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PRINCIPAL SUBSTANCE USE COUNSELOR, FULL TIME SUBSTANCE USE TREATMENT OUTPATIENT PROGRAM POSITION DESCRIPTION AND JOB ANNOUNCEMENT

Union Position Horizons Unlimited of San Francisco, Inc. (Horizons), established in 1965, is a community-based organization located in the Mission District, and offers substance use prevention, treatment, employment, mental health and gender specific services, for Latino and other youth of color, ages 12 to 26, and their families, residing in the Mission District and the city and county of San Francisco.

Position Title: Principal Substance Use Counselor

Reports To: Executive Director (interim basis)

Program Summary : The Substance Use Outpatient Treatment Program (OP) provides culturally-rooted services that address the needs of youth in our community through individual, group, and family counseling, case management, collateral, and other healing-focused strategies such as art and music therapy, medicinal drumming, etc. Services are provided onsite, in the community including other CBOs, Juvenile Hall and San Francisco County Jails, at participating schools.

Responsibilities:

· Provide culturally and linguistically competent Substance Use Outpatient Treatment Services to youth and young adults ages 10-26.

· Work closely to with SFUSD and other City Department staff to coordinate referrals and service implementation to enhance a client’s experience and success in the program.

· Develop and implement an outreach plan and corresponding activities for the purpose of engaging youth in programming.

· Work collaboratively with Agency staff to increase knowledge and participation in OP services and initiatives, and support the facilitation of, and increase in, referrals and program support.

· Conduct client intakes, screening, and assessments to determine needs, strengths, supports, etc.

· Develop strength-based Plans of Care for each client and consistently monitor progress.

· Conduct individual, group, and family counseling, including follow-ups.

· Document and maintain up to date client files, progress notes, and plans of care while ensuring confidentiality, according to clinical procedures.

· Track client services and enter them into the AVATAR system on a daily basis, and within 24-48 of service provision.

· Act as an advocate for clients and families to ensure quality and responsive service delivery.

· Provide case management and collateral services that includes communicating regularly with schools, probation officers, social workers, family members and other caregivers, regarding client’s treatment progress, etc., when appropriate.

· Accumulate knowledge of, and coordinate services with other providers, when appropriate.

· Provide coordination support to achieve the mission and objectives of the Outpatient Program.

· Attend weekly Encuentro Clinical meetings, bi-weekly All Staff meetings and other funding source and required meetings.

· Attend all required trainings, including DMC ODS, documentation, other training's to stay abreast of program and service requirements.

· Participate in all relevant trainings (ASAM, DMC ODS, documentation, etc) to ensure knowledge and implementation of funding source requirement. · Perform other duties as requested by the Program Director, Treatment and Gender-Specific Programs.

· A minimum of 2.5 years working with at risk youth and their families.

· Must be a State Certified Counselor (or enrolled in an accredited institution and in the process of obtaining certification), through the CCAPP California Consortium of Addiction Programs and Professionals certification credentials in CADC, CATC, or CCAPP.

· Bilingual (Spanish/English) preferred.

· Knowledge in Motivational Interviewing, Stages of Change, Motivational Enhancement Therapy, Cognitive Behavioral Therapy, MET/CBT 5 treatment models.

· Knowledgeable of clinical treatment, healing arts, intervention techniques, and approaches to youth development. · Knowledge and ability to use Avatar system for all documentation.

· Experience working with youth within the juvenile justice system, youth with disabilities, youth with co-occurring disorders, and/or gang-affiliated, etc.

· Able to maintain confidential, accurate, and complete records including documentation of daily encounters; progress notes; weekly and monthly reports, etc.

· Must be a self-starter and able to organize/coordinate services/workflow in a flexible setting.

· Excellent organizational, communication, written, and verbal skills.

· Ability to work as a member of a team and work outside of regular business hours (that may include evenings, weekends, before and after hours).

· If in recovery, must be clean and sober for at least two continuous years.

· Must be able to pass a background check and clear a TB test before first day of employment.

· Must have a valid driver’s license and the ability to operate the agency van.

This is a full-time, permanent position after successful completion of a 6-month probation period. Eligible for benefits (medical, dental, vision plan, accidental life and AD&D insurance) on the 1st of the month following 1 full month of continuous employment. Other benefits include paid vacation, sick leave, and holidays. The hourly wage ranges from $21.34-$24.73.

 

Horizons Unlimited of San Francisco, Inc. is an equal opportunity employer, and does not discriminate on the basis of race, culture, age, disability, gender, or sexual orientation. Women and People Of Color Are Encouraged To Apply.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.


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Are you a skilled Development Professional who believes in lending your skills to end hunger? If so, consider being the Vice President of Development for the San Francisco Marin Food Bank.

The SF Marin Food Bank is comprised of a dedicated team of approximately 150 staff working collaboratively to provide close to 50 million pounds of food to over 210,000 people in the Bay Area – a region where 1 in 4 people are at risk of hunger. We are currently looking for a Vice President of Development to help with overseeing a complex, multi-channel development department that delivers against the organizations mission to end hunger. See the job description below and apply today if you would like to join us in our mission to end hunger.

POSITION PURPOSE

SF-Marin Food Bank is seeking a Vice President of Development to strategically lead the organization’s fund development department to meet its current goal of raising $22 million annually in support of its annual operating budget of $29 million. In addition, the Food Bank has undertaken a $40 million capital campaign.

The Vice President of Development oversees, manages, and directs all individual, corporate, and foundation fundraising activities for SFMFB. S/he leads the 28-person Development team to meet the fundraising and marketing goals of the organization.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

Fundraising


  • Develop and lead a comprehensive and diverse fund development strategy to sustain and grow the revenue of SFMFB.

  • Leverage existing Food Bank staff and relationships to advance the development office, expand the major gifts program, and develop a plan to scale revenue over the next decade to support increasing operations in San Francisco and Marin.

  • Inspire and motivate the Development Team to achieve fundraising goals.

  • Develop and manage the annual fundraising budget and work plan, track, and report results.

  • Together with the Senior Director of Development and the Director of Leadership Gifts, broaden and develop robust major gifts and planned giving programs and assist in the identification, cultivation and solicitation of major donors and planned gift donors.

  • Oversee the work of the Director of Annual Fund as they plan and execute direct mail and online campaigns.

  • Oversee the work of the Director of Community Engagement as they plan and execute special events, community engagement efforts and volunteer programs.

  • Ensure the identification, cultivation, and solicitation of institutional supporters.

  • Oversee the work of the Director of Development Operations and assure the strong management of the donor database and the prompt, accurate acknowledgment, and recognition of donor contributions.

  • Ensure that donor management systems are fully utilized and that underlying donor cultivation strategies are fully supported through appropriate leveraging of technology and best practices.

  • Involve the Executive Director, Board members and other SFMFB staff in fundraising activities, as appropriate.

  • Keep up with trends in philanthropy to keep SFMFB on the forward edge of acquiring donor support.

  • Serve to staff and provide leadership to the Board of Director’s Development Steering Committee to achieve SFMFB goals.

Capital Campaign


  • The VP of Development will be expected to advance the Food Bank’s fundraising capacity by leading a major capital campaign to raise $40 million (currently at 61% of goal) over and above the annual budget, with guidance and support from the Campaign Director.

  • Work closely with prominent community leaders serving on the Development Steering Committee to help them identify, cultivate, and solicit their own networks.

  • Serve as a liaison between executive team, campaign staff, Development Steering Committee, and the board of directors with regards to the campaign.

Public Awareness


  • Oversee the work of the Director of Marketing and Communications, who leads public outreach activities, including advertising and media campaigns related to fund raising efforts or promoting awareness about SFMFB and its impact on ending hunger; the maintenance and expansion of SFMFB’s website and social network activities;

  • Make public presentations and appeals to prospective corporate, foundation and individual funders.

  • Represent SFMFB at community functions as appropriate.

Staff Management


  • Model a leadership style that is open, supportive, and encouraging to staff, treating team members as respected colleagues.

  • Recruit for open team positions, thoughtfully crafting a team structure that further supports the work of the entire team.

  • Set a strong vision for the Development Team, including clear priorities, objectives, and measurable goals.

  • Provide strong professional development support for the Development Team and mentor individuals toward greater professional achievement.

  • Maintain a strong team esprit de corps and a healthy working environment within the department.

  • Foster an environment that values and rewards collaboration, leadership, excellence, accountability, and mutual respect.

Organizational Support


  • Participate on the senior management team to provide leadership and direction for SFMFB’s policies, programs, and operations.

  • Support future growth efforts of the organization by participating in strategic planning activities.

  • Provide ongoing fundraising campaign reporting and analysis to the management team and the Board.

PERFORMANCE MEASUREMENTS


  • Appropriate policies and procedures are maintained and updated on a yearly basis.

  • Revenue targets are met or exceeded.

  • Reputation of organization is maintained or enhanced.

QUALIFICATIONS


  • Proven experience leading a successful Devlopment Department.

  • Broad-based experience securing major institutional or principal gifts for a $20+ million nonprofit organization, with experience managing a team of fundraisers.

  • Track record of success driving long-range strategies for a complex giving program.

  • Minimum of ten years managing large-scale direct mail and online fundraising campaigns, preferably for nonprofit organizations

  • Proven ability to acquire, cultivate and solicit donors for annual gifts, and to sustain and grow donor relationships; ability to assess and measure outcomes.

  • Expertise with developing and using financial analysis and donor reports to inform strategic decisions.

  • Strong strategic thinking and leadership skills; ability to develop and monitor work plans and budgets; experience managing multiple projects with multiple stakeholders simultaneously.

  • Experience designing, structuring, closing, and stewarding, complex, multi-year funding agreements; knowledge of major local foundations and human services funders.

  • Sensitivity and commitment to working with and serving a diverse community.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

(The physical and environmental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

ENVIRONMENT: Standard office

FINGER DEXTERITY: Requires typing on standard computer.

TALKING: Ability to speak on phone and face to face.

HEARING: Able to hear average or normal conversations and receive ordinary information.

REPETITIVE MOTIONS: Frequent and regular movements using the wrists, hands, and fingers.

AVERAGE VISUAL ABILITIES: Average, ordinary, visual acuity necessary to view computer screens and documents.

PHYSICAL STRENGTH: NOT APPLICABLE.

COMMUNICATION AND COGNITIVE REQUIREMENTS

REASONING ABILITY: Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Ability to interpret instructions.

MATHEMATICS ABILITY: Ability to perform basic math skills, use decimals to compute ratios and percentages, and to draw and interpret graphs.

LANGUAGE ABILITY: Fluency in English. Demonstrated excellence in writing and editing.

SALARY: Competitive pay based on qualifications and experience

BENEFITS: Medical, dental, life, long-term disability, and 403(b) retirement plan with employer base and matching contribution. Generous holidays, vacation, and sick time.

