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We are seeking a Customer Service Representative - Management Trainee to join our marketing team! You will be vital in managing marketing campaigns for our clients, assisting in the development of promotional launches, as well as onboarding new acquisitions.

 

Job Description:

You’ll belong to a supportive team in a fast-paced environment. You will create an energetic dynamic for our customers from the opening greeting to the final close. You will play an integral role as a representative for some of the most prestigious clients in telecommunications and technology.

• Combine your people and operational skills to create great customer and employee experiences.




• Be the go-to example of excellent customer service, professionalism, and courtesy.




• Lead your team in delivering the ultimate customer experience by solving customer issues and jumping in to help with transactions.




• Drive your team’s performance, including meeting and exceeding sales goals.




• Inspire your team with training and coaching.




• Identify skills gaps, then create and implement development plans.

 

Experience is Not Necessary - We Provide Full One on One Training

These Positions are Entry Level - We Wish to Develop Them into Career Opportunities

 

Requirements:

• Top tier customer service/sales representative who has worked in a fast-paced environment.




• Ability to effectively communicate with customers about complex situations.




• Bilingual is a plus!




• Effecting listening skills and the ability to problem-solve.




• Individuals who are comfortable selling as well as teaching, helping your team members out as needed.




• High school diploma / GED




• Self-motivated and self-directed, and can adhere to a tightly structured customer training program

 

Persons with Experience in the following areas should apply: Account Management, Agency Management, Brand Management, Campaign Management, Channel Management, Client Management, Consumer Relationship Management, Customer Relationship Management, Product Management, Relationship Management, Talent Management, Community Management, Business Management

Our firm leverages a scalable customer relations model and trains our talented Lead Customer Service Representatives to prepare, launch, and optimize every product and service campaign. We’re a trusted customer acquisition partner for top-flight technology companies nationwide, and we are seeking a talented Customer Service Representative to join our growing team!

Enhancing the customer experience to build customer loyalty is the primary focus of all our campaigns. To this end, our resources and expertise are tailored to enhance knowledge about market dynamics and consumer engagement. Companies thrive as a result of our experience and skill, and we are equally dedicated to their customers as our own. Our company has seen so much growth within the home improvement campaign we have decided to take it one step further and partner with a green energy firm. Our goal is to make your home the best it can be.

 

As a Lead Customer Service Representative you will:

• Listen, understand, and take quick action. Like all of us, customers just want someone to listen and help get their problems solved. You'll do both.




• Assist customers in selecting the products and services that best suit their technology and communications goals and help to set up the account.




• Process upgrades, downgrades, new product purchases, and facilitate delivery and installation efficiently and effectively.




• Maintain excellent time management, professional customer service at all times, and be able to balance multiple projects and responsibilities.




• Have the opportunity to engage in continuous professional development training sessions and participate in a dynamic team-based company culture.

 

What You Need to Get Started:

• 1-2 years in a customer based role




• Excellent interpersonal skills, tact, and a track record of success with customer-facing roles




• Ability to handle pressure, prioritize, and multi-task during the course of a business day




• Tech-savvy, or the ability to pick up concepts quickly




• Enthusiasm and aptitude for learning new skills

 

Persons with Experience in the following areas should apply: Customer Behavior, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Service Sales, Customer Rep, Customer Service, Customer Care, Customer Relations, Build Customer Relationship, Customer Acquisition, Customer Development

Qualifications:

Knowledge, Skills, and Abilities, Competencies

• Excellent communication, interpersonal, customer services, and time management skills.
• Strong project management and prioritization skills and a sense of ownership over projects that drive efficiency and create exceptional customer experiences.
• Strong problem-solving and analytical abilities with a desire to try new approaches, and tackle problems from many different angles to find creative solutions.
• Autonomous self-starter with a sense of urgency to accomplish tasks and projects.
• Ability to act in a professional and collegial manner in a fast-paced environment.
• High energy and established organizational skills. Proficient in Microsoft Office applications with the ability to quickly learn new technologies and software.

Responsibilities:

The Education Specialist is responsible to assist individuals throughout the certification program registration process. The Education Specialist communicates effectively with individuals to determine their goals and whether the certification programs meet those goals. It is important for the Education Specialist to maintain a high level of customer service and a positive working attitude. As a telephone-based position, the successful Education Specialist will handle calls in a friendly timely manner as well as be articulate, organized, and enthusiastic

• Field incoming inquiries from individuals interested in certification programs.
• Support the internal operations of our certification registration process, ensuring that applicant statuses are accurate and up-to-date
• Communicate enthusiastically and promptly with applicants and prospective applicants via email and phone.
• Ensure understanding of certification programs and general policies and procedures.
• Answer emails and phone calls within 24 hours or inform individuals when they can expect requested information within 24 hours.
• Continuously stay updated on policies and procedures, as provided by the department.
• Consistently meet/exceed expected efficiency and job performance requirements

Our client is looking for passionate, talented people to join their team and assist with the day-to-day functions of recruiting and become knowledgeable of the staffing industry.

We have quickly become one of the fastest-growing and most successful advertising firms in the Hyattsville area, and is now expanding to cater to increased client demands! We provide exceptional customer service while continuing to grow and develop new markets for our prestigious client base.

WE WANT TO DEVELOP THESE ENTRY LEVEL CUSTOMER SERVICE POSITIONS INTO REAL CAREER OPPORTUNITIES!

Our firm is currently looking for several entry-level and experienced customer service, marketing, and management positions to be filled. We work diligently to provide elite customer service solutions to our client base. We are looking for candidates that will not only excel in relationship building and customer service, but that are ready for success and long term growth within our company.

We are offering offers Full-Time positions and we offer Full One on One Training. We pride our business on the employees that we have and their ability to use individual strengths to catapult our business to the top.

 

Experience is not necessary but any background in the following is a huge plus:

• Customer Service




• Retail




• Sales




• Restaurant




• Marketing




• Advertising




• Public Relations




• Management




• Shift Lead or Team Lead




• Communications

If you are looking for a NEW CAREER or seek a MANAGEMENT OPPORTUNITY, then our team is the firm for you.

