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Licensed Customer Service Professional with Rocky Mountain Risk Advisors

You work as a influential member of a small family team, dedicated to customer service, providing the highest level of insurance advice on a per client basis. You will be part of an emerging business, so whether you are an experienced industry professional or looking for a new opportunity - Let us see what we can do together, for our community.

Our vision is to set the standard of excellence among insurance agents by being

innovative, trustworthy, and exceeding customer expectations. We will attract and

retain the very best employees and business partners to help us achieve this goal.

We are looking for individuals that value diversity, hard work, attention to detail, higher standards, greater accountability and an agency culture of having more fun.

We are looking to fill full time positions in our centrally located office in the Baker District or Holly Hills.

Responsibilities and Duties:

This is a sales and customer service position. This job requires the ability to exercise sound judgement, independent work ethic, and multi-tasking a variety of products. Attention to details and follow through are tenants of service we pride ourselves on. As a team member at this location we will be selling and servicing insurance and financial services through inbound and outbound calls, walk in customers, and prospecting at multiple local events to be scheduled annually. This position is performing sales to the consumer public. If you enjoy serving others, while working with a competitive and supportive team, this opportunity is for you!

Our trusted insurance advisors are eligible for the following benefits:

· Base + Commission - Commission Compensation Levels Based on Production Bonus Opportunities / Awards Trip Potential

· Insurance Licensing Reimbursement after 180 days

· Vacation Days

· Constant Training and Development

· Pathway to Success Work Environment

· Foster Growth, Find Freedom

Candidates Job Requirements - Current or Pre-Employment:

REQUIRED : Colorado Life and Health Insurance License (will reimburse after 90 days of employment)

· High School Education or Equivalent - Post Secondary Education a Plus

· Sales

· Customer Service

· Management

· Insurance Experience a Plus

· Must be organized, able to multi-task, and efficient at completing customer requests. --- Must be self motivated, reliable and have a personable and positive attitude toward others

· Technology and Social Media Skills a plus typing, Excel, Word and Outlook Proficient and Presentation Skills.

Additional Benefits:

Medical, Dental and Vision - Insurance Assistance

401k


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  Welcome to Hells Kitchen!  La crepe a moi is a restaurant/creperie, in Berkeley  CA.

Are you looking for a change?  Do you want to learn a new trade?  Well how about crepe making?

We are looking for enthusiastic and hard-working employees to join our team.  This position, requires you to be able to stand on your feet for more than 4 hours, and customer service skills, such as listening, and follow through. 

La crepe a moi travels to local farmers' markets in the Bay Area, San Leandro, Orinda, and Moraga.  We prepare and serve fresh crepes on location. 

Ideal candidates MUST HAVE:


  • Ability to work with the public UNDER PRESSURE and multitask.

  • Ability to lift 50lbs and stand for long periods of time.

 

 


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The Personal Lines Account Manager provides timely, effective, professional assistance to clients, prospects and agency producers. The role works to find solutions to maintain and profitably grow the personal lines business of the agency while strengthening client and company relationships.

Responsibilities


  • Guide prospects and insureds through new business process

  • Review accounts handled for adequate and proper coverage

  • Review and update renewals

  • Round and upsell personal lines accounts

  • Follow up with clients and carriers to resolve any issues

  • Stay up to date with company and industry changes

  • Work with other team members provide outstanding service and satisfaction for our client base.


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Licensed Customer Service Professional with Rocky Mountain Risk Advisors

You work as a influential member of a small family team, dedicated to customer service, providing the highest level of insurance advice on a per client basis. You will be part of an emerging business, so whether you are an experienced industry professional or looking for a new opportunity - Let us see what we can do together, for our community.

Our vision is to set the standard of excellence among insurance agents by being

innovative, trustworthy, and exceeding customer expectations. We will attract and

retain the very best employees and business partners to help us achieve this goal.

We are looking for individuals that value diversity, hard work, attention to detail, higher standards, greater accountability and an agency culture of having more fun.

We are looking to fill full time positions in our centrally located office in the Baker District or Holly Hills.

Responsibilities and Duties:

This is a sales and customer service position. This job requires the ability to exercise sound judgement, independent work ethic, and multi-tasking a variety of products. Attention to details and follow through are tenants of service we pride ourselves on. As a team member at this location we will be selling and servicing insurance and financial services through inbound and outbound calls, walk in customers, and prospecting at multiple local events to be scheduled annually. This position is performing sales to the consumer public. If you enjoy serving others, while working with a competitive and supportive team, this opportunity is for you!

Our trusted insurance advisors are eligible for the following benefits:

· Base + Commission - Commission Compensation Levels Based on Production Bonus Opportunities / Awards Trip Potential

· Insurance Licensing Reimbursement after 180 days

· Vacation Days

· Constant Training and Development

· Pathway to Success Work Environment

· Foster Growth, Find Freedom

Candidates Job Requirements - Current or Pre-Employment:

REQUIRED : Colorado Life and Health Insurance License (will reimburse after 90 days of employment)

· High School Education or Equivalent - Post Secondary Education a Plus

· Sales

· Customer Service

· Management

· Insurance Experience a Plus

· Must be organized, able to multi-task, and efficient at completing customer requests. --- Must be self motivated, reliable and have a personable and positive attitude toward others

· Technology and Social Media Skills a plus typing, Excel, Word and Outlook Proficient and Presentation Skills.

Additional Benefits:

Medical, Dental and Vision - Insurance Assistance

401k


See full job description

POSITION: CUSTOMER SERVICE REPRESENTATIVE

Have you always had a natural way with people? Are you good with your hands? Do you think “yes” before “no?” Are you solutions driven and take pride in customer service? These traits could make you the perfect fit for a job with variety and great compensation as part of a rapidly expanding organization.   

Metal Supermarkets is the world’s largest supplier of small-quantity metals with stores across the U.S., Canada, and the U.K. We sell a variety of metal products and cutting services to businesses and consumers. Our customers love us because of our outstanding customer service. We’re fast, friendly, convenient, knowledgeable, and we’re passionate about service.   

WHY JOIN THE METAL SUPERMARKETS TEAM? 

We offer competitive wages, opportunities for wage increases, standard work hours – no shift work here, monthly team bonuses, comprehensive training, health care benefits, and annual salary reviews. We’ve built a strong team culture. Turnover is low because our staff love the camaraderie, the environment and the work.  

Want to learn more about Metal Supermarkets? https://www.metalsupermarkets.com/the-leader-in-small-quantity-metals/      

 

OBJECTIVE: 

Your primary responsibility will be to address the service needs of Metal Supermarkets’ customers.  You’ll spend the day on your feet, moving between our customer service counter, the office, and the shop floor. Orders and inquiries are received via phone, email and walk-ins. You’ll consult with trade professionals and do-it-your-selfers, assisting in their material needs and working to find solutions.   

Your people skills will make customers feel welcome, validated and well-served. When a customer leaves, they leave with their orders, confident and satisfied knowing their experience with Metal Supermarkets was a positive one. It will take strong multi-tasking skills and attention to detail as you juggle several demands at once. We’ll train you in operating our machines and working with different metals. If you’re customer focused, passionate about service and customer satisfaction, have a positive attitude, solutions driven and motivated to learn, we can teach you the rest.  

 

WHAT ARE WE LOOKING FOR? THE RIGHT FIT! 


  • ·POSITIVE INTERACTIVE / PEOPLE SKILLS – People friendly. You love to help and work with the public 

  • CUSTOMER ORIENTED – Patient; empathic; providing excellent service and solutions to our customers 

  • THINKS “YES” BEFORE “NO” – Positive attitude and solutions driven 

  • MOTIVATION & ENTHUSIASM – Love to work in a fast-paced environment 

  • ATTENTION TO DETAIL – Meticulous. You understand details make a difference 

  • ORGANIZATIONAL SKILLS – With multiple projects on the go, you are able to stay organized to serve customers quickly and efficiently.   

  • TIME MANAGEMENT SKILLS – Multiple customer and order timelines. You know how to keep on schedule 

  • PROBLEM SOLVING ABILITIES – Confidence with troubleshooting, investigating and providing solutions 

  • ADAPTABILITY – Flexibility to respond to a variety of situations and requests 

KEY RESPONSIBILITIES INCLUDE: 


  • Provide consistent, superior customer service, ensuring all customer needs and requests are identified and addressed, maintaining a high level of customer satisfaction at all times 

  • Acknowledge and respond in a timely fashion to all order requests, submitted quotes and delivery follow-up 

  • Build sustainable relationships and trust with customers through open and interactive communication  

  • Recognize opportunities to generate sales leads and new customer development 

  • Support the achievement of sales/budget targets, which includes maintaining stock control and gross margins while managing cost budgets 

  • Entering and updating customer information into our Point of Sale software, as needed 

  • Accepting cash and taking credit/debit card payments    

QUALIFICATIONS: 


  • Minimum one year of proven customer service experience  

  • Computer skills such as MS office, etc. a definite asset 

  • Clear communication and effective listening skills 

  • Exceptional telephone skills and etiquette 

  • Fluent in written and spoken English 

  • Strong math skills; mathematically inclined   

WORKING @ METAL SUPERMARKETS: 

POSITION: Permanent Full Time  

HOURS: Regular business hours Monday to Friday

LOCATION: 

Metal Supermarkets San Jose 

2413 Zanker Rd 

San Jose CA 95131         


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Rafael Florist, located in San Rafael, California in Marin County currently seeking, energetic, and reliable individuals for part-time or full-time customer service and floral delivery. Floral experience is not necessary. Must have good communication skills, basic knowledge of computers.

