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HI, WE’RE BROADLY!

Our product enables local businesses to deliver a five-star customer experience. People have a better experience when the business is responsive, engaged, and customer-centric. By helping local businesses serve their customers better, we also help them thrive!

WHO ARE YOU?

A highly motivated, problem solver with strong Windows operating systems technical skills to join our Integration Support Team!

You possess well-developed technical skills and a strong attention-to-detail. You have a thorough knowledge of Broadly’s product (and services) and be able to describe its functions, features and details to customers. Integration Support Specialists must multi-task across systems and applications, analyze, isolate and resolve a variety of technical integration issues and can comfortably navigate various technical environments (e.g. Windows, Zapier, Postman/cURL, Salesforce, Github).

WHAT’S THE JOB, REALLY?

The Integration Support Specialist provides world-class technical support for Broadly’s small (and medium sized) business customers. This role ensures seamless automated experiences between Broadly and its customers, ensuring connectivity and productivity, delivering optimal value to Broadly’s customers. This role develops, manages, oversees and supports the business system integrations utilized by Broadly and its valued customers.

As Broadly’s Integrations SME (subject-matter expert), the Integration Support Specialist provides cross-functional assistance bridging the gap between Integrations Engineering, Product, Customer Success, Sales and Broadly’s customers. He/she provides Tier-1 and Tier-2 level assistance for all integration related questions and issues.

The Integration Support Specialist’s primary responsibilities are:


  • Providing world-class technical support to assist Broadly’s customers with integrations.

  • Diagnosing, troubleshooting, and resolving integration questions, issues and other requests.

  • Performing advanced business system integrations (Native, 3rd party, Zapier, etc.).

  • Coordinating efforts to research, develop and administer new business system integrations.

  • Work closely with Broadly Integrations Engineering team to develop and test new business system integrations and enhancements

  • Communicate directly with beta customers to gather requirements and test business system integrations

  • Driving product adoption, success, and satisfaction with every email or phone call.

  • Proactively monitor and resolve broken integrations for “at-risk” integrated customers.

  • Notify and train Sales & Success departments on updates related to integrations.

  • Updating internal and external training materials on Integrations.

The minimum, primary skills, qualities, characteristics and experience necessary to meet this position’s outcomes are:


  • Technical - have strong working knowledge of the Windows operating system environment, including Windows registry, Event Scheduler and Event Viewer and the ability to diagnose issues and research and apply solutions. Also must have working knowledge of basic SQL and relational databases

  • Proactive - recognizes & addresses needs before they arise

  • Committed to confidentiality - can be trusted with highly sensitive and confidential information, default conduct exemplifies integrity

  • Attention-to-detail : must be meticulous with data, systems and customer information

  • Vocal : must communicate directly and frequently with affiliated parties

The preferred skills, qualities, characteristics and experience include:


  • Understanding of internet communication concepts such as HTTP/HTTPS, REST, Webhooks and FTP

  • Salesforce

  • Zapier

  • Webhook zap (Setting up, monitoring)

  • Code zap (Javascript/Python)

  • C#

  • Able to read and comprehend code for documentation

  • Able to make minor edits to fix bugs

  • Able to implement new features (nice to have)

  • Javascript

  • Able to read and comprehend code to answer questions about codebase

  • Git/Github

  • Open/Manage tickets

  • Open PRs for edited code

  • Code Reviews for PRs

Benefits:


  • Flexible Time Off: We believe that a balance between work and life is essential to happiness and success, so work hard and take the time you need

  • Health Coverage: We offer competitive coverage plans for medical, dental and vision, because you’re worth it

  • Food: We serve catered lunch every week, gather for company happy hours and stock the office with bountiful snacks

  • Wellness: mental & physical health is a priority

  • Travel: Ask us about our International Travel Stipend!

  • Team Bonding: Regular Meet'n'Greets, All Hands and more!

  • Equity: Yeah, you’ll be a stakeholder, we all are!

  • Compensation: Salary, Bonus and Equity DOE

Broadly is committed to providing and promoting equal opportunity for all employees and applicants. We comply fully with the spirit, as well as the letter, of all applicable local, state, and federal laws and regulations implementing the national objective of equal employment opportunity. Broadly does not discriminate in employment opportunities or practices on the basis of race, color, citizenship status, national origin, ancestry, gender, pregnancy, sexual orientation, gender identity, genetic information, age, religion, creed, physical or mental disability, marital or domestic partner status, veteran status, political or religious affiliations, height, weight, or any other characteristic protected by law. We value diversity and encourage all qualified candidates to apply.

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HI, WE’RE BROADLY!

Our product enables local businesses to deliver a five-star customer experience. People have a better experience when the business is responsive, engaged, and customer-centric. By helping local businesses serve their customers better, we also help them thrive.

Our culture is diverse and inclusive and what we all have in common is that we find purpose in our work, we know our work has meaning, and we strive to learn from one another as we build Broadly together!

WHAT'S THE JOB REALLY?

As a member of the Operations team, the Desktop Support Technician reviews, analyzes, evaluates, optimizes, and proactively responds to the technical systems and tools to assist the growing needs of the company.

WHO ARE YOU?

 


  • You have:

  • 3-5 years of IT and Desktop Support experience

  • Vendor analysis

  • Equipment procurement

  • Understand business practices and processes.

  • Excellent analytical and problem-solving skills.

  • Mac OS, Windows is helpful

  • Ability to demonstrate good judgment and approach in delivering solutions according to architectural, business, and technological constraints.

  • Knowledge of end-to-end testing: unit testing, user acceptance testing, quality assurance testing, and smoke testing.

  • Adaptable in an always changing and exciting start-up environment!!!!!

Desktop Support Analyst's primary responsibilities:


  • Morning shift from 8:00 am to 5 pm Pacific time, Monday through Friday.

  • Network support and troubleshooting for both wireless and wired configurations, cabling, and telephone.

  • Inventory management, security, and maintenance of IT equipment, hardware, software and laptops.

  • Frontline technical support for business process issues within Salesforce and its connected apps (Talkdesk, SalesLoft, etc).

  • Managing the Broadly Help Desk to be a first point of contact for any technical support for the Oakland office.

  • Standard desktop, workstation & laptop hardware and software troubleshooting.

  • Additional responsibilities include onboarding and offboarding employees and administration of Google, Talkdesk, Salesforce, Microsoft, etc.

  • Proactively find and solve IT and Business Application problems in a growing company with multiple office locations.

  • Audio/Video set-up and configurations for all conference rooms and company meetings.

  • Monitor incidents and service requests to ensure SLAs are met and work with analysts or other team members towards successful on-time resolution.

  • Develop and comply with core IT processes, including change control, change management, policy development & enforcement, systems design review, systems troubleshooting and documentation.

  • Special projects / duties as needed for any and all of two California offices.

Benefits:


  • Flexible Time Off: We believe that a balance between work and life is essential to happiness and success, so work hard and take the time you need

  • Health Coverage: We offer competitive coverage plans for medical, dental and vision, because you’re worth it

  • Food: We serve catered lunch every week, gather for company happy hours and stock the office with bountiful snacks

  • Fitness: Gym subsidy, commuter benefit

  • Travel: Ask us about our International Travel Stipend

  • Team Bonding: Weekly Happy Hours, Quarterly All Hands and more!

  • Equity: Yeah, you’ll be a stakeholder, we all are!

  • Compensation: Salary range $55-70K/year Depends On Experience

Broadly is committed to providing and promoting equal opportunity for all employees and applicants. We comply fully with the spirit, as well as the letter, of all applicable local, state, and federal laws and regulations implementing the national objective of equal employment opportunity. Broadly does not discriminate in employment opportunities or practices on the basis of race, color, citizenship status, national origin, ancestry, gender, pregnancy, sexual orientation, gender identity, genetic information, age, religion, creed, physical or mental disability, marital or domestic partner status, veteran status, political or religious affiliations, height, weight, or any other characteristic protected by law. We value diversity and encourage all qualified candidates to apply.

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To apply, please visit our website

Tierra del Sol Foundation is looking for a dedicated and reliable Direct Support Professionals to play an integral role in supporting clients by helping them to utilize effective communication systems; develop positive relationships with others; become valued, contributing members of the community; work toward achievement of their work and life’s goals, and attain a true community-based, integrated, quality of life (which includes competitive, integrated employment.)

This is an excellent opportunity to grow in the education/human services profession and to make meaningful contributions every day in a friendly and supportive work environment.

This position is typically scheduled to work 37 hours per week. These hours and duties are subject to change based on program needs and may include weekends, holidays and evening hours to meet client, employer and stakeholder expectations. Staff will have a 30 minute working lunch when actively supporting clients with a working lunch agreement on file.