The San Francisco-Marin Food Bank is an Equal Opportunity Employer. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.


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Position:  Uplink Coordinator 

Closing Date: Open till filled  

Status:  Regular, Full-time, Non-Exempt 

Salary: $18.50 – 22.00 per hour DOE  

Location: Santa Rosa    

The Uplink Coordinator is responsible for the coordination and implementation of the disABILITY Services UpLink program. This program provides community-based vocational training, community integration, situational learning opportunities, and social support for adults with developmental or intellectual disabilities. The Uplink Coordinator facilitates person centered planning with each individual in the program and ensures that appropriate relationships are built within the community of Santa Rosa and the surrounding area. The Uplink Coordinator facilitates the growth of program participants through effective in-house case management. This is a temporary position with funding secure through March 30, 2021. This specific role is reliant on continued funding through additional established funding sources based on the success of this program.  

   

· Associate's degree (A. A.) or equivalent from two-year college or technical school  · Bachelor’s degree preferred.  

· Six months to one year related experience and/or training in case management and/or social services 

· Knowledge in Person Centered Planning and Employment First highly desirable  

· Equivalent combination of education and experience   

 

· Must possess a valid California drivers’ license, proof of auto insurance and be insurable under agency policy if driving a company or personal vehicle     

See full job description on our website: http://www.cahumandevelopment.org/Careers.php  

· Submit your résumé or application to hr@cahumandevelopment.org or fax to 707.575.4069. · Applications can be downloaded from our website at www.cahumandevelopment.org 

· Please reference Job Title when submitting your application/résumé.  

· Cover letters may be included with your submission, but please do not include letters of reference/recommendation or other supporting documents.  


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Friends of Sausal Creek (FOSC) is a volunteer-based, nonprofit, community organization dedicated to promoting awareness, appreciation, and stewardship of Oakland’s Sausal Creek Watershed. In addition to hands-on habitat restoration work, we educate local youth, involve the community in local environmental stewardship, and collaborate with agencies and other nonprofits to have a positive impact on the local ecosystem.

We are looking for an enthusiastic, hardworking team member who is interested in learning the ropes at a small nonprofit and stepping into a leadership role. The education and outreach coordinator (EOC) is responsible for leading all of FOSC’s environmental education programs as well as serving as the lead on outreach for all our programs—education, restoration, and monitoring. The EOC is responsible for tracking field trips and community outreach data, contributing to grant reporting, and assisting with grant writing and other fundraising. Given the uncertainty and changes due to the pandemic, the timing of some task will vary and require creative thinking and flexibility.  

Environmental Education: The EOC will lead FOSC’s environmental education program, which encourages local youth to be environmental stewards. Through hands-on experiences, student learn about the physical and ecological connection of the creek and surrounding urban areas. Most of the education tasks will be delayed until schools have reopened and teacher are ready for field trips (tentatively early 2021). The EOC will: 

• Launch new school partnerships and maintain existing relationships; coordinate with teachers and volunteer docents; and develop/update curriculum (environmental, cultural, and natural history). 

• Plan for and lead environmental classroom lessons and experiential field trips in urban and wild areas in the Sausal Creek Watershed with K-12 students (ages 6-18). Activities include classroom presentations and field trips on watershed ecology, mapping and art projects, tool and project safety, native plant gardening in urban parks, bird watching, aquatic insect monitoring, water quality testing, and removing invasive, nonnative species and planting natives in Oakland wildlands to support habitat restoration projects. 

• Continue the expansion of FOSC’s estuary-based field trip programs for schools located in the Fruitvale district, close to the creek outlet.

• Lead summer education and restoration programs for Team Oakland job training crews (ages 15-24) and Oakland Parks, Recreation, and Youth Development summer campers (6-12 year olds). 

• Implement program evaluation, coordinate school waivers, and complete administrative tracking.

 

Organization Outreach and Communication: Organization outreach engages the community in workdays and bimonthly environmental education presentations, and provides community leadership to develop and implement urban greening projects. The EOC is charged with keeping the community informed about watershed issues and opportunities through a variety of methods.  The EOC will:

• Publish a monthly email newsletter and regular posting via social media outlets, as well as coordinating speakers and/or activities (e.g. film screening, book club) for the bimonthly meetings (virtual at this time). 

• Take the lead for the organization as an outreach partner for the Bay Area Integrated Regional Water Management Disadvantaged Community Involvement Program. The focus of this program is to engage Fruitvale community members and organizations to collect information on water challenges and needs, with the goal of implementing future projects. 

• Attend local community meetings and events and work with program partners throughout the region. Represent FOSC at outreach and tabling events (e.g. neighborhood festivals) when they resume.

• Develop new partnerships and expand existing ones as part of implementing FOSC’s Sausal Creek Walkable Watershed Concept Plan, which seeks to transform the creek from a state of obscurity to a community asset.  

 

Reports and Fund Development Assistance: The EOC contributes to ongoing fund development activities including donor campaigns and grant applications. The EOC will:

• Research potential grants, contracts, and funding opportunities.

• Draft grant proposals.

• Implement evaluation, collect and analyze data, and generate funder reports.

 

Terms and Schedule

This position is 35-40 hours per week, with a somewhat flexible schedule. The candidate must be able to work some weeknights and some weekends. The rate of pay is $18 to $22/hour depending on experience. The selected candidate will be responsible for personal transportation, including transporting tools and plants to field trip sites and materials for tabling events. Mileage to FOSC-related activities is reimbursable. Workers' Compensation Insurance is provided and a health reimbursement arrangement is available. One hour of paid sick leave is accrued for every 30 hours worked. After three months of employment, employee begins to accrue two weeks of paid personal time off each year (based on average hours/week) and five holidays. Successful completion of a background check, proof of negative TB results, and proof of personal auto insurance are required. 

 

General Requirements

• Undergraduate degree

• Fluency in Spanish is strongly preferred 

• Experience leading experiential education activities; enjoy working outdoors and in the Oakland community

• Experience working with youth from diverse backgrounds and with volunteers of all ages and backgrounds

• Knowledge of environmental and social justice issues and experience working with communities that historically have not had access to parks and open spaces

• Knowledge of creek and watershed-related environmental issues; knowledge of restoration techniques and native plants a plus

• Experience in community outreach/recruitment and facilitating groups

• Excellent public speaking and presentation skills

• Demonstrated writing ability and proficiency with social media (e.g., Instagram, Facebook), email marketing (e.g., Constant Contact) and CRM software (e.g., Salesforce). Strong word processing, database, and spreadsheet software skills

• Interest in grant research, grant writing and reporting 

• Able to purchase and maintain tools and supplies, track project budgets

• Experience hiring, training, and supervising intern a plus

• Able to lift 40 pounds

 

Core characteristics and qualities

• Strong interpersonal skills, highly motivated with strong work ethic

• Organized and detail-oriented while maintaining focus on ‘big picture’; perform several tasks concurrently, meet deadlines, and work with changing priorities

• Able to work closely with small team and board-level advisors

• Be a positive role model, connect with others and forge strong relationships; demonstrated responsible behavior and judgment

• Be a self-starter; see potential of FOSC’s programs and create meaningful partnerships in order to implement them

• Be passionate about the mission of programs and anticipate future needs

 

Direction and Support Received

The EOC will receive guidance, direction, and some training from the executive director and FOSC board of directors, will collaborate with FOSC’s restoration and nursery manager, and will have support from interns and volunteer docents, as well as from FOSC’s larger volunteer base. Because there is no centralized office, it is essential that the selected candidate have the experience and motivation to work independently in a home office with minimal day-to-day supervision while keeping interested parties informed.

 

Applications will be accepted until the position is filled. Applicants are encouraged to apply by July 27, 2020. To apply, please email a cover letter and résumé to jobs@sausalcreek.org.

 


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Job Description


 


Associa - Community Manager Job Description


The Community Manager is responsible for all aspects of HOA and building / facility management of a portfolio of community associations. This is for a portfolio of communities which includes single family homes, condos, and PUDs. Enforcement of Governing Rules & Documents.


ESSENTIAL DUTIES AND RESPONSIBILITIES: 



  • Meetings - prepare and distribute board packets including management reports and meeting agendas, attend all business meetings of the Board, prepare minutes and action items, coordinate the free flow of information to the Board, work with all committees of the Board

  • Budget and Finance Duties - overseeing expenditures, budget management, reserve studies, reserve investments/funding

  • Books and Records - collect and organize all documentation related to Association operations including records/books, documents, correspondence 

  • Vendor Management - coordinate bidding process, present the Board with the results, oversee vendor contracts, and ensure completion of approved scope of work

  • Maintenance - general supervision of the maintenance of all common areas, keeping records of maintenance, ensure prompt compliance with any and all orders or requirements of all federal, state, county or municipal authorities or agencies having jurisdiction with respect to the Association 

  • Personnel Supervision - staff includes a shared assistant 

  • Miscellaneous - perform other duties and exercise other powers as may be delegated to him/her from time to time by action of the Board of Directors according to legal codes 


Associa PCM continues to grow, thrive, and provide excellent services to our clients. Our advanced technology platforms and our ability to adapt to the ever changing world around us makes us the world leader in the industry. We have remained successful and productive, and will continue to bring in the right candidates to join our team.


Company Description

With more than 180 branch offices across North America, Associa delivers unsurpassed management and lifestyle services to nearly five million residents worldwide. Our 10,000+ team members lead the industry with unrivaled education, expertise and trailblazing innovation. For more than 40 years, Associa has provided solutions designed to help communities achieve their vision. To learn more, visit www.associaonline.com.


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Job Description


Assistant Community Manager


The Assistant Community Manager is to assist the Community Manager in effectively managing the property. In the manager’s absence, the Assistant Community Manager will assume all responsibilities associated with accomplishing property objectives as set forth by the company and property owners. In addition, the Assistant Community Manager is responsible for all bookkeeping as well as accurate reporting of all deposits, vacancies and income/delinquent balances.


The Problem Solver


· Always ready to take charge and find a way to fix residents’ issues – no matter what they are.


· Relate well to all types of personalities.


· Able to shift gears quickly and often; one minute you’re billing and filing, and the next you’re fielding a call about excessive noise or a leak in an apartment.


· Love listening to people’s problems and then dishing out good advice.


The Rule Enforcer


· Give residents what they want whenever possible, but understand that rules are made for a reason and feel comfortable laying down the law when necessary.


· Handle difficult tasks with empathy, but never shy away from challenge.


· Won’t lose sleep knowing that tomorrow you may have to collect delinquent rents or even carry out an eviction.


· Share the organizations’ priorities with your team, making sure they follow protocol and motivating them to go above and beyond the call of duty.


The Organizational Genius


· Keep track of crazy number of details – without feeling like your head might explode.


