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Colorado Insurance is one of the largest independent insurance agencies in the country! We are growing and actively searching for a highly- motivated sales recruiter.

What we offer!

· Career/Family Balance: Want your work to complement your life and your life to enhance your work? Our culture is designed for those who enjoy and appreciate a work/life balance.

· Sales Focused Model: We provide you with all the resources which will allow you to focus on the career tasks you enjoy as a recruiting professional.

· Professional Growth: True support for business development (Time, Money, Resources, Technology, Training, and Mentorship). We understand the obstacles and pit-falls a professional will face. We clear the path so you can sustain long-term professional growth. We want you to succeed!

· Community Involvement: Our agency enjoys supporting some of the organizations that make Colorado a great place to live and work. We are active sponsors of many local charities such as: 9News Colorado Cares, Toys for Tots, and Backpacks for Kids.

What a great candidate will bring to the table!

· Minimum of one year's sales or customer service experience (preferably in insurance sales)

· Strong initiative, self-direction, goal-oriented

· Must thrive in a fast-paced environment

· Have the ability to connect with people and adapt to the ever-changing market

· Organizational and computer skills a must

 

Compensation Package!

This career opportunity offers a generous salary and a set growth plan to help you succeed! One of the best comp plans out there!

Benefits: Health, Life, Vision, Dental, 401K match, PTO, LTD, STD


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Licensed Sales Professional with Rocky Mountain Risk Advisors

You work as a influential member of a small family team, dedicated to customer service, providing the highest level of insurance advice on a per client basis. You will be part of an emerging business, so whether you are an experienced industry professional or looking for a new opportunity - Let us see what we can do together, for our community.

Our vision is to set the standard of excellence among insurance agents by being

innovative, trustworthy, and exceeding customer expectations. We will attract and

retain the very best employees and business partners to help us achieve this goal.

We are looking for individuals that value diversity, hard work, attention to detail, higher standards, greater accountability and an agency culture of having more fun.

We are looking to fill full time positions in our centrally located office in the Baker District or Holly Hills.

Responsibilities and Duties:

This is a sales and customer service position. This job requires the ability to exercise sound judgement, independent work ethic, and multi-tasking a variety of products. Attention to details and follow through are tenants of service we pride ourselves on. As a team member at this location we will be selling and servicing insurance and financial services through inbound and outbound calls, walk in customers, and prospecting at multiple local events to be scheduled annually. This position is performing sales to the consumer public. If you enjoy serving others, while working with a competitive and supportive team, this opportunity is for you!

Our trusted insurance advisors are eligible for the following benefits:

· Base + Commission - Commission Compensation Levels Based on Production Bonus Opportunities / Awards Trip Potential

· Insurance Licensing Reimbursement after 180 days

· Vacation Days,

· Constant Training and Development

· Pathway to Success Work Environment

· Foster Growth, Find Freedom

Candidates Job Requirements - Current or Pre-Employment:

REQUIRED : Colorado Life and Health Insurance License (will reimburse after 90 days of employment)

· High School Education or Equivalent - Post Secondary Education a Plus

· Sales

· Customer Service

· Management

· Insurance Experience a Plus

· Must be organized, able to multi-task, and efficient at completing customer requests. --- Must be self motivated, reliable and have a personable and positive attitude toward others

· Technology and Social Media Skills a plus typing, Excel, Word and Outlook Proficient and Presentation Skills. 

Additional Benefits:

Medical, Dental and Vision - Insurance Assistance

401k

 


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ALLSTATE INSURANCE RELATIONSHIP SALES – GREAT BENEFITS & EARNING POTENTIAL

We are consistently one of the top performing Allstate agencies in the country. Our first agency was established in 2003. We now have 2 large locations in Littleton, CO. Our goal is to meet and exceed client expectations - everyday. We are looking for a great new addition to our winning team.

CAREER DESCRIPTION

Develop both internal and external relationships to drive new business development. Externally this team player must be able to network and develop relationships with external mortgage brokers, realtors and other key partners. Internally the requirement is to assist current customers and earn new customer via win-back, purchased leads, and previously quoted.

Let’s face it – we can teach anyone about insurance. This position requires a dynamic person who can connect with partners and prospects. We need someone who is a professional and ethical self-starter who genuinely enjoys helping to protect others.

POSITION DETAILS:

•Base salary $40,000-$45,000

•Clear earning opportunity of $50,000-$70,000 annually.

•Health Care after 60 days

•PTO after 90 Days

•Retirement 3% match (no wait period)

•Professional development opportunities

•Growth opportunity to Agency ownership, Allstate Corp., and Agency Management


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Colorado Insurance is one of the largest independent insurance agencies in the country! We are growing and actively searching for a highly- motivated sales recruiter.

What we offer!

· Career/Family Balance: Want your work to complement your life and your life to enhance your work? Our culture is designed for those who enjoy and appreciate a work/life balance.

· Sales Focused Model: We provide you with all the resources which will allow you to focus on the career tasks you enjoy as a recruiting professional.

· Professional Growth: True support for business development (Time, Money, Resources, Technology, Training, and Mentorship). We understand the obstacles and pit-falls a professional will face. We clear the path so you can sustain long-term professional growth. We want you to succeed!

· Community Involvement: Our agency enjoys supporting some of the organizations that make Colorado a great place to live and work. We are active sponsors of many local charities such as: 9News Colorado Cares, Toys for Tots, and Backpacks for Kids.

What a great candidate will bring to the table!

· Minimum of one year's sales or customer service experience (preferably in insurance sales)

· Strong initiative, self-direction, goal-oriented

· Must thrive in a fast-paced environment

· Have the ability to connect with people and adapt to the ever-changing market

· Organizational and computer skills a must

 

Compensation Package!

This career opportunity offers a generous salary and a set growth plan to help you succeed! One of the best comp plans out there!

Benefits: Health, Life, Vision, Dental, 401K match, PTO, LTD, STD


See full job description

Are you looking to start a sales career or break into the insurance industry? We want highly motivated and determined job seekers to APPLY TODAY. No matter your sales experience, we'll invest in your success. We understand that it takes time to build a business, to develop the proper skills and understanding, and to excel in this field. We provide our new Sales Representatives with ongoing training and support on their path to success so they can best serve our customers!

We are seeking a passionate, self-driven, natural born sales person with a desire to make a difference in people’s lives. As our newest insurance sales representative you will sell, market, and service our insurance products to existing clients and new customers. As a full-time sales representative you will help individuals, families, and small businesses secure their tomorrows.

 

Salary Range: $60000.00 per year

Flexible work from home options available

Responsibilities


  • Meet new business production goals and objectives as established.

  • Develop new Financial Services opportunities.

  • Ask each customer for referrals and explain our referral program.

  • Share training and education knowledge and expertise with team members.

  • Prospecting and generating new business through leads & referral sources.

  • Be outstanding at relationship building.

  • Contact businesses and private individuals by telephone to promote products, services and/or referral programs.

  • Presents and explains insurance policy options based upon prospective client needs and their personal goals.

Requirements


  • Must have Property and Casualty licenses

  • Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.

  • Possess an upbeat, positive and enthusiastic attitude.

  • Proficiency to multi-task, follow-thru and follow-up.

  • Excellent Communication/interpersonal skills.

  • A Property & Casualty license

  • Works well with other employees and is a team player with a positive attitude.

  • Ability to obtain or possess an active Life & Health Insurance license.

  • Adhering to strict FCC rules, please don’t apply if you have any charges related to theft, violence, drugs within the past seven years or ANY past convictions concerning violation of the FCC rules.

