HOURS: 1.0 FTE (Full-time, 40 hours, occasional evenings and weekends)
REPORTS TO: Program Manager
SALARY: Commensurate with experience
BENEFITS: Health, Dental, Vision Insurance, 403(b) Retirement plan, vacation/sick leave, and benefits
DESCRIPTION: Under the direction of the Program Manager, the Client Services Outreach Associate primary role will be outreach, census support, and front desk support
DUTIES AND RESPONSIBILITIES:
Outreach to identify and refer potential clients to WVCS for supportive services.
Outreach and educate current and potential partners and other service providers.
Provide support for Census 2020 programs.
Provide basic information and referrals to clients.
Support all Special Programs (Summer Camps, Back to School Program, etc).
Assist with administrative duties and other tasks as assigned.
Customer Service and Administrative Support:
Provide support to Front Desk volunteers
Schedule, set-up and confirm client meetings and appointments.
High School Diploma and some work experience
Good communication, organizational and multitasking skills.
Demonstrated skills in working with people from various backgrounds.
Computer skills including Microsoft Excel, Word or comparable software required.
Bi-lingual (Spanish, Mandarin or Vietnamese) preferred.
Proven attention to detail plus the ability to organize resources, files, and record data.
Able to lift a 30 lb bag.
Must have valid California driver’s license, car, and proof of current automobile insurance.
ABOUT WEST VALLEY COMMUNITY SERVICES
West Valley Community Services is a nonprofit organization that has been providing safety net services to low income and homeless individuals and families in the west valley region of Santa Clara County for more than 40 years. The mission of West Valley Community Services is to unite the community to fight hunger and homelessness. Our work is guided by the vision of a community where every person has food on the table and every person has a roof over their head.
At West Valley Community Services, we value:
-Compassion – We respond to the needs of others with sensitivity and kindness.
-Dignity – We treat everyone with honor and respect.
-Integrity – We operate with honesty and strong moral principles.
-Service – We bring together the community to help others.
-Diversity – We value each individual’s uniqueness.
These values inform the work we do with our clients, our staff, our board members, and the community.
West Valley Community Services offers a range of safety net services to clients, including a food pantry, affordable housing, emergency financial assistance, a mobile food pantry, financial coaching, family support, case management, and referral services. We also partner with county agencies to ensure clients have access to public health and food assistance benefits. Our programs target families with children, at-risk youth, seniors, individuals, and disabled adults who are extremely low-income, living on a fixed-income, homeless or are at risk of becoming homeless.
West Valley Community Services is the only nonprofit agency helping the almost 22,000 men, women, and children living in poverty in the west valley communities of Cupertino, West San Jose, Monte Sereno, Saratoga, Los Gatos and the surrounding mountain regions. We provide the most vital and basic human services to the community’s neediest individuals and families.
Email Cover Letter and Resume to:
WVCS Jobs – HR: [Please indicate “Client Services Outreach Associate” in the subject line of the email]
Community Outreach Program Coordinator
Location: San Carlos, CA
Hours: 8 am – 5 pm, M – F
Pay Rate: $39.09/hour - $48.86/hour
**Word and Excel Testing will be required prior to interview**
General: The Program Coordinator, Senior and Veteran Mobility reports to the Manager, Accessible Transit Services and is responsible for coordinating senior-citizen and veteran customer outreach and support.
Sufficient education, training, and experience to demonstrate the knowledge and ability to successfully perform the essential functions of the position. Development of the required knowledge and abilities is typically obtained through but not limited to:
Examples of Essential Functions:
Examples of Duties:
COME HELP US KICK OFF OUR NEW PROGRAM!
We are looking for Enrollment Specialists and Enrollment Coordinators. This is a government-funded position where we enroll individuals on any type of government assistance to receive a FREE wireless phone.
We are willing to train highly motivated people from customer service positions into entry-level management roles. Openings are ideal for graduates or professionals with customer service experience looking for a rewarding career change. You must have a minimum associate degree in general studies, or relevant experience to qualify!
Benefits of working for our company?
MOST OF ALL LENDING A HELPING HAND TO INDIVIDUALS NEEDING ASSISTANCE
- Here at Legion, we are looking for qualified individuals who are interested in customer service as well as reaching out and helping those in need in their community
Qualified candidates MUST show:
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records
The Government and Community Outreach Representatives will ensure accurate and timely collection and analysis of the Federal Life Line Program data for monitoring progress towards meeting goals and reporting to agency funders.
Our company initiatives the public concern of the unprivileged lacking communication to better their livelihood and the progression of seeking impactful alternatives for low income families to change their stance economically and provide overall security.
Reliable Transportation our corporate office and client meetings required
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
West Wind Drive-Ins & Public Markets is the nation’s largest drive-in theater chain and the public markets support a diverse array of vendors, selling produce and unique items at bargain prices. West Wind has been owned at operated by Syufy Enterprises for nearly 50 years.
If you love movies, then you'll love working here! Come and work for a unique company offering a fun and energetic environment. We are currently looking for friendly and outgoing individuals to help market our Drive-In and Public Market! You will be responsible for community outreach, including handing out flyers and promotional materials.
West Wind offers flexible scheduling, based on business needs. Perks! Free movies for you and free movies for your loved ones when you bring your friends and family to the Drive-In with you!
For more information about our company, please visit our website at www.westwinddi.com