· Can find the fun in methodically arranging a mountain of documents into super-organized, color coded files.


· Keep information so orderly that any person with any level of experience could easily tell which units are vacant, which are late on rent, and which have maintenance issues.


· Act as the gatekeeper of information, accumulating details and documents (like site photographs and rent collection receipts) to create insightful community status reports.


Our Vision of What Success Looks Like


· Residents are so happy in your community – they might just become lifers!


· The Community Manager can go on vacation in peace, completely confident in your ability to take the helm and keep the ship fully afloat.


· Associates, vendors, and residents always have the information they need because your communication skills are that good.


Your Building Blocks of Success


· Communicate effectively with people from very diverse backgrounds.


· Able to enforce policies with empathy.


· Resourceful problem solver.


· Impeccable record-keeping and reporting skills.


 


Company Description

WHY FIRST COMMUNITIES

First Communities is passionately committed to developing long term relationships with clients and employees. Our culture is one that is based on honesty, integrity, service, one-on-one communication and trust. We are constantly and aggressively searching for new employees who share our values of excellence without any regard to age, race, gender, ethnicity, income, culture, and religion.

First Communities strives to deliver the highest possible standard for our clients. This standard can only be achieved with the complete dedication and commitment from our employees. As a testament to this commitment, over 60% of our current employees have over 5 years of tenure. We are seeking individuals that have the character and professional qualities to effectively achieve a higher standard for our clients.

Our mission statement follows three basic principles:
-To provide the best possible apartment home, with the best service, to the best qualified applicants at a fair market price.
-To provide this service to all in a professional and enthusiastic manner operating within owner objectives and policies.
-To provide our employees a nurturing and motivating environment that is profitable, honorable and rewarding.

We embrace all fair housing regulations, all wage and hour regulations, and all federal, state and local statutes and guidelines pertaining to the apartment industry.


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Job Description

The Fairwood Homeowners’ Association is a prestigious developing community located in Prince Georges County, Maryland. Currently at 1650 homes, Fairwood will build out at 1,835 homes. We are looking for a General Manager with demonstrated experience in all facets of large scale HOA management. Experience with developing communities is a plus. A PCAM designation is also a plus, but not a requirement. Proven leadership skills, sound business judgment, and financial management experience are required for this position along with a strong customer service orientation and excellent written/verbal communication skills. Prior experience must include contract management, budgeting, financial analysis and staff supervision. We want a top-notch community association manager who is interested in providing a superior level of personal service to our customer and investing their talent in our fast-growing company.

Company Description

Overview of CAMP
Community Association Management Professionals (CAMP) is a growing and thriving company. We are looking for people interested in providing a superior level of personal service to our customers and investing their talent in our fast growing company.
CAMP is invested in its employees, providing training, mentoring and opportunity for advancement within the community association management industry. We emphasize a team atmosphere that respects the contributions and hard work of all staff.


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Job Description


Community Association Management, a premier Association Management Company, needs a Community Manager to assist several of its homeowners' association clients in Greenville, SC.


Primary Purpose of the Job


Deliver leadership and top quality community management services to the Homeowner’s Associations we service. Work directly with the Board of Directors / Trustees and the residents of the communities assigned to the position.


CMCA/ AMS/ PCAM DESIRED AND STRONGLY ENCOURAGED TO APPLY


Essential Duties and Responsibilities of Community Manager
• Work under the direction of the Director of Operations in meeting guidelines of Board of Directors.


• Gain comprehensive understanding of each Association’s governing documents and property management
contracts


• Inspects community and facilities in order to determine maintenance and security needs


• Identify prospective Association vendors; solicit, review and present bids


• Documents, interviews and assists residents regarding complaints


• Investigates and makes full report of all accidents or claims for property damage and personal injury

• Principally responsible for preparation of reports and insurance claims for damages to Association property,

• Prepares for and attends Board meetings, Annual meetings, or special meetings of the Association and its
homeowners


• Provides monthly management report to Board of Directors with recommendations, as appropriate. Matters addressed include financials, work orders, open tasks, status updates; inspections, compliance issues and advising Board of Directors.


• Monitors compliance with rules and regulations of the association


• With prior Board of Director approval, utilizes knowledge of Association’s rules and requirements to
prepare Requests for Proposal to prospective outside vendor


• Solicits bids for maintenance and construction projects and participates in the selection of contractors and
vendors.


• Prepares the annual reports and budgets for the Associations assigned.


• Processes and tracks all architectural requests by homeowners.


• Reviews and approves time sheets for all direct employees, if applicable, and reviews vendor invoices
before payment.


• Works in conjunction with Association Reserve Study Committees to determine long-term needs regarding


capital improvements, infrastructure and related items.


• Assists in process of amending Association governing documents.


• Assists Association in obtaining FHA approvals.



Qualifications/requirements for Community Manager:
• Strong communication and organizational skills
• Detail oriented
• Excellent time management
• Customer Service Skills
• Ability to prioritize
• Excellent verbal and written skills
• Ability to multi-task and produce exceptional results from vendor contracts
• Must represent the organization in a positive and professional manner
• Works well in a team environment
• Able to work with a diverse group of people


Company Description

www.communityassociationmanagement.com


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Job Description


Community Manager


Location: Southwest Atlanta


The Community Manager is fully accountable for ALL property operations. Leadership ability is a must, as the Community Manager is the leader of the on-site team. The purpose of the Community Manager is to effectively manage and coordinate activities and available resources in order to accomplish property / owner / company / objectives. These objectives will include maximizing occupancy and income levels, increasing property values, minimizing property operation expenses while maintaining a quality product. In addition, the Community Manager will train the assistant manager to assume all his or her duties in the event of the Community Manager’s absence.


The Director


· Ensure your community’s operations run as smoothly as possible.


· Diplomatic, comfortable running the show, and impassioned by the desire to give residents a better living experience.


· Provide guidance when residents have any problems, remaining calm and using good judgment to find solutions.


· Relate well to all types of personalities.


The Leader


· Lead by example to inspire your site team go above and beyond the call of duty.


· Share priorities with your team to make sure they follow protocol and keep residents loving their community life.


· Maintain an open door policy where associates can talk to you about their new favorite TV show as easily as they can discuss improving their sales skills or planning a resident event.


· Use your high-energy to hire, train, and motivate your team – all while minimizing disagreements and misconduct to achieve the ultimate level of synergy.


· Set goals to challenge your team, while also holding yourself accountable for their success.


The Entrepreneur


· Enjoy running your own mini-empire like a true business leader.


· Know how to manage large accounts, and preparing budgets to ensure expenses don’t exceed funds is a no-brainer.


· Super skilled at assessing the current value of the community and continuously looking for new ways to maximize NOI.


The Impact You Can Make



  • Occupancy, retention, and net operating income are at an all-time high – even during renovations!

  • Your site team is on top of their game, which means the community is running efficiently, and resident life borders on utopian.

  • Existing residents are proud to call your community their home, and future residents are pounding down the door to move in.

  • Associates, vendors, and residents always have the information they need because your communication skills are that good.


Your Building Blocks of Success



  • Stellar record of management experience (2+ years preferred)

  • Dynamic team leadership and communication abilities

  • Expert time management, prioritization, and multi-tasking skills in a fast-paced work environment

  • Proven ability to manage budgets and proactively solve problems


 


 


Company Description

WHY FIRST COMMUNITIES

First Communities is passionately committed to developing long term relationships with clients and employees. Our culture is one that is based on honesty, integrity, service, one-on-one communication and trust. We are constantly and aggressively searching for new employees who share our values of excellence without any regard to age, race, gender, ethnicity, income, culture, and religion.

First Communities strives to deliver the highest possible standard for our clients. This standard can only be achieved with the complete dedication and commitment from our employees. As a testament to this commitment, over 60% of our current employees have over 5 years of tenure. We are seeking individuals that have the character and professional qualities to effectively achieve a higher standard for our clients.

Our mission statement follows three basic principles:
-To provide the best possible apartment home, with the best service, to the best qualified applicants at a fair market price.
-To provide this service to all in a professional and enthusiastic manner operating within owner objectives and policies.
-To provide our employees a nurturing and motivating environment that is profitable, honorable and rewarding.

We embrace all fair housing regulations, all wage and hour regulations, and all federal, state and local statutes and guidelines pertaining to the apartment industry.


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Job Description


Immediate opening for an energetic Community Manager to join our team at our beautiful manufactured home park in Riverview, Florida. We are looking for a strong professional to lead daily operations in an efficient, professional, and profitable manner. We are also looking for someone with vision that will help continue to improve and transform our Park. Ideal candidate will have previous manufactured home park experience.This position could be part- or full-time.


As a Community Manager, you will:
• Maintain positive relations with guests, residents and employees
• Collect monthly rent and oversee eviction process


• Increase reservations and occupancy rates
• Manage aspects of new and pre-owned home sales
• Maintain physical appearance of community by conducting ground and building inspections


• Ensure Park rules and regulations are enforced and followed


• Ensure compliance with federal state & local agencies that regulate fair housing laws


• Maintain safety standards throughout the Park


• Hire, train, motivate, and manage a small staff of part-time employees
• Maintain financial operations and adhere to established budgetary guidelines
• Coordinate maintenance issues
• Manage and organize paperwork flow
 


Job Requirements
• 2-3 years of property management experience, mobile home park experience preferred
• Strong customer service, communication, organizational and time-management skills
• Detailed-orientated and the ability to multi-task and problem solve
• Ability to be flexible and work evenings and weekends if needed
• Proven leadership skills and the ability to be a team player in a fast-paced environment
• High School diploma or GED required



If you are a passionate, dedicated, confident and a highly personable professional that excels in getting the job done, we want to hear from you.



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Job Description

The Fairwood Homeowners’ Association is a prestigious developing community located in Prince Georges County, Maryland. Currently at 1650 homes, Fairwood will build out at 1,835 homes. We are looking for a General Manager with demonstrated experience in all facets of large scale HOA management. Experience with developing communities is a plus. A PCAM designation is also a plus, but not a requirement. Proven leadership skills, sound business judgment, and financial management experience are required for this position along with a strong customer service orientation and excellent written/verbal communication skills. Prior experience must include contract management, budgeting, financial analysis and staff supervision. We want a top-notch community association manager who is interested in providing a superior level of personal service to our customer and investing their talent in our fast-growing company.

Company Description

Overview of CAMP
Community Association Management Professionals (CAMP) is a growing and thriving company. We are looking for people interested in providing a superior level of personal service to our customers and investing their talent in our fast growing company.
CAMP is invested in its employees, providing training, mentoring and opportunity for advancement within the community association management industry. We emphasize a team atmosphere that respects the contributions and hard work of all staff.