For immediate consideration, submit your resume by hitting the APPLY button.

Thank you for your interest and good luck!

 

Persons with Experience in the following areas should apply: Customer Behavior, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Service Sales, Customer Rep, Customer Service, Customer Care, Customer Relations, Build Customer Relationship, Customer Acquisition, Customer Development, Customer Relationship, Customer Support, Customer Service Manager

Our firm specializes in direct marketing matters, from the seed of an idea to the final product. We bring extensive experience and professionalism to every case and customize our support to your individual needs and concerns.

Our team has been well versed in the art of communications, marketing, and management development. We’re on the pulse of modern technology and media, and have monitored their evolution to inform our own best approaches—all to give you exceptional advice that will last for years to come.

 

JOB TITLE:  Customer Service Teller/Customer Service Representative

 

Job Classification: Non-Exempt, Full-Time

 

Department: Retail

 

Reports to: Community Bank Manager

 

Education Requirements:  High School Diploma or GED

 

Description of Position / Function:

 

This position will be primarily a Customer Service Teller position, while also supporting as a Customer Service Representative as needed.

 

Customer Service Teller’s primary role is to provide superior customer service experience during the client interaction.  Ensure all clients are greeted immediately upon entering the branch office.  Performs lobby management effectively to ensure the needs of clients are identified and fulfilled.  Perform routine banking transactions such as deposits, checks, payments, cash orders, coin processing, issuing official checks/money orders, etc.  Equitably contributes to the branch attainment of sales and referral products goals by identifying and making referrals.  The Customer Service Teller will need to be able to assist clients in many aspects of their accounts directly and indirectly through referrals including account inquiries, account maintenance, account resolution, online and mobile products and services, and debit cards.  Adheres to all policy and procedures of the company.  Follows operational procedures including protecting customers, bank assets and bank security.  Accurately completes information on systems and forms to mitigate exposure while ensuring service delivery and quality.  Customer Service Teller may serve as a specialty teller as assigned; vault/back up vault, ATM, Coin, etc.   Customer Service Teller will make our promise of “Service Beyond Expectations” Begins with Me real and believable by following our defined principles.

 

Customer Service Representatives will perform a broad variety of account opening and customer services.  Opens a wide variety of Consumer and Business Bank Accounts including loans and deposits.  Identifying and completing referrals to other Lines of Business including but not limited to Mortgage, Investments, Cash Management, Commercial Loans and Insurance.  Ability to identify and cross-sell next Summit service or product.  Customer Service Representative will need to be able to assist clients in many aspects of their accounts, including account reconciliation, account maintenance, online and mobile products and services, wire transfers, debit card, check orders, and overdraft assistance.  The employee must be able to assist and open CDARS accounts/transactions, IRA accounts/transactions, and consumer loan products.  The employee will also be asked to educate and profile clients using bank systems.  The employee will be asked to organize their work to include but not limited to complete sales tracking, plans, follow up client calls, client onboarding and client retention.  Adheres to all policy and procedures of the company.  Follows operational procedures to include security.  Customer Service Representative will make our promise of “Service Beyond Expectations” Begins with Me real and believable by following our defined principles.

 

Job Skills and Qualifications Required:

 

The employee must be comfortable and confident in a sales and service environment.  They must be able to be part of a team and work closely with fellow Customer Service Tellers and Customer Service Representatives.  They must have and exhibit a professional manner and exhibit good interpersonal skills.  Must have computer knowledge, good typing skills, math skills, attention to detail, and be a good listener. 

 

 

 

Summit Financial Group and the Subsidiaries are an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

 

We are on the search for hard-working individuals that are looking for a great Entry Level Customer Service Representative position with real growth opportunities!

Our goal is to cultivate and maintain true partnerships with our clients and consumers.

We’ve become the nation’s largest business consulting firm due to our winning mentality, honesty, transparency, and drive for success. Those same traits are exactly what we look for in our Entry Level Customer Service Representative. We prefer to train and develop our Customer Service Representatives for maximum performance. We are committed to delivering the highest caliber of service that will benefit our clients and customers. Unlike large corporate firms, we commit to individualized attention that uniquely positions us to increase consumer retainment and bridge the gap between our competitors.

 

Duties as an Entry Level Customer Service Representative:

• Collaborate with management staff to stay updated on new products, services, sales promotions, and policies




• Interact with customers in a friendly and professional manner while actively listening to their concerns




• Provide effective solutions and support to ensure that no customer is left dissatisfied




• Handle confidential customer information with sensitivity and discretion




• Greet, qualify, recommend products/services and close every customer




• Suggest areas of improvement to management staff to increase consumer satisfaction

 

Requirments as an Entry Level Customer Service Representative:

• High School Diploma or GED




• Experience in customer service, retail, or sales




• Ability to multi-task and focus in a fast-paced environment




• Positive attitude and the ability to be patient while communicating with customers




• Team player who can work independently




• Outstanding service-orientation and strong interpersonal skills that create positive relationships with fellow team members and customers

 

Our company culture and team camaraderie that Threshold Marketing, Inc. has built together cannot go unnoticed. We continue to foster our professional and personal relationships in and out of the office. To name just a few we participate in 3 on 3 Basketball Tournament for the Boys and Girls Club, Dominican Republic trip, Box Suite Mavericks Tickets, and Dallas Cowboys games.

 

Persons with Experience in the following areas should apply: Customer Behavior, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Service Sales, Customer Rep, Customer Service, Customer Care, Customer Relations, Build Customer Relationship, Customer Acquisition, Customer Development

Do you like winning? Are you a passionate and driven individual who overcomes challenges and achieves goals despite the odds? Does networking, building mutually beneficial relationships, and finding ways to capitalize on untapped resources motivate you? Have you been looking for the right opportunity to maximize your potential?

MELA is seeking a motivated, top-notch Customer Service and Sales Representative to assist the sales department in expanding the Long Beach market. We are a rapidly growing company in a fast-paced industry with more than 6,000 customers worldwide.