Job tasks include, but are not limited to:

- Provide small group and one on one training of individuals in specific job skills and general work behaviors

- Ensure that all assigned job duties are consistently completed according to the employer standards and expectations

- Maintain regular communication with employers regarding their satisfaction with employee performance, work schedules, and quality assurance

- Conduct job analysis in cooperation with employers

- Provide supervision and training to clients in community access skills

- Provide supervision and training to clients in self-advocacy and social/leisure skills

- Provide mobility training

- Assist clients in accessing a variety of community locations using company/personal vehicles/ public transportation

Specific Job Requirements:

- Clear communication and the ability to write notes, interact with managers, clients and client’s family, maintain and develop Individual Service Plans and facilitate client self-advocacy and choice making opportunities.

- The ability to lead small group and one-on-one training,

- Flexibility in accommodating the client’s schedule,

- Three years of good driving experience, a valid California driver’s license, personal vehicle with seat belts to safely accommodate up to 4 passengers, and vehicle insurance is also required.

- Candidate must have a sincere desire to help others be successful.

- This position requires dedication, good judgement, and quick problem solving skills.

- A Bachelor’s degree in the field of Social Service/Rehabilitation is a plus.

- The ideal candidate will also have experience in supporting and training clients in areas of community integrated employment, volunteerism, access, inclusion, and relationship building, and have skill in conducting job analysis, in cooperation with employers.

- The ability to multi-task in a fast-paced environment while teaching clients skills in critical areas required for successful access to the community (including: vocational training, customer service, public transportation training, etc.)

Who We Are: 

Tierra Del Sol Foundation is the leading provider of independent living, job training and support services for people with developmental disabilities. We strive to help adults with developmental disabilities to reach their goals through supportive education, family and community building.

Benefits: 

Tierra del Sol Foundation offers all full-time employees paid vacation and holiday time as well as medical, dental, vision, and life insurance.

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We have two great work from home opportunities for our Tax preparation client. 

  ProSeries  


  • Interact with ProSeries business customers (small to mid-sized tax preparation firms) via phone, assisting with tech support and tax support questions (knowledge of tax concepts a plus)

  •  Research, analyze and determine an appropriate course of actions in a variety of situations for ProSeries customers 

  • Provide quality customer service while demonstrating the ability to effectively troubleshoot and resolve inquires 

  • Provide caring and empathetic customer interactions that positively represent the Intuit ProSeries brand 

  •  Use analytical and organizational skills to solve complex customer issues through troubleshooting, critical thinking, and problem-solving Capabilities of Top Performing Call Centers on this Program 

  • Knowledge of tax laws and concepts 

  • Experience preparing personal taxes or helping others with tax preparation 

  • Foundational technical skills and an understanding of how to use a computer and software 

  • Customer service experience and/or internship with a tax preparation company. 

  • Experience in a goal oriented, fast paced, changing environments 

  • Some or recent secondary education in accounting (such as a BA 

  

 

Smartlook™ 

• Inbound phone and video customer service/technical support. Handle technical support questions via phone, with video capability. 

• Research, analyze and determine an appropriate course of action for TurboTax customers. 

• Interact with customers via phone focusing on software navigation questions as well as assisting customer with locating prior years’ returns and amendments. 

• Serve as ambassador for the Intuit brand; take a caring and empathetic approach to customer interactions and/or escalation to a higher level of expertise. 

• Document all issues, resolution and follow up actions 

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Job Title: Temporary Gala Event Assistant

Department: Development

Reports to: Events and Corporate Sponsorship Manager

Summary:

Since 1971, Raphael House has been at the forefront of providing homeless and low-income families in the San Francisco Bay Area the personalized family-centered solutions they need to build brighter futures. Raphael House is a 100% privately funded and community-supported organization. Our success rate is unmatched: more than 85% of all Raphael House families go on to achieve long-term housing and financial stability.

The primary duties of the Temporary Events Assistant are to support the development team with our annual gala.

Key Responsibilities:

Work with a friendly, positive, helpful attitude with all staff, committee members, board members, sponsors, donors, and vendors. Raphael House is an amazing organization and we’re lucky to be part of such a rewarding, successful non-profit!

Enter in every item/detail received for the 2020 Gala in the BidPal/One Cause database – this includes every ticket purchase, table purchase, guest names, guest contact information, number of guests at table, sponsor tables, staff tables, and bidder numbers and table names.

Extreme attention to detail and correct entry of all information is vital!

Timeliness is also a huge factor – all information received must be entered ASAP.

Confirm we have all necessary information for each donation from the form (address, total value, expiration dates, description, arrival time, need for pick-up, need for ABC License, etc.)

Each item must be designated as Silent Auction, Live Auction, Magnums, or Poured Alcohol

Create binder for all Auction Forms received, place in alpha order

Pull reports from OneCause for updates on what we’ve received for Silent Auction, Live Auction, Magnums, or Poured Alcohol

Email each donor for their logo, description, and photos of donations (for auction boards and online information)

Organize all logos, descriptions, and photos in the G Drive

Create certificates as needed by donors who don’t provide one

Follow up with all donors who still need to get us information in order to process their donation

Label each item received and store neatly in alpha order in the office

Label each magnum received and store neatly in alpha order in the office

Help communicate and coordinate with Gala Committee and Board Members on drop-offs of donations

Help with any other detail or question that may come up in regards to auction, magnums, and alcohol donations

Constantly monitor changes in tables (number of guests, guest names,, etc.)

Package all Silent and Live Auction items together in OneCause (package specifics and names will be provided)

Label each package and item with the correct number once assigned

Bag all packages and items in brown paper bags and store in numeric order

Create basic copy for each Live Auction package with website links to each donation

Create 1-2 sentence description for each magnum received (approximately 60 total). List them in order by year, oldest to youngest.

Pull final reports for designer to create posters and other collateral

Print Auction Description posters and glue-spray them onto the foam-core stands

Print magnum lists for distribution at Gala

Print menu for distribution at Gala

Pick up posters from Kinkos before Gala

Help create the Registration Packets with Programs and Bidder Numbers

Handle any last-minute table and guest changes even up to the hour before Gala begins

Pick-up Uhaul on Friday, May 8th

Help load-in the Uhaul at Raphael House and load-out at the Four Seasons Hotel on Friday, May 8th

Help finalize everything needed the night of Friday, May 8th

Help at the event on Saturday, May 9th from 9 am to 2 am (overtime will be paid)

Help breakdown the event and load out into the UHaul from Four Seasons Hotel from 11 pm - 1 am, drive and park Uhaul in front of Raphael House, unload into Development Office.

Help count and finalize all donations on Monday, May 11th

Drop off the Uhaul on Monday, May 11th

Pull reports for Thank you letters to all auction and magnum donors, print letters and envelopes from report, have signed, and mail

Create reports that detail every aspect of the event – who won what, how much, from what table, from which category, how much they spent total, donors from highest to lowest, what table raised the most, etc. Generate reports from the database.

Coordinate pick-up of Auction items by winners

Help with any final details of post-event wrap-up

Required Skills:

Excellent organizational, interpersonal, and collaborative skills

Excellent verbal and written skills, excellent social interaction with all types of people

Ability to motivate and work well with staff volunteers including Board of Directors

Ability to work well under pressure, stay flexible and have a sense of humor

Ability to stay friendly and positive with all staff, volunteers, sponsors, donors, and vendors

Minimum Qualifications:

Minimum 2 years professional experience in nonprofit development field and events

Minimum 1-2 years’ experience working in a development department

Ability to work independently and as part of a team

Strong computer skills (OneCause database, Word, PowerPoint and Excel)

Strong proofreading skills and excellent attention to detail

Position involves lifting, carrying, and walking up stairs

Please no phone calls or walk-in inquiries about the position

Raphael House provides equal employment opportunities without regard to age, ancestry, color, creed, mental or physical disability, marital status, medical condition, national origin, race, religion, sex, sexual orientation, veteran status, or any other consideration made unlawful by federal, state, or local laws.

Job Type: Temporary

Salary: $20.00 /hour

Experience:

Fundraising: 1 year (Preferred)

professional experience in Non-Profit Development or Events: 2 years (Preferred)

Additional Compensation:

Other forms

Work Location:

One location

Benefits:

Paid time off

Other

This Job Is Ideal for Someone Who Is:

Dependable -- more reliable than spontaneous

People-oriented -- enjoys interacting with people and working on group projects

Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction

Detail-oriented -- would rather focus on the details of work than the bigger picture

High stress tolerance -- thrives in a high-pressure environment

Schedule:

Monday to Friday

Weekends required

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Are you a skilled IT professional who believes in lending your skills to end hunger? If so, consider being a Desktop Support Technician for the San Francisco Marin Food Bank.