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Job Description


Community Manager 


RiverTree Landing


The Community Manager is fully accountable for ALL property operations. Leadership ability is a must, as the Community Manager is the leader of the on-site team. The purpose of the Community Manager is to effectively manage and coordinate activities and available resources in order to accomplish property / owner / company / objectives. These objectives will include maximizing occupancy and income levels, increasing property values, minimizing property operation expenses while maintaining a quality product. In addition, the Community Manager will train the assistant manager to assume all his or her duties in the event of the Community Manager’s absence.


The Director


· Ensure your community’s operations run as smoothly as possible.


· Diplomatic, comfortable running the show, and impassioned by the desire to give residents a better living experience.


· Provide guidance when residents have any problems, remaining calm and using good judgment to find solutions.


· Relate well to all types of personalities.


The Leader


· Lead by example to inspire your site team go above and beyond the call of duty.


· Share priorities with your team to make sure they follow protocol and keep residents loving their community life.


· Maintain an open door policy where associates can talk to you about their new favorite TV show as easily as they can discuss improving their sales skills or planning a resident event.


· Use your high-energy to hire, train, and motivate your team – all while minimizing disagreements and misconduct to achieve the ultimate level of synergy.


· Set goals to challenge your team, while also holding yourself accountable for their success.


The Entrepreneur


· Enjoy running your own mini-empire like a true business leader.


· Know how to manage large accounts, and preparing budgets to ensure expenses don’t exceed funds is a no-brainer.


· Super skilled at assessing the current value of the community and continuously looking for new ways to maximize NOI.


The Impact You Can Make



  • Occupancy, retention, and net operating income are at an all-time high – even during renovations!

  • Your site team is on top of their game, which means the community is running efficiently, and resident life borders on utopian.

  • Existing residents are proud to call your community their home, and future residents are pounding down the door to move in.

  • Associates, vendors, and residents always have the information they need because your communication skills are that good.


Your Building Blocks of Success



  • Stellar record of management experience (2+ years preferred)

  • Dynamic team leadership and communication abilities

  • Expert time management, prioritization, and multi-tasking skills in a fast-paced work environment

  • Proven ability to manage budgets and proactively solve problems


 


 


Company Description

WHY FIRST COMMUNITIES

First Communities is passionately committed to developing long term relationships with clients and employees. Our culture is one that is based on honesty, integrity, service, one-on-one communication and trust. We are constantly and aggressively searching for new employees who share our values of excellence without any regard to age, race, gender, ethnicity, income, culture, and religion.

First Communities strives to deliver the highest possible standard for our clients. This standard can only be achieved with the complete dedication and commitment from our employees. As a testament to this commitment, over 60% of our current employees have over 5 years of tenure. We are seeking individuals that have the character and professional qualities to effectively achieve a higher standard for our clients.

Our mission statement follows three basic principles:
-To provide the best possible apartment home, with the best service, to the best qualified applicants at a fair market price.
-To provide this service to all in a professional and enthusiastic manner operating within owner objectives and policies.
-To provide our employees a nurturing and motivating environment that is profitable, honorable and rewarding.

We embrace all fair housing regulations, all wage and hour regulations, and all federal, state and local statutes and guidelines pertaining to the apartment industry.


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Job Description


 


Associa - Community Manager Job Description


The Community Manager is responsible for all aspects of HOA and building / facility management of a portfolio of community associations. This is for a portfolio of communities which includes single family homes, condos, and PUDs. Enforcement of Governing Rules & Documents.


ESSENTIAL DUTIES AND RESPONSIBILITIES:



  • Meetings - prepare and distribute board packets including management reports and meeting agendas, attend all business meetings of the Board, prepare minutes and action items, coordinate the free flow of information to the Board, work with all committees of the Board

  • Budget and Finance Duties - overseeing expenditures, budget management, reserve studies, reserve investments/funding

  • Books and Records - collect and organize all documentation related to Association operations including records/books, documents, correspondence

  • Vendor Management - coordinate bidding process, present the Board with the results, oversee vendor contracts, and ensure completion of approved scope of work

  • Maintenance - general supervision of the maintenance of all common areas, keeping records of maintenance, ensure prompt compliance with any and all orders or requirements of all federal, state, county or municipal authorities or agencies having jurisdiction with respect to the Association

  • Personnel Supervision - staff includes a shared assistant

  • Miscellaneous - perform other duties and exercise other powers as may be delegated to him/her from time to time by action of the Board of Directors according to legal codes


Associa PCM continues to grow, thrive, and provide excellent services to our clients. Our advanced technology platforms and our ability to adapt to the ever changing world around us makes us the world leader in the industry. We have remained successful and productive, and will continue to bring in the right candidates to join our team.


Company Description

With more than 180 branch offices across North America, Associa delivers unsurpassed management and lifestyle services to nearly five million residents worldwide. Our 10,000+ team members lead the industry with unrivaled education, expertise and trailblazing innovation. For more than 40 years, Associa has provided solutions designed to help communities achieve their vision. To learn more, visit www.associaonline.com.


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Job Description


Business Manager----University Oaks


2360 W. Broad St. Athens, GA 30606


The Business Manager is to assist the Community Manager in effectively managing the property. In the manager’s absence, the Business Manager will assume all responsibilities associated with accomplishing property objectives as set forth by the company and property owners. In addition, the Business Manager is responsible for all bookkeeping as well as accurate reporting of all deposits, vacancies and income/delinquent balances.


Essential Duties:



  1. Conduct all business in accordance with company policies and procedures, Fair Housing, ADA, Fair Credit Reporting Act and all other Federal, State and Local laws pertaining to Multi-Family Housing.

  2. Fully implement and enforce all policies and procedures as outlined in the FCM Policy and Procedures Manual.

  3. It is the responsibility of the Business Manager to maintain accurate resident records, update the Community Manager daily of rents collected and delinquent rents, assist the Community Manager in preparing all notices such as late rent letters, dispossessory filings, letters, notice to cure or surrender letters, return payment letters, noise complaints etc., inspect units during eviction process to determine occupancy, and post and deposit all monies received in the office on a daily basis.

  4. Maintain quality staff communications. Assisting the Community Manager in implementing and adhering to the ABC’s of Leasing as well as First Communities TOP TEN MANAGEMENT CONCEPTS. Must possess knowledge of all phases of leasing and resident retention programs. Contact and follow up on all lease renewals. Show and close prospects when needed. Answer and handle incoming calls from current residents always offering them excellent customer service.

  5. Maintain awareness of the market conditions and trends for concessions, contributing ideas to the Community Manager for marketing the community and improving resident satisfaction.

  6. The Business Manager will assist the Community Manager in updating and maintaining records for move-ins/outs, application status, traffic activity, closing ratios, etc. They will also assist in organizing files, processing all paperwork, and proofreading all leases and letters for accuracy.

  7. The Business Manager will perform any additional duties the Community Manager or Regional Manager assigns to them.

  8. Business Manager may also be required to fulfill all the duties of a Leasing Consultant if property size dictates.


Education, Knowledge, Skills



  • Prefer a minimum of high school degree.

  • Prior experience in property management or in a related industry preferred.

  • CAM®,ARM® designation preferred.

  • Excellent written and verbal communication skills providing for effective communication with residents, employees, peers, vendors, owners, etc. and to assist in efficient operations.

  • Bi-lingual abilities (written and verbal) may be required based on specific needs of property.

  • Computer software experience to include MS Word, MS Excel, MS Outlook, YARDI®, and related is preferred.

  • Basic understanding of Landlord/Tenant laws and application, familiarity with the state specific Lease and Addendums, Fair Housing/ADA regulations and application, OSHA & EPA requirements for property management industry.


Working Environment/Requirements


A portion of the typical work day is spent at desk handling paperwork, resident files, computer entry, correspondence, and resident meetings. Remainder of job requires constant physical walking and leasing demonstrations of community, walking up/down stairs and covering multi-terrain landscape of property. Local travel to bank, purchase office supplies, etc. requires operable personal vehicle and valid driver’s license. Out of state travel may be occasionally required.


 


Company Description

WHY FIRST COMMUNITIES

First Communities is passionately committed to developing long term relationships with clients and employees. Our culture is one that is based on honesty, integrity, service, one-on-one communication and trust. We are constantly and aggressively searching for new employees who share our values of excellence without any regard to age, race, gender, ethnicity, income, culture, and religion.

First Communities strives to deliver the highest possible standard for our clients. This standard can only be achieved with the complete dedication and commitment from our employees. As a testament to this commitment, over 60% of our current employees have over 5 years of tenure. We are seeking individuals that have the character and professional qualities to effectively achieve a higher standard for our clients.

Our mission statement follows three basic principles:
-To provide the best possible apartment home, with the best service, to the best qualified applicants at a fair market price.
-To provide this service to all in a professional and enthusiastic manner operating within owner objectives and policies.
-To provide our employees a nurturing and motivating environment that is profitable, honorable and rewarding.

We embrace all fair housing regulations, all wage and hour regulations, and all federal, state and local statutes and guidelines pertaining to the apartment industry.


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Job Description


Supervising property maintenance and upkeep of facilities and amenities


 Provide guidance and oversight to the board of directors and owners


Oversee the operations, business management, budget, common areas.


Enforcing of the CC&R's


Supervising vendors and maintenance


Coordinating Board Meetings


Good Communicator with the boards and residents


 


Company Description

We manage Homeowner Associations


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Job Description


Job purpose


All-In-One Community Management is continuing to grow! We are looking for a passionate Community Association Manager (CAM) to join our team.


Duties and responsibilities


· Develop Long-Term Relationship with Account Portfolio


· Develop and Maintain Industry Vendor Relationships


· Attend Board Meetings


· Seek Estimates and Proposals as Advised by Clients


· Provide Administrative, Operational, and Managerial Service to Clients


· Develop Annual Budgets


· Attend Annual Board Meetings and Elections


· Coordinate with Internal Departments Regarding Portfolio


· Other Tasks as Directed


Qualifications


· Licensed Community Association Manager or Real Estate Salesperson


· Prior Industry Experience (preferred)


· Comfortable Using Mobile Technology, i.e. Tablets and Smart Phone


· Problem Solver


· Financial Report Knowledge (Balance Sheet & P/L Statement)


· Detail Oriented


· Organized and Able to Meet Deadlines


· Self-Starter


· Team-Player


· Willingness to Work Evenings


· Excellent Verbal and Written Communication


· Intermediate to Advance Knowledge of Microsoft Office (Outlook, Word, Excel)


· General Computer Competency


Working conditions


Account Portfolio will be located in West Cobb, East Paulding, & Kennesaw


Our office is located at 110 Evans Mill Dr., Suite 702 Dallas GA 30157


Direct reports


Operations Officer



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Job Description


Job Summary


We are a Community Management company who provides property management services to various condominiums and homeowners’ associations as well as commercial rental communities in the Washington-Baltimore area.


