Post a Job

All jobs

All jobs

We are rapidly expanding our online hiring platform and in need of a Customer Success professional to help lead the charge!

 

As a Customer Success professional at Localwise, you will foster relationships with local businesses in our target markets with goals to drive sales revenue and build an iconic company from the ground up. You’ll hit the ground running with an extensive training program, support from the team, and all the resources you need to be successful.

We’ve already served 50,000+ businesses and with your help we’ll serve many more!

Our ideal candidate is passionate about helping local businesses hire local talent, a great communicator, and a crazy hustler.

For the right candidate, opportunities exist to work on both the sales and recruiting side of Localwise.

 

For additional information, click here:

Localwise's Glassdoor Review

 

Core Responsibilities


  • Surpass monthly revenue targets by being in constant communication with SMB and nonprofit employers

  • Build a stellar reputation with local employers (and book of recurring business) by dedicating yourself to world-class customer service

  • Support the sales process by developing target lists, contacting and qualifying leads, creating tactical sales campaigns, and updating account data in HubSpot CRM

  • Contribute to a supportive team environment to help other sales team members achieve both individual and team sales goals

  • Help train other team members once you’re fully ramped up

  • Work cross-functionally to maximize effectiveness of the sales organization

Qualifications


  • Self-motivation to hustle in a high-volume call/email environment

  • Drive to hit the ground running in a sales role from prospecting to closing

  • Flexibility to work both independently and in a team setting

  • Great interpersonal, verbal, and written communication skills

  • Comfort working in a dynamic startup work environment

  • Incredible attention to detail and work ethic

  • Empathy and coachability

  • Enthusiasm to build the next great startup from the ground up (this isn’t for everyone as it takes a TON of commitment!)

  • 4-year bachelor’s degree is a plus!

Compensation: $50k-$100k OTE

Equity available for exceptional performers.

Interested? Please apply with your resume. 

Flexible work-from-home (WHF or remote) schedules available.


See full job description

We are rapidly expanding our online hiring platform and in need of a Customer Success professional to help lead the charge!

 

As a Customer Success professional at Localwise, you will foster relationships with local businesses in our target markets with goals to drive sales revenue and build an iconic company from the ground up. You’ll hit the ground running with an extensive training program, support from the team, and all the resources you need to be successful.

We’ve already served 50,000+ businesses and with your help we’ll serve many more!

Our ideal candidate is passionate about helping local businesses hire local talent, a great communicator, and a crazy hustler.

For the right candidate, opportunities exist to work on both the sales and recruiting side of Localwise.

 

For additional information, click here:

Localwise's Glassdoor Review

 

Core Responsibilities


  • Surpass monthly revenue targets by being in constant communication with SMB and nonprofit employers

  • Build a stellar reputation with local employers (and book of recurring business) by dedicating yourself to world-class customer service

  • Support the sales process by developing target lists, contacting and qualifying leads, creating tactical sales campaigns, and updating account data in HubSpot CRM

  • Contribute to a supportive team environment to help other sales team members achieve both individual and team sales goals

  • Help train other team members once you’re fully ramped up

  • Work cross-functionally to maximize effectiveness of the sales organization

Qualifications


  • Self-motivation to hustle in a high-volume call/email environment

  • Drive to hit the ground running in a sales role from prospecting to closing

  • Flexibility to work both independently and in a team setting

  • Great interpersonal, verbal, and written communication skills

  • Comfort working in a dynamic startup work environment

  • Incredible attention to detail and work ethic

  • Empathy and coachability

  • Enthusiasm to build the next great startup from the ground up (this isn’t for everyone as it takes a TON of commitment!)

  • 4-year bachelor’s degree is a plus!

Compensation: $50k-$100k OTE

Equity available for exceptional performers.

Interested? Please apply with your resume. 

Flexible work-from-home (WHF or remote) schedules available.


See full job description

About Mindful Schools

Mindful Schools empowers educators to spark change from the inside out by cultivating awareness, resilience, and compassionate action. Our vision is for all children to learn in “mindful schools” that nurture a new generation of leaders to create a more equitable and thriving world. Since 2007, we have served more than 60,000 educators and their schools through professional development training, community resources and events, and most recently, national schoolwide mindfulness programs. In 2020, we completed a significant initiative to codify our course offerings, revise the content, approach, and delivery to be more equity-centered and trauma-sensitive, and integrate schoolwide implementation content. Our products are all designed “by educators, for educators” with deep experience bringing mindfulness to schools. This includes our signature products: 101: Mindfulness Foundations, 201: Mindfulness in the Classroom, and the Domains of Mindful Teaching and Schoolwide Implementation Rubric. In 2021, Mindful Schools received a two-year Cigna Foundation grant. With this grant, we are focused on supporting school leaders, school counselors, and educators to implement mindfulness programs that positively impact wellbeing and social-emotional learning outcomes.

Position Overview

The Customer Experience Specialist handles an array of critical tasks that enhance the experience of our customers from enrollment and registration through participation and completion of our courses and programs and represents our organization as a first point of contact and ongoing resource for information and support.

To succeed in this role, the Customer Experience Specialist must be a proactive problem solver--someone who is experienced with helpdesk or call center customer service, a good listener who is able to communicate both verbally and in writing with clarity, kindness, and professionalism and who has polished interpersonal skills for cross-departmental collaboration and team projects. This role requires a quick learner who is tech savvy, enjoys data management, is highly organized and able to prioritize effectively, and who is always looking for ways to improve customer experience.

The Customer Care Specialist is a member of the Operations Team and will be cross-trained in course operations and school groups enrollment, and will have additional responsibilities or projects depending on skill-set and potential for growth.

Candidates must be located in the S.F. Bay Area.

This is a full-time position based in our Emeryville, CA. office. While the position may be performed remotely, we are giving preference to local candidates who can participate in-person for various meetings, training, and employee events. This role reports to the Senior Director of People & Operations. 

This position utilizes Zendesk, Mailchimp, Moodle, Salesforce, Microsoft Office, Google Suite, SmartSheets, Slack, and Zoom.

Essential Functions  


  • Customer Service  


    • Provide information, resources, and support to a high volume of calls and Zendesk support ticket emails from individuals, school groups, and affiliated professionals

    • Provide registration, cancellation, transfer, and billing/refund support for individuals, school groups, and certification program participants 



  • Zendesk Administration  


    • Create knowledge base articles for efficient customer communication

    • Help Desk user experience optimization

    • Internal organization of articles and ticket flows



  • Cross departmental collaboration  


    • Represent customer point of view based on customer feedback/questions/concerns 

    • Develop and update policies and processes

    • Develop FAQs for new products/programs



  • Support Course Operations when needed  


    • Online course creation in Moodle

    • Participant enrollment communications



  • Support School Group Enrollment when needed  


    • Assist groups with registration, transfers, cancellations, billing, completion reports, and other inquiries  



  • General administration and support including but not limited to:  


    • Maintain accurate records in the Salesforce CRM

    • Provide reports on number and types of help tickets received

    • Assist with CEUs and graduate level credits

    • Assist with certificates of completion



  • Other projects and support tasks as needed   


    • Website content management for specific pages

    • New course set-up in Salesforce

    • Zoom Live Sessions scheduling

    • Facebook groups



 Required Education, Experience, and Skills  


  • 5+ years experience in, and passion for, providing quality customer service

  • Experience with Zendesk, or other helpdesk system

  • Facility with CRM systems (particularly Salesforce)

  • Strong proficiency with Microsoft Office and Google Suite

  • Proficiency with spreadsheets and comfortable with large datasets

  • Tech savvy

  • Outstanding organizational and task-tracking skills

  • Excellent problem solving skills

  • Outstanding people skills, with demonstrated success communicating with and collaborating in a multidisciplinary, diverse, and dynamic team

  • Adaptability and flexibility

  • Ability to acquire, understand, navigate, and disseminate broad and comprehensive knowledge base of Mindful Schools programs, resources, and policies

Preferred Education, Experience, and Skills  


  • Experience working for an online learning provider

  • Enrollment and registration experience

  • K-12 education experience

  • Zendesk administration experience

  • Familiarity with SmartSheet 

  • Familiarity with Mailchimp

  • Helpdesk experience  

  • Familiarity with Salesforce

  • Experience with online Learning Management Systems (particularly Moodle)

  • Familiarity with conference platforms like Zoom or GoTo Meeting  

  • Audio/video editing skills

  • A personal mindfulness practice

Working at Mindful Schools

At Mindful Schools, we believe the most effective way to create meaningful change is by instilling a mindful, heart-centered relationship with ourselves and our community. We strive to connect with our bodies, hearts, and minds and to bring awareness into our interactions so that we can embody the change we wish to see in the world. Building a movement for deep systems change can be challenging and inspiring work. We support our team by creating opportunities to cultivate personal mindfulness competencies and by practicing our organizational values with intention and integrity.  

Be Curious: We ask authentic questions, listen without judgment, and take on a learner’s mindset.

Be Kind: We notice suffering, cultivate compassion, and respond with care.

Be Brave: We act with courage to do what’s right and just, even when it’s hard.

Build Connection: We thrive when we work together, nurture relationships, and empower the collective.

Seek Joy: We look for moments of lightness, celebration, and gratitude, even when things are hard and heavy.

Grow Love: We recognize the radical power of love. Love inspires us to grow, change, and be our best selves in service of others.