Benefits

Paid Holidays

Base Salary with Commissions

Bonus Opportunities

Paid Time Off (PTO)

Weekends Off

Holidays Off

Career Development & Growth

Team Building Activities

Hands On Training

Flexible Work Life Balance


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Qualifications


  • Experience:

  • retail sales/customer service, 1 year (Preferred)

  • retail sales, 1 year (Preferred)

  • Customer Service, 1 year (Preferred)

Full Job DescriptionWe are a Verizon Wireless Premium retailer located in Chicago in the Bridgeport neighborhood. We are seeking a self-motivated and outgoing individual for Retail Sales to sell our extensive line of phones, accessories and services. You will provide the best in customer service and expert product knowledge in order to create the most positive and satisfying overall experience for our customers and to maximize store profitability. With our base-plus-commission pay structure, the more you sell the more you earn! This is an opportunity to make a great income.Qualifications: *Minimum one year customer service. *Must have one year sales experience *Wireless experience a Plus *Bilingual Speaking a plus *Experience with PCs required. *Excellent verbal and written communication skills required. *Must be able to work varying shifts.* Nights and weekends are a mustJob Type: Full-timeSchedule:


  • 10 Hour Shift

  • 8 Hour Shift

  • Day shift

  • Holidays

  • Monday to Friday

  • Night Shift

  • Weekends

Experience:


  • retail sales/customer service: 1 year (Preferred)

  • retail sales: 1 year (Preferred)

  • Customer Service: 1 year (Preferred)

Work Location:


  • One location

Pay frequency:


  • Every other week

Work includes:


  • Evenings

  • Weekends

  • Holidays

Paid Training:


  • Yes

Management:


  • Store Manager

Shifts announced:


  • Weekly

Employees working per shift:


  • 5 or fewer

Pay Frequency:


  • weekly 


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IT BEGAN WITH A FLIP-FLOP. But not just any flip-flop. A sandal that revolutionized the industry, bringing biomechanical support to a quintessential summer staple. From these humble beginnings in Australia to the bustling San Francisco Bay Area, Vionic has grown from a fledgling business to a global footwear brand. We’re bringing together style and science and reimagining the look of supportive footwear.

Vionic has been named a 2018 Gallup Great Workplace Award Winner, and is the only company recognized in the fashion and retail sector. Vionic is one of just 39 companies globally to receive the prestigious award, which celebrates companies that achieve exceptional performance by creating a culture of high-reaching employee engagement. Gallup has rated Vionic among the top 2% of all companies based on "Employee Engagement” exceeding the national average by 65 percentage points. We are also officially certified and recognized as a Marin/Bay Area/California Green Business.

In a Nutshell

We are looking to grow our team of eCommerce Customer Care Consultants (eComm CCC) and add a team member to our awesome crew. This role will provide exceptional service to customers seeking knowledge regarding products and purchases. As the "voice" of the Vionic brand, you are instrumental in ensuring our customers have a positive, informative experience. The eComm CCC also plays an important role in relaying feedback to internal teams regarding issues, trends to help us better understand and react to their needs.

Apply at https://app.jobvite.com/j?aj=oQvddfwv&s=Localwise

What You'll Get to Do:

-Serve customers through multiple channels to include phone, email, social media, and chat while maintaining a calm demeanor.

-Work through customer issues non-scripted, developing your own "voice" to use when interacting with customers.

-Assist in maintaining Frequently Asked Questions section on our website.

-Maintain high-customer satisfaction and response rates within one business day.

-Develop exceptional knowledge regarding our products in order to better serve our customers.

-Continually look to improve the process to enhance the customer experience.

-Help spot trends regarding returns, customer feedback, and website bugs.

What You'll Bring to the Team:

-2 to 3 years of experience in a customer service role -- direct to consumer or in footwear/apparel a plus!

-eCommerce experience is a major plus, but not required.

-Ability to diffuse potential problems and turn them into opportunities.

-Understanding of online ordering systems and general processes a plus.

-Familiarity with multiple screens and systems with the ability to toggle between them with ease.

-Enthusiastic approach to customer service; a love for helping others and exceeding customers' expectations.

-Curiosity for our company and excitement to grow with us.

How We Take Care of Our People:

We offer a fun and dynamic workplace with a robust benefits package. Once you become a regular, full-time employee you will have access to medical, dental, vision, 401K retirement plan with employer match, Long Term Disability, Life, and a generous amount of PTO. Fresh organic fruit and juices, wellness challenges, and celebrations abound, including Australia Day! You receive free shoes each season, and receive a seriously deep discount on our products because you will want more!

Want to join the Vionic Adventure? APPLY at https://app.jobvite.com/j?aj=oQvddfwv&s=Localwise

If you want to know more about what makes our shoes the most supportive...ever, check out VionicShoes.com


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We are a small, family-owned and operated business and are looking for great people to join our team!

Our boutiques, Bird & Bean (kids/baby) and Stitch & Sparrow (women), are located on College Ave on the Oakland/Berkeley border, they are next door neighbors and each associate works at both shops!

A little about our ideal candidate(s):

-honest, punctual, energetic, reliable, and engaging

-we prefer some boutique/ fashion apparel experience, but we can train the right person. Mostly we want someone with a good work ethic, that is also kind, outgoing, and enthusiastic. Being comfortable in a customer service role and a passion for engaging with people is also a huge plus.

-comfortable being around kids and babies

-proactive and takes initiative

 

 

ABOUT US

-Our customers and community are amazing and you will get to know many of them personally

-We are located in a great, walkable neighborhood

-We value your input and ideas. We are open to your suggestions on how to make our shops and your work environment the best that it can be.

Please send me a note letting me know why you think that you are the right fit! Please include your availability. 

We are currently looking for part-time and full-time candidates.

 

 

Thanks!


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UHURU FURNITURE & COLLECTIBLES 

Sales and Operations Associate

Want to work with a non-profit that is making a difference in the African community?

Uhuru Furniture is just one of the programs of the non-profit organization the African People's Education and Defense Fund (APEDF.org), that defends the civil and human rights of the African community and put programs in place to address the disparities faced by our communities in education, health, healthcare and economic development.

You can be part of this amazing mission!

We are currently hiring for a full-time or part-time person to move furniture and assist customers, following all operations and sales policies of our store. The schedule would be either Wednesday - Sunday from 10 am to 6:30 pm OR Saturday - Sunday from 10 am to 6:30 pm.

This person should be courteous, helpful, respectful, honest and be able to assist customers from the welcome all the way through to the sales receipt.

Uhuru Furniture has been in Oakland on Grand Ave. for 31 years! We are a small but dedicated and hard-working team. If you want to be part of the team you need to be ontime and ready to work for every shift.

Here is an example of some of the work this person will be responsible for:


  • Maintains the look and order of the store and maximizes use of the retail space and accessibility of merchandise for customers. 

  • Coordinate the flow of furniture, organization and look of the store

  • Complete daily check list to make sure store is cleaned every morning including sweeping, mopping, polishing and de-cluttering

  • Maintain an attractive outside display throughout the day and window display at night

  • All tools must be put away each day and kept in good repair 

  • Do minor repairs and reassembly

  • Prioritize safety concerns and customer service.

  • Take sold items outside for the customers and help load into vehicles if requested

  • Welcomes customers, friendly clear communications, goes the extra mile, building relationships with customers and this nonprofit

  • Find out and communicate true information about items for sale, following all sales policies

  • Inform every customer about our mission statement and programs, ask them to sign up to be on our email list, ask them to donate, give them our brochure

  • Inform every customer about our sales

  • Use the cash register or mobile device to complete sales following all protocols including delivery, pick ups, bargaining, customer appreciation benefits, and filing of paperwork

  • Always interact with customers positively, addressing any issues honestly and pulling together the team whenever needed to solve issues in the best way

Does this sound like you so far? The ideal candidate would also have:   Agreement with the mission statement and policies of APEDF. Knowledge about Uhuru Movement programs and institutions. Passion about social justice and economic development for the African community. Sales experience. Furniture moving experience. Skill in oral communications in both one-on-one and group situations. Ability to lead and also take direction from supervisors.

Physical Requirements: Physical stamina and strength and ability to move heavy furniture, 50 lbs overhead throughout the day. Walking and standing throughout the day.

Qualifications: High School diploma or the equivalent. 

Apply today if interested for either full-time or part-time. We can arrange a time to set up a Zoom interview! 


