Callen-Lorde is seeking a Call Center Coordinator to join our Patient Administrative Services (PAS) Management team to ensure the smooth and efficient operations of the Call Center. This individual is responsible for overseeing call center staff performance and maintain high levels of customer service by overseeing training, monitoring staff performance on an ongoing basis, providing regular feedback, and initiating individualized training on various skills as needed. These efforts will include working collaboratively with other departments. Additionally, the Call Center Coordinator will be responsible for the flow of information to Call Center Patient Care Associates from outside departments and organizations by maintaining and distributing accurate and up-to-date information for Call Center staff, including regularly updating physical print-outs and posters. Callen-Lorde’s Chelsea site is open Monday through Saturday. Evenings and occasional Saturdays will be required.
Personal Characteristics, Skills, and Abilities:
About the Role:
As a Customer Service Representative, you will work on our Lease Management Maturity (LMM) team. As a part of this dynamic team, you will be responsible for assisting with inbound and outbound calls. You will guide customers through the automotive lease-end process, while helping the company achieve desired financial outcomes as defined by client objectives. Our clients included some of the largest financial institutions and automotive finance companies in the United States!
Responsibilities may include, but are not limited to
Inbound Calls Only!
Our best reps make an additional $500/month in commission!
Entry Level Candidates encouraged to apply
We are an established home services brand with over 50 years of nationwide experience. We are building a brand new in-house contact center to close inbound consumer sales for our new franchisees.
Our office is located in Holmdel, NJ and is a beautiful open space. We also have coffee and snacks to help you stay energized!
What will you be doing? Helping homeowners enjoy their outdoor space by providing services to help make their lawns green and healthy. Pest control services for those pesky mosquito’s, fleas and ticks!
• Receive inbound leads from our many different sources of marketing, homeowners that are looking for our services and are ready to buy!
COMPENSATION AND BENEFITS:
• Competitive Hourly Rate
• Commissions on a per transaction basis
The Radiator Store is seeking a professional, competent, motivated individual with exceptional customer service skills to join our team as an Inbound Call Center Representative. This is a full time position and will be located in our Lodi, NJ facility.
This position offers full training and the opportunity to take on a leadership role. We are looking for someone who can begin right away and is willing to learn and has a positive attitude.
This is a great opportunity for someone who is willing to learn the automotive distributor business from the ground up, eager to take on additional responsibility and is professional and energetic. We offer an exciting, fast-paced work environment. We are looking for someone who can wear a lot of hats and help manage every facet of this business.
Superior organizational and problem-solving skills
Superior communication and writing skills
Excellent attention to detail
Great team player
Patience, composure and a friendly personality
Responsibilities Include but are not limited to:
Answer 100-150 inbound calls per day from customers looking for price, availability and delivery information.
Provide customer service to wholesale and retail customers.
Generate new and repeat sales by providing product and technical information in a timely manner to customers.
Determine customer requirements and expectations in order to recommend specific products and solutions.
Accurately process customer transactions.
Proactively recommend items needed by customers to increase customer satisfaction.
Problem solve and assist customers in facilitating deliveries and minimize freight costs.
Manage time effectively, meet personal goals and work effectively with all teams members.
Overtime and weekends may be required.
Excellent telephone etiquette and listening skills.
Previous sales/call center experience preferred
Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi-tasking and stress tolerance
Ability to achieve goals on a daily basis
Positive attitude and willingness to learn
Familiar with computers and Microsoft Office
A great work ethic and self- motivated
Bilingual Spanish speaking a plus
If interested in learning more, please respond today. We are an Equal Opportunity Employer and offer a clean, drug and smoke free environment
Hourly pay plus Bonus Spiffs
Call Center Rep - MSR
Serves as a liaison between the member and the Credit Union. Provide account information by phone or in person, as well as information on the full range of credit union products and services. Open accounts for members, resolve issues, and professionally handle the member’s daily needs. Provide a variety of transactional services to members.
Major Duties and Responsibilities
Serves as a liaison between the member and the Credit Union in the Calling Center. Provide account information by phone or in person, as well as information on the full range of credit union products and services. Open accounts for members, resolve issues, and professionally handle the member’s daily needs. Provide a variety of transactional services to members.
Greet and welcome members and visitors to the credit union in a professional manner. Provide prompt, efficient, and accurate service in the processing of transactions.
Provide in-person general and specific service-related information concerning credit union services or policies.
May respond to email or other electronic requests submitted by members, again providing prompt, efficient, and accurate service and information
Respond to members’ requests, problems, and complaints and/or direct them to the appropriate person for specific information and assistance.
Open new accounts, and service existing accounts. Set-up new account files, and provides members with all necessary information for membership.
Assist members in opening new plastic card accounts. Process PIN requests.
Handle requests from members for transfer of shares to loan payments, share withdrawals, check requests, CD transactions, line of credit advances, and any other requests received from members.
Promote credit union products and services based on member needs that are obtained from member interviews and/or review of member’s account. Actively cross-sell credit union products and services.
