurance advisors are eligible for the following benefits:

· Base + Commission - Commission Compensation Levels Based on Production Bonus Opportunities / Awards Trip Potential

· Insurance Licensing Reimbursement after 180 days

· Vacation Days

· Constant Training and Development

· Pathway to Success Work Environment

· Foster Growth, Find Freedom

Candidates Job Requirements - Current or Pre-Employment:

REQUIRED : Colorado Life and Health Insurance License (will reimburse after 90 days of employment)

· High School Education or Equivalent - Post Secondary Education a Plus

· Sales

· Customer Service

· Management

· Insurance Experience a Plus

· Must be organized, able to multi-task, and efficient at completing customer requests. --- Must be self motivated, reliable and have a personable and positive attitude toward others

· Technology and Social Media Skills a plus typing, Excel, Word and Outlook Proficient and Presentation Skills.

Additional Benefits:

Medical, Dental and Vision - Insurance Assistance

401k


See full job description

Position Title: Customer Service Specialist 

Job Summary: Existing business service and client retention focused on maintaining a profitable book of business and creating a memorable customer experience. 

The Insurance Loft is seeking communicative candidates who are proactive and passionate about the insurance industry and the clients they serve. Customer Service Specialist will work closing with existing and prospective clients to create a one of kind customer experience. Always striving to find the products, advice, or service that best fits the individual need of the client. Customer Service Specialists will aid internal departments by providing firsthand analytics and assessments that will support the daily functions of the sales team, management, and marketing department. The most successful Customer Service Specialists have exceptional communication, computer, and critical thinking skills. With a willingness to face challenges head on by staying organized, being adaptable, and staying focused on the task at hand. 

Customer Service Specialist Responsibilities: 


  • Project a positive company image while creating an approachable and genuine environment for existing and prospective clients. 

  • Assist team member in processing a number of policy service tasks related to personal lines insurance. 

  • Seek out cross-sell opportunities by creating a free-flowing dialogue with clients. - Complete assigned tasks in a timely, efficient, and quality manner. 

  • Educate clients by clearly communicating the importance, purpose, and strategies related to insurance. 

  • Process quotes, changes, and payments across multiple insurance carriers and states. 

  • Manage multiple communication sources (inboxes, CRM, and phones) 

Customer Service Specialist Requirements 


  • An active P&C license in good standing with the resident state insurance commission. 

  • At least 3 years of independent insurance experience. 

  • Effective communication skills using multiple mediums and platforms. 

  • Understanding of insurance management systems and carrier platforms.


See full job description

Licensed Customer Service Professional with Rocky Mountain Risk Advisors

You work as a influential member of a small family team, dedicated to customer service, providing the highest level of insurance advice on a per client basis. You will be part of an emerging business, so whether you are an experienced industry professional or looking for a new opportunity - Let us see what we can do together, for our community.

Our vision is to set the standard of excellence among insurance agents by being

innovative, trustworthy, and exceeding customer expectations. We will attract and

retain the very best employees and business partners to help us achieve this goal.

We are looking for individuals that value diversity, hard work, attention to detail, higher standards, greater accountability and an agency culture of having more fun.

We are looking to fill full time positions in our centrally located office in the Baker District or Holly Hills.

Responsibilities and Duties:

This is a sales and customer service position. This job requires the ability to exercise sound judgement, independent work ethic, and multi-tasking a variety of products. Attention to details and follow through are tenants of service we pride ourselves on. As a team member at this location we will be selling and servicing insurance and financial services through inbound and outbound calls, walk in customers, and prospecting at multiple local events to be scheduled annually. This position is performing sales to the consumer public. If you enjoy serving others, while working with a competitive and supportive team, this opportunity is for you!

Our trusted insurance advisors are eligible for the following benefits:

· Base + Commission - Commission Compensation Levels Based on Production Bonus Opportunities / Awards Trip Potential

· Insurance Licensing Reimbursement after 180 days

· Vacation Days

· Constant Training and Development

· Pathway to Success Work Environment

· Foster Growth, Find Freedom

Candidates Job Requirements - Current or Pre-Employment:

REQUIRED : Colorado Life and Health Insurance License (will reimburse after 90 days of employment)

· High School Education or Equivalent - Post Secondary Education a Plus

· Sales

· Customer Service

· Management

· Insurance Experience a Plus

· Must be organized, able to multi-task, and efficient at completing customer requests. --- Must be self motivated, reliable and have a personable and positive attitude toward others

· Technology and Social Media Skills a plus typing, Excel, Word and Outlook Proficient and Presentation Skills.

Additional Benefits:

Medical, Dental and Vision - Insurance Assistance

401k


See full job description

The position is for a client service representative. Full benefits, salary range is $30,000 - $40,000 with additional bonuses. Total annual comp range from $40,000-$50,000.

Here’s a summary of the position:


  • Handle client inquiries about existing insurance policies

  • Cross sell and upsell existing clients with other products

  • Discuss insurance coverage and add other coverages when appropriate

  • Conduct policy reviews with clients

  • Answer claim questions and monitor claims activity to ensure a positive customer experience, as well as agency profitability

  • Make changes on client policies as requested

  • Answer phones

  • Take payments

  • Cross sell life and retirement products and refer to our financial specialist

  • Identify gaps in coverages and offer/explain to clients to add to their policies

  • Keep records of customer interactions and transactions completed by recording the details of inquiries, complaints, comments and actions taken

  • Handle and diffuse difficult and/or complex customer interactions in a professional manner

What we are looking for:


  • Able to meet individual performance metrics and goals

  • Able to successfully juggle multiple priorities at any given time

  • Maintain accurate and descriptive accounts of all customer interactions

  • Possess outstanding written and verbal communication skills (we do a lot of emails)

  • Be able to work with a team and accept feedback/coaching

  • Property and Casualty Insurance license – must obtain upon job offer

THIS IS NOT A REMOTE POSITION. THIS IS A FULL TIME POSITION


See full job description

The position is for a client service representative. Full benefits, salary range is $30,000 - $40,000 with additional bonuses. Total annual comp range from $40,000-$50,000.

