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Program and Position Overview

Hamilton Families’ Chief Program Officer (CPO) oversees a suite of programs and services for families at-risk of or experiencing homelessness.  We are looking for a strategic, culturally humble leader who is committed to providing excellent quality services to participants in our emergency shelter, transitional housing, and rapid rehousing/eviction prevention, and real estate departments. The successful candidate will also ensure that children and youth are incorporated into our programs and services as part of the whole-family approach. The CPO supervises a team of Program Directors and the Family Services Intervention Manager who manage the day-to-day operations of the programs and services.

The CPO reports to the Chief Operating Officer, serves on the executive and leadership teams, and is a thought leader in the agency and the broader community, practicing an iterative approach to learning, evaluation, and sharing best practices. This is an excellent opportunity for a professional who believes that every family deserves a safe place to sleep at night, stability, and wants to use their skills to make that possible throughout the San Francisco Bay Area and beyond.

 

Primary Duties and Responsibilities 

• Oversee the Program Directors responsible for rapid rehousing/homelessness prevention, emergency shelter, transitional housing, and our real estate department.

• Co-create a service delivery culture that is aligned with HF’s mission, vision, values, and deep commitment to diversity, equity, and inclusion. 

• Collaborate with the Director of Data and Evaluation to ensure quality data collection, review reports and evaluations, and define and implement process and program improvements.

• Ensure clear and timely communication and coordination between programs to provide streamlined, efficient services to participants.

• Strengthen and develop children and youth services in all programs, recognizing that children are a critical piece of the whole-family approach. Be an advocate for this work agency-wide.

• Ensure programs and their operations are in compliance with all stated performance outcomes, and other relevant contractual obligations. Guide staff through implementation of improvements.

• Responsible for the successful management of the program’s overall operating budgets in accordance with established fiscal guidelines. Monitor revenues and expenses to help ensure fiscal solvency.

• Serve as a thought leader on the executive and leadership teams, being the expert voice on direct services to participants.

• Provide leadership, coordinate, and assist Program Directors in government RFP/grant writing efforts.

• Ensure program safety and adherence to stated standards of conduct, ethics and confidentiality requirements.

• Strategically select, develop and maintain close working relationships with partnering organizations including policy, grassroots, and other community-based groups/individuals.

• Assist in representing the programs to funders, volunteers, media/press, and donors as needed.

• Draft quarterly board meeting reports and attend board meetings.

• Other duties as assigned.  

 

Qualifications, Skills and Abilities

• Bachelor’s degree from an accredited college or university and at least three years of experience in a related position OR at least 6 years of relevant professional experience. MSW or similar degree preferred.

• Committed to our mission to end family homelessness and see this role as an opportunity to live out your commitment to social justice.

• At least three years of prior experience effectively monitoring, developing and managing budgets and government contracts.

• Strong management and coaching experience.

• Proven experience designing and implementing successful social service programs.

• Experience with the harm reduction model, trauma informed care, and the housing first and whole families approaches. Embodies a spirit of cultural humility.

• Strategic thinker who values evaluation and embraces improvement.

• Empathy and compassion.

• Strong interpersonal skills and oral presentation skills.

• Must be able to attend events (some nights and weekends) and activities as needed.

• Criminal background check and fingerprint imaging required post offer.

• TB (Tuberculosis) clearance and documentation required post-offer.

• Essential job functions include using a telephone, working at a standard computer terminal, ability to follow reasonable ergonomic accommodations, sit and stand for long intervals, reach, bend, lift and carry up to 40 pounds, and walk up and down several flights of stairs several times a day.


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PROJECT ORGANIZATION JOB TITLE 

Youth Beat - Creative Director

REPORTS TO

Youth Beat Executive Director 

 

TIMELINE


  • Applications accepted starting May 17, 2021

  • Hiring immediately, position open until filled. 

 

JOB DETAILS


  • Full Time, Salaried, Exempt

 

COMPENSATION


  • Starting wage commensurate with experience, Salary Range: $60,000 - $90,000

BENEFITS


  • Generous Vacation and Sick Time Accrual

  • Average of 13-15 Paid Holidays per year

  • Health, Vision, and Dental Insurance

  • Sponsored 401K Plan (non-matched)

 

INSTRUCTIONS

Please read the following in order to avoid application delays:

Please do not send your application directly through email.

Applications will be reviewed immediately and candidates with the best fit will be contacted for interviews.

Unfortunately, the volume of applications will prevent us from responding to all applications received.

ABOUT THE ED FUND:

The Oakland Public Education Fund is the fiscal sponsor for Youth Beat. The Oakland Public Education Fund leads the development and investment of community resources in Oakland public schools so that all students can learn, grow, and thrive. Teaching Artists will be employees of the Oakland Public Education Fund working at Youth Beat. . 