 


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The Role: This position involves answering customer inquiries, assisting customers with preparation of their print-ready digital files, and guiding them through our order process. This process includes quoting prices, invoicing, and collecting payments. The majority of this work is done via email, with occasional phone and/or video support. Our customer service staff often establish long-term relationships with repeat customers, and many individual book projects require weeks if not months of correspondence before they move into production. The job also involves the preparation of proofing materials, managing order shipments, sending out material samples, and engaging our production staff to ensure that the books we make meet customer expectations. Though most of the workday will invariably be in front of the computer, there are ample opportunities to move around the shop and to perform craft-oriented production duties. 

Ideal Candidates: Our customer service staff must have exceptional written communication skills, the ability to communicate technical details clearly and concisely, and a lot of patience. By the time a project comes to us, our customers have often spent many months if not years working on their book.  While some of our customers are professional designers who need little instruction, others are self-publishing for the first time. The ideal candidate for this role will be able to help the customer understand the options we offer, prepare their files properly, and complete the order process quickly and efficiently. This requires the ability to write clearly and concisely while being generous and accommodating - it is a special skillset for sure!  

About Us:  Edition One Books is a specialty book printing company located in Richmond, CA. We offer our customers unmatched quality and customization for short-run book printing. We are focused on building long-term relationships with our customers, and strive to offer a more personalized and accommodating self-publishing and book production service. 

Our Workplace: We are a small company with fewer than 20 employees onsite generally. Our workplace culture is generally informal and collaborative. Many of our employees have creative backgrounds, but it is important to remember that we are a manufacturing company and not a design firm - employees here need to be energetic, focused, and self starting. Though all employees work full time hours, we always work to accommodate the individual scheduling needs of our employees and their families. Productivity, professionalism, and positivity are paramount.

Compensation: Depending on a new hire's previous experience, this position will start with an hourly wage ranging from $18-$22 per hour. Advancement to greater hourly pay can happen quickly, and $25-$30 per hour is a realistic expectation for an established and effective team member. Unpaid time off is available as requested and granted during an employees first year. Two weeks of paid vacation is offered starting with the second year of employment. Additionally, we have 8 paid holidays per year, and about 8 unpaid mandatory holidays per year. We do not offer an employee health care plan, however we do provide a monthly stipend to help cover the cost of health insurance paid for by our employees.

Application Process: If you are interested in applying for this position, please take the time to write us a short cover letter explaining your interest and why you think you would be a good fit for our company and this specific role.  Please also send your resume, and be sure to highlight the most relevant experiences you have had. Please only apply through the links on this posting. 


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Job details

Salary $40,000 - $65,000 a year

Job Type

Full-time

Part-time

Number of hires for this role

1

Qualifications


  • Experience:


    • insurance, 1 year (Required)

    • customer service, 1 year (Required)



  • Education:


    • High school or equivalent (Required)



  • Location:


    • Denver, CO 80218 (Required)



  • License:


    • Insurance (Preferred)



  • Work authorization:


    • United States (Required)



Full Job Description

Commercial Lines Insurance Account Manager (Customer Service Representative)

Lightship Insurance is a vibrant, growing independent insurance agency with 5 team members. We are looking for an energetic, detail oriented, licensed insurance professional with a commercial lines insurance background. We are looking for the right customer service representative to service and grow our $2,000,000 commercial lines standard insurance book with a positive, detail oriented, can do attitude. No grumps allowed.

 

Account Manager (Customer Service Representative) duties:

Service commercial lines insurance book and provide requotes as needed.

Cross Sell current insurance book and field new business inquires (no cold calling!)

Assist with certificates of insurance.

Handle intricate commercial lines endorsements and changes

 

Minimum Requirements:

*1+ years Insurance Customer Service (Account Manager) experience a must

*Positive attitude and willingness to learn; a must

*Team player and strong communicator; a must

*Working knowledge of email and computers; a must

*Bachelor’s Degree or Some College preferred but not necessary

*Active Property and Casualty Insurance license REQUIRED, DON'T APPLY WITHOUT THIS

* Applied (TAM) & Ezylnx experience a real plus

*Detailed oriented and great organization skills required

*If you want to be micro managed do NOT apply

 

Benefits and Perks:

Full time or part time, very flexible hours

*Competitive Base Salary of $40,000 to $70,000 based on experience

*Excellent monthly bonus based on new business sales and rewrites (averages $5,000 to $15,000 in additional annual income)

*100% Paid Healthcare

*5 weeks of flexible time off per year, and additional 10 paid holidays,

*Third Friday of the month paid afternoon off.

* 401k plan with employer matching after 6 months.

*Awesome location in Uptown Denver close to restaurants and businesses.

*Comfortable, large individual offices

*Life/Work Balance is important to us, we work hard but play hard

*Smokers need NOT apply, owner has a severe smoke allergy.

Work from home options possible after training is completed

Job Types: Full-time, Part-time

Pay: $40,000.00 - $65,000.00 per year

Benefits:


  • 401(k)

  • 401(k) Matching

  • Flexible Schedule

  • Health Insurance

  • Paid Time Off

  • Retirement Plan

Schedule:


  • 8 Hour Shift

  • Day shift

  • Monday to Friday

Supplemental Pay:


  • Bonus Pay

  • Commission Pay

COVID-19 considerations:

Lightship Insurance has large individual offices so physical distancing is easy for us to do. After training is completed some days working from home is optional.

Experience:


  • insurance: 1 year (Required)

  • customer service: 1 year (Required)

Education:


  • High school or equivalent (Required)

Location:


  • Denver, CO 80218 (Required)

License:


  • Insurance (Preferred)

Work authorization:


  • United States (Required)

Work Location:


  • One location

Communication method(s) used:


  • Email

  • Phone

  • In person

Hours per week:


  • 30-39

Job Duties:


  • Answer incoming customer inquiries

  • Collaborate with management teams to stay updated on new products, services, and policies

  • Engage with clients in a friendly and professional manner while actively listening to their concerns

  • Offer support and solutions to customers in accordance with the company's customer service policies

  • Other duties as requested

This Company Describes Its Culture as:


  • Detail-oriented -- quality and precision-focused

  • Outcome-oriented -- results-focused with strong performance culture

  • Stable -- traditional, stable, strong processes

  • People-oriented -- supportive and fairness-focused

  • Team-oriented -- cooperative and collaborative

This Job Is:


  • Open to applicants who do not have a college diploma

Company's website:

Work Remotely:


  • Yes

14 days ago


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I am looking for a CSR to help with answering phones, making changes in the system, sending out proof of insurance. There are no outside sales associated with this job, internal with current clients is all. Prior insurance work is preferred and licensing is mandatory as well.. Hours of operation are M-F 8:30 to 5:30 and an hour for lunch.

 

Job Duties:


  • Answer incoming customer inquiries

  • Engage with clients in a friendly and professional manner while actively listening to their concerns

  • Offer support and solutions to customers in accordance with the company's customer service policies

  • Other duties as requested

This Job Is Ideal for Someone Who Is:


  • Dependable – more reliable than spontaneous

  • People-oriented – enjoys interacting with people and working on group projects

  • Detail-oriented – would rather focus on the details of work than the bigger picture

Experience:


  • Insurance: 2 years (Required)

License:


  • Property and Casualty License (Required)


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Job Description


We are seeking a Customer Service Representative - Management Trainee to join our marketing team! You will be vital in managing marketing campaigns for our clients, assisting in the development of promotional launches, as well as onboarding new acquisitions.


 


Job Description:


You’ll belong to a supportive team in a fast-paced environment. You will create an energetic dynamic for our customers from the opening greeting to the final close. You will play an integral role as a representative for some of the most prestigious clients in telecommunications and technology.



  • Combine your people and operational skills to create great customer and employee experiences.


  • Be the go-to example of excellent customer service, professionalism, and courtesy.


  • Lead your team in delivering the ultimate customer experience by solving customer issues and jumping in to help with transactions.


  • Drive your team’s performance, including meeting and exceeding sales goals.


  • Inspire your team with training and coaching.


  • Identify skills gaps, then create and implement development plans.



 


Experience is Not Necessary - We Provide Full One on One Training


These Positions are Entry Level - We Wish to Develop Them into Career Opportunities


 


Requirements:



  • Top tier customer service/sales representative who has worked in a fast-paced environment.


  • Ability to effectively communicate with customers about complex situations.


  • Bilingual is a plus!


  • Effecting listening skills and the ability to problem-solve.


  • Individuals who are comfortable selling as well as teaching, helping your team members out as needed.


