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City: Schaumburg

Compensation: Competitive full time pay plus excellent health, prescription drug, vision and dental insurance, 401K, paid overtime (we work 40 to 47 hours per week), paid time off/paid vacation, and paid training.

Employment type: Full-time

We are looking for a multi-talented, precise, and diligent administrative professional to fill some big shoes and bring their own unique talents to our team.

Do you have high standards and a desire to help people every day? Do you want to develop professionally every day? This may be the career for you! Our clients deserve the best. From when they initially call us to schedule service, and until their needs are met, our clients deserve caring, organized Customer Service staff to listen to their concerns and make sure they receive 5-star service.

We offer paid, extensive wildlife training and do not require any prior experience in our field. From our office in Schaumburg, you will be instrumental to the functionality of our vibrant team. As a growing, dynamic firm, we each wear many hats.

About Us:

We humanely manage urban wildlife and control insects in the interest of human health and safety from an environmental sustainability perspective, with a love of nature, and a deep respect for all living things. We are a diligent team who works very hard, but we also like to have fun by embracing creativity and playfulness. Our walls are covered in funky art and we encourage everyone on our team to apply their creativity to evaluating and improving our processes.

Landmark Pest Management has served Chicago and the surrounding counties for 40 years, with 80 full-time employees and 38 trucks on the road daily. Our insect pest control and animal damage prevention firm has been recognized for the quickest response rate in the industry and excellent customer service. Many institutions have come to rely on Landmark Pest Management, including:


  • Public libraries


  • Fire departments


  • Police departments


  • Water treatment facilities


  • Courthouses


  • Jails


  • School districts


  • Airlines


  • Downtown skyscrapers


  • Grocery stores


  • Multi-unit residential buildings


  • Retail stores


  • Restaurants


A successful Customer Service Representatives will possess the following traits:


  • Proficiency in MS Word and Excel


  • A passion for lifelong learning


  • Ability to prioritize and organize


  • Ability to manage sensitive information and maintain confidentiality


  • Excellent Customer Service Skills


  • Excellent phone skills


  • Professional written and verbal communication with all stakeholders


  • Attention to detail


  • Ability to work independently and as part of a team


  • Ability to shift focus with grace and then refocus on a task


  • Ability to work as part of a diverse and progressive team who value kindness and inclusiveness


  • Objective understanding of your impact on others and how to use that power to do good and bring value to every interaction


  • Willing and eager to go the extra mile


  • Diplomacy


  • Resilience


  • Curiosity


  • Focus


  • Grit


  • Conscientious work ethic


  • Solution oriented


  • Willingness to work 5-days each week from 7:30 a.m. to 5 p.m.


  • Willingness to take a weekday off and work some weekend days  Job Responsibilities Include:

  • Provide high-level support to executives and management

  • Work closely with the Service Manager using industry standard pest management software to maintain and update client accounts

  • Coordinate scheduling of services

  • Check accuracy of documents prepared by others on your team

  • Follow up with clients and prospective clients via telephone and email

  • Notate all client phone calls, emails, and interactions

  • Data entry and clerical support

  • Assist with staff training

  • Attend outside events and trainings and register colleagues for these events

  • Attend workshops that focus on the areas of human resources, best practices, employment law, marketing, Lean, sales and other business topics and implement the skills learned in these classes to improve the quality of the company

  • Build rapport on behalf of the company at public events

  • Prepare invoices, process payments and review past due invoices

  • Manage task list for invoicing and other projects

  • Lend additional support to Office Manager and support staff

  • Process memos and schedule follow up visits to progress all active jobs forward

  • Other projects as assigned Benefits Include:

  • Competitive full-time pay 

  • Excellent health, prescription drug, vision, and dental insurance

  • 401K

  • Paid overtime (we work 40 to 47 hours per week)

  • Paid time off/paid vacation

  • Paid training

  • Stable company – we have never had a layoff in our 40-year history

  • Many opportunities for advancement

How to Apply:

Please apply through this job posting. Please read the information provided above, and email your name, the town you live in, your telephone number, your availability and especially why you feel you would be a good candidate for this role. A resume is preferred, however, if you don't have one please provide details regarding previous employment including name of employer, dates of employment, and the duties you performed. Please make sure to include your telephone number, so we can call you back for a telephone interview.

Thank you. For more about us, please visit www.landmarkpest.com

Landmark Pest Management is an Equal Opportunity Employer.

Landmark Pest Management is a division of ABC Humane Wildlife Control & Prevention, INC.

You can watch our team rescue honey bees here: https://youtu.be/6pGbZTKaS74

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Come work for a growing contact center nestled in the Northwest part of Omaha, Nebraska. EMS Inc. offers a team work environment, not a “typical” call center atmosphere. EMS is a leading Provider of Outsourced Customer Services. Our core values: We pride ourselves on respect, dignity, honesty, fairness, innovation and improvement. Attitude is everything.Working at EMS allows you to gain experience and further your knowledge and skills. We have a variety of different clients that we take calls for that are rewarding and fun! We are a dynamic team that can offer more of a one on one approach to our employees. We are not the “big box” guys where you feel like a number.  We want our agents to succeed!     

 We are looking for professional Customer Service agents to join a fast-paced and energetic customer service team for a Financial Services program. Must be able to answer inbound customer calls, email, and chat inquiries in a timely and productive manner while supporting client regulations. Must be able to maintain a strong relationship and communication between EMS and client on account procedures and managing priorities. 

 :


  • High level customer service skills

  • Good research skills and the ability to answer financial services questions

  • Knowledge of the financial services, banking or the securities market

  • Adherence in compliance procedures and following industry protocols

  • Great listening skills to recommend financial services 

  • Strong written and verbal communication skills when interacting with customers and co-workers

  • Compliance with quality assurance and client expectations and standards

  • The desire to learn new financial concepts and terms

  • Good computer knowledge and internet skills

  • Ability to navigate between multiple computer screens/tabs

  • Quick learner who enjoys using trouble-shooting and problem solving skills

  • Relationship building skills and a desire for customer satisfaction

:


  • Bachelor’s degree in finance, business, other related field or equivalent work experience preferred

  • Must be familiar with phone Apps, Internet, Email, and Microsoft Office

  • One to two year’s previous call center experience required

  • General understanding of the financial markets, industry rules and procedures preferred

  • Good mathematical skills

  • The ability to keep client information strictly confidential

  • The ability to pay close attention to details while resolving customer problems 

  • Must demonstrate a professional demeanor and positive attitude 

:


  • $350 hiring bonus

  • Paid on-the-job training

  • Medical, dental, vision, and life insurance benefits 1st of the month following 59 days of hire 

  • Casual dress attire

  • Individual work spaces

  • Complimentary breakfast on Fridays

  • Free parking

  • North-West Omaha location

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Seeking your next big career adventure? Come be a part of our team!

If you're looking for a new job where you can really make a difference, Colusa Casino Resort is always looking for experienced and talented employees to join our fun, dynamic and high-energy team. We also do on the job training for many positions. We offer competitive pay, full benefits including medical, dental, vision, life insurance, cafeteria plan, tuition reimbursement, PTO, 401k plan, a rewards program and much more. We also have a State-of-the-art Wellness Center (to include an Olympic size swimming pool, fully equipped workout facility, exercise classes, salon and spa).

