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Job Overview:


  • This person will support the sales staff/agent(s) by providing accurate quote proposals and outstanding customer service to prospects and clients.

Duties and Responsibilities:


  • Customer Service to include answering phones and helping clients solve issues, process endorsements, and provide professional advice.

  • Maintain thorough understanding of the insurance markets and the company’s policies. Be willing to call to get answers or solve problems on behalf of the clients.

  • Provide accurate quotes and proposals to the sales staff.

  • Review and process documentation as needed, including new business apps, changes to current policies, quoting for prospective business and then filing appropriately, keeping information confidential.

  • Process daily downloads from insurance companies by attaching to files and making sure the info is accurate.

  • Follow up on all changes or company and/or customer requests and thoroughly document for future reference.

  • Cover for fellow employees during personal leave situations. (flexibility with hours worked)

Qualifications:


  • Receive and maintain license in property/casualty insurance.

  • Customer service skills that keep the clients happy and content and confident that we are working in their best interest.

  • Positive and outgoing, not easily frazzled – sense of humor

  • Ability to adapt to changes in software or office policies when needed.


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Position Title: Customer Service Specialist 

Job Summary: Existing business service and client retention focused on maintaining a profitable book of business and creating a memorable customer experience. 

The Insurance Loft is seeking communicative candidates who are proactive and passionate about the insurance industry and the clients they serve. Customer Service Specialist will work closing with existing and prospective clients to create a one of kind customer experience. Always striving to find the products, advice, or service that best fits the individual need of the client. Customer Service Specialists will aid internal departments by providing firsthand analytics and assessments that will support the daily functions of the sales team, management, and marketing department. The most successful Customer Service Specialists have exceptional communication, computer, and critical thinking skills. With a willingness to face challenges head on by staying organized, being adaptable, and staying focused on the task at hand. 

Customer Service Specialist Responsibilities: 


  • Project a positive company image while creating an approachable and genuine environment for existing and prospective clients. 

  • Assist team member in processing a number of policy service tasks related to personal lines insurance. 

  • Seek out cross-sell opportunities by creating a free-flowing dialogue with clients. - Complete assigned tasks in a timely, efficient, and quality manner. 

  • Educate clients by clearly communicating the importance, purpose, and strategies related to insurance. 

  • Process quotes, changes, and payments across multiple insurance carriers and states. 

  • Manage multiple communication sources (inboxes, CRM, and phones) 

Customer Service Specialist Requirements 


  • An active P&C license in good standing with the resident state insurance commission. 

  • At least 3 years of independent insurance experience. 

  • Effective communication skills using multiple mediums and platforms. 

  • Understanding of insurance management systems and carrier platforms.


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The position is for a client service representative. Full benefits, salary range is $30,000 - $40,000 with additional bonuses. Total annual comp range from $40,000-$50,000.

Here’s a summary of the position:


  • Handle client inquiries about existing insurance policies

  • Cross sell and upsell existing clients with other products

  • Discuss insurance coverage and add other coverages when appropriate

  • Conduct policy reviews with clients

  • Answer claim questions and monitor claims activity to ensure a positive customer experience, as well as agency profitability

  • Make changes on client policies as requested

  • Answer phones

  • Take payments

  • Cross sell life and retirement products and refer to our financial specialist

  • Identify gaps in coverages and offer/explain to clients to add to their policies

  • Keep records of customer interactions and transactions completed by recording the details of inquiries, complaints, comments and actions taken

  • Handle and diffuse difficult and/or complex customer interactions in a professional manner

What we are looking for:


  • Able to meet individual performance metrics and goals

  • Able to successfully juggle multiple priorities at any given time

  • Maintain accurate and descriptive accounts of all customer interactions

  • Possess outstanding written and verbal communication skills (we do a lot of emails)

  • Be able to work with a team and accept feedback/coaching

  • Property and Casualty Insurance license – must obtain upon job offer

THIS IS NOT A REMOTE POSITION. THIS IS A FULL TIME POSITION


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Licensed Customer Service Professional with Rocky Mountain Risk Advisors

You work as a influential member of a small family team, dedicated to customer service, providing the highest level of insurance advice on a per client basis. You will be part of an emerging business, so whether you are an experienced industry professional or looking for a new opportunity - Let us see what we can do together, for our community.

Our vision is to set the standard of excellence among insurance agents by being

innovative, trustworthy, and exceeding customer expectations. We will attract and

retain the very best employees and business partners to help us achieve this goal.

We are looking for individuals that value diversity, hard work, attention to detail, higher standards, greater accountability and an agency culture of having more fun.

We are looking to fill full time positions in our centrally located office in the Baker District or Holly Hills.

Responsibilities and Duties:

This is a sales and customer service position. This job requires the ability to exercise sound judgement, independent work ethic, and multi-tasking a variety of products. Attention to details and follow through are tenants of service we pride ourselves on. As a team member at this location we will be selling and servicing insurance and financial services through inbound and outbound calls, walk in customers, and prospecting at multiple local events to be scheduled annually. This position is performing sales to the consumer public. If you enjoy serving others, while working with a competitive and supportive team, this opportunity is for you!

Our trusted insurance advisors are eligible for the following benefits:

· Base + Commission - Commission Compensation Levels Based on Production Bonus Opportunities / Awards Trip Potential

· Insurance Licensing Reimbursement after 180 days

· Vacation Days

· Constant Training and Development

· Pathway to Success Work Environment

· Foster Growth, Find Freedom

Candidates Job Requirements - Current or Pre-Employment:

REQUIRED : Colorado Life and Health Insurance License (will reimburse after 90 days of employment)

· High School Education or Equivalent - Post Secondary Education a Plus

· Sales

· Customer Service

· Management

· Insurance Experience a Plus

· Must be organized, able to multi-task, and efficient at completing customer requests. --- Must be self motivated, reliable and have a personable and positive attitude toward others

· Technology and Social Media Skills a plus typing, Excel, Word and Outlook Proficient and Presentation Skills.

Additional Benefits:

Medical, Dental and Vision - Insurance Assistance

401k


See full job description

Licensed Customer Service Professional with Rocky Mountain Risk Advisors

You work as a influential member of a small family team, dedicated to customer service, providing the highest level of insurance advice on a per client basis. You will be part of an emerging business, so whether you are an experienced industry professional or looking for a new opportunity - Let us see what we can do together, for our community.

Our vision is to set the standard of excellence among insurance agents by being

innovative, trustworthy, and exceeding customer expectations. We will attract and

retain the very best employees and business partners to help us achieve this goal.

We are looking for individuals that value diversity, hard work, attention to detail, higher standards, greater accountability and an agency culture of having more fun.

