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WHO SHOULD APPLY? A message from our care team leader:

“We have a rockstar CCS team, and we are looking for the right person to help it grow! People who are true helpers, collaborative, and accountable will excel in this job. If you are coachable, then you are coming to the right place because your team is here to build on your strengths to help you achieve your goals.

We believe in the power of feedback; not only will we help you improve, but we will also be open to your contributions and ideas. We stay focused when it is needed, and we also know how to have fun at work and outside of the office. We are passionate about the growth of our customers, our teammates and our company.

If you find this compelling, then introduce yourself and put your best foot forward. If you don’t, then click the back button and choose a different adventure. Either way, may the Force be with you as you continue on your journey!” - Amber Costello, Manager of Customer Care

WHAT IS BROADLY? Our product enables local businesses to deliver a five-star customer experience. People have a better experience when the business is responsive, engaged, and customer-centric. By helping local businesses serve their customers better, we also help them thrive.

Our culture is diverse and inclusive and what we all have in common is that we find purpose in our work, we know our work has meaning, and we strive to learn from one another as we build Broadly together!

WHAT'S THE JOB REALLY?When customers contact Broadly for assistance, our Customer Care Specialists act as “first responders” to solve the problem if possible or escalate to another team if needed. We provide world-class customer support via phone, email and chat.

We wear multiple hats and have to switch gears often. Our future teammate will need to be able to multi-task, prioritize and adapt.

Our goal is to get customers the help that they need as quickly and efficiently as possible- our customers are running small businesses and their time is very valuable. We want to make sure they get the answers they need with ease.

Beyond providing customer support, we also advocate for our customers by providing feedback to the company about their experiences. We often have the opportunity to work on company initiatives that help improve the product and our services.

*You must be available to provide the above support from 11:00am-8:00pm EASTERN time shift*

HOW DO I APPLY? Please send us your resume and a cover letter.

In your cover letter give us a better idea of who you are and why you are applying to Broadly. Need some ideas? Let us know what motivates you, how you can see your past experiences helping you succeed at the role, what your goals are and how Broadly can help you achieve them, etc.

We will consider your resume and cover letter to be an example of the BEST possible work that you can do. Please proof-read it for clear communication, proper grammar and correct formatting to make sure that you are showing us what you’ve got!

We are diligent when it comes to finding the right teammates, so our interview process is a little different! You’ll have an opportunity to meet with several people on the team and check out our office in Fells Point before final decisions are made. You can expect to hear back from us quickly if we want to move forward, so keep an eye out for messages from us!

Thank you,

The Broadly Recruiting Team

Role details:


  • Provide phone, email and/or chat support

  • Available to cover the 11:00am-8:00pm EASTERN time shift

  • Manage and prioritize our inbound support channels with speed and accuracy

  • Troubleshoot and resolve account, product, billing and technical issues

  • Drive product adoption, success and happiness with every interaction

  • Be the voice of the customer and collect feedback for product improvement

  • Improve small business' online business listings, social media pages and websites

  • Collaborate cross-functionally with other teams to improve overall customer experience

  • Brainstorm and develop process improvements to build value for Broadly

  • Assist with various internal Broadly projects (depending on skill-set) you Swiss Army knife, you!

Ought to have:


  • Strong ability to communicate with confidence, integrity and compassion over phone and email

  • Strong attention to detail and ability to multi-task and manage time

  • Ability to remain professional and composed during advanced customer situations

  • Experience with Microsoft Office (Word, Excel) and/or Google Suite

  • Experience with handling inbound calls

  • 1-2 years of related experience

  • A strong sense of humor

Lovely to have:


  • Associate's or Bachelor's degree (or in pursuit of)

  • Bilingual a huge plus as we build a diverse employee & client population.

  • Basic HTML/CSS

  • Prior startup experience

  • Experience with Salesforce and Mac OS

  • Project management skills

  • A known allegiance to a Harry Potter house (all houses welcome!)

Benefits:


  • Flexible Time Off: We believe that a balance between work and life is essential to happiness and success, so work hard and take the time you need

  • Health Coverage: We offer competitive coverage plans for medical, dental and vision, because you’re worth it

  • Food: We serve catered lunch every week, host company get-togethers, and stock the office with bountiful snacks

  • Fitness: Gym subsidy, commuter benefit

  • Travel: Ask us about our International Travel Stipend

  • Team Bonding: Team Outings, Weekly meet 'n' greets, Quarterly All Hands and more!

  • Equity: Stock options

  • $19.80/hour, quarterly bonuses, stock options and International Travel Stipend

Broadly is committed to providing and promoting equal opportunity for all employees and applicants. We comply fully with the spirit, as well as the letter, of all applicable local, state, and federal laws and regulations implementing the national objective of equal employment opportunity. Broadly does not discriminate in employment opportunities or practices on the basis of race, color, citizenship status, national origin, ancestry, gender, pregnancy, sexual orientation, gender identity, genetic information, age, religion, creed, physical or mental disability, marital or domestic partner status, veteran status, political or religious affiliations, height, weight, or any other characteristic protected by law.

UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A POLYGRAPH EXAMINATION OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.

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is seeking an organized, energetic and experienced Canvassing Manager to lead our canvassing team in San Francisco and provide technical support and professional development to our canvassers throughout the Bay Area. In addition to day to day canvassing responsibilities, the Canvassing Manager will set schedules and approve canvassers’ hours and shiftsacross the regions.  Innovate Public Schools supports parents across the region to build powerful community organizations in their local communities that can successfully advocate for better schools and hold the system accountable to the needs of families and children. Innovate leads anetwork of grassroots community organizations led by passionate parent leaders from across the Bay Area. The Canvassing Manager works on specific regional campaigns incoordination with  Innovate’s Organizing team.  S/He will work 4 days a week in San Francisco and 1 day a week in another region (San Jose, Redwood City, or East Palo Alto), based primarily in Innovate’s San Francisco office and reporting to a lead organizer or designated supervisor in San Francisco.  The Canvassing Manager will be expected to work varying hours, including weekends and evenings. This role requires constant use of independent judgment, self motivation, and the capability to complete job responsibilities  with minimal support and supervision. As the Canvassing Manager, your objectives will be to:


  • Work with Innovate staff to refine and manage canvassing strategy for organizational campaigns in San Francisco and across regions.

  • Build a base of supporters in our focus regions of the Bay Area.

  • Manage a team of 2+ canvassers based in SF, as well as train and provide support and development for a team of 6+ paid part-time canvassers in other parts of the Bay Area.

Job Responsibilities 


  • Managing a team of canvassers to further Innovate’s education campaigns in San Jose, San Francisco, and the Peninsula


    • Scheduling the canvassing team’s shifts to maximize their outreach and  impact

    • Shadowing canvassers to offer feedback and support for professional development and overall quality and work with Supervisor to develop bi-monthly professional development plans for canvassing team

    • Drafting a script and talking points to be approved by the supervisor and organizing team leads for each campaign

    • Meeting weekly with supervisor and attending all staff meetings in order to effectively develop a weekly schedule, assign canvassing locations, and establish the focus of canvassing field work



  • Direct canvassing in San Francisco as needed and scouting of potential canvassing locations

  • Working closely with and taking direction from the assigned organizing team and supervisor 

  • Working with appropriate staff and supervisors to assist in the development of campaigns, regional canvassing strategies, and canvassing team professional development

  • Participating in Innovate’s professional development program, including completing the Community Organizer Training Program and attending the Annual Parent Leader Institute 

  • Support hiring managers in regions outside of San Francisco in the canvasser recruitment and hiring processes; lead the hiring for San Francisco canvassers

  • Working with the organizing teams to identify new campaigns and potential turfs to canvass within each assigned region

  • Coordinating data system input by canvassers and ensuring that data is updated and followed up on by the organizing team or appropriate staff 

Qualifications

Required


  • At least one (1) year experience canvassing and/or signature gathering for a campaign or political/social reform organization


    • Experience making strategic decisions about creating effective canvassing strategies, determining how and where to deploy people and resources

    • Experience in moving community members to participate in organizing campaigns such as converting large numbers of canvassing leads/contacts to community events, 1-1’s, and other participatory actions.  



  • Fluency in speaking and writing Spanish is required

  • Experience managing staff and volunteers, including part-time employee schedules and timesheets 

  • Strong critical and strategic thinking skills

  • Strong interpersonal, written and public speaking skills, particularly in communicating Innovate’s work to staff and the general public

  • Clear understanding and alignment with Innovate’s mission and theory of change

  • Experience working with low-income communities and communities of color

  • Ability to travel daily throughout assigned region 

  • Ability to work effectively across teams in a dynamic, learning environment

  • Experience with and sensitivity to multicultural work environments 

  • A valid driver’s license, auto insurance and reliable vehicle to perform job duties

  • Proof of full work authorization to work in the United States for the next 3 years or more

  • Ability to attend frequent evening meetings (average 3-4 per week) and some weekends 

Preferred


  • Baccalaureate degree or equivalent. 

  • Experience using Salesforce to enter contact information and pull reports

  • Professional experience in the field of community organizing and grassroots leadership development 


    • Understanding of and or basic training in community organizing models such as PICO, IAF, Gamaliel 



  • Experience analyzing public policies and institutions 

  • Understanding of the education justice and reform landscape 

  • Academic or experiential knowledge related to building social capital and political power in low-income communities, communities of color, and multilingual communities. 