Bartender (Part-time)

Responsible for ensuring positive guest experience, set-up, maintenance, and operation of the bar. Utilizes computer system to reconcile customer bills and payments. Responsible for end-of-shift reconciliation.

Benefits Specialist (Full-Time)

The Benefit Specialist processes, and maintains a variety of employee services and voluntary benefits, which may include training and EAP programs; assists in the administration of a variety of other personnel programs; maintains the HRIS benefits database; maintains employee benefit hard files. The Benefits Specialist explains to employees their rights and obligations under their benefit plans. The Benefit Specialist handles grievances, takes suggestions, and functions as a liaison between vendors and employees.

Cage Vault Cashier Dual Rate (Full-Time)

Responsible for verification and control of all cash and chips received or disbursed at their station.

Cook II ($1,000 Hiring Incentive)(Full-Time)

Assist in the food preparation, service and execution of all menu items, at an advanced level, as specified through recipes and additional instructions by management. Perform flawless quality production and service to exceed guest's expectations consistently. In addition, the incumbent in this position is responsible to promote positive guest relations through prompt, courteous and efficient service.

Ensure that the buffet is clean and pans are full at all times.

Director of Finance (Full-Time)

Reviews and coordinates the preparation of all financial and operating reports for all departments; monitors compliance with all operating procedures. Establishes and implements proper controls in: a) financial reporting, b) accounting procedures with detail audit trail, and c) cash operations procedures with detail audit trail.

EVS Technician (Part-Time/Full-Time)

Maintains the highest standards to ensure the quality and cleanliness in the casino, grounds, public areas, offices and other required areas. This includes all aspects of floor care.

F&B FOH Supervisor (Full-Time)

Facilitates high standards of hotel housekeeping service and guest satisfaction by cleaning hotel rooms, changing linens, and restocking rooms with supplies and guest amenities.

Facilities Technician I (Full-Time)

Maintains overall integrity of the facility and outbuildings. Duties may include repair, maintenance or new construction involving plumbing, carpentry, electrical, mechanical, concrete, or HVAC equipment.

Fine Dining Lead Cook (Temp) (Full-Time)

Prepare menu items in accordance with established procedures, method of preparation, and adherence to menu specifications. Prepares food orders according to guest check instructions.

Guest Safety Ambassador (Full-Time)

Provide superior guest service to both internal and external guests while ensuring an honest, safe and secure gaming experience in a pleasant environment. Observes and reports violations to immediate supervisor and takes the appropriate actions. Patrols and promotes safety throughout the facility and properties.

Guest Service Representative (Full-Time)

Under the supervision and guidance of the Marketing Manager, the Guest Service Representative facilitates all facets of the work and activities done through the guest service desk. This includes, but is not limited to: guest relations, bussing and promotions as described below. Handle transactions involving cash. Work directly with guest in retail atmosphere.

Server/ Cashier/Host (Full-time/Part-time)

Coordinate entire server station and communicate with front and back of the house personnel to provide a dining experience that exceeds guest expectations. Promotes good customer relations.

Slot Attendant (Part-Time)

Responsible for providing outstanding guest service on the Casino floor and attending to the needs of our guests. Repairs small technical problems with the slot machines that can be quickly remedied, so that the guest can continue with an enjoyable gaming experience.

Table Games Dealer (Part-Time)

Responsible for providing an entertaining atmosphere for guests while dealing Table Games according to the game rules of the particular game being played. Responsible for the overall conduct of the games according to the standard operating procedures set forth by the department and monitors the tables at all times to protect the profitability of their games.

To apply visit the careers page at www.colusacasino.com/careers

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READ AD IN FULL BEFORE APPLYING

PART-TIME administrative person, who can work in a fast-paced environment. The right candidate MUST be able to multi-task and have excellent follow-through skills.

RESPONSIBILITIES:

- Answering the telephone promptly when called upon with excellent phone etiquette, and provides friendly, helpful service to

customers who call.

- Maintaining professional atmosphere of office area

- Composing and editing correspondence to customers and vendors

- Organizing and maintaining customer records and files

- Working with co-workers as a team to ensure customer satisfaction and a pleasant work environment.

- Adhering to company policies and guidelines.

- Reporting to work when scheduled and on time.

- Variety of administrative responsibilities

- Assisting with some general office duties and special projects as assigned

- Assist property staff in maintaining efficient tenant relations, and ensuring tenant satisfaction.

- Answer all incoming calls and follow-up as necessary.

- Follow-up on tenant requests with work orders, turning messages, and building staff.

- Notify Property Mgrs/Assistant Property Mgrs of any repeat tenant issues or significant problems.

- Assist in processing invoices in a timely manner.

- Follow-up with vendors and contractors on daily service issues as needed.

- Maintaining calendar for team court appearances and sending out hearing notifications.

- Coordinate all incoming and outgoing mail, overnight deliveries, and courier service.

- Assist property executives on projects and mailing as needed.

- Copying and other office services as needed.

- Maintain system for building contractor, tenant, and tenant construction certificates of insurance.

- Process deposits

- Assist with General Accounts payable / Accounts receivable

- Account Reconciliation

- General Ledger Maintenance

- Call tenants when rent is late

- Prepared various notices

- Generate reports and correspondence

- Publishing ad's and maintaining various reports

- Ensuring that site files are set up, organized and updated.

- Process and cut checks

- Assist with inputting work orders

- Update department's organizational chart frequently.

- Update phone books and emergency lists as needed, distribute to necessary staff members.

- Scanning files and uploading files online

- Greeting guest

- Reminding staff of dates, meetings and notice posting appointments

- In charge of rent increase dates.

QUALIFICATIONS:

1 Year Experience

Computer literate w/ Windows, Internet & Email

Typing 35+/wpm

Must be able to work well in a fast-paced environment

Strong customer service skills - must have superior customer service approach to problem resolution

Proficient knowledge and ability to utilize the following software: Microsoft Office, Word, Excel, Outlook, PowerPoint.

Ability to effectively listen and respond to internal and external customer.

Ability to understand and communicate in English, both verbally and in writing.

Bilingual in English and Spanish a Plus

Strong organizational skills with ability to objectively and decisively prioritize tasks

Detail and result oriented with ability to effectively manage multiple tasks in a busy, fast-paced environment

Articulate with strong written and verbal communication skills and a keen sense of diplomacy

Dependable, flexible, self-motivated, learns quickly, anticipates needs with HIGH LEVEL of initiative, and is capable of handling

a diverse workload and multiple tasks with accuracy under minimal supervision.

Extremely detail-oriented with the ability to handle multiple tasks in a calm and efficient manner; able to finish tasks without

frustration, at times when there are constant disruptions

Ability to take ownership of the position and work with minimal supervision

Strong sense of urgency with exceptional follow-through skills and ability to work in a fast-paced environment.

Flexible and adaptable

Discreet, able to maintain confidentiality

Ability to interact and communicate effectively will all co-workers, tenants, vendors, and staff.