We are looking to fill full time positions in our centrally located office in the Baker District or Holly Hills.

Responsibilities and Duties:

This is a sales and customer service position. This job requires the ability to exercise sound judgement, independent work ethic, and multi-tasking a variety of products. Attention to details and follow through are tenants of service we pride ourselves on. As a team member at this location we will be selling and servicing insurance and financial services through inbound and outbound calls, walk in customers, and prospecting at multiple local events to be scheduled annually. This position is performing sales to the consumer public. If you enjoy serving others, while working with a competitive and supportive team, this opportunity is for you!

Our trusted insurance advisors are eligible for the following benefits:

· Base + Commission - Commission Compensation Levels Based on Production Bonus Opportunities / Awards Trip Potential

· Insurance Licensing Reimbursement after 180 days

· Vacation Days

· Constant Training and Development

· Pathway to Success Work Environment

· Foster Growth, Find Freedom

Candidates Job Requirements - Current or Pre-Employment:

REQUIRED : Colorado Life and Health Insurance License (will reimburse after 90 days of employment)

· High School Education or Equivalent - Post Secondary Education a Plus

· Sales

· Customer Service

· Management

· Insurance Experience a Plus

· Must be organized, able to multi-task, and efficient at completing customer requests. --- Must be self motivated, reliable and have a personable and positive attitude toward others

· Technology and Social Media Skills a plus typing, Excel, Word and Outlook Proficient and Presentation Skills.

Additional Benefits:

Medical, Dental and Vision - Insurance Assistance

401k


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• Assist Cable & Internet  customers with billing or video technical repair inquiries 

• Review, analyze and respond to customers’ billing inquiries 

• Resolve customers’ open issues or questions 

• Troubleshoot technical issues 

• Determine business offerings that the customer does not currently have and make the appropriate sales offer to upgrade and add on to their service 

• Strive to resolve technical issues on the first call 

• Knowledge of Clients processes and policies 

• Build trust and rapport with the Clients customer through clear, respectful interaction 

• Understand “client call flow”

• Always strive to ensure First Call Resolution (FCR) and complete Customer Satisfaction (VOC). 

• Correctly code the sale accurately and completely for the installer 


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Customer service, sandwich maker, food prep, cashier, barista, cater delivery (must have clean driving record), stock and cleanup for next day.


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Rafael Florist, located in San Rafael, Marin County currently seeking, creative, energetic, and reliable individuals for part-time or full-time customer service, Floral experience is not necessary. Must have good communication skills, basic knowledge of computers, and the internet. Knowledge of photo editing and social media posts is a plus.  

 


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  • Maintaining a positive, empathetic and professional attitude toward customers at all times.

  • Responding promptly to customer inquiries.

  • Communicating with customers through various channels.

  • Acknowledging and resolving customer complaints.

  • Knowing our products inside and out so that you can answer questions.

  • Processing orders, forms, applications, and requests.

  • Keeping records of customer interactions, transactions, comments and complaints.

  • Communicating and coordinating with colleagues as necessary.

  • Providing feedback on the efficiency of the customer service process.

  • Managing a team of junior customer service representatives.

  • Ensure customer satisfaction and provide professional customer support.

Customer Service Representative Requirements:


  • High school diploma, general education degree or equivalent.

  • Ability to stay calm when customers are stressed or upset.

  • Comfortable using computers.

  • Experience working with customer support.


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 The story of Macro Construction Equipment began as a simple trading company engaged in the distribution of various used equipment.  As the business flourished, the entity expanded and later diversified to what is now regarded as one of the fastest rising construction equipment companies. With over 20 years of experience in the industry, Macro has created a niche in marketing the world’s best brands for cranes, trucks, mixers, trailers, pavers, batching plants, compaction equipment, excavators, backhoe loaders, wheel loaders, generators, etc. 

 

 Responsibilities:


  • Accurately process and confirm daily orders

  • Follow up customer calls, questions, tracking information, and missing documentation to complete order

  • Process daily shipments by prioritizing oldest orders first

  • Ensure superior customer satisfaction by providing a positive customer service interaction

  • Upsell and make suggestions for similar product options based on product knowledge

  • Use unique and creative side to turn a negative order or shipping issue into a positive experience for the customer

  • Maintain knowledge of various freight carriers, shipping terminology and logistical requirements

  • Strive to achieve internal accuracy

  • Accurately process return authorizations, open damage assessment cases

  • Ad hoc projects as assigned by management

Requirements:


  • Customer focused; friendly professional

  • Effective communicator both written and verbally

  • Critical thinking; reading comprehension; active listening

  • Logical problem solver with ability to present solutions or suggestions

  • Detail oriented; familiar with sipping and freight

  • Time efficient; team player; ability to prioritize

  • Computer Skills: Outlook, experience with ERP and CRM platforms


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 With a customer service orientation, accurately perform assigned portions of telephone answering, appointment scheduling, and verification of benefits.

IMPORTANT - PREFERENCE GIVEN TO RESUMES SUBMITTED WITH A COVER LETTER

QUALIFICATIONS AND EXPERIENCE:


  • Up to two years experience in a medical office with medical insurance experience

  • Comfortable using email and interacting with Internet applications

  • Knowledge of practice management and word processing software

  • Ability to perform multiple and diverse tasks simultaneously

  • Proven experience handling irate patients/customers and dealing with conflict

  • Familiarity with scheduling and rearranging appointments

  • Working knowledge of managed care

  • Pleasant speaking voice and demeanor

  • Neat, professional appearance

  • Strong written and verbal communication skills

  • Bilingual (Spanish) preferred

  • Accurate and fast data entry skills

Responsibilities include, but are not limited to, the following:

Telephone Answering and Appointment Scheduling

Appropriate duties for the call center include:


  • Answer all incoming calls for the practice

  • Schedule all new patients (faxed referrals and telephone referrals)

  • Schedule any appointment requests from patients made over the phone

  • Collect past due balances during appointment calls

  • Perform real time eligibility during appointment calls

  • Perform batch eligibility two days prior to the day’s visits

  • Ensure all referrals are received prior to the patient’s appointment

  • Answer any non-clinical questions patients may have

Other Shared and Common Duties


  • Ensures all faxes are cleared off the machine and distributed throughout the day

  • Sorts incoming reports and directs to appropriate person

  • Facilitates any physician or manager requests throughout the day

  • Maintains patient confidentiality; complies with HIPAA and compliance guidelines established by the practice

  • Maintains detailed knowledge of practice management and other computer software as it relates to job functions

  • Attends all regular staff meetings

  • Performs all other tasks and projects assigned by the Manager

 Benefits:


  • 401(k)

  • Dental insurance

  • Disability insurance

  • Flexible spending account

  • Health insurance

  • Life insurance

  • Paid time off

  • Retirement plan

  • Vision insurance


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Job Description


Position Description


·Business casual attire-Denim is ok, no holes or ripped jeans, shorts, or inappropriate clothing No facial piercings Refrigerators provided to bring in lunch but please label clearly to keep from confusing meals See additional information below.....


