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“All Jobs” Oakland, CA
Jobs near Oakland, CA “All Jobs” Oakland, CA

Are you a skilled Major Gift Officer who believes in lending your skills to end hunger? If so, consider being a Major Gift Officer for the San Francisco Marin Food Bank.

The SF Marin Food Bank is comprised of a dedicated team of approximately 150 staff working collaboratively to provide close to 50 million pounds of food to over 210,000 people in the Bay Area – a region where 1 in 4 people are at risk of hunger. We are currently looking for a Major Gift Officer to help in leading our program efforts of our organization. See job description below and apply today if you would like to join us in our mission to end hunger.

POSITION PURPOSE

This role is one of three Major Gifts Officer positions on the Leadership Gifts Team. The position reports to the Director of Leaderships Gifts and manages a portfolio of approximately 150 major gift prospects and donors including the identification, cultivation, solicitation and stewardship of such donors and prospects giving $10,000 + range. This position is an ideal opportunity for a collaborative and experienced development professional to join a high-performance team securing over $6 million in annual operating contributions and developing the pipeline and relationships for San Francisco-Marin Food Bank’s $40 million capital campaign. This role is key to the Development team which presently raises approximately $20 million annually. The position requires travel throughout San Francisco and Marin counties.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

Portfolio Management (75%)


  • Directly manage a portfolio of 120-150 donor and donor prospects capable of making a gift of $10,000+ utilizing major gift best practices.

  • Build and maintain relationships to implement strategic solicitation of donors for gifts that reach full philanthropic capacity.

  • Devise and implement cultivation, solicitation, and stewardship strategies tailored to each donor.

  • Complete and log face to face meetings with donors.

  • Develop, write and present proposals that align the needs of San Francisco-Marin Food Bank with donor intent and capacity.

  • Leverage volunteer opportunities, site visits, special events, and donor benefits as cultivation and engagement tools.

  • Develop expert familiarity with programmatic offerings; maintain current knowledge of key developments in Food Bank programming and advocacy efforts as they occur.

  • Represent the Food Bank at external functions and events.

Administrative (15%)


  • Actively monitor portfolio results and modify strategy as necessary.

  • Participate in prospect management meetings to collaborate with fellow giving officers on complicated cases, engage in donor pipeline management, and craft high level, multi-tiered solicitations.

  • Regularly update proposals, track Moves Management activity and document long term strategy using Raiser’s Edge.

Collaboration (10%)


  • Engage Executive Suite, Board Members, Director of Leadership Gifts, program staff and volunteers in fundraising efforts as appropriate.

  • Participate in advancing all Development team priorities forward including special events, corporate & foundation giving, planned giving, and volunteer recruitment.

  • Other duties as assigned.

PERFORMANCE MEASUREMENTS


  • Relationships within the portfolio are regularly advanced and the overall monetary value of the portfolio is increased.

  • Relationships and strategies are tracked and can be demonstrated and measured within Raiser’s Edge.

  • The number of face to face visits for the portfolio continues to increase over time.

QUALIFICATIONS

Education/Experience:


  • Bachelor degree required.

Required knowledge:


  • Understanding of the role of Development and Major Giving Program within the context of a nonprofit organization.

Experience required:


  • A minimum of six years of experience in fundraising; experience in individual giving, annual fund program, or role with frontline fundraising preferred.

  • Strong track record of success managing and growing a portfolio of five-six figure donors

  • Previous experience in Raiser’s Edge preferred or knowledge of similar CRM tools.

  • Successful track record of interacting with donors, volunteers, colleagues, board, and executives at the highest level

PHYSICAL DEMANDS AND WORK ENVIRONMENT: (The physical and environmental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

ENVIRONMENT: Standard office with occasional travel to program sites

FINGER DEXTERITY: Requires typing on standard computer.

TALKING: Ability to speak on phone and face to face.

HEARING: Able to hear average or normal conversations and receive ordinary information.

REPETITIVE MOTIONS: Frequent and regular movements using the wrists, hands, and fingers.

AVERAGE VISUAL ABILITIES: Average, ordinary, visual acuity necessary to view computer screens and documents.

PHYSICAL STRENGTH: NOT APPLICABLE.

COMMUNICATION AND COGNITIVE REQUIREMENTS:

REASONING ABILITY: Ability to apply principles of logical or scientific thinking to a wide range of complex intellectual and practical problems.

MATHEMATICS ABILITY: Ability to perform advanced math skills, use decimals to compute ratios and percentages, and to draw and interpret graphs.

LANGUAGE ABILITY: Fluency in English.

SALARY: Competitive pay based on qualifications and experience

BENEFITS: Medical, dental, life, long-term disability, and 403(b) retirement plan with employer base and matching contribution. Generous holidays, vacation, and sick time.

The San Francisco-Marin Food Bank is an Equal Opportunity Employer. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.


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PRINCIPAL SUBSTANCE USE COUNSELOR, FULL TIME SUBSTANCE USE TREATMENT OUTPATIENT PROGRAM POSITION DESCRIPTION AND JOB ANNOUNCEMENT

Union Position Horizons Unlimited of San Francisco, Inc. (Horizons), established in 1965, is a community-based organization located in the Mission District, and offers substance use prevention, treatment, employment, mental health and gender specific services, for Latino and other youth of color, ages 12 to 26, and their families, residing in the Mission District and the city and county of San Francisco.

Position Title: Principal Substance Use Counselor

Reports To: Executive Director (interim basis)

Program Summary : The Substance Use Outpatient Treatment Program (OP) provides culturally-rooted services that address the needs of youth in our community through individual, group, and family counseling, case management, collateral, and other healing-focused strategies such as art and music therapy, medicinal drumming, etc. Services are provided onsite, in the community including other CBOs, Juvenile Hall and San Francisco County Jails, at participating schools.

Responsibilities:

· Provide culturally and linguistically competent Substance Use Outpatient Treatment Services to youth and young adults ages 10-26.

· Work closely to with SFUSD and other City Department staff to coordinate referrals and service implementation to enhance a client’s experience and success in the program.

· Develop and implement an outreach plan and corresponding activities for the purpose of engaging youth in programming.

· Work collaboratively with Agency staff to increase knowledge and participation in OP services and initiatives, and support the facilitation of, and increase in, referrals and program support.

· Conduct client intakes, screening, and assessments to determine needs, strengths, supports, etc.

· Develop strength-based Plans of Care for each client and consistently monitor progress.

· Conduct individual, group, and family counseling, including follow-ups.

· Document and maintain up to date client files, progress notes, and plans of care while ensuring confidentiality, according to clinical procedures.

· Track client services and enter them into the AVATAR system on a daily basis, and within 24-48 of service provision.

· Act as an advocate for clients and families to ensure quality and responsive service delivery.

· Provide case management and collateral services that includes communicating regularly with schools, probation officers, social workers, family members and other caregivers, regarding client’s treatment progress, etc., when appropriate.

· Accumulate knowledge of, and coordinate services with other providers, when appropriate.

· Provide coordination support to achieve the mission and objectives of the Outpatient Program.

· Attend weekly Encuentro Clinical meetings, bi-weekly All Staff meetings and other funding source and required meetings.

· Attend all required trainings, including DMC ODS, documentation, other training's to stay abreast of program and service requirements.

· Participate in all relevant trainings (ASAM, DMC ODS, documentation, etc) to ensure knowledge and implementation of funding source requirement. · Perform other duties as requested by the Program Director, Treatment and Gender-Specific Programs.

· A minimum of 2.5 years working with at risk youth and their families.

· Must be a State Certified Counselor (or enrolled in an accredited institution and in the process of obtaining certification), through the CCAPP California Consortium of Addiction Programs and Professionals certification credentials in CADC, CATC, or CCAPP.

· Bilingual (Spanish/English) preferred.

· Knowledge in Motivational Interviewing, Stages of Change, Motivational Enhancement Therapy, Cognitive Behavioral Therapy, MET/CBT 5 treatment models.

· Knowledgeable of clinical treatment, healing arts, intervention techniques, and approaches to youth development. · Knowledge and ability to use Avatar system for all documentation.

· Experience working with youth within the juvenile justice system, youth with disabilities, youth with co-occurring disorders, and/or gang-affiliated, etc.

· Able to maintain confidential, accurate, and complete records including documentation of daily encounters; progress notes; weekly and monthly reports, etc.

· Must be a self-starter and able to organize/coordinate services/workflow in a flexible setting.

· Excellent organizational, communication, written, and verbal skills.

· Ability to work as a member of a team and work outside of regular business hours (that may include evenings, weekends, before and after hours).

· If in recovery, must be clean and sober for at least two continuous years.

· Must be able to pass a background check and clear a TB test before first day of employment.

· Must have a valid driver’s license and the ability to operate the agency van.

This is a full-time, permanent position after successful completion of a 6-month probation period. Eligible for benefits (medical, dental, vision plan, accidental life and AD&D insurance) on the 1st of the month following 1 full month of continuous employment. Other benefits include paid vacation, sick leave, and holidays. The hourly wage ranges from $21.34-$24.73.

 

Horizons Unlimited of San Francisco, Inc. is an equal opportunity employer, and does not discriminate on the basis of race, culture, age, disability, gender, or sexual orientation. Women and People Of Color Are Encouraged To Apply.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.


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Girls on the Run of the Bay Area is a nonprofit, after-school program building confident, healthy girls in 3-8th grades. Our organization serves 2,000 girls each year across 5 Bay Area counties. The Girls on the Run program provides an interactive way to learn about healthy living, which includes lessons on important topics such as goal-setting, cooperation, healthy decision-making, and self-respect, while training for a culminating 5k run/walk distance. The innovative curriculum teaches girls to listen and open up, while also encouraging them to commit to a healthy lifestyle and harness the inner strength that they possess. Our important mission is accomplished by giving girls the tools to make positive choices for a healthy body and mind, while reducing the many risks they face today. 

Girls on the Run believes that all girls and communities should have access to our programs. We strive to eliminate barriers to participation, be intentional about staff and volunteer diversity, and to promote a culture of inclusion across the organization. 

We are seeking a Project Coordinator to play a critical role in our capacity to serve more girls. Throughout the course of the year, you will interact remotely with a dynamic, fun group of staff. You will obtain marketing skills, learn more about project management, understand the workings of a fast-paced non-profit organization, gain knowledge of talent acquisition, and build your network of professional connections! This is a great opportunity for anyone looking to professionally develop within a variety of areas, including marketing, operations, recruitment, project management, etc. We are looking for a self-starter who is mission-driven and has demonstrated leadership skills!  

 

Job Duties: 


  • Work with staff to recruit 100+ volunteer coaches for fall and spring seasons

  • Provide weekly updates to Program Director during placement period leading up to season launch: communicate placements and support all aspects of volunteer coach pipeline

  • Assist Program Coordinator with tracking volunteer paperwork requirements and other on-boarding tasks

  • Support online coach training to ensure a high quality event

  • Research and develop contacts for programs at home, school groups, parks, etc. 

  • Build relationships in area organizations and community groups to find new recruitment channels

  • Opportunities to modify current processes for optimization

  • Collaborate with marketing team to promote coaching opportunities through social media

 This is an Americorp VISTA position from October 2020 - October 2021. Please apply here: https://my.americorps.gov/mp/listing/viewListing.do?fromSearch=true&id=98996 


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Do you want to join a dream team of educators who are innovative, passionate, and committed to challenging the status quo in public education and building a model for academically rigorous social justice education in Oakland and beyond?!

Who we are:ARISE High School, a small independent charter school in East Oakland, California focused on preparing students to find success in college and career, is growing and seeking a passionate and skilled clinician interested in joining a crew of dedicated and experienced educators, students, parents, and community leaders who struggle together to help create a more just, healthy, and equitable society.  

At ARISE we nurture, train, and discipline our school community to engage in a continuous practice of developing mind, heart, and body towards a vision where we actively rise up. Agency and self-determination drive our struggle to improve our own material and social conditions towards a more healthy, equitable, & just society.     The mission of ARISE High School is to empower ourselves with the skills, knowledge, and agency to become highly educated, humanizing, critically conscious, intellectual, and reflective leaders in our community.