Must have a good sense of humor and a pleasant, positive attitude to handle sensitive customers

Ability to preserve a strict measure of confidentiality

Ability to consistently maintain a high degree of accuracy

Ability to work with wide variety of personality types

Maintain a professional demeanor at all times

M-F: 10AM - 3PM

To Apply: Email Cover letter and Resume

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Great Tan, San Francisco's premiere, award-winning professional indoor tanning salon chain, is now interviewing for part time positions as a tanning consultant. This is a fun, challenging, and rewarding position.

Individuals who are dependable, friendly, detail oriented, client-focused, and with strong character and a good sense of personal responsibility are encouraged to apply. Personal presence, appearance, desire to provide exceptional service, and good attitude are key to success in this position. Previous experience in retail, personal service, tanning/wellness industries is a plus. Be comfortable working independently within salon guidelines as outlined by a supervisor.

The tanning consultant duties include greeting clients, advising on proper use of equipment, sales of products and services, cashiering and cash responsibility (including basic math skills), cleaning rooms and equipment between use, laundry, light janitorial, stocking and inventory responsibility, and professional telephone skills.

Our salons are located at 2286 Union Street, 94123, between Fillmore and Steiner, and at 329 Noe Street, 94114, between Market and 17th. Both salons have multiple levels of modern Ultraviolet tanning equipment as well as Norvell automated UV-Free tanning. We train all new hires, both in salon procedures as well as with a nationally certified basic tanning education course. Our salons are consistently nationally recognized, having been named in the 'Top 250 USA Tanning Salons' 7 times.

Physical requirements of this position include overhead and forward reaching, bending and kneeling, lifting to 50 pounds, good general mobility, and other basic motor skills.

Our shifts are Monday-Friday: 7:40am-2:30pm, and 2:10pm-9pm. Saturday, Sunday: 7:40am-1pm, 12:40pm-6pm.

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POSITION:

If you love movies, then you'll love working here! Come and work for a unique company offering a fun and energetic environment. We are currently looking for friendly and outgoing individuals to work in our Customer Service department, which includes cashier, concessions attendant, outreach marketer, and traffic/gate attendant positions. West Wind offers flexible scheduling, based on business needs. Perks! Free movies for you and free movies for your loved ones when you bring your friends and family to the Drive-In with you!

Individuals looking for seasonal as well as year round employment are encouraged to apply!

REQUIREMENTS:

Minimum of 16 years of age

Ability to work in a fast paced environment

Ability to speak to customers in a professional manner

Ability to work in a team atmosphere.

Ability to effectively respond to questions from the general public.

Ability to multi-task.

Ability to stand for long periods of time.

Ability to lift up to 25 pounds

Bilingual a plus, Spanish preferred.

 

ABOUT US:

West Wind Drive-Ins & Public Markets is the nation's largest drive-in theater chain and the public markets support a diverse array of vendors, selling produce and unique items at bargain prices. West Wind has been owned at operated by Syufy Enterprises for nearly 50 years.

For more information about our company, please visit our website.

 

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Great Tan, San Francisco's premiere, award-winning professional indoor tanning salon chain, is now interviewing for part time positions as a tanning consultant. This is a fun, challenging, and rewarding position.

Individuals who are dependable, friendly, detail oriented, client-focused, and with strong character and a good sense of personal responsibility are encouraged to apply. Personal presence, appearance, desire to provide exceptional service, and good attitude are key to success in this position. Previous experience in retail, personal service, tanning/wellness industries is a plus. Be comfortable working independently within salon guidelines as outlined by a supervisor.

The tanning consultant duties include greeting clients, advising on proper use of equipment, sales of products and services, cashiering and cash responsibility (including basic math skills), cleaning rooms and equipment between use, laundry, light janitorial, stocking and inventory responsibility, and professional telephone skills.

Our salons are located at 2286 Union Street, 94123, between Fillmore and Steiner, and at 329 Noe Street, 94114, between Market and 17th. Both salons have multiple levels of modern Ultraviolet tanning equipment as well as Norvell automated UV-Free tanning. We train all new hires, both in salon procedures as well as with a nationally certified basic tanning education course. Our salons are consistently nationally recognized, having been named in the 'Top 250 USA Tanning Salons' 7 times.

Physical requirements of this position include overhead and forward reaching, bending and kneeling, lifting to 50 pounds, good general mobility, and other basic motor skills.

Our shifts are Monday-Friday: 7:40am-2:30pm, and 2:10pm-9pm. Saturday, Sunday: 7:40am-1pm, 12:40pm-6pm.

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We are seeking new staff members as we head into our BUSIEST time of year!

We are an extremely fast paced work place..

We are seeking HARD WORKING people to join our team.

Must be great with customers!

Must have good hygiene! (You work with food)

Must have a kitchen presence! (Work with a sense of urgency)

We prepare over 1000 Meals daily and need an amazing staff to make this happen.

We work together as a team to finish the job daily

including- Chopping, Prepping food, Building meals, cleaning, dishes, cleaning walk-ins, mopping, etc..

We are seeking full time employees (5 days a week) 8 hour days

We pay weekly

We offer bonuses weekly

We offer a complimentary lunch daily

Must have at least 1 solid year working in a kitchen environment!

Pay starts at 11$ per hour or DOE

Please send resume or come in and apply

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Position Summary: Petaluma, California based musical instrument company is looking to hire a qualified applicant to be a part of a growing company. The best candidate will have prior stringed instrument experience, eager to learn an extensive line of great products.   

Primary Responsibilities: · Oversee growing Customer Service team · Utilize ZenDesk to resolve tickets as well as view and report on the metrics for the team · Maintain department procedures and roll out new ones · Work with all other departments to ensure the best customer experience  · Assist dealers and consumers with a range of needs from basic to technical via phone and email · Issue credits and approve team member credits · Issue RMAs and replacement orders · Occasional hands on instrument training and work   

Required Qualifications: · Prior experience supervising a customer service team · Experience with stringed instruments · Excellent verbal and written communication skills · Motivated self-starter · Ability to multi-task and work under pressure · Ability to work effectively within a team · Strong attention to detail · Highly organized  · Great time management skills · Proficient in Microsoft Excel and Google Sheets · NetSuite and ZenDesk experience a plus  

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 Our Customer Success representative are ambassadors of our exceptional customer experience. They make sure we are providing appropriate service while working with our customers on a strategic level to explore and provide more service, more value. The Customer success representative is the main contact for all things we deliver to our customers, this position is a cornerstone to our customer experience.You’ll be responsible for:


  • Understanding each clients’ end-to-end delivery processes

  • Create long-lasting satisfaction for professionals at all points of their customer life-cycle by responding to phone calls and emails to retain their business and grow revenue

  • Perform initial on-boarding and delivery of products and services with customers, ensuring strong adoption and ongoing engagement throughout the customer's lifetime

  • Identify opportunities to offer additional services that will help the customer meet their success criteria, and present those recommendations to the team

  • Analyze and monitor adoption and product utilization/consumption, and identify at-risk clients based on trending metrics.

