Jobs near Concord, CA

“All Jobs” Concord, CA
Jobs near Concord, CA “All Jobs” Concord, CA

Description


  • Diagnose/troubleshoot HVAC/R equipment

  • building comfort, energy efficiency, and related problems

  • Present options and pricing to customers

  • Complete approved repairs/improvements in a timely manner

  • Collect payment

Hours & Working Conditions


  • Average 40 hours per week (typically 8:00 a.m. to 4:30 p.m. weekdays)

  • Overtime as required

  • On call over weekends as required

  • May work outside, in crawlspaces, and attics

  • Brazing, soldering, and welding required

  • Work with sheet metal and sharp objects

  • Lifting and physical exertion required

Duties and Responsibilities


  • Troubleshoot HVAC equipment, building comfort, energy efficiency, and related problems

  • Present findings and options to customers, providing advise as needed/requested

  • Complete approved repairs, improvements, or installations within industry standard hours per repair pricing guide

  • Clean equipment/work area

  • Ensure complete customer satisfaction upon completion of work

  • Complete all paperwork required by management. Collect for work performed

  • Maintain truck inventory

  • Keep assigned service vehicle organized and clean

  • Contact the office following the completion of each call, providing requested information regarding the work completed, and receiving dispatch instructions for the next call

  • Provide customers with information and pricing on service agreements, accessories, and other comfort improvements

  • Perform equipment installations if needed

  • Perform maintenance work if needed

  • Identify and suggest opportunities for quality and cost improvements

Job Requirements


  • EPA Universal Certification

  • Ability to lift and carry up to 50 lbs.

  • Valid drivers license

  • Clean driving and criminal records as required by state laws for home service companies and by company insurance carrier(s)

  • Ability to troubleshoot and provide repairs at the service technician level

  • Two or more years of experience as an HVAC installation, maintenance, or service technician

  • Ability to follow controls/wiring schematic

  • Ability to braze/solder/weld 

  • Standard technician tools

  • Neat, clean, professional appearance

Salary and Benefits


  • Hourly Salary of $25-$42/Hour

  • 40 hour Week, plus OT as necessary

  • Stable Work Environment-36 Years in Business with no layoffs

  • Weekly Service Meeting and Offsite Training when Available

  • Paid Holidays

  • Sick Days

  • Paid Vacation

  • Sales related Spiffs and Bonuses

  • Kaiser Health Insurance-100% paid for employee

  • Dental and Vision Insurance-100% paid for employee

  • 401K Match up to 4% after 1 year

  • Profit Sharing for eligible employees

  • Company sponsored lunches when goals are met

  • Awards and Employee Appreciation Dinner

  • Profit inspired Bonus, equal to 4 weeks of salary

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COMPENSATION $22.00/hour + $1.50/hour bilingual premium+ Full Benefits

PROGRAM Housing Solutions | Oakland, CA

REPORTS TO Housing Stability Coordinator

WORK SCHEDULE Monday, Tuesday, Thursday, Friday, 9:00am – 5:30pm; Wednesday, 10:00 am – 6:30pm

STATUS Full-Time

CLASSIFICATION Non-exempt

UNION REPRESENTATION YES – OPEIU, Local 29; initial fee + monthly dues

DRIVING REQUIRED Yes – Valid CADL and satisfactory driving record required

Hamilton Families

Our mission is to end family homelessness in the San Francisco Bay Area. Established in 1985, Hamilton Families is San Francisco's leading service provider to homeless families, with carefully designed programs to prevent homelessness, provide shelter and stability, return families to permanent housing and support the well-being of children experiencing homelessness. We currently operate these programs across four sites in San Francisco and Oakland. For more information, visit www.hamiltonfamilies.org.

Program and Position Overview

The Housing Solutions program assists families to secure permanent housing through housing search assistance, move-in financial assistance, eviction prevention and median-term shallow rent subsidies, and home-based case management.

The Housing Stability Specialist is responsible for providing case management to families during their participation in the rental subsidy program that pulls from service models including Trauma Informed Care, Harm Reduction, Critical Time Intervention and Strength Based Case Management. The Housing Stability Specialist meets at least monthly with each family on their caseload and conducts regular home visits, to support the family to remain stably housed, achieve their income-related goals and connect to resources within the community. The specialist works together with the family to establish short and longer term goals related to housing stability, makes referrals to appropriate services and assists families to apply for affordable housing opportunities. The specialist is responsible for documenting all services provided, ensuring case notes are entered into the client’s electronic record in real-time and collecting monthly program compliance documentation from each family. This position requires a California Driver License and clean driving record.

Primary Duties and Responsibilities

• Provide case management, including home-based case management, to a caseload of 18-20 families. Provide home visits, in-office meetings, housing/tenant counseling, housing connection and community resource referrals for clients. Case management services may include but are not limited to intake, assessment, development and implementation of service plans, referrals to community-based resources, housing and employment advocacy, designing and facilitating client group workshops, advocacy and support for issues relating to mental and physical health and disabilities, domestic violence, substance abuse recovery, family reunification, child welfare advocacy, life skills training, and crisis intervention.

• Assess clients for strengths and barriers, including employment, behavioral health, criminal history, and substance use, and refer households to appropriate levels of housing and rental assistance. Ensure resources are used by eligible households who are homeless or at risk of homelessness.

• Assist families and individuals to establish and meet housing goals and identify appropriate steps towards achieving goals, including modifying goals as needed, and evaluation of progress. Coordinate and collaborate effectively with other service providers as needed to assist clients to reach their goals.

• Maintain precise and accurate documentation of case management services, including client files and entries into client databases.

• Educate clients about budgeting and financial management practices, including support with taxes and local/federal Earned Income Tax Credit, banking and credit repair.

• Coordinate with Real Estate Department to maintain positive relationships with landlords and property management companies serving low income families. Represent and promote Housing Solutions network of housing, rental assistance, and eviction prevention services throughout the community. Represent Hamilton Families in community and collaborative meetings as needed.

• Promote values of self-sufficiency and empowerment throughout work with clients. Aid in the development of resource materials specific to neighborhoods/cities/counties where the families reside.

• Participate in planning and coordination of fun yearly events for families, including a Holiday Party and Back to School Picnic.

• Participate in various program meetings including case conference meetings and housing plan meetings in collaboration with other service providers.

• Maintain client confidentiality and HIPAA requirements; maintain program standard of documentation of case management services; keep accurate records, files, correspondence, and statistics. Prepare reports and presentations as required. Reinforce and follow appropriate boundaries with clients.

• Work occasional evenings and weekends as needed for Housing Solutions programmatic activities.

• Bilingual case management positions require providing all services described above to a caseload of clients who are predominantly monolingual in the language for which the bilingual premium applies; sharing verbal and written program and other information as needed; translating verbal and written materials, community meetings, workshops, events, and other information verbally and/or in writing as needed.

• Other duties as assigned.

Qualifications, Skills and Abilities

• A minimum of 3 years of experience performing case management duties in a health or human services field OR a Bachelor’s degree in social work, psychology, or related field from an accredited college or university and a minimum of one year of experience providing support services to families and/or individuals in a human services setting, including one year experience providing case management. Able and willing to work with diverse staff and clients.

• Experience working with extremely low income families, youth, survivors of domestic violence, populations impacted by substance abuse, mental illness, and HIV/AIDS and other diverse communities; documenting client services in paper files and online databases; and conducting outreach and presentations.

• Familiarity with and commitment to principles and practices of housing first, client-centered care, harm reduction, and safeguarding client confidentiality.

• Knowledge of community resources for families with very low incomes in the Bay Area, and knowledge and experience with housing laws a plus.

• Excellent organizational skills and able to self-motivate; able to work under pressure, address multiple priorities and meet deadlines with a positive attitude and problem-solving approach.

• Excellent written and verbal communication skills; proficient in Microsoft Office (Word, PowerPoint, Outlook, Excel, etc.). Experience using Salesforce.com databases a plus;

• Bilingual positions require verbal and written proficiency in English as well as the second language for which the bilingual premium applies, as demonstrated through agency-administered proficiency testing.

• Essential functions of the position may require use of a telephone, working at a standard computer terminal, and the ability to follow reasonable ergonomic recommendations, sit for long periods, stand, reach, bend, lift, and carry up to 40 pounds, and driving.

• Criminal background check, fingerprint imaging, and tuberculosis (TB) clearance required post-offer.

• Valid CADL and DMV report; able and willing to travel locally as needed required.

Compensation and Benefits

We offer excellent medical, dental, and vision coverage, plus tax-advantaged Flexible Spending Arrangements for Health Care and Dependent Care. Employees also have the chance to earn up to $180 per calendar year for participating in various wellness activities and can participate in partnership discounts with various YMCA locations. Additionally, HF offers tax deductible commuter benefits that can be applied to public transit, parking, bicycle maintenance, and ride sharing services like Uber pool.

The work at HF is designed for individuals to follow their passions and commitment to community. HF takes professional development seriously and offers coaching and training opportunities at every level. We also offer a $1,000 educational stipend to employees each year and offer dozens of internal and external trainings for staff at every level annually.

HF employees take advantage of generous sick and vacation benefits including 11 paid holidays, 3 weeks of vacation and 2 weeks of sick time per year.

HF offers an employer-matched 403(b) retirement plan, education reimbursement, and other great long term benefits!

Application Procedure

• Please click the blue “APPLY” button above or below to submit an application.

• Please attach your résumé and a letter of interest (applications without both documents will not be considered).

• No faxes or phone calls.

• Hamilton Families is an Equal Opportunity Employer. 

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Do you like vintage artifacts, an open workspace, open books and no meetings? Cool vintage creations looking for collaborative individual across multiple departments. Liaison with customers as well as assisting the Founder on Special Projects. At Tokens & Icons, we create high quality gifts that tell stories. Each product is crafted from authenticated materials and artifacts, encompassing historic icons such as vintage museum material and sports artifacts such as Game Used baseballs, footballs, and hockey sticks from the MLB, NFL, and NHL. Some of our other licensed product lines include the New York MTA, Pan Am and the PGA TOUR. We sell primarily wholesale to museums, gift shops, and catalogs across the country; we also maintain our own retail website: tokens-icons.com

What We’re Looking For:

An enterprising and creative individual to join our collaborative efforts to. As our products often "sell themselves" we are looking for an individual to do the storytelling. The products appeal to peoples' passions, so the task is really about making presentations and following up on inquiries and potential projects with customers. Another important facet of the job will be assisting the Founder navigating in the “digital world.” Our ideal candidate is someone who has 2-3 years of experience in the working world and would like to further develop their small business skills.

What You Bring:


  • A positive, "can do" attitude; you enjoy a variety of challenges and have a desire to learn

  • You have a keen eye for detail and the ability to carefully proof your work

  • You are able to work independently, as well as part of a team

  • You are an effective and empathetic communicator with great writing skills

  • Computer literacy with Apple Systems including Microsoft Office

  • Prior experience is helpful, but we are willing to train the right person

  • Executive Assistant experience a plus, but not required

What we offer:

We value teamwork and a supportive learning environment. We offer a collaborative open office in which you will have exposure to all aspects of the company. This is a great opportunity for anyone who is interested in learning how a small wholesale business works. Our office is located in a quiet West Berkeley neighborhood near University and 6th street.

Benefits After 90 days:


  • 50% of Company Medical Plan Premium Paid

  • Paid vacation and Holidays

Compensation: Commensurate with experience

Due to Trade Shows/in-person presentations, we do have an appearance policy (no facial jewelry or visible tattoos)

Hours: Full time 8:00AM to 5:00PM Monday-Friday; there are periods of high volume before Trade Shows, and during the Holiday season; weekends as required for travel and Trade Shows.

 

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HI, WE’RE BROADLY!

Our product enables local businesses to deliver a five-star customer experience. People have a better experience when the business is responsive, engaged, and customer-centric. By helping local businesses serve their customers better, we also help them thrive!

WHO ARE YOU?

A highly motivated, problem solver with strong Windows operating systems technical skills to join our Integration Support Team!

You possess well-developed technical skills and a strong attention-to-detail. You have a thorough knowledge of Broadly’s product (and services) and be able to describe its functions, features and details to customers. Integration Support Specialists must multi-task across systems and applications, analyze, isolate and resolve a variety of technical integration issues and can comfortably navigate various technical environments (e.g. Windows, Zapier, Postman/cURL, Salesforce, Github).

WHAT’S THE JOB, REALLY?

The Integration Support Specialist provides world-class technical support for Broadly’s small (and medium sized) business customers. This role ensures seamless automated experiences between Broadly and its customers, ensuring connectivity and productivity, delivering optimal value to Broadly’s customers. This role develops, manages, oversees and supports the business system integrations utilized by Broadly and its valued customers.

As Broadly’s Integrations SME (subject-matter expert), the Integration Support Specialist provides cross-functional assistance bridging the gap between Integrations Engineering, Product, Customer Success, Sales and Broadly’s customers. He/she provides Tier-1 and Tier-2 level assistance for all integration related questions and issues.

The Integration Support Specialist’s primary responsibilities are:


  • Providing world-class technical support to assist Broadly’s customers with integrations.

  • Diagnosing, troubleshooting, and resolving integration questions, issues and other requests.

  • Performing advanced business system integrations (Native, 3rd party, Zapier, etc.).

  • Coordinating efforts to research, develop and administer new business system integrations.

  • Work closely with Broadly Integrations Engineering team to develop and test new business system integrations and enhancements

  • Communicate directly with beta customers to gather requirements and test business system integrations

  • Driving product adoption, success, and satisfaction with every email or phone call.