Candidate must perform well under pressure, maintain a positive attitude always, meet the goals of the team, have the desire and ability to motivate self and a team of professionals. Must have strong oral and written communication skills and have years of experience in providing exceptional customer service.


Role and Responsibilities



  • Serve as the primary Point of Contact for Board Members

  • Work closely with Board members, residents and contractors.

  • Prepare annual budgets and monthly meeting reports.

  • Meet multiple deadlines at one time.

  • Prepare a Request for Proposal (RFP), review proposals and work closely with contractors to ensure work is completed in a timely fashion and per specifications.

  • Be familiar with Maryland insurance requirements for condos.

  • Perform property inspections.

  • Required to travel to and from various communities.

  • Responsive to email requests.


Qualifications and Education Requirements



  • Associates Degree or equivalent. Two – Three years of experience in property management, Homeowner’s Association and Condominium.

  • Must be available to attend evening meetings a couple times per month.

  • Demonstrate ability to read, write and communicate effectively.

  • Interpret and explain legal documents and financial reports.

  • Effectively communicate with Board of Directors, residents and vendors.

  • Maintain the standards and behaviors consistent with the core values and culture of Potomac Valley Management.

  • Maintain a professional and positive attitude.


Preferred Skills



  • Competency in Microsoft applications including Word, Excel, and Outlook.

  • Caliber and TOPS software preferred, however not required.


Benefits



  • Health insurance

  • Dental insurance

  • Vision insurance

  • Paid time off


Certification
Community Manager of Community Associations (CMCA) (Not required)
Association Management Specialist (AMS) (Not required)


 


 


Company Description

We are Community Management company who provides property management services to various condominium and homeowners’ associations as well as commercial rental communities in the Washington-Baltimore area.


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Job Description


Company Profile


Galilee Equity Management is a fast growing multifamily property management company with ample opportunities to grow and excel in this business. We pride ourselves on educating all employees on personal financial management and encourage everyone to start their own business within real estate. We are committed to helping all team members achieve the next level of career and financial success. Galilee Equity Management exists to provide our residents with an enjoyable living environment that offers heroic customer service, and a place to call home that is convenient, modern, functional, and exceeds their expectations. Service to the customer, current resident or not, is above all else. Our well-trained staff will be easily available to provide effective and efficient service to every resident, by treating them with a caring attitude, and responding to their needs with a sense of urgency. Our goal is to achieve 100% satisfaction from every resident who chooses to call our community home. We operate at the highest level of integrous standards and are constantly driving innovation and change to make a positive impact for our residents AND our businesses profitability.


What We Can Offer You


  • Unmatched experience through property rehabs and re-positioning

  • Competitive Salary and Bonus Program


  • Excellent benefits package including medical, dental, vision, disability, and life insurance

  • Generous PTO (vacation) and holiday package

  • Ample opportunities for growth and advancement for employees who embody the Galilee way


Community Manager Job Description


The community manager is responsible for the day to day operations of the community with customer service being above all else. The community manager must assist in building a strong performing team with common goals and objectives. Duties include: participation and oversight of budgeting, workplace safety, financial reporting and tracking, marketing, operations, and the property’s overall performance as a real estate asset.


Performance Measurements:



  • Property Occupancy: Greater than 95%

  • Delinquency: 0%

  • Resident Turnover: Less than 40%

  • Total Income: 100%+ of Budgeted Amount

  • NOI: 100%+ of Budgeted Amount

  • Resident Events: 1 per month


Job Duties Include, but are not limited to the following:



  • ROCKSTAR CUSTOMER SERVICE!

  • Generate ideas on a monthly basis to either increase income or decrease expenses and present to the Regional Supervisor.

  • Manage employee performance specifically related to follow ups with prospects utilizing a CRM

  • Manage budgets and participate in property financial meetings

  • Personally inspect each building at least once each month. Maintain a monthly record of inspections and provide follow up supervision as needed. Inspect all areas of the community including all buildings, common grounds, playgrounds, clothes care centers, pools, mail rooms, models, fitness centers, and any other common areas to ensure that team members are performing their assigned duties.

  • Personally inspect all vacant apartments and decide the extent of repairs and maintenance required.

  • Personally inspect and approve made ready units to insure quality and performance.

  • Monitor supply inventory and replacements using a log in coordination with the service manger to track appliance inventory in apartments.

  • Ensure common areas such as pathways, stairways, grounds, playgrounds, common grounds, are clean and in safe condition. Repair any unsafe items immediate or mark so as to ensure no person is injured.

  • Monitor work of contractors and report finding and concerns to Sales Representative and Regional Supervisor.

  • Continuously be aware of safety practices and procedures. Conduct monthly Safety Meeting with all staff members.

  • Proof all new leases and renewals to ensure that they are properly completed.

  • Ensure that the entire staff is aware of the company’s leasing policy and Fair Housing is understood and followed by all team members and contractors. Ensure that the necessary Fair Housing notices are posted as required by local, state and federal regulations.

  • Manage collections and evictions of tenants in compliance with company policies, court orders, any attorneys, and Regional Supervisor.

  • Immediately report claims concerning property incidents to Regional Supervisor and ownership.

  • Assure that equipment is kept in working condition and any repairs are made as necessary. Replace equipment as necessary coordinated and approved by Regional Supervisor.


Team Member Relations



  • Hire and train new team members and provide the new hire with a thorough introduction of the community and the Company so that they understand what is expected of them.

  • Supervise all on site personnel both directly or indirectly.

  • Provide the entire staff with leadership and supervision that will motivate team members to perform.

  • Constantly coach and mentor team members on individual and community goals.

  • Review team member’s performance and schedule any training that is needed.

  • Make any recommendations for advancement and promotion of above average team members and recommendations for termination of non-qualified team members.

  • Report any team member injuries to Regional Supervisor.


Marketing



  • Oversee the daily marketing, sales, and customer service efforts to ensure maximum potential is reached.

  • Ensure that model units are clean and in make ready conditions at all times.

  • Review first impression items monthly. Entrance signs, office, and professional attire.

  • Review shopping reports with office staff and provide guidance on how to improve.

  • Participate in the advertising plan for the community.


Resident Relations



  • Ensure that the staff provides superior customer service to all residents.

  • Personally speak to residents who present challenging problems that other staff members cannot resolve and attempt to resolve the matter and report to Regional Supervisor for further guidance.

  • Assure proper dress, neatness and personal cleanliness by the entire staff in maintained at all times.

  • Follow up with residents after maintenance has been performed through phone calls, personal notes.

  • Communicate to your residents about community news.


Accounting Procedures



  • Assure that there is a daily bank deposit of all checks and money orders received.

  • Assure that credit card expenses are properly accounted for by reconciling with actual receipts twice a month.

  • Ensure that budgets are being met for both income and expenses.


Qualifications


  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience



  • 1 year of Resman experience preferred

  • Associate’s degree (A.A.) or equivalent from two-year college or technical school; or 3-5 years related experience and/or training; or equivalent combination of education and experience.

  • Certified Apartment Manager (CAM) designations or others are a major plus.


Skills



  • Proficiency with MS Excel, Power Point, Word

  • Familiar with federal, state, and jurisdictional laws and regulations concerning multi-family housing, Fair Housing, and employee safety. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.

  • Ability to effectively present information and respond to questions from owners, residents and the general public. Ability to calculate figures and amounts such as discounts, commissions, percentages. Ability to solve problems and deal with a variety of circumstances involving residents, prospects, and emergency situations. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.


Physical Requirements and Working Conditions


The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.



  • Requires the ability to sit or stand for long periods of time, with frequent interruptions, including reaching, bending, or carrying

  • Requires manual dexterity with normal hand/finger movement and coordination

  • Talking, hearing, and seeing are important elements of completing assigned tasks

  • Occasionally lifts, carries, positions, or moves objects weighing up to 25 pounds

  • Working environment is typically in an office setting, with occasional need to leave the premises for business purposes

  • Requires the ability to drive an automobile in order to make bank runs or to attend meetings

  • Requires the use of a telephone, scanner, fax machine, computer, printer, calculator, copy machine, and other typical office equipment

  • May work non-traditional hours, including evenings or weekends in order to complete work or to attend meetings


Work Environment


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is often exposed to outside weather conditions.


Company Description

Galilee Equity Management is a fast growing multifamily property management company with ample opportunities to grow and excel in this business. We pride ourselves on educating all employees on personal financial management and encourage everyone to start their own business within real estate. We are committed to helping all team members achieve the next level of career and financial success. Galilee Equity Management exists to provide our residents with an enjoyable living environment that offers heroic customer service, and a place to call home that is convenient, modern, functional, and exceeds their expectations. Service to the customer, current resident or not, is above all else. Our well-trained staff will be easily available to provide effective and efficient service to every resident, by treating them with a caring attitude, and responding to their needs with a sense of urgency. Our goal is to achieve 100% satisfaction from every resident who chooses to call our community home. We operate at the highest level of integrous standards and are constantly driving innovation and change to make a positive impact for our residents AND our businesses profitability.


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Job Description


If you LOVE assisting customers and helping a team provide OUTSTANDING customer service, this may be your job. CALL CENTER experience is required!


We're not looking for just anyone....we want the best Customer Support Manager out there.


We have a small team of 7 people, and our goal is to WOW our customers, not just handle their calls. We're not about managing to a set of metrics...we're about offering a service experience to our callers that is second to none. Our customers are homeowners, and we want to develop a relationship with them that lets them know "we've got this!"


If you think you are this kind of person, we want to hear from you.


Customer Support Manager Responsibilities:



  • Hiring, training, and coaching call center representatives to support and WOW our customers.

  • Answering representative’s questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fielded by representatives

  • Leading team meetings, gaining a better understand of the calls representatives are receiving, educating and coaching workers regarding processes and practices, and explaining expectations.

  • Identifying trends and establishing call center goals, in cooperation with other department representatives.

  • Ensuring staff members are achieving desired service levels and taking corrective action, as needed.

  • Preparing reports and analyzing call center data to improve processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction.

  • Other tasks as assigned to improve performance of Call Center and Company.


Customer Support Manager Requirements:



  • Some college preferred.

  • 5 years of experience in Customer Service Call Center functions.

  • 3 years of supervisory experience in a Customer Care environment.

  • Ability to remain calm under pressure,

  • Ability to multi-task, especially during peak hours or intense situations.

  • Exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills.

  • Strong coaching, motivating and leadership skills.

  • Able to make decisions quickly.

  • Attention to detail.

  • Proficiency with necessary technology, including computers, software applications, phone systems, etc.

  • Polite, professional phone voice.


Keywords: Call Center, Customer Care


Company Description

www.communityassociationmanagement.com


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Job Description


We are seeking a Community Manager to become a part of our team! You will help plan and facilitate all real estate activities and transactions. 