PRIMARY DUTIES


· This job may include the following job duties and is not an all-inclusive list of all job duties that may be required. Employees will be required to perform other related duties as assigned. The CALL CENTER REPRESENTATIVE, receives calls which require skilled communication and accurate information based on the polices, guidelines, and directives of each Agency represented. Responsible for communicating information to the Lead or Supervisor.


· Acts as a “communication facilitator” between the public, call center management and the Agency.


· Duties include providing basic information and assist callers with voter information for the Election’s Office


 


Skills Required


· Ability to use a keyboard and mouse in conjunction with the telephone. Ability to listen carefully and speak clearly while maintaining a pleasant professional demeanor. Acts as a “communication facilitator” between the public, call center management and the Agency.


· Windows experience Phone/call center experience Professional phone demeanor Reliability and punctuality is a MUST! The parking structure that is shared with this office can fill up quickly in the 8am hour so please advise your candidates to arrive at the location by 7:45 a.m. so that they have time to be in the call center by 8:00 a.m.


· The location can be difficult to find so I will provide a map for you to send the candidates and advise them to arrive early on the first day in order to locate Ability to use a keyboard and mouse in conjunction with the telephone.


·Ability to listen carefully and speak clearly while maintaining a pleasant professional demeanor.


 


Skills Preferred


Prefer Call Center experience or customer service


 


Experience Required


·Minimum education and/or experience: HS Graduate or GED 6 or more months of customer service, clerical experience or a combination thereof.


·Windows experience Phone/call center experience Professional phone demeanor Computer Literate Client prefers to have candidates who posses skills to look for answers rather than just provide wrong information Please ensure candidates are given correct address information per the attachments sent out by 6 or more months of customer service, clerical experience or a combination thereof.


 


Experience Preferred Mon-Fri 8am-5pm


 


Education Required


·HS Graduate or GED and any of 6 or more months of customer service, clerical experience or a combination thereof. Duties include providing basic information and assist callers with voter information for the Election’s Office Client prefers to have candidates who posses skills to look for answers rather than just provide wrong information Please ensure candidates are given correct address information per the attachments sent out by


 


 


 



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Job Description


We will begin our INTERVIEW PROCESS IMMEDIATELY. Get Your RESUME in NOW for our Entry Level CSR and CRM Openings!


Our location Is one of our new branches within the area. We pride in ourselves in our staff and we are willing to provide the guidance, the tools, and the motivations for our Entry Level CSR and CRM positions. We have a very large client list that we brand, advertise, and market and we see it continuing to grow each quarter! We also pride ourselves on the development of our CSR and CRM Team that generates sales revenue every single day. We interact with various internal departments to carry out our client's requirements such as scheduling the advertising, assessing the territories, monitor account activities, and manage production.


*WE OFFER*



  • STABILITY & BENEFITS


  • WEEKLY PAY & BONUS


  • UNPARALLELED WORK ENVIRONMENT


  • DEVELOPMENT BEYOND ENTRY LEVEL


  • TRAVEL OPPORTUNITIES


  • CAREER ADVANCEMENT



 


Because of the IMMEDIATE Nature of the POSITIONS, Only Local Residents will be Considered!



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Job Description


WE ARE HIRING **REMOTE** CUSTOMER SERVICE REPS ALL OVER THE US!! Do you have experience as a Licensed Health Care CSR? If so, I strongly recommend you to apply! MUST BE LICENSED!!




  • Location: REMOTE


  • Work Schedule: Monday - Friday 10am -7pmCT (5 days of the week)


  • Training Schedule: Tuesday – Saturday 10am -7pmCT (3 weeks)


  • Pay: $16/hr


Job Details:



  • Consult with customers on health-related products & services to provide solutions for their health and financial well-being

  • Assist Medicaid/Medicare-eligible individuals in selecting the products and services that best meets their needs

  • Answer questions related to coverage and annual changes on healthcare plans, pharmacy networks and drug formularies

  • Aid customers with the enrollment process and schedule appointments.

  • Answer all calls in a timely manner

  • Provide over the top customer service


Qualifications:



  • MUST PASS OIG and be GSA APPROVED

  • Current Health Insurance license – General Lines valid through January 2021

  • Call center experience

  • Type a minimum of 35 wpm

  • Patience, empathy and the ability to work in a structured environment

  • Must have laptop (no Macs or Chromebooks), Minimum OS Version: Windows 10, and high speed Internet access


Company Description

Our client is a National Insurance Company, publicly traded corporation that conducts business in all 50 states and Puerto Rico. They operate several wholly-owned subsidiaries to do business or underwrite insurance policies.


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Job Description


WE ARE HIRING **REMOTE** CUSTOMER SERVICE REPS ALL OVER THE US!! Do you have experience as a Licensed Health Care CSR? If so, I strongly recommend you to apply! MUST BE LICENSED!!




  • Location: REMOTE


  • Work Schedule: Monday - Friday 10am -7pmCT (5 days of the week)


  • Training Schedule: Tuesday – Saturday 10am -7pmCT (3 weeks)


  • Pay: $16/hr


Job Details:



  • Consult with customers on health-related products & services to provide solutions for their health and financial well-being

  • Assist Medicaid/Medicare-eligible individuals in selecting the products and services that best meets their needs

  • Answer questions related to coverage and annual changes on healthcare plans, pharmacy networks and drug formularies

  • Aid customers with the enrollment process and schedule appointments.

  • Answer all calls in a timely manner

  • Provide over the top customer service


Qualifications:



  • MUST PASS OIG and be GSA APPROVED

  • Current Health Insurance license – General Lines valid through January 2021

  • Call center experience

  • Type a minimum of 35 wpm

  • Patience, empathy and the ability to work in a structured environment

  • Must have laptop (no Macs or Chromebooks), Minimum OS Version: Windows 10, and high speed Internet access


Company Description

Our client is a National Insurance Company, publicly traded corporation that conducts business in all 50 states and Puerto Rico. They operate several wholly-owned subsidiaries to do business or underwrite insurance policies.


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Job Description


WE ARE HIRING **REMOTE** CUSTOMER SERVICE REPS ALL OVER THE US!! Do you have experience Health Care CSR? If so, I strongly recommend you to apply!