  • Proactively monitor and resolve broken integrations for “at-risk” integrated customers.

  • Notify and train Sales & Success departments on updates related to integrations.

  • Updating internal and external training materials on Integrations.

The minimum, primary skills, qualities, characteristics and experience necessary to meet this position’s outcomes are:


  • Technical - have strong working knowledge of the Windows operating system environment, including Windows registry, Event Scheduler and Event Viewer and the ability to diagnose issues and research and apply solutions. Also must have working knowledge of basic SQL and relational databases

  • Proactive - recognizes & addresses needs before they arise

  • Committed to confidentiality - can be trusted with highly sensitive and confidential information, default conduct exemplifies integrity

  • Attention-to-detail : must be meticulous with data, systems and customer information

  • Vocal : must communicate directly and frequently with affiliated parties

The preferred skills, qualities, characteristics and experience include:


  • Understanding of internet communication concepts such as HTTP/HTTPS, REST, Webhooks and FTP

  • Salesforce

  • Zapier

  • Webhook zap (Setting up, monitoring)

  • Code zap (Javascript/Python)

  • C#

  • Able to read and comprehend code for documentation

  • Able to make minor edits to fix bugs

  • Able to implement new features (nice to have)

  • Javascript

  • Able to read and comprehend code to answer questions about codebase

  • Git/Github

  • Open/Manage tickets

  • Open PRs for edited code

  • Code Reviews for PRs

Benefits:


  • Flexible Time Off: We believe that a balance between work and life is essential to happiness and success, so work hard and take the time you need

  • Health Coverage: We offer competitive coverage plans for medical, dental and vision, because you’re worth it

  • Food: We serve catered lunch every week, gather for company happy hours and stock the office with bountiful snacks

  • Wellness: mental & physical health is a priority

  • Travel: Ask us about our International Travel Stipend!

  • Team Bonding: Regular Meet'n'Greets, All Hands and more!

  • Equity: Yeah, you’ll be a stakeholder, we all are!

  • Compensation: Salary, Bonus and Equity DOE

Broadly is committed to providing and promoting equal opportunity for all employees and applicants. We comply fully with the spirit, as well as the letter, of all applicable local, state, and federal laws and regulations implementing the national objective of equal employment opportunity. Broadly does not discriminate in employment opportunities or practices on the basis of race, color, citizenship status, national origin, ancestry, gender, pregnancy, sexual orientation, gender identity, genetic information, age, religion, creed, physical or mental disability, marital or domestic partner status, veteran status, political or religious affiliations, height, weight, or any other characteristic protected by law. We value diversity and encourage all qualified candidates to apply.

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The American Swim Academy is hiring in the East Bay!

American Swim Academy offers a comprehensive paid training program that includes all aspects of this aquatics position. ASA is looking for a responsible and dynamic Deck Manager. Your role will be critical in ensuring the team meets its goals of providing an exceptional aquatics program and member satisfaction as you will be in the water teaching, overseeing the deck, and assisting Members. Our ideal candidate will be a leader with a strong customer service mindset. Prior aquatics experience is preferred. Interpersonal and mediation skills will be very useful since you will often be acting as a point of contact between management, staff and members. Candidate must be available to work during the weekend and evenings.

Perks


  • Fun environment

  • Make an impact in the lives of children

  • Referral Bonus Program

  • 50% off swim lessons

Join our Team!

Become a part of the Bay Area’s leading swim instruction company. American Swim Academy is always looking for energetic individuals who love working with children. We have full and part-time positions available with flexible hours, competitive wages, in-house CPR certification and a fun atmosphere. Apply today!

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Do you want to join a dream team of educators who are innovative, passionate, and committed to challenging the status quo in public education and building a model for academically rigorous social justice education in Oakland and beyond?!

ARISE High School, a small charter school in East Oakland, California focused on preparing students to find success in college and career, is growing and seeking passionate and skilled teachers interested in joining a crew of dedicated and experienced educators, students, parents, and community leaders who struggle together to help create a more just, healthy, and equitable society.

WHO WE ARE:

At ARISE we nurture, train, and discipline our school community to engage in a continuous practice of developing mind, heart, and body towards a vision where we actively rise up. Agency and self-determination drive our struggle to improve our own material and social conditions towards a more healthy, equitable, & just society.

The mission of ARISE High School is to empower ourselves with the skills, knowledge, and agency to become highly educated, humanizing, critically conscious, intellectual, and reflective leaders in our community.

REQUIRED QUALIFICATIONS FOR TEACHERS

▪ Hold a valid California Teaching Credential in the subject area, or be willing to acquire a ​CTE credential in Health Science and Medical Technology

▪ Be able to work from and build upon an established curriculum, scope, and sequence

▪ Growth mindset, commitment to building a healthy staff culture of professional learners

▪ Commitment to equity and serving the students, families, and community of ARISE

▪ Committed to further developing the skills and examining the ideologies associated with the ARISE Instructional Core​ criteria

PREFERRED QUALIFICATIONS FOR TEACHERS

▪ The successful candidate will have demonstrated proficiency in all areas of our ​ARISE

Instructional Core​:


  1. Restorative Justice

  2. Literacy strategies

  3. Culturally relevant teaching

  4. Rigorous instruction through project-based learning

  5. Standards-based teaching

  6. Classroom aesthetics

▪ Experience in individual and collaborative curriculum development

▪ Experience with trauma-informed classroom and restorative justice

▪ Two years of credentialed teaching experience in an urban setting

▪ Advanced degree in subject-matter content or education

▪ Familiarity working with Common Core standards

▪ Experience with assessments for and of learning ( standards based grading)

▪ Experience with gradual release instruction (i.e. “I do - We do - You do”) and student-centered

instructional practices

TEACHER JOB RESPONSIBILITIES & EXPECTATIONS

▪ Teach five sections of a course/courses within your discipline and one section of Advisory

▪ Attend and participate fully in weekly Professional Development and weekly or bi-weekly coaching meetings with an instructional coach (all teachers at ARISE have a dedicated instructional coach)

▪ Participate in professional development opportunities to develop skills and expand scope of curricular and instructional knowledge and understanding (including school-wide professional development retreats, critical inquiry group participation, opportunities with school partners, and outside individual professional development)

▪ Provide regular feedback to students about their progress, including completing quarterly progress reports and updating the online grade book weekly

▪ Participate in “Academic Familia” grade level meetings to problem solve student issues and build out collaborative, cross-curricular projects

▪ Develop project-based “Rigorous Summative Assessments” in alignment with our ​Graduate Profile

▪ Collaborate with teachers/peers and our Adelante Student Support team to provide a consistent academic support system for all students

▪ Participate in peer observations with other teachers to heighten the effectiveness and experience of our community of teachers as learners

▪ Align course content with our Public and Community Health Pathway

▪ Provide academic support outside of class to our students (e.g. tutoring, mentoring, homework assistance, including one afternoon each week assisting with required study hall hours) at least twice per week.

▪ Contribute to teaching a two-week beyond the classroom course during our Post Session, which runs for the final two weeks of the school year

▪ Attend and support additional beyond the classroom activities including Advisory retreats, College Tours, Days of Service, Student-led conferences, and Exhibition nights)

CTE SPECIFIC QUALIFICATIONS

▪ Attend and participate as needed in weekly Professional Development that is aligned with school wide priorities or CTE pathway

▪ Collaborate with science teacher to ensure that Public and Community Health curriculum and best practices are being utilized

▪ Participate in monthly advisory board meetings to review Public and Community Health pathway initiatives and best practices

▪ Commitment to aligning course content with our Public and Community Health Pathway

RESPONSIBILITIES AS AN ADVISOR

▪ Provide academic, socio-emotional, personal guidance, and support to a grade-level homogenous Advisory class of 15-22 students, including support towards fulfilling graduation requirements (e.g. Defenses, community programs, cultural immersion, etc.)

▪ Exemplify and reinforce the ARISE Vision, Mission, and Core Values in and beyond Advisory

▪ Collaborate with students, parents/guardians and other teachers to address the academic and

social needs of advisees; provide consistent follow-up with/for students, parents/guardians and

teachers in the role of Advisor

▪ Facilitate the maintenance of student portfolios

▪ Hold a focused independent reading time space 3x per week during Advisory

▪ Coordinate bi-annual student-led conferences

▪ Conduct home visits to meet with advisees and their families as necessary

TEACHER LEADERS

We at ARISE are excited to bring on experienced teacher leaders to help realize our ARISE Mission and Vision. We encourage teachers to participate in leadership roles in school development and are provided a stipend for doing so. Such duties include: operations, and/or administration, internship coordinator, technology coordinator, data coordinator, advisory coordinator, Academic Familia lead, etc.

SALARY AND SCHEDULE

▪ Competitive, with health, sick, and pension benefits

▪ Stipends available for leadership responsibilities, advanced degrees, Spanish fluency

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Prep/Line cook needed for a new kiosk at Emeryville marketplace

Mama Lamees Cuisine is a catering company that serves authentic traditional Palestinian food. She currently works out of a shared commercial kitchen space but will soon be opening a kiosk at the Emeryville Public Market.

Come and learn the authentic food of Mama Lamees, who has lived and cooked in several Middle Eastern countries including Kuwait, Jordan, Qatar and Palestine. Her passion for food and cooking was a driving force in her journey through life, eventually bringing her here to San Francisco. Mama Lamees has developed a solid following in the Bay Area through her work with La Cocina, where she built her catering business from the ground up. She now has the opportunity to bring her delicious cuisine to the diverse marketplace in Emeryville.

 

We are looking for a talented prep/line cook to join our team. We are searching for someone who is passionate about food and hungry to learn. We are a small family team and it's really important for us to continue to create a place that is full of love, acceptance, and understanding. If what you've heard makes you want to be part of the team and the family, please email your resume today! Pay to be determined based on skills and experience.


  • Perform many basic tasks of food preparation and organization in the kitchen.


  • Effectively communicate with other members of the staff.


  • Gracefully receive constructive criticism as well as effectively carry out orders.


  • Remain calm while multi-tasking.


  • Arrive on time, with clean and appropriate attire.


  • Able to follow direction


  • Assist in preparation of all menu items


  • Exceptional time management


  • Able to keep an organized station


  • Flexibility to work different stations within the business


  • Excellent knife skills


  • Well spoken and warm (with team and customers)


  • Maintain a safe working environment by observing proper food handling and food safety guidelines.


  • Ensure that a high standard of hygiene and cleanliness is maintained.


  • A self starter with a good eye for detail.


Must have and be able to do all of the following:

• At least 18 years of age.

• Two or more years of kitchen experience.

• Good communication skills.


  • Sufficient math skills to work with recipes, ingredients, and figuring portion size.


  • Able to lift at least 50 pounds.


  • Able to stand for long periods of time.


  • Flexible schedule and available for nights, weekends and holidays.


• Valid food handlers card.

If you want to learn more about our business consider watching our episode of and check out our website

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Summary:

Red Bay Coffee is looking for an Area Lead to grow and drive success in our retail locations in the Bay Area market. This role will be responsible for managing multiple store locations to financial success, operational efficiency, and excellent guest service experience, as well as assisting with opening new stores. The role supports the Retail Leadership team, coaching and managing each Retail Store Manager to hitting their revenue, operational and guest service goals.

About the role:

Reporting to the Director of Operations and Finance, the Retail Area Lead will responsible for managing multiple store locations to financial success, operational efficiency, and excellent guest service experience, as well as assisting with opening new stores. You must have knowledge of P&L management, brand management, and retail operations are key requirements for this position. You will drive our retail stores’ financial success, improve overall efficiency in our retail operations and create excellent guest service experiences, and launch new store locations.

Ultimately, you will ensure our retail store’s success. This position will be based in Oakland, CA and report directly to our Director of Operations & Finance. This role is a full-time exempt position.

What you will do:


  • Build, coach and inspire our retail teams to high performance by capitalizing on their strengths and refining their areas of improvement

  • Create and advance a strong team of Store Managers, Shift Leads, Lead Baristas, and Baristas whose work exemplifies quality, sustainability, and humanity

  • Stay grounded in the nitty-gritty of store operations to inform high-level thinking by occasionally working floor shifts

  • Craft every retail location to exemplify our core values of service, community, and excellence as a means to constantly be improving our guest experiences

  • Grow a portfolio of successful cafes: develop market level strategies to achieve each store's financial, operational and guest-service goals, while addressing each store's unique strengths and challenges.

  • Advise on the design of new retail locations and launch new locations

  • Partner with our Production, Quality Control, Training, Store Development, Design, and Marketing departments to ensure the excellence of everything we provide in our guest experiences

  • Be consistently focused on store financial growth, retail leadership growth, and guest experience

  • Set a good example for our retail leadership teams and take point on leading retail leadership meetings to meet retail goals


What you will bring:


  • Mission-driven people leadership, supporting and challenging your people to be and do their absolute best. You see managing others to step up and be accountable as a necessary part of effective leadership.

  • Guest service focus, making sure every unique feature of Red Bay Coffee and how we connect with the communities we serve is at it’s best

  • Loves challenging and ambitious goals and data-driven problem-solving.

  • Always proactive in improving you and your team’s results and impact through looking critically at what’s in front of you and trying new things, and looking historically to avoid making the same mistakes again.

  • Able to balance both the big picture and the nitty-gritty in shaping and leading the strategy for Retail while also driving excellent day-to-day operations at the smallest level of detail

  • Articulate and effective in your written and verbal communications to people at all levels of the company - you get to the point but do it with confidence, humanity, and grace

  • Flexible and creative in problem-solving - you roll with the punches and have fun doing it

  • Organized, focused and tends towards goal setting, retrospectives and is able to learn from their mistakes


What you will need:


  • 10+ years in retail management, with specific experience managing other retail leaders

  • 5+ years strong financial acumen - managing the financial success of multiple retail locations

  • Prior new store opening experience would be ideal

  • Prior experience in coffee or food & beverage

  • Strong verbal and written communication

  • Strong organizational, interpersonal and problem-solving skills.