Required Qualifications


  • B.A. from accredited college or university

  • Bilingual Spanish Speaking

  • Growth mindset, commitment to building a healthy staff culture of professional learners

  • Commitment to equity and serving the students, families, and community of ARISE

Preferred Qualifications


  • Experience with trauma-informed classroom and restorative justice

  • Two years of experience in an urban setting

Lead SEC and Case Management of disengaged students


  • Identify students who require SEC support based on attendance and grades

  • Identify and coordinate necessary services to support student engagement and academic success including referrals for support services and development and management of contracts

  • Facilitate regular individual check ins with students and parents/families

  • Maintain regular contact with home about academic progress

  • Communicates regularly with teachers, staff, and A-team  about services and academic progress

  • Coordinates with Academic Counselor and College and Career Counselor to ensure students are enrolled in the appropriate courses

  • Holds students accountable to attending office hours, guided group time, and other support services

  • Logs interventions, communications, and data regarding SEC referred students

  • Manages and participates in time restoration 

  • Works closely with the Pathway Student Intervention and Support Assistant to support students

  • Facilitates SEC team meetings and coordinates with SEC team 

Manages 504s


  • Oversees and ensures the implementation of existing 504s including communications with staff, students, and families

  • Meets and collaborates with the Special Education Team to implement support for students with 504s.

  • Completes and submits all 504-required documents (i.e. weekly grades, IEP forms, progress reports, evaluations, curriculum plans, etc.) on time

School Culture and Climate 


  • Attend Adelante meetings and give input and support to the team 

  • Attends Academic Familia meetings to provide communication, input, and support to staff regarding students on caseload

  • Maintain strong presence around campus before school, during passing periods, during lunch, and after school

  • Supports implementation of Restorative Justice school wide

  • Supports with the development and maintenance of a beloved and abolitionist school culture

ARISE Crew Expectations


  • Participates in ARISE evaluations process 

  • Attends and participates fully in the Summer Professional Development Institute (approx. 2 weeks prior to start of school), including overnight August retreat

  • Attends and participates fully in weekly Professional Development days as well as full-day Professional Development days throughout the school year

  • Participates in key ARISE related events such as Back to School Night, Student Led Conferences, Exhibitions of Student Work, 10th grade Bridges, and Warrior Intellectual Portfolio Defenses

  • Supports Post Session courses during the final two weeks of the school year

  • Embodies and helps the school realize its goals, mission, and vision

We offer:


  • Clinical supervision for BBS hours with LCSW if needed 

  • Rewarding work environment within a community that is passionate, caring, and dedicated to social justice

  • Family oriented environment

  • On the job training and access to professional development opportunities on an ongoing basis

  • Competitive salary, with health, sick, and pension benefits

  • Stipends available for leadership responsibilities, advanced degrees, Spanish fluency

  • Employment runs from August 1st through the beginning of June. On-site work is estimated to begin the first week of August

Hours of Workday Staff are required to arrive by 8:15 every day and stay until dismissal or campus coverageThese hours exclude special meetings or events that are set by the Academic Calendar (including student led conferences, graduation, exposition nights, back to school nights, field trips, etc.).

Work Year The number of working days each year is set by the ARISE High School Academic Calendar. Employees are expected to work all days set out as working days in the Academic Calendar including school days, professional development days and other days.  

Employment Details and Selection ProcessAll candidates are asked to submit the following via email to 


  1. a cover letter that includes how the candidate is a good fit with ARISE

  2. a resume

  3. three references


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At STAND! For Families Free of Violence, we believe that community engagement is essential to promoting healthy relationships, eliminating gender-based violence, and strengthening families.  

Our work with young people is critical to our mission to break the multigenerational cycle of domestic violence, and we currently have an exciting opportunity for a manager to oversee programs aimed at preventing teen dating violence, and raising awareness about healthy relationships. 

Besides program development, management, and evaluation, this role maintains relationships with external partners to maximize the outreach and delivery of our programs, and also supervises staff.   

This is a part time position, expected to work between 20 and 32 hours per week. Please describe your desired schedule in your cover letter.   

The current pandemic has presented us with an opportunity to convert our existing well established, evidence-based programs into a virtual format, and the manager’s immediate responsibility will be to join the team in this work. Therefore, previous experience developing engaging, youth-oriented, virtual content is required.   

The manager will ensure services are delivered to the young people in our programs in a high-quality, participant-centered, trauma-informed, manner. To measure the success of our programs and inform improvements to them, the manager will oversee accurate data collection, be responsible for report preparation and delivery, and ensure the timely submission of both.   

 

STAND! is a catalyst for breaking the multigenerational cycle of violence, promoting safe and strong relationships, and rebuilding lives. Our work is guided by our values of integrity, passion, compassion, safety, accountability, innovation, and collaboration. We welcome staff who can embrace these values, and who seek to create and participate in a culture of interpersonal kindness and accountability, with respect for every stakeholder in the agency; and for the contribution of everyone who joins us in this work.   

Program Management: 


  1. Build, develop, and implement innovative teen dating violence programs that meet the needs of young people and are built on evidence based, best practice, and promising practice models. Ensure they are delivered in relatable, accessible, in person or virtual formats. 

  2. Establish, document, and ensure use of appropriate service provision policies, protocols, and procedures, consistent with contracts, and legal / professional requirements, including safety and confidentiality. 

  3. Maintain and monitor systems to measure outcomes of clients served. 

  4. Develop and maintain systems and services that ensure clients are provided consistent, culturally sensitive, high quality services.  

  5. Develop and implement evaluation methods and tools; complete required program progress and evaluation reports.

  6. Ensure client cases are reviewed regularly, provide consultation to staff for client work. 

  7. Develop, implement, and train staff to respond to emergencies and provide crisis response services. Coordinate / provide in-service training opportunities to build staff competencies. 

  8. Build, develop, and maintain community relationships; attend meetings as required. 

  9. Actively participate in the agency’s management leadership forums including client services management team and full leadership team.

  10. Work with director on further development of program, goals, outcomes, standards, etc.

Administrative Management:


  1. Implement and manage contract compliance, reporting and accountability for outcomes and goals as stated in the grants/contracts. 

  2. Submit monthly report for all programs to the Director of Client Services.   

Personnel and Fiscal Management:  


  1. Build staffs’ core competencies to improve and increase service provision.

  2. Hire, supervise, evaluate, schedule, promote, take corrective action, train, and foster paid and volunteer team efforts within the program.

  3. Monitor tracking for monies/gift card/travel vouchers issued by staff  

 


  1. B.A. in social justice, public health, social work or related field, or equivalent experience. 

  2. Minimum of 2 years’ solid work experience in the field of domestic violence and/or teen dating violence. 

  3. Expertise providing direct service work including crisis management.

  4. Experience educating / training youth who have experienced trauma; knowledge of youth development theory and application.

  5. Minimum of 1 years’ experience developing compelling, accessible, and culturally sensitive virtual content aimed at engaging young people.

  6. Skilled group facilitator, robust demonstrable experience working with group and utilizing the group process.

  7. Certified, or able to become certified as a Domestic Violence Counselor.

  8. Demonstrated ability to communicate clearly in person and virtually; strong public speaking skills.

  9. Counseling experience with, or training in domestic violence issues, including teen dating violence.

  10. Excellent prioritizing and organizational skills, including time management.

  11. Able to demonstrate highly developed initiative and sound judgment skills.

  12. Proficiency in computer skills, especially using Outlook, Word, Excel, Power Point and customized databases.

  13. Ability to work with people of diverse backgrounds.

  14. Commitment to maintain shelter-site confidentiality.

  15. Understanding of the Agency’s mission and ability to maintain appropriate boundaries with clients in all circumstances.

Reliable vehicle, valid California driver’s license, clean driving record, and proof of insurance.  MVR will be obtained prior to hire and run periodically thereafter.

 

Bilingual English / Spanish skills

Experience with program and staff supervision, building and fostering a strong team, and providing guidance and valuing staff accountability

BA in communications, marketing, or related field  

Experience in community organizing

Experience operating within school or similar systems

Experience working with clients impacted by family violence and abuse with specialized knowledge of trauma  

Experience with ETO database

Experience developing, implementing and supervising social service-related programs and staff in a non-profit or related work setting

Experience implementing public health prevention frameworks

Employment with STAND! is contingent upon clear fingerprint, criminal history check, clear MVR, and successfully completing U.S. Department of Justice Form I9. Continued employment is contingent upon successful completion of the Agency’s mission-related required training.    

 

· The opportunity to make a difference in the lives of children and their families 

· A learning organization, access to training, plus an annual learning stipend. 

· Flexible schedule. Please indicate your desired hours (between 20 and 32 per week) and work schedule

· Temporary partial remote work during COVID 

 · Hourly rate of $30.28, a 5% differential will be added for candidates with fluent bilingual Spanish/English skills  

· At 30-32 hours a week, this role is eligible for our generous benefits package which includes: medical, dental, vision, life and AD&D insurance, voluntary acupuncture and chiropractic insurance, 403(B) plan (limited employer match after one year’s service); and to earn vacation, sick leave and holiday pay pro-rata. At 20-29 hours/week, this role carries eligibility for all benefits except medical.   

 Apply by emailing a cover letter, resume and the names of three supervisory references to: resume@standffov.org. Please put “CEED Manager” in the subject line of your email, and describe your desired schedule in your cover letter.    

STAND! For Families Free of Violence is an Equal Opportunity Employer committed to staff diversity. We welcome qualified persons of all backgrounds to apply.  


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Job Description


Aperto Property Management is a growing Multifamily Property Management Company. We are currently seeking an experienced on-site Community Manager to join our team in Oakland, CA.


As the Community Manager, you will be responsible for the overall operations, including the day-to-day implementation of policies, procedures, and programs to ensure a well-managed and maintained Community. Ensures compliance with all applicable regulatory agencies and federal, state, and local laws; maintains a supportive environment for all residents; manages site staff and their duties, interacts with and supervises vendors. This individual must have experience managing Affordable Tax Credit properties.


Some of the Responsibilities and Objectives:



  • Hires, supervises, trains and evaluates and develops staff

  • Provides daily leadership for the team

  • Identifies appropriate contractors, defines scope of work and obtains necessary bids

  • Perform property inspections to maintain curb appeal and to assess any maintenance issues

  • Oversees maintenance program including supervision, inspections and monitoring work orders

  • Address resident concerns

  • Prepare annual budget, monthly variance reports and process invoices

  • Processes invoices in Yardi and submit for payment

  • Rent collection, prepares deposits using Yardi/Onesite property management software

  • Create a positive company culture

  • Provide daily/weekly/monthly reports as required by Regional Manager

  • Promptly report property liability claims, employee worker’s compensation claims, and property loss claims according to company policy

  • Approve payroll for all staff members including commissions and bonuses when/if applicable

  • Advocate Risk Management initiatives for employee safety


Key Qualifications, Skills and Education



  • Affordable Housing - LIHTC experience required

  • Minimum 3 years of experience working with HUD, of which at least 2 years should be in a supervisory position

  • Experience professionally managing 200+ apartment homes required

  • Clear understanding of General Ledgers, budgeting

  • Clear grasp of federal fair housing laws and any applicable local housing provisions

  • Proficient in reading and writing English

  • Ability to work effectively with common Microsoft software applications

  • Onesite and Yardi experience preferred

  • Exceptional customer service abilities

  • Ability to empathize with residents and staff while still enforcing community rules and policies

  • Excellent problem solving, listening and reasoning skills


 


Company Description

Aperto Property Management is a full-service, fee-based apartment management company for conventional and affordable multi-housing communities. At APM, our mission is to simply be the best apartment management company in the United States and to provide quality management, professional service, and superior operating results to our clients and residents.

APM's full-scale property management platform provides a complete and comprehensive leasing and management service for acquisition rehabs, stabilized assets and new property lease ups. We pride ourselves in providing unmatched service.