About Innovate Public Schools

 Innovate Public Schools is a nonprofit organization focused on improving public schools in the Bay Area and Los Angeles to make sure that all students - especially low-income students, students of color, and students with disabilities - have access to schools that will prepare them for success in college, careers, and life. We’re building a movement of families, educators, and business and elected leaders who together will make this vision a reality. We build the capacity of parents and educators to innovate and act together to create world-class public schools. We publish easy-to-understand data and research to inform the public about which schools are excelling, which ones are struggling, and where to find solutions that work. We work with educators from both school districts and charter schools to start excellent new public schools and redesign chronically low-performing schools. And we support and empower parents in high-need communities in California and around the country so they can effectively advocate for better schools and sustain community efforts over the long term.   

WORK ENVIRONMENT / PHYSICAL DEMANDS 

The work environment characteristics and the physical demands described here are representative of those an employee encounters while successfully performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms, and talk or hear. The employee must regularly lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. The noise level in the work environment is usually moderate. 

The above statements are intended to describe the general nature and level of work performed by the person in this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills. 

 How to Apply 

Apply here (https://jobs.lever.co/innovateschools/fee7279f-2873-47fd-8a22-89b60d15c050?lever-origin=applied&lever-source%5B%5D=localwise). Please submit your resume and a cover letter describing why your knowledge, skills, and background make you the best candidate for the position.  Innovate Public Schools is an equal opportunity employer and takes pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status.

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Construction Coordinator


  • This is a critical position in our company to assure that our longer duration jobs for Plumbing and HVAC flow smoothly.

  • The ultimate goal is 100% customer satisfaction

Hours & Working Conditions


  • Average 40 hours per week (typically 9:00 a.m. to 5:30 p.m. weekdays) some flexibility on start time.

  • Overtime as needed

Duties and Responsibilities


  • Coordinate Plumbing and HVAC jobs with Construction Manager

  • Coordinates personnel in accordance with customer needs and job requirements as outlined by Construction Manager

  • Initiates the process of applying for permits, rebates and inspections for construction department

  • Schedules construction jobs on industry specific software, Service Titan

  • Open, clear communication with customers regarding job scheduling, job progress and other important details of the work to be performed.

  • Participates in daily meeting with Construction Manager and Accounting regarding job progress and billing.

  • Ensure complete customer satisfaction upon completion of work.

  • Able to perform basic duties of Customer Service Representative, when necessary which involves answering incoming calls and booking calls for Service Department.

  • Provide customers with information and pricing on service agreements, accessories, and other comfort improvements

  • Provide customers with information on new equipment when repairs exceed a pre-determined cost

  • Other duties as needed

Job Requirements


  • Good phone etiquette and friendly with co-workers

  • Organized and focused

  • Computer literate

  • Attention to detail

  • Can handle multiple tasks

Salary and Benefits


  • Hourly Salary of $20-$26/Hour

  • 40 hour week, plus overtime as necessary

  • Stable Work Environment-38 Years in Business with no layoffs

  • Paid Holidays, Sick Days and Vacation

  • Sales related Spiffs and Bonuses

  • Kaiser HMO Health Insurance-100% paid

  • Dental and Vision Insurance-100% paid

  • 401K Match up to 4% after 1 year

  • Profit Sharing for eligible employees

  • Company sponsored lunches when goals are met

  • Awards and Employee Appreciation Dinner

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HI, WE’RE BROADLY!

Our product enables local businesses to deliver a five-star customer experience. People have a better experience when the business is responsive, engaged, and customer-centric. By helping local businesses serve their customers better, we also help them thrive.

Our culture is diverse and inclusive and what we all have in common is that we find purpose in our work, we know our work has meaning, and we strive to learn from one another as we build Broadly together!

WHAT'S THE JOB REALLY?

As Vice President of Client Services, you'll be responsible for our customer experience. You'll be leading a team of fifty people in our two offices.

Compensation: $200k+ plus equity and bonus DOE

VP of CS Responsibilities:


  • Create a company-wide culture of Customer Success and align with Executive Team on key business objectives.


  • Define operational metrics and benchmarks to measure customer health (activation, adoption, usage, satisfaction, upsell, retention, etc.).


  • Optimize and manage customer on-boarding, training, implementation, renewals and retention activities and processes for Customer Success, Professional Services, and Customer Care teams.


  • Scale customer success operations by adopting customer success management, predictive analytics, business intelligence, and customer support technologies.


  • Drive new business growth through expansion and up-sell initiatives.


  • Align with Sales and Marketing to develop sales qualification, vertical specialization, customer retention, advocacy programs, and customer communications.


  • Work alongside Product and Operations teams to improve Broadly’s services and product offerings.


  • Create a company-wide customer feedback process to drive cross-department business initiatives. Our company is built on transparency and feedback, after all!


Requirements:


  • 5+ years experience leading customer-facing organizations


  • 5+ years in a management role, leading large teams


  • Strong understanding of SaaS and recurring revenue business model


  • Proven track record of scaling customer success operations


  • Understanding and empathy for local businesses


  • Strong team mentorship and coaching abilities


  • Entrepreneurial mindset with a strong work ethic


  • Excellent interpersonal, verbal, written communication, and presentation skills


Benefits:


  • Flexible Time Off: We believe that balance between work and life is essential to happiness and success, so work hard and take the time you need


  • Health Coverage: We offer competitive coverage plans for medical, dental and vision, because you’re worth it


  • Food: We serve catered lunch every week, host company get-togethers, and stock the office with bountiful snacks


  • Fitness: Gym subsidy, commuter benefit


  • Travel: Ask us about our International Travel Stipend


  • Team Bonding: Team Outings, Regular Meet'n'Greets,, Quarterly All-Hands, Team off sites and more!


  • Equity Package


  • Did you know that many applicants don't read the whole job description? Please tell us the weather where you live when you apply!


Broadly is committed to providing and promoting equal opportunity for all employees and applicants. We comply fully with the spirit, as well as the letter, of all applicable local, state, and federal laws and regulations implementing the national objective of equal employment opportunity. Broadly does not discriminate in employment opportunities or practices on the basis of race, color, citizenship status, national origin, ancestry, gender, pregnancy, sexual orientation, gender identity, genetic information, age, religion, creed, physical or mental disability, marital or domestic partner status, veteran status, political or religious affiliations, height, weight, or any other characteristic protected by law.

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Summary:  Kara seeks an individual who desires to be an integral member of our unique organization that has delivered healing to the community for over 40 years.  As the Operations & Client Services Manager, you will work under the direction of the leadership team (Executive Director and Director of Client Services & Programs) to implement and coordinate day-to-day agency operations and ensure clients receive compassionate, reliable and impeccable customer service.  A passion for our mission of serving the bereaved combined with proven skills in operations management and client services are keys for success.  The duties of the Operations & Client Services Manager include but are not limited to the following:

 

Essential Job Duties/Responsibilities

 

Operational Focus

• Oversees facility operations by ensuring all meeting rooms are in good working order and stocked with appropriate supplies, including kitchen area and shared meeting spaces.

• Serves as primary liaison with facility representative(s) to address all day to day operations and logistics issues including room reservations requests, maintenance concerns, and building security issues.  

• Serves as primary liaison with vendors and suppliers in support of agency logistics including but not limited to: Custodial, Information Technology, Cloud-based systems, Phone system, Mail services, and Leased Equipment.

• Serves as primary liaison with vendors and contractors in support of agency operations including but not limited to: Insurance, Background Checks, Quarterly Sales Tax Filing, and Printed Collateral

• Processes and distributes all incoming correspondence, mail, deliveries, and monetary receipts in accordance with established procedures.  

• Manages and maintains agency-wide office supplies and materials including marketing brochures, letterhead, business cards and other printed collateral.

• Ensures all office equipment is appropriately maintained and in working order

• Manages and coordinates meeting room reservations at off-site locations in support of agency-wide and program specific events and activities.

• Manages operational volunteers and tracks and records annual donated professional volunteer hours 

• Manages preparation and logistics for agency staff meetings, volunteer trainings, board meetings, and select special events

• Serves as the primary key custodian, ensuring all keys are distributed and maintained per established procedures.

• Responsible for addressing facility security and safety issues including filing accident/incident reports.

• Manages and provides guidance and training of Client Services Associate and Administrative Associate

• Maintains agency-wide operational yearly calendar

• Maintains organizational vendor and contract files

• Maintains, creates, and updates agency operational policies and procedures

• Serves as primary liaison and communicator with other tenants on property

• Proactively identifies and proposes opportunities to improve efficiency of operational systems and processes. 

• Other agency-related duties as assigned

Client Services Focus

• Responsible for providing excellent customer service and ensuring operational staff does the same, including understanding and communicating the service options available to potential clients.

• Ensures all guests, clients and volunteers are greeted and directed in a hospitable and helpful manner.

• Manages all incoming service request calls with compassion and care, capturing and recording appropriate information, and routing requests to appropriate service program(s).

• Keeps informational service related collateral and resources updated and accessible throughout the facility 

• Manages all incoming web-based service request submissions, routing requests to appropriate service program(s) and staff.

• Collaborates  with program directors and staff to ensure client service requests are managed appropriately.

• Maintains current information on community resources that supplement grief support services for staff, volunteers and clients

• Maintains supplies for select Drop-In grief groups

• Assists, supports and guides volunteers with meeting room reservations as needed

• Supports the onboarding and orientation of all new staff members as well as Therapy Program associates.