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We are rapidly expanding our online hiring platform in need of Sales Development Representatives to help lead the charge!

 

As a Sales Development Representative at Localwise, you will foster relationships with local businesses and job seekers in our target markets with goals to drive sales revenue and build an iconic company from the ground up. You’ll hit the ground running with an extensive training program, support from the team, and all the resources you need to be successful.

We’ve already served 50,000+ businesses and with your help we’ll serve many more!

 

Our ideal candidate is passionate about helping small businesses hire local talent, a great communicator, and a crazy hustler. 

 

For additional information, click here:

Localwise's Glassdoor Review

Core Responsibilities


  • Surpass monthly revenue targets by being in constant communication with employers and job seekers

  • Support the sales and recruiting processes by developing target lists, contacting and qualifying leads, creating tactical sales campaigns, and updating account data in our CRM


  • Contribute to a supportive team environment to help other sales team members achieve both individual and team sales goals

  • Help train other team members once you’re fully ramped up

  • Work cross-functionally to maximize effectiveness of the sales organization

Qualifications


  • Self-motivation to hustle in a high-volume call/email environment

  • Drive to hit the ground running in a sales and recruiting role from prospecting to closing

  • Flexibility to work both independently and in a team setting

  • Great interpersonal, verbal, and written communication skills

  • Comfort working in a dynamic startup work environment

  • Incredible attention to detail and work ethic

  • Empathy and coachability

  • Enthusiasm to build the next great startup from the ground up (this isn’t for everyone as it takes a TON of commitment!)

  • 4-year bachelor’s degree is a plus!

Compensation: $30k-$70k OTE

Equity available for exceptional performers.

Quick promotions available for top performers. 

Flexible work-from-home (WHF or remote) schedules available.

 

Interested? Please apply with your resume. 


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Belmont Hardware, a fine decorative hardware chain with six stores throughout the Bay area, seeks several self-motivated individual for full and part-time.

Duties will include:

Customer service & sales

Answering phones

Checking order status & responding to clients

Maintaining showroom appearance

Assisting other staff members with customer service activities

Inventory maintenance

Product merchandising

Coordinating with vendors arrival of new product lines

Must be presentable, courteous and polite. Have good communication and phone skills and enjoy an intimate fast-paced work environment. Multi-tasking is key. Experience in interior design showroom sales or management is highly valued but not required. Self-motivation and take charge types who are detail orientated are best suited for this position. Must have an open schedule to include working Saturdays.

Apply through this job post or fax/email resume Attn: Rich @ 650 591-9253


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Hiring for Sales Associates!

Knimble is an eclectic resale boutique focusing on high quality recycled clothing as well as eco-friendly and fair trade gifts. This position is an excellent opportunity to use and develop customer service skills and to be part of a successful creative team in the field of fashion.

Sales Associate: Part-time - $14-$16 per hour. No experience required. Must have weekend availability.

If you believe this position is right for you, we would love to hear from you!

2 weeks paid time off

30% off merchandise

Please email us:

A copy of your resume


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We are looking for a warm, creative and hard working person committed to our mission of delivering the best quality with the highest level of hospitality. We believe teamwork and a natural desire to be of service are two of the cornerstones of our success. Passion about food and spices is a must. The lead spice associate assists the store manager in leading a team of sales associates when the manager is not present.

With an expanding brick-and- mortar presence and a growing online shop, a job at Oaktown offers an opportunity to grow with a prominent Bay Area-favorite local shop. The ideal candidate is looking for a position with longevity.

KEY DUTIES (include, but not limited to)

- Opens and closes the store, including counting out the cash drawers and getting change from the change drawer

- Helps store manager maintain controls over cash

- Receives and checks-in deliveries in the absence of store or floor manager

- Provides a leadership presence on the floor in store or floor manager’s absence (during opening or. closing), ensuring that opening and closing duties are performed thoroughly and at the correct times

- Communicates with the store and floor managers after each lead shift about any ongoing projects, open orders or product issues

- Handles returns in the absence of managers

- Helps the store manager ensure that the shop is clean, well-organized, properly stocked, and that products are attractively displayed

- Responsible for ensuring that customers feel cared for – they are greeted, assisted and get their questions answered

- Performs closing duties a minimum of four evenings per week and opens the shop 1-2 days per week

- Assists customers personally with a high level of customer service -- including filling bags, filling jars and making gift boxes

- Enforces the use of organizational systems to ensure that workflow is smooth and efficient

- Operates the point of sale system

- Restocks shelves

- General sales and customer service on the floor

- Maintains a clean environment in the shop

- Educates customers on products

- Fills customer orders, checks customers out

- Creates gift boxes

- Fills and labels spice jars and bags

- Packs orders for shipping

REQUIRED KNOWLEDGE, SKILLS AND EXPERIENCE

MINIMUM QUALIFICATIONS:


  • Experience in retail, foodservice or customer service

  • Passion for food and cooking

  • Excellent organization and time-management skills

  • Able to handle critical customer situations with ease

  • Ability to thrive in a fast-paced environment

  • Availability to work weekends, evenings and holidays and adhere to a blackout period from the day after Thanksgiving until Christmas Eve

  • Seeks out feedback and is excited about self-growth and improvement within the context of the job

  • Resourceful problem-solver and strong ability to resolve issues in the moment

PREFERRED QUALIFICATIONS:


  • Food-related work experience

  • Leadership experience

ADDITIONAL PHYSICAL REQUIREMENTS

- Occasionally requires the ability to move, lift, carry, pull or push heavy objects or materials

- Lift up to 50 pounds unassisted

- Must be able to stand for 8+ hours


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Job Description


Customer Service Representative - Call Center


Temp to Perm


Full-time


Summary:


The Customer Service Representative will work with customers and prospective buyers to earn and retain their loyalty with a globally recognized provider of high-quality automotive products and services. This will be accomplished by creating relationships based on understanding the customer’s needs, concerns, lifestyle and preferences by carefully listening to the customer, providing knowledge and resources and resolving issues in a timely basis.


 


Responsibilities:



  • Provide an exceptional customer experience with focus on building a relationship of trust and enthusiasm while guiding the customer from website to pre-buy experience.

  • Act as a resource of all product knowledge and service support

  • Actively listens to the customer while controlling the interaction to lead the customer in a professional and efficient manner

  • Act as a liaison between customer, service support and dealership by following up to ensure customer satisfaction

  • Responsible for handling inbound customer calls regarding sales and service in a helpful, courteous and professional manner, displaying knowledge and concern for their needs

  • Responsible for handling emails and chats

  • When necessary, use applicable customer satisfaction tools to resolve customer issues. Tools include financial assistance, service plans, payments and maintenance plans

  • Participate in business-related marketing and sales projects


 



Requirements:



  • High School Diploma required; Associate or Bachelor’s degree preferred

  • 2 years of experience in a Customer Relations Contact Center, hospitality industry, or PR/Sales field

  • Strong verbal and written communication skills

  • Strong customer service, interpersonal and relationship building skills

  • Conflict resolution skills – listen to the customer

  • Exercise good service and business judgment with end goal of customer satisfaction

  • Ability to sway the opinion of others through verbal and/or written correspondence

  • Typing Skills (minimum 30wpm)

  • Knowledgeable in MS Office, Email, Texting and Chat

  • Ability to work through multiple computer screens

  • Ability to work calmly under pressure

  • Displays professionalism in demeanor, language and appearance



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Job Description


Customer Service Representative (Remote) 
 
Must be available for any 8 hour for any shift Monday thru Sunday. We are unable to accommodate schedule change requests during the first 90 days. 


Job Description:
This role provides service by taking inbound customer care calls to address issues with service or claims. 

Pay Rate: $11.00 - $15.00
Location: Remote Position
Start Date: TBD 


Company Description

ChaseSource combines the energy, excitement, and the fast pace of an entrepreneurial enterprise with the stability and resources of a large corporation. ChaseSource is one of the most opportunistic and agile staffing firms in the USA. ChaseSource is a minority-owned enterprise specializing in recruiting and helping organizations solve their staffing issues.