Here’s a summary of the position:


  • Handle client inquiries about existing insurance policies

  • Cross sell and upsell existing clients with other products

  • Discuss insurance coverage and add other coverages when appropriate

  • Conduct policy reviews with clients

  • Answer claim questions and monitor claims activity to ensure a positive customer experience, as well as agency profitability

  • Make changes on client policies as requested

  • Answer phones

  • Take payments

  • Cross sell life and retirement products and refer to our financial specialist

  • Identify gaps in coverages and offer/explain to clients to add to their policies

  • Keep records of customer interactions and transactions completed by recording the details of inquiries, complaints, comments and actions taken

  • Handle and diffuse difficult and/or complex customer interactions in a professional manner

What we are looking for:


  • Able to meet individual performance metrics and goals

  • Able to successfully juggle multiple priorities at any given time

  • Maintain accurate and descriptive accounts of all customer interactions

  • Possess outstanding written and verbal communication skills (we do a lot of emails)

  • Be able to work with a team and accept feedback/coaching

  • Property and Casualty Insurance license – must obtain upon job offer

THIS IS NOT A REMOTE POSITION. THIS IS A FULL TIME POSITION


See full job description

IT BEGAN WITH A FLIP-FLOP. But not just any flip-flop. A sandal that revolutionized the industry, bringing biomechanical support to a quintessential summer staple. From these humble beginnings in Australia to the bustling San Francisco Bay Area, Vionic has grown from a fledgling business to a global footwear brand. We’re bringing together style and science and reimagining the look of supportive footwear.

Vionic has been named a 2018 Gallup Great Workplace Award Winner, and is the only company recognized in the fashion and retail sector. Vionic is one of just 39 companies globally to receive the prestigious award, which celebrates companies that achieve exceptional performance by creating a culture of high-reaching employee engagement. Gallup has rated Vionic among the top 2% of all companies based on "Employee Engagement” exceeding the national average by 65 percentage points. We are also officially certified and recognized as a Marin/Bay Area/California Green Business.

In a Nutshell

We are looking to grow our team of eCommerce Customer Care Consultants (eComm CCC) and add a team member to our awesome crew. This role will provide exceptional service to customers seeking knowledge regarding products and purchases. As the "voice" of the Vionic brand, you are instrumental in ensuring our customers have a positive, informative experience. The eComm CCC also plays an important role in relaying feedback to internal teams regarding issues, trends to help us better understand and react to their needs.

Apply at https://app.jobvite.com/j?aj=oQvddfwv&s=Localwise

What You'll Get to Do:

-Serve customers through multiple channels to include phone, email, social media, and chat while maintaining a calm demeanor.

-Work through customer issues non-scripted, developing your own "voice" to use when interacting with customers.

-Assist in maintaining Frequently Asked Questions section on our website.

-Maintain high-customer satisfaction and response rates within one business day.

-Develop exceptional knowledge regarding our products in order to better serve our customers.

-Continually look to improve the process to enhance the customer experience.

-Help spot trends regarding returns, customer feedback, and website bugs.

What You'll Bring to the Team:

-2 to 3 years of experience in a customer service role -- direct to consumer or in footwear/apparel a plus!

-eCommerce experience is a major plus, but not required.

-Ability to diffuse potential problems and turn them into opportunities.

-Understanding of online ordering systems and general processes a plus.

-Familiarity with multiple screens and systems with the ability to toggle between them with ease.

-Enthusiastic approach to customer service; a love for helping others and exceeding customers' expectations.

-Curiosity for our company and excitement to grow with us.

How We Take Care of Our People:

We offer a fun and dynamic workplace with a robust benefits package. Once you become a regular, full-time employee you will have access to medical, dental, vision, 401K retirement plan with employer match, Long Term Disability, Life, and a generous amount of PTO. Fresh organic fruit and juices, wellness challenges, and celebrations abound, including Australia Day! You receive free shoes each season, and receive a seriously deep discount on our products because you will want more!

Want to join the Vionic Adventure? APPLY at https://app.jobvite.com/j?aj=oQvddfwv&s=Localwise

If you want to know more about what makes our shoes the most supportive...ever, check out VionicShoes.com


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  •  To open the Clubhouse and prep room for children’s arrival

  •  Make breakfast and serve it to the children  

  • Help with checking children in and getting them on devices for distance learning,

  •  Responsible for facilitating activity (coloring, yoga, morning stretches, etc.)  

  • CPR certified preferred but not required 

  Hours: 6:45am-12 pm, Monday- Friday (during the regular school year)  


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Job Overview

 SUBTLE INSIGHT SOLUTIONS,LLC. is a leading firm in our industry in the tri-state area. We have a 3.8 Glassdoor rating from our employees. We're now hiring an Administrative Assistant to join our existing top-notch team. If you're hard-working and dedicated, SUBTLE INSIGHT SOLUTIONS,LLC is a great place to get ahead. You'll be glad you applied to SUBTLE INSIGHT SOLUTIONS,LLC.