Responsibilities:



  • Oversee and coordinate all real estate transactions 
    • mainly New Leases, Lease Renewals and move out / close out letters


  • Attract and educate new tenants

  • Investigate and resolve tenant complaints

  • Update and improve property grounds

  • Ensure all work order and repair requests are processed in a timely fashion

  • Supervise property maintenance staff

  • Enforce property and associations' rules and regulations


Qualifications:



  • Previous experience in property management or other related fields

  • Familiarity with real estate contracts and leases

  • Ability to build rapport with tenants

  • Ability to multitask and prioritize

  • Excellent written and verbal communication skills required.

  • Knowledge of One-site / Realpage property management software and Quickbooks preferred

  • Note: This particular job could be done in 25-30hr per week so the ideal applicant would have the willingness to spend the remaining time outdoors enhancing the beauty of our community (gardening, trash pickup etc). 



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Job Description


We are seeking an experienced full-time community manager for a market rate property in Muskegon, MI.


Managers are responsible for the overall management of sites, including oversight of onsite offices, leasing, AP related duties, fiscal management, and contract administration. Additional responsibilities include supervision of site employees. This position is an excellent opportunity for assistant and community managers looking for upward growth opportunities.


Scope and Purpose


Community Managers will be responsible for the overall management of the site in accordance with company policies and procedures, under the supervision of the Regional Property Manager. Additionally, it is the responsibility of the Property Manager to carry out all duties in full compliance with Fair Housing and Equal Opportunity regulations as well as with the company’s  Fair Housing personnel policy and in compliance with Equal Employment Opportunity regulation and our  EEO policy. Some of the physical demands include lifting up to 15 pounds, having a valid driver’s license, being able to walk up and down steps and able to use a computer. All Community Managers must hold a valid real estate license, if required by code.


Duties and Responsibilities


The Property Manager reports to the Regional Manager and is directly responsible for:



  • Personnel Administration

  • Maintaining the community in an attractive manner at all times

  • Application processing and compliance with any applicable site programs.

  • Accounts receivable/payable processing.


  • Marketing/advertising activities.

  • Tenant/landlord relations.

  • Special projects and tasks as assigned by the Regional Manager (or E.V.P.)

  •  Prepare reports as directed.


Skills/Qualifications:


Minimum two years’ experience in property management industry required. Also, must demonstrate skill in: marketing and leasing, budgets, strategic planning, verbal and written communication, safety management, leadership and interpersonal communication, conflict resolution, and facilities management systems. Familiarity with OneSite is a plus.


All candidates must have a valid driver’s license and own transportation.


We offer very competitive salary, commission and bonus opportunities, along with medical, dental, vision, and 401k benefits in addition to paid vacation and time off. This is a great opportunity with tremendous growth potential.


We are an equal opportunity employer.



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Job Description


Who we are –


Vie offers an environment where our employees' ideas are not only heard but implemented. We offer a team based and structured environment; however, employees are expected to be self-disciplined, creative, and entrepreneurial.


We attract and retain the best people by encouraging a culture of diversity and inclusion. We collectively bring the shared experiences and unique characteristics of our team to identify the best concepts for creating inspired lifestyles.


Who you are –


Audacious, Adventurous, Bold and Enthusiastic
Health conscious and active
Connected and sociable
Accessible and charitable
Diverse and unique
Must have abilities -


Natural Credibility and Leadership Skills - Diversity of experience through Hospitality, sales, operations, development and Student Housing
Energetic and Supportive – Entrepreneurial spirit; “go getter”
Ability to Communicate – Open, honest, gives and receives feedback; expresses ideas and thoughts
Empathetic – Kind; treats other fairly
Ability to Make Tough Decisions – Problem solver, provokes thought, and moves quickly towards action
Qualifications –


Degree in Marketing or Public Relations is a plus, but not required
3+ years of experience in a marketing, sales, retail, hospitality or multifamily industry role
Sales and business development experience
Field management, experiential marketing, sales, marketing, business development
Managing integrated marketing campaigns from inception to completion
Un jour dans la vie de (A day in the life of) –


Create, budget and organize marketing plans that include pricing strategies, balancing company objectives and resident satisfaction
Develop integrated marketing campaigns
Execute strategic partnerships and own business development
Formulate, direct and coordinate marketing activities and policies to promote the property, working with local advertising and promotion managers
Direct the hiring, training, and performance evaluations of marketing and sales staff and oversee their daily activities
Initiate market research studies and analyze their findings
Participate in community outreach activities to create brand awareness of the apartment community in the marketplace
Understand and comply with Fair Housing Laws
Compile lists describing property amenities and successfully promote to all prospective residents


Company Description

Vie Management is a vertically integrated real estate investment and management company operating a diversified portfolio of student housing and multifamily communities throughout the United States.

We create destination branded lifestyle experiences through innovation and a commitment to excellence.


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Job Description


Community Association Management is a leading provider of services to Home Owners' Associations in the Carolinas. We pride ourselves on taking excellent care of our clients. We are in need of a Vendor Manager to join our team.


Primary Purpose of the Vendor Manager:


Vendor Managers must provide analyses to the organization on vendors and ensure the terms/ or requirements of contracts are followed by all parties. Vendor Manager must be able to build positive relationships with existing and new vendors and maintain good relationships with existing external clients/ internal departments.


Essential Duties and Responsibilities:


• Manages the software tool that contains the vendor supporting documentation as per the company policies.


• Coordinate Onboarding new HOA vendors with management team


• Research and document any changes related to the vendors profile


• Assist with maintenance of liability insurance administration


• Work directly with new vendors to assure proper documentation is received prior to entry into database


• Respond to calls, emails and other communications from vendors, Portfolio Managers/ Coordinators and Board Members


• Address and respond to CRM Database tasks


Qualification/requirement:


• Minimum of 3 years of Administrative experience


• Knowledge of MS Office suite including Excel


• Strong communication and written skills


• Knowledge of Vendor tracking software preferred but not required


• Detail oriented; well organized


• Excellent time management


• Customer Service Skills


• Ability to prioritize and multi-task


• Must represent the organization in a positive and professional manner


• Works well in a diverse team environment


Experience/Training:


Associate degree; or equivalent from a two-year college or technical school; or 3 or more year’s related experience and/or training; or equivalent combination of education and experience.


Company Description

www.communityassociationmanagement.com


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Job Description


 Immediate opening for an energetic Community Manager to join our team at our beautiful 55+ manufactured home park in Lake Placid, Florida. We are looking for a strong professional to lead daily operations in an efficient, professional, and profitable manner. We are also looking for someone with vision that will help continue to improve and transform our Park. Ideal candidate will have previous manufactured home park experience. This position could be part- or full-time.


As a Community Manager, you will:
• Maintain positive relations with guests, residents and employees
• Collect monthly rent and oversee eviction process


• Increase reservations and occupancy rates
• Manage aspects of new and pre-owned home sales
• Maintain physical appearance of community by conducting ground and building inspections


• Ensure Park rules and regulations are enforced and followed


• Ensure compliance with federal state & local agencies that regulate fair housing laws


• Maintain safety standards throughout the Park


• Hire, train, motivate, and manage a small staff of part-time employees
• Maintain financial operations and adhere to established budgetary guidelines
• Coordinate maintenance issues
• Manage and organize paperwork flow


Job Requirements
• 2-3 years of property management experience, mobile home park experience preferred
• Strong customer service, communication, organizational and time-management skills
• Detailed-orientated and the ability to multi-task and problem solve
• Ability to be flexible and work evenings and weekends if needed
• Proven leadership skills and the ability to be a team player in a fast-paced environment
• High School diploma or GED required



If you are a passionate, dedicated, confident and a highly personable professional that excels in getting the job done, we want to hear from you.



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Job Description


SCOPE:


Under the direction of the Regional Manager, the primary function of the Community Manager is providing competent and effective leadership which will ensure the growth and success of both the community as well as employees.  The Community Manager is responsible for all phases of the operation of the Property, including but not limited to; general administration, maintenance, leasing, resident relations, collection of rents, cleanup of violations and oversight of all personnel and resources and adherence to all applicable fair housing laws governing real estate sales, leasing and management maintenance service.


RESPONSIBILITIES:



  • Maximizes the overall operating performance and return on investment by managing occupancy, delinquency, violations and curb appeal/maintenance of the community infrastructure

  • Performs weekly property visits to evaluate compliance with community policies regarding parking, curb appeal, pets, and property maintenance

  • Ensures that all rents are collected by months end and handles delinquent accounts

  • Responsible for hiring, onboarding, training and performance management of Maintenance Technicians and Assistant Community Managers of the property

  • Accountable for labor and operational budget development and performance; prepares budget for labor and operational cost, manages labor and operational cost to ensure compliance with budget

  • Ensures that all policies, rules and procedures are followed by community residents, visitors, vendors and employees

  • Conducts direct sales and marketing activities including maintenance of up-to-date sales materials, home flyers, banners and promotions posted and available to potential buyers; ensuring homes for sale are posted on appropriate sites such as Craig’s list, Facebook and other sites; follows-up on lead management; processes and completes all sales paperwork

  • Manages new home inventory as appropriate to protect the value of the asset through proper set-up, inspections, title, utilities etc. until sale is complete


QUALIFICATIONS:



  • High School diploma Equivalent is required, College degree preferred

  • 3 years of related management experience in retail, hospitality or property management preferred

  • Demonstrated leadership, guidance and ability to delegate priority tasks

  • Experience with budget development and monitoring and financial management and analysis

  • Moderate proficiency in office productivity software; knowledge of rent management software preferred

  • Ability to understand and apply company policies, local, state and federal regulations regarding facility management and fair housing. 

  • Bilingual in English/Spanish


COMPETENCIES: 




  • Treats everyone with respect, compassion and kindness – Builds internal respect and loyalty with customers. Demonstrates concern for customers. Effectively responds to customer needs. This includes responding timely to requests, listening to others, and seeking to understand others when there are differences of opinion, finding ways to build on each other’s ideas. Acts with empathy and focus, while able to resolve problems.


  • Demonstrate integrity, transparency and doing things the right way – Makes lemonade out of lemons. This includes following policies, demonstrating financial responsibility with Lakeshore assets, complying with state and federal law, and practicing safety. Conforms to the highest professional standard. Turns challenges into wins.


  • Collaboration and team work – Involve key stakeholders in decision making. This includes developing and maintaining positive work relationships. Enhances the level of mutual cooperation. Actively participates in team-oriented objectives and activities. Focuses on team success, over individual.


  • Solves problems and is transparent about outcomes – Champions new initiatives beyond the scope of the department. Seeks to improve in all aspects of work performance. Creates an environment of continuous improvement and innovation. Encourages people to maintain high standards of quality and thoroughness.


  • Serves our employees and residents to improve their lives – This includes maintaining the property that creates curb appeal, a welcoming community environment, supports individual and family activities, creates a sense of neighborhood. At work, continually challenges self to grow and develop to be the best you can be at work.