  • High school diploma / GED


  • Self-motivated and self-directed, and can adhere to a tightly structured customer training program



 


Persons with Experience in the following areas should apply: Account Management, Agency Management, Brand Management, Campaign Management, Channel Management, Client Management, Consumer Relationship Management, Customer Relationship Management, Product Management, Relationship Management, Talent Management, Community Management, Business Management



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Job Description


Our firm leverages a scalable customer relations model and trains our talented Lead Customer Service Representatives to prepare, launch, and optimize every product and service campaign. We’re a trusted customer acquisition partner for top-flight technology companies nationwide, and we are seeking a talented Customer Service Representative to join our growing team!


Enhancing the customer experience to build customer loyalty is the primary focus of all our campaigns. To this end, our resources and expertise are tailored to enhance knowledge about market dynamics and consumer engagement. Companies thrive as a result of our experience and skill, and we are equally dedicated to their customers as our own. Our company has seen so much growth within the home improvement campaign we have decided to take it one step further and partner with a green energy firm. Our goal is to make your home the best it can be.


 


As a Lead Customer Service Representative you will:



  • Listen, understand, and take quick action. Like all of us, customers just want someone to listen and help get their problems solved. You'll do both.


  • Assist customers in selecting the products and services that best suit their technology and communications goals and help to set up the account.


  • Process upgrades, downgrades, new product purchases, and facilitate delivery and installation efficiently and effectively.


  • Maintain excellent time management, professional customer service at all times, and be able to balance multiple projects and responsibilities.


  • Have the opportunity to engage in continuous professional development training sessions and participate in a dynamic team-based company culture.



 


What You Need to Get Started:



  • 1-2 years in a customer based role


  • Excellent interpersonal skills, tact, and a track record of success with customer-facing roles


  • Ability to handle pressure, prioritize, and multi-task during the course of a business day


  • Tech-savvy, or the ability to pick up concepts quickly


  • Enthusiasm and aptitude for learning new skills



 


Persons with Experience in the following areas should apply: Customer Behavior, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Service Sales, Customer Rep, Customer Service, Customer Care, Customer Relations, Build Customer Relationship, Customer Acquisition, Customer Development



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Job Description


Qualifications:



Knowledge, Skills, and Abilities, Competencies


• Excellent communication, interpersonal, customer services, and time management skills.
• Strong project management and prioritization skills and a sense of ownership over projects that drive efficiency and create exceptional customer experiences.
• Strong problem-solving and analytical abilities with a desire to try new approaches, and tackle problems from many different angles to find creative solutions.
• Autonomous self-starter with a sense of urgency to accomplish tasks and projects.
• Ability to act in a professional and collegial manner in a fast-paced environment.
• High energy and established organizational skills. Proficient in Microsoft Office applications with the ability to quickly learn new technologies and software.


Responsibilities:


The Education Specialist is responsible to assist individuals throughout the certification program registration process. The Education Specialist communicates effectively with individuals to determine their goals and whether the certification programs meet those goals. It is important for the Education Specialist to maintain a high level of customer service and a positive working attitude. As a telephone-based position, the successful Education Specialist will handle calls in a friendly timely manner as well as be articulate, organized, and enthusiastic


• Field incoming inquiries from individuals interested in certification programs.
• Support the internal operations of our certification registration process, ensuring that applicant statuses are accurate and up-to-date
• Communicate enthusiastically and promptly with applicants and prospective applicants via email and phone.
• Ensure understanding of certification programs and general policies and procedures.
• Answer emails and phone calls within 24 hours or inform individuals when they can expect requested information within 24 hours.
• Continuously stay updated on policies and procedures, as provided by the department.
• Consistently meet/exceed expected efficiency and job performance requirements


Company Description

Our client is looking for passionate, talented people to join their team and assist with the day-to-day functions of recruiting and become knowledgeable of the staffing industry.


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Job Description


We have quickly become one of the fastest-growing and most successful advertising firms in the Hyattsville area, and is now expanding to cater to increased client demands! We provide exceptional customer service while continuing to grow and develop new markets for our prestigious client base.


WE WANT TO DEVELOP THESE ENTRY LEVEL CUSTOMER SERVICE POSITIONS INTO REAL CAREER OPPORTUNITIES!


Our firm is currently looking for several entry-level and experienced customer service, marketing, and management positions to be filled. We work diligently to provide elite customer service solutions to our client base. We are looking for candidates that will not only excel in relationship building and customer service, but that are ready for success and long term growth within our company.


We are offering offers Full-Time positions and we offer Full One on One Training. We pride our business on the employees that we have and their ability to use individual strengths to catapult our business to the top.


 


Experience is not necessary but any background in the following is a huge plus:



  • Customer Service


  • Retail


  • Sales


  • Restaurant


  • Marketing


  • Advertising


  • Public Relations


  • Management


  • Shift Lead or Team Lead


  • Communications



If you are looking for a NEW CAREER or seek a MANAGEMENT OPPORTUNITY, then our team is the firm for you.


For immediate consideration, submit your resume by hitting the APPLY button.


Thank you for your interest and good luck!


 


Persons with Experience in the following areas should apply: Customer Behavior, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Service Sales, Customer Rep, Customer Service, Customer Care, Customer Relations, Build Customer Relationship, Customer Acquisition, Customer Development, Customer Relationship, Customer Support, Customer Service Manager


Company Description

Our firm specializes in direct marketing matters, from the seed of an idea to the final product. We bring extensive experience and professionalism to every case and customize our support to your individual needs and concerns.

Our team has been well versed in the art of communications, marketing, and management development. We’re on the pulse of modern technology and media, and have monitored their evolution to inform our own best approaches—all to give you exceptional advice that will last for years to come.


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Job Description


 


JOB TITLE:  Customer Service Teller/Customer Service Representative


 


Job Classification: Non-Exempt, Full-Time


 


Department: Retail


 


Reports to: Community Bank Manager


 


Education RequirementsHigh School Diploma or GED


 


Description of Position / Function:


 


This position will be primarily a Customer Service Teller position, while also supporting as a Customer Service Representative as needed.


 


Customer Service Teller’s primary role is to provide superior customer service experience during the client interaction.  Ensure all clients are greeted immediately upon entering the branch office.  Performs lobby management effectively to ensure the needs of clients are identified and fulfilled.  Perform routine banking transactions such as deposits, checks, payments, cash orders, coin processing, issuing official checks/money orders, etc.  Equitably contributes to the branch attainment of sales and referral products goals by identifying and making referrals.  The Customer Service Teller will need to be able to assist clients in many aspects of their accounts directly and indirectly through referrals including account inquiries, account maintenance, account resolution, online and mobile products and services, and debit cards.  Adheres to all policy and procedures of the company.  Follows operational procedures including protecting customers, bank assets and bank security.  Accurately completes information on systems and forms to mitigate exposure while ensuring service delivery and quality.  Customer Service Teller may serve as a specialty teller as assigned; vault/back up vault, ATM, Coin, etc.   Customer Service Teller will make our promise of “Service Beyond Expectations” Begins with Me real and believable by following our defined principles.


 


Customer Service Representatives will perform a broad variety of account opening and customer services.  Opens a wide variety of Consumer and Business Bank Accounts including loans and deposits.  Identifying and completing referrals to other Lines of Business including but not limited to Mortgage, Investments, Cash Management, Commercial Loans and Insurance.  Ability to identify and cross-sell next Summit service or product.  Customer Service Representative will need to be able to assist clients in many aspects of their accounts, including account reconciliation, account maintenance, online and mobile products and services, wire transfers, debit card, check orders, and overdraft assistance.  The employee must be able to assist and open CDARS accounts/transactions, IRA accounts/transactions, and consumer loan products.  The employee will also be asked to educate and profile clients using bank systems.  The employee will be asked to organize their work to include but not limited to complete sales tracking, plans, follow up client calls, client onboarding and client retention.  Adheres to all policy and procedures of the company.  Follows operational procedures to include security.  Customer Service Representative will make our promise of “Service Beyond Expectations” Begins with Me real and believable by following our defined principles.


 


Job Skills and Qualifications Required:


 


The employee must be comfortable and confident in a sales and service environment.  They must be able to be part of a team and work closely with fellow Customer Service Tellers and Customer Service Representatives.  They must have and exhibit a professional manner and exhibit good interpersonal skills.  Must have computer knowledge, good typing skills, math skills, attention to detail, and be a good listener. 


 


 


 


Summit Financial Group and the Subsidiaries are an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.


 



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Job Description


We are on the search for hard-working individuals that are looking for a great Entry Level Customer Service Representative position with real growth opportunities!


Our goal is to cultivate and maintain true partnerships with our clients and consumers.


We’ve become the nation’s largest business consulting firm due to our winning mentality, honesty, transparency, and drive for success. Those same traits are exactly what we look for in our Entry Level Customer Service Representative. We prefer to train and develop our Customer Service Representatives for maximum performance. We are committed to delivering the highest caliber of service that will benefit our clients and customers. Unlike large corporate firms, we commit to individualized attention that uniquely positions us to increase consumer retainment and bridge the gap between our competitors.


