“Customer service” jobs

“Customer service jobs”
“Customer service” jobs “Customer service jobs”

BookTree (www.booktree.us) is a unique company with the mission of making it easy for parents to read extraordinary high-quality books with their children. Each month, we deliver personalized totes of books to participating Bay Area schools, workplaces, and neighborhood locations. Our lending program has been a huge success, resulting in continuous growth and expansion. We are located in Daly City at 1699 Annie Street. If you would like to be part of a team that is passionate about supporting literacy and family quality of life, join BookTree!

Principal Duties and Responsibilities:


  • Using the company cargo van, pick up and deliver totes of books at participating schools and businesses

  • Load and unload vehicle according to defined processes, and keep inventory organized within the vehicle

  • Manage book inventory by keeping track of book sets

  • Develop strong collaborative relationships with personnel at local schools and businesses

Job Hours:


  • Approximately 110 hours/month (about 25 hours/week)

  • Only work on days with scheduled pick-ups/deliveries – approximately 17 days/month

  • Must be available on weekdays between the hours of 8am and 4pm

  • No work hours on weekends or holidays

Qualifications: 


  • NO EXPERIENCE (other than driving) REQUIRED – all training provided

  • Valid driver’s license and 4+ years of driving experience

  • Clean DMV record – must obtain DMV printout and bring to interview

  • At least 21 years of age – no exceptions

  • Able to routinely lift up to 45 lbs to load and unload delivery vehicle

  • Excellent customer service and communication skills – English verbal and written skills required

  • Must like children and be comfortable around children

  • Must pass background check

  • Extremely reliable and punctual – good attendance history

  • Able to manage detail and accuracy

Compensation: 


  • $18/hr to $25/hr after 3-month training period at $15/hr

  • Pay increases at 3 months and 9 months, annual raises based on performance

  • Year-end bonus

To Apply: 

Please reply to this ad explaining why you are interested in the position. Include your current resume or work history and the pay rate you are seeking. 

See who you are connected to at BookTree
Connect via:
See full job description

Purple Heart Patient Center is Oakland's longest running licensed cannabis retailer serving guests since September 18, 2006. We provide friendly, compassionate and professional customer service to our guests on an individual basis. PHPC provides quality-controlled and affordable cannabis to medical cannabis patients and adult use guests, to ensure that all guests receive the best cannabis for each individual's condition. We offer a diverse, unique, and personable work environment with knowledgeable, eclectic, and a family-oriented staff. PHPC is a model cannabis retailer committed to human compassion and legal integrity. This is an entry-level position with potential for growth in the cannabis industry.

What We Offer:


  • Full Time Reliable Employment


  • Gold-Tier Health and Dental benefits 50% paid by Employer


  • Paid Time Off


  • Great employee discount


  • Opportunities for advancement


Minimum Requirements:


  • Current, Former, or Future 215 Patient.


  • Able to pass a criminal background check


  • High School Diploma or equivalent


  • Retail sales experience


  • A passion for cannabis, but retail cannabis experience is not necessary


  • Ability to work full time, starting with evenings and weekends


  • 21 or older

Preferred Qualifications:


  • California Resident living within 40 minutes of Oakland.


  • 2 years recent retail sales experience in a fast paced environment


  • Basic knowledge of medical cannabis


  • Computer literate, experience with Mac products and Excel preferred 

Required Skills:


  • Strong time management and organizational skills


  • Excellent communication skills


  • Work well with others


  • Stress tolerance and adaptability


  • Initiative and a high energy level

Job Responsibilities:


  1. Arrive on time to your shift each day

  2. Provide excellent customer service while helping guests choose their products.

  3. Ring up transactions

  4. Accurately complete daily inventory, including counting and basic math skills.

  5. Weigh, bag, and label products for sale quickly while meeting quality control standards.

  6. Keep the dispensary clean throughout the day and before the end of each shift.

  7. Additional tasks and responsibilities as assigned by management.

How to Apply

Please apply only if you are already living in the Bay Area, CA. If you are planning to move here to enter the cannabis industry or you have recently moved here, you are more than welcome to apply after you have moved and established yourself as a California resident.

If you meet our requirements please email a cover letter and your resume to jobs@purpleheartpc.org or submit them in person at 415 4th Street, Oakland, CA.

**Applications without a cover letter will not be processed. Please include why you want to work in the cannabis industry in your cover letter. **

**Please, DO NOT call about this position! However, you are welcome to come by to submit your cover letter and resume in person. **

See who you are connected to at Purple Heart Patients Center
Connect via:
See full job description

The UPS Store INC an Equal Opportunity Employer

The nation's largest shipping and printing retailer, The UPS Store, is growing at an exceptional rate in the SF/Bay Area. Our goal is to employ exceptionally professional service-oriented people who are motivated to provide world-class customer service synonymous with UPS, one of the strongest and most recognized brands in the world.

Locally owned and operated, The UPS Store in San Francisco offers competitive wages and health benefits. Opportunities for advancement are robust - every current manager at the 7 locations run by this group began as an entry-level sales associates. The ownership is developing current employees for multiple local store openings in the near future.

All applicants must pass a criminal background check and become a California Notary Public and a Certified Fingerprinting (LiveScan) technician within the first 90 days of employment.

Duties include, but are not limited to:

• Providing world-class customer service for every client

• Taking ownership and independently resolving customer satisfaction issues

• Providing consultative service that incorporates up-selling and cross-selling to maximize revenue and encourage return visits

• Actively selling and mastering production of print service products

• Packing & shipping certification

• Providing fingerprint rolling service - ink and LiveScan - during all business hours

• Providing notary public service during all business hours

• Becoming a retail expert in all product and service offerings by actively engaging in ongoing training

• Arriving early for every shift and being prepared to help customers immediately upon clocking in for shift - if you have trouble with punctuality for any reason, please do not apply.