  • Flexibility and adaptability are a must! you will need to be comfortable with ambiguity and frequent change as we scale and grow

  • A love and respect of delicious coffee, food, and amazing guest experiences

  • Ability to travel as needed

Benefits we currently offer:


  • Flexible Vacation Policy

  • Medical, Dental, and Vision Plans (after 60 days)

  • CalSavers Retirement savings plan option

  • Commuter & FSA Benefits

  • Professional development opportunities

  • Access to Coffee Education & Training program

  • Drinks at our locations & a weekly complimentary bag of beans

  • Discounts on Red Bay Coffee food, merchandise, etc.

  • Free access to Red Bay Coffee curated events

  • Be a part of a beautiful diverse, inclusive, and community-driven culture

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Want better pay and more work? Want to be rewarded for your loyalty as a substitute teacher? Tired of not having taxes withdrawn from paychecks? Scoot is hiring exceptional substitute teachers in Oakland, San Francisco, Palo Alto, and the greater Bay Area.

Join an elite group of educators who believe in the value of exceptional education and understand the complexities associated with filling in for the day and take great pride in providing a consistent, valuable day of learning even when the regular teacher is unavailable.

You’ll get:- W-2 employee status (no fussing with taxes at the end of the year!) - Highest pay with weekly direct deposit - Friendly humans: expect to speak to a consultant daily - Easy tech: Instantly set your schedule and receive assignments via app/website - More work: there’s a shortage of teachers and we need your help! - Costs covered: we pay TB/Live-scan and application fees for 30 day permitYou are:


  • Credentialed or have a 30-day Teaching Permit **

  • Empathetic, professional, and passionate

  • Capable of leading in stressful situations and communicating with diverse audiences

  • Reliable, flexible, and excited to belong to a community

  • Competent, kind and fun** Only taken the CBEST? No worries! Instead of a gift card, we’ll cover your CTC live-scan costs & reimburse you for your 30 Day Permit application!


About Scoot:

We place exceptional people in educational settings. We invest in teachers looking for substitute or full-time teaching positions and connect them with stellar independent, charter, private, and religiously-affiliated schools across California. We utilize technology to provide better human experiences and strive to elevate substitute teaching as a career.

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Our salon is in a beautiful luxury building in the Gourmet District/ North Berkeley hills on Hopkins Street. We are looking for a hairstylist. Plenty of foot traffic and free neighborhood parking in this great busy food shopping district. Close to BART/buses, too! 

Qualifications:


  • Years of experience and an established local clientele is highly preferred 

  • Work well in a community of other stylist in a tranquil, peaceful spa environment

  • Must have current licenses and insurance

Perks:


  • Semi-private studios available to work in individually or with a group of your friends

  • High commission for product sales

  • Continued education programs offered and encouraged

Susie's Salon is an all Oribe luxury concept Salon

WITH AMPLE FREE NEIGHBORHOOD PARKING WITH NO METERS FOR YOURSELF AND YOUR CLIENT'S CONVENIENCE. THE ONLY PLACE IN ALL OF EAST BAY THAT THE METER MAIDS HAVE FORGOTTEN ABOUT AND RARELY COME ONLY TWICE A MONTH FOR A FEW HOURS ONLY ON STREET SWEEPING DAYS.

Call or email us for more information between 9:00-6:00 at 415-328-6118 , or email resume to susansafavi@comcast.net. All inquiries are confidential. 

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Total Health Dental Care is looking for an Associate Dentist to join our amazing team. THDC is the future of private practice rooted in the values of drive, ownership and excellence. We are passionate about providing every patient optimal oral health through state-of-the-art technology and premium care. Recent graduates are welcome to apply.

Perks


  • Long-term success with little risk

  • Training, mentorship and support by experienced dentists with full-spectrum abilities

  • Benefit from our systems of operation, successful marketing and our established Bay

  • Area brand

  • Opportunity to work in a high-end “fee for service” practice with exceptional value

  • No Hygiene required

  • Utilize cutting-edge systems and technologies

  • Help patients achieve optimal oral health within four years

Salary

$170-$340K per Year

View our website at www.totalhealthdentalcare/careers.com to find out more about why you should join our team.

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 We are growing fast and want to help you start your Career in Behavior Analysis! 

Learning ARTS is an award-winning company with over 20 years of experience in working with children with developmental disabilities. Learning ARTS has presented at numerous conferences and symposiums over the last 2 decades, and our staff has been recognized by local, state, and national agencies for excellence in working with children. We not only help children reach their potential, but also provide resources for our employees to reach their potential as well.

This is a fun and outstanding entry-level opportunity in one of the fastest growing fields in the country!

As a Registered Behavior Technician, you will be working with a small team committed to helping kids learn and thrive. Registered Behavior Technicians provide one-to-one Applied Behavior Analysis services to children and adolescents with Autism Spectrum Disorders in home, clinic, and or community settings.

We offer:

• Free certification

• In-house Training

• After school hours with flexible scheduling.

• Additional Compensation for Drive Time

• Assistance in your education goals: free supervision, letters of recommendation, internship opportunities

• Tuition assistance toward advanced certification

• Paid vacation time

• Fast promotion opportunities for those wishing to pursue a career helping kids.

Employment Requirements:

• HS Diploma/GED

• Reliable transportation

• Available for at least 3 days a week Mon. - Fri.

• Ability to actively play with kids for 20 minutes at a time.

• Ability to Stand, Sit, Squat, Bend, Twist and lift 50lbs Employees will also need DOJ/FBI Live Scan Background Clearance, TB Clearance and Immunization records prior to starting work.

Learning ARTS will assist in getting the needed clearances.

Submit your online application now: https://forms.learningarts.com/forms/app

Learning ARTS supports a diverse workforce and is an Equal Opportunity Employer 

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COMPENSATION $54,000-$57,200 + Full Benefits

PROGRAM Housing Services| Oakland, CA

REPORTS TO Housing Stability Director

WORK SCHEDULE Monday-Friday, 9:00am – 5:30pm

STATUS Full-Time

CLASSIFICATION Exempt

DRIVING REQUIRED Yes – Valid CADL and satisfactory driving record required

Hamilton Families

Our mission is to end family homelessness in the San Francisco Bay Area. Established in 1985, Hamilton Families is San Francisco's leading service provider to homeless families, with carefully designed programs to prevent homelessness, provide shelter and stability, return families to permanent housing and support the well-being of children experiencing homelessness. We currently operate these programs across four sites in San Francisco and Oakland. For more information, visit www.hamiltonfamilies.org.

Program and Position Overview

Hamilton Families (HF) is dedicated to ending family homelessness in the San Francisco Bay Area. The Housing Services program assists families to secure permanent housing through housing search assistance, move-in financial assistance, eviction prevention, medium-term rent subsidies, and home-based case management to help families move toward self-sufficiency.

The Housing Stability Coordinator provides hands-on support, guidance and training for Housing Stability Specialists. Supports staff to deliver high quality services that assist families in achieving economic and housing stability. The Coordinator directly supervises Housing Stability Specialists, oversees participant program activities, provides new hire and ongoing training for the team, and ensures program compliance with service goals and objectives. The Coordinator ensures close coordination among the various departments of the program: assessment & prevention, housing connection, housing resources and housing stability. The Coordinator carries a caseload of families as needed.

Primary Duties and Responsibilities

• In coordination with the Housing Stability Director, oversee and ensure the on-going development and daily operation of one of the departments (Assessment & Prevention; Housing Connection; Housing Stability) within the program. Assist in the creation and implementation of new and innovative programming and support services to meet the ongoing and emerging needs of families who are homeless and at-risk of homelessness. Work closely with the HSD on various organizational activities and special projects.

• Directly supervise case management staff. Supervision includes, but is not limited to, conducting regular supervision meetings; maintaining and submitting employee records; conducting performance reviews; ensuring staff are accountable for meeting minimum performance goals; mentoring and coaching case management staff.

• Lead recruitment, hiring and training efforts of case management staff within the department, in a manner consistent with HF personnel policies and procedures. Develop and conduct new-hire and ongoing training for case management staff based on program needs.

• Carry a caseload of families as necessary.

• Provide appropriate solutions to challenging participant/service issues and simultaneously provide the logic to staff so that they can learn from the situation and handle similar situations appropriately in the future.

• Oversee the design of individual assessments and service plans, ensuring they are consistent with organizational and programmatic objectives and goals.

• Maintain positive participant relations. Develop a work environment focused on customer service, diversity, respect and dignity. Provide staff with leadership and guidance directed at providing the participants with a positive experience.

• Produce and submit reports and information documenting services and progress towards service objectives and goals. Conduct database and participant hard file audits, providing quality assurance oversight. Ensure the program maintains accurate records, files, correspondence and data collection and responds to inquiries and requests for information.

• Facilitate regular case review, exit planning and program coordination meetings. Attend other program, organizational and outside community meetings as assigned. Represent and act as a liaison for the program to funders, other community organizations, volunteers, and donors as needed.

• Oversee and ensure the program maintains accurate records, files, correspondence and data collection. Assists Program Director in developing and revising policies and procedures, operations manuals and emergency procedures.

• Assist in developing ongoing expertise in delivering culturally competent services to a diverse population. Maintain and promote the cooperative, harmonious, teamwork environment HF strives to foster within the workplace.

• In the absence of the HSD, the Coordinator will oversee and ensure the on-going daily operation of all department activities.

• Other duties as assigned.

Qualifications, Skills and Abilities

• Minimum two years professional experience in a relevant social welfare position, one year of which may include management and supervision of program staff and/or operations; demonstrated ability to exercise appropriate authority and sound judgment when needed.

• Ability to uphold program and personnel policies and procedures and to support staff in doing so.

• Ability to coordinate, implement, assist in, supervise and evaluate program activities and diverse staff.

• Ability to establish and maintain effective working relationships with a variety of individuals and groups.

• Bachelor’s Degree from an accredited college or university in social work, psychology, a public health field, and/or in a management field such as public, or non-profit administration preferred but not required.

• Familiarity with the principles, practices and techniques of local, state, and federal contract management; contract negotiation, monitoring and evaluation; and supervision.

• Minimum three years’ experience working with homeless populations; Demonstrated understanding of the social and interpersonal dynamics of poverty and homelessness; Experience working with mental health related issues, substance abuse, domestic violence, HIV/AIDS related issues, etc.

• Knowledge of community resources in the Bay Area; Broad understanding of social service system, with particular emphasis on housing assistance and services for families and children.

• Knowledge of Housing First and Harm Reduction philosophies in working with homeless and at-risk populations

• Must possess the ability to manage multiple projects with demanding deadlines, superior organizational abilities, and the demonstrated ability to maintain a quality work place in a fast paced and changing environment; Ability to plan and implement innovative programs.

• Highly organized; ability to work independently as well as a member of a team.

• Excellent written and verbal communication skills; proficient in Microsoft Office (Word, PowerPoint, Outlook, Excel, etc.). Able to make regular entries, run reports and maintain a client Salesforce database.

• Good meeting facilitation skills.

• Bilingual English/Spanish language capacity desired

• A valid CADL, clean driving record, and proof of insurance; able and willing to travel locally as needed.

• Essential job functions include using a telephone, working at a standard computer terminal; ability to follow reasonable ergonomic accommodations; sit and stand for long intervals; reach, bend, lift, and carry up to 40 pounds depending on position; and walk up and down stairs several times a day.

• Criminal background check, fingerprint imaging, TB (Tuberculosis) clearance, and documentation required post offer.

Compensation and Benefits

Great benefits: Hamilton Families (HF) offers excellent medical, dental, and vision coverage, plus tax-advantaged Flexible Spending Arrangements for Health Care and Dependent Care. Employees also have the chance to earn up to $180 per calendar year for participating in various wellness activities and can participate in partnership discounts with various YMCA and 24-Hour Fitness locations. Additionally, HF offers tax-deductible commuter benefits that can be applied to public transit, parking, and ride sharing services like Lyft Line and Uber pool.

Growth and leadership opportunities: The work at HF is designed for individuals to follow their passions and commitment to community. HF takes professional development seriously and offers coaching and training opportunities at every level. A role with the Stability team is great for an individual who is interested in exploring community based nonprofit work, social work, or mental health disciplines. We also offer a $1,000 tuition reimbursement to employees each year (after 12 months of employment) and offer dozens of internal and external trainings for staff at every level annually.

Time off: HF employees enjoy generous benefits including 11 paid holidays, 3 weeks of vacation and 2 weeks of sick time per year.

Long-term benefits: HF offers an employer-matched 403(b) retirement plan, tuition reimbursement, and other great long-term benefits!

Application Procedure

• To apply, please click the blue "APPLY" button above or below.

• Please attach your resume and a brief letter of interest.

• No faxes or phone calls.

• Hamilton Families is an Equal Opportunity Employer. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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Company: Lutheran Social Services of Northern California

Job Title: Accounts Payable Clerk

Location: Concord

Classification: Permanent Full Time

Reports to: Accounting Manager

Hourly Pay: $23-$25 plus comprehensive benefits DOE

Agency Overview:

Lutheran Social Services of Northern California is a non-profit 501(c) 3 agency providing services in supportive housing and money management, with program offices in San Francisco, Sacramento, Stockton and Concord.

