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Help us grow and improve our Customer Support Representative team! We are on the HUNT for independent, motivated individuals who can adapt and manage their own processes and workflow.

LEAP into a new and exciting career and turn your professional aspirations into a reality TODAY!

Our Customer Support Representatives are known for dreaming big, working hard, and creating the most memorable experiences for our customers. People are at the heart of what we do. Our dynamic and inclusive team environment sets us apart from everyone else. If you are looking for a company to call home (not just any old job) look no further. The Royal Management family is ready to welcome you with open arms into our supportive and energetic Customer Support Representative team!

You will:

• Enroll new clients




• Drive customer loyalty and customer engagement




• Resolve conflicts and listen to consumers without interrupting




• Determine the root cause of customer concern using problem-solving skills to recommend effective solutions




• Maintain lasting relationships with new and existing customers by building a sense of comfort and trust




• Upsell products to consumers to drive revenue and increase sales profitability




• Communicate customer impact trends and concepts for improvement to sales account managers

We look for individuals who can:

• Operate efficiently and productively, both independently and as a team




• Recognize and resolve dilemmas in a timely manner




• Thrive in a competitive team environment




• Have impeccable attention to detail and suburb follow-through skills




• Adapt to a variety of different people and personalities on a daily basis

We offer:

• Team building nights, dinners, company-sponsored activities, and black tie events




• National and International travel opportunities




• Exciting work atmosphere with friendly competition




• Holidays off to spend with the family!

We prefer:

• A high school degree or GED




• Experience in customer service, retail, sales, or serving




• A flexible schedule

Candidates with the following experience are encouraged to apply: Customer Behavior, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Service Sales, Customer Rep, Customer Service, Customer Care, Customer Relations, Build Customer Relationship, Customer Acquisition, Customer Development, Customer Relationship, Customer Support

The Customer Service Specialist is an essential part of our Customer Service and Sales team. The primary goal of the Customer Service Specialist is to consistently provide a high level of support and experience to the team in order to maintain clients, generate revenue, grow the client base, and grow the company.

Who you will be working with:

Our Customer Service team is the face of our clients to our customers, and we want their support experience to set new standards, just like our clients’ products do. Our Customer Service team cares for customers by solving problems and scaling solutions, incubating new products and promotional packages, and sharing feedback with the rest of the office to influence company development.

Key Duties and Responsibilities:

• Manage and service existing customer relationships


• Answer all potential customers questions in a professional manner


• Always operate with the highest degree of urgency and care; remembering we are the face for our clients and the services they provide


• Be a problem solver – find creative solutions to issues


• Provide expertise, support and hands-on assistance in all realms of the sales process, making sure customers receive the products that they want, when they want, how they want


• Highlight issues and identify opportunities by utilizing the tools provided within our company

Experience and Skill Requirements:

• Must have tremendous organizational skills and be able to handle multiple tasks in a fast-paced environment


• Must demonstrate superior customer service in the office and working in the field with our potential new leads


• Must have strong written and verbal communication skills


• The successful candidate must be highly motivated, be willing to take initiative, have a positive attitude and exhibit a strong work ethic to further advance within our company


• Must show the ability to engage and interact with individuals in a professional manner

If you are seeking full time employment opportunities and have the following experience you are encouraged to apply today: Customer support, customer service, customer relations, customer service manager, customer success, direct customer service, customer service associate, customer service representative, customer retention, customer agent, client management, client advisement, client relations, client account management, client services, client acquisition, or client support.

We pride ourselves on our competitive, but extremely friendly and family-oriented work environment. Our culture promotes constant personal and professional growth, based on principles of respect, trust, and challenge.

We are now striving to attract and train the most capable and skilled individuals to help us acquire new clients, grow into new markets, and develop new campaigns. We provide full training and career advancement in this globally expanding industry. Instep Management Group reviews promotions based upon individual performance.

Our Customer Service Representatives are the face of our clients to their high priority customers and specialize in new consumer business acquisition, marketing, and customer retention. Because our clients trust us to represent their reputation, we provide extensive training in cutting edge sales techniques, product knowledge, and business psychology. Combining that training with candidates that are highly competitive, goal-driven, and adaptable is what keeps us ahead of the competition!