Mindful Schools is committed to building a team that represents diverse cultures, perspectives, skills, and experiences in order for our employees, our programs, and our community to thrive.

Compensation and Benefits We offer competitive compensation and a generous benefits package that includes:  


  • 100% employer-paid medical, dental, vision, and life insurance for employee plus a percentage of dependent coverage

  • Generous PTO including  


    • 10 days of vacation

    • 9 days of sick/personal time

    • 8 floating holidays

    • 19 holidays including week off at Thanksgiving and last week of December 



  • Flexible spending accounts (FSAs) for medical expenses and dependent care expenses

  • 403(b) retirement plan

  • Online training and professional development

  • And more!

Expected Hours of Work/Location

This position has an expected 40-hour work week and will operate from Mindful Schools' headquarters office in Emeryville, CA., and/or in a remote, commutable San Francisco Bay Area location of the employee’s choice.

All candidates must be eligible to work in the United States.    

To Apply To apply please submit the following:   


  • Answers to the application questions

  • A cover letter expressing why this position appeals to you and how your skills and experience match our needs

  • Your résumé

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in the job description. If this role speaks to you, we encourage you to apply, even if you don’t believe you tick all the boxes.  

 


See full job description

 Cole Hardware is looking to hire a full-time sales associate with Electrical or Hardware knowledge at our Rockridge, Oakland location. The Successful applicant will be dedicated to providing outstanding customer service and becoming a valued member of our team.

The primary responsibilities of the sales associate position are to maintain outstanding customer service, generate sales, stock product, maintain well-stocked departments, and support the store management team.

We especially encourage you to apply if you have knowledge in any of the following areas: Nursery, Garden, Construction, Hardware, Paint, Home Improvement

 Sales associates should:


  • Have excellent customer service

  • Have prior experience in retail in the home improvement industry or have experience in the 'trades'

  • Have the ability to stock and maintain a department

  • Have great organizational skills

  • Be able to stand for long periods of time

  • Be able to work independently and under supervision

  • Have the ability and willingness to work flexible hours (weekends, mornings,and evenings

  • Be computer literate

  • Physical Demands:


    • Be able to lift up to 40 pounds, stand, walk, climb ladders and all that it entails



 


See full job description

Cole Hardware is looking to hire cashier associates for our 5533 College Avenue, Oakland, Ca location. The successful applicants will have a real dedication to providing outstanding customer service and being a great member of our team. 

Our stores are a fun and invigorating place to work. They are a fast-paced, demanding environment with excellent staff and hundreds of customers each day. The Cashier is responsible for register transactions involving the sale and/or return of merchandise. 

Essential Duties & Responsibilities Include the following. Other duties may be assigned. 

Customer Service


  • Project a positive representation of Cole Hardware.

  • Greet customers entering and throughout the store. Thank customers by name, when possible, when they are leaving the store.

    Project a friendly, outgoing demeanor; work well with customers as well as associates.

  • Clear customer checkout lines quickly and efficiently.

  • Answer and monitor all calls and pages promptly, courteously, and effectively.

  • Communicate any problem or issue that requires management assistance.

  • Continually build product knowledge base and possess the ability to assist customers with store layout and product location.

  • Assist in pricing, stocking, marking and bagging of merchandise.

Register Operations


  • Follow all cash register transaction procedures.

  • Responsible for balancing of register drawer.

  • Adhere to any Store program or promotion that may require implementation at the cash registers.

  • Participate in store and Cashier meetings.

Front End Appearance and Upkeep


  • Keep the front end, including checkout areas and entrance doors neat and clean at all times. Face and dust front end.

  • Assist with keeping impulse counters stocked and faced, rotate fresh merchandise in as seasons change.

  • Ensure fresh ads are stocked and accessible to customers at all times.

  • Ensure forms and supplies are stocked at all times.

  • Assist with maintaining the front end.

  • Perform all other duties as assigned.

Education/Training:


  • High School or GED equivalent.

  • Cash handling experience a plus


Physical Demands:

Standing, walking, lifting (up to 25lbs) and climbing.


See full job description

Position Overview: This position will provide support and assistance to the LMS Administrator and Learning and Development team, in the day-to-day support and management of the LMS, and related instructional technologies provided by Compliance Training Group. Responsibilities will include research, pilot-testing, implementation, deployment, and ongoing support of all implemented instructional technologies. The position will also serve the role of providing high-level training, and general support for corporate trainers, contractors, and executives using or implementing instructional technology for on-line, hybrid, and blended learning environments. The LMS Asst Administrator works with all team members to develop and deliver training materials for the use of the Learning Management System (LMS) and other technology supported by Compliance Training Group. The role also serves as a technical/functional expert and agent for supported learning technologies to other team members. 

Requirements: 


  • 1-2 years of LMS administration experience. 

  • 1-2 years of experience providing technical support for LMS, and instructional technology tools.

  • Answer customer service and customer support calls with confidence and professionalism, always putting the client or prospective clients needs first.

  • Create and maintain new and existing client user accounts 

  • Provide troubleshooting and basic technical support to users in our Learning Management System (LMS) 

  • Basic knowledge of full product development and implementation life cycle. 

  • Knowledge and experience of using, administration, and support of communication tools such as MS Teams, Zoom, and other webinar solutions. 

  • Qualified applicant must be a motivated self-starter with a pleasant, outgoing personality who is driven to satisfy our clients. 

  • A team player who supports management and works well with co-workers and contractors. 

  • Strong organizational skills and detailed orientated. 

  • Ability to multitask, meet deadlines, work well under pressure and prioritize work. 

  • Ability to describe complicated technology topics in a non-technical manner and maintain confidentiality. 

  • Maintain track record of achieving goals on a consistent basis 

  • Excellent English writing and verbal communication skills 

  • Strong working knowledge of MS Office (Word, Excel, Outlook, PowerPoint etc.) 

  • Strong written, oral communications and organizational skills   

 

Preferred Skills:  


  • Collaboration with internal teams, external teams, and management to ensure requirements      are being met and projects are kept on schedule.

  • Strong analytical and problem-solving skills

  • Excellent follow-up, time management and organization skills

  • Knowledge of universal design principles and creating accessible training materials.  

  • Strong editing, written and oral communication skills

  • Strong interpersonal skills

  • Ability to coordinate several projects simultaneously

  • Proven ability to stay abreast of current and developing trends in learning technologies.   

  • Proactive technical troubleshooting and problem-solving skills

  • Familiarity of multimedia development, MS Office products, wireless technologies, basic to advanced web-enhanced, blended, online development, and graphic software packages. 

  • Knowledge in Adobe Creative Suite, and Articulate 360 recommend

  • Knowledge of HTML, CSS, JavaScript, PHP, HTML5  


See full job description

 

Job Description

Tuckers Ice Cream General Manager PositionJob Description-Tuckers is an independent home-made ice cream shop that is part of the fabric of Alameda, CA. The ideal candidate understands the importance of being part of this iconic brand, and has a passion for all things ice cream, especially our signature Super Creamed Ice Cream. The Tuckers GM is customer oriented and excited to go the extra mile to create smiles for our community and employees. The GM will thrive in a fast-paced environment and be responsible for the day to day operations of the store and ice cream production, including supervising, staffing, scheduling, training and catering.Requirements –5 + years experience in a fast-paced food service industry2+ years managerial experienceHospitality/Culinary degree or equivalentServSafe certifiedMust be available to work weekendsEssential Duties and Responsibilities-• Inspire our team to take care of each other and the customer by fostering a hospitality culture.

• Hire and manage the employee team, including performance evaluations and corrective actions as warranted.

• Maintain a culture of open communication and constant feedback.

• Create weekly schedules to staff the retail floor/production floor and catering events.

• Anticipate seasonal staffing needs, and plan accordingly.

• Track and order inventory as needed.

• Manage production schedules.

• Train employees on proper sanitation and food handling. Monitor sanitation and food handling through appropriate observation and checklists.

• Train employees on: o Customer service o Cash/payment handling o Order taking o Opening and closing duties o Ice cream store positions – cashier, scooper, dining room etc.• Responsible for cash management and accuracy – counting cash registers at opening and close and ensuring deposits are properly made.• Responsible for payroll management and input as directed.1349 Park St. Alameda California 94501 Tuckersicecream.com (510) 522-4960• Responsible for management of accounts payable approvals for payment.

• Create/follow operational procedures for cash handling, safety and security to ensure the safety of all employees.

• Verify and enter employee time sheets.

• Open and close store.

• Maintain a clean, welcoming and comfortable dining environment.

• Maintain food cost targets through proper portion control.

• Create an environment that promotes productivity and teamwork.

• Set the work experience tone by leading through example, being ready to jump in and perform any job.

• Have a ‘hands on’ attitude toward management.

• Ability to be interrupt driven while still maintaining a smooth shift and positive leadership.

• Use/create checklists and tools for consistent product and store operations management.

• Communicate clearly and often with employees and customers about what is working and what needs improvement.

• Conduct regular meetings with crew and ownership.

• Work with ownership to improve overall operations and assess marketing initiatives impact.• Perform other duties as required and directed. Note that this position may be changed or modified to meet business demands.Attributes-• Culturally in tune with the importance of managing this Iconic community brand.

• Fluent in English – reading, writing and speaking.