• Produces monthly Service Request reports for analysis and data review.

• Regularly communicates with Executive Director and Director of Client Services and Programs regarding significant client issues or concerns.

• Maintains the Room Reservation System; including room reservation request procedures, user administration, processing and troubleshooting.

• Manages the grief-related books lending library

• Addresses all non-service related requests (phone and web) in a timely manner per organizational procedures

• Prepares written information and documentation for agency-related reports regarding client services.

Knowledge, Skills, and Abilities

• Keen understanding of Kara's mission of providing grief support and a commitment to our guiding values of empathy and compassion

• A ‘client centered’ focus and appreciation of the challenges faced by individuals navigating loss and grief  

• High degree of compassionate presence and patience

• High standard of professionalism and integrity

• Hospitable manner, positive attitude, and sense of humor 

• A team player and team builder

• Excellent interpersonal skills; an ability to interact professionally and effectively with clients, staff, volunteers, board members, community partners, and vendors. 

• Strong verbal communication skills; including excellent phone conversation abilities

• Strong written communication skills

• Ability to resolve problems with patience, respect, and professionalism

• Ability to embrace and maintain confidentiality 

• Excellent organizational, time management, planning and problem solving skills

• Flexible, resourceful and innovative; strong initiative and follow-through skills

• Ability to work successfully under pressure and to handle competing priorities with minimal supervision 

• Quick to learn, and devise or apply ideas; and willingness to ask for assistance

• Capacity to plan, coordinate, and prioritize tasks and projects while keeping appropriate personnel apprised 

• Strong managerial skills including effective training and volunteer supervision

• Keen understanding of operational processes and procedures within an organization 

• Proficiency in Microsoft Office Suite, Google Apps Suite (mail, calendar, tasks, drive file stream, docs), Internet navigation, Database (cloud & software) applications, and familiarity with design software (Adobe Suite).

• Proficiency in operating office equipment (copiers, printers, scanners, faxes, phone systems) and basic IT and computer networking understanding

• Ability to work evenings and weekends periodically 

 

Supervisory Responsibilities

• Management of Operations and Client Services support staff as well as operational volunteers

 

Education and Experience 

• Bachelor’s Degree or equivalent, Masters preferred

• 5 to 7 years experience in equivalent role or position

• Bi-lingual (Spanish) preferred

• Social Services field experience a plus

• Nonprofit experience a plus

• Proven volunteer experience and management a plus

 

Compensation & Benefits

 40 hours per week (exempt)

 Salary Range $58,000 – $63,000

 Employer paid group health benefits (medical, vision, dental)

 403b and FSA options (employee paid)

 

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BALDWIN PARK, WHOLESALE COMPANY LOOKING FOR CUSTOMER SERVICE, THE CANDIDATES MUST HAVE COMPUTER KNOWLEDGE, BE PATIENT, AGGRESSIVE AND FRIENDLY. WE OFFER BASIC SALARY PLUS COMMISSION. IF YOU ARE QUALIFY PLEASE E-MAIL THE RESUME or fax to :626-939-9288.

COMPANY NAME: DR POWER CORP.

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Olives Gourmet Grocer is a family owned and operated gourmet market located in Long Beach, CA. We are looking for both full- and part-time individuals with customer service experience, hard working, self motivated. Must have a friendly, outgoing demeanor, a dedication to quality and be able to Satisfy CUSTOMERS in all ways. Individuals applying for this position should have: Experience closing down a shop, preparing sandwiches, salads, and soups knowledge of cheese and specialty products. This position is a hands on and will be closing and cleaning the store with a team nightly. Strong interpersonal and communication skills; and a love for FOOD! Must have flexible schedule; nights days and weekends. Servsafe certification required. Please submit your resume ONLY if you have FOOD EXPERIENCE...

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FUTURE Vanity/Novelty is looking for the right front desk coordinator!

Part time / Full Time -Must be available when needed on weekends.

Wanted: Front Desk Sales / Guest Care position available for a multi-service eco friendly and fashion forward salon company. Must enjoy and excel at sales offerings, and have a charismatic, friendly personality. Part time or full time position for career minded person wanting to join our motivated and growing team. Our ideal candidate wants to execute 5-star service to each guest and shares our value towards a supportive team approach, committed to seeing the company and service providers achieve goals.

Job responsibilities:

Retail sales for skincare, makeup, hair products and salon service offerings

Reception and hosting guests

Managing guest appointments efficiently and accurately for multiple service providers

Handling a high volume of calls with multiple lines

Ability to handle high-energy environment while under pressure

Provide stellar customer service at all times regardless of situation

Maintaining an organized work environment

Assist management with daily operations of salon

Replenish retail products and assist in inventory processes

Maintain the overall appearance of the spa and retail area, which includes light cleaning, laundry, hosting clients, getting drinks

Position requirements:

Sales and Customer care experience

Positive attitude and a friendly, vivacious personality

Professional communication and excellent phone manners

Evening and weekend availability

Ability to commit to a schedule

Fashionable appearance

Team player

Detail oriented

Excellent time management and punctuality

Trustworthy

Experience with money handling and balancing cash drawer as well as computer skills

Experience with Millennium salon software a plus

Management experience a plus

We are offering:

A supportive and team-oriented work environment

Advancement and management opportunities

Sales Incentives

Competitive Hourly Pay

Health Benefits after 6 months

Employee discount on products and services

Please email only with resume and cover letter, no phone calls 

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  PACIFIC GOURMET is a well-respected wholesale food distributor located in Brisbane, CA. We are currently looking for a full time Customer Service Specialist.

SCHEDULE FOR THIS POSITION IS Monday thru Friday  9:30am to 6:00pm.

This team member will process phone and email orders as well as promote over 2500 products to chefs and purchasing managers in Northern California's finest restaurants, resorts and hotels.

Ideal candidates should possess:

*Strong verbal communication skills.

*Previous customer service experience preferred.

*Possess a strong interest in the bay area restaurant scene or the food industry.

*Ability to multitask and work in a fast paced environment.

*Must be comfortable with most Windows based programs (MS Word and Excel, etc.).

*Attention to detail and good time management skills an absolute must!!

*Bring a positive, energetic attitude and be ready to contribute as part of a team every day.

*Spanish speaking a big plus!

*We are a drug free environment and will ask all potential candidates to submit to a drug test.

 

People with restaurant backgrounds who are looking for a change of scenery but would like to stay in the food industry are strongly encouraged to apply.

 

In addition to a highly competitive starting wage, we provide full medical coverage, vacation pay, sick pay, 401k and paid holidays.

 

Thanks and we hope to speak to you soon.  

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QUALIFICATIONS:


  • BS/BA degree with 0-2+ years of related work experience

  • Passion for customer service and sales

  • Excellent written & oral communication skills; command for “brand voice” and brand positioning

  • Extremely detail oriented; ability to multi-task & meet shifting deadlines

  • Proficiency with Microsoft Office, Google Suite, & Mac; Zendesk is a plus

  • Demonstrated ownership and problem-solving skills

  • Interest in socially responsible business; Interest in art or interior design

  • Positive, can-do attitude and willingness to roll up your sleeves & take on any task to keep our wheels moving—that’s what we all do, and what makes startups amazing

RESPONSIBILITIES:


  • Developing and refining strategy for creating a pre-eminent customer experience across channels, including VIP and trade-focused programs

  • Managing & responding to inbound customer service inquiries via phone, email, and text

  • Coordinating customer response across corporate, store, and warehouse teams

  • Managing & executing proactive customer outreach and follow-up to cultivate and strengthen customer relationships while driving revenue

  • Overseeing St. Frank’s trade program to establish and grow relationships with interior design clients

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PART TIME SUPPORT STAFF - WEEKENDS & HOLIDAYS

Swing shift hours: 2 PM to 11 PM

REPORTS TO: Interim Housing Manager

STATEMENT OF PURPOSE:

The primary purpose of the Weekend Support Staff is to assist families in achieving safe housing and access medical, educational, social, prevocational, rehabilitative, employment or other needed community services for eligible clients and families who have become homeless. In addition, the Senior Housing Navigator is to oversee Housing Navigation team and provide individual/group supervision Targeted population includes children (Birth to age 18) and their families who are at risk of becoming homeless or are currently homeless utilizing a Housing First, Harm Reduction, Trauma Informed and Low-Barrier approach.

QUALIFICATIONS:

Minimum of 2 years of work experience related to providing Housing Navigation or rehabilitative services in a mental health setting.

Valid California driver’s license and valid auto insurance.

Bilingual in English/Spanish, a huge plus,

ESSENTIAL DUTIES:

Conducts comprehensive needs assessments with families and assists them in obtaining needed resources such as health insurance, housing, and low-cost child care through referral and linkage.

Completes and submits progress notes in a 24-hour timeframe utilizing the agency’s electronic health record system (HMIS).

Provides guidance and assistance to parents/caretakers on managing child’s behaviors successfully.

Provides guidance and assistance to parents/caretakers on managing familial stressors effectively and successfully.

Assists family with identifying internal and external resources to assist with multiple stressors as it relates to homelessness, domestic violence, substance abuse issues, etc.

Develops and provide client rehabilitation services which assist in improving, maintaining, or restoring daily functioning at home, school, and community in accordance with treatment goals and in collaboration with treatment team (i.e., therapist, psychiatrist).

Provides interagency and intra-agency consultation, communication, coordination and referrals.