• Working closely with co-workers and managers to ensure quality customer experience while maximizing revenues for business

• Keeping store image pristine for corporate compliance

• Continually cleaning and preparing store for next round of business

Our starting wage is $16.00/hour, depending on experience + quarterly incentive program + Kaiser Health Coverage Silver Plan

Motivated, engaged, inquisitive, and positive people are encouraged to apply - a fast-paced and rewarding opportunity awaits you. Weekend availability required - no exceptions. Applicants must be able to stand for 3.75 hours at a time and able to lift at least 50 pounds repeatedly throughout the day without assistance.

See who you are connected to at The UPS Store
Connect via:
See full job description

  

Are you tech savvy with mobile devices and the latest technology? Do you enjoy troubleshooting? Do you thrive on giving customers the ultimate experience?   

 

 Get your foot in the door on the ground running! We have a new program for a cellular phone company! The Inbound Customer Service Representative will join a fast-paced and energetic customer service team. Must be able to answer inbound customer calls, email, and chat inquiries in a timely and productive manner. Must be able to maintain a strong relationship and communication between EMS and client on account procedures and managing priorities .    

 EMS Inc.   offers a team work environment, not a “typical” call center atmosphere. EMS is a leading Provider of Outsourced Customer Services. Our core values: We pride ourselves on respect, dignity, honesty, fairness, innovation and improvement. Attitude is everything. Working at EMS allows you to gain experience and further your knowledge and skills. We have a variety of different clients that we take calls for that are rewarding and fun! We are a dynamic team that can offer more of a one on one approach to our employees. We are not the “big box” guys where you feel like a number.  We want our agents to succeed!       

 :  


  •        Above average customer service skills

  •        Strong written and verbal communication skills interacting with customers and co-workers

  •        Friendly and energetic attitude

  •        Computer knowledge and internet skills

  •        Ability to navigate between multiple computer screens/tabs

  •        Quick learner who enjoys using trouble-shooting and problem solving skills

  •        Ability to work both as an individual and as a team member 

 :  


  • ​High School diploma or equivalent

  • Must have some working knowledge of mobile devices and/or tech savvy

  • Must be familiar with phone, apps, Internet, email and Microsoft Office

  • Previous call center experience preferred

  • Variety of shifts available. Availability for 1 weekend day preferred

  :  


  •       $350 hiring bonus

  •       Paid on-the-job training

  •       Medical, dental, vision, and life insurance 1st of the month following 59 days of hire 

  •       Casual dress attire

  •       Individual work spaces

  •       Complimentary breakfast on Fridays

  •       Free parking

  •       North-West Omaha location   

See who you are connected to at EMS Inc.
Connect via:
See full job description

Part-time

About Scoot

Scoot’s mission is Electric Vehicles for Everyone. We endeavor to have a massive impact on global climate emissions by creating an unmatched urban mobility solution that can impact the daily lives of people in cities. In our first city of San Francisco, we launched a first-of-its-kind shared scooter network that has transformed the way tens of thousands of locals get around the city. Since launch, Scoot has developed multi-modal networks of shared electric vehicles from kick scooters, to ebikes, to electric motor scooters and cars. We currently operate in San Francisco, Barcelona and Santiago de Chile. Our next phase begins further expanding our mission around the world with new cities and new vehicles.

Our team is comprised of incredibly diverse skill sets from electrical engineers, to performance marketers, to fleet mechanics, and designers. All of us are unified by a passion for our mission, our tenacity at getting there, and our desire to have a bunch of fun while we do.

We’re looking for someone to join Team Scoot and make everyone’s scooting-lives better. Are you our newest part-time Customer Service Representative?

Your role here will be about supporting our riders, identifying what problems they’re having, and getting those issues solved quickly and efficiently. This role requires endless compassion, a passion for learning and a customer-first attitude. Oh and teamwork, lots of teamwork!

As a Part-Time Customer Service Representative, you will:


  • Taking care of our riders at every stage: answering questions from potential and existing members via email, phone and additional channels

  • Helping customers manage their accounts: from billing to driving records to scheduling classes to accessibility

  • Troubleshooting tech issues and walking customers through them

  • Reporting on existing issues to management, and identifying and solving potential problems before they become major

  • Communicating with our tech team to flag important issues and make the customer experience more efficient

  • Communicating with our fleet team to address real-time Scoot issues

  • Working autonomously to care for our riders after regular business hours


Relevant experience and mindset:


  • Are passionate about Scoot and what we’re doing here

  • Think critically and creatively about problems and their solutions

  • Possess great attention to detail and a commitment to excellence

  • Communicate effectively via email and phone

  • Highly tech-savvy, familiar with customer support platforms or eager to learn

  • Are positive, articulate, enthusiastic, encouraging and fun to be around

  • Have the patience required to help people with sometimes difficult or frustrating situations

  • Understand that support is an important part of what makes Scoot successful and be excited to contribute to that success!

  • Have at least two years of customer service experience OR an exceptional understanding for customer-first solutions

  • Are ready (and excited) to work at a startup that’s trying to change the world!


What Scoot offers:


  • Competitive compensation - this is a part time hourly role

  • You will be covering weekends: 18 hours a week guaranteed, some holidays, with the potential to pick up additional shifts

  • Company-paid medical, dental and vision insurance

  • Unlimited scooting

  • An amazing culture, team, and mission of which you will be an essential part

  • The most-fun chance you will ever get to help save the planet


Scoot isn't like other startups. We are a truly mission-driven, friendly, and fun place to work where engineers and mechanics and marketers and managers collaborate to achieve our goal of Electric Vehicles for Everyone. The same motto we share with our riders - Be Seen, Be Safe, Be Nice - applies to how we work with each other.

-

Scoot is an Equal Opportunity Employer. Diversity in our team has been and will continue to be essential to succeeding at our mission to provide Electric Vehicles for Everyone.

See who you are connected to at Scoot Networks
Connect via:
See full job description

Want to work somewhere you can make a huge difference? Where you can help those less fortunate than you? Helping senior citizens and people with disabilities in these trying times is vital. NOW is the time to join us at the Volunteer Center! 