• Excellent people skills – o Ability to work with employees in all aspects of the GM role, from mentor/peer to manager/owner. o High customer orientation. o Ability and motivation to lead others, from in front, and from behind. Sets the tone for constant improvement and learning.

• Communication skills – o Ability to have conversations (sometimes difficult ones) with staff as well as owners. o Ability to communicate situationally – being directive or coaching as warranted.• Flexible and curious – exhibits an always learning attitude.

• Ability to work and thrive in a sometimes pressure filled environment. Exhibits patience and organizational skill when stressed.

• Must be organized and have strong problem-solving skills.

• Ability to think, communicate and act while ‘on their feet’.

• “Quarterback” skills – ability to manage the details, while being able to anticipate and plan for future requirements.

• Ability to manage multiple situations at the same time. Thinking and communicating in each clearly.

• Must have high stamina, resilience, outgoing personality and the ability to be engaged with customers, staff and operational management for a full non-stop fast paced shift.

• Systems Requirements: o Knowledgeable and comfortable with computers, software. o Fast learner with POS systems, scheduling and inventory software. o Able to track and order supplies, handle invoices and orders.1349 Park St. Alameda California 94501 Tuckersicecream.com (510) 522-4960o Understands and reinforces HR rules.

• Valid Drivers License and clean driving record.

• Reliable vehicle.• ADA Requirements:

 Ability to lift and carry at least 50 pounds with some frequency, and 10 to 25 pounds frequently.

 Ability to stand on their feet for long periods of time, daily.

 Talking/Hearing – ability to speak clearly and listen attentively.

 Grasping, leaning, stretching, reaching, scooping, bending, leaning, lifting, pushing, pulling, walking, climbing stairs.

 Ability to work in cold environments.

 Ability to work around occasional wet, slippery floors and surfaces.

 Ability to continuously work with other people.

 Ability to climb and descend stairs, multiple times a day.

 Repetitive use of hands and arms.

 Visual acuity to recognize workplace safety and surroundings, as well as determine accuracy of work assigned. Tucker’s Ice Cream is an equal opportunity employer. We endeavor to place the best available person in every assignment, and our policy prohibits unlawful discrimination based on race, color, religion, creed, gender, gender identity, sexual orientation, marital status, age, national origin, physical or mental disability, medical condition, ancestry, or any other protected status.1349 Park St. Alameda California 94501 Tuckersicecream.com (510) 522-4960Job Type: Full-time Pay: $55,000.00 - $58,000.00 per yearCOVID-19 considerations:

All team members are screened for COVID-19 daily. Increased cleaning. Orders are to-go, customers order outside, they do not come in the store, and they must wear masks while ordering and picking up their ice cream at the designated front window areas. 


See full job description

Job Description

Cupcakin’ Bake Shop-Bakery Associate

The Role

Cupcakin’ Bake Shop is an independently owned small business and we're growing! We are looking for amazing customer service ambassadors to join our team. As a Bakery Associate, you play an integral part of our team by providing superior customer service. You’re responsible for engaging and connecting with every customer and following our G.I.F.T model to ensure satisfaction and loyalty. You’re the expert of our product and use your expertise and knowledge to educate, suggest and delight our customers taste buds. With the support of your leadership team you’ll deliver a consistent customer experience alongside our amazing cupcakes and cakes.

Bakers

 Our ideal candidate is a well rounded pastry cook who can bake quality cupcakes and cakes as well as decorate. Be passionate and creative about the world of pastry and contribute as we expand our product line.

Self-starters who can work well independently or as a team Passion for pastry Previous pastry experience in a professional kitchen is a plus. Cake decorating required. Must possess current ServSafe certification upon hire. Must be available to work weekday and weekend shifts. Be able to lift 50 heavy items. Weekends a must. Be organized, clean and honest.

Baker Customer Service Associates


  • Consistently customers to enhance their customer experience.

  • Act with integrity and honesty at all times.

  • Promote loyalty by educating customers of the quality and construction of our products.

  • Treat fellow employees with respect and contribute to a positive work environment.

  • Maintain a neat, clean and organized work space.

  • Promote service and sales by offering suggestive selling.

  • Handle all customer interactions and potential challenges with courtesy, professionalism.

  • Execute all daily responsibilities including; cleaning duties, opening/closing and daily checklist with timeliness and efficiency.

  • Adhere to all safety and sanitation guidelines.

  • Report to work as scheduled and fulfill requirements for the duration of shift.

  • Have an in-service mindset and are dedicated to doing what’s right for our customer


  • *Who You Are

  • You have a passion for cupcakes!

  • A good communicator with the ability to effectively interact with customers.

  • Detail oriented with a focus on following instructions down to the “T” on all orders.

  • Passionate about a quality product and thrives in a fast-paced environment.

  • A customer-focused service individual who delivers an exceptional experience to every customer.

  • A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as needed.

  • Able to utilize technology

  • Can complete multiple tasks.

  • An effective listener who pays high attention to detail.

  • Agreeable to work the needs of the business, including but limited to holiday and weekend shifts.

Benefits of Working


  • 1 Free Daily cupcake

  • Monthly order of 1 dozen cupcakes at 50% off

  • 15% Off all of your orders

  • Tips!

 If interested, please send an introduction and your resume.

We look forward to talking with you!


See full job description

NGO Corporate Vetting Assistant 

Business Unit: CCS (Corporate Client Services)

Reports To: Manager, Corporate Client Services

is an award-winning nonprofit allowing people to donate and volunteer with top-performing, vetted organizations all over the world. 100% goes directly to the cause. All partner organizations are vetted with our proprietary. has been featured on the homepage of,,, The Wall Street Journal, and The New York Times. has been featured in more than 16 books, including the new edition Harvard Business Review Book, , Arianna Huffington’s, and Laura Arrillaga-Andreessen’s . We have also been acknowledged five times on Great Nonprofits’ and are highlighted in of best volunteering matching websites. We continue to gain momentum, with dozens of articles in the and monthly contributions on. To date, we have matched more than 20,000 volunteers and $31 million dollars’ worth of volunteer hours. helps manage global Corporate Social Responsibility for companies, including the strategy, operations, NGO Vetting, and Disbursements. Our goal is to help companies scale their Philanthropy and Volunteer programs, both locally and all over the world. We customize our services for clients, emphasizing high levels of innovation and client service. Key clients include Cisco, Gap, BHP, and RSF Social Finance. Job SummaryThe NGO Corporate Vetting Assistant will help vet NGOs for ’s corporate clients, a serious role necessitating a long-term commitment. The ideal candidate will have a strong commitment to customer service and dedication to cultivating and maintaining relationships with NGOs. You must have strong attention to detail and high skills in administration: You must log NGO records in Salesforce and Google Drive. This is an exciting opportunity to help NGOs receive funds and make a real-time impact. This position requires extensive training and thus, a minimum commitment of two years.  We commit to growing our team with opportunities for the long-term.

Responsibilities 


  • Enter NGO information into Salesforce for tracking NGO vetting and activity 

  • Perform in-depth vetting and due-diligence on corporate client’s global grantees for legal, program, financial compliance based on our and corporate client specific requirements.

  • Communicating 1-1 with the NGO, requiring excellent knowledge of vetting

  • Communicating 1-1 with the NGO, requiring positive communications, encouragement, support 

  • Ensure accurate documentation of vetting files on Salesforce and Google Drive

Qualifications 


  • Bachelor's degree  --  or equivalent training

  • Excellent written and verbal communication skills 

  • Meticulous attention to detail

  • General knowledge of finance and non-profit accounting a plus

  • Demonstrated interest and/or working knowledge of CSR

  • Mathematical competency and ability to work with quantitative information 

  • Service-orientated execution and professionalism

  • Exceptional critical thinking skills

  • Strong work ethic

  • Ability to thrive in a fast-paced, deadline-oriented environment

  • Positive, kind, humble attitude 

  • Competence with Microsoft Office and a willingness to learn new technologies 

  • Commitment to using and updating Salesforce, our relationship database

Benefits


  • Gain experience at a unique social enterprise that has a global impact

  • Gain exposure to the nonprofit industry and the Corporate Social Responsibility industry

  • Increase your understanding of global issues

  • With proven experience and positive attitude, may facilitate J-1, CPT, OPT visas

  • With proven experience and positive attitude, may provide growth opportunities in management 

Duration and Location 


  • Due to the long-term nature of our clients, we are seeking individuals with a long-term horizon 

  • Position is available for part-time employment (10-30 hours) or full-time (32 - 40 hours) per week

  • We provide remote job positions with a highly globally focused team from more than 20 countries, including Russia, China, Japan, Ukraine, Georgia, the Philippines, Haiti, Germany, Canada, the Kurdish population, South Korea, the U.K., Turkey, Brazil, and many more.

To Apply: Email your resume, cover letter, two writing samples, a list of three references, with "NGO Corporate Vetting Assistant" in the subject line. Applications are reviewed on a rolling basis. is committed to understanding and representing the diverse populations it serves worldwide. Members of all ages, genders, sexual orientations, races, ethnicities, nationalities, physical abilities or disabilities, religions or beliefs, and cultures are welcome as employees and volunteers in our organization. We believe that a diverse team will best serve our diverse populations.