Identifies and communicates to therapist obstacles preventing families from connecting with program and/or referral services.

Employment services (resume writing, job searching tips, etc.)

Attends community meetings as requested by Housing Manager to present on housing services, referral process and eligibility criteria.

Represents the agency at community resource fairs.

Follows up with families to ensure successful placement and housing permanency for six months.

Provides services in the community including home and school settings.

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Positions available. This is a good opportunity to learn about the traditional coffeehouse business. Looking to fill afternoon shifts with someone who wants be more than just a counter person. Good starting wage and opportunity for better pay dependent on talent, effort, and customer service skills. If you are a student and have your spring schedule please include this with your resume. We are a busy long standing coffeehouse and we invite the right people to share in our success. If you send a resume please include hours of availability Flexible scheduling. Good for students and / or moms re-entering workforce.

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Looking for excited, imaginative, and energetic individuals with great communication, customer service and problem solving skills to be a part of our awesome team! We are currently looking to add multiple part-time team members to our staff. Past experiences in hosting, customer service, retail, or food is a plus!

 

Responsibilities:


  • Responsible for overall guest and player experience;

  • Set up and reset escape games;

  • Monitor and support escape games in play;

  • Warmly interact with guests before and after games;

  • Answer phone calls and emails;

  • Maintain overall cleanliness and organization of escape room facility;

  • Responsibly operate and maintain escape room equipment;

  • Execute daily duties as specified in training documents.

Qualifications:


  • Must be comfortable speaking in front of large groups of people

  • Excellent interpersonal and customer service skills

  • Attention to detail, rooms must be monitored closely and reset correctly every time

  • Basic computer skills

  • Must be available to work weekends

Job Type: Part-time

Salary: $16.00 /hour

Additional Compensation:


  • Bonuses

Work Location:


  • One location

Benefits:


  • Flexible schedule

Hours per week:


  • 20-29

  • 10-19

Schedule:


  • Weekends required

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The Barre Code South Bay - Sunnyvale is looking to grow our Front Desk Team! We are looking for individuals with weekday and weekend availability for the following shifts:


  • Weekday and Weekend Shifts

  • Must be Available Weekend Mornings

  • Weekday evening shifts {Monday 5pm-8pm, Wednesday 5pm-8pm, Fridays 4:30pm-6:30pm}

  • Saturday's 9am-1pm

  • Sunday's 7:30am-10:30am

Responsibilities:

Open & Close Studio

Sales

Maintain Studio

Input & 

Manage information into database

Customer Service

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HI, WE’RE BROADLY!

Our product enables local businesses to deliver a five-star customer experience. People have a better experience when the business is responsive, engaged, and customer-centric. By helping local businesses serve their customers better, we also help them thrive!

WHO ARE YOU?

We are looking for a self-starter who’s ready to take on a new and growing challenge. In this role, you will manage Broadly’s customers who have requested to discontinue, cancel, or negotiate their Broadly subscription.

As a company focused on feedback, you will share the voices of our customers across the company, re-educate/re-sell businesses on Broadly’s value, maintain effective relationships, and provide consultative recommendations to help customers achieve their goals and objectives.

WHAT’S THE JOB, REALLY?

Reporting to the Head of Adoption & Retention, Broadly is looking for a Customer Retention Specialist to help our customers understand the value that our products are delivering to their businesses and given the opportunity, to help increase the value of our customers are receiving from our products. As a Customer Retention Specialist, you will be responsible for account reviews with our existing customers and responsible for a market-leading retention rate.

KEY RESPONSIBILITIES:


  • Maintain, foster and repair customer relationships by reselling Broadly’s value Identify opportunities for growth in key areas of the customer journey

  • Partner with senior leadership to define new strategies to maximize client retention

  • Handle objections, manage expectations, and address customer issues with the goal of increasing satisfaction and securing saves & renewals

  • Cross-sell & up-sell as needed and within pre-established limits

  • Collaborate with Sales, Customer Success, and Product teams to improve overall customer experience strategy

  • Help develop processes, policies, and training content advising how Broadly can reduce and minimize customer churn across business groups

  • Handle inbound cancellation requests from all channels

  • Play a critical role in identifying churn trends

  • Show month over month improvement in client retention and save rates

  • Re-onboard and manage saved clients until they are successfully re-engaged with our program

  • Ability to think outside the box to improve processes and create additional value

BENEFITS:


  • Flexible Time Off: We believe that a balance between work and life is essential to happiness and success, so work hard and take the time you need

  • Health Coverage: We offer competitive coverage plans for medical, dental and vision, because you’re worth it

  • Food: We serve catered lunch every week, gather for company happy hours and stock the office with bountiful snacks

  • Wellness: mental & physical health is a priority

  • Travel: Ask us about our International Travel Stipend!

  • Team Bonding: Regular Meet'n'Greets, All Hands and more!

  • Equity: Yeah, you’ll be a stakeholder, we all are!

  • Compensation: Salary, Bonus and Equity DOE

Broadly is committed to providing and promoting equal opportunity for all employees and applicants. We comply fully with the spirit, as well as the letter, of all applicable local, state, and federal laws and regulations implementing the national objective of equal employment opportunity. Broadly does not discriminate in employment opportunities or practices on the basis of race, color, citizenship status, national origin, ancestry, gender, pregnancy, sexual orientation, gender identity, genetic information, age, religion, creed, physical or mental disability, marital or domestic partner status, veteran status, political or religious affiliations, height, weight, or any other characteristic protected by law. We value diversity and encourage all qualified candidates to apply.

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Right now we’re looking for an experienced customer service pro to work at our cash register. You’ll spend your day in a beautiful, bright, open-air garden setting. You’ll ring people up, answer tons of questions, help connect our customers to the appropriate salespeople and/or services, answer the phone, keep our register station clean and well-organized, and spread good feelings to everyone you interact with.

The cashier at Flora Grubb Gardens is at the center of our customer experience. Our wonderful customers are the most important part of our business, and it will be your job to ensure that all your interactions with customers express how important they are to us.

We’ll count on you to be the champion of the processes we’ve developed, and to help us constantly improve them.

You’ll need to know a lot about plants and gardens. At the register, you’ll get a lot of practical questions about plant care, so you’ll need to be able to answer them authoritatively, and also admit quickly when you don’t have the answer and find someone else on staff who does. You won’t need to start out with advanced plant identification skills, but experience as a professional gardener or landscaper would be great.

Surrounded by plants and plant experts in our nursery, you’ll learn something new every day. Through formal training, conversation with knowledgeable coworkers, and lots of hands-on experience, our Sales Associates consistently improve their skills in plant ID and plant care.

As Sales Associates acquire garden design skills and plant expertise, they are promoted to Sales Specialists and beyond. Many of our long-term staff working at every level of our business started here as Sales Associates. We are committed to the personal and professional growth of our staff members.

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Starter Bakery is looking to hire someone to help lead our Farmers Market on the weekends. Are you a morning person with weekends available? Do you have a passion for good food and community?

Starter Bakery is a local specialty bakery featuring high quality, handcrafted artisan pastries and breads made with all natural, locally sourced ingredients. We have an expanding list of wholesale customers in addition to our weekend farmers' markets.

We’re looking for people with customer service experience for our Farmers Market.

As our Ambassador, you'll be responsible for ensuring that our delicious pastries make it to market and are sold to our customers.

Main responsibilities include:


  • Assist Lead in setting up booth.

  • Sell pastries, make accurate change as needed 

  • Accurately track sales, trades, discounts 

  • Replenish displays 

  • Educate Consumers about Starter Bakery and our products

Lead additional duties include: 


  • Pack pastries in boxes and load van. Drive to markets.

  • Set up booth to Starter Bakery standards/specification  

  • Drive van back to bakery and complete market accounting paperwork.

  • Restock paper goods for next market

Note: this position is physical, as it requires standing for prolonged periods of time as well as lifting up to 50 lbs. Lead position are from 6:45am until approximately 2-3pm. CSR position is normally 8AM - 12.30PM. 

Required: Superior customer service focused skills. For the lead position you are required to a clean driving record and valid CDL.

Interested in joining our team? If so, please send an email with your resume attached as a PDF and a letter of introduction.

We look forward to hearing from you!

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 Wheel House is a local San Francisco business that offers 130+ group fitness classes per week that include indoor cycling, yoga, and core strength. Our  facility is just over 7,500 square feet and includes a Yoga studio, Indoor Cycling studio with 50 bikes, Yoga studio, Core Strength studio and locker rooms with showers.

Each studio is specially designed to suit particular activities, paying attention to things like flooring, temperature, lighting, equipment and  sound. Wheel House brings together unique technology and second-to-none amenities! Best of all, we provide all towels and equipment required for classes at no additional cost!

The Position: Studio Assistant

We are looking for an energetic and friendly Studio Assistant to help with the multiple classes that Wheel House has to offer! You should be a detail oriented, self-driven, team player and love helping out our members and delivering great customer service experiences.


  • The Studio Assistant:


    • Creates a space that’s welcoming and friendly for Wheel House Members

    • Sets-up yoga, core, and spin rooms

    • Gets equipment ready for Instructors

    • Sets up Members on their bikes during spin classes

    • Shows members where their class will take place

    • Cleans studios and locker rooms

    • Stocks-up amenities and snacks

    • Does laundry 

    • Helps Front Desk with check-ins (grabbing shoe rentals, checking-in extra bags) The Requirements:Studio Assistants must be able to do the following:



  • Work in a fast-paced environment

  • Bend, stretch, and lift up to 35 pounds.