Hired Candidates will receive the following:

• Full Training


• Ongoing Support


• Team Atmosphere


• Fast Growth


• Fun Corporate Culture


• Customer Service Experience


• Business Trips


• Travel Opportunities


• Multitasking Skills


• Opportunity to Manage Different Personalities

Entry Level Benefits:

• Excellent career progression opportunities


• Full Training


• Customer Service Experience

If you are seeking full time employment opportunities and have the following experience you are encouraged to apply today: Customer support, customer service, customer relations, customer service manager, customer success, direct customer service, customer service associate, customer service representative or customer retention

Due to our firm's adaptability, resiliency, and creativity, we maximized the relationships we have previously built in the telecommunications industry and are walking out of COVID-19 with new lucrative essential service provider partnerships. In response to our business's continued growth, we are looking for an Entry Level Customer Service Representative that will assist and oversee an existing customer and new customer base that our clientele provides us through a lead-generated database.

Entry Level Customer Service Representative Responsibilities:

• Collaborate with management staff to stay updated on new client products, services, sales promotions, and policies


• Interact with clients in a friendly and professional manner while actively listening to their concerns and resolving issues promptly


• Provide targeted service and product solutions during one-on-one meetings with customers and clients


• Handle confidential customer information with sensitivity and discretion according to the client's compliance and privacy policies


• Suggest areas of improvement to management staff to increase consumer and client satisfaction


• Represent our organization and clients in a professional business manner at all times

Entry Level Customer Service Representative Qualifications:

• 1-2 years of experience in a client or customer-facing position


• Must be able to follow directions and excel in a team-oriented environment


• Technologically-savvy and able to quickly learn new software programs and adjust to software updates


• Superior organizational, time management, and prioritization skills


• Excellent communication skills with a high emotional intelligence


• Value transparency, honesty, and will always do the right thing even when no one is watching

***Comprehensive training and mentorship is provided for all entry level and junior positions in our organization***

Persons with Experience in the following areas should apply: Customer support, customer service, customer relations, customer service manager, customer success, direct customer service, customer service associate, customer service representative, customer retention, customer agent, client management, client advisement, client relations, client account management, client services, client acquisition, or client support.

Our team is looking for a dynamic, relationship-focused Customer Service Specialist to help us scale with our customer’s needs.

What Our Customers Need:
Our team is looking for someone with experience in customer-facing roles to fill our Customer Service Specialist opening. Ideally, you have a sense of humor, and the ability to learn our various product systems in order to help support our customer base in a patient, knowledgeable, and approachable way.

Who You Are:

• You love talking to people and helping them solve problems.


• Comfortable communicating with customers for the duration of the day. This is probably the most important quality you possess.


• You have a quality experience with customer-facing roles. Any experience through your time at a help desk, hospitality, or service industry position will set you up great for this role.


• Are able to carry multiple tasks towards completion without letting anything (or anyone!) fall through the cracks. Owning a few long term projects alongside your daily tasks is no problem for you!


• You naturally keep a running log of your daily accomplishments and enjoy getting things checked off of your to-do list.


• You roll with the punches, don't let small mistakes turn into larger ones, and can think on your toes under pressure. Ideally, you’re the type that understands we are all learning, including our customers, and you’re able to maintain patience and understanding in trying times.


• If you don't know something, you have no problem asking a few well thought out questions, doing a bit of research, or just Googling something to figure it out.


• Looking to join a tight-knit, approachable group of people working in the ever more important realm of clean energy, smart home technology, and renewables.


• Whether or not you have experience with clean energy and smart home technology, you are interested in learning more from folks who can teach you all you need to know.

Customer Service Specialist Job Duties:

• Provide support to customers experiencing issues with our products or those who have general inquiries.


• Outbound follow-up regarding complaints or service issues that our customers may have post-purchase.


• Handle inter-team coordination to make sure that our customers have the most up-to-date and accurate information regarding their orders.

Does this sound good to you? Let’s chat!

We come from all walks of life and would love to hear your story.

Please apply if you have relevant experience in the following: Customer Development, Customer Relationship, Customer Support, Customer Service Manager, Customer Success, Direct Customer Service, Customer Service Associate, Customer Service Representative, Customer Retention, Customer Agent

JOB TITLE:  Customer Service Teller/Customer Service Representative

Job Classification: Non-Exempt, Full-Time

Department: Retail

Reports to: Community Bank Manager

Education Requirements:  High School Diploma or GED

Description of Position / Function:

This position will be primarily a Customer Service Teller position, while also supporting as a Customer Service Representative as needed.