The SF Marin Food Bank is comprised of a dedicated team of approximately 150 staff working collaboratively to provide close to 50 million pounds of food to over 210,000 people in the Bay Area – a region where 1 in 4 people are at risk of hunger. We are currently looking for a Desktop Support Technician to provide technical support to our staff . See job description below and apply today if you would like to join us in our mission to end hunger.

PURPOSE OF POSITION: The Food Bank utilizes technology and enterprise systems as an integral part of our work to deliver on our mission. The Information Systems (IS) department plays an important role in maintaining, supporting and developing systems for our staff. The Desktop Support Technician provides frontline support to our staff, enabling them to be more effective with our systems. The technician will provide effective technical support with clear communication and exceptional customer service. Supporting our staff and systems is done in coordination and collaboration with other IS team members. The ideal candidate will have a combination of technical skills and customer service focus.

DUTIES AND RESPONSIBILITIES:

User support


  • Provide first level desktop support for 150 employees, onsite in SF and remotely for Marin.

  • Provide a high level of customer service in supporting staff and resolving their issues.

  • On-site support in our Marin office at least twice per month.

  • Work with Sr. Systems Analyst on overlapping issues impacting network, servers and desktops.

  • Assist IS staff with software systems support, upgrades, deployments and migrations.

  • Monitor and resolve help desk tickets in a timely manner. Communicate status and log actions.

  • New user orientation for desktop computers, phones, system resources and IS policies.

Hardware and software support


  • Desktop PC support, including cloning, configuration, installation, troubleshoot, and repair.

  • Support and maintain peripheral equipment, including monitors, printers, scanners, etc.

  • Assist with supporting a small installation of Mac desktops.

  • Installation and support of Office Suite software, anti-virus/malware and enterprise software.

  • Consult with and escalate issues to higher level staff when necessary.

  • Maintain supplies and coordinate purchase of IS consumables and computer components.

  • Configuration and support of VoIP desk phones, conference phones and voicemail system.

  • Develop how-to document to maintain IS standards and promote end-user knowledge.

  • Assist with issues related to user rights management, data integrity, system security, business continuity and disaster recovery.

System and Account Management


  • Management of network users account in Active Directory, including new users, changes, updates, departures, and archiving.

  • User account and data management in additional systems including file servers, email, Office365, VoIP phones, voicemail, etc.

  • Maintain an inventory of desktop hardware and system configuration information.

Other


  • Assist IS team members as needed in various systems and tasks outside above role.

  • Provide coverage support for other team duties in supporting organizational needs given a small and agile IS department.

  • Perform other duties as assigned.

QUALIFICATIONS:

Required


  • Two or more years of Information Systems work experience in helpdesk, desktop support or related.

  • Excellent communication and customer service skills.

  • Ability to communicate technical concepts to non-technical staff.

  • Strong problem-solving abilities combined with a positive attitude and desire to help others.

  • Comprehensive knowledge of desktop operating systems (Win7 and Win10).

  • Highly proficient with MS Office Suite, especially Outlook, Word and Excel.

  • Proficient with desktop resource and support tools, including Active Directory, Office365, file and print services, system cloning, remote management and remote support tools.

  • Basic knowledge of networking technologies, including TCP/IP, WiFi, VPN, CAT5e, etc.

  • Experience using help desk systems to track and manage service requests.

  • Strong interpersonal, oral and written communication skills.

  • Ability to lift and move computer equipment and peripherals up to 30 lbs.

Preferred


  • Working knowledge and basic administration of phone and voicemail systems, ideally Cisco VoIP.

  • Experience working with virtual desktop machines and thin clients.

  • Basic knowledge of programing or scripting languages.

Education


  • Combination of education and relevant experience sufficient to perform essential duties.

  • A+ PC Technician, Network+, and/or Microsoft certifications are a plus.

Other


  • Ability to work and interact well with individuals (staff, volunteers and participants) from a variety of socioeconomic backgrounds in a culturally diverse environment.

  • Interest in food issues, mission driven work and solving hunger.

  • You thrive in an environment that values and rewards collaboration, leadership, excellence, accountability, and mutual respect.

SALARY: Competitive pay based on qualifications and experience

BENEFITS: Medical, dental, life, long-term disability, and 403(b) retirement plan with employer base and matching contribution. Generous holidays, vacation, and sick time.

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 Come work with a well-established technical services company with 40+ employees and growing fast. We have offices in Phoenix, Las Vegas, Salt Lake City , Denver, Omaha, Kansas City and Dallas. We serve Clients as necessary, so there may be some travel. We always have need for exceptional field service personnel of all levels.  

Currently, we are looking for customer focused and experienced Field Service Techs in the Southern AZ areas to maintain various optical and electronic systems. Candidates should have some working knowledge in Networking, Data equipment, PC’s, cabling, fiber optics or security devices. All of our Jobs are full time and with benefits and a company vehicle.  

Responsibilities include:

 · Maintain a safe and clean work environment

 · Installation, repair, configuration and testing of network & fiber equipment

 · High level customer service and excellent communications skills

 · Technical and interpersonal skills working with Network Operations Centers

 · Conduct site surveys of cabling, power and equipment

 · Perform termination and testing of cabling: Cat-5 Cat-6, Coax 

 · Perform testing of telecom transmission systems: Optical Power, OTDR, RFC

 · Restore services by troubleshooting and replacing failed components.

 · Operate vehicles, equipment and tools in the safest possible manner.

 · Computers skills including configuring network gear and using Microsoft Office.

 · Maintain a positive, "can-do" attitude and customer focused approach that will enable you to deal with challenging situations with integrity, empathy and sincerity

 · Being on-call on a rotating schedule with other team-mates

 · Must have a basic laptop, smart phone, hotspot and telecom hand tools

 · Operate with Safely and Integrity while delivering excellence to Clients.  

You will present a well-groomed, professional appearance, instill confidence while addressing the scope of work. You must have the ability to follow instructions listed on work orders, complete all required paperwork including job notes, pictures, list all materials used and communicate well with the customer on all details of the work performed.   

All Candidates must have an insurable Driver's License, be able to pass a drug screen in accordance with Federal Law and Background Checks, Finally, your desire to grow with the company is what we want. Come grow with us! EOE   If you wish to apply please send your resume…..    

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Harambee is a Swahili word that means “let’s pull together.”

If you like a challenge and an exciting team environment read more about us.

Harambee Community Services (HCS) is a specialized Adult Day Care Program that provides community based

day programs and supported employment activities to adults with developmental and intellectual disabilities.

We provide social, recreational, leisure, community, independent living skill development and pre-vocational

skill building. We support our participants in maximizing their ability to enjoy life, have fun and thrive.

Summary of Job Duties (including but not limited to):

Harambee Educators support our participants in a caring therapeutic environment, implementing a non-aversive

behavioral plan and assists them in identifying preferred social, leisure, vocational and recreational activities.

Educators respect the cultural values of the participants, their parents and their Circle of Support.


  • Establishes and maintains a supportive relationship with participants.

  • Provides continuous supervision for participants to ensure safety and wellbeing.

  • Implements positive programming activities that are culturally relevant.

  • Assists participants in accessing community based services and developing a schedule which in cooperation with the participant’s Individual Program Plan.

  • Use alternative communication strategies including picture icons, computer programs and other functional and adaptive approaches.

  • Perform other duties as assigned. Minimum Qualifications:

  • High school diploma or GED required.

  • Undergraduate degree in the social sciences or special education desired but not required.

  • High energy, professionalism and integrity.

  • Quick learner with a good sense of humor and irony.

  • Excellent communication skills.

  • Reliable, trustworthy and compassionate.

  • Ability to be effective in a multilingual, multicultural environment.

  • Ability to be certified in Crisis Prevention Intervention (CPI).

  • Ability to represent HCS in a professional manner at all times.

  • Valid California Driver License or ID.

  • Must be able to pass TB test & fingerprint clearance. Compensation & Benefits:

  • $13.50 to $17.00 per hour depending on experience and location.

  • Partially paid medical, dental and vision benefits and fully paid life insurance.