 


Duties as an Entry Level Customer Service Representative:



  • Collaborate with management staff to stay updated on new products, services, sales promotions, and policies


  • Interact with customers in a friendly and professional manner while actively listening to their concerns


  • Provide effective solutions and support to ensure that no customer is left dissatisfied


  • Handle confidential customer information with sensitivity and discretion


  • Greet, qualify, recommend products/services and close every customer


  • Suggest areas of improvement to management staff to increase consumer satisfaction



 


Requirments as an Entry Level Customer Service Representative:



  • High School Diploma or GED


  • Experience in customer service, retail, or sales


  • Ability to multi-task and focus in a fast-paced environment


  • Positive attitude and the ability to be patient while communicating with customers


  • Team player who can work independently


  • Outstanding service-orientation and strong interpersonal skills that create positive relationships with fellow team members and customers



 


Our company culture and team camaraderie that Threshold Marketing, Inc. has built together cannot go unnoticed. We continue to foster our professional and personal relationships in and out of the office. To name just a few we participate in 3 on 3 Basketball Tournament for the Boys and Girls Club, Dominican Republic trip, Box Suite Mavericks Tickets, and Dallas Cowboys games.


 


Persons with Experience in the following areas should apply: Customer Behavior, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Service Sales, Customer Rep, Customer Service, Customer Care, Customer Relations, Build Customer Relationship, Customer Acquisition, Customer Development



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Job Description


Do you like winning? Are you a passionate and driven individual who overcomes challenges and achieves goals despite the odds? Does networking, building mutually beneficial relationships, and finding ways to capitalize on untapped resources motivate you? Have you been looking for the right opportunity to maximize your potential?


MELA is seeking a motivated, top-notch Customer Service and Sales Representative to assist the sales department in expanding the Long Beach market. We are a rapidly growing company in a fast-paced industry with more than 6,000 customers worldwide.


Our ideal candidate will be a results-oriented and charismatic individual. Prior Sales and/or Customer Service experience is preferred but not required. We are looking forward to cross-training our ideal candidate in all aspects of Customer Service, Sales, Marketing, and Management. And the training doesn’t end there! We will provide you with ‪comprehensive ongoing training to familiarize you with our client’s products as well as with all aspects of the Customer Service and Sales cycle. From there, your success will be driven by your personal motivation, persistence, and ability to connect with prospective customers.


If you’re interested in taking your Sales and Customer Service experience to an entirely different level in a fun, dynamic, growing and evolving entrepreneurial organization – send us a copy of your resume.


 


Responsibilities:


• Appointment setting using excellent Customer Service


• Qualify interested candidates and arrange sales appointments


• Serve as an expert to help educate, build rapport, and close sales


• Aggressively research and build a new client base to achieve sales goals


• Attend quarterly networking conferences


• Manage, coach, and train new members of the team


 


Requirements:


• Have an entrepreneurial spirit, creative thinking, and relentless drive for success


• Have strong Customer Service skills


• Can follow a proven process


• Highly competitive and want to win


• Can take rejection and learn from it


• Willing to try new approaches and techniques


 


 


Persons with Experience in the following areas should apply: Community Outreach, Community Engagement, Community Marketing, Community Management, Community Coordinator, Customer Behavior, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Service Sales, Customer Rep, Customer Service, Customer Care


Company Description

Our focus is singular: We’re always working on creating the next wave of business managers who can extend the reach of the Fortune 500 companies we represent. In their hands, our campaign planning, sales strategies, and organic approach to customer acquisitions really gets results.

MELA Group represents a wide variety of clients, and that means we need to fill our ranks with business-minded people who can adapt to any terrain. That’s why our management and business training program is so focused. Our people learn the most cutting-edge techniques for being successful in this industry from experts who have achieved their own successes.


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Job Description


Sky Business Solutions is currently hiring entry-level individuals with customer service, restaurant, retail, or hospitality background for the Customer Service position. We have found that candidates working in these fields of customer service are very easy to train into our Customer Service position. We specialize in areas of customer renewal, customer retention, and customer acquisition, and this all requires the ability to confidently interact with people.


 


What do we offer?


Due to our quick expansion, we are willing to train highly motivated people for management and customer service & sales opportunities. Candidates must be willing to work hard in an entry-level customer service position and prove their way into management.



  • Performance-based promotions into management rather than seniority, so you go at your own pace. All openings are ideal for recent graduates, or professionals.


  • We also offer traveling opportunities to our employees


  • Entry-Level one on one training


  • 62k-82k management position salary after 4-8 months



 


Candidates will work in the following areas:



  • Account Management


  • Client Retention and Acquisition


  • Customer Account Negotiation


  • Training and coaching others to develop their skills


  • Learning the business aspect of running a marketing firm


  • Public speaking and presentations


  • Sales & Marketing.



 


Our Requirements:



  • Top customer service skills


  • Must maintain a student mentality


  • Drive to succeed


  • Professionalism


  • Must be able to work with others in a team environment


  • Leadership skills


  • Great verbal and written communication skills



 


Persons with Experience in the following areas should apply: Customer Behavior, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Service Sales, Customer Rep, Customer Service, Customer Care, Customer Relations, Build Customer Relationship, Customer Acquisition, Customer Development


Company Description

At Sky Business Solutions, we specialize in reinventing the marketing wheel for telecommunications and home enhancement companies. With our innovative solutions, creative problem-solving, and the ability to provide a dynamic range of marketing services to our clients, we have become a name to reckon with in the telecom and renewable energy sales industry. Our efforts ensure that our clients see tangible results and experience unparalleled growth.

The zealous team at Sky Business Solutions is made up of passionate, talented, and experienced go-getters that are driven by your success, just as much as you are inspired by ours. At Sky Business Solutions, we combine our skills and techniques to teach you how to create effective strategies and adopt an innovative approach to get to where you want to be in your career.


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Job Description


Are you a college graduate who is goal-oriented, resilient, and ready to start your career? Are you looking for a company that will allow you to grow and develop your professional portfolio?


If so, Pristine Management is looking for YOU!


Pristine Management is one of the nation’s premier Business Management & Client Consulting firms in the area. We are looking for individuals to join our Lead Customer Service Representative team who are natural leaders and have a history of making things happen!


Due to our continuous growth, we have exciting new career opportunities for our Lead Customer Service Representatives. Our team plays a vital role in the company as the main liaison between our clients and consumers. We believe in the power and importance of creating world-class client interactions and experiences that directly contribute to the success of our company. Your professional demeanor and customer service-oriented nature will make you an asset to our Lead Customer Service Representative team.


 


You Must:



  • Develop and manage positive business relationships with clients, management, and fellow employees

  • Attend Daily meeting and training classes to become proficient in each available service offered by our clients, qualify customers to match the best service to meet their needs, and assist customers through the activation process

  • Educate and excite customers on the benefits and differentiators of our available services to drive sales growth

  • Develop new business opportunities through strategic sales tactics, including customer development, networking, and relationship building

  • Act as the main liaison on behalf of our clients and provide quality customer service and sales support

  • Serve as a role model for the team and set a positive example through modeling of effective selling skills and techniques

  • Strive to consistently exceed sales goals and all program objectives

  • Facilitate sales and handle inquiries in a timely and courteous manner


 


Preferred Qualifications:



  • Bachelors in Business Management, Consulting, Communications or related fields

  • Prior experience in account management, client support, or entry-level sales

  • Trustworthy, honest, and dependable individual

  • Excellent presentation skills and proven ability to overturn objections

  • Unwavering commitment to success

  • Determined attitude and competitiveness

  • Ability to lead a team to successful outcomes

  • Demonstrate the ability to communicate and solve complex matters with clients utilizing critical thinking and problem-solving skills


 


Do you Desire?



  • More traveling opportunities in and out of the US?

  • More opportunities for upward mobility and growth?

  • Light and energetic work environment?

  • Holidays off?

  • Full-time employment with an essential business?


If so Apply Today!


 


Persons with Experience in the following areas should apply: Customer Behavior, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Service Sales, Customer Rep, Customer Service, Customer Care, Customer Relations


Company Description

Pristine Management Group Inc. turbocharges awareness and customer acquisition for today’s top companies including Verizon, Inspire Energy, and Nestle. We are powered by our unparalleled knowledge of the brands we represent, our experts are highly trained in product solutions, networking, team management, and public speaking. It’s a commitment to professional development and excellence that translates directly into rapid growth and customer acquisition dominance for brands of all reputation.


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Job Description


Our company has an open position for a Customer Support Representative. The Customer Support Representative position will be responsible for expanding our company's marketing initiatives to manage, develop, grow, and maintain both new and existing partnerships and relationships within the field of our clients. As one of our Customer Support Representatives, we want you to take pride in the fact that you play a key role in our mission to provide outstanding experiences for our customers. The Customer Support Representative recognizes that each interaction with the customer is an opportunity to enlighten potential new customers and educate them on the latest products and services our clients are offering. From the customer’s perspective, each Customer Support Representative is a resource that can be used to guide the customer through education and decision making.