Customer Service Teller’s primary role is to provide superior customer service experience during the client interaction.  Ensure all clients are greeted immediately upon entering the branch office.  Performs lobby management effectively to ensure the needs of clients are identified and fulfilled.  Perform routine banking transactions such as deposits, checks, payments, cash orders, coin processing, issuing official checks/money orders, etc.  Equitably contributes to the branch attainment of sales and referral products goals by identifying and making referrals.  The Customer Service Teller will need to be able to assist clients in many aspects of their accounts directly and indirectly through referrals including account inquiries, account maintenance, account resolution, online and mobile products and services, and debit cards.  Adheres to all policy and procedures of the company.  Follows operational procedures including protecting customers, bank assets and bank security.  Accurately completes information on systems and forms to mitigate exposure while ensuring service delivery and quality.  Customer Service Teller may serve as a specialty teller as assigned; vault/back up vault, ATM, Coin, etc.   Customer Service Teller will make our promise of “Service Beyond Expectations” Begins with Me real and believable by following our defined principles.

Customer Service Representatives will perform a broad variety of account opening and customer services.  Opens a wide variety of Consumer and Business Bank Accounts including loans and deposits.  Identifying and completing referrals to other Lines of Business including but not limited to Mortgage, Investments, Cash Management, Commercial Loans and Insurance.  Ability to identify and cross-sell next Summit service or product.  Customer Service Representative will need to be able to assist clients in many aspects of their accounts, including account reconciliation, account maintenance, online and mobile products and services, wire transfers, debit card, check orders, and overdraft assistance.  The employee must be able to assist and open CDARS accounts/transactions, IRA accounts/transactions, and consumer loan products.  The employee will also be asked to educate and profile clients using bank systems.  The employee will be asked to organize their work to include but not limited to complete sales tracking, plans, follow up client calls, client onboarding and client retention.  Adheres to all policy and procedures of the company.  Follows operational procedures to include security.  Customer Service Representative will make our promise of “Service Beyond Expectations” Begins with Me real and believable by following our defined principles.

Job Skills and Qualifications Required:

The employee must be comfortable and confident in a sales and service environment.  They must be able to be part of a team and work closely with fellow Customer Service Tellers and Customer Service Representatives.  They must have and exhibit a professional manner and exhibit good interpersonal skills.  Must have computer knowledge, good typing skills, math skills, attention to detail, and be a good listener. 

Summit Financial Group and the Subsidiaries are an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

Are you ready to have some fun?

When you work in marketing, you get to share what you love most about technology with millions of the coolest customers around. From showing off our latest promotions to finding the perfect technology solution for an everyday challenge, no day's ever the same. And with tons of chances for you to keep learning and advancing, it's a big job with even bigger opportunities.

There are marketing jobs, and there are marketing careers. If you're passionate about helping people get the most out of the technology they love, you could be a great fit for our marketing team. Our motivated employees work directly with our cutting-edge line of products and services. We're passionate about innovation - and even more passionate about connecting our customers to the future.

As a representative, you'll belong to a supportive team in a fast-paced environment. Together, you can connect people to the latest technology - all while meeting sales goals. If you love working with people, then this may be the job for you. From the initial greeting to closing the sale, you will play a big role in shaping the customer experience. Bottom line? You are the go-to-market expert.

You'll also gain amazing benefits, including:

• Ongoing Training


• Exciting Career Paths


• Supportive Team Environment

Not to mention some pretty cool perks, like:

• Fun, team building environment


• Travel opportunities


• Leadership workshops and development


• Financial management, business management, time management


• Philanthropy events- a chance to give back to the community


• Recognition for top performers


• Advancement into management roles is based on performance

Job Requirements:

0-5 years of experience in the following is a plus but not a requirement:

• General Customer Service


• Sales and marketing


• Training


• Development


• Customer Service Experience / Restaurant / Hospitality / Retail


• Sports / Team Environment

If you are seeking full time employment opportunities and have the following experience you are encouraged to apply today: Customer support, customer service, customer relations, customer service manager, customer success, direct customer service, customer service associate, customer service representative, customer retention, customer agent, client management, client advisement, client relations, client account management, client services, client acquisition, or client support.

Do you want to EARN a great income while you LEARN powerful career-building skills and GAIN real business experience? At Apex Concepts, all you need is DRIVE to succeed!

We are seeking friendly and hardworking individuals for the positions in CUSTOMER SERVICE-based roles in the NORTH JERSEY location. These opportunities have been created because of our constant and consistent growth this year and we are looking for dynamic candidates to grow with us even more!

Our clients we represent believe in fair opportunities and would like to welcome all candidates who desire to expand their career and become a major contributor to our company. If you have no or little experience, we provide full training and support to candidates.