Process member mail transactions. Mail receipts and checks to members as indicated by policy and procedure.
Provide information on investment alternatives to members wishing to deposit funds with the credit union.
Research accounts for deposit, withdrawal, and loan-payment discrepancies.
Assist members in balancing their accounts. Assist members with the proper completion of payroll deduction and direct deposit cards. Assist members in opening individual retirement accounts.
Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
Knowledge and Skills
Six months to two years of similar or related experience, including time spent in preparatory positions.
High school degree or GED required.
Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving and obtaining information, as well as advising or referring, which commonly require shorter discussions.
Job description SYKES is growing & hiring Customer Service Professionals for our major financial institution partner in PROVO, UTAH! SYKES is an international company backed by 41+ years of stability and growth. We pride ourselves on an engaging environment focused on our employees and would love to have you come learn more about us and how you fit into our culture. Watch a quick video about us for more information: Location: 198 East 1600 South BLD 4 Provo, Utah 84606 Job Type:Inbound Customer Service Hours of Operation:6 AM 10 PM daily Salary:$12.00/hour$0.50 increase after 6 monthsMonthly bonuses Schedules: Full-time & Part-time options after trainingFlexibility for studentsNo shift bids Training:4 weeks paid; Full-time1:30 PM 10:00 PM, Mon Fri Requirements:High school diploma or equivalentAt least 18 years or olderPass a background check Skills & Qualifications:Basic computer knowledge and understandingAbility to successfully navigate multiple screensFriendly & empathetic personalityBasic navigation knowledge of websites & appsStrong problem-solving skillsEffective communication via phoneDependable with high self-accountability Job Overview:Inbound U.S. customer calls, no salesAnswer a variety of credit card questionsWebsite/app support & troubleshootingProvide accurate information on every callNo average handle time expectationConsistent scheduleCareer advancement opportunities Benefits:MedicalDentalVisionPaid VacationEmployee DiscountsTuition ReimbursementEmployer Matching 401K100% Free College Tuition: After just one year of employment, our employees can earn the online degree of their choice through Ashford University! About SYKESEvery time a SYKES customer service representative takes a call they have the chance to help someone answer a question, solve a problem, or find something they need. Helping others, we find meaning in our jobs, while working with people who become friends and who are fun to work with. With supportive, caring leadership, our reps enjoy ongoing career opportunities. Serving clients in an array of businesses, our call reps learn about some of the most exciting and leading industries in today''s economy.EEO statementCOMMITMENT TO ETHICS AND EQUAL EMPLOYMENT OPPORTUNITY: Sykes Enterprises, Incorporated is firmly committed to conducting business in compliance with the letter and spirit of the law and other accepted standards of business conduct as reflected in the company''s policies. SYKES is proud to be an equal employment opportunity employer. SYKES is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, national origin, ancestry, citizenship, disability/handicap, marital status, veteran status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. EEO.PandoLogic. Keywords: Call Center Representative, Location: Alpine, UT 84004by Jobble
General Summary of Position:
We’re looking for talented B2B sales professionals who will focus on new business development by selling local and long distance telephone services and data telecommunication products to Enterprise and Midsized Companies. If you are a highly driven, self-motivated individual, with a positive attitude, and competitive spirit, then Blink Voice will provide you an exciting and lucrative sales career opportunity. You will be provided training, support, and environment needed to succeed. You will be the driving force for securing new customers and business nationally for Blink Voice.
Prospecting, cold calling, and selling our telecom products nationally.
Responsible for selling local and long distance telephone services.
Responsible for selling advanced Data services such as MPLS, VPN, VOIP, SIP Trunking, Cloud based PBX, and dedicated internet access.
Build and maintain a consistent sales funnel and pipeline.
Explain and demonstrate the features and values of our business to Executives.
Identify prospect needs and create customized sales proposals.
Maintain positive relationships with clients.
Must be able to demonstrate business to business sales record at a high level of achievement.
Strong prospecting, selling and closing skills; Proven ability to work independently and in a team environment.
Demonstrated ability to consistently meet sales quotas.
Experience managing a full sales cycle from prospecting through closing.
We offer a competitive base salary, uncapped commissions, and residuals. With vacation and personal time, 401k with company match, and tuition reimbursement.
Annual trip for Top Performers.
If you are a highly motivated individual who wants to grow your career and have uncapped earnings potential with a fast paced and progressive company, Blink Voice has countless opportunities for you.
Position: Call Center Representative - Bilingual Spanish; Full Time [Brooklyn, NY]
Preferred Home Care of New York, a fully licensed Home Care Agency serving the NY Metropolitan area is seeking a bi-lingual SPANISH Call Center Representative for our Brooklyn Corporate Office.
A Call Center Representative performs a wide range of clerical functions specifically related to areas such as reception, answering telephones, distributing messages, and assisting the Coordination Department.
We offer medical benefits, a pleasant working environment and the opportunity for growth within this fast-growing company