  • Actively engaging with customers to re-actively and proactively meet their needs

  • Maintaining and improving our client’s reputations through excellent delivery

  • Directly supporting customers via email, chat and over the phone

  • Engage other company specialists as necessary to resolve challenges and understand delivery status

  • Managing customer support issues in a managed environment

  • Listening to, organizing, and reporting on user feedback

  • Provide timely and relevant metrics on customer support and activity

  • Analyze and then improve key performance indicators by adjusting processes and support assets

  • Escalating issues to senior leadership and owning the customer experience until resolved

  • Continuously proposing improvements to the current delivery process, and as appropriate, document and train the organization in these improvements

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  • Would you like to be a part a rapidly growing mobility company that has the highest customer satisfaction scores in the industry? 

  • What about a strong desire to work with a company that puts its team members and customers first? 

About Silvercar:

Silvercar is a next-generation mobility company that offers travelers seamless access to premium transportation at the airport and in select downtown locations. The Silvercar fleet consists of Audi A4 sedans, Q5 SUVs and A5 Cabriolets, so customers can always expect exceptional driving experience, technology and award-winning safety of an Audi. With a sleek mobile app, Silvercar offers a hassle-free, and a shared mobility experience. No lines or counters. No paperwork. No hassles.  

Since being acquired by Audi in July 2017, the company is growing quickly and looking for a self-motivated individual to join the team!  

What you will do: 

• Wash, detail and prepare vehicles, including exterior washing, detailing interior and exterior, refueling and customer preference resets. 

• Shuttle vehicles between fuel station, car wash and vehicle prep/customer pick up area, as well as same city locations and dealership for general maintenance such as oil changes, tire rotations, etc. 

• Prepare new and/or transferred vehicles for service upon delivery. 

• Prepare vehicles for service before transport to alternate locations. 

• Perform facility housekeeping when necessary to ensure a safe environment for customers. 

• Perform dispatch and customer pick-up/drop-off communications as necessary for facilitating timely and courteous customer transitions.   

What you bring to Silvercar:  

• Exhibit superior driving skills, mindful of the customer’s comfort level 

• Know how to navigate the local area 

• Technology savvy (iPhone, iPad, Android) 

• Be comfortable using technology to communicate with customers 

• Experience interacting with customers in a service environment. 

• Prior valet and/or shuttle driver experience is a plus.   

Job Requirements and Working Conditions:   

• Exposure to both indoor and outdoor elements on a daily basis – commuting to and from airport, entering and exiting buildings, and transportation mode during all seasons 

• Driving a vehicle, potentially in heavy traffic conditions, day and/or night hours, frequently, including the ability to see with normal or corrected vision 

• Telephone and computer work 

• Standing, sitting, lifting, bending, reaching, typing, writing – regularly 

• Willing and able to work near airport 

What Silvercar offers you:    

• Competitive hourly pay  

• Generous benefits package for full time employment (Paid Time Off, medical, dental, vision, 401K, life insurance and more) • Internal growth opportunities  

Fine Print (But Important!): 

• Must be at least 19 years old 

• Full time position (30-40 hours/week) 

• Ability to work days/nights and weekdays/weekends  

• Must have a valid driver’s license and clean driving record 

 

"Silvercar treats their employees the same way they treat their customers.  With the utmost respect, selfless service, and integrity. They are an amazing company to work for and I personally couldn't be happier!" -Concierge of Silvercar  

 Silvercar is committed to being an inclusive workplace where diversity is celebrated. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, or disability.  

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Didi Salon, located in busy downtown Burlingame, is looking for a friendly and self motivated individual that can provide excellent customer service to our loyal and loving clients.

We are looking for a part-time receptionist. Candidates must have customer service experience, computer skills, and the ability to multi-task with a positive and energetic attitude.

So if you are an individual who likes to keep busy and has an interest in the world of beauty, please send your resume along with a brief introduction to  or drop it off at the salon: 1221 Donnelly Ave Burlingame, Ca 94010. 

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We are currently looking to expand our staffing within our snack and beverage department. We have many customers in the San Francisco area that need their breakrooms restocked daily with snacks, beverages, fruit and all break room necessities. This is the fastest growing segment of our business!

We are looking for people who can work early hours (start time between 2:00 and 5:00 a.m.) Monday through Friday. Your days will begin in San Leandro where you will load a Company truck with the items needed for restocking at customer locations in San Francisco. You will be part of a two- person team and will be assigned to a dedicated route of customers. You will be servicing the same accounts weekly. The products need to be rotated and refrigerators cleaned and all items restocked neatly, bins refilled etc.

We will train the right candidates!

Skills/Competencies:

Mush have a clean driving record/DMV printout will be required.

Need to be able to work closely with another individual.

Customer Service Skills - Courteous - Strong communications skills.

Must be able to problem solve - and manage your time.

Able to lift 40+ pounds

 

Benefits:

Paid Vacations, Holiday, and Sick Leave

Safe Driving Bonus paid out Quarterly

Profit Sharing and a 401K Program

Annual Holiday Bonus Opportunity

Uniforms provided

Medical and Dental Plans

For more information about our Company, visit our website 

Associated Services

600 McCormick Street

San Leandro, CA 94577

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Customer Service Representative  Kala Brand Music Co. is seeking a Customer Service Representative to join our team. This position will handle incoming customer service inquiries and work closely with our sales team. The best candidate will have prior stringed instrument experience, eager to learn about an extensive line of great products.   Check us out at www.kalabrand.com.  

-Consistently making and taking a high volume of phone calls and emails -Assisting dealers and consumers with basic questions -Handling a range of customer needs from the most basic to the most technical -Issuing RMAs, Credits, Replacement Orders -Working with sales, inventory, warehouse, and accounting teams -Occasional hands on instrument training and work -Additional projects as needed relating to products and customer service 

-Prior customer service experience -Experience with stringed instruments -Excellent verbal and written communication skills -Motivated self-starter -Ability to multi-task and work under pressure -Ability to work effectively within a team -Strong attention to detail -Highly organized -Great time management skills -Proficient in Microsoft Excel and Google Sheets -NetSuite software experience a plus   

Please email cover letter, resume, and references.  Background check requested upon consideration for employment.  

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Do you want to work for one of SF's most iconic Bike Tour & Rental company?

 

We have been in business for over 25 years, and want YOU to join our bicycle family!

 

Bay City Bike Rentals and Tours, a local San Francisco company and trailblazer in the Bicycle Rental and Tour industry, is looking for passionate, lively people to join our crew. 

The best applicants are energetic, extroverted people who can provide top customer care in our fast-paced environment. We are looking for both full time and part time and to start immediately.

Our staff is able to quickly change gears: multi-tasking- thinking and doing at once. Our team members circulate around our locations throughout the day, so moving around by bicycle and being flexible and on your toes are the keys to success. 

 

Full benefits and great perks!

 

This is a great job for people who like to stay active in a fun and exciting city environment. The following positions are open:

 

Customer Service: Our Customer Service team is the key to our success! We seek people who are outgoing, enjoy turning visitors on to the joys of biking San Francisco, and are excited to share everything our beautiful city has to offer!