Seek Individuals With Customer Service Background & Will Train Duties In:

• Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude




• Demonstrate flexibility in satisfying customer demands in a high volume, production environment




• Consistently adhere to business procedure guidelines




• Product knowledge and Client Acquisition




• Take direction from the Operational Manager or Account Director




• Maintain all logs and reporting documentation; attention to detail




• Participate in cross-training and perform other duties as assigned

Some of Our Benefits Include:

• A fun, team-based, and fast-paced work environment




• Family-oriented leadership and management




• Company stability with opportunities for career advancement




• Professional training in communication, hospitality, and customer care




• Employee recognition programs

Minimum Job Requirements:

• Excellent communication skills and a passion for providing great customer service




• Prior experience in customer service, marketing, or promotions




• Unwavering honesty and integrity




• Courteous and professional demeanor




• Willingness to adapt easily to change as our products/services/promotions update frequently

We provide our employees with high-caliber hands-on training and great benefits; including key performer pay bonuses, advancement opportunities, and scholarship programs. All you need is a sincere service-focused attitude and the AMBITION to succeed!

Persons with Experience in the following areas should apply: Hospitality, Restaurant, Restaurant Server, Restaurant Management, Restaurant Supervisor, Restaurant General Manager, Restaurant Experience, Server, Host/Hostess, Front of the House, Back of the House, Hospitality Management

Job Title: Customer Service Representative

Work Hours: Monday through Friday 8am - 5pm

Primary Job Function: Contact existing customers and neighbors for the purpose of scheduling service maintenance appointments, commercial service agreement appointments or sales appointments for comfort consultants. Assist Service department with customer retention.

Reports to: Service Manager

Required Qualifications:
High school diploma or its equivalent
Aggressive self-starter
Fast learner
Professional phone skills
General sales skills and aptitude
Customer service knowledge with strong follow up skills
Excellent communication skills
Conduct self in a professional manner at all times
Able to work flexible schedule that may include weekends

Qualifications desired:
Strong interpersonal skills
Energetic personality
Well organized and ability to work independently

We are looking to fill 5 to 10 IMMEDIATE positions on our expanding Direct Customer Service team. Come join a team with a proven history of knowing both what the client wants and what the customer needs. We offer growth and advancement opportunities, along with a great compensation plan, daily cash bonuses, and a weekly tier bonus structure. We train at no cost since we love to teach you what we do to be successful.

Responsibilities:

• Manage and service existing customer relationships


• Answer all potential customers questions in a professional manner


• Always operate with the highest degree of urgency and care; remembering we are the face for our clients and the services they provide


• Be a problem solver – find creative solutions to issues


• Provide expertise, support, and hands-on assistance in all realms of the sales process, making sure customers receive the products that they want, when they want, and how they want


• Highlight issues and identify opportunities by utilizing the tools provided within our company

Qualifications:

• Must have tremendous organizational skills and be able to handle multiple tasks in a fast-paced environment


• Must demonstrate superior customer service in the office and working in the field with our potential new leads


• Must have strong written and verbal communication skills


• The successful candidate must be highly motivated, be willing to take initiative, have a positive attitude and exhibit a strong work ethic to further advance within our company


• Must show the ability to engage and interact with individuals in a professional manner

If you are seeking full time employment opportunities and have the following experience you are encouraged to apply today;Customer Support, Customer Service Manager, Customer Success, Direct Customer Service, Customer Service Associate, Customer Service Representative, Customer Retention, Customer Agent,Client management, client advisement, client relations, client account management, client services, client acquisition, or client support.

We have full-time account executive and management trainee openings available for career-minded individuals with unbeatable people skills. This is an entry-level opening NOT in a call center environment. If you have restaurant, bar, or retail experience, then we want to hear from you!

Servicing government funded giants with a smile and a handshake is why our company has enjoyed unprecedented growth this year. We pride ourselves on developing and executing unique and personable advertising campaigns focusing on lead generation for our clients.

Requirements:

We have committed to expanding our Palm Desert office to 3 new locations that our clients are expanding to this year; therefore, we must start talent scouting right away for managers, assistant managers, and promotional representatives for those offices. Each opening is Entry Level, which means NO EXPERIENCE REQUIRED! Each opportunity is highly competitive.

We look for 4 critical attributes each candidate must possess:

• Above average people skills


• Excellent student mentality


• Winning attitude


• Great work ethic and ambition

We offer personal, hands-on training tailored to each individual’s strengths and weaknesses. We also offer promotions and compensation based on each person's merit and achievements, NOT seniority. If you're tired of rotating shifts, making minimum wage, no growth, or "Last Call" hours... Let us be your answer!

Benefits:

• High Income Potential


• Flexible Schedule


• Part-Time and Full-Time Hours Available


• Exciting Work Environment


• Unlimited Growth Potential


• Stability and Security

If you have experience in any of the following you are encouraged to apply: Hospitality, Restaurant, Restaurant Server, Restaurant Management, Restaurant Supervisor, Restaurant General Manager, Restaurant Experience, Server, Host/Hostess, Hospitality Management, Barista or Bartending,

The Customer Service Specialist is an essential part of our Customer Service and Sales team. The primary goal of the Customer Service Specialist is to consistently provide a high level of support and experience to the team in order to maintain clients, generate revenue, grow the client base, and grow the company.