Position Description:

Responsible for Account Payable functions including processing invoices, check requests, and check runs using ABILA software, as well as processing expense reports and procurement card expenditures. After 2-3 months, position will include some payroll responsibilities. Requires strong communication and problem solving skills. Must be able to work independently.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable and legal accommodations may be made to enable individuals with disabilities to perform essential functions.


  • Minimum two years of experience with Accounts Payable tasks required. Payroll experience a plus. Nonprofit or government fund accounting a plus.

  • BS degree in Accounting or related field. Directly relevant experience in lieu of education will be considered.

  • Computer experience with PC compatible machines, software including MS Word, Outlook and MS Office preferred. Moderate knowledge of MS Excel is required. 10-key by touch.

  • Non-profit/Govt. Fund accounting software experience preferred.

  • Demonstrate excellent professional, organizational, and communication skills.

  • Demonstrate maturity in handling HIPAA and other sensitive information.

  • Ability to work as a team member with a strong commitment to collaborative work.

  • Strong attention to detail & accuracy.

Core Competencies:


  • Maintain a strength-based perspective.

  • Provide diverse services to diverse people.

  • Treat others with respect and courtesy, striving for open and honest working relationships.

  • Maintain high ethical standards when dealing with others.

  • Demonstrate good judgment and common sense.

Duties:

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.


  • Ensure timely and accurate payment of all check requests and invoices

  • Review and reconcile expense reports and procurement card expenditures and enter expense data into accounting software.

  • Review procurement cards against bank records and correct errors as needed.

  • Processes all check requests, invoices and vendor credits in accordance with company policies and internal controls.

  • Prepare authorized checks for mailing or distribution.

  • Review coding on all check requests and invoices; resolve coding issues with appropriate Office Manager/Program Manager in a timely manner, usually within a few days.

  • Work with vendors, property managers, etc. in resolving problems.

  • Provide daily A/P reports to Accounting Manager or Controller/CFAO.

  • Maintain vendor relationships in accordance with payment terms.

  • Recommend and help implement ongoing process improvements.

  • Able to multi-task, and to perform sensitive transactions and internal control requirements.

  • Demonstrate understanding of accounting principles, including debits/credits, standard account reconciliations and journal entries.

  • Contribute to team projects as requested; attend team meetings and participate fully.

  • Perform other duties as assigned. 

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HI, WE’RE BROADLY!

Our product enables local businesses to deliver a five-star customer experience. People have a better experience when the business is responsive, engaged, and customer-centric. By helping local businesses serve their customers better, we also help them thrive.

Our culture is diverse and inclusive and what we all have in common is that we find purpose in our work, we know our work has meaning, and we strive to learn from one another as we build Broadly together!

WHO ARE YOU?

This isn't your first recruiting rodeo!

You have at least 2 years of full-cycle experience (from source to close). You have a book of business.

You know how to recruit sales folks because you are a salesperson.

You are self-starter who navigates ambiguity with aplomb and can be managed remotely.

What's the job, really?

*Source candidates; web scrapes, recruiting websites, employee referrals, on-site recruiting and other sources (read get creative!)

*Screen resumes, dealing in large volumes of open role and number of candidates

*Check candidates' work history, competency and other qualifications

*Make initial contact with candidates

*Assist in developing interview questions with hiring managers

*Schedule candidates for interviews, keeping candidate experience first and foremost!

*Did you know that most applicants don't even read the whole job description?

If you are reading this, will you please add a quick note telling us your favorite shade of blue?

Lovely to have:


  • Fully optimized LinkedIn profile with 500+ connections so we know you use LinkedIn

  • 2 to 4 years of SALES ecruiting experience

  • Book of business

  • Master-level LinkedIn skills

  • Preferred ATS skills in LEVER

  • Sense of humor!

Benefits:


  • Flexible Time Off: We believe that a balance between work and life is essential to happiness and success so, work hard and take the time you need.

  • Health Coverage: we offer competitive plans for medical, dental and vision, because you’re worth it.

  • Food: We serve catered lunch every week, host company get-togethers and stock the office with bountiful snacks

  • Fitness: Gym subsidy

  • Travel: Ask us about our International Travel Stipend

  • Team Bonding: Team Outings, Regular Meet'n'Greets, Quarterly All Hands and more!

  • Equity: Yeah, you’ll be a stakeholder, we all are!

  • Salary DOE

Broadly is committed to providing and promoting equal opportunity for all employees and applicants. We comply fully with the spirit, as well as the letter, of all applicable local, state, and federal laws and regulations implementing the national objective of equal employment opportunity. Broadly does not discriminate in employment opportunities or practices on the basis of race, color, citizenship status, national origin, ancestry, gender, pregnancy, sexual orientation, gender identity, genetic information, age, religion, creed, physical or mental disability, marital or domestic partner status, veteran status, political or religious affiliations, height, weight, or any other characteristic protected by law. We value diversity and encourage you to apply.

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WHO SHOULD APPLY? A message from our care team leader:

“We have a rockstar CCS team, and we are looking for the right person to help it grow! People who are true helpers, collaborative, and accountable will excel in this job. If you are coachable, then you are coming to the right place because your team is here to build on your strengths to help you achieve your goals.

We believe in the power of feedback; not only will we help you improve, but we will also be open to your contributions and ideas. We stay focused when it is needed, and we also know how to have fun at work and outside of the office. We are passionate about the growth of our customers, our teammates and our company.

If you find this compelling, then introduce yourself and put your best foot forward. If you don’t, then click the back button and choose a different adventure. Either way, may the Force be with you as you continue on your journey!” - Amber Costello, Manager of Customer Care

WHAT IS BROADLY? Our product enables local businesses to deliver a five-star customer experience. People have a better experience when the business is responsive, engaged, and customer-centric. By helping local businesses serve their customers better, we also help them thrive.

Our culture is diverse and inclusive and what we all have in common is that we find purpose in our work, we know our work has meaning, and we strive to learn from one another as we build Broadly together!

WHAT'S THE JOB REALLY?When customers contact Broadly for assistance, our Customer Care Specialists act as “first responders” to solve the problem if possible or escalate to another team if needed. We provide world-class customer support via phone, email and chat.

We wear multiple hats and have to switch gears often. Our future teammate will need to be able to multi-task, prioritize and adapt.

Our goal is to get customers the help that they need as quickly and efficiently as possible- our customers are running small businesses and their time is very valuable. We want to make sure they get the answers they need with ease.

Beyond providing customer support, we also advocate for our customers by providing feedback to the company about their experiences. We often have the opportunity to work on company initiatives that help improve the product and our services.

HOW DO I APPLY? Please send us your resume and a cover letter.

In your cover letter give us a better idea of who you are and why you are applying to Broadly. Need some ideas? Let us know what motivates you, how you can see your past experiences helping you succeed at the role, what your goals are and how Broadly can help you achieve them, etc.

We will consider your resume and cover letter to be an example of the BEST possible work that you can do. Please proof-read it for clear communication, proper grammar and correct formatting to make sure that you are showing us what you’ve got!

We are diligent when it comes to finding the right teammates, so our interview process is a little different! You’ll have an opportunity to meet with several people on the team and check out our office in Fells Point before final decisions are made. You can expect to hear back from us quickly if we want to move forward, so keep an eye out for messages from us!

Thank you,

The Broadly Recruiting Team

Role details:


  • Provide phone, email and/or chat support

  • Manage and prioritize our inbound support channels with speed and accuracy

  • Troubleshoot and resolve account, product, billing and technical issues

  • Drive product adoption, success and happiness with every interaction

  • Be the voice of the customer and collect feedback for product improvement

  • Improve small business' online business listings, social media pages and websites

  • Collaborate cross-functionally with other teams to improve overall customer experience

  • Brainstorm and develop process improvements to build value for Broadly

  • Assist with various internal Broadly projects (depending on skill-set) you Swiss Army knife, you!

Ought to have:


  • Strong ability to communicate with confidence, integrity and compassion over phone and email

  • Strong attention to detail and ability to multi-task and manage time

  • Ability to remain professional and composed during advanced customer situations

  • Experience with Microsoft Office (Word, Excel) and/or Google Suite

  • Experience with handling inbound calls

  • 1-2 years of related experience

  • A strong sense of humor

Lovely to have:


  • Associate's or Bachelor's degree (or in pursuit of)

  • Bilingual a huge plus as we build a diverse employee & client population.

  • Basic HTML/CSS

  • Prior startup experience

  • Experience with Salesforce and Mac OS

  • Project management skills

  • A known allegiance to a Harry Potter house (all houses welcome!)

Benefits:


  • Flexible Time Off: We believe that a balance between work and life is essential to happiness and success, so work hard and take the time you need

  • Health Coverage: We offer competitive coverage plans for medical, dental and vision, because you’re worth it

  • Food: We serve catered lunch every week, host company get-togethers, and stock the office with bountiful snacks

  • Fitness: Gym subsidy, commuter benefit

  • Travel: Ask us about our International Travel Stipend

  • Team Bonding: Team Outings, Weekly meet 'n' greets, Quarterly All Hands and more!

  • Equity: Stock options

  • $22.00/hour, quarterly bonuses, stock options and International Travel Stipend

Broadly is committed to providing and promoting equal opportunity for all employees and applicants. We comply fully with the spirit, as well as the letter, of all applicable local, state, and federal laws and regulations implementing the national objective of equal employment opportunity. Broadly does not discriminate in employment opportunities or practices on the basis of race, color, citizenship status, national origin, ancestry, gender, pregnancy, sexual orientation, gender identity, genetic information, age, religion, creed, physical or mental disability, marital or domestic partner status, veteran status, political or religious affiliations, height, weight, or any other characteristic protected by law.

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Berkeley based catering company with a focus on sustainability and organic products is now seeking freelance cooks for on-call work with our production team.

Some experience is required.

Candidates must be clean, well organized, able to follow directions, flexible and work with a sense of urgency.

We have a great work environment with great people who are serious about their food. A positive attitude and team spirit are a must.

Must be able to lift 50 lbs.

Please include resume in the body of an email. Attachments will not be opened.

Rate of pay: $18-$20

Potential for full time work.

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Construction Coordinator


  • This is a critical position in our company to assure that our longer duration jobs for Plumbing and HVAC flow smoothly.

  • The ultimate goal is 100% customer satisfaction

Hours & Working Conditions


  • Average 40 hours per week (typically 9:00 a.m. to 5:30 p.m. weekdays) some flexibility on start time.

  • Overtime as needed

Duties and Responsibilities


  • Coordinate Plumbing and HVAC jobs with Construction Manager

  • Coordinates personnel in accordance with customer needs and job requirements as outlined by Construction Manager

  • Initiates the process of applying for permits, rebates and inspections for construction department

  • Schedules construction jobs on industry specific software, Service Titan

  • Open, clear communication with customers regarding job scheduling, job progress and other important details of the work to be performed.

  • Participates in daily meeting with Construction Manager and Accounting regarding job progress and billing.

  • Ensure complete customer satisfaction upon completion of work.

  • Able to perform basic duties of Customer Service Representative, when necessary which involves answering incoming calls and booking calls for Service Department.

  • Provide customers with information and pricing on service agreements, accessories, and other comfort improvements

  • Provide customers with information on new equipment when repairs exceed a pre-determined cost

  • Other duties as needed

Job Requirements


  • Good phone etiquette and friendly with co-workers

  • Organized and focused

  • Computer literate

  • Attention to detail

  • Can handle multiple tasks

Salary and Benefits


  • Hourly Salary of $20-$26/Hour

  • 40 hour week, plus overtime as necessary

  • Stable Work Environment-38 Years in Business with no layoffs

  • Paid Holidays, Sick Days and Vacation

  • Sales related Spiffs and Bonuses

  • Kaiser HMO Health Insurance-100% paid

  • Dental and Vision Insurance-100% paid

  • 401K Match up to 4% after 1 year

  • Profit Sharing for eligible employees

  • Company sponsored lunches when goals are met

  • Awards and Employee Appreciation Dinner

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HI! We're Broadly!

Broadly is changing the way local-service businesses grow. We are making waves in the SaaS local business space by completely changing the marketing landscape. Our customers are under the hoods of cars, at site visits, and in their service trucks more than they are at their computers. If you are ready to help local businesses create a powerful customer experience that attracts and retains customers, this position is for you.

We are hiring a Head of Marketing to play a foundational role in developing all things marketing at the organization and lead the way through hyper-growth. Someone with equal parts vision, strategy, and execution is critical. In this role, your mission will be to level up and facilitate growth by accelerating and elevating the impact of our inside sales team, define and develop the Broadly brand and voice, and collaborate with leadership on co-creating the future of Broadly.

About you:


  • 5-7+ years leading and growing a Marketing team in the SaaS space within a fast-paced, high-tech company

  • You know precisely what hyper-growth at a company looks like because you’ve lived it and can navigate ambiguity and change with ease

  • Local and SMB Market is like second nature to you. Bonus points if you’ve worked with service-based SMBs

  • You have hands-on experience with demand generation tools

  • You are an excellent communicator. You can quickly pivot from a company All Hands audience to the board room and our customers and media.

  • You deeply understand the value and limitations of SEO, Facebook Ads, analytics, Google Adwords, etc. You know the tried and true methods, and love exploring experimental and innovative ways to reach our customers

  • You love local and have a passion and appreciation for small business owners and the struggles they face every day

What you’ll be working on:



  • Building a Robust Demand and Lead Gen Database: We grow by setting up our inside sales team for success, and we know that success comes when they are equipped with first-class leads. You’ll build and maintain the demand / lead gen channels and relationships to ensure there is a steady, reliable, and well-qualified flow of leads getting to our sales reps every day.