ABOUT YOUTH BEAT:

at KDOL-TV is a non-profit program (fiscally sponsored by the Oakland Public Education Fund) that offers free media production programs to Oakland youth. We provide hands-on training and job experience in video and music production, narrative and documentary filmmaking, photography, design and animation. We teach media to middle school and high school students with the goal of keeping them engaged in school and developing job readiness skills to pursue careers in the media industry. Our team of teaching artists, educators and producers facilitate after-school and in-school media programs at schools across the Oakland Unified School District (OUSD), and produce professional videos and media for our clients.

ABOUT THE ROLE:

Over the last few years we have been steadily growing Youth Beat PRO, our social enterprise media production company business, as a way to earn revenue for the organization AND to provide hands-on professional training to our youth interns, who work as members of our production crews and editing teams. To facilitate further growth of both Youth Beat PRO and the organization as a whole, we are now looking to add a dynamic Creative Director to our leadership team. . The Creative Director will report to the Executive Director and work closely at the highest levels of the organization as a core decision-maker and leader. The Creative Director will deliver high-end commercial video content, manage client relationships and direct our production teams on set and in the editing room. They will also help launch and lead our new young adult apprenticeship program, training young media entrepreneurs to work on Youth Beat PRO projects as well as preparing them for their own careers. Finally, the Creative Director will also help supplement the teaching staff for our core youth programming.  Youth Beat is a small but rapidly growing non-profit that offers tremendous room for growth. This position will play a crucial role within the organization as we grow our capacity to serve more Oakland youth. We are looking for an experienced video pro with talent, skills, and heart-- someone who is as excited about making professional creative content as they are about training and mentoring low-income, BIPOC teens and young adults. Could that person be you?

DUTIES AND RESPONSIBILITIES:


  • Manage the creative process of video production from concept to completion

  • Train and mentor Oakland youth and young adults as apprentices and interns 

  • Translate marketing objectives into clear creative strategies for clients

  • Work closely with and lead our video production teams

  • Facilitate workshops and help teach as part of our core youth education programs as needed

  • Lead and direct the creative team in the production of all marketing and promotions

  • Ensure visual communication and brand standards are met

  • Oversee client pitches and proposals

  • Oversee profitability, deliverables, timelines and budgets

  • Meet with clients to explain campaign strategies and solutions

  • Review work, troubleshoot and provide feedback to creative teams

  • Remain actively involved in hiring and training creative staff

  • Manage and cultivate the career development of staff members

REQUIRED QUALIFICATIONS:


  • Bachelor's Degree from an accredited college or university.

  • 5+ years of professional experience in commercial video production or creative agency work

  • Excellent written and verbal communication skills a must

  • Detail-oriented with the ability to manage multiple projects, deadlines and deliverables while interfacing with clients, youth and community members

  • Ability and passion for working to support our mission of serving diverse, underserved Oakland teenagers and young adults. 

PHYSICAL REQUIREMENTS:


  • Ability to move and set up professional production equipment.

EQUAL EMPLOYMENT OPPORTUNITY DISCLOSURE:

The Oakland Public Education Fund is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We also know that great candidates can bring skills to The Ed Fund that we haven't thought of just yet, and who won't fit everything we've described above. If this is you, don't hesitate to apply. Tell us what unique contributions you can offer. We are dedicated to improving our organization and know that part of it means to better reflect the people we serve. We are committed to diversity and building an inclusive environment for people of all backgrounds and ages and we especially encourage members of traditionally underrepresented communities to apply, including women, people of color, LGBTQ people and people with disabilities.


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Job Description


The Chief Operating Officer (COO) will report to Share Food Program’s Executive Director and is responsible for all operational oversight at Share Food Program, including facilities, warehousing, logistics, transportation, inventory management, supply chain management, technology, and human resources. The COO will manage staff that lead these departments, and provide guidance and oversight to ensure operations run smoothly and meet the needs of the partners and clients we serve.


Core Responsibilities



  • Provide overall leadership and support to Operations Department to maximize performance and dedication

  • Oversee day-to-day and long-term success of Share Food Program’s Operations Departments

  • Set and track metrics to measure overall success of all operations

  • Work with Transportation Manager to ensure Share’s fleet, drivers, and transportation system are modern and efficient

  • Optimize Share’s warehousing and inventory management systems in collaboration with Facilities and Warehousing Director and other staff

  • Collaborate with Procurement Department to analyze Share’s purchasing and increase efficiency where possible

  • Partner with Chief Financial Officer to develop sound financial models for operations

  • Work with facilities management team to keep Share’s warehouse compliant and safe

  • Manage HR Manager and collaborate to create processes to streamline HR operations

  • Oversee IT consultants, programs, and projects

  • Evaluate operational systems and provide recommendations to improve overall efficiency

  • Work with Chief Program Officer to ensure that operations meet the need of Share’s programs