  • Fully paid Employee Assistance Program (EAP). APPLY: Email cover and resume to  or fax (510) 338-9238 or you may request an application form by emailing. Applications can also be downloaded and printed

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Engineering Coordinator

Full-time/ non-exempt

$65,000- 75,000/year with Benefits 

 

Background

 

CreaTV San Jose is a nonprofit Community Media Center in downtown San Jose. Our mission is to inspire, educate, and connect San Jose communities, using media to foster civic engagement. Serving the San Jose and Silicon Valley community since 2008, CreaTV San Jose is a nationally recognized Community Media Center focusing on access to media and technology, the art of storytelling, and digital equity issues.

 

We manage four public and educational Comcast cable channels, airing over 3,200 locally produced videos in eight different languages each year. CreaTV San Jose also offers workshops in media production and provides a vast array of media production services to nonprofits, cities, schools, and individuals wanting to produce content for the community. 

 

The Position

 

Under the supervision of the Chief Technology Officer, the Engineering Coordinator assists in overseeing CreaTV San Jose facilities and equipment. The Coordinator assists in managing and supporting a variety of production, and broadcast equipment, for multimedia, on and offsite, for CreaTV San Jose and its various service contracts. The ideal candidate will have technical background and strong trouble shooting skills, experience in a variety of media/production environments, and has customer service sensibilities. Candidates should be flexible, self-directed and have excellent communication. The position is full-time and may include evening and weekend hours depending on the needs of the organization.  

 

Typical Duties (may include, but are not limited to, the following):

o Maintain/ manage website and online tools (CMS, SSL, hosting maintenance) as directed.

o Maintain/ manage on and offsite production equipment including CreaTV San Jose’s checkout inventory, production vehicles, and government/ community sites as directed.  

o Project management as assigned

o Provides engineering support for government meeting productions as directed.

o Assist or manage the setup, operation, and storage of production van, fly pack, and studios.

o Perform routine maintenance of video, computer, and networking systems as directed.

o Enter, control, and manage inventory in coordination with appropriate staff.

o Install computer hardware and software as directed.

o Provide computer support to end users, which can include staff, clients, and community members.

o Trouble-shoot equipment and communicate equipment status in a timely and professional manner. 

o Work with vendors, as assigned, to ensure repairs are completed accurately and in a timely manner.

o Provide technical training to potential users, as assigned.

o May need to use a personal vehicle for business-related travel.

o Other duties as assigned.

 

Desirable Skills and Abilities:

o Excellent hardware and software troubleshooting skills.

o Ability to read and create broadcast and technical system documentation (wire lists, schematics).

o Ability to work effectively and personably with clients, staff, and users.

o Strong communication skills and an ability to effectively transmit technical information to those who are not as technically inclined. 

o Multilingual. 

o Ability to view CreaTV San Jose cable TV channels from personal residence.

o Knowledge of community media, civic tech, digital inclusion, public access, and/or media production.

 

General Requirements:

o Strong written and verbal communication skills.

o Ability to lift up to 50 lbs. unassisted.

o Vision and hearing must be sufficient to critically judge the quality of sound and video from A/V monitoring equipment (headphones, speakers, TV monitor screens, waveform monitors, vector scopes, VU meters, etc.).

o Must possess manual dexterity and coordination required to operate small push buttons and switches associated with electronic devices and switching equipment, as well as power tools.

o Must be able to maneuver in small spaces and up and down ladders.

o Must possess and maintain a valid California driver's license, have a safe driving record, and maintain California minimum required automobile insurance.

o Strong customer service skills.

o Strong verbal and written communication skills.

 

Education and Experience:

Any combination of education and experience that provides the skills, knowledge, and abilities required.  

o Minimum five years of onsite video engineering experience.

o Some College and/or technical training

 

 

Applications due no later than 1/31/20 at 6pm

 

To apply, please send cover letter explaining your interest in the position and resume to jobs@creatvsj.org with the subject line: Engineering Coordinator. Please, no phone calls or hard copies of materials through the postal service.

 

 

People of color, women, formerly incarcerated people, and LGBTQ individuals are strongly encouraged to apply.

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    Start Immediately!!   

Rocky Mountain Independence is a small, caring agency that provides services to adults with disabilities/special needs. Our philosophy is to treat them as we would like to be treated, with respect and kindness. To give them a safe environment to learn, grow, and be themselves, without humiliation or disrespect. To learn and grow by example, to safely work through their challenges with positive communication and mentoring. We thrive on making a difference in their lives and help them become as independent as they possibly can be.

Who wouldn't want to get paid to go to all these fun places with the coolest people in the world? Our clients are high functioning and will warm your heart and make you laugh like you never have before. You will find a love in your heart you never knew you had. I guarantee you; they will teach you more than we could ever teach them.   

We are looking for a person that has what it takes to work with these guys and doesn't think of this as a job. We need a person with the heart and passion to fill a Direct Support Professional position for our day program; preferably a male but open to the right person. It requires picking up clients in a company supplied vehicle at their residence and taking them on a variety of activities in the community throughout the day and then returning them home. Qualified individuals must:

 ·


  •  Have a valid driver’s license with a clean driving record · 

  • Pass a background check · 

  • Sense of humor, Goofy, Joke Around · 

  • Be a good listener, good with people · 

  • Be able to handle stressful situations without losing your temper · 

  • Be calm while driving around with clients to different activities · 

  • Be energetic, fun and interactive, an extrovert · 

  • Be compassionate, understanding, empathetic and patient · 

  • Advocate for our clients · 

  • Must be able to adapt to change even at the last minute · 

  • Communicate calmly and effectively with a client when they did something wrong · 

  • Must be able to communicate and work well with others. We work together as a team!! · 

  • Have a working smart phone · 

  • Have a working tablet or computer that can be used to write daily notes on and send them through email.     

What we offer the right candidate:   


  •  $13.50 - $15.00 per hour depending on "the fit" and experience 

  •  35+ hours per week (Monday thru Friday) 

  •  Company Supplied Vehicle 

  •  Company Credit Card to cover all gas expenses 

  •  Paid Training and certifications 

  •  Health Insurance available after 90 days 

  •  Paid sick days after 90 days  

If you have the heart and passion, volunteered, know someone with a disability or just know you'd be good at it; I'd love to hear from you!!! Please email your resume to: RockyMountainIndependence@gmail.com  

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  Position Summary: We are looking for Tech Savvy individuals that would like to learn the Healthcare data environment.

  Duties and Responsibilities include but are not limited to the following:    


  • Responsible to Project Management for assigned Implementation related tasks. 

  • Ensures that responses to customer inquiries provide value

  • Maintains professional demeanor during all interactions with customers

  • Works effectively and efficiently to resolve customer issues or escalate to 2nd tier technical support

  • Provides suggestions for the improvement of departmental processes

  • Actively improves technical skills

  • Maintains appropriate databases and history files

  • Dispatches calls to field service organization

  • Participates in the analysis of product performance issues

  • Quality and professional delivery of answers provided to customers

  • Efficiency and effectiveness in handling individual customer inquires

  • Adherence to company policies and procedures

  • Degree of proficiency in utilizing the dispatch application software

  • Level of customer satisfaction generated from individual interactions

  • Degree of observed behavior contributing to the improvement of team performance

  • Accuracy of data entered into support center applications and files

  • Effectiveness of efforts to analyze and resolve complex technical issues

  • Effectiveness at expediting urgent customer issues

  • Clarity of communication, written and oral

    Minimum Qualifications:   Skills:   


  • Outstanding verbal and written communications skills 

  • Professional attitude and team player

  • Excellent organizational and customer service skills 

  • Windows-based PCs and Server expertise 

  • Basic Networking troubleshooting skills 

  • Proficient with Microsoft Office 

  • Data base experience, especially MS Access

  • MS SQL Server experience a plus 

  • Ability to multi-task      

  • Must keep extensive written records of all customer interactions

  • Pleasant personality and friendly phone voice a must

Education:  


  • Associate degree in a technical field such as Bioinformatics, Information Technology, or Computer Science or equivalent experience.

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 Come work with a well-established technical services company with 40 employees and growing fast. We have offices in Phoenix, Tucson, Las Vegas, Albuquerque, Denver, Omaha, Kansas City and Dallas. We serve Clients as necessary, so there may be some travel. We always have need for exceptional field service personnel of all levels.  

Currently, we are looking for customer focused and experienced Field Service Techs in the Denver areas to maintain various optical and electronic systems. Candidates should have some working knowledge in Networking, Data equipment, PC’s, cabling, fiber optics or security devices. All of our Jobs are full time and with benefits and a company vehicle.  