  • Truly Owning OKRs, Goals, and Team Alignment: You’ll collaborate with our CEO to set quarterly OKRs that drive the company’s vision, mission, and goals forward. You’ll also lead your team to OKR success by ensuring each team member and their initiatives are tracking and aligning to goals.


  • Strengthening the Sales x Marketing Relationship: As Head of Marketing you are 1/2 of a dynamic duo, but you already know that. So naturally, you will partner with the VP of Sales to think creatively and strategically on how to positively develop the relationship between the Sales & Marketing teams. You’ll dig deep to identify challenges and opportunities to build from.


  • Launching the Marketing Ecosystem: You will set the scene for Marketing success at Broadly by setting a high-level marketing strategy with a game plan to match. From databases to design, communications, digital marketing, events, and more. You’ll build out relevant competitor information to keep the teams across the org well informed on competitor happenings.


  • Defining and Developing the Broadly Brand: You’ll work on the creative development of who Broadly is and how we present ourselves to the world. You’ll work across internal and external audiences and span various platforms, where you’ll implement the brand and bring it to life in compelling, captivating and unexpected ways. In addition, you'll build out strong media relationships/connections to execute effective positioning and presentation of Broadly.


  • Facilitating the Right Growth with the Right Numbers: You’ll work closely with the VP of Finance & VP of People Ops to build a marketing budget each year that will enable you to build out the marketing initiatives and team of your dreams. You’ll forecast, adjust and iterate along the way and communicate consistently to ensure alignment and tracking to organizational goals.


  • Keeping the Culture Strong and Healthy: As part of the leadership team, it’s a significant part of your job to lead by doing. Our company culture is centered on collaboration, co-creation and collective success. We firmly believe that “What we make matters, but how we make it matters even more.” Keeping that in mind, you will always be partnering and working cross-functionally with the team to build an influential company culture that holds Broadly’s values and mission at all times. We recognize that our culture is just as critical as our product and we know that sustaining a strong culture, will help us win!

Benefits:


  • Flexible Time Off: We believe that balance between work and life is essential to happiness and success, so work hard and take the time you need

  • Health Coverage: We offer competitive coverage plans for medical, dental and vision, because you’re worth it

  • Food: We serve catered lunch every week, host company get-togethers, and stock the office with bountiful snacks

  • Fitness: Gym subsidy, commuter benefit

  • Travel: Ask us about our International Travel Stipend

  • Team Bonding: Team Outings, Regular Meet'n'Greets,, Quarterly All-Hands, Team off sites and more!

  • Compensation: Salary, Bonus and Equity DOE

Diversity and Inclusion is important here at Broadly. We welcome different. We are an equal opportunity employer and therefore do not discriminate based upon race, religion, color, size, class background, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity/expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Broadly is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at recruiting@broadly.com.

Join us in changing the way local businesses grow, one local business at a time.

 

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Text "Hire Me Now" to (510) 849-6855 to apply!

HI, WE’RE BROADLY!

Our product enables local businesses to deliver a five-star customer experience. People have a better experience when the business is responsive, engaged, and customer-centric. By helping local businesses serve their customers better, we also help them thrive.

Our culture is diverse and inclusive and what we all have in common is that we find purpose in our work, we know our work has meaning, and we strive to learn from one another as we build Broadly together!

WHO ARE YOU?

You have 1-5 years' experience performing INSIDE sales, virtual AE if you will

You have 6+ months' experience CLOSING

Bilingual a huge plus as we build a diverse employee & client population

WHAT’S THE JOB, REALLY?

*Cold calling 100+ small businesses each workday

*Setting and performing your own demos

*Salesforce expertise

*Pitching our value propositions via screen sharing

*Excellent communication skills - no fear of the phone

*Ability to effectively prioritize tasks and manage time within a fast-paced environment

*We’re team-oriented. Our energy lands us deals, and each one of us contributes our own flair. This is not a remote position and we ask everyone to commit to being in the office Monday thru Friday, 8am - 5pm

Compensation: 95-100K OTE (50K base salary + 45-50K commission)

UNCAPPED COMMISSION. Sky’s the limit.

Text "Hire Me Now" to (510) 849-6855 to apply!

Benefits:


  • Flexible Time Off: We believe that a balance between work and life is essential to happiness and success, so work hard and take the time you need

  • Health Coverage: We offer competitive coverage plans for medical, dental and vision, because you’re worth it

  • Food: We serve catered lunch every week, host company get-togethers and stock the office with bountiful snacks

  • Fitness: Gym subsidy, commuter benefit

  • Travel: Ask us about our International Travel Stipend

  • Team Bonding: Team Outings, Regular Meet'n'Greets, Quarterly All Hands and more!

  • Equity: Yeah, you’ll be a stakeholder, we all are!

  • Compensation: 95-100K OTE (50K base salary + 45-50K commission)

  • UNCAPPED COMMISSION!

Broadly is committed to providing and promoting equal opportunity for all employees and applicants. We comply fully with the spirit, as well as the letter, of all applicable local, state, and federal laws and regulations implementing the national objective of equal employment opportunity. Broadly does not discriminate in employment opportunities or practices on the basis of race, color, citizenship status, national origin, ancestry, gender, pregnancy, sexual orientation, gender identity, genetic information, age, religion, creed, physical or mental disability, marital or domestic partner status, veteran status, political or religious affiliations, height, weight, or any other characteristic protected by law. We value diversity and encourage all qualified candidates to apply.

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Clean Water Action is looking for full time, long-term activists to help protect our environment. This is a great opportunity for recent graduates!

DESCRIPTION As a Clean Water Action Community Organizer, you will work on grassroots environmental and public health campaigns. This position involves environmental education, petitioning, fundraising, and political organizing. 

You will learn strategic communication and analysis skills and gain experience in grassroots lobbying, nonprofit management, political organizing, and fundraising. Our staff consists of committed, professional, highly skilled activists. New employees receive extensive training and continuing support on issue knowledge and campaign skills. All staff members receive regular updates given by political staffers within our organization. 

You will gain a strong sense of pride in knowing you are making a difference, knowledge of effective grassroots organizing and campaign strategies, and strengthened communication skills.

Requirements include an ability to thrive in and support a team dynamic, a positive attitude, strong verbal communication skills, interest in environmental and public health issues, motivation, and energy.  Campaign experience is helpful but not required. 

Daily responsibilities include: 

▪ Mobilizing communities by political district. Speaking with community members at their homes and getting them involved in CWA campaigns. 

▪ Educating community members and raising awareness of environmental and public health issues. 

▪ Raising funds to keep Clean Water Action independent and self-sustaining. 

▪ Generating letters to government representatives. 

▪ Working to elect clean water advocates to public office. 

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Job Type : Full-Time

Location(s) : Hearts Leap 

Schedule : Monday through Friday, full-time OR part-time considered, beginning ASAP

Compensation : Competitive Salary plus exceptional benefits

The Hearts Leap Schools are currently accepting resumes for Early Childhood teaching positions at our programs in Oakland and Berkeley!

Hearts Leap provides highly sought-after preschool programs that utilize Emergent Curriculum based on child-directed, Reggio-inspired and developmentally appropriate practices. We incorporate respectful and relationship-based practices that foster young children’s innate desire to explore and learn about their world. We are looking for individuals who are enthusiastic about providing the highest quality of care to children ages two to five.

As a member of our team, you will:


  • Receive exceptional benefits and a competitive salary

  • Be supported by a team of educators

  • Be encouraged and supported to continue your own learning and discovery

  • Have fun! 

  • Become part of the ICRI family (visit icrichild.org for more info)

The preferred candidate qualities are:


  • A positive attitude and enthusiasm for education and learning

  • Strong verbal and written communications skills   

  • Flexibility   

  • The ability to promote positive parent/teacher relations

  • A commitment to lifelong learning and professional development

  • A passion and joy for working with young children

The ideal candidate will have: 


  • Extensive knowledge of Emergent Curriculum, Early Development, and Responsive Care

  • A Bachelors or Masters Degree in Early Childhood Education, Child Development, or a related field 

  • 2+ years of experience working with toddlers or preschool-aged children

  • Excellent references  

Resumes and cover letters will be accepted via email. Please visit heartsleap.org to learn more! 

 

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The job consists of heavy phone volume, helping people in need of plumbing or heating service. Caring, empathic attitude, attention to detail is critical. You will be part of a team performing similar tasks so cooperation is critical. All data is entered into software system, accuracy is important.

Salary and Benefits


  • Hourly Salary of $17-$22/Hour

  • 40 hour week, plus overtime as necessary

  • Stable Work Environment-38 Years in Business with no layoffs

  • Paid Holidays, Sick Days and Vacation

  • Sales related Spiffs and Bonuses

  • Kaiser HMO Health Insurance-100% paid

  • Dental and Vision Insurance-100% paid

  • 401K Match up to 4% after 1 year

  • Profit Sharing for eligible employees

  • Company sponsored lunches when goals are met

  • Awards and Employee Appreciation Dinner

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Sunshine House is looking for a strong team player to join our amazing group of preschool professionals! Our kids are a blast and our teaching team has an unheard of average of 10 years longevity. We are looking for someone who is flexible, energetic & caring.

* Candidates pursuing Early Childhood Education 

* Training is included

* Outstanding Benefit Options including Retirement Plan

* Incentive Programs 

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Job Title: Case Manager Youth Services 

Program: MiCasa Transitional Housing Program

Location: Concord, CA

Annual Salary: $17.00-$18.50

Classification: Full-Time with Benefits

Shift: Weds - Thurs 10 AM - 6:00 PM / Fri - Sun 4 PM - 12 AM

AGENCY OVERVIEW: Lutheran Social Services of Northern California is a Non-Profit agency providing services in supportive housing, case management and money management.

PROGRAM OVERVIEW: MiCasa is a two year transitional housing program for young adults who are homeless who have emancipated from foster care. Supportive services are provided to promote self-sufficiency and wellness. The program utilizes a strength-based approach, helping participants rely on and increase their internal resources and linking them to supportive relationships and resources outside themselves.

QUALIFICATIONS:


  • Maintain a strength-based perspective.

  • Provide diverse services to diverse people.

  • Treat others with respect and courtesy, striving for open and honest working relationships.

  • Maintain high ethical standards when dealing with others.

  • Demonstrate good judgment and common sense.

  • BA or BS degree from an accredited college or university, preferably with a major in a behavioral science, and/or 2-3 years experience in the human services field.

  • Ability to work with clients from diverse social and ethnic backgrounds.

  • Professional experience working with clients who are in or who have emancipated from the foster care system.

  • Professional experience working with clients who have AOD dependencies, mental health diagnoses, and/or domestic violence histories.

  • Ability to access community-based services and to collaborate with other service providers.

  • Good writing and analytical skills.

  • Strong organizational skills.

  • Ability to work independently, make effective decisions and utilize supervision as needed.

  • Ability to work collaboratively in a team setting.

  • Ability to multi-task and set priorities

  • Must have a valid CA Driver License, current registration and required insurance in accordance with California Vehicle Code requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactory. The requirements listed below are representative of the knowledge, skills, and/or ability required.

ESSENTIAL DUTIES AND RESPONSIBILITIES:


  • Provide case management to ten emancipated foster youth living in a shared housing setting.

  • Support the development of client-focused treatment plan

  • Provide initial and ongoing client assessment.

  • Provide crisis intervention, referrals, and collaborative consult with any service providers working with client.

  • Work with clients to establish case plans that address critical needs such as education, employment, mental health and AOD treatment, and budgeting.

  • Maintain up-to-date, accurate written case files for each client, including case notes, treatment plans, quarterly summaries and other program reports and assessments, as well as other record keeping as required by the agency.

  • Attend housing services staff meetings and program meetings.

  • Serve as a role model in guiding clients and facilitating appropriate behavior regarding relevant skills, self-care, personal interaction, social relationships and constructive time management.

  • Other duties as assigned by the Program Manager.

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HI, WE’RE BROADLY!

Our product enables local businesses to deliver a five-star customer experience. People have a better experience when the business is responsive, engaged, and customer-centric. By helping local businesses serve their customers better, we also help them thrive.

Our culture is diverse and inclusive and what we all have in common is that we find purpose in our work, we know our work has meaning, and we strive to learn from one another as we build Broadly together!

WHAT’S THE JOB, REALLY?

As a member of the Operations team, the Business Systems Analyst (BSA) will partner closely with Client Services to help identify and implement solutions, systems, and tools needed to provide Broadly customers with a world-class experience!

As our company grows and scales, the BSA will be instrumental in driving operational efficiencies that will allow Client Services to meet and exceed its objective of serving local businesses and their customers.

The BSA will report to the Manager of Business Applications working with Salesforce, its 3rd party integrated applications and the Broadly platform. This role will improve business processes for the various departments of the company but primarily collaborate with the Client Services team to build technical solutions to solve their business needs.

The BSA’s primary responsibilities are:


  • Salesforce administrations, configurations, reporting and dashboards, business process and general maintenance.

  • Optimize and troubleshoot Salesforce and its integrated 3rd party business applications.

  • Collaborate in Apex development, visualforce pages, processes builder and flow.

  • Implement Client Service software to build out effective and efficient business processes for the Client Service teams.

  • Interact daily with business groups to understand business processes and requirements for any needs or problems and proactively work to find solutions.

  • Create and document functional requirements for business needs, technical specs for solution design, and sign-off for delivery.

  • Clearly communicate with internal team, customers, and stakeholders with any projects, statuses, issues, and solutions.

The minimum, primary skills, qualities, characteristics and experience necessary to meet this position’s outcomes are:


  • 3-5 years of Salesforce experience.