About the Agency:

For almost fifty years, the Volunteer Center has proudly served as the hub of support for the entire community: from individuals to businesses, to our local non-profits, we continue to make a heartfelt difference in Sonoma County.  Connecting volunteers for a vibrant community is our mission and we do that in a variety of key programs: The Human Race, Secret Santa, 2-1-1 Sonoma County, Volunteer Wheels, Resource Center for Non-Profits, Court Referral Program, Greener Earth Together, and Desserts, Purses & Cocktails.  More information about these programs, board members and general operations may be found on our website www.volunteernow.org.

Summary and Objective:

The Volunteer Wheels Customer Service Representative is responsible for professionally answering incoming calls, addressing customer inquiries; resolving customer complaints, clearly and accurately documenting issues and scheduling Paratransit rides. Due to the nature of our community involvement and clientele, the Volunteer Wheels Customer Service Representative must thrive in a challenging work environment, enjoy making a difference in the lives of senior citizens and persons with disabilities, is a skilled problem solver that is mission driven and enjoys working within a team culture.

 Position Type/Expected Hours of Work/Travel: 

Volunteer Wheels is a seven-day a week operation. The Customer Service Representative position is full-time, five days a week. Schedules may vary. Operations are Monday through Friday 8:00am -- 5:00pm; Saturday and Sunday 8:45am -- 5:00pm. Travel is not typical for this position.

 Qualifications:

High School Diploma/GED required

Ongoing compliance with Department of Transportation FTA required drug screening

Excellent telephone and customer service skills

Strong relationship, team culture building, and conflict management skills 

Ability to handle a variety of concurrent tasks efficiently and with patience 

Ability to use good judgment and set priorities 

Working knowledge of Word, Excel, Outlook, internet and relational database

Flexibility and willingness to work for and with a variety of people

Bilingual in English and Spanish

 Essential Functions:

Answer incoming calls and provide excellent customer service

Schedule Paratransit rides 

Database entry into Novus software program

Daily management of phone logs

Filing 

Other clerical duties as assigned 

Participate in ongoing staff development for Volunteer Wheels personnel

Attend and participate in regular Volunteer Center all staff meetings

Equal Opportunity:

Volunteer Center of Sonoma County is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. 

 To be considered for the open Customer Service Representative position you must:

1.Review our website www.volunteernow.org to ensure that the services we offer, our mission, and values are good match with yours. 

2.Send an email to HR@volunteernow.org, with a subject heading CUSTOMER SERVICE REPRESENTATIVE; attach your resume and cover letter.

See who you are connected to at Volunteer Center of Sonoma County
Connect via:
See full job description

We're looking for responsible, mature individuals that are self motivated and enjoy working with the public. One year minimum barista experience will be considered. 

See who you are connected to at Rooz Cafe
Connect via:
See full job description

Do you enjoy helping people? Are you a good listener? How are your computer skills? We are looking for someone with a good attitude, attendance, work ethic for a full-time CSR / Admin position. Experience in an Auto Body Repair environment is helpful but not a requirement.

 

Our Customer Service Representatives are responsible for the "customer connection" on phones and in person and must be polite, professional, helpful and hospitable. They also will learn to use our management software and enter invoices. Sometimes it may be necessary to drive a customer somewhere for vehicle drop off and pickup.

 

We are family-owned and operated for 44+ years and Better Business Bureau accredited with a rating of A+. We offer competitive wages and excellent benefits, after a New Hire Period:


  • Paid Time Off (PTO)

  • paid holidays

  • health insurance premiums paid 100% for employees after the 60-day waiting period

  • a cafeteria plan including unreimbursed medical, commuter benefits and dependent care.

  • After one year of continuous employment, we pay 50% toward medical benefits for dependents and there is a generous Company matching 401k plan.

We care about our people so we employ a coach to help them develop even further both personally and professionally.

Great opportunity for growth and advancement! Our CSRs often learn to estimate or help in the shop production area.

Must be authorized to work in the U.S. and possess a current and valid California Driver's License with a provable clean DMV driving record.

We background and drug screen all candidates to whom we offer a job which has been accepted. 

Only applications submitted through our website at www.lofrano.com (click on Employment) will be reviewed. Any privacy information entered on application cannot be viewed by employer until such time as a job offer has been made and accepted. 

See who you are connected to at F. Lofrano & Son, Inc.
Connect via:
See full job description

CAYSON DESIGNS, LLC.

 

OVERVIEW OF THE ORGANIZATION

 

Founded in 1992, Cayson Designs is a well-established and respected  company that designs, manufactures and sells culinary clothing. Our  clients include many of the top restaurants across the country. Cayson is renowned for our quality and customer service. As we proudly produce our apparel in our modern San Francisco sewing factory, we are  able to accommodate short lead-times, customized orders, and special  fabric and embroidery requests, which others cannot.

 

As a growing company, Cayson is dedicated to fostering a team spirit that embraces change, and honors flexibility in order to best meet and exceed the needs of our clients. Known for delivering the best customer care, the team at Cayson must be committed to delivering top-quality products, as well as the highest quality customer service, and where all clients are treated with the utmost respect.

 

We are looking to add a, high caliber, enthusiastic, sales professional  and customer service-focused team member who is interested in joining  our small, fast-paced, and growing apparel company.

 

This position has growth opportunity.  

JOB DESCRIPTION

The Customer Service and Sales Representative will primarily respond to and resolve inbound customer orders and inquiries. This role requires comprehensive knowledge of Cayson products and service offerings and policies. The ideal representative possesses exceptional verbal and written communication skills, is able to process orders with accuracy and attention to detail while simultaneously updating Client Account Cards with accurate management and accounts payable information. In addition, the Customer Service Sales Rep will be responsible for growth of client accounts within (and potentially outside of) the existing Cayson Designs customer base.