We provide a workplace where our associates are empowered to take initiative, and there is a distinct culture of learning and development.

Aperto Property Management offers a full benefits package, including medical, dental, vision, and life insurance. We also offer long term disability, generous paid time off, 401K (with match), and more.

Aperto Property Management is an equal opportunity employer.


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Job Description


Aperto Property Management, Inc. is a growing Multifamily Property Management Company. We are currently seeking qualified and experienced Assistant Manager to join our team at a Tax Credit property in Richmond, CA.


In addition to the qualifications below, a qualified candidate will have excellent time management skills, be a self-starter, team player, goal crusher and most importantly a positive can-do attitude! Our resident's live where we work so excellent customer service is key!



This role reports to the Property Manager and shares responsibility for the overall operation, and the day-to-day implementation of policies, procedures, and programs to ensure a well-managed and maintained Community. Ensures compliance with all applicable regulatory agencies and federal, state, and local laws; maintains acceptable and supportive environment for all residents; interacts with and supervises vendors. Tax Credit experience is required.


Responsibilities
• Interviews and screens prospective residents for occupancy
• Identifies appropriate contractors, defines scope of work, and obtains necessary bids
• Processes and monitors work orders
• Processes invoices and submits for payment
• Rent collection, receipting, prepares deposits using Yardi/Onesite property management software
• Submits required reports and maintains records according to company policy


Qualifications
• 3+ year experience in property management with the ability to motivate staff and communicate effectively
• Tax Credit experience preferred
• 200+ units experience
• Excellent problem solving, listening, and reasoning skills
• Ability to empathize with residents and staff, while still enforcing community rules and policies
• Demonstrated ability to work effectively with common Microsoft software applications and Yardi software
• Proficient in reading and writing English
• High school diploma or equivalent

If you are looking for the next exciting and challenging step in your career, Aperto Property Management is the place for you!


Aperto Property Management is a full-service, fee-based apartment management company for conventional and affordable multi-housing communities. At APM, our mission is to simply be the best apartment management company in the United States and to provide quality management, professional service, and superior operating results to our clients and residents.


We provide a workplace where our associates are empowered to take initiative, and there is a distinct culture of learning and development.


Aperto Property Management offers a full benefits package, including medical, dental, vision, and life insurance. We also offer long term disability, generous paid time off, 401K (with match), and more.


Aperto Property Management is an equal opportunity employer.
“Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.”


 


Company Description

Aperto Property Management is a full-service, fee-based apartment management company for conventional and affordable multi-housing communities. At APM, our mission is to simply be the best apartment management company in the United States and to provide quality management, professional service, and superior operating results to our clients and residents.

APM's full-scale property management platform provides a complete and comprehensive leasing and management service for acquisition rehabs, stabilized assets and new property lease ups. We pride ourselves in providing unmatched service.

We provide a workplace where our associates are empowered to take initiative, and there is a distinct culture of learning and development.

Aperto Property Management offers a full benefits package, including medical, dental, vision, and life insurance. We also offer long term disability, generous paid time off, 401K (with match), and more.

Aperto Property Management is an equal opportunity employer.


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Job Description


Summary


Under the direction of the Property Supervisor, the Community Manager is responsible for the overall operation of the property, and the day to day implementation of those policies, procedures and programs that will assure a well-managed, well-maintained building within established management operating and fiscal policies and assuring compliance with all regulatory agencies and investors.  This includes developing within the project a supportive environment for all residents, assuring the project's sound fiscal management, maintaining an acceptable occupancy level, maintaining a clean, well-maintained building and grounds, managing the onsite staff and their duties, interacting with and supervising vendors, and if applicable, working with a Board of Directors.


The Community Manager must relate well to people, must exercise good judgment and discretion in dealing with residents, visitors, vendors, and staff.  The Community Manager is required to provide leadership in developing a community and in directing the staff.  The Community Manager is expected to facilitate a staff that functions as a team and is cooperative with each other, the residents, and visitors to the property.


The Community Manager directly supervises one or more employees in accordance with Eden Housing’s policies and applicable laws.     


Community Managers who live on-site will be responsible for performing all of the duties and responsibilities listed in the attached Night Manager job description that includes responding to all after-hours emergencies or building problems that arise.


Essential Duties & Responsibilities


Physical Asset and Maintenance/Janitorial Management



  • Supervises maintenance and janitorial staff, including any contract or temporary personnel working at the property.

  • Supervises all vendors, contractors, and providers of service to the property, whether paid or volunteer, to ensure completion and quality of product provided.

  • Establishes a schedule for personnel to be available for emergency maintenance.

  • Supervises or performs the scheduling of routine maintenance and janitorial work and completes regular follow up inspections on maintenance and janitorial work.

  • Ensures preparation of preventative maintenance checklists by day, week, month or year for maintenance personnel to perform, ensures the completion of tasks on the checklists, and ensures that all work is completed in a timely manner.

  • Performs continual informal inspections of the property to ensure that it is being properly maintained, that mechanical devices are in working order, and that the environment is safe and attractive.

  • Inspects exterior and interior common areas of the property monthly using approved checklist.

  • Performs annual or more frequent inspections of units and follows up with housekeeping letters, preparation of work orders and maintenance charge-backs to residents.

  • Ensures all vacant apartment turnover procedures are followed, and that turnovers are accomplished in a timeframe and manner consistent with Eden Housing standards, and the property’s budgetary goals and limitations.

  • Reviews completed and outstanding work orders on a daily basis. Ensures the work orders are completed in a timely manner, consistent with Eden policies and procedures.

  • Prepares list of capital replacements required or anticipated, when applicable, and submits to Property Supervisor in advance of budget preparation.

  • Prepares inventory of building contents, tools and equipment annually or as requested, and forwards to Property Supervisor for review.

  • Bids out and selects contract services, negotiates vendor service agreements and monitors day-to-day vendor performance to assure full compliance with standards established within the service agreement under the supervision of the Property Supervisor.

  • Ensures adherence of the building and its contents to all applicable municipal and fire codes.

  • Prepares written recommendations for physical repairs and/or replacements, improvements, supplies, material and equipment to Property Supervisor.

  • Ensures the update and completion of the Material Safety Data Sheets as well as other safety related inspections and reports.

  • Ensures adherence to all maintenance requirements of Eden Housing.


Marketing and Leasing



  • Maintains full occupancy

  • Markets units by preparing advertising and marketing programs in compliance with federal, state, local and regulatory requirements. Makes recommendations to improve marketing and leasing programs.

  • Assigns units in the order provided by the Waiting List and according to Eden Housing policy and procedures. Ensures the development and ongoing administration and maintenance of the waiting list is in compliance with federal, state, local, regulatory and Eden Housing requirements.

  • Reviews all completed rental applications and leases for accuracy and completeness, and for conformance to Eden Housing’s Resident Selection Policy.

  • Supervises all staff in the turnover of vacant rental units.

  • Conducts applicant interviews, verifies potential resident income, takes deposits and rents in accordance with Eden Housing’s Resident Selection Policy.

  • Obtains appropriate documentation and completes certifications.

  • Walks a vacant apartment when completed by maintenance personnel or vendors to ensure they are clean and ready to show.

  • Walks entire property daily to be sure the common areas, landscaping, laundry, etc. are in good condition.

  • Supervises move-in and move-out procedures.

  • Conducts marketing and public relations tours during office hours or by appointment, as appropriate.

  • Prepares regular market surveys, as requested.

  • Prepares weekly Vacancy Reports, monthly Budget Variance Reports, Management Overview Reports, and ensures resident lists are accurate and up-to-date at all times.


Resident Management



  • Attends and participates in outside or in-house activities, meetings, organizations, regulatory agency meetings or inspections, etc. as required by the needs of the property and as directed by the Property Supervisor to enhance the sense of community at the property and to enhance the public image of the property.

  • Promotes harmonious relations among residents, staff, vendors, and persons of the larger community.

  • Maintains congenial relationships with all residents, is understanding of and sensitive to cultural background, economic status, those with special needs, and adheres to Fair Housing, Equal Employment and Equal Housing Opportunity requirements.

  • Develops a sense of community among property residents by maintaining good resident-to-resident relationships, staff-to resident relationships, staff-to-staff relationships, and nurturing positive interactions and activities at the property.

  • Ensures all site staff responds to all resident requests or complaints in a timely, efficient and courteous manner.

  • Receives work order repair requests, schedules repairs with maintenance staff, and follows up to be certain repairs were completed properly and in a timely manner.

  • Manages resident evictions in compliance with court order and directions from Eden Housing’s legal counsel or Property Supervisor.

  • Convenes and chairs resident meetings in accordance with Eden Housing standards and requirements.

  • Coordinates with Resident Services in order to assist residents with social services needs or problems.

  • Provides a resident comment and evaluation form to each resident annually. Prepares and reviews summary for submission to Property Supervisor.  Acts on feedback from resident comment and evaluation form as directed by Property Supervisor.

  • Develops and provides support to resident organizations, as needed and as requested by resident organization.

  • Represents the property to local social service agencies and funding sources, as requested by the Property Supervisor.


Financial Reporting and Control



  • Ensures the successful day-to-day financial management of the property and maintains all necessary financial records and files in good order.

  • Collects rents and other monies, and ensures that all transactions are processed and inputted accurately and completely in the YARDI computer accounting system using procedures set forth by Eden Housing.

  • Supervises or completes daily deposits of all monies collected.

  • Reviews all delinquent accounts and resident receivables, and determines necessary course of action to collect outstanding balances in consultation with the Property Supervisor.

  • On a monthly basis, compares lease information with monthly rent roll to ensure that the property security deposits, rents, move in dates, etc. are accurate.

  • Utilizes purchase orders when making purchases for the property.

  • Reviews the property’s monthly income and expense statement and reports any areas considered a problem to Property Supervisor.

  • Provides initial draft of the annual site budget by the deadline given annually by the Property Supervisor.

  • Maintains compliance within the budget during the fiscal year in order to ensure the fiscal integrity of the project under the direction of the Property Supervisor.

  • Prepares monthly financial packages for submission to the Property Supervisor.

  • Prepares weekly Vacancy and Delinquency Reports and submits them in a timely manner to the Eden Housing office.

  • Completes a Monthly Budget Variance Report and submits it on time.

  • Completes and submits to the Property Supervisor within 24 hours, any incident that occurs on the property out of the ordinary or which could become an insurance claim or lawsuit.

  • Adheres to all accounting and reporting procedures required by Eden Housing.


Regulatory Requirements



  • Supervises or completes all resident files at move-in and at each recertification accurately and completely.

  • Supervises or completes timely and accurate income recertification of all residents within established regulatory guidelines.

  • Processes and maintains all resident documents and forms including leases, income certifications and recertifications, etc.

  • Ensures compliance with regulatory and/or financial partner requirements, and requests for information to include but not limited to the preparation and submission of reports in an accurate and timely manner.

  • Provides reports to Property Supervisor upon request.


Administration



  • Manages the day-to-day administration of the property office, including answering telephones during normal business hours; interacting with residents in a courteous and professional manner; sorting, distributing, opening and answering mail daily; coding invoices daily; and handling resident inquiries and concerns. Ensures the office is clean and well organized, and that it and the staff are presentable to the public. 

  • Adheres to Eden Housing performance standards.

  • Exercises common sense, good judgment, consistency and self-control in day-to-day contact with residents and in other business-related matters.

  • Ensures consistent application of property rules and regulations, lease and lease addenda. Documents and reports all violations in the property log. 

  • Ensures proper maintenance and storage of property files and records.

  • Ensures that all property staff adhere to all systems, procedures, timelines and formats established by Eden Housing including the filing systems, business correspondence, purchasing procedures, rental collections, recertifications with proper documentation, property maintenance records, personnel procedures required, etc.

  • Collects, analyzes and reports the statistical data as requested to provide an accurate and current assessment of the property and its needs.

  • Ensures that any emergency that may arise on site is responded to promptly and assigns staff, including self, to be available in this event. Completes incident reports and forwards to Property Supervisor within 24 hours.

