Position Summary: The Chief People Officer is focused on: Engagement & Communication: investing in current employees, ensuring team members feel heard, valued and appreciated; developing a feedback loop with management; bringing cohesion across all departments and locations; opening company, team and individual communication channels Creating (Infra)Structure: formalizing positions; developing a clear company structure; creating accountability through targets and clear measurement; creating and building scalable processes and documenting them; improving and automating process efficiency Developing the middle layer of management: elevating employees who have proven themselves as key players and empowering them to support future growth Supporting Our Growth Strategy: enabling company growth through establishing a roadmap for greater retention and strategic hires The Chief People Officer, working closely with our Chief Operating Officer, is also responsible for the development and administration of all policies and procedures covering all human resources areas including; recruiting/hiring/terminations, benefits, expenses, employment wages and salary administration, personnel records, training, and labor relations. The Chief People Officer originates and leads Human Resources practices and objectives that will provide an employee-oriented, high performance culture that emphasizes empowerment, quality, productivity and standards, goal attainment, and the recruitment and ongoing development of an outstanding workforce. Essential Functions: Ability to automate and optimize all core HR processes including benefits management, onboarding, performance management, etc. Develop, interpret and implement policies and procedures according to federal and state laws and regulations, and industry best-practices Provide outstanding client service to our Business and Baseball departments; put client needs first and ensure coverage of all client requirements Develop a framework for measuring and reporting key metrics related to our staff and organization Develop an innovative and insightful employee orientation curriculum that instills our culture and values into new staff Develop robust staff engagement initiatives Guide Recruiting efforts; Proactively identify candidates in market to develop a pipeline of potential future hires, and assist in screening all candidates Develop an Employee Wellness curriculum that promotes work life balance and the overall satisfaction of staff Develop and administer an industry-leading internship program Develop and administer impactful employee recognition programs; Develop creative and inspiring staff rewards/perks as part of a structured staff recognition program Build and manage our strategic talent pipeline, including succession planning and resiliency planning for critical areas Foster a diverse workplace that enables all employees to contribute to the organization at their full potential Offer a fair and safe working environment with equal opportunities to all employees Manage all staff trainings, functions and events; identify training opportunities that develop and inspire our staff Communicate and work closely with external stakeholders Office space management Safeguard against litigation and other potential losses by overseeing participation in EEO, ADA and Medical Leave Act and other federal and state regulations Qualifications & Requirements: Knowledge of best-of-breed HR practices and toolsets Ability to inspire and motivate Professional Discretion and Confidentiality High EQ; ability to relate to staff and understand diverse viewpoints Entrepreneurial mindset with experience in organizational transformation Excellent communications and listening skills Knowledge of federal, state and local employment, wage and salary laws and regulations Suggested Education & Experience Guidelines: Bachelor’s degree in Human Resources or related field A minimum of 5 years of experience in a senior-level Human Resources position Bilingual (English/Spanish) We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
_About the Office of the Comptroller_
The Office of the Comptroller (CTR) is an independent, executive level agency within the state government of the Commonwealth of Massachusetts. Our mission is to promote accountability, integrity, and clarity in Commonwealth business, fiscal, and administrative enterprises. We strive to be a model for good government and to protect public resources by mitigating the risk of fraud, waste, and abuse while promoting transparency. Our core values include teamwork, communication, excellence, service and trust.
_Position to Fill Chief People Officer_
CTR is seeking to fill the role of Chief People Officer (CPO). The CPO will report to the First Deputy Comptroller and will interact with the Comptroller directly.
The CPOsjob is to optimize people-centered activities such as recruiting, hiring, professional development, and performance management to ensure these efforts support CTRs mission. The CPO is a leader of the office, responsible for managing the strategy and processes related to building and retaining an exceptional team of professionals. The CPO acts as an advisor and consultant for both managers and employees, but must also be able to develop and execute solutions. The CPO works collaboratively with other leaders in the office, including the General Counsel, Chief Financial Officer and Customer Success Manager. Lastly,the CPO, a human resource generalist, will be a strategic contributor to CTRs office-wide, long-term vision while also ensuring the core traditional work of the human resource team is efficiently and effectively executed.
The successful CPO must be a self-starter with the following capabilities and attributes: excellent interpersonal and communication (verbal and written) skills; be empathetic and understanding while also being a leader and representative of management positions to the office; ability to fully manage the human capital space; ability to clearly articulate complex issues and solutions across all levels of management; impeccable attention to detail; superior time management and multitasking skills; ability to contribute and work productively as part of a team; positive attitude; collaboration and team building; capacity to remain flexible and learn new standards and guidelines as necessary; and the ability to work well under pressure in a fast paced organization with evolving priorities.