Responsibilities include:

 · Maintain a safe and clean work environment

 · Installation, repair, configuration and testing of network & fiber equipment

 · High level customer service and excellent communications skills

 · Technical and interpersonal skills working with Network Operations Centers

 · Conduct site surveys of cabling, power and equipment

 · Perform termination and testing of cabling: Cat-5 Cat-6, Coax 

 · Perform testing of telecom transmission systems: Optical Power, OTDR, RFC

 · Restore services by troubleshooting and replacing failed components.

 · Operate vehicles, equipment and tools in the safest possible manner.

 · Computers skills including configuring network gear and using Microsoft Office.

 · Maintain a positive, "can-do" attitude and customer focused approach that will enable you to deal with challenging situations with integrity, empathy and sincerity

 · Being on-call on a rotating schedule with other team-mates

 · Must have a basic laptop, smart phone, hotspot and telecom hand tools

 · Operate with Safely and Integrity while delivering excellence to Clients.  

You will present a well-groomed, professional appearance, instill confidence while addressing the scope of work. You must have the ability to follow instructions listed on work orders, complete all required paperwork including job notes, pictures, list all materials used and communicate well with the customer on all details of the work performed.   

All Candidates must have an insurable Driver's License, be able to pass a drug screen in accordance with Federal Law and Background Checks, Finally, your desire to grow with the company is what we want. Come grow with us! EOE   If you wish to apply please send your resume…..   

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 Come work with a well-established technical services company with 40 employees and growing fast. We have offices in Phoenix, Tucson, Las Vegas, Denver, Omaha, Kansas City and Dallas. We serve Clients as necessary, so there may be some travel. We always have need for exceptional field service personnel of all levels.  

Currently, we are looking for customer focused and experienced Field Service Techs in the Southern AZ areas to maintain various optical and electronic systems. Candidates should have some working knowledge in Networking, Data equipment, PC’s, cabling, fiber optics or security devices. All of our Jobs are full time and with benefits and a company vehicle.  

Responsibilities include:

 · Maintain a safe and clean work environment

 · Installation, repair, configuration and testing of network & fiber equipment

 · High level customer service and excellent communications skills

 · Technical and interpersonal skills working with Network Operations Centers

 · Conduct site surveys of cabling, power and equipment

 · Perform termination and testing of cabling: Cat-5 Cat-6, Coax 

 · Perform testing of telecom transmission systems: Optical Power, OTDR, RFC

 · Restore services by troubleshooting and replacing failed components.

 · Operate vehicles, equipment and tools in the safest possible manner.

 · Computers skills including configuring network gear and using Microsoft Office.

 · Maintain a positive, "can-do" attitude and customer focused approach that will enable you to deal with challenging situations with integrity, empathy and sincerity

 · Being on-call on a rotating schedule with other team-mates

 · Must have a basic laptop, smart phone, hotspot and telecom hand tools

 · Operate with Safely and Integrity while delivering excellence to Clients.  

You will present a well-groomed, professional appearance, instill confidence while addressing the scope of work. You must have the ability to follow instructions listed on work orders, complete all required paperwork including job notes, pictures, list all materials used and communicate well with the customer on all details of the work performed.   

All Candidates must have an insurable Driver's License, be able to pass a drug screen in accordance with Federal Law and Background Checks, Finally, your desire to grow with the company is what we want. Come grow with us! EOE   If you wish to apply please send your resume…..   

See who you are connected to at Interconnect, Inc.
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  Come work with a well-established technical services company with 40 employees and growing fast. We have offices in Phoenix, Tucson, Las Vegas, Albuquerque, Denver, Omaha, Kansas City and Dallas. We serve Clients as necessary, so there may be some travel. We always have need for exceptional field service personnel of all levels.  

Currently, we are looking for customer focused and experienced Field Service Techs in the Southern AZ areas to maintain various optical and electronic systems. Candidates should have some working knowledge in Networking, Data equipment, PC’s, cabling, fiber optics or security devices. All of our Jobs are full time and with benefits and a company vehicle.  

Responsibilities include:

 · Maintain a safe and clean work environment

 · Installation, repair, configuration and testing of network & fiber equipment

 · High level customer service and excellent communications skills

 · Technical and interpersonal skills working with Network Operations Centers

 · Conduct site surveys of cabling, power and equipment

 · Perform termination and testing of cabling: Cat-5 Cat-6, Coax 

 · Perform testing of telecom transmission systems: Optical Power, OTDR, RFC

 · Restore services by troubleshooting and replacing failed components.

 · Operate vehicles, equipment and tools in the safest possible manner.

 · Computers skills including configuring network gear and using Microsoft Office.

 · Maintain a positive, "can-do" attitude and customer focused approach that will enable you to deal with challenging situations with integrity, empathy and sincerity

 · Being on-call on a rotating schedule with other team-mates

 · Must have a basic laptop, smart phone, hotspot and telecom hand tools

 · Operate with Safely and Integrity while delivering excellence to Clients.  

You will present a well-groomed, professional appearance, instill confidence while addressing the scope of work. You must have the ability to follow instructions listed on work orders, complete all required paperwork including job notes, pictures, list all materials used and communicate well with the customer on all details of the work performed.   

All Candidates must have an insurable Driver's License, be able to pass a drug screen in accordance with Federal Law and Background Checks, Finally, your desire to grow with the company is what we want. Come grow with us! EOE   If you wish to apply please send your resume…..   

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Come work with a well-established technical services company with 30+ employees and growing fast. We have offices in Phoenix, Tucson, Las Vegas, Albuquerque, Denver, Omaha, Kansas City, Salt Lake City and Dallas. We serve Clients as necessary, so there may be some travel. We always have need for exceptional field service personnel of all levels.  

Currently, we are looking for customer focused and experienced Field Service Techs in the El Paso areas to maintain various optical and electronic systems. Candidates should have some working knowledge in Networking, Data equipment, PC’s, cabling, fiber optics or security devices. All of our Jobs are full time and with benefits and a company vehicle.  

Responsibilities include:

· Maintain a safe and clean work environment

· Installation, repair, configuration and testing of network & fiber equipment

· High level customer service and excellent communications skills

· Technical and interpersonal skills working with Network Operations Centers

· Conduct site surveys of cabling, power and equipment

· Perform termination and testing of cabling: Cat-5 Cat-6, Coax

· Perform testing of telecom transmission systems: Optical Power, OTDR, RFC

· Restore services by troubleshooting and replacing failed components.

· Operate vehicles, equipment and tools in the safest possible manner.

· Computers skills including configuring network gear and using Microsoft Office.

· Maintain a positive, "can-do" attitude and customer focused approach that will enable you to deal with challenging situations with integrity, empathy and sincerity

· Being on-call on a rotating schedule with other team-mates

· Must have a basic laptop, smart phone, hotspot and telecom hand tools

· Operate with Safely and Integrity while delivering excellence to Clients.  

You will present a well-groomed, professional appearance, instill confidence while addressing the scope of work. You must have the ability to follow instructions listed on work orders, complete all required paperwork including job notes, pictures, list all materials used and communicate well with the customer on all details of the work performed.   

All Candidates must have an insurable Driver's License, be able to pass a drug screen in accordance with Federal Law and Background Checks, Finally, your desire to grow with the company is what we want. Come grow with us! EOE   If you wish to apply please send your resume…..     

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 Come work with a well-established technical services company with 30+ employees and growing fast. We have offices in Phoenix, Tucson, Las Vegas, Albuquerque, Denver, Omaha, Kansas City, Salt Lake City and Dallas. We serve Clients as necessary, so there may be some travel. We always have need for exceptional field service personnel of all levels.   Currently, we are looking for customer focused and experienced Field Service Techs in the Houston areas to maintain various optical and electronic systems. Candidates should have some working knowledge in Networking, Data equipment, PC’s, cabling, fiber optics or security devices. All of our Jobs are full time and with benefits and a company vehicle.   

Responsibilities include: 

· Maintain a safe and clean work environment · Installation, repair, configuration and testing of network & fiber equipment

 · High level customer service and excellent communications skills 

· Technical and interpersonal skills working with Network Operations Centers 

· Conduct site surveys of cabling, power and equipment 

· Perform termination and testing of cabling: Cat-5 Cat-6, Coax 

· Perform testing of telecom transmission systems: Optical Power, OTDR, RFC 

· Restore services by troubleshooting and replacing failed components. 

· Operate vehicles, equipment and tools in the safest possible manner. 

· Computers skills including configuring network gear and using Microsoft Office. 

· Maintain a positive, "can-do" attitude and customer focused approach that will enable you to deal with challenging situations with integrity, empathy and sincerity 

· Being on-call on a rotating schedule with other team-mates 

· Must have a basic laptop, smart phone, hotspot and telecom hand tools 

· Operate with Safely and Integrity while delivering excellence to Clients.  