Our ideal candidate will be a results-oriented and charismatic individual. Prior Sales and/or Customer Service experience is preferred but not required. We are looking forward to cross-training our ideal candidate in all aspects of Customer Service, Sales, Marketing, and Management. And the training doesn’t end there! We will provide you with ‪comprehensive ongoing training to familiarize you with our client’s products as well as with all aspects of the Customer Service and Sales cycle. From there, your success will be driven by your personal motivation, persistence, and ability to connect with prospective customers.

If you’re interested in taking your Sales and Customer Service experience to an entirely different level in a fun, dynamic, growing and evolving entrepreneurial organization – send us a copy of your resume.

 

Responsibilities:

• Appointment setting using excellent Customer Service

• Qualify interested candidates and arrange sales appointments

• Serve as an expert to help educate, build rapport, and close sales

• Aggressively research and build a new client base to achieve sales goals

• Attend quarterly networking conferences

• Manage, coach, and train new members of the team

 

Requirements:

• Have an entrepreneurial spirit, creative thinking, and relentless drive for success

• Have strong Customer Service skills

• Can follow a proven process

• Highly competitive and want to win

• Can take rejection and learn from it

• Willing to try new approaches and techniques

 

 

Persons with Experience in the following areas should apply: Community Outreach, Community Engagement, Community Marketing, Community Management, Community Coordinator, Customer Behavior, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Service Sales, Customer Rep, Customer Service, Customer Care

Our focus is singular: We’re always working on creating the next wave of business managers who can extend the reach of the Fortune 500 companies we represent. In their hands, our campaign planning, sales strategies, and organic approach to customer acquisitions really gets results.

MELA Group represents a wide variety of clients, and that means we need to fill our ranks with business-minded people who can adapt to any terrain. That’s why our management and business training program is so focused. Our people learn the most cutting-edge techniques for being successful in this industry from experts who have achieved their own successes.

Sky Business Solutions is currently hiring entry-level individuals with customer service, restaurant, retail, or hospitality background for the Customer Service position. We have found that candidates working in these fields of customer service are very easy to train into our Customer Service position. We specialize in areas of customer renewal, customer retention, and customer acquisition, and this all requires the ability to confidently interact with people.

 

What do we offer?

Due to our quick expansion, we are willing to train highly motivated people for management and customer service & sales opportunities. Candidates must be willing to work hard in an entry-level customer service position and prove their way into management.

• Performance-based promotions into management rather than seniority, so you go at your own pace. All openings are ideal for recent graduates, or professionals.




• We also offer traveling opportunities to our employees




• Entry-Level one on one training




• 62k-82k management position salary after 4-8 months

 

Candidates will work in the following areas:

• Account Management




• Client Retention and Acquisition




• Customer Account Negotiation




• Training and coaching others to develop their skills




• Learning the business aspect of running a marketing firm




• Public speaking and presentations




• Sales & Marketing.

 

Our Requirements:

• Top customer service skills




• Must maintain a student mentality




• Drive to succeed




• Professionalism




• Must be able to work with others in a team environment




• Leadership skills




• Great verbal and written communication skills

 

Persons with Experience in the following areas should apply: Customer Behavior, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Service Sales, Customer Rep, Customer Service, Customer Care, Customer Relations, Build Customer Relationship, Customer Acquisition, Customer Development

At Sky Business Solutions, we specialize in reinventing the marketing wheel for telecommunications and home enhancement companies. With our innovative solutions, creative problem-solving, and the ability to provide a dynamic range of marketing services to our clients, we have become a name to reckon with in the telecom and renewable energy sales industry. Our efforts ensure that our clients see tangible results and experience unparalleled growth.

The zealous team at Sky Business Solutions is made up of passionate, talented, and experienced go-getters that are driven by your success, just as much as you are inspired by ours. At Sky Business Solutions, we combine our skills and techniques to teach you how to create effective strategies and adopt an innovative approach to get to where you want to be in your career.

Are you a college graduate who is goal-oriented, resilient, and ready to start your career? Are you looking for a company that will allow you to grow and develop your professional portfolio?

If so, Pristine Management is looking for YOU!

Pristine Management is one of the nation’s premier Business Management & Client Consulting firms in the area. We are looking for individuals to join our Lead Customer Service Representative team who are natural leaders and have a history of making things happen!

Due to our continuous growth, we have exciting new career opportunities for our Lead Customer Service Representatives. Our team plays a vital role in the company as the main liaison between our clients and consumers. We believe in the power and importance of creating world-class client interactions and experiences that directly contribute to the success of our company. Your professional demeanor and customer service-oriented nature will make you an asset to our Lead Customer Service Representative team.

 

You Must:

• Develop and manage positive business relationships with clients, management, and fellow employees


• Attend Daily meeting and training classes to become proficient in each available service offered by our clients, qualify customers to match the best service to meet their needs, and assist customers through the activation process


• Educate and excite customers on the benefits and differentiators of our available services to drive sales growth


• Develop new business opportunities through strategic sales tactics, including customer development, networking, and relationship building


• Act as the main liaison on behalf of our clients and provide quality customer service and sales support


• Serve as a role model for the team and set a positive example through modeling of effective selling skills and techniques


• Strive to consistently exceed sales goals and all program objectives


• Facilitate sales and handle inquiries in a timely and courteous manner

 

Preferred Qualifications:

• Bachelors in Business Management, Consulting, Communications or related fields


• Prior experience in account management, client support, or entry-level sales


• Trustworthy, honest, and dependable individual


• Excellent presentation skills and proven ability to overturn objections


• Unwavering commitment to success


• Determined attitude and competitiveness


• Ability to lead a team to successful outcomes


• Demonstrate the ability to communicate and solve complex matters with clients utilizing critical thinking and problem-solving skills

 

Do you Desire?

• More traveling opportunities in and out of the US?


• More opportunities for upward mobility and growth?


• Light and energetic work environment?


• Holidays off?


• Full-time employment with an essential business?

If so Apply Today!

 

Persons with Experience in the following areas should apply: Customer Behavior, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Service Sales, Customer Rep, Customer Service, Customer Care, Customer Relations

Pristine Management Group Inc. turbocharges awareness and customer acquisition for today’s top companies including Verizon, Inspire Energy, and Nestle. We are powered by our unparalleled knowledge of the brands we represent, our experts are highly trained in product solutions, networking, team management, and public speaking. It’s a commitment to professional development and excellence that translates directly into rapid growth and customer acquisition dominance for brands of all reputation.