Responsibilities for Administrative Assistant


  • Greet visitors and point them in the right direction, answer inquiries, and create a welcoming environment

  • Organize and maintain files and databases in a confidential manner

  • Manage communication including emails and phone calls

  • Screen phone calls, redirect calls, and take messages

  • Schedule appointments, meetings, and reservations as needed

  • Receive deliveries; sort and distribute incoming mail

  • Maintain and order office supplies

  • Receive invoices and review for accuracy

  • Coordinate staff travel arrangements including transportation and accomodations

Qualifications for Administrative Assistant


  • High school diploma or general education degree (GED) required. associate's degree in Business Administration preferred.

  • 2-3 years of clerical, secretarial, or office experience

  • Proficient computer skills, including Microsoft Office

  • Strong verbal and written communication skills

  • Comfortable with routinely shifting demands

  • High degree of attention to detail

  • Data entry experience

  • Working knowledge of general office equipment.


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We are seeking outgoing and personable Client Service Administrators to join our Los Angeles based team on a full-time basis to provide an outstanding experience to our clients and visitors.Our ideal candidates are positive, quick problem-solvers who thrive in a busy and highly visible role, have a passion for the arts and delivering memorable and effective customer service.

 

In this role you will:

• Oversee the front desk and ensure that the lobby area is always clean and tidy

• Ensure that our visitors and clients feel acknowledged, welcomed, and well informed, and are quickly connected to appropriate Bonhams department and staff members should they have any inquiries

• Stay informed and aware of the preview and auction schedule for each of our locations

• Service client queries by phone, team email inbox, and in person, quickly and accurately

• Maintain the appearance of our public areas and meeting rooms

• Assist with pre and post-sale administration by issuing paddles, before and during auction, taking and entering absentee bids, and processing internet bids and web related queries

• Manage client's accounts, updating internal systems with client details and ensuring appropriate ID is on file

• Engage in cashiering responsibilities: recording payments accurately, balancing sales, and handling cash when necessary

• Supply Bonhams shipping quotes and coordinate with the operations and shipping departments for collections

• Be flexible with your schedule, as this role provides support during special events, sale previews and offsite auctions

• Maintain a supply of current auction catalogs at the front counter

• Oversee the opening and closing of the lobby daily

• Support new hire and ongoing training initiatives

• Be available and interested in assisting with ad-hoc projects as they arise

 

Qualifications:

• Prior experience in a busy customer service environment is a must

• Excellent interpersonal and communication skills, demonstrate first class customer service skills and experience dealing with a diverse range of people

• Be a positive team player, able to maintain knowledge of departments, personnel, department experts, names and titles of senior management and executive officers, as well as branch locations

• Experience employing quick and appropriate problem-solving skills, able to remain calm and collected under pressure

• A genuine interest and general knowledge of art history and art market

• Have thorough knowledge of Microsoft/Outlook and database systems

• Foreign language(s) a plus: Mandarin or Cantonese preferred

• Must be flexible to cover a fluid and growing sales schedule, inclusive of evenings and weekends

• Be available to start immediately 


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 ECHO is seeking applicants to work in the ECHO Housing Hayward and Livermore offices to assist residents with Rental Assistance and First-Time Homebuyer Education and Counseling.

The Rental Assistance Program provides assistance to low-income persons who have difficulty paying their rent because of a COVID-19 impact. Eligible applicants must live in Alameda County.

The First-Time Homebuyer Education and Counseling provides classroom education on the home buying process and one-on-one individual counseling. This program is provided to residents of Alameda, Contra Costa, and Monterey Counties.  

We are currently working remotely, however, will return to our offices once the Shelter-in-Place has been lifted.

Currently, this position is 40 hours per week. Training for HUD certification will be provided.

** Please submit cover letter and resume. Position open until filled.**

Duties and Responsibilities


  • Responsible for direct service and reporting for the Rental Assistance Program, conduct intake screening for eligible clients interested in the Program, and communicate with clients, landlords, employers, and other references.

  • Conduct Pre-Purchase Counseling and First-Time Homebuyers' Classes, provide counseling and education in the areas of credit, budgeting, spending, and savings as they relate to home purchases.

  • Monitor and maintain knowledge of local, state, and federal housing, credit, and financial literacy programs for low and moderate income residents.

  • Maintain knowledge of State, local and Federal resources available to homebuyers and homeowners.

  • Develop referral sources by building relationships with local real estate professionals, local government, and other applicable community agencies.

  • Participate in internal program development and expansion.

  • Participate in local outreach events and orientation;

  • Maintain client and program files and provide periodic reports

Qualifications


  • Associate's Degree in related field and/or relevant experience.

  • Experience working with State and Federal programs for First Time Homebuyers Education preferred.

  • Ability to communicate effectively (oral, written, and listening skills) with clients, staff, and community groups.

  • Knowledge of the residential sales and escrow process, including standard purchase/sales, loan, deed documents and title documents.

  • Excellent presentation skills and experience in delivering presentations to groups.

  • Use of an insured automobile and a valid California Driver's License.

  • Bilingual in English and Spanish necessary.

ECHO Housing provides full medical coverage for employees working 20 or more hours per week, as well as the option of a dental plan. In addition, employees may join a credit union, and participate in a tax-sheltered annuity program. Full-time employees work 35 hours per week, and are entitled to eleven holidays per year, two weeks of annual vacation (which increases with time), and additional leave days off. Part-time employees are eligible for prorated holidays, annual vacation, and prorated additional leave days off. 


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PSI is the leader in the assessment industry and has been in business  for over 70 years! PSI provides license and certification exams for  state and federal agencies, as well as assessments, for public and  private companies. 