 


Key Responsibilities and Accountabilities:



  • Requires great customer service skills, sales, and closing skills as well as purposeful follow-up skills

  • Ensure customer sales have been completed and all questions have been thoroughly answered

  • Maintain constant and consistent follow-up and proactive communication with customers

  • Knowledge of each territory location, community and ability to teach to other Customer Service Associates

  • Knowledge of our client’s products and staying up to date with any new promotions they may be offering

  • Familiarize yourself with the competition, pricing, and frequently asked questions or concerns for potential new leads

  • The ability to apply principles of logical thinking to a variety of practical situations and accurately follow standardized procedures or processes

  • Maintain a positive attitude and a desire to be successful

  • Maintain a professional, yet friendly, atmosphere for customers

  • Aids the team effort in every way possible and acts in the best interest of the company

  • Flexible with schedule and hours within the company

  • Attend and participate in various community-related events/grand openings, training seminars, and other company events as required

  • Other duties within the scope, spirit, and purpose of the job, as requested by management


 


Desired Skills, Experience, and Qualifications:



  • Bachelor's degree preferred OR

  • 2+ years of related experience in customer service

  • Outstanding interpersonal, verbal, and written communication skills

  • Detail-oriented individual who also has the ability to think and plan strategically

  • A self-motivated problem solver with creativity, a strong work ethic, and a high energy level

  • Have a passion for our customer experience based mission


 


Persons with Experience in the following areas should apply: Customer Behavior, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Service Sales, Customer Rep, Customer Service, Customer Care, Customer Relations, Build Customer Relationship, Customer Acquisition, Customer Development, Customer Relationship


 


Company Description

At Mako Consultants Inc., we represent well-known telecom and satellite television businesses with our flexible approach. We believe that the best way to gain people’s attention is to involve them in compelling marketing experiences. We use face-to-face marketing campaigns to connect with consumers, and this method has worked wonders for us.


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Job Description


We are seeking Full-Time Customer Service & Sales Representatives to join our team this week! Customer Service Representatives will focus on in-store demonstrations, carefully planned customer interactions and creating authentic brand interactions directly with their client’s consumer base. The person(s) for this position should be outgoing, self-motivated and love working and socializing with people.

Responsibilities:



  • Handle customer inquiries and complaints

  • Provide information about the products and services

  • Troubleshoot and resolve product issues and concerns

  • Document and update customer records based on interactions

  • Develop and maintain a knowledge base of the evolving products and services


Qualifications:



  • Previous experience in customer service, sales, or other related fields

  • Ability to build rapport with clients

  • Ability to prioritize and multitask

  • Positive and professional demeanor

  • Excellent written and verbal communication skills


THIS IS A FULL-TIME IN PERSON POSITION


LOCAL TRAVEL IS REQUIRED


PAID TRAINING + REMOTE INTERVIEW PROCESS


 


 


Summit Retail Solutions,Inc. is an equal opportunity employer and will not discriminate against any qualified applicant on the basis of a protected characteristic unless a bona fide occupational qualification exists.


Applicants who receive an offer will be required to undergo a drug test and background screening as a condition of their employment


If you are seeking full time employment opportunities and have the following experience you are encouraged to apply today: Sales, sales management, account sales, sales support, seasonal sales, business operations,entry level operations, entry level business, outside sales, or direct sales


 



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Job Description


We are looking to fill 5 to 10 IMMEDIATE Customer Service and Sales positions in the Fresno area. Come join a team with a proven history of knowing both what the client wants and what the customer needs. We offer growth and advancement opportunities, along with a great compensation plan, daily cash bonuses, and a weekly tier bonus structure. We train at no cost since we love to teach you what we do to be successful.


Responsibilities:



  • Manage and service existing customer relationships

  • Answer all potential customers questions in a professional manner

  • Always operate with the highest degree of urgency and care; remembering we are the face for our clients and the services they provide

  • Be a problem solver – find creative solutions to issues

  • Provide expertise, support, and hands-on assistance in all realms of the sales process, making sure customers receive the products that they want, when they want, and how they want

  • Highlight issues and identify opportunities by utilizing the tools provided within our company


Qualifications:



  • Must have tremendous organizational skills and be able to handle multiple tasks in a fast-paced environment

  • Must demonstrate superior customer service in the office and working in the field with our potential new leads

  • Must have strong written and verbal communication skills

  • The successful candidate must be highly motivated, be willing to take initiative, have a positive attitude and exhibit a strong work ethic to further advance within our company

  • Must show the ability to engage and interact with individuals in a professional manner


 


If you are seeking full time employment opportunities and have the following experience you are encouraged to apply today;Customer Support, Customer Service Manager, Customer Success, Direct Customer Service, Customer Service Associate, Customer Service Representative, Customer Retention, Customer Agent,Client management, client advisement, client relations, client account management, client services, client acquisition, or client support.



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Job Description


 


JOB TITLE:  Customer Service Teller/Customer Service Representative


 


Job Classification: Non-Exempt, Full-Time


 


Department: Retail


 


Reports to: Community Bank Manager


 


Education RequirementsHigh School Diploma or GED


 


Description of Position / Function:


 


This position will be primarily a Customer Service Teller position, while also supporting as a Customer Service Representative as needed.


 


Customer Service Teller’s primary role is to provide superior customer service experience during the client interaction.  Ensure all clients are greeted immediately upon entering the branch office.  Performs lobby management effectively to ensure the needs of clients are identified and fulfilled.  Perform routine banking transactions such as deposits, checks, payments, cash orders, coin processing, issuing official checks/money orders, etc.  Equitably contributes to the branch attainment of sales and referral products goals by identifying and making referrals.  The Customer Service Teller will need to be able to assist clients in many aspects of their accounts directly and indirectly through referrals including account inquiries, account maintenance, account resolution, online and mobile products and services, and debit cards.  Adheres to all policy and procedures of the company.  Follows operational procedures including protecting customers, bank assets and bank security.  Accurately completes information on systems and forms to mitigate exposure while ensuring service delivery and quality.  Customer Service Teller may serve as a specialty teller as assigned; vault/back up vault, ATM, Coin, etc.   Customer Service Teller will make our promise of “Service Beyond Expectations” Begins with Me real and believable by following our defined principles.


 


Customer Service Representatives will perform a broad variety of account opening and customer services.  Opens a wide variety of Consumer and Business Bank Accounts including loans and deposits.  Identifying and completing referrals to other Lines of Business including but not limited to Mortgage, Investments, Cash Management, Commercial Loans and Insurance.  Ability to identify and cross-sell next Summit service or product.  Customer Service Representative will need to be able to assist clients in many aspects of their accounts, including account reconciliation, account maintenance, online and mobile products and services, wire transfers, debit card, check orders, and overdraft assistance.  The employee must be able to assist and open CDARS accounts/transactions, IRA accounts/transactions, and consumer loan products.  The employee will also be asked to educate and profile clients using bank systems.  The employee will be asked to organize their work to include but not limited to complete sales tracking, plans, follow up client calls, client onboarding and client retention.  Adheres to all policy and procedures of the company.  Follows operational procedures to include security.  Customer Service Representative will make our promise of “Service Beyond Expectations” Begins with Me real and believable by following our defined principles.


 


Job Skills and Qualifications Required:


 


The employee must be comfortable and confident in a sales and service environment.  They must be able to be part of a team and work closely with fellow Customer Service Tellers and Customer Service Representatives.  They must have and exhibit a professional manner and exhibit good interpersonal skills.  Must have computer knowledge, good typing skills, math skills, attention to detail, and be a good listener. 


 


 


 


Summit Financial Group and the Subsidiaries are an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.


 


 


 



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Job Description


Job Title: Customer Service & Sales Associate - *NEW* Division



  • Entry-level position that serves customers’ needs both at our firm and in-the-field by providing information about products & services to grow business while handling & resolving issues…


  • Skills needed including listening, customer service, product knowledge, quality focus, problem-solving, market research, office, and phone skills, resolving conflict, analyzing information, multi-tasking


  • This is a very visible position across all sections of our business which will provide the right individual with the ability to learn the industry and showcase their talents. this will involve various training, growth, and professional coaching opportunities in both technical and business disciplines along with a mentor relationship with the department manager



 


Essential Functions:



  • Reach out to every possible customer [current, previous, potential] to generate more business


  • Resolves customer questions e.g. related to orders, answer phones & take orders as needed


  • Get orders & follow up completed & submitted e.g. writes up orders, do price quotes & send invoices


  • Has and grows knowledge of products, prices, installations, and various marketing promotional services


  • Maintains DETAILED customer records by updating account information


  • Provides assistance answering calls during high volume and/or when people are out


  • Organizing appointments and meetings with TARGETED consumers interested in client's services


  • Identifying and establishing new business


  • Attending conferences and meetings


  • Build relationships


  • Call on regular & prospective customers to earn orders & talks with customers by phone et.al.


  • Research competitors


  • Gathers analyzes and delivers information from the field to develop strategies and product offerings


  • Coordinate issues with key clients between service, support, customer service, marketing & finance


  • Performs other duties as assigned by supervisor



 


Requirements:



  • Qualified applicants must be legally authorized for employment in the united states


  • The offer of employment is conditional pending background check & drug screen


  • Reliable transportation



 


Experience and Background:



  • Experience, knowledge, and ability helpful


  • English and Spanish with clear proper communication and grammar


  • Pleasant telephone voice/manner



 


Education:



  • High school education or equivalent


  • College degrees associated with this type of position are helpful like business, marketing, entrepreneurship, etc.