PRIMARY RESPONSIBILITIES  


  • Answer and respond to telephone and email inquiries/orders

  • Provide patient, top-quality customer service involving sales and/or is able to find resolutions to problems in a timely and professional manner

  • Maintain excellent knowledge of products

  • Engage all customers in a dialogue regarding additional products and services and aim for great customer satisfaction

  • Verify all order information; update and maintain embroidery and client database

  • Develop an in-depth understanding of the logo development and digitizing process and guide customers skillfully through it

  • Develop an in-depth understanding of the custom apron development process and effectively guide customers through it

  • Responsible for growth of client accounts within the existing Cayson Designs customer base

  • Make monthly follow-up calls and emails 

  • Handle inbound, unsolicited prospect calls and emails and convert them into sales

  • Actively participate in the Social Media, Promotional and Marketing campaigns of Cayson Designs

ADDITIONAL RESPONSIBILITIES  


  • Exceptional follow-up for all inquiries and orders

  • Emphasize Cayson Designs product features and quality, quote prices, discuss credit terms and policies, and prepare accurate sales order forms, embroidery forms and custom apron worksheets

  • Appropriately and enthusiastically communicate brand identity and company activities

  • Process daily shipping

  • Participate in account receivable activity as requested

  • Participate in promotional and additional marketing efforts as requested

  • Assist in all aspects of the business as needed

QUALIFICATIONS   


  • Must have a strong work ethic, be a team player, cultivate a positive relationship with your direct supervisor and be willing and able to take direction 

  • Committed to delivering top quality customer care 

  • Dependability, reliability and punctuality are a must  

  • Detail oriented, self-motivated with strong verbal and written communication skills. This includes the willingness to ask questions, prioritize tasks and responsibilities in an ever-changing, fast-paced environment 

  • Customer Service – Experience managing difficult or emotional customer situations; responding promptly to customer needs; soliciting customer feedback to improve service; responding to requests for service and assistance

  • Strategic sales and follow-up skills. Ability to build strong rapport, establish trust and credibility through a consultative sales approach, without being overly aggressive

  • Must have an excellent phone manner: charming, polite, helpful

  • Adaptability, flexibility and problem solving skills - Able to deal with frequent change, delays, or unexpected events. Able to effectively plan and prioritize workload

  • Strong computer and sales skills 

  • Must be able to maintain business confidentiality

 COMPENSATION

Starting hourly rate up to $18.00 - $20.00

Benefits include: health insurance, paid holidays, paid time off

Hours are: M-F 8:00 a.m. - 4:30 p.m.

 

APPLY

Please apply only if you meet or exceed the qualifications listed above by including a cover letter explaining your interest and qualifications  and a resume. Please no phone calls.

 

Please note, we are pet friendly business and various dogs are onsite regularly.

 

Cayson Designs is an Equal Opportunity/Affirmative Action Employer 

See who you are connected to at Cayson Designs LLC
Connect via:
See full job description

Non-Exempt, Full Time

Compensation: $17/hr + full medical benefits and 401K after 1 year

Reports to: Department Manager

Schedule:Monday through Friday (availability on Saturdays) 7a-3p, 8a-4p, or 9a-5p

About the role: Come work on our stellar customer service team at our super fast paced, high growth flower company! Customer service is one of the most important facets of our operation as we strive to exceed our customer’s expectations each and every time. This position will be integral in ensuring we do just that. You’ll be the face and voice of Farmgirl Flowers, so you will need to embody our values and persona with every interaction. Whether you are processing orders on the phone, in person, or online, you will work diligently to meet and exceed our customer's needs and ensure the highest customer satisfaction. You’ll need to be extremely positive, and a true "customer first" person who is ready to do what is needed to make and keep our customers happy!

As a Customer Service Rep, you’ll be excited to:


  • Assist our customers! You’ll need to be comfortable talking to our customers via telephone, chat, email, or in person. You’ll need to be comfortable talking to customers about our products, taking their orders manually, making changes to orders, resolve billing, delivery, product and any other issues as they arise, and basically just take very good care of our customers. They’re the reason we’re here, and we want to treat them that way - each and every time.

  • Follow Through - You’ll need to be great at follow through and be the type of person who does what they say for this to be a good fit.

  • Communicate - You’ll need to communicate effectively both internally with the team and externally with customers. The ideal tone we’re going for is warm, positive, and professional.

  • Resolve and De-Escalate - Sometimes customers are really upset. Think about the last time you called Comcast, and that’s sometimes the tone and level of frustration that you’ll need to be able to handle. And you’ll need to keep your cool and resolve the situation with professionalism and grace.

  • Talk! You must enjoy talking on the phone as we will expect you to pick up every call, with the eagerness to take on and solve any problem that will occur on the other end. We know, everyone wants to text only now. Unfortunately that won’t fly for this role. You need to channel your twelve year old self when you used to live for your late night talk sessions with your bestie because you will need to be talking on the phone just as much each and every day.

  • Problem Solve - You will work closely with our delivery partner to ensure that customer's orders arrive on time and when they are delayed, you will work hard to get them delivered as soon as possible. This will also pertain to local deliveries, as you aid our courier department in getting orders out to our customers in a timely manner. We treat our delivery partners as an extension of our team and we support them in every way we can, all with a positive attitude.

  • Roll and Go - At Farmgirl, we all pitch in in other departments as needed, especially around peak flower holidays. So you’ll need to be okay (and hopefully excited to) pitch in wherever is needed in other departments. Sometimes that means wrapping and boxing bouquets, sometimes helping to unload a late truck -- really wherever the operation needs help, you’ll hopefully be excited for the change of pace.

You’ll be a great addition to the Farmgirl team if…



  • You’re highly self-motivated and work hard– You identify tasks and you do them! You don’t need (or want) someone telling you what do do. You identify what needs to be done and then just do it!


  • You’re a “we” person– You’re a team player who knows that great teamwork is really what gets results and that we all accomplish so much more as a team than a solo contributor.


  • You’re cool under pressure– You can handle high-pressure moments with composure, excellent problem solving and can keep your team motivated and positive when the pressure is on.


  • You’re an excellent problem solver– You actively think about any problem you encountered at work, and try to come up with a solution. You don’t complain about a problem – you figure out a solution.