Position: Test Center Administrator - $17.50 - San Francisco, CA 94134 

Schedules: There are full-time and part-time shifts available 

F/T - Shift 1: Mon – Thurs 8am – 4pm, Fri: 8am – 1pm 

F/T - Shift 2: Mon – Thurs 8:30am – 5:30pm, Sat: 8am – 1pm 

P/T - Shift 3: Mon – Fri 8am – 1pm 

P/T - Shift 4: Mon – Thurs 1pm – 5:30pm, Sat: 8am – 1pm 

*Please note that schedules can fluctuate 

Role: This position assists in the administration of numerous tests  and exams while maintaining a secure testing environment. 

Paid training  is provided. 

Essential Functions: Proctor a variety of tests while maintaining a  secure testing environment. Maintain confidentiality and security of all  testing materials. Must be vigilant — able to pay close attention to  security cameras and conduct routine testing center observations to  ensure safety and security measures are being followed. Responsibilities:  


  • Verifying valid government issued I.D’s and other legal documents.

  • Responsible for reception duties; check-in and out of testing candidates.

  • Monitoring duties include; one —way mirror surveillance, video surveillance, and routine walk through inspections.

  • General office tasks to include report writing, email communications, and over the phone customer service etiquette.

  • Assist in training new proctors

  • Assist with daily test center operations to ensure a safe and secure testing environment.

  • Provide electronic fingerprinting services / at select locations only.

Qualifications: Mandatory: High school diploma or equivalent and cannot be currently licensed/certified in any trade.  


  • 1 full year of customer service experience

  • 1 full year of basic computer skills

  • Knowledge of Microsoft applications

  • Ability to walk/stand for 40% of the time throughout shift

  • MUST be reliable and work as part of team

  • Posses problem solving skills and engage in analytical thinking in stressful situations

  • Prior proctor/teaching experience is a PLUS!

Candidates must be able to pass an extensive background screening.  For more information on PSI Services LLC please visit:  http://corporate.psionline.com 

We are an equal opportunity employer. All qualified applicants will  receive consideration for employment without regard to race, color,  religion, sex, sexual orientation, gender identity, national origin,  disability, or veteran status. 


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ABOUT THE POSITION

Our Project Managers are responsible for managing program deliverables that involve either our clients our online influencers. They are also responsible for providing the amazing service we are known for, while working with internal partners, such as technology and sales, to improve our service levels. This position requires a hands-on, team player with passion, energy, and motivation. This is a full-time, non-exempt position reporting to a program director.  

ABOUT YOU

You understand influencer marketing and have exceptional communication and relationship building skills. You are great at managing clients, reading the room (on calls), can present with confidence and make adjustments on the fly. You see a “tough” situation or client as a challenge and enjoy coming up with solutions. You’re detail-oriented and able to manage many changing aspects of a dynamic program. You are able to work well with an extended team in a virtual work environment. You’re proactive, able to manage your tasks and time, but also know when to ask for help and guidance. You collaborate and solve problems. You are CLEVER.

RESPONSIBILITIES (Include, But Are Not Limited To)


  • Manage elements of influencer marketing programs, including but not limited to kick-off calls, project plans, reports, paid social media marketing initiatives, and functions of program management

  • Lead client calls, including program kick-offs and wraps, as well as internal calls with other project managers and sales staff

  • Work with program directors, other project managers, and sales to understand program goals and elements

  • Meet strategic goals by identifying and evaluating trends, understanding client needs, recommending influencers for programs, and evaluating outcomes

  • Sets and oversees paid social budget across programs

  • Measure, monitor and report program analysis, quantitative measures of reach and qualitative sentiment

  • Build relationships that lead to successful partnerships with both clients and members

  • Ensure that program milestones are met and take action as necessary

  • Resolve member concerns/questions

  • Build strong relationships with influencers that lead to successful programs and happy clients

QUALIFICATIONS 


  • 2–5 years related industry experience, preferably consulting, interactive, agency or direct marketing experience with particular emphasis on interactive media, strategy, and analytics

  • 2+ years of experience taking the lead on client calls, both internal and external

  • Experience with performance paid social

  • Bachelor's Degree in business, marketing, PR, communications or related field

  • Proven analytical skills with the ability to lead client relationships and creatively solve complex client issues, including troubleshooting when necessary

  • Familiarity with aspects of program management, in-depth knowledge, and understanding of social media platforms, influencers (Facebook, YouTube, Twitter, Instagram, etc.), and how they can be deployed in different scenarios

  • Expert communication skills and ability to present ideas and handle client needs over the phone

  • Robust knowledge of social media channels

  • Excellent time-management and organizational skills with strong attention to detail

  • Collaborative work style with the ability to engage people easily and adapt communication style to most effectively achieve goals in any given situation

  • Ability to prioritize and manage multiple projects under tight deadlines and in a fast-paced environment

  • Strong customer service mentality, with the ability to quality control client-facing output

  • Creativity, strategic thinking, attention to detail, and ability to multitask

OUR PERKS


  • Competitive hourly rate (DOE)

  • Benefits (Medical, Dental, Vision, 401k, and more)

  • Paid holidays, sick days, unlimited vacation

  • High quality of life (work from home, supportive corporate culture, unlimited vacation – you’re an A-player, you can take time when you need it.)

  • The prestige of working for one of the most innovative and highly regarded agencies in the business


TO APPLY


  • San Francisco Bay Area preferred. Consideration will be given to stellar candidates regardless of your location.

  • Please send your resume and a cover letter highlighting your specific experience and qualifications to pmhiring@realclever.com. Please include the word ‘warrior’ somewhere in your cover letter and Project Manager in the subject line.

 

CLEVER values a diverse workplace and strongly encourages women, BIPOC, LGBT individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

CLEVER celebrates diversity and, as an equal opportunity employer, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all teammates and applicants. Our teammates and applicants will not be discriminated against for employment. We prohibit discrimination and harassment of any type, race, color, religion, age, sex, national origin, ability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. The more inclusive we are, the better our work will be.


