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    We are food service distributor located in South Holland, IL, with more than 25 years of experience.  Our growing company is looking for an charismatic and energetic customer service rep to work with our sales department.  Our sales team currently cover territories in Iowa, Indiana, Southern Illinois, Wisconsin, Michigan and Ohio. This customer service representative will: 

· Call customers for weekly orders and enter orders into software 

· Work closely with sales representatives on customer pricing, product lists, prospecting, and promoting 

· Handle customer inquiries and follow through 

· Answer sales calls

· Basic clerical work: filing, faxing, emailing, etc     

WORK EXPERIENCE REQUIREMENTS:  

· Bilingual – English/Spanish

 · GED or High School diploma 

· Attention to detail and accuracy 

· Excellent organization, communication and negotiation skills 

· Exceptional customer service 

· Computer Knowledge: Microsoft Office 365  

Come work for a growing contact center nestled in the Northwest part of Omaha, Nebraska.  EMS Inc. offers a team work environment, not a “typical” call center atmosphere. EMS is a leading Provider of Outsourced Customer Services. Our core values: We pride ourselves on respect, dignity, honesty, fairness, innovation and improvement. Attitude is everything.Working at EMS allows you to gain experience and further your knowledge and skills. We have a variety of different clients that we take calls for that are rewarding and fun! We are a dynamic team that can offer more of a one on one approach to our employees. We are not the “big box” guys where you feel like a number.  We want our agents to succeed!  

We are looking for Customer Service agents to join a fast-paced and energetic customer service team for a sprinkler system program. Must be able to answer inbound customer calls, email, and chat inquiries in a timely and productive manner. Must be able to maintain a strong relationship and communication between EMS and client on account procedures and managing priorities. 

 

• Above average customer service skills


• Strong written and verbal communication skills when interacting with customers and co-workers


• Friendly and energetic attitude


• Computer knowledge and internet skills


• Ability to navigate between multiple computer screens/tabs


• Quick learner who enjoys using trouble-shooting and problem solving skills


• Ability to work both as an individual and as a team member


• Some knowledge of irrigation systems or mechanical aptitude preferred


• High school Diploma or equivalent


• Must be familiar with phone Apps, Internet, Email, and Microsoft Office


• Previous call center experience preferred


• Variety of shifts available. Availability for 1 weekend day preferred


• $350 hiring bonus


• Paid on-the-job training


• Medical, dental, vision, and life insurance benefits 1st of the month following 59 days of hire


• Causal dress attire


• Individual work spaces


• Complimentary breakfast on Fridays


• Free parking


• North-West Omaha location

 

RideShare Rental books cars to ride share drivers!

Seeking a dynamic customer service person that can function in a busy environment and be able to contribute to our growing team.

You will:

Greet customers

Answer inbound customer calls

Assist with on boarding paperwork

Process tickets and toll violations

Organize driver files

Organize office

Transportation experience preferred

Please Text your experience to Laurie 949-533-1161

  At InnoSource, we are too. As a long-term staffing and recruiting firm, we aim to change the way people think about staffing companies. We are a leader in contact center recruiting, placing passionate candidates into well-matched, rewarding careers. We pride ourselves on being able to deliver the highest quality candidates because of our comprehensive benefits and partnerships with well-known, stable companies. 

We have partnered with the nation’s largest non-bank mortgaging lender, and are actively seeking passionate Bilingual Customer Service Representatives to come in and learn the ropes at the Chandler, AZ location. A comprehensive 10-week paid training period will provide you with all you need to know to be successful in this role, so no previous industry experience is required! 

This is a company headquartered in Dallas, TX, with 90 offices across the United States, that is continually looking for strong candidates interested in the opportunity to start a career and continue to grow. This is a company that prides themselves on breaking through industry trends and building home loans around people, rather than paperwork. We have included a list of daily duties below. 