  • You have a positive can-do attitude– You’ll need to be motivated, and motivate those around you to be high performers, with a positive attitude. We believe negativity kills teamwork and it just doesn’t fly here.


  • You’ll work to get the job done and not be “above” any job– Long hours are required during peak flower holidays, and will require a lot of overtime, and less than ideal shifts that are often overnight. If you’re looking for a straight 9-5, this probably won’t be the right fit for you. Around Valentine’s Day, Administrative Professionals Day, Mother’s Day, Thanksgiving and Christmas all team members (all the way up to the CEO) is expected to be on the floor doing whatever’s needed to get the job done – which might mean designing bouquets, unloading trucks, or sweepking the floor. We all hustle hard to get all the job done and then we’ll all celebrate our hard work together!

You’ll love working at Farmgirl because…


  • We are a successful, profitable, fast-growing company that actually cares

  • We create products that bring joy to hundreds thousands of people’s lives each day

  • We lead the industry for product quality and customer service

  • We get to build an amazing company and team built on respect and empowering and supporting one another

  • We’re scrappy and get to see the fruits of our labor in real time each and every day

  • We believe in autonomy and reward taking initiative

  • As a 100% e-commerce business, we are technologically focused and data-driven

  • We get to be creative every day and build a great company, without red tape or bureaucracy

  • We have an amazing team and company culture that you’ll love being a part of

  • We have an impressively smart and dedicated CEO and management team who are focused on developing all team members in the organization

  • Competitive salaries, equity and comprehensive health benefits

Physical Demands and Warehouse Environment:

Physical Demands– Described here are duties and environmental scenarios representative of those to be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • This position frequently works inside a cooler with temperatures ranging between 32 and 45 degrees

  • This role routinely uses warehouse equipment such as pallet jacks and heavy equipment

  • This position requires the use of sharp tools such as knives and cutters

  • This job includes frequently lifting buckets and boxes that weigh up to 50 lbs.

Warehouse Environment– We’re located in a big, drafty warehouse, and we function similarly to a manufacturing facility, so please expect a raw, open space that can be dirty and cold. Appropriate attire will be expected for this environment. Our workspace is pretty much the opposite of most SF start-up environments you might be accustom to, so if a posh work space is important to you, this might not be ideal for you. Appropriate attire will be expected for this environment.Job Type: Full-timeSalary: $17.00 /hour

See who you are connected to at Farmgirl Flowers
Connect via:
See full job description

Seeking your next big career adventure? Come be a part of our team!

If you're looking for a new job where you can really make a difference, Colusa Casino Resort is always looking for experienced and talented employees to join our fun, dynamic and high-energy team. We also do on the job training for many positions. We offer competitive pay, full benefits including medical, dental, vision, life insurance, cafeteria plan, tuition reimbursement, PTO, 401k plan, a rewards program and much more. We also have a State-of-the-art Wellness Center (to include an Olympic size swimming pool, fully equipped workout facility, exercise classes, salon and spa).

Bartender (Part-Time)

Responsible for ensuring positive guest experience, set-up, maintenance, and operation of the bar. Utilizes computer system to reconcile customer bills and payments. Responsible for end-of-shift reconciliation.

Benefits Administrator (Full-Time)

The Benefit Administrator processes, and maintains a variety of employee services and voluntary benefits, which may include training and EAP programs; assists in the administration of a variety of other personnel programs; maintains the HRIS benefits database; maintains employee benefit hard files. The Benefits Administrator explains to employees their rights and obligations under their benefit plans. The Benefit Administrator handles grievances, takes suggestions, and functions as a liaison between vendors and employees.

Bingo Service Clerk (Part-Time)

Responsible assisting in all sub-department in bingo: floor clerk, pull-tab clerk, Issues Supervisor, Caller, Admissions Clerk, Paper Clerk and Paymaster.

Building Tech II (Full-Time)

Maintains overall integrity of the facility and outbuildings. Duties may include repair, maintenance or new construction involving plumbing, carpentry, electrical, mechanical, concrete, or HVAC equipment.

Cage Shift Supervisor (Temp) (Full-Time)

Responsible for the safe and efficient operation of all cash handling and operating procedures, including daily operation of cash cages and administration of the vault, currency counts, chip counts and maintenance, and protection of the Casino bankroll.

EVS Technician (Signing Bonus $200.00) (Part-Time/Full-Time)

Maintains the highest standards to ensure the quality and cleanliness in the casino, grounds, public areas, offices and other required areas. This includes all aspects of floor care.

Hotel Room Attendant (Part-Time)

Facilitates high standards of hotel housekeeping service and guest satisfaction by cleaning hotel rooms, changing linens, and restocking rooms with supplies and guest amenities.

Server/ Cashier/Host (Full-Time/Part-Time)

Coordinate entire server station and communicate with front and back of the house personnel to provide a dining experience that exceeds guest expectations. Promotes good customer relations.

Slot Tech I (Full-Time)

Responsible for repair and maintenance of slot machines to insure a quality gaming experience for our guests.

Valet Attendant (Full-Time)

This position provides exemplary guest service to Casino guests throughout the duration of their stay. Valet is responsible for the safety of guest's vehicles in valet parking and bell service. Valet needs to be knowledgeable with, and supply information to guests regarding Casino promotions, events and area attractions. Valet should remain current on weather and road conditions.

To apply visit the careers page

See who you are connected to at Colusa Casino Resort
Connect via:
See full job description

FUTURE Vanity/Novelty is looking for the right front desk coordinator!

Part time / Full Time -Must be available when needed on weekends.

Wanted: Front Desk Sales / Guest Care position available for a multi-service eco friendly and fashion forward salon company. Must enjoy and excel at sales offerings, and have a charismatic, friendly personality. Part time or full time position for career minded person wanting to join our motivated and growing team. Our ideal candidate wants to execute 5-star service to each guest and shares our value towards a supportive team approach, committed to seeing the company and service providers achieve goals.