  • Location: REMOTE


  • Work Schedule: 5 days a week (must be able to work 1 day of the weekend)


  • Pay: $12.50/hr


Job Details:



  • Consult with customers on health-related products & services to provide solutions for their health and financial well-being

  • Assist individuals in selecting the products and services that best meets their needs

  • Answer questions related to coverage and annual changes on healthcare plans, pharmacy networks and drug formularies

  • Aid customers with the enrollment process and schedule appointments.

  • Answer all calls in a timely manner

  • Provide over the top customer service


Qualifications:



  • MUST PASS OIG and be GSA APPROVED

  • Call center experience

  • Type a minimum of 35 wpm

  • Patience, empathy and the ability to work in a structured environment

  • Must have laptop (no Macs or Chromebooks), Minimum OS Version: Windows 10, and high speed Internet access


Company Description

Our client is a National Insurance Company, publicly traded corporation that conducts business in all 50 states and Puerto Rico. They operate several wholly-owned subsidiaries to do business or underwrite insurance policies.


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Job Description


OpenEdge has just opened a Customer Service & Outreach Coordinator Position in the Inland Empire area. We are one of the largest and fastest-growing Sales Firms in the area, and we are looking to expand even further. We offer full-time positions, full training, and advancement opportunities within our company as well.


We Provide:



  • Complete Training

  • Weekly Bonuses and Incentives

  • Opportunities for Growth

  • Opportunities for Travel

  • Yearly R&R Trips


If you have great people skills and enjoy working with the public, we want to meet with you to discuss a possible employment opportunity!


This office is seeking a full-time Customer Service & Outreach Coordinator who is career-minded and possesses unmatched people skills. This is an entry-level opening NOT in a call center environment. As a result of clients placing a high value on the more personalized approach and excellent customer service delivered by the customer service team, there is a new opening to expand the retail campaign. Our company has partnered with several Fortune 500 and Fortune 100 companies Nationwide as well as locally. With these partnerships, we help our clients with their company branding, we help advertise their company and what they have to offer, and we host events in their names to help them gain a more extensive clientele base.


 


Our thorough training program ensures each of our employees is equipped with the tools necessary to thrive within our business. We only promote from within, so a growth opportunity is definite. We also guarantee a full 40-hour workweek, which is excellent for students and college graduates looking to start their careers but haven't received much training elsewhere.


 


The Goals Are Simple: Every consumer must benefit from the promotions and events. Every client must benefit from the services provided. Every representative must benefit from the company's training and team spirit!


The Challenge: We are continuously expanding the client base, and we need to make sure that we are hiring the right candidate that can help us grow and expand even further - do you have that same ambition?


 


Responsibilities:



  • Handle customer inquiries and complaints

  • Provide information about the products and services

  • Troubleshoot and resolve product issues and concerns

  • Document and update customer records based on interactions

  • Develop and maintain a knowledge base of the evolving products and services


​Qualifications:



  • Previous experience in customer service, sales, or other related fields if possible but not required

  • Ability to build rapport with clients

  • Ability to prioritize and multitask

  • Positive and professional demeanor

  • Excellent written and verbal communication skills


 


We will be filling positions by the end of next week. If you feel that you are the right candidate for us, please apply today to secure an interview with the Hiring Manager.



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Job Description


In response to the continued growth of their business, Signature is looking for a Junior Client Service Representative to serve the Cherry Hill area. The successful candidate will be assigned an existing customer and new customer base that our clientele provides for us.


 


Entry Level Responsibilities:



  • Provide onsite, telephone, and client relations to a consumer base


  • Comfort working with iPads and tablet-based software


  • Work with the Territory Sales Representatives to secure new clients and to protect existing clients from competitors


  • Attend large, high profile conferences as required


  • On occasion, attend and present to prospective clients


  • Responsible for the accuracy of all paperwork that arrives for assigned accounts.


  • Work with the Director of the company and management staff to effectively build client revenue


  • Provide onsite and in-field services to Clients including sales, promotional services, and customer service on products offered


  • Represent Signature in a professional and business manner



 


Entry Level Client Service Representative Qualifications:



  • 1 year of account management/customer service experience


  • Must be able to follow directions and work as a team


  • Computer skills to include word processing, spreadsheet, email and internet usage


  • Superior organizational skills - able to manage multiple priorities simultaneously


  • Must have strong oral communication skills



 


***FULL TRAINING IS PROVIDED FOR ALL ENTRY LEVEL POSITIONS***



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Job Description


WE are one of Texas’ leading provider for sales and marketing services.​ Our clients are all industry-leading companies.​ Since expanding to Texas, these companies have continuously entrusted their products/ services/ campaigns to us.​


We pride ourselves in our ability to train and develop a team of executives who never fail to bring our clients their most valued customers.​


Currently drafting for the following positions in our entry level sales /customer service department:


· Entry Level Customer Service/Account Manager


· Customer Management Trainee


· Entry Level Team Lead/Customer Service


· All positions offer opportunity for advancement for the right people


 


Our TEAM Enjoys:


· The Best Work Environment in the Houston area.


· An Innovative and Caring Management TEAM


· Performance Driven Bonuses – Performance based compensation


· Representing the Most Respected Clients/ Brands in their industries


· Travel Opportunities


· Excellent Sales / Management Training


· Administration / Recruiter


 


Can you make the cut?​


 


JOB REQUIREMENTS:

Entry Level Customer Service/Sales Candidates will have:



  • Sense of humor


  • Competitive personality (loves to win or hates to lose)


  • Willingness to learn


  • Motivated for their future


  • Work ethic


  • Positive attitude


  • Integrity and honesty




These are required characteristics. If you have these feel free to apply!

PREFERRED Attributes:



  • 2 or 4 year degree


  • 1 to 5 years experience in customer service, retail, marketing, restaurant


  • 1 - 2 internships in sales, marketing, digital media, management or consulting




Submit your RESUME today for immediate consideration!


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


People interested in this position should have interest or experience in one of the following roles: marketing, marketing manager, marketing communications, sales and marketing, sales marketing, market research, marketing assistant, marketing sales, sales, sales and marketing, sales management, management, sales manager, business development, sales and marketing, advertising, advertising sales, advertising management, marketing advertising, marketing and advertising, training, team leadership, entry level, entry level marketing, entry level sales, entry level training, business, business administration, business development, business management, customer service, customer service management, and management training and be seeking a full time job or full time career.


 


Company Description

We are more than just your "average" consulting firm. We care about our company and our clients but we also care about our employees too. Over the past four years we have generated millions in revenue for our clients. As with any business, our goal is to make more money and provide a happy work environment for all our employees but to take that to the next level we are looking to continue to grow and expand in the Houston area.