Our company has an open position for a Customer Support Representative. The Customer Support Representative position will be responsible for expanding our company's marketing initiatives to manage, develop, grow, and maintain both new and existing partnerships and relationships within the field of our clients. As one of our Customer Support Representatives, we want you to take pride in the fact that you play a key role in our mission to provide outstanding experiences for our customers. The Customer Support Representative recognizes that each interaction with the customer is an opportunity to enlighten potential new customers and educate them on the latest products and services our clients are offering. From the customer’s perspective, each Customer Support Representative is a resource that can be used to guide the customer through education and decision making.

 

Key Responsibilities and Accountabilities:

• Requires great customer service skills, sales, and closing skills as well as purposeful follow-up skills


• Ensure customer sales have been completed and all questions have been thoroughly answered


• Maintain constant and consistent follow-up and proactive communication with customers


• Knowledge of each territory location, community and ability to teach to other Customer Service Associates


• Knowledge of our client’s products and staying up to date with any new promotions they may be offering


• Familiarize yourself with the competition, pricing, and frequently asked questions or concerns for potential new leads


• The ability to apply principles of logical thinking to a variety of practical situations and accurately follow standardized procedures or processes


• Maintain a positive attitude and a desire to be successful


• Maintain a professional, yet friendly, atmosphere for customers


• Aids the team effort in every way possible and acts in the best interest of the company


• Flexible with schedule and hours within the company


• Attend and participate in various community-related events/grand openings, training seminars, and other company events as required


• Other duties within the scope, spirit, and purpose of the job, as requested by management

 

Desired Skills, Experience, and Qualifications:

• Bachelor's degree preferred OR


• 2+ years of related experience in customer service


• Outstanding interpersonal, verbal, and written communication skills


• Detail-oriented individual who also has the ability to think and plan strategically


• A self-motivated problem solver with creativity, a strong work ethic, and a high energy level


• Have a passion for our customer experience based mission

 

Persons with Experience in the following areas should apply: Customer Behavior, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Service Sales, Customer Rep, Customer Service, Customer Care, Customer Relations, Build Customer Relationship, Customer Acquisition, Customer Development, Customer Relationship

 

At Mako Consultants Inc., we represent well-known telecom and satellite television businesses with our flexible approach. We believe that the best way to gain people’s attention is to involve them in compelling marketing experiences. We use face-to-face marketing campaigns to connect with consumers, and this method has worked wonders for us.

We are seeking Full-Time Customer Service & Sales Representatives to join our team this week! Customer Service Representatives will focus on in-store demonstrations, carefully planned customer interactions and creating authentic brand interactions directly with their client’s consumer base. The person(s) for this position should be outgoing, self-motivated and love working and socializing with people.

Responsibilities:

• Handle customer inquiries and complaints


• Provide information about the products and services


• Troubleshoot and resolve product issues and concerns


• Document and update customer records based on interactions


• Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

• Previous experience in customer service, sales, or other related fields


• Ability to build rapport with clients


• Ability to prioritize and multitask


• Positive and professional demeanor


• Excellent written and verbal communication skills

THIS IS A FULL-TIME IN PERSON POSITION

LOCAL TRAVEL IS REQUIRED

PAID TRAINING + REMOTE INTERVIEW PROCESS

 

 

Summit Retail Solutions,Inc. is an equal opportunity employer and will not discriminate against any qualified applicant on the basis of a protected characteristic unless a bona fide occupational qualification exists.

Applicants who receive an offer will be required to undergo a drug test and background screening as a condition of their employment

If you are seeking full time employment opportunities and have the following experience you are encouraged to apply today: Sales, sales management, account sales, sales support, seasonal sales, business operations,entry level operations, entry level business, outside sales, or direct sales

 

We are looking to fill 5 to 10 IMMEDIATE Customer Service and Sales positions in the Fresno area. Come join a team with a proven history of knowing both what the client wants and what the customer needs. We offer growth and advancement opportunities, along with a great compensation plan, daily cash bonuses, and a weekly tier bonus structure. We train at no cost since we love to teach you what we do to be successful.

Responsibilities:

• Manage and service existing customer relationships


• Answer all potential customers questions in a professional manner


• Always operate with the highest degree of urgency and care; remembering we are the face for our clients and the services they provide


• Be a problem solver – find creative solutions to issues


• Provide expertise, support, and hands-on assistance in all realms of the sales process, making sure customers receive the products that they want, when they want, and how they want


• Highlight issues and identify opportunities by utilizing the tools provided within our company

Qualifications:

• Must have tremendous organizational skills and be able to handle multiple tasks in a fast-paced environment


• Must demonstrate superior customer service in the office and working in the field with our potential new leads


• Must have strong written and verbal communication skills


• The successful candidate must be highly motivated, be willing to take initiative, have a positive attitude and exhibit a strong work ethic to further advance within our company


• Must show the ability to engage and interact with individuals in a professional manner

 

If you are seeking full time employment opportunities and have the following experience you are encouraged to apply today;Customer Support, Customer Service Manager, Customer Success, Direct Customer Service, Customer Service Associate, Customer Service Representative, Customer Retention, Customer Agent,Client management, client advisement, client relations, client account management, client services, client acquisition, or client support.

 

JOB TITLE:  Customer Service Teller/Customer Service Representative

 

Job Classification: Non-Exempt, Full-Time

 

Department: Retail

 

Reports to: Community Bank Manager

 

Education Requirements:  High School Diploma or GED

 

Description of Position / Function:

 

This position will be primarily a Customer Service Teller position, while also supporting as a Customer Service Representative as needed.