Maximize your day as a Bilingual Customer Service Representative by:  

• Building strong relationships and connecting with your      customers


• Personally committing to research, problem-solve, and      resolve the situation for each of your customers based on their unique situation and needs


• Answering in-bound phone calls from customers in regards to mortgage servicing


• Assisting customers with payments, due date changes, and other loan maintenance


• Conducting follow-up calls to examine and ensure a      resolution


• Documenting customer conversations and other data entry


• Remaining knowledgeable about home loan options,      continuing education, and keeping customers well-informed


• Celebrating success, enjoying your work, and collaborating in a professional environment

A well spent day deserves rewards. We encourage you to make the most of our compensation, benefits package, position details, and perks listed below.  

• 
  
• 10 weeks of 1st shift paid training (paid at the same rate)


• Medical, dental, and life insurance, PTO, holiday pay, 401K and tuition reimbursement


• A daily selection of complimentary coffee and tea for all team-members

Is this Bi-lingual Customer Service Representative role the best long-term career fit for you? We’ve included a qualification breakdown to help you decide. We’d love to hear from anyone that has a combination of the below.  

• 1 + years of solid customer service experience


• Fluent ability to speak, write, and read in both Spanish and English languages


• High School Diploma or equivalent


• Problem-solving, documentation, and data entry skills


• A genuine ability to connect with customers and build strong relationships


• A positive mental attitude with the desire to continually learn and grow


• :


• Monday – Friday 7:00am – 8:00pm


• Saturday 8:00am – 12:00pm (once a month on rotation)

 

InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way.      

Sales associate with good customer service, reliability and local.

Our boutique in Noe Valley is looking for an outgoing and friendly person to join our small team as a sales and customer service associate. We need someone who can work a few afternoons during the week and WEEKENDS, Friday, Saturday and possibly Sunday. DO NOT APPLY IF YOU CAN'T WORK WEEKENDS.

Ideal schedule for a student going to school in the mornings. Retail store experience preferred but not required.

Our store sells wonderfully curated clothing from all over the world for babies and children. We have regular customers including parents, aunts, uncles and grandparents who come to us for help in finding clothes, toys, shoes and the perfect gift for the new baby. We are looking for a friendly person who enjoys working with people.

Job requires good sales and customer service skills, helping customers find what they need, use of the POS system, wrapping gifts, making sure the store always looks it's best, receiving new merchandise as it comes in, helping with displays and restocking every day. Energy and enthusiasm appreciated.

PLEASE email resume with your email address and references. PLEASE include YOUR EMAIL addresses.

Looking for a job in the CASINO/GAMING industry?

Join us for our

~Open House~

Tuesday, April 9th, 2019

9:00 a.m. to 7:00 p.m.

Location: ACME Player Services, LLC. Corporate Office

10801 Walker St. Suite 200, Cypress, CA 90630

NO EXPERIENCE REQUIRED

ACME Player Services, LLC. is currently looking for highly motivated, detail-oriented individuals who display leadership qualities, customer services skills, and excellent communication skills.

Position Available: Casino Banker (Gaming Associate)

Pay Rate: $14/hr

Hours: Graveyard Shift (8-Hour Shift Varies Between 6PM–8AM)

Job Description:

• Participate and monitor table action to ensure accuracy

• Protect the game for all participants by watching for irregularities

• Administer the handling of casino chips and pay-outs to winning customers

• Confirm that all losing bets/wagers are collected properly by the dealer

Requirements:

• Must be at least 21 years of age

• Must be able to secure proper licensing through California agencies and pay required fees

• Successfully pass a background check and drug screening

• Possess basic math skills (add, subtract, multiply, and divide)

• Ability to communicate and understand basic English

What We Offer:

• Paid Training – Four (4) to seven (7) weeks part-time training at $12/hr

• Potential to earn up to $16/hr within first year of employment

• DOJ State Badge renewal reimbursement

• Full Benefits – Medical, Dental, Vision, Complimentary Life Insurance

• Vacation Time

• Paid Sick Leave

• 401(k)

Have Questions?

Please contact our office at (562) 777-2263

Have awesome administrative and incredible organizational skills but no looking to work in a typical office environment? Thrive in a fast-paced environment and love working with people? If so, we’re looking for you!

Sara J Pastries & Cakes is a growing, fast-paced, gourmet wholesale/retail bakery located in Canoga Park, CA that has been providing the restaurant, hotel and the hospitality industry for a decade. We are looking for a super dynamic Administrative Assistant/Customer Service Representative to join our team, long-term. Ideal candidate would perform administrative duties and process customer orders. If you’re not afraid of hard work and want an opportunity to learn please apply immediately.