TECHNOLOGY - We are a future proof company. We are willing to evolve to stay current.
HANDS ON - We aren't afraid to roll our sleeves up and try something new.
TRAINING - Continuing education and development, learning new skills and growth are our core fundamentals.

It's not just about one person or one client, it is about building a lasting brand that is going to be successful for the future.


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Job Description


IMMEDIATE HIRE FOR FACE TO FACE CUSTOMER SERVICE REPRESENTATIVES!


We are looking for outgoing Customer Service- Oriented Representatives who love to engage with customers face to face!


The Valley Management Group successfully represents numerous Fortune 100 clients -- the leaders in the technology industry! Our goals for 2020 are to expand into additional eight markets and we’re almost there! As we continue to expand, growth potential is unlimited, and we are looking for new ENTRY LEVEL applicants with fresh ideas and excellent people skills.


We offer a fun and exciting environment and flexible schedules. Our associates are able to travel if desired, and have the opportunity for advancement within the company through our paid management training program. We only promote from within, so if you are looking for a true career opportunity, this could be the position you’ve been looking for!


 


Day to Day Responsibilities:



  • Engage with customers in a retail setting on behalf of our clients


  • Provide a positive customer experience in a friendly and professional manner


  • Answer questions regarding our clients' products and services


  • Assist customers in determining their eligibility for all current promotions


  • Identify and recommend appropriate products and services to customers based on their needs and preferences


  • Create and maintain customer loyalty through excellent customer interactions


  • New customer acquisitions


  • Participate in on-going training and development within the company



* * We do NOT offer any call center / door-to-door / b2b or commission-only / 1099 positions * *


 


Minimum Qualifications:



  • Must be 18 years+ with High School Degree / GED; 2-4 year degree preferred and College students welcome


  • Must be a LOCAL applicant with reliable transportation and if selected, available to interview in-person


  • Excellent communication skills, fluent in English; bilingual Spanish preferred


  • 1-2 years experience in hospitality, retail or customer-service related field preferred


  • 1-2 years leadership experience in work, school or sports preferred



** Candidates with MORE THAN 10 years of experience will not be considered for this ENTRY LEVEL position **


 


What We Offer:



  • Flexible Schedule! Full and part-time positions available--GREAT for COLLEGE STUDENTS!


  • Great Pay! Hourly Base Pay ($13-$20 negotiable) + Bonuses Paid Weekly -- we are NOT 1099


  • Career Growth! Management training with advancement based on merit, not seniority!


  • Entry Level Positions ONLY! No experience required as we offer Paid Training


  • Community Outreach! We offer opportunities to volunteer with charitable organizations



 


Apply Now!


* If selected, you will be contacted to schedule an IN-PERSON INTERVIEW at our office in Tucson as soon as possible. *


Company Description

The Valley Management Group is the fastest growing Sales and Marketing company in Arizona representing numerous Fortune 100 clients-- the leaders in the technology industry; from cellular communications and MSO providers to renewable energy and transportation, we strive to bring the technological advancements of tomorrow to the consumers of today.


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Job Description


Position                       : Customer Service (Must Have SAP knowledge & Customer Service Exp)


Location                     : San Antonio, TX


Duration                     : 12 Months Contract


Total Hours/week      : 40.00


1st shift


 


 


Description:


·         Provide levels of customer service that meets or exceeds all internal and external customer expectations through effective use of contact handling skills and techniques. Responsible for meeting business objectives and targets as defines for this position.


·


Answer request / tickets in SNOW (Service Now) to support inquiries such as:


·         Process request for Vendors updates as needed


·         Compose accurate, prompt and appropriate replies to all customer contacts


·         Ensure that all potential serious inquiries are raised to the appropriate levels of management


·         Address internal / external customer calls in a professional and courteous manner using audit guidelines. Resolve product and service complaints to the satisfaction of the customer within established company guidelines


·         Comply with department curricula training, procedures and policies. Identify continuous improvement opportunities and provide feedback for process improvement and knowledge database updates.


·         Participate and contribute in team meetings, drive the Customer Service Experience.


Company Description

We at Millenniumsoft staffing vertical serves our clients with contingent workforce, recruitment staffing, payroll staffing, contract to hire, temporary hire and direct hire as service.
We provide man power in different job categories like admin, clerical, accounting, financial, light industrial, heavy industrial, engineering, professional and health care.


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Job Description


IMMEDIATE HIRE FOR FACE TO FACE CUSTOMER SERVICE REPRESENTATIVES!


We are looking for outgoing Customer Service- Oriented Representatives who love to engage with customers face to face!


The Valley Management Group successfully represents numerous Fortune 100 clients -- the leaders in the technology industry! Our goals for 2020 are to expand into additional eight markets and we’re almost there! As we continue to expand, growth potential is unlimited, and we are looking for new ENTRY LEVEL applicants with fresh ideas and excellent people skills.


We offer a fun and exciting environment and flexible schedules. Our associates are able to travel if desired, and have the opportunity for advancement within the company through our paid management training program. We only promote from within, so if you are looking for a true career opportunity, this could be the position you’ve been looking for!


 


Day to Day Responsibilities:



  • Engage with customers in a retail setting on behalf of our clients


  • Provide a positive customer experience in a friendly and professional manner


  • Answer questions regarding our clients' products and services


  • Assist customers in determining their eligibility for all current promotions


  • Identify and recommend appropriate products and services to customers based on their needs and preferences


  • Create and maintain customer loyalty through excellent customer interactions


  • New customer acquisitions


  • Participate in on-going training and development within the company



* * We do NOT offer any call center / door-to-door / b2b or commission-only / 1099 positions * *


 


Minimum Qualifications:



  • Must be 18 years+ with High School Degree / GED; 2-4 year degree preferred and College students welcome


  • Must be a LOCAL applicant with reliable transportation and if selected, available to interview in-person


  • Excellent communication skills, fluent in English; bilingual Spanish preferred


  • 1-2 years experience in hospitality, retail or customer-service related field preferred


  • 1-2 years leadership experience in work, school or sports preferred



** Candidates with MORE THAN 10 years of experience will not be considered for this ENTRY LEVEL position **


 


What We Offer:



  • Flexible Schedule! Full and part-time positions available--GREAT for COLLEGE STUDENTS!


  • Great Pay! Hourly Base Pay ($13-$20 negotiable) + Bonuses Paid Weekly -- we are NOT 1099


  • Career Growth! Management training with advancement based on merit, not seniority!


  • Entry Level Positions ONLY! No experience required as we offer Paid Training


  • Community Outreach! We offer opportunities to volunteer with charitable organizations



 


Apply Now!