  • Have a flexible schedule

  • Learn quickly and work independently

  • Stand for up to 8 hours a day

Skills We Look for:


  • Multi-tasking

  • Time Management

  • Energetic and Friendly

  • Able to remain calm, respectful, and professional during stressful situations

  • Punctual

  • Self-motivated

  • Detail Oriented

Preferred but not Required


  • Customer service

  • An interest in fitness

  • Job experience in the fitness industry is a plus!

Perks:


  • Discount on retail items

  • Free classes in the studio

  • Opportunities to move up are available!

  • No cost chiropractic care

Job Type:


  • Part-time

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  General Position Description

The Alliance Specialist provides direct services to child care center clients implementing the project’s vision, goals, and values on a day to day basis.  

This Position Reports to the Alliance Director

Key Responsibilities


  • Maintain high level of  expertise in need and eligibility criteria, admission priorities, and  requirements of the California Department of Education (CDE) Title V Regulations.

  • Keep up-to-date with any changes to CDE Regulations and Management Bulletins.

  • Communicate with  child care center clients and third parties as necessary to obtain and  verify relevant data to determine family need and eligibility for services  prior to enrollment.

  • Perform ongoing need and  eligibility certifications, updates and re-certifications for CDE  subsidized families per regulations.

  • Monitor and resolve issues with Alternative Payment Provider family certificate expirations/extensions on an ongoing basis.

  • Follow up on outstanding  issues until a resolution is reached.

  • Ensure timely transfers of verified family file information to agencies.

  • Closely communicate with participating child care agencies regarding existing or forecasted vacancies.

  • Assists with maintenance of data management and reporting processes and procedures.

  • Perform data entry, data  management, and reporting for a range of early childhood programs utilized  by child care center clients including but not limited to Preschool for All, OECE Early Learning Scholarships, Alternative Payment Providers, and  California Department of Education. 

  • Maintain confidentiality of agency, clients, and family information.

  • Ensure consistent and timely submission of reports.

  • Provide prompt support to client agencies including local travel to sites when necessary. 

  • Attend and proactively participate in all meetings relevant to service delivery      and staff professional development.

  • Stay current in developments and trends in the early education sector and issues relevant to the  mission and make recommendations as appropriate.

  • Entry level accounting data entry as needed.

  • Other projects and/or tasks as assigned by the Alliance Director

Knowledge, Skills, and Experience Required


  • Dedication and commitment to the organization’s mission and values. 

  • Bachelor’s degree, or combination of experience and education that would provide the required knowledge and skills.

  • At least six (6) months experience with early care and education data management preferred and/or strong interest and aptitude for data management, and interest and passion for  early childhood business services.

  • Bilingual English/Spanish or English/Chinese with strong verbal and written communication skills in English and Spanish/Chinese.

  • Excellent organizational, interpersonal, data management and technology skills including proficiency in Microsoft Office, especially Excel.

  • Bookkeeping and/or Quickbooks  experience a plus.

  • Ability to operate with minimal supervision, with initiative and discretion.

  • Ability to prioritize tasks based on current timelines and manage competing priorities.

Physical Requirements

While performing the responsibilities of the job, the employee frequently sits for extended periods of time, and occasionally stands, walks, talks/listens, stoops, kneels, crouches or crawls, and reaches with hands and arms.  The employee occasionally lifts up to 20 lbs.  Close and distance vision and manual dexterity to use a telephone and computer are required. 

Employment Details

Full time, exempt position for non-profit organization.

May require a flexible schedule with occasional evening hours. Primary work location: San Francisco 94133 

Salary and Benefits

Commensurate with experience Health, Dental, Vision, Life Insurance, Retirement Plan, Commuter Transit 12 paid vacation days and 12 paid sick days 

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Lion Market is now hiring for all departments. From try level positions to department and store management, we are looking for energetic team members that understand the importance of customer service and working as a team. Pick up an application at one of our markets 

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Job Description-

Inside Costco warehouses roadshow feature costume counter tops.

Setting up a booth to display Cambria counter tops

Gathering basic information from potential customers

Information collected must be reported to our main office Monday mornings

 

DRESS CODE

Business Casual. NO jeans , Khaki's OK. Shirts must have Collar. For ladies, No low cut or tank tops. Wear comfortable shoes, you will be standing for your shift. Nice tennis shoes ok. Must be clean and in good condition. COMPANY WILL PROVIDE POLO SHIRTS

 

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Job Description-

Inside Costco warehouses roadshow feature costume counter tops.

Setting up a booth to display Cambria counter tops

Gathering basic information from potential customers

Information collected must be reported to our main office Monday mornings

 

DRESS CODE

Business Casual. NO jeans , Khaki's OK. Shirts must have Collar. For ladies, No low cut or tank tops. Wear comfortable shoes, you will be standing for your shift. Nice tennis shoes ok. Must be clean and in good condition. COMPANY WILL PROVIDE POLO SHIRTS

 

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PACIFIC GOURMET is a well-respected wholesale food distributor located in Brisbane, CA. We are currently looking for a full time Customer Service Specialist.

SCHEDULE FOR THIS POSITION IS SUNDAY-THURSDAY 9:30am to 6:00pm.

This team member will process phone and email orders as well as promote over 2500 products to chefs and purchasing managers in Northern California's finest restaurants, resorts and hotels.

Ideal candidates should possess:

*Strong verbal communication skills. Spanish, French, Cantonese or other spoken languages are always a plus!

*Possess a strong interest in the bay area restaurant scene or the food industry.

*Ability to multitask and work in a fast-paced environment.

*Must be comfortable with most Windows based programs

*Attention to detail and good time management skills an absolute must!!

*Bring a positive, energetic attitude and be ready to contribute as part of a team every day.

*We are a drug free environment and will ask all potential candidates to submit to a drug test.

People with restaurant backgrounds who are looking for a change of scenery but would like to stay in the food industry are strongly encouraged to apply.

In addition to a highly competitive starting wage, we provide full medical coverage, vacation pay, sick pay, 401k and paid holidays.

Thanks and we hope to speak to you soon.

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 Customer service representatives help customerswith complaints and questions, give customersinformation about products and services, take orders, and process returns. By helping customersunderstand the product and answering questions about their reservations, they are sometimes seen as having a role in sales. 

JOB REQUIREMENTS:

These are the requirements for the Job..

Are you a U.S. Citizen, Canadian Citizen

• Must be fluent in communication and English

• Must have a clean criminal record

• Must be at-least 40 wpm average

• Must be 18+ average

• Previous accounting experience required

• Proficient with Microsoft Office

• Strong organizational skills

 

Benefits for eligible F-T & P-T employees include: Work/Life Balance, Health & Dental, Community Involvement / Matching Gifts Program, Tuition Reimbursement Assistance & Education Life Works, Employee Stock Purchase Plan, Employee Wellness and 401k plans.Paid Time Off and Holidays with Generous Company Discounts annual given a Car Designed with Company's logo on it.

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About Twindom

Twindom supplies 3D scanners and 3D printing services to the 3D photography market.  Beyond 3D printing, we believe everyone in the world will one day have a 3D model of themselves as part of their digital identity for applications in online shopping, (virtual fitting), virtual reality (be yourself), gaming (play as yourself), health and fitness (monitor your body image) and many more. We are focused on building tools and services that empower all of these applications. 

Company Facts

-Founded in 2012

-Profitable 

We are looking for like-minded individuals who…

Seek to be World Class – Our career goals involve becoming amongst the best in the world at what we do; we are fully aware that to become the best it takes an immense amount of time and effort which we take as an invitation instead as of a hurdle. 

Get things done – We take great personal pride in facing off against challenges and time pressures and knocking through them out of sheer force of will. 

Love to learn – We love to take on new roles outside of our realm of comfort for the sake of learning. 

Thirst to build products customers love – We build products that put smiles on people’s faces. Upset customers upset us deeply. 

Believe you have to act differently to stand out – Only that which is different is ever noticed. 

Remote Customer Service Representative

Responsibilities


  • Answer questions related to the status of end-customer 3D print orders in our ticketing system (Freshdesk)

  • Call customers to walk them through placing an order via our website, when needed

  • Call customers to explain delayed orders, when needed

  • Coordinate with operations teams for placing re-work and re-print orders and updating statuses via Slack and e-mail

  • Help to create and update "canned responses" (templates) in our ticketing system (Freshdesk)

It might be a match if you have:


  • 1-3 years of experience supporting a technology product

  • Experience writing professional responses to support tickets

  • Experience with Freshdesk, our support ticketing system

  • A flexible schedule

  • Excellent written and verbal communication skills

  • The ability to triage competing priorities

  • Feed off of measuring your KPI’s and crushing your goals

Bonus if you have:


  • Startup experience

  • Worked with a technical hardware product

  • Knowledge of 3D printing and 3D scanning

As an important note, this is a pay-per-solution position, where we will pay you per ticket you answer/complete ($2). We do see variability in volumes; however, in general, we see from 5-15 tickets per day that would need answering (so we're a good fit for someone who is looking to tack on a small about of additional income to an existing position they have), and we'd rely on you to answer them in a timely fashion. We need someone who is able to answer during standard business hours, as well as nights and weekends, if possible. In general, we expect that the hourly equivalent for this position would be in the $16-$30 per hour range, depending on the types of responses necessary and your experience in the position/speed to reply. 