 

Customer Service Teller’s primary role is to provide superior customer service experience during the client interaction.  Ensure all clients are greeted immediately upon entering the branch office.  Performs lobby management effectively to ensure the needs of clients are identified and fulfilled.  Perform routine banking transactions such as deposits, checks, payments, cash orders, coin processing, issuing official checks/money orders, etc.  Equitably contributes to the branch attainment of sales and referral products goals by identifying and making referrals.  The Customer Service Teller will need to be able to assist clients in many aspects of their accounts directly and indirectly through referrals including account inquiries, account maintenance, account resolution, online and mobile products and services, and debit cards.  Adheres to all policy and procedures of the company.  Follows operational procedures including protecting customers, bank assets and bank security.  Accurately completes information on systems and forms to mitigate exposure while ensuring service delivery and quality.  Customer Service Teller may serve as a specialty teller as assigned; vault/back up vault, ATM, Coin, etc.   Customer Service Teller will make our promise of “Service Beyond Expectations” Begins with Me real and believable by following our defined principles.

 

Customer Service Representatives will perform a broad variety of account opening and customer services.  Opens a wide variety of Consumer and Business Bank Accounts including loans and deposits.  Identifying and completing referrals to other Lines of Business including but not limited to Mortgage, Investments, Cash Management, Commercial Loans and Insurance.  Ability to identify and cross-sell next Summit service or product.  Customer Service Representative will need to be able to assist clients in many aspects of their accounts, including account reconciliation, account maintenance, online and mobile products and services, wire transfers, debit card, check orders, and overdraft assistance.  The employee must be able to assist and open CDARS accounts/transactions, IRA accounts/transactions, and consumer loan products.  The employee will also be asked to educate and profile clients using bank systems.  The employee will be asked to organize their work to include but not limited to complete sales tracking, plans, follow up client calls, client onboarding and client retention.  Adheres to all policy and procedures of the company.  Follows operational procedures to include security.  Customer Service Representative will make our promise of “Service Beyond Expectations” Begins with Me real and believable by following our defined principles.

 

Job Skills and Qualifications Required:

 

The employee must be comfortable and confident in a sales and service environment.  They must be able to be part of a team and work closely with fellow Customer Service Tellers and Customer Service Representatives.  They must have and exhibit a professional manner and exhibit good interpersonal skills.  Must have computer knowledge, good typing skills, math skills, attention to detail, and be a good listener. 

 

 

 

Summit Financial Group and the Subsidiaries are an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

 

 

 

Job Title: Customer Service & Sales Associate - *NEW* Division

• Entry-level position that serves customers’ needs both at our firm and in-the-field by providing information about products & services to grow business while handling & resolving issues…




• Skills needed including listening, customer service, product knowledge, quality focus, problem-solving, market research, office, and phone skills, resolving conflict, analyzing information, multi-tasking




• This is a very visible position across all sections of our business which will provide the right individual with the ability to learn the industry and showcase their talents. this will involve various training, growth, and professional coaching opportunities in both technical and business disciplines along with a mentor relationship with the department manager

 

Essential Functions:

• Reach out to every possible customer [current, previous, potential] to generate more business




• Resolves customer questions e.g. related to orders, answer phones & take orders as needed




• Get orders & follow up completed & submitted e.g. writes up orders, do price quotes & send invoices




• Has and grows knowledge of products, prices, installations, and various marketing promotional services




• Maintains DETAILED customer records by updating account information




• Provides assistance answering calls during high volume and/or when people are out




• Organizing appointments and meetings with TARGETED consumers interested in client's services




• Identifying and establishing new business




• Attending conferences and meetings




• Build relationships




• Call on regular & prospective customers to earn orders & talks with customers by phone et.al.




• Research competitors




• Gathers analyzes and delivers information from the field to develop strategies and product offerings




• Coordinate issues with key clients between service, support, customer service, marketing & finance




• Performs other duties as assigned by supervisor

 

Requirements:

• Qualified applicants must be legally authorized for employment in the united states




• The offer of employment is conditional pending background check & drug screen




• Reliable transportation

 

Experience and Background:

• Experience, knowledge, and ability helpful




• English and Spanish with clear proper communication and grammar




• Pleasant telephone voice/manner

 

Education:

• High school education or equivalent




• College degrees associated with this type of position are helpful like business, marketing, entrepreneurship, etc.

NO EXPERIENCE IS NEEDED FOR THIS POSITION, we will fully train the candidate selected in several business aspects like customer service, client relations, public relations, sales, business management, leadership development, customer service, and marketing strategies. Each individual will start at ENTRY LEVEL with the opportunity to advance based on individual performance, so if you work harder than anyone you know, you want to learn and develop new skills and you want to start a long term career, then look no further!

We have a ton of interest in our company, we will be looking at EVERY resume that is submitted, one of our core values is fairness, so we will be in contact within 24-48 hours if you're selected for an initial interview.

We are a leading business consulting outsourcing provider of customer service and customer acquisition solutions spanning the entire sales cycle.

We realize that with every customer contact lies opportunity- the opportunity to make a connection. The responsibility of interacting with our clients’ potential customers is one we take seriously. That is why we are hiring those with a background in restaurant, retail, hospitality, or customer service who are looking for a career change. It’s because we know that the impression our people make can mean the difference between losing or gaining a lifetime customer.

We Train our Customer Service and Sales Team in the Following Areas:

Customer Service Management:

Serving some of the most prominent brands in America, we ensure clients get more from customer relationships by delivering consistently superior service.

Sales Management:

We leverage conversation and in-person social interaction to improve acquisition and retention, enhance brand loyalty, increase sales, and revenue for our clients. Our team is dedicated to creating a consultative sales process designed around solutions, not persuasion.

Business Management Solutions:

Spanning almost a decade the business solutions team is one of the best in the industry. We train and mentor team members to develop the skills they need to lead a team by honing the strengths they naturally possess.

 

Job Requirements:

We are one of the fastest-growing customer service and customer acquisition outsourcers with locations across the United States. Our rapid growth has created great opportunities for our employees, clients, and the many communities that we call home.

With more locations, our team is creating new opportunities daily:

• We have our own in-house leadership development programs

• Opportunities for individuals to join a company where they can enjoy their workday

• 100% of our management team is promoted from within our organization.


