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Do you enjoy helping people? Are you a good listener? How are your computer skills? We are looking for someone with a good attitude, attendance, work ethic for a full-time CSR / Admin position. Experience in an Auto Body Repair environment is helpful but not a requirement.

Our Customer Service Representatives are responsible for the "customer connection" on phones and in person and must be polite, professional, helpful and hospitable. They also will learn to use our management software and enter invoices. Sometimes it may be necessary to drive a customer somewhere for vehicle drop off and pickup.

We are family-owned and operated for 44+ years and Better Business Bureau accredited with a rating of A+. We offer competitive wages and excellent benefits, after a New Hire Period:

• Paid Time Off (PTO)


• paid holidays


• health insurance premiums paid 100% for employees after the 60-day waiting period


• a cafeteria plan including unreimbursed medical, commuter benefits and dependent care.


• After one year of continuous employment, we pay 50% toward medical benefits for dependents and there is a generous Company matching 401k plan.

We care about our people so we employ a coach to help them develop even further both personally and professionally.

Great opportunity for growth and advancement! Our CSRs often learn to estimate or help in the shop production area.

Must be authorized to work in the U.S. and possess a current and valid California Driver's License with a provable clean DMV driving record.

We background and drug screen all candidates to whom we offer a job which has been accepted. 

Only applications submitted through our website at www.lofrano.com (click on Employment) will be reviewed. Any privacy information entered on application cannot be viewed by employer until such time as a job offer has been made and accepted. 

Chocolate Fish Coffee Roasters is growing and looking for new team members.

Work is available at all locations, Coffee Bar Downtown Sac, Coffee House & Roastery in East Sacramento and soon to be opened our Land Park Coffee House.

Roles needed:

• Food Prep & Register (a combined roles)

• Experienced Baristas and/or Customer Service Professionals who want coffee as your career in life

Our Core Purpose is to "Make coffee approachable to everyone"

REQUIREMENTS:

• Recent front of house experience in a PROFESSIONAL environment, restaurant, cafe or bar-

• Recent Kitchen experience, food prep, bussing

• Passion for COFFEE, People & Learning-SMILE Constantly-Love to share coffee knowledge in a approachable FRIENDLY manner. -Excellent people, COMMUNICATION and customer service skills

• Organized + tidy-Multi task in a fast-paced environment-Walk and talk at the same time-

• Ability to work in a physically demanding environment, bend and lift 50 lbs.-Work well in a group -self direction once tasks are learned

We will provide AWARD WINNING training to the right people. Our Baristas have placed highest in competition at the Regional and National level of all Sacramento Baristas. Our coffee has won multiple medals at the Golden Bean North America competition and 2nd overall in 2017.

Positions are 4-6 days a week, 5-6 hour shifts 25-35 hours, weekends and weekdays

4749 FOLSOM BLVD

Job Type: Part-time

We are looking for motivated people that like to have fun, smile and take care of our customers by offering the BEST in customer service! We sell quality comfort and stylish woman's footwear and accessories from many popular and in demand brands.

We are looking to hire people that like people, LOVE shoes and want to thrive in a retail sales environment. We will train anyone willing to put forth the effort and really love to find employees that want to be a part of our extended Sole Desire family! Many of our Managers started out as part time employees and grew to love our company and continued to grow with us.

So if you like like FREE SHOES, great people, awesome customers and want to sell shoes, APPLY TODAY! Like right now! What are you waiting for?!

Come join our shoe family!

XO,

Michele

Sole Desire Shoes

• Assist Cable & Internet  customers with billing or video technical repair inquiries 

• Review, analyze and respond to customers’ billing inquiries 

• Resolve customers’ open issues or questions 

• Troubleshoot technical issues 

• Determine business offerings that the customer does not currently have and make the appropriate sales offer to upgrade and add on to their service 

• Strive to resolve technical issues on the first call 

• Knowledge of Clients processes and policies 

• Build trust and rapport with the Clients customer through clear, respectful interaction 

• Understand “client call flow”

• Always strive to ensure First Call Resolution (FCR) and complete Customer Satisfaction (VOC). 

• Correctly code the sale accurately and completely for the installer 

Do you enjoy helping people? Are you a good listener? How are your computer skills? We are looking for someone with a good attitude, attendance, work ethic for a full-time CSR / Admin position. Experience in an Auto Body Repair environment is helpful but not a requirement.