Administrative Support:

1. Report to work when scheduled and on time.

2. Provide administrative, secretarial and project management support to office.

3. Review orders for the day and may review invoices.

4. Check bills for accuracy and prepare for payment

5. Correspond with customers; liaison to delivery and bakery staff

6. Maintain Outlook calendar and schedule meetings and appointments

7. Compose and edit correspondence to customers and vendors

8. Organize and maintain accurate customer records and files

9. Assist in the preparation for custom cake/wedding cake meetings

10. Light Bookkeeping

11. Maintain professional atmosphere of office area

12. Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment.

13. Maintain strict adherence to department and company guidelines related to personal hygiene and dress.

14. Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.

Customer Service:

1. Answer multi-line telephone promptly when called upon with excellent phone etiquette, and provides friendly, helpful service to customers who call including taking customer orders.

2. Must be able to handle more than one telephone call at a time.

3. Accurately process product orders for customers in a timely manner.

4. Provide prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store, as well as, practice suggestive selling.

5. Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the bakery.

6. Maintain strong product knowledge and help drive sales

Must Have/Be:

1. Excellent verbal and written communication skills, Bilingual Spanish/English a plus.

2. Very strong computer skills: Complete proficiency in Microsoft Word, Excel and Outlook, some Quickbooks (a plus).

3. Extremely detail-oriented with the ability to handle multiple tasks in a calm and efficient manner; able to finish tasks without frustration, at times when there are constant disruptions

4. Extremely organized and enjoy administrative work

5. Strong sense of urgency with exceptional follow-through skills and ability to work in a fast-paced environment.

6. Desire to work in a fast-paced growing company and gain responsibility

7. Desire to work with customers and assist in their needs.

8. Excellent people skills, love working with people.

9. Ability to take ownership of the position and work with minimal supervision

10. Pro-active: take initiative to suggest more efficient systems when necessary

11. Flexible and adaptable

12. Discreet, able to maintain confidentiality

13. Must have a good sense of humor and a pleasant, positive attitude to handle sensitive customers

14. Excellent phone etiquette

15. Maintain a professional demeanor at all times

If you are looking for a job in a friendly, casual environment which is fast-paced and varied, you may be interested in our job opening.  

TKB Trading, LLC is a growing e-commerce business based in the Eastlake neighborhood of Oakland (939 E. 11th Street).  We have been in business for over 20 years and our primary focus is on selling raw materials for making indie beauty cosmetics. 

We seek a friendly, outgoing person who genuinely likes people and likes helping them (both customers and co-workers).  

Your primary responsibilities will include:

• Promptly responding to incoming customer questions through our ticket system and (some/limited) phone calls.  These questions will typically be related to the status of an order, changes to an order, or questions about shipment of an order


• Identifying common customer issues and friction points and developing solutions to improve the experience


• Being the eyes and ears of customers, reporting issues back to the company so it can continuously improve

We don't want you to sit at your desk all day, so your additional duties will include:

• Walking the warehouse with the scanner and pick cart to pick orders


• Standing at the shipping desk processing orders to go out the door

Things we look for include:

• A friendly, polite and relaxed personality


• A preference to working in a collaborative environment


• A commitment to acting as the customer’s advocate, using your training and common sense to solve problems and improve the customer experience


• A strong sense of personal ethics, and of treating the customer and coworkers ethically, fairly, honestly and openly


• A strong work ethic, committed to staying on task and completing your work in a timely and communicative manner with limited supervision


• Basic computer skills (Microsoft Word, Excel, Internet Browser and some computer software)


• Basic math skills (ability to calculate discounts, refunds and similar transactional math)


• Comfortable working in a warehouse environment (this is not a retail shop or fancy office).  A warehouse environment includes freedom to dress casually but also involves noise, warehouse heaters, fans for cooling, some dust and no janitorial services (keep your own work area clean)


• Sensitive to communicating and working with people who speak English as a second language


• Ability to stand on your feet during the entire shift


• Ability to lift 40 pounds

Further Details:

20 - 40 hours per week preferred

(Mon-Fri - flexible around your school/current schedule)

2 week trial period

Standard paid holidays

Education expenses reimbursement program up to $5200 per year

Benefits package available to full time workers

 

Seeking your next big career adventure? Come be a part of our team!