Who you will be working with:

Our Customer Service team is the face of our clients to our customers, and we want their support experience to set new standards, just like our clients’ products do. Our Customer Service team cares for customers by solving problems and scaling solutions, incubating new products and promotional packages, and sharing feedback with the rest of the office to influence company development.

Our company culture and team camaraderie that Chrome Solutions has built together cannot go unnoticed. We continue to foster our professional and personal relationships in and out of the office. To name just a few we host weekly team get-togethers, quarterly volunteer events, 5k runs, charity involvement, and soup kitchen volunteering. Lastly, our team always hosts weekly contests for prizes, awards, and even cash!

Key Duties and Responsibilities:

• Manage and service existing customer relationships




• Answer all potential customers questions in a professional manner




• Always operate with the highest degree of urgency and care; remembering we are the face for our clients and the services they provide




• Be a problem solver – find creative solutions to issues




• Provide expertise, support and hands-on assistance in all realms of the sales process, making sure customers receive the products that they want, when they want, how they want




• Highlight issues and identify opportunities by utilizing the tools provided within our company

Experience and Skill Requirements:

• Must have tremendous organizational skills and be able to handle multiple tasks in a fast-paced environment




• Must demonstrate superior customer service in the office and working in the field with our potential new leads




• Must have strong written and verbal communication skills




• The successful candidate must be highly motivated, be willing to take initiative, have a positive attitude and exhibit a strong work ethic to further advance within our company




• Must show the ability to engage and interact with individuals in a professional manner

Persons with Experience in the following areas should apply: Customer Behavior, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Service Sales, Customer Rep, Customer Service, Customer Care, Customer Relations, Build Customer Relationship, Customer Acquisition, Customer Development, Customer Relationship

Do you strive for every customer to have a superior experience?

Do you set challenging goals and push yourself to attain those with a “no excuses” mentality?

Do you thrive in a team environment and enjoy helping others hit their goals?

Our mission is to exceed our customer's and client’s expectations daily. To accomplish this, we depend on our team members to create a seamless customer experience. We are hiring team players that are tired of their stagnant careers and who are looking to be a part of a growing firm.

Why is this such a great opportunity?

• 
  Independence--No boss over your shoulder.


• 
  Socially Active Culture--Where else can you come to a career where having fun is the priority; going bowling and having taco team nights being all in a week's work?


• 
  Training & Development--we cross-train every single person from the ground up. Even our CEO started entry level to earn their opportunity to get to the top.


• 
  Leadership--we devote much of our time to developing a leadership mindset. From building confidence to reading inspiring authors to your personal development project, everyone here is learning to lead others from their first day.


• 
  Bulletproof Attitude--If you are to lead others the first thing you have to have is an attitude others want to follow


• 
  Michael Jordan Work Ethic--the most common trait in successful people is the fact that they outworked everyone around them. We expect the same if we want everyone to grow


• 
  Humble Student Mentality--the greatest leaders are the best learners. A huge reason why we do not require experience is that those who still yet need it are those who love to learn more and more.


• 
  Unbelievable People Skills--In order to lead others, one must be great at dealing with all different types of people from all walks of life.

APPLY TODAY!

Qualities we are looking for: Strong work ethic Integrity Great People Skills Leadership Skills Hunger for success Experience in retail, restaurant, or hospitality industries

Persons with Experience in the following areas should apply: Customer Behavior, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Service Sales, Customer Rep, Customer Service, Customer Care, Customer Relations, Build Customer Relationship, Customer Acquisition, Customer Development

AT Innovations is a leading business consulting outsourcing provider of customer service and customer acquisition solutions spanning the entire sales cycle.

Positions are available in the following areas:

Customer Service Management:

• Serving some of the most prominent brands in America, AT Innovations ensures clients get more from customer relationships by delivering consistently superior service.

Customer Acquisition Management:

• We leverage conversation and in-person social interaction to improve acquisition and retention, enhance brand loyalty, increase sales, and revenue for our clients. Our team is dedicated to creating a consultative sales process designed around solutions, not persuasion.

Business Management Solutions:

• Spanning almost a decade the business solutions team is one of the best in the industry. We train and mentor team members to develop the skills they need to lead a team by honing the strengths they naturally possess.

AT Innovations is one of the fastest-growing customer service and customer acquisition outsourcers with locations across Long Beach. Our rapid growth has created great opportunities for our employees, clients, and the many communities that we call home.