Our Customer Service Representatives are responsible for the "customer connection" on phones and in person and must be polite, professional, helpful and hospitable. They also will learn to use our management software and enter invoices. Sometimes it may be necessary to drive a customer somewhere for vehicle drop off and pickup.

We are family-owned and operated for 44+ years and Better Business Bureau accredited with a rating of A+. We offer competitive wages and excellent benefits, after a New Hire Period:

• Paid Time Off (PTO)


• paid holidays


• health insurance premiums paid 100% for employees after the 60-day waiting period


• a cafeteria plan including unreimbursed medical, commuter benefits and dependent care.


• After one year of continuous employment, we pay 50% toward medical benefits for dependents and there is a generous Company matching 401k plan.

We care about our people so we employ a coach to help them develop even further both personally and professionally.

Great opportunity for growth and advancement! Our CSRs often learn to estimate or help in the shop production area.

Must be authorized to work in the U.S. and possess a current and valid California Driver's License with a provable clean DMV driving record.

We background and drug screen all candidates to whom we offer a job which has been accepted. 

Only applications submitted through our website at www.lofrano.com (click on Employment) will be reviewed. Any privacy information entered on application cannot be viewed by employer until such time as a job offer has been made and accepted. 

Customer Service Specialist

ElizabethW is an artisanal apothecary manufacturer, located in Emeryville, CA established in 1995.  Well-known as a niche beauty brand, we supply luxury spas, hotels, and stores at wholesale with our California-made gifts and amenities.  We also operate 2 elizabethW boutiques.

We are seeking a highly motivated, very detail-oriented, enthusiastic individual to join our team as a Customer Service Specialist.  This position is full-time 40 hours per week.

Position Summary:

Responsible for working directly with our retailers, helping to input and process orders both domestic and international, and provide a variety of services and information regarding products, prices, availability, as well as office coordination and administration functions.

Essential Functions:

• Understand customer needs via phone, email, and fax

• Process orders for wholesale and retail

• Maintain and file invoices and receipts received from our retail stores

• Prepare export documents as necessary for shipments large and small

• Provide pricing and product information, and customer support generally

• Upload and maintain merchandise online as necessary on E-commerce websites

• Monitor and reply to client and consumer correspondence & requests

Other Responsibilities:

• Perform other duties as assigned including help with marketing campaigns

• Maintain and update in-house address database of customers

• Assistance with preparation for trade shows and other events

Knowledge, Skills and Abilities:

• Very focused attention-to-detail and organizational skills

• Excellent written and oral communication skills

• Provide professional and courteous customer service

• Troubleshoot and problem solve as needs arise

• Able to manage complex tasks thoroughly from start to finish

• Excellent listening skills

• Self-motivated and self-starter

• High level of integrity and work ethic

Minimum Qualifications:

• General education degree (GED) or Bachelor’s Degree

• 2 to 3 years of direct work experience in Customer Service

• Strong knowledge of retail and/or wholesale is a big plus

Please visit elizabethW.com to learn more about us.

Please include a cover letter saying why you would be the ideal candidate for this position and your resume with the subject title “Customer Service Application”.

Due to the number of responses, we will only contact those candidates that meet the above requirements and only until the position is filled.

Purple Heart Patient Center is Oakland's longest running licensed cannabis retailer serving guests since September 18, 2006. We provide friendly, compassionate and professional customer service to our guests on an individual basis. PHPC provides quality-controlled and affordable cannabis to medical cannabis patients and adult use guests, to ensure that all guests receive the best cannabis for each individual's condition. We offer a diverse, unique, and personable work environment with knowledgeable, eclectic, and a family-oriented staff. PHPC is a model cannabis retailer committed to human compassion and legal integrity. This is an entry-level position with potential for growth in the cannabis industry.

What We Offer:

• Full Time Reliable Employment
  
  


• Gold-Tier Health and Dental benefits 50% paid by Employer
  
  


• Paid Time Off
  
  


• Great employee discount
  
  


• Opportunities for advancement
  
  

Minimum Requirements:

• Current, Former, or Future 215 Patient.
  
  


• Able to pass a criminal background check
  
  


• High School Diploma or equivalent
  
  


• Retail sales experience
  
  


• A passion for cannabis, but retail cannabis experience is not necessary
  
  


• Ability to work full time, starting with evenings and weekends
  
  


• 21 or older

Preferred Qualifications:

• California Resident living within 40 minutes of Oakland.
  