• Opportunities to provide excellent levels of service to the clients we support and to thousands of customers daily


• We believe in recognizing individual employees for their contributions and achievements
  

• Opportunities to grow and develop a career in management or leadership that individuals really want

 

Educational Requirements:

• High School Diploma


• College preferred

 

Experience and Skills:

• 1-2 years customer service or sales experience – retail, restaurant, or hospitality, CSR experience included


• Ability to remain highly motivated in customer service and sales environment


• Creative thinker and problem solver


• Highly energetic with motivation to appreciate customers and other team members


• Multi-task oriented


• Excellent active listening and interpersonal skills


• The confident and positive attitude expressed with a genuinely sincere tone


• Adaptive to change


• Excellent oral and written communication skills with emphasis on probing


• Ability to lead a conversation


• Demonstrate personal responsibility (i.e., attendance, punctuality, ownership of day-to-day activities

FOR IMMEDIATE CONSIDERATION APPLY TODAY! If you're selected, you'll be contacted within 24-48 hours so make sure your contact information is updated.

 

Must be eligible to work in the U.S.

 

JOB TITLE:  Customer Service Teller/Customer Service Representative

 

Job Classification: Non-Exempt, Full-Time

 

Department: Retail

 

Reports to: Community Bank Manager

 

Education Requirements:  High School Diploma or GED

 

Description of Position / Function:

 

This position will be primarily a Customer Service Teller position, while also supporting as a Customer Service Representative as needed.

 

Customer Service Teller’s primary role is to provide superior customer service experience during the client interaction.  Ensure all clients are greeted immediately upon entering the branch office.  Performs lobby management effectively to ensure the needs of clients are identified and fulfilled.  Perform routine banking transactions such as deposits, checks, payments, cash orders, coin processing, issuing official checks/money orders, etc.  Equitably contributes to the branch attainment of sales and referral products goals by identifying and making referrals.  The Customer Service Teller will need to be able to assist clients in many aspects of their accounts directly and indirectly through referrals including account inquiries, account maintenance, account resolution, online and mobile products and services, and debit cards.  Adheres to all policy and procedures of the company.  Follows operational procedures including protecting customers, bank assets and bank security.  Accurately completes information on systems and forms to mitigate exposure while ensuring service delivery and quality.  Customer Service Teller may serve as a specialty teller as assigned; vault/back up vault, ATM, Coin, etc.   Customer Service Teller will make our promise of “Service Beyond Expectations” Begins with Me real and believable by following our defined principles.

 

Customer Service Representatives will perform a broad variety of account opening and customer services.  Opens a wide variety of Consumer and Business Bank Accounts including loans and deposits.  Identifying and completing referrals to other Lines of Business including but not limited to Mortgage, Investments, Cash Management, Commercial Loans and Insurance.  Ability to identify and cross-sell next Summit service or product.  Customer Service Representative will need to be able to assist clients in many aspects of their accounts, including account reconciliation, account maintenance, online and mobile products and services, wire transfers, debit card, check orders, and overdraft assistance.  The employee must be able to assist and open CDARS accounts/transactions, IRA accounts/transactions, and consumer loan products.  The employee will also be asked to educate and profile clients using bank systems.  The employee will be asked to organize their work to include but not limited to complete sales tracking, plans, follow up client calls, client onboarding and client retention.  Adheres to all policy and procedures of the company.  Follows operational procedures to include security.  Customer Service Representative will make our promise of “Service Beyond Expectations” Begins with Me real and believable by following our defined principles.

 

Job Skills and Qualifications Required:

 

The employee must be comfortable and confident in a sales and service environment.  They must be able to be part of a team and work closely with fellow Customer Service Tellers and Customer Service Representatives.  They must have and exhibit a professional manner and exhibit good interpersonal skills.  Must have computer knowledge, good typing skills, math skills, attention to detail, and be a good listener. 

 

 

 

Summit Financial Group and the Subsidiaries are an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

 

Edge Concepts is an outsourced marketing agency looking for a Full-Time Customer Service Representative to permanently join our Newark office.

You will work with our Marketing Associates and various product specialists, as well as mid-office and operations teams, to deliver a seamless and integrated experience to consumers across our client portfolio.

This role offers you the opportunity to work in a national firm that offers excellent career progression.

 

Here at Edge Concepts, our company holds four key values:

• Leadership: Leadership is not a position or a title; it is action and example. We put our team in front of our own personal gain; we ensure their success is acquired before we look at our own needs.




• Honesty: If you want to be trusted personally or professionally, you must be honest.




• Growth: We measure growth by the tenacity in someone’s work ethic, which guarantees an outstanding outcome.




• Professional Development: Professional development comes from a commitment to excellence. “The quality of a person’s life is in direct proportion to their commitment to excellence, regardless of their chosen field of endeavor” - Vince Lombardi.

 

Essential Skills:

• Clear written and verbal communication skills




• 1+ years of prior experience is preferred




• Strong relationship management skills




• Ability to adapt to a rapidly changing business and technology environment and to utilize all available tools and resources to service clients as efficiently as possible




• Business acumen in the marketing and client relations field is preferred




• Must understand and comply with applicable regulations and standard operational procedures




• Must ensure that all transactions are executed properly and meet compliance guidelines

 

Core Responsibilities:

• Provide high-quality service to each of our clients




• Maintain client confidentiality at all times




• Manage daily client transactions and inquiries accurately, within established deadlines, operating within our Standard Operational Procedures




• Research, follow-up, and resolve client inquiries and problems through effective interaction with clients, customers, and product specialists.




• Communicates clearly with staff in a timely and professional manner




• Identify cross-sell opportunities and escalate to our sales team and product partners to close or provide advice to the client.

 

Candidates with the following experience are encouraged to apply!:

Customer Relations, Build Customer Relationship, Customer Acquisition, Customer Development, Customer Relationship, Customer Support, Customer Service Manager, Customer Behavior, Customer Insights, Customer Engagement, Customer Relationship Management

We have full-time account executive and management trainee openings available for career-minded individuals with unbeatable people skills. This is an entry-level opening NOT in a call center environment. If you have restaurant, bar, or retail experience, then we want to hear from you!