  • Posts all licenses, permits, notices and occupancy permits required by federal, state and local jurisdictions.

  • Attends trade association meetings and seminars to keep up to date on trends and changing conditions, as requested and/or required by the Property Supervisor.

  • Communicates all problems and resolves them or makes recommendations to Property Supervisor for resolution.


Personnel Management



  • Interviews, hires, trains, evaluates, motivates, disciplines, and terminates all staff under the direction of the Property Supervisor and in accordance with Eden Housing Personnel Policies.

  • Conducts the introductory and annual evaluation of all staff and goals for the staff in accordance with departmental goals and objectives. Recommends promotions, salary adjustments and disciplinary actions. 

  • Determines appropriate personnel needed to complete maintenance jobs within the capability of the staff and through the use of temporary personnel in consultation with the lead maintenance technician, if applicable, and with approval of the Property Supervisor.

  • Interacts effectively with Resident Services staff in resolving resident issues and concerns.

  • Reviews, approves and submits employee timesheets to Central office based on the posted payroll schedule.

  • Ensures appropriate staff development and/or training, including his/her own.

  • Completes Workers Compensation reports for injured employees according to Eden Housing policies and procedures.

  • Ensures all staff adheres to fair housing laws.

  • Develops and maintains good staff working relationships, provides leadership to inspire the spirit of teamwork, and encourages cooperation among the staff.

  • Ensures staff interacts professionally and respectfully with all residents and with each other


Housing Program


  • Ensures the housing program (services and activities provided by the property) is maintained as directed by governing documents, the Board of Directors, Eden Housing, and/or the regulatory agency.

Other Community Management Tasks



  • Provides direct assistance and direction during after-hours emergencies, as needed.

  • Schedules and supervises fire alarm inspections where appropriate and ensures accompanying paperwork is completed.

  • Conducts monthly staff meetings wherein safety is a standing item of information and discussion.

  • Performs other activities or tasks not outlined above as assigned by Property Supervisor to ensure the viable operation of the property.


SUPERVISORY RESPONSIBILITIES


Directly supervises one or more employees in accordance with the organization’s policies and applicable laws.  Responsibilities include interviewing and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems, under the supervision of the Property Supervisor.


Qualifications


EDUCATION and/or EXPERIENCE



  • High school graduate or GED; Bachelor’s Degree (BA) from a four-year college or university a plus;

  • or one year experience in affordable housing management

  • or one year managing people, projects, materials and information; or equivalent combination of education and experience.


PREFERRED SKILLS and/or ABILITIES



  • Willingness to learn and troubleshoot preventive plumbing, electrical and landscaping and ongoing maintenance issues and concerns.

  • Positive attitude, good sense of humor, energetic, assertive, and capable role model for subordinates.

  • Demonstrated integrity on a professional level.

  • Excellent communication and customer service skills. Strong attention to detail.

  • Knowledge of Word and Excel. Yardi software knowledge a plus.

  • Ability to handle a large number of projects at once and shifting priorities in a fast paced environment.

  • Second language skill a plus.


CERTIFICATES, LICENSES, REGISTRATIONS 



  • All employees are required to have reliable transportation (private or public) in order to commute to work, attend work related trainings and other activities, as assigned.  Pre-approved work related travel is eligible for mileage reimbursement. 

  • Registration in an ARM, TCS, COS, CPO or USDA course required within 6 months of hire date (Property Supervisor will determine what course is required)

  • Completion of ARM, TCS, COS, CPO or USDA certification within 9 months of hire date


LANGUAGE, MATH & REASONING SKILLS


Ability to read and comprehend written instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to customers, clients, and other employees of the organization. Ability to read and interpret documents such as safety rules, operating maintenance instructions, and procedure manuals and to write routine reports and correspondence. Ability to speak effectively before groups of residents or staff of the organization.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other staff of the organization. Willingness to learn to prepare annual budgets. Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to interpret a variety of instructions furnished in written, oral or schedule form. 


PHYSICAL/SENSORY/COGNITIVE DEMANDS


The physical/sensory/cognitive demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


 Physical:



  • Approximately 40 percent of the job is done sitting, 30 percent standing and 30 percent walking. Frequently walks, stoops, bends, squats (to retrieve files or pick up debris), climbs stairs, walks on uneven ground, lifts items less than 15 pounds, and reaches at, below, or above shoulder level.  Frequent face-to-face interactions with residents/staff/visitors and must speak clearly and articulate with extreme accuracy to give directions, talk on the phone, etc.

  • Occasionally may lift items 16-50 pounds, push items 20 pounds, climb ladders, kneel, twist, or grasp/pull/carry/push equipment such as janitorial carts, vacuums, brooms, or mops. Must occasionally withstand heights up to the number of stories in the building.  The Floating Community Manager must be able to independently get to all areas of the property.


Vision:


  • Must pass the California driver's license vision test. Must be able to proofread documents, read policies and procedures, contracts, forms, hand-written information and other information.

 Hearing:


  • Must be able to receive verbal information/instructions over the phone and in person. Must be able to distinguish the sounds made by emergency equipment from other environmental sounds.

 Smell:


  • Must be sufficient to detect foreign/unpleasant odors while walking through buildings, such as a natural gas leak. 

Concentration:


  • Must be able to concentrate despite constant interruption.

Attention span:


  • Must be able to attend to tasks for more than 60 minutes at a time. 

Conceptualization:


  • Must be able to remember verbal/written information for unlimited periods of time.

Eden Housing is an equal opportunity employer. Eden Housing does not discriminate based on race, color, religion, sex, disability, familiar status, national origin, or any other arbitrary basis.


Company Description

The mission of Eden Housing is to build and maintain high quality, well-managed, service-enhanced affordable housing communities that meet the diverse needs of lower income families, seniors, and persons with disabilities.

For 50 years, Eden has demonstrated that safe, decent, affordable homes provide a platform for families to succeed. Our homes are the launching pad for children to go to college and families to get ahead, and a landing place for seniors to age in place with dignity, courtesy and respect.

Eden has worked in partnership with cities and local community partners to develop or acquire more than 10,600 homes in communities throughout California, currently serving a diverse population of 22,000 low-income residents from all cultures and backgrounds. Since our humble beginnings, more than 100,000 people have come home to an Eden community.

Our vision is for everyone to have access to safe, decent, affordable housing. We believe that housing is a basic human necessity that is essential to everyday life and future success.

We serve very low, low and moderate-income families, seniors, veterans, people living with physical, mental, or developmental disabilities, and the formerly homeless.


See full job description

Job Description


Duties


Summary


The Federal Emergency Management Agency (FEMA) has an immediate need to employ residents of Oakland, California as temporary local hires to assist with disaster response and recovery efforts. Local hire employees are local residents who aid in the recovery of the community and help their fellow citizens in the recovery process. Apply for this exciting opportunity!


Responsibilities


The Department of Homeland Security (DHS) is calling on those who want to help protect American interests and secure our Nation. DHS Components work collectively to prevent terrorism; secure borders and our transportation systems; protect the President and other dignitaries; enforce and administer immigration laws; safeguard cyberspace; and ensure resilience to disasters. We achieve these vital missions through a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.


When disaster strikes, America looks to the Federal Emergency Management Agency (FEMA). Now FEMA looks to you. Join our team and use your talent to support Americans in their times of greatest need. FEMA prepares the nation for all hazards and manages Federal response and recovery efforts following any national incident. We foster innovation, reward performance and creativity, and provide challenges on a routine basis with a well-skilled, knowledgeable, high performance workforce. Please visit www.fema.gov for additional information.


Local Hire employees:



  • Help FEMA respond to, recover from and mitigate all hazards by performing a variety of emergency management functions which are not limited to disaster survivor assistance, conducting and verifying damage assessments, and providing administrative, financial and logistical support.

  • A local hire’s term of employment is 120 days. Local Hire appointments may be extended, in 120 day increments, for a maximum 365 day appointment, based on the needs of the disaster. 

  • Work within 23 different Cadres which are groups of personnel organized by operational function and FEMA Qualification System (FQS) position.

  • Each Local Hire is hired to a position within a Cadre based on his or her skills and experience.


FEMA is seeking candidates with experience working with federal, state or local government, disaster recovery, community/urban/regional planning, or other community development related positions.


In this position, you will report to the National Disaster Recovery Support (NDRS) Community Recovery Assistance Group Supervisor and assists in implementing NDRS Community Planning and Capacity Building (CPCB) activities.


Typical assignments include:



  • Developing analytical and evaluative techniques, administrative practices and procedures, channels of communication, delegation of authority, and routing of correspondence.

  • Maintaining positive interpersonal working relationships, coalitions, and networks and gain cooperation from others to obtain information and accomplish goals.

  • Monitoring resources, including personnel and financial, in a prudent ongoing basis to achieve the mission.

  • Managing people in a diverse and dynamic working environment.

  • Assisting in the development and implementation of mission management plans.


 


Travel Required


Occasional travel - Occasional travel may be required.


Supervisory status


No


Promotion Potential


00


Company Description

Federal Emergency Management Agency's mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain and improve our capability to prepare for, protect against, respond to, recover from and mitigate all hazards.


See full job description

Job Description


Summary


Under the direction of the Property Supervisor, the Community Manager is responsible for the overall operation of the property, and the day to day implementation of those policies, procedures and programs that will assure a well-managed, well-maintained building within established management operating and fiscal policies and assuring compliance with all regulatory agencies and investors. This includes developing within the project a supportive environment for all residents, assuring the project's sound fiscal management, maintaining an acceptable occupancy level, maintaining a clean, well-maintained building and grounds, managing the onsite staff and their duties, interacting with and supervising vendors, and if applicable, working with a Board of Directors.


The Community Manager must relate well to people, must exercise good judgment and discretion in dealing with residents, visitors, vendors, and staff. The Community Manager is required to provide leadership in developing a community and in directing the staff. The Community Manager is expected to facilitate a staff that functions as a team and is cooperative with each other, the residents, and visitors to the property.


The Community Manager directly supervises one or more employees in accordance with Eden Housing’s policies and applicable laws.


Community Managers who live on-site will be responsible for performing all of the duties and responsibilities listed in the attached Night Manager job description that includes responding to all after-hours emergencies or building problems that arise.


Essential Duties & Responsibilities


Physical Asset and Maintenance/Janitorial Management



  • Supervises maintenance and janitorial staff, including any contract or temporary personnel working at the property.

  • Supervises all vendors, contractors, and providers of service to the property, whether paid or volunteer, to ensure completion and quality of product provided.

  • Establishes a schedule for personnel to be available for emergency maintenance.

  • Supervises or performs the scheduling of routine maintenance and janitorial work and completes regular follow up inspections on maintenance and janitorial work.

  • Ensures preparation of preventative maintenance checklists by day, week, month or year for maintenance personnel to perform, ensures the completion of tasks on the checklists, and ensures that all work is completed in a timely manner.

  • Performs continual informal inspections of the property to ensure that it is being properly maintained, that mechanical devices are in working order, and that the environment is safe and attractive.

  • Inspects exterior and interior common areas of the property monthly using approved checklist.

  • Performs annual or more frequent inspections of units and follows up with housekeeping letters, preparation of work orders and maintenance charge-backs to residents.

  • Ensures all vacant apartment turnover procedures are followed, and that turnovers are accomplished in a timeframe and manner consistent with Eden Housing standards, and the property’s budgetary goals and limitations.

  • Reviews completed and outstanding work orders on a daily basis. Ensures the work orders are completed in a timely manner, consistent with Eden policies and procedures.

  • Prepares list of capital replacements required or anticipated, when applicable, and submits to Property Supervisor in advance of budget preparation.

  • Prepares inventory of building contents, tools and equipment annually or as requested, and forwards to Property Supervisor for review.

  • Bids out and selects contract services, negotiates vendor service agreements and monitors day-to-day vendor performance to assure full compliance with standards established within the service agreement under the supervision of the Property Supervisor.

  • Ensures adherence of the building and its contents to all applicable municipal and fire codes.