If you're looking for a new job where you can really make a difference, Colusa Casino Resort is always looking for experienced and talented employees to join our fun, dynamic and high-energy team. We also do on the job training for many positions. We offer competitive pay, full benefits including medical, dental, vision, life insurance, cafeteria plan, tuition reimbursement, PTO, 401k plan, a rewards program and much more. We also have a State-of-the-art Wellness Center (to include an Olympic size swimming pool, fully equipped workout facility, exercise classes, salon and spa).

Bartender (Part-Time/Full-Time)

Responsible for ensuring positive guest experience, set-up, maintenance, and operation of the bar. Utilizes computer system to reconcile customer bills and payments. Responsible for end-of-shift reconciliation.

Cage Cashier (Part-Time)

Handle transactions involving cash, chips, and checks. Will work directly with guests.

EVS Technician (Full-Time)

Maintains the highest standards to ensure the quality and cleanliness in the casino, grounds, public areas, offices and other required areas. This includes all aspects of floor care.

Facilities Lead Tech (Full-Time)

Assists Supervisor in the coordination of staff on assigned shift. Works personally with staff to ensure proper maintenance of the structural, electrical, plumbing, and overall integrity of the facility, outbuildings, and grounds. Trains crew members in safe performance of tasks.

Facilities Supervisor (Full Time)

Supervises staff on assigned shift. Works personally with staff to assure maintenance of the structural, electrical, and overall integrity of the facility, outbuildings, and grounds and trains crew members in safe performance of tasks. Duties may include repair, maintenance or new construction involving plumbing, carpentry, electrical, mechanical, concrete, or HVAC equipment.

Facilities Tech I/II (Full-Time)

Maintains overall integrity of the facility and outbuildings. Duties may include repair, maintenance or new construction involving plumbing, carpentry, electrical, mechanical, concrete, or HVAC equipment.

Fine Dining Lead Cook (Temp) (Full-Time)

Prepare menu items in accordance with established procedures, method of preparation, and adherence to menu specifications. Prepares food orders according to guest check instructions.

Guest Safety Ambassador (Full-Time)

Provide superior guest service to both internal and external guests while ensuring an honest, safe and secure gaming experience in a pleasant environment. Observes and reports violations to immediate supervisor and takes the appropriate actions. Patrols and promotes safety throughout the facility and properties.

Guest Service Representative (Part-Time)

Under the supervision and guidance of the Marketing Manager, the Guest Service Representative facilitates all facets of the work and activities done through the guest service desk. This includes, but is not limited to: guest relations, bussing and promotions as described below. Handle transactions involving cash. Work directly with guest in retail atmosphere.

Lead Guest Service Representative (Full-Time)

Under the supervision and guidance of the Marketing Management Team, the Lead G/S Representative facilitates all facets of the work and activities done through the Marketing Department at the guest service desk.

Food and Beverage Front of House Supervisor (Full-Time)

Provides support to all gaming divisions by scheduling employees to greet and give gaming instructions to guests. Supervise staff to assure quality guest experience on a consistent basis. Provide comp beverages as well as alcoholic beverages to our gaming guests. Responsible for the overall operation of customer service for restaurant facility.

Revenue Auditor (Full-Time/Part-Time)

Performs audits of Bingo, EGDs, Card Room, Casino Cage, Food and Beverage and other documentation to ensure that all gaming revenue is properly accounted for and reported.

Server/ Cashier/Host (Full-Time/Part-Time)

Coordinate entire server station and communicate with front and back of the house personnel to provide a dining experience that exceeds guest expectations. Promotes good customer relations.

Slot Attendant (Part-Time)

Responsible for providing outstanding guest service on the Casino floor and attending to the needs of our guests. Repairs small technical problems with the slot machines that can be quickly remedied, so that the guest can continue with an enjoyable gaming experience.