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Job Description


NO EXPERIENCE IS NEEDED FOR THIS POSITION, we will fully train the candidate selected in several business aspects like customer service, client relations, public relations, sales, business management, leadership development, customer service, and marketing strategies. Each individual will start at ENTRY LEVEL with the opportunity to advance based on individual performance, so if you work harder than anyone you know, you want to learn and develop new skills and you want to start a long term career, then look no further!


We have a ton of interest in our company, we will be looking at EVERY resume that is submitted, one of our core values is fairness, so we will be in contact within 24-48 hours if you're selected for an initial interview.


We are a leading business consulting outsourcing provider of customer service and customer acquisition solutions spanning the entire sales cycle.


We realize that with every customer contact lies opportunity- the opportunity to make a connection. The responsibility of interacting with our clients’ potential customers is one we take seriously. That is why we are hiring those with a background in restaurant, retail, hospitality, or customer service who are looking for a career change. It’s because we know that the impression our people make can mean the difference between losing or gaining a lifetime customer.


We Train our Customer Service and Sales Team in the Following Areas:


Customer Service Management:


Serving some of the most prominent brands in America, we ensure clients get more from customer relationships by delivering consistently superior service.


Sales Management:


We leverage conversation and in-person social interaction to improve acquisition and retention, enhance brand loyalty, increase sales, and revenue for our clients. Our team is dedicated to creating a consultative sales process designed around solutions, not persuasion.


Business Management Solutions:


Spanning almost a decade the business solutions team is one of the best in the industry. We train and mentor team members to develop the skills they need to lead a team by honing the strengths they naturally possess.


 


Job Requirements:


We are one of the fastest-growing customer service and customer acquisition outsourcers with locations across the United States. Our rapid growth has created great opportunities for our employees, clients, and the many communities that we call home.


With more locations, our team is creating new opportunities daily:


  • We have our own in-house leadership development programs

  • Opportunities for individuals to join a company where they can enjoy their workday



  • 100% of our management team is promoted from within our organization.

  • Opportunities to provide excellent levels of service to the clients we support and to thousands of customers daily

  • We believe in recognizing individual employees for their contributions and achievements


  • Opportunities to grow and develop a career in management or leadership that individuals really want


 


Educational Requirements:



  • High School Diploma

  • College preferred


 


Experience and Skills:



  • 1-2 years customer service or sales experience – retail, restaurant, or hospitality, CSR experience included

  • Ability to remain highly motivated in customer service and sales environment

  • Creative thinker and problem solver

  • Highly energetic with motivation to appreciate customers and other team members

  • Multi-task oriented

  • Excellent active listening and interpersonal skills

  • The confident and positive attitude expressed with a genuinely sincere tone

  • Adaptive to change

  • Excellent oral and written communication skills with emphasis on probing

  • Ability to lead a conversation

  • Demonstrate personal responsibility (i.e., attendance, punctuality, ownership of day-to-day activities


FOR IMMEDIATE CONSIDERATION APPLY TODAY! If you're selected, you'll be contacted within 24-48 hours so make sure your contact information is updated.


 


Must be eligible to work in the U.S.



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Job Description


 


JOB TITLE:  Customer Service Teller/Customer Service Representative


 


Job Classification: Non-Exempt, Full-Time


 


Department: Retail


 


Reports to: Community Bank Manager


 


Education RequirementsHigh School Diploma or GED


 


Description of Position / Function:


 


This position will be primarily a Customer Service Teller position, while also supporting as a Customer Service Representative as needed.


 


Customer Service Teller’s primary role is to provide superior customer service experience during the client interaction.  Ensure all clients are greeted immediately upon entering the branch office.  Performs lobby management effectively to ensure the needs of clients are identified and fulfilled.  Perform routine banking transactions such as deposits, checks, payments, cash orders, coin processing, issuing official checks/money orders, etc.  Equitably contributes to the branch attainment of sales and referral products goals by identifying and making referrals.  The Customer Service Teller will need to be able to assist clients in many aspects of their accounts directly and indirectly through referrals including account inquiries, account maintenance, account resolution, online and mobile products and services, and debit cards.  Adheres to all policy and procedures of the company.  Follows operational procedures including protecting customers, bank assets and bank security.  Accurately completes information on systems and forms to mitigate exposure while ensuring service delivery and quality.  Customer Service Teller may serve as a specialty teller as assigned; vault/back up vault, ATM, Coin, etc.   Customer Service Teller will make our promise of “Service Beyond Expectations” Begins with Me real and believable by following our defined principles.


 


Customer Service Representatives will perform a broad variety of account opening and customer services.  Opens a wide variety of Consumer and Business Bank Accounts including loans and deposits.  Identifying and completing referrals to other Lines of Business including but not limited to Mortgage, Investments, Cash Management, Commercial Loans and Insurance.  Ability to identify and cross-sell next Summit service or product.  Customer Service Representative will need to be able to assist clients in many aspects of their accounts, including account reconciliation, account maintenance, online and mobile products and services, wire transfers, debit card, check orders, and overdraft assistance.  The employee must be able to assist and open CDARS accounts/transactions, IRA accounts/transactions, and consumer loan products.  The employee will also be asked to educate and profile clients using bank systems.  The employee will be asked to organize their work to include but not limited to complete sales tracking, plans, follow up client calls, client onboarding and client retention.  Adheres to all policy and procedures of the company.  Follows operational procedures to include security.  Customer Service Representative will make our promise of “Service Beyond Expectations” Begins with Me real and believable by following our defined principles.


 


Job Skills and Qualifications Required:


 


The employee must be comfortable and confident in a sales and service environment.  They must be able to be part of a team and work closely with fellow Customer Service Tellers and Customer Service Representatives.  They must have and exhibit a professional manner and exhibit good interpersonal skills.  Must have computer knowledge, good typing skills, math skills, attention to detail, and be a good listener. 


 


 


 


Summit Financial Group and the Subsidiaries are an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.


 



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Job Description


Edge Concepts is an outsourced marketing agency looking for a Full-Time Customer Service Representative to permanently join our Newark office.


You will work with our Marketing Associates and various product specialists, as well as mid-office and operations teams, to deliver a seamless and integrated experience to consumers across our client portfolio.


This role offers you the opportunity to work in a national firm that offers excellent career progression.


 


Here at Edge Concepts, our company holds four key values:



  • Leadership: Leadership is not a position or a title; it is action and example. We put our team in front of our own personal gain; we ensure their success is acquired before we look at our own needs.


  • Honesty: If you want to be trusted personally or professionally, you must be honest.


  • Growth: We measure growth by the tenacity in someone’s work ethic, which guarantees an outstanding outcome.


  • Professional Development: Professional development comes from a commitment to excellence. “The quality of a person’s life is in direct proportion to their commitment to excellence, regardless of their chosen field of endeavor” - Vince Lombardi.



 


Essential Skills:



  • Clear written and verbal communication skills


  • 1+ years of prior experience is preferred


  • Strong relationship management skills


  • Ability to adapt to a rapidly changing business and technology environment and to utilize all available tools and resources to service clients as efficiently as possible


  • Business acumen in the marketing and client relations field is preferred


  • Must understand and comply with applicable regulations and standard operational procedures


  • Must ensure that all transactions are executed properly and meet compliance guidelines



 


Core Responsibilities:



  • Provide high-quality service to each of our clients


  • Maintain client confidentiality at all times


  • Manage daily client transactions and inquiries accurately, within established deadlines, operating within our Standard Operational Procedures


  • Research, follow-up, and resolve client inquiries and problems through effective interaction with clients, customers, and product specialists.


  • Communicates clearly with staff in a timely and professional manner


  • Identify cross-sell opportunities and escalate to our sales team and product partners to close or provide advice to the client.



 


Candidates with the following experience are encouraged to apply!:


Customer Relations, Build Customer Relationship, Customer Acquisition, Customer Development, Customer Relationship, Customer Support, Customer Service Manager, Customer Behavior, Customer Insights, Customer Engagement, Customer Relationship Management



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Job Description


We have full-time account executive and management trainee openings available for career-minded individuals with unbeatable people skills. This is an entry-level opening NOT in a call center environment. If you have restaurant, bar, or retail experience, then we want to hear from you!

Servicing government funded giants with a smile and a handshake is why our company has enjoyed unprecedented growth this year. We pride ourselves on developing and executing unique and personable advertising campaigns focusing on lead generation for our clients.


 


Requirements:

We have committed to expanding our Palm Desert office to 3 new locations that our clients are expanding to this year; therefore, we must start talent scouting right away for managers, assistant managers, and promotional representatives for those offices. Each opening is Entry Level, which means NO EXPERIENCE REQUIRED! Each opportunity is highly competitive.