Job responsibilities:

Retail sales for skincare, makeup, hair products and salon service offerings

Reception and hosting guests

Managing guest appointments efficiently and accurately for multiple service providers

Handling a high volume of calls with multiple lines

Ability to handle high-energy environment while under pressure

Provide stellar customer service at all times regardless of situation

Maintaining an organized work environment

Assist management with daily operations of salon

Replenish retail products and assist in inventory processes

Maintain the overall appearance of the spa and retail area, which includes light cleaning, laundry, hosting clients, getting drinks

Position requirements:

Sales and Customer care experience

Positive attitude and a friendly, vivacious personality

Professional communication and excellent phone manners

Evening and weekend availability

Ability to commit to a schedule

Fashionable appearance

Team player

Detail oriented

Excellent time management and punctuality

Trustworthy

Experience with money handling and balancing cash drawer as well as computer skills

Experience with Millennium salon software a plus

Management experience a plus

We are offering:

A supportive and team-oriented work environment

Advancement and management opportunities

Sales Incentives

Competitive Hourly Pay

Health Benefits after 6 months

Employee discount on products and services

Please email only with resume and cover letter, no phone calls 

See who you are connected to at FUTURE Vanity/Novelty
Connect via:
See full job description

At Beautylish, we believe everything begins and ends with the customer experience, from the first time a person discovers us to the moment their package arrives at their door. To ensure that every aspect of that experience is truly remarkable and to heighten the level of service we are able to provide, we have launched Zero Day Delivery in select locations.

Zero Day Delivery Ambassadors are responsible for ensuring that our customers are delighted with the speed, beautiful packaging, and personal service when they receive their purchase via local delivery. This is a new initiative and you will have the opportunity to provide valuable feedback that will influence the growth of this program.

Zero Day Delivery Ambassador responsibilities will include:


  • Use company vehicles to deliver packages to customers within the promised timelines.

  • Ensure every customer interaction is professional, polite, and represents Beautylish and our service standards.

  • Answer customer questions and provide product assistance consistent with company policies and best practices.

  • Maintain a professional appearance consistent with the dress code.

  • Obey all laws and safety standards and be a courteous driver that positively represents Beautylish.

  • Follow all vehicle maintenance and safety policies.

  • Assist with order packaging at the Fulfillment Center between deliveries.

Qualities we look for include:


  • Ability to positively represent the Beautylish brand to our customers

  • An approachable and helpful demeanor

  • Excellent punctuality, attendance, and reliability

  • Attention to detail, organization, and cleanliness

  • Ability to stay focused in a fast-paced, changing environment

  • A desire continuous learning and improvement

  • Previous customer service and/or delivery experience

Requirements:


  • Possess and maintain a valid drivers' license and pass a DMV check

  • Must be at least 25 years old and have at least 2 years driving experience

  • Ability to navigate and operate in a physically active environment, including efficient movement within the confined space of a vehicle

  • Must be able to lift at least 25 lbs

  • Must be fluent in English

  • Must be eligible to work in the U.S.

We are seeking candidates to work Full Time hours with flexible availability. Compensation starts at $16/hour with opportunities for raises. Benefits offerings include health, dental, and vision insurance, commuter benefits, 401k, paid sick leave, an employee wellness program, and a generous employee discount.

See who you are connected to at Beautylish
Connect via:
See full job description

 Academy of Art University is seeking enthusiastic, customer-oriented individuals to join the Call Center Team. This is a full-time, entry-level position with incredible opportunity for growth within all departments of the Academy. If you are eager to develop your customer service skills and begin your first step towards your next professional career, we encourage you to apply today.

Responsibilities:


  • Respond to, assess, and forward heavy inbound phone calls to the appropriate department or personnel

  • Efficiently obtain information from Academy callers, prospective and current students, educators and/or industry contacts

  • Perform heavy outbound call activities to support Academy’s Admissions efforts in setting up students for success through Open House, Campus Visits and other Academy event invites and opportunities.

  • Ensure Academy of Art University calls and inquiries are handled with highest level of customer satisfaction

  • Ensure proper protocol and procedures are followed across all Academy interactions from all communication channels

Requirements:

Hours: Monday - Thursday 10 AM - 7 PM, Friday 9 AM - 6 PM and rotating Saturdays 9 AM - 5:30 PM


  • Excellent and professional verbal and written communication skills

  • Previous receptionist or call center experience preferred

  • Ability to listen attentively and assess callers’ needs

  • Ability to organize, problem solve, multitask and prioritize

  • Ability to work under pressure in a fast-paced, dynamic environment

  • Positive attitude and strong interpersonal skills

  • Experience with Salesforce and PeopleSoft is a plus but not required

  • Excellent computer experience, MS Word, Excel, Outlook

Benefits:  Academy of Art University offers full-time employees health insurance,  401k options, paid vacation and paid holidays, paid sick leave and a  commuter benefit program.  The Academy also offers full-time employees  an opportunity to take one undergraduate course tuition free each  semester.  We also have a swimming pool with multiple lanes, two fitness  centers and many recreational programs that you are welcome to benefit  from throughout the year. 

See who you are connected to at Academy of Art University
Connect via:
See full job description

Come join us!

We've been baking great tasting cookies since 1997, and our focus on quality and stellar customer service has made us a staple in the Mission District. We're looking for career-minded, go-getters, to join us as we grow. It's a fun, stable environment, which can sometimes get a little hectic, and while we grow as a company, you too will have the opportunity to grow and expand in your position. All you need is an eye for detail, eagerness to learn, great work ethic and of course a LOVE for cookies!

We have an immediate opening for TWO Front of House - Customer Service Team Member in San Francisco.

Responsibilities include:

Providing exceptional customer service and performing all POS duties

Helping walk-in customers as well as taking phone orders

Ensuring that any customer feedback and concerns are addressed in a timely manner

Assisting Back of House as needed (tasks may include measuring ingredients, washing dishes, etc.)

Providing administrative support to owner and other staff

 

Requirements:

Must work one weekend day per week

Have an upbeat, outgoing and positive attitude

Close attention to detail

Excellent time management and organizational skills

Ability to work positively in a fast-paced environment and within a team

And have a LOVE for cookies!