See full job description

ABOUT THE POSITION

Our Project Managers are responsible for managing program deliverables that involve either our clients our online influencers. They are also responsible for providing the amazing service we are known for, while working with internal partners, such as technology and sales, to improve our service levels. This position requires a hands-on, team player with passion, energy, and motivation. This is a full-time, non-exempt position reporting to a program director.  

ABOUT YOU

You understand influencer marketing and have exceptional communication and relationship building skills. You are great at managing clients, reading the room (on calls), can present with confidence and make adjustments on the fly. You see a “tough” situation or client as a challenge and enjoy coming up with solutions. You’re detail-oriented and able to manage many changing aspects of a dynamic program. You are able to work well with an extended team in a virtual work environment. You’re proactive, able to manage your tasks and time, but also know when to ask for help and guidance. You collaborate and solve problems. You are CLEVER.

RESPONSIBILITIES (Include, But Are Not Limited To)


  • Manage elements of influencer marketing programs, including but not limited to kick-off calls, project plans, reports, paid social media marketing initiatives, and functions of program management

  • Lead client calls, including program kick-offs and wraps, as well as internal calls with other project managers and sales staff

  • Work with program directors, other project managers, and sales to understand program goals and elements

  • Meet strategic goals by identifying and evaluating trends, understanding client needs, recommending influencers for programs, and evaluating outcomes

  • Sets and oversees paid social budget across programs

  • Measure, monitor and report program analysis, quantitative measures of reach and qualitative sentiment

  • Build relationships that lead to successful partnerships with both clients and members

  • Ensure that program milestones are met and take action as necessary

  • Resolve member concerns/questions

  • Build strong relationships with influencers that lead to successful programs and happy clients

QUALIFICATIONS 


  • 2–5 years related industry experience, preferably consulting, interactive, agency or direct marketing experience with particular emphasis on interactive media, strategy, and analytics

  • 2+ years of experience taking the lead on client calls, both internal and external

  • Experience with performance paid social

  • Bachelor's Degree in business, marketing, PR, communications or related field

  • Proven analytical skills with the ability to lead client relationships and creatively solve complex client issues, including troubleshooting when necessary

  • Familiarity with aspects of program management, in-depth knowledge, and understanding of social media platforms, influencers (Facebook, YouTube, Twitter, Instagram, etc.), and how they can be deployed in different scenarios

  • Expert communication skills and ability to present ideas and handle client needs over the phone

  • Robust knowledge of social media channels

  • Excellent time-management and organizational skills with strong attention to detail

  • Collaborative work style with the ability to engage people easily and adapt communication style to most effectively achieve goals in any given situation

  • Ability to prioritize and manage multiple projects under tight deadlines and in a fast-paced environment

  • Strong customer service mentality, with the ability to quality control client-facing output

  • Creativity, strategic thinking, attention to detail, and ability to multitask

OUR PERKS


  • Competitive hourly rate (DOE)

  • Benefits (Medical, Dental, Vision, 401k, and more)

  • Paid holidays, sick days, unlimited vacation

  • High quality of life (work from home, supportive corporate culture, unlimited vacation – you’re an A-player, you can take time when you need it.)

  • The prestige of working for one of the most innovative and highly regarded agencies in the business


TO APPLY


  • San Francisco Bay Area preferred. Consideration will be given to stellar candidates regardless of your location.

  • Please send your resume and a cover letter highlighting your specific experience and qualifications to pmhiring@realclever.com. Please include the word ‘warrior’ somewhere in your cover letter and Project Manager in the subject line.

 

CLEVER values a diverse workplace and strongly encourages women, BIPOC, LGBT individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

CLEVER celebrates diversity and, as an equal opportunity employer, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all teammates and applicants. Our teammates and applicants will not be discriminated against for employment. We prohibit discrimination and harassment of any type, race, color, religion, age, sex, national origin, ability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. The more inclusive we are, the better our work will be.