  • Prepares written recommendations for physical repairs and/or replacements, improvements, supplies, material and equipment to Property Supervisor.

  • Ensures the update and completion of the Material Safety Data Sheets as well as other safety related inspections and reports.

  • Ensures adherence to all maintenance requirements of Eden Housing.


Marketing and Leasing



  • Maintains full occupancy

  • Markets units by preparing advertising and marketing programs in compliance with federal, state, local and regulatory requirements. Makes recommendations to improve marketing and leasing programs.

  • Assigns units in the order provided by the Waiting List and according to Eden Housing policy and procedures. Ensures the development and ongoing administration and maintenance of the waiting list is in compliance with federal, state, local, regulatory and Eden Housing requirements.

  • Reviews all completed rental applications and leases for accuracy and completeness, and for conformance to Eden Housing’s Resident Selection Policy.

  • Supervises all staff in the turnover of vacant rental units.

  • Conducts applicant interviews, verifies potential resident income, takes deposits and rents in accordance with Eden Housing’s Resident Selection Policy.

  • Obtains appropriate documentation and completes certifications.

  • Walks a vacant apartment when completed by maintenance personnel or vendors to ensure they are clean and ready to show.

  • Walks entire property daily to be sure the common areas, landscaping, laundry, etc. are in good condition.

  • Supervises move-in and move-out procedures.

  • Conducts marketing and public relations tours during office hours or by appointment, as appropriate.

  • Prepares regular market surveys, as requested.

  • Prepares weekly Vacancy Reports, monthly Budget Variance Reports, Management Overview Reports, and ensures resident lists are accurate and up-to-date at all times.


Resident Management



  • Attends and participates in outside or in-house activities, meetings, organizations, regulatory agency meetings or inspections, etc. as required by the needs of the property and as directed by the Property Supervisor to enhance the sense of community at the property and to enhance the public image of the property.

  • Promotes harmonious relations among residents, staff, vendors, and persons of the larger community.

  • Maintains congenial relationships with all residents, is understanding of and sensitive to cultural background, economic status, those with special needs, and adheres to Fair Housing, Equal Employment and Equal Housing Opportunity requirements.

  • Develops a sense of community among property residents by maintaining good resident-to-resident relationships, staff-to resident relationships, staff-to-staff relationships, and nurturing positive interactions and activities at the property.

  • Ensures all site staff responds to all resident requests or complaints in a timely, efficient and courteous manner.

  • Receives work order repair requests, schedules repairs with maintenance staff, and follows up to be certain repairs were completed properly and in a timely manner.

  • Manages resident evictions in compliance with court order and directions from Eden Housing’s legal counsel or Property Supervisor.

  • Convenes and chairs resident meetings in accordance with Eden Housing standards and requirements.

  • Coordinates with Resident Services in order to assist residents with social services needs or problems.

  • Provides a resident comment and evaluation form to each resident annually. Prepares and reviews summary for submission to Property Supervisor. Acts on feedback from resident comment and evaluation form as directed by Property Supervisor.

  • Develops and provides support to resident organizations, as needed and as requested by resident organization.

  • Represents the property to local social service agencies and funding sources, as requested by the Property Supervisor.


Financial Reporting and Control



  • Ensures the successful day-to-day financial management of the property and maintains all necessary financial records and files in good order.

  • Collects rents and other monies, and ensures that all transactions are processed and inputted accurately and completely in the YARDI computer accounting system using procedures set forth by Eden Housing.

  • Supervises or completes daily deposits of all monies collected.

  • Reviews all delinquent accounts and resident receivables, and determines necessary course of action to collect outstanding balances in consultation with the Property Supervisor.

  • On a monthly basis, compares lease information with monthly rent roll to ensure that the property security deposits, rents, move in dates, etc. are accurate.

  • Utilizes purchase orders when making purchases for the property.

  • Reviews the property’s monthly income and expense statement and reports any areas considered a problem to Property Supervisor.

  • Provides initial draft of the annual site budget by the deadline given annually by the Property Supervisor.

  • Maintains compliance within the budget during the fiscal year in order to ensure the fiscal integrity of the project under the direction of the Property Supervisor.

  • Prepares monthly financial packages for submission to the Property Supervisor.

  • Prepares weekly Vacancy and Delinquency Reports and submits them in a timely manner to the Eden Housing office.

  • Completes a Monthly Budget Variance Report and submits it on time.

  • Completes and submits to the Property Supervisor within 24 hours, any incident that occurs on the property out of the ordinary or which could become an insurance claim or lawsuit.

  • Adheres to all accounting and reporting procedures required by Eden Housing.


Regulatory Requirements



  • Supervises or completes all resident files at move-in and at each recertification accurately and completely.

  • Supervises or completes timely and accurate income recertification of all residents within established regulatory guidelines.

  • Processes and maintains all resident documents and forms including leases, income certifications and recertifications, etc.

  • Ensures compliance with regulatory and/or financial partner requirements, and requests for information to include but not limited to the preparation and submission of reports in an accurate and timely manner.

  • Provides reports to Property Supervisor upon request.


Administration



  • Manages the day-to-day administration of the property office, including answering telephones during normal business hours; interacting with residents in a courteous and professional manner; sorting, distributing, opening and answering mail daily; coding invoices daily; and handling resident inquiries and concerns. Ensures the office is clean and well organized, and that it and the staff are presentable to the public.

  • Adheres to Eden Housing performance standards.

  • Exercises common sense, good judgment, consistency and self-control in day-to-day contact with residents and in other business-related matters.

  • Ensures consistent application of property rules and regulations, lease and lease addenda. Documents and reports all violations in the property log.

  • Ensures proper maintenance and storage of property files and records.

  • Ensures that all property staff adhere to all systems, procedures, timelines and formats established by Eden Housing including the filing systems, business correspondence, purchasing procedures, rental collections, recertifications with proper documentation, property maintenance records, personnel procedures required, etc.

  • Collects, analyzes and reports the statistical data as requested to provide an accurate and current assessment of the property and its needs.

  • Ensures that any emergency that may arise on site is responded to promptly and assigns staff, including self, to be available in this event. Completes incident reports and forwards to Property Supervisor within 24 hours.

  • Posts all licenses, permits, notices and occupancy permits required by federal, state and local jurisdictions.

  • Attends trade association meetings and seminars to keep up to date on trends and changing conditions, as requested and/or required by the Property Supervisor.

  • Communicates all problems and resolves them or makes recommendations to Property Supervisor for resolution.


Personnel Management



  • Interviews, hires, trains, evaluates, motivates, disciplines, and terminates all staff under the direction of the Property Supervisor and in accordance with Eden Housing Personnel Policies.

  • Conducts the introductory and annual evaluation of all staff and goals for the staff in accordance with departmental goals and objectives. Recommends promotions, salary adjustments and disciplinary actions.

  • Determines appropriate personnel needed to complete maintenance jobs within the capability of the staff and through the use of temporary personnel in consultation with the lead maintenance technician, if applicable, and with approval of the Property Supervisor.

  • Interacts effectively with Resident Services staff in resolving resident issues and concerns.

  • Reviews, approves and submits employee timesheets to Central office based on the posted payroll schedule.

  • Ensures appropriate staff development and/or training, including his/her own.

  • Completes Workers Compensation reports for injured employees according to Eden Housing policies and procedures.

  • Ensures all staff adheres to fair housing laws.

  • Develops and maintains good staff working relationships, provides leadership to inspire the spirit of teamwork, and encourages cooperation among the staff.

  • Ensures staff interacts professionally and respectfully with all residents and with each other


Housing Program


  • Ensures the housing program (services and activities provided by the property) is maintained as directed by governing documents, the Board of Directors, Eden Housing, and/or the regulatory agency.

Other Community Management Tasks



  • Provides direct assistance and direction during after-hours emergencies, as needed.

  • Schedules and supervises fire alarm inspections where appropriate and ensures accompanying paperwork is completed.

  • Conducts monthly staff meetings wherein safety is a standing item of information and discussion.

  • Performs other activities or tasks not outlined above as assigned by Property Supervisor to ensure the viable operation of the property.


SUPERVISORY RESPONSIBILITIES


Directly supervises one or more employees in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems, under the supervision of the Property Supervisor.


Qualifications


EDUCATION and/or EXPERIENCE



  • High school graduate or GED; Bachelor’s Degree (BA) from a four-year college or university a plus;

  • or one year experience in affordable housing management

  • or one year managing people, projects, materials and information; or equivalent combination of education and experience.


PREFERRED SKILLS and/or ABILITIES



  • Willingness to learn and troubleshoot preventive plumbing, electrical and landscaping and ongoing maintenance issues and concerns.

  • Positive attitude, good sense of humor, energetic, assertive, and capable role model for subordinates.

  • Demonstrated integrity on a professional level.

  • Excellent communication and customer service skills. Strong attention to detail.

  • Knowledge of Word and Excel. Yardi software knowledge a plus.

  • Ability to handle a large number of projects at once and shifting priorities in a fast paced environment.

  • Second language skill a plus.


CERTIFICATES, LICENSES, REGISTRATIONS



  • All employees are required to have reliable transportation (private or public) in order to commute to work, attend work related trainings and other activities, as assigned. Pre-approved work related travel is eligible for mileage reimbursement.

  • ARM certification preferred.


LANGUAGE, MATH & REASONING SKILLS


Ability to read and comprehend written instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to customers, clients, and other employees of the organization. Ability to read and interpret documents such as safety rules, operating maintenance instructions, and procedure manuals and to write routine reports and correspondence. Ability to speak effectively before groups of residents or staff of the organization. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other staff of the organization. Willingness to learn to prepare annual budgets. Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to interpret a variety of instructions furnished in written, oral or schedule form.


PHYSICAL/SENSORY/COGNITIVE DEMANDS


The physical/sensory/cognitive demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Physical:



  • Approximately 40 percent of the job is done sitting, 30 percent standing and 30 percent walking. Frequently walks, stoops, bends, squats (to retrieve files or pick up debris), climbs stairs, walks on uneven ground, lifts items less than 15 pounds, and reaches at, below, or above shoulder level. Frequent face-to-face interactions with residents/staff/visitors and must speak clearly and articulate with extreme accuracy to give directions, talk on the phone, etc.

  • Occasionally may lift items 16-50 pounds, push items 20 pounds, climb ladders, kneel, twist, or grasp/pull/carry/push equipment such as janitorial carts, vacuums, brooms, or mops. Must occasionally withstand heights up to the number of stories in the building. The Floating Community Manager must be able to independently get to all areas of the property.


Vision:


  • Must pass the California driver's license vision test. Must be able to proofread documents, read policies and procedures, contracts, forms, hand-written information and other information.

Hearing:


  • Must be able to receive verbal information/instructions over the phone and in person. Must be able to distinguish the sounds made by emergency equipment from other environmental sounds.

Smell:


  • Must be sufficient to detect foreign/unpleasant odors while walking through buildings, such as a natural gas leak.

Concentration:


  • Must be able to concentrate despite constant interruption.

Attention span:


  • Must be able to attend to tasks for more than 60 minutes at a time.

Conceptualization:


  • Must be able to remember verbal/written information for unlimited periods of time.

Eden Housing is an equal opportunity employer. Eden Housing does not discriminate based on race, color, religion, sex, disability, familiar status, national origin, or any other arbitrary basis.


Company Description

The mission of Eden Housing is to build and maintain high quality, well-managed, service-enhanced affordable housing communities that meet the diverse needs of lower income families, seniors, and persons with disabilities.

For 50 years, Eden has demonstrated that safe, decent, affordable homes provide a platform for families to succeed. Our homes are the launching pad for children to go to college and families to get ahead, and a landing place for seniors to age in place with dignity, courtesy and respect.

Eden has worked in partnership with cities and local community partners to develop or acquire more than 10,600 homes in communities throughout California, currently serving a diverse population of 22,000 low-income residents from all cultures and backgrounds. Since our humble beginnings, more than 100,000 people have come home to an Eden community.

Our vision is for everyone to have access to safe, decent, affordable housing. We believe that housing is a basic human necessity that is essential to everyday life and future success.