With great partnerships and a growing client base, AT Innovations is creating new opportunities daily:

• We have our own in house leadership development programs




• Opportunities for individuals to join a company where they can enjoy their workday




• 100% of our management team is promoted from within our organization.




• Opportunities to provide excellent levels of service to the clients we support and to thousands of customers daily




• We believe in recognizing individual employees for their contributions and achievements




• Opportunities to grow and develop a career in management or leadership that individuals really want

Whatever role or position you are seeking, AT Innovations has challenging and exciting career growth opportunities waiting for you.

Educational Requirements:

• High School Diploma




• College preferred

Experience and Skills:

• 1-2 years customer service or sales experience – restaurant or hospitality experience included




• Ability to remain highly motivated in a service and sales environment




• Creative thinker and problem solver




• Highly energetic with motivation to appreciate customers and other team members




• Multi-task oriented




• Excellent active listening and interpersonal skills




• Confident and positive attitude expressed with a genuinely sincere tone




• Adaptive to change




• Excellent oral and written communication skills with emphasis on probing




• Ability to lead a conversation




• Demonstrate personal responsibility (i.e., attendance, punctuality, ownership of day-to-day activities)

Persons with Experience in the following areas should apply: Account Sales, Consumer Product Sales, Sales, Consumer Sales, Sales Customer Service, Generate Sales, Inside Sales, Customer Behavior, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Service Sales, Customer Rep

As a Customer Service and Sales Associate, you help create the energy and excitement surrounding our clients’ products, by providing innovative solutions to guide customers to the right choice. We are dedicated to providing quality customer service that is unmatched by our competitors. It starts with you discovering customers’ needs. And with the support of your team members, you match those needs with the right products. Every interaction is an opportunity to create a loyal and happy customer.

Key Qualifications:

• Tech savvy, proficient in Windows and MacOS


• Dedicated to providing excellent customer experience


• Strong communication and interpersonal skills


• Organized and detail oriented

Description:

As a Customer Service and Sales Associate you’ll be responsible for attending to customer needs, while providing innovative solutions. Our associates are the initial face of our team and determine the in-store experience. Customer Service and Sales associates guide customers to the most suitable choice, suggest premium options, and help with new product setup. Our associates are up to date on the latest news in technology and social media. Success with our firm is measured as a combination of team and individual goals. Our ideal candidates will be both great team players, and team leaders.

Additional Requirements:

• Aid customers by applying critical thinking to troubleshoot routine problems


• Enter customer data and update pre-existing customer accounts


• Drive sales by suggesting compatible products, services, and add-ons


• Provide knowledgeable responses to consumer inquiries


• Become well versed in compliance guidelines


• Open to a flexible work schedule


• Should have 1+ years of retail, customer service or hospitality experience preferred, but not required


• Candidates must be over eighteen years of age and eligible to work in the United States

If you’d like to start a long term career with our team, submit your application today for immediate consideration!

Persons with Experience in the following areas should apply: Account Sales, Consumer Product Sales, Sales, Consumer Sales, Sales Customer Service, Generate Sales, Customer Behavior, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Service Sales, Customer Rep

Take charge. Think fast. Move Forward.

ATI has an immediate need for a Customer Service Sales Representative who we can train to Management in our energetic office. Someone who has a background in Customer service, retail, marketing, sales, or hospitality along with demonstrated leadership would fit well. Our Customer Service Representative will be career-minded and should have a student mentality. We have incredible and personalized mentor-ship as well as multiple avenues for advancement. The ideal candidate will be motivated, goal-oriented, and have excellent communication skills. Once trained, our charismatic manager will be responsible for managing other Entry Level Customer Service representatives, attending weekly management meetings, and will take part in the recruiting process.

Responsibilities:

• Appointment setting using excellent Customer Service




• Qualify interested candidates and arrange sales appointments




• Serve as an expert to help educate, build rapport, and close sales




• Aggressively research and build a new client base to achieve sales goals




• Attend quarterly networking conferences




• Manage, coach, and train new members of the team

Requirements:

• Have an entrepreneurial spirit, creative thinking, and relentless drive for success




• Have strong Customer Service skills




• Can follow a proven process




• Highly competitive and want to win




• Can take rejection and learn from it




• Willing to try new approaches and techniques

Persons with Experience in the following areas should apply: Account Sales, Consumer Product Sales, Sales, Consumer Sales, Sales Customer Service, Generate Sales, Inside Sales, Inside Sales Customer Service, Outside Sales, Product Sales, Promote Sales, Relationship Sales, Sales and Marketing, Sales Leads, Sales Service, Sales Support

This office is seeking a full-time Quality Customer Service Representative who is career minded and posses unmatched people skills. This is an entry-level opening NOT in a call center environment. As a result of clients placing a high value on the more personalized approach and excellent customer service delivered by the customer service team, there is a new opening for the expansion of the retail campaign. Our company has partnered with several Fortune 500 and Fortune 100 companies Nationwide as well as locally. With these partnerships, we help our clients with their company branding, we help advertise their company and what they have to offer, and we host events in their names to help them gain a larger clientele base.