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ESSENTIAL JOB DUTIES

Welcome and register guests expeditiously, provide information to guests as needed, obtain identification and credit/check approval as directed by hotel policy. Verify rate and departure date. Confirm and modify information required to complete the registration process as per hotel procedures.

Check departing guests out of the hotel as per hotel procedures.

Answer all guest questions accurately and resolve problems in a timely manner ensuring guest satisfaction. Authorize revenue allowances as allowed by hotel policy.

Resolve guest problems and complaints.

Sell guest rooms, food & beverage outlets and seasonal hotel promotions.

Review Front Desk log when coming on shift and record pertinent information as needed throughout shift.

Post charges to individual room or master account.

Complete tasks on daily checklist.

Communicate with other hotel departments to maintain a high level of guest satisfaction.

Adhere to guest safe deposit box procedures.

Adhere to policies regarding handling of employee’s cash bank.

Reconcile all charges and cash received during shift and prepare drop. Have drop witnessed.

Sell Hilton Honors Program to guests.

Process mail, messages, faxes and packages.

Assist PBX as needed.

Responsible for knowledge of groups and functions in the Hotel on a daily basis.

Notify management of any pertinent information related to shift activities.

Ensure all equipment is in operation order and all supplies are up to par. Report equipment that needs repair or supplies that need to be ordered.

Be familiar with the operating procedures of all other areas of the hotel, cooperating fully and in a friendly manner with those areas to assure customer satisfaction.

Be a Team Player and encourage the teamwork attitude among staff.

Attends department and inter-departmental meetings.

Notify management of any pertinent information related to shift activities.

Be knowledgeable in all hotel emergency procedures.

Ensure areas are free of safety hazards and performs all duties in a safe and efficient manner.

Ensures total guest satisfaction.

Follow supervisor’s instructions and performs other duties as directed or assigned.

Skills

Preferred

Problem Solving

Teamwork

Multi-Tasking

Detail Oriented

Customer Service

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Looking for extra holiday cash??

Working in a warehouse environment taking customer orders and assisting them with any product needs.

Fast paced working environment, working with the public, heavy interaction with customers. Will also assist customers with taking product to their vehicle.

*********************************************************************************************

Call me to set up an appointment. 714-525-0325 ext. 3313 Natalie Castro/HR Department.

Job Type: Temporary

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 Looking for experienced and engaging individual to provide high quality professional “first impression” of the club and its services, by welcoming members, guests, and new member prospects into the facility and assuring that their stay with us is everything they want it to be.

To assure that all persons inquiring about club membership and services receive accurate information about programs, rates, benefits, and policies in a consistent manner.

To assure seamless scheduling and fulfillment of service appointments. To receive payment for all scheduled services and accurately account for transactions throughout daily operations.

To assure timely resolution of service delivery and accounting issues, as they may arise, to the satisfaction of both club management and the member presenting the issue or concern.

To assure that all regular and unexpected maintenance and/or repair of physical facilities is accomplished, in order to fulfill members’ needs and expectations for service.

 

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 Customer Experience Assistant, Sales – Brilliant Earth, San Francisco

Brilliant Earth is one of the fastest growing e-commerce jewelers in the world, and the global leader in ethically sourced fine jewelry. Founded in 2005, we have been featured in Newsweek, Glamour, the Today Show, and Martha Stewart, among many other media outlets. We are a team of dedicated individuals with a common goal of creating a more sustainable, transparent, and compassionate jewelry industry. 

We are searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time.  We are collaborative, hard-working team players that welcome challenges and rise to any occasion.  Our open workspace in the heart of Union Square encourages conversation and collaboration.  From cross-departmental meetings to frequent team building events, Brilliant Earth team members bring a top-notch attitude and a willingness to help each other grow. For more insight into our work environment and culture, and to hear from our employees, check out our profile on the Muse!

Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond.

About the role:  

Our Customer Experience Sales Assistants are dedicated to providing an exceptional experience for every Brilliant Earth customer. The Customer Experience Sales Assistants will be responsible for guiding the customer through the life of the sale through any one of our engaging sales platforms: in-person appointments, phones, or live-chat! You will take a consultative approach towards customer inquiries regarding our luxury product line to assist in finding the best jewelry match for each customer. 

The goal of the Sales and Customer Experience team is to create personalized experiences and build lasting relationships while sharing in the happiest moments of our customers' lives. The team operates in a fast-paced environment and is the engine which drives our company.  As a Customer Experience team member, you will have the opportunity to have a clear impact on the company’s growth while developing your sales and customer service skills.

 

What you’ll do:


  • Manage, maintain, and close inbound sales leads in a high-volume capacity, while focusing on a luxury customer experience.

  • Create memorable and personalized experiences for Brilliant Earth customers by providing support and responding to customer inquiries through live chats, phone calls, and/or in-person appointments.

  • Consistently seek ways to improve the customer experience while adding value to the Brilliant Earth sales team by critically thinking and implementing customer feedback.

  • Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions such as rings settings selections and diamond options.

  • Create a truly one-on-one ecommerce experience reflecting our luxury brand and product quality.

  • Maintain demonstrated responsibility and accountability for meeting individual and team goals in a sales focused environment.

You’re a great fit if you have:


  • A Bachelor’s degree or equivalent, preferred

  • Robust sales skills and experience working in an ecommerce or retail environment

  • A dedicated desire to connect with customers, solve problems, and create lasting positive experiences with each customer interaction

  • Excellent, professional verbal and written communication

  • Strong attention to detail

  • Strong computer and systems skills – experience with a CRM system or customer focused channel software system, preferred

  • An ability to adhere to and implement security policies and procedures regarding high value products

  • Ability to think critically and adapt quickly in a flexible work environment

  • Exceptional time management skills and accountability

  • A team-oriented mindset with an ability to work collaboratively

  • An eager to learn attitude and desire to grow in a dynamic work environment

  • An interest in socially and environmentally responsible organizations and products

 

Brilliant Earth is committed to the principles of Equal Employment. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. 

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Position Summary:

The Customer Success Associate (CSA) reports to the National Sales Manager and is responsible for ensuring that the Sales & Marketing Teams provide the correct information on the Item and Product setup for new business, and work closely with cross functional Team Members to be sure they secure complete setup info from other departments. Ultimately this role would be responsible for this data integrity in S2K. They will function as the liaison between Senior Management and customers, and collaborate with interdepartmental functions (Sales, Customer Service, Order Management processes, and EDI systems functions). The Customer Success Associate works as the first line of defense whenever potential problems arise with customers.

The Customer Success Associate is also responsible for customer-retention and is expected to do whatever they can to ensure that a Mariani’s current customers are satisfied with their products and services. They are expected to be proactive as well as reactive to handle customers' concerns and find new ways to prevent these problems from occurring in the future. Prior customer service experience is essential for this position. Familiarity with computers and business software is generally required, such as Office software (Microsoft Word, Excel, PPT) and business software (S2K).

This role leads the administration and monitoring of supplier agreement performance and compliance which includes eliminating or reducing customer chargebacks, resulting in better supplier scorecard ratings, and customer satisfaction. Our CSA will proactively manage Trade Promotion submissions, approvals, system administration and tracking. They’ll be responsible for translating and gathering supplier agreement needs, updating and maintaining the S2K systems customer setup as necessary, and coordinate cross functional department readiness and responses to customer needs.

Accountability #1 – Contract Management 40%


  • Coordinates and ensures Mariani’s order management response is aligned with individual customer supplier agreements.

  • Works closely with cross functional departments to ensure that customer supplier agreement needs are understood and that order processes and S2K system setup are aligned to meet required needs.

  • Responsible for updating and maintaining S2K Pricing, Discounts, Allowances, and Promotions as outlined in customer supplier agreements with coordination of the Mariani Sales Team.

  • Monitors Mariani’s Order Process and coordinates response to order non-compliant activities, such as order errors and omissions that may result in a compliance penalty.

  • Monitors and reports supplier agreement performance to ensure compliance and exceptional scorecard performance.

Accountability #2 - Compliance Delivery 30%


  • Performs individual customer order process analysis, documents requirements, participates in the design, implementation, S2K setup, and integration of agreement support levels and order processes for customer onboarding or contract updates.

  • Provides leadership in contract management and acts as a problem solver, ensures that provided solutions are within company policies and complaint with customer supplier agreements.

  • Provides coordination of supplier agreement compliance as appropriate to ensure successful order completion on time, within contractual terms.

  • Identifies trends and gaps with Customer Supplier Agreements and order processes. Identifies opportunities and proposes steps to improve account support, processes and services.

Accountability # 3 – Sales Analysis and Communication 30%


  • Builds partnerships across all department levels within the Order Management function, Sales, Marketing, Accounting, Customer Service, Warehouse, Shipping, Information Technology, Customers, and External business partners.

  • Responsible for creating policies and procedures that optimize the customer experience. Customer Success Managers may gather feedback from their customers, study other customer success programs and analyze customer data to identify the best practices.

  • Must be able to interpret Sales Data to come up with solutions that will be able to enhance the sales experience for Mariani Sales personnel.

  • Optimize promotional and operational efforts through the analysis and prediction of sales trends and markets. Assess data like customer metrics, competitor information, and sales channels to determine the best methods of increasing both revenue and market share.

  • Provide advice to marketing departments, sales teams to develop sales targets, assess strategies to boost revenue, and assist with promotional campaigns and budgets.