 


We look for 4 critical attributes each candidate must possess:



  • Above average people skills

  • Excellent student mentality

  • Winning attitude

  • Great work ethic and ambition


 


We offer personal, hands-on training tailored to each individual’s strengths and weaknesses. We also offer promotions and compensation based on each person's merit and achievements, NOT seniority. If you're tired of rotating shifts, making minimum wage, no growth, or "Last Call" hours... Let us be your answer!

Benefits:



  • High Income Potential

  • Flexible Schedule

  • Part-Time and Full-Time Hours Available

  • Exciting Work Environment

  • Unlimited Growth Potential

  • Stability and Security


If you have experience in any of the following you are encouraged to apply: Hospitality, Restaurant, Restaurant Server, Restaurant Management, Restaurant Supervisor, Restaurant General Manager, Restaurant Experience, Server, Host/Hostess, Hospitality Management, Barista or Bartending,



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Job Description


FULL TIME - Entry Level Customer Service & Sales Openings


Position involves face to face client services


 


Divinity is a leading business consulting outsourcing provider of customer service and customer acquisition solutions spanning the entire sales cycle.


Responsibilities:



  • Provide excellent customer service to every customer by informing and educating them about the brands and product details.

  • Plan and run presentations with the goal of making sales and growing brand awareness.

  • Work with management to coordinate schedules for all promotional events.

  • Communicate through sales reports on results and opportunities.

  • Implement marketing strategies and sales techniques


This is an in-person, client-facing position that involves customer service, marketing and sales.


Qualifications:



  • Previous experience in customer service, sales, or other related fields

  • Ability to build rapport with clients

  • Ability to prioritize and multitask

  • Positive and professional demeanor

  • Must be comfortable with in-person sales

  • Must be comfortable working face to face with customers

  • Excellent written and verbal communication skills


 


Persons with Experience in the following areas should apply: Account Sales, Consumer Product Sales, Sales, Consumer Sales, Sales Customer Service, Generate Sales, Inside Sales, Customer Behavior, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Service Sales, Customer Rep



See full job description

Job Description


Our company has an open position for a Customer Support Representative. The Customer Support Representative position will be responsible for expanding our company's marketing initiatives to manage, develop, grow, and maintain both new and existing partnerships and relationships within the field of our clients. As one of our Customer Support Representatives, we want you to take pride in the fact that you play a key role in our mission to provide outstanding experiences for our customers. The Customer Support Representative recognizes that each interaction with the customer is an opportunity to enlighten potential new customers and educate them on the latest products and services our clients are offering. From the customer’s perspective, each Customer Support Representative is a resource that can be used to guide the customer through education and decision making.


 


Key Responsibilities and Accountabilities:



  • Requires great customer service skills, sales, and closing skills as well as purposeful follow-up skills

  • Ensure customer sales have been completed and all questions have been thoroughly answered

  • Maintain constant and consistent follow-up and proactive communication with customers

  • Knowledge of each territory location, community and ability to teach to other Customer Service Associates

  • Knowledge of our client’s products and staying up to date with any new promotions they may be offering

  • Familiarize yourself with the competition, pricing, and frequently asked questions or concerns for potential new leads

  • The ability to apply principles of logical thinking to a variety of practical situations and accurately follow standardized procedures or processes

  • Maintain a positive attitude and a desire to be successful

  • Maintain a professional, yet friendly, atmosphere for customers

  • Aids the team effort in every way possible and acts in the best interest of the company

  • Flexible with schedule and hours within the company

  • Attend and participate in various community-related events/grand openings, training seminars, and other company events as required

  • Other duties within the scope, spirit, and purpose of the job, as requested by management


 


Desired Skills, Experience, and Qualifications:



  • Bachelor's degree preferred OR

  • 2+ years of related experience in customer service

  • Outstanding interpersonal, verbal, and written communication skills

  • Detail-oriented individual who also has the ability to think and plan strategically

  • A self-motivated problem solver with creativity, a strong work ethic, and a high energy level

  • Have a passion for our customer experience based mission


Company Description

We are a progressive firm made up of former students and veterans committed to helping other students and veterans in search of advancement opportunities. We believe in showcasing the diversity of the individuals that make up our firm and we have chosen to capture that in as many ways possible including our brand. Furthermore, we represent our clients in the highest standard possible, delivering the best results in new customer acquisition as well as the highest level of customer service.


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Job Description


Notion Inc. is looking for enthusiastic and motivated professionals to be an integral part of our direct sales and customer service team. The company is built on a firm belief in customer service and providing true value to our clients and our team of Direct Customer Service Representatives is a key to this approach as we help our clients manage their sales needs.


 


The Direct Customer Service Representative’s critical responsibilities will include:



  • Engage daily with potential new leads and provide impeccable customer support to each individual

  • Liaison between Production, Sales, and Clients

  • Focus on quality assurance and quality control

  • Focus on deadlines

  • Managing client relationships

  • Understanding client needs

  • Creating Key Performance Indicators


 


The Desired Attributes of the Direct Customer Service Representative:




  • Service Quality: Exceeds the customer’s (both internal and external) needs in every interaction.


  • Teamwork: Ability to demonstrate a cooperative spirit and capacity to work well as a team member.

  • Problem Solving: Recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.


  • Communication: Reviews customer deadlines and requests additional necessary details from supervisor and or coworkers. Actively listens to coworkers and management and works together to solve the problem through effective communication.

  • Positive attitude and professional demeanor.

  • Personal confidence and genuine aspiration to help our clients.


 


Direct Customer Service Representative Skills, Attributes, and Qualifications:



  • 1-2 years experience in customer service a bonus but willing to train.

  • Great communication skills.

  • Experience interacting with customers.

  • High school or college graduate preferred.


 


If you are seeking full-time employment opportunities and have the following experience you are encouraged to apply today: Customer support, customer service, customer relations, customer service manager, customer success, direct customer service, customer service associate, customer service representative, or customer retention



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Job Description


Summary / Primary Role:


The Entry Level Customer Service Representative is responsible for performing all tasks involved with Client Services. This position will involve learning and explaining services and products on behalf of all of our clientele.


 


Principal Duties and Responsibilities:


(Management may amend or assign duties and responsibilities to this job with appropriate notification)



  • Follow directions and work as a team.

  • Responsible for assigned customer accounts.

  • Responsible for the accuracy of all paperwork that arrives for assigned accounts.

  • Ensure that all inbound and outbound paperwork is completed accurately and correctly.

  • Maintains training abilities for clients and consumers

  • Responsible for accuracy of all entries for client services and sales

  • Create all in-office projects and classroom training products

  • Must be pleasant, professional, detailed communication skills and Outlook skills.

  • Plan, coordinate, and run five 15‐person outreach shifts per week

  • Comfort working with iPads and tablet-based software

  • Analyze the profitability and efficiency of the team

  • Learning basic customer service techniques and client services to help with problem shooting


 


Qualifications and Key Skills:


(The following are representative of the education, experience, knowledge, skills or ability required for this position)



  • Must be able to follow directions and work as a team

  • Must be knowledgeable with Microsoft Office.

  • Must have strong oral communication skills.

  • Ability to prioritize tasks effectively and execute quickly

  • Professional Business Attire and Training Ability

  • The position could involve standing for long periods of time throughout the day.

  • Superior organizational skills - able to manage multiple priorities simultaneously


 


Persons with Experience in the following areas should apply: Customer Acquisition, Customer Development, Customer Relationship, Customer Support, Customer Service Manager, Customer Success, Direct Customer Service, Customer Service Associate, Customer Service Representative, Customer Retention, Customer Agent



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Job Description


Have you heard the phrase “love what you do, never work a day in your life”?


Well here we live that, every day. When you’re passionate about what you do, you love the people you do it with, and you’re constantly growing as a person, time flies, and you’re always having fun.



  • Are you driven and looking for a career that will not only empower your personal and professional growth but will allow you to build the career and future you desire?


  • Are you often described as a confident and collaborative leader?


  • Are you looking to BUILD an opportunity?



 


Position Responsibilities:



  • Use of sales and marketing techniques


  • Customer service relationship building


  • New sales acquisitions


  • Client branding/marketing


  • Account updates


  • Full-time Leadership mentoring


  • Entry-level management training


  • Human resource duties



 


Management leadership development:



  • Interviewing


  • Sales and marketing training fundamentals


  • Team building and mentoring


  • Human Resources and administration duties


  • Finances


  • Accounting



 


Qualifications:



  • Competitive individuals with a winning mentality to move up into a leadership role


  • Sports minded and Energetic team players


  • Team captains ready to grow and train


  • Positive Energy


  • Candidates who are serious about a long term career



 


Experience in these areas is a plus:



  • Advertising/ Brand Ambassador


  • Business Administration


  • Hospitality/Restaurant


  • Management/ Corporate Trainer


  • Marketing/ SEO


  • Sales/ Business Development


  • Communications/ Public Speaking


  • Promotions/Events


  • Public Relations


  • Retail



 


Why Us?



  • We start all our assistant managers in a complete training program for the sole purpose of developing a strong leadership team from within.


  • We do not believe in tenor or seniority, we promote to management those who get the job done and are top performers in our sales and marketing departments.