This is more than just a job; it's an opportunity to be part of a fantastic team and an expanding company that has a real passion for their product. We offer competitive compensation as well as benefits package and the potential for personal and professional growth is limitless!

If this sounds like something you want to be a part of then we can't wait to hear from you. Please send your resume and cover letter for immediate consideration.

Anthony's Cookies

1417 Valencia St. (between 25th St & 26th St) San Francisco, CA 94110

Hours of operations:

Daily 10 am - 9 pm

All interviews will be held at the new Berkeley shop, located at 2575 San Pablo Ave.

See who you are connected to at Anthony's Cookies
Connect via:
See full job description

Galileo is looking for detail-focused, service-minded relationship builders to join our Customer Success team. Customer Support Specialists will be the faces of Galileo, spreading the word on our programs, welcoming families via phone and email, and guiding them through the enrollment process. This role is the perfect vehicle to grow in the business and marketing fields, as you’ll gain first-hand knowledge of what it takes to provide world-class service to thousands of customers.

We value divergent thinkers who bring various experiences and viewpoints to the table at Galileo. We strongly encourage members of underrepresented groups and people of diverse backgrounds to apply.

 

About Galileo

We think the world needs innovators. We also think kids who learn to explore and fail without fear—the essence of innovation—are happier, more creative and more confident when faced with life’s challenges. And we think kids with these skills are more likely to change our world and be the masters of their own.

Founded in 2002, Galileo operates summer day camp programs at 70+ locations throughout the Bay Area, SoCal, and Chicago. Our mission is to develop innovators who envision and create a better world, and we reach this mission through employment of our unique pedagogy, the Galileo Innovation Approach.

This isn’t your ordinary Customer Service department. Galileo’s Customer Success team is made up of relationship masters, whose work revolves around a deep sense of pride for Galileo’s programs and an unrelenting commitment to top-notch customer experience. You will join a team of charismatic problem-solvers and storytellers, who always operate with thoughtfulness and empathy.

We’ve been ranked one of the Best Places to Work in the Bay Area by the SF Business Times for nine years running, and over 97% of our summer staff say they would recommend working for us. Being a Galilean means joining an organization that is a model of innovative learning, with a company-wide commitment to camper inclusion and broadening our impact. Learn more about our financial assistance program and other community efforts at http://www.galileo-camps.com/community.

 

Schedule & Time Commitment


  • Training: December 10th - December 14th

  • Position begins January 2nd and ends mid-August

  • Full and part-time options available

 

Core Qualities


  • You are inspired by Galileo’s mission and purpose. 

  • You’re a visionary collaborator and independent contributor. 

  • You can manage a variety of projects, changing deadlines, and multiple stakeholders simultaneously.

  • You’re an organized problem solver and eager learner who can absorb new information quickly.

  • You care about people and the relationships you build with them.

  • You communicate clearly and effectively, while acting with a deep sense of empathy.

 

Required Experience & Education


  • Bachelor’s degree or equivalent experience

  • 1-2 years experience in a customer service role

  • Demonstrated experience with the Microsoft Suite; CRM experience a plus

  • Excellent attention to detail, with a professional, enthusiastic and warm phone presence

  • Experience with consultative sales in a high-touch customer service environment preferred, but not required

  • Skill at and experience with soliciting and implementing feedback to improve performance

 

Essential Duties & Responsibilities


  • Act as the voice of Galileo, illustrating the camper experience to families and prospective clients, while identifying opportunities to register for additional weeks of camp and add-on services.

  • Respond to a high volume of phone and email inquiries while maintaining excellent customer service, accuracy, and response time.

  • Uphold Galileo’s highest standards of service while serving as the main point of contact for parents and staff, resolving inquiries and responding with empathy

  • Use Salesforce to accurately enroll campers and process refunds, cancellations, and session transfers.

  • Assist with Galileo’s financial assistance program by working with teammates to review and award financial assistance to ~4000 campers.

  • Assist with camper outreach and retention initiatives to meet department and company goals.

 

 

See who you are connected to at Galileo Learning
Connect via:
See full job description

Do you want to work for one of SF's most iconic Bike Tour & Rental company?

 

We have been in business for over 25 years, and want YOU to join our bicycle family!

 

Bay City Bike Rentals and Tours, a local San Francisco company and trailblazer in the Bicycle Rental and Tour industry, is looking for passionate, lively people to join our crew. 

The best applicants are energetic, extroverted people who can provide top customer care in our fast-paced environment. We are looking for both full time and part time and to start immediately.

Our staff is able to quickly change gears: multi-tasking- thinking and doing at once. Our team members circulate around our locations throughout the day, so moving around by bicycle and being flexible and on your toes are the keys to success. 

 

Full benefits and great perks!

 

This is a great job for people who like to stay active in a fun and exciting city environment. The following positions are open:

 

Customer Service: Our Customer Service team is the key to our success! We seek people who are outgoing, enjoy turning visitors on to the joys of biking San Francisco, and are excited to share everything our beautiful city has to offer!

Tour Guides: Seeking physically fit, friendly, and able tour guides who are exceptionally confident and comfortable leading people and speaking to groups. We have daily morning/ afternoon tours as well as private group tours, tour times are 2-5 hours, and quantities vary per week.

Location Leaders: We are always looking for natural leaders. Our locations are busy and we like to have one person who is accountable for its smooth running. Former job experience supervising staff in a dynamic busy setting is the ideal applicant.

Please reply with a brief note describing how your past jobs and your sparkling disposition will make you a perfect fit for our fast paced and customer driven business. Thanks for your interest!

See who you are connected to at Bay City Bike Rentals and Tours
Connect via:
See full job description

About Us

Beanery Coffee Co. has been locally roasting and serving the highest quality gourmet coffees since 1989. We offer a wide range of specialty coffee and tea beverages as well as pastries, desserts and specialty foods. We are extremely passionate about the great products we serve and are seeking individuals who can share the vision with us. We are currently hiring candidates for Part Time and Full Time positions. 