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  Security – 1st Shift Museum Attendant (OPS/Part-Time) Job ID 47073 Apply on or before 7/27/2020 at: https://jobs.omni.fsu.edu/psc/sprdhr_er/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=47073&PostingSeq=1    Learn More About The Ringling · Facebook · Twitter · Instagram · Flickr · Pinterest · YouTube   Responsibilities Museum Attendants will work a variety of assigned posts and events in all buildings on the museum grounds and at The Asolo Repertory Theater, as well as patrol buildings and grounds on foot and by golf cart. Museum Attendants are responsible for the safety of all staff and visitors and the protection of the collection, buildings, and grounds. This position will occasionally utilize computers to write reports, send correspondences, and submit work orders.   Duties will include: · Guarding against theft, vandalism, and other damage. · Assisting with urgent/emergency situations, such as accidents/injuries, medical emergencies, theft, vandalism, and other incidents calmly and in a timely manner. · Conducting daily inspections of assigned areas and escorting staff and guests. · Monitoring visitor activity to ensure adherence to museum/Asolo policies and procedures. · Customer service oriented at all times to include enforcing policies and interacting with guests, briefly responding to visitor/staff requests and questions to the best of their ability in a courteous manner, and/or directing them to where they can find the information.   Qualifications · High school diploma/equivalent required. · Must have the ability to communicate orally and in writing, as well as via computer and two-way radio. · Must have the ability to stand for long periods of time, walk significant distances, patrol multi-story buildings, and climb stairs to respond to emergencies. · Must be able to calmly respond to emergencies. · Must be skilled in customer service as this is a front line position that interacts with and provides information to the visiting public. · Must present a professional image in accordance with the established uniform and appearance standards. · A valid driver's license is required for this position. · Please note, three professional references must be provided when applying (phone and/or email is acceptable) and will be contacted should you be interviewed.   Preferred · Verbal fluency in foreign languages, especially Spanish, German, French, Chinese, Italian, Portuguese, and Russian.   Anticipated Salary Range $10.00 per hour.   Museum Attendants also receive:   · Regular training on upcoming exhibitions · Private gallery talks with curators · Free admission · Discounts on memberships · Discounts in the museum stores · Discounts on select performances and events and much more!   Pay Plan This is an OPS/Part-Time Job.   Schedule Primary working hours are between 9:30 am - 5:00 pm on a rotating schedule. Approximately 28 hours per week. Weekends, evenings, and holidays will be required based the needs of the Ringling.   Criminal Background Check This position requires successful completion of a criminal history background check, to include fingerprinting. The background check will be conducted as authorized and in accordance with University Policy 4-OP-C-7-B11.   How To Apply If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.   Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.   Contact Info For more information, or for technical assistance, please contact Ringling Human Resources at 941-359-5700 ext. 2605 or employment@ringling.org.    Affordable Care Act OPS employees are covered under the Affordable Care Act. OPS employees that meet certain criteria will be offered affordable health care coverage. For more information, please visit the following website regarding the Affordable Care Act, http://hr.fsu.edu/?page=benefits/insurance/insurance_home&ops=1.   Equal Employment Opportunity An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer.   FSU's Equal Opportunity Statement can be viewed at: http://www.hr.fsu.edu/PDF/Publications/diversity/EEO_Statement.pdf    About The Ringling The Ringling is a preeminent center for the arts, history, performance, and learning that is dedicated to bringing the past and contemporary culture to life through extraordinary visitor experiences. From its inception, The Ringling has joined the diverse visual traditions and theatrical spectacle of yesterday with the genre-defying global practitioners of today. A place of exploration, discovery and respite, The Ringling’s campus in Sarasota, Florida--which includes the Museum of Art, Circus Museum, a historic home, an 18th-century theater and bayfront gardens--is listed on the National Register of Historic Places. As the State Art Museum of Florida and part of Florida State University, The Ringling fulfills an important educational mission. The Ringling offers formal and informal programs of study serving as a major resource for students, scholars and lifelong learners of every age across the region, country, and around the world. For more information, please visit www.ringling.org.   


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SBTC is a non-profit that provides IT support to schools and other non-profit organizations in the region.  We have the best job in the world, because we're paid to solve puzzles all day, and we get to help people do good work for their communities by doing so. 

The Computer Technician position (part-time) is about working with users at their site, to support their IT needs, and those of their campus.  Install and update Windows, Apple Mac OS, as well as work on Chromebooks and iPads.  Troubleshoot interactive boards, software, and help the networking and other specialized teams with specific campus projects and issues.  We assume you're technically minded and well-versed in technology generally, but understand you may not ever had done MDM or worked with interactive boards, or other industry-specific products.  We'll teach you those parts. Note for the thorough readers:  Please include your favorite flavor of ice cream in the subject of your submission for some bonus points for close reading.  It is a position about details, afterall.

Example Locations: Des Plaines, Evanston, Skokie, Niles, Elk Grove Village, Libertyville, Lake Forest, Waukegan, Palatine, Lake Zurich

Part-time about 3 days per week

Reliable, fixed schedule

No call-in or emergency coverage

Day time work on weekdays


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Position:  Uplink Coordinator 

Closing Date: Open till filled  

Status:  Regular, Full-time, Non-Exempt 

Salary: $18.50 – 22.00 per hour DOE  

Location: Santa Rosa    

The Uplink Coordinator is responsible for the coordination and implementation of the disABILITY Services UpLink program. This program provides community-based vocational training, community integration, situational learning opportunities, and social support for adults with developmental or intellectual disabilities. The Uplink Coordinator facilitates person centered planning with each individual in the program and ensures that appropriate relationships are built within the community of Santa Rosa and the surrounding area. The Uplink Coordinator facilitates the growth of program participants through effective in-house case management. This is a temporary position with funding secure through March 30, 2021. This specific role is reliant on continued funding through additional established funding sources based on the success of this program.  

   

· Associate's degree (A. A.) or equivalent from two-year college or technical school  · Bachelor’s degree preferred.  

· Six months to one year related experience and/or training in case management and/or social services 

· Knowledge in Person Centered Planning and Employment First highly desirable  

· Equivalent combination of education and experience   

 

· Must possess a valid California drivers’ license, proof of auto insurance and be insurable under agency policy if driving a company or personal vehicle     

See full job description on our website: http://www.cahumandevelopment.org/Careers.php  

· Submit your résumé or application to hr@cahumandevelopment.org or fax to 707.575.4069. · Applications can be downloaded from our website at www.cahumandevelopment.org 

· Please reference Job Title when submitting your application/résumé.  

· Cover letters may be included with your submission, but please do not include letters of reference/recommendation or other supporting documents.  


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Job Description


Hello,

Saicon Consultants, Inc is a highly recognized provider of professional IT Consulting services in the US.

Here is our open requirement which can be filled immediately. Kindly respond to this requirement with your resume, contact and current location info to speed up the interview process.

Primary Skills: help desk, call center, technical support, customer service

 


Description:


SAFETY REQUIREMENTS:


NEC will provide gloves and hand sanitizer for the workers in this role.  Mask are always required to be worn during work hours and workers are responsible for providing their own mask (unless agency will provide). 