* If selected, you will be contacted to schedule an IN-PERSON INTERVIEW at our office in Tempe as soon as possible. *


Company Description

The Valley Management Group is the fastest growing Sales and Marketing company in Arizona representing numerous Fortune 100 clients-- the leaders in the technology industry; from cellular communications and MSO providers to renewable energy and transportation, we strive to bring the technological advancements of tomorrow to the consumers of today.


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Job Description


Our company is seeking an Enhanced Customer Service Representative to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the marketing industry. Join our team of hard-working, talented professionals!


JOB SUMMARY:



  • Perform sales functions for existing Combined customers as well as prospects. The agent may need to review the benefits of a customer's existing coverage and answer any service and claims questions customers may have.

  • Perform Sales function and product needs analysis for the marketing campaign.

  • Provide an annual review of existing products and a needs analysis for existing customers in areas with no field agent presence.

  • Follow up calls to customers and prospects within areas that maintain field agent presence to validate contact and perform sales function.

  • Provide information and or problem-solving techniques for customers' existing products.


SKILLS/EXPERIENCE:



  • Excellent communication and interpersonal skills

  • Ability to multi-task, talking with customers

  • Effective listening skills

  • Problem-solving

  • Business sense

  • Professional demeanor

  • Outgoing and engaging conversation skills

  • High School or equivalent required

  • Multiple Language skill a plus



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Job Description


 


Employees at SlightEdge receive complete and individualized hands-on training in each division of our company. We take the time to develop and train the individual to handle any task and take initiative on any campaign. Trained, highly motivated, proactive representatives are invaluable to us. Employees can expect to have opportunities for growth within the first few months which leads to management positions that reflect their unmatched work ethic and dedication. Apply today for our Customer Support Rep position!

Requirements:



  • Related college degree preferred, however not a requirement

  • Must be able to pass a background check

  • Great Communication skills

  • Reliable transportation to the office on a daily basis



Responsibilities:



  • Representatives use a tablet and leads to reach out to customers

  • Representatives verify account information

  • Representatives greet customers warmly and professionally

  • Representatives will help to upgrade accounts

  • Representatives assist with placing customer orders or renewing their contracts

  • Representatives suggest solutions about what products meet the needs of the client

  • Representatives utilize computer technology to handle high sales volumes and place orders

  • Representatives report to management on overall daily numbers



Benefits:



  • An excellent work environment where fun meets success

  • Weekly bonuses and incentive plan that include base pay and commissions

  • Full Paid training and weekly leadership development meetings provided

  • Travel opportunities

  • Health & Retirement options



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Job Description


 


Customer Service skills and experience are wanted for an entry level Sales and Customer Service Associate Position. Candidates with previous customer service experience will be trained in other areas of customer account management, including marketing and sales, and have opportunities for Management positions as well.


**Immediate Interviews available for Customer Service and Sales based positions**


Experience Wanted From



  • Customer Service Based Positions

  • Retail sales and customer service

  • Call center customer service

  • Restaurant and Hospitality/ Customer Relations

  • General business customer service and relations


Our Company Culture



  • Merit-Based, be rewarded for your efforts and hard work instead of your seniority on the job

  • Laid back yet professional

  • Competitive yet supportive

  • Team oriented

  • Goal oriented and driven to succeed

  • Moral and character-based


Responsibilities



  • Provide in-person sales based presentations to business customers

  • NO TELEMARKETING OR COLD CALLING

  • Develop customer relationships

  • Represent major, nationwide Clients


This is an ENTRY LEVEL position – meaning we will provide full training to the right candidates. Use your previous customer service experience and advance your career with further training on the job!


Develop Personal Skills In



  • Public Speaking

  • Professional Communications

  • Leadership

  • Time Management

  • Organization and Prioritization

  • Goal setting


www.slightedge.co



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Job Description


 he client support specialist jobs are often the first contact with clients and are primarily responsible for providing effective customer service to clients in response to inquiries, concerns, and requests about products and services that are received from a number of communication channels. By using active listening skills, client support specialists will ascertain the reason the client is contacting the company and provide him/her with a resolution resulting in positive client experience while building and maintaining relationships. Much of the service conducted for clients is that which requires a license or extensive product/service knowledge.


Responsibilities:



  • Obtains/maintains applicable license(s) and/or designations; continues education as required to maintain the license.

  • Acts as seller of products: explains different offerings, writes applications, submits policies to underwriting, and potentially services that customer for the life of the policy. Contacts that customer with new products and/or services offerings as an agent would.

  • Receives applications (may be from an incoming client or agent in the field) and completes the application process via the phone. Provides quotes and bond coverage on new business applications or assists agents with the development of quotes and illustrations, as needed. Makes changes on existing policies, as needed.

  • Handles simple claims with low dollar exposures under the general direction of a supervisor.

  • Communicates with involved parties; reviews/determines coverage; investigates, as needed; sets/monitors/revises reserves; and resolves claims, as needed.

  • Produces certificates of insurance, as needed.

  • Assists agents in navigating agent portals to develop quotes and illustrations to put the business on the books.

  • Manages large amounts on incoming service inquiries received through a variety of communication channels. Handles or escalates client complaints, directing unresolved issues to the appropriate resource.


Qualifications:



  • High school diploma or a GED.

  • Willingness to obtain an applicable license.

  • Up to one year of customer service or call center experience.


Company Description

Our client is a National Insurance Company, publicly traded corporation that conducts business in all 50 states and Puerto Rico. They operate several wholly-owned subsidiaries to do business or underwrite policies for health, life, property, and casualty insurance.


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Job Description


Synergy Management has quickly become one of the fastest-growing and most successful advertising firms in the New Rochelle area, and is now expanding to cater to increased client demands! We provide exceptional customer service while continuing to grow and develop new markets for our prestigious client base.


WE WANT TO DEVELOP THESE ENTRY LEVEL CUSTOMER SERVICE POSITIONS INTO REAL CAREER OPPORTUNITIES!


Our firm is currently looking for several entry-level and experienced customer service, marketing, and management positions to be filled. We work diligently to provide elite customer service solutions to our client base. We are looking for candidates that will not only excel in relationship building and customer service, but that are ready for success and long term growth within our company.


Synergy Management offers Full-Time positions and we offer Full One on One Training. We pride our business on the employees that we have and their ability to use individual strengths to catapult our business to the top.


 


Experience is not necessary but any background in the following is a huge plus:



  • Customer Service


  • Retail


  • Sales


  • Restaurant


  • Marketing


  • Advertising


  • Public Relations


  • Management


  • Shift Lead or Team Lead


  • Communications



If you are looking for a NEW CAREER or seek a MANAGEMENT OPPORTUNITY, then Synergy Management is the firm for you.


For immediate consideration, submit your resume by hitting the APPLY button.


Thank you for your interest and good luck!