Responsibilities Include:

Happily greeting our customers with a smile and assisting them with their orders. 

Using our POS system to place orders with speed and accuracy while maintaining engagement with customers and understanding their various needs. 

Preparing a variety of coffee and non-coffee beverages. 

Preparation of bagels and sandwiches.

Help with cleaning in all areas

 

Candidate Requirements

Available minimum 3 days a week (at least one weekend day availability is required)

1-2 years experience in coffee or food service preferred. 

Ability to multitask in a fast paced environment. 

Positive, friendly , and professional attitude is a must.

Team player

 

If you love providing great customer service, working with a friendly team, preparing delicious food and drinks, we highly encourage you to apply! Prior barista experience is preferred but not required.

 

See who you are connected to at Beanery of Alameda
Connect via:
See full job description

We are a neighborhood hardware store serving North Berkeley, El Cerrito and Kensington.  We are looking for a responsible, self-motivated individual with excellent customer service skills.  

You will perform the following duties:


  • Provide excellent customer service, including cashiering


  • Stock, and assist in ordering merchandise


  • Maintain an appealing store environment


  • End-of-day closing, after training


  • Other tasks as assigned


The minimum requirements necessary to be considered for this job include:


  • Demonstrated proficiency working with Windows-based computer software.


  • Recent, successful, retail storefront experience, including cashiering, is required; end-of-day cash closing experience is a plus!


  • Must be available to work at least one weekend day each week.


  • Able to lift 60 pounds and work safely on a ladder


  • Excellent, relevant job references.  A background check will be performed.


  • Home maintenance/repair knowledge is a plus, but you will learn on the job


We offer a relaxed work environment, company-subsidized health benefits for full-time staff, and the opportunity for self-motivated individuals to take on additional responsibilities. 

Full-time employment will be an option for the right person.

 

See who you are connected to at Kensington Home & Hardware
Connect via:
See full job description

Job Location: Omaha, NE



START DATE:

  • Wednesday, January 3rd, MetLife Group Services


Role Value Proposition:



As a leader in insurance, MetLife never underestimates the significance of the impact made by associates. We are the country’s number one underwriter of employer-sponsored programs, insuring over one million automobiles and homes in the US through group plans. We are also the largest providers of personal lines, auto, homeowners and related insurance. How do we do it? The associates, of course!



We are actively hiring Customer Service Representatives for our MetLife Group Services Global Customer Solutions (GCS) teams! As a Customer Service Rep, you will receive in-bound customer service inquiries via the telephone and/or email and resolve problems by putting customers at the heart of all you do.



The successful candidate will leverage effective listening skills, an attention to detail, strong intellectual curiosity and an honest desire to make a difference to ensure each customer experience is exceptional. With an understanding of the customers’ needs and wants, and a focus on delivering solutions that meet those needs, you will deliver a service experience that exceeds expectations and makes it easy for customers to do business with us.



In return, we will provide the following to enhance your success and engagement from day one and throughout your career-- Participation in our comprehensive benefits package which consists of medical, dental & life insurance, retirement plans, paid holidays, vacation time and a variety of programs designed to strengthen and reward your performance.



Who is Global Customer Solutions (GCS)?



Global Customer Solutions (GCS) is MetLife’s Contact Center organization. We provide support of key insurance and protection products within the Americas business. The team covers MetLife products, both for individual and employer groups, including Property & Casualty, Dental, Annuities, Life, Disability, Critical and Long-Term Care, and more. The team provides world-class Customer Service and Sales support to customers via phone and email. They are committed to making a difference through every customer experience.



Key Responsibilities:

  • Respond to customer requests via telephone or email, providing excellent service to MetLife’s customers who have insurance or other financial service products or benefit plans.

  • Research requests regarding various product aspects, policy provisions, claim status, basic procedures, etc.

  • Efficiently process transactions and refer requests for other policy modifications to appropriate areas. Track responses to ensure completion.

  • Enhance and strengthen the relationship between the customer and MetLife using strong communication skills, keen listening skills and empathy.

  • Support special product and/or service campaigns as needed, or if solicited by the customer.

  • Efficiently access and navigate multiple electronic systems to provide a complete and integrated response to the customer’s inquiry.

  • Perform these responsibilities in a consistent, professional manner while exercising strong verbal, interpersonal and high-quality service skills.


Essential Business Experience and Technical Skills:



Required:

  • High School Diploma

  • Min 1+ year’s customer service experience

  • An ability to work during the hours of operation of 7 AM to 8 PM CT Monday – Friday; must be flexible in regard to overtime & shift worked, which may change based on business needs.

  • Ability to navigate computerized data entry system or other relevant applications


Preferred:

  • Prior Call Center or Customer Service Representative experience is highly preferred.

  • Some college experience or a trade or professional certification.

  • Insurance or Financial Services industry experience.

  • A demonstrated ability to quickly learn and continuously develop functional knowledge and an understanding of company products as well as administrative, claims, underwriting and marketing functions.

  • A passion for serving customers and a personal commitment to following through in a dynamic, fast-paced environment.

  • Strong computer/keyboard skills as well as solid math, analytical and problem-solving skills.

  • Superb listening skills and professional oral & written communication skills with an ability to inspire trust and accountability though an empathetic communication style which promotes a quality image of MetLife.


Keyword Search: Customer service, Customer service representative, Call center, Call center representative, Hiring immediately



Travel



Negligible



Business Category



Customer Service



Number of Openings



Multiple



At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.”



MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.



MetLife maintains a drug-free workplace.



For immediate consideration, click the Apply Now button. You will be directed to complete an on-line profile. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.



MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.



MetLife maintains a drug-free workplace.



For immediate consideration, click the Apply Now button. You will be directed to complete an on-line profile. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.



Requisition #: 104988


See full job description
Previous 1 3 30
Filters
Receive jobs in Washington, DC in your inbox.
Receive jobs in your inbox

I agree to Localwise’s Terms & Privacy