Sous Chef (Full-Time)

Assist with day-to-day operation of kitchen facilities. Assist the Executive Sous Chef with food planning, preparation, quality control, cleaning and maintenance of the kitchens, and maintain the highest possible food standards set by the Food and Beverage Director and the Casino.

Table Games Dealer (Part-Time)

Responsible for providing an entertaining atmosphere for guests while dealing Table Games according to the game rules of the particular game being played. Responsible for the overall conduct of the games according to the standard operating procedures set forth by the department and monitors the tables at all times to protect the profitability of their games.

To apply visit the careers page on our website.

DIDDY RIESE - 3 POSITIONS OPEN

Job Title: Retail Counter / Customer Service

Position Type: Entry-Level Job, both Full-Time and Part-Time positions available.

Approximate Hours Per Week: 25 to 45 hours / week

Job Description: 

Assist customers in bakery / ice cream shop with retail orders (cashier), stocking cookies, filling orders, making gift items and other products such as ice cream sandwiches; Light cleaning involved.

Training for mixing and baking is also possible

Qualifications: 

Customer service skills, ability to work quickly in fast-paced environment

Desired Skills: Customer Service, Retail Sales, Cashiering, Teamwork

Salary Range: $12.50 / Hr to start DOE

Please contact Steve, our Operations Manager, for an application.

Stop by In-Store: Sunday - Thursday 11:00 AM - 4:00 PM

Call 310.208.0448 x 0

Or email your resume

Diddy Riese Cookies

926 Broxton Ave

Los Angeles, California 90024

United States

Retail: 310.208.0448

Shipping: 877.343.3968

Fax: 310.443.9700

 

 

CAFÉ CUSTOMER SERVICE ASSOCIATE 

 

 

CuisineStyle by Pamela Keith is a full service culinary event company serving the San Francisco Peninsula and Bay Area. Launched in 2003 in Silicon Valley, CuisineStyle is a multi-divisional California corporation offering world class catered events for 10 to 1,000 guests, corporate team building cooking events, cooking classes, gourmet parties to-go, and a retail package line of specialty foods.  Taylor's Bay Cafe is CuisineStyle's popular fast, casual eatery in Burlingame. 

 

GENERAL OVERVIEW:  

 

The Café Customer Service Associate reports to the Executive Chef and Executive Sous Chef. This position provides excellent customer satisfaction to all facets of Café operations, and is responsible for all aspects of customer service, from taking food orders, handling payments, and all related responsibilities, ensuring the delivery of the highest quality in customer service and CuisineStyle/Taylor’s Bay Café product.    

 

KEY FUNCTIONAL AREAS AND RESPONSIBILITIES:

 

• Café Counter Service - Provides excellent customer service at all times ensuring customer satisfaction and building customer loyalty. Greets  customers, gives samples, takes phone orders, oversees Café catering orders, places orders, serves and packages foods from the deli case, weighs/labels items, completes customer orders, buses tables and maintains clean eating space. 

 

• Café Catering - Coordinates orders and fulfills all items ordered from this department. Ensures timing deadlines and order readiness. Oversee pick up or delivery. Ensures all orders are completed with beverages and utensils, plates and all other required items.  Teams with kitchen staff to fill orders when needed.   

 

• Money and Product Order Management – Ensures proper procedures when handling customer orders and money transactions. Processes payment transactions from customer sales. Places all Company receipts in cash drawer immediately after completing transaction. Offers receipt to customer. Immediately discards all loose tickets and order forms after order is delivered/picked up. Reconciles POS money drawers at the end of shift.  Runs end of day reports. 

 

• Food Safety and Sanitation - Maintains food safety and sanitation standards in handling and managing all products produced and sold in the Café. Ensures the highest quality Cafe product through proper rotation procedures and follows all health and sanitation guidelines. Ensures all inferior and out-of-code products are not sold, are removed from display in a timely manner, and are recorded on a Waste Log Form.  Ensures cooking and food storage areas are maintained in sanitary, orderly condition meeting Health Department standards. Ensures proper storage and labeling procedures for all products.

 

 

 

OTHER ESSENTIAL DUTIES AND RESPONSIBILITIES

 

• Assists Kitchen Team with Salad Bar prep and other food prep as needed for the Café.   