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Job Description


 


REMOTE CALL CENTER AGENTS


SHIFT: Monday - Sunday : Will have one guaranteed off day.


JOB TYPE: Full-time / 40 hours per week


PAY STRUCTURE: $13.00/hr.


 


Become part of the ChaseSource Team! The Call Center Agent will provide support for customers needing assistance with completing and submitting documents to open a claim. We’ll give you three days of paid virtual training.


 


All positions are work from home. Equipment requirements are listed below.


 


EQUIPMENT QUALIFICATIONS:



  • Laptop/desktop (no older than 3 years), Intel i5 core processor or equivalent AMD Processor

  • Computer Type: PC compatible (no Macs or Chromebooks)

  • Minimum OS Version: Windows 10 (with all recent updates)

  • Minimum Processor Speed: 1GHZ (1000MHZ) or better on multi-core processors, 1.4 GHZ (1400MHZ) on single-core processors

  • Minimum RAM: 4GB or greater

  • Minimum Graphic Resolution: 1024x768 • Sound card with speakers or headset for training audio (During call processing a headset that is attached to your phone is required)

  • Monitor Size: 17 inches or larger

  • Internet Browser: Internet Explorer 11.0 or higher, Chrome (current version)

  • Internet Connection: DSL, cable, or fiber optic (no dial-up, satellite, or 4G wireless connections)

  • Internet Speed: High Speed internet access, 5MBPS upload/download minimum

  • Anti-virus Software: Must be on current version


Company Description

ChaseSource combines the energy, excitement, and the fast pace of an entrepreneurial enterprise with the stability and resources of a large corporation. ChaseSource is one of the most opportunistic and agile staffing firms in the USA. ChaseSource is a minority-owned enterprise specializing in recruiting and helping organizations solve their staffing issues.


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Job Description


REMOTE CALL CENTER AGENTS


SHIFT: Must be willing to work any full-time shift during the hours of operation, 7:00 AM – 12:00 AM Sunday – Saturday


PAY STRUCTURE: $12.50/hr.


CONTRACT: Temp to Hire 


 


Become part of the ChaseSource Team! The Call Center Agent will provide customer service and support for customers and working for exciting brands. You will receive paid training and learn the processes and how to assist the customers, meaning you’ll be prepared to give great service, meet your goals, and potentially receive a great bonus!


 


All positions are work from home. Equipment requirements are listed below.


 


EQUIPMENT QUALIFICATIONS:



  • Laptop/desktop (no older than 3 years), Intel i5 core processor or equivalent AMD Processor

  • Computer Type: PC compatible (no Macs or Chromebooks)

  • Minimum OS Version: Windows 10 (with all recent updates)

  • Minimum Processor Speed: 1GHZ (1000MHZ) or better on multi-core processors, 1.4 GHZ (1400MHZ) on single-core processors

  • Minimum RAM: 4GB or greater

  • Minimum Graphic Resolution: 1024x768 • Sound card with speakers or headset for training audio (During call processing a headset that is attached to your phone is required)

  • Monitor Size: 17 inches or larger

  • Internet Browser: Internet Explorer 11.0 or higher, Chrome (current version)

  • Internet Connection: DSL, cable, or fiber optic (no dial-up, satellite, or 4G wireless connections)

  • Internet Speed: High Speed internet access, 5MBPS upload/download minimum

  • Anti-virus Software: Must be on current version

  • Headset: PC headset, preferably with noise cancelling microphone


Company Description

ChaseSource combines the energy, excitement, and the fast pace of an entrepreneurial enterprise with the stability and resources of a large corporation. ChaseSource is one of the most opportunistic and agile staffing firms in the USA. ChaseSource is a minority-owned enterprise specializing in recruiting and helping organizations solve their staffing issues.


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Job Description


Position                       : Call Center Representative (Must Have 2 Yrs. Call Center Exp)


Location                     : San Antonio, TX


Duration                     : 12 Months Contract


Total Hours/week      :40.00


1st shift


 


Note:


Work schedule Monday - Friday. Hours of operation: vary 7am to 6pm


6 weeks of new hire training. Training schedule: Monday - Friday 7:30 AM to 4:30 PM or 8am to 5pm.


 


1. Summary - Main Purpose of the Position


·         Summarize in one or two sentences on why the positions exists and what the position is designed to accomplish. Provide exceptional levels of customer service that meet or exceed all internal and external customer expectations through effective use of contact handling skills and techniques.


·         Responsible for meeting business objectives and targets as defined for this position.


 


2. Primary Responsibilities and Duties


·         Describe the primary responsibilities and duties in order of importance.


·         Item % of Time (estimated) Responsibilities: Responsibilities are groupings of tasks/duties, not a list of individual tasks. Generally, each position has 4 to 6 responsibilities.


·         25% - Create requests in appropriate databases to support customer orders such as new customer account set up, customer pricing, required quality or export documentation or certificates.


·         Identify and coordinate resolution of any issues that may negatively affect customer satisfaction. Input customer orders received via all contact methods. Review orders received for accuracy and completeness, confirm and/or correct customer orders prior to entering into system.


·         15% Process requests for credit, rebill and returns as needed.


·         Work with Supply Chain to support on-time delivery and other company KPI’s. Meet or exceed established order accuracy and turn-around standards.


·         15% Handle all customer contacts in a professional and courteous manner.


·         Comply with all Company, Departmental, and applicable Quality System work instructions, procedures and policies.


·         Manage short supply situations, backorders and manual allocations as required.


·         15% Input and manage orders for exception products requiring special handling. Compose accurate, prompt and appropriate replies to all customer contacts.


·         Enter all contact information into appropriate database(s) in compliance with Company and Regulatory policies.


·         10% Ensure that all potentially serious incidents are raised to the appropriate levels of Management.


·         Support promotional sales campaigns and product launches.


·         Resolve service complaints to the satisfaction of the customer within established company guidelines.


·         10% Handle all complaints according to FDA/ISO/cMDR and other regulations governing medical devices and HIPAA regulations.


·         Participate in other projects as required.


·         Participate in and contribute to Team Meetings.


·         10% Provide support to other team members as needed.


·         Identify continuous improvement opportunities and provide feedback for process improvement and knowledge database updates.


·         Maintain an up to date, comprehensive knowledge of company services and products through participation in training, coaching and feedback sessions.


·         May perform other duties as required


·         Impact on Business Results


·         Degree of Accountability: Include examples. Erroneous decisions will have a long-term effect on the company’s success


·         Financial Impact: Include examples. If applicable, what are the budget responsibilities?


·         If applicable, what is the impact on cost?


·         (Add additional rows as needed)


 


Skills:


·         Strong computer skills


·         Strong team orientation.


·         KSA Requirements (Knowledge, Skills, and Abilities) KSA Requirements (indicate the minimum) Knowledge


·         Working knowledge of Word and Excel.


·         Proven analytical ability.


·         Excellent interpersonal skills and service orientation.


·         Excellent oral and written communication skills.


·         Ability to multi-task


·         Continuous and versatile learner


 


Education/Degree:


·         High School diploma or GED


·         Certifications (if applicable)


 


Experience (in years)


·         Must submit with 2+ years’ experience in Call Centers


·         Preferred SAP experience or data base experience


·         For people management position, indicate years of experience (e.g. (#) year’s leadership experience in planning, developing, organizing, directing, managing, and evaluating personnel)


·         Other: Identify the minimal level of other competencies required for the position. Preferred:


·         Working knowledge of Word and Excel


·         Proven analytical ability


·         2+ years of business-related experience in a customer contact center


·         Within the Healthcare or Medical Device industries


·         1-year experience with SAP


 


 


Company Description

We at Millenniumsoft staffing vertical serves our clients with contingent workforce, recruitment staffing, payroll staffing, contract to hire, temporary hire and direct hire as service.
We provide man power in different job categories like admin, clerical, accounting, financial, light industrial, heavy industrial, engineering, professional and health care.