  • Bachelor’s degree in Computer Science, Engineering, Business or a closely related field, or equivalent experience required.

  • Excellent analytical and problem-solving skills.

  • Strong understanding of business practices and processes.

  • Ability to understand business requirements and convert them into solution designs that fit within the business and technological constraints.

  • Background working in an Agile methodology for development and delivery.

  • Knowledge of end-to-end testing: unit testing, UAT, QA testing, and smoke testing.

  • Adaptable in an always changing and start-up environment! #startuplife!

Benefits:


  • Flexible Time Off: We believe that a balance between work and life is essential to happiness and success so, work hard and take the time you need.

  • Health Coverage: we offer competitive plans for medical, dental and vision, because you’re worth it.

  • Food: We serve catered lunch every week, host company get-togethers and stock the office with bountiful snacks

  • Fitness: Gym subsidy

  • Travel: Ask us about our International Travel Stipend

  • Team Bonding: Team Outings, Regular Meet'n'Greets, Quarterly All Hands and more!

  • Equity: Yeah, you’ll be a stakeholder, we all are!

  • Salary $70k - $90K depending on experience

Broadly is committed to providing and promoting equal opportunity for all employees and applicants. We comply fully with the spirit, as well as the letter, of all applicable local, state, and federal laws and regulations implementing the national objective of equal employment opportunity. Broadly does not discriminate in employment opportunities or practices on the basis of race, color, citizenship status, national origin, ancestry, gender, pregnancy, sexual orientation, gender identity, genetic information, age, religion, creed, physical or mental disability, marital or domestic partner status, veteran status, political or religious affiliations, height, weight, or any other characteristic protected by law. We value diversity and encourage you to apply.

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The American Swim Academy is hiring in the East Bay!

American Swim Academy offers a comprehensive paid training program that includes all aspects of this aquatics position. ASA is looking for a responsible and dynamic Deck Manager. Your role will be critical in ensuring the team meets its goals of providing an exceptional aquatics program and member satisfaction as you will be in the water teaching, overseeing the deck, and assisting Members. Our ideal candidate will be a leader with a strong customer service mindset. Prior aquatics experience is preferred. Interpersonal and mediation skills will be very useful since you will often be acting as a point of contact between management, staff and members. Candidate must be available to work during the weekend and evenings.

Perks


  • Fun environment

  • Make an impact in the lives of children

  • Referral Bonus Program

  • 50% off swim lessons

Join our Team!

Become a part of the Bay Area’s leading swim instruction company. American Swim Academy is always looking for energetic individuals who love working with children. We have full and part-time positions available with flexible hours, competitive wages, in-house CPR certification and a fun atmosphere. Apply today!

About Us

American Swim Academy has been teaching the Bay Area to swim since 1973. Our goal is to promote water safety, comfort and stroke technique for all ages and all abilities. We offer affordable classes on a flexible schedule year-round, 7 days a week. Our indoor pools are heated to a comfortable 92° and have been designed specifically for swim instruction

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HI, WE’RE BROADLY!

Our product enables local businesses to deliver a five-star customer experience. People have a better experience when the business is responsive, engaged, and customer-centric. By helping local businesses serve their customers better, we also help them thrive.

Our culture is diverse and inclusive and what we all have in common is that we find purpose in our work, we know our work has meaning, and we strive to learn from one another as we build Broadly together!

WHAT'S THE JOB REALLY?

We’re looking for a dedicated product leader - someone who is user-centric and motivated by our mission to help small business owners provide exceptional end-to-end experiences for their customers. As our VP of Product you will report to the CEO and serve as a member of the leadership team, own our product vision and long-term roadmap, scale our product team, and ensure we deliver the best possible product experience for our users to ensure business success.

This position requires highly collaborative cross-functional leadership and close partnership with engineering, sales, customer success, and operations. If you’ve previously held a leadership position at a high-performing SaaS company, managed a product team, and have a passion for helping small business owners, this job is for you!

You will:


  • Own and drive the company’s product roadmap and vision, and work with leadership to ensure that (quarterly/annual) strategic plans lead to business success and reflect the needs and interests of our users

  • Be a driving force in the company’s leadership team by leading with charisma and empathy, a user-centric approach, a bias toward action, and a philosophy of inclusiveness, transparency, and employee empowerment

  • Lead and develop a high-performing team in engineering, product management, product marketing, design, and user research, while building an inclusive, empathetic, and user-focused management team

  • Consistently and reliably ship product in a fast-paced and iterative development environment

  • Measure the success and impact of releases and product development with clearly defined goals and measurable metrics

  • Incorporate both quantitative and qualitative research into the product process, using this data for decision-making, prioritization, and product growth

  • Facilitate product discovery, and validation with customers, by generating hypotheses and new concept ideas, and conducting user research using a wide variety of methods (surveys, interviews, user testing, etc.)

  • Work cross-functionally with Sales, Customer Success, and Operations to build, sustain, and scale a rapidly growing product

Requirements:


  • 5+ years of product team and executive experience

  • Must have SaaS start-up experience

  • Excellent communication skills and ability to build relationships of empathy, trust, and respect with other team members, customers, and partners

  • Demonstrated ability to work closely and collaboratively with cross-functional teams, and ability to find effective outcomes between parties by influencing and building consensus

  • Exceptional prioritization and project management skills

  • Proven track record of shipping successful products and features into a production environment

Benefits:


  • Flexible Time Off: We believe that balance between work and life is essential to happiness and success, so work hard and take the time you need

  • Health Coverage: We offer competitive coverage plans for medical, dental and vision, because you’re worth it

  • Food: We serve catered lunch every week, host company get-togethers, and stock the office with bountiful snacks

  • Fitness: Gym subsidy, commuter benefit

  • Travel: Ask us about our International Travel Stipend

  • Team Bonding: Team Outings, Regular Meet'n'Greets, Quarterly All-Hands, Team off-sites and more!

  • Compensation: Salary, Bonus, Equity DOE

Broadly is committed to providing and promoting equal opportunity for all employees and applicants. We comply fully with the spirit, as well as the letter, of all applicable local, state, and federal laws and regulations implementing the national objective of equal employment opportunity. Broadly does not discriminate in employment opportunities or practices on the basis of race, color, citizenship status, national origin, ancestry, gender, pregnancy, sexual orientation, gender identity, genetic information, age, religion, creed, physical or mental disability, marital or domestic partner status, veteran status, political or religious affiliations, height, weight, or any other characteristic protected by law.

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HI, WE’RE BROADLY!

Our product enables local businesses to deliver a five-star customer experience. People have a better experience when the business is responsive, engaged, and customer-centric. By helping local businesses serve their customers better, we also help them thrive.

Our culture is diverse and inclusive and what we all have in common is that we find purpose in our work, we know our work has meaning, and we strive to learn from one another as we build Broadly together!

WHAT'S THE JOB REALLY?

As Vice President of Client Services, you'll be responsible for our customer experience. You'll be leading a team of fifty people in our two offices.

Compensation: $200k+ plus equity and bonus DOE

VP of CS Responsibilities:


  • Create a company-wide culture of Customer Success and align with Executive Team on key business objectives.


  • Define operational metrics and benchmarks to measure customer health (activation, adoption, usage, satisfaction, upsell, retention, etc.).


  • Optimize and manage customer on-boarding, training, implementation, renewals and retention activities and processes for Customer Success, Professional Services, and Customer Care teams.


  • Scale customer success operations by adopting customer success management, predictive analytics, business intelligence, and customer support technologies.


  • Drive new business growth through expansion and up-sell initiatives.


  • Align with Sales and Marketing to develop sales qualification, vertical specialization, customer retention, advocacy programs, and customer communications.


  • Work alongside Product and Operations teams to improve Broadly’s services and product offerings.


  • Create a company-wide customer feedback process to drive cross-department business initiatives. Our company is built on transparency and feedback, after all!


Requirements:


  • 5+ years experience leading customer-facing organizations


  • 5+ years in a management role, leading large teams


  • Strong understanding of SaaS and recurring revenue business model


  • Proven track record of scaling customer success operations


  • Understanding and empathy for local businesses


  • Strong team mentorship and coaching abilities


  • Entrepreneurial mindset with a strong work ethic


  • Excellent interpersonal, verbal, written communication, and presentation skills


Benefits:


  • Flexible Time Off: We believe that balance between work and life is essential to happiness and success, so work hard and take the time you need


  • Health Coverage: We offer competitive coverage plans for medical, dental and vision, because you’re worth it


  • Food: We serve catered lunch every week, host company get-togethers, and stock the office with bountiful snacks


  • Fitness: Gym subsidy, commuter benefit


  • Travel: Ask us about our International Travel Stipend


  • Team Bonding: Team Outings, Regular Meet'n'Greets,, Quarterly All-Hands, Team off sites and more!


  • Equity Package


  • Did you know that many applicants don't read the whole job description? Please tell us the weather where you live when you apply!


Broadly is committed to providing and promoting equal opportunity for all employees and applicants. We comply fully with the spirit, as well as the letter, of all applicable local, state, and federal laws and regulations implementing the national objective of equal employment opportunity. Broadly does not discriminate in employment opportunities or practices on the basis of race, color, citizenship status, national origin, ancestry, gender, pregnancy, sexual orientation, gender identity, genetic information, age, religion, creed, physical or mental disability, marital or domestic partner status, veteran status, political or religious affiliations, height, weight, or any other characteristic protected by law.

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Hearts Leap Beginnings is currently accepting resumes for Infant and Toddler teaching positions at our program in Berkeley!

The Hearts Leap Schools provide highly sought-after infant, toddler, and preschool programs that utilize Emergent Curriculum based on child-directed, Reggio-inspired and developmentally appropriate practices. Our infant-toddler program incorporates respectful and relationship based practices that foster young children’s innate desire to explore and learn about their world.  We are looking for individuals who are enthusiastic about providing the highest quality of care to infants and toddlers. 

As a member of our team, you will:


  • Receive exceptional benefits and a competitive salary

  • Be supported by a team of educators

  • Be encouraged and supported to continue your own learning and discovery

  • Have fun!

  • Become part of the ICRI family (visit icrichild.org for more info)

The preferred candidate qualities are:


  • A positive attitude and enthusiasm for education and learning

  • Strong verbal and written communications skills   

  • Flexibility   

  • The ability to promote positive parent/teacher relations

  • A commitment to lifelong learning and professional development

  • A passion and joy for working with young children

The ideal candidate will have: 


  • Extensive knowledge of Emergent Curriculum and Responsive Care

  • A Bachelors or Masters Degree in Early Childhood Education, Child Development, or a related field 

  • 2+ years of experience working with infants and toddlers

  • Infant Toddler Units

  • Excellent references  

Resumes and cover letters will be accepted via email. Please visit our website heartsleap.org to learn more! 

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About the JCC of the East Bay

The JCC East Bay is a welcoming home for people of all ages and life stages. Our mission is to create healthy communities inspired by Jewish values, culture, and tradition. We build interpersonal relationships, foster learning and inspiration, and explore Jewish life. The JCC’s core programs include intergenerational Jewish holiday celebrations; early childhood education and preschool; camp and afterschool programs; and provocative cultural arts and civic engagement events. The JCC serves and reflects the diverse residents of the East Bay, offering physical gathering spaces for the Jewish and broader community.

Position Summary

The Staff Accountant will work closely with the CFO and Controller to execute agency critical accounting tasks. This position requires attention to detail as well as excellent customer service and communication skills. The Staff Accountant supports and works with our staff, members, vendors, and community. This is an exempt position that reports to the Controller.

Duties & Responsibilities

A/R (Quickbooks & Ultracamp):


  • Receiving enrollment paperwork (including Agreements)

  • Setting up customer accounts

  • Tracking and receiving of customer Agreements and related paperwork


    • Receiving and applying schedule change forms



  • Maintain customer files

  • Maintain schedule of deposits held by customer and program

  • Payment calculations

  • Executing monthly billing & payment processing including


    • Sending out monthly invoices

    • Receive, charge, and apply payments

    • Drop-in billing for preschool



  • Work smoothly with the other staff and clients to update customer accounts and adjust billings and payments as necessary

  • Keeping up on participants joining and leaving the programs

  • Billing and collections, including delinquent payments

  • Work with Development department to process donations and pledges

  • Update program rosters monthly

  • Third party scholarships and payments:


    • Assuring monthly reports are sent to funding agency (either send or assure that program directors send), keeping copies of such submissions

    • Maintaining file of contracts between third party funders and the grantees

    • Main contact between parents and agency making sure accounts are kept current

    • Alerting and involving Controller and CFO when A/R problems arise



  • Check on A/R at least monthly and follow up on delinquent accounts

A/P – (Quickbooks):


  • Maintain vendor accounts and payables files

  • Process weekly bill pay

  • Properly code payments by class and account

  • Reconcilecredit card statements, including collecting receipts

  • Maintain and track petty cash at Berkeley site; supply sufficient cash to front desk, and other events as needed

Banking:


  • Download and update bank transactions into Quickbooks

  • Prepare weekly bank deposits & update Salesforce Data

  • Reconcile all bank accounts

Payroll:


  • Will assist Controller to process bi-weekly payroll.

  • Serves as backup to Controller to run payroll in Controller’s absence

Required Minimum Qualifications


  • Minimum of 2 + years of progressively responsible accounting experience

  • Bachelor's Degree in Accounting (or equivalent job experience).

  • QuickBooks experience preferred.