We serve very low, low and moderate-income families, seniors, veterans, people living with physical, mental, or developmental disabilities, and the formerly homeless.


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Job Description


We are seeking an Assistant Property Manager to become a part of our team! You will help plan and facilitate all real estate activities and transactions. 


Responsibilities:  Affordable housing HUD experience and Re certification experience preferred .  


 



  • Oversee and coordinate all real estate transactions

  • Attract and educate new tenants

  • Investigate and resolve tenant complaints

  • Update and improve properties to increase return on investment

  • Ensure all work order and repair requests are processed in a timely fashion

  • Supervise and train property staff

  • Enforce property and associations' rules and regulations


Qualifications:



  • Previous experience in property management or other related fields

  • Familiarity with real estate contracts and leases

  • Ability to build rapport with tenants

  • Ability to multitask and prioritize

  • Excellent written and verbal communication skills


Company Description

Community Staffing Resources provides temporary staff to Residential Property Management companies and for Office Administration throughout the California Bay Area and greater Sacramento. We staff Property Managers, Leasing Agents, Janitors, Porters, Maintenance Technicians, and Office Administrators. CSR's management team brings decades of experience in both staffing and property management. Take a look into our website and give us a call, we look forward to working with you!
Community Staffing Resources is a Certified Diverse Supplier by the WBENC (Women's Business Enterprise National Counsil)


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Job Description


The East Oakland Community Project (EOCP) seeks qualified program managers with extensive experience serving homeless individuals and 5-8 years of supervisory experience for its Oakland Together for Vets Collaborative (OTVC). The Rapid Rehousing Manager is responsible for the implementation of the OTVC program for veteran singles and families living in Oakland. This position coordinates a team of professionals delivering outreach, case management, eviction prevention and housing services to Veteran households. S/he is responsible for facilitating system-wide administrative, case conference and program meetings. The Rapid Rehousing Director oversees daily operations of the grant. S/he conducts quality assurance activities relating to service delivery, data quality and case files. S/he is responsible for all reports to the funder.


ESSENTIAL DUTIES AND RESPONSIBILITIES



  • Oversee general operations of the OTVC program, including developing or maintaining administrative and program infrastructure

  • Review SSVF budget on a regular basis; manages spending in accordance to grant guidelines

  • Hire, train, and supervise Case Managers, Outreach/Housing Specialists, Job Developer and Subsidy Coordinator. Ensure that Critical Time Intervention case management model is implemented and adhered to

  • Review and sign all EOCP-based employee timesheets

  • Update administrative and program forms/documents as needed

  • Coordinate staffing schedules at all sites, including veteran homes, to ensure adequate coverage

  • Supervise and evaluate program staff

  • Coordinate outreach activities with VA sites VA, public agencies and community based organizations

  • Coordinate development of outreach materials

  • Develop new and expand existing collaborations with Alameda County organizations offering services to veterans to ensure increased access to SSVF Program

  • Develop and implement program procedures for case management, outreach, and temporary financial assistance

  • Maintain close oversight of case management activities including client assignment, case conferences, quality assurance audit of case management files, and review of individual service plans

  • Develop and maintain partnerships with other community organizations

  • Oversee implementation of processes to determine eligibility and house clients in permanent housing

  • Develop and implement SSVF client surveys to monitor outcomes and to identify opportunities for program improvement

  • Ensure completion and return of VA client surveys by SSVF clients of EOCP and subcontractors

  • Oversee implementation of HMIS data entry for EOCP and partner agencies. Review data for accuracy and comprehensiveness

  • Conduct case file audits with EOCP and partner agency SSVF Case Managers

  • Coordinate and participate in case conferences

  • Provide regular progress reports on outcomes and activities for SSVF operations meetings

  • Complete reports for timely submission as required by VA

  • Maintain up to date and accurate records of all SSVF activities

  • Perform other duties, as assigned


 


QUALIFICATIONS


EDUCATION AND EXPERIENCE



  • Bachelor of Arts degree required, Masters in Social Work, Psychology or a comparable degree or licensed MFT or LCSW preferred;

  • Minimum 5-8 years working in a responsible management position that includes expertise in personnel management, budgeting and general administration;

  • Minimum 5 years providing counseling/therapeutic services to low-income, high risk, homeless families and individuals including Veterans; preferred

  • Knowledge of case management techniques and the ability to monitor case management activities, including expertise in Critical Time Intervention case management

  • Knowledge of rapid re-housing program implementation

  • Demonstrated expertise in developing and implementing program evaluations including research tools, data collection and analysis and report writing

  • Excellent organizational and time management skills

  • Ability to handle a variety of complex tasks

  • Ability to effectively manage a team of professionals

  • Demonstrated ability to maintain a calm demeanor and communicate effectively with individuals (verbal and written)

  • Ability to use conflict-resolution skills to de-escalate volatile situations with irate individuals

  • Must have excellent communication and written skills

  • Must be able to facilitate meetings.


LANGUAGE SKILLS:


  • Ability to speak clear, concise English;

MATHEMATICAL SKILLS



  • Strong basic math skills required at the college level;

  • Must be able to perform mathematical calculations with a high degree of accuracy.


REASONING ABILITY



  • Must exhibit good critical thinking skills to be used to solve complex problems;

  • Ability to establish a set of priorities based on identification of the most critical or outstanding issues;

  • Ability to see the “big picture” while paying attention to details;

  • Must be able to exercise good judgment while monitoring residents’ adherence to program guidelines and de-escalating conflicts.


COMPUTER SKILLS


  • Proficiency in using computer software to carry out tasks. Knowledge of Word, Excel, database programs, the internet, e-mail is required.

CERTIFICATES, LICENSES, REGISTRATIONS



  • Must have current CPR and Basic First Aid certificates

  • Prefer MFT or LCSW licensing

  • Valid California driver’s license, insurance and access to an automobile. Proof of insurance and auto registration required.


PHYSICAL REQUIREMENTS



  • This position requires an annual tuberculosis test

  • Must be able to work under stressful conditions


WORK ENVIRONMENT: The position requires an ability to work in a diverse and stressful environment with families that have multiple issues. Work schedules are flexible according to facility and client needs and can include night and weekend hours.


 


Company Description

Founded in 1990, EOCP is a dynamic and growing organization that provides safety net and rapid re-housing services to a diverse base of homeless individuals in Alameda County, including single adults, families, young adults, seniors and people living with HIV/AIDS.


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Job Description


Residential Community Assistant Manager


Job Summary
 


Responsible for the leasing and marketing results and for maintaining positive resident relations of a multi-family residential community.


Reports to: Community Manager and/or Leasing Manager.


Supervises: None.




Job Duties


General Functions:
 


•Enforce company policies and community rules with consistency and fairness.


•Support Leasing Manager/Community Manager to set weekly and monthly leasing goals for all team members.


•Provide operational support and recommendations to improve Customer Service Representative’s role and other general leasing practices to Leasing Manager/Community Manager when applicable.


•Maintain accurate monthly commission sheets on leases and renewals for bonus Handle resident relations with tact, diplomacy and courteous communications.


•Help maintain community appearance. Report needed repairs for scheduling and completion on a timely basis. Walk property daily.


•Create and execute marketing strategies to increase qualified traffic.


•Close effectively. Utilize Guest Cards and follow-up consistently.


•Respond promptly to resident complaints, concerns and requests.


•Develop and utilize resident retention programs.


Community Leasing/Marketing:
 


•Responsible for setting up mini-models in “focus” units and staging appropriately.


•Greet prospects and qualify according to Decron criteria. Immediately record all telephone and in-person traffic in Yardi. Complete guest cards and follow-up within 24 hours.


•Tour community and focus units/model. Present amenities and close the sale.


•Obtain prospect’s signature on application, secure the deposit and update in Yardi.


•Process applications for approval, prepare leases and obtain signatures. Follow up with applicant regarding status. Submit to manager for review and approval.


•Update all prospects and resident’s transactions in Yardi.


•Ensure that apartment is ready for move-in on date scheduled.


•Follow up with prospects unable to close. Send ‘thank you for visiting” e-mails, hand-written notes and phone calls.


•Monitor monthly lease expirations. Send out renewal letters and follow up through completion.


Community Marketing:
 


•Update all ads online with new, fresh, current photos and concessions (if applicable).


•Participate in outreach marketing activities on a regular basis to increase traffic.


•Advise residents of referral fees (if applicable).


•Assist in placing, removing, replacing banners, balloons, bandit signs, flags, etc.


•Distribute newsletters, flyers, notices, etc.


•Assist in obtaining marketing information. Personally, shop the competition monthly. Review market surveys and analyses on a continual basis to generate ideas and formulate plans.


Other Aspects:
 


•Senior Leasing Consultants may be asked to assist at other properties according to need.


•Assistance may be required in special projects or activities, including due diligence, property acquisition/disposition.


•Participation in training programs as required.


•Attendance is an essential job function.


*This Organization Participates in E-Verify *Esta Organización Participa en E-Verify


*EOE – Equal Opportunity Employer EOE - empleador de igualdad de oportunidades


Job Type: Full-time



Company Description

With its corporate office in Los Angeles, Decron Properties remains true to its origins. We began and we remain, first and foremost, builders. Even though our business continues to evolve, the role of is still an apt metaphor for our vision and culture. Builders create and maintain a legacy that endures and appreciates over time. Builders are all about enhancing and adding value. From ground up development to value-add/rehab to asset repositioning, our investment and business strategy is deeply anchored in value creation.

At Decron Properties, we take ownership of, responsibility for, and pride in all our projects. This approach allows us to create lasting value for our residents, tenants, employees, and investors. Our company experienced a storied first 55 years. We look forward to continued growth and success in the decades to come.


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Job Description


We have an opportunity for an experienced and energetic Assistant Community Manager for our Multi-family community in San Ramon.


Responsibilities include maximizing the long term performance of the property; managing payables and receivables; preparing accurate and timely report; as well as working with other team members to provide superior customer service to both current and prospective residents. Maintain resident records and files, including deposits, rent increases, late payments, collections, evictions, and tenant move-ins and move-outs. Assist and train leasing staff as needed. Ensure regulatory compliance requirements as it related to fair housing standards and city programs. Work schedule will include Saturdays and may include assisting at other our communities.


Qualifications



  • Two years’ experience as an Assistant Community Manager of 250+ units

  • Experience in leasing and apartment accounting/bookkeeping

  • Effective problem solving, verbal and written communication skills

  • Must possess time management skills and be detail oriented

  • Ability to work independently

  • Experience in Yardi, Word and Excel


Equal Opportunity Employer


Company Description

Shapell Properties, Inc. is a privately owned diversified real estate development and asset management company in California. Our expansive portfolio is made up of multi-family, retail, and commercial real estate.


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Job Description


GOCO Consulting (EOE) is searching for highly competent and qualified service industry professionals to fill the role of Community Resource Center Manager. These critical on-site roles in Community Resource Centers will serve as primary points-of-contact to the public and manage a small team of Support Representatives.


This seasonal position pays $35-45 per hour, depending on experience. Work will range from 2-5 days and will include 8-hour shifts. Positions are temporary and work days will vary based on need.


The Community Resource Center Manager works as the on-site lead for centers that provide important services to community members. The person who will succeed in this role will have excellent customer-service skills. This person will have had experience managing team members in hospitality, restaurant, retail, or tourism industries. Also, this person will have terrific attention to detail and will always maintain a professional appearance and presence around others.


Requirements:



  • Must have High School Diploma or equivalent.

  • Must have 2+ years work experience in a community outreach or customer service position with direct customer contact in a high-paced, structured environment.

  • Must have 1+ year work experience as a manager or team lead in a service environment.

  • Must possess a clean DMV record and a check is required as part of the employment process.


  • Background check is required as part of the employment process.


  • Drug test is required as part of the employment process.

  • Spanish language proficiency and/or First aid/CPR training not required, but preferred.


 


What are Community Resource Centers?