  


• 2 years recent retail sales experience in a fast paced environment
  
  


• Basic knowledge of medical cannabis
  
  


• Computer literate, experience with Mac products and Excel preferred 

Required Skills:

• Strong time management and organizational skills
  
  


• Excellent communication skills
  
  


• Work well with others
  
  


• Stress tolerance and adaptability
  
  


• Initiative and a high energy level

Job Responsibilities:

1. Arrive on time to your shift each day


2. Provide excellent customer service while helping guests choose their products.


3. Ring up transactions


4. Accurately complete daily inventory, including counting and basic math skills.


5. Weigh, bag, and label products for sale quickly while meeting quality control standards.


6. Keep the dispensary clean throughout the day and before the end of each shift.


7. Additional tasks and responsibilities as assigned by management.

How to Apply

Please apply only if you are already living in the Bay Area, CA. If you are planning to move here to enter the cannabis industry or you have recently moved here, you are more than welcome to apply after you have moved and established yourself as a California resident.

If you meet our requirements please email a cover letter and your resume to jobs@purpleheartpc.org or submit them in person at 415 4th Street, Oakland, CA.

**Applications without a cover letter will not be processed. Please include why you want to work in the cannabis industry in your cover letter. **

**Please, DO NOT call about this position! However, you are welcome to come by to submit your cover letter and resume in person. **

Established Agency looking for a Customer Service Driven Candidate!

We are seeking a Personal Lines Customer Service Insurance Agent to join our team in servicing our existing clients. We need a person strong in customer service and focused on helping our clients. Insurance experience is required. We invite you to come join a team of professionals working together to show clients the great value behind being well covered.

INSURANCE LICENSE IS REQUIRED WITHIN FIRST MONTH OF EMPLOYMENT OR BEFORE. BILINGUAL SPANISH/ENGLISH (BOTH ORAL AND WRITTEN) AND INSURANCE EXPERIENCE IS REQUIRED.

Check us out! www.thepointinsurance.com or Instagram and Facebook @thepointinsurance

Primary Responsibilities

• Address client questions/concerns regarding topics including billing issues, policy changes, keeping policies active, etc.

• Process Payment, endorsement, and cancellations.

• Communicate directly with clients, real estate agents, escrows, mortgagees and insurance companies.

• Review policies with client to ensure they're protected in the best way possible.

• Keep accurate and detailed records in our management system (TAM).

We're looking for someone who:

• Is Bilingual in English/Spanish. • Has Insurance Experience • Is detail oriented • Has a friendly and enthusiastic attitude when helping others. • Has great customer service skills •  Is familiar with Microsoft Office. • Is a team player, responsible, able to multi-task. •  Is punctual, honest and reliable.

 **Insurance Experience and Bilingual in English/Spanish Required  

Floor covering company seeking an office assistant to work full time.

Duties consist of greeting customers, assisting sales, answering phone calls, and administrative work.

Bi-lingual a plus, spanish speaking.

Please send resumes by email

Mail and More on Hollywood is a long-established neighborhood retail office support center.

Although we are a small store, staffed with a small number of service professionals, we have a big, loyal customer following. We are looking to add another member to our team.

We want a friendly, energetic and hardworking person to join us.

We will provide complete training. This is a long-term employment opportunity.

Here are some services we offer to give you an insight of what we do:

Retail packing

Shipping via FedEx, UPS, USPS, DHL

Copy/Print Services

Passport Photos

Mailbox rentals

Job Requirements:

Ability to lift 50 lbs

Typing speed at least 40 wpm

Computer literate and internet savvy

Packaging and Shipping experience a plus, but not required (will train)

Be able to engage customers in conversation to explain our services.

Able to work flexible hours Monday-Saturdays

Notary and live scan experience a plus!

Come meet our team's wonderful personalities and professionals that keep the customers coming back year after year.

Title Nine is currently looking for full-time Customer Service Rockstars in Emeryville!    

Do you love the outdoors? Are you passionate about women’s activewear? Then Title Nine is the place for you.    

As a Customer Service team member, you’ll get 3 weeks of training that dives into our women’s activewear products, systems, and best practices. Our Rockstars are the front-line experts to our fans (aka customers), whether on the phone, via live-chat and email requests. If you thrive in fast-paced environment, we need you!     

We have full-time (40 hours/week) and part-time (20+ hours/week) positions available. We are open 7 days/week, so at least 1-weekend day is required (typical schedules include 2-consecutive days off on Friday/Saturday or Sunday/Monday). We are hiring for shifts starting at 5:45am, 7:30am, 8:00am, 8:30am, or 9:00am.    