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Job Description


* Guaranteed $12 - $13 hr to start for dependable people


* Up Scale Professional Environment (THIS IS NOT A BOILER ROOM)


* Weekly Pay


* Same Set Schedule Every Week


* No Experience Necessary


* No Late Nights


* No Weekends


* No Layoffs


 


United Partners is a growing organization and is currently seeking 3 dependable individuals. Work from our upscale Brainerd location as a Call Center Rep. This is a fun, easy sitdown position that involves taking pledges for highly respected local charities and Non-Profit organizations. We offer great hours, $12.00 - $13.00 hr. to start for dependable people and up to $18.00 hr after training. All while helping a good cause. Guaranteed salary plus weekly bonuses, daily contests, Dental & Vision plan, paid personal time off, and contest incentives. The qualified candidate will be very dependable, possess strong verbal skills, ability to follow directions, and be comfortable talking with people.


 


To apply for this position, please call Sara (651) 297-0342 Monday - Friday 10:00 am - 4:00 pm. Since this is a Call Center position, we do want to speak to you on the phone, so please call rather than email me.


 



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Job Description


Achieve Medical Center is seeking full time candidate with exceptional customer service to join our high-volume medical call center in to assist by providing exceptional customer service to our patients and providers. Candidate must be able to multi-task and work extremely well under pleasure.


Responsibilities



  • Answer incoming calls in a professional, accurate, timely and courteous manner

  • Forward accurate messages to providers if question is of a more complex issue

  • Verify member benefits, online or by phone; to provide benefit information to patient and/or billing staff

  • Manage time to ensure calls are answered within required time frames and appropriate follow up is done with in same business day

  • Uploading documents in patients charts using EHR

  • Medical records processing

  • Meet or exceed minimum performance standards established for support staff

  • Document all calls appropriately in all internal systems

  • All other duties as required by management


Qualifications



  • One-year experience performing customer service duties

  • Basic computer skills.

  • Medical and Billing experience preferred but, not required

  • Exceptional organization skills and time management



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Job Description


ASSIGNMENT SUMMARY


The Call Center Representative (CCR) will perform and oversee daily operations of the call center for the Clinic. The CCR will be the first point of customer service contact for incoming calls and will assist with various duties related to appointment scheduling and patient recall.


MINIMUM QUALIFICATIONS


• 1-3 years experience as a receptionist or related customer service position.


• Ability to interact effectively and in a supportive manner with persons of all
backgrounds.


• Excellent telephone skills and etiquette.


• Abide by clinic confidentiality policies and procedures.


• Ability to handle multiple tasks and work well under pressure.


• Bilingual English/Korean REQUIRED.


ESSENTIAL FUNCTIONS/RESPONSIBILITIES


• Schedule and confirm appointments for patients. Schedule follow-up appointments, if
needed.


• Answer multiple phone lines and give information to callers or route calls to
appropriate staff member; take messages when staff member is unavailable to take the
call.


• Ensure HIPPA Compliance.


• Maintain updated and accurate patient information.
• Direct patient complaints and concerns to supervisors in a timely manner.


• Participate in staff and educational meetings.


• Other duties as assigned.


Company Description

Our Mission | Providing culturally and linguistically-sensitive
quality primary health care and human services
to the uninsured and underserved of Los Angeles since 1986.


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Job Description


We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:



  • Handle customer inquiries and complaints

  • Provide information about the products and services

  • Troubleshoot and resolve product issues and concerns

  • Document and update customer records based on interactions

  • Develop and maintain a knowledge base of the evolving products and services


Qualifications:



  • Previous experience in customer service, sales, or other related fields

  • Ability to build rapport with clients

  • Ability to prioritize and multitask

  • Positive and professional demeanor

  • Excellent written and verbal communication skills


Company Description

Grant funding to pursue innovative models of care. As a Federally Qualified Health Center, we are locally managed and federally funded. Because of our structure and sustainability, we can grow while remaining innovative. We are not a large company but a capable one. We move together as a cohesive team to obtain our highest priority- the best in patient care for anyone who needs it! Because of our success we are now growing and seek only the best to join our team.


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Job Description


Center City Phila Legal Support Company seeking enthusiastic & intelligent individual with strong work ethics looking to learn & grow with company. Opening now available in the Call Center Department. Job consists of follow up calls and documenting all outbound calls made.


Education: High School Graduate a must and additional education a plus.


Work Experience: Phone experience and Office experience required. Data entry and basic computer skills required. Must be well spoken, spelling, grammar, including strong verbal and written communication skills necessary.


Salary $11.00 plus hourly (after 90 day assessment tier placement will be determined. Tier placement determines increase in pay).


Full time: 40 hrs. week / Mon - Fri / Hrs. 9 - 5


Benefits available after 90 day Probation period:


Medical, Life Insurance, Paid Holidays, Sick Leave.


 


 


 


Company Description

Litigation Support


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Job Description


Multiple Benefit Customer Service Rep's needed in Buffalo! Great opportunity to get in with a growing company. This is the next Customer Service Rep position for you! Now hiring for a Benefit Management company in Buffalo, NY whom are in need of several experienced Benefit Specialist to become a part of the team!


 


Please apply to this posting for consideration.


 


Hours: M-F 8 hours between 6a-7p 30-40/hrs a week


Pay: $15 or $15.50 if Bilingual in English / Spanish


As a Benefit Customer Service Representative, you will have the rewarding opportunity to help our client members through the enrollment process, and when making updates to their health care and/or pension plans. We allow you the freedom to take the time necessary to provide the highest level of service. You will start out on one client, and with dedication to our clients, you will be cross trained to provide assistance on multiple clients. You will spend your day either on the phone, or providing assistance through web chat conversations and email. We provide superior service center environment in professional buildings where you will be recognized for your dedication.


Shift Info:


During our busy season you will be expected to work a 40 hour week and overtime when requested. During our off season, your hours will fluctuate between 30 to 40 hours depending on client need. Shifts will be Monday - Friday regular office hours between 8a-8p.


Requirements:



  • Excellent ability to communicate effectively using the English language in a customer service setting, including verbal and written communication skills in a grammatically correct way

  • Ability to quickly assess member concerns and formulate a response/resolution using analytical and problem solving skills

  • High level attention to detail, multi-tasking, and ability to organize work

  • Experience using Microsoft Office with a strong ability to juggle multiple open computer windows to answer questions while on the phone/instant messaging

  • Ability to work autonomously in a self-paced, self-motivated team environment

  • Ability to understand and follow oral and written instructions

  • Ability to type 30 words a minute

  • Must have excellent attendance and be punctual to work

  • High School degree required, Associate or Bachelor’s degree preferred


Please apply now! – Dan Lupo / 877-782-3334 / DLupo@alinestaffing.com



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Job Description

 Answer incoming calls from consumers including the general public, prospective enrollees  and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies. Track and document all inquiries using the applicable systems. Answer incoming calls from consumers and providers requesting information about the Medicaid Newborn process, Good Cause, and/or Presumptive Eligibility for children. Complete associated tasks according to the established guidelines. Track and document all inquiries using the applicable systems. Meet Quality Assurance (QA) and other key performance metrics. Facilitate the fulfillment of caller requests for materials via mail, email, or download. Transfer/refer consumers to appropriate entities according to the established guidelines.Escalate calls or issues to the appropriate designated staff for resolution as needed.Facilitate translation services for nonEnglish speaking callers according to procedures. Attend meetings and trainings as requested and maintains uptodate knowledge of all programs and systems.

Company Description

We at AppleOne have one true belief. We believe in people. Since 1964, we have connected the best people, their talents, skills, career goals, and aspirations with the best companies. We are "Career Gurus." We are "People-People." Let us introduce you!


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Job Description


A-LINE STAFFING IS SEEKING AN EXPERIENCED CUSTOMER SERVICE REPRESENTATIVE WHO IS COMFORTABLE WORKING IN A CALL CENTER ENVIRONMENT TO WORK WITH A REPUTABLE CLIENT IN THE DOWNTOWN TEMPE AREA!