 You will present a well-groomed, professional appearance, instill confidence while addressing the scope of work. You must have the ability to follow instructions listed on work orders, complete all required paperwork including job notes, pictures, list all materials used and communicate well with the customer on all details of the work performed.    All Candidates must have an insurable Driver's License, be able to pass a drug screen in accordance with Federal Law and Background Checks, Finally, your desire to grow with the company is what we want. Come grow with us! EOE   If you wish to apply please send your resume…..      

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Come work with a well-established technical services company with 35+ employees and growing fast.  We serve Clients as necessary in all parts of the Western United States  so there may be some travel. We always have need for exceptional field service personnel of all levels.   Currently, we are looking for customer focused and experienced Field Service Techs to maintain various optical and electronic systems. Candidates should have some working knowledge in Networking, Data equipment, PC’s, cabling, fiber optics or security devices. All of our Jobs are full time and with benefits and a company vehicle.   

Responsibilities include: 

·Maintain a safe and clean work environment · Installation, repair, configuration and testing of network & fiber equipment 

· High level customer service and excellent communication skills 

· Technical and interpersonal skills working with Network Operations Centers 

· Conduct site surveys of cabling, power and equipment · Perform termination and testing of cabling: Cat-5 Cat-6, Coax 

· Perform testing of telecom transmission systems: Optical Power meters, OTDR, RFC 

· Restore services by troubleshooting and replacing failed components. 

· Operate vehicles, equipment and tools in the safest possible manner. 

· Computers skills including configuring network gear and using Microsoft Office. 

· Maintain a positive, "can-do" attitude and customer focused approach that will enable you to deal with challenging situations with integrity, empathy and sincerity 

· Being on-call on a rotating schedule with other team-mates 

· Must have a basic laptop, smart phone, hotspot and telecom hand tools 

You will present a well-groomed, professional appearance, instill confidence while addressing the scope of work. You must have the ability to follow listed instructions listed on work orders, complete all required paperwork including job notes, pictures, list all materials used and communicate well with the customer on all the details of the work performed.    

All Candidates must have an insurable Driver's License, be able to pass a drug screen in accordance with Federal Law and Background Checks, Finally, your desire to grow with the company is what we want. Come grow with us! EOE   If you wish to apply please send your resume…..        

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Position Title: Behavioral Health Clinical Supervisor

Salary/Benefits: $42k - $45k Part tim position (20 hrs/wk) annually with generous vacation and holiday leave, medical, dental and vision insurance and 401k retirement plan.

Location: Visitacion Valley Strong Families - 1099 Sunnydale Ave. San Francisco, CA 94134

Reports to: Program Director

Program Overview:

APA Family Support Services’ Behavioral Health Program’s mission is to serve at-risk children, youth, individuals and families. We provide culturally sensitive counseling and group support in multiple languages. Our program offers both school based and center based therapeutic services to San Francisco residents.

Our goal is to promote and maintain a safe and happy home environment for our families. We aim to help children, youth, individuals and families by nurturing growth, empowerment, and resilience through individual and family therapy. We specifically offer therapeutic support to strengthen caring relationships and increase emotional/behavioral well-being. We use evidence based therapeutic interventions as it fits within the individual’s and family’s cultural context.

Responsibilities:

1. Clinical Supervision:
● Provide weekly direct individual supervision for trainees

● Provide weekly case group consultation for trainees

● Evaluate trainee’s progress

 

2. Didactic Training:

● Legal and ethical guidelines for providing therapeutic services,

● Proper documentation that meets MediCal requirements,

● Cultural sensitivity, curiosity, and honor in therapeutic practices,

● Basic to nuanced therapeutic techniques, and

● Psychodynamic, attachment based, trauma and culturally informed theory for providing therapeutic services

 

3. Trainee Recruitment and Orientation:

● Conduct interviews with candidates

● Conduct orientation at the beginning of each academic year

 

4. Quality Assurance:

● Ensure documentation is accurate and follows regulatory guidelines

 

5. Liaison:

● Collaborate with partnered schools to ensure implementation of therapeutic services

● Connect with in-house staff from other APA’s program and professionals at other community-based organizations for implementation of therapeutic services and referrals

 

6. Others:

● Work closely with Behavioral Health Program Director to ensure the smooth operation of the program

● Represent the agency in community meetings, and act as a liaison with outside agencies

● Provide consultations and education on mental health to staff

● Perform other duties as may be assigned

Qualifications:

1. LMFT, LCSW or licensed Clinical Psychologist with two years post-licensure experience

2. Proven ability to train clinicians in assessments, diagnosis, and treatment planning

3. Proven ability to work with people from diverse ethnic, socioeconomic, educational, religious, sexual/gender orientations and generational backgrounds

4. Experience with EMR (electronic medical record) preferred

5. Familiarity and experience working with community-based organizations and city government agencies

6. Skills: Excellent supervisory skills; excellent organizational and task management skills; conflict resolution skills

7. Valid California Driver’s License and proof of vehicle insurance

8. Must pass Background check and TB test clearance

To Apply:

Mail resume to: APA Family Support Services

10 Nottingham Pl

San Francisco, CA 94133

or email 

Subject/Ref.: Behavioral Health Clinical Supervisor

APA is an equal opportunity employer.

Positions open until filled.

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Job Title: Direct Support Professional/Caregiver Requirements:

Pay starts at $15.00 / hour.

- 18 years or older and with a minimum of 2 years of driving experience.

- Hold a valid CA driver's license and clean DMV record.

- Must pass criminal background check (FBI and DOJ clearance, history of no misdemeanors or felonies).

- Pass employment physical and meet physical requirements of job, including a TB Test.

- Hold current CPR and First Aid certifications or ability to acquire them.

- Knowledge of medication administration/MAR.

- Must be able to work weekends and some holidays.

- Love of people; focus on a person centered philosophy.

- Experience working with individuals with intellectual and developmental disabilities.

-Sick, vacation and PTO benefits provided for ALL staff including part time employees. On Duty meals provided.

-Health, Vision, dental, Acupuncture, Chiro benefits available for full time staff working a minimum of 35 hours/week.                                                  -Most shifts are 1:30pm and later up till 10 or 11pm M-F. Sat-Sun 7am-10 or 11 pm.

 Check out our website at www.calprogramsautistic.org or our Facebook page. C.P.A. is an equal opportunity employer. Job Types: Full-time

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Come work with a well-established technical services company with 35+ employees and growing fast.  We serve Clients as necessary in all parts of the Western United States  so there may be some travel. We always have need for exceptional field service personnel of all levels.   Currently, we are looking for customer focused and experienced Field Service Techs to maintain various optical and electronic systems. Candidates should have some working knowledge in Networking, Data equipment, PC’s, cabling, fiber optics or security devices. All of our Jobs are full time and with benefits and a company vehicle.   

Responsibilities include: 

·Maintain a safe and clean work environment · Installation, repair, configuration and testing of network & fiber equipment 

· High level customer service and excellent communication skills 

· Technical and interpersonal skills working with Network Operations Centers 

· Conduct site surveys of cabling, power and equipment · Perform termination and testing of cabling: Cat-5 Cat-6, Coax 

· Perform testing of telecom transmission systems: Optical Power meters, OTDR, RFC 

· Restore services by troubleshooting and replacing failed components. 

· Operate vehicles, equipment and tools in the safest possible manner. 

· Computers skills including configuring network gear and using Microsoft Office. 

· Maintain a positive, "can-do" attitude and customer focused approach that will enable you to deal with challenging situations with integrity, empathy and sincerity 

· Being on-call on a rotating schedule with other team-mates 

· Must have a basic laptop, smart phone, hotspot and telecom hand tools 

You will present a well-groomed, professional appearance, instill confidence while addressing the scope of work. You must have the ability to follow listed instructions listed on work orders, complete all required paperwork including job notes, pictures, list all materials used and communicate well with the customer on all the details of the work performed.    

All Candidates must have an insurable Driver's License, be able to pass a drug screen in accordance with Federal Law and Background Checks, Finally, your desire to grow with the company is what we want. Come grow with us! EOE   If you wish to apply please send your resume…..        

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Under the direction and guidance of the Specialized Administrator/House Manager, the Behavior Support Professional is responsible for ensuring support is provided to individuals with intellectual and developmental disabilities with significant behavioral barriers in a specialized residential facility. The Behavior Support Professional is responsible for working closely with contracted behaviorists, psychiatrists, nurses, and other members of the consultant team to ensure quality care and positive behavioral support and outcomes to the residents served. The Behavior Support Professional shall ensure implementation of skill-based training based on the principles of Applied Behavior Analysis and Positive Behavior Supports to teach individuals how to deal with issues that may result in behavioral episodes as outlined in the residents’ Individual Service Plans (ISPs) and behavior plans. Such training shall take place in both the home and in various community settings. The ability to assess and effectively identify and address behaviors exhibited by residents in an ethical and safe manner is crucial to this position.