 

• Performs all Side Work duties for daily/weekly set up and clean up.   

 

• Operates and maintains Café equipment and ensures all is in working order. Immediately reports any equipment malfunction or disrepair to the Executive Chef and/or Executive Sous Chef. 

 

• Has responsibility for attractive food displays and presentation. Maintains a clean, full food display case at all times. 

 

• Participates in periodic daily/weekly inventory counts for food cost and product ordering purposes, ensuring adequate amounts of ingredients and food service supplies are on-hand. Submits accurate inventory to Executive Chef and/or Executive Sous Chef when it is due.  

 

• Ensures proper storage of all product deliveries and orders. 

 

• Supports the rest of the Café team by expediting on the line when needed.

 

• Adheres to all established Company Policies and Procedures governing employment practices 

 

POSITION QUALIFICATIONS

 

Essential Skills and Experience

 

• 1 year experience in a food services environment assisting in food preparation and counter service desirable. 

 

• Merchandising of front house food display cases.

 

• Knowledge of principles & processes of providing quality customer service including assessing customer needs, meeting standards of service & assessing customer satisfaction

 

• Ability to safely operate standard kitchen & service area equipment.

 

Qualities

 

• Work Habits:  Self-motivated. Ability to multi-task and work quickly, either independently or with a team. Deadline driven, with an extreme attention to detail. Care about yours and the Company’s reputation and getting every detail right. Exemplary customer service, maintaining a professional appearance and demeanor at all times

 

• Passionate:  Exceptionally passionate about hospitality and customer service.  

 

• Communication:  Excellent verbal and written communication skills in relating to customers, direct supervisors and all levels of staff.  

 

• Grace Under Pressure:  The ability to work in a fast-paced environment. You adjust quickly to changing priorities, and with a positive can-do attitude.  

 

• Development:  The desire to learn, grow and develop your skills within the CuisineStyle brand. 

 

Physical Requirements

 

• Ability to frequently reach, bend, stoop, lift, carry & position objects weighing up to 50 pounds.

 

• Ability to work in standing position up to 8 hours plus limited overtime

 

Certification Requirement

 

• Current valid Food Handlers’ Certification for State of California & San Mateo County

 

BENEFITS

 

Employee benefits include paid sick leave, free meals, and above industry standard compensation package. Be part of a dynamic team, in a work environment where employees are valued by a Company that's growing quickly. 

Galileo is looking for detail-focused, service-minded relationship builders to join our Customer Success team. The Customer Success Specialists will be the faces of Galileo, spreading the word on our programs, welcoming families via phone and email, and guiding them through the enrollment process. This role is the perfect vehicle to grow in the business and marketing fields, as you’ll gain first-hand knowledge of what it takes to provide world-class service to thousands of customers.

We value divergent thinkers who bring various experiences and viewpoints to the table at Galileo. We strongly encourage members of underrepresented groups and people of diverse backgrounds to apply.

ABOUT GALILEO

We think the world needs innovators. We also think kids who learn to explore and fail without fear—the essence of innovation—are happier, more creative and more confident when faced with life’s challenges. And we think kids with these skills are more likely to change our world and be the masters of their own.

Founded in 2002, Galileo operates summer day camp programs at 70+ locations throughout the Bay Area, SoCal, and Chicago. Our mission is to develop innovators who envision and create a better world, and we reach this mission through employment of our unique pedagogy, the Galileo Innovation Approach.

This isn’t your ordinary Customer Service department. Galileo’s Customer Success team is made up of relationship masters, whose work revolves around a deep sense of pride for Galileo’s programs and an unrelenting commitment to top-notch customer experience. You will join a team of charismatic problem-solvers and storytellers, who always operate with thoughtfulness and empathy.

We’ve been ranked one of the Best Places to Work in the Bay Area by the SF Business Times for nine years running, and over 97% of our summer staff say they would recommend working for us. Being a Galilean means joining an organization that is a model of innovative learning, with a company-wide commitment to camper inclusion and broadening our impact. 

SCHEDULE & TIME COMMITMENT

Full-time late May, ends mid-August

 

CORE QUALITIES

   • You are inspired by Galileo’s mission and purpose.