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Job Description


 


SlightEdge is now hiring and looking for the next best candidate to join our team! We are currently hiring for our Customer Service Representative / Client Specialist position. Think you have what it takes to be a part of the coolest team in Philly? Send us your resume so we can meet you!


What You'll Do



  • Be a part of a dynamic team that creates business solutions unmatched by competitors

  • Provide Customer Service and Sales services that fit into the big picture of what drives every great company

  • Face to face sales interactions with retail customers

  • Develop self-confidence and professional, public speaking skills

  • Have fun at work - which will continue to create a successful company culture

  • Develop & Manage a relationship with a growing client basis

  • Develop a strong foundation of leadership skills



Benefits



  • Unlimited career growth and opportunity

  • Strong team environment

  • National company travel opportunities

  • Team building work environment

  • Personal and professional coaching

  • Leadership development


Job Requirements



  • Degree preferred, but not required

  • Excellent communication skills

  • Ambition, strong work ethic, and open to new ideas

  • Competitive personality

  • Highly coachable team player

  • Self-Driven and problem-solving skills

  • Bilingual Preferred, not required



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Job Description


Are you a Customer Service professional looking to advance your career in Sales? Look no further!


OpenEdge is looking to hire a vibrant & fresh faced full-time Customer Service & Sales Support Representative to join our leading customer service and sales support team!


Let us put your service-minded attitude and exceptional communication skills to use as you become the face of premium & newly introduced brands by connecting them with businesses across the nation!


You don’t have to have a sales background to be successful in this full-time role! In fact, most of our biggest success stories come from individuals who have a background in customer service, hospitality, food/beverage management, administrative support, and other customer-focused environments.


If you have a passion for delivering an exceptional face to face customer service experience and are ready to shine in a full-time sales and customer-focused promotional marketing career, then we can teach you the rest!


 


Through a proven 3-6 month, comprehensive training program, our client’s sales support management team will teach you to excel as a customer service & sales support specialist and:



  • Meet sales revenue goals while executing promotional marketing strategies


  • Take care of the existing customer base and provide personal care with new customers


  • Tailor customer service & sales to their needs


  • Elevate client brands and build a consumer base through the support of customer service driven promotional campaigns


  • Develop your people skills & conduct one on one sales-based interactions with clients and customers



 


Did we mention our client also offers an amazing incentive & performance-based recognition program?



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Job Description


We are ready to BULLDOZE through the rest of this year and make a MASSIVE impact on the customer service and sales industry! We provide full-time permanent employment opportunities during one of the most difficult times in US history. We are looking for the missing puzzle piece to our incredible customer service and sales team. 


As a company, we are committed to not only ELEVATING the customer experience but also creating an uplifting supportive environment for our Customer Service and Sales team. Our DREAM is to make a lasting impact on our local communities while providing YOU with a great career opportunity. This dream is already becoming a reality. Our Customer Service and Sales team are responsible for embodying our core values and providing a friendly, fun, solutions-focused experience to every customer. Elevating the customer experience of course starts with YOU!


 


If you…



  • Are a natural problem-solver with determination and empathy


  • Have a competitive, persistent, and results-driven attitude


  • Are customer focused and enjoy making a difference in someone’s day



… Then look no further! This may just be that outstanding opportunity you’ve been searching for!


 


Why Choose Our Customer Service and Sales Team?



  • We offer advancement opportunities from within and don’t believe in tenure or seniority


  • We provide Hands-on comprehensive training


  • We are heavily involved in our local community and plan volunteer events


  • We take the time to plan company-funded parties and team events


  • We offer competitive compensation, bonuses, and incentives 


  • And of course the best for last… we provide travel opportunities in and out of the US!



 


Responsibilities: 



  • Communicate with consumers directly to understand their needs, resolve issues, and recommend products/services 


  • Build and maintain trusting relationships with new clients


  • Provide reasonable answers and solutions to all customer inquiries


  • Manage customer objections respectfully and professionally 


  • Collaborate with fellow customer service and sales team members to ensure overall customer satisfaction and increase sales revenue 


  • Receive customer feedback to relay to upper management and improve the customer experience


  • Attend daily meetings to build product knowledge, learn new sales tactics, and stay up to date on deals or sales promotions



 


Requirements: 



  • 1-3 years of successful sales, customer service, retail, or client relations experience 


  • High School diploma or GED 


  • Ability to overturn objections and answer technical questions, comprehend customer's needs, and react quickly


  • Excellent presentation, written, and verbal communication abilities 


  • Ability to follow direction and learn quickly


  • Ability to communicate and interact efficiently with a variety of people, both externally with consumers and internally with customer service and sales team members


  • Outstanding time management and multitasking skills




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Job Description


REMOTE CALL CENTER AGENTS


SHIFT: Monday - Sunday : Will have one guaranteed off day.


JOB TYPE: Full-time / 40 hours per week


PAY STRUCTURE: $13.00/hr.


 


Become part of the ChaseSource Team! The Call Center Agent will provide support for customers needing assistance with completing and submitting documents to open a claim. We’ll give you three days of paid virtual training.


 


All positions are work from home. Equipment requirements are listed below.


JOB DETAILS



  • Take incoming calls regarding unemployment for the state of Ohio

  • Provide solutions for customer inquiries regarding their profile

  • Help resolve any issues regarding their unemployment case

  • Screen all incoming calls


EQUIPMENT QUALIFICATIONS:



  • Laptop/desktop (no older than 3 years), Intel i5 core processor or equivalent AMD Processor

  • Computer Type: PC compatible (no Macs or Chromebooks)

  • Minimum OS Version: Windows 10 (with all recent updates)

  • Minimum Processor Speed: 1GHZ (1000MHZ) or better on multi-core processors, 1.4 GHZ (1400MHZ) on single-core processors

  • Minimum RAM: 4GB or greater

  • Minimum Graphic Resolution: 1024x768 • Sound card with speakers or headset for training audio (During call processing a headset that is attached to your phone is required)

  • Monitor Size: 17 inches or larger

  • Internet Browser: Internet Explorer 11.0 or higher, Chrome (current version)

  • Internet Connection: DSL, cable, or fiber optic (no dial-up, satellite, or 4G wireless connections)

  • Internet Speed: High Speed internet access, 5MBPS upload/download minimum

  • Anti-virus Software: Must be on current version


Company Description

ChaseSource combines the energy, excitement, and the fast pace of an entrepreneurial enterprise with the stability and resources of a large corporation. ChaseSource is one of the most opportunistic and agile staffing firms in the USA. ChaseSource is a minority-owned enterprise specializing in recruiting and helping organizations solve their staffing issues.


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Job Description


REMOTE CALL CENTER AGENTS


SHIFT: Monday - Sunday : Will have one guaranteed off day.