Tour Guides: Seeking physically fit, friendly, and able tour guides who are exceptionally confident and comfortable leading people and speaking to groups. We have daily morning/ afternoon tours as well as private group tours, tour times are 2-5 hours, and quantities vary per week.

Location Leaders: We are always looking for natural leaders. Our locations are busy and we like to have one person who is accountable for its smooth running. Former job experience supervising staff in a dynamic busy setting is the ideal applicant.

Please reply with a brief note describing how your past jobs and your sparkling disposition will make you a perfect fit for our fast paced and customer driven business. Thanks for your interest!

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*Please see instructions below on how to apply*

JOB DESCRIPTION:

Customer Service Ambassador needed for a small growing company. Looking for someone with experience in the customer support field and in the skin care world who has an interest in natural skin care, organics, the health care industry, herbs & remedies, etc. Esthetician Experience is a plus but not required, an interest in learning about skin care is preferred (Guy or gal, both are equally welcome!)

If you apply, you must be a hard worker, have high energy, be caring, supportive and willing to be an ambassador for our company. We are looking for someone who has an interest in or even interested in learning the issues around the topics of skin care- toxic ingredients, natural herbs, lack of regulations, why choose natural and organic, etc...

Additionally, we're looking for someone who wants to make a difference and is passionate about being helpful in this support role. You're the first point of contact for our customers so we want to make sure you can treat them like family.

Job Description:


  • Responsible for office support


  • Pack and Ship parcels as needed


  • Respond to customer questions, emails, voice messages efficiently.


  • Must be extremely computer literate.


  • Writing and storing responses to common issues.


  • Monitoring common customer issues and working to create solutions to solve them.


  • Communicate with vendors to issue refunds and shipping call tags.


  • Must be willing to create and follow systems. 


  • Must have availability on the weekends

This is not an entry-level position and instead is a long-term role in growing the customer service program. This is a full time, in-house position and we are looking for someone who can work weekends. Our office is in Berkeley, CA

REQUIREMENTS:


  • Must be able to use Google Documents, spreadsheets, and WordPress.

  • Typing speed must be faster than 35 words per minute.

Instructions on how to apply:


  1. Please take a free typing test at one of these places:

    http://www.typingtest.com/http://www.learn2type.com/typingtest/typingtest.cfm


(Must type faster than 35 words per minute)


  1. If you pass, please make sure you share your WPM with your resume and the additional item in #3.

  2. Then, record a video of yourself telling us why you think you're a good fit for this job. Please also include your past experience or interest in skin care or the health industry.

  3. Upload the video to a video website like YouTube.com and copy the direct link.

  4. Send us the link with your resume to apply@annmariegianni.com.

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Purple Heart Patient Center is Oakland's longest running licensed cannabis retailer serving guests since September 18, 2006. We provide friendly, compassionate and professional customer service to our guests on an individual basis. PHPC provides quality-controlled and affordable cannabis to medical cannabis patients and adult use guests, to ensure that all guests receive the best cannabis for each individual's condition. We offer a diverse, unique, and personable work environment with knowledgeable, eclectic, and a family-oriented staff. PHPC is a model cannabis retailer committed to human compassion and legal integrity. This is an entry-level position with potential for growth in the cannabis industry.

What We Offer:


  • Full Time Reliable Employment


  • Gold-Tier Health and Dental benefits 50% paid by Employer


  • Paid Time Off


  • Great employee discount


  • Opportunities for advancement


Minimum Requirements:


  • Current, Former, or Future 215 Patient.


  • Able to pass a criminal background check


  • High School Diploma or equivalent


  • Retail sales experience


  • A passion for cannabis, but retail cannabis experience is not necessary


  • Ability to work full time, starting with evenings and weekends


  • 21 or older

Preferred Qualifications:


  • California Resident living within 40 minutes of Oakland.


  • 2 years recent retail sales experience in a fast paced environment


  • Basic knowledge of medical cannabis


  • Computer literate, experience with Mac products and Excel preferred 

Required Skills:


  • Strong time management and organizational skills


  • Excellent communication skills


  • Work well with others


  • Stress tolerance and adaptability


  • Initiative and a high energy level

Job Responsibilities:


  1. Arrive on time to your shift each day

  2. Provide excellent customer service while helping guests choose their products.

  3. Ring up transactions

  4. Accurately complete daily inventory, including counting and basic math skills.

  5. Weigh, bag, and label products for sale quickly while meeting quality control standards.

  6. Keep the dispensary clean throughout the day and before the end of each shift.

  7. Additional tasks and responsibilities as assigned by management.

How to Apply

Please apply only if you are already living in the Bay Area, CA. If you are planning to move here to enter the cannabis industry or you have recently moved here, you are more than welcome to apply after you have moved and established yourself as a California resident.

If you meet our requirements please email a cover letter and your resume to jobs@purpleheartpc.org or submit them in person at 415 4th Street, Oakland, CA.

**Applications without a cover letter will not be processed. Please include why you want to work in the cannabis industry in your cover letter. **

**Please, DO NOT call about this position! However, you are welcome to come by to submit your cover letter and resume in person. **

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    We are food service distributor located in South Holland, IL, with more than 25 years of experience.  Our growing company is looking for an charismatic and energetic customer service rep to work with our sales department.  Our sales team currently cover territories in Iowa, Indiana, Southern Illinois, Wisconsin, Michigan and Ohio. This customer service representative will: 

· Call customers for weekly orders and enter orders into software 

· Work closely with sales representatives on customer pricing, product lists, prospecting, and promoting 

· Handle customer inquiries and follow through 

· Answer sales calls

· Basic clerical work: filing, faxing, emailing, etc     

WORK EXPERIENCE REQUIREMENTS:  

· Bilingual – English/Spanish

 · GED or High School diploma 

· Attention to detail and accuracy 

· Excellent organization, communication and negotiation skills 

· Exceptional customer service 

· Computer Knowledge: Microsoft Office 365  

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JOB FAIR - We are having a job fair to staff our stations in Diamond Bar, City of Industry and surrounding areas. We are looking for Assistant Store Managers and Customer Service Associates for all shifts. If you are interested, please come see us on Friday, January 11, between 9AM-2PM at our Shell Gas station located at 1130 S. Peck Road, El Monte and bring a resume with you. If you have any questions, please contact Jot at 951-300-8264.

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About Us: 

Flour Craft Bakery is a family owned, artisan gluten free bakery & cafe, featuring thoughtfully made pastries, breads, and plant-based meals. We have two retail locations in Marin County. We love to feed people and are passionate about providing healthy, nourishing food for our community. 

About You:

-You are responsible, reliable & outgoing.

-You're passionate about food, coffee, and great service.-You are a people person.

-You have experience in the retail and/or hospitality industry and have a strong work ethic.

-Ideally, you have previous barista experience. However, we will provide additional training, regardless of experience.

-You're a team player, and step in to lend a hand wherever and whenever necessary.

-You have a valid CA Food Handlers Card (or will be asked to obtain one within 30 days of hiring).

-You have a flexible schedule and are available on both weekdays and weekends.

-You have reliable transportation as you may be asked to work at both of our Marin locations.