   ‌• You’re a visionary collaborator and independent contributor.

   ‌• You can manage a variety of projects simultaneously.

   ‌• You love fine-tuning processes, can multitask, and easily absorb a great deal of new information quickly.

   ‌• You communicate clearly and effectively, while acting with a deep sense of empathy. 

 

REQUIRED EXPERIENCE & EDUCATION

    ‌• Bachelor’s degree or equivalent experience

   ‌• 1-2 years experience in customer service role

   ‌• Demonstrated experience with the Microsoft Suite; CRM experience a plus

   ‌• Excellent attention to detail, with a professional, enthusiastic and warm phone presence

   ‌• Experience with consultative sales in a high-touch customer service environment preferred, but not required

   ‌• Skill at and experience with soliciting and implementing feedback to improve performance 

 

RESPONSIBILITIES

    ‌• Illustrate the camper experience through the use of compelling narrative to camper families and prospective clients, while identifying opportunities to register for additional weeks of camp and add-on services.

   ‌• Respond to a high volume of phone and email inquiries while maintaining excellent customer service, 100% accuracy and incredibly prompt response time.

   ‌• Uphold Galileo’s highest standards of service while serving as the main point of contact for parents and staff, resolving inquiries and responding with empathy to concerns to build lasting relationships.

   ‌• Use Salesforce to accurately enroll campers and process refunds, cancellations, and session transfers.

   ‌• Assist with Galileo’s financial assistance program by working with teammates to review and award ~4,000 campers.

   ‌• Assist with camper outreach and retention initiatives to meet department and company goals. 

Poke by Hawaii

We are hiring now.

Dependable, Responsible, Team Work

Please come to get an interview. Do not send your resume by email.

Part time and Full time.

Opening hours : Mon - Sat. 10:30am - 9pm

 We are looking for great people who have a passion for customer service. Instead of working in a traditional call center environment, our NVA Virtual Solutions Work at Home program hires agents who have the desire to work from home. We have several different types of work for home positions; all are required to provide customer service support. Some positions are more sales or technically focused. During the application process you will be asked to identify which of these positions most interests you. Your qualifications and experience will be reviewed as part of the evaluation process.

REQUIREMENTS

General Requirements:

• Excellent verbal communication skills and excellent phone etiquette (Clear, crisp speech.)


• Clear understanding of the English language as well as an ability to clearly communicate in the English language.


• Excellent judgment and decision making skills.


• Good typing, PC skills and math skills.


• High attention to detail.


• Good listening skills.


• Excellent customer service skills.


• Proven ability to communicate in a creative, persuasive style.


• Enthusiasm and a strong goal-oriented work ethic.


• Ability to ask probing questions and overcome objections.


• Listening / paraphrasing skills.


• Courteous/Professional/Friendly.


• Ability to begin servicing the program immediately after class and for a period of 90 days thereafter and meet the minimum hours requirement.

Computer Skills:

• Familiarity with multiple browsers, multiple tabs and window navigation and instant messenger tools


• Fluency in Windows Operating Systems

Each of the below accessories are required:

• USB headset with microphone (required for Certification)


• Hard-wired Telephone and headset (required for Production)

Software

• Internet Explorer 8.0 or 11 or Edge on Windows 7, 8 and 10


• Mozilla (Firefox 14 to 42) Windows

All training classes are held virtually in Blackboard Collaboration. Participation M-F is required. Evening classes available. BENEFITS

• Choose your own schedule


• Work from your home office

If you currently reside in California, Connecticut, Maryland, or Massachusetts and/or relocate to one of these states, you will not be eligible for opportunities with NVA Virtual Solutions, LLC. 

Purple Heart Patient Center is Oakland's longest running licensed cannabis retailer serving guests since September 18, 2006. We provide friendly, compassionate and professional customer service to our guests on an individual basis. PHPC provides quality-controlled and affordable cannabis to medical cannabis patients and adult use guests, to ensure that all guests receive the best cannabis for each individual's condition. We offer a diverse, unique, and personable work environment with knowledgeable, eclectic, and a family-oriented staff. PHPC is a model cannabis retailer committed to human compassion and legal integrity. This is an entry-level position with potential for growth in the cannabis industry.