JOB TYPE: Full-time / 40 hours per week


PAY STRUCTURE: $12.50/hr.


 


Become part of the ChaseSource Team! The Call Center Agent will provide support for customers needing assistance with completing and submitting documents to open a claim. We’ll give you three days of paid virtual training.


 


All positions are work from home. Equipment requirements are listed below.


 


EQUIPMENT QUALIFICATIONS:



  • Laptop/desktop (no older than 3 years), Intel i5 core processor or equivalent AMD Processor

  • Computer Type: PC compatible (no Macs or Chromebooks)

  • Minimum OS Version: Windows 10 (with all recent updates)

  • Minimum Processor Speed: 1GHZ (1000MHZ) or better on multi-core processors, 1.4 GHZ (1400MHZ) on single-core processors

  • Minimum RAM: 4GB or greater

  • Minimum Graphic Resolution: 1024x768 • Sound card with speakers or headset for training audio (During call processing a headset that is attached to your phone is required)

  • Monitor Size: 17 inches or larger

  • Internet Browser: Internet Explorer 11.0 or higher, Chrome (current version)

  • Internet Connection: DSL, cable, or fiber optic (no dial-up, satellite, or 4G wireless connections)

  • Internet Speed: High Speed internet access, 5MBPS upload/download minimum

  • Anti-virus Software: Must be on current version


Company Description

ChaseSource combines the energy, excitement, and the fast pace of an entrepreneurial enterprise with the stability and resources of a large corporation. ChaseSource is one of the most opportunistic and agile staffing firms in the USA. ChaseSource is a minority-owned enterprise specializing in recruiting and helping organizations solve their staffing issues.


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Job Description


REMOTE CALL CENTER AGENTS


SHIFT: Monday - Sunday : Will have one guaranteed off day.


JOB TYPE: Full-time / 40 hours per week


PAY STRUCTURE: $12.50/hr.


 


Become part of the ChaseSource Team! The Call Center Agent will provide support for customers needing assistance with completing and submitting documents to open a claim. We’ll give you three days of paid virtual training.


 


All positions are work from home. Equipment requirements are listed below.


 


EQUIPMENT QUALIFICATIONS:



  • Laptop/desktop (no older than 3 years), Intel i5 core processor or equivalent AMD Processor

  • Computer Type: PC compatible (no Macs or Chromebooks)

  • Minimum OS Version: Windows 10 (with all recent updates)

  • Minimum Processor Speed: 1GHZ (1000MHZ) or better on multi-core processors, 1.4 GHZ (1400MHZ) on single-core processors

  • Minimum RAM: 4GB or greater

  • Minimum Graphic Resolution: 1024x768 • Sound card with speakers or headset for training audio (During call processing a headset that is attached to your phone is required)

  • Monitor Size: 17 inches or larger

  • Internet Browser: Internet Explorer 11.0 or higher, Chrome (current version)

  • Internet Connection: DSL, cable, or fiber optic (no dial-up, satellite, or 4G wireless connections)

  • Internet Speed: High Speed internet access, 5MBPS upload/download minimum

  • Anti-virus Software: Must be on current version


Company Description

ChaseSource combines the energy, excitement, and the fast pace of an entrepreneurial enterprise with the stability and resources of a large corporation. ChaseSource is one of the most opportunistic and agile staffing firms in the USA. ChaseSource is a minority-owned enterprise specializing in recruiting and helping organizations solve their staffing issues.


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Job Description


We are looking for Enrollment Specialists and Enrollment Coordinators. This is a government-funded position where we enroll individuals on any type of government assistance to receive a FREE wireless phone.


We are willing to train highly motivated people from customer service positions into entry-level management roles. Openings are ideal for graduates or professionals with customer service experience looking for a rewarding career change. You must have a minimum associate degree in general studies, or relevant experience to qualify!


 


Benefits of working for our company?



  • Average CSR earns in excess of $500.00 per week!! (we pay weekly, not bi-weekly)

  • Full-Time work

  • Flexible schedule

  • Management Opportunities


MOST OF ALL LENDING A HELPING HAND TO INDIVIDUALS NEEDING ASSISTANCE


 


Here at OpenEdge, we are looking for qualified individuals who are interested in customer service as well as reaching out and helping those in need in their community.


 


Qualified candidates MUST show:



  • Interest in moving into Management Role within 90 days (with appropriate mentoring/training)

  • A level of professionalism for dealing with business owners and decision-makers

  • Self-motivation

  • Entrepreneurial mindset

  • Energetic personality

  • Student Mentality



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Job Description


WE ARE HIRING ASAP! CUSTOMER SERVICE APPLICANTS NEEDED!


We are looking for someone with excellent communication skills to fill our CSR position!


 


Responsibilities Will Include:



  • Customer service

  • Handling customer complaints and escalations

  • Completing sales using our current POS

  • Be able to provide product knowledge

  • Assisting with maintaining sales targets


 


What We Offer:



  • Dedicated career paths for all positions.

  • We believe in promoting from within, and there are opportunities to move to different areas of the company.


 


Who We Are Looking For:


Customer Service Representatives will ensure the delivery of excellent customer service while building solid customer relationships. We accomplish this by handling questions and concerns with speed and professionalism.


 


Qualifications:



  • Positive attitude

  • High school diploma or GED

  • Friendly and helpful personality

  • A willingness to learn and grow



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The position is for a client service representative. Full benefits, salary range is $30,000 - $40,000 with additional bonuses. Total annual comp range from $40,000-$50,000.

Here’s a summary of the position:


  • Handle client inquiries about existing insurance policies

  • Cross sell and upsell existing clients with other products

  • Discuss insurance coverage and add other coverages when appropriate

  • Conduct policy reviews with clients

  • Answer claim questions and monitor claims activity to ensure a positive customer experience, as well as agency profitability

  • Make changes on client policies as requested

  • Answer phones

  • Take payments

  • Cross sell life and retirement products and refer to our financial specialist

  • Identify gaps in coverages and offer/explain to clients to add to their policies

  • Keep records of customer interactions and transactions completed by recording the details of inquiries, complaints, comments and actions taken

  • Handle and diffuse difficult and/or complex customer interactions in a professional manner

What we are looking for:


  • Able to meet individual performance metrics and goals

  • Able to successfully juggle multiple priorities at any given time

  • Maintain accurate and descriptive accounts of all customer interactions

  • Possess outstanding written and verbal communication skills (we do a lot of emails)

  • Be able to work with a team and accept feedback/coaching

  • Property and Casualty Insurance license – must obtain upon job offer

THIS IS NOT A REMOTE POSITION. THIS IS A FULL TIME POSITION


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