Follow us on social media:


  • ’s

  • on Facebook

  • Follow Us on Twitter: @ and @

  • Follow us on Instagram: @

  • Follow Us on Pinterest: @


See full job description

 About us: Akira is an exciting new restaurant in the lower Pacific Heights neighborhood. Akira aims to offer our neighborhood and customers high quality traditional Japanese cuisine in an inviting and warm atmosphere.  We are looking for people passionate about food and highly motivated to deliver the highest standards of customer service.  Prior experience as server, waiter, wait staff, waitress, runner, cashier, customer service or other restaurant and food service related jobs is required Server Responsibilities and Requirements


  • At least one year experience working in Japanese restaurant

  • Must have knowledge of fish, sushi and Japanese drinks

  • Clear, set up table and seat customer

  • Take order, pack to go and answer phone calls

  • A warm and outgoing personality

  • A strong desire and willingness to learn about our cuisine and beverage program

  • Excellent people skills and the ability to remain calm under pressure

  • Natural ability to provide genuine, refined and hospitable service

  • Team player and work well with others

  • Strong multitasking skills in a high volume, fast paced work environment

  • Organized and efficient

  • Be able to operate a POS system, and to handle cash and all financial transactions

  • Must have flexible schedule that will include nights, weekends and holidays

  • Must be available to work Sunday lunch shift and 2-3 evening shifts

  • Must have valid or be able obtain a food handler card in first 30 days

 


See full job description

Presidio Sport & Medicine is a PT-owned clinic with one location in the Presidio of San Francisco and another in Mill Valley. We focus on outpatient orthopedics with emphasis on manual therapy, exercise, education, and returning clients to activities they love. Our environment is dynamic, innovative, and supportive. Our culture is passionate, empathetic and collaborative. We have an exciting opportunity for a full-time Client Service Specialist to join our team, working at our San Francisco clinic. Join our team and you’ll enjoy a fulfilling career dedicated to quality care and professional growth. Find out more about us at www.presidiosport.com.  

 

Job Description:  As part of our Client Service Specialist team, you will be integral in helping our clients meet their rehabilitation and fitness goals. Job duties include, but are not limited to: 

· Greet, screen and assist clients, demonstrating excellent customer service 

· Schedule appointments using practice management software  

· Understand and clearly communicate benefit and payment options 

· Collect payment at the time of service 

· Keep schedule filled and therapists updated as schedule changes 

· Maintain a strong knowledge of all PSM services and offerings 

· Answer multi-line phone system and manage messaging 

· Receive and distribute mail, faxes and deliveries 

· Ensure sufficient stock of office supplies, forms and materials 

Qualifications:  

· Receptionist experience, preferably in a medical office  

· Knowledge of health insurance  

· Friendly, professional phone manner and excellent customer service skills 

· Highly organized, able to multi-task and reprioritize duties 

· Strong attention to detail  

· Compliant, self-motivating, team player that works well with others 

· Proficient in Microsoft Office and e-mail; experience with electronic medical records and practice management software a plus 

· Neat, professional presentation of self and surrounding work area 

Hours: We offer hours between 7:00am – 7:00pm. For the best customer service, we have a team of three Client Service Specialists with overlapping hours. We currently have an opportunity for the schedule of Monday through Friday from 8:30am – 5:30pm. Our team also works one Saturday per month, 8:15am – 12:15pm. 

Compensation: We offer competitive compensation commensurate with experience, including hourly pay plus monthly incentives. Our comprehensive benefits package includes medical, dental, paid holidays, paid time off, retirement plan, continuing education, commuter benefits, discounted services, a gym membership, and other employee perks.          


See full job description

Rafael Florist, located in San Rafael, California in Marin County currently seeking, energetic, and reliable individuals for part-time or full-time customer service and floral delivery. Floral experience is not necessary. Must have good communication skills, basic knowledge of computers.

 


See full job description

The Role: This position involves answering customer inquiries, assisting customers with preparation of their print-ready digital files, and guiding them through our order process. This process includes quoting prices, invoicing, and collecting payments. The majority of this work is done via email, with occasional phone and/or video support. Our customer service staff often establish long-term relationships with repeat customers, and many individual book projects require weeks if not months of correspondence before they move into production. The job also involves the preparation of proofing materials, managing order shipments, sending out material samples, and engaging our production staff to ensure that the books we make meet customer expectations. Though most of the workday will invariably be in front of the computer, there are ample opportunities to move around the shop and to perform craft-oriented production duties. 

Ideal Candidates: Our customer service staff must have exceptional written communication skills, the ability to communicate technical details clearly and concisely, and a lot of patience. By the time a project comes to us, our customers have often spent many months if not years working on their book.  While some of our customers are professional designers who need little instruction, others are self-publishing for the first time. The ideal candidate for this role will be able to help the customer understand the options we offer, prepare their files properly, and complete the order process quickly and efficiently. This requires the ability to write clearly and concisely while being generous and accommodating - it is a special skillset for sure!  

About Us:  Edition One Books is a specialty book printing company located in Richmond, CA. We offer our customers unmatched quality and customization for short-run book printing. We are focused on building long-term relationships with our customers, and strive to offer a more personalized and accommodating self-publishing and book production service. 

Our Workplace: We are a small company with fewer than 20 employees onsite generally. Our workplace culture is generally informal and collaborative. Many of our employees have creative backgrounds, but it is important to remember that we are a manufacturing company and not a design firm - employees here need to be energetic, focused, and self starting. Though all employees work full time hours, we always work to accommodate the individual scheduling needs of our employees and their families. Productivity, professionalism, and positivity are paramount.

Compensation: Depending on a new hire's previous experience, this position will start with an hourly wage ranging from $18-$22 per hour. Advancement to greater hourly pay can happen quickly, and $25-$30 per hour is a realistic expectation for an established and effective team member. Unpaid time off is available as requested and granted during an employees first year. Two weeks of paid vacation is offered starting with the second year of employment. Additionally, we have 8 paid holidays per year, and about 8 unpaid mandatory holidays per year. We do not offer an employee health care plan, however we do provide a monthly stipend to help cover the cost of health insurance paid for by our employees.

Application Process: If you are interested in applying for this position, please take the time to write us a short cover letter explaining your interest and why you think you would be a good fit for our company and this specific role.  Please also send your resume, and be sure to highlight the most relevant experiences you have had. Please only apply through the links on this posting. 


See full job description

Position Title: Customer Service Specialist 

Job Summary: Existing business service and client retention focused on maintaining a profitable book of business and creating a memorable customer experience. 

The Insurance Loft is seeking communicative candidates who are proactive and passionate about the insurance industry and the clients they serve. Customer Service Specialist will work closing with existing and prospective clients to create a one of kind customer experience. Always striving to find the products, advice, or service that best fits the individual need of the client. Customer Service Specialists will aid internal departments by providing firsthand analytics and assessments that will support the daily functions of the sales team, management, and marketing department. The most successful Customer Service Specialists have exceptional communication, computer, and critical thinking skills. With a willingness to face challenges head on by staying organized, being adaptable, and staying focused on the task at hand. 

Customer Service Specialist Responsibilities: 


  • Project a positive company image while creating an approachable and genuine environment for existing and prospective clients. 

  • Assist team member in processing a number of policy service tasks related to personal lines insurance. 

  • Seek out cross-sell opportunities by creating a free-flowing dialogue with clients. - Complete assigned tasks in a timely, efficient, and quality manner. 

  • Educate clients by clearly communicating the importance, purpose, and strategies related to insurance. 

  • Process quotes, changes, and payments across multiple insurance carriers and states. 

  • Manage multiple communication sources (inboxes, CRM, and phones) 

Customer Service Specialist Requirements 


  • An active P&C license in good standing with the resident state insurance commission. 

  • At least 3 years of independent insurance experience. 

  • Effective communication skills using multiple mediums and platforms. 

  • Understanding of insurance management systems and carrier platforms.


See full job description

Job Overview:


  • This person will support the sales staff/agent(s) by providing accurate quote proposals and outstanding customer service to prospects and clients.

Duties and Responsibilities:


  • Customer Service to include answering phones and helping clients solve issues, process endorsements, and provide professional advice.

  • Maintain thorough understanding of the insurance markets and the company’s policies. Be willing to call to get answers or solve problems on behalf of the clients.

  • Provide accurate quotes and proposals to the sales staff.

  • Review and process documentation as needed, including new business apps, changes to current policies, quoting for prospective business and then filing appropriately, keeping information confidential.

  • Process daily downloads from insurance companies by attaching to files and making sure the info is accurate.

  • Follow up on all changes or company and/or customer requests and thoroughly document for future reference.

  • Cover for fellow employees during personal leave situations. (flexibility with hours worked)

Qualifications:


  • Receive and maintain license in property/casualty insurance.

  • Customer service skills that keep the clients happy and content and confident that we are working in their best interest.

  • Positive and outgoing, not easily frazzled – sense of humor

  • Ability to adapt to changes in software or office policies when needed.


See full job description

POSITION: CUSTOMER SERVICE REPRESENTATIVE

Have you always had a natural way with people? Are you good with your hands? Do you think “yes” before “no?” Are you solutions driven and take pride in customer service? These traits could make you the perfect fit for a job with variety and great compensation as part of a rapidly expanding organization.   

Metal Supermarkets is the world’s largest supplier of small-quantity metals with stores across the U.S., Canada, and the U.K. We sell a variety of metal products and cutting services to businesses and consumers. Our customers love us because of our outstanding customer service. We’re fast, friendly, convenient, knowledgeable, and we’re passionate about service.   