Our thorough training program ensures each and every one of our employees is equipped with the tools necessary to thrive within our business. We only promote from within so growth opportunity within our office is definite. We also guarantee a full 40 hour work week which is great for students and college graduates looking to start their career but hasn’t had much training elsewhere.

The Goals Are Simple: every consumer must benefit from the promotions and events, every client must benefit from the services provided and every representative must benefit from the training and team spirit of the company!

The Challenge: We are continuously expanding the client base and we need to make sure that we are hiring the right candidate that can help us to grow and expand even further... do you have that same ambition?

Responsibilities:

• Handle customer inquiries and complaints




• Provide information about the products and services




• Troubleshoot and resolve product issues and concerns




• Document and update customer records based on interactions




• Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

• Previous experience in customer service, sales, or other related fields if possible but not required




• Ability to build rapport with clients




• Ability to prioritize and multitask




• Positive and professional demeanor




• Excellent written and verbal communication skills

We will be filling positions by the end of next week. If you feel that you are the right candidate for us, please apply today to secure an interview with the Hiring Manager.

Persons with Experience in the following areas should apply: Build Customer Relationship, Customer Acquisition, Customer Development, Customer Relationship, Customer Support, Business Acumen, Business Development Manager, Business Management, Business Operations, Business Development Associate, Business Administration, Business Consulting

WE ARE HIRING ASAP! CUSTOMER SERVICE APPLICANTS NEEDED! We are looking for someone with excellent communication skills to fill our CSR position!

Here at MELA Group, our company holds four key values:

• Humbleness: “Humility will open more doors than arrogance ever will” - Zig Ziglar




• Perspective: Perspective is everything in business and in life, the way you look at a situation and the way you react will determine your future and success.




• Results: We measure our results by the tenacity in someone’s work ethic, which guarantee’s an outstanding outcome. Hard work, grit, and relentlessness will ultimately lead someone to see results.




• Family: Our team members and our customers are apart of our family; the relationships our team has built is continuously supported and honored.

Responsibilities Will Include:

• Customer service



• Handling customer complaints and escalations



• Completing sales using our current POS



• Be able to provide product knowledge



• Assisting with maintaining sales targets

What We Offer:

• Dedicated career paths for all positions.



• We believe in promoting from within, there are opportunities to move to different areas of the company

Who We Are Looking For:

Lead Customer Service Representatives will ensure the delivery of excellent customer service while building solid customer relationships. We accomplish this by handling questions and concerns with speed and professionalism.

Qualifications:

• Positive attitude



• High school diploma or GED



• Friendly and helpful personality



• A willingness to learn and grow

Persons with Experience in the following areas should apply: Customer Behavior, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Service Sales, Customer Rep, Customer Service, Customer Care, Customer Relations, Build Customer Relationship, Customer Acquisition, Customer Development

Our firm leverages a scalable customer relations model and trains our talented Lead Customer Service Representatives to prepare, launch, and optimize every product and service campaign. We’re a trusted customer acquisition partner for top-flight technology companies nationwide, and we are seeking a talented Customer Service Representative to join our growing team!

Enhancing the customer experience to build customer loyalty is the primary focus of all our campaigns. To this end, our resources and expertise are tailored to enhance knowledge about market dynamics and consumer engagement. Companies thrive as a result of our experience and skill, and we are equally dedicated to their customers as our own. Our company has seen so much growth within the home improvement campaign we have decided to take it one step further and partner with a green energy firm. Our goal is to make your home the best it can be.

As a Lead Customer Service Representative you will:

• Listen, understand, and take quick action. Like all of us, customers just want someone to listen and help get their problems solved. You'll do both.




• Assist customers in selecting the products and services that best suit their technology and communications goals and help to set up the account.




• Process upgrades, downgrades, new product purchases, and facilitate delivery and installation efficiently and effectively.




• Maintain excellent time management, professional customer service at all times, and be able to balance multiple projects and responsibilities.




• Have the opportunity to engage in continuous professional development training sessions and participate in a dynamic team-based company culture.