Servicing government funded giants with a smile and a handshake is why our company has enjoyed unprecedented growth this year. We pride ourselves on developing and executing unique and personable advertising campaigns focusing on lead generation for our clients.

 

Requirements:

We have committed to expanding our Palm Desert office to 3 new locations that our clients are expanding to this year; therefore, we must start talent scouting right away for managers, assistant managers, and promotional representatives for those offices. Each opening is Entry Level, which means NO EXPERIENCE REQUIRED! Each opportunity is highly competitive.

 

We look for 4 critical attributes each candidate must possess:

• Above average people skills


• Excellent student mentality


• Winning attitude


• Great work ethic and ambition

 

We offer personal, hands-on training tailored to each individual’s strengths and weaknesses. We also offer promotions and compensation based on each person's merit and achievements, NOT seniority. If you're tired of rotating shifts, making minimum wage, no growth, or "Last Call" hours... Let us be your answer!

Benefits:

• High Income Potential


• Flexible Schedule


• Part-Time and Full-Time Hours Available


• Exciting Work Environment


• Unlimited Growth Potential


• Stability and Security

If you have experience in any of the following you are encouraged to apply: Hospitality, Restaurant, Restaurant Server, Restaurant Management, Restaurant Supervisor, Restaurant General Manager, Restaurant Experience, Server, Host/Hostess, Hospitality Management, Barista or Bartending,

FULL TIME - Entry Level Customer Service & Sales Openings

Position involves face to face client services

 

Divinity is a leading business consulting outsourcing provider of customer service and customer acquisition solutions spanning the entire sales cycle.

Responsibilities:

• Provide excellent customer service to every customer by informing and educating them about the brands and product details.


• Plan and run presentations with the goal of making sales and growing brand awareness.


• Work with management to coordinate schedules for all promotional events.


• Communicate through sales reports on results and opportunities.


• Implement marketing strategies and sales techniques

This is an in-person, client-facing position that involves customer service, marketing and sales.

​Qualifications:

• Previous experience in customer service, sales, or other related fields


• Ability to build rapport with clients


• Ability to prioritize and multitask


• Positive and professional demeanor


• Must be comfortable with in-person sales


• Must be comfortable working face to face with customers


• Excellent written and verbal communication skills

 

Persons with Experience in the following areas should apply: Account Sales, Consumer Product Sales, Sales, Consumer Sales, Sales Customer Service, Generate Sales, Inside Sales, Customer Behavior, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Service Sales, Customer Rep

Our company has an open position for a Customer Support Representative. The Customer Support Representative position will be responsible for expanding our company's marketing initiatives to manage, develop, grow, and maintain both new and existing partnerships and relationships within the field of our clients. As one of our Customer Support Representatives, we want you to take pride in the fact that you play a key role in our mission to provide outstanding experiences for our customers. The Customer Support Representative recognizes that each interaction with the customer is an opportunity to enlighten potential new customers and educate them on the latest products and services our clients are offering. From the customer’s perspective, each Customer Support Representative is a resource that can be used to guide the customer through education and decision making.

 

Key Responsibilities and Accountabilities:

• Requires great customer service skills, sales, and closing skills as well as purposeful follow-up skills


• Ensure customer sales have been completed and all questions have been thoroughly answered


• Maintain constant and consistent follow-up and proactive communication with customers


• Knowledge of each territory location, community and ability to teach to other Customer Service Associates


• Knowledge of our client’s products and staying up to date with any new promotions they may be offering


• Familiarize yourself with the competition, pricing, and frequently asked questions or concerns for potential new leads


• The ability to apply principles of logical thinking to a variety of practical situations and accurately follow standardized procedures or processes


• Maintain a positive attitude and a desire to be successful


• Maintain a professional, yet friendly, atmosphere for customers


• Aids the team effort in every way possible and acts in the best interest of the company


• Flexible with schedule and hours within the company


• Attend and participate in various community-related events/grand openings, training seminars, and other company events as required


• Other duties within the scope, spirit, and purpose of the job, as requested by management

 

Desired Skills, Experience, and Qualifications:

• Bachelor's degree preferred OR


• 2+ years of related experience in customer service


• Outstanding interpersonal, verbal, and written communication skills


• Detail-oriented individual who also has the ability to think and plan strategically


• A self-motivated problem solver with creativity, a strong work ethic, and a high energy level


• Have a passion for our customer experience based mission

We are a progressive firm made up of former students and veterans committed to helping other students and veterans in search of advancement opportunities. We believe in showcasing the diversity of the individuals that make up our firm and we have chosen to capture that in as many ways possible including our brand. Furthermore, we represent our clients in the highest standard possible, delivering the best results in new customer acquisition as well as the highest level of customer service.

Notion Inc. is looking for enthusiastic and motivated professionals to be an integral part of our direct sales and customer service team. The company is built on a firm belief in customer service and providing true value to our clients and our team of Direct Customer Service Representatives is a key to this approach as we help our clients manage their sales needs.

 

The Direct Customer Service Representative’s critical responsibilities will include:

• Engage daily with potential new leads and provide impeccable customer support to each individual


• Liaison between Production, Sales, and Clients


• Focus on quality assurance and quality control


• Focus on deadlines


• Managing client relationships


• Understanding client needs


• Creating Key Performance Indicators

 

The Desired Attributes of the Direct Customer Service Representative:

• 
  Service Quality: Exceeds the customer’s (both internal and external) needs in every interaction.


• 
  Teamwork: Ability to demonstrate a cooperative spirit and capacity to work well as a team member.


• Problem Solving: Recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.


• 
  Communication: Reviews customer deadlines and requests additional necessary details from supervisor and or coworkers. Actively listens to coworkers and management and works together to solve the problem through effective communication.


• Positive attitude and professional demeanor.


• Personal confidence and genuine aspiration to help our clients.

 

Direct Customer Service Representative Skills, Attributes, and Qualifications:

• 1-2 years experience in customer service a bonus but willing to train.


• Great communication skills.


• Experience interacting with customers.


• High school or college graduate preferred.