WHY JOIN THE METAL SUPERMARKETS TEAM? 

We offer competitive wages, opportunities for wage increases, standard work hours – no shift work here, monthly team bonuses, comprehensive training, health care benefits, and annual salary reviews. We’ve built a strong team culture. Turnover is low because our staff love the camaraderie, the environment and the work.  

Want to learn more about Metal Supermarkets? https://www.metalsupermarkets.com/the-leader-in-small-quantity-metals/      

 

OBJECTIVE: 

Your primary responsibility will be to address the service needs of Metal Supermarkets’ customers.  You’ll spend the day on your feet, moving between our customer service counter, the office, and the shop floor. Orders and inquiries are received via phone, email and walk-ins. You’ll consult with trade professionals and do-it-your-selfers, assisting in their material needs and working to find solutions.   

Your people skills will make customers feel welcome, validated and well-served. When a customer leaves, they leave with their orders, confident and satisfied knowing their experience with Metal Supermarkets was a positive one. It will take strong multi-tasking skills and attention to detail as you juggle several demands at once. We’ll train you in operating our machines and working with different metals. If you’re customer focused, passionate about service and customer satisfaction, have a positive attitude, solutions driven and motivated to learn, we can teach you the rest.  

 

WHAT ARE WE LOOKING FOR? THE RIGHT FIT! 


  • ·POSITIVE INTERACTIVE / PEOPLE SKILLS – People friendly. You love to help and work with the public 

  • CUSTOMER ORIENTED – Patient; empathic; providing excellent service and solutions to our customers 

  • THINKS “YES” BEFORE “NO” – Positive attitude and solutions driven 

  • MOTIVATION & ENTHUSIASM – Love to work in a fast-paced environment 

  • ATTENTION TO DETAIL – Meticulous. You understand details make a difference 

  • ORGANIZATIONAL SKILLS – With multiple projects on the go, you are able to stay organized to serve customers quickly and efficiently.   

  • TIME MANAGEMENT SKILLS – Multiple customer and order timelines. You know how to keep on schedule 

  • PROBLEM SOLVING ABILITIES – Confidence with troubleshooting, investigating and providing solutions 

  • ADAPTABILITY – Flexibility to respond to a variety of situations and requests 

KEY RESPONSIBILITIES INCLUDE: 


  • Provide consistent, superior customer service, ensuring all customer needs and requests are identified and addressed, maintaining a high level of customer satisfaction at all times 

  • Acknowledge and respond in a timely fashion to all order requests, submitted quotes and delivery follow-up 

  • Build sustainable relationships and trust with customers through open and interactive communication  

  • Recognize opportunities to generate sales leads and new customer development 

  • Support the achievement of sales/budget targets, which includes maintaining stock control and gross margins while managing cost budgets 

  • Entering and updating customer information into our Point of Sale software, as needed 

  • Accepting cash and taking credit/debit card payments    

QUALIFICATIONS: 


  • Minimum one year of proven customer service experience  

  • Computer skills such as MS office, etc. a definite asset 

  • Clear communication and effective listening skills 

  • Exceptional telephone skills and etiquette 

  • Fluent in written and spoken English 

  • Strong math skills; mathematically inclined   

WORKING @ METAL SUPERMARKETS: 

POSITION: Permanent Full Time  

HOURS: Regular business hours Monday to Friday

LOCATION: 

Metal Supermarkets San Jose 

2413 Zanker Rd 

San Jose CA 95131         


See full job description

We are searching for a Top Performing Individual to join our Service Department Team. We are looking for someone who understand the value of clear communication and helping educate our customers on their vehicle’s service needs. We have a very strong and loyal customer base and pride ourselves in the professionalism of the entire dealership’s Team. There is a reason why Jeep Customers wave to each other while driving past one another and that’s because they are part something bigger than just transportation needs, and their vehicles mean more to them. Our customers love their vehicles and care for their Jeeps with pride and passion. We are looking for the right people to join our Team and to become part of one of the longest running Chrysler Dodge Jeep Ram Dealers in New England since 1965. What is in it for YOU!  


  • Top Pay earn $75k to $120k plus a year.

  • The opportunity for growth and to achieve your goals.

  • Best Benefit Package in the  industry: 401k w/match, Blue Cross/Blue Shield, 3 weeks Paid Time Off per year, Paid Holidays, Salary and Commission Plan.

  • Work with a Service Team in our fully Air-Conditioned Service & Parts Departments.

  • Be appreciated and respected for the true professional you are.

  • Looking to relocate to the Boston area? We can help with relocation costs!

  • Signing Bonus available, up to $10,000 for qualified candidates 

Apply Today !    


See full job description

The position is for a client service representative. Full benefits, salary range is $30,000 - $40,000 with additional bonuses. Total annual comp range from $40,000-$50,000.

Here’s a summary of the position:


  • Handle client inquiries about existing insurance policies

  • Cross sell and upsell existing clients with other products

  • Discuss insurance coverage and add other coverages when appropriate

  • Conduct policy reviews with clients

  • Answer claim questions and monitor claims activity to ensure a positive customer experience, as well as agency profitability

  • Make changes on client policies as requested

  • Answer phones

  • Take payments

  • Cross sell life and retirement products and refer to our financial specialist

  • Identify gaps in coverages and offer/explain to clients to add to their policies

  • Keep records of customer interactions and transactions completed by recording the details of inquiries, complaints, comments and actions taken

  • Handle and diffuse difficult and/or complex customer interactions in a professional manner

What we are looking for:


  • Able to meet individual performance metrics and goals

  • Able to successfully juggle multiple priorities at any given time

  • Maintain accurate and descriptive accounts of all customer interactions

  • Possess outstanding written and verbal communication skills (we do a lot of emails)

  • Be able to work with a team and accept feedback/coaching

  • Property and Casualty Insurance license – must obtain upon job offer

THIS IS NOT A REMOTE POSITION. THIS IS A FULL TIME POSITION


See full job description

The position is for a client service representative. Full benefits, salary range is $30,000 - $40,000 with additional bonuses. Total annual comp range from $40,000-$50,000.

Here’s a summary of the position:


  • Handle client inquiries about existing insurance policies

  • Cross sell and upsell existing clients with other products

  • Discuss insurance coverage and add other coverages when appropriate

  • Conduct policy reviews with clients

  • Answer claim questions and monitor claims activity to ensure a positive customer experience, as well as agency profitability

  • Make changes on client policies as requested

  • Answer phones

  • Take payments

  • Cross sell life and retirement products and refer to our financial specialist

  • Identify gaps in coverages and offer/explain to clients to add to their policies

  • Keep records of customer interactions and transactions completed by recording the details of inquiries, complaints, comments and actions taken

  • Handle and diffuse difficult and/or complex customer interactions in a professional manner

What we are looking for:


  • Able to meet individual performance metrics and goals

  • Able to successfully juggle multiple priorities at any given time

  • Maintain accurate and descriptive accounts of all customer interactions

  • Possess outstanding written and verbal communication skills (we do a lot of emails)

  • Be able to work with a team and accept feedback/coaching

  • Property and Casualty Insurance license – must obtain upon job offer

THIS IS NOT A REMOTE POSITION. THIS IS A FULL TIME POSITION


See full job description

The Personal Lines Account Manager provides timely, effective, professional assistance to clients, prospects and agency producers. The role works to find solutions to maintain and profitably grow the personal lines business of the agency while strengthening client and company relationships.

Responsibilities


  • Guide prospects and insureds through new business process

  • Review accounts handled for adequate and proper coverage

  • Review and update renewals

  • Round and upsell personal lines accounts

  • Follow up with clients and carriers to resolve any issues

  • Stay up to date with company and industry changes

  • Work with other team members provide outstanding service and satisfaction for our client base.


See full job description

Client Success Coordinator, Women’s Business Center


Reports to:  Client Success Manager, Women’s Business Center

Works with: Program Staff, consultants and colleagues across Renaissance sites

Location:  San Francisco, CA (SOMA)

Renaissance Entrepreneurship Center seeks an energetic, detail-oriented Client Success Coordinator to join Renaissance Women’s Business Center team, located in San Francisco, CA.  Our ideal new colleague engages enthusiastically with clients and the public, takes ownership in the work that we do, appreciates the story that client data tells, and is passionate about economic opportunity and the impact of our work.  The Client Success Coordinator will be active in recruiting clients, marketing our programs, supporting our classes and events, tracking client services and keeping our virtual (and eventually in-person) programs running smoothly.

Note:  During the current coronavirus pandemic, Renaissance is adhering to health and safety social distance protocols; all staff are currently working from home.  As protocols are adjusted and the pandemic evolves, this position will be primarily based in South of Market San Francisco, CA with frequent on-site visits to client business and partner locations.Renaissance (www.rencenter.org) is a 501(c)3 not-for-profit social impact organization. We have been building better communities for 35 years by helping lower income women and men start and grow their own businesses, transforming the lives of their owners and creating sustainable jobs, economic vitality, and vibrant neighborhoods. Renaissance operates four program centers and multiple off-site programs throughout the San Francisco Bay Area.Essential Duties and Responsibilities


  • Coordinate day-to-day administration of WBC Programs, to include trainings, events, scheduling, registration, materials, virtual set-up and eventual in-person facilities set-up, catering arrangements, marketing, media notification and event implementation

  • Serve as the initial point of contact for prospective clients; guide clients through the intake process for referral to Renaissance services, provide intake, and collect required paperwork

  • Conduct orientations to our services and facilitate introductory workshops, virtually, on- and off-site at Renaissance.  Identify new orientation opportunities.