Customer Service rep for 24/7 Escalation Desk that proactively and reactively handle escalations to support Retail IT Service Desk.  Includes taking and making calls, receiving and responding to escalation email and reviewing and updating tickets to ensure the customer is served in a timely manner. Duties would include:  answering calls, making outbound calls, email correspondence, communicating status, driving resolutions by obtaining and communicating updates, tracking and trending and ensuring customer satisfaction.


 


Skill/Experience/Education


Mandatory


Customer Service oriented: Courteous, easy to understand, pleasant and genuine interest in wanting to help the customer. Excellent time management skills and writing skills. Experience with Services operations, such as HelpDesk, Production Support or field maintenance Knowledgeable in MS Office products, mainly Excel, Word.


 


Desired Skills


Retail experience is a plus. Tracking/Trending of escalations including reason for call and resolution Analysis of trends and follow ups on mitigations being put in place, then tracking that mitigations is working Microsoft Powerpoint a plus


 



Please respond at the earliest to speed up the interview process. I will contact you if I need further details.


 


 


Company Description

Staffing Technologies has 20+ Years of IT Staffing and Consulting Experience. Headquartered in Overland, KS, we have 9 Offices Nationwide and have 3 Global Delivery locations. Saicon, our Parent Company, specializes in and has rich experience filling various type of job roles (Both IT & Non IT) in Retail, Consumer Products and Brands, Insurance, Logistics and Travel, Banking and Financials, Manufacturing, Healthcare, and Life Sciences, Telecom, Media & Entertainment, Professional Services, Government and Public Sector.


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Job Description



Position Details:


  • Position:           Help Desk Technician


  • Job duration:   05 Months (Extension Possible)


  • Location:          Lake Mary, FL


  • Pay Rate:          $13.50/hr on W2





Description:

  • Answers, evaluates, and prioritizes incoming telephone, voice mail, e-mail, and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies, as well as Course Management Software. 

  • Interviews user to collect information about problem and leads user through diagnostic procedures to determine source of error.

  • Handles problem recognition, research, isolation, resolution and follow-up for routine user problems, referring more complex problems to Tier 2, Tier 3, supervisor or other technical staff. 

  • Logs and tracks calls using problem management software (SNOW), and maintains history records and related problem documentation. 

  • Prepares standard statistical reports, such as help desk incident reports



Requirements: 


  • Excellent Customer Service Focus

  • Excellent Communication Skills

  • Trouble-shooting skills

  • MS Operating Systems and Applications knowledge is a plus

  • Hardware/Software support experience is a plus

  • Hardware/Software Support Experience

  • Web CT and Blackboard Application knowledge is a plus

  • Previous Help Desk/Call Center experience is a plus


Should you have any questions, feel free to call me on 973-581-3871.

tech support,technical support,service desk,service desk associate,IT Specialist,customer Service,IT customer Service,help desk technician,help desk associate,help desk specialist,tech support speialities

Company Description

Not only is Collabera committed to meeting and exceeding our customer’s needs, but we also are committed to our employees’ satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. We offer an enriching experience that promotes career growth and lifelong learning for our employees. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as one of the “Best Staffing Firms to Work For” since 2012 – eight consecutive years in a row. Collabera has 60 offices with a presence in 11 countries and provides staff augmentation, managed services and direct placement services to Fortune 500 corporations across the globe.


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Job Description


IRG is seeking an Application Support Engineer/Customer service/Help desk support for its client at Little Rock, AR.



Role: Application Support Engineer/Customer service/Help desk support


Location: Little Rock, AR


Duration: 1 year



Responsibilities:


As an Application Support Engineer, you will provide support for a broad range of applications existing across multiple technologies. You will triage assigned requests, gathering appropriate information to validate scope and assign to the appropriate resources. You will contribute towards the timely resolution of issues by providing the Business and Development teams critical input. You will monitor and report on open application support tickets, engaging other groups as required for status updates, to ensure requestors are notified of progress.



Qualifications


Bachelor's degree or equivalent years of working experience


Excellent analytical and problem-solving skills, including the ability to independently research problems and create solutions


2+ years customer service/help desk support experience


Strong verbal and written communication skills


Ability to work in a cross-functional team environment


Experience troubleshooting various applications existing across multiple software platforms, including but not limited to: browser and web application issues, custom software solutions, and user name and password issues


Experience in Health and Human Services procedures, a plus. Familiarity with Business process flows, case management, document management, and statistical analysis


Experience using an Incident management system to receive, monitor and document daily responsibilities


Experience using TFS, Cherwell, Service Desk Incident management tools a plus


Excellent Organizational and follow up skills with strong attention to detail


Ability to prioritize and multi-task


Preferred:


Bachelor's Degree


4+ years of experience in customer support and help desk


Position is in downtown Little Rock, Arkansas


Apply At:


Please send your resume and a cover letter to Susmita Sahu (Susmita at irginc dot net) at susmita@irginc.net or jobs@irginc.net . You may call Susmita # 573-797-9902.


Company Description

Information Resource Group, Inc. (IRG) is an established Information Technology (IT) professional services firm that brings leading-edge solutions to enterprise systems.
IRG has been providing IT services to public and private sector clients for over 21 years. We are headquartered in the IRG Building on Southridge Drive, Jefferson City, Missouri. IRG currently has over 35 IT contracts across 23 states. As an established IT solutions provider with significant state government experience; IRG is dedicated to bringing the right technology, the right approach, and the right team to help clients accomplish their mission and improve their business performance.

IRG is an equal opportunity employer.


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Job Description


Help Desk Representative Responsibilities:



  • Maintaining a positive, empathetic and professional attitude toward customers at all times.