The CPO provides HR advice and support to all members of CTR. The CPO will work with staff who are represented by a bargaining unit and with non-union managers. The CPO will address labor and employee relations, recruitment, selection and placement, training and development, performance measurement, workplace environment, quality of work life, structure of work and human factors, organizational development and employee behavior.
Additionally, the successful CPO must be a positive leader, excited about being part of a once in a career transformation of CTRs people and systems to a modern, best of class environment. The transformation from a heavily transactional based work environment to an analytical and risk mitigation one will require active leadership from the successful CPO in concert with the Comptroller and the Business Enterprise Systems Transformation (BEST) Team.
The CPO will manage a human resources team of 2-4 members. This team supports CTRs full range of human resources needs.
_Minimum Entrance Requirements:_
Applicants must have at least six (6) years of full-time, or equivalent part-time, human resources generalist experience of which at least three (3) years must have been in a managerial capacity.
At least six (6) years human resources generalist experience
_Required Skills and Attributes:_
High level of organization and follow-up
Ability to draft clear and concise memos, policies and procedures
Solid written and verbal communications
Empathy and compassion
Ability to maintain confidential information
Ability to provide solid and informed advice and counsel
Impeccable active listening skills
Ability to research, analyze, and present accurate information on complex and constantly changing topics
_Salary:_ $110,000 - $122,000; M8
CTR is pleased to offer a comprehensive benefits package to its employees. The specific components and eligibility may vary based upon position classification, hours worked per week and other variables. Therefore, specific benefits for this position may be discussed as part of the interview and offer process.
The overall benefits available include paid vacation, sick and personal leave time, health, dental and vision insurance through the Commonwealths Group Insurance, and optional pre-tax health savings account plans. In addition, CTR provides employees the opportunity to elect life insurance, long term disability insurance, deferred compensation savings, tuition remission, pre-tax commuter account plans, along with other programs.
CTR employees also participate in the Commonwealths State Retirement Plan, which can become a defined benefit plan for those that both vest and subsequently retire from state service. Follow this link for additional retirement information:http://www.mass.gov/treasury/retirement/state-board-of-retire/.
CTR also offers Identify Force Credit Monitoring for all members of its office.
_Commitment to Diversity_:
CTR is committed to building a diverse team of managers and staff.THE OFFICE OF THE COMPTROLLER IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER
CTR encourages interested candidates that meet the minimum entrance requirements and qualifications to apply for this position. Submissions will be reviewed on a rolling basis until filled.
Interested candidates must submit:
o A cover letter,
o A list of professional references, and
o Three business writing samples that demonstrate an ability to effectively communicate in a business environment.
The application package should be submitted by e-mail, no later than_5:00 pm on December 20, 2019_, toJeff.Shapiro@mass.gov. Please include the position title and posting number in the subject line:
Chief People Officer, FY 20, 010-00168842
_Required Background and Qualifications Check Including Tax Compliance:_
CTR requires a background check on all prospective employees as a condition of employment.
Candidates should be aware of this requirement but should also know that such background check is not initiated until:
1) A candidate is invited to a second or subsequent interview; and
2) The candidate has signed the Background Check Authorization Form and related releases.
The background check includes:
1) A Criminal Offender Record Information (CORI) check,
2) A federal IRS compliance verification, for the past 7 years, and
3) A Department of Revenue state tax compliance verification.
Candidates with advanced degrees and professional licenses may have these credentials verified. Individuals other than the references provided by a candidate may be contacted in the course of completing a full background and qualification check.
The closing date for this position is_5:00 pm on December 20, 2019_.Applications will be considered on a rolling basis, so candidates are encouraged to apply as early as possible. Late submissions may be considered solely at the discretion of CTR.
To learn more about CTR please visit our website,http://www.macomptroller.organd follow us on Twitter! https://twitter.com/MA_Comptroller.
Those candidates invited to interview will be contacted by a human resources representative for this position. Unfortunately, due to the anticipated high volume of applicants for this vacancy, we are unable to provide status updates to specific individuals.
Familiarity with conduct of internal investigations
Labor relations experience
MCAD certified trainer certificate
Proficiency with Human Resources Compensation Management System (HR/CMS)
Job: *Human Resources
Organization: *Off of the State Comptrollers
Title: Chief People Officer
Location: Massachusetts-Boston-1 Ashburton Place
Requisition ID: 1900097S