  • Be informed about Renaissance programs and services, staff and event schedules, to provide information and assistance to clients, donors, partners, and other staff

  • Monitor the progress of client businesses, writing and documenting success stories

  • Outreach: Assist with public outreach efforts, media events, donor events, and other types of meetings. 

  • Create and share marketing materials for WBC programs including flyers, social media posts and newsletters

  • Assist with marketing, administrative, and communication tools, steps, public outreach efforts, media and donor meetings related to programs and events; Represent Renaissance in off-site meetings, networking events and staff booths tabling opportunities

  • Assist Training Manager with Business Planning Class (3 times a year), including outreach and marketing, the application process, client support and communications, program administration, and the successful completion of each class

  • Provide occasional evening support for classes, workshops, and events

  • Assist Program Department in identifying needs and opportunities for expanding programmatic offerings

  • Perform other duties as assigned

  • Assist with data entry when necessary

Knowledge, Skills, Qualifications


  • Detail-oriented, self-starting, creative thinker with effective project administration skills and ability to take initiative on a variety of assignments

  • Comfortable working in a small, highly communicative, collaborative, fast-paced and mission driven organization 

  • Familiarity with Microsoft Office, Google Drive, Canva, Docusign, Slack, Calendly, YouTube; enthusiasm for new technologies that facilitate improved interaction between clients and organization such as Zoom, Adobe Captivate and Kajabi a plus

  • Familiarity with marketing, outreach and social media accounts a plus 

  • Awareness of small businesses ownership, community development, community organizing with willingness to develop entrepreneurial toolkits, understanding of curriculum and adult learning a plus

  • Bilingual Spanish highly desired 

  • Bachelor’s Degree or equivalent preferred

  • Ability to travel to off-site trainings, client business sites, and community events within a flexible schedule, including occasional evening and weekend hours

Salary and Benefits:  This is a full-time, non-exempt position.  Competitive salary ($55-60K) with generous benefits that include medical, dental, vision insurance, 401K, paid time off, holidays, and a great group of colleagues and clients! Application Process:  Please send a cover letter (one page) and resume (two pages max) – in PDF format to jobs@rencenter.org. Please note “Client Success Coordinator, WBC” in the subject line of your email.  No telephone calls or personal inquiries please.Renaissance believes in the dignity and rights of all persons. We are an equal opportunity employer committed to diversity and inclusiveness with respect to age, AIDS/HIV status, ancestry, color, creed, disability, domestic partner status, ethnicity, gender identity (transgender status), marital status, medical condition, national origin, race, religion, sexual orientation, physical abilities, height and weight, and veteran status. Renaissance considers all qualified applicants for employment and complies with the San Francisco Fair Chance Ordinance in addressing arrest and conviction records in hiring decisions.


See full job description

Benedetta, the first and only 100% Botanical, Farm-Sourced®, Luxury Skin Care, is looking for an experienced, energetic sales associate.This is an independent work environment position in our POP-UP Shop located on the far north side in the San Francisco Ferry Building. This position requires you to work on your feet and greet people in a loud environment.

The ideal candidate values wellness, sustainability and is able to absorb the Benedetta unique brand. Taking care of customers is key, so the ability to articulate brand ethics, education, and application is essential. You will be fully trained and have access to our office staff with questions, along with the founder Julia Faller.Benedetta has and continues to change the culture of how we think about our skin. We are looking for those individuals that can share in Julia's passion to be part of our team, and help as many as possible with our authentic, and effective products.

Requirements:· Retail sales experience- Skin care [estheticians welcomed]

· Energetic and kind personality with ability to reach out to people

· Ability to exceed sales goals· Quick learner

· Positive & enthusiastic attitude

· POS/Cash handling- Square

· Must be Benedetta brand user: Your experience is the best way to sell and care for our customers:)

· Responsible and respectful of a job well done

· Highly reliable: Good work ethic

Are you the right fit? If so send us your cover letter letting us know why you are, and of course your resume.

PURPOSE OF JOB DESCRIPTION: This job description is provided as an outline of key tasks and responsibilities and is not intended to be an exhaustive list.

We are compliant with Covid-19 regulations and will provide you with masks, gloves, and hand sanitizer.

www.benedetta.com


See full job description

Cupcakin' Bake Shop is looking for a dedicated, responsible, honest, driven, reliable cupcake lover to help us grow our small business. We are a small & awesome team looking for like-minded individuals to join us! 

You're someone who takes initiative. You can effectively manage a small team, be personable, pleasant and punctual. You have the ability to lead with finesse & help improve our processes by managing bakery operations and personnel. You can assist with and contribute to  marketing projects, adhering to the budget and assist with inventory and other management tasks. You regularly exercise your keen judgment and discretion to help manage the overall operations of the bakery.

If this sounds like a good fit for you, please send a resume and cover letter. Management experience preferred.


See full job description

 The California Teachers Association, a not-for-profit labor union representing public school educators and education support professionals, has immediate openings in our Burlingame office for the Membership Specialist II position.

The ideal candidate will have an understanding of accounting procedures, the ability to prepare/analyze reports, excellent customer service skills, the ability to exercise initiative, work under pressure, and adapt to changes in priorities. The candidate will be a team player with strong presentation and communication skills with an aptitude for details.

Main responsibilities for this position include reconciling account receivables, maintaining/analyzing data, and conducting workshops. This position requires proficiency in MS Office, accounting applications and the ability to work overtime as needed.

To apply, please visit the job page on the CTA Career Center: https://phh.tbe.taleo.net/phh04/ats/careers/v2/viewRequisition?org=CTA&cws=39&rid=2962 


See full job description

Underclub is seeking stylists who are looking to excel in a fast-paced, driven team environment, and assist with monthly personal styling and customer success. The right candidates are excited to play a key role at a rapidly growing consumer brand, working on everything from discovering the best fit and styles across lingerie brands to creating a world-class customer experience. Candidates should be detail-oriented self-starters who are passionate about fashion and helping women look and feel their best. Merchandising, subscription and / or ecommerce experience is a plus but not required.

This role has the opportunity to become a full time position for the right candidate.

What you'll do:


  • Help clients discover their best fit and style across thousands of intimates brands

  • Build relationships and assist with your clients’ underwear drawers and confidence

  • Define and set best in class customer success practices

  • Deliver insight and feedback to the Merchandising team that will shape the future brands and styles Underclub carries

  • Support ad hoc projects related to customer onboarding and retention

Who you are:


  • Detail-oriented when it comes to everything related to style/ presentation, communication, and operational processes

  • Confident and competent in making quick decisions and forming a thoughtful point of view

  • You love lingerie and underwear- you know how to shop for yourself and love to take friends out shopping to find their best fit

  • Client-focused and relationship-driven: You have an infectiously positive attitude and warm personality that shine through in customer interactions

  • Creative and inspiring when it comes to encouraging women to try new styles and brands 

  • A self starter! This part-time position offers flexibility to work from home on your own schedule 


See full job description

Knimble is seeking a sales associate and/or supervisor for its San Rafael location. Knimble is an eclectic resale boutique focusing on high quality recycled clothing as well as eco-friendly and fair trade gifts.

This position is an excellent opportunity to use and develop customer service skills and to be part of a successful creative team in the field of fashion.

We currently have 2 positions open; one for sales associate and one for supervisor. We have both full-time and part time available. 

Compensation is based on experience.

Employees receive 2 weeks paid time off.

Employees receive 30% off merchandise.

If you believe this position is right for you, we would love to hear from you!


See full job description

We are an independently owned Retail Pet Supply store based in San Francisco. 

We offer our employees:

• Medical, Dental & Vision Insurance  

• Employee discount      

The Company:   

• Pawtrero is a fun & friendly workplace  

• We provide a high level of education about nutrition, so that you will be able to provide a healthier life for dogs & cats  

• Our focus is on nutrition and we pride ourselves on carrying great products with exceptional customer service and product knowledge      

The Position:

• We’re looking for a Sales Specialist.  

• Hourly wage is commensurate with experience  

Requirements:

• Love dogs, cats & people   

• Team player  

• Attention to detail  

• Responsible & dependable  

• Exceptional customer service skills  

• Retail sales experience a plus  

• Ability to lift 40 pounds

• Computer skills      

Responsibilities:

• Interact with customers and their pets

• Educate customers on pet nutrition

• Stock products

• Keep bathhouse & store clean

• Count inventory and receive shipments 

The Locations:

Pawtrero has two locations in San Francisco:

199 Mississippi Street & 199 Brannan Street.

Our employees work in both locations which are easily accessible by public transportation.   


See full job description

Brushstrokes, Berkeley's paint-your-own-pottery studio, is seeking a hardworking new employee to join our studio staff. Everyone on our team takes on a full range of tasks from glazing and firing kilns, to keeping the studio clean and well-run, to helping customers complete their art projects.  We are hiring for the summer and for longer-term positions.