The Behavior Support Professional is also responsible for maintaining a healthy, safe, comfortable, attractive, and clean home for the residents and to support them in a dignified and respectful manner.

Due to the extent of physical behaviors exhibited by residents, the Behavior Support Professional understands the inherent risk of personal injury. Therefore, it is highly important for the BSP to adhere to all safety and preventative measures and training.

Qualifications


  • Must be at least 21 years of age.

  • Associate’s Degree or higher desired (experience may be substituted for education)


    • Educational background in psychology and behaviorism or certification as a Registered Behavior Technician is preferred

    • Willingness and ability to stay current in effective behavior management techniques is required



  • Two to five years’ experience working in a residential setting with individuals who are developmentally disabled


    • Experience with individuals who have significant behavioral concerns is preferred



  • Ability to meet required state and agency standards and in-service training and education

  • Ability to demonstrate strong understanding and implementation of positive behavior support principles

  • Strong verbal and written communication skills

  • Ability to understand written and verbal directives

  • Possess effective conflict resolution skills

  • Competence in the use of computers and software (MS Word, MS Excel, and MS Outlook)

  • Current and valid First Aid/CPR Certification

  • Personal vehicle for transportation of individuals served (as needed), current and valid California driver’s license, and a driving record that meets agency standards

  • Adhere to personnel requirements and agency policies and procedures

Essential Duties and Responsibilities


  • Ensure the rights of individuals with developmental disabilities at all times.

  • Respect resident desires and wishes as outlined in person-centered plans while simultaneously supporting resident health, safety, and behavioral concerns

  • Ensure the health and safety of residents at all times. May not leave residents unattended and must remain on shift until relief staff reports on site.

  • Maintain empathic, yet professional relationship with residents and other stakeholders

  • Actively engage residents through planned activities, outings, educational opportunities, and general daily interaction

  • Support and assist residents in developing skills for daily care, living, personal hygiene, and developing coping skills necessary to reduce behavioral episodes.

  • Protect and advocate for unmet resident needs and assure confidentiality of resident information.

  • Utilize and implement behavioral principles and positive behavioral supports to encourage appropriate behaviors for various settings (both in the home and in the community) while promoting an atmosphere of choice, dignity and respect.


    • Maintain annual certification of Positive Behavioral Support training

    • Successful completion and annual recertification in Nonviolent Crisis Intervention

    • Follow Individual Service Plans (ISPs)

    • Follow Behavior Support Plans (BSPs)

    • Provide input to the administrator, behaviorist, psychiatrist, and other members of the interdisciplinary team to monitor and modify plans as needed



  • Act as a member of the interdisciplinary team when needed.

  • Document and maintain accurate data on skill development and behavioral episodes for use in tracking resident progress and ongoing development of strategies to assist residents in successfully achieving goals and objectives.

  • Ensure completion of all regulatory and agency required training including those for providing behavioral support to residents.


    • Attend all meetings and in-services required by the agency.



  • Promote effective communications between the residential home and other departments and agencies.

  • Coordinate activities that promote learning, skill acquisition, and self-regulation of behavior.

  • Aid in the self-administration of medications and ensure medical treatments are given as prescribed to residents. Inform and support residents in understanding their complex medical needs. Comply with all regulatory and agency requirements in the control, custody, and safeguarding of resident medications.

  • Assist the Administrator in transporting residents to medical appointments as necessary.

  • Ensure there is adequate medical, maintenance, hygiene, and food supplies and/or equipment available to complete all required tasks in compliance with regulations.

  • Ensure the care and safeguarding of resident property.

  • Ensure the safeguarding of resident cash resources.

  • Report all incidents as required by regulation and agency policy and procedures.

  • Complete any other tasks as requested by the Administrator or Director of Residential Services.

Physical Requirements

With or without reasonable accommodation, the physical and mental requirement of this job may include, but are not limited to, the following:


  • Ability to operate a motor vehicle according to California laws and regulations

  • Ability to reach with hands and arms, pushing, stooping, kneeling, crouching, crawling, frequent sitting, standing, and walking may be required for long periods of time


    • May require running, climbing stairs, walking up inclines, or on uneven terrain



  • Physical ability to lift 50 pounds and perform a two-person transport position and the team control position for individuals exhibiting behavioral episodes that threaten the safety and welfare of self or others

  • Visual acuity required for the use of computers and reading materials

  • Ability to hear, speak, and write clearly

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Job Description


Now Hiring Computer/Laptop Repair Techs


$12.00 - $15/HR DEPENDING ON EXPERIENCE


Monday - Saturday


6:45AM - 3:15PM



  • The primary responsibility of a Laptop technician is to diagnose and repair laptops.

  • Perform tasks such as installation, diagnosis, repair and maintenance of computers.

  • Manually examine and repair computer hardware and peripheral components.

  • Troubleshoot computer systems both hardware and software

  • Take apart and re-assemble computer components and parts.

  • Analyze failed equipment according to established methods or procedures and determine whether equipment is repairable

  • Resolve hardware technical issues within time schedule and provide the break and fix solution using in-house system

  • Manually set up computer systems and hardware, and install or re-install software programs for computer users.

  • Other duties as assigned.


MUST BE ABLE TO WORK MANDATORY OVERTIME


Must have Laptop/Computer/Tablet Repair


Stable work history


Basic Computer Skills


Able to meet production quota


Able to follow written/verbal directions


Reliable transportation


Able to work in a non-climate control environment


Great attendance


** MUST BE ABLE TO PASS BACKGROUND CHECK AND DRUG TEST**


** WE EVERIFY**


For more information call Joanna (972) 765-7412 or submit your resume to joanna.hernandez@otstaffing.com


Company Description

OnTrack Staffing – Since 2006 Passion. Pride. People.

OnTrack Staffing is a US-based national staffing service with offices, OnTrack OnSite locations, and Clients throughout the nation.

For more than a decade, OnTrack has delivered cost-effective staffing solutions to both local businesses and Fortune 500 companies. Each member of our team is passionate and engaged. At the heart of every service we offer to clients and job seekers is a commitment: “Always provide the highest level of service.” You are our priority, and we want you to succeed.


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Job Description

CPR Cell Phone Repair is expanding to the Daytona Beach area. We are looking for experienced computer and cell phone technicians, sales associates, and assistant managers . Join the largest and fastest growing cell phone repair company in America. Positions available in the DeLand store and soon to open Daytona Beach store. These CPR franchises are owed and operated by a local Volusia County business founded in 2007.

Company Description

HIgh volume technology company providing customer support and repairs with openings at all levels due to rapid expansion. Need experienced employees immediately and a few trainees.


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Job Description


 

About Worldwide TechServices

Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Tewksbury, MA we provide infrastructure and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers.



Job Summary

Worldwide TechServices is looking for a regular part-time Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines.



Responsibilities and Skills


  • Providing customer break fix support for designated equipment


  • Communicating clearly in written and verbal form


  • Possess excellent customer service skills


  • Accepting and delivery of all service calls assigned


  • Completing all administrative tasks associated with each call


  • Responsible for control and return of assets and inventory


  • Other duties may be assigned to meet business needs


  • May provide functional guidance to colleagues


 



Requirements





  • Typically requires technical school certification or equivalent and 1-2 years of relevant experience


  • Ability to drive yourself to client locations


  • Ability to lift and or move various computer equipment up to 50 lbs.


  •  Valid driver’s license


  • Reliable transportation with valid registration and adequate insurance
  • Additional requirements may exist if offer of employment is extended
  • Must own a basic repair tool kit


Company Description

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Tewksbury, MA we provide infrastructure and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. To learn more about our organization please visit: www.wwts.com


See full job description

Job Description


 

About Worldwide TechServices

Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Tewksbury, MA we provide infrastructure and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers.



Job Summary

Worldwide TechServices is looking for a regular part-time Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines.



Responsibilities and Skills


  • Providing customer break fix support for designated equipment


  • Communicating clearly in written and verbal form


  • Possess excellent customer service skills


  • Accepting and delivery of all service calls assigned


  • Completing all administrative tasks associated with each call


  • Responsible for control and return of assets and inventory


  • Other duties may be assigned to meet business needs


  • May provide functional guidance to colleagues


 



Requirements





  • Typically requires technical school certification or equivalent and 1-2 years of relevant experience


  • Ability to drive yourself to client locations


  • Ability to lift and or move various computer equipment up to 50 lbs.