 


 


This client is looking to interview qualified customer service professionals ASAP, so start applying NOW to Andrew with A-Line Staffing.


 


 


Customer Service Representative job summary:


As a Benefit Customer Service Representative you will have the rewarding opportunity to help our client members through the enrollment process and when making updates to their health care and/or pension plans. We allow you the freedom to take the time necessary to provide the highest level of service. You will start out on one client, and with dedication to our clients, you will be cross trained to provide assistance on multiple clients. You will spend your day either on the phone, or providing assistance through web-chat conversations and email. We provide superior service center environment in professional buildings where you will be recognized for your dedication.
During our busy season you will be expected to work a 40 hour week and overtime when requested. During our off season, your hours will fluctuate between 32 to 40 hours depending on client need.


 


Customer Service Representative job responsibilities:


• Quickly build rapport and respond to customers in a compassionate manner by identifying and exceeding expectations by responding in a respectful, accurate, timely manner, consistently meeting commitments via phone, email and instant message
• Ability to customize customer service approach to meet all types of member communication styles and personalities while maintaining professionalism, and diplomacy during difficult calls
• Handle confidential information with sensitivity and discretion in accordance with HIPAA and Data Privacy laws and company data security requirements
• Skillfully translate health and welfare and pension terms, complex plan information and processes into simple explanations and instructions that customers can understand and act upon.
• Read and understand client’s plan documents and online knowledgebase tools while collecting relevant information to determine immediate requests/questions and also to anticipate the future needs of the member
• Demonstrate knowledge, understanding and compliance with company and client procedures and guidelines providing appropriate and accurate information
• Maintain and document complete and accurate call and case notes in a professional manner
• Regularly participate in team meetings and training
• You will spend the majority of your time assisting customers


 


Customer Service Representative minimum requirements:


• Excellent ability to communicate effectively using the English language in a customer service setting, including verbal and written communication skills in a grammatically correct way
• Ability to quickly assess member concerns and formulate a response/resolution using analytical and problem solving skills
• Ability to work in a structured environment – adhering, following protocols
• High level attention to detail, multi-tasking, and ability to organize work
• Experience using Microsoft Office with a strong ability to juggle multiple open computer windows to answer questions while on the phone/instant messaging
• Ability to work autonomously in a self-paced, self-motivated team environment
• Ability to understand and follow oral and written instructions
• Ability to type 30 words a minute
• Must have excellent attendance and be punctual to work
• Experience working in a customer service environment
• High School degree required


 


Customer Service Representative hours:


Core business hours are from 7am to 8pm, Monday through Friday


 


If you are a Customer Service professional looking to gain experience with a great company, I recommend applying ASAP to this opportunity to Andrew with A-Line Staffing.


 



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Job Description


 


Task Management is looking for a Call Center Agent for one of our clients.


Contact info. lorena@taskmanagement.com and/or 203-438-9777 ext. 104.


 


About Task Management, Inc.


 


Established in 1990, Task Management, Inc. provides clients with a full range of staff recruiting and placement services.


 


Job Description:


 


Call Center Agent Job Duties:


 


Obtains client information by answering telephone calls; interviewing clients; verifying information.


 


Determines eligibility by comparing client information to requirements.


 


Establishes policies by entering client information; confirming pricing.


 


Informs clients by explaining procedures; answering questions; providing information.


 


Maintains communication equipment by reporting problems.


 


Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.


 


Updates job knowledge by studying new product descriptions; participating in educational opportunities.


 


Accomplishes sales and organization mission by completing related results as needed.


 


Hours: Monday - Friday 7:30 AM - 5:00 PM, Saturdays 7 AM - 3:30 PM (two per months)


 


Pay: $13/hr. + commission.


 


Job Type: Contract



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Job Description


Responsibilities:



  • Reach out to members and invite them to schedule appointment to get Flu shot

  • Assist members that are calling to schedule appointment to get Flu shot


Requirements:



  • 1+ years of call center experience

  • Bilingual Spanish preferred



See full job description

Job Description


Responsibilities:



  • Reduce losses by negotiating and collecting payment on delinquent retail, consumer, residential or auto accounts

  • Demonstrate sufficiency in a range of processes, procedures and systems to perform assigned tasks

  • Recognize and solve routine problems that can occur in their own work area without supervisory approval

  • Understand how the assigned duties relate to others in the team and how the team integrates with others


Requirements:



  • High School Diploma or GED required

  • At least 1 year of Call Center experience; Collections experience preferred

  • Ability to develop strong phone skills to effectively work with customers

  • Computer literate


 



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Job Description


Manpower has immediate openings for Collections Specialists in Jacksonville, FL


What’s in it for you?



  • Stable full-time, temp-to-hire opportunity

  • The safety and convenience of working from home temporarily until Covid situation is under control

  • $15.50 - $16/ hr

  • Must be available Monday to Saturday between 8:00am-10:00pm as shifts will be between these hours (Shifts will vary: 8a-5p, 9a-6p, 10a-7p, 12p-9p, 1p-10pm)



What is the Job?


• Determines reasons for customer delinquencies and uses standard methods and procedures to secure payment; Identify reasons why customers can or cannot pay


• Uses communication skills to exchange technical or process information with composure and ensures underlying details are clarified


• Serves as entry point for the identification, routing and documentation of all pertinent collection support processes (i.e. modifications, bankruptcy, skip-tracing, etc.)


What to bring to the job?


· Call Center / collections experience 


. High School Diploma or GED required


· Ability to develop strong phone skills to effectively work with customers


· Developing negotiation skills to arrive at best overall solutions within established guidelines


· Sales ability to make regular phone calls, present Company in positive way to customers and tactfully but firmly collect payments


· Ability to learn and explain wide variety of consumer loan product details


· Writing ability to clearly document calls


· PC skills sufficiency


 


Stop your job search and apply today. Send your resume to rona.ramos@manpower.com. Do you need more information? Contact RONA at 414 312 5144 ext 1887.


We love referrals so please share our job with friends and family. Also, check out Manpower’s career platform with tools and resources to prepare you for today and tomorrow’s jobs at www.manpower.com/mypath


 


 


Company Description

ManpowerGroup is the world leader in innovative workforce solutions, connecting human potential to the power of business. ManpowerGroup serves both large and small organizations across all industry sectors through our brands and offerings: Manpower, Experis, and Talent Solutions.


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Job Description


Do you have concerns about returning to work? PACE Staffing Network is committed to the health and safety of our candidates and employees. We are actively recruiting and onboarding with a focus on safety, and our employer clients are taking measures to eliminate risk of exposure to COVID-19 and ensure the health and comfort of our field staff.


 


About the Opportunity


Are you community oriented, known for your fantastic customer service skills, and have a great personal credit history?


As a call center representative you will support a well-respected, local banking institution located in Tukwila, WA that is on a solid growth track with multiple expansions throughout Washington.


You will be responsible for assisting customers via phone or email by answering questions and providing information about financial options available to members during this difficult period of public health and financial uncertainty.


This full-time, 6+ month Temp-to-Hire role is located in Spokane, WA and pays $16 per hour.


 


About the Team


Those who work on this elite customer service team enjoy the communication, training and support they receive from company leadership. Team members all have a knack for working with people, efficiently communicating and seamlessly accomplishing the customer service task at hand. This team is well known for their ability to multi-task and have great attention to detail so that they can talk with customers and document simultaneously.


 


About the Candidate We Are Looking For


Candidates must possess the following qualifications:



  • At least 6 months recent experience in a call center environment


  • Demonstrated ability to perform empathetic, positive, and helpful customer service


  • High school diploma or GED


  • Accurate alphanumeric data entry skills and tech savvy


  • Hands on experience in MS Office – particularly Word and Excel



Note: Candidates must pass a credit check as an onboarding requirement for this position.


------------------------------


This posting is sponsored by PACE Staffing Network who has been asked to recruit and screen candidates for this role on our client’s behalf.