What We Offer:

A positive working environment as part of a close-knit team, surrounded by delicious artisan pastries & coffee.

Competitive wage plus tips.

Generous employee discount & meal program.

Health Care, Paid Vacation, Paid PTO for full time employees.

Many opportunities to grow with the company.

Part time position is available, approx 16-20 hours per week.

Location:

129 Miller Ave in the historic Mill Valley Lumber Yard.

702 San Anselmo Ave in downtown San Anselmo.

Both locations are nearby a bus stop and have ample bicycle parking. 

Employee car permits are also available.

**Please do not forget to include your resume and availability. We are an equal opportunity employer.

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We are currently hiring for a Customer Service Specialist to help support a growing Components organization in San Carlos. You will be responsible for resolving customer queries, assisting the sales team with general clerical and administrative tasks. To be successful in this role, you should be an excellent communicator who's able to earn our clients' trust. You should also be familiar with help desk software and CRM systems.

Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures

Responsibilities:
Resolve customer issues with effective problem-solving skills to retain customers
Answer and initiate phone calls to customers and prospective customers
Maintain excellent knowledge of our products and services
Manage a high volume of inbound and outbound calls, chats, and emails.
Update our internal databases with information about technical issues and useful discussions with customers
Ensure that all customer contact and support are of the highest service level

Working hours: 8:00 AM - 5:00 PM

Skills:
-Sales or customer service experience
--Excellent verbal and written communication skills
--Motivated self-starter
--Ability to multi-task and work under pressure
--Ability to work effectively within a team
--Strong attention to detail
--Highly organized
--Great time management skills

Education:
No Degree Required

Experience:
Entry Level

Qualifications:
Experience as a Customer Support Specialist or similar Administrative role
Familiarity with our industry is a plus
Experience using help desk software and remote support tools
Understanding of how CRM systems work
Excellent communication and problem-solving skills
Multi-tasking abilities


If you are looking for a new exciting opportunity to join a fast growing components company that offers a great work/life balance and promotes from within, we look forward to speaking with you!

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. San Francisco Fair Chance Ordinance: Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.


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Job Description


Lighting Supply Company is seeking an enthusiastic Customer Service Representative to join our call center and retail counter, providing an incredible experience for customers seeking replacement lighting. Our customers include electrical contractors, property/maintenance managers, and other commercial businesses.


 


The company provides extensive training on products, systems, and processes to newly hired reps, in order to deliver expertise and incredible service to our customers. Our core business hours are 7am-6pm.


 


Key Responsibilities:


 



  • Promptly and professionally answer all customer service calls, emails, or online chats.

  • Willingness to assist at our customer facing retail counter for sales and support.

  • Generate profitable sales for new and existing customers.

  • Work with customers and internal teams to resolve issues regarding order fulfillment, returns, replacement order, and inventory discrepancies.


 


Key Attributes


 



  • Enthusiastic, dependable, strong work ethic.

  • Ability to multitask within multiple systems, online chat, email, internet browsing, etc.

  • Effective listening, clear communications and problem solving skills.

  • Willingness to embrace and implement the best customer service practices and take the initiative to go the extra step for the customer.


 


Key Requirements


 



  • Customer Service experience required.

  • Sales experience a plus.

  • Electrical and/or lighting experience a plus.

  • Proficiency with computers, including Microsoft Outlook, Internet, and phone systems.

  • Strong, accurate typing skills required.

  • Ability to learn and recall technical information easily.

  • Ability to work an 8 hour shift seated at a desk, primarily communicating over the phone.

  • Ability to work a standing shift at the counter, handling products as needed.


 


If you are computer savvy, optimistic person with a strong work ethic and great phone voice, are very dependable, have an ability to hone in on problems and resolve them quickly and can learn and retain new information and remain calm under pressure, then we’d love to hear from you. Please provide a cover letter and resume, only applications with resumes will be considered.


 



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Job Description



  • Support team as needed by performing all customer-facing services such as answering customer questions, resolving complex customer service issues, entering orders, providing product solutions, and providing gift registry and delivery support through phone, email, chat, and social media channels.

  • Create and maintain a working environment that inspires and encourages the growth and engagement of associates.

  • Support Supervisor by providing associates with timely and consistent feedback on service quality and performance goals using daily job observations, one-on-one coaching sessions, call/email/chat monitoring and system reporting.

  • Receive and resolve first level of manager level customer escalation situations, assisting when Customer Service is no longer able or when a customer asks for a Manager or Supervisor.

  • Partner with the workforce team to manage intra-day staffing and scheduling.

  • Support supervisor to deliver associate feedback, associate performance assessments, and internal communication while maintaining confidentiality of associate-related issues or concerns.

  • Promote a strong sense of teamwork by working together to positively and efficiently achieve service level goals for the whole department.

  • Perform other duties as assigned.

  • Develop and maintain effective and collaborative relationships with company personnel and customers.

  • Adhere to all Customer Service Center Guidelines.


Required Skills



  • Ability to coach and develop associates by providing timely feedback

  • Excellent problem-solving skills and can-do attitude

  • Excellent reading and written language skills (English): good math skills.

  • Excellent organizational skills, ability to multi-task and navigate through multiple systems in a fast-paced environment

  • Excellent telephone presence, interpersonal skills, and ability to communicate effectively with a diverse group of people.



  • Excellent data entry, typing and computer skills.

  • Thorough working knowledge of email, internet browsers, and Google platform



  • High School Diploma or GED is required

  • Minimum 3 years of customer service experience. Retail or hospitality industries are preferred

  • Customer Service Center Level 3 or equivalent customer service experience

  • Prior people management experience is highly preferred.


The job description and other aspects of the job listed on this job posting should not be construed to contain every function/responsibility that may be required to be performed by an associate in this job. Associates are required to perform other related functions as assigned.


Company Description

We at Crate and Barrel want to ensure we help our customers, love, how they live, in the moments that matter. Some of our customers want to buy products they’ve never had the chance to experience in person – and that’s where our Contact Center comes in. Being a part of the contact center at any level means you are passionate about the customer and are innovative in the process. You will be an ambassador of service and become a product expert, you’ll help some of our 1.6 million customers connect with the perfect item for their home. As part of the team here, you will be committed to making the ordinary extraordinary for our customers.


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Overview:

Job Title: Customer Service Associate Location: Retail Grocery Location

Position Overview
The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance with company guidelines, policies and procedures. This role will satisfactorily resolve customer concerns or escalate them to appropriate level of management.
Primary Responsibilities & Accountabilities

  • Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.

  • Address customer issues/complaints and resolve to full satisfaction of customer immediately, within company guidelines while maintaining composure and professionalism; appropriately escalate issues to management with a positive attitude.

  • Coordinate daily store cash and accounting functions in accordance with company guidelines, policies and procedures and management instruction.

  • Maintain knowledge of front end operations and stay current on changes in policies and procedures in order to preserve and proactively support department service levels and accountability.

  • Manage ACM lanes according to company standards and policies; ensure each self-checkout lane is properly opened, appropriate reports are printed and cash maintenance requirements are performed.