  • Strong computer aptitude in a Microsoft Windows environment

  • Experience with other software systems including Microsoft Word and Excel (including pivot tables), Salesforce or other CRM, and other cloud-based registration and payment systems

  • Demonstrated excellent customer service utilizing verbal and written communication

  • Strong analytical skills with particular attention to detail and accuracy

  • Nonprofit experience strongly preferred

  • Strong organizational, oral and written communication skills

  • Experience and/or knowledge of all financial functions

  • Ability to work independently and manage multiple projects with specific timelines

  • Versatility, flexibility, and an ability to shift and manage priorities

Disclaimer

This job description is not meant to be an all-inclusive statement of every duty and responsibility which will ever be required of an employee in this position, however, the employee will be held responsible for all duties assigned.

Hiring Process

If you are an interested candidate, please describe in a cover letter why you are uniquely qualified for this position and attach a resume. Please note the specific job title in your subject line of your email. This position is open until filled.

Please note: Prior to confirming your employment, you will be required to pass a background check.

Send cover letter and resume as attachments to: accountingjobs@jcceastbay.org

PLEASE NO CALLS.

The JCC East Bay is an Equal Opportunity Employer and makes employment decisions on the basis of merit. JCC East Bay policy prohibits unlawful discrimination in accordance with federal, state, and local laws. The JCC East Bay complies with the Americans with Disabilities Act and is committed to providing reasonable accommodations for people with disabilities. If you require particular accommodations during the application and interview process, please inform us of your needs so that we can provide accordingly.

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Hello Future Blue-Liners!!

We are an award-winning, full service with a full bar restaurant. We are searching for enthusiastic people who have a passion for great food and a dedication to delivering excellent service.

We are currently looking for motivated and experienced ALL POSITIONS to join any of our 7 locations in the bay area. If you are looking for a company where you can learn, grow as a person or into management, this is the opportunity and place for you!

For further information, please visit www.bluelinepizza.com.

About Blue Line: Sister brand to SF's famed Little Star Pizza, Blue Line Pizza is located in Burlingame, San Carlos, Daly City, Mtn View, Campbell, Los Gatos and Danville. Like Little Star, Blue Line Pizza is a full-service restaurant that features award-winning Chicago deep-dish and New York thin crust style pizzas, signature cocktails and regional beers and wines. When this legendary menu is combined with its urban hip environment, it's easy to see why Blue Line Pizza has been named one of the top pizza concepts in the Bay Area.   

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Bette's Oceanview Diner in Berkeley is seeking a Head Chef and Kitchen Manager for Bette's To Go, our take away business. We are a high volume restaurant and deli serving high-end food in a casual setting since 1982. We are looking for a leader with significant management and culinary experience who loves to cook quality, fresh, seasonal, simple food. 

Job Description:

The Head Chef & Kitchen Manager is responsible for the good food, staff performance, cleanliness and efficiency of the Bette's To Go kitchen, which serves 600+ take away meals a day. They are the primary person responsible for preparing all food for lunch service (salads, special sandwiches, pizza dough, frittata, etc.), with assistance from other kitchen employees.

They will maintain our standards of fast and friendly service, while working closely with manager of front of house around food handling, food presentation, as well as personnel and operational issues. They will also coordinate food usage and purchasing with Diner Kitchen Manager. Promoting a spirit of teamwork and cooperation among staff is a priority.

Responsibilities

Food

- Makes sure that staff follows recipes and approved methods so that food is consistent in appearance and taste

- Write weekly menu of special sandwiches, salads, soups and pizza

- Improve and update recipes as needed

- Create new, seasonal specials

- Determine prep list for the staff every morning

- Inventory food and order additional supplies while controlling food costs

Personnel

- Hire, orient, train and supervise kitchen staff in preparation of all food

- Coordinate all kitchen tasks

- Monitor kitchen cleanliness, food rotation, storage and sanitation

- Write weekly schedule

- Create a positive, supportive, creative & professional work environment through clear communication

Service

- Make sure all stations are properly stocked, set up and ready for lunch service

- Check display case at regular intervals to ensure presentation

- Monitor service flow, fill in during breaks and provide back up when necessary during busy periods

- Work closely with To Go Manager to coordinate staff needs, deal with performance issues, insure smooth customer flow and good service

Additional skills

- Familiarity with Microsoft Office for menus and scheduling

- Spanish language a plus

Salary and Benefits:

This is a salaried position. Starting salary range $55-65,000 (commensurate with experience)

The Head Chef position is full-time (5 days/week), with day shifts only. At least one weekend day required. Shift hours are Monday-Friday 6:30 AM-2:30 PM and Saturday/Sunday 7:30 AM-3:30 PM. Must be available to stay later if/when necessary.

Benefits: Health insurance, 401K, profit-sharing, paid vacation

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Sunshine House is looking for a strong team player to join our amazing group of preschool professionals! Our kids are a blast and our teaching team has an unheard of average of 10 years longevity. We are looking for someone who is flexible, energetic & caring.

* Candidates pursuing Early Childhood Education

* Training is included

* Outstanding Benefit Options including Retirement Plan

* Incentive Programs

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HI, WE’RE BROADLY!

Our product enables local businesses to deliver a five-star customer experience. People have a better experience when the business is responsive, engaged, and customer-centric. By helping local businesses serve their customers better, we also help them thrive.

Our culture is diverse and inclusive and what we all have in common is that we find purpose in our work, we know our work has meaning, and we strive to learn from one another as we build Broadly together!

What is the job really?


  • Communicate with clients about billing discrepancies and questions.

  • Locate and notify customers of delinquent accounts by email or telephone to solicit payment.

  • Duties include updating credit card information and confirming the updating records of collection and status of accounts.

  • Outreach to customers with credit cards who will soon expire to update company records.

  • Locate and monitor overdue accounts, using computer systems, Salesforce and Zuora and a variety of other automated systems. Work to align various systems and clean up data.

  • Confer with customers by telephone to determine reasons for overdue payments and to review the terms of sales and service.

  • Receive customer checks and send electronic records to the accounting team.

  • Make recommendations for bad debt write-offs.

  • Protects organization's value by keeping information confidential.

Requirements:


  • Collection experience, preferably business to business collections

  • Must have familiarity with Excel, Word, Salesforce. Zuora & QuickBooks (Online preferably)

  • Demonstrated ability to communicate effectively with internal and external customers, including strong listening skills, the ability to professionally handle difficult collection calls, and the ability to provide excellent customer service with a professional demeanor in all situations

  • Proven ability to consistently meet and exceed collection goals, with consistent month-over-month reduction in AR

  • Highly organized with proven ability to work independently, set priorities and meet deadlines

  • High school diploma required; Associates Degree or higher preferred

Benefits:


  • Flexible Time Off: We believe that a balance between work and life is essential to happiness and success, so work hard and take the time you need

  • Health Coverage: We offer competitive coverage plans for medical, dental and vision, because you’re worth it

  • Food: We serve catered lunch every week, host company get-togethers and stock the office with bountiful snacks

  • Fitness: Gym subsidy, commuter benefit

  • Travel: Ask us about our International Travel Stipend

  • Team Bonding: Team Outings, Regular Meet'n'Greets, Quarterly All Hands and more!

  • Equity: Yeah, you’ll be a stakeholder, we all are!

  • Compensation: $40,000 base salary

Broadly is committed to providing and promoting equal opportunity for all employees and applicants. We comply fully with the spirit, as well as the letter, of all applicable local, state, and federal laws and regulations implementing the national objective of equal employment opportunity. Broadly does not discriminate in employment opportunities or practices on the basis of race, color, citizenship status, national origin, ancestry, gender, pregnancy, sexual orientation, gender identity, genetic information, age, religion, creed, physical or mental disability, marital or domestic partner status, veteran status, political or religious affiliations, height, weight, or any other characteristic protected by law.

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Summary/Objective

In collaboration with the Program Director of Training & Education Animals, the Program Coordinator of Education Animals is responsible for managing and coordinating education animal handling training including public program animal presentations, certification and training schedules for staff and volunteer teams. This positions also collaborates on program design associated with animal handling, and public programs, along with database maintenance, data collection, analysis and reporting.

This role is also responsible for successfully developing, planning and delivering interactive, safe, engaging, high-quality Pre-K – 12 Education programs. Examples of programming include guiding group or individual tours of the institution, informal and formal interpretation on zoo grounds or out in the community, discussions regarding animal background, care and activities, environmental issues, and other topics of interest to the guests. This person serves as a technical resource to visitors. 

Essential Job Duties


  • Prepare and deliver/teach all Education programming (PreK – 12) in an informative, safe, engaging, and high-quality manner. Programs include, but are not limited to: Birthday Parties, ZooMobiles, ZooSchool, Wildlife Assemblies, Scout Badge Workshops, festivals and community events, field biology classes and workshops, creek and garden classes, etc., on-site at the Zoo and off-site in other venues.

  • Collaborate with Education Program Directors, as well as zoo –wide staff (Marketing, Animal Care and Conservation & Development) to ensure effective communication and follow through on CSC policies and priorities.

  • Follow animal protocols and maintain Animal Handling certifications as needed.

  • Maintain careful records on animal handling protocols, training procedures and certification status in collaboration with Animal Care staff and the Program Director, Animal Programs.

  • Develop, update and maintain consistent animal handling training materials and resources.

  • Effectively communicate with Education Department staff and volunteers about their progress and benchmarks in the animal handling certification process.

  • Maintain program materials inventory and track program animal resource needs; compiling orders as needed.

  • Maintain positive attitude and collaborative working relationships with volunteers, co-workers, program participants, and internal and external customers.

  • Demonstrate superior customer service with vendors, visitors, students, parents, etc.

  • Demonstrate knowledge of, and support the California Conservation Society’s mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and codes of behavior.

  • Will be required to work Saturday or Sunday hours, some weekday hours, some holiday hours, and evening and overnight program hours. Schedule will be determined in advance.

Ancillary Job Duties


  • Participate in collaborations with CSC partners.

  • Curriculum development

  • Collaborate with Education Program Directors on program development, evaluation and planning.

  • Perform other related duties as required and assigned.

Supervisory Responsibility


  • Assist in training staff and volunteers for Education Animal handling 

Required Qualifications – Required qualifications to effectively perform the job. An equivalent combination of education, training and experience will be considered.


  • A Bachelor's degree in Education or the Biological Sciences from an accredited college or university is required.

  • Certified Interpretive Guide Certification (CIG) required. May be obtained through OZ.

  • 5 Hours of continuing education/training per year required. May be provided by OZ.

Knowledge, Skills and Abilities – May be representative, but not all-inclusive, of those knowledge, skills and abilities commonly associated with this position.


  • Background in biology, environmental science, conservation, or ecology required

  • Background in teaching (formal or informal) K – HS

  • Excellent classroom and behavior management skills

  • Ability to handle and present small, wild animals in an engaging, safe, educational format for animal-based programs

  • Knowledge of animals and current conservation issues

  • Experience training staff and/or volunteers

  • Friendly, energetic, and open manner

  • Understanding of children and their needs, strong rapport with children

  • Excellent oral (including public speaking) and written communication skills

  • Ability to handle stressful situations and maintain a sense of perspective and humor

  • Ability to problem-solve and show good judgment

  • Computer skills

  • Ability to organize tasks and ensure timely completion of projects with strong attention to detail and accuracy

  • Consistent tact and diplomacy; courteous and respectful interaction with supervisors, co-workers, visitors, and the general public

  • Ability to think strategically

  • Ability to work well with little direct supervision

  • Ability to work well within a team and be a team leader

  • Ability to multi-task in a fast-paced, often changeable environment

  • Proactive in finding new assignments/tasks as other assignments/tasks are completed

  • Must have a valid California Drivers License  

Work Environment – Environmental or atmospheric conditions commonly associated with the performance of the functions of this job.


  • About 50% of time spent outdoors in a range of weather conditions. Exposed to sun, wind, light rain, and outdoor temperatures and noise levels. Otherwise general office conditions, exposed to moderate noise levels. 

Physical Abilities - Activities that are commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.


  • Ability to walk the zoo grounds and be outside for long periods of time

  • Ability to lift and carry 50 pounds

  • Must be able to walk moderate hills, be on feet for 60 minutes, and lift 50 lbs.

  • Must be able to drive zoo vehicles.

TO APPLY:

Email your resume and cover letter to cmeyers@oaklandzoo.org

If you choose to apply via email, please remember to put the title of the position in your subject -- failure to do so may result in your application not being seen/forwarded to the correct party for review.

Please, no phone calls! We apologize, but due to the heavy volume of applications, only those applicants who are selected for an interview will be contacted.

Do not call to follow up on the status of your application

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Spanish Teacher - 2019-2020

California Bay Area  Summit Tamalpais, Richmond, CA 

Who We Are

What if all students graduated high school with both the content knowledge and also the habits and skills necessary to successfully navigate college and career? This is the question that guides our mission at Summit Public Schools. Summit is a leading network of public schools that prepare a diverse student population for success in a four-year college and to be thoughtful, contributing members of society. We operate 11 schools serving over 4,500 students in the Bay Area and Washington state. Historically, 98 percent of Summit graduates are accepted four-year colleges, and Summit graduates complete college at double the national average. We need diverse, driven, and dynamic teachers to join our growing team to help realize our educational vision

The Summit Model

Teaching at Summit is unlike teaching at a traditional school - our teachers are empowered to meet the needs of every student through a variety of pedagogical methods. Summit teachers use data to support the self-development and academic and social-emotional growth for the students they mentor and teach. At Summit, our teachers also mentor the same group of students each year, which allows them to build strong relationships based on deep trust. As mentors, Summit teachers nurture and develop strong relationships with students as they coach them towards their personal goals. Mentors meet 1:1 with each student at least once a week and meet regularly as a mentor group. In class, teachers teach cognitive skills through real-world projects - using their subject-area expertise to help students apply their knowledge to the world around them. Summit faculty teach via small group workshops, 1:1 targeted interventions, and by supporting students as they work at their own pace using resources on the Summit Learning Platform.  We are committed to continual growth at Summit. We prioritize developing leaders from within and have invested in multiple career pathway programs for our teachers and school leaders. With dedicated days of professional development built into the academic year and weekly coaching sessions with a school leader, we equip our teachers with the tools necessary to improve their practice and tackle challenging issues. By design, our schools are small communities where every student is known. Our schools are intentionally heterogeneous and reflect the diversity of the communities in which we operate. As a teacher, this will require being culturally responsive and creating equitable learning pathways for all students. 