Studio Assistant responsibilities include:

-great customer service for all of the visitors who come through our doors

-daily cleaning and organizing of our beautiful studio

-maintaining organizational systems and flow of customer art work

-occasional errands in the Berkeley/Richmond area

The right candidate will possess the following skills/qualifications:

-love people and be warm and personable with both kids and adults

-be highly detailed and organized

-be independently motivated

-be a great communicator

-have experience in fast-paced customer service environments

Applicants who in addition have experience working with children and/or instructing art will be of special interest though we are willing to train for any and all aspects of the job.  The main thing we're looking for is someone kind, honest, hardworking, committed to the work of maintaining a clean, beautiful and well-run studio.

*Schedule requirements: Must be available afternoons and evenings. Our hours change seasonally, with extended weekend hours throughout the year. Working both Saturdays and Sundays are a must for part-time and full-time positions. Weekday shifts are more variable and can be flexible. 20-38 hours per week.

To apply: Please submit a personalized cover letter that demonstrates an understanding of what we do at our studio and how you can contribute, along with a resume.


See full job description

POSITION: Sales opportunity with an established creative small business. As our products often "sell themselves" we are looking for an individual to do the storytelling. The products appeal to peoples' passions, so the task is really about making presentations and following up on inquiries and potential projects with customers.

COMPANY/PRODUCTS: Tokens & Icons is a gift company that turns authentic artifacts into high quality gifts. We sell Museums, Gift, Women’s and Men's Stores, as well as catalogs and online stores. Our product lines encompass Historic icons and "game used" Sports artifacts. Product lines include: MLB, NFL, PGA TOUR, NHL, New York MTA, Typewriter Keys, Vintage US Coins, Pan Am, etc. Encourage you to visit our website for a better feel of what we create! tokens-icons.com.

We have an open office environment in which you will have exposure to all aspects of the company. As a small business, we value teamwork and lifestyle. We are located in a quiet West Berkeley neighborhood near University and 6th Street surrounded by other wholesalers and small businesses. Some employees ride their bikes or walk to the office. We have a 4 day work week, Mon - Thurs 9 hour/day.

RESPONSIBILITIES include:

- Present new and existing product lines

- Maintain existing accounts

- Prepare for and attend trade shows

- Maintain effective follow up

- Initiate sales leads through online and catalog research

- Collaborate on effective marketing materials and coordinate email campaigns

- Collaborate on managing e-commerce (hosted by Shopify)

- Exposure and involvement in new product and package design

- Involvement in special projects as they evolve

REQUIREMENTS:

- Employing a positive, "can do" attitude

- Enjoy a variety of challenges rather than a daily routine

- Bachelor's degree or equivalent experience

- Good communication and writing ability

- Accuracy and ability to carefully proof your work

- Able to work independently and in a team

- There are periods of high volume before Trade Shows and the Holidays

- Due to Trade Shows/in-person presentations, we do have an appearance policy (no facial jewelry or visible tattoos)

HOURS: Full time 8:00AM to 5:30PM Monday-Thursday (weekend days as required by Trade Shows)

COMPENSATION: Based on prior experience and need

BENEFITS: After 90 days - 50% of Company Medical Plan premium, Paid vacation and Holidays (including Birthday and Hiring Anniversary)

EXPERIENCE: Computer literacy with Apple Systems including Microsoft Office. Care and accuracy with detail

HOW TO APPLY: Email resume

Helpful to include a cover letter addressing:

- how your past experiences will benefit you in executing the required responsibilities

- how this position will in the short term benefit your longer term goals

- salary expectations/needs

- photos accepted


See full job description

Photolab in Berkeley is looking for a Photo Technician. Photolab is a growing small professional photo lab in west Berkeley. Photolab makes digital and analog darkroom prints for photographers in the Bay Area and beyond.

We process film (all kinds), scan and make digital prints, frame or mount customers' photos for display, and copy & restore old photos. We have a full black and white darkroom as well.

Photolab has a pleasant work environment, interesting work, friendly, talented customers and a great team of co-workers.

34 to 40 hours per week and may include some weekends.

Job Description & Requirements

Job Responsibilities: You'll be working in an energetic, positive team environment.


  • Customer service (in store - phones - and online). 

  • Photoshop and Lightroom file editing in a production environment

  • Order quality control, packaging, pricing, and shipping

  • Office tasks including data entry, organizing files

  • Actively communicate with co-workers and customers about detailed photography topics

Requirements for this entry-level position include:


  • a strong background in photography

  • experience with Photoshop and Lightroom 

  • you must be very organized and detail oriented

  • strong communication skills both written and verbal

  • reliability and excellent attendance are critical

Experience with analog film photography is a plus. Previous retail or restaurant experience in a fast paced environment is also a plus. Previous employment in a commercial photo lab is Highly Desirable.

We will train you on our data entry system. 

Pandemic Procedures: All Staff wear masks and are in the process of getting vaccinated. Many of us are already fully vaccinated. We have work space dividers and track ventilation to keep everyone safe. We follow CDC directives and mandates from the State of California and the City of Berkeley.

This is a full time position. Benefits include medical/dental benefits, paid time off, paid holidays and generous employee discounts. Pay commensurate with experience.

Please reply with resume and include three personal references


See full job description

 Objective: Assist customers with their accounts by reviewing coverage, and processing claims.  Primary Responsibilities. 


  • Assist customers with a warranty program that they are enrolled in. 

  • Enhance customer loyalty by providing superior customer service. 

  • Complete daily telephone calls to existing clients. 

  • Handle customer escalation requests via telephone, email, mail, and work to positively resolve issues. 

  • Resolve customer complaints by investigating problems and developing solutions. 

  • Inform clients of coverage on accounts and assist with dispatching vendors to assist with repairs. 

  • Keep Dispatch Supervisor informed by submitting activity and results reports. 

  • Assist with dispatch department. 

  • Assist the Dispatch Supervisor with projects as needed.

Knowledge and Skill Requirements. 


  • Strong phone presence. 

  • Positive and upbeat personality. 

  • Attention to detail a must. 

  • Ability to explain the contract. 

  • Comfortable with conflict resolution. 

  • Ability to identify and resolve client concerns. 

  • Ability to persuade and influence others. 

  • Must be able to work within a team to accomplish a given goal. 

  • Proven customer service, and dispatch experience. 

  • Experience with Salesforce.com. 

  • Ability to multi-task, prioritize, and manage time effectively. 

  • Excellent written, verbal, listening, and interpersonal skills.

  • Bilingual (Spanish and English) preferred but not required.


See full job description

Shoeshop Haight Street is looking for friendly and outgoing sales associates!

We carry high quality and trendy comfort brands such as Birkenstock, Blundstone, and Lems. A huge component of the job is helping customers with knowledge about the fit and function of these shoe brands. Being conversational is a must! We love to make our customers comfortable and pride ourselves on our excellent service.

No shoe sales experience necessary, but must have a willingness to learn about our product and the ability to be a self-starter. Duties include cashiering, merchandising and receiving product, light cleaning, and opening/closing and administrative tasks.

Must be available to work Fridays, Saturdays and Sundays and during holidays. Students are welcome to apply! We can work with your schedule. We offer 5% commission, generous discounts after a probationary period, and a fun work environment.


See full job description

Rancho del Pueblo Golf Course is hiring a part-time staff for the golf shop and driving range who are retail oriented, energetic, and have the ability to follow through.  Responsibilities include but not limited to:  

1) Great customer service skills 

2) Interested to work in a team environment 

3) Able to fill in roles such as – starter, range, golf course player management 

4) Able to assist with a variety of tasks such as restocking, pricing and seasonal projects 

Top candidate: 

1) Interested in golf. (Don’t have to be good at the game.)

2) Experienced in cash handling, MSWord & Excel  

3) Must have reliable transportation 

4) High school education or above 

5) Looking for 1-2 people who can each work 10-15 hrs/week   

Compensation: $15.45/hour 

Benefits: golf playing privileges and food & beverage discount  

Rancho del Pueblo Golf Course, CourseCo, Inc and its affiliates are At-Will, Equal Employment Opportunity Employers and Drug Free Workplaces. Successful applicant will be required to pass a pre-employment drug screen, background check and E-verify clearance.  


See full job description

Description

"Is your passion in retail?” We are looking for a Part Time Keyholder for our store in Jacksonville, FL. The ideal candidate will have prior management experience and solid working knowledge in a retail store environment. “Do you have the gift of motivating those around you?” The Keyholder will have a working knowledge of all things UNTUCKit, along with a strong ability to provide exceptional customer service.CORE VALUES- Be Kind, Own It, Work Together, Communicate, Mentor and HAVE FUN!Responsibilities


  • Create and ensure a cohesive work environment that inspires engagement of associates

  • Possess the UNTUCKit CORE values

  • Confidently execute UNTUCKit University training and participate in daily chat-in activities

  • Ensure high levels of customer satisfaction through excellent sales service

  • Assess customers’ needs and provide assistance and information on product features

  • Create a fun, relaxed environment for customers to feel comfortable shopping

  • Maintain stock room

  • Open and close the store

  • Actively maintain a tidy sales floor

  • Remain knowledgeable on products offered and discuss available options

  • Cross sell products

  • Team up with co-workers to ensure proper customer service

  • Be a vital part of brand decisions with customer feedback and observations

Requirements


  • Proven work experience as a Sales Associate

  • Basic understanding of sales principles and customer service practices

  • Proficiency in Apple products and G-suite, Omni-channel POS systems

  • Solid communication and interpersonal skills

  • Customer service focus

  • Ability to work in the store alone

  • Flexible with scheduling and available to work retail hours, which may include day, evening, weekends and/or holidays.