Community Resource Centers provide customers and residents a safe location to satisfy power needs, like charging cell phones and laptops and Wi-Fi access where possible. The centers also provide up-to-date information in neighborhoods and communities when a community-wide power safety shutoff event occurs.



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Job Description


Legion has become a leader in the outsourced sales and marketing industry. We work with the best. Our direct approach to generating business for our clients has allowed us to experience rapid growth. The organizational growth we received last year has led us to anticipate four new expansions by the end of this year. In order to fill the management team staffing needs in these new locations, we are starting our search for the ideal candidates. To ensure that we uphold the quality that our clients demand they require that these candidates are trained using an entry-level management training program.


The Entry Level Marketing Manager will be part of a passionate, close-knit marketing team that fosters a fast-paced, energetic, deadline-driven environment. Opportunities for career development and growth are open in several avenues for high achievers. As an Entry Level Marketing Manager, you will be responsible for the day to day logistics and execution of our local marketing campaigns. Demonstrated excellence in time management and all forms of communication, as well as a willingness to jump in at the deep end almost every day, is essential. The management training program is based on the feedback we received from business owners and organization leaders. We inquired about typical job duties and tasks, the frequency with which these functions are performed, and the statutes, regulations, and guidance that must be followed. We then designed a competency-based program to parallel the skills and knowledge required on the job.


 


Here at Legion, our company holds four key values:



  • Integrity: We put our team in front of our own personal gain, we make sure their success is acquired before we look at our own needs.


  • Respect: People don’t care how much you know until they know how much you care. Respect and listen to your colleagues. “Respect is how to treat everyone, not just those you want to impress.” -Richard Branson


  • Community: Our team members and our customers are apart of our family; the community our team has built is continuously supported and honored.


  • Vision: To sustain focus on a vision, one must be willing and able to innovate. Our team’s vision stays clear and our innovative culture is embraced by our top management and flows through the organization effortlessly.



 


Responsibilities of an Entry Level Marketing Manager:



  • Attend various in-store marketing campaigns throughout the local area for designated clients.


  • Assist in setup and distribution of all promotional collateral


  • Closely work with CEO and company managers to strategize marketing and advertising


  • Set an example as a front line representative between consumers and corporate clientele


  • Train and develop promotional staff in assigned campaigns.


  • Conduct regular training for staff to ensure knowledge in client’s products, promotions and, industry specifics


  • This position will be considered for management roles given successful completion of assigned projects



 


Qualifications of the Entry Level Marketing Manager:



  • Bachelor’s degree preferred, but not required (preferably in Marketing / Business / or related field)


  • Adapts easily to a changing environment


  • Manages multiple tasks/projects simultaneously and makes it look easy


  • Developing and maintaining trusting, respectful, collaborative relationships


  • Thrives in a fast-paced, deadline-driven environment


  • Is willing and able to travel on short notice


  • A get-it-done attitude with the ability to adapt, think outside the box, problem solve and willingness to learn and grow; take ownership and responsibility



 


"Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records."


Company Description

Legion combines proven strategy with professional implementation with unique platforms for advertising to ensure our clients brands gain traction. Our outreach programs allow us to focus on precision and strive for perfection to ensure strong market growth. Our client representatives' goals are to build resilient relationships between clients and potential consumers, with a high return of investment.


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Job Description


The East Oakland Community Project (EOCP) is seeking qualified managers who will launch the Family Matters Shelter Program for homeless families. The Family Matters Program Manager manages the daily operations for the family emergency housing program in Emeryville. The program serves 20 families and, an estimated total of 60 individuals, including youth, at any given time. This position will ensure quality operations and programming for families and youth during their stay as well as placement into permanent housing and connection to wrap-around services. The Project Manager ensures that youth are enrolled in school and participating in onsite academic and literacy enrichment activities that will be provided by the Community Education Partnerships (CEP).


Passionate and embracing of EOCP’s mission and clients, this leadership position maintains and exemplifies consistent professional boundaries with management, line staff and clients. Qualified applicants will have 5 years of management experience or more directing similar residential programs or family case management programs that target low income families and their children. Supervisory experience is a must and applicants must have extensive involvement in guiding and training a multi-disciplinary team of five or more individuals.


Leads, coordinates, and executes activities involved with the administration Family Matters funding sources, to ensure contract compliance. Duties include but are not limited to: grant contract administration, administrative reports to funders, editing of grants/contracts. Ongoing collaboration with EOCP’s Quality Assurance Manager is required to accomplish program goals, objectives; and overall compliance with program requirements and regulations.


Essential Duties and Responsibilities


Operations



  • Ensures the Family Matters shelter is fully operational by providing ongoing personnel management duties and overseeing staff orientations and trainings

  • Ensures site scheduling of staff and volunteers is effective and meets the needs of the program

  • Provides ongoing leadership and guidance regarding housing placement services by working closely with the Housing Navigators

  • Works closely and provides supervision of Housing Advocates and ensures that the team has proper training and support to address program and client issues

  • Ensures that Life Skills training and Money Management services are integrated into shelter life and are being utilized effectively by residents

  • Provides ongoing guidance to Food Services Manager to ensure smooth operation of the Food Services Department as well as nutritious food

  • In conjunction with the Director of Transitional Housing Services, responsible for developing a plan and overseeing the implementation of the Life Skills and Community Participation Project

  • Promote and maintain an atmosphere of dignity and respect in line with EOCP values and policies


Supervision



  • Oversees and facilitates staff development. Maintains and promotes a cooperative, harmonious teamwork environment

  • Supervises, and evaluates performance for the following positions: Housing Navigators (2 FTE’s), Employment Specialist, Youth Enrichment Coordinator, Housing Advocates (6.4 FTE’s)

  • Hires and manages program staff in accordance with state laws and EOCP policies and procedures

  • Performs weekly one-on-one of all direct reports and ensures that these supervisors are meeting weekly with their supervisees and meeting program goals

  • Manages shelter programs, including case-management and youth enrichment program

  • Responsible for implementing the Life Skills training, defining roles of shelter staff in the implementation of Life Skills, and integrating the program into shelter life

  • Provides guidance supervision of Housing Advocate team

  • Oversees the forging and cultivation of relationships with other providers that support the agency’s mission

  • Build and maintain strong client relationships; must be an exceptional relationship-builder


Training



  • Facilitates the shelter’s case conference

  • Ensures that incident reports are discussed and receive proper follow-up at the emergency housing case conference

  • Determines staff's training needs and conducts or arranges appropriate training for staff

  • Ensures all shelter staff have been trained on the Shelter Training Manual

  • Maintains training records, reviews staff feedback and progress data and compiles a quarterly progress report to the Director of Transitional Housing Services

  • Maintains a spreadsheet of staff that have completed core trainings and goals


Program Evaluation and Contract Management



  • Ensures timely submission of program reports to funders

  • Works consistently with the county’s Homeless Management Information System (HMIS) and regularly analyzes reports in collaboration with QA Manager

  • Responsible for assessing resident needs and developing quality programming

  • In collaboration with the Quality Assurance Manager analyzes shelter program HMIS data to ensure compliance and extrapolate any needed program changes

  • In collaboration with the Quality Assurance Manager, responsible for developing evaluation tools to measure the effectiveness of shelter services

  • Reports to and makes recommendations to the Director of Transitional Housing Services and Executive Director regarding programmatic changes to increase client accessibility and success of the Family Matters’ Program


Public Relations and Collaboration



  • Develops and maintains close working relationships with partnering organizations. Coordinates with referral agencies and identifies community resources that are relevant for program participants

  • Promotes EOCP in the community when necessary through program presentations

  • Educates and informs the community on homeless issues and EOCP ‘s services

  • Develops and maintains strong relationships with service area providers, businesses, and community groups

  • Communicates with the community on emergency shelter eligibility and referral process

  • Attends Community meetings hosted by City of Oakland and County of Alameda. Participates in County wide COC: Everyone Home via active participation on at least one committee.

  • Attends local NCPC Meeting with the Director of Transitional Housing Services


Administration



  • Actively participates in Case Management team case conference to ensure coordination of services and quality services for residents

  • Participates in management team meetings


QUALIFICATIONS


Education and Experience



  • Master’s degree in Psychology, Social Work, or related field and five years of full-time management and program development/implementation experience in a social service setting

  • Experience working in a residential facility (emergency and/or transitional housing) is beneficial

  • A combination of work experience and education can be substituted for a Master’s degree.

  • Proven track record delivering superior results, commanding respect, and assuming leadership roles

  • Success in roles requiring execution of multiple priorities

  • Operates with excellence in mind in all matters, with the confidence to defend/debate ideas without ego interfering

  • Proven ability to work with efficiency, flexibility, and good humor

  • Demonstrated ability to build and maintain relationships with a wide array of people –of varying ages and from diverse backgrounds

  • Maintains and exemplifies outstanding and consistent professional boundaries with management, line staff and clients. Other relevant skills required for this position include:


Management



  • Five years of program development and implementation experience

  • Five years of program experience with extensive background in monitoring grants/contracts

  • Requires 5 years of successful management and supervisory experience of a minimum of five to 15 people

  • Ability to plan, prioritize and direct the work of others

  • Ability to hire, train, supervise, and evaluate personnel

  • Ability to establish systems for recording, filing, and maintaining confidentiality of client information.

  • Ability to establish and maintain effective work relationships among staff so they buy-in to organizational values, communicate needs, give feedback constructively

  • Understanding of budgets, data analysis and reporting requirements

  • Submit to fingerprint clearance

  • Provide proof of annual T.B. test results


Program Planning and Evaluation



  • Knowledge and experience of case management techniques

  • Knowledge and experience in Substance Abuse Counseling and Harm Reduction

  • Ability to assess program needs

  • Ability to develop, plan and implement supportive services programs

  • Ability to develop and implement evaluation tools to monitor program efficacy

  • Organized and detail-oriented

  • Ability to handle multiple tasks I projects and meet deadlines in a timely manner

  • Self-starter, self-disciplined

  • Remain focused in the face of pressure, delivers against timelines, not intimidated by tasks/time limitations


Language Skills



  • Excellent communication and writing skills

  • Excellent public speaking skills for presentations to staff, funders, providers and community groups.


Reasoning Ability



  • Excellent organizational skills and able to manage several projects/tasks at the same time

  • Ability to maintain a high level of consciousness and sensitivity to homeless individuals and families, including those who are living with addictions

  • Flexibility to work in a crisis-oriented environment

  • Ability to work flexible hours

  • Ability to exercise tact and diplomacy in organizational settings

  • Transparent, direct approach

  • Spark, imagination, creativity


Computer Skills



  • Proficiency in Microsoft Word and Excel.

  • Must be able to utilize the Internet for research and e-mail correspondence effectively


Certificates, Licenses, Registrations



  • Valid California driver’s license, insurance, and access to an automobile.

  • Proof of insurance and additional insured endorsement required.


Physical Requirements


This position requires the ability to work flexible hours and to perform at a high level under stress. Individual should be available via cell phone at all times. Sight correctable to 20/20 with glasses is required. The ability to lift about 10 lbs. occasionally is needed.


Work Environment


Fast paced work environment with multiple demands presented at all times. Environment can become stressful due to client and staffing demands.


Company Description

Founded in 1990, EOCP is a dynamic and growing organization that provides safety net and rapid re-housing services to a diverse base of homeless individuals in Alameda County, including single adults, families, young adults, seniors and people living with HIV/AIDS.


See full job description

Job Description


The East Oakland Community Project (EOCP) seeks qualified Case Managers who will serve homeless Veterans for its Oakland Together for Vets Collaborative (OTVC). The OTVC Case Manager is responsible for coordinating case management and program services for an assigned caseload of Veteran single adults and families who are homeless or at risk of homelessness. Establishes a network of services and support that will enable each Veteran to become self-sufficient and capable of achieving permanent housing. Case Managers are expected to adhere to the highest standards of service in the performance of their job assignment at all times. They promote a positive, professional attitude towards Veterans singles and families, staff members and other collaborative partners.


ESSENTIAL DUTIES AND RESPONSIBILITIES


Service Delivery



  • Assesses Veteran households for appropriate service placement.