PACE is one of the Puget Sound’s premier staffing /recruiting agencies and has been helping Northwest job seekers find their “just right” job for over 40 years.


PACE has been recognized as a Best of Staffing agency for the last 3 years, ranking PACE in the top 2% of staffing agencies nationwide! Check us out at www.pacestaffing.com


All service fees are paid by the employer – never the job seeker.


If this job seems right for you, we’d like to hear from you right away. We promise a quick response.


Company Description

PACE Staffing Network is a “Best of Staffing” award winner. We have been connecting Puget Sound area employers to Puget Sound area job seekers for over 40 years to help everyone find that “just right fit”! We provide contract, temporary and direct hire career opportunities in all areas of administrative and corporate services including; C suite EAs and AAs, project management and specialized administrative roles in these areas: healthcare, creative services, accounting, customer service, and call centers, just to name a few. We represent many of the Northwest’s Best Places to Work with a strong concentration in healthcare. Temp to hire auditions are one of our specialties! 75% of the employers we represent hire the employees we refer. Check all of our placement resources at www.pacestaffing.com.


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Job Description


Responsibilities:



  • Answer incoming telephone calls from internal team members in a call center environment

  • Use traditional and online human resource systems to document transactional work and educate team members on human resource related topics


Requirements:


  • At least 1 year of Call Center experience


See full job description

Job Description


 


IMMEDIATE HIRE NEEDED!


HomeWorks Energy is looking for a talented, high-energy, and self-motivated inside sales representatives to assist prospective clients in evaluating their eligibility and schedule free home energy assessments.


Responsibilities



  • Handle high volume inbound calls from prospective customers

  • Dial high volume outbound calls to interested prospects and referrals

  • Reach and exceed agreed-upon monthly sales targets

  • Set follow up appointments as necessary to support prospects needs

  • Handling and providing solutions for customer complaints

  • Follow a proven sales process with a positive mentality, passion, and commitment


Qualifications



  • Previous experience in a high-volume telephone sales or other related fields

  • Previous experience outbound calling to prospective customers

  • Familiarity with CRM systems (Salesforce, Microsoft Dynamics, etc)

  • Excellent verbal and written communication skills

  • Ability to build great rapport with clients

  • Familiarity with minimum performance standards and metric evaluations

  • 100% comfortability with computers, typing, and multitasking

  • Deadline and detail-oriented


Compensation & Benefits



  • On target earnings of up to $55,000 per year (based on performance)

  • Health, dental, and vision insurance

  • Flexible spending account

  • 401k company match

  • Generous paid time off and paid holidays

  • Many more perks!


About HomeWorks Energy


Over the past four years, HomeWorks Energy has grown to become the leading energy efficiency company in Massachusetts, the #1 ranked state in energy efficiency. We have also been ranked in the top 5 Massachusetts companies, according to Inc. Magazine (Inc. 5000 2017)! Join a growing organization that is passionate about working together to save energy and reduce costs, one community at a time.


We are a metrics driven, fast paced start-up company working to make every home in Massachusetts and New York more energy efficient. We offer a continuous improvement work environment with the tenacious goal of reducing every homeowner’s energy consumption by at least 30%.


We’re proud of the impact we made in 2019:



  • 600,000 metric tons of CO2 saved

  • 125,000 cars off the road for one year

  • $165 million of customer lifetime savings


We are seeking qualified candidates who will represent our values in all interactions:



  • Always Gettin' Bettah

  • Positive HWEnergy

  • Make a Difference

  • Inspire Customer Confidence

  • In This Together


Company Description

Over the past 4 years, HomeWorks Energy has grown more than 11,000% to become the leading energy efficiency company in Massachusetts, the #1 ranked state in energy efficiency. We have also been ranked in the top 5 Massachusetts companies, according to Inc. 5000 2017 list! Join our growing organization that is passionate about working together to save energy and reduce costs, one community at a time

We are a metric driven, fast paced start-up company working to make every home in Massachusetts more energy efficient. We offer a continuous improvement work environment with the tenacious goal of reducing every homeowner’s energy consumption by at least 30%.
Get to know us:

https://homeworksenergy.com/careers


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Job Description


 


Our Call Center Reps are responsible for assisting existing or potential customers inquiring about our client’s products or services, using company and client-provided materials, guidelines, and policies.


Essential Duties and Responsibilities: (Other duties may be assigned)



  • Must be comfortable making outbound calls to upgrade, offer promotions, retain customers, or gaining customers back.

  • Deliver prepared sales pitch, reading from scripts that describe products or services, in order to influence potential customers to purchase a product or service

  • Reduce customer’s concerns by creating value in a product or service

  • Closing sales and leading customer through the purchasing process

  • Ability to solve practical problems and deal with constant changes in situations affording the customer options and solutions.

  • Adhere to QA requirements and utilize a call flow

  • Comply with federal and state regulations, as well as company and client policy, with regards to the handling of consumer confidential information.


Characteristics of an ideal candidate:



  • Minimum three months of telemarketing, retail, or sales experience: in-person or via phone

  • Professional demeanor

  • Persuasive, not aggressive

  • Excellent communication skills (Speak with clear diction and proper grammar)

  • Proficient with basic technology applications; email, internet browsers, search engines and data management systems

  • Ability to work independently as well as part of a team (Promotes positive work environment)

  • Basic math skills


What We Offer:



  • Fun and friendly work environment

  • Flexible schedules

  • Benefits; medical, dental, vision, and 401k

  • Excellent advancement opportunities

  • Amazing Referral Program - $100 for every referral hired


Get a jump start on your application @ www.empereon-constar.com, click "Careers", then "Join our team".


Company Description

Empereon-Constar is a leading business process outsourcing company providing end-to-end customer engagement and customer management solutions. Customer relationships are at the heart of our business. Empereon-Constar zealously protects the client’s image and builds brand loyalty for the client’s customers from the beginning of the account relationship through all phases of the account life-cycle.


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Job Description


The Customer Service Representative will:



  • Respond to various customers billing and service related inquiries via telephone and in writing.

  • Enroll new customers, offering appropriate products and services.

  • Offer new products and services to existing customers.

  • Process payments for current or outstanding balances.

  • Collect outstanding balances and/or negotiate appropriate payment arrangements.

  • Utilize various client software packages.

  • Ensure Customer Satisfaction & First Call Resolution.

  • Appropriately handle emergency calls regarding gas leakage, odor of gas, explosions and fires.


Duties:



  • Handle customer and retailer inquiries.

  • Process order inquiry calls, initiate service orders and provide service order status updates.

  • Process billing calls; investigate meter read and other inquiries relating to billing accuracy or payment.

  • Process customer move-ins, adds and transfers.

  • Processes correspondence and update customer accounts. May compose written correspondence to resolve inquiries.

  • Processing refunds, compensation requests & changes to accounts.

  • Assessment and re-assessment of payment arrangements, giving information about current offers available.

  • Route escalated customer issues to higher level employees for resolution.

  • Tag, log, or otherwise enable root cause analysis for each non-emergency call for reporting purposes.

  • Execute outbound call messaging as indicated for various purposes e.g. collections, service orders, tree trimming, street lights, denial of access, and guard lights.

  • Make referrals and process requests regarding special programs such as Energy Assistance, CRISIS, Dollar Energy and other programs as necessary.

  • Complete basic adjustments as outlined in job aid


Training is 7 weeks long, Monday through Friday 8am-5pm, with an hour lunch.


Normal Call Center hours are 7am-8pm M-F; Sat 8am-5pm.