 

If you are seeking full-time employment opportunities and have the following experience you are encouraged to apply today: Customer support, customer service, customer relations, customer service manager, customer success, direct customer service, customer service associate, customer service representative, or customer retention

Summary / Primary Role:

The Entry Level Customer Service Representative is responsible for performing all tasks involved with Client Services. This position will involve learning and explaining services and products on behalf of all of our clientele.

 

Principal Duties and Responsibilities:

(Management may amend or assign duties and responsibilities to this job with appropriate notification)

• Follow directions and work as a team.


• Responsible for assigned customer accounts.


• Responsible for the accuracy of all paperwork that arrives for assigned accounts.


• Ensure that all inbound and outbound paperwork is completed accurately and correctly.


• Maintains training abilities for clients and consumers


• Responsible for accuracy of all entries for client services and sales


• Create all in-office projects and classroom training products


• Must be pleasant, professional, detailed communication skills and Outlook skills.


• Plan, coordinate, and run five 15‐person outreach shifts per week


• Comfort working with iPads and tablet-based software


• Analyze the profitability and efficiency of the team


• Learning basic customer service techniques and client services to help with problem shooting

 

Qualifications and Key Skills:

(The following are representative of the education, experience, knowledge, skills or ability required for this position)

• Must be able to follow directions and work as a team


• Must be knowledgeable with Microsoft Office.


• Must have strong oral communication skills.


• Ability to prioritize tasks effectively and execute quickly


• Professional Business Attire and Training Ability


• The position could involve standing for long periods of time throughout the day.


• Superior organizational skills - able to manage multiple priorities simultaneously

 

Persons with Experience in the following areas should apply: Customer Acquisition, Customer Development, Customer Relationship, Customer Support, Customer Service Manager, Customer Success, Direct Customer Service, Customer Service Associate, Customer Service Representative, Customer Retention, Customer Agent

Have you heard the phrase “love what you do, never work a day in your life”?

Well here we live that, every day. When you’re passionate about what you do, you love the people you do it with, and you’re constantly growing as a person, time flies, and you’re always having fun.

• Are you driven and looking for a career that will not only empower your personal and professional growth but will allow you to build the career and future you desire?




• Are you often described as a confident and collaborative leader?




• Are you looking to BUILD an opportunity?

 

Position Responsibilities:

• Use of sales and marketing techniques




• Customer service relationship building




• New sales acquisitions




• Client branding/marketing




• Account updates




• Full-time Leadership mentoring




• Entry-level management training




• Human resource duties

 

Management leadership development:

• Interviewing




• Sales and marketing training fundamentals




• Team building and mentoring




• Human Resources and administration duties




• Finances




• Accounting

 

Qualifications:

• Competitive individuals with a winning mentality to move up into a leadership role




• Sports minded and Energetic team players




• Team captains ready to grow and train




• Positive Energy




• Candidates who are serious about a long term career

 

Experience in these areas is a plus:

• Advertising/ Brand Ambassador




• Business Administration




• Hospitality/Restaurant




• Management/ Corporate Trainer




• Marketing/ SEO




• Sales/ Business Development




• Communications/ Public Speaking




• Promotions/Events




• Public Relations




• Retail

 

Why Us?

• We start all our assistant managers in a complete training program for the sole purpose of developing a strong leadership team from within.




• We do not believe in tenor or seniority, we promote to management those who get the job done and are top performers in our sales and marketing departments.




• We focus on developing and enhancing the competitive nature and leadership potential within every potential candidate. This is a valuable opportunity for those who have experience in sports marketing, advertising, team leadership, sales, entrepreneurship, and anybody with a competitive mindset. In the past, our top Assistant Managers have participated in Soccer, Football, Basketball, Lacrosse, Tennis, Golf, Dance, Baseball, and Hockey as a team-player, coach, or captain.

 

Persons with Experience in the following areas should apply: Sports, Sports Marketing, Sports Management, Sports Promotions, Sports Entertainment, Sports Advertising, Sports Training, Sportsman, Sports Minded, Sports Sales, Team Sports, Sports Oriented, Coaching and Developing, Coaching, Developing and Building Teams, Team Player, Team sports, Entry Level, Training

Provide a core structure for every position and give each associate a clear path for gaining expertise in their roles. Provide coaching and support to assist in their development. Foster great camaraderie between team members.

Location - McLean, VA 22102

6 months Contract to hire

 

Job Summary/Company: Sparks Group has partnered with a fast-growing tech company who is seeking Trusted Referees to assist in providing excellent service and support to their customers via virtual FaceTime calls. If you are passionate about providing customer service and want to jumpstart your career with a company that boasts a revered culture and opportunities for professional growth, then APPLY NOW! Ideal candidates will have excellent communication skills and be comfortable in front of a camera. (*This position does require you to be on-site, parking is provided.)

 

Responsibilities:

• Provide timely, accurate and efficient service to our customers via FaceTime or by other virtual methods

• Assist customers in the verification process, step by step

• Provide resolution to unique customer concerns related to identity verification

• Practice discretion while handling vital, personal information

 

Qualifications/Background Profile:

• 6 + months in customer-facing role is preferred

• Intermediate to advanced computer skills; including proficiency with internet and search engines, operating systems, and browsers; effective manipulation of

multiple screens simultaneously

• Comfortable communicating virtually with customers via FaceTime, Zoom and other virtual methods

• Demonstrate excellent written, verbal and interpersonal skills

• Projects a competent, enthusiastic and empathetic demeanor with customers

• Ability to execute multiple tasks simultaneously in a fast-paced, high-volume work environment

• A passion for delivering an excellent customer experience

• Must possess a can-do attitude and strong work ethic

• Strong initiative, drive to succeed, and time management skills

• Excellent attention to detail, spelling, and multi-tasking abilities

 

Available Shifts:

7:30am-4pm

10:30am-7pm

12:30pm - 9pm

3:30pm-12am

6:30pm - 3am (overnight)

11:30pm-8am (overnight)

 

Workweeks:

Monday - Friday (Sat/Sun OFF)

Friday – Tuesday (Wed/Thurs OFF)

Sunday – Thursday (Fri/Sat OFF)

Tuesday – Saturday (Sun/Mon OFF)

 

Training Schedule is typically M-F 8:30 am-5 pm