What We Offer:

• Full Time Reliable Employment
  
  


• Gold-Tier Health and Dental benefits 50% paid by Employer
  
  


• Paid Time Off
  
  


• Great employee discount
  
  


• Opportunities for advancement
  
  

Minimum Requirements:

• Current, Former, or Future 215 Patient.
  
  


• Able to pass a criminal background check
  
  


• High School Diploma or equivalent
  
  


• Retail sales experience
  
  


• A passion for cannabis, but retail cannabis experience is not necessary
  
  


• Ability to work full time, starting with evenings and weekends
  
  


• 21 or older

Preferred Qualifications:

• California Resident living within 40 minutes of Oakland.
  
  


• 2 years recent retail sales experience in a fast paced environment
  
  


• Basic knowledge of medical cannabis
  
  


• Computer literate, experience with Mac products and Excel preferred 

Required Skills:

• Strong time management and organizational skills
  
  


• Excellent communication skills
  
  


• Work well with others
  
  


• Stress tolerance and adaptability
  
  


• Initiative and a high energy level

Job Responsibilities:

1. Arrive on time to your shift each day


2. Provide excellent customer service while helping guests choose their products.


3. Ring up transactions


4. Accurately complete daily inventory, including counting and basic math skills.


5. Weigh, bag, and label products for sale quickly while meeting quality control standards.


6. Keep the dispensary clean throughout the day and before the end of each shift.


7. Additional tasks and responsibilities as assigned by management.

How to Apply

Please apply only if you are already living in the Bay Area, CA. If you are planning to move here to enter the cannabis industry or you have recently moved here, you are more than welcome to apply after you have moved and established yourself as a California resident.

If you meet our requirements please email a cover letter and your resume to jobs@purpleheartpc.org or submit them in person at 415 4th Street, Oakland, CA.

**Applications without a cover letter will not be processed. Please include why you want to work in the cannabis industry in your cover letter. **

**Please, DO NOT call about this position! However, you are welcome to come by to submit your cover letter and resume in person. **

Beauty Spa/Salon equipment and products internet retailer and wholesaler, is looking to expand their team in Pacoima, California. The company is offering a full time position for an experienced customer-oriented sales and service representative to answer company's website/showroom generated product inquiries by phone, email, and online-chat to create sales, and resolve any emerging problems that the company's customers might face with accuracy and efficiency.

Duties:

· Managing incoming calls and emails from all company's customers and accounts. Ability to actively listen and respond in a courteous and professional manner is a key.

· Answer product questions and suggest information about other products when appropriate.

· Strong customer service skills are a must for this position, as well as the ability to multi task in a fast paced environment.

· Solicit for new business via telephone, email, networking, and other lead sources.

· Provide quotes to customers, check status of quotes and answer customer questions.

· Make sales presentations in person, over the phone or via email and close sales.

· Resolve customer complaints, issues and incorrect orders in a prompt, professional manner.

· Process orders from beginning to completion.

· Maintain current customer accounts.

· Process inbound customer orders, invoicing, create shipping labels and manage returns.

· Light bookkeeping, filing, and other office duties.

Requirements:

Proven at least one year of customer support and sales experience. Prior customer service/sales experience in spa and salon products and equipment is a plus.

Excellent communication skills (verbal and written).

Ability to multi-task, follow-up, prioritize, and manage all projects in a timely manner.

Mature work ethic, able to work independently.

Outstanding customer service and sales skills. Strong phone contact handling skills and active listening as well as communicating customers via online chat and email.

Knowledge in Microsoft Office, especially in Word and Microsoft Outlook.

Detail-oriented and exceptionally organized.

Possess an upbeat, positive and enthusiastic attitude.

Probation time: 3 months or 90 days

Vacation pay:

6 months or 180 days to be able to use vacation pay

5 days a year and can be fully transferred and added to next year or cashed at the end of the year

Sick Leave pay:

5 days a year and can be transferred 3 days to next year

Required education:

High school or equivalent

Required experience:

2 years

Required languages:

English

Required license or certification:

Driver's License