What you’ll do:

 


  • A student school day is around 8-8:30am to 3-3:30pm, depending on the specific school. See sample teacher schedules here.


  • Project Time: Teach two to three 90-minute blocks per day of project time. Most teach one course for the entire grade (e.g. 9th Grade Biology), and see each section twice per week. Teachers work with students on projects that develop cognitive skills and apply their content knowledge to real-world situations. Teachers facilitate discussions in the classroom, coach students in applying their cognitive skills, and give students feedback.


  • Interventions and Personalized Learning Time: Facilitate daily literacy or math interventions and personalized learning time, which don’t involve lesson planning. During this time, teachers provide student support, monitor progress, and check in with individuals or groups of students.


  • Prep Time: Between teaching blocks, teachers analyze student data, build lesson plans, support school culture, and other personal development activities. Summit teachers build lesson plans through a deep understanding of student progress data, which determines the group and individual supports needed for their students to succeed.


  • Mentor Time: Build deep relationships and sense of community when teachers meet with their small group of mentees daily for their entire time at Summit. One day a week, teachers meet for most of the day with their mentor groups, work on habits of success as a group, and check in one-on-one with their mentees. Mentors coach and advocate for their mentees both inside and outside of the classroom, and strive to support them as they develop their sense of purpose as they become self-directed learners.


  • Professional Development: Twice a week, teachers participate in all-faculty after-school meetings where community decisions are made, professional development takes place, and faculty collaborates as a grade-level team. Additionally, teachers meet at least twice per month with their faculty mentor to develop as a teacher-leader.

What You Need

 


  • Commitment to uphold Summit’s values, belief that all children deserve a rigorous and equitable education that prepares them for college and for life


  • Teaching Credential in California, Washington, or another US state (or a commitment to obtain a credential by completing an educator preparation program within two (2) years of starting at Summit)


  • Bachelor’s degree (a Master’s Degree in Education is preferred, but not required)

  • Clear health and background check


  • Teaching experience in your subject preferred, but not required

Who You Are

 


  • You maintain high expectations for all students and believe all students can find success in school, college, and life.

  • You are deeply dedicated to social justice and feel motivated by the challenge and impact of teaching in a heterogeneous community and working to close the opportunity gap.

  • You believe in every student, and can maintain and reinforce Summit's graduated discipline process, recognizing that student growth in all areas—academic, behavioral and community—are an investment and part of the work.

  • You lead learning experiences, using a variety of methods: project-based learning, direct instruction, small group and individual tasks, formative and summative assessment, direct teacher feedback, public presentation, and more.

  • You are passionate about serving as a mentor and advocate for a group of students that you’ll follow year to year.

  • You are empathetic and culturally competent. You design and implement social and emotional learning experiences in all courses, and you’re open to having hard conversations.

  • You thrive in innovative environments and are comfortable with the ambiguity that can come with a dynamic and progressive workplace.

  • You are a leader, and actively participate as a member of weekly faculty meetings.

  • You are committed to continuous improvement, see feedback as a positive, and have a growth mindset.

  • You thrive while collaborating and are excited to work with colleagues to maintain the academic integrity of planned lessons and learning experiences for students. You find positivity in shared successes.

  • You use data to track and provide updates on student achievement to faculty, directors, and families.

  • You are excited to learn Summit’s technology platforms that organize instructional materials and data.

What You Get

Summit offers competitive salaries and benefit options, including covering 75% of the health, dental, and vision plan costs. We fully cover life and disability insurance. We have a “take what you need” PTO policy, 11 paid holidays, 4 weeks of vacation during the year, and a summer break. We value our teachers’ Summit experience, offering stipends for teachers who have been with us for three or more years and helping teachers grow with us through designated time for paid professional development and regular coaching. Summit Public Schools does not discriminate in any programs or activities on the basis of sex, race, creed, religion, color, national origin, age, veteran or military status, sexual orientation, gender expression or identity, disability, or the use of a trained dog guide or service animal and provides equal access to all programs.  Candidates from all diverse backgrounds are strongly encouraged to apply. Spanish language proficiency is a plus. 

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HI, WE’RE BROADLY!

Our product enables local businesses to deliver a five-star customer experience. People have a better experience when the business is responsive, engaged, and customer-centric. By helping local businesses serve their customers better, we also help them thrive.

Our culture is diverse and inclusive and what we all have in common is that we find purpose in our work, we know our work has meaning, and we strive to learn from one another as we build Broadly together!

WHAT'S THE JOB REALLY?

As a Customer Success Manager, you will develop and maintain 300-400 relationships with various small business owners across the nation.

As a Broadly product expert, you will teach business owners how to connect with modern consumers, take control of their online presence, and maximize their search-engine ranking by utilizing our patent-pending technology.

You'll manage the entire customer lifecycle from customer onboarding, training, implementation, support, upsells, renewals and expansion.

In this role, you will be the key point of contact for our customers, helping to maximize the value they receive from our solutions, cultivating successful long-term partnerships.

In addition to your Customer Success peers, you'll collaborate and work closely with your Sales, Marketing, Operations, and Engineering teams to deliver a best-in- class customer experience!

COMPENSATION: $50-55K salary, quarterly bonuses, upselling spiffs, stock options and International Travel Stipend!

To Apply, please submit:

1)Cover letter

2)Either a resume or a robust LinkedIn profile

Many thanks,

The Broadly Recruiting Team

REQUIREMENTS:


  • Covering Pacific Time shift of 8:00am to 5:00pm so 11:00am to 8:00 pm EASTERN TIME

  • 2+ years successful track record in a sales / customer success / account management

  • Experience with a technology or SaaS company

  • Strong ability to communicate with confidence, integrity and compassion via phone, email and occasionally in-person.

  • Strong attention-to- detail, ability to multi-task, and manage time. This is a fast-paced role that requires organization and a self-starter approach.

  • Prior Digital Marketing/SEO, Salesforce, CRM experience

  • Experience working in a start up company is a plus

  • BA/BS Degree, or in pursuit thereof

Lovely to have:


  • Strong proven work ethic

  • Exceptional ability to develop relationships

  • Customer focused and prepared to “go the extra mile”

  • Team-first attitude with the ability to work autonomously

  • Highly organized with a strong attention to detail

  • Flexible and adaptable to a rapidly changing environment, #startuplife

  • Creative and excellent problem solver

  • Dog lover, please see our team roster:)

Benefits:


  • Flexible Time Off: We believe that a balance between work and life is essential to happiness and success, so work hard and take the time you need

  • Health Coverage: We offer competitive coverage plans for medical, dental and vision, because you’re worth it

  • Food: We serve catered lunch every week, gather for company happy hours and stock the office with bountiful snacks

  • Fitness: Gym subsidy, commuter benefit

  • Travel: Ask us about our International Travel Stipend

  • Team Bonding: Weekly Happy Hours, Quarterly All Hands and more!

  • Equity: Yeah, you’ll be a stakeholder, we all are!

  • Compensation: $50-55K salary plus bonus and equity

Broadly is committed to providing and promoting equal opportunity for all employees and applicants. We comply fully with the spirit, as well as the letter, of all applicable local, state, and federal laws and regulations implementing the national objective of equal employment opportunity. Broadly does not discriminate in employment opportunities or practices on the basis of race, color, citizenship status, national origin, ancestry, gender, pregnancy, sexual orientation, gender identity, genetic information, age, religion, creed, physical or mental disability, marital or domestic partner status, veteran status, political or religious affiliations, height, weight, or any other characteristic protected by law.

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HI, WE’RE BROADLY!

Our product enables local businesses to deliver a five-star customer experience. People have a better experience when the business is responsive, engaged, and customer-centric. By helping local businesses serve their customers better, we also help them thrive.

Our culture is diverse and inclusive and what we all have in common is that we find purpose in our work, we know our work has meaning, and we strive to learn from one another as we build Broadly together!

WHAT'S THE JOB REALLY?

As a member of the Operations team, the Desktop Support Technician reviews, analyzes, evaluates, optimizes, and proactively responds to the technical systems and tools to assist the growing needs of the company.

WHO ARE YOU?

 


  • You have:

  • 3-5 years of IT and Desktop Support experience

  • Vendor analysis

  • Equipment procurement

  • Understand business practices and processes.

  • Excellent analytical and problem-solving skills.

  • Mac OS, Windows is helpful

  • Ability to demonstrate good judgment and approach in delivering solutions according to architectural, business, and technological constraints.

  • Knowledge of end-to-end testing: unit testing, user acceptance testing, quality assurance testing, and smoke testing.

  • Adaptable in an always changing and exciting start-up environment!!!!!

Desktop Support Analyst's primary responsibilities:


  • Morning shift from 8:00 am to 5 pm Pacific time, Monday through Friday.

  • Network support and troubleshooting for both wireless and wired configurations, cabling, and telephone.

  • Inventory management, security, and maintenance of IT equipment, hardware, software and laptops.

  • Frontline technical support for business process issues within Salesforce and its connected apps (Talkdesk, SalesLoft, etc).

  • Managing the Broadly Help Desk to be a first point of contact for any technical support for the Oakland office.

  • Standard desktop, workstation & laptop hardware and software troubleshooting.

  • Additional responsibilities include onboarding and offboarding employees and administration of Google, Talkdesk, Salesforce, Microsoft, etc.

  • Proactively find and solve IT and Business Application problems in a growing company with multiple office locations.

  • Audio/Video set-up and configurations for all conference rooms and company meetings.

  • Monitor incidents and service requests to ensure SLAs are met and work with analysts or other team members towards successful on-time resolution.

  • Develop and comply with core IT processes, including change control, change management, policy development & enforcement, systems design review, systems troubleshooting and documentation.

  • Special projects / duties as needed for any and all of two California offices.

Benefits:


  • Flexible Time Off: We believe that a balance between work and life is essential to happiness and success, so work hard and take the time you need

  • Health Coverage: We offer competitive coverage plans for medical, dental and vision, because you’re worth it

  • Food: We serve catered lunch every week, gather for company happy hours and stock the office with bountiful snacks

  • Fitness: Gym subsidy, commuter benefit

  • Travel: Ask us about our International Travel Stipend

  • Team Bonding: Weekly Happy Hours, Quarterly All Hands and more!

  • Equity: Yeah, you’ll be a stakeholder, we all are!

  • Compensation: Salary range $55-70K/year Depends On Experience

Broadly is committed to providing and promoting equal opportunity for all employees and applicants. We comply fully with the spirit, as well as the letter, of all applicable local, state, and federal laws and regulations implementing the national objective of equal employment opportunity. Broadly does not discriminate in employment opportunities or practices on the basis of race, color, citizenship status, national origin, ancestry, gender, pregnancy, sexual orientation, gender identity, genetic information, age, religion, creed, physical or mental disability, marital or domestic partner status, veteran status, political or religious affiliations, height, weight, or any other characteristic protected by law. We value diversity and encourage all qualified candidates to apply.

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Are you a motivated, responsible, physically active individual that enjoys working with your hands? Do you have an interest in learning about or working in the catering industry?

If you answered ‘YES!’ this job might be a great fit for YOU!

Berkeley-based Hugh Groman Catering, Greenleaf Platters, and Phil’s Sliders are highly committed to quality: from the food, to the service, to the people. Our team consists of a wide range of individuals from diverse backgrounds, and they all share three qualities: They take pride in their work, they are reliable, and they have hospitality in their hearts.

We are looking for a fantastic person to assist in the smooth and efficient running of our catering warehouse.

The TASKS:

Physically & mentally demanding work

Take care of work responsibilities

Pick & pull events equipment from a list of required items

Need someone who can take initiative and can work on their own

Ability to follow instructions from warehouse manager

Communicative (Very important)

Ability to manage time effectively

Assist in the day to day operations of the HGC warehouse

Support Warehouse manager in maintaining the functionality of the warehouse

Unloading vans after events and returning items to proper places

Maintaining the van fleet: cleanliness (Van wash, vacuum)

Keeping warehouse clean and orderly

Executing Greenleaf Platter Pickups: must be able to execute orders according to specific [strict] timelines.

Keeping inventory of certain items (disposable items, fuel, other odds and ends) as needed

Applying systems to make packing out and loading and unloading vans more efficient

Candidate must possess:


  • Pleasant and helpful demeanor/customer service skills (very important)

  • Valid driver’s license with clean driving record

  • Ability to lift and carry 50 lbs.

  • Clean and well-groomed hair and facial hair

  • Excellent organizational and time management skills

  • Detail-oriented (CANNOT BE OVERSTATED)

  • Ability to think on your feet and solve issues as they arise

  • Must be willing to work early mornings (if need be to take care of work responsibilities)

  • Must be able to work Saturdays and Sundays.

  • Must have valid driver’s license

  • Work hours are from 8am - 4pm.

Full Time Job/Pay- $16-$19 an hour plus occasional tips, Potential to earn more tips

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