  • Responding promptly to customer inquiries.

  • Communicating with customers through various channels.

  • Acknowledging and resolving customer complaints.

  • Knowing our products inside and out so that you can answer questions.

  • Processing orders, forms, applications, and requests.

  • Keeping records of customer interactions, transactions, comments and complaints.

  • Communicating and coordinating with colleagues as necessary.

  • Providing feedback on the efficiency of the customer service process.

  • Managing a team of junior customer service representatives.

  • Ensure customer satisfaction and provide professional customer support.


Help Desk Representative Requirements:



  • High school diploma, general education degree or equivalent.

  • Ability to stay calm when customers are stressed or upset.

  • Comfortable using computers.

  • Experience working with customer support.


Company Description

#1 Global Supplier of the Year!

Experis is a global leader in professional resourcing and project-based workforce solutions. We deliver in-demand talent for mission-critical positions, enhancing the competitiveness of the organizations and people we serve. Our goal is to maintain a positive candidate and client experience through fitting the best candidates with the best positions.


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Job Description


Do you have experience in Customer Service roles within an Enterprise Level institution? Experience working in banking? Looking to take the next step in your career within a Fortune 500 Financial Institution? If so, please read below and apply!


Rate: $15.00/hr W2


Contract Length: 6 months, possibility to convert


Location: El Paso, TX 79912


Job Description: Agents will handle customer calls to regain web access to their accounts by resetting or verifying web credentials. Agents will also assist clients with providing security codes and updating contact information. Protecting both client and account information is of the highest priority. High level of efficiency is expected while providing world class customer service experience. Additional Job Details: Requires previous customer service and data entry experience with a high degree of accuracy. Must be articulate, have a pleasant telephone manner and excellent verbal and written skills. Flexibility is a key aspect of this role and must be equally comfortable with de-escalating high stress client interactions as well as having the ability to network, and research to resolve client issues. General PC skills required including experience with MS Office applications, proficient with basic internet and browsing troubleshooting, comfortable with mobile device applications.


Company Description

Our focus is on developing a diverse team of people who want to excel. At Modis, we offer careers that span countless domains, projects and challenges across IT, Engineering and Life Sciences. We expect our people to be ambitious. That’s why we entrust them with responsibility, and encourage every colleague to apply their learnings from one discipline to another, so we can innovate together and unlock new ways of working.

Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.modis.com/en-us/candidate-privacy/
The Company will consider qualified applicants with arrest and conviction records.


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Job Description


TAM Retail, a division of Lode Data Systems, Inc. is a software developer and hardware reseller based in Orland Park, IL. We have developed an all-in-one solution, The Assistant Manager (TAM), designed to meet the needs of a variety of retail niches throughout the U.S. and Canada.


We are seeking an individual to answer our support line and establish cases via phone, voicemail, fax, and email. Other responsibilities will include monitoring status of cases, scheduling training sessions, and administrative duties.


Qualified candidates must possess excellent communication, multi-tasking and organizational skills. A working knowledge of Windows and PCs is required. Compensation is hourly ranging from $13-$14 based on experience.


Must be able to commute daily to Orland Park, IL. 20 hr/wk. 5 day on 5 day off shift from 8:30 AM- 5:00 PM.


Company Description

TAM Retail is now seeking a full-time Technical Demonstration and Training Specialist for our Orland Park, IL offices. Candidates must be able to commute to Orland Park, IL.

TAM Retail is a software developer that has been providing an enterprise management application called The Assistant ManagerTM (TAM) throughout the U.S. and Canada since 1980. We serve sell and support organizations in the Healthcare, Non-profits, Parks and Attractions, Specialty Retail industries. TAM is an application that is built to converge commerce wherever our customers drive revenue.
The Technical Demo and Training Center Specialist is responsible for fostering customer relationships. The role will be an expert in TAM Retail’s technology offering, enabling them to effectively communicate our company's value and the customer problems that it solves. The Specialist will act as a primary contact in this region for product information, product demonstrations, technical support, and training. This position will also assist in gathering customer requirements, industry trends and engaging with internal Product Management and Engineering teams to further advance our offerings.

Responsibilities of our Technical Demo and Training Center Specialist will include:
• Develop strong customer relationships, establishing personal rapport with current and prospective customers and acting as a trusted advisor
• Develop customer knowledge, by providing product, service and technical information
• Identify current and future customer requirements
• Conduct company Technology Training courses, including assisting in the creation of training materials
• Provide standard technical demonstrations in Web meetings, our Office, and customer sites, effectively conveying our company's value proposition
• Design, configure and build customized demonstration systems to satisfy specific customer needs
• Collect and summarize market and application trends, operating as a liaison between customers and Product Management
• Provide post-sales technical support, answering general support and troubleshooting inquiries and assisting on-site, as required
• Required Skills and Experience of our Technical Demo and Training Center Specialist include:
• Bachelor's Degree, preferably in a related discipline
• 1+ years of experience delivering application technical training and/or demonstration support
• Strong written and verbal communication skills; an effective communicator of technical information
• Ability to manage multiple projects simultaneously with strong time management skills
• Strong interpersonal skills
• Ability to work in range of apps, such as Office, Outlook, Goto Meeting and various CRM apps.
• Attend periodic tradeshows in the industries we serve.
• Ability to travel, including U.S. and Canada

TAM Retail offers a dynamic, high-energy work environment where top performers come together to share knowledge, learn new skills, and grow. Our competitive benefits plan include salary, 401K contribution, health insurance contributions, and bonuses based on corporate and employee performance. These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job.
This company is an equal opportunity employer and makes employment decisions without regard to race, gender, disability, or protected veteran status.


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