  • High school degree; BA/BS degree would be a plus

  • Part Time: Hours may vary.


See full job description

BOSS HAIR GROUP is Chicago's leading sustainable and cruelty-free salon space in the downtown River North area of Chicago. We are in search of a detail-oriented team member who represents our brand in the front and back of house. Applicants must have a vibrant and upbeat personality.

BOSS is an "all hands on deck" atmosphere. Safety is our highest priority in servicing clients and taking care of our team. We are looking for someone who can follow instructions closely.  

Our Salon Assistant position duties include assisting colorists, stylists and front desk staff. Must be available late afternoons and evenings Wed-Saturday. Responsibilities include shampooing clients, maintaining a clean and organized environment, sanitizing surfaces of the salon regularly, laundry, stocking haircolor/retail inventory and servicing our guests with the “BOSS” experience. Recent cosmetology graduates to the head of the line! This is an hourly position with tips.

A strong interest in beauty, fashion and a polished appearance required for both positions. We offer free hair care services as well as a generous discount on our sustainable and eco-luxe hair products. Serious candidates, please forward resume and video cover letter to contact@bosshairgroup.com.

APPLICANTS WITHOUT A VIDEO COVER LETTER WILL NOT BE CONSIDERED. (example: https://www.youtube.com/watch?v=q_wrfyMOEo8)


See full job description

We are looking for responsible, energetic part time employees! Employees will be performing multiple duties and will learn about the restaurant business and poke.

Note: We are looking for long term staff, must have weekday morning availability. About the position:

Poke bar service Responsibilities

• Greet and serve customers with quality food and service.   

• Assist in ensuring a clean, safe and well-organized restaurant.  

• Assist in daily food preparation. 

• Performs routine food service activities according to established operational policies and procedures. 

• Follow food and restaurant safety standards and guidelines. 

• Attention to detail in food/service quality and cleanliness. 

• Ensure a constant and adequate supply of ingredients are prepared and available.      

Job Requirements 

• People Oriented, enjoys working with our guests and fellow associates. 

• Food preparation experience required. 

• Must have attention to details. 

• Ability to work positively in a fast-paced environment. 

• Possess good communication and interpersonal skills. 

• Team player. 

• Good time management 

About This Business Hawaiian Poke bar.  


See full job description

  Welcome to Hells Kitchen!  La crepe a moi is a restaurant/creperie, in Berkeley  CA.

Are you looking for a change?  Do you want to learn a new trade?  Well how about crepe making?

We are looking for enthusiastic and hard-working employees to join our team.  This position, requires you to be able to stand on your feet for more than 4 hours, and customer service skills, such as listening, and follow through. 

La crepe a moi travels to local farmers' markets in the Bay Area, San Leandro, Orinda, and Moraga.  We prepare and serve fresh crepes on location. 

Ideal candidates MUST HAVE:


  • Ability to work with the public UNDER PRESSURE and multitask.

  • Ability to lift 50lbs and stand for long periods of time.

 

 


See full job description

Licensed Customer Service Professional with Rocky Mountain Risk Advisors

You work as a influential member of a small family team, dedicated to customer service, providing the highest level of insurance advice on a per client basis. You will be part of an emerging business, so whether you are an experienced industry professional or looking for a new opportunity - Let us see what we can do together, for our community.

Our vision is to set the standard of excellence among insurance agents by being

innovative, trustworthy, and exceeding customer expectations. We will attract and

retain the very best employees and business partners to help us achieve this goal.

We are looking for individuals that value diversity, hard work, attention to detail, higher standards, greater accountability and an agency culture of having more fun.

We are looking to fill full time positions in our centrally located office in the Baker District or Holly Hills.

Responsibilities and Duties:

This is a sales and customer service position. This job requires the ability to exercise sound judgement, independent work ethic, and multi-tasking a variety of products. Attention to details and follow through are tenants of service we pride ourselves on. As a team member at this location we will be selling and servicing insurance and financial services through inbound and outbound calls, walk in customers, and prospecting at multiple local events to be scheduled annually. This position is performing sales to the consumer public. If you enjoy serving others, while working with a competitive and supportive team, this opportunity is for you!

Our trusted insurance advisors are eligible for the following benefits:

· Base + Commission - Commission Compensation Levels Based on Production Bonus Opportunities / Awards Trip Potential

· Insurance Licensing Reimbursement after 180 days

· Vacation Days

· Constant Training and Development

· Pathway to Success Work Environment

· Foster Growth, Find Freedom

Candidates Job Requirements - Current or Pre-Employment:

REQUIRED : Colorado Life and Health Insurance License (will reimburse after 90 days of employment)

· High School Education or Equivalent - Post Secondary Education a Plus

· Sales

· Customer Service

· Management

· Insurance Experience a Plus

· Must be organized, able to multi-task, and efficient at completing customer requests. --- Must be self motivated, reliable and have a personable and positive attitude toward others

· Technology and Social Media Skills a plus typing, Excel, Word and Outlook Proficient and Presentation Skills.

Additional Benefits:

Medical, Dental and Vision - Insurance Assistance

401k


See full job description

We are rapidly expanding our online hiring platform and in need of a Customer Success professional to help lead the charge!

 

As a Customer Success professional at Localwise, you will foster relationships with local businesses in our target markets with goals to drive sales revenue and build an iconic company from the ground up. You’ll hit the ground running with an extensive training program, support from the team, and all the resources you need to be successful.

We’ve already served 50,000+ businesses and with your help we’ll serve many more!

Our ideal candidate is passionate about helping local businesses hire local talent, a great communicator, and a crazy hustler.

For the right candidate, opportunities exist to work on both the sales and recruiting side of Localwise.

 

For additional information, click here:

Localwise's Glassdoor Review

 

Core Responsibilities


  • Surpass monthly revenue targets by being in constant communication with SMB and nonprofit employers

  • Build a stellar reputation with local employers (and book of recurring business) by dedicating yourself to world-class customer service

  • Support the sales process by developing target lists, contacting and qualifying leads, creating tactical sales campaigns, and updating account data in HubSpot CRM

  • Contribute to a supportive team environment to help other sales team members achieve both individual and team sales goals

  • Help train other team members once you’re fully ramped up

  • Work cross-functionally to maximize effectiveness of the sales organization

Qualifications


  • Self-motivation to hustle in a high-volume call/email environment

  • Drive to hit the ground running in a sales role from prospecting to closing

  • Flexibility to work both independently and in a team setting

  • Great interpersonal, verbal, and written communication skills

  • Comfort working in a dynamic startup work environment

  • Incredible attention to detail and work ethic

  • Empathy and coachability

  • Enthusiasm to build the next great startup from the ground up (this isn’t for everyone as it takes a TON of commitment!)

  • 4-year bachelor’s degree is a plus!

Compensation: $50k-$100k OTE

Equity available for exceptional performers.

Interested? Please apply with your resume. 

Flexible work-from-home (WHF or remote) schedules available.


See full job description

Licensed Customer Service Professional with Rocky Mountain Risk Advisors

You work as a influential member of a small family team, dedicated to customer service, providing the highest level of insurance advice on a per client basis. You will be part of an emerging business, so whether you are an experienced industry professional or looking for a new opportunity - Let us see what we can do together, for our community.

Our vision is to set the standard of excellence among insurance agents by being

innovative, trustworthy, and exceeding customer expectations. We will attract and

retain the very best employees and business partners to help us achieve this goal.

We are looking for individuals that value diversity, hard work, attention to detail, higher standards, greater accountability and an agency culture of having more fun.

We are looking to fill full time positions in our centrally located office in the Baker District or Holly Hills.

Responsibilities and Duties:

This is a sales and customer service position. This job requires the ability to exercise sound judgement, independent work ethic, and multi-tasking a variety of products. Attention to details and follow through are tenants of service we pride ourselves on. As a team member at this location we will be selling and servicing insurance and financial services through inbound and outbound calls, walk in customers, and prospecting at multiple local events to be scheduled annually. This position is performing sales to the consumer public. If you enjoy serving others, while working with a competitive and supportive team, this opportunity is for you!

Our trusted insurance advisors are eligible for the following benefits:

· Base + Commission - Commission Compensation Levels Based on Production Bonus Opportunities / Awards Trip Potential

· Insurance Licensing Reimbursement after 180 days

· Vacation Days

· Constant Training and Development

· Pathway to Success Work Environment

· Foster Growth, Find Freedom

Candidates Job Requirements - Current or Pre-Employment:

REQUIRED : Colorado Life and Health Insurance License (will reimburse after 90 days of employment)

· High School Education or Equivalent - Post Secondary Education a Plus

· Sales

· Customer Service

· Management

· Insurance Experience a Plus

· Must be organized, able to multi-task, and efficient at completing customer requests. --- Must be self motivated, reliable and have a personable and positive attitude toward others

· Technology and Social Media Skills a plus typing, Excel, Word and Outlook Proficient and Presentation Skills.

Additional Benefits:

Medical, Dental and Vision - Insurance Assistance

401k


See full job description
Filters
Receive Client Services jobs in in your inbox.
Receive jobs in your inbox

I agree to Localwise’s Terms & Privacy