  • Troubleshoot problems with front end equipment through self-help icon on computer desktop or by contacting the retail service help desk as needed.

  • Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.

  • Exhibit professional telephone etiquette and ensure connection to the appropriate department or associate.

  • Maintain confidentiality of information.

  • Put up discarded or returned merchandise.

  • Perform cashier associate duties, as necessary.

  • Perform pricing duties, as necessary.

  • Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.

  • Notify management of associate theft, customr shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.

  • Perform other job-related duties as assigned.

Qualifications
Minimum

  • Must be 18 years of age.

  • High school diploma or equivalency.

  • Ability to read, write and speak English proficiently.

  • Ability to understand and follow English instructions.

  • Authorization to work in the United States or the ability to obtain the same.

  • Successful completion of pre-employment drug testing and background check.

Preferred

  • Demonstrate strong customer service communication skills, effectively addressing and resolving customer concerns with positive business impact.

  • Possess a proficient working knowledge of office, front end systems and equipment.

  • Possess proficient computer skills.

  • Possess demonstrated skills in the ability to perform and deliver customer service expectations.

  • Demonstrate good organizational skills.

  • High standard of integrity and reliability.

Required Behaviors


  • Lives the Values
    by embracing the essence of the company demonstrating a commitment to the company s goal and values.

  • Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.


  • Business-driven
    showing passion for the business, delivering results consistently.


  • Customer-orientated
    by passionately demonstrating that the customer comes first always by putting the customer s needs above all else.


  • People Passion
    through consistently treating others with respect and dignity.

Knowledge, Skills, Abilities

  • Compliance with all company policies and procedures.

  • Must complete service training within sixty (60) days of position start date.


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Job Description


We are seeking to add a Data Entry Clerk/Customer Service Representative to our team! 


 


Well known aviation service and supply company with offices in Houston, Texas and Kenner, Louisiana, Aviation Laboratories has openings for a data entry clerk/customer service representative at our Kenner Louisiana testing facility.  Established since 1985, the company provides analytical testing services, chemicals, and aircraft parts and supplies to regional airlines, corporate flight departments, and general aviation.  The company is positioned to realize substantial growth, with more than 25 employees and current sales of over $6 million annually.


 


Our Kenner laboratory facility specializing in testing aviation related oils, oil filters and engine debris. The data entry clerk hired for this position will work directly with our Laboratory Manager to provide analytical support to our customers. This position will offer compensation commensurate with experience.


 


Selected candidates will be responsible for the accurate data entry of sample and customer information into our database, file maintenance, record keeping, and be able to professionally communicate with customers regarding their sample information, billing, and test results.  You must also be willing to ship and receive samples, open test kits, dispose of retains, and maintain a clean and safe working environment. Flexibility with task assignments and a willingness to help wherever needed are critical in this position.


 


Although a relatively small company, we offer a professional, results-driven environment coupled with an attractive compensation and benefits package, which includes medical, dental, life insurance and 401K. This position reports directly to the Lab Manager or company Vice President.


 


 


Responsibilities:



  • Previous experience in data entry or other related fields

  • Accurately enter a high volume of aircraft-related data into our database

  • Superior communications skills are essential when working with customers.

  • Must have a demonstrated proficiency in MS Word and Excel.

  • Prepare and sort documents for data entry

  • Must have excellent time management skills.

  • Create and maintain logs for tracking purposes

  • Review and enter data updates in the systems

  • Review discrepancies in data received

  • Advise lab manager of issues related to data

  • Strong organizational skills

  • Deadline and detail-oriented


 


If you are a qualified candidate, please send your resume and earnings history.


 


Company Description

Aviation Laboratories is a well known aviation service and supply company with offices in Houston and New Orleans. Established in 1985, the company provides analytical testing services, chemicals, and aircraft parts and supplies to regional airlines, corporate flight departments, and general aviation.


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Job Description


 


Job Description & Duties



  • Maintains accurate records of account dealings: orders, credits, adjustments and all related maintenance through our customer information system.

  • Assists sales reps and customers with quality and credit issues.

  • Verifies availabilities as necessary and communicates accurate information to sales staff.

  • Build and maintain strong, long-lasting customer relationships

  • Develop a trusted advisor relationship with key customer stakeholders

  • Ensure the timely and successful delivery of our products according to customer needs and objectives

  • Timely and effective communication of issues or changes in order status when necessary

  • Tracks and Communicates IT issues through the proper channels.

  • Visit customers and vendors in the Florida area.

  • Attend nursery industry trade shows inside and outside of the state of Florida.


Requirements:  



  • More than 3 years of customer service experience. 

  • College Degree in related field Preferred

  • Horticulture Educational background, a plus.

  • Valid driver’s license


Key Skills:



  • Team player willing to accept new challenges

  • Experience in delivering client-focused solutions based on customer needs

  • Excellent negotiation skills

  • Detail oriented

  • Multi-tasking  and priority setting

  • Strong follow up skills

  • Excellent in verbal and written communication

  • Must be proficient in Microsoft Office suite.

  • Assertiveness/confidence

  • Bilingual in English/Spanish preferred


Company Description

We are a leading grower and distributor of ornamental starter plants to the North American Horticulture Industry. Founded in 1987 in Miami, Florida, ForemostCo®, Inc. continues to redefine and globalize the international production of starter material. By mastering delivery of consistent quality product, providing exceptional service, and developing large numbers of innovative proprietary varieties, ForemostCo® creates profitable opportunities for both its customers and suppliers.

Since our beginnings, we have grown to be one of the largest importers of live plants to the United States. We have relationships with top breeders, producers, and propagators worldwide and 800+ acres in production on our Central American farms. Our commitment to delivering the freshest, most consistent product is complemented by a world-class, highly automated logistics operation as well as a fully integrated IT system.

At ForemostCo®, you get the best of both worlds: an entrepreneurial mindset with a collaborative culture to help you achieve common goals. We invest in our people because they invest their best in us. At ForemostCo®, you will learn the business from experienced professionals who are top performers in their field. Bring your unique perspective. Bring curiosity. Bring ingenuity, and drive. We’ll give you a platform to be daring on a global scale.


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Job Description


Principal Duties and Responsibilities:-



  • Deliver excellent customer support and assistance to customers

  • Effectively respond to a variety of technical questions relating to our Inspection Equipment, applications, and competitor information

  • Provide accurate and consistent information to customers with regard to our technical/product and sales issues

  • Communicate with internal departments including sales, marketing, manufacturing, inventory, accounting and shipping personnel as needed for the purpose of providing excellent service to our customers.

  • Conduct webinars with customers utilizing detailed knowledge of our products

  • Provide strong attention to detail, team collaboration, attendance, and punctuality.