  • Regularly communicate updates to Executive Director and Board as needed

  • Directly and indirectly manage between 20 and 30 employees, including employee goal setting and performance evaluations


 Skills and Competencies



  • Strong written and oral communication skills

  • Experience, directly and indirectly, managing a large team

  • Commitment to diversity, equity, and inclusion

  • Technological knowledge required for COO functions

  • Experience in supply chain management, warehousing, and transportation systems

  • Ability to build and maintain relationships with internal and external stakeholders

  • Strategic and long-term planning abilities

  • Expertise in promoting teamwork and preventing the creation of “silos”

  • Experience with data manipulation and analysis


Company Description

Share Food Program is a nonprofit organization focused on eradicating food insecurity in the Philadelphia Region through food distribution, education, and advocacy. Through partnerships with nearly 800 schools and more than 350 pantries and food distribution sites across the region, Share Food Program has recently become the largest-serving food bank in the Philadelphia Region, and the largest independent food bank in the country.


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Job Description


With more than $1.5 billion in assets, the San Francisco Foundation is one of the largest community foundations in the country. The foundation is committed to expanding opportunity and ensuring a more equitable future for all in the Bay Area. Together with its donors, the foundation distributed $154 million to nonprofit organizations last fiscal year. The San Francisco Foundation serves Alameda, Contra Costa, Marin, San Francisco, and San Mateo Counties with some initiatives, serving the nine county Bay Area.


REPORTS TO: Chief Impact Officer. This position is remote until June 30, 2021.


POSITION SUMMARY:


The Program Associate provides support to advance the Foundation’s equity goals. By supporting the further development/implementation of the Foundation’s Equity Agenda through planning and assessment, community engagement, public private partnerships, and convenings, the Program Associate ensures that the Foundation’s goals and objectives are achieved. Under the direction of the Chief Impact Officer, the Program Associate is involved in a range of activities and ensures that the Chief Impact Officer is staffed appropriately.


The Program Associate works independently, with guidance, and collectively on a team to develop and implement activities in the following areas: assisting in advancing internal working groups and department teams, working with community, foundation and public partners, and advancing Foundation priorities, particularly internally.


RESPONSIBILITIES:


The Program Associate works with the Chief Impact Officer in the development and implementation of the Foundation’s equity agenda through the Community Impact Department’s strategies and activities. The Program Associate position requires excellent project management, analytical, interpersonal, organizational, and writing skills, as well as professional discretion, independent judgment, flexibility and diplomacy. The Program Associate responsibilities include:



  • Support the leadership team and program strategy team in the project management and development, tracking and implementation of community impact strategies.

  • Maintain project timelines, contacts, contracts, and budgets using technology (e.g. MS Office tools, Salesforce, Smartsheets, etc.)

  • Work to ensure the implementation of core strategies through performance measurement and the implementation of the Foundation’s 3-year impact plan. This includes partnering with the CEO office and the Strategic Learning and Evaluation team.

  • Act as team lead on special assignments, which may include outreach, meeting, planning, communication with constituents, and managing projects as assigned.

  • Assist in public policy research, engagement, and advocacy, particularly on statewide issues with deep potential impacts in the Bay Area.

  • Maintain and support relationships and communications with grantees, donors, nonprofit partners, public sector allies, and other key stakeholders and ensure timely response to issues and requests.

  • Act as internal liaison across Community Impact Department.

  • Provide support on projects with other Foundation departments e.g., Finance, Marketing and Communications, Grants Administration, IT, and Philanthropic Giving, as assigned.

  • Conduct research and assess opportunities for support for priority efforts.

  • Perform other duties as assigned.


QUALIFICATIONS:


Required Experience:



  • Undergraduate or bachelor’s degree preferred or equivalent combination of education, and experience.

  • Minimum of five to seven years of work experience.

  • Experience working with a C-Suite professional, a plus

  • Ability to communicate internally with the Foundation staff and externally to diverse audiences.

  • Well-organized, self-starting, and independent with the ability to multi-task, set priorities, track projects, and meet deadlines.

  • Project management skills and experience with complex, multi-stakeholder efforts.

  • Demonstrated ability to problem solve.

  • Capacity to work in a multiracial and multicultural environment, including competency in working with individuals and groups of diverse racial and socio-economic backgrounds.

  • Technologically savvy in MS word and application processing, Outlook email, Internet searches, presentation software such as MS Suite, and project management tools such as Smartsheets, Salesforce, etc.

  • High level of interpersonal skills: e.g., listening, empathy, willing to assist others

  • Strong oral and writing skills


Preferable Experience:



  • Knowledge of local and regional politics, policy making and policymakers a plus.

  • Philanthropic experience preferable.

  • Experience or knowledge in racial equity preferred.


COMPENSATION:


Commensurate with background and experience in addition to a competitive benefits package.


The San Francisco Foundation is an equal opportunity employer and encourages people of diverse backgrounds to apply.


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