  • We focus on developing and enhancing the competitive nature and leadership potential within every potential candidate. This is a valuable opportunity for those who have experience in sports marketing, advertising, team leadership, sales, entrepreneurship, and anybody with a competitive mindset. In the past, our top Assistant Managers have participated in Soccer, Football, Basketball, Lacrosse, Tennis, Golf, Dance, Baseball, and Hockey as a team-player, coach, or captain.



 


Persons with Experience in the following areas should apply: Sports, Sports Marketing, Sports Management, Sports Promotions, Sports Entertainment, Sports Advertising, Sports Training, Sportsman, Sports Minded, Sports Sales, Team Sports, Sports Oriented, Coaching and Developing, Coaching, Developing and Building Teams, Team Player, Team sports, Entry Level, Training


Company Description

Provide a core structure for every position and give each associate a clear path for gaining expertise in their roles. Provide coaching and support to assist in their development. Foster great camaraderie between team members.


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Job Description


Location - McLean, VA 22102


6 months Contract to hire


 


Job Summary/Company: Sparks Group has partnered with a fast-growing tech company who is seeking Trusted Referees to assist in providing excellent service and support to their customers via virtual FaceTime calls. If you are passionate about providing customer service and want to jumpstart your career with a company that boasts a revered culture and opportunities for professional growth, then APPLY NOW! Ideal candidates will have excellent communication skills and be comfortable in front of a camera. (*This position does require you to be on-site, parking is provided.)


 


Responsibilities:


• Provide timely, accurate and efficient service to our customers via FaceTime or by other virtual methods


• Assist customers in the verification process, step by step


• Provide resolution to unique customer concerns related to identity verification


• Practice discretion while handling vital, personal information


 


Qualifications/Background Profile:


• 6 + months in customer-facing role is preferred


• Intermediate to advanced computer skills; including proficiency with internet and search engines, operating systems, and browsers; effective manipulation of


multiple screens simultaneously


• Comfortable communicating virtually with customers via FaceTime, Zoom and other virtual methods


• Demonstrate excellent written, verbal and interpersonal skills


• Projects a competent, enthusiastic and empathetic demeanor with customers


• Ability to execute multiple tasks simultaneously in a fast-paced, high-volume work environment


• A passion for delivering an excellent customer experience


• Must possess a can-do attitude and strong work ethic


• Strong initiative, drive to succeed, and time management skills


• Excellent attention to detail, spelling, and multi-tasking abilities


 


Available Shifts:


7:30am-4pm


10:30am-7pm


12:30pm - 9pm


3:30pm-12am


6:30pm - 3am (overnight)


11:30pm-8am (overnight)


 


Workweeks:


Monday - Friday (Sat/Sun OFF)


Friday – Tuesday (Wed/Thurs OFF)


Sunday – Thursday (Fri/Sat OFF)


Tuesday – Saturday (Sun/Mon OFF)


 


Training Schedule is typically M-F 8:30 am-5 pm


 



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As a customer service representative at Rebecca Martens Allstate, you will join a hard working team at a growing agency. This role has tons of growth potential and is a great place to begin your insurance career!

Duties and Responsibilities:

· Answering phones

· Taking messages

· Taking payments including CC, checks and auto bank drafts

· Setting up auto drafts on customer policies

· Processing policy changes (mortgage change, add and recommend coverages)

· Logging customer communications into eAgent (customer data base)

· Following up on "to dos" in eAgent - assisting sales producer and agent on customer follow-ups

· Processing auto claims (towing, glass, and accident related)

· Reviewing customer contact information for accuracy

· Looking for cross sales and win backs on current customers

· Assist with agency Face Book

· Need to be proficient in researching for answers (underwriting, customer service and claims assistance) on the Allstate Gateway Site

· Filling out a quote sheet for my producerQualifications:

· Receive and maintain license in property & casualty insurance

· Great phone and customer service skills

· Positive attitude, ability to learn quickly, adaptability

· Problem solver


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Position Title: Customer Service Specialist 

Job Summary: Existing business service and client retention focused on maintaining a profitable book of business and creating a memorable customer experience. 

The Insurance Loft is seeking communicative candidates who are proactive and passionate about the insurance industry and the clients they serve. Customer Service Specialist will work closing with existing and prospective clients to create a one of kind customer experience. Always striving to find the products, advice, or service that best fits the individual need of the client. Customer Service Specialists will aid internal departments by providing firsthand analytics and assessments that will support the daily functions of the sales team, management, and marketing department. The most successful Customer Service Specialists have exceptional communication, computer, and critical thinking skills. With a willingness to face challenges head on by staying organized, being adaptable, and staying focused on the task at hand. 

Customer Service Specialist Responsibilities: 


  • Project a positive company image while creating an approachable and genuine environment for existing and prospective clients. 

  • Assist team member in processing a number of policy service tasks related to personal lines insurance. 

  • Seek out cross-sell opportunities by creating a free-flowing dialogue with clients. - Complete assigned tasks in a timely, efficient, and quality manner. 

  • Educate clients by clearly communicating the importance, purpose, and strategies related to insurance. 

  • Process quotes, changes, and payments across multiple insurance carriers and states. 

  • Manage multiple communication sources (inboxes, CRM, and phones) 

Customer Service Specialist Requirements 


  • An active P&C license in good standing with the resident state insurance commission. 

  • At least 3 years of independent insurance experience. 

  • Effective communication skills using multiple mediums and platforms. 

  • Understanding of insurance management systems and carrier platforms.


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The position is for a client service representative. Full benefits, salary range is $30,000 - $40,000 with additional bonuses. Total annual comp range from $40,000-$50,000.

Here’s a summary of the position:


  • Handle client inquiries about existing insurance policies

  • Cross sell and upsell existing clients with other products

  • Discuss insurance coverage and add other coverages when appropriate

  • Conduct policy reviews with clients

  • Answer claim questions and monitor claims activity to ensure a positive customer experience, as well as agency profitability

  • Make changes on client policies as requested

  • Answer phones

  • Take payments

  • Cross sell life and retirement products and refer to our financial specialist

  • Identify gaps in coverages and offer/explain to clients to add to their policies

  • Keep records of customer interactions and transactions completed by recording the details of inquiries, complaints, comments and actions taken

  • Handle and diffuse difficult and/or complex customer interactions in a professional manner

What we are looking for:


  • Able to meet individual performance metrics and goals

  • Able to successfully juggle multiple priorities at any given time

  • Maintain accurate and descriptive accounts of all customer interactions

  • Possess outstanding written and verbal communication skills (we do a lot of emails)

  • Be able to work with a team and accept feedback/coaching

  • Property and Casualty Insurance license – must obtain upon job offer

THIS IS NOT A REMOTE POSITION. THIS IS A FULL TIME POSITION


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Job Overview:


  • This person will support the sales staff/agent(s) by providing accurate quote proposals and outstanding customer service to prospects and clients.

Duties and Responsibilities:


  • Customer Service to include answering phones and helping clients solve issues, process endorsements, and provide professional advice.

  • Maintain thorough understanding of the insurance markets and the company’s policies. Be willing to call to get answers or solve problems on behalf of the clients.

  • Provide accurate quotes and proposals to the sales staff.

  • Review and process documentation as needed, including new business apps, changes to current policies, quoting for prospective business and then filing appropriately, keeping information confidential.

  • Process daily downloads from insurance companies by attaching to files and making sure the info is accurate.

  • Follow up on all changes or company and/or customer requests and thoroughly document for future reference.

  • Cover for fellow employees during personal leave situations. (flexibility with hours worked)

Qualifications:


  • Receive and maintain license in property/casualty insurance.

  • Customer service skills that keep the clients happy and content and confident that we are working in their best interest.

  • Positive and outgoing, not easily frazzled – sense of humor

  • Ability to adapt to changes in software or office policies when needed.


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The position is for a client service representative. Full benefits, salary range is $30,000 - $40,000 with additional bonuses. Total annual comp range from $40,000-$50,000.

Here’s a summary of the position:


  • Handle client inquiries about existing insurance policies

  • Cross sell and upsell existing clients with other products

  • Discuss insurance coverage and add other coverages when appropriate

  • Conduct policy reviews with clients

  • Answer claim questions and monitor claims activity to ensure a positive customer experience, as well as agency profitability

  • Make changes on client policies as requested

  • Answer phones

  • Take payments

  • Cross sell life and retirement products and refer to our financial specialist

  • Identify gaps in coverages and offer/explain to clients to add to their policies

  • Keep records of customer interactions and transactions completed by recording the details of inquiries, complaints, comments and actions taken

  • Handle and diffuse difficult and/or complex customer interactions in a professional manner

What we are looking for:


  • Able to meet individual performance metrics and goals

  • Able to successfully juggle multiple priorities at any given time

  • Maintain accurate and descriptive accounts of all customer interactions

  • Possess outstanding written and verbal communication skills (we do a lot of emails)

  • Be able to work with a team and accept feedback/coaching

  • Property and Casualty Insurance license – must obtain upon job offer

THIS IS NOT A REMOTE POSITION. THIS IS A FULL TIME POSITION


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