  • Presents service assessments and makes recommendations to the Lead Case Manager.

  • Assesses client for strengths and barriers, including employment, behavioral health, etc. and refers the program participant to appropriate services.

  • Develops and monitors service plans with clients that identify specific actions needed to successfully stabilize Veteran families.

  • Educates participants about budgeting, financial management, including support with filing tax returns, filing for Earned Income Tax Credit, banking and credit repair.

  • Refers veterans to all appropriate public benefit programs. Assists with collecting documentation and provides transportation to appointments as necessary.

  • Schedules and maintains regular meetings with Veterans. This requires flexibility of meeting locations to include, HUB- site service facility or client residence.

  • Collects income verification and recommends appropriate temporary financial assistance to the Lead Case Manager. Informs participants of their rent/ deposit obligations and submits completed documents in a timely manner.

  • Regularly reports veteran progress to the Lead Case Manager.

  • Completes In House Standardized Intake, Service Transaction and Exit forms for HMIS. Submits completed forms to the appropriate staff member within 24-hours of service entry or exit.

  • Makes recommendations for service transfers, discontinuance of service and service extensions.

  • Maintains case files in accordance with SSVF grant and EOCP guidelines.

  • Actively participates in case-conference and monthly OTVC Program meeting

  • Attends EOCP internal meetings and outside trainings as assigned.

  • Performs other duties as assigned.


Community Collaborations


Responsible for forming and maintain ongoing partnerships with outer-agency service providers that will assist homeless and at risk Veteran singles and families in the following areas:


 



      • OTVC Outreach/ Housing Assistance Specialist

      • OTVC Homelessness Prevention Coordinator

      • OTVC Employment Specialist

      • Substance abuse and mental health interventions

      • Employment agencies

      • Housing Authorities and other affordable housing agencies

      • Oakland Unified School Districts

      • Head Start

      • St. Mary’s Center Preschool Program

      • Department of Social Services - Cal-Works

      • Bananas and/or other daycare providers

      • Children’s Hospital and/or other health care providers

      • Local Colleges and Universities, High Schools, Churches, etc, to recruit prospective volunteers

      • Additional resources in OTVC network as listed SSVF RFP


Administration



  • Gathers statistical data to monitor program effectiveness.

  • Maintains an accurate account of veteran progress, via case file progress notes.

  • Assists with providing input for grant reports.


Modeling Behavior



  • Promote a positive living environment for veteran singles and families by modeling a positive, professional demeanor.

  • Promote a positive work environment for team members by modeling a positive, professional attitude at all times.


Other duties as assigned


QUALIFICATIONS


EDUCATION AND EXPERIENCE



  • Bachelor of Arts degree in social work, psychology or related field required;

  • 3-5 years experience working as a case manager with high risk, low income families, experience working with single veterans and families preferred;

  • Experience working with individuals from diverse ethnic backgrounds;

  • Knowledgeable about dynamics of homelessness, families, substance abuse, mental health, domestic violence and parenting.

  • Knowledge of basic counseling and interviewing techniques;

  • Knowledge of Critical Time Intervention case management a plus;

  • Knowledge of rapid re-housing techniques preferred;

  • Excellent organizational and time management skills;

  • Demonstrated ability to maintain organized case management files;

  • Ability to produce well-written reports, memos and other correspondence in a timely fashion;

  • Ability to work effectively with a team of other professionals and coordinate services/activities with each member, as needed;

  • Demonstrated ability to maintain a calm demeanor and communicate effectively with residents (verbal and written);

  • Ability to use conflict-resolution skills to de-escalate volatile situations with clients.



  • Strong self-awareness and sense of limitations. Appropriate professional and personal boundaries with high integrity.

  • Ability to show flexibility and respond to the needs of families.


LANGUAGE SKILLS: English, second language, especially Spanish or American Sign Language a plus


MATHEMATICAL SKILLS: High School level


REASONING ABILITY: Able to utilize good judgment, think logically and make sound decisions. Demonstrated ability to outline realistic service plans.


 


COMPUTER SKILLS: Experience working with computers and successful utilization of Word and Excel. Must possess knowledge of the internet and be able to retrieve resources and email.


 


CERTIFICATES, LICENSES, REGISTRATIONS: California Drivers license and insurance


 


PHYSICAL REQUIREMENTS: Must dress neatly and professional when reporting to work. This position requires an annual tuberculosis test.


 


WORK ENVIRONMENT: Ability to work in a diverse and stressful environment with families with multiple issues.


Company Description

Founded in 1990, EOCP is a dynamic and growing organization that provides safety net and rapid re-housing services to a diverse base of homeless individuals in Alameda County, including single adults, families, young adults, seniors and people living with HIV/AIDS.


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Job Description


During this unfortunate time of COVID-19, The Helsing Group, Inc. is deemed essential and will continuing to work and hire.


The Helsing Group, Inc. is the premiere Association Management company in Northern California. We pride ourselves on offering best-value services to our clients. We do this by incorporating technology into our business operations making for both a better work environment for our employees and a more transparent operation for our clients.


Perform functions to manage, direct and provide leadership and exceptional customer service to an assigned property(s). Ensure property(s) is maintained and operated in accordance with company objectives and facilitate solutions to problems between communities and internal support staff, guided by precedent and working within the limits of established policies.


Who We Want:


An ideal candidate displays excellent communication (both verbal and written) skills with a proven ability to build rapport and relationships with peers, supervisors, clients, and people of diverse backgrounds. Critical thinking and an ability to communicate those thoughts in an articulate manner are desired skills. Strong documentation skills and a high attention to detail are a must. Positive attitude and a strong work ethic are desired traits as the position is both demanding and rewarding. We believe in developing talent from within so no previous HOA Management experience is necessary to apply.


Other Qualifications:



  • Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.

  • Expertise in typical business correspondence (grammar, structure, punctuation, spelling, etc.).

  • Knowledge of and ability to learn conflict resolution techniques.

  • Professional communication skills (phone, interpersonal, written, verbal, etc.).

  • Time management and prioritization skills.

  • Bachelor’s Degree Preferred


Duties:



  • Manage Community Associations as a member of a Management Team.

  • Perform monthly community inspections and maintenance transfer walks (as needed) to proactively address issues, meeting with Association vendors as necessary.

  • Ensure the client Associations files are fully maintained and organized.

  • Work directly with client Association Board of Directors providing the support and guidance necessary for them to meet their operational obligations and fiduciary duties.

  • Prepare for, attend and provide guidance at client Association Board Meetings (some evening work)

  • Ensure minutes of all meetings are created and retained in accordance with appropriate law, governing documents, and Helsing Group policies.

  • Provide customer service to Association members.

  • Implement directives from client Board of Directors.

  • Review client Association financial statements and invoices for accuracy and advise the Board on financial and budget issues.

  • Maintain a self-sufficient rate at 70% - 80% within the first year.

  • Assist all areas of the Company with help, expertise and process improvement.

  • Perform other duties as assigned.

  • Minimum forty hours a week with occasional overtime.

  • Employee is expected to be available during regular business hours, and to regularly attend evening meetings off-site an average of 3 times a month as business needs dictate.


 


We are an employee owned company and believe in a team approach to our operations! Our employees are empowered to contribute to their own personal success and the success of others on a daily basis. Our team approach to management sets us apart from other association management companies as our managers have full support of administrative staff, peers, and supervisors as they carry out their day-to-day functions.


The Helsing Group is an equal opportunity employer who provides training both internally and through trade organizations to develop our employees into successful Community Association Managers.


Company Description

We help Homeowners Associations operate smoothly, efficiently, and professionally.

We love it when we can assist our clients! That's why we have the best and most creative people in the industry on hand to assist our clients with their needs. From advising our Boards in governance matters, assisting homeowners in their daily needs, and consulting through reserve studies and maintenance services - our range of services are result oriented and lead the industry.

WE ARE AN EMPLOYEE OWNED COMPANY


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Job Description


Hours:


  • Hours necessary to accomplish the job are generally 45 hours a week and on occasion could be greater. Night meetings will occur five to ten times a month, but presence also needed in the office during normal working hours (8am-5pm) for client calls and to perform required duties.

Prerequisites:



  • Must have valid CDL with no significant violations ( DUI, reckless driving, excessive accidents, etc)

  • Verified annually by California Pull Program

  • Valid auto insurance

  • Ability to drive vehicle to Association locations for inspections, meetings and site visits (reimbursements paid bi weekly)

  • Demonstrated use of MS Office and data base programs

  • Good Communications skills

  • Ability to work through stressful situations and priorities

  • Strong proven ability to perform role of Association Manager

  • Ability to prioritize on the go

  • Strong knowledge of laws and practices pertaining to California’s CID Industry

  • Proven ability to work with minimal to no supervision

  • Demonstrated Leadership Abilities


Primary Objective:



  • Management Team Supervisor’s main role is to manage a team of 3-4 Community Association Mangers and 1 Assistant Manager with a portfolio of approximately 40 Associations.

  • Direct, assist and help guide Board of Directors to assure they are following state laws, CC&Rs governing their communities and performing their fiduciary duties as officers of the Association

  • Develop managers to be efficient through daily oversight of management functions and tasks.

  • Ensure management team members are compliant with company policies regarding timelines set by, Regional manager, Management Division VP and company owners.

  • Drive efficiencies that both improve Association operation and bottom line but also drive the same benefits within The Helsing Group.

  • Be role model to all employees to help set high standards in performance and expectation.

  • Increase efficiency and effectiveness of communication and collaboration between the management division and other internal business units.


Main Contacts:


  • Management Team Members, Board of Director's, Developers, Vendors, and Support Peers. Also vendor contract personnel, industry peers, and Company Executives.

Main Responsibilities:



  • Manage day to day work flow of tasks, company objectives and communication for the management team.

  • Provide review of board packets, association communications, meeting minutes, election materials, compliance communications, etc. prepared by managers.

  • Keep the highest levels of Customer Service and focus in your day to day work ethic

  • Create work orders and direct vendors to perform required work

  • Develop new processes for Company use and improve old processes for higher efficiency.

  • Keep Association files up to date and organized and ensure management team members also are doing so.

  • Analyze complex financial statements, tracking and projections.

  • Assist in preparation, review, and analysis of annual Budgets for all Associations within management team prior to Director review.

  • Promote compliance among management team with company policies through example and oversight, ensuring proper deadlines are met and all appropriate daily functions are being completed.

  • Have working knowledge of all major projects, challenges, and personalities of the entire team portfolio and promote communication amongst team members to ensure that knowledge is shared and known by all.

  • Build and maintain strong relationships with Boards and Developers

  • Perform site inspections and phase turn oversee

  • Assist all areas of the Company with help, expertise and process improvement

  • Prepare for complex board meetings, building Board packages, developing solutions, collecting information and files.

  • Mentor team members and run meetings as needed.

  • Assist in negotiation of vendor contracts to drive high results at the lowest cost to the Association.

  • Perform high level governing document analysis.

  • Self-sufficient rate at 90% - 100%

  • Use good judgment and common sense

  • Do various tasks as required and requested


Measurements:



  • Demonstrated abilities of main job responsibilities

  • Strong contribution of process and leadership goals

  • Demonstrated strong leadership and higher level thinking abilities.

  • Ability to prioritize and perform all functions within the job description & responsibilities at Community Association Manager level exceptionally.

  • Board of Director Feedback forms

  • Director, President, management and coworker feedback

  • Self-sufficient rate at 90%-100%

  • Uses good judgment and common sense

  • Seeks advice when appropriate

  • Respected by clients for integrity, competence, and professionalism


Company Description

We help Homeowners Associations operate smoothly, efficiently, and professionally.

We love it when we can assist our clients! That's why we have the best and most creative people in the industry on hand to assist our clients with their needs. From advising our Boards in governance matters, assisting homeowners in their daily needs, and consulting through reserve studies and maintenance services - our range of services are result oriented and lead the industry.

WE ARE AN EMPLOYEE OWNED COMPANY


See full job description
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