  • Developing Fellowship – The ability to influence others through insight, logic and communication in a positive way to attain results. Inspires and motivates others to achieve goals, complete task and deliver discretionary effort. Is a consistent role model of the Lakeshore values, leadership competencies, and a commitment to continuous improvement.


  • Implementing the Vision – The ability to articulate the vision and get others to take responsibility through training, setting clear and transparent expectation, managing performance, providing early, often, and actionable feedback. Provides appropriate tools and resources for employees to implement vision and tactics. Delegates effectively.


  • Following Through – The ability to create plans, check-in periodically to insure progress is being made, and assist as appropriate to remove barriers, helps others learn from mistakes and insure task are completed. Also includes, asking tough questions, facing disagreements, and managing conflict constructively. Holds self and others accountable to agree upon expectations.


  • Achieving Results – Sets challenging goals, stays focused on results, and builds a culture where employees want to provide maximum contribution. Demonstrate leadership by challenging status quo, taking a stand, have healthy, respectful debate to improve processes and outcome.


  • Team playing – Builds credible and trustworthy working relationships with boss, peers and subordinates. Develop followers to use their strengths and help them achieve their professional goals. Viewed as an effective team member and has ability to influence senior leaders.



PHYSICAL REQUIREMENTS:


Occasional exposure to wet/and or humid conditions; the employee will occasionally lift packages up to 20 lbs.; frequently required to walk; frequent exposure to outside weather conditions.


COMPENSATION:   $31,200 - $41,600/yr


LOCATION: Heather Hills


Lakeshore Management is an equal opportunity employer. Qualified applicants will receive consideration without regard to age, race, color, religion, sex, gender identity, sexual orientation, disability, national origin, or protected veteran status. Applicants are encouraged to confidentially self-identify when applying. Employment is contingent upon successful completion of background investigation including pre-employment drug screening. Lakeshore is a smoke-free and drug-free workplace. No recruiters or agencies without a previously signed contract. Only candidates whose profiles closely match requirements will be contacted during this search.



Job ID:4296/122



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Job Description


 


Community Manager Position


The Community Manager is accountable for all day to day property operations and enhancing the value of the property. The community manager will focus primarily on community management, resident retention/relations, and daily operations. They are expected to perform regular operational tasks such as collecting rent and loan payments, managing supplies and marketing materials, developing staff, and protecting all company assets. The CM is also the main advocate for the residents and will be the point person when it comes to resolving all complaints that come through your office.


 


Manufactured Home (Mobile Home) Experience Preferred.


 


Responsibilities will include but are not limited to:


· Leading on-site sales and marketing efforts


· Enhancing resident experience


· Maintaining and developing good working relationships between vendors and the corporate office


· Administering and maintaining resident ledgers


· Overseeing customer billing and collections


· Executing the company’s standard operating procedures and policies


· Working with vendors to beautify the property


· Other duties and projects as assigned by Regional Manager


 


Qualifications:


· High school diploma or GED


· Team oriented with an exceptionally strong work ethic and outstanding interpersonal skills


· Problem solving and organizational skills with attention to detail


· Communication skills


· Strong judgement and decision-making skills


· Valid driver’s license and good driving record


· Strong customer service skills


· Ability to create legible written reporting and note taking


· Basic computer knowledge, particularly email and internet


· Able to work independently as well as part of a team


· Availability to work on an on-call as needed during non-business hours


· Pass criminal background check


Company Description

WHO ARE WE?
AN EXECUTIVE SEARCH FIRM THAT GETS IT DONE!
We understand that when we do it right, we will get an opportunity to work with you again. Our firm was founded in 1988 to specialize in executive search for middle and senior level executives across most industries. Now, in addition, we recruit world class Financial Advisors for many of the top Banks and Brokerage Houses in the world. Additionally, we place real estate and property management candidates across the United States.


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Job Description

Job Description

Community Manager


Edgewood Management Corporation provides superior real estate management and Edgewood Management Corporation is a 45 year old, premiere affordable property management company, responsible for 27,000 units in fourteen states and the District of Columbia. Edgewood’s portfolio represents a variety of multifamily products that include high-rise, mid-rise, garden and townhouse style rental units.


Edgewood Management Corporation provides superior management services for a variety of residential properties and has an exceptional track record to resolve problems and reposition troubled assets in all areas: operations, administrative, financial and physical.  Edgewood Management Corporation is recognized as the 9th largest manager of Affordable Housing by the National Affordable Housing Management Association and the 50th largest manager by the National Multi-Housing Council.


Our reputation for providing high quality services with integrity has earned us the trust of our clients and our employees. Edgewood Management Corporation offers a supportive environment where employees are encouraged to develop their skills and talents to their fullest potential. Edgewood is always looking for positive, motivated, and hardworking individuals to join our Edgewood Team


Essential Duties and Responsibilities: 



  • Manage the day-to-day outreach, sales and customer service efforts to meet and exceed performance targets

  • Monitor property and staff to ensure compliance with all Fair Housing and Fair Credit Reporting Requirements, Human Resources and Operations policies and procedures, and Safety Management programs

  • Promote Resident Services initiatives to drive efforts at the community level, engaging residents in social, educational, planned activities and events

  • Prepare reports of all operational financial data to the Regional Property Manager, Property Staff Accounts and other Corporate Departments as requested

  • Lead staffing, training and development initiatives for the property to ensure the best talent is part of the property team


Requirements: 



  • The successful Community Manager will have the following qualifications:

  • Marketing, leasing, and leadership experience, a Must

  • High-end Luxury, Class A property experience, a Must

  • Multiple languages preferred, but not required (Spanish, Amharic, Mandarin, a plus) 

  • Two (2) years supervisory experience effectively working with all levels of staff and management

  • Must be knowledgeable of all local, state and federal Fair Housing laws and regulations

  • Superior customer service skills and the ability to deal with difficult people and challenging situations while maintaining a positive and calm demeanor

  • Ability to effectively and accurately communicate and present information verbally and in writing

  • Must be proficient with MS Office

  • Possess proven financial and accounting acumen

  • Demonstrated ability to read a budget, conduct financial analysis and provide practical narrative and financial reporting

  • Experience with Onesite and I-docs software, preferred

  • HCCP & SHCM or equivalent


Edgewood prides itself on offering a competitive salary and extensive, market-competitive health and welfare BENEFITS including:



  • Medical, Dental & Vision

  • Prescription Drug Program

  • Paid Vacation & Holiday

  • Paid Personal/ Sick Leave

  • Company Paid Life Insurance

  • Company Paid AD&D Insurance

  • Company Paid Short- Term

  • Company Paid Long-term Disability

  • Supplemental Life Insurance

  • Dependent Supplemental Life Insurance

  • Educational Assistance

  • Financial Planning

  • Retirement Savings Plan with company matching

  • Company outings and events


Edgewood Management Corporation is committed to a diverse workforce and is an Equal Opportunity Employer.


Company Description

Our mission is simple: Help people improve their lives. At Edgewood, we operate differently by design. While we are a highly successful organization and care about our continued growth and success, we are driven by a genuine desire to help people improve lives. We care about our residents. We care about our clients and our suppliers. And we care about each other. Our culture thrives because our core values govern our actions and preserve our organization’s moral compass at every level.

Members of Team Edgewood enjoy a positive, supportive environment where employees are encouraged to develop their skills and talent to their fullest potential.

At Edgewood, we believe that a well-trained staff is vital to achieving the highest client and customer satisfaction. Training makes our team members the best in their fields. Through Edgewood Vantage University (EVU) we offer the best tools and resources needed to succeed.


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Job Description


 


Assistant Community Manager


The Assistant Community Manager is responsible for assisting in all operational duties of the Community Manager including, reporting, rent processing, and overseeing the community and community staff in the Community Manager’s absence.


 


Essential Job Functions:



  • Assists with daily and month-end reporting including accurate reporting on resident ledgers.

  • Responsible for posting rent, collection on delinquency, the eviction process, creating/posting POs, and daily deposits.

  • Secures and manages lease renewals and prepares new lease paperwork for approval.

  • Physically walk and inspect community daily addressing any issues and verifying property conditions meet Company standard.

  • Assist in hiring and training of new team members as needed.

  • Monitors resident satisfaction through various methods of communication.

  • Develops and maintains knowledge of the property and competitors in the area.

  • Oversees property operations and staff in Community Manager’s absence.

  • Assist with leasing job duties, including touring prospective residents and preparation of lease agreements, as directed to meet business need.


Minimum Qualifications/Skills:



  • High School diploma or GED

  • Strong marketing background

  • Basic computer technology skills and basic knowledge of MS Office Suite

  • Effective oral and written communication skills

  • Ability to work with a diverse group of people in a collaborative setting

  • Ability to handle multiple projects and thrive in a fast-paced, competitive environment


Desired Qualifications/Skills: 



  • Previous bookkeeping/account reconciliation experience

  • Previous property management industry experience

  • CAM/Licensed Property Manager certification

  • Knowledge of Yardi Voyager

  • Valid driver’s license may be required


Work Schedule: 8am-5pm, Monday-Friday; additional hours, including weekends, may be required to meet business needs.


Benefits: 



  • (3) Weeks of Paid Time Off 

  • Birthday Paid Day Off

  • 12 paid holidays

  • Medical/Dental/ Vision

  • 401K + match

  • Education reimbursement


Equal Opportunity Employer.   Drug Free workplace.  Employment offers are contingent upon successful completion of a background check and drug screen


Company Description

BH Management’s roots date back to 1993 when Harry Bookey formed the company with a roster of just five apartment communities. Today, our founder continues to lead the firm, serving as inspiration for its 2,100-plus employees.

With revenues now surpassing $500 million annually, BH Companies have come a long way in a short time. Our guiding principles are simple and direct. First, invest in employees—they are the front line of our team and the foundation of our success. Second, go above and beyond to satisfy customers.

If we do our job well, renters become long-term residents, directly impacting profitability. As a result, we are ever vigilant about the interests of partners and clients, carefully balancing dollars invested against anticipated return. By adhering to these guidelines, BH Companies has enjoyed continuous growth and outstanding performance for well over a decade.

Our mission continues: We’re all about creating value.


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Job Description


SCOPE:


Under the direction of the Regional Manager, the primary function of the Community Manager is providing competent and effective leadership which will ensure the growth and success of both the community as well as employees.  The Community Manager is responsible for all phases of the operation of the Property, including but not limited to; general administration, maintenance, leasing, resident relations, collection of rents, cleanup of violations and oversight of all personnel and resources and adherence to all applicable fair housing laws governing real estate sales, leasing and management maintenance service.