  •  Valid driver’s license


  • Reliable transportation with valid registration and adequate insurance
  • Additional requirements may exist if offer of employment is extended
  • Must own a basic repair tool kit


Company Description

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Tewksbury, MA we provide infrastructure and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. To learn more about our organization please visit: www.wwts.com


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Job Description


SVS is looking for Mid Level Computer Repair Technicians. This is a fantastic opportunity for candidates looking for an opportunity to build and expand their technical skills in a great working environment.


The following is a list of the major duties and responsibilities for this position :


• Replace laptops batteries and keyboard keys


• Conducts tests on computer hardware and ports


• Audit of retail production line items to make available for resale


• Erases data from hard drives


REQUIREMENTS & SKILLS


• Familiarity with Apple products, and Apple OS


• Familiarity with Windows based products


• Good written and verbal communication skills


• Willingness to learn new technologies


• Strong work ethic


• Must be a team player


• Must be able to work in a production environment


Must exhibit exceptional attendance


Job Type: Full-time


Salary: $13.00 to $14.00 /hour


For immediate assistance after you have submitted your resume please call Der H. at 916.923-9898 or 916-374-6841.


Company Description

SVS Group Inc. is a company that focuses on getting skilled individuals into a position that can develop into something long-term and permanent placement.


See full job description

Job Description


 


Providing customer break fix support for designated equipment


Communicating clearly in written and verbal form


Possess excellent customer service skills


Accepting and delivery of all service calls assigned


Completing all administrative tasks associated with each call


Responsible for control and return of assets and inventory


Other duties may be assigned to meet business needs


May provide functional guidance to colleagues
 


 


Typically requires technical school certification or equivalent


Ability to drive yourself to client locations


Ability to lift and or move various computer equipment up to 50 lbs.


Valid driver’s license


Reliable transportation with valid registration and adequate insurance


Additional requirements may exist if offer of employment is extended


Must own a basic repair tool kit
 


Company Description

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Tewksbury, MA we provide infrastructure and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. To learn more about our organization please visit: www.wwts.com


See full job description

Job Description


 

About Worldwide TechServices

Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Tewksbury, MA we provide infrastructure and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers.



Job Summary

Worldwide TechServices is looking for a regular part-time Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines.



Responsibilities and Skills


  • Providing customer break fix support for designated equipment


  • Communicating clearly in written and verbal form


  • Possess excellent customer service skills


  • Accepting and delivery of all service calls assigned


  • Completing all administrative tasks associated with each call


  • Responsible for control and return of assets and inventory


  • Other duties may be assigned to meet business needs


  • May provide functional guidance to colleagues


 



Requirements





  • Typically requires technical school certification or equivalent and 1-2 years of relevant experience


  • Ability to drive yourself to client locations


  • Ability to lift and or move various computer equipment up to 50 lbs.


  •  Valid driver’s license


  • Reliable transportation with valid registration and adequate insurance
  • Additional requirements may exist if offer of employment is extended
  • Must own a basic repair tool kit


Company Description

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Tewksbury, MA we provide infrastructure and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. To learn more about our organization please visit: www.wwts.com


See full job description

Job Description


 

About Worldwide TechServices

Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Tewksbury, MA we provide infrastructure and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers.



Job Summary

Worldwide TechServices is looking for a regular part-time Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines.



Responsibilities and Skills


  • Providing customer break fix support for designated equipment


  • Communicating clearly in written and verbal form


  • Possess excellent customer service skills


  • Accepting and delivery of all service calls assigned


  • Completing all administrative tasks associated with each call


  • Responsible for control and return of assets and inventory


  • Other duties may be assigned to meet business needs


  • May provide functional guidance to colleagues


 



Requirements





  • Typically requires technical school certification or equivalent and 1-2 years of relevant experience


  • Ability to drive yourself to client locations


  • Ability to lift and or move various computer equipment up to 50 lbs.


  •  Valid driver’s license


  • Reliable transportation with valid registration and adequate insurance
  • Additional requirements may exist if offer of employment is extended
  • Must own a basic repair tool kit


Company Description

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Tewksbury, MA we provide infrastructure and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. To learn more about our organization please visit: www.wwts.com


See full job description

Job Description


Essential Duties and Responsibilities:



  • Diagnose and troubleshoot malfunctioning Apple hardware and software

  • Replace and/or upgrade internal hardware components of Mac laptops, desktops, and iPhones

  • Install operating systems and software

  • Communicate with customers regarding repair status; advise the best course of action

  • Fully refurbish pre-owned computer equipment for resale

  • Create service request orders in our customer database

  • Maintain and update of our customer database used in creating service request orders

  • Assist customers in purchasing decisions when needed

  • Organize and test new and used computer parts and peripherals

  • Maintain a safe and clean work environment

  • Maintain a professional image and attitude


Special Skills, Experience, and Requirements:



  • Strong experience in Apple computer and iPhone repair (Apple certification preferred)

  • Proficiency in Apple OS and configuration

  • Passionate about technology, computers and learning new systems

  • Applicants with previous employment by Apple will be considered first

  • Excellent customer service and interpersonal communication skills

  • Excellent verbal and written communication skills

  • Exceptional organizational skills

  • Able to maintain a positive attitude provide fast paced, detail oriented work

  • Able to multi-task

  • CA state issued drivers license required

  • Reliable transportation to and from work

  • Must be able to lift 40 LBS

  • Must be willing to work overtime to finish a job

  • Passionate about helping people


This job is very dynamic and requires a great amount of professionalism and attention to detail. Our clients' needs must be handled in an efficient manner while keeping all other priorities in mind. As a growing business there will be opportunity for advancement, opportunity to manage others, and opportunity to grow as an individual. You will become more productive, your mind will become sharper, and you will be able to multi-task more efficiently. You will learn to handle stress more effectively. You will also learn a great deal about technology, business, management, leadership, and organization.


We are a relatively new but growing company. We need the next employees we hire to be a staple in what makes this company successful. This will require you to be in it for the long haul. Don’t think of this as just another job. Think of it as the beginning of your career.


Please send a detailed cover letter describing why you would be a good fit in our company as well as a copy of your resume. Please no drop-ins or calls. We will contact you if we decide to start the interviewing process.


Company Description

Love Haight Computers is your one stop boutique shop for all of your tech and computer needs. Specializing in Apple products and repair, refurbished Apple products as well as refurbished PC laptops, accessories, and peripherals, LHC strives to lead SF and the Lower Haight community in quality tech support while maintaining strong community engagement ties. As technical creative professionals, we understand the needs of musicians, film editors, graphic designers, photographers, other artists and general users. We help you fill your needs affordably and with timely, neighborhood service. LHC looks to make a transformative impact on the Lower Haight community as we move forward with exciting new plans in 2017 and beyond!!!

LHC is exponentially growing and looking to hire self motivated hard working individuals who are looking to advance their career further. Since we are expanding rapidly, opportunities for promotion will be available.


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Job Description


 


Providing customer break fix support for designated equipment


Communicating clearly in written and verbal form


Possess excellent customer service skills


Accepting and delivery of all service calls assigned


Completing all administrative tasks associated with each call


Responsible for control and return of assets and inventory


Other duties may be assigned to meet business needs


May provide functional guidance to colleagues
 


 


Typically requires technical school certification or equivalent


Ability to drive yourself to client locations


Ability to lift and or move various computer equipment up to 50 lbs.


Valid driver’s license


Reliable transportation with valid registration and adequate insurance


Additional requirements may exist if offer of employment is extended


Must own a basic repair tool kit
 


Company Description

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Tewksbury, MA we provide infrastructure and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. To learn more about our organization please visit: www.wwts.com


See full job description

Job Description


 


Providing customer break fix support for designated equipment


Communicating clearly in written and verbal form


Possess excellent customer service skills


Accepting and delivery of all service calls assigned


Completing all administrative tasks associated with each call


Responsible for control and return of assets and inventory


Other duties may be assigned to meet business needs


May provide functional guidance to colleagues
 


 


Typically requires technical school certification or equivalent


Ability to drive yourself to client locations


Ability to lift and or move various computer equipment up to 50 lbs.


Valid driver’s license


Reliable transportation with valid registration and adequate insurance


Additional requirements may exist if offer of employment is extended


Must own a basic repair tool kit
 


Company Description

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Tewksbury, MA we provide infrastructure and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. To learn more about our organization please visit: www.wwts.com


See full job description
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