  • Ensures clear and timely communication with Order Management process cross functional stakeholders to ensure that customer order needs are understood and that solutions provided meet those needs within customer supplier agreement parameters.

  • Keeps management team abreast of significant issues or developments identified during routine activities and actions taken to solve or improve the situation.

  • Must have excellent written and verbal communication skills.

  • Inspire others through exceptional interpersonal skills and customer service.

Qualifications:


  • 3 - 5 years’ experience in CPG food / beverage industry with hands-on Sales/Account Management support and direct customer interaction.

  • Associates of Arts degree (AA), or equivalent combination of education and experience.

  • Demonstrated proficiency in Microsoft Office products, specifically Excel and Word.

  • Proven experience with order planning, business process analysis, and solution delivery.

  • Experience in working in a multi-site manufacturing operation including order management, supply and demand planning, scheduling, inventory movements, and distribution.

  • Demonstrated experience in interpreting moderate to complex customer supplier agreements and coordinating cross functional department responses to meet compliance requirements.

  • Excellent interpersonal skills, and written communication skills, with a history of successful internal and external interactions, at all levels

  • Occasional travel may be required.

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POSITION SUMMARY

The Alliance for Children’s Rights is seeking a dedicated Guardianship Program Manager. The Program Manager will assist caregivers in establishing probate legal guardianship and securing Special Immigrant Juvenile Status (SIJS) and other services in order to provide for children whose parents are unable to care for them. This Program Manager position is a wonderful opportunity for a well-qualified candidate to help establish permanency and secure the benefits and services that these children need to thrive. 

ABOUT THE ALLIANCE

The Alliance for Children’s Rights protects the rights of impoverished, abused and neglected children and youth, by providing free legal and social services and promoting systemic solutions. Our lawyers, advocates, and social workers, together with hundreds of pro bono attorneys and community volunteers, ensure that children have stable homes and families, and can access the healthcare, education, and financial supports that they need. We also help transition-age youth achieve independence and work statewide to improve child welfare practices and policies in order to remove the many barriers our clients face. Since its founding 27 years ago, the Alliance has helped more than 150,000 children.    

Charity Navigator has awarded the Alliance its highest 4-star rating for the past nine years in a row. This puts the Alliance in the top 2% of charities in the U.S. rated by Charity Navigator. The 4-star rating reflects the Alliance’s sound fiscal management and commitment to accountability and transparency. 

The Alliance is well known in the child welfare community for its knowledge, expertise, and accomplishments. Alliance staff members find that being a voice for children who often have no voice, and otherwise could be forgotten, is incredibly rewarding.

RESPONSIBILITIES

  Responsibilities include, but are not limited to:

• Interview, screen, and assist clients in need of probate guardianships and/or SIJS at the Alliance and at designated sites in the community.

• Prepare relevant pleadings and provide direct representation as needed in probate court.

• Prepare case summaries and files for pro bono attorney placement.

• Train, supervise, and provide technical assistance to student interns and to pro bono attorneys and firms.

• Assist in grant writing and reports. 

• Maintain and develop program materials in English and Spanish for clients, pro bono attorneys and the community at large.

• Conduct community outreach and trainings.

• Identify other resources and support services for the caregiver and child, such as financial assistance, healthcare and education.  

• Work with Alliance’s policy team to identify systemic issues impacting this population.  

• Complete additional administrative duties including data entry and filing.

REQUIRED EXPERIENCE & ABILITIES

• CA bar admission plus five years practice. 

• Fluency in Spanish preferred. 

• Excellent writing and oral communication skills.

• Strong interpersonal skills - ability to communicate effectively with clients, attorneys, child welfare agencies, the judiciary, and the public.

• Excellent organizational skills, desire to help other and a self-starter.  

• Must have ability to work independently and handle multiple tasks simultaneously in a fast-paced environment.

• Supervisory experience preferred.

• Experience with Juvenile dependency preferred.

• Immigration experience preferred (e.g. SIJS, Asylum).  

The Alliance for Children’s Rights believes that all persons are entitled to equal employment opportunities and does not discriminate against its employees or applicants because of race, color, religion, sex, gender, national origin, ancestry, age, disability, or marital status.    

The above statements are of a general nature and are intended to describe level of work being performed by people assigned to comparable positions. It is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. The Alliance for Children's Rights offers a competitive salary and a generous benefits package. For more information about the Alliance visit http://kids-alliance.org.

TO APPLY   

To be considered, please submit a resume and a cover letter that outlines your interest in joining the Alliance, relevant work experience, and how you heard of the position to Ashley Zometa (e-mail submissions only/no phone inquiries). Responses will be sent only to individuals meeting the stated qualifications of the position.

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Rockridge Day Spa is looking a friendly, outgoing Spa Concierge! Must enjoy and excel at sales offerings, be detail-oriented, and have a charismatic personality. Competitive performance bonuses and opportunity for growth available for career-minded candidates. Receptionist and Spa/Salon experience is a plus.

This position is responsible for providing a great first and last impression in customer care, offering salon guests additional service opportunities, as well as assisting guests in understanding our products, specials, and company programs, while following all company policies and procedures.

Our team is all about cooperation and hard work, but we like to have fun while we get things done! We go on team adventures (like Candytopia!), order in team lunches, and so much more! We are located in the Rockridge District, and serve a wonderful, diverse clientele from around Oakland. Find out more about us by visiting our instagram @rockridgedayspa.

Benefits May Include: 

Health/Vision/Dental Insurance 

Complimentary Spa and Salon Services

Employee Pricing on Products 

Chiropractic Care

Educational Opportunities

If you are looking to join an exemplary team, please send your cover letter and resume to Elizabeth Polacco by replying to this posting. *Due to a high volume of applicants, we may not be able to reply to each application. If you are chosen to move forward in the hiring process, we will contact you directly. 

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Looking for excited, imaginative, and energetic individuals with great communication, customer service and problem solving skills to be a part of our awesome team! We are currently looking to add multiple part-time team members to our staff. Past experiences in hosting, customer service, retail, or food is a plus!

Responsibilities:


  • Responsible for overall guest and player experience;

  • Set up and reset escape games;

  • Monitor and support escape games in play;

  • Warmly interact with guests before and after games;

  • Answer phone calls and emails;

  • Maintain overall cleanliness and organization of escape room facility;

  • Responsibly operate and maintain escape room equipment;

  • Execute daily duties as specified in training documents.

Qualifications:


  • Must be comfortable speaking in front of large groups of people

  • Excellent interpersonal and customer service skills

  • Attention to detail, rooms must be monitored closely and reset correctly every time

  • Basic computer skills

  • Must be available to work weekends

Job Type: Part-time

Salary: $16.00 to $18.00 /hour

Additional Compensation:


  • Bonuses

Work Location:


  • One location

Benefits:


  • Flexible schedule

Hours per week:


  • 20-29

  • 10-19

Schedule:


  • Weekends required

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Freebirds World Burrito is an Austin, TX based fast-casual restaurant brand featuring fresh ingredients. We're seeking energetic and motivated team members (We call them our Tribe) to foster our unique, fun-loving environment. Must have a proven track record of getting results by utilizing the strengths of a team. Successful candidates will have a history of helping grow sales and providing outstanding customer services to our loyal guests.    

 

Why work for Freebirds?  

· Great Wages + Tip Share 

· Employee Meal Discounts  

· Healthcare as low as $5 per month* 

· Flexible Schedules  

· Refer a Friend and Get Rewarded $$ 

· Career Development Opportunities    

 

We’re looking for:  

· Front of House (Rollers, Cashiers, Line Servers)  

· Back of House (Cooks, Grill, Food Prep, Dishwashers)     

 

Requirements: 

· Frequent walking, kneeling, bending and reaching.  

· Able to stand and be active for extended periods which may be at least 8 hours per shift.  

· Able to bend at the waist and lift items up to 50 lbs. to waist level.  

· Must be able to lift, move and carry up to 20 lbs. frequently.  

· Manual dexterity and hand/eye coordination.   

 

For more information, visit www.freebirds.com/careers. Follow on Facebook @freebirdsworldburrito, Twitter @FREEBIRDS_WB and Instagram @freebirdsworldburrito/     

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Sales Associate for our European Pastry Shop.  We have 5 small tables, beautiful friendly customers and have been in business for 25 years.  We care about our customers and our products!  We also have a wholesale business that we cater to the 4 and 5 star hotels in the City of Chicago.

We ask you to cater to our customers as you sell them products in a clean and friendly environment.  You sell birthday cakes, pastries, cappuchino, croissants etc!

Looking for a person who is passionate about good food and quality ingredients!  

I am looking for an opener 6:30 am until ??? and a closer from 11 am until 5:30 pm.  Saturdays are our busiest day and are mandatory.  We close at 4 pm on Saturdays.  We are closed on Sunday and Monday.

 

 

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HI, WE’RE BROADLY!

Our product enables local businesses to deliver a five-star customer experience. People have a better experience when the business is responsive, engaged, and customer-centric. By helping local businesses serve their customers better, we also help them thrive!

WHO ARE YOU?

A highly motivated, problem solver with strong Windows operating systems technical skills to join our Integration Support Team!

You possess well-developed technical skills and a strong attention-to-detail. You have a thorough knowledge of Broadly’s product (and services) and be able to describe its functions, features and details to customers. Integration Support Specialists must multi-task across systems and applications, analyze, isolate and resolve a variety of technical integration issues and can comfortably navigate various technical environments (e.g. Windows, Zapier, Postman/cURL, Salesforce, Github).