What You Need to Get Started:

• 1-2 years in a customer based role




• Excellent interpersonal skills, tact, and a track record of success with customer-facing roles




• Ability to handle pressure, prioritize, and multi-task during the course of a business day




• Tech-savvy, or the ability to pick up concepts quickly




• Enthusiasm and aptitude for learning new skills

Persons with Experience in the following areas should apply:​ Customer Relationship, Customer Support, Customer Service Manager, Customer Success, Direct Customer Service, Customer Service Associate, Customer Service Representative, Customer Retention, Customer Agent, Customer Service Training

Summary / Primary Role:

The Superior Customer Service Representative is responsible for performing all tasks involved with Client Services. This position will involve learning and explaining services and products on behalf of all of our clientele.

Principal Duties and Responsibilities:

(Management may amend or assign duties and responsibilities to this job with appropriate notification)

• Follow directions and work as a team.


• Responsible for assigned customer accounts.


• Responsible for the accuracy of all paperwork that arrives for assigned accounts.


• Ensure that all inbound and outbound paperwork is completed accurately and correctly.


• Maintains training abilities for clients and consumers.


• Responsible for the accuracy of all entries for client services and sales.


• Create all in-office projects and classroom training products.


• Must be pleasant, professional, detailed communication skills, and Outlook skills.


• Plan, coordinate, and run five 15‐person outreach shifts per week.


• Comfort working with iPads and tablet-based software.


• Analyze the profitability and efficiency of the team.


• Learning basic customer service techniques and client services to help with troubleshooting

Qualifications and Key Skills:

(The following are representative of the education, experience, knowledge, skills or ability required for this position)

• Must be able to follow directions and work as a team.


• Must be knowledgeable with Microsoft Office.


• Must have strong oral communication skills.


• Ability to prioritize tasks effectively and execute quickly.


• Professional Business Attire and Training Ability.


• The position could involve standing for long periods of time throughout the day.


• Superior organizational skills - able to manage multiple priorities simultaneously.

If you are seeking full time employment opportunities and have the following experience you are encouraged to apply today: Customer support, customer service, customer relations, customer service manager, customer success, direct customer service, customer service associate, customer service representative or customer retention

We have quickly become one of the fastest-growing and most successful advertising firms in the Hyattsville area, and is now expanding to cater to increased client demands! We provide exceptional customer service while continuing to grow and develop new markets for our prestigious client base.

WE WANT TO DEVELOP THESE ENTRY LEVEL CUSTOMER SERVICE POSITIONS INTO REAL CAREER OPPORTUNITIES!

Our firm is currently looking for several entry-level and experienced customer service, marketing, and management positions to be filled. We work diligently to provide elite customer service solutions to our client base. We are looking for candidates that will not only excel in relationship building and customer service, but that are ready for success and long term growth within our company.

We are offering offers Full-Time positions and we offer Full One on One Training. We pride our business on the employees that we have and their ability to use individual strengths to catapult our business to the top.

Experience is not necessary but any background in the following is a huge plus:

• Customer Service




• Retail




• Sales




• Restaurant




• Marketing




• Advertising




• Public Relations




• Management




• Shift Lead or Team Lead




• Communications

If you are looking for a NEW CAREER or seek a MANAGEMENT OPPORTUNITY, then our team is the firm for you.

For immediate consideration, submit your resume by hitting the APPLY button.

Thank you for your interest and good luck!

Persons with Experience in the following areas should apply: Customer Behavior, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Service Sales, Customer Rep, Customer Service, Customer Care, Customer Relations, Build Customer Relationship, Customer Acquisition, Customer Development, Customer Relationship, Customer Support, Customer Service Manager

Job Title: Customer Service Representative

Work Hours: Monday through Friday 8am - 5pm - On call Rotation

Primary Job Function:Encourage customers to buy services and products by using your knowledge and professionalism to reference important parts of what the company offers. Build a relationship with both internal and external customers. Advise prospective and current customers by answering questions and addressing concerns about purchased services. Update database with new information every time a customer calls. Complete fields to create accurate detailed files for each customer,, providing world class service. Boost morale in the office by encouraging other sales representatives and adopting a team mentality on the sales floor. Participate in a rotating after hours dispatch schedule.

Reports to: Sales Center Manager

Required Qualifications:
High school diploma or its equivalent
Aggressive self-starter Fast learner
Professional phone skills
General sales skills and aptitude
Customer service knowledge with strong follow up skills
Excellent communication skills
Conduct self in a professional manner at all times
Able to work flexible schedule that may include weekends

Qualifications desired:
Experience in a trade related field (HVAC/Plumbing/Electrical)
Dispatch experience
Well organized and ability to work independently