RESPONSIBILITIES:



  • Maximizes the overall operating performance and return on investment by managing occupancy, delinquency, violations and curb appeal/maintenance of the community infrastructure

  • Performs weekly property visits to evaluate compliance with community policies regarding parking, curb appeal, pets, and property maintenance

  • Ensures that all rents are collected by months end and handles delinquent accounts

  • Responsible for hiring, onboarding, training and performance management of Maintenance Technicians and Assistant Community Managers of the property

  • Accountable for labor and operational budget development and performance; prepares budget for labor and operational cost, manages labor and operational cost to ensure compliance with budget

  • Ensures that all policies, rules and procedures are followed by community residents, visitors, vendors and employees

  • Conducts direct sales and marketing activities including maintenance of up-to-date sales materials, home flyers, banners and promotions posted and available to potential buyers; ensuring homes for sale are posted on appropriate sites such as Craig’s list, Facebook and other sites; follows-up on lead management; processes and completes all sales paperwork

  • Manages new home inventory as appropriate to protect the value of the asset through proper set-up, inspections, title, utilities etc. until sale is complete


QUALIFICATIONS:



  • High School diploma Equivalent is required, College degree preferred

  • 3 years of related management experience in retail, hospitality or property management preferred

  • Demonstrated leadership, guidance and ability to delegate priority tasks

  • Experience with budget development and monitoring and financial management and analysis

  • Moderate proficiency in office productivity software; knowledge of rent management software preferred

  • Ability to understand and apply company policies, local, state and federal regulations regarding facility management and fair housing. 

  • Bilingual in English/Spanish


COMPETENCIES: 




  • Treats everyone with respect, compassion and kindness – Builds internal respect and loyalty with customers. Demonstrates concern for customers. Effectively responds to customer needs. This includes responding timely to requests, listening to others, and seeking to understand others when there are differences of opinion, finding ways to build on each other’s ideas. Acts with empathy and focus, while able to resolve problems.


  • Demonstrate integrity, transparency and doing things the right way – Makes lemonade out of lemons. This includes following policies, demonstrating financial responsibility with Lakeshore assets, complying with state and federal law, and practicing safety. Conforms to the highest professional standard. Turns challenges into wins.


  • Collaboration and team work – Involve key stakeholders in decision making. This includes developing and maintaining positive work relationships. Enhances the level of mutual cooperation. Actively participates in team-oriented objectives and activities. Focuses on team success, over individual.


  • Solves problems and is transparent about outcomes – Champions new initiatives beyond the scope of the department. Seeks to improve in all aspects of work performance. Creates an environment of continuous improvement and innovation. Encourages people to maintain high standards of quality and thoroughness.


  • Serves our employees and residents to improve their lives – This includes maintaining the property that creates curb appeal, a welcoming community environment, supports individual and family activities, creates a sense of neighborhood. At work, continually challenges self to grow and develop to be the best you can be at work.


  • Developing Fellowship – The ability to influence others through insight, logic and communication in a positive way to attain results. Inspires and motivates others to achieve goals, complete task and deliver discretionary effort. Is a consistent role model of the Lakeshore values, leadership competencies, and a commitment to continuous improvement.


  • Implementing the Vision – The ability to articulate the vision and get others to take responsibility through training, setting clear and transparent expectation, managing performance, providing early, often, and actionable feedback. Provides appropriate tools and resources for employees to implement vision and tactics. Delegates effectively.


  • Following Through – The ability to create plans, check-in periodically to insure progress is being made, and assist as appropriate to remove barriers, helps others learn from mistakes and insure task are completed. Also includes, asking tough questions, facing disagreements, and managing conflict constructively. Holds self and others accountable to agree upon expectations.


  • Achieving Results – Sets challenging goals, stays focused on results, and builds a culture where employees want to provide maximum contribution. Demonstrate leadership by challenging status quo, taking a stand, have healthy, respectful debate to improve processes and outcome.


  • Team playing – Builds credible and trustworthy working relationships with boss, peers and subordinates. Develop followers to use their strengths and help them achieve their professional goals. Viewed as an effective team member and has ability to influence senior leaders.


PHYSICAL REQUIREMENTS:


Occasional exposure to wet/and or humid conditions; the employee will occasionally lift packages up to 20 lbs.; frequently required to walk; frequent exposure to outside weather conditions.


COMPENSATION:   $40,000. - $45,000./yr


LOCATION: Lamplighter 


Lakeshore Management is an equal opportunity employer. Qualified applicants will receive consideration without regard to age, race, color, religion, sex, gender identity, sexual orientation, disability, national origin, or protected veteran status. Applicants are encouraged to confidentially self-identify when applying. Employment is contingent upon successful completion of background investigation including pre-employment drug screening. Lakeshore is a smoke-free and drug-free workplace. No recruiters or agencies without a previously signed contract. Only candidates whose profiles closely match requirements will be contacted during this search.


 


Job ID:3826/64



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Job Description


Assistant Property Manager / Assistant Community Manager, Affordable Housing/Tax Credit  - Apartments Homes  


Western National Property Management is looking to fill an Affordable Housing/Tax Credit Assistant Community Manager position at Seasons Senior Apartment Homes, a 140 unit community in San Juan Capistrano, CA. The Assistant Community Manager is responsible for financial operations of WNPM community. Optimize net operating income of the property through strict adherence of WNPM’s policies and procedures as well as assisting the Community Manager with property operations as assigned.   


The ideal candidate is polished, engaging and energetic.  Candidates need significant customer service experience as well as previous multifamily property management experience with a commitment to apply their very best in a high-energy environment that rewards your efforts and dedication!


Job Requirements:  


Prior property management experience.


Must have previous Affordable Housing/Tax Credit experience specifically with conducting interviews to obtain information and complete documents that are required in order to determine eligibility; securing 3rd party verification forms in order to obtain information regarding income and/or assets; calculate household income as described in the HUD Handbook 4350.3 to determine program eligibility; complete Tenant Income Certification (TLC) or equivalent document for appropriate program type;  submission of files to Compliance Specialist/Bond Administrator for approval as instructed; completing compliance reports as required by the Community’s Regulatory Agreement or as assigned by Corp Compliance Specialist/Bond Administrator; maintain applicant/resident files in accordance to Company Policy and Procedures and assist with managing applicant wait list.


Computer literate in Microsoft Office Suite. Yardi Voyager knowledge strongly preferred.


Administrative and organizational skills required in addition to general office and bookkeeping experience.


Must possess skills to manage time effectively and be detail oriented.


Sales and customer service/public relations experience.


Professional image with ability to interact effectively with prospects, residents, peers and management.


Must possess valid driver’s license and maintain current auto insurance. 


Must maintain an acceptable driving record. 


Benefits:


Competitive hourly salary


Full medical and dental benefits


401K savings plan with company participation


Educational reimbursement


On-going training and advancement opportunities  


Western National Group is an Equal Opportunity Employer. All applicants will be considered without regard to race, color, ancestry, national origin, religion, creed, age (over 40), disability, mental and physical, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, and military and veteran status or any other legally protected status.  IND123


 



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Job Description

Job Description

Community Manager


Edgewood Management is looking to hire a Community Manager in Radford and Hillsville, VA! Affordable housing experience with emphasis in HUD is required. This is a full-time Monday thru Friday. If you want a stable and consistent income with continuous growth, please apply for immediate consideration!


Edgewood Management Corporation provides superior real estate management and is a 45 year old, premiere affordable property management company, responsible for 27,000 units in fourteen states and the District of Columbia. Edgewood’s portfolio represents a variety of multifamily products that include high-rise, mid-rise, garden and townhouse style rental units.


Edgewood Management Corporation provides superior management services for a variety of residential properties and has an exceptional track record to resolve problems and reposition troubled assets in all areas: operations, administrative, financial and physical.  Edgewood Management Corporation is recognized as the 9th largest manager of Affordable Housing by the National Affordable Housing Management Association and the 50th largest manager by the National Multi-Housing Council.


Our reputation for providing high quality services with integrity has earned us the trust of our clients and our employees. Edgewood Management Corporation offers a supportive environment where employees are encouraged to develop their skills and talents to their fullest potential. Edgewood is always looking for positive, motivated, and hardworking individuals to join our Edgewood Team


Essential Duties and Responsibilities: 



  • Manage the day-to-day outreach, sales and customer service efforts to meet and exceed performance targets

  • Monitor property and staff to ensure compliance with all Fair Housing and Fair Credit Reporting Requirements, Human Resources and Operations policies and procedures, and Safety Management programs

  • Promote Resident Services initiatives to drive efforts at the community level, engaging residents in social, educational, planned activities and events

  • Prepare reports of all operational financial data to the Regional Property Manager, Property Staff Accounts and other Corporate Departments as requested

  • Lead staffing, training and development initiatives for the property to ensure the best talent is part of the property team


Requirements: 



  • The successful Community Manager will have the following qualifications:

  • Marketing, leasing, and leadership experience a Must

  • Four (4) years of experience working in HUD property management

  • Three (3) years supervisory experience effectively working with all levels of staff and management

  • Section 8 and Tax Credit experience required (at least one program is required)

  • Knowledge of REAC Inspections

  • Must be knowledgeable of all local, state and federal Fair Housing laws and regulations

  • Superior customer service skills and the ability to deal with difficult people and challenging situations while maintaining a positive and calm demeanor

  • Ability to effectively and accurately communicate and present information verbally and in writing

  • Must be proficient with MS Office

  • Possess proven financial and accounting acumen

  • Demonstrated ability to read a budget, conduct financial analysis and provide practical narrative and financial reporting


Edgewood prides itself on offering a competitive salary and extensive, market-competitive health and welfare BENEFITS including:



  • Medical, Dental & Vision

  • Prescription Drug Program

  • Paid Vacation & Holiday

  • Paid Personal/ Sick Leave

  • Company Paid Life Insurance

  • Company Paid AD&D Insurance

  • Company Paid Short- Term

  • Company Paid Long-term Disability

  • Supplemental Life Insurance

  • Dependent Supplemental Life Insurance

  • Educational Assistance

  • Financial Planning

  • Retirement Savings Plan with company matching

  • Company outings and events


Edgewood Management Corporation is committed to a diverse workforce and is an Equal Opportunity Employer.


Company Description

Our mission is simple: Help people improve their lives. At Edgewood, we operate differently by design. While we are a highly successful organization and care about our continued growth and success, we are driven by a genuine desire to help people improve lives. We care about our residents. We care about our clients and our suppliers. And we care about each other. Our culture thrives because our core values govern our actions and preserve our organization’s moral compass at every level.

Members of Team Edgewood enjoy a positive, supportive environment where employees are encouraged to develop their skills and talent to their fullest potential.

At Edgewood, we believe that a well-trained staff is vital to achieving the highest client and customer satisfaction. Training makes our team members the best in their fields. Through Edgewood Vantage University (EVU) we offer the best tools and resources needed to succeed.


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