Experience Required:


• High school diploma or GED


• Minimum of 6 months call center experience or at least 1 year of customer service experience


• Knowledge of mainframe and computer (pc) and internet applications


• Microsoft Office applications


• Excellent telephone tact and diplomacy


• Excellent written, verbal and interpersonal communication skills with supervisors, peers, and customers


• Proficiency in keyboarding/data entry


• Exceptional oral and written communication skills demonstrated by use of correct grammar and terminology


• Time management skills (dependable, accurate, and detail oriented)


• Successful completion of Drug Screen and Background check


• Ability to work the hours of operations as shifts will not be assigned until the end of training


• Ability to attend 100% of the required weeks of training


 


Skills/Qualifications:



  • An above average knowledge and ability to use a PC; including and not limited to Word, Excel, Internet Explorer and be confident in navigating multiple screens simultaneously in the Windows operating system and environment. All the product knowledge you require will be provided in your first few weeks with the company.

  • Individuals need to be performance focused and display a flexible attitude. Excellent call handling skills are required.

  • Successful applicants should ideally have at least 1 years’ experience of working within Customer Services environment.

  • Ability to meet individual deadlines, metrics and team goals.

  • Ability to manage multiple responsibilities, while effectively focusing on priority issues.

  • Ability to work cooperatively in a group environment to achieve common goals.

  • Successful applicants should have Client & Customer Focus, Performance Focus, Solving Problems, Respecting Others, Working with Others, Confidence & Communication, Working Pro-actively

  • High school diploma or equivalent required

  • One (1) year utility experience preferred

  • Advanced problem solving skills

  • Above average analytical ability and mathematical skills


Final candidates for this position will need to successfully complete drug screening and a criminal background investigation.


 


 


Company Description

Faneuil provides a broad array of business process outsourcing solutions, from customer care to technical support, and currently employs more than 5,500 professionals nationwide. Count on Faneuil to represent you in the very best light, exactly as it should be. The employees we deploy across all channels are rigorously trained to not only deliver the right answer, but to be fierce guardians of your brand. We take pride in our ability to rapidly scale to meet your program’s requirements—geography and existing space have not been impediments to Faneuil’s ability to bring fully operational spaces online within days of contract award.


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As a Licensed Sales Professional with RiNo Insurance Group, you will work as a influential member of a small local team, dedicated to customer service, providing the highest level of insurance service on a per client basis. You will be part of an emerging business, so whether you are an experienced industry professional or looking for a new opportunity - let us see what we can do together! Our focus is to provide insurance and financial services to residential and commercial clientele. We are looking for individuals that value diversity, hard work, service to others, and a constant pursuit of discovery. We are looking to fill full time positions in our centrally located office in RiNo (near downtown Denver).

Responsibilities and Duties:

This is a sales and customer service position. This job requires the ability to exercise sound judgement, independent work ethic, and multi-tasking a variety of products. Attention to details and follow through are tenants of service we pride ourselves on. As a team member at this location we will be selling and servicing insurance and financial services through inbound and outbound calls, walk in customers, and prospecting at multiple local events to be scheduled annually. This position is performing sales to the consumer public. If you enjoy serving others, while working with a competitive and supportive team, this opportunity is for you!

 

Our valued team members are eligible for the following benefits:

Base + Commission

Commission Compensation Levels Based on Production Bonus Opportunities / Awards Trip Potential Insurance Licensing Reimbursement after 180 days’ Vacation Days, constant Training and Development - Pathway to Success Work Environment - Foster Growth, Find Freedom.

 

High School Education or Equivalent - Post Secondary Education a Plus Sales - Customer Service - Management - and Insurance Experience a Plus Must be organized, able to multi-task, and efficient at completing customer requests. Must be self-motivated, reliable and have a personable and positive attitude toward others Technology and Social Media Skills a plus typing, Excel, Word and Outlook Proficient and Presentation Skills.

Candidates a Plus Job Requirements - Current or Pre-Employment:

 

REQUIRED : Colorado Life and Health Insurance License (will reimburse after 90 days of employment)

REQUIRED : Colorado Property and Casualty Insurance License (will reimburse after 90 days of employment)

Job Types: Full-time, Commission

Earnings: $30,000 to $100,000 per year (on target earnings between $55-60k)

 Required education: High school


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Want to spend your days surrounded by plants, collaborating with other creative

plant-obsessed people? Want to develop your skills, expertise, and vision in a beautiful

garden environment?

At Flora Grubb Gardens, we’re always finding new ways to impart our love for gardens to our

customers; practice our art in the medium of plants; and make our store an inspiring place to

shop, learn, and enjoy nature. With so many passionate designers and gardeners among our

staff and customers, our nursery has become a hub of creativity in the garden world. So many

former employees have gone on to further exciting success, starting their own landscape

companies and plant shops, publishing gorgeous books, and leaving their unique imprint on

the Bay Area landscape.

Job Posting:

Schedule Wednesday to Sunday 10:30 am to 6:30 pm

Right now we’re looking for a Sales Runner to support our sales team in providing outstanding

customer service. This position will require strong organizational skills, attention to detail, and

a cheerful state of mind.

As a Sales Runner, you’ll spend your day in a beautiful, bright, open-air garden setting. You’ll

oversee the store entrance, warmly welcoming our customers and keeping them informed

about safe shopping practices. You’ll support the sales team by ringing up sales and securing

sold materials, marking them as needed and organizing them into holding areas.

In addition, the Sales Runner will assist with customer pickups and deliveries, package

materials for safe travel and help to load material into vehicles. The position will require routine

heavy lifting up to 75 lbs.

The Sales Runner will also be responsible for cleaning and organizing areas of the store when

needed to ensure the quality of our displays, our plants and our products

The sales team at Flora Grubb Gardens is at the center of our customer experience. Our

wonderful customers are the most important part of our business, and it will be your job to

ensure that all your interactions with customers express how important they are to us. We’ll

count on you to be the champion of the processes we’ve developed, and to help us constantly

improve them.

You don’t need to know a lot about plants when you start this job, but you will certainly learn

about them here! Surrounded by plants and plant experts in our nursery, you’ll learn something

new every day. Through formal training, conversation with knowledgeable coworkers, and lots

of hands-on experience, you will consistently improve your skills in plant ID and plant care. We

are committed to the personal and professional growth of our staff members.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.


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Licensed Sales Professional with Rocky Mountain Risk Advisors

You work as a influential member of a small family team, dedicated to customer service, providing the highest level of insurance advice on a per client basis. You will be part of an emerging business, so whether you are an experienced industry professional or looking for a new opportunity - Let us see what we can do together, for our community.

Our vision is to set the standard of excellence among insurance agents by being

innovative, trustworthy, and exceeding customer expectations. We will attract and

retain the very best employees and business partners to help us achieve this goal.

We are looking for individuals that value diversity, hard work, attention to detail, higher standards, greater accountability and an agency culture of having more fun.

We are looking to fill full time positions in our centrally located office in the Baker District or Holly Hills.

Responsibilities and Duties:

This is a sales and customer service position. This job requires the ability to exercise sound judgement, independent work ethic, and multi-tasking a variety of products. Attention to details and follow through are tenants of service we pride ourselves on. As a team member at this location we will be selling and servicing insurance and financial services through inbound and outbound calls, walk in customers, and prospecting at multiple local events to be scheduled annually. This position is performing sales to the consumer public. If you enjoy serving others, while working with a competitive and supportive team, this opportunity is for you!

Our trusted insurance advisors are eligible for the following benefits:

· Base + Commission - Commission Compensation Levels Based on Production Bonus Opportunities / Awards Trip Potential

· Insurance Licensing Reimbursement after 180 days

· Vacation Days,

· Constant Training and Development

· Pathway to Success Work Environment

· Foster Growth, Find Freedom

Candidates Job Requirements - Current or Pre-Employment:

REQUIRED : Colorado Life and Health Insurance License (will reimburse after 90 days of employment)

· High School Education or Equivalent - Post Secondary Education a Plus

· Sales

· Customer Service

· Management

· Insurance Experience a Plus

· Must be organized, able to multi-task, and efficient at completing customer requests. --- Must be self motivated, reliable and have a personable and positive attitude toward others

· Technology and Social Media Skills a plus typing, Excel, Word and Outlook Proficient and Presentation Skills. 

Additional Benefits:

Medical, Dental and Vision - Insurance Assistance

401k

 


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