Requirements:



  • Associate Degree or Degree preferably in a Techincal Field

  • Knowledge of Microscopy or Optics or related products in the laboratory or scientific field preferred

  • Must have demonstrated organization and follow up skills

  • Knowledge of Microsoft Office, Outlook, Word, and Excel required. Knowledge of Netsuite preferred

  • Ability to communicate clearly on the phone and before groups of customers or employees of the organization

  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists


Send resumes to careers@aventools.com



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Job Description


We are seeking a Customer Service Clerk to join our team!  in Jacksonville Fl.   ( near the airport ) You will be responsible for helping customers by providing product and service information and resolving technical issues. Must have a strong background in inventory management

Responsibilities:



  • Handle customer inquiries and complaints

  • Provide information about the products and services

  • Troubleshoot and resolve product issues and concerns

  • Document and update customer records based on interactions

  • Develop and maintain a knowledge base of the evolving products and services


Qualifications:



  • Previous experience in customer service, Logistics, Transportation, Supply Chain Management

  • Ability to build rapport with clients

  • Ability to prioritize and multitask

  • Positive and professional demeanor

  • Excellent written and verbal communication skills


Company Description

MainOcean is a family owned business that operates in multiple cities along the east coast. We serviced multiple customers that import and export product into and out of the United States. A great candidate would be someone that is flexible to adapt to different customers and requirements, demonstrates strong organizational skills, people skills and quickly adapt to change. Hours are flexible depending on customer requirements.


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Job Description


For Electronic Express the most important elements of our business are our customers and our team.


We thrive on helping our customers and each other in a fast-paced, challenging, and fun environment. This is a place for people to work better, together. Our job is to help customers, solve problems, and be a part of an awesome team.


 


 


What you'll be doing:


· Provide excellent customer service to online customers


· Respond to both phone and online inquiries


· Resolve issues by accessing information in multiple systems on the computer and by communicating with company staff


· Process orders, refunds, and exchanges


· Generate return shipping labels and schedule package pickups


 


Candidates who submit a cover letter will immediately go to the top of the list for consideration. Why do you want this particular position? What grabbed your attention? If you're not a perfect match for the qualifications, talk about why you'd do a good job anyway.


What you'll bring to the table:


· Ability to type quickly


· Ability to communicate verbally as well as in writing


· Ability to organize, prioritize, and keep on top of a wide variety of tasks


· Prior knowledge of consumer electronics


EXPERIENCE


· 1 Year Experience in a call center or similar customer service environment preferred


· English fluency in written and verbal communication


· Basic computer skills


· Typing proficiency


· Prior knowledge of electronics helpful


Company Description

Electronic Express is a family owned business in the Tennessee and Alabama region. We specialize in electronics, appliances and furniture.

Customer service is our top priority.


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Customer Service Representative

  • CUS001195





  • Enthusiastic, customer-focused, passionate, and caring, youll be more than the face of our companyyoull be the heart and soul of our customer experience, the essence of what makes us unique, and the reason were better than the rest. We invite you to thrive within our dynamic call center environment. Use your professional demeanor, courteous approach and excellent communication skills to deliver a superior experience for every customer you engage with.



    You will seamlessly handle a high volume of inbound calls regarding our cellular products and services. Truly listen to our customers. Connect with them to understand their needs, provide the best product and service recommendation and resolve any issues they express. This role allows you to learn all about our organization, which can lead to even more promising opportunities to learn and grow.





    Essential duties and key responsibilities:



    • Understands, practices and exemplifies the values and behaviors of the Dynamic Organization
    • Responds to inbound customer calls with the highest standard of professionalism and courtesy, addressing customer issues and assuring that quality standards are met on every call.
    • Researches and resolves a wide variety of customer questions/issues.
    • Troubleshoots first level wireless technical issues.
    • Conducts thorough customer needs analysis and provides value driven recommendations of products and services.
    • Maintains strong knowledge of all company products and services, including handsets, accessories, pricing, plans, promotions and service features.
    • Supports a growing number of wireless/data products, and continuously demonstrates proficiency in product knowledge and call handling skills.
    • Demonstrates openness and flexibility in adapting to the needs of individual callers (i.e. dissatisfied, first time users, etc.)
    • Offers alternative options to satisfy customer concerns.
    • Recognizes and acts upon opportunities to offer enhanced services (i.e. accessories or calling features).
    • Provides customers timely and accurate information.
    • Works with other U.S. Cellular associates, departments and functions in a professional, courteous, and collaborative fashion.
    • Proactively identifies customer needs by reviewing customer accounts and inquires to develop product/service solutions to retain and grow the customers relationship.
    • Assists in other tasks and projects as assigned.



    Minimum experience and educational requirements

    • High school diploma or state equivalency certification required; college degree preferred.
    • Minimum of two years customer service experience required and high volume telephone contact environment with resolution of complaints or inquiries preferred.
    • Wireless or other technology product experience preferred.
    • Experience with Windows-based PCs, including general office software knowledge required.
    • Ability to remain flexible and adaptable in a fast paced environment required.
    • Effective organizational and interpersonal skills required.
    • Excellent verbal and written communication skills required.
    • Must be able to work varying shifts.




    Job




    :




    Customer Service




    Location(s)


    :




    Wisconsin-WAUKESHA_WI




    U.S. Cellular® is an EEO employer and gives consideration to qualified applicants without regard to race/color/age/religion/sex/sexual orientation/gender identity/national origin/disability/veteran status, pregnancy or genetic information.












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    Postmates uses technology to connect local businesses with people around the city. Our fleet receives requests through the app, and delivers anything from anywhere, 24/hrs a day. We are a great opportunity for those who are looking to earn while exploring your city. As an independent contractor, you will create your own schedule with flexible hours. Sign up with us if you are looking for a fun opportunity to supplement your weekly income or for seasonal work or a part time job.

    Why Deliver For Postmates?
    - Earn up to $22/hour
    - Be your own boss and make your own schedule
    - Choose how you ride (walk, bike, scoot, or drive)
    - Supplement your income and earn while explorting your city
    - Cash out immediately with instant deposits

    Requirements
    - 18 years or older
    - Valid license or state I.D.

    Previous delivery driver experience is not necessary although we welcome drivers from other delivery services or ridesharing companies such as Grubhub, Seamless, DoorDash, Eat24, Caviar, Munchery, Saucey, Google Express, AmazonFresh, Instacart, Sprig, Luxe, Zirx, Lyft, UberEats or Uber. Customer service or call center experience is also a plus in this service oriented role.


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    Postmates uses technology to connect local businesses with people around the city. Our fleet receives requests through the app, and delivers anything from anywhere, 24/hrs a day. We are a great opportunity for those who are looking to earn while exploring your city. As an independent contractor, you will create your own schedule with flexible hours. Sign up with us if you are looking for a fun opportunity to supplement your weekly income or for seasonal work or a part time job.

    Why Deliver For Postmates?
    - Earn up to $22/hour
    - Be your own boss and make your own schedule
    - Choose how you ride (walk, bike, scoot, or drive)
    - Supplement your income and earn while explorting your city
    - Cash out immediately with instant deposits

    Requirements
    - 18 years or older
    - Valid license or state I.D.

    Previous delivery driver experience is not necessary although we welcome drivers from other delivery services or ridesharing companies such as Grubhub, Seamless, DoorDash, Eat24, Caviar, Munchery, Saucey, Google Express, AmazonFresh, Instacart, Sprig, Luxe, Zirx, Lyft, UberEats or Uber. Customer service or call center experience is also a plus in this service oriented role.


    See full job description
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