 What We Offer: 

• $16.50/hour


• Full-time benefits = paid time off, holiday pay, health benefits (medical, dental, vision)


• All employees receive free and heavily discounted products, on-site gym and fitness classes, and retirement plan      participation.


• Fun work environment. 

 What you will do in this job:

• Provide product detail to customers and process orders/requests by phone, web chat, or email.


• Respond to our customers with accuracy, efficiency and quality.


• Resolve issues, locate product in inventory or at a store, and manage accounts.


• Collaborate with our team and other departments to solve problems.


• Participate in monthly training about Title Nine products.  

 What Title Nine needs from you:

• 1+ years of customer service experience on the phone or in person.


• Sports, fitness and/or adventure are a meaningful, daily part of your life.


• Ability to quickly pick-up and learn computer systems and technology.


• Experience in retail, apparel, or similar industry preferred but not required.


• Ability to communicate specific details of our products to our fans both verbally and in writing.


• Active listening skills - curiosity about finding solutions and getting to the bottom of things.


• Rock-solid attention to detail and accuracy.


• A natural problem-solver.


• Passionate about helping people.


• Pass criminal background check.


• Sense of humor and love of chocolate!

About us: 

At Title Nine, we are everyday athletes and fitness fanatics passionate about our brands and the impact that sports and the pursuit of fitness have on our lives and our customers. We are a privately-held, omni-channel retailer that sells women's athletic apparel and sportswear. We have 19 retail stores, but the bulk of our business is transacted on-line. Come join the team!   

Apply online: 

https://www.titlenine.com/category/company-info/work-at-t9.do  

  Family-owned Cookie Manufacturing Company located in the East Bay is looking for an enthusiastic and outgoing addition to our team!  The Sales and Marketing Assistant will work to build and maintain positive relationships with customers and brokers, while helping to develop and expand our on-line business.  The ideal candidate is organized, efficient, and able to manage multiple tasks with ease.     There are two major aspects of this position - Answer and triage all phone calls  - Process phone, fax and email orders - Provide customer follow up via phone or email - Manage customer small customer base  - Maintain open line of communication with shipping Dept ensuring orders ship timely - Maintaining customer database - Managing customer complaints and issues    - Managing our website content and assisting with the development of web business - Social media outreach - Manage direct mail efforts, including biannual catalog mailing - Assist and attend Trade Shows - Creating sales presentations and assisting with meeting prep   Requirements: - Pleasant phone manner and good people skills - Must be above average in the following programs: word, power point, excel  - Outgoing personality a must - Excellent oral and written communication skills - Ability to deal with difficult situations professionally - Knowledge of QuickBooks preferred, but not required Employment Specifics: 8:30 -- 5:30 Monday -- Friday  

    SHIPPING/CUSTOMER SERVICE ASSOCIATE     

Fast paced manufacturing company seeking bright, self-motivated applicants who possess a strong work ethic and have a passion for excellent customer service. Customer Service / Shipping Associate is a vital role within our organization. This position requires an organized, detail-oriented, problem solver with the ability to meet deadlines and juggle multiple tasks.  

  A successful Associate will have the following skills:  

High School Diploma (preference will be given to additional education in a related field) At least three years of experience in Customer Service or Shipping/Order Fulfillment      

• Experience in a warehouse shipping environment


• Excellent customer service skills


• Excellent communication skills, both written and verbal


• Physically able to lift up to 50lbs


• Strong computer skills


• Excellent telephone  etiquette 


• Strong decision making and time management skills


• Familiarity with Windows XP, Microsoft Outlook, Excel, Word, Quickbooks, 


• UPS/FED EX shipping software   


• Excellent documentation and reporting skills


• Effective problem solving skills


• Ability to effectively prioritize work time to ensure productivity

: 

Manage all aspects of fulfillment area

Ensure orders are shipped promptly and accurately.  

Communicate issues/problems immediately. 

Prepare weekly reports for management. 

Communicate inventory needs to production promptly. 

Manage returns and freight claims. 

Organize product samples 

Complete Weekly Finished Goods Inventory   

Resolve customer issues 

Clearly communicate order status      

Too Good Gourmet is a specialty food business located in San   Lorenzo, CA. Our main product is a line of cookies sold in department & specialty stores across the US. We are a hard working group that is enthusiastic about our product and the future of our company. We are looking for the perfect additions to our team.