WHAT’S THE JOB, REALLY?

The Integration Support Specialist provides world-class technical support for Broadly’s small (and medium sized) business customers. This role ensures seamless automated experiences between Broadly and its customers, ensuring connectivity and productivity, delivering optimal value to Broadly’s customers. This role develops, manages, oversees and supports the business system integrations utilized by Broadly and its valued customers.

As Broadly’s Integrations SME (subject-matter expert), the Integration Support Specialist provides cross-functional assistance bridging the gap between Integrations Engineering, Product, Customer Success, Sales and Broadly’s customers. He/she provides Tier-1 and Tier-2 level assistance for all integration related questions and issues.

The Integration Support Specialist’s primary responsibilities are:


  • Providing world-class technical support to assist Broadly’s customers with integrations.

  • Diagnosing, troubleshooting, and resolving integration questions, issues and other requests.

  • Performing advanced business system integrations (Native, 3rd party, Zapier, etc.).

  • Coordinating efforts to research, develop and administer new business system integrations.

  • Work closely with Broadly Integrations Engineering team to develop and test new business system integrations and enhancements

  • Communicate directly with beta customers to gather requirements and test business system integrations

  • Driving product adoption, success, and satisfaction with every email or phone call.

  • Proactively monitor and resolve broken integrations for “at-risk” integrated customers.

  • Notify and train Sales & Success departments on updates related to integrations.

  • Updating internal and external training materials on Integrations.

The minimum, primary skills, qualities, characteristics and experience necessary to meet this position’s outcomes are:


  • Technical - have strong working knowledge of the Windows operating system environment, including Windows registry, Event Scheduler and Event Viewer and the ability to diagnose issues and research and apply solutions. Also must have working knowledge of basic SQL and relational databases

  • Proactive - recognizes & addresses needs before they arise

  • Committed to confidentiality - can be trusted with highly sensitive and confidential information, default conduct exemplifies integrity

  • Attention-to-detail : must be meticulous with data, systems and customer information

  • Vocal : must communicate directly and frequently with affiliated parties

The preferred skills, qualities, characteristics and experience include:


  • Understanding of internet communication concepts such as HTTP/HTTPS, REST, Webhooks and FTP

  • Salesforce

  • Zapier

  • Webhook zap (Setting up, monitoring)

  • Code zap (Javascript/Python)

  • C#

  • Able to read and comprehend code for documentation

  • Able to make minor edits to fix bugs

  • Able to implement new features (nice to have)

  • Javascript

  • Able to read and comprehend code to answer questions about codebase

  • Git/Github

  • Open/Manage tickets

  • Open PRs for edited code

  • Code Reviews for PRs

Benefits:


  • Flexible Time Off: We believe that a balance between work and life is essential to happiness and success, so work hard and take the time you need

  • Health Coverage: We offer competitive coverage plans for medical, dental and vision, because you’re worth it

  • Food: We serve catered lunch every week, gather for company happy hours and stock the office with bountiful snacks

  • Wellness: mental & physical health is a priority

  • Travel: Ask us about our International Travel Stipend!

  • Team Bonding: Regular Meet'n'Greets, All Hands and more!

  • Equity: Yeah, you’ll be a stakeholder, we all are!

  • Compensation: Salary, Bonus and Equity DOE

Broadly is committed to providing and promoting equal opportunity for all employees and applicants. We comply fully with the spirit, as well as the letter, of all applicable local, state, and federal laws and regulations implementing the national objective of equal employment opportunity. Broadly does not discriminate in employment opportunities or practices on the basis of race, color, citizenship status, national origin, ancestry, gender, pregnancy, sexual orientation, gender identity, genetic information, age, religion, creed, physical or mental disability, marital or domestic partner status, veteran status, political or religious affiliations, height, weight, or any other characteristic protected by law. We value diversity and encourage all qualified candidates to apply.

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Sports Basement

Sports Basement is a Bay Area sporting goods retailer, but it feels like so much more! We carry the best brands at the best prices, we rent snow gear, camp gear, bikes and more, and we'll fix up your bike or tune your ski gear at our in-store service shops. Even better, we offer tons of comfy couches and community spaces so you can feel at home, enjoy a film festival, or meet some (sorta) famous athletes. From hosting fundraisers for local schools & charities to cheering you on at a local race, we're a key part of our local communities as well as a safe space to hang out (that’s what the couches are for).

Position overview

If you love talking about outdoor gear, this is the position for you! From introducing beginners to a new sport or hobby to trading insider tips with experts, you'll get to talk to a huge range of customers about the gear and adventures you love the most. Attributes that will make you successful in this role are: 


  • Make genuine connections with customers by engaging in conversation. Asking open-ended questions, understanding what the customer needs and tailoring your approach. 

  • Assist customers in an enthusiastic and courteous manner; providing service that makes customers say "wow!" (in a good way.). 

  • Advise and assist customers with products and gifts that are perfect for their needs (not just whatever's priced the highest!). 

  • Accurately complete sales using POS system according to established procedures. 

  • Speak to the product description and technical knowledge. 

  • Make our customers aware of sales and promotions so they are always getting the best shopping experience possible.

Benefits

Sports Basement offers a competitive wage with plenty of opportunities for advancement after skills and experience are demonstrated. Specific starting wages are : on location and experience. We went above and beyond with our benefits, as a Sports Basement staffer you'll get: 


  • Full health, dental, and optical coverage (full-time staff). 

  • Participation in our profit-sharing bonus pool (full-time staff). 

  • 40% off our already low prices. . . for life! (after you work 2,000 hours). 

  • A kitchen fully stocked with free, tasty, healthy food for breakfast, lunch, and/or dinner. 

  • A free flight every time you work the equivalent of one full year. 

  • Free skiing, camping, and biking trips with our Out of the Basement program. 

  • Free use of our rental gear. 

  • Up to $1,000 per year in event and race fee reimbursements. 

  • 401(k) plan. 

  • Stock options program (full-time staff). 

  • Flexible schedule for students.

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Boulevard Veterinary River North (Chicago, IL) is seeking a Client Care Specialist for full time employment in our AAHA accredited River North practice. We are looking for someone with at least 2 years experience in veterinary or customer service who thrives in a fast paced environment, loves problem solving and leads with a helpful, "can-do" attitude. Engaging clients, computer efficacy and professional phone etiquette are essential to your role at Boulevard, as well as a talent for multitasking and team work. Compassion for animals and a a strong interest in veterinary medicine is also a must. Efficiency and hard work are expected but you will be supported by modern, cloud-based practice management software, an engaged management team and opportunities for full benefits including PTO, continuing education stipend, Health Insurance and 401k. Pay is competitive and based on experience, education and previous professional accomplishments. Check us out at www.blvd.vet and on Instagram @blvd.vet.

 

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The job consists of heavy phone volume, helping people in need of plumbing or heating service. Caring, empathic attitude, attention to detail is critical. You will be part of a team performing similar tasks so cooperation is critical. All data is entered into software system, accuracy is important.

Salary and Benefits


  • Hourly Salary of $17-$22/Hour

  • 40 hour week, plus overtime as necessary

  • Stable Work Environment-38 Years in Business with no layoffs

  • Paid Holidays, Sick Days and Vacation

  • Sales related Spiffs and Bonuses

  • Kaiser HMO Health Insurance-100% paid

  • Dental and Vision Insurance-100% paid

  • 401K Match up to 4% after 1 year

  • Profit Sharing for eligible employees

  • Company sponsored lunches when goals are met

  • Awards and Employee Appreciation Dinner

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Are you tired of the daily grind? Do you spend your time at work staring out the window and wishing you could be somewhere else? Then this is just the job for you! Blue Dog is a professional dog walking company and we’re looking for dog lovers to join our team. If you’re ready to work hard, provide outstanding customer service, and make some new furry friends, we’d love to hear from you!

AVAILABILITY REQUIREMENTS:


  • 5 days/week for 4-6 hours/day

  • Monday-Friday, with availability between 10am-4:00pm 


    • Times will vary depending on route



  • Keep your nights and weekends free!

JOB INFORMATION:


  • Total Compensation of $18.89/hr after 3 months 


    • Hourly Comp of $17/hr + $1.89/hr towards SF City Option healthcare

    • Commuter Benefits



  • Growth opportunities  


    • We are a rapidly growing company made up of dog walkers, assistant managers and territory managers. We promote from within the company so there is always room to move up!



  • This is an employee position, NOT an independent contractor job

  • Location of walks will be in central SF


    • All walks within one neighborhood



JOB DUTIES:


  • Walk up to 4 dogs at a time


    • All walks done on foot (NO DRIVING REQUIRED!) 



  • Provide outstanding customer service to both the dogs and their owners 

REQUIREMENTS: 


  • Must love dogs!

  • Must be able to walk a minimum of 5 miles per day, up hills and stairs, rain or shine

  • Previous success in a customer service position

  • While this is a highly rewarding and fun job it is also very physically and mentally demanding. Being able to work hard is a must!

APPLICATION PROCESS:


  • Must include a Resume AND Cover Letter in order to be considered for employment

  • Cover Letter should include:


    • Why you want to be a Dog Walker

    • Why this job is the perfect fit based on your past experience

    • Your availability Thank you so much for your